AASTRA BluStar 8000i BAS Administrator Guides

Aastra BluStarTM 8000i Desktop Media Phone

BAS-Mode Administrator Guide

Release 4.0

41-001391-00 Rev 03 – 04.2012

Content

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preface-i

About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preface-i

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preface-i

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preface-i

Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Preface-ii

Safety Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Preface-ii

Obtaining Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Preface-ii

Chapter 1:
System Overview

BluStar System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

System Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

BluStar Application Server Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

BluStar 8000i Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Chapter 2:
BluStar Application Server and Software Installation

Software Installation and Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Operating System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

BluStar Application Server Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Initial System Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Rebuilding a Failed High Availability Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Chapter 3:

System Administration Mechanisms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Console User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Remotely Accessing the Console Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Commonly Used Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Administration Web User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Logging In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Web User Interface Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

ii 41-001391-00 Rev 03 – 04.2012

Content

Form Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Form Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

User Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Chapter 4:

My BluStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

My Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Contact Editor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Contacts Import . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Contacts Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

My Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

My Call Handling Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

PC Software Downloads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

Proxy Registrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

Chapter 5:
Users

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

Viewing, Editing, Adding, and Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Creating a User Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Deleting a User Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Managing Group Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Editing User Group Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

Global Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

Global Contact Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

Global Contacts Access Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

Global Contacts Import. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18

Global Address Book Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19

SIP Authentication Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23

Authentication Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23

Registered Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24

User Call Handling Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26

41-001391-00 Rev 03 – 04.2012 iii

Content

Chapter 6:
BluStar Devices

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

BluStar Device Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

BluStar 8000i Terminal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

BluStar Device Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9

Creating a Device Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

Renaming a Device Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

Deleting a Device Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

Viewing Group Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

Editing Group Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

Changing Member Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

Editing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

BluStar Device Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Telephony Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14

Telephony Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14

Telephony Device Line Allocation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15

User Line Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15

Download Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17

Adding Software to the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18

View Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19

Chapter 7:
Services

Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2

SIP Service Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4

Routing Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5

Presence Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Install Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2

View Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3

User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5

Regular Expression Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-6

Bandwidth Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-9

iv 41-001391-00 Rev 03 – 04.2012

Content

User Session Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12

USL Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12

USL Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13

Off-Server Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17

Clustering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19

Outbound BAS Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19

Inbound BAS Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20

Chapter 8:
Platform

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Color coding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

Navigating Log Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3

Advanced Log Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3

BluStar Log Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4

BluStar Server Main Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4

BluStar Services Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4

System Monitor and High Availability Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

SIP Messages Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5

BluStar Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

General Logfiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Web Server Access Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Web Server Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Cron Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Boot Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6

System Monitor Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7

Monitored Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7

Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-8

Setting Email or SNMP Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12

MIBs Required to Process SNMP Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13

System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14

IP Version 4 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14

IP Version 6 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15

41-001391-00 Rev 03 – 04.2012 v

Content

System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16

Platform Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16

SIP Calls per Second Averages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16

High Availability Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16

Service Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16

Auditing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17

BluStar Audit Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17

BluStar Audit Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18

Platform Audit Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18

Platform Audit Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19

Change Database Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20

Failover Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20

Version Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-21

Network Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-21

Security Banners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-22

Security Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23

Certificate Signing Request. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23

Install Signed Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-24

Certificate Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-24

Chapter 9:
Tools

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

DB Connection Stats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Location Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2

SIP Proxy Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3

Bandwidth Manager Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4

Clearing Stale Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4

Bandwidth Manager Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4

Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4

Presence Agent Stats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4

Clustering Stats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4

vi 41-001391-00 Rev 03 – 04.2012

Chapter 10:

Content

Database

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

Access and Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

Data Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

Manual Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

Periodic Automated Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

Database Daemon (DBD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5

Database Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6

Database In Depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7

Controlling the PostgreSQL Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7

Controlling the DBD Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7

Chapter 11:
Fail-Over

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1

Network Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1

Using a Serial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2

Chapter 12:
Security Management

Root Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1

Database Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-2

Default Administrator Password for All BluStar Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-3

Administration Web Interface Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-4

Password Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-4

SSH Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-5

SSL Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-6

Install Webserver Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-6

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1

41-001391-00 Rev 03 – 04.2012 vii

Content

User Authentication Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-7

Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-7

SMB Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-7

Login Banners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-8

Required Periodic Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-8

SBC Solution Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-9

Chapter 13:
SIP Services

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1

Abstract (from RFC3261): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1

Excerpt from the introduction and overview: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1

