Aastra Telecom SIP 57I CT, SIP 53I, SIP 55I, SIP 57I User Manual
SIP
IP
PHONE
53i, 55i, 57i, 57i C
53i, 55i, 57i, 57i CT
SI
I
PHONE
41-001160-00
Rev 04
Administrator Guide
Release 2.1
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from
unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will
not be liable for technical or editorial errors or omissions contained within this documentation. The
information contained in this documentation is subject to change without notice.
Copyright 2007 Aastra Telecom. www.aastratelecom.com
All Rights Reserved.
Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a
personal, worldwide, non-transferable, non-sublicenseable and non-exclusive,
restricted use license to use Software in object form solely with the Equipment for
which the Software was intended. This Product may integrate programs, licensed
to Aastra by third party Suppliers, for distribution under the terms of this
agreement. These programs are confidential and proprietary, and are protected as
such by copyright law as unpublished works and by international treaties to the
fullest extent under the applicable law of the jurisdiction of the Customer. In
addition, these confidential and proprietary programs are works conforming to the
requirements of Section 401 of title 17 of the United States Code. Customer shall
not disclose to any third party such confidential and proprietary programs and
information and shall not export licensed Software to any country except in
accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display
Software furnished in object code form. Customer shall not modify, copy,
reproduce, distribute, transcribe, translate or reduce to electronic medium or
machine readable form or language, derive source code without the express
written consent of the Seller and its Suppliers, or disseminate or otherwise
disclose the Software to third parties. All Software furnished hereunder (whether
or not part of firmware), including all copies thereof, are and shall remain the
property of Seller and its Suppliers and are subject to the terms and conditions of
this agreement. All rights reserved.
Customer's use of this software shall be deemed to reflect Customer's agreement
to abide by the terms and conditions contained herein. Removal or modification
of trademarks, copyright notices, logos, etc., or the use of Software on any
Equipment other than that for which it is intended, or any other material breach of
this Agreement, shall automatically terminate this license. If this Agreement is
terminated for breach, Customer shall immediately discontinue use and destroy or
return to Seller all licensed software and other confidential or proprietary
information of Seller. In no event shall Seller or its suppliers or licensors be liable
for any damages whatsoever (including without limitation, damages for loss of
business profits, business interruption, loss of business information, other
pecuniary loss, or consequential damages) arising out of the use of or inability to
use the software, even if Seller has been advised of the possibility of such
damages.
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Contents
Preface
About this guide ...............................................................................................................xiii
Introduction ...............................................................................................................xiii.
Audience ...................................................................................................................xiii.
Other Documentation ............................................................................................... xiv.
Chapters and appendixes in this guide ..................................................................... xv.
Chapter 1
Overview
.
About this chapter ...........................................................................................................1-1.
IP Phone Models ............................................................................................................1-2.
Description ...............................................................................................................1-2.
Model 53i IP Phone ..................................................................................................1-5.
Model 55i IP Phone ..................................................................................................1-8.
Model 57i and 57i CT IP Phone .............................................................................1-12.
Firmware Installation Information .................................................................................1-18.
Description .............................................................................................................1-18.
Installation Considerations .....................................................................................1-18.
Installation Requirements .......................................................................................1-19.
Configuration Server Requirement .........................................................................1-20.
Firmware and Configuration Files .................................................................................1-21.
Description .............................................................................................................1-21.
Configuration File Precedence ...............................................................................1-22.
Installing the Firmware/Configuration Files ............................................................1-23.
Contents
.
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Chapter 2
Configuration Interface Methods
About this chapter ...........................................................................................................2-1.
Configuration Methods ...................................................................................................2-2.
Contents
Chapter 3
Administrator Options
About this chapter ...........................................................................................................3-1.
Administrator Level Options ...........................................................................................3-3.
.
Description ...............................................................................................................2-2.
IP Phone UI ..............................................................................................................2-2.
