AASTRA BluStar 8000i User Guide

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Aastra BluStarTM 8000i Desktop Media Phone

User Guide

Release 4.0.2

41-001389-00 Rev 02 – 04.2012

Software License Agreement

Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions.

Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved.

Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages.

ii 41-001389-00 Rev 02 – 04.2012

Content

Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Upgrading BluStar 8000i Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Safety Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Installation and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

BluStar 8000i Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Screen & LCD Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Phone Features & Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Line/Call Appearance Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Keypad Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Plugging In and Starting the BluStar 8000i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Login Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Logging Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Touch Screen Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Call Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Lock Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Telephone Feature Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Do Not Disturb (DND) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

41-001389-00 Rev 02 – 04.2012 iii

Content

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Audio/Video Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

App & Telephone Connection Management Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Application Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

screenShare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Stocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Weather. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Using Handsfree Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Using a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Receiving Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Handling Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

During Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Switching Screens In a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

To Swap Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Transferring a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Diverting Calls from Your BluStar 8000i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Consultation Hold Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Saved Conference Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Ending a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Conference Call Options & Screen Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Moderated Conference Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

iv 41-001389-00 Rev 02 – 04.2012

Content

Administering Your BluStar 8000i’s Settings

via the BAS Web UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Login to the Web UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Call Handling Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

My Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Care and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Contacting Aastra Telecom Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Warranty-1

Exclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1

Warranty Repair Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1

After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-1

Limited Warranty (Australia Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Warranty-2

Repair Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2

Exclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-2

Warranty Repair Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-3

After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty-3

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

41-001389-00 Rev 02 – 04.2012 v

Welcome

The Aastra BluStar™ 8000i Desktop Media Phone is designed to enhance the way you communicate and collaborate. Offering true HD video conferencing, the BluStar 8000i uses the latest in video and communication technology to enable a natural high-quality video experience. With its advanced business collaboration features and applications, the BluStar 8000i is a productivity enhancing desktop media phone that is intelligent, intuitive, and easy to use.

About this Guide

This guide explains how to use your new BluStar 8000i. The BluStar 8000i can be configured in either SIP Call Server mode or BluStar Application Server (BAS) mode. Not all features listed in this user guide are available by default or available in SIP Call Server mode. This user guide will state if a feature is not available in SIP Call Server mode.

Your system administrator has the ability to customize some features on the terminal. Contact your system administrator to find out which features and services are available on your terminal.

Note:

This guide will be updated periodically with new and/or updated information. For details on what features have been added or updated, please refer to the Aastra BluStar

Documentation

The BluStar 8000i documentation consists of the following:

• Aastra BluStar

eral features and functions, and an overview of the terminal. The English, French, and Simplified Chinese version is included in the box with the BluStar 8000i terminal. The quick start guide is also available in other languages and can be downloaded from http://www.aastra.com/document-library.htm.

• Aastra BluStar

tions for an end user. The user guide can be downloaded from http://www.aastra.com/document-library.htm.

• Aastra BluStar

options available to configure and deploy the product in SIP Call Server mode.

• Aastra BluStar

how to configure and deploy the product in BAS mode.

• Aastra BluStar

issues resolved for the BluStar 8000i in SIP Call Server mode.

• Aastra BluStar

issues resolved for the BluStar 8000i in BAS mode.

™

8000i Desktop Media Phone Quick Start Guide - Contains installation and set-up instructions, gen-

™

8000i Desktop Media Phone User Guide - Describes the most commonly used features and func-

™

8000i Desktop Media Phone SIP Call Server Administrator Guide - Provides all of the configuration

™

8000i Desktop Media Phone BAS-Mode Administrator Guide - Provides all of the information on

™

8000i Desktop Media Phone SIP Call Server Release Notes - Provides new features and documents

™

8000i Desktop Media Phone BAS-Mode Release Notes - Provides new features and documents

™

8000i Desktop Media Phone Release Notes.

Upgrading BluStar 8000i Software

• Procedures for upgrading the BluStar 8000i software are provided in the release notes.

• Please contact your system administrator for assistance.

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Welcome

BluStar 8000i Features and Specifications

HD Video

• Full motion, 13 inch touch screen with full 1280x720p video image resolution

• Built-in 720p HD camera – Captures wide angle images with its 70 degree field of view

– Privacy shutter (closing the shutter disables the camera video)

• Robust multi-way video conference call support. Each participant can independently view their choice of live video

from up to 11 other participants (BAS mode only)

• Does NOT require the use of a multipoint control unit (MCU)

• Low delay (<100 ms) H.264 video encoding (VMC products only)

• Self view

• Mirror image with lighting options

• Screen saver function

Audio

• Handsfree

• Four integrated microphones

• Microphone and video mute indication

• Full-duplex audio

• Stereo Acoustic Echo Cancellation

• Automatic Gain Control

• Stereo output with volume control and integrated speakers

• Integrated hearing-aid compatible handset

• Wideband audio G.722 kHz codec support

Standard Telephone Features

• On-screen touch dial pad and keyboard

• Call hold

• Conference calling

• Call transfer

• Speed dial (from favorites menu)

• Redial/call history

• Call forwarding

• Do not disturb

Hot Desking

• Biometric fingerprint reader efficiently identifies users and makes hot desking from any BluStar 8000i device an effort-

less task

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Welcome

User-based Calling

• Login with your Windows/Kerberos user ID and password

• Phone “personality” moves with login – Login to a BluStar 8000i at a remote site and your personalization appears

– Contacts, speed dials, ring preferences, etc., move with you – Calls to you come to the BluStar 8000i you are logged in to – Automatic “find me/follow me”

Presence Services

• Know before you place the call if the called party is likely to answer

• Full state tracking (available, busy, do not disturb, out)

• End-users can define routing rules for incoming calls based on their presence setting and/or contact category

• Calls can be forwarded to voice-mail, other BluStar 8000i users, mobile phones, or other telephones

Contact Database

• Full name, organization, address

• Multiple phone numbers (SIP URLs and numeric)

• One-touch dialing to any contact

• Presence information shown on all subscribed contacts

• Ability to organize contacts by folder

• Search and sort-by features

• Ability to search corporate directories via Lightweight Directory Access Protocol (LDAP)

Call History Features

• Incoming, outgoing, missed, and frequently dialed calls

• The system automatically saves the 20 most recent calls in each category

• One-touch redial of any entry

• Caller ID display

• Function to save as a contact in your database

Language Support

• The BluStar 8000i user interface (UI) is available in several different languages.

Note:

Please contact your system administrator if you want to change the language on your BluStar 8000i.

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Safety Summary

Please read the following safety information before attempting to install or use the BluStar 8000i.

Alert!

For use with included AC/DC adaptor model no. 3A-603DB12 / Pour utiliser avec modéle 3A-603DB12.

Alert!

This product is designed for indoor use only and for ambient temperatures at or below 40° C (104° F).

Warning!

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

Warning!

This product meets the applicable Industry Canada technical specifications.

Warning!

Hazardous voltage enclosed. Voltage or current hazard sufficient to cause shock. Disconnect power before servicing.

Danger!

There are no operator serviceable parts inside the chassis. Attempting to tamper with the parts inside the chassis may result in serious injury to the user or damage to the equipment.

Danger!

This product is designed to work with a single-phase power system having a grounded neutral conductor. To reduce risk of electrical shock, do not plug into any other type of power system.

Welcome

Danger!

The power cord for the terminal functions as the power disconnect device. Ensure that the power cord is readily accessible in case of emergency and for servicing. Disconnect power before servicing.

Danger!

Use only the power cord provided. The terminal must use the grounded three-conductor power cord. Do not use two-conductor extension cords.

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Installation and Setup

The following procedure provides instructions for setting up the BluStar 8000i terminal, and for connecting it to your network.

1. Carefully remove the BluStar 8000i components from their shipping container and place them on a clean, flat, dry

surface (typically a desktop).

2. Connect one end of the handset cable to the RJ-11 connector on the end of the handset, and the other end to the RJ-

11 connector on the underside of the terminal.

Note:

You can tuck the cord into the indent at the side of the terminal.

3. Connect the Ethernet cable (provided with the BluStar) into the network LAN port marked with . Contact your

network system administrator for help with this connection.

4. Plug the other end of the Ethernet cable directly into the jack on the wall.

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Installation and Setup

5. Connect the BluStar 8000i power cord plug to the power input connector on the rear of the terminal.

Alert!

For use with included AC/DC adaptor model no. 3A-603DB12 / Pour utiliser avec modéle 3A-603DB12.

6. Connect the BluStar 8000i’s power cord plug to a suitable power source. The BluStar 8000i will light up indicating that

it is on.

7. Attach the cable cover to the back of the terminal.

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BluStar 8000i Hardware Features

+/- 30º

+/- 10º

Message Waiting Indicator

Video Mute Indicator

Privacy Shutter

Camera

Microphone

Audio Mute

Indicator

Microphone

LCD Screen

BluStar 8000i Hardware Features

The following two images describe all of the hardware features of the BluStar 8000i:

Screen & LCD Camera

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Phone Features & Keys





 



















BluStar 8000i Hardware Features















Handset

Speaker

Goodbye Key

Redial Key

Audio Mute Key

Volume Key

Keypad













Home Key

Hot Key

Fingerprint Reader

Line/Call Appearance Key

Headset Key

Handsfree Key

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BluStar 8000i Hardware Features

Key Descriptions

The following table identifies the phone keys on the BluStar 8000i key panel that you can use for handling calls. Users can select different options by either pressing the phone keys or by pressing the buttons on the screen. For example, users can increase or decrease the volume level by pressing the volume control key OR by pressing the volume button in the audio/video controls menu on the screen (see Audio/Video Controls on page 41).

Key Key Description

Goodbye Key - Ends an active call or conference. The Goodbye key also exits an open list, such as the options list.

For more information about the Goodbye Key, see “Ending Calls” on page 69.

Redial Key - Redials previously dialed numbers. Click on the arrow to access the last 10 dialed numbers.

For more information, see “To Make a Call Using Redial:”on page 64.

Audio Mute Key - M utes the microphone so that other parties cannot hear you. When your BluStar 8000i‘s on mute, the Audio Mute Indicator turns red, the LCD beside the audio mute key turns red, and the mute button on the screen is outlined in red.

For more information, see “To Mute Your BluStar 8000i:”on page 64.

Note:

If you want to mute the other party, see “To Mute a Caller:”on page 64.

Home Key - Opens the home screen.

For more information, see “Home Screen” on page 17.

Hot Key - Opens or closes the application (app) menu.

For more information, see “App lic ati on M enu”on page 45.

Fingerprint Reader - Users can swipe their finger over the fingerprint reader to login to the BluStar 8000i terminal.

For more information, see “Fingerprint”on page 51.

Line/Call Appearance Keys - Connects you to a line or call. The BluStar 8000i supports 2 line call appearance keys.

For more information, see “Line/Call Appearance Keys”on page 10.

Headset Key - Activates handsfree for making and receiving calls using the headset.

For more information about the Headset Key, see “Using a Headset”on page 65.

