Aastra Telecom ATP-CNX-040-01 User Manual

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ATP-CNX-040-01

Document Revision 01.07

Aastra CNX

Conference Network Switch

Release 1.3

June 2006

Aastra CNX

Conference Network Switch

System Administrator Guide

*Aastra, Aastra Telecom, and the Aastra Telecom corporate logo are registered trademarks of Aastra Technologies, Limited. Microsoft, Microsoft Windows, and Internet Explorer are trademarks of Microsoft Corporation. NFS, Sun, SunOS, Java, JavaHelp, Solaris, and Sun Microsystems are trademarks of Sun Microsystems, Inc. Ethernet is a registered trademark of Xerox Corporation, Inc. UNIX is a registered trademark in the United States and other countries, licensed exclusively through The Open Group. All other third-party trademarks (and registered trademarks) are the property of their respective owners.

© 2005 Aastra Technologies, Limited. All rights reserved. Information in this document is subject to change without notice. Aastra Technologies, Limited assumes no responsibility for any errors that may appear in this document.

Published in the USA

Warranty, regulatory, safety, and copyright / licensing notices

Warranty - Aastra Telecom, Inc......................................................................................... ix

Warranty Limitation .................................................................................................... ix

Regulatory information ....................................................................................................... x

U.S.A. requirements .................................................................................................... x

Canadian requirements .............................................................................................. xi

European requirements .............................................................................................xiii

Safety warnings ................................................................................................................xiv

General warnings ......................................................................................................xiv

Lithium battery caution ..............................................................................................xiv

Compliances .............................................................................................................xiv

Software licensing and copyright...................................................................................... xv

Introduction

Congratulations!! .............................................................................................................xvii

What is in the Aastra CNX shipping package? ........................................................xvii

Contents

Chapter 1 Aastra CNX Installation and Setup Procedures

Introduction .....................................................................................................................1-1

Prepare for hardware installation ....................................................................................1-2

What you need for a single installation ....................................................................1-2.

Check the shipping contents ....................................................................................1-3.

Determine location of Aastra CNX (desktop or rackmount) .....................................1-3.

Install the Aastra CNX in a rack ......................................................................................1-4.

Procedure .................................................................................................................1-4.

Illustration .................................................................................................................1-4.

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 iii

Connect to the console ...................................................................................................1-5.

Contents

Connect the network cables ...........................................................................................1-7.

Connect the power cable ................................................................................................1-8.

Startup and check the Aastra CNX .................................................................................1-9.

Configure the network settings .....................................................................................1-11.

Using the Aastra CNX GUI via the Web .......................................................................1-19.

Console port parameters ..........................................................................................1-5.

Local connection ......................................................................................................1-5.

Remote connection ..................................................................................................1-6.

Illustration .................................................................................................................1-6.

Procedure .................................................................................................................1-7.

Illustration .................................................................................................................1-7.

Ground the chassis ..................................................................................................1-8.

Illustration .................................................................................................................1-8.

Apply power to the Aastra CNX ...............................................................................1-9.

Check the LEDs .......................................................................................................1-9.

Illustration ...............................................................................................................1-10.

Alarm Indicators .....................................................................................................1-10.

Requirements .........................................................................................................1-11.

Procedure ...............................................................................................................1-11.

Requirement ...........................................................................................................1-19.

Procedure ...............................................................................................................1-19.

Configuration details (System Administrators only) ...............................................1-20.

Troubleshooting information ...................................................................................1-20.

Chapter 2 About the Aastra CNX

Overview .........................................................................................................................2-1

Features and benefits ..............................................................................................2-2.

Languages ...............................................................................................................2-3.

Aastra CNX hardware .....................................................................................................2-4.

Description ...............................................................................................................2-4.

Chassis ....................................................................................................................2-4.

Front panel ...............................................................................................................2-5.

Rear panel ................................................................................................................2-7.

iv ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Aastra CNX software ......................................................................................................2-8.

Description ...............................................................................................................2-8.

Protocols and RFCs .................................................................................................2-8.

Conference capabilities ..........................................................................................2-10.

Users and user privileges .......................................................................................2-11.

Reporting capabilities .............................................................................................2-14.

Aastra CNX upgrades ............................................................................................2-15.

Software requirements ...........................................................................................2-16.

Chapter 3 Configuring the Aastra CNX

Overview .........................................................................................................................3-1

Description ...............................................................................................................3-1.

Initial configuration ...................................................................................................3-1.

Modifying the initial configuration .............................................................................3-2.

Logging in to the Aastra CNX .......................................................................................3-10.

Description .............................................................................................................3-10.

Requirements .........................................................................................................3-10.

Procedure ...............................................................................................................3-11.

Configuring the Aastra CNX .........................................................................................3-14.

Description .............................................................................................................3-14.

Procedures ...................................................................................................................3-16.

General configuration .............................................................................................3-16.

Conference configuration .......................................................................................3-29.

Voice over IP configuration ....................................................................................3-32.

Contents

Chapter 4 Managing the Aastra CNX

Managing users on the Aastra CNX ...............................................................................4-1

Description ...............................................................................................................4-1.

Procedures ...............................................................................................................4-2.

Managing conferences on the Aastra CNX ....................................................................4-7.

Description ...............................................................................................................4-7.

Permanent Conference List .....................................................................................4-8.

Scheduled Conference List ....................................................................................4-16.

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 v

Chapter 5 Maintaining the Aastra CNX

Overview .........................................................................................................................5-1

Contents

Update CNX software .....................................................................................................5-4.

Announcement options ...................................................................................................5-9.

