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BluStar 8000i
User Guide
113 pgs16.17 Mb0
Table of contents
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AASTRA BluStar 8000i User Guide

Aastra BluStarTM 8000i Desktop Media Phone
User Guide
Release 4.0.2
41-001389-00 Rev 02 – 04.2012

Software License Agreement

Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or dis­seminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved.
Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential dam­ages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages.
ii 41-001389-00 Rev 02 – 04.2012

Content

Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Upgrading BluStar 8000i Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Installation and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
BluStar 8000i Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Screen & LCD Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Phone Features & Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Line/Call Appearance Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Keypad Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Plugging In and Starting the BluStar 8000i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Login Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Logging Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Touch Screen Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Call Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Lock Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Telephone Feature Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Do Not Disturb (DND) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
41-001389-00 Rev 02 – 04.2012 iii
Content
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Audio/Video Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
App & Telephone Connection Management Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Application Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
screenShare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Stocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Weather. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Using Handsfree Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Using a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Receiving Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Handling Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
During Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Switching Screens In a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
To Swap Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Transferring a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Diverting Calls from Your BluStar 8000i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Consultation Hold Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Saved Conference Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Ending a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Conference Call Options & Screen Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Moderated Conference Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
iv 41-001389-00 Rev 02 – 04.2012
Content
Administering Your BluStar 8000i’s Settings
via the BAS Web UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Login to the Web UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Call Handling Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
My Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Care and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Contacting Aastra Telecom Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Warranty-1
Exclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1
Warranty Repair Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1
After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1
Limited Warranty (Australia Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Warranty-2
Repair Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2
Exclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2
Warranty Repair Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-3
After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-3
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1
41-001389-00 Rev 02 – 04.2012 v

Welcome

The Aastra BluStar™ 8000i Desktop Media Phone is designed to enhance the way you communicate and collaborate. Offering true HD video conferencing, the BluStar 8000i uses the latest in video and communication technology to ena­ble a natural high-quality video experience. With its advanced business collaboration features and applications, the BluStar 8000i is a productivity enhancing desktop media phone that is intelligent, intuitive, and easy to use.

About this Guide

This guide explains how to use your new BluStar 8000i. The BluStar 8000i can be configured in either SIP Call Server mode or BluStar Application Server (BAS) mode. Not all features listed in this user guide are available by default or avail­able in SIP Call Server mode. This user guide will state if a feature is not available in SIP Call Server mode.
Your system administrator has the ability to customize some features on the terminal. Contact your system administrator to find out which features and services are available on your terminal.
Note:
This guide will be updated periodically with new and/or updated information. For details on what features have been added or updated, please refer to the Aastra BluStar

Documentation

The BluStar 8000i documentation consists of the following:
• Aastra BluStar
eral features and functions, and an overview of the terminal. The English, French, and Simplified Chinese version is included in the box with the BluStar 8000i terminal. The quick start guide is also available in other languages and can be downloaded from http://www.aastra.com/document-library.htm.
• Aastra BluStar
tions for an end user. The user guide can be downloaded from http://www.aastra.com/document-library.htm.
• Aastra BluStar
options available to configure and deploy the product in SIP Call Server mode.
• Aastra BluStar
how to configure and deploy the product in BAS mode.
• Aastra BluStar
issues resolved for the BluStar 8000i in SIP Call Server mode.
• Aastra BluStar
issues resolved for the BluStar 8000i in BAS mode.
™
8000i Desktop Media Phone Quick Start Guide - Contains installation and set-up instructions, gen-
™
8000i Desktop Media Phone User Guide - Describes the most commonly used features and func-
™
8000i Desktop Media Phone SIP Call Server Administrator Guide - Provides all of the configuration
™
8000i Desktop Media Phone BAS-Mode Administrator Guide - Provides all of the information on
™
8000i Desktop Media Phone SIP Call Server Release Notes - Provides new features and documents
™
8000i Desktop Media Phone BAS-Mode Release Notes - Provides new features and documents
™
8000i Desktop Media Phone Release Notes.

Upgrading BluStar 8000i Software

• Procedures for upgrading the BluStar 8000i software are provided in the release notes.
• Please contact your system administrator for assistance.
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Welcome

BluStar 8000i Features and Specifications

HD Video

• Full motion, 13 inch touch screen with full 1280x720p video image resolution
• Built-in 720p HD camera – Captures wide angle images with its 70 degree field of view
– Privacy shutter (closing the shutter disables the camera video)
• Robust multi-way video conference call support. Each participant can independently view their choice of live video
from up to 11 other participants (BAS mode only)
• Does NOT require the use of a multipoint control unit (MCU)
• Low delay (<100 ms) H.264 video encoding (VMC products only)
• Self view
• Mirror image with lighting options
• Screen saver function

Audio

• Handsfree
• Four integrated microphones
• Microphone and video mute indication
• Full-duplex audio
• Stereo Acoustic Echo Cancellation
• Automatic Gain Control
• Stereo output with volume control and integrated speakers
• Integrated hearing-aid compatible handset
• Wideband audio G.722 kHz codec support

Standard Telephone Features

• On-screen touch dial pad and keyboard
• Call hold
• Conference calling
• Call transfer
• Speed dial (from favorites menu)
• Redial/call history
• Call forwarding
• Do not disturb

Hot Desking

• Biometric fingerprint reader efficiently identifies users and makes hot desking from any BluStar 8000i device an effort-
less task
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Welcome

User-based Calling

• Login with your Windows/Kerberos user ID and password
• Phone “personality” moves with login – Login to a BluStar 8000i at a remote site and your personalization appears
– Contacts, speed dials, ring preferences, etc., move with you – Calls to you come to the BluStar 8000i you are logged in to – Automatic “find me/follow me”

Presence Services

• Know before you place the call if the called party is likely to answer
• Full state tracking (available, busy, do not disturb, out)
• End-users can define routing rules for incoming calls based on their presence setting and/or contact category
• Calls can be forwarded to voice-mail, other BluStar 8000i users, mobile phones, or other telephones

Contact Database

• Full name, organization, address
• Multiple phone numbers (SIP URLs and numeric)
• One-touch dialing to any contact
• Presence information shown on all subscribed contacts
• Ability to organize contacts by folder
• Search and sort-by features
• Ability to search corporate directories via Lightweight Directory Access Protocol (LDAP)

Call History Features

• Incoming, outgoing, missed, and frequently dialed calls
• The system automatically saves the 20 most recent calls in each category
• One-touch redial of any entry
• Caller ID display
• Function to save as a contact in your database

Language Support

• The BluStar 8000i user interface (UI) is available in several different languages.
Note:
Please contact your system administrator if you want to change the language on your BluStar 8000i.
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Safety Summary

Please read the following safety information before attempting to install or use the BluStar 8000i.
Alert!
For use with included AC/DC adaptor model no. 3A-603DB12 / Pour utiliser avec modéle 3A-603DB12.
Alert!
This product is designed for indoor use only and for ambient temperatures at or below 40° C (104° F).
Warning!
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equip­ment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
Warning!
This product meets the applicable Industry Canada technical specifications.
Warning!
Hazardous voltage enclosed. Voltage or current hazard sufficient to cause shock. Disconnect power before servicing.
Danger!
There are no operator serviceable parts inside the chassis. Attempting to tamper with the parts inside the chassis may result in serious injury to the user or damage to the equipment.
Danger!
This product is designed to work with a single-phase power system having a grounded neutral conductor. To reduce risk of elec­trical shock, do not plug into any other type of power system.
Welcome
Danger!
The power cord for the terminal functions as the power disconnect device. Ensure that the power cord is readily accessible in case of emergency and for servicing. Disconnect power before servicing.
Danger!
Use only the power cord provided. The terminal must use the grounded three-conductor power cord. Do not use two-conductor extension cords.
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Installation and Setup

Installation and Setup

The following procedure provides instructions for setting up the BluStar 8000i terminal, and for connecting it to your net­work.
1. Carefully remove the BluStar 8000i components from their shipping container and place them on a clean, flat, dry
surface (typically a desktop).
2. Connect one end of the handset cable to the RJ-11 connector on the end of the handset, and the other end to the RJ-
11 connector on the underside of the terminal.
Note:
You can tuck the cord into the indent at the side of the terminal.
3. Connect the Ethernet cable (provided with the BluStar) into the network LAN port marked with . Contact your
network system administrator for help with this connection.
4. Plug the other end of the Ethernet cable directly into the jack on the wall.
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Installation and Setup
5. Connect the BluStar 8000i power cord plug to the power input connector on the rear of the terminal.
Alert!
For use with included AC/DC adaptor model no. 3A-603DB12 / Pour utiliser avec modéle 3A-603DB12.
6. Connect the BluStar 8000i’s power cord plug to a suitable power source. The BluStar 8000i will light up indicating that
it is on.
7. Attach the cable cover to the back of the terminal.
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BluStar 8000i Hardware Features
+/- 30º
+/- 10º
Message Waiting Indicator
Video Mute Indicator
Privacy Shutter
Camera
Microphone
Audio Mute
Indicator
Microphone
LCD Screen

