Aastra Telecom SIP9133i User Manual
SIP 9133i IP Phone
User Guide
Release Version 1.2.1.1002
Aastra Telecom will not accept liability for any damages and/or long distance charges,
which result from unauthorized and/or unlawful use.
While every effort has been made to ensure accuracy, Aastra Telecom will not be liable
for technical or editorial errors or omissions contained within this documentation. The
information contained in this documentation is subject to change without notice.
Aastra Telecom
www.aastra.com
Copyright 2005 Aastra Telecom
All Rights Reserved. Printed in Canada.
Table of Contents
Introduction......................................................................................................................... 1
Phone Features ................................................................................................................. 1
Requirements ................................................................................................................... 1
Installation and Set-up ..................................................................................................... 1
About This Guide............................................................................................................. 1
Documentation................................................................................................................. 1
Getting Started .................................................................................................................... 2
When You First Plug in Your Phone ............................................................................... 2
Updating Your Phone....................................................................................................... 2
Start up Screens................................................................................................................ 2
Incomplete Config............................................................................................................ 2
No Service........................................................................................................................ 2
Setting Your Options .......................................................................................................... 3
Restarting Your Phone ..................................................................................................... 3
Using Your Phone ............................................................................................................... 4
Hard Keys ........................................................................................................................ 4
Navigation Arrow Keys ................................................................................................... 4
Programmable Keys ......................................................................................................... 4
Multiple Line and Call Appearances ............................................................................... 5
Making Calls....................................................................................................................... 6
Dialing a Number............................................................................................................. 6
Using Handsfree Speakerphone ....................................................................................... 6
Using a Headset ............................................................................................................... 6
Advanced Volume Controls for the Headset Mic ............................................................ 6
Making and Receiving Calls Using a Headset:................................................................ 7
Redial............................................................................................................................... 7
Accessing the Redial List ................................................................................................. 7
Deleting from the Redial List ........................................................................................... 7
Mute ................................................................................................................................. 8
Receiving Calls ................................................................................................................... 8
Answering an Incoming Call ........................................................................................... 8
Sending an Incoming Call to Voicemail.......................................................................... 8
Handling Calls..................................................................................................................... 8
Placing a Call on Hold ..................................................................................................... 8
When on Hold .................................................................................................................. 9
Automatic Hold................................................................................................................ 9
Transferring Calls ............................................................................................................ 9
Blind Transfer.................................................................................................................. 9
Consulted Transfer........................................................................................................... 9
Conferencing Calls......................................................................................................... 10
Ending Calls...................................................................................................................... 10
Table of Contents
Managing Calls ................................................................................................................. 11
Directory List ................................................................................................................. 11
Accessing Your Directory.............................................................................................. 11
Saving Numbers and Names to the Directory................................................................ 11
Entering a New Number and Name into the Directory:................................................. 11
Editing in Directory....................................................................................................... 12
Deleting Items from Directory....................................................................................... 12
Callers List ..................................................................................................................... 12
Accessing the Callers List.............................................................................................. 13
Editing in the Callers List .............................................................................................. 13
Deleting from the Callers List ........................................................................................ 14
Programmable Keys ....................................................................................................... 14
Do Not Disturb (DND) .................................................................................................. 14
Programming a Speed Dial Key..................................................................................... 14
Editing a Programmable Key......................................................................................... 15
Deleting Programmable Key Items from Memory ........................................................ 15
The Aastra 9133i Web Client............................................................................................ 15
Accessing the Aastra web client .................................................................................... 15
Programming Keys Through the Web ........................................................................... 16
Client:............................................................................................................................. 16
Summary........................................................................................................................... 18
1
Introduction
Introduction
This 9133i IP telephone has all the features
of a regular business phone, allowing you
to make and receive calls, transfer,
conference and more. The 9133i IP
tel ephone provides communications over
an IP Network using the SIP IP telephony
protocol.
Phone Features
Installation and Set-up
If your system administrator has not
already set-up your 9133i phone, please
refer to the Aastra 9133i Installation
Guide for basic installation and
physical set-up of
the 9133i. For more advanced
administration and configuration
information, system administrators
should refer to the Aastra SIP 9133i IP
Phone Administration Guide.
• Three-line adjustable backlit display
screen
• 3 line/call appearance buttons with
corresponding lights
• 7 programmable buttons with lights,
which can be programmed as speed
dials, or additional line/call appearances
• Full-duplex speakerphone for handsfree
calls
• Built-in-two-port, 10/100 Ethernet
switch which lets you share a
connection with your computer
• Inline power support, which eliminates
power adapters.