Operational status ........................................................................................................5-22.

Entering/editing License Key ........................................................................................5-25.

Rebooting the Aastra CNX ...........................................................................................5-28.

Saving/Restoring Configuration ....................................................................................5-30.

Setting date and time ....................................................................................................5-37.

Downloading logs .........................................................................................................5-40.

Cleaning up the Aastra CNX ........................................................................................5-49.

Description ...............................................................................................................5-1.

Description ...............................................................................................................5-4.

Procedure .................................................................................................................5-4.

Description ...............................................................................................................5-9.

Loading/removing language packs ..........................................................................5-9.

Loading/removing customized greetings ................................................................5-16.

Description .............................................................................................................5-22.

Displaying operational status .................................................................................5-23.

Description .............................................................................................................5-25.

Procedure ...............................................................................................................5-26.

Description .............................................................................................................5-28.

Procedure ...............................................................................................................5-28.

Description .............................................................................................................5-30.

Procedure ...............................................................................................................5-31.

Description .............................................................................................................5-37.

Procedure ...............................................................................................................5-37.

Description .............................................................................................................5-40.

What are CDR logs? ..............................................................................................5-41.

Downloading/deleting CDR logs ............................................................................5-43.

Procedures .............................................................................................................5-43.

Description .............................................................................................................5-49.

Procedure ...............................................................................................................5-50.

vi ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Appendix A Conference key options

Participant and Moderator key options .......................................................................... A-1

Description .............................................................................................................. A-1.

Appendix B Additional information about CDR logs

Description .............................................................................................................. B-1

What do the CDR logs contain? .............................................................................. B-1.

Where are the CDR logs stored? ............................................................................ B-9.

Reference ................................................................................................................ B-9.

Index

Contents

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 vii

Warranty, regulatory, safety, and

Warranty - Aastra Telecom, Inc.

Aastra Telecom Inc. ("Aastra") warrants ("Warranty") to its customer that: (i) Aastra has good and marketable title to the Product at the time of delivery to its customer, free and clear of any and all security interests, liens, claims, charges or encumbrances; and (ii) the Product shall be free from defects in design, material and workmanship and shall perform in accordance with the Aastra specifications in all material respects when used for the intended purpose for a period of twelve (12) months from the date of purchase of the Product by such customer from Aastra ("Warranty Period"). This Warranty specifically excludes any representation, warranty, condition or other term relating to any software contained in the Product. At its sole option, Aastra shall either repair or replace defective Product returned during the Warranty Period. Any repaired or replacement Product shall subsequently be covered for the balance of the original Warranty Period or ninety (90) days, whichever is longer. Upon customer's specific request, Product that fails after the Warranty Period expires may be returned for repair at the then current rates, with the cost of such repairs and shipping to be borne by customer.

Customer shall obtain a "returned material authorization" ("RMA") number from Aastra and comply with shipping instructions for all defective Products being returned to Aastra. Defective Products shall be returned to Aastra at the customer's sole expense. Aastra shall repair or replace defective Products returned under Warranty at no charge to customer, and Aastra shall bear the expense of the return shipment of the repaired or replacement Product to customer.

Aastra does not warrant the Product to be compatible with the equipment of any particular telephone company, or their network. This Warranty does not extend to Products damaged by improper installation or operation, alteration, accident, neglect abuse, misuse, fire or natural causes such as storms or floods. Aastra reserves the right to use refurbished parts in the repair or replacement of defective Products. Unauthorized modification or repair will void the Warr an ty.

To exercise the Aastra CNX Warranty,:

1. First contact your reseller for instructions.

2. Alternatively, you can contact Aastra Telecom at 1-866-599-7399.

Warranty Limitation

THE FOREGOING PRODUCT WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES AS TO THE CONDITION, OPERATION AND PERFORMANCE OF THE PRODUCT, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. AASTRA'S SOLE AND EXCLUSIVE LIABILITY, AND CUSTOMER'S SOLE AND EXCLUSIVE REMEDY, FOR ANY AASTRA BREACH OF WARANTIES HEREUNDER SHALL BE AASTRA'S OBLIGATION TO REPAIR OR REPLACE THE PRODUCT, AS SET FORTH IN THIS SECTION, AND AASTRA SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOVER, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE, OR OTHER LOSS, DAMAGE OR EXPENSE DIRECTLY OR INDIRECTLY ARISING FROM CUSTOMER'S USE OF OR INABILITY TO USE PRODUCT, EITHER SEPARATELY OR IN COMBINATION WITH OTHER EQUIPMENT.

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 ix

CNX System Administrator Guide

Regulatory information

U.S.A. requirements

The AASTRA CNX has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instruction manual, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to take whatever measures may be necessary to correct the interference at their own expense.

Do not attempt to repair or modify this equipment. All repairs must be performed by Aastra Telecom, or an authorized Aastra Telecom representative.

FCC Part 68 general information

The AASTRA CNX complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:2L4DDNANAASTRA01. If requested, this number must be provided to the telephone company. This Aastra CNX uses the following USOC RJ-48 jacks:

Interface Service Code Facility Code

1.544 Mb/s superframe format (SF) without line power 6.0Y 04DU9-BN

1.544 Mb/s superframe format (SF) and B8ZS without line power 6.0Y 04DU9-DN

1.544 Mb/s ANSI extended superframe format (ESF) without line power

1.544 Mb/s ANSI extended superframe format (ESF) and B8ZS without line power

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

If the AASTRA CNX causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facility, equipment, operations or procedures that could affect the operation of the AASTRA CNX. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If you experience trouble with this equipment, please contact Aastra Telecom for repair and warranty information. If there is a problem with the network, the telephone company may request that you remove the equipment from the network until the problem is resolved.

x ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

6.0Y 04DU9-1KN

6.0Y 04DU9-1SN

Aastra Telecom recommends that you install an AC surge protector in the AC outlet to which the equipment is connected. This helps to prevent damage to the equipment caused by local lightning strikes or other electrical surges.