BluStar 8000i Hardware Features

The following two images describe all of the hardware features of the BluStar 8000i:

Screen & LCD Camera

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Phone Features & Keys

 
BluStar 8000i Hardware Features
Handset
Speaker
Goodbye Key
Redial Key
Audio Mute Key
Volume Key
Keypad
Home Key
Hot Key
Fingerprint Reader
Line/Call Appearance Key
Headset Key
Handsfree Key
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BluStar 8000i Hardware Features

Key Descriptions

The following table identifies the phone keys on the BluStar 8000i key panel that you can use for handling calls. Users can select different options by either pressing the phone keys or by pressing the buttons on the screen. For example, users can increase or decrease the volume level by pressing the volume control key OR by pressing the volume button in the audio/video controls menu on the screen (see Audio/Video Controls on page 41).
Key Key Description
Goodbye Key - Ends an active call or conference. The Goodbye key also exits an open list, such as the options list.
For more information about the Goodbye Key, see “Ending Calls” on page 69.
Redial Key - Redials previously dialed numbers. Click on the arrow to access the last 10 dialed numbers.
For more information, see “To Make a Call Using Redial:”on page 64.
Audio Mute Key - M utes the microphone so that other parties cannot hear you. When your BluStar 8000i‘s on mute, the Audio Mute Indicator turns red, the LCD beside the audio mute key turns red, and the mute button on the screen is outlined in red.
For more information, see “To Mute Your BluStar 8000i:”on page 64.
Note:
If you want to mute the other party, see “To Mute a Caller:”on page 64.
Home Key - Opens the home screen.
For more information, see “Home Screen” on page 17.
Hot Key - Opens or closes the application (app) menu.
For more information, see “App lic ati on M enu”on page 45.
Fingerprint Reader - Users can swipe their finger over the fingerprint reader to login to the BluStar 8000i terminal.
For more information, see “Fingerprint”on page 51.
Line/Call Appearance Keys - Connects you to a line or call. The BluStar 8000i supports 2 line call appearance keys.
For more information, see “Line/Call Appearance Keys”on page 10.
Headset Key - Activates handsfree for making and receiving calls using the headset.
For more information about the Headset Key, see “Using a Headset”on page 65.
Handsfree Key- Activates handsfree for making and receiving calls without lifting the handset.
For more information about the Headset Key, see “Using Handsfree Speakerphone”on page 65.
Volume Control Key - Allows you to adjust the ringer volume on your BluStar 8000i. You can decrease the volume by pressing on the the ring volume button in the audio video controls menu on the screen.
(-) sign and increasing it by pressing the (+) sign. Users can also change the volume by pressing
To change the volume of incoming calls, button clicks etc., users can go to the sounds screen in the tools men (see
“Sounds”on page 47.)
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BluStar 8000i Hardware Features
Key Key Description
Keypad Keys - Contains digits 0 -9, a “*” key, and a “#” key.
For more information about the Volume Keys, see “Keypad Keys” on page 11.

Line/Call Appearance Keys

The BluStar 8000i has 2 line/call appearance keys (L1 and L2), each with a corresponding status LED. These line/call appearance keys represent physical lines you can use to make/receive calls from/to your extension, or make/receive calls from/to a group for which your extension belongs. The line/call appearance LED indicates the status of that line.
The following table describes the behavior of the LED on the Line Keys:
Line/Call Appearance LED Behavior Line/Call Appearance Status
Off Idle line or no call activity
Light flashes quickly Ringing
Light is solid Connected
Light flashes slowly Hold
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BluStar 8000i Hardware Features

Keypad Keys

The BluStar 8000i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet. The keypad includes the following:
Keypad Key Description
0Dials 0
Dials the Operator on a registered phone 1 Dials 1
2 ABC Dials 2
3 DEF Dials 3
4 GHI Dials 4
5 JKL Dials 5
6 MNO Dials 6
7 P QRS Dials 7
8 TUV Dials 8
9 WXYZ Dials 9
When entering text, this key enters A with one press, B with two presses, and C with three presses
When entering text, this key enters D with one press, E with two presses, and F with three presses
When entering text, this key enters G with one press, H with two presses, and I with three presses
When entering text, this key enters J with one press, K with two presses, and L with three presses
When entering text, this key enters M with one press, N with two presses, and O with three presses
When entering text, this key enters P with one press, Q with two presses, R with three presses, and S with four
presses
When entering text, this key enters T with one press, U with two presses, and V with three presses
When entering text, this key enters W with one press, X with two presses, Y with three presses, and Z with four
presses
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Getting Started

Getting Started
This section describes the behavior and startup screens you will see when you plugin and login to your BluStar 8000i.

Plugging In and Starting the BluStar 8000i

When the user plugs in their BluStar 8000i it will turn on automatically and show the login screen. The BluStar 8000i goes through the following startup process when you plug it in.
During startup, the BluStar 8000i checks for any configuration changes or if new firmware updates are available. Once the BluStar 8000i is turned on and ready to go, the login screen appears.
Note:
Users can access certain applications without logging in. Users must login to make calls and access their favorites and other personal settings.

Logging In

In order to access your personal settings and use all of the features in the BluStar 8000i system, you must first login to the terminal. You can login using your user name and password OR by using the fingerprint reader. In order to use the fin­gerprint reader, you must first login using your user name and password and add your fingerprint to your account in the To ol s menu (see Fingerprint on page 51). Contact your system administrator for your login user name and password and or if you need help with the fingerprint reader.
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Getting Started
To Log In Using Your User Name and Password:
1. On the login window, touch the user name button.
2. Use the on-screen keyboard to type in your user name. (Touch backspace on the on-screen keyboard or the clear
button to delete incorrect entries.)
Note:
If you have recently logged in, you can touch the triangle in the user name box. A drop-down menu appears listing recently logged-in users. If your user name appears in the list, touch it to select it.
3. Tou ch the password button and type in your password.
4. Tou ch login.
To Log In Using the Fingerprint Reader:
1. On the login window, slide your finger SLOWLY over the center of the fingerprint reader in a vertical/downward motion.

Login Screens

Once the user touches the login button, or uses the fingerprint reader, the BluStar 8000i will go through the following login process:
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Getting Started

Logging Off

You can log off the BluStar 8000i from the application (app) menu. From the log off screen, users have the option to do the following:
• log off
• log off and restart
• safe shutdown for unit relocation
• cancel
To Lo g Off :
1. Touch the app menu.
2. Touch the log off button.
3. Touch either:
• log off
• log off and restart
• safe shutdown for unit relocation
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Touch Screen Basics

Touch Screen Basics

When you use your BluStar 8000i, you will see and interact with several different applications and controls. You can use your fingers to tap buttons, swipe through screens, and scroll through lists. You can tap a button to select it, and tap it again to de-select it. While selected, the button will be outlined in either green or red (depending on the UI element).

On-Screen Keyboard

The touch-sensitive on-screen keyboard essentially functions in the same way as a physical QWERTY keyboard. The key­board appears automatically when a screen contains editable fields or when you touch an editable field for keyboard input.
At any time, touching the button will hide the on-screen keyboard.
Additionally, you can access alternate functions on the on-screen keyboard by pressing and holding any of the specified keys for approximately one second. When you press and hold a key, a menu pops up allowing you to select alternate func­tions.
For example, as revealed in the image below, when you press and hold the “E” key, additional special characters are availa­ble for selection:
When you press and hold the “.com” key, additional alternate functions are available for selection:
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Touch Screen Basics
The table below shows the keys that support this feature and their corresponding alternate functions:
Key Alternate Function(s)
e é, è, ê, ë, ē, ĕ, ė
E É, È, Ê, Ë, Ē, Ĕ
sß, ś, š
SŚ, Š
a á, à, â, ã, ä, å, æ, ā
A À, Á, Â, Ã, Ä, Å, Æ, Ā
u ù, ú, û, ü, ũ
U Ù, Ú, Û, Ü, Ũ
o ò, ó, ô, õ, ö, ō, œ, ø
O Ò, Ó, Ô, Õ, Ö, Ō, Œ, Ø
nñ, ń
NÑ, Ń
cç, ć, č
CÇ, Ć, Č
zź, ż, ž
ZŹ, Ż, Ž
i ì, í, î, ï, ī, ĩ, į
I Ì, Í, Î, Ï, Ī, Ĩ, Į
yÿ
YŸ
lł
.com .net, .org, .edu, .gov
http:// https://, tftp://, ftp://
Note:
For keys that represent two characters (e.g. ?/!, }/], etc...), pressing and holding the respective key for approximately one second will bring up a menu allowing you to select the secondary character.
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Touch Screen Basics
Open/Close
Audio/Video Controls
Telephone Feature Controls
Applications & Telephone Connection Management
Applications
Time & Date Favorites Menu
User
Information
Call Handling
Indicators

Home Screen

On the home screen you will see the following:
• Time
• Date
• Call handling indicators
• User information
• Favorites menu
• Open/close applications arrow
• Audio/video controls
• Telephone feature controls
• Applications and telephone connection management
Notes:
• The time, date, and user information is set up by your system administrator. Contact your system administrator if you
have any questions.
• The call handling indicators (i.e. icons for call forwarding, auto answer, and Do Not Disturb (DND) features) are only displayed when the respective feature is enabled.
The main screen is greyed out (not the video) when a new (significant) UI element takes focus. For example, you will see the home screen greyed out when you expand the telephone feature controls menu. When you close the menu, you can touch the features and applications on the home screen again.
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Touch Screen Basics

Favorites Menu

The favorites menu appears automatically on the home screen. This menu stores all of your favorite contacts and saved conferences. It acts like a speed dial list, so you can quickly select a contact or saved conference to call (see To Make a Call
Using Favorites: on page 64 and Saved Conference Calls on page 77).
You can easily add and delete contacts and saved conferences to your favorites menu (see Favorites on page 35 and To
Save a Conference to Favorites: on page 79).
You can also monitor contacts for state changes (busy or ringing (yellow), available or idle (green), unavailable (red)) of extensions on the BluStar 8000i.
To Go to the Home Screen:
1. Touch the home or the favorites button
OR the home key.
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Touch Screen Basics

Adding Applications to the Home Screen

You can customize the applications that appear on your home screen. The BluStar 8000i has several apps that you can open and/or add to your home screen, and you can display up to three apps at one time. From the app menu, users can easily add or replace apps to one of the three frames on the home screen.
To Add Applications to the Home Screen
1. Tou ch the app menu button.
2. Touch the app you want to add to the home screen.
3. Touch inside a frame (with or without an app) outlined in green to place the app. Note:
Only frames that can display a particular app will be outlined in green. For example, the clock app is only designed for the top frame on the home screen, so you wont be able to place it in one of the smaller frames.
:
To Remove Applications from the Home Screen:
1. Touch the blue options button on the top right hand corner of an app.
2. Tou ch the (-) remove button.
You will now see an empty box on the home screen.
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Touch Screen Basics
To Minimize or Maximize the Opened Applications:
1. Touch the open and close application arrow.
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Touch Screen Basics

Call Screen

The call screen appears when you are participating in a call. In addition to showing the image(s) and name(s) or number(s) of the people you are talking to, touching the options button on a caller’s screen will open the call options menu where you can:
• Adjust or mute the volume of the party
• Add the party to your address book
• Disconnect the party
• Bring up a tonepad to dial another party
Additionally, the call appearance bar provides the call status for the current call, and includes the party’s name and elapsed call time.
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Touch Screen Basics

Lock Screen

For reasons of security, your BluStar 8000i’s screen can be locked by touching the lock screen button in the application menu, or from a period of system inactivity (configured by your system administrator).
When the preset period of system inactivity is reached, a pop-up window appears informing you that the screen is about to be locked. The window also shows a countdown timer indicating how much time remains before the screen lock is ena­bled.
Note:
Touching the pop-up window aborts the impending screen lock function.
Once the countdown period expires, the terminal locks and displays the following screen:
To Lock the Screen:
1. Touch the app menu button.
2. Touch the lock screen button.
To Unlock the Screen:
1. Touch anywhere on the screen to enter in your password.
OR Slide your finger over the fingerprint reader in a vertical/downward motion to unlock your terminal.
2. Touch the password box to use the on-screen keyboard.
3. Type in your password. If you make a mistake while entering the password, touch clear. Note:
For security reasons, another user cannot be selected via the user name field. The BluStar 8000i system requires that the password of the user who was most recently logged in to the terminal be entered to unlock the terminal.
4. Tou ch unlock.
The terminal unlocks and automatically returns to the screen that displayed before the terminal was locked.
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Telephone Feature Controls

Telephone Feature Controls

The BluStar 8000i has the following telephone feature controls that appear on the Home (or Idle), Call, Conference, and Hold screens. The following images show what applications and controls are available on each screen. You will also notice that different Audio/Video Controls and App & Telephone Connection Management Controls are available on each screen.

Home/Idle Screen

Two-Way Call Screen

Conference Call Screen

Hold Screen

The following tables explains each of the telephone feature controls.
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Telephone Feature Controls

Tele ph one F eatu re Description
Allows you to place the phone in a “do not disturb” (DND) status. If DND is ON, callers calling the phone do not hear a ring and then the call is dropped. If call forward is configured on the phone, the call can be for­warded to voicemail or to another SIP URL or number.
For more information, see “Do Not Disturb (DND)” on page 25.
Allows you to turn ON or OFF call forwarding.
For more information, see “Call Forward” on page 25.
Stores all of your contact information. On the contacts screen, you can add, edit, and delete contacts. You can also add contacts to your favorites and create contact folders.
For more information, see “Contacts” on page 26.
Allows you to find contacts from the global directory.
For more information, see “Directory” on page 33.
Brings up the favorites menu (the home screen) that displays your favorite contacts and saved conferences.
For more information, see “Favorites Menu” on page 18.
Telephone Feature Controls
Allows you to access your saved conferences.
Note:
Saved conferences is not available in SIP Call Server mode.
For more information, see “Saved Conference Calls” on page 77 and “To Save a Conference to Favorites:” on
page 79.
Allows you to add participants to a conference call.
For more information, see “Consultation Hold Conference Calls” on page 75.
Opens the conference menu, where you can request moderator control, change the format, view partici­pants, and save the conference.
Note:
Conference menu is not available in SIP Call Server mode.
For more information, see “Conference Menu Options (BAS mode only)” on page 78.
Allows you to search through your contacts, favorites, directory, and call history.
For more information, see “Search” on page 36.
Allows you to dial a SIP URL or phone number.
For more information, see “Making Calls” on page 64.
Displays information about each call that came to your phone. The BluStar 8000i logs the name and number of the caller, and the date and time of the call.
For more information, see “History” on page 38.
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Telephone Feature Controls
Telephone Feature Description
Allows you to redial a phone number. The redial lists stores up to 10 numbers.
For more information, see “To Make a Call Using Redial:” on page 64.
Allows you to access your voicemail to retrieve and listen to stored messages.
For more information, see “Voicemail”on page 40.
Allows you to transfer a call to another number, or to connect two active calls together and remove the calls from your BluStar 8000i screen.
For more information, see “Transferring a Call” on page 72.

Do Not Disturb (DND)

DND allows you to place the phone in a “do not disturb” status. If DND is ON, callers calling into the phone do not hear a ring and then the call is dropped. If call forward is configured on the phone, the call can be forwarded to voicemail or another SIP URL or number.
To Turn On DND:
1. In the telephone feature controls, touch the DND button.
The button is outlined in green, indicating DND is ON. Additionally, you will see a symbol on the top of the Home screen.
To Turn Off DND:
1. In the telephone feature controls, touch the DND button to de-select it.
The button is not outlined in green, indicating DND is OFF.

Call Forward

Call forwarding allows incoming calls to be forwarded to another destination. Users can configure call forwarding for when they don't answer a call (no answer), for all calls, or for when they are on a call (their status is set to busy). For how to configure call forwarding, see “To Configure Call Forward Settings:” on page 49.
To Turn ON Call Forward:
1. In the telephone feature controls, touch the forward button.
The button is outlined in green, indicating call forward is ON. Additionally, you will see a symbol on the top of the Home screen.
To Turn Off Call Forward:
1. In the telephone feature controls, touch the forward button to de-select it.
The button is not outlined in green, indicating call forward is OFF.
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