Aastra Telecom SIP9133i User Manual

SIP 9133i IP Phone User Guide

Release Version 1.2.1.1002

Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use.

While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

Aastra Telecom

www.aastra.com

Table of Contents

Introduction......................................................................................................................... 1

Phone Features ................................................................................................................. 1

Requirements ................................................................................................................... 1

Installation and Set-up ..................................................................................................... 1

About This Guide............................................................................................................. 1

Documentation................................................................................................................. 1

Getting Started .................................................................................................................... 2

When You First Plug in Your Phone ............................................................................... 2

Updating Your Phone....................................................................................................... 2

Start up Screens................................................................................................................ 2

Incomplete Config............................................................................................................ 2

No Service........................................................................................................................ 2

Setting Your Options .......................................................................................................... 3

Restarting Your Phone ..................................................................................................... 3

Using Your Phone ............................................................................................................... 4

Hard Keys ........................................................................................................................ 4

Navigation Arrow Keys ................................................................................................... 4

Programmable Keys ......................................................................................................... 4

Multiple Line and Call Appearances ............................................................................... 5

Making Calls....................................................................................................................... 6

Dialing a Number............................................................................................................. 6

Using Handsfree Speakerphone ....................................................................................... 6

Using a Headset ............................................................................................................... 6

Advanced Volume Controls for the Headset Mic ............................................................ 6

Making and Receiving Calls Using a Headset:................................................................ 7

Redial............................................................................................................................... 7

Accessing the Redial List ................................................................................................. 7

Deleting from the Redial List ........................................................................................... 7

Mute ................................................................................................................................. 8

Receiving Calls ................................................................................................................... 8

Answering an Incoming Call ........................................................................................... 8

Sending an Incoming Call to Voicemail.......................................................................... 8

Handling Calls..................................................................................................................... 8

Placing a Call on Hold ..................................................................................................... 8

When on Hold .................................................................................................................. 9

Automatic Hold................................................................................................................ 9

Transferring Calls ............................................................................................................ 9

Blind Transfer.................................................................................................................. 9

Consulted Transfer........................................................................................................... 9

Conferencing Calls......................................................................................................... 10

Ending Calls...................................................................................................................... 10

Table of Contents

Managing Calls ................................................................................................................. 11

Directory List ................................................................................................................. 11

Accessing Your Directory.............................................................................................. 11

Saving Numbers and Names to the Directory................................................................ 11

Entering a New Number and Name into the Directory:................................................. 11

Editing in Directory....................................................................................................... 12

Deleting Items from Directory....................................................................................... 12

Callers List ..................................................................................................................... 12

Accessing the Callers List.............................................................................................. 13

Editing in the Callers List .............................................................................................. 13

Deleting from the Callers List ........................................................................................ 14

Programmable Keys ....................................................................................................... 14

Do Not Disturb (DND) .................................................................................................. 14

Programming a Speed Dial Key..................................................................................... 14

Editing a Programmable Key......................................................................................... 15

Deleting Programmable Key Items from Memory ........................................................ 15

The Aastra 9133i Web Client............................................................................................ 15

Accessing the Aastra web client .................................................................................... 15

Programming Keys Through the Web ........................................................................... 16

Client:............................................................................................................................. 16

Summary........................................................................................................................... 18

Introduction

This 9133i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 9133i IP tel ephone provides communications over an IP Network using the SIP IP telephony protocol.

Phone Features

Installation and Set-up

If your system administrator has not already set-up your 9133i phone, please refer to the Aastra 9133i Installation Guide for basic installation and physical set-up of the 9133i. For more advanced administration and configuration information, system administrators should refer to the Aastra SIP 9133i IP Phone Administration Guide.

• Three-line adjustable backlit display

screen

• 3 line/call appearance buttons with

corresponding lights

• 7 programmable buttons with lights,

which can be programmed as speed dials, or additional line/call appearances

• Full-duplex speakerphone for handsfree

calls

• Built-in-two-port, 10/100 Ethernet

switch which lets you share a connection with your computer

• Inline power support, which eliminates

power adapters.

Requirements

• A SIP based IP PBX system or network

installed and running with a SIP account created for the 9133i phone

• Access to a Trivial File Transfer

Protocol (TFTP) server

• 802.3 Ethernet/Fast Ethernet LAN

• Category 5/5e straight through cabling

• Power over Ethernet (PoE) power

supply (optional accessory that is necessary only if no inline power is provided on the network).