THE AASTRA CNX HAS NO USER SERVICEBLE PARTS.

FCC and telephone company procedures and requirements

In order to connect this equipment to the network, you must provide the local telephone company with the registration number of this equipment, and you must order the proper connections.

To order the proper service, provide the telephone company with the following information:

• Number of required jacks and their USOC numbers

• Sequence in which the trunks are to be connected

• Facility interface codes, by position

CSA certification - U.S. and Canada

This equipment has been certified by CSA for use in the U.S. and Canada to the requirements of UL 1950. Third Edition - Safety of Information Technology Equipment. Including Electrical Business equipment and Canadian Standards Association CAN/CSA C22.2 No. 950-95 Third Edition.

Canadian requirements

Canadian Department of Communications Radio Interference Regulations

This digital apparatus (Aastra CNX) does not exceed the Class A limits for radio-noise emissions from digital apparatus, as documented in the Radio Interference Regulations of the Canadian Department of Communications.

Règlement sur le brouillage radioélectrique du ministère des Communications

Cet appareil numérique (Aastra CNX) respecte les limites de bruits radioélectriques visant les appareils numériques de classe A prescrites dans le Règlement sur le brouillage radioélectrique du ministère des Communications du Canada.

Canada CS-03 rules and regulations

NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.”

NOTE: The Canadian Department of Communications label identifies certified equipment. The certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, ensure that it is permissible to connect to the facilities of the local telecommunications company. You must install this equipment using an acceptable connection method.

Repairs to certified equipment should be made by a supplier-designated representative. If you make repairs or alterations to this equipment, or if the equipment malfunctions, the telecommunications company may request that you disconnect the equipment.

You should ensure, for your own protection, that the electrical ground connections for the power utility, telephone lines, and internal water-pipe system, if present, are connected. This precaution may be particularly important in rural areas.

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 xi

CNX System Administrator Guide

CAUTION: You should not attempt to make such connections. You should contact the appropriate inspection authority or electrician.

Canada CS-03 Règles et règlements

« AVIS : Le présent matériel est conforme aux spécifications techniques d’Industrie Canada applicables au matériel terminal. Cette conformité est confirmée par le numéro d'enregistrement. Le sigle IC, placé devant le numéro d'enregistrement, signifie que l’enregistrement s’est effectué conformément à une déclaration de conformité et indique que les spécifications techniques d'Industrie Canada ont été respectées. Il n’implique pas qu’Industrie Canada a approuvé le matériel. »

NOTE: L’étiquette du ministère des Communications du Canada indique que l’appareillage est certifié, c’est-à-dire qu’il respecte certaines exigences de sécurité et de fonctionnement visant les réseaux de télécommunications. Le ministère ne garantit pas que l’appareillage fonctionnera à la satisfaction de l’utilisateur.

Avant d’installer l’appareillage, s’assurer qu’il peut être branché aux installations du service de télécommunications local. L’appareillage doit aussi être raccordé selon des méthodes acceptées.

Les réparations de l’appareillage certifié devraient être confiées à un service désigné par le fournisseur. En cas de réparation ou de modification effectuées par l’utilisateur ou de mauvais fonctionnement de l’appareillage, le service de télécommunications peut demander le débranchement de l’appareillage.

Pour leur propre sécurité, les utilisateurs devraient s’assurer que les mises à la terre des lignes de distribution d’électricité, des lignes téléphoniques et de la tuyauterie métallique interne sont raccordées ensemble. Cette mesure de sécurité est particulièrement importante en milieu rural.

ATTENTION: Les utilisateurs ne doivent pas procéder à ces raccordements, mais doivent plutôt faire appel aux pouvoirs de réglementation en cause ou à un électricien, selon le cas.

xii ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

European requirements

EMI/EN 55 022 statement

This certifies that the Aastra CNX Asterisk Network Switch is shielded against the generation of radio interference in accordance with the application of Council Directive 89/336/EEC. Conformity is declared by the application of EN 55 022:1998 and EN 55 024:1998.

WARNING: This is a Class A product. In a residential area, this product may cause radio interference, in which case the user may be required to take the appropriate measures.

EC declaration of conformity

This product conforms to the provisions of Council Directive’s EMC Directive (89/336/EEC), Low Voltage Directive (73/23/EEC), and R+TTE Directive (1999/5/EC).

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 xiii

CNX System Administrator Guide

Safety warnings

General warnings

The following safety warnings apply:

• Mechanical hazards and electrical shock hazards are possible if you remove one or more of the modules. There are no operator-serviceable modules. Only qualified personnel should service this equipment.

• This equipment must be connected to a protective ground according to the instructions in this manual. Improper grounding may result in electrical shock.

• This equipment does not provide safety isolation between any port that is connected to a digital network termination point or any port to which terminal equipment is connected.

• The wall circuit breaker provides the main protection for this equipment.

• Ensure that rack installation does not result in airflow blockage to power supply vents or chassis vents.

• Before installing the Aastra CNX rackmount version, ensure that the rack is sturdy and well-secured.

Lithium battery caution

CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.

ATTENTION: Il y a danger d’explosion s’il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du même type ou d’un type recommandé par le constructeur. Mettre au rebut les batteries usagées conformément aux instructions du fabricant.

