APC AP9258, AP9254 User Manual

KVM
AP9254
AP9258
For use in Europe: English, French, Italian, German, Portuguese, Spanish
Switch
Thank You!
Thank you for selecting the APC KVM Switch. The APC KVM Switch has been designed for many years of reliable, maintenance free service. APC is dedicated to the development of high-performance electrical power conversion and control products and we hope that you will find this product a valuable, convenient addi­tion to your computing system.
Please read this manual! It provides important safety, installation and operating instructions that will help you get the most from your switch.
Save this manual! It includes instructions for obtaining factory service should the proper operation of the APC KVM Switch come into question.
Radio Frequency Interference
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
FCC Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in ac­cordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le Ministère des Commu­nications du Canada
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Table of Contents
Chapter 1 - Product Overview
Feature Overview.......................................................................................................... 1
Compatibility .................................................................................................................... 3
Chapter 2 - Installation
Basic Installation............................................................................................................. 4
Rack Mount Installation .............................................................................................. 6
Advanced Installation.................................................................................................. 7
Chapter 3 - Basic Operations
Overview ........................................................................................................................... 8
Keyboard Control .......................................................................................................... 9
Keyboard Switching ..................................................................................................... 10
System Control & Maintenance.............................................................................. 11
Chapter 4 - OSD Operations
Activating OSD ............................................................................................................... 12
The OSD Window ......................................................................................................... 13
The Command Menu .................................................................................................. 14
Basic Channel Maintenance .................................................................................... 15
The ID Window .............................................................................................................. 17
Administrator Functions ............................................................................................ 19
Chapter 5 - Channel Scanning
Choosing a Scanning Method ................................................................................ 22
Setting the Scanning Order ..................................................................................... 23
Turning Scanning On and Off ................................................................................ 23
Setting the Scanning Dwell Time .......................................................................... 24
Scanning and Security ................................................................................................ 25
Chapter 6 - Appendices
Specifications ................................................................................................................... 26
Pairing ................................................................................................................................. 27
Troubleshooting ............................................................................................................ 33
Problem Report............................................................................................................... 38
All rights reserved; reproduction in whole or in part without permission is prohibited.
Entire contents copyright © 1998 American Power Conversion.
INSTRUCTIONS: The exclamation mark within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
DANGEROUS VOLTAGE: The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
PROTECTIVE EARTHING TERMINAL: A terminal which must be connected to the earth prior to making any other connections to the equipment.
POWER ON: This symbol indicates the principle on/off switch is in the on position.
POWER OFF: This symbol indicates the principle on/off switch is in the off position.
1.1 Product Overview - Feature Overview
The APC KVM Switch allows you to control up to 64 computers with one keyboard, monitor and mouse. Each computer can be up to 25 feet away from the switch. The switch works with IBM PC/AT and PS/2 systems, and 100% compatible machines with support for VGA, SVGA, XGA and XGA-II video. PS/2 keyboard and PS/2 mouse peripherals are supported through the rear of the unit.
Expansion for up to 64 computers
An APC KVM Switch unit will support from one to eight attached computers or channels. If more than eight channels are needed, multiple units can be cascaded together for expansion. Up to 2 tiers of units can be connected for a total of 64 attached computers in one system.
On-screen display capability
Configure and control your APC KVM Switch with on-screen menuing. Name your computer channels anything you wish, then select the desired computer from an easy-to-use menu. Secondary menus let you configure and initiate channel scanning and other system features.
Advanced security for total control over system access
IntelliMouse support
The APC KVM Switch offers full support for the Microsoft IntelliMouse.
OSD Configuration Utility
The OSD Configuration Utility allows the administrator to easily configure and download a channel list with defined users and access privileges to the entire system. This utility will also read and save your current configuration for extra security.
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Push-button and keyboard switching
In addition to using the on-screen menus, you can switch computer channels in one of three easy ways: via the APC KVM Switch channel push-buttons, with the Scan button or with a simple keyboard sequence.