About This Guide

This guide explains how to use your new 9133i phone. Not all features listed are available by default. Contact your system administrator to find out which features and services are available on your system. Your system administrator also has the ability to customize some features on this phone.

Documentation

• Aastra 9133i IP Installation Guide –

installation and set-up instructions, general features and functions, and basic options list customization. This guide is included in the box with your phone.

• Aastra SIP 9133i IP Phone User Guide

– explains the most commonly used features and functions. This guide can be downloaded from www.aastra.com .

• Aastra SIP 9133i IP Phone

Administration Guide – explains how to

set the 9133i phone up on the network and contains advanced configuration instructions for the 9133i. This is an administrator level guide. This guide can be downloaded from www.aastra.com.

Getting Started

This section describes phone behaviour and start up screens you may see when the 9133i phone is first plugged in, or when it is restarted.

When You First Plug in Your Phone

The 9133i automatically begins the start up sequence as soon as it is connected. The phone goes through this process the first time you plug in your phone and every time you restart your phone. The first screen the phone displays is the Aastra splash screen.

Updating Your Phone

After displaying the Aastra splash screen, the 9133i checks settings and looks for new configuration and firmware updates for the phone from the server. If a new update is found, the phone displays the message <Updating Config> or <New Firmware>. This may take a few moments while the phone downloads the latest updates.

NOTE : New updates to your phone can be

automatically scheduled from the server. This is set up on the phone system by your system administrator and should be scheduled during non-business hours or slow call periods.

Important! Do not unplug or remove power to the phone while it is checking or installing firmware.

Start up Screens

After the phone displays the Aastra splash screen or after downloading an update, the phone displays the Idle State screen:

The basic Idle State screen lists your name, extension, and today's date and time. This screen is shown whenever your phone is not in use.

Incomplete Config.

If your phone displays a <No Service> message without any

extension or user name at the end of the start up sequence instead of the Idle State screen, this means your system administrator has not set up your extension correctly. Contact your system administrator for assistance.

No Service

The <No Service> or <Network Disconnected> prompt appears on the

display and the telephone status light turns on when the phone is not properly connected to the network, or the account has not been configured by the administrator. The phone also displays the default time and date of 12:00am Jan 1st,

2000. Check that the cables are tightly connected to the phone and to the wall jack. The phone should automatically detect when the connection is reconnected and will display the <Network

Connected> prompt temporarily. If changes have been made to your phone

settings, you may need to restart your phone. See the following section “Setting Your Options” for instructions on how to restart your phone.

Getting Started

For more information about connecting

Setting Your Options

your phone, refer to the Aastra 9133i Installation Guide under the section

“Connecting to the Network and to Power”. Check with your system administrator for assistance.

Setting Your Options

Pressing the of configurable options. The first seven options allow you to customize your phone settings. For more information, see the section “Customizing Your Phone” in the Aastra 9133i Installation Guide included with your phone.

Language

Time and Date

Set Ring Tone

Clear Msg. Wtg.

Contrast Level

Live Dialpad

Headset Settings

Network Settings

SIP Settings

Phone Status

Options 8 and 9 are generally considered to be administrator level options, and require a password to access. The Default setting under option 10 Phone Status also requires a password. Some options should only be set up or changed by your system administrator. For more information, refer to the 9133i Installation Guide or contact your system administrator.

button gives you a list

To restart your phone:

1. Press

to enter the

Options list.

2. There are two ways you can access your options list:

a) Use to scroll down the list of options to 10.Phone Status and press to select,

or b) You can press 0 to jump

directly to this option.

3. Press to move to the 4. Restart Phone option,

or You can press 4 to jump

directly to this option.

4. Press # to confirm and restart the phone. If you do not wish to restart your phone, press to cancel.

NOTE : Your phone will be out of

service temporarily during the restart and downloading process.

You can also restart your phone through the Aastra Web Client. See the section “Accessing the Web Client” in this guide for more details.

Restarting Your Phone

You may want to restart your phone to check for updates for your phone on the server. You may occasionally need to restart your phone to set changes or updates to your phone or network settings. You may also need to restart your phone if you have been asked to do so by your system administrator, or should you experience any unexpected behaviour.

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