Compliances

The Aastra CNX is in compliance with regulations as follows:

• Environmental

• 32-104° F (0-40° C)

• Humidity 10-85% non-condensing

• 400 BTUs/hour

• 28 dBA maximum acoustic noise

• Safety Certifications

• cUL 950, NTRL/UL 1950, TUV EN 60 950

• Telecom Approvals

• FCC Part 68, Industry Canada, CTR4

•EMI/RF

• FCC Part 15 Class A, EN55022 Class A (CISPR), EN55024

xiv ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Software licensing and copyright

The Aastra CNX product consists of an Aastra designed hardware platform distributed with embedded Linux operating system and application software. This embedded software consists of multiple Aastra and third party programs; each individual program may be subject to one or more Copyrights or Software Licenses; the overall aggregation and distribution of these separate programs is protected as a collective work, Copyright © Aastra Telecom Inc. 2005.

Use and distribution of the CNX product are deemed to be acceptance of the Software Licensing terms contained within the Aastra CNX Service Level Agreement. Associated third party license agreements and applicable Open Source software licenses are incorporated by reference; the full text of all licenses can be found on the Aastra CNX documentation CDROM.

The following is a list of Aastra CNX software licenses. See the Aastra CNX documentation CD for more information about these licenses.

• Aastra SLA 1.5 • PWLIB

• Copying GPLv2 • PCMCIA CS

• Netfilter-licensing • BSD

• Asterisk credits • Syslogd Klogd

• LINUX note • Copying.LIB LGPL 2v1

•Apachev11 •GLIBC

• APLv11 • Sendmail

•OpenORB •WU-ftpd

• EXOLAB • Xinetd

•MPLv1 •Ntpd

• MPLv11 • OpenSSL

• OpenH323 • BerkleyDB

• LFS bootscripts

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 xv

Congratulations!!

You have purchased a highly functional, cost-effective, easy-to-use Aastra CNX Conference Network Switch for use in your network.

The Aastra CNX is easy to install and operate, and provides a comprehensive set of security features you would expect from a state-of-the-art call conferencing product.

What is in the Aastra CNX shipping package?

The Aastra CNX is carefully and securely packaged within the shipping container. Upon opening the shipping package, inventory the contents to be sure there are no missing or damaged parts. The following parts are included:

• One Aastra CNX unit

• One Power cable (for connection to AC power source)

• One DB-9 to DB-9 console cable

• One CompactFlash memory card that contains the software required to operate the unit (for use in CompactFlash memory slot 1)

• One set of rack mounting brackets with six Phillips head screws

• One Aastra CNX Technical Documentation CD ROM

• One CD ROM envelope with License Key label

Introduction

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 xvii

CNX System Administrator Guide

For a list of additional parts that you need to install the Aastra CNX (which are not included in the shipping package), see Chapter 1, “Aastra CNX Installation and

Setup Procedures.”.

ACTIVE

POWER

STATUS

ALARM

1 2

T1 / E1

10/100 ENET

COMPACTFLASH

Aastra CNX unit

CNX

CompactFlash card

Rack mounting brackets with

Phillips head screws

Power cable

License Key

Technical documentation CD ROM

Console cable

License Key: 996-555-1e9-f6

License Key: 996-555-1e9-f65-421-e85

CD ROM envelope with

license key label

xviii ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Introduction

This section provides quick installation and setup procedures for installing and starting up the Aastra CNX Conference Network Switch. This section also provides a list of additional parts that you need to install the Aastra CNX.

References

For more information about the Aastra CNX, see Chapter 2, “About the Aastra

CNX.”

Chapter 1

Aastra CNX Installation

and Setup Procedures

For information about configuring and using the Aastra CNX, see the following chapters in this guide:

Chapter 3, “Configuring the Aastra CNX”

Chapter 4, “Managing the Aastra CNX”

Chapter 5, “Maintaining the Aastra CNX”

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 1-1

CNX System Administrator Guide

Prepare for hardware installation

What you need for a single installation

• One Aastra CNX unit

• One AC power cable

• One CompactFlash memory card

• One set of rack mounting brackets with six (6) Phillips head screws

• Truss head screws (not provided)

• One to four RJ-48C T1/E1 cable(s) (not provided)

Note: T1/E1 Ports 1, 2, 3, and 4 are available for the 30, 60, and 120 port

units.

• One 9-pin male DB-9 to female DB-9, RS-232 serial cable

• One or two RJ-45 10/100BaseT Ethernet cable(s) (not provided)

• (Optional) One 9-pin male DB-9 to female DB-25, RS-232 serial cable for modem connections (not provided)

Tools required for rackmount installations

In addition to the parts listed above, the following tools are also required when installing an Aastra CNX rackmount unit:

• #2 Phillips screwdriver

• Torque wrench

• Nutdriver set

1-2 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Aastra CNX Installation and Setup Procedures

Prepare for hardware installation

Check the shipping contents

Upon opening the shipping package, inventory the contents to be sure there are no missing or damaged parts, as described in the Introduction section of this guide.

Determine location of Aastra CNX (desktop or rackmount)

Procedure

To determine the location of your Aastra CNX:

Step Action

a If you are installing the Aastra CNX as a desktop unit, place it on a flat surface in

close proximity to your PC, skip Step 2, and perform Steps 3 through 8.

b If you are installing the Aastra CNX as a rackmount unit, proceed to Step 2.

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 1-3

CNX System Administrator Guide

Install the Aastra CNX in a rack

Warning: Before you install the Aastra CNX unit in a rack, ensure that

the rack is sturdy and well secured.