“Keep Alive” feature
APC KVM Switch’s “Keep Alive” feature allows attached servers to power the unit in the event of a switch power failure. This prevents attached computers from locking up and keeps you from losing time and data.
Built-in scanning capabilities
A built-in scanning feature allows you to automatically monitor, or scan, your computers without intervention. When keyboard activity is detected, scanning is suspended until all activity stops. Scanning then resumes with the next channel in sequence.
Status indicator LEDs
Indicator LEDs give you constant readings on the status of your APC KVM Switch unit. Status, scanning and channel LEDs take the guesswork out of system operation and diagnostics.
A typical APC KVM Switch configuration is shown below.
S
U T A T S
12345678
N A C S
2
1.2 Compatibility
The APC KVM Switch requires a PS/2 mouse and keyboard. The following mice are known to be compatible:
IBM PS/2-style Logitech Trackman Kensington Microsoft Serial-PS/2 mouse Logitech Mouseman (PS/2) Microsoft IntelliMouse
Other manufacturers' mice may operate with the APC KVM Switch. If you experience problems using an untested mouse, contact APC Technical Support with the manufacturer and model number of the mouse in question.
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2.1 Installation - Basic Installation
1. Power down all computers that will be part of your APC KVM Switch system.
Connecting your Peripherals
2. Locate your PS/2 keyboard, VGA video monitor and PS/2 mouse.
3. Plug your VGA monitor cable into the port on the back of your
APC KVM Switch. Plug your PS/2 keyboard cable and your PS/2 mouse cable into the ports labeled and respectively.
A
E
USER
PAIRING
PS/2 KEYBOARD CABLE
VGA MONITOR CABLE
PS/2 MOUSE CABLE
4
Connecting Computers to the APC KVM Switch
4. Locate your first input cable. It will have a 25-pin “D” connector at
one end. Plug this cable into any numbered channel port on the rear of the switch. The other end of the input cable will have three con­nectors: a 15-pin “HDD” connector for your video, a PS/2 keyboard connection and a PS/2 mouse connection. The PS/2 connectors are designated by a mouse or keyboard icon on the connector. Plug these connectors into the matching ports on your computer.
MOUSE PORT
KEYBOARD PORT
VIDEO PORT
100-240V~, .1a, 50/80Hz
T 2A, 250 VAC
POWER
PATENT PENDING
USER
H
G
F
E
D
C
B
A
MADE IN USA
5. Locate your next input cable. Repeat step 4 until all computers are
properly attached to the switch.
6. Locate the power cord that came with your APC KVM Switch unit.
Plug it into the IEC power connector on the switch. Make sure that the power switch is off, then plug the other end of the power cord into an APC UPS or appropriate AC wall outlet. This outlet must be near the equipment and easily accessible, to allow for unplugging prior to any servicing of the unit.
5
1
!
0
100-240V , .1A, 50/60 Hz
7. Power-up your APC KVM Switch unit first, then all attached servers.
The APC KVM Switch and all attached servers should be powered-down before servicing the unit. Always disconnect the power cord from the electrical socket.
2.2 Rack Mount Installation
1. Remove the side screws that secure the cover on your KVM Switch.
2. Line up the holes in the side brackets with the screw holes in the
side of the KVM Switch unit.
3. Using the previously removed screws, thread one through each of
the holes in the sides of the rack mount brackets and into the KVM Switch cover. Tighten them securely.
100-240V~, .1a, 50/80Hz
T 2A, 250 VAC
POWER
PAIRING
USER
8
7
6
5
4
3
2
1
MADE IN USA
6
2.3 Advanced Installation
Attaching Multiple APC KVM Switch Units
1. Follow steps 1-6 of the Basic Installation section.
able channel port on the rear of your base switch unit.
3. Plug the 15-pin video connector on the other end of the cable into
the port labeled on your first cascading KVM switch unit. Plug the PS/2 mouse connector, designated by a mouse icon, into the port. Plug the remaining 6-pin miniDIN keyboard connector into the port.