Aastra Web UI ..........................................................................................................2-5.
Configuration Files (Administrator Only) ................................................................2-15.
.
Description ...............................................................................................................3-3.
IP Phone UI Options ................................................................................................3-3.
Aastra Web UI Options ............................................................................................3-7.
Configuration File Options ........................................................................................3-9.
Phone Status ..........................................................................................................3-10.
Restarting Your Phone ...........................................................................................3-13.
Set Phone to Factory Defaults/Erase Local Configuration .....................................3-15.
Basic Settings ........................................................................................................3-19.
Network Settings ....................................................................................................3-31.
Line Settings ..........................................................................................................3-56.
Softkeys, Programmable Keys, Expansion Module Keys ......................................3-57.
Action URI ..............................................................................................................3-58.
Configuration Server Settings ................................................................................3-59.
Firmware Update Features ....................................................................................3-66.
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Chapter 4
Configuring Network and
Session Initiation Protocol (SIP) Features
.
About this chapter ...........................................................................................................4-1.
Overview .........................................................................................................................4-3.
Network Settings ............................................................................................................4-4.
Basic Network Settings ............................................................................................4-4.
Advanced Network Settings ...................................................................................4-16.
Global SIP Settings ......................................................................................................4-44.
Description .............................................................................................................4-44.
Basic SIP Settings ..................................................................................................4-45.
Advanced SIP Settings (optional) ..........................................................................4-57.
Real-time Transport Protocol (RTP) Settings .........................................................4-63.
Autodial Settings ....................................................................................................4-73.
Configuration Server Protocol ......................................................................................4-78.
Configuring the Configuration Server Protocol .......................................................4-78.
Chapter 5
Configuring Operational Features
.
About this chapter ...........................................................................................................5-1.
Operational Features ......................................................................................................5-4.
Description ...............................................................................................................5-4.
User Passwords .......................................................................................................5-4.
Administrator Passwords .........................................................................................5-8.
Locking/Unlocking the Phone ...................................................................................5-9.
Defining an Emergency Dial Plan ..........................................................................5-15.
Time and Date ........................................................................................................5-17.
Language ...............................................................................................................5-21.
Locking IP Phone Keys ..........................................................................................5-28.
Local Dial Plan .......................................................................................................5-30.
Park Calls/Pick Up Parked Calls ............................................................................5-35.
Suppressing DTMF Playback .................................................................................5-39.
Display DTMF Digits ..............................................................................................5-41.
Call Waiting/Call Waiting Tone ...............................................................................5-43.
Stuttered Dial Tone .................................................................................................5-46.
Contents
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Contents
XML Beep Support .................................................................................................5-48.
Status Scroll Delay .................................................................................................5-50.
Incoming Call Interrupts Dialing .............................................................................5-52.
Goodbye Key Cancels Incoming Call .....................................................................5-54.
UPnP Mapping Lines (for remote phones) .............................................................5-56.
Message Waiting Indicator Line .............................................................................5-58.
Incoming/Outgoing Intercom with Auto-Answer and Barge In ...............................5-60.
Key Mapping ..........................................................................................................5-66.
Ring Tones and Tone Sets .....................................................................................5-70.
Priority Alerting .......................................................................................................5-75.
Directed Call Pickup (BLF or XML Call Interception) .............................................5-81.
Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys ..................5-93.
Speeddial Prefixes ...............................................................................................5-113.
Busy Lamp Field (BLF) ........................................................................................5-114.
BLF Subscription Period ......................................................................................5-120.
Automatic Call Distribution (ACD) (for Sylantro Servers) .....................................5-122.
ACD Subscription Period .....................................................................................5-133.
Directed Call Pickup/Group Call Pickup (for Sylantro Servers) ............................5-135.
Do Not Disturb (DND) ..........................................................................................5-142.
Bridged Line Appearance (BLA) (55i, 57i, 57i CT only) .......................................5-144.