Caution: The operating environment must provide unobstructed

front-to-back airflow to the chassis that is mounted in a rack.

Procedure

To install the Aastra CNX in a rack:

Step Action

a Mount the rackmount brackets to the Aastra CNX unit in a flush-mount position

using the 6 Phillips head screws.

b Align the bracket holes to the rack and insert truss-head screws (not provided).

c Tighten the screws to 15 in-lb (.69 Nm).

Illustration

ACTIVE

POWER

STATUS

ALARM

1 2

T1 / E1

10/100 ENET

COMPACTFLASH

1-4 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

CNX

Connect to the console

Console port parameters

You can access the Aastra CNX console locally or remotely. Ensure that you configure your terminal or PC (terminal emulator) console port parameters as provided in the following table.

Parameter Value

Baud rate 9600

Flow control None

Data bits 8

Stop bit 1

Parity None

Aastra CNX Installation and Setup Procedures

Connect to the console

For the procedures in this section, refer to the illustration on page 1-6.

Local connection

Procedure

To connect a local PC or terminal:

Step Action

a Attach the 9-pin male DB-9 connector on the serial cable to the female console

port on the rear panel of the Aastra CNX.

b Attach the 9-pin female connector on the serial cable to the male console port on

the back of your PC or terminal.

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 1-5

CNX System Administrator Guide

Connect to the console

Remote connection

Procedures

To connect a remote PC and an Aastra CNX to an Ethernet LAN:

Step Action

a Attach one end of an Ethernet cable to the Ethernet port on the PC, and the other

end to a LAN port.

b Attach one end of an Ethernet cable to an Ethernet port on the back panel of the

Aastra CNX, and the other end to a LAN port.

To connect a modem:

Step Action

a Attach the 9-pin male connector on the serial cable to the female console port on

the rear panel of the Aastra CNX.

b Attach a 25-pin male connector on the modem cable to the modem's DB-25

RS-232 port.

Illustration

DB-9 port on PC

Aastra CNX

T1 / E1

432

100-240

VAC

1.0A 47-63HZ

10/100 ENET

CONSOLE

RESET

Ethernet LAN

Console port

DB-9 to DB-9 console cable

To console port on Aastra CNX

DB-9 to DB-25 modem cable

1-6 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

PC or terminal

Modem (AT or Hayes compatible)

DB-25 RS-232 po

PHONE

NMS

DIAL

DTE

DWR

(LEASE

(LEASED)

3810

Connect the network cables

Procedure

Note: Make sure you have the appropriate network cables that you need

for your facility. Connect them to the applicable interfaces on the rear of the Aastra CNX as described in the following procedure.

To connect the network cables:

Step Action

a Connect RJ-48C T1/E1 cable(s) to the RJ-48C T1/E1 port(s) on the rear panel of

the Aastra CNX as shown in the illustration below.

b Connect the RJ-45 Ethernet UTP cable(s) to the RJ-45 10/100 ENET port(s) on

the rear panel of the Aastra CNX as shown in the illustration below.

Aastra CNX Installation and Setup Procedures

Connect the network cables

Illustration

T1 / E1

100-240

1.0A

VAC

47-63HZ

T1/E1 RJ-48C

connectors

CONSOLE

RESET

Ethernet RJ-45

connectors

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10/100 ENET

CNX System Administrator Guide

Connect the power cable

Ground the chassis

To ground the chassis:

Step Action

a Locate the 3-hole, female, power receptacle on the rear of the chassis.

b Plug the male, 3-prong connector on the power cable into the power receptacle as

shown in the illustration below.

c Insert the plug at the other end of the power cable into a grounded power source

(100 to 240 VAC).

Illustration

100-240

VAC

1.0A

47-63HZ

Note: North America: 120 V at 15 A

Europe: 240 V at 10 A

T1 / E1

AC power cord

10/100 ENET

CONSOLE

RESET

Connect to a grounded 15 A power source (100 to 240 VAC).

(North America: 120 V at 15 A) (Europe: 240 V at 10 A)

1-8 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Aastra CNX Installation and Setup Procedures

Startup and check the Aastra CNX

Apply power to the Aastra CNX

To start up the Aastra CNX, insert the CompactFlash card into slot 1 of the unit and apply power from the power source.

Powering up a new Aastra CNX:

• Starts diagnostic test routines on the Aastra CNX.

• Checks for a flash memory card in CompactFlash slot 1 of the Aastra CNX chassis.

• Initializes the Aastra CNX and, if successful, resets all LEDs to their normal state.

• Starts a one-time software script that allows you to setup your network settings (See Step 7, “Configure the network settings.”)

Check the LEDs

To check the Aastra CNX LEDs:

Step Action

a Check the common LEDs on the front panel. The Power and Status LEDs should

be ON (green) indicating the Aastra CNX is ready to take calls.

b Check the ENET LEDs on the front panel. If your Aastra CNX has a physical

Ethernet link to your network from the 10/100 ENET ports 1 or 2 on the back panel, and no alarms are present, the ENET LEDs 1 and/or 2 should be ON (green). Note: The ENET LEDs FLASH (green) when there is Rx/Tx activity.

c The T1/E1 ports are disabled by default in the Aastra CNX software configuration.

The top row of T1/E1 LEDs should be OFF. To enable these ports and check the LEDs, the System Administrator must enable the T1/E1 ports using the Aastra CNX GUI.