CASCADING
MADE IN USA
PS/2 MOUSE
CONNECTOR
PATENT PENDING
100-240V , .1A, 50/60 Hz
PATENT PENDING
100-240V , .1A, 50/60 Hz
D
H
C
D
G
B
F
A
B
E
USER
PAIRING
1
!
0
1
!
0
USER
PAIRING
F
A
E
H
C
G
UNIT
BASE UNIT
MADE IN USA
VGA VIDEO
CONNECTOR
PS/2 KEYBOARD
CONNECTOR
4. Repeat steps 2-3 for every cascaded switch unit in your system.
5. Power-up your switch unit(s) first, then all attached computers.
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3.1 Basic Operations - Overview
Computers may be powered-up one-at-a-time or all at once. No operator intervention is required during booting. As the system stabilizes, an amber LED over each channel will illuminate, indicating that the attached computer is powered on. A green LED will light at the active computer. A computer may now be selected via the on-screen display menu or, if you are in non-secure mode, channel push-buttons, the Scan button or keyboard hot-key sequence.
The Scan push-button has a green LED over it. Press the button momentarily to switch to the next computer in sequence. Press and hold the button for one second to initiate channel scanning. The green LED will light while you are in scan mode.
There are two status LEDs. The red LED lights if an internal failure occurs. The green LED will blink for several seconds during power-up while the system performs a self-diagnostic. After initialization, the green LED remains lit during normal operation and blinks only when you are in Command Mode.
SCAN
12345678
8
STATUS
3.2 Keyboard Control
The following notational conventions appear throughout this chapter to illustrate commands for operating the APC KVM Switch. Whenever you see one of the symbols listed on the left side of the table, substitute the corresponding steps or values listed on the right side of the table.
Convention Key Sequence or Value
Enter Command Mode:
<CM>
1. Press and hold down the ‘Num Lock’ key.
2. Press and release the minus (-) key on the numeric keypad.
3. Release the ‘Num Lock’ key. Note: For alternate hot-key sequences, see ‘System Control & Maintenance’ later in this chapter.
<Enter>
Addr
<ESC>
Press the ‘Enter’ or ‘Return’ key. The <Enter> command is used to execute an instruction and exit from Command Mode.
The numbers over the push-buttons on your APC KVM Switch are your servers' addresses. Enter the number, 1-8, for the computer you're selecting. For cascaded systems, enter the address of the base unit first.
Example
channel 2 of your base unit. To access the computer at channel 3 of this second (cascaded) unit, enter 23.
Press the ‘Escape’ key. The <ESC> command is used to exit Command Mode without executing an instruction.
: You have an APC KVM Switch unit cascaded from
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3.3 Keyboard Switching
One of the ways to change the active channel in a non-secured APC KVM Switch system is by entering a short sequence of keystrokes on the keyboard. This is called keyboard, or hot-key, switching.
Note: Hot-key switching is only available in the default non-secure state.
For more information on secure versus non-secure operation, see the ‘Administrator Functions’ section of Chapter 4.
The first set of keystrokes places your system in Command Mode. As long as you are operating in Command Mode, whatever you type will be interpreted as channel switch commands until the Enter or the Escape key is pressed to terminate Command Mode. None of the keystrokes entered will be forwarded to the attached computer until you exit Command Mode.
Next, enter the address (Addr) for the channel you wish to select.
Press Enter to accept the new channel. The following command line shows the proper format used to switch your active channel via keyboard.
Key Sequence Action
<CM>Addr<Enter> Selects an active channel via keyboard.
Below is a sample of a keyboard switching session, with an accompanying explanation for each step.
Key Sequence Action
1.<CM>5<Enter> Selects Channel 5 on the base unit as the active channel.
2.<CM>36<Enter> Selects the APC KVM Switch attached to channel 3 on the
base unit, then selects channel 6 on the cascaded unit.
3.<CM>7<Enter> Selects Channel 7 on the base unit as the active channel.
4.<CM>21<ESC> Exit Command Mode. The instruction is not executed.
Channel 7 is still the active channel.
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