Handsfree Key- Activates handsfree for making and receiving calls without lifting the handset.

For more information about the Headset Key, see “Using Handsfree Speakerphone”on page 65.

Volume Control Key - Allows you to adjust the ringer volume on your BluStar 8000i. You can decrease the volume by pressing on the the ring volume button in the audio video controls menu on the screen.

(-) sign and increasing it by pressing the (+) sign. Users can also change the volume by pressing

To change the volume of incoming calls, button clicks etc., users can go to the sounds screen in the tools men (see

“Sounds”on page 47.)

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BluStar 8000i Hardware Features

Key Key Description

Keypad Keys - Contains digits 0 -9, a “*” key, and a “#” key.

For more information about the Volume Keys, see “Keypad Keys” on page 11.

Line/Call Appearance Keys

The BluStar 8000i has 2 line/call appearance keys (L1 and L2), each with a corresponding status LED. These line/call appearance keys represent physical lines you can use to make/receive calls from/to your extension, or make/receive calls from/to a group for which your extension belongs. The line/call appearance LED indicates the status of that line.

The following table describes the behavior of the LED on the Line Keys:

Line/Call Appearance LED Behavior Line/Call Appearance Status

Off Idle line or no call activity

Light flashes quickly Ringing

Light is solid Connected

Light flashes slowly Hold

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BluStar 8000i Hardware Features

Keypad Keys

The BluStar 8000i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet. The keypad includes the following:

Keypad Key Description

0Dials 0

Dials the Operator on a registered phone 1 Dials 1

2 ABC Dials 2

3 DEF Dials 3

4 GHI Dials 4

5 JKL Dials 5

6 MNO Dials 6

7 P QRS Dials 7

8 TUV Dials 8

9 WXYZ Dials 9

When entering text, this key enters A with one press, B with two presses, and C with three presses

When entering text, this key enters D with one press, E with two presses, and F with three presses

When entering text, this key enters G with one press, H with two presses, and I with three presses

When entering text, this key enters J with one press, K with two presses, and L with three presses

When entering text, this key enters M with one press, N with two presses, and O with three presses

When entering text, this key enters P with one press, Q with two presses, R with three presses, and S with four

presses

When entering text, this key enters T with one press, U with two presses, and V with three presses

When entering text, this key enters W with one press, X with two presses, Y with three presses, and Z with four

presses

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Getting Started

This section describes the behavior and startup screens you will see when you plugin and login to your BluStar 8000i.

Plugging In and Starting the BluStar 8000i

When the user plugs in their BluStar 8000i it will turn on automatically and show the login screen. The BluStar 8000i goes through the following startup process when you plug it in.

During startup, the BluStar 8000i checks for any configuration changes or if new firmware updates are available. Once the BluStar 8000i is turned on and ready to go, the login screen appears.

Note:

Users can access certain applications without logging in. Users must login to make calls and access their favorites and other personal settings.

Logging In

In order to access your personal settings and use all of the features in the BluStar 8000i system, you must first login to the terminal. You can login using your user name and password OR by using the fingerprint reader. In order to use the fingerprint reader, you must first login using your user name and password and add your fingerprint to your account in the To ol s menu (see Fingerprint on page 51). Contact your system administrator for your login user name and password and or if you need help with the fingerprint reader.

41-001389-00 Rev 02 – 04.2012 12

Getting Started

To Log In Using Your User Name and Password:

1. On the login window, touch the user name button.

2. Use the on-screen keyboard to type in your user name. (Touch backspace on the on-screen keyboard or the clear

button to delete incorrect entries.)

Note:

If you have recently logged in, you can touch the triangle in the user name box. A drop-down menu appears listing recently logged-in users. If your user name appears in the list, touch it to select it.

3. Tou ch the password button and type in your password.

4. Tou ch login.

To Log In Using the Fingerprint Reader:

1. On the login window, slide your finger SLOWLY over the center of the fingerprint reader in a vertical/downward motion.

Login Screens

Once the user touches the login button, or uses the fingerprint reader, the BluStar 8000i will go through the following login process:

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Getting Started

Logging Off

You can log off the BluStar 8000i from the application (app) menu. From the log off screen, users have the option to do the following:

• log off

• log off and restart

• safe shutdown for unit relocation

• cancel

To Lo g Off :

1. Touch the app menu.

2. Touch the log off button.

3. Touch either:

• log off

• log off and restart

• safe shutdown for unit relocation

41-001389-00 Rev 02 – 04.2012 14

Touch Screen Basics

When you use your BluStar 8000i, you will see and interact with several different applications and controls. You can use your fingers to tap buttons, swipe through screens, and scroll through lists. You can tap a button to select it, and tap it again to de-select it. While selected, the button will be outlined in either green or red (depending on the UI element).

On-Screen Keyboard

The touch-sensitive on-screen keyboard essentially functions in the same way as a physical QWERTY keyboard. The keyboard appears automatically when a screen contains editable fields or when you touch an editable field for keyboard input.

At any time, touching the button will hide the on-screen keyboard.

Additionally, you can access alternate functions on the on-screen keyboard by pressing and holding any of the specified keys for approximately one second. When you press and hold a key, a menu pops up allowing you to select alternate functions.

For example, as revealed in the image below, when you press and hold the “E” key, additional special characters are available for selection:

When you press and hold the “.com” key, additional alternate functions are available for selection:

15 41-001389-00 Rev 02 – 04.2012

Touch Screen Basics

The table below shows the keys that support this feature and their corresponding alternate functions:

Key Alternate Function(s)

e é, è, ê, ë, ē, ĕ, ė

E É, È, Ê, Ë, Ē, Ĕ

sß, ś, š

SŚ, Š

a á, à, â, ã, ä, å, æ, ā

A À, Á, Â, Ã, Ä, Å, Æ, Ā

u ù, ú, û, ü, ũ

U Ù, Ú, Û, Ü, Ũ

o ò, ó, ô, õ, ö, ō, œ, ø

O Ò, Ó, Ô, Õ, Ö, Ō, Œ, Ø

nñ, ń

NÑ, Ń

cç, ć, č

CÇ, Ć, Č

zź, ż, ž

ZŹ, Ż, Ž

i ì, í, î, ï, ī, ĩ, į

I Ì, Í, Î, Ï, Ī, Ĩ, Į

yÿ

YŸ

lł

.com .net, .org, .edu, .gov

http:// https://, tftp://, ftp://

Note:

For keys that represent two characters (e.g. ?/!, }/], etc...), pressing and holding the respective key for approximately one second will bring up a menu allowing you to select the secondary character.

41-001389-00 Rev 02 – 04.2012 16

Touch Screen Basics

Open/Close

Audio/Video Controls

Telephone Feature Controls

Applications & Telephone Connection Management

Applications

Time & Date Favorites Menu

User

Information

Call Handling

Indicators

Home Screen

On the home screen you will see the following:

• Time

• Date

• Call handling indicators

• User information

• Favorites menu

• Open/close applications arrow

• Audio/video controls

• Telephone feature controls

• Applications and telephone connection management

Notes:

• The time, date, and user information is set up by your system administrator. Contact your system administrator if you

have any questions.

• The call handling indicators (i.e. icons for call forwarding, auto answer, and Do Not Disturb (DND) features) are only displayed when the respective feature is enabled.

The main screen is greyed out (not the video) when a new (significant) UI element takes focus. For example, you will see the home screen greyed out when you expand the telephone feature controls menu. When you close the menu, you can touch the features and applications on the home screen again.

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Touch Screen Basics

Favorites Menu

The favorites menu appears automatically on the home screen. This menu stores all of your favorite contacts and saved conferences. It acts like a speed dial list, so you can quickly select a contact or saved conference to call (see To Make a Call

Using Favorites: on page 64 and Saved Conference Calls on page 77).

You can easily add and delete contacts and saved conferences to your favorites menu (see Favorites on page 35 and To

Save a Conference to Favorites: on page 79).

You can also monitor contacts for state changes (busy or ringing (yellow), available or idle (green), unavailable (red)) of extensions on the BluStar 8000i.

To Go to the Home Screen:

1. Touch the home or the favorites button

OR the home key.

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Touch Screen Basics

Adding Applications to the Home Screen

You can customize the applications that appear on your home screen. The BluStar 8000i has several apps that you can open and/or add to your home screen, and you can display up to three apps at one time. From the app menu, users can easily add or replace apps to one of the three frames on the home screen.

To Add Applications to the Home Screen

1. Tou ch the app menu button.

2. Touch the app you want to add to the home screen.

3. Touch inside a frame (with or without an app) outlined in green to place the app. Note:

Only frames that can display a particular app will be outlined in green. For example, the clock app is only designed for the top frame on the home screen, so you wont be able to place it in one of the smaller frames.

To Remove Applications from the Home Screen:

1. Touch the blue options button on the top right hand corner of an app.

2. Tou ch the (-) remove button.

You will now see an empty box on the home screen.

19 41-001389-00 Rev 02 – 04.2012

Touch Screen Basics

To Minimize or Maximize the Opened Applications:

1. Touch the open and close application arrow.

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Touch Screen Basics

Call Screen

The call screen appears when you are participating in a call. In addition to showing the image(s) and name(s) or number(s) of the people you are talking to, touching the options button on a caller’s screen will open the call options menu where you can:

• Adjust or mute the volume of the party

• Add the party to your address book

• Disconnect the party

• Bring up a tonepad to dial another party

Additionally, the call appearance bar provides the call status for the current call, and includes the party’s name and elapsed call time.

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Touch Screen Basics

Lock Screen

For reasons of security, your BluStar 8000i’s screen can be locked by touching the lock screen button in the application menu, or from a period of system inactivity (configured by your system administrator).

When the preset period of system inactivity is reached, a pop-up window appears informing you that the screen is about to be locked. The window also shows a countdown timer indicating how much time remains before the screen lock is enabled.

Note:

Touching the pop-up window aborts the impending screen lock function.

Once the countdown period expires, the terminal locks and displays the following screen:

To Lock the Screen:

1. Touch the app menu button.

2. Touch the lock screen button.

To Unlock the Screen:

1. Touch anywhere on the screen to enter in your password.

OR Slide your finger over the fingerprint reader in a vertical/downward motion to unlock your terminal.

2. Touch the password box to use the on-screen keyboard.

3. Type in your password. If you make a mistake while entering the password, touch clear. Note:

For security reasons, another user cannot be selected via the user name field. The BluStar 8000i system requires that the password of the user who was most recently logged in to the terminal be entered to unlock the terminal.

4. Tou ch unlock.

The terminal unlocks and automatically returns to the screen that displayed before the terminal was locked.

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Telephone Feature Controls

The BluStar 8000i has the following telephone feature controls that appear on the Home (or Idle), Call, Conference, and Hold screens. The following images show what applications and controls are available on each screen. You will also notice that different Audio/Video Controls and App & Telephone Connection Management Controls are available on each screen.

Home/Idle Screen

Two-Way Call Screen

Conference Call Screen

Hold Screen

The following tables explains each of the telephone feature controls.