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CNX System Administrator Guide

Startup and check the Aastra CNX

Illustration

POWER STATUS

Alarm Indicators

To check alarm indicators on the Aastra CNX:

Step Action

a Check that the Status LED is not ON Red. If the Status LED is ON Red, an alarm

condition exists in the unit. Contact your System Administrator. Note: During bootup of the Aastra CNX, the Status LED is ON Red for 1 second. This is a normal condition at bootup.

b When the T1/E1 port(s) are enabled, check that the T1/E1 LEDs on the bottom

row are OFF. If the T1/E1 LED(s) on the bottom row are ON Amber, a yellow alarm is present on the T1/E1 link. If the T1/E1 LEDs are ON Red, a Red alarm is present on the T1/E1 link. Contact your System Administrator.

10/100 ENET

T1 / E1

ACTIVE

ALARM

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Aastra CNX Installation and Setup Procedures

Configure the network settings

Requirements

The following is required before you configure the Aastra CNX for the first time:

• The Aastra CNX must physically be connected to your console using an RS-232/DB-9 cable.

• The Aastra CNX must physically be connected to your network interface via the Ethernet port(s).

• The Aastra CNX must be turned on.

• You must be running a terminal emulator on your PC. Terminal emulator must be set as follows:

Configure the network settings

— Baud Rate 9600

—Data 8 bit

— Parity None

—Stop 1 bit

—Flow Control None

After powering up the Aastra CNX, a network script runs in a terminal emulator window allowing you to initially configure the unit for your network.

Procedure

The following procedure describes how to configure the network settings.

Note: If at any time during the initial configuration process, you want to

backout of the configuration, press <ESC> to cancel.

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CNX System Administrator Guide

Configure the network settings

Run network and time configuration

Use the following procedure to initially configure the network settings on the Aastra CNX hardware.

Step Action

1 After first-time power up of the CNX, the following displays in a terminal window:

Welcome to the

Aastra CNX - Conference Bridge

Configuration Utility

- please press <enter> to continue -

2 Press <Enter>.

The following displays:

Hostname:

3 Enter the hostname for the Aastra CNX and press <Enter>. For example:

Hostname: cnx1 ↵

The following displays:

Configuring ENET #1... IP Address:

4 Enter the IP address for the Ethernet port for which you want to use as a management interface, and

press <Enter>. For example:

IP Address: 192.168.2.6 ↵

The following displays:

Netmask:

5 Enter the Netmask for the Ethernet port for which you want to use as a management interface, and

press <Enter>. For example:

Netmask: 255.255.255.0 ↵

The following displays:

Default Gateway:

(continued)

1-12 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Aastra CNX Installation and Setup Procedures

Configure the network settings

Step Action

6 Enter “y” if the network information is correct, and press <Enter>.

Enter “n” if the network information is incorrect, and press <Enter>.

Note: If you entered “n” at the verification prompt, repeat steps 3 through 7 to correct the network information, and then enter “y” at step 8.

The following message and prompt display (after entering “y” at the verification prompt):

Configuring Domain Name Service (DNS)...

Domain Name:

7 Enter the Default Gateway for the Ethernet port for which you want to use as a management

interface, and press <Enter>. For example:

Default Gateway: 192.168.2.1 ↵

The following displays:

Before the following information is configured, please verify the information below is correct before proceeding.

Hostname: cnx1 IP Address: 192.168.2.6 Broadcast Address: 192.168.2.255 Netmask: 255.255.255.0

Default Gateway: 192.168.2.1

Is this correct (y/n):

8 Enter “y” if the network information is correct, and press <Enter>.

Enter “n” if the network information is incorrect, and press <Enter>.

Note: If you entered “n” at the verification prompt, repeat steps 3 through 7 to correct the network information, and then enter “y” at step 8.

The following message and prompt display (after entering “y” at the verification prompt):

Configuring Domain Name Service (DNS)...

Domain Name:

(continued)

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CNX System Administrator Guide

Configure the network settings

Step Action

9 Enter the domain name for the Aastra CNX and press <Enter>. For example:

Domain Name: aastra.com ↵

The following prompts display:

Nameserver #1: Nameserver #2:

10 Enter the IP address of the DNS servers for the Aastra CNX and press <Enter>. For example:

Nameserver #1: 192.167.2.11 ↵ Nameserver #2: 192.168.2.12 ↵

The following message and prompts display:

Before the following information is configured, please verify the information below is correct before proceeding.

Domain Name: aastra.com

Nameserver #1: 192.167.2.11 Nameserver #2: 192.168.2.12

Is this correct (y/n):

(continued)

1-14 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Aastra CNX Installation and Setup Procedures

Configure the network settings

Step Action

11 Enter “ y” if the DNS information is correct, and press <Enter>.

Enter “n” if the DNS information is incorrect, and press <Enter>.

Note: If you entered “n” at the verification prompt, repeat steps 9 and 10 to correct the DNS information, and then enter “y” at step 11.

The following message and prompts display (after entering “y” at the verification prompt):

Unpacking timezones, please wait one moment...

Timezone Configuration

Africa Chile GMT Jamaica Navajo US America Cuba GMT+0 Japan PRC UTC Antarctica EET GMT-0 Kwajalein PST8PDT Universal Arctic EST GMT0 Libya Pacific W-SU Asia EST5EDT Greenwich MET Poland WET Atlantic Egypt HST MST Portugal Zulu Australia Eire Hongkong MST7MDT ROC Brazil Etc Iceland Mexico ROK CET Europe Indian Mideast Singapore CST6CDT GB Iran NZ Turkey Canada GB-Eire Israel NZ-CHAT UCT

Enter a choice, "back" to go up one level, or "cancel" to cancel:

12 Enter your local timezone and press <Enter>. For example:

Enter a choice, "back" to go up one level, or "cancel" to cancel: EST ↵

Note: Some of the options in the Timezone Configuration list display an additional list of options. For

example, if you select “America” from the Timezone Configuration list, another list of options displays for timezones in America.