BLA Support for Third Party Registration .............................................................5-151.
Park/Pick Up Key .................................................................................................5-153.
Last Call Return (lcr) (For Sylantro Servers .........................................................5-164.
Call Forwarding ....................................................................................................5-168.
Callers List ...........................................................................................................5-174.
Customizable Callers List and Services Keys ......................................................5-179.
Missed Calls Indicator ..........................................................................................5-180.
Directory List ........................................................................................................5-182.
Voicemail (55i, 57i, and 57i CT only) ....................................................................5-193.
XML Customized Services ...................................................................................5-196.
Audio Transmit and Receive Gain Adjustments ...................................................5-218.
Centralized Conferencing (for Sylantro and Broadsoft Servers) ..........................5-220.
Customizing the Display Columns on the 560M Expansion Module ....................5-224.
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Chapter 6
Configuring Advanced Operational Features
.
About this chapter ...........................................................................................................6-1.
Advanced Operational Features .....................................................................................6-3.
Description ...............................................................................................................6-3.
MAC Address/Line Number in REGISTER Messages .............................................6-5.
SIP Message Sequence for Blind Transfer ..............................................................6-7.
Update Caller ID During a Call .................................................................................6-8.
Boot Sequence Recovery Mode ..............................................................................6-9.
Auto-discovery Using mDNS ..................................................................................6-10.
Single Call Restriction (57i CT only) ......................................................................6-11.
Missed Call Summary Subscription .......................................................................6-13.
Blacklist Duration (Broadsoft Servers) ...................................................................6-17.
Whitelist Proxy .......................................................................................................6-19.
Transport Layer Security (TLS) ..............................................................................6-21.
Symmetric UDP Signaling ......................................................................................6-27.
Removing UserAgent and Server SIP Headers .....................................................6-28.
Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro Servers) ...........6-29.
Chapter 7
Encrypted Files on the IP Phone
.
About this chapter ...........................................................................................................7-1.
Encrypted Files on the IP Phone ....................................................................................7-2.
Configuration File Encryption Method ......................................................................7-2.
Procedure to Encrypt/Decrypt Configuration Files ...................................................7-3.
Contents
Chapter 8
Upgrading the Firmware
.
About this chapter ...........................................................................................................8-1.
Upgrading the Firmware .................................................................................................8-2.
Manual Firmware Update (TFTP only) .....................................................................8-2.
Manual Firmware and Configuration File Update .....................................................8-4.
Automatic Update (auto-resync) ..............................................................................8-6.
......................................................................................................................................8-10.
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Chapter 9
Troubleshooting
About this chapter ...........................................................................................................9-1.
Troubleshooting ..............................................................................................................9-2.
Contents
Troubleshooting Solutions ..............................................................................................9-7.
Appendix A
Configuration Parameters
About this appendix ....................................................................................................... A-1.
Setting Parameters in Configuration Files ..................................................................... A-4.
Operational, Basic, and Advanced Parameters ............................................................. A-5.
.
Description ...............................................................................................................9-7.
Why does my phone display “Application missing”? ................................................9-7.
Why does my phone display the “No Service” message? ........................................9-8.
Why does my phone display "Bad Encrypted Config"? ............................................9-8.
Why is my phone not receiving the TFTP IP address from the DHCP Server? .......9-9.
How do I restart the IP phone? ..............................................................................9-10.
How do I set the IP phone to factory default? ........................................................9-11.
How do I erase the phone’s local configuration? ...................................................9-12.
How to reset a user’s password? ...........................................................................9-13.
How do I lock and unlock the phone? ....................................................................9-14.
.
Simplified IP Phone UI Options Menu ..................................................................... A-5.
Network Settings ..................................................................................................... A-6.
Password Settings .................................................................................................. A-9.
Emergency Dial Plan Settings ............................................................................... A-11.
Aastra Web UI Settings ......................................................................................... A-12.
Configuration Server Settings ............................................................................... A-13.
Network Address Translation (NAT) Settings ........................................................ A-20.
HTTPS Client and Server Settings ........................................................................ A-23.
UPnP Settings ....................................................................................................... A-25.
Virtual Local Area Network (VLAN) Settings ......................................................... A-26.
Type of Service (ToS)/DSCP Settings ................................................................... A-30.
Time Server Settings ............................................................................................. A-31.
Time and Date Settings ......................................................................................... A-33.
SIP Local Dial Plan Settings ................................................................................. A-39.
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SIP Basic, Global Settings .................................................................................... A-41.
SIP Basic, Per-Line Settings ................................................................................. A-50.
Centralized Conferencing Settings ........................................................................ A-60.
Advanced SIP Settings ......................................................................................... A-62.
Missed Call Summary Subscription Settings ........................................................ A-70.
Transport Layer Security (TLS) Settings ............................................................... A-72.
RTP, Codec, DTMF Global Settings ...................................................................... A-77.
Autodial Settings ................................................................................................... A-81.
Voicemail Settings ................................................................................................. A-84.
Directory Settings .................................................................................................. A-85.
Callers List Settings .............................................................................................. A-86.
Customize Callers List and Services Key ............................................................. A-86.
Call Forward Settings ............................................................................................ A-87.
Missed Calls Indicator Settings ............................................................................. A-88.
XML Settings ......................................................................................................... A-89.
Action URI Settings ............................................................................................... A-92.
Ring Tone and Tone Set Global Settings .............................................................. A-94.
Ring Tone Per-Line Settings ................................................................................. A-97.
Incoming Call Interrupts Dialing Setting ................................................................ A-98.
Goodbye Key Cancels Incoming Call .................................................................... A-99.
Stuttered Dial Tone Setting ................................................................................. A-100.
Call Waiting Settings ........................................................................................... A-101.
Message Waiting Indicator Settings .................................................................... A-102.
Priority Alert Settings ........................................................................................... A-103.
Language Settings .............................................................................................. A-109.
Language Pack Settings ..................................................................................... A-110.
Suppress DTMF Playback Setting ...................................................................... A-119.
Display DTMF Digits Setting ............................................................................... A-120.
Intercom, Auto-Answer, and Barge In Settings ................................................... A-121.
Audio Transmit and Receive Gain Adjustment Settings ..................................... A-125.
Directed Call Pickup (BLF or XML Call Interception) Settings ............................ A-128.
ACD Auto-Available Timer Settings ................................................................... A-131.
Park and Pickup Global Settings (57i/57i CT only) ............................................. A-132.
Mapping Key Parameters .................................................................................... A-133.
Contents
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Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters ......... A-136.
Contents
Customizing 560M Expansion Module Column Display ............................................ A-166.
Advanced Operational Parameters ........................................................................... A-172.
Troubleshooting Parameters ..................................................................................... A-177.
Softkey Settings for 55i, 57i, 57i CT .................................................................... A-137.
Programmable Key Settings for 53i and 55i ........................................................ A-145.
Top Softkey Settings for 57i and 57i CT .............................................................. A-150.
Handset Feature Key Settings for the 57i CT ..................................................... A-156.
Expansion Module Key Settings for 536M (for all model phones)
and 560M (for 55i, 57i, 57i CT phones only) ....................................................... A-158
Locking Softkeys and Programmable Keys ........................................................ A-163.
Expansion Module 1 ............................................................................................ A-166.
Expansion Module 2 ............................................................................................ A-168.
Expansion Module 3 ............................................................................................ A-170.
Blind Transfer Setting .......................................................................................... A-172.
Update Caller ID Setting. .................................................................................... A-173.
Boot Sequence Recovery Mode. ........................................................................ A-173.
Single Call Restriction ......................................................................................... A-174.
Blacklist Duration ................................................................................................ A-175.
Whitelist Proxy .................................................................................................... A-175.