Requirements
• A SIP based IP PBX system or network
installed and running with a SIP
account created for the 9133i phone
• Access to a Trivial File Transfer
Protocol (TFTP) server
• 802.3 Ethernet/Fast Ethernet LAN
• Category 5/5e straight through cabling
• Power over Ethernet (PoE) power
supply (optional accessory that is
necessary only if no inline power is
provided on the network).
About This Guide
This guide explains how to use your
new 9133i phone. Not all features
listed are available by default. Contact
your system administrator to find out
which features and services are
available on your system. Your system
administrator also has the ability to
customize some features on this phone.
Documentation
• Aastra 9133i IP Installation Guide –
installation and set-up instructions,
general features and functions, and basic
options list customization. This guide is
included in the box with your phone.
• Aastra SIP 9133i IP Phone User Guide
– explains the most commonly used
features and functions. This guide can be
downloaded from www.aastra.com .
• Aastra SIP 9133i IP Phone
Administration Guide – explains how to
set the 9133i phone up on the network
and contains advanced configuration
instructions for the 9133i. This is an
administrator level guide. This guide can
be downloaded from www.aastra.com.
2
Getting Started
This section describes phone behaviour and
start up screens you may see when the
9133i phone is first plugged in, or when it
is restarted.
When You First Plug in Your
Phone
The 9133i automatically begins the start up
sequence as soon as it is connected. The
phone goes through this process the first
time you plug in your phone and every time
you restart your phone. The first screen the
phone displays is the Aastra splash screen.
Updating Your Phone
After displaying the Aastra splash screen,
the 9133i checks settings and looks for new
configuration and firmware updates for the
phone from the server. If a new update is
found, the phone displays the message
<Updating Config> or <New
Firmware>. This may take a few
moments while the phone downloads the
latest updates.
NOTE : New updates to your phone can be
automatically scheduled from the server.
This is set up on the phone system by your
system administrator and should be
scheduled during non-business hours or
slow call periods.
Important! Do not unplug or remove
power to the phone while it is checking
or installing firmware.
Start up Screens
After the phone displays the Aastra
splash screen or after downloading an
update, the phone displays the Idle
State screen:
The basic Idle State screen lists your
name, extension, and today's date and
time. This screen is shown whenever
your phone is not in use.
Incomplete Config.
If your phone displays a <No
Service> message without any
extension or user name at the end of the
start up sequence instead of the Idle
State screen, this means your system
administrator has not set up your
extension correctly. Contact your
system administrator for assistance.
No Service
The <No Service> or <Network
Disconnected> prompt appears on the
display and the telephone status light turns
on when the phone is not properly
connected to the network, or the account
has not been configured by the
administrator. The phone also displays the
default time and date of 12:00am Jan 1st,
2000. Check that the cables are tightly
connected to the phone and to the wall jack.
The phone should automatically detect
when the connection is reconnected and
will display the <Network
Connected> prompt temporarily. If
changes have been made to your phone
settings, you may need to restart your
phone. See the following section “Setting
Your Options” for instructions on how to
restart your phone.
Getting Started
3
For more information about connecting
Setting Your Options
your phone, refer to the Aastra 9133i
Installation Guide under the section
“Connecting to the Network and to Power”.
Check with your system administrator for
assistance.
Setting Your Options
Pressing the
of configurable options.
The first seven options allow you to
customize your phone settings. For more
information, see the section “Customizing
Your Phone” in the Aastra 9133i
Installation Guide included with your
phone.
01
Language
02
Time and Date
03
Set Ring Tone
04
Clear Msg. Wtg.
05
Contrast Level
06
Live Dialpad
07
Headset Settings
08
Network Settings
09
SIP Settings
10
Phone Status
Options 8 and 9 are generally considered to
be administrator level options, and require
a password to access. The Default setting
under option 10 Phone Status also requires
a password. Some options should only be
set up or changed by your system
administrator. For more information, refer
to the 9133i Installation Guide or contact
your system administrator.
button gives you a list
To restart your phone:
1. Press
to enter the
Options list.
2. There are two ways you can
access your options list:
a) Use to scroll down the
list of options to 10.Phone
Status and press to select,
or
b) You can press 0 to jump
directly to this option.
3. Press to move to the 4.
Restart Phone option,
or
You can press 4 to jump
directly to this option.
4. Press # to confirm and restart
the phone. If you do not wish to
restart your phone, press to
cancel.
NOTE : Your phone will be out of
service temporarily during the restart
and downloading process.
You can also restart your phone through the
Aastra Web Client. See the section
“Accessing the Web Client” in this guide
for more details.
Restarting Your Phone
You may want to restart your phone to
check for updates for your phone on the
server. You may occasionally need to
restart your phone to set changes or updates
to your phone or network settings. You
may also need to restart your phone if you
have been asked to do so by your system
administrator, or should you experience any
unexpected behaviour.
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