The following message and prompt displays:

Timezone: EST

Are you sure? (y/n)

(continued)

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CNX System Administrator Guide

Configure the network settings

Step Action

13 Enter “y” if the timezone is correct, and press <Enter>.

Enter “n” if the timezone is incorrect, and press <Enter>.

Note: If you entered “n” at the verification prompt, repeat step 12 to correct the timezone, and then enter “y” at step 13.

The following message and prompts display (after entering “y” at the verification prompt):

Please enter the date and time:

Four-digit year [2005]: Month [03]: Day [09]:

Hour [19]: Minutes [40]:

14 The defaults for the date and time are the current date and time on your PC.

If these defaults are correct, press <Enter> at each prompt without making an entry. If a default is incorrect, enter the correct value and press <Enter> to continue. In the following example, 14 is entered for the hour since the default of 19 is incorrect.

Four-digit year [2005]: Month [03]: Day [09]:

Hour [19]: 14 Minutes [40]:

The following displays:

Before the following information is configured, please verify the information below is correct before proceeding.

Date: 2005-03-09 14:40:00

Is this the correct time (y/n) [n]:

(continued)

1-16 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Aastra CNX Installation and Setup Procedures

Configure the network settings

Step Action

15 Enter “y” if the date and time are correct, and press <Enter>.

Enter “n” if the date and time are incorrect, and press <Enter>.

Note: If you entered “n” at the verification prompt, repeat step 14 to correct the date and time, and then enter “y” at step 15.

The following message displays (after entering “y” at the verification prompt):

Configuring Network Time Protocol (NTP)...

You can configure up to 4 NTP servers. To remove an existing server, set it's address to 0.0.0.0. If no valid servers are given then ntp will be disabled.

Do you want to continue (y/n) [n]:

16 Enter “y” to continue, and press <Enter>.

The following prompts display:

NTP Server #1: [pool.ntp.org]: NTP Server #2: [pool.ntp.org]: NTP Server #3: [pool.ntp.org]: NTP Server #4: [pool.ntp.org]:

(continued)

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CNX System Administrator Guide

Configure the network settings

Step Action

17 Enter up to four NTP servers in your network, and press <Enter>. For example:

NTP Server #1: [pool.ntp.org]: 192.167.2.11 ↵ NTP Server #2: [pool.ntp.org]: 192.167.2.12 ↵ NTP Server #3: [pool.ntp.org]: 0.0.0.0 ↵ NTP Server #4: [pool.ntp.org]: 0.0.0.0 ↵

Notes:

1. You can enter up to four NTP servers. If you have fewer than four NTP servers, enter the

IP address(es) for the NTP servers that you have, and then enter 0.0.0.0 for the remaining NTP entries.

2. If you do not have your own NTP server, and the Aastra CNX has Internet connectivity, you may use the default server entry of pool.ntp.org.

3. Aastra Telecom strongly recommends the use of NTP servers, either your own or the default servers. NTP servers avoid clock slippage and inconsistent conference start times on the Aastra CNX. However, you may completely disable the NTP server feature by setting the IP address of all four servers to 0.0.0.0.

The following displays:

Before the following information is configured, please verify the information below is correct before proceeding.

NTP Server #1 : 192.167.2.11 NTP Server #2 : 192.167.2.12

Is this information correct (y/n)[n]:

18 Enter “y” if the NTP information is correct, and press <Enter>.

Enter “n” if the NTP information is incorrect, and press <Enter>.

Note: If you entered “n” at the verification prompt, repeat step 17 to correct the NTP information, and then enter “y” at step 18.

The following message displays (after entering “y” at the verification prompt):

The conference bridge has now been configured, the system will now reboot to reflect the changes.

19 You have successfully initialized the Aastra CNX.

When you have completed initializing and configuring the Aastra CNX, go to Step 8, “Using the

Aastra CNX GUI via the Web” on page 1-19. For more information about logging in, see Chapter 3, “Configuring the Aastra CNX.”

1-18 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Aastra CNX Installation and Setup Procedures

Using the Aastra CNX GUI via the Web

Requirement

Important: The JRE allows you to use the Aastra CNX graphical user interface (GUI) to configure, manage, and maintain the Aastra CNX. You must have JRE installed in order to use the Aastra CNX GUI. If your PC (running Windows) is connected to the Internet, the JRE automatically installs (if not already installed) when accessing the Aastra CNX GUI. If you do not have access to an Internet connection OR if you are using the Aastra CNX in a Linux environment, you must acquire the applicable JRE and install it manually before using the Aastra CNX GUI.

Procedure

To begin using the Aastra CNX via the Web interface:

Step Action

a Open your web browser and enter the URL or IP address of the Aastra CNX. For

example:

http://cnx1.aastra.com

http://192.168.112.15

b Enter the username and password provided by the System Admininstrator.

Note: Default username and password for System Administrators is "cnxadmin".

c Enter the Aastra CNX License Key and click APPLY.

The License Key can be found on the label located on the back of the Documentation CDROM envelope.

Result: The Aastra CNX reboots.

d When the reboot is complete, log into the Aastra CNX by repeating steps a. and b.

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CNX System Administrator Guide

Using the Aastra CNX GUI via the Web

Step Action

e For security purposes, it is advisable to change the default password by clicking

the "Change Password" button.

f Configure the Aastra CNX and/or schedule conferences as required.

Note: Available tasks are dependent on whether you are a System Administrator or Registered User.

Notes:

1. After port upgrades and major software releases on the Aastra CNX, a System Administrator must enter a new license key to activate the software. For more information about license key activation, see

Chapter 5, “Maintaining the Aastra CNX.”

2. The Aastra CNX performs an automatic reboot as part of the upgrade process.

Configuration details (System Administrators only)

For configuration information on the Aastra CNX, see Chapter 3, “Configuring

the Aastra CNX.”

The CDROM included in the Aastra CNX package provides the Aastra CNX technical documentation in PDF format for your reference as required.

Troubleshooting information

If you are having problems using your Aastra CNX, contact your reseller or Aastra Telecom Technical Support.

1-20 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Overview

About the Aastra CNX

Overview

Chapter 2

About the Aastra CNX

The Aastra Conference Network Switch (CNX) is a high-quality, state-of-the-art, voice-conferencing switch for small and medium enterprise conferencing. It mixes traditional circuit-switched telephone calls (TDM) and packet Voice-over-IP (VoIP) calls within the same conference, initiated from either a channel within Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI) lines, or from its VoIP ports using Session Initiation Protocol (SIP) and/or H.323 signaling.

The Aastra CNX has four T1/E1 ports that allow up to 30 participants and 15 active conferences (30-port unit), and are upgradable to either 60 participants and 30 active conferences (60-port unit), or 120 participants and 60 active conferences. It supports permanent and scheduled (temporary) conferencing, with or without a moderator. Conference booking and invitations are made via the web interface.

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CNX System Administrator Guide

Overview

The Aastra CNX is easy to install and configure for the network administrator. Managing and maintaining the Aastra CNX can be accomplished using a web browser. Diagnostic features include reporting facilities, such as booking records and activity records, to aid in assisting the administrator in determining the amount of port usage, to aid in resource planning, and to track potential security breaches by unauthorized persons. The Aastra CNX software allows you to export the data to a spreadsheet or database for subsequent analysis.

Features and benefits

Specific features of the Aastra CNX include:

• High quality voice conferences for up to 30 participants in up to 15 active conferences, upgradable to 60 participants and 30 active conferences, or 120 participants and 60 active conferences.

• Allows for permanent and scheduled conferences

• Allows for email notification of new or modified conferences

• Comprehensive conference controls for host and participants using a simple touch-tone telephony interface

• Allows you to brand the Aastra CNX with customized greetings

• Simple to install, configure, manage, and maintain through an intuitive web interface

• Maintenance features in the web interface include setting date and time, saving and restoring configurations, downloading logs and core files, debugging, and cleaning up unnecessary files from the CompactFlash card.

• Integrates with existing office systems: connects to Private branch exchange (PBX) using ISDN PRI and IP PBXs using SIP or H.323

• Comprehensive security features

— Web access to Aastra CNX administrative and conference booking portal

via Hypertext Transfer Protocol (HTTP)

— Authentication of users and administrators from an internal database,

Microsoft Windows server or Unix/Linux server

— Auto-generation of separate moderator and participant passcodes

— Optional restriction of administrative access to an internal IP interface

— All pertinent booking and usage data, including caller ID, are collected

and available for subsequent audit

2-2 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

About the Aastra CNX

Overview

• Cost-effective conferencing for small to medium-size enterprises

— Time and travel cost savings

— Faster product development

— Availability of decision makers

— Global presence with low cost

— Critical information exchange

Voice processing features

The Aastra CNX offers the following technical features:

• Dedicated digital signal processor (DSP)-based speech processing for up to 64 VoIP channels using the G.729a codec, and 120 channels using G.711 codec, with G.168 echo cancellation, voice activity detection, silence suppression, and comfort noise generation

• Hardware-based audio mixer with automatic gain control, acoustic and electrical echo cancellation, adaptive noise suppression, and dominant speaker selection.

• Touchtone (dual-tone multifrequency (DTMF)) detection, suppression, and generation

Languages

The following anguage packs are available for the Aastra CNX. Lanaguage packs include announcements and GUI prompts in a specific language.

• English (default)

• British English (available for announcements only)

• French-Canadian

• Spanish

Reference

For a procedure on loading language packs, see Chapter 5, “Maintaining the

Aastra CNX.”

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CNX System Administrator Guide

Aastra CNX hardware

Description

This section provides information about the Aastra CNX chassis, the components shipped with the product, and descriptions of the front and rear panels on the unit.

Chassis

The Aastra CNX chassis has a width of 12 in. (30.5 cm), a depth of 9 in. (22.9 cm), and weighs approximately 6 lbs. (2.73 kg).

It has an internal fan module for cooling the unit with fresh air circulation vents on the front panel and exhaust vents on the rear panel.

You can install the Aastra CNX chassis on a flat surface (desktop), or you can install it in a Telco or standard EIA 19-inch computer rack.

Reference

For information about installing the desktop and rackmount versions, and starting up the Aastra CNX for the first time, see the Aastra CNX Conference Network Switch Installation and Setup Guide.

2-4 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Front panel

About the Aastra CNX

Aastra CNX hardware

The Aastra CNX front panel consists of the following:

• Status/Power LEDs

• Two (2) Ethernet LEDs

• Four (4) pairs T1/E1 LEDs

• Two (2) CompactFlash memory card slots (slot 1 and slot 2)

Note: One (1) CompactFlash memory card is included with the Aastra

CNX unit and is shipped installed in slot 1. Aastra CNX supports True IDE mode, and Type I and Type II cards.

The following illustration shows the Aastra CNX front panel.

Aastra CNX Front Panