Aastra Telecom MBU 400 41-001286-00 User Manual

MBU 400

User Guide

Release 1.0

41-001286-00

Rev 00

Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

Important Safety Instructions...................................................................................................... 5

Importantes mesures de sécurité ................................................................................................................................ 5

Software License Agreement........................................................................................................ 6

FCC Information........................................................................................................................... 7

Consumer Information ............................................................................................................................................... 8

Applicable for Coin or Pay Phone Only .................................................................................................................... 9

Safety Information ...................................................................................................................... 10

About This Guide ........................................................................................................................ 13

Documentation ......................................................................................................................................................... 13

Introduction ................................................................................................................................. 14

Features .................................................................................................................................................................... 14

Requirements ........................................................................................................................................................... 17

Installation and Setup ............................................................................................................................................... 17

Getting Started ............................................................................................................................ 18

MBU Gateway ......................................................................................................................................................... 18

Registering the 420d Handset .................................................................................................................................. 19

420d Handset Key Descriptions ............................................................................................................................... 20

MBU 400 IP Address and System Status ................................................................................................................. 21

Configuring Your Phone for First-Time Use ........................................................................................................... 22

Using the 420d Handset .............................................................................................................. 25

Handset Main Menu ................................................................................................................................................. 26

Using the Volume Control ....................................................................................................................................... 27

Using the Speakerphone .......................................................................................................................................... 27

Locking/Unlocking the Keypad ............................................................................................................................... 28

Changing the PIN Code for VoIP Settings .............................................................................................................. 28

Changing the Access Code ...................................................................................................................................... 28

Customizing Your Phone ............................................................................................................ 30

Changing the Handset Name .................................................................................................................................... 30

Entering Text, Numbers, and Symbols .................................................................................................................... 30

Text Input Modes ..................................................................................................................................................... 31

Specifying a Language on the Handset .................................................................................................................... 32

Setting Time and Date .............................................................................................................................................. 32

Specifying the Primary Line for Outgoing Calls ..................................................................................................... 35

Specifying Call Groups ............................................................................................................................................ 36

Changing the Display Contrast ................................................................................................................................ 36

Setting Do Not Disturb ............................................................................................................................................ 37

Setting Call Waiting ................................................................................................................................................. 37

Setting Audio ........................................................................................................................................................... 37

Changing Emergency Line Settings ......................................................................................................................... 41

Table of Content

Aastra MBU 400 User Guide 3

Making and Answering Calls..................................................................................................... 42

VoIP Calls ................................................................................................................................................................ 42

Landline Calls .......................................................................................................................................................... 43

Intercom Calls .......................................................................................................................................................... 43

Calling from the Contacts List ................................................................................................................................. 44

Calling from the Call Log ........................................................................................................................................ 45

Calling Using Redial ................................................................................................................................................ 46

Calling Using Speeddial .......................................................................................................................................... 47

Answering Calls ....................................................................................................................................................... 47

Caller ID ................................................................................................................................................................... 48

Making Emergency Calls ......................................................................................................................................... 49

Handling Calls ............................................................................................................................. 50

Placing a Call on Hold ............................................................................................................................................. 50

Calling with a Call on Hold ..................................................................................................................................... 50

Muting/Unmuting a Call .......................................................................................................................................... 51

Transferring Calls .................................................................................................................................................... 52

Ending Calls ............................................................................................................................................................. 53

Managing Calls............................................................................................................................ 54

Table of Contents

Contacts List ............................................................................................................................................................ 54

Call Log ................................................................................................................................................................... 58

Voicemail ................................................................................................................................................................. 59

Additional Features..................................................................................................................... 60

Resetting the MBU .................................................................................................................................................. 60

Manually Registering/De-registering a Handset ...................................................................................................... 60

Updating the MBU 400 System Firmware ............................................................................................................... 61

Changing Internet Settings ....................................................................................................................................... 61

Troubleshooting........................................................................................................................... 62

Limited Warranty ....................................................................................................................... 65

Index.............................................................................................................................................. 67

4 Aastra MBU 400 User Guide

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

5. CAUTIONRISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. USE ONLY WITH Shenzhen Bak Technology Co., Ltd, BAK06-AS02-10128I 3.7V 650mAh Li-ion rechargeable battery pack.

SAVE THESE INSTRUCTIONS

Importantes mesures de sécurité

Certaines mesures de sécurité doivent être prises pendant l’utilisation de matérial téléphonique afin de réduire les risques d’incendie, de choc électrique et de blessures. En voici quelquesunes:

1. Ne pas utiliser l’appareil près de l’eau, p.ex., près d’une baignoire, d’un lavabo, d’un évier de cuisine, d’un bac à laver, dans un sous-sol humide ou près d’une piscine.

2. Éviter d’utiliser le téléphone (sauf s’il s’agit d’un appareil sans fil) pendant un orage électrique. Ceci peut présenter un risque de choc électrique causé par la foudre.

3. Ne pas utiliser l’appareil téléphonique pour signaler une fuite de gaz s’il est situé près de la fuite.

4. Utiliser seulement le cordon d’alimentation et le type de piles indiqués dans ce manuel. Ne pas jeter les piles dans le feu: elles peuvent exploser. Se conformer aux règlements pertinents quant à l’élimination des piles.

5. La socklet-sortie sera installée près de l’équipement et serafacilement accessible

6. ATTENTION

Il y a danger d’explosion s’il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du même type ou d’un type équivalent recommandé par le constructeur. Mettre au rebut les batteries usagées conformément aux instructions du fabricant. (Shenzhen Bak Technology Co., Ltd, BAK06-AS02-10128I 3.7V 650mAh Li-ion rechargeable battery pack).

Important Safety Instructions

CONSERVER CES INSTRUCTIONS

Aastra MBU 400 Administrator Guide 5

Software License Agreement

Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions.

Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved.

Customer's use of this software shall be deemed to reflect Customer's agreement to

Software License Agreement

abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages.

6 Aastra MBU 400 User Guide

FCC Information

Contact your System Administrator or Technical Support for any questions regarding your MBU 400. Have your serial number and MAC address ready when

contacting support. You can locate the serial number and MAC address on the bottom of the MBU. For inquiries concerning telephony services, contact your Internet Telephony Service Provider. For inquiries concerning your broadband connection, contact your Internet Service Provider (ISP), and for inquiries concerning on-screen information services, contact your information services provider.

For the EU: The telephone’s conformity with EU directives is confirmed by the

CE symbol. We hereby declare that the MBU and/or the Aastra 420d Handset are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

For the US: This equipment complies with Part 15 of the FCC rules and Part 68 of

the FCC rules, and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). Located on the equipment is a label that contains, among other information, the FCC registration number, and the ringer equivalence number (REN). If requested, this information must be provided to the telephone company.

The REN is used to determine the number of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To ascertain the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.

This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line Service is subject to State Tariffs.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If such advance notice is not practicable, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe this is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice to enable you to make the necessary modifications in order to maintain uninterrupted service. If the trouble is causing harm to the telephone network, the telephone company may request you to disconnect the equipment from the network until the problem is resolved.

This equipment uses the following USOC jacks: RJ11C. It is recommended that the customer install an AC surge arrester in the AC outlet to

which this device is connected. This is to avoid damage to the equipment caused by local strikes of lightening and other electrical surges.

This product is manufactured for Aastra Telecom, Inc. Copyright© 2008. All rights reserved. Any copying or reproduction of the product or its associated user manual is strictly prohibited. The content of this document is subject to change without prior notice.

Aastra MBU 400 User Guide 7

FCC Information

US Service Center:

Aastra Telecom US - Service Center

900 Technology Park Drive Billerica, MA, 01821, USA

Phone (978) 262-3200

For Industry Canada: "This product meets the applicable Industry Canada

technical specifications." Before installing this equipment, users should ensure that it is permissible to be

connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

‘’The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.’’

Le présent materiel est conforme aux specifications techniques applicables d’Industrie Canada. L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excèdepas 5.

Consumer Information

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this equipment is a label that contains, among other information, a product identifier in the format US:T7HIP06B8015. If requested, this number must be provided to the telephone company.

An applicable certification jacks Universal Service Order Codes (USOC) for the equipment is provided (i.e., RJ11C) in the packaging with each piece of approved terminal equipment.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

8 Aastra MBU 400 User Guide

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. [For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:T7HIP06B8015. The digits represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier products, the REN is separately shown on the label.]