23 41-001389-00 Rev 02 – 04.2012

Telephone Feature Controls

Tele ph one F eatu re Description

Allows you to place the phone in a “do not disturb” (DND) status. If DND is ON, callers calling the phone do not hear a ring and then the call is dropped. If call forward is configured on the phone, the call can be forwarded to voicemail or to another SIP URL or number.

For more information, see “Do Not Disturb (DND)” on page 25.

Allows you to turn ON or OFF call forwarding.

For more information, see “Call Forward” on page 25.

Stores all of your contact information. On the contacts screen, you can add, edit, and delete contacts. You can also add contacts to your favorites and create contact folders.

For more information, see “Contacts” on page 26.

Allows you to find contacts from the global directory.

For more information, see “Directory” on page 33.

Brings up the favorites menu (the home screen) that displays your favorite contacts and saved conferences.

For more information, see “Favorites Menu” on page 18.

Telephone Feature Controls

Allows you to access your saved conferences.

Note:

Saved conferences is not available in SIP Call Server mode.

For more information, see “Saved Conference Calls” on page 77 and “To Save a Conference to Favorites:” on

page 79.

Allows you to add participants to a conference call.

For more information, see “Consultation Hold Conference Calls” on page 75.

Opens the conference menu, where you can request moderator control, change the format, view participants, and save the conference.

Note:

Conference menu is not available in SIP Call Server mode.

For more information, see “Conference Menu Options (BAS mode only)” on page 78.

Allows you to search through your contacts, favorites, directory, and call history.

For more information, see “Search” on page 36.

Allows you to dial a SIP URL or phone number.

For more information, see “Making Calls” on page 64.

Displays information about each call that came to your phone. The BluStar 8000i logs the name and number of the caller, and the date and time of the call.

For more information, see “History” on page 38.

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Telephone Feature Controls

Telephone Feature Description

Allows you to redial a phone number. The redial lists stores up to 10 numbers.

For more information, see “To Make a Call Using Redial:” on page 64.

Allows you to access your voicemail to retrieve and listen to stored messages.

For more information, see “Voicemail”on page 40.

Allows you to transfer a call to another number, or to connect two active calls together and remove the calls from your BluStar 8000i screen.

For more information, see “Transferring a Call” on page 72.

Do Not Disturb (DND)

DND allows you to place the phone in a “do not disturb” status. If DND is ON, callers calling into the phone do not hear a ring and then the call is dropped. If call forward is configured on the phone, the call can be forwarded to voicemail or another SIP URL or number.

To Turn On DND:

1. In the telephone feature controls, touch the DND button.

The button is outlined in green, indicating DND is ON. Additionally, you will see a symbol on the top of the Home screen.

To Turn Off DND:

1. In the telephone feature controls, touch the DND button to de-select it.

The button is not outlined in green, indicating DND is OFF.

Call Forward

Call forwarding allows incoming calls to be forwarded to another destination. Users can configure call forwarding for when they don't answer a call (no answer), for all calls, or for when they are on a call (their status is set to busy). For how to configure call forwarding, see “To Configure Call Forward Settings:” on page 49.

To Turn ON Call Forward:

1. In the telephone feature controls, touch the forward button.

The button is outlined in green, indicating call forward is ON. Additionally, you will see a symbol on the top of the Home screen.

To Turn Off Call Forward:

1. In the telephone feature controls, touch the forward button to de-select it.

The button is not outlined in green, indicating call forward is OFF.

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Telephone Feature Controls

Contacts

Your system administrator can populate your contacts using a user directory parameter, or you can use your Microsoft Exchange personal contacts (see Contacts on page 53 for more information). On the contacts screen you will see your address book that contains contact buttons, contact folders, an alphabetic menu, a search field, and links to your favorites, directory, and call history. When contacts are sorted by default or by first or last name, you can scroll through them using a A-Z menu. From this screen, you can manage your address book by doing any of the following:

• search, add, edit, or delete a contact

• select a contact from favorites, directory, and or history menus

• sort contacts

• add a contact to favorites

Contacts are represented as buttons on the screen. A contact button contains the following:

• name of contact

• status (see Searching for a Contact on page 27)

• sip address

• arrow to open the contact screen where you can do the following: – see the details of the contact

– change the color of the button – dial the contact – add or delete the contact from your contacts or favorites

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Telephone Feature Controls

To Open the Contacts Screen

1. In the telephone feature controls, touch the contacts button.

The button is outlined in green, indicating that the contacts screen is open.

To Close the Contacts Screen:

1. In the telephone feature controls, touch the contacts button to de-select it.

OR On the contacts screen, touch done. The button is not outlined in green, indicating that the contacts screen is closed.

Contact Status

Notes:

• Contact status is available by default in BAS mode, and configurable in SIP Call Server mode (see Busy Lamp Field

(BLF) on page 36).

• Contact status is not available for non-BluStar 8000i contacts.

Contact buttons for BluStar 8000i users can show their status on the left-hand side of the button. The following statuses can be seen on the BluStar 8000i:

• Busy or ringing (yellow)

• Available or idle (green)

• Unavailable (red)

Searching for a Contact

You can search for contacts by going to any of the following:

• Your contacts list (all entries or unfiled entries)

• Favo rite s

• Directory

• History (call history)

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Telephone Feature Controls

To Search for a Co ntact:

1. In the telephone feature controls, touch the contacts button.

2. Touch either (all entries), (unfiled entries), or a created folder (e.g. Sales).

3. Touch the search text field and type in the name of a contact and touch search on the keyboard.

The search results appear under favorites, directory, and history.

4. Touch a button with search results.

5. Touch the arrow on a contact button.

6. Tou ch + add to contacts.

7. Tou ch done.

Adding a Contact

You can add a contact from the contacts screen by touching any of the following buttons:

• + add to contacts

• go to favorites

• go to directory

• go to history

You can also import contacts from your Microsoft Exchange personal contacts (see Contacts on page 53).

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Telephone Feature Controls

To Add a New Contact:

1. In the telephone feature controls, touch the contacts button.

2. Tou ch the + add contact button.

3. Enter in the details under the name, numbers, addresses, email/URL, and folders buttons.

4. Tou ch done.

To Add a Contact from Favorites:

1. In the telephone feature controls, touch the contacts button.

2. Tou ch the go to favorites button.

3. Touch the arrow on the contacts button.

4. Tou ch the + add contact button.

5. Tou ch done.

To Add a Contact from Directory:

1. In the telephone feature controls, touch the contacts button.

2. Tou ch the go to directory button.

3. Touch the arrow on the contacts button.

4. Tou ch the + add contact button.

5. Tou ch done.

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Telephone Feature Controls

To Add a Contact from History:

1. In the telephone feature controls, touch the contacts button.

2. Touch the go to history button.

3. Touch the arrow on the contacts button.

4. Touch the + add contact button.

5. Tou ch done.

To Add a Contact Folder:

Note:

In BluStar Application Server (BAS) mode only, you can also create contact folders on the BAS (see To Add a Contact

Folder: on page 96).

1. In the telephone feature controls, touch the contacts button.

2. Touch the + add contact button.

3. Touch the folders button.

4. Touch the “Enter folder name to add” text field and type in a new folder name.

5. Touch the + add folder button.

The new folder will appear on the screen.

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Telephone Feature Controls

Editing a Contact

Users can edit a contact’s name, address(es), phone number(s), organizational affiliation(s), email/web address(es), and the address book folders where the contact will appear.

To Edit a Contact:

1. In the telephone feature controls, touch the contacts button.

2. Touch the arrow on a contact button to open up the contact’s information screen.

3. Tou ch the edit contact button.

All boxes are now outlined in yellow.

4. Touch a box that you want to edit (e.g. Work).

5. Edit the information. Note:

Do not include the special character “|” in any string that is to be displayed on the BluStar 8000i.

6. Tou ch done.

Deleting a Contact

Users can delete a contact from all folders.

To Delete a Contact:

1. In the telephone feature controls, touch the contacts button.

2. Touch the arrow on a contact button to open up the contact’s information screen.

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Telephone Feature Controls

3. Touch the x delete contact button.

You will see the following message: Are you sure you want to erase Contact from all personal address book folders?

4. Tou ch Erase from all folders.

5. Tou ch done. Note:

If a contact was added to your Favorites menu, deleting the contact will not automatically remove the entry as a Favorite. To remove a contact from your Favorites menu, see

Sorting Contact

For each folder you can sort contacts by the following:

• default

• first name

• last name

• company, then first name

• company, then last name

• number or SIP URL

To Sort Contacts

Favo rite s on page 35.

1. In the telephone feature controls, touch the contacts button.

2. Touch a folder button to highlight it.

3. Touch the sort by default button.

4. Select the desired sort method.

5. If you don't have to configure anything else on the screen, press done.

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Telephone Feature Controls

Favorites

You can store all of your favorite contacts and saved conferences in the favorites menu on the home screen. It acts like a speed dial list, so you can quickly select a contact or conference to call (see To Make a Call Using Favorites: on page 64 and

Saved Conference Calls on page 77).

You can add and delete contacts and saved conferences to your favorites menu. For saved conferences, see To Save a Co n-

ference to Favorites: on page 79.

You can also monitor contacts for state changes (busy or ringing (yellow), available or idle (green), unavailable (red)) of extensions on the BluStar 8000i. Contact status is available by default in BAS mode, and configurable in SIP Call Server mode (see Busy Lamp Field (BLF) on page 36).

To Ope n Your Favorites Menu:

1. In the telephone feature controls, touch the favorites or the home button or press the home key.

The button is outlined in green, indicating that your favorites is open.

To Add a Contact to Your Favorites:

1. In the telephone feature controls, touch the contacts button.

2. Touch the arrow on a contact button to open the contact’s information screen.

3. Tou ch the add to favorites button.

4. Tou ch done.

You will now see your contact in your favorites menu on the home screen.

To Remove a Contact from Your Favorites:

1. In your favorites menu, touch the arrow on a contact button to open up the contact’s information screen.

2. Tou ch View full contact information. Note:

If a contact has already been deleted from the directory or your personal address book, you will see the following message: Contact was not found in directory or personal address book. Favorite should be deleted.

3. Tou ch the delete favorite button.

The contact has been removed from your favorites.

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Telephone Feature Controls

Busy Lamp Field (BLF)

Note:

The BLF feature is only available in SIP Call Server mode. Contact status is available by default in BAS mode.

The BLF feature on the BluStar 8000i allows users to monitor their favorite contacts (speed dial list) for state changes. BLF monitors the status (busy or ringing (yellow), available or idle (green), unavailable (red)) of extensions on the BluStar 8000i.

Example

A Supervisor has a worker added to her favorites and she configures BLFs on her BluStar 8000i for monitoring the status of a worker’s BluStar 8000i use (busy, ringing, available, and unavailable). When the worker picks up his BluStar 8000i to make a call, the contact button goes yellow (busy) on the Supervisor’s BluStar 8000i favorites screen to show that the worker’s phone is in use.