SIP Concepts and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2

The SIP Request-Response Transaction Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-4

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1

SIP Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-6

Location Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-7

Call Handling Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-7

Troubleshooting Location Lookup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-7

Service Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-8

Required Periodic Maintenance Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-8

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-8

Appendix A:
Server Subsystems and Protocols

BluStar Application Server 2.0 Port Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

viii 41-001391-00 Rev 03 – 04.2012

Welcome

The Aastra BluStar™ 8000i Desktop Media Phone is designed to enhance the way you communicate and collaborate. Offer­ing true HD video conferencing, the BluStar 8000i uses the latest in video and communications technology to enable a
natural high-quality video experience. With its advanced business collaboration features and applications, the BluStar
8000i is a productivity enhancing desktop media phone that is intelligent, intuitive, and easy to use.

About this Guide

This guide explains how to use your new BluStar 8000i in BluStar Application Server (BAS) mode, and provides informa­tion on the administration functions of the BAS SIP Platform.

Note:

This guide will be updated periodically with new and/or updated information. For details on what features have been
added or updated, please refer to the Aastra BluStar

Audience

This guide is for network administrators, system administrators, developers and partners who need to understand how to
operate and maintain the BluStar 8000i using the BluStar Application Server. It also provides some user-specific informa­tion. This guide contains information that is at a technical level, more suitable for system or network administrators. A
basic knowledge of networking and Session Initiation Protocol (SIP) concepts is assumed.

™

8000i Desktop Media Phone BAS-Mode Release Notes.

Documentation

The BluStar 8000i documentation consists of the following:

• Aastra BluStar

eral features and functions, and an overview of the terminal. The English, French, and Simplified Chinese version is
included in the box with the BluStar 8000i terminal. The quick start guide is also available in other languages and can
be downloaded from http://www.aastra.com/document-library.htm.

• Aastra BluStar

for an end user. The user guide can be downloaded from http://www.aastra.com/document-library.htm.

• Aastra BluStar

options available to configure and deploy the product in SIP Call Server mode.

• Aastra BluStar

to configure and deploy the product in BAS mode.

• Aastra BluStar

issues resolved for the BluStar 8000i in SIP Call Server mode.

• Aastra BluStar

resolved for the BluStar 8000i in BAS mode.

™

8000i Desktop Media Phone Quick Start Guide - Contains installation and set-up instructions, gen-

™

8000i Desktop Media Phone User Guide - Describes the most commonly used features and functions

™

8000i Desktop Media Phone SIP Call Server Administrator Guide - Provides all of the configuration

™

8000i Desktop Media Phone BAS-Mode Administrator Guide - Provides all of the information on how

™

8000i Desktop Media Phone SIP Call Server Release Notes - Provides new features and documents

™

8000i Desktop Media Phone BAS-Mode Release Notes - Provides new features and documents issues

41-001391-00 Rev 03 – 04.2012 Preface-i

Welcome

Typographical Conventions

• Commands or text that should be entered verbatim are shown in a monospace font, for example:

netstat -rn

• Parts of commands or entered values that should be replaced with varying details are shown in italics, for example:

less filename

• Icons or links that should be “clicked on”, are shown as underlined text, for example Home.

• The phrase “go to Tools / Options” suggests clicking first on the icon or link labelled “Tools”, then clicking on the icon

or link labelled “Options”.

• Buttons to click on or otherwise select, or keys to press, are shown between square brackets, for example “click on

Cancel” or “press Esc”.

Safety Summary

Please read the following safety -information before attempting to install or use the BluStar 8000i .

Alert!

For use with included AC/DC adaptor model no. 3A-603DB12 / Pour utiliser avec modéle 3A-603DB12.

Alert!

This product is designed for indoor use only and for ambient temperatures at or below 40° C (104° F).

Warnin g!

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equip­ment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.

If requested, this number must be provided to the telephone company.

Warnin g!

Hazardous voltage enclosed. Voltage or current hazard sufficient to cause shock. Disconnect power before servicing.

Danger!

There are no operator serviceable parts inside the chassis. Attempting to tamper with the parts inside the chassis may result in
serious injury to the user or damage to the equipment.

Danger!

This product is designed to work with a single-phase power system having a grounded neutral conductor. To reduce risk of elec­trical shock, do not plug into any other type of power system.

Danger!

The power cord for the terminal functions as the power disconnect device. Ensure that the power cord is readily accessible in case
of emergency and for servicing. Disconnect power before servicing.

Danger!

Use only the power cord provided. The terminal must use the grounded three-conductor power cord. Do not use two-conductor
extension cords.

Obtaining Assistance

If you have read this administrator guide and still have problems, please contact Aastra Telecom Support via one of these
methods:

North America

• Toll Free 1-800-574-1611

• Direct [phone]

• Online at http://www.aastratelecom.com/support, click on Contact Technical Support

Outside North America

Please contact your regional Aastra Technical Support.

Preface-ii 41-001391-00 Rev 03 – 04.2012

Chapter 1 System Overview

This guide is aimed at the administrator of a BluStar system and BluStar Application Server (BAS). This guide covers the
usage and administration of the BluStar 8000i in BAS mode that includes the servers, services, and systems supporting
these terminals, and that enable the terminals to communicate with each other.

BluStar System Components

The following image illustrates the typical interconnection options for the systems discussed in this document.

BluStar

BluStar

BluStar

Network

SIP Phone

BluStar Application Server

(Failover Pair)

SIP Registrar/Location Service

SIP Presence Service

SIP Proxy Service

(In/Out)

Directory & Settings

DB/Service

End User

Web UI

Fail Over Call Log

Admin CLI &

Admin Web UI

41-001391-00 Rev 03 – 04.2012 1-1

BluStar System Components

The remainder of this document focuses on the management of the following components:

BluStar Components

Note:

Please refer to the documentation included with each of the devices listed below for additional information regarding
their installation, configuration, and/or use.

• BluStar Application Server (BAS) and BluStar Application Server software (SIP Services, Web User Interface, and Data-

base).

• BluStar 8000i Terminal

Other Components

• SIP Phone(s)

Note:

Please refer to the documentation included with each of the devices listed above for information regarding their instal­lation, configuration, and/or use.

1-2 41-001391-00 Rev 03 – 04.2012

System Applications

System Applications

The BluStar system provides BluStar 8000i terminal users with the ability to:

• Make video and audio calls to another BluStar 8000i terminal or user, or receive calls from them, within the same local

network or intranet.

• Make video and audio calls to a BluStar 8000i terminal or user located in other domains (e.g. other organizations, or

independently administered branches of the same organization), or receive calls from them.

• Make intra-domain or inter-domain audio-only (voice-only) calls to non-BluStar 8000i SIP phones, or receive calls from

them.

BluStar Application Server Functions

The BluStar Application Server and its associated BluStar Application Server software host Session Initiation Protocol Serv­ices (SIP Services) as well as an SQL Database for storage of configuration settings, user accounts, and each user’s contacts
(address book). The BluStar Application Server is managed (administered) using a web interface as well as a console inter­face.

SIP Services provide signalling functions that facilitate creating and terminating calls between different terminals. They
provide mechanisms and communication channels that enable locating users, negotiating audio and video properties,
and setting up data streams to carry audio and video content. These mechanisms are used within one domain or between
servers in different domains..

BluStar 8000i Functions

The BluStar 8000i terminals have the ability to replace a conventional telephone by combining the features of a modern
telephone terminal with real-time, face-to-face video displayed on a high-resolution, flat-panel color touch screen.

41-001391-00 Rev 03 – 04.2012 1-3

Chapter 2 BluStar Application Server and Software Installation

The BluStar Application Server (BAS) is usually configured as a fail-over pair. The servers can be mounted in a 19 inch
rack. The platform hardware is 1U high. Please refer to the documentation supplied with your unit for detailed informa­tion on specific hardware features; and for the following instructions:

• Unpacking and physical installation.

• Planning the installation, e.g., ventilation, power, network.

Software Installation and Network Configuration

The BluStar Application Server is normally supplied with a pre-installed operating system, ready for initial configuration
and installation of the BluStar Application Server software.

An installation CD allows installing and re-installing the operating system. This may be required when an operating sys­tem has not been pre-installed, to revert to a specific version of the BluStar Application software, and in some cases
when upgrading BluStar Application Server software.

Operating System Installation

Notes:

• The procedure documented in this section need only be followed if the BluStar Application Server operating system

was not pre-installed. If the operating system was pre-installed, proceed with the instructions in BluStar Application

Server Configuration on page 2-2. Contact your support representative to ascertain whether your operating system

was pre-installed.

• Before proceeding, any data located on the BluStar Application Server that needs to be retained, whether in the
server database or in disk files, should be backed up and transferred to a different server.

Refer to Manual Backup and Restore on page 10-2, to perform a database backup.

Note:

The following procedure erases all data on the server hard disk(s). The install command formats the hard disk drive
disk(s) without any further prompting.

To install the Operating System:

Use the following procedure, or follow updated instructions (e.g., Release Notes) that accompany the installation CD.

Note:

If the hardware platform type is incorrect, the Application Server software will not install.

1. Ensure that a PS/2 keyboard and a VGA monitor have been connected to the server.

2. The server will have been pre-configured to boot from the CD drive. If you have adjusted this parameter in the server

BIOS, re-enable booting from CD.

2-1 41-001391-00 Rev 03 – 04.2012

Software Installation and Network Configuration

3. Insert the installation CD and reboot the server by switching the server power off, waiting five seconds, and switching

the server power on again.

4. At the boot: prompt, enter:

install

5. During the installation process, the disk is formatted and partitioned, and the Linux operating systems and packages

are installed.

Note:

Installing additional software on the server may pose security risks. It is recommended that no additional software pack­ages be installed for security reasons.

6. At the conclusion of the installation process, an empty screen with a blue background may appear for a few minutes.

This is normal operation– please be patient.

7. The CD drive opens and the installation software next prompts the user to remove the installation CD from the drive.

Pressing Enter at the “- Complete -” … “Press Enter to reboot” dialog will close the CD drive and reboot the server.

Note:

Ensure that the installation CD has been removed from the drive before the server reboots in order to avoid repeating
the installation process.

8. When the server boots, the OS Loader software prompts the user to choose a Linux Kernel version to boot from. There

should be more than one choice here. The default selected option should be “BluStar Application Server”. Choose this
option for all normal use. Alternative options may include older versions of the “BluStar Application Server” kernel and
lastly “Disaster Recovery Linux” which may be used in emergency cases possible to recover data and/or use unsuppor ted
hardware.

9. Once the boot process has completed, the user is prompted to login. Log in as the user ‘root’ using the default password

‘blustar’.

BluStar Application Server Configuration

To configure the BluStar Application Server:

Use the following procedure, or follow the updated instructions (e.g., Release Notes) that accompany the installation CD.

Note:

The BluStar Application Server configuration procedure should be completed in the order given in the following pro­cedure. Do not skip steps!

41-001391-00 Rev 03 – 04.2012 2-2

Software Installation and Network Configuration

To run the BluStar Application Server Configuration tool:

1. Enter the following command at a command prompt:

./vconfig

2. A welcoming screen displays giving brief instructions for using the configuration tool. After reading the instructions,

press Enter to begin. The BluStar Application Server Configuration screen displays as shown:

The following operations may be initiated from this screen:

Network Configuration

Allows you to specify the network parameters for the network interfaces.

Network Connectivity Test

Tests for connectivity to the devices specified during Network Configuration.

Time Server

Allows you to set the BluStar

SSL Certificate Generation

Generates SSL certificates.

Software Installation

Installs the BluStar

Current Software

Allows you to view a list of currently installed software packages.

Upgrade Software

Allows you to upgrade the software from a CD. This option displays only after initial installation of the software.

SSH Key Distribution

Exchanges SSH keys between the BluStar

Reboot

Allows you to reboot the BluStar

Exit

Exits the BluStar Application Server Configuration program and returns you to a command prompt.

3. Continue with Network Configuration on page 2-3.

™

8000i Desktop Media Phone software.

™

8000i Desktop Media Phone’s timezone, time, and date parameters.

™

8000i Desktop Media Phones in a High Availability pair.

™

8000i Desktop Media Phone.

Network Configuration

Definition of basic networking parameters, e.g., IP address, hostname, DNS server(s), default gateway, and domain
names, is required before proceeding with any other server configuration operations.

2-3 41-001391-00 Rev 03 – 04.2012

Software Installation and Network Configuration

Notes:

• Network Configuration must be completed before attempting to perform any other operation listed on the Server

Configuration menu.

• Do not attempt to configure the networking parameters by directly editing any system files. You must use the Net­work Configuration operation provided via the menu to configure the networking parameters for this platform.

• After configuring the BluStar Application Server Software, do not alter the BAS IP address or hostname using./vcon­fig. These settings should be changed using the BluStar Application Server Web UI. Please refer to System Settings on

page 8-14 for details.

On the BluStar Application Server Configuration menu, use the up and down arrow keys as necessary to select Network
Configuration, then press Enter. The Select Configuration Option menu displays.

Three different types of network configuration are supported by the BluStar 8000i :

• Single Node (Standalone)

Choose this option if you want to configure the BluStar 8000i as a stand-alone Application Server. Proceed to the Sin-

gle Node (Standalone) configuration procedure on page 2-5.

• Master Node (High-Availability)

Choose this option if you wish to configure the BluStar 8000i as the Master Node for a High-Availability pair. Continue
with the Master Node (High Availability) configuration procedure on page 2-6.

• Slave Node (High Availability)

Choose this option if you wish to configure the BluStar 8000i as the Slave Node of a High-Availability pair. Continue
with the Slave Node (High Availability) configuration procedure on page 2-7.

Note:

A Master Node must already have been configured prior to choosing the Slave Node option.

41-001391-00 Rev 03 – 04.2012 2-4

Software Installation and Network Configuration

Single Node (Standalone)

1. Select Single Node (Standalone) and press Enter to continue.

The BluStar Application Server Network Configuration menu displays:

2. Using the up and down arrow keys to select items on the menu, and the Enter key to edit the desired setting, enter

the following information:

Primary Interface Type

Specify the interface type. E100 is only option available.

Primary IP Address

Enter the server primary IP address.

Primary Netmask

Enter the server primary netmask.

Secondary Interface Type

Enter the server secondary interface type (if applicable).

Secondary IP Address

Enter the server secondary IP address (if applicable).

Secondary Netmask

Enter the server secondary netmask (if applicable).

Hostname

Enter a name for the server in fully qualified form (e.g., servername.mycompany.com) (Leave blank or None if not
applicable).

Primary Name Server

Enter the IP address of the Primary Name Server (if applicable).

Secondary Name Server

Enter the IP address of the Secondary Name Server (if applicable).

Default Gateway

Enter the IP Address of the default gateway (if applicable).

Time Server

The server contains a built-in NTP server. BluStar 8000i terminals synchronize time with the server. This option allows
you to configure the server to synchronize its time with an external time server by specifying either the IP Address
or fully qualified hostname of an external network time server.

3. When finished entering your server’s network configuration information, select Apply Configuration and press Enter

to restart the network services and enable the network device. When the BluStar Application Server V (ver) network
configuration successful! message displays, press Enter to return to the BluStar Application Server Configuration
menu.

Note:

After applying the configuration, do not change the network configuration by directly editing configuration files.

4. Continue with Network Configuration on page 2-3

.

2-5 41-001391-00 Rev 03 – 04.2012

Software Installation and Network Configuration

Master Node (High Availability)

Note:

If you choose this option, you must subsequently configure a second BluStar 8000i as the Slave Node for this Master
Node.

If you wish to configure the BluStar 8000i as the Master Node for a High-Availability configuration, the settings are speci­fied on a menu similar to the one used for Single Node network configuration.

1. Select Master Node (High Availability) and press Enter to continue.

The first ten menu items are identical to those found on the Single Node configuration menu - and are configured in
the same way. Also, there are several additional settings that are required. These are the items beginning with “HA” as
shown in the following screen:

2. Using the up and down arrow keys to select items on the menu, and the Enter key to edit the following settings:

Primary Interface Type

Specify the interface type. E100 is only option available.

Primary IP Address

Enter the server primary IP address.

Primary Netmask

Enter the server primary netmask.

Secondary Interface Type

Enter the server secondary interface type (if applicable).

Secondary IP Address

Enter the server secondary IP address (if applicable).

Secondary Netmask

Enter the server secondary netmask (if applicable).

Hostname

Enter a name for the server in fully qualified form (e.g., servername.mycompany.com) (Leave blank or None if not
applicable).

Primary Name Server

Enter the IP address of the Primary Name Server (if applicable).

Secondary Name Server

Enter the IP address of the Secondary Name Server (if applicable).

Default Gateway

Enter the IP Address of the default gateway.

Notes:

• A default gateway address must always be provided. It is required to enable SIP services to synchronize their state via
multicast.

• When the server is placed on an isolated subnet, an unused IP address should be selected to act as a “dummy” gate­way.

41-001391-00 Rev 03 – 04.2012 2-6

Software Installation and Network Configuration

HA Shared IP

Enter the shared IP address for the HA server.

HA Shared Hostname

Enter a shared hostname in fully qualified form (e.g., servername.mycompany.com) (Leave blank or None if not
applicable).

HA Multicast Group IP

Enter the HA Multicast Group IP address. This address should be unique for the HA pair on this subnet.

3. When finished entering your server’s network configuration information, select Apply Configuration and press Enter

to restart the network services and enable the network device. When the BluStar Application Server V(ver) network
configuration successful! message displays, press Enter to return to the BluStar Application Server Configuration menu.

Note:

After applying the configuration, do not change the network configuration by directly editing configuration files.

4. Continue with Network Connectivity Test on page 2-8.

Slave Node (High Availability)

Note:

Slave Node configuration should be done only after configuring the Master Node of the HA pair. Slave Node configu­ration will fail if attempted before its Master Node has been configured.

When setting up the slave server for the first time, several questions are asked about the slave server and corresponding
master server’s configuration. The information entered enables the slave and master servers to communicate and
exchange configuration information.

To begin setup of the slave server

1. On the Select Configuration Options menu, select Slave Node (High Availability) and press Enter to continue.

The Slave Server quick setup screen displays, reminding you that the Master Node configuration must be completed
before proceeding.

2. Press Enter to continue. The following screen displays:

:

2-7 41-001391-00 Rev 03 – 04.2012

Software Installation and Network Configuration

3. Using the up and down arrow keys to select items on the menu, and the Enter key to edit the following settings:

Local Primary Interface Type

Specify the interface type. E100 is only option available.

Local Primary IP Address

Enter the slave server primary IP address.

Local Primary Netmask

Enter the slave server primary netmask.

Local Hostname

Enter a name for the slave server in fully qualified form (e.g., servername.mycompany.com) (Leave blank or None
if not applicable).

Remote Primary IP Address

Enter the IP address of the Master Server.

4. When finished entering the information, select Continue from the menu and press Enter.

5. A dialog box displays asking you if you wish to continue with the values entered. Select Yes and press Enter.

6. On the resulting screen, enter the Slave server’s root password and press Enter.

7. On the resulting screen, enter the Master server’s root password and press Enter.

8. A series of messages appears indicating progress as the slave server is synchronized with the master server. Once the

configurations are synchronized, a configuration menu similar to the Master Node configuration menu displays. The
settings shown should be the same as those configured on the master server. No additional changes should be neces­sary.

Note:

After applying the configuration, do not change the network configuration by directly editing configuration files.

9. Continue with Network Connectivity Test on page 2-8.

Network Connectivity Test

The administrator should test the connectivity of the network as set up in the network configuration. The test performs a
“ping” to the default gateway and primary and secondary name servers (if configured). Review the output results for any
problems.

1. To test network connectivity, select the Network Connectivity Test, and press Enter.

This test pings the Default Gateway, the Primary Nameserver, and the Secondary Nameserver.

2. After the test has completed, press Enter when prompted to return to the BluStar Application Server Configuration

menu.

3. Continue with Time Setup on page 2-9.

41-001391-00 Rev 03 – 04.2012 2-8

Software Installation and Network Configuration

Time Setup

1. On the BluStar Application Server Configuration menu, use the up and down arrow keys to select Time Setup, then

press Enter. The following screen displays:

2. Press the spacebar to toggle the hardware clock setting.
Note:

Setting the hardware clock to GMT is recommended.

3. Press the Tab key to move to the list of time zones; then use the up and down arrow keys to select the desired time zone.

4. Press the Tab key to move to the Ok button; and press Enter or the spacebar to accept the time zone settings.

The following screen displays:

2-9 41-001391-00 Rev 03 – 04.2012

Software Installation and Network Configuration

5. Read the information on this screen, then press Enter to continue. The following screen appears:

6. Use the Tab key to move the cursor to the field that you wish to change; then use the h, j, k, and l keys to change values.

When finished, tab to OK, then press Enter. The following screen displays:

7. Use the Tab key to move the cursor to the field that you wish to change; then use the up and down arrow keys to change

values. When finished, tab to OK, then press Enter. The display indicates that the date has been set. Press Enter to
return to the main configuration menu.

8. Continue with SSL Certificate Generation on page 2-11.
Note:

The Date and Time configuration is only applied to the server where the operation is performed. It must be repeated
on the High Availability peer in a fail-over configuration.

41-001391-00 Rev 03 – 04.2012 2-10

Software Installation and Network Configuration

SSL Certificate Generation

Apache and BluStar Manager set up their own self signed certificates by default. BluStar 8000i terminals, however,
require Certification Authority signed certificates. These can be generated as follows.

To generate SSL certificates for your installation, do the following:

1. On the BluStar Application Server Configuration menu, use the up and down arrow keys to select SSL Certificate Gen-

eration, then press Enter. The following screen displays:

2. Select and edit the certificate values as appropriate for your site.
Note:

For the Common Name field, the Application Server IP address (for a single-node configuration), or the shared IP
address (for an HA pair) will have automatically been entered based on the IP address supplied when configuring the
networking parameters. This field can not be edited.

3. When finished editing certificate values, select Generate Certificates, and press Enter. The script generates the certifi-

cate. This may take several seconds. When finished, the following is displayed:

2-11 41-001391-00 Rev 03 – 04.2012

Software Installation and Network Configuration

4. Press Enter to continue. The following screen displays indicating that the Apache and Database Daemon have been

restarted:

5. Press Enter to return to the BluStar Application Server Configuration menu.

Note:

If you abort the SSL certificate setup before creating new certificates, the screen below displays. In this case, the pre­viously installed certificates (if any), or the default certificates provided with the system’s web server software will be
used for SSL.

6. Continue with Installing the BluStar Application Server Software on page 2-13.

41-001391-00 Rev 03 – 04.2012 2-12

Software Installation and Network Configuration

Installing the BluStar Application Server Software

Once initial configuration is completed (refer to Initial System Configuration on page 2-16), the Application Server is
ready for installation of the BluStar Application Server software.

1. On the BluStar Application Server Configuration menu, use the up and down arrow keys to select S oftware Installation,

then press Enter.

2. You are asked to confirm that you want to continue with the software installation. Select Ye s , then press Enter to

continue.

3. The End-User Software License text displays similar to the following:

4. Please read the text, using the spacebar, arrow keys, etc., as needed to view the information. When finished, press Enter.

2-13 41-001391-00 Rev 03 – 04.2012

Software Installation and Network Configuration

5. A dialog box displays asking you if you accept the terms and conditions of the license agreement. Type yes and press

Enter if you agree. (If you answer no, the installation process aborts).

6. The Third Party Software Copyright and Licensing Information screen displays similar to the following:

Please read the text, using the spacebar, arrow keys, etc., as needed to view the information. When finished, press Enter.
The following screen displays:

7. Enter a new root password and press Enter. A second screen displays asking you to re-enter the new password. Do so,

then press Enter.

41-001391-00 Rev 03 – 04.2012 2-14

Software Installation and Network Configuration

8. The screen displays output indicating progress of the software installation. Near the end of the process which may take

several minutes, the system prompts you as follows:

BluStar Application Server software installation Complete!
This server must be REBOOTED to start functioning. Do you want to reboot now? ([y]/n)?

9. Press Enter to accept the default y response, and reboot the server.

Note:

Contact the Technical Assistance Center (TAC) if you need assistance, e.g., if errors are encountered.

10. Proceed to System Monitor Settings on page 2-15.

Notes:

• After installing the BluStar Application Server Software, do not alter the Application Server IP address or hostname
using ./vconfig. These settings should be changed using the BluStar Application Server Web UI.

• Please refer to Fai l-O ver on page 11-1

Installed software

This option can be used to determine the version number of the installed software. A list of the installed rpm’s is also
given.

Upgrade from CD

This option for upgrading of the server software only becomes available after initial installation of the software.

The release notes that accompany each software release describe the procedure to be used to upgrade to that release.

for more details on fail-over installations.

Note:

Upgrading software may in some cases destroy some configuration data. Contact the Technical Assistance Center
before attempting to upgrade a system that may contain critical configuration data such as user contacts or other con­figuration information.

Reboot

The server should be rebooted after completion of the single node or high availability installation process. If this was not
done previously, the administrator has the option to reboot the server now. If [n] is chosen, the server will have to be
rebooted later.

System Monitor Settings

Use the following procedure to enable monitoring of various BluStar Application Server system services; and to enable
email notification with disk space monitoring.

1. Using a web browser, go to http://server_ip_address and log in to the BluStar Application Server Web UI.

(The default root user password for the web-platform-admin role is blustar.)

2. Visit the Platform :: System Monitor Settings page, and click the Edit button.

3. On the resulting screen, shown in the image below, it is recommended that users enable Monitor Services for all

services; and that they Enable Notifications via email and also enable Disk Space Alerts. You must supply the SMTP
server hostname or IP address, and at least one email address to which the notifications will be sent. The recommended
disk space monitor setting is to send an alert when the devices become 70% full. You may also specify the number of
log lines to be included in the email. You may also set a threshold value for the CPU temperature that triggers a warning
email if the value is exceeded.

4. Click the Save button to save the settings.

5. Logout of the BluStar Application Server Web UI.
Note:

Disabling Monitored Services will cause the server to become unavailable. Service monitoring and disk space alerting
should only be disabled in exceptional circumstances, i.e., if there are specific reasons preventing their implementa­tion.

2-15 41-001391-00 Rev 03 – 04.2012

Software Installation and Network Configuration

Most system management tasks can be performed remotely, i.e., across the network, using a web browser. Administration

Web User Interface on page 3-3, describes how to use the web user interface, referred to as the Web UI in this guide.

Initial System Configuration

When all the required software has been installed on the BluStar Application Server, the initial configuration of the system
needs to be specified. The exact procedure will differ according to the network and system topology selected for each spe­cific site.

41-001391-00 Rev 03 – 04.2012 2-16

Software Installation and Network Configuration

Rebuilding a Failed High Availability Server

If either the master or slave server fails, rebuilding the server may be necessary. This process synchronizes the failed
server with the properly functioning one. The two scenarios are outlined below.

Note:

A PS/2 keyboard and VGA monitor (both user-supplied) must be connected to the server to complete either of the fol­lowing procedures. For details on these connections, refer to the ViPr

Master server fails and slave server takes over

To get the master server back online:

1. Insert the Application Server CD into the disk drive of the failed master server.

2. Switch the master server off.

3. Disconnect the master server from the network.

4. Switch the master server on, and confirm that it is booting from the CD. If it is not, make sure that the Application Server

CD is properly inserted.

5. At the command prompt, type install.
Note:

All data will be erased from the master server, and restored when synchronized with the slave server.

6. Wait for installation to complete and reboot the server.

™

Application Server Quickstart Guide.

7. Reconnect the server to the same network that the slave is on.
Note:

The server will now be running and connected to the network, but SIP Software must be installed.

8. At the login prompt, login as root with password blustar.

9. To begin software installation, type ./vconfig.

10. Select Rebuild Server (High-Availability) from the Network Configuration menu.

11. Select Master Server and continue the installation.
Note:

The master server’s password should still be blustar.

12. The certificates are now synchronized. At the prompt, press enter.

Replicating files will be displayed above the prompt.

13. A network configuration dialog will appear on the screen. Scroll down and select Apply Configuration.

14. The ser ver software now installs. After pressing Enter at the prompt, the database will be resynchronized with the slaves.
Note:

The database synchronization may take some time. A progress bar will give an indication on the screen.

15. Select Ye s at the prompt to reboot.

16. Once the reboot completes, login to the server and verify that the master server is active in one of the following ways:
a) Enter vipr_ha_is_active at a command prompt. This command returns yes if the master server is the active device.

b) Using a web browser, visit the Platform :: System Status page via the server Web UI.

2-17 41-001391-00 Rev 03 – 04.2012