Symmetric UDP Signaling Setting ....................................................................... A-176.
User-Agent Setting .............................................................................................. A-176.
Log Settings ........................................................................................................ A-177.
.
Appendix B
Configuration Server Setup
.
About this appendix ....................................................................................................... B-1.
Configuration Server Protocol Setup ............................................................................. B-2.
TFTP Server Set-up ................................................................................................ B-2.
Appendix C
Configuring the IP Phone at the Asterisk IP PBX
.
About this appendix ....................................................................................................... C-1.
IP Phone at the Asterisk IP PBX ...................................................................................C-2.
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Appendix D
Sample Configuration Files
.
About this appendix ....................................................................................................... D-1.
Sample Configuration Files ...........................................................................................D-2.
57i Sample Configuration File .................................................................................D-2.
57i CT Sample Configuration File ......................................................................... D-12.
53i Sample Configuration File ............................................................................... D-29.
Appendix E
Sample BLF Softkey Settings
.
About this appendix ....................................................................................................... E-1.
Sample BLF Softkey Settings ........................................................................................ E-2.
Asterisk BLF ............................................................................................................ E-2.
BroadSoft BroadWorks BLF .................................................................................... E-3.
Appendix F
Sample Multiple Proxy Server Configuration
.
About this appendix ....................................................................................................... F-1.
Multiple Proxy Server Configuration .............................................................................. F-2.
Appendix G
Creating an XML Application
.
About this appendix .......................................................................................................G-1.
How to Create an XML Application ................................................................................G-3.
Overview .................................................................................................................G-3.
XML format ..............................................................................................................G-3.
Support of Virtual Web Servers ...............................................................................G-3.
Creating XML Objects .............................................................................................G-4.
Creating Custom Softkeys ......................................................................................G-5.
Text Menu Object (Menu Screens) ..........................................................................G-6.
Text Screen Object (Text Screens) ........................................................................G-12.
UserInput Object (User Input Screens) .................................................................G-21.
Directory Object (Directory List Screen) (57i only) ................................................G-36.
Status Message Object (Idle Screen) ....................................................................G-38.
Execute Commands Object (for executing XML commands) ...............................G-40.
Dynamic Configuration Object (to push a configuration to the phone) ..................G-44.
Contents
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XML Image Objects (55i, 57i/57i CT only) ............................................................G-48.
Attributes/Options to Use with XML Objects .........................................................G-58.
HTTP Post .............................................................................................................G-62.
XML Schema File ..................................................................................................G-65.
Contents
Limited Warranty
.
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About this guide
Introduction
This SIP IP Phone Administrator Guide provides information on the basic
network setup, operation, and maintenance of the IP phones, Models 53i, 55i, 57i,
and 57i Cordless (57i CT). It also includes details on the functioning and
configuration of the IP phones.
Note: Features, characteristics, requirements, and configuration that are
specific to a particular IP phone model are indicated where required in
this guide.
Audience
Preface
Preface
This guide is for network administrators, system administrators, developers and
partners who need to understand how to operate and maintain the IP phone on a
SIP network. It also provides some user-specific information.
This guide contains information that is at a technical level, more suitable for
system or network administrators. Prior knowledge of IP Telephony concepts is
recommended.
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IP Phone Administrator Guide
About this guide
Other Documentation
The IP phone documentation consists of:
• <Model-specific> SIP IP Phone Installation Guide – contains installation
and set-up instructions, information on general features and functions, and
basic options list customization. Included with the phone.
Preface
• Model 53i, 55i, 57i, 57i CT SIP IP Phone Administrator Guide – explains
• <Model-specific> SIP IP Phone User Guides – explains the most commonly
This Administrator Guide complements the Aastra product-specific Installation
Guide and the Aastra product-specific User Guide.
how to set the phone up on the network, as well as advanced configuration
instructions for the SIP IP phone. This guide contains information that is at a
technical level more suitable for a system or network administrator.
used features and functions for an end user.
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Chapters and appendixes in this guide
This guide contains the following chapters and appendixes:
For Go to
An overview of the IP Phone firmware installation information Chapter 1
IP Phone interface methods Chapter 2
Administrator option information Chapter 3
Configuring the Network and Global SIP Features on the IP Phone Chapter 4
Configuring operational information on the IP Phones Chapter 5
Configuring advanced operational information on the IP Phones Chapter 6
Encryption information Chapter 7
Firmware upgrade information Chapter 8
Troubleshooting solutions Chapter 9
Configuration parameters Appendix A
Configuration server setup Appendix B
Configuring the IP Phones at the Asterisk PBX Appendix C
Sample configuration files Appendix D
Sample BLF softkey settings Appendix E
Sample multiple proxy server configuration Appendix F
Creating XML applications Appendix G
Preface
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About this chapter
Introduction
This chapter briefly describes the IP Phone Models, and provides information
about installing the IP phone firmware. It also describes the firmware and
configuration files that the IP phone models use for operation.
Topics
This chapter covers the following topics:
Chapter 1
Overview
Overview
Topi c Page
IP Phone Models page 1-2
Firmware Installation Information page 1-18
Firmware and Configuration Files page 1-21
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IP Phone Administrator Guide
IP Phone Models
IP Phone Models
Description
The IP Phone Models 53i, 55i, 57i, and 57i CT communicate over an IP network
allowing you to receive and place calls in the same manner as a regular business
telephone.
Overview
All phone models support the Session Initiation Protocol (SIP). The 57i CT offers
the base phone along with a cordless extension.
References
For more information about the features and installation requirements, see the
SIP IP Phone Installation Guide for your specific model.
The following illustration shows the types of IP Phone Models.
53i
55i
57i
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57i CT
Overview
IP Phone Models
Optional Accessories
Overview
The following are optional accessories for the IP Phones.
Power over Ethernet (PoE)
Inline Power Injector
A Power over Ethernet (PoE) inline power injector supplies 48V power to the IP
phone through the Ethernet cable on pins 4 & 5 and 7 & 8.
Warning: Do not use this inline PoE power injector to power other
devices. See your phone-specific Installation Guide for more information.
Reference
For more information about installing the PoE and additional Ethernet cable, see
your phone-specific Installation Guide.
Additional Ethernet Cable
(category 5/5e straight through
cable)
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IP Phone Administrator Guide
IP Phone Models
Overview
536M Expansion Module
for 53i, 55i, 57i, and 57i CT
The 536M module adds 36 additional softkeys to the IP phone models 53i, 55i,
57i, and 57i CT. The 536M provides paper labels for each softkey. Up to 3
modules can be piggy-backed to provide up to 108 additional softkeys for the
phone.
The 560M module adds 60 additional softkeys to the IP phone models 55i, 57i,
and 57i CT (using the 3 function keys on the bottom right of the unit). The 560M
module provides an LCD display for display softkey labels. Up to 3 modules can
be piggy-backed to provide up to 180 additional softkeys for the phone.
Reference
For more information about installing and using the expansion modules, see your
phone-specific Installation Guide and phone-specific User Guide.
560M Expansion Module
for 55i, 57i, and 57i CT
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Overview
IP Phone Models
Model 53i IP Phone
This section provides brief information about the Model 53i IP Phone. It includes
a list of features, and describes the hard keys and default programmable keys on
the 53i.
Overview
53i Phone Features
• 3-line LCD screen
• 6 top keys: 4 keys are programmable
• 3 call appearance lines with LEDs
• Supports up to 9 call lines
• Full-duplex speakerphone for handsfree calls
• Headset support (modular connector)
• Built-in two-port, 10/100 Ethernet ports - lets you share a connection with
your computer
• AC power adapter (included)
• Enhanced busy lamp fields*
• Set paging*
*Availability of feature dependant on your phone system or service provider.
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IP Phone Administrator Guide
IP Phone Models
53i Key Descriptions*
Keys Key Description
Overview
Goodbye key - Ends an active call. The Goodbye key also exits an open
list, such as the Options List, without saving changes.
Options key - Accesses options to customize your phone. Your System
Administrator may have already customized some of your settings. Check
with your System Administrator before changing the administrator-only
options.
Hold key - Places an active call on hold. To retrieve a held call, press the
call appearance button beside the light that is flashing.
Redial key - Redials up to 100 previously dialed numbers. Pressing the
Redial key twice simultaneously redials the last dialed number.
Volume control key - Adjusts the volume for the handset, headset, ringer,
and handsfree speaker.
Line/Call Appearance key - Connects you to a line or call. The Aastra 53i
IP phone supports up to 3 line keys.
Handsfree key - Activates Handsfree for making and receiving calls
without lifting the handset. When the audio mode option is set, this key is
used to switch between a headset and the handsfree speakerphone.
Mute key - Mutes the microphone so that your caller cannot hear you (the
light indicator flashes when the microphone is on mute).
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Overview
IP Phone Models
Keys Key Description
Navigation keys - Pressing the UP and DOWN arrow keys lets you view
different status and text messages on the LCD display (if there is more
than 1 line of status/text messages). These buttons also let you scroll
through menu selections, such as the Options List.
Pressing the LEFT and RIGHT arrow keys lets you view the different line/
call appearances. While in the Options List, these keys allow you to exit or
enter the current option. When you are editing entries on the display,
pressing the LEFT arrow key erases the character on the left; pressing the
RIGHT arrow key sets the option.
Programmable keys - 6 Top Keys: 4 keys are programmable.
Keys 1 and 2 are hardcoded as the SAVE and DELETE keys, respectively,
and cannot be altered.
The following are the default functions for the programmable keys on the
53i IP phone:
1 - SAVE Allows you to save numbers and/or names to the
(hardcoded) Directory. Using this key, you enter the number,
2 - DELETE Allows you to delete a single entry or all entries from
(hardcoded) the Directory List and Callers List.
3 - DIRECTORY Displays up to 200 names and phone numbers
4 - CALLERS LIST Accesses the last 200 calls received.
5 - TRANSFER Transfers the active call to another number.
6 - CONFERENCE Begins a conference call with the active call.
Overview
name, and line (or speeddial key) to record in the
Directory List.
(stored in alphabetical order).
Note: For more information about programming keys 3, 4, 5, and 6 to
perform specific functions, see Chapter 5, “Configuring Operational
Features” the section, “Softkeys/Programmable Keys/Feature Keys/
Expansion Module Keys” on page 5-93.
*See the Aastra 53i User Guide for more information about each of these keys.
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IP Phone Administrator Guide
IP Phone Models
Model 55i IP Phone
This section provides brief information about the Model 55i IP Phone. It includes
a list of features, and describes the hard keys, default programmable keys, and
default softkeys on the 55i.
Overview
55i Phone Features
• 8 line graphical LCD screen (144 x 75 pixels) with white backlight
• 12 programmable keys
• 6 Top keys:Programmable hard keys
(up to 6 programmable functions)
• 6 Bottom keys:Programmable state-based softkeys
(up to 20 programmable functions)
• 4 call appearance lines with LEDs
• Supports up to 9 call lines
• Full-duplex speakerphone for handsfree calls
• Headset support (modular connector)
• Built-in-two-port, 10/100 Ethernet switch - lets you share a connection with
your computer.
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Overview
IP Phone Models
Keys Key Description
• Inline power support (based on 802.3af standard) which eliminates power
adapters.
• AC power adapter (included)
• Enhanced busy lamp fields*
• Set paging*
*Availability of feature dependant on your phone system or service provider.
55i Key Descriptions*
Goodbye key - Ends an active call. The Goodbye key also exits an open list, such
as the Options List, without saving changes.
Options key - Accesses options to customize your phone. Your System
Administrator may have already customized some of your settings. Check with your
System Administrator before changing the administrator-only options.
Hold key - Places an active call on hold. To retrieve a held call, press the call
appearance button beside the light that is flashing.
Overview
Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial key
twice simultaneously redials the last dialed number.
Volume control key - Adjusts the volume for the handset, headset, ringer, and
handsfree speaker.
Line/Call Appearance key - Connects you to a line or call. The Aastra 55i IP phone
supports up to 4 line keys.
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Keys Key Description
Handsfree key - Activates Handsfree for making and receiving calls without lifting
the handset. When the audio mode option is set, this key is used to switch between
a headset and the handsfree speakerphone.
Mute key - Mutes the microphone so that your caller cannot hear you (the light
indicator flashes when the microphone is on mute).
Navigation keys - Pressing the UP and DOWN arrow keys lets you view different
status and text messages on the LCD display (if there is more than 1 line of status/
text messages). These buttons also let you scroll through menu selections, such as
the Options List.
Pressing the LEFT and RIGHT arrow keys lets you view the different line/call
appearances. While in the Options List, these keys allow you to exit or enter the
current option. When you are editing entries on the display, pressing the LEFT arrow
key erases the character on the left; pressing the RIGHT arrow key sets the option.
Programmable keys - 6 Top keys: programmable hard keys (up to 6 programmable
functions)
By default, the top keys 1 through 4 are assigned as Services, Directory, Callers List,
and Intercom, respectively. Keys 5 and 6 have no assigned functions. All 6 keys are
programmable and can be assigned to perform specific functions.
The following are the default functions for the programmable keys on the 55i IP
phone:
1 - SERVICES Accesses enhanced features and services such as XML
applications and voicemail, provided by third parties.
2 - DIRECTORY Displays up to 200 names and phone numbers (stored in
alphabetical order).
3 - CALLERS LIST Accesses the last 200 calls received.
4 - ICOM Accesses another extension on the network.
5 - NONE No assigned function.
6 - NONE No assigned function.
Note: For more information about configuring the programmable keys 1 through 6 to
perform specific functions, see Chapter 5, “Configuring Operational Features” the
section, “Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” on
page 5-93.
Overview
IP Phone Models
Keys Key Description
Softkeys - 6 Bottom keys: programmable state-based softkeys (up to 20
programmable functions).
By default, keys 1 through 6 have no assigned functions. You can configure all 6
bottom softkeys to perform specific functions on the 55i IP phone. However, after
you lift the handset, there are specific static softkeys that display that cannot be
changed. These are as follows:
1 - DIAL Allows you to dial out on the phone.
2 - CONF Begins a conference call with the active phone.
3 - XFER Transfers the active call to another number.
Note: For more information about configuring softkeys 1 through 6 to perform
specific functions, see Chapter 5, “Configuring Operational Features” the section,
“Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” on
page 5-93.
*See the Aastra 55i User Guide for more information about each of these keys.
Overview
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IP Phone Administrator Guide
IP Phone Models
Model 57i and 57i CT IP Phone
This section provides brief information about the Model 57i IP Phone. It includes
a list of features, and describes the hard keys and default softkeys on the 57i.
Overview
57i and 57i CT Phone Features
• 11 line graphical LCD screen (144 x 128 pixels) with white backlight
• 12 multi-functional softkeys
- 6 Top Keys: programmable static softkeys (up to 10 programmable
functions)
- 6 Bottom Keys: programmable state-based softkeys (up to 20 programmable
functions)
• 4 call appearance lines with LEDs
• Supports up to 9 call lines
• Full-duplex speakerphone for handsfree calls
• Headset support (modular connector)
• Built-in-two-port, 10/100 Ethernet switch - lets you share a connection with
your computer.
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