Note:

Contact your system administrator to configure the BLF feature for you.

Search

Users can search through their contacts, favorites, directory, and call history on the search screen. Contacts can be sorted by the following:

• default (most recent calls dialed or received)

• first name

• last name

• company then first name

• company then last name

Users can also type in the name of the contact they are looking for in the search text field.

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Telephone Feature Controls

To Open the Search Screen:

1. In the telephone feature controls, touch the search button.

The button is outlined in green, indicating that your favorites is open.

To Search for a Contact:

1. Tou ch the search button.

2. Use your finger to scroll through the contacts under the contacts, favorites, directory, or history headings.

3. Touch a contact button to call them.

OR Touch the arrow on a contact button.

4. Tou ch + add to contacts or add to favorites.

To Sort Contacts:

1. Tou ch the search button.

2. Touch the arrow on the sort by default button at the top of the screen.

3. Select either:

• sort by default

• sort by first name

• sort by last name

• sort by company then first name

• sort by company then last name

To Close the Search Screen:

1. In the telephone feature controls, touch the search button to de-select it.

OR On the search screen, touch done. The button is not outlined in green, indicating that your favorites is closed.

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Telephone Feature Controls

History

The history screen displays information about each call that you have either received, missed, or dialed. The BluStar 8000i logs the name and number of the caller, and the date and time of the call. Call history is divided into two folders at the top of the screen: all (calls) and missed (calls). All calls includes calls that are received and dialed. By default, the contacts in the all (calls) or missed (calls) folders are sorted by date. You can also sort the contacts by the following:

• first name

• last name

• company then first name

• company then last name

• number or SIP URL

• call sequence

Users can also type in the name of the contact in the search text field, call a contact from this screen, and erase contacts from their call history.

Missed Calls Indicator

The history button will show a missed calls indicator that increments the number of missed calls. Once a user touches the history button to view the missed calls, the missed calls indicator will disappear from the button.

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Telephone Feature Controls

To Retrieve Missed Calls:

1. Tou ch the history button.

2. Select the missed folder.

3. Touch a contact button to call them.

OR Touch the arrow on a contact button.

4. Tou ch + add to contacts or add to favorites.

5. Tou ch the history button again to de-select it and close the search screen.

To Sort Call History:

1. Tou ch the history button.

2. Touch the arrow on the sort by default button at the top of the screen.

3. Select either:

• sort by default

• sort by first name

• sort by last name

• sort by company then first name

• sort by company then last name

• sort by number of SIP URL

• sort by call sequence

To Erase Call History:

1. Tou ch the history button.

2. Tou ch the erase history button.

The following message appears: Are you sure you want to erase all call history entries?

3. Tou ch erase call history or cancel.

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Telephone Feature Controls

Voicemail

Pressing the voicemail button allows you to directly dial your voicemail and access your messages. Your voicemail must be setup by your system administrator before you can access it. Contact your system administrator for more information.

The BluStar 8000i displays up to 99 voicemail messages for an account even if the number of voicemail exceeds the limit.

Message Indicator

The voicemail button will show a message indicator that increments the number of new voicemail messages. In SIP Call Server mode, a (!) may display instead of a number to indicate that there is a new voicemail.

Once a user touches the voicemail button to listen to the messages, the message indicator will disappear from the button.

Using Voicemail

1. Touch the voicemail button.

You will be connected to a voicemail server where you can enter in your password to retrieve your messages.

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Audio/Video Controls

Users can adjust the audio and video settings through the Audio/Video button on the main screen. The BluStar 8000i has the following Audio/video controls:

Audio/Video Control Description

Allows you to adjust the ringer volume on your BluStar 8000i. You can decrease the volume by pressing the (-) sign and increasing it by pressing the (+) sign. Users can also change the volume by pressing the volume control key on the phone.

To change the volume of incoming calls, button clicks etc. users can go to the sounds screen in the tools menu, see “Sounds”on page 47.

Note:

If you want to adjust the volume of the other party, use the volume button in the call options panel menu on the call screen.

Allows you activate the speakerphone.

For more information, see “Using Handsfree Speakerphone”on page 65.

Allows you to activate the headset.

For more information about the Headset Key, see “Using a Headset”on page 65.

Opens the magic mirror.

For more information, see “Magic Mirror Screen” on page 41.

Turns on self view. When you are in a call or on the Magic Mirror screen, you will be able to see yourself in the bottom right-hand corner of the screen.

For more information, see “Self View Screen” on page 42.

Mutes the microphones on your BluStar 8000i so that other parties cannot hear you.

For more information, see “To Mute Your BluStar 8000i:” on page 68.

Note:

If you want to mute the other party, use the Mute button in the Options menu on the Call screen (see “To Mute a Caller:” on page 68).

Turns off the camera so that only voice is available during the call. When you select voice only, you will see the video mute indicator around the camera turn off indicating that the video is turned off. When you de-select it (video is on) the video mute indicator is yellow.

For more information, see “To Answer a Call with Voice Only:” on page 66.

Magic Mirror Screen

The Magic Mirror screen shows you a full size view of the video image that your BluStar 8000i camera sends to others.

To Activate the Magic Mirror screen:

1. Tou ch magic mirror in the audio/video control menu.

You will now see yourself on the screen.

In addition to the full size view, the Magic Mirror screen also offers three choices of exposure: standard (auto exposure), dimmer, and brighter. These controls allow you to adjust the cameras exposure of the transmitted images.

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Audio/Video Controls

self view

To Set Vid e o Exposure:

1. Touch the audio video button.

2. Tou ch magic mirror then the options button.

3. Select either brighter, standard exposure, or dimmer.

4. Press done.

Note:

Please use these controls sparingly, keeping in mind that they affect how your transmitted images appear to others.

Self View Screen

Self View is essentially a smaller magic mirror, as it also shows you what you look like. When you are in a video call and touch the self view button, you will see the self view screen appear on the BluStar 8000i. When you deselect the self view button, it disappears. The self view screen is great to use especially if you are in a moderated conference call (see If the

Moderator Moves You into a Large Window or Thumbnail on page 85).

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Audio/Video Controls

To Turn On Self View:

1. Tou ch the audio video button.

2. Tou ch self view.

The button is outlined in green indicating that self view is on.

To Turn Off Self View:

1. Tou ch the audio video button.

2. Tou ch the self view button that is outlined in green.

The button is not outlined in green, indicating that self view is turned off.

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App & Telephone Connection Management Controls

Users can use the following app and telephone connection management controls while using the BluStar 8000i.

App & Telephone Connection Management Controls

Description

Opens or closes the App menu.

For more information, see “Application Menu”on page 45.

Opens the Home screen.

For more information, see “Home Screen” on page 17.

Allows you to place an active call on hold.

For more information, see “Placing a Call on Hold”on page 70.

Allows you to end an active call.

For more information, see “Ending Calls”on page 69.

Allows you to pickup a call that is on hold.

For more information, see “To Pickup a Call on Hold:”on page 70.

Allows you to join two or more calls, creating a conference call.

For more information, see “To Initiate a Consultation Hold Conference:”on page 75

Shows you how many callers you have placed on hold.

For more information, see “To Swap a Call:”on page 75.

Al low s yo u to swa p be twe en t wo c all s. I f Ca ll 1 is on h old and you are spe ak ing wit h Ca ll 2 , yo u ca n pr ess the swap button beside Call 1 and it will automatically switch you to Call 1 and put Call 2 on hold.

For more information, see “To Swap a Call:”on page 70.

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Application Menu

The BluStar 8000i has the following applications:

• Tools

• About

• Lock Screen (see Lock Screen on page 22)

• Log Off (see Logging Off on page 14)

• Status

• screenShare (BAS mode only)

• Calculator

• Clock

• Stocks

• Weather

To Open the Application Menu:

1. Tou ch the app menu button

OR the hot key. The app menu button is outlined in green, indicating that it is opened.

To Close the Application Menu:

1. Tou ch the home button

OR the hot key. The app menu button is no longer outlined in green, indicating that it is closed.

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Application Menu

To ols

The tools screen’s preferences panel allows you to do the following:

• Enter User Identity (login name, display name, and password) (BAS mode only)

• Assign custom Sounds to various BluStar 8000i actions

• Control Call Handling – Whether or not you wish your terminal to automatically answer incoming calls

– Adjusting the H transmit rates (bandwidth)

• Specify the Terminal Identity connection settings used by the terminal to communicate with your network

• Use Utilities to control screen brightness, calibrate the touchscreen, check for software updates, or reset the terminal to

factory defaults

• Add a Fingerprint to your account using the fingerprint reader

• Import Contacts from Microsoft Exchange

• Configure the LDAP Directory

User Identity

Note:

The user identity screen is not available in SIP Call Server mode.

The user identity is pre-configured by the system administrator. If you have any questions about your user identity, please contact your system administrator. Users can, however, change their password on this screen.

Note:

Settings on this screen that the user cannot edit are represented by grey text. Please contact your system administrator for assistance with information entered in the user identity fields.

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Application Menu

To Change your Password:

1. Type in your old password.

2. Type in your new password.

3. Confirm your new password.

4. Tou ch change password.

Sounds

From the sounds menu, you can alter the sound duration, type of sound, and volume for the following:

• incoming call

• incoming call waiting

• outgoing call

• outgoing call failed

• transfer succeeded

• button click

• dialpad click

• keyboard click

To Change the Duration:

1. Tou ch the repeating button.

2. Select either:

• Off

• Single

• Repeating

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Application Menu

To Change the Type of Sound:

1. Touch the Ring modern 1 button.

2. Select a ring tone (e.g., Ring Beethoven).

To Change th e Vo lume:

1. Tou ch (-) or (+) on the volume button.

2. Tou ch done when finished.

Call Handling

From the call handling screen, you can change the settings for the following:

Call Handling Feature Description

Auto Answer Allows incoming calls to be automatically answered after a pre-set period (e.g. instantly or after 1 ring). Auto answer can

Transmit Rates Allows user to change the maximum transmit rate and the non-BluStar device transmit rate.

Layout Options Allows users to preserve the video width. If the preserve video width is checked, the video screen will be a set size. If it

Call Forward Allows incoming calls to be forwarded to another destination. Users can configure call forwarding for when they do not

also be configured when the user “is in a call or conference”, or “if in call with non-BluStar device” (NA in SIP Call Servermode).

When auto answer is configured, you will see a symbol on the top of the Home screen.

is unchecked, the video screen will be the size of the favorites menu (video will be cropped), which allows the user to access the applications on the right-hand side of the screen.

answer a call (no answer), for all calls, or for when they are on a call (their status is set to busy).

When call forwarding is configured, you will see a symbol on the top of the Home screen.

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Application Menu

To Configure Auto Answer:

1. Tou ch the auto answer button.

2. Select either:

• instantly

• after 1-10 rings Note:

If you select “off” you wont be able to configure auto answer for “if in call or conference” or “if in call with non BluStar device”.

3. Tou ch the if in call or conference button.

4. Select either:

• decline new call and remain in old call

• conference new call into old call

• answer new call and disconnect old call

• answer new call and put old call on hold

5. Tou ch the if in call with non BluStar device button. Note:

Not available in SIP Call Server Mode.

6. Select either:

• answer new call and disconnect old call

• decline new call and remain in old call

7. If you don't have to configure anything else on the screen, touch done.

To Configure the Transmit rate

1. Tou ch the max transmit rate button.

2. Select one of the options (e.g., Default).

3. Tou ch the non BluStar device transmit rate button (e.g., Default (786)).

4. If you don't have to configure anything else on the screen, touch done.

To Confi gure Layout Options:

1. Touch or untouch the button beside “preserve video width”.

2. If you don't have to configure anything else on the screen, touch done.

To Configure Call Forward Settings:

1. Tou ch the no answer field to enter in the forwarding number using the on screen keyboard.

2. Tou ch the After 1 ring button to select how many rings you want to wait until the phone forwards the call.

3. Tou ch the all field to enter in the forwarding SIP URL or number using the on-screen keyboard.

4. Tou ch the busy field to enter in the forwarding SIP URL or number using the on-screen keyboard.

5. If you don't have to configure anything else on the screen, touch done.

6. In the telephone feature controls, make sure the forward button is selected.

Terminal I dentit y

Please contact your system administrator for assistance with information entered in the terminal identity fields.

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Application Menu

Utilities

From the utilities screen, you can do the following:

Option Description

Change the screen brightness Allows users to set the amount of light that illuminates the LCD screen.

Calibrate the touchscreen Allows users to calibrate the screen. A splash screen will appear prompting the user to touch

Clear stored pictures Allows users to clear cached pictures (stored temporarily) on the BluStar 8000i terminal, with-

Check for updates Allows users to restart their BluStar 8000i and install an available update.

Reset to factory defaults Allows users to manually reset their BluStar 8000i to factory defaults.

the targets on the screen.

out having to reboot the BluStar 8000i. For example, if a user updates a Microsoft Exchange contact with a new picture, in order to see the new picture displayed on the BluStar 8000i they must clear the stored pictures.

Note:

Not available in SIP Call Server mode.

Contact your system administrator if you feel you need to reset your BluStar 8000i.

To Change the Screen Brightness:

1. Tou ch (-) or (+) on the screen brightness button.

2. If you don't have to configure anything else on the screen, press done.

To Calibrate the Touchscreen:

1. Tou ch calibrate touchscreen button.

2. Touch the target for several seconds then lift your finger off the screen.

The following message appears: “Calibration completed successfully. Do you want to test the calibration?”

3. Press either test or accept and follow the on screen instructions, or press cancel

4. If you don't have to configure anything else on the screen, press done.

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Application Menu

To Clear Stored Pictures:

1. Tou ch the clear stored pictures button.

To Manually Check for Updates:

Notes:

Please contact your system administrator before you upgrade.

1. Tou ch the check for updates button.

2. Select restart and install or continue if there are no updates available.

3. If you don't have to configure anything else on the screen, press done.

Fingerprint

The biometric fingerprint reader efficiently identifies users and makes Hot Desking from any BluStar 8000i device an effortless task. A BluStar 8000i terminal can have up to five registered users. If someone wants to use the fingerprint reader to login to a terminal with more than five registered users, then they have to first delete a user on the fingerprint screen in order to add their fingerprint.

The first time you login to the BluStar 8000i you can assign a fingerprint to your account. On the fingerprint screen, you have to login using your user name and password to add a new fingerprint.

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Application Menu

Once you have registered a fingerprint to your account, when you open the fingerprint screen you will see that you have a fingerprint already registered to your account.

You can select the view users button to see how many other users have a saved fingerprint on the terminal.

To Ad d a Fi ngerprint:

1. Enter in your login password.

2. Tou ch next.

3. Using the fingerprint reader on the phone (not the image on the screen) swipe your finger SLOWLY in a vertical/down-

ward motion to add a fingerprint.

4. Swipe your finger again.

The status bar increases.

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Application Menu

5. Swipe your finger again.

The status bar increases.

6. Swipe your finger again.

Registration is now complete. The status bar increases to 100%.

To Delete a Registered User:

1. From the fingerprint screen, touch the view users button.

2. Touch the box beside a user and then the delete selected button.

The user is removed from the screen.

Contacts

Users can import their Microsoft Exchange contacts into their BluStar 8000i address book. This allows users to stay in sync with their business contacts. Any changes (i.e. create, modify, or delete) made to contacts on the BluStar 8000i and/or on their PC will automatically update the Microsoft Exchange contacts in real time. Users can also use Secure Sockets Layer (SSL), which provides secure communications over the Internet. All data exchanged is also encrypted to increase security.

Note:

If you use Microsoft Exchange personal contacts, you wont be able to access your personal contacts set up by your system administrator.

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Application Menu

To Configure Microsoft Exchange Contacts

1. Touch the use Microsoft Exchange personal contacts button. Note:

When you select this option you wont be able to access your personal contacts that have been set up by your administrator.

2. Enter your Microsoft Exchange email address. For example, “johndoe@acme.com”.

3. Enter the Microsoft Exchange server name or IP address. For example, “mail.acme.com”.

4. Select use login credentials if your BluStar 8000i user name and password is the same as your Microsoft Exchange

user name and password. OR keep this option unselected and manually enter in your Microsoft Exchange username, (optional) domain, and

password.

5. Select use SSL (Secure Sockets Layer) if you want to ensure that you have secure communications over the Internet.

6. Touch the test button to test the configuration.

If the configuration is successful, there will be a green check mark above the test button (see image above). If the test failed, you will see an error message similar to the ones below.

If you see an error message, go back and re-enter the fields with the correct information.

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Application Menu

LDAP Directory

The BluStar 8000i is able to use a Lightweight Directory Access Protocol (LDAP) server for reading directories over an IP network. Your system administrator can allow you to edit your own LDAP directory configuration settings, which will override the configuration coming from the configuration server. You can choose to have the global directory and the LDAP directory on your BluStar 8000i, or if you select “only use LDAP directory” you wont be able to access the global directory set up by your system administrator.

The LDAP directory has two sets of settings: Server and User. Server settings are set by the administrator using parameters in the configuration files. User settings are configured by the user in the tools menu on the BluStar 8000i UI.

LDAP Directory Name

You can specify the name of the LDAP directory. The name is the label that will be displayed in the directory screen to identify the content, and it is usually the company name or “corporate”.

LDAP Server

You can specify the IP or hostname of the LDAP server. This will typically be the organization’s main LDAP server, which contains the organization’s main directory (global address book). Users can add additional LDAP servers as desired. This parameter is in the following format: ldap.company.com.

LDAP Port

LDAP port is the LDAP interface port. This is an optional field. If left empty, the default port “389” is used.

LDAP Base DN

You can specify the LDAP server base Distinguished Name (DN) or the description of the top level of the directory tree. Usually if a company domain is company.com, the base DN must be entered under the form “dc=company, dc=com”.

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Application Menu

To Configure the LDAP Directory:

1. Touch the override server configuration button.

This allows the user LDAP settings to override the LDAP server settings.

2. Enter the LDAP directory name. For example, “acme”.

This name will appear as a folder on the directory screen.

3. Enter the LDAP server name or IP address. For example, “ldap.company.com”.

4. (Optional) Enter the LDAP port number. If no port number is entered, the default “389” port will be used.

5. Enter the LDAP base DN. For example, “dc=acme, dc=com”.

The base DN is the initial filter for every LDAP request.

6. Select use login credentials if you want to connect to the LDAP server using the BluStar 8000i user name and password.

OR keep this option unselected and manually enter in a username and password.

Note:

If LDAP authentication is anonymous, the user name and password fields can be left empty.

7. Select only use LDAP directory if you don't want to use the global directory set up by your system administrator.

8. Touch the test button to test the user settings configuration.

If the configuration is successful, there will be a green check mark above the test button. If the test failed, you will see an error message similar to the ones below.

If you see an error message, go back and re-enter the fields with the correct information.

About

Provides software, hardware, copyright, restrictions, and limited rights information for the BluStar 8000i terminal.

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Application Menu

Status

The status screen displays current operating status and version information for the BluStar 8000i.

Network Info

Displays network address and link status for the terminal’s network connection. If ATM is connected, network info provides a link to view the UNI configuration settings.

Detailed Media Info

• Audio Details – Displays details about the audio configuration and audio packet statistics

– Displays transmit and receive statistics for the terminal’s audio traffic

• Video Details – Displays details about the self view and main window statistics – Displays transmit and receive statistics for the terminal’s video traffic

– Displays camera status information – Displays video codec status information – Displays details about the video display

10/100/1000M Gigabit Ethernet Switch Controller

Displays information on link status information.

System Temperature and Voltage Sensors

Displays the current temperature and voltage levels of the terminal systems.

Disk Info

Displays disk and memory usage information.

VAV Driver Info

Displays information about the BluStar 8000i Encoder DSP driver.

Memory/System Info

Displays details about the system processes, terminal up time, CPU load, and memory usage.

Configuration Info (SIP Call Server mode only)

Contains links to terminal configuration (aastra.cfg, <model>.cfg, and <mac>.cfg) information and user configuration (<user>.cfg) files.

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Application Menu

screenShare

The screenShare app is activated when you have hidden the screenShare window that appears on your screen when you are in a call and the other caller party shares PC information with you using the Aastra BluStar Client.

Note:

The screenShare app is not available in SIP Call Server mode.

The Aastra BluStar Client allows users to capture and send images from their PC to other BluStar 8000i call participants. During point-to-point calls or conference calls, video frames captured by the Aastra BluStar Client are transmitted to all participants in the call via the screenShare app. See the Aastra BluStar Client User Guide for more information on the Aastra BluStar Client.

The options button in the screenShare window opens the screenShare options menu, where you can do the following:

• make the screenShare window larger or smaller

• hide the window (this activates the screenShare app button in the app menu, allowing you to open the screenShare

window)

To Hide the screenShare Window

1. When you have a screenShare window on your BluStar 8000i, touch the options button then hide.

You will now see the screenShare window disappear from your screen.

To Open the screenShare Window:

1. Touch the screenShare app.

You will now see the screenShare window in the center of the BluStar 8000i screen.

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Application Menu

To Maximize the screenShare Window:

1. When you have a screenShare window on your BluStar 8000i, touch the options button then make larger.

You will now see the window in the center of the BluStar 8000i screen.

To Minimize the screenShare Window:

1. When you have a screenShare window on your BluStar 8000i, touch the options button make smaller.

You will now see the window minimized on the right-hand side of the screen.

Clock

The clock app shows the time and date for a selected city on a world sunlight map. This live map shows the earth’s pattern of sunlight and darkness. The clock app is designed to fit in the top frame on the home screen.

To Select a City

1. Touch the clock app.

2. Touch the geographical area where the city is located.

Cities will appear.

3. Select a city from the scollable city menu that appears on the screen.

The city’s name, time, and date appear on the world map.

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Application Menu

Stocks

On the stocks screen, you can monitor various stocks. Up-to five stocks can be displayed on the screen at one time. The options button opens the stock options menu, where you can do the following:

• add, delete, or change the order of your stocks.

Notes:

• Stock information is provided by Yahoo! Finance & is delayed by 20min.

• The AAH.TO stock is displayed by default.

To Add a Stock Symbol or Name:

1. Touch the stocks app.

2. Touch the options button then configure.

3. Touch the Enter Stock symbol or name... button.

4. Type in the stock symbol or name of the stock.

5. Select a stock under the Symbol Lookup Results.

It will be added to your Monitored Stocks.

6. If you don't have to configure anything else on the screen, press done.

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Application Menu

To Delete a Stock:

1. Tou ch the stocks app.

2. Tou ch the options button then configure.

3. Tou ch the red (-) sign beside a Monitored Stock.

4. If you don't have to configure anything else on the screen, press done.

To Change the Order of Your Stocks:

1. Tou ch the stocks app.

2. Tou ch the options button then configure.

3. Tou ch the Up or Down arrows beside a Stock to change the order. Note:

Only the top five stocks will be displayed on the screen.

4. If you don't have to configure anything else on the screen, press done.

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Application Menu

Weather

On the weather app, you can see the Current and 5-day forecast for up to seven locations at one time. Simply slide your finger across the weather screen to show each location.

The options button opens the weather options menu, where you can do the following:

• configure the information to be in metric or imperial

• add, delete, or change the order of your saved locations

Note:

Weather information is provided by Yahoo! Weather and is updated every 2 hours.

To Ad d a Lo cation:

1. Touch the weather app.

2. Touch the options button then configure.

3. Touch the Enter City or Zip code... text field.

4. Type in a city or zip code.

5. Select a location under the Search Results.

It will be added to your Saved Locations

6. Under Units, touch either Metric or Imperial.

7. If you don't have to configure anything else on the screen, press done.

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Application Menu

To Delete a Loca tion:

1. Tou ch the weather app.

2. Tou ch the options button then configure.

3. Tou ch the red (-) sign beside a Saved Location.

4. If you don't have to configure anything else on the screen, press done.

To Change the Order of your Saved Locations

1. Tou ch the weather app.

2. Tou ch the options button then configure.

3. Touch and drag a city to another number.

4. If you don't have to configure anything else on the screen, press done.

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Making Calls

This section describes how users can make a call on their BluStar 8000i.

Making a Call

After logging in, you can place a call using the dial pad, headset, favorites, history, and directory. When you place a call, a calling menu appears on the screen allowing you to do the following:

• mute the call

• select voice only

• change the ring volume

• select cancel

The callers name and sip address appears as well.

To Make a Call Using the Dial Pad:

1. Touch the dial pad button or lift the handset to bring up the dial pad.

2. Type in the SIP URL or number using the dial pad/on-screen keyboard. (Touch backspace to delete incorrect entries

or cancel to clear the entire entry.)

3. Tou ch dial.

4. Tou ch goodbye to end the call.

To Make a Call Using Redial:

1. Touch the redial button.

2. Tou ch dial.

3. Tou ch goodbye to end the call.

To Make a Call Using Favorites:

1. Touch a contact in your favorite menu.

2. Tou ch goodbye to end the call.

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Making Calls

To Make a Call Using Call History:

1. Tou ch the history button.

2. Tou ch the all or missed folders.

3. In the resulting list, touch a contact button next to the desired party. Note:

You can erase the contents of the selected call history list by touching the erase history button.

4. Tou ch goodbye to end the call.

To Make a Call Using Contacts & Directory:

1. Touch the contact button for your personal contacts or the directory button for contacts available to all authorized

users on your BluStar 8000i.

2. Touch the desired folder Note:

The folders in the global directories panel are controlled by the system administrator.

3. In the resulting list, touch a contact button next to the desired party.

4. Tou ch goodbye to end the call.

Using Handsfree Speakerphone

The speakerphone feature allows you to speak to someone without using the handset or a headset. You must either select the speakerphone button or press the speakerphone key in order to activate this feature. When the speakerphone is activated, you will see the red LED light beside the speakerphone key turn on.

To Make Calls Using the Speakerphone:

1. Tou ch the audio video then the speakerphone button on the screen.

OR Press the speakerphone key.

2. Place a call.

Using a Headset

The BluStar 8000i accepts headsets through the labelled jack on the back of the unit. You can make and receive calls using your headset and adjust the volume. When the headset is activated, you will see the red LED light beside the headset key turn on.

To Make Calls Using a Headset

1. Plug a headset into the labelled jack at the back of the BluStar 8000i.

2. Tou ch the audio video then the headset button on the screen.

OR Press the headset key.

3. Place a call.

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Receiving Calls

When someone is calling you, the BluStar 8000i rings and an incoming call menu appears on the screen allowing you to do the following:

• ignore the call

• turn off the ringer (silence)

• answer the call

• select video answer

The callers name and SIP URL appears as well.

When you receive an incoming call, the L1 key will flash. If you receive a second call at the same time, you will see a second call menu appear on the screen and the L2 key flashing. If you answer the first call, the second call menu will still appear on your screen. If you answer the second call, the BluStar 8000i will automatically put the first call on hold. See Placing a Call

on Hold on page 70 for more information.

To Answer a Call with Voice Only:

1. Touch the answer button or pickup the handset.

A picture of the caller and the voice only button is outlined in red indicating that the call is voice only.

Note:

You can also disable camera video transmission by flipping the mechanical shutter on the camera down over the lens.

2. Tou ch goodbye to end the call.

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Receiving Calls

To Video Answer a Call:

1. Tou ch the video answer button or pickup the handset and deselect the video only button.

You will see the caller if they do have not disabled their camera.

2. Tou ch goodbye to end the call.

To Decline a Call:

1. If you wish to decline the call, touch ignore to automatically disconnect the call.

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Handling Calls

You can handle calls on the BluStar 8000i by placing calls on hold, transferring calls, and joining calls in a conference.

During Calls

During a video or voice only call you can select the options menu on the callers window to do the following:

• mute the caller

• adjust the volume

• add the caller to your contacts

• use the tone pad

• disconnect from the call

If you are in a video call and you touch the voice only button, your camera will turn off the video and the screen will show your callers contact information.

To Mute Your BluStar 8000i:

1. During a call, touch either the audio mute key

OR Touch the audio video button then mute.

The Audio Mute Indicator turns red, the LCD beside the audio mute key turns red, and the mute button on the screen is outlined in red.

To Mute a Caller:

1. During a call, touch the options button.

2. Tou ch mute.

The button is outline in red, indicating that the callers microphone is off.

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Handling Calls

To Add a Contact:

1. During a call, touch the options button.

2. Tou ch add contact.

The contact will automatically be added to your contacts. If you have already added the contact, a message will appear on the screen saying: “# is already in your personal

address book”. You can select either:

a) Add a new contact anyway. The contact will appear twice in your contacts. b) Cancel.

Ending Calls

To end a call, you first need to connect or reconnect to the call if not already connected (for example, if your caller is on hold you need to pickup the call).

To End a Cal l

You can end a call by doing one of the following:

• Press the Goodbye button or a line/call appearance key of the active call to end the call.

• Touch the options menu, then disconnect.

• If connected through the handset, you can also place the handset back on the hook to end the call.

Switching Screens In a Call

During a call, you can open the app menu and other screens, such as your favorites. For example, in the image below, you can see the caller window on the left and the app menu opened on the right.

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Handling Calls

Placing a Call on Hold

To Place a Call on Hold:

1. You can place an active call on hold by pressing the hold button.

The pickup button appears on the screen and the LED of a line/call appearance key (e.g. L1) will flash slowly indicating that the call is on hold.

Note:

When a call is on hold, the party on-hold is not able to see or hear you.

To Pickup a Call on Hold:

1. To resume the call with the party on hold, touch the pickup button or press L1 (or L2 depending on which line the

caller is on).

To Swap Calls

Allows you to swap between two or more calls. For example, if Call 1 is on hold and you are speaking with Call 2, you can press the swap button on the screen or below Call 1 in the call appearance menu and it will automatically switch you to Call 1 and put Call 2 on hold. You will notice that the join and swap buttons that appear on the screen disappear when you press the calls on hold button. They then reappear on in the call appearance menu.

To Swap a Call:

When you have only one call on hold and one active call:

1. Press the swap button that appears on the screen of the active caller.

Or Press the calls on hold button & touch the swap button under the caller that is on hold.

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Handling Calls

When you have more than one call on hold and one active call:

1. Press the calls on hold button.

2. Tou ch the swap button under the caller that is on hold.

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Handling Calls

Transferring a Call

There are two types of call transfers that can be performed:

• Blind transfer

• Consultation hold transfer

Blind Transfer

This method allows you to transfer a call to another number, or to connect two active calls together and remove the calls from your BluStar 8000i screen.

1. During a call, touch the transfer buton.The call is now on hold pending completion of the transfer.

A red call appearance bar at the bottom right-hand corner of the screen says “1. Choose transfer target” and shows the name or number of the caller now on hold.

2. Select an available contact from your favorites menu, contacts, etc.

OR Dial a number or SIP URL using the dial pad and touch dial.

You will hear a sound from your BluStar 8000i indicating that the call on hold is connected to the selected contact. The call appearance for the call that was transferred is also removed from your screen.

Note:

If the destination phone to which you are attempting to transfer the call is busy or unattended, the transferred party will receive either a busy signal or voice mail.

Cancelling a Transfer

1. To cancel the transfer, touch the pickup button.

The call that you were attempting to transfer is no longer on hold.

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Handling Calls

Answering Incoming Calls while Transferring

To answer an incoming call while a transfer in progress:

1. If an incoming call appearance arrives before completing a transfer, touch answer to connect to the incoming call. Note:

You may also choose to decline the call, which automatically disconnects the call.

2. The call that is being transferred will remain on hold and the transfer operation will be cancelled. Any other calls on

hold will remain on hold.

Consultation Hold Transfer

If you wish to talk privately to a third party prior to transferring an existing call, do the following:

1. During a call (call 1), touch hold.

The pickup button appears on the screen and the LED of the L1 key flashes slowly indicating that the call is on hold.

2. Select a contact (call 2) that you wish to connect call 1 to.

When the call connects, a private conversation between you and the new contact (call 2) can occur without the participation of call 1 (who is on hold).

3. When you have finished conversing with call 2, touch the transfer button in the telephone controls menu while call 2’s

call appearance is active.

4. Tou ch the transfer button under call 1.

You will hear a sound from your BluStar 8000i indicating that the two calls have connected. Both call appearances are removed from your BluStar 8000i screen.

After the call is transferred, any other calls on hold remain on hold.

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Handling Calls

Diverting Calls from Your BluStar 8000i

Your system administrator can enable/disable a feature on your phone that allows incoming calls to be diverted to another BluStar if required. When an outgoing call from the BluStar 8000i is being diverted to another destination (i.e., via call forward), the BluStar 8000i displays the caller ID (display name and username) of the new destination and the reason for the call diversion. Similarly, at the new destination, the caller ID of the original call destination displays.

Call Diversion Example:

1. Tim calls Mark at x400.

2. Mark’s BluStar 8000i is busy.

3. Mar k’s BluStar 8000i diverts the incoming call to another destination (Mark has immediate call forwarding set to Roger @ ext. 464).

4. Tim’s BluStar 8000i displays the name and extension of where the call is being diverted to and the reason for diverting the call.

5. Roger’s BluStar 8000i accepts the call and displays the name (or number)of the BluStar 8000i of the incoming call (Tim) and the

name (or number) of the original destination (Mark).

To enable this call diverting feature, contact your system administrator.

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Conference Calls

The BluStar 8000i supports conference calls of 3 participants (including the host) in SIP Call Server mode and multi-way conferencing in BAS mode. The following two types of conference calls can be initiated by a BluStar 8000i:

– Consultation hold – Saved conferences (BAS mode only)

When you initiate a conference call, your terminal becomes the “host” of that conference. The conference host is responsible for all coordination between conference participants.

Note:

The conference host should not choose to logoff and restart or logoff and shutdown via the logoff button until all parties of the conference call have been disconnected. If the conference host terminal shuts down or is disconnected, then the remaining conference participants cannot make any changes to the conference other than to hang up. They can, however, see and hear each other until they hang up.

Consultation Hold Conference Calls

Consultation hold conference calling allows you to converse privately with a new party before adding that party to the conference call.

To Initiate a Consultation Hold Conference:

1. While in an active call, touch Add Participant. You can click Cancel add if you decide to not add a participant.

The active call will now be placed on hold.

2. Select a contact you wish to add to the conference (from favorites, contacts, directory etc.)

When connected, you may converse privately with the called party prior to joining the party to the conference call.

3. Tou ch the join button that appears on the screen of the active caller.

Or Press the calls on hold button & touch the join button under the call appearance bar of the caller that is on hold. You are now in a conference call and both participants will appear in the two large windows on your screen. Any other calls (that are not in the conference) remain on hold (if applicable).

4. If desired, touch the options button on caller’s window to adjust the relative volume of that party using the up/down

arrows or Mute button.

5. When finished, touch done to hide the options panel.

Cancelling a Called Party before it Joins a Conference

To cancel a called party before it has joined a conference:

1. Touch the goodbye button below the call appearance bar of the party you were attempting to add. This terminates

the call with the contact you were attempting to add to the conference call.

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Conference Calls

Adding a Call On Hold to the Existing Conference

1. Press the calls on hold button & touch the join button under the conference call appearance bar.

The caller is now in the conference call. Any other calls (that are not on the conference) remain on hold (if applicable).

2. If desired, touch the options button on the caller’s window to adjust the relative volume of that party using the

up/down arrows or mute button.

3. When finished, touch done to hide the options panel.

Conferencing an Incoming Call

On the call handling screen in the tools menu, you can determine the auto answer settings when you are in a conference call (see To Configure Auto Answer: on page 49).

To answer an incoming call and join it to an existing conference call, do the following:

1. On the incoming call appearance, touch the pickup button to answer. The conference call will be placed on hold. If

you wish to decline the call, touch the goodbye button to terminate the incoming call.

Note:

Any existing party in the conference call may add parties to the conference call.

2. Press the calls on hold button & touch the join button under conference call appearance bar that is on hold.

You are now in a conference call and both participants will appear in the two large windows on your screen. Any other calls (that are not on the conference) remain on hold (if applicable).

3. If desired, touch the options button on the caller’s window to adjust the relative volume of that party using the

up/down arrows or mute button.

4. When finished, touch done to hide the options panel.

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Conference Calls

Saved Conference Calls

Users can initiate a conference call by pressing on a saved conference. This method is great for large periodic conferences, where the participants are expecting to be called. You have the option to dial all users at the same time, which is a great time saver.

Note:

Saved conference calls are not available in SIP Call Server mode.

To Initiate a Saved Conference:

1. Tou ch the my conf button.

2. Click on a saved conference folder at the top of the screen.

3. Tou ch dial saved conference button.

The following message appears: “Do you wish to dial all contacts in this saved conference, or only those contacts who are Available/Busy/Unknown?”

4. Tou ch either:

• Dial only Available/Busy/Unknown contacts

• Dial all contacts regardless of presence

• Cancel

You will see all available participants appear on your screen in the large windows and in thumbnails (depending on how many participants you have in your saved conference.) The participants will also be in the participant list.

Ending a Conference

The conference host should not end the conference by pressing the Goodbye button until all parties of the conference call have been disconnected. If the conference host disconnects from the conference, the remaining conference participants cannot make any changes to the conference other than to hang up. They can, however, see and hear each other until they hang up.

Conference Calls on page 83).

To End a Conference:

1. When your conference is over and all of your participants have been disconnected, touch the Goodbye button.

To be able to disconnect all participants at once, you must have moderator control (see Moderated

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Conference Calls

Conference Call Options & Screen Modes

During a conference call, users can access the conference menu from the telephone feature controls and the call options menu for each of the participants.

Call Options

Touching the options button on any of the caller’s windows, or the “more” triangle on a thumbnail or in the participant list, opens the call options menu for that party. On this panel, you can:

• Adjust or mute the volume of that party

• Add the party to your address book

• Disconnect the party

• Open a tonepad to dial another party

• Touch done to close the panel

Conference Menu Options (BAS mode only)

The conference menu button in the telephone feature controls menu allows you to do the following:

• Save a conference

• Become the moderator (see Moderated Conference Calls on page 83)

• List participants

• Change the conference format

• View saved conferences

Saving A Conference Call

You can save a conference while the conference is underway in order to save the contact information for all of the participants. Saved conferences can be dialed from the saved conferences panel, and can also be added to your favorites.

This feature allows you to call all participants in the conference at once, rather than dialing each participant individually.

Note:

You can also create a saved conference on the BAS. See To Add a Saved Conference: on page 98.

To Save a Conference Call:

1. In a conference call of two or more participants, touch the conf menu button on the control bar.

2. Touch the save conf button.

To Rename a Conference:

1. In a conference call of two or more participants, touch the conf menu button on the control bar.

2. Touch the saved conf button.

3. Click on a conference folder at the top of the screen.

The conference has a date and time name.

4. Touch the rename button.

5. Touch the conference name and re-enter the new name.

6. To uc h done.

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Conference Calls

To Save a Conference to Favorites:

1. In a conference call of two or more, touch the conf menu button on the control bar.

2. Tou ch the saved conf button.

3. Click on a conference folder at the top of the screen.

4. Tou ch the add saved conference to favorites button.

Participant List

Participants remote to your terminal who are not shown in one of the three large windows appear in a thumbnail image that shows “live” video of that party (audio-only callers appear as gray boxes). Up to 8 thumbnails appear (left-to-right) on the screen in the order in which they were added to the conference. If there are more than 11 participants (3 in the large windows and 8 thumbnails), additional participants are shown in the participant list (see To View Participant List: on page

79).

You can sort the participant list by the following (see To Sort Participant List: on page 79):

• least recently joined

• most recently joined

• first name

• last name

• mute status (see To Change Participant Audio: on page 84)

To View Participant List:

1. In a conference call of two or more, touch the conf menu button on the control bar.

2. Tou ch the participants button.

To Sort Participant List:

1. In a conference call of two or more, touch the conf menu button on the control bar.

2. Tou ch the participants button.

3. Touch least recently joined button.

4. Select to sort by either:

• least recently joined

• most recently joined

• first name

• last name

• mute status

Conference Call Screen Modes

The BluStar 8000i can display conference calls in the following three modes:

• automatic mode

• force landscape mode

• presentation mode

Automatic Mode

A typical screen with a three-way call in the automatic mode, consisting of yourself and two parties, is shown below.

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Conference Calls

self view

The two remote parties appear in the two large windows. Your call appearance displays in the smaller self view at the lower right of the screen (if you have self view turned on). As parties are added to the conference call, they will appear in new windows and/or thumbnails. A maximum or 3 large windows and 8 thumbnails can appear on your screen. Other participants will be visible in the participant list (see To View Participant List: on page 79) and you can change which partici- pants appear in the large windows and thumbnails (see To Change Window Contents: on page 82).

Notes:

• Windows scale in width to accommodate up to three windows.

• All call participants must use the same conference mode. If any participant changes the conference mode, the

change is reflected on all other participants’ screens (unless there is a moderator. See Moderated Conference Calls on

page 83).

When the number of participants in a conference call exceeds three, the BluStar 8000i’s screen layout automatically changes its appearance to accommodate the additional parties. A typical automatic mode call consisting of 6 participants is shown below.

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Conference Calls

Force Landscape Mode

The force landscape mode scales down the BluStar video window, and always displays each video in a half screen. When in this mode, the thumbnail images will also be wide for calls having up to eight participants. As the number of participants increases above eight, the thumbnail images narrow. A typical force landscape mode call consisting of 11 participants is shown below.

Presentation Mode

The presentation conference mode uses the entire screen for a single large window, regardless of how many participants are in the conference. The moderator of the conference can select which participant is displayed. If the moderator chooses his own video to display, then a blank blue “self” window will display. The moderator should turn on the self view screen in order to see him or herself (see Moderated Conference Calls on page 83).

Manually Changing the Screen Mode

Once a conference call has been established, you can manually change the mode.

To Change the Mode:

1. In a conference call of two or more, touch the conf menu button on the control bar.

2. Tou ch the change format button.

3. Select either:

• Auto

• Force Landscape

• Presentation

Note:

Because all participants in a conference call must use the same conference mode, a participant who switches the conference mode causes all other conference call participants’ screens to reflect the mode change (unless there is a moderator. See Moderated Conference Calls on page 83).

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Conference Calls

Changing Window Contents in a Conference Call Mode

Note:

The following example describes how to change window contents when in automatic mode. Window contents can be changed in similar fashion when in force landscape mode and/or in presentation mode.

In automatic mode, your BluStar 8000i allows you to display three of the participants in the large windows above the thumbnails. By default, the first three participants added to the conference call occupy these large windows. However, any participant may occupy any of the large windows.

To Change Window Contents:

You can select a thumbnail to appear in any of the large windows.

1. Touch the thumbnail image that you wish to have displayed in a large window. The selected thumbnail’s border is

highlighted in yellow and the three large windows are highlighted in green.

Note: Be careful not to touch the thumbnail’s more triangle. Should you do so, simply touch the done button in the resulting

call options panel to dismiss the panel.

2. Nex t, touch the large window that you want the selected thumbnail to occupy. The participant in the selected thumbnail

appears in the large window, replacing that window’s previous occupant. (The previous occupant’s “live” image remains active in its new thumbnail view).

You can also select a participant to appear any of the large windows.

1. Touch the conf menu button.

2. Touch the participants button.

3. Touch the desired party’s name to select it. The selected participant’s border is highlighted in yellow and the three

large windows are highlighted in green.

4. Next, touch the large window that you want the selected party to occupy. The selected party’s image appears in

the large window and the previous occupant appears in the participant list.

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Moderated Conference Calls

Moderated calls allow a single party to control the appearance and properties of a call for all participants in the conference. The moderator controls the contents and format of the large windows and can mute and unmute the audio for specific participants. If the BluStar 8000i’s collaborative features are used, the moderator controls their operation.

The moderator does not have to be the host who initiated the call. Once a call is initiated, any party can request control as the moderator. For another party to become moderator, the current moderator must first relinquish their status as moderator.

Note:

Not available in SIP Call Server mode.

Requesting Control as Moderator

If the conference call is currently unmoderated, you can request control.

1. Tou ch conf menu while the conference call is in progress.

2. Tou ch the moderator button.

3. Tou ch request moderator control.

You are now moderator of the call. The call appearance bar for all participants will indicate that you are the moderator.

Controlling the Call Appearance

Once you are moderator, your view of the conference call (which users you have selected to appear in the large windows, thumbnails, and which users are relegated to the participant list) is the view seen by all other participants. Other participants cannot modify the view on their terminals.

When you are the moderator you will see a large blank blue “self” window appear on the screen (or in a thumbnail if you already have three participants in the three large windows). Other participants will see your video when you are in a large window or in a thumbnail. To see what you look like, make sure your self view is turned on.

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Controlling Participant Audio Options

As the moderator, you can control which participants can be heard in the conference. You can select the following options from the moderator button in the conf menu:

• All can talk (All participants can be heard.)

• Large frames (Only participants displayed in the large windows can be heard. Other users in the participant list and

thumbnails are muted.)

• Large frames with thumbnails (Only participants displayed in the large frames and thumbnails can be heard. Other

users in the participant list are muted.)

To Change Participant Audio:

1. To uc h conf menu while a conference call is in progress.

2. Touch the moderator button.

3. To uc h all can talk.

4. Touch either:

• all can talk

• large frames

• large frames and thumbnails

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You can sort the participant list by mute status in order to easily see who you have muted. If an option other than all can talk is selected, icons in the participant list will indicate whether a participant can be heard.

If the Moderator Moves You into a Large Window or Thumbnail

If you are a participant in a moderated conference, and the moderator places your image in a large window or thumbnail, instead of your image you will see a blank screen with your name (in a large window) or just a blank screen with self (in a thumbnail). Other participants will see your video when you are in a large window or in a thumbnail. To see what you look like, make sure your self view is turned on.

Relinquishing Moderator Control

When you give up moderator control the conference returns to an unmoderated state, and other participants have the opportunity to become the moderator.

To Relinquish Moderator Control:

1. Tou ch the goodbye button.

OR Tou ch conf menu while a conference call is in progress.

2. Tou ch the moderator button.

3. Tou ch relinquish moderator control.

Ending Conference Calls as the Moderator

As the moderator, you can end a conference call and disconnect all parties or relinquish moderator control and leave the call. If you select to disconnect all parties the conference call ends for everyone involved. If you choose to relinquish

moderator control and leave the conference, the conference continues and returns to an unmoderated state.

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To End a Moderated Conference Call:

1. While you are the moderator, touch the goodbye.

The following message appears: You are the moderator of this call. Do you wish to disconnect all parties, or relinquish moderator control and leave the call?

2. Select either:

a) Disconnect all parties b) Relinquish moderator control and leave the call c) Cancel

Conference Calls

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Administering Your BluStar 8000i’s Settings via the BAS Web UI

Note:

This section is only applicable for BluStar 8000i in the BAS mode.

The BluStar Application Server provides a Web User Interface (Web UI) that allows BluStar 8000i users to perform the following user-specific actions via a web browser:

• Administering your personal contacts information and address book

• Setting call handling rules based on your “presence” status

• Changing your login password for the Web UI

• Changing your proxy registrations (contact your system administrator for more information)

To perform any of the above actions, you must first access the Web UI via your web browser. Once you make a change in the BAS Web UI, you will notice the changes on your BluStar 8000i.

The following procedures explains how to login to the Web UI and perform the various user-specific administrative tasks.

Login to the Web UI

1. Enter the URL for the Web UI in your browser’s address bar. A login screen similar to the following displays. Note:

Ask your system administrator for the URL.

2. In the login area, type in your User Name and Password.

3. Set the Role to web-terminal-user. Note:

Contact your system administrator if you need assistance.

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4. Click the Login User button. A welcome page displays.

5. Click the My BluStar button. A page similar to the following displays.

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User Password

To Chan g e Your Pass wo rd:

1. Click on the My Password button.

On this screen, you can change your login password (applies to both your BluStar 8000i and the Web UI).

Note:

Please contact your system administrator if you need assistance.

2. Enter in your old password and your new password.

3. Click Save.

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Call Handling Rules

On the Call Handling Rules page, you can setup how calls are handled based on your status (e.g. busy). Call handling rules are applied in a top-down order, as they appear in the table. User’s can View, Add, Edit, Delete, and Reorder Rule Priori- ties on this screen.

The image below shows two call handling rules. The first rule is set up so that if the user’s presence is “busy”, the BluStar 8000i will “forward all calls” to a user-defined SIP address. The second rule states that regardless of the user’s presence, the BluStar 8000i will “pretend to be busy” and send out a “busy” message to the caller.

Note:

Please contact your system administrator for additional help with call handling rules.

To Add A Call Handling Rule:

1. Click on the My Call Handling Rules button.

On this screen, you can control how calls are handled based on your “presence” status.

2. Click Add to add a rule.

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3. Click on the drop down menus to select your option for the following:

• Presence

• Contact

• Action

4. If you select any of the forward options you must provide a SIP URL or phone number that the calls will be forwarded

to. If you selected “Forward unanswered calls” you also need to enter in a “timeout” number (e.g. ‘5’ seconds).

5. Click Save.

The following message appears: Call Handling Rule Created.

To Edit A Call Handling Rule:

1. Click on the My Call Handling Rules

2. Click the checkbox beside a rule.

3. Click Edit.

4. Make any necessary changes.

5. Click Save.

The following message appears: Call Handling Rule Updated.

6. Click Back to Rules Filter.

button.

To Delete A Call Handling Rule:

1. Click on the My Call Handling Rules button.

2. Click the checkbox beside a rule.

3. Click Delete.

The following message appears: Are you sure you want to delete the following records?

4. Click Delete.

The following message appears: Records Successfully Deleted.

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To Reorder Rule Priorities:

1. Click on the My Call Handling Rules button.

2. Click Reorder Rule Priorities

3. Under Order, select a number.

OR Use the Up or Down arrow buttons.

4. Click Save.

The following message appears: Rules Successfully Reordered.

My Contacts

The My Contacts button takes you to a page where you can work with your personal contacts. On the various pages you can manage your folders and saved conferences, and import and export your contacts list.

Note:

Contact your system administrator for help with importing and exporting your contacts.

Contact Editor

In the Contact Editor screen, you can edit your contacts. The upper portion of the Contact Editor screen allows you to do the following:

• View either your personal address book or the global address book

• Select a folder to view

• Select a saved conference

• Search your contact list’s fields for a specific text string (last or first name)

• Sort the contacts by selecting a “Sort by” field name from the pop-up menu

• Set the number of contacts displayed per web page

The lower portion of the screen lists contact information for contacts selected according to the search criteria. Here you can choose to View, Edit or

Delete existing contacts or Add a new contact.

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To View a Contact:

1. Click the Contact Editor button.

2. Click the checkbox beside a contact.

3. Click the View button to display the selected contacts’ information in a read-only format.

4. Click on the various buttons to view information:

• Folders

• Phone Numbers

• Addresses

• Organization

• Email/Web

5. Click Back to Contact Search.

To Edit a Contact:

1. Click the Contact Editor button.

2. Click the checkbox beside a contact

3. Click the Edit button to display a page where you can edit the contact’s information. Note:

You may also edit a contact by clicking on the >> button next to the desired contact to open that contact’s editing page in your browser.

4. Make any necessary changes.

5. Click Save.

The following message appears: Call Handling Rule Updated.

6. Click Back to Contact Search.

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To Delete a Contact:

1. Click the Contact Editor button.

2. Click the checkbox beside a contact

3. Click the Delete button.

The following message appears: Are you sure you want to delete the following records?

4. Click Delete.

The following message appears: Records Successfully Deleted.

To Add a Contact:

1. Click the Contact Editor button.

2. Click the Add button to display a page where you can enter information for a new contact in the appropriate fields:

• Folders

• Phone Numbers

• Addresses

• Organization

• Email/Web

Note:

Do not include the special character “|” in any string that is to be displayed on the BluStar 8000i.

3. When you are finished entering information for the new contact, click Save.

The contact is added to your personal contact list.

4. Click Back to Contact Search.

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Contact Folders

In the Contact Folders screen, you can View, Edit, and Delete the contact folders you created on your BluStar (see To Add

a Contact Folder: on page 30) or Add a new folder. You will also see how many contacts are in each folder on the main

screen.

To View a Contact Folder:

1. Click the Contact Folders button to display the selected folders’ information in a read-only format.

2. Click the checkbox beside a contact.

3. Click the View button to display which contacts are “In” and “Not In” the folder.

4. Click Back to Folder Search.

To Edit a Contact Folder:

1. Click the Contact Folders button.

2. Click the checkbox beside a contact folder.

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AASTRA BluStar 8000i User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Software License Agreement

Content

Welcome

About this Guide

Documentation

Upgrading BluStar 8000i Software

BluStar 8000i Features and Specifications

HD Video

Audio

Standard Telephone Features

Hot Desking

User-based Calling

Presence Services

Contact Database

Call History Features

Language Support

Safety Summary

Installation and Setup

BluStar 8000i Hardware Features

Screen & LCD Camera

Phone Features & Keys

Key Descriptions

Line/Call Appearance Keys

Keypad Keys

Getting Started

Plugging In and Starting the BluStar 8000i

Logging In

Login Screens

Logging Off

Touch Screen Basics

On-Screen Keyboard

Home Screen

Favorites Menu

Adding Applications to the Home Screen

Call Screen

Lock Screen

Telephone Feature Controls

Home/Idle Screen

Two-Way Call Screen

Conference Call Screen

Hold Screen

Telephone Feature Controls

Do Not Disturb (DND)

Call Forward

Contacts

Contact Status

Searching for a Contact

Adding a Contact

Editing a Contact

Directory

Favorites

Busy Lamp Field (BLF)

Search

History

Missed Calls Indicator

Voicemail

Message Indicator

Audio/Video Controls

Magic Mirror Screen

Self View Screen

App & Telephone Connection Management Controls

Application Menu

To ols

User Identity

Sounds

Call Handling

Terminal I dentit y

Utilities

Fingerprint

Contacts

LDAP Directory

About

Status

Network Info

Detailed Media Info

10/100/1000M Gigabit Ethernet Switch Controller