If this equipment MBU 400 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

Should you experience trouble with this equipment, please contact: Aastra Telecom US – Service Centre, 900 Technology Part Drive, Billerica, MA, 01821, USA, Phone (978) 262-3200, for repair or warranty information. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

Please follow instructions for repairing if any (e.g. battery replacement section); otherwise do not alternate or repair any parts of device except specified.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

NOTICE: If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this 1.9GHz DECT Product for VoIP and PSTN does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

This equipment is hearing aid compatible. NOTICE: According to telephone company reports, AC electrical surges, typically

resulting from lightning strikes, are very destructive to telephone equipment connected to AC power sources. To minimize damage from these types of surges, a surge arrestor is recommended.

Applicable for Coin or Pay Phone Only

To comply with state tariffs, the telephone company must be given notification prior to connection for customer-owned coin or credit card phone. In some states, the state public utility commission, public service commission or corporation commission must give prior approval of connection.

FCC Information

Aastra MBU 400 User Guide 9

Safety Information

Important Safety Information

Important Battery Information

Safety Information

Sensitive Electronic Environment

Charge the battery or handset only in combination with 420d Charger and the SALOM SSW-1444 adapter that comes with the product. Plug the SALOM SSW1444 AC/DC adaptor in a wall outlet socket near the equipment for easy access/ removal of the AC/DC adaptor.

This product uses rechargeable Lithium-ion batteries 3.7V, 650mAh. Only use batteries that come with the handset or dedicated spare batteries marked with “Battery Pack 3.7V 650mAh Li-ion”. Do not use any other type, since this may present a risk of leakage, fire, explosion or other hazardous situation. For battery replacement or removal please remove the battery cover of the handset. Never disassemble, customize or short-circuit batteries. Do not place battery in fire or heat the battery. Charge the battery or handset only in combination with 420d Charger and the SALOM SSW-1444 adapter that comes with the product.

Any radio-based equipment can potentially cause interference with other equipment and can be interfered from other equipment. This also applies for DECT equipment. However due to the very low transmission power level the chances for interference are very small. Research proves that operational DECT phones normally don’t influence electronic equipment however some precautions must be taken into account for sensitive electronic equipment e.g. sensitive laboratory equipment. When DECT phones operate in straight nearness of sensitive electronic equipment incidental influence can appear. You are advised not to place the DECT phone on or close (less than 10cm) to this kind of equipment, even in standby mode. Please also use the other documentation supplied with the various parts of your telephone system.

Product Disposal Information

For countries in the European Union

The symbol depicted here has been affixed to your product in order to inform you that electrical and electronic products should not be disposed of as municipal waste.

Electrical and electronic products including the cables, plugs and accessories should be disposed of separately in order to allow proper treatment, recovery and recycling. These products should be taken to a designated facility where the best available treatment, recovery and recycling techniques are available. Separate disposal has significant advantages: valuable materials can be re-used and it prevents the dispersion of unwanted substances into the municipal waste stream. This contributes to the protection of human health and the environment.

Please be informed that a fine may be imposed for illegal disposal of electrical and electronic products via the general municipal waste stream. In order to facilitate separate disposal and environmentally sound recycling, arrangements have been made for local collection and recycling. In case your electrical and electronic products need to be disposed of please refer to your supplier or the contractual agreements that your company has made upon acquisition of these products.

10 Aastra MBU 400 User Guide

For countries outside the European Union

Disposal of electrical and electronic products in countries outside the European Union should be done in line with the local regulations. If no arrangement has been made with Aastra or your supplier, please contact the local authorities for further information.

Battery Disposal Information

Defect or exhausted batteries should never be disposed of as municipal waste. Return old batteries to the battery supplier, a licensed battery dealer or a designated collection facility. Do not incinerate batteries.

Aastra MBU 400 User Guide 11

Safety Information

About This Guide

This User Guide provides the information required to use and configure the MBU 400 on your business or home network. It includes a description of the features and functions of the Mobility Base Unit (MBU) and the Aastra 420d Handset. We recommend reviewing the material in this guide before using the MBU 400 system on your network.

Documentation

The following documentation can be found on the Aastra Telecom website at www.aastratelecom.com:

• Aastra MBU 400 Installation Guide – Contains installation and set-up instructions, general features and functions of the MBU and Handset. This Installation Guide is included in the box with your MBU 400.

• Aastra MBU 400 User Guide – Describes the most commonly used features and functions for an end user. Provides brief configuration information.

• Aastra MBU 400 Administrator Guide – Contains advanced Administrator information and procedures for setting up and using the MBU and Aastra 420d Handset. It also includes advanced configuration information. This Administrator Guide is intended for the System Administrator only.

Aastra MBU 400 User Guide 13

About This Guide

Introduction

The MBU 400 consists of a Mobility Base Unit (MBU) and the Aastra Digital Enhanced Cordless Telephone handset (420d) that provide telephony service over the Internet and over the Public Service Telephone Network (PSTN or landlines). You can install the MBU on a desktop or on a wall, while the 420d handset sits in its charging cradle on a desktop. You can register up to 8 handsets with the MBU. The MBU supports up to 3 SIP calls and 1 PSTN call simultaneously.

You can setup the MBU 400 in your business or home environment to act as a small hub with group calling, voicemail, individual SIP accounts, or SIP lines shared across a group. Once installed, the handsets can handle all calls for every line (IP calls and PSTN calls). Your System Administrator can configure your phone via transfer of a configuration file over TFTP or HTTP, a local web interface, or the handset user interface.

The MBU can be connected to the Internet (service provider required) via an Ethernet cable connected to the LAN port, and/or the PSTN via a regular telephone cable connected to the LINE (or landline) port. The LINE connection also allows for emergency calling and provides the handling of call overflow on the MBU.

Features

MBU Features

Call and Telephony Features

• VoIP calling (based on SIP 2.0 - RFC3261)

• (optional) Landline calling over Public Service Telephone Network (PSTN)

• Up to 8 paired handsets, one line per handset (MBU supports up to 3 SIP calls and 1 PSTN call simultaneously)

• VoIP DTMF digit support (inband, SIP Info, RFC2833)

• Voicemail support (indicators for receiving and handling of voicemail, and call-tovoicemail server)

14 Aastra MBU 400 User Guide

Other MBU Features

• System Administrator Web Interface Support ( English only)

• SIP accounts configured via WebUI, TFTP, or handsets

• Quality of Service

• Type of Service (ToS)

• CODECs

• Pulse Code Modulation A-law (PCMA) (G.711, 64 kbps)

• Pulse Code Modulation u-law (PCMU) (G.711, 64 kbps)

• iLBC (20 ms)

• G.729

• Maintenance, administration, and provisioning

• Digital Enhanced Cordless Telephone (DECT) interface

• Firmware updates via:

- Over-the-air programming

- File transfer of a configuration file over TFTP or HTTP, local Web interface, or the handset user interface (System Administrator PIN required)

• Provisioning allowed via a configuration file, Web interface, or the handset user interface*

• Debug and SIP trace report ability (via Web interface)

* The configuration file provisioning allows access to additional configuration parameters. The local Web interface allows access to most configuration settings. The handset user interface enables access to some VoIP account settings (access can be controlled by a System Administrator PIN code if required).

Aastra 420d Handset Features

Display

• 128 x 128 pixels, 65K color support, backlight

• Graphical menu system

Introduction

Aastra MBU 400 User Guide 15

Introduction

Call and Telephony Features

• 12 numerical keys, 5 navigation keys, 2 function keys

• Auto answer (when handset is lifted from the charger)

• Key lock option

• Call forward - all, busy, no answer

• Call timer

• Call transfer and call hold (for internal calls)

• Call waiting indication

• Caller ID with name from phone book

• Distinctive ringing

• Call log of incoming/outgoing/missed calls

• Call return (from call log)

• Customizable phone settings

• Intercom (handset to handset through MBU)

• Contacts List (up to 200 entries and 4 numbers per entry)

• Voicemail message support

• Speeddial support

• Three-way conferencing (2 handsets)

• Call hang up (upon return to charging cradle)

• On-hook dialing (pre-dial numbers before pressing off-hook button)

Audio Features

• Mute (disable microphone)

• Receiver volume control

• Ring tone melodies

• Ringer volume control

• Key sounds (click, DTMF, and special tones)

• Low battery and out-of-range audible warnings

• Speakerphone

• Headset jack (2.5 mm)

Other Handset Features

• Separate handset charging station

• Hearing aid compatible

• Multi-language support (Danish, German, English, Spanish, French, Italian, Dutch, Portuguese, Finnish)

• Li-Ion battery pack

• Automatic or fixed registration of handset to MBU

• Status indicators in idle mode (signal, battery level, date and time)

• Message waiting indicator (missed calls, voicemail)

• Vibrator mode on handset

16 Aastra MBU 400 User Guide

Requirements

Before using the MBU 400 on your network, the following may be required depending on your network connection:

• Broadband Internet connection – cable, DSL, or equivalent

• Internet Telephony Service Provider subscription – to make voice calls over your Internet connection

• Analog telephone line subscription – to make ordinary phone calls (and emergency calls) over the LINE port on the MBU (optional)

• In addition, before you start the installation process, the following may be required:

— (optional) Wired Ethernet router or broadband modem for network and IP

connections — (required) Power outlets for the MBU and the handset charger — (optional) Telephone wall outlet used for landline telephony

Installation and Setup

If your System Administrator has not already setup your MBU 400, please refer to the Aastra MBU 400 Installation Guide for basic installation and physical setup. For advanced administration and configuration information, System Administrators should refer to the Aastra MBU 400 Administrator Guide.

Aastra MBU 400 User Guide 17

Introduction

Getting Started

CALL

VOIP

I-NET

POWER

MBU Gateway

Getting Started

The MBU 400 must be set up and configured prior to its first use. This section describes the behavior and start up screens you may see on the 420d handset when the MBU 400 is first plugged in, or when it is restarted.

See the MBU 400 Installation Guide for detailed installation instructions.

The Lights on the front of the MBU 400 indicate the current status. When starting the system for the first time, the POWER and I-NET and VOIP lights should remain lit. If the VOIP is not lit, the system has not yet been configured for internet calls.

To configure your MBU 400 for internet calls using the handset, see Configuring

Your Phone for First-Time Use on page 22, or ask your System Administrator for

assistance.

RESET

DC9-20V

CALL

VOIP

LAN

LINE

Side view

Front view

I-NET

POWER

The following describes the indicator lights, ports and buttons on the MBU 400 which provide information on the operating state, and allow you to enter the handset registration mode.

Label Description

POWER Remains lit when the power is on.

I-NET Remains lit when the MBU has an IP address. Flashes during

18 Aastra MBU 400 User Guide

boot.

Label (Continued) Description (Continued)

VOIP Remains lit when the MBU is connected to an Internet

Telephony Service Provider.

CALL Remains lit when a call is in progress (for both landline and

Internet calls). Flashes during firmware updates.

RESET (side panel)

DC 9-20V (side panel)

LAN (side panel)

LINE (side panel)

Press to reboot the unit, activate configuration changes, and enable handset registration mode.

Press and hold 15 seconds to reboot with factory default settings. All front panel lights come on when a factory restart is initiated.

NOTE: Configuration settings are lost during a factory default.

Indicates the power connection.

Indicates the Internet port.

Indicates the Telephone Line Connection port (PSTN).

Registering the 420d Handset

Each handset must be registered with your MBU 400 gateway before it can be used. If the handset is not registered, one of the following message appears on the handset displays:

Searching for Gateway

Please place handset in charger to start auto-registration with the gateway. Reset the gateway to enable registration mode.

To register your handset do the following.

1. Ensure the base unit is connected to power.

2. Place the handset in the charger.

3. If the handset does not register automatically, press and release the

RESET button

on the side of the MBU 400. Pressing

RESET reboots the MBU, following which it remains in registration

mode for 5 minutes. More than one handset can be registered in this period. To start a new 5 minute registration period, press and release the

RESET button again.

Successful registration ends with the idle screen on the handset as shown in the section Handset Idle Screen on page 25.

Note: If you encounter problems registering your handset, try removing the handset from the charger and replacing it, then resetting the MBU once again. If you have changed the gateway access code, see Changing the Access Code on the Handset on page 29 to change the handset access code so it matches the gateway.

Getting Started

Handsets can be registered and de-registered through the handset menu options. See

Manually Registering/De-registering a Handset on page 60 for further information.

Aastra MBU 400 User Guide 19

420d Handset Key Descriptions

CLR

Getting Started

The Aastra 420 handset has a front keypad as well as some side keys. These keys can be used to customize your handset as well as make and manage calls.

CLR

GHI

PQRS

ABC

JKL

TUV

DEF

MNO

WXYZ

The following table describes the keys on the key panel of your 420d handset.

Keys Key Description

Softkeys - Select from the right and left choices displayed in the bottom corners of the handset screen using the softkeys. The handset idle screen softkeys are Call log (left key) and Options (right key).

Green Key - Answer an incoming call with the green

CLR

key. From idle mode the green key connects to the primary line (set as Landline or VoIP) and dials the number you have entered or selected.

Red Key - End calls, return to calls placed on hold, and exit menus using the red key. (Pressing the red key while within a menu may exit without saving changes.)

OK Key - Access the Main Menu from idle mode, and use the OK key to select menu items whenever the icon appears at the bottom of the handset screen.

20 Aastra MBU 400 User Guide

Keys (Continued) Key Description (Continued)

Navigation Keys - Scroll though menu items using the left, right, top, and bottom navigational keys.

Star Key - Change the input mode while entering text using the star key. The current input mode displays

on the upper right corner of the screen. (See Text

Input Modes on page 31 for text input details.)

Lock or unlock the keypad from idle mode using the star key (press * then the Lock or Unlock softkey). A key appears at the top of the handset display when the keypad is locked. (See Locking/Unlocking the

Keypad on page 28 for details.)

Number Key - Toggle on or off the silent mode from the idle screen by pressing the “#” key, and pressing the Silence on or Silence off softkey as required

Volu m e K e y s - (Located on the side of the handset.) Use the volume + and - keys during an active call to adjust the call volume.

From idle mode, use the volume + key to view the system status menu, including the MAC address and IP address of your phone system.

Speakerphone Key - (Located on the side of the handset.) Toggle the speakerphone on and off using the speakerphone key.

MBU 400 IP Address and System Status

To set some advanced MBU configuration options using an Internet browser, the System Administrator needs the IP address of the phone. You can view the MBU IP address and status information from the 420d handset screen. For setting advanced configuration options, ask your System Administrator or refer to the Aastra MBU

400 Administrator Guide

To view the IP address and status of the MBU, do the following.

Getting Started

1. After pairing the handset to the MBU, press the + volume button on the side of the handset.

Aastra MBU 400 User Guide 21

Getting Started

CLR

The message "Connecting... Please wait" appears on the handset, followed shortly by the MBU status screen.

2. Scroll down to see the IP address and other MBU status information.

System Status

--Network--

MAC Address

IP Address

MAC Address

00-08-7g-98-45-cf

IP address

192.345.43.54 (D) Boot Status

Failed

--Gateway--

Version

Sw: 01:08 Hw: 1

Serial no.

255

Handset ID

0280000002340

--VoIP status--

VoIP register domain

Registration

SIP1:Registered SIP2: Not registered SIP3: Not registered SIP4: Not registered SIP5: Not registered SIP6: Not registered SIP7: Not registered SIP8: Not registered

--EMS status-EMS server

Registration

Failed

--RTP packets-Received

3. Press the red key to exit.

CLR

Note: If the MBU did not download a configuration file or did not receive an IP address using DHCP, a Boot Status of "Failed" appears on the System Status page. If your MBU 400 system is not using configuration files, for example, the Boot Status will be "Failed" under normal operation.

Configuring Your Phone for First-Time Use

This section describes how to configure and set up your MBU 400 phone for first use. If your MBU 400 System has been pre-configured by the Internet Telephony Service Provider you purchased it from, the phone is ready for use once you have plugged in all cables and connected the power. You can customize your phone using the information provided in Customizing Your Phone on page 30.

The MBU 400 phone functions much like an ordinary analog telephone. However, because it is connected to the Internet, you have to configure your phone before it is ready for first use. The initial configuration may have already been done for you by your System Administrator.

22 Aastra MBU 400 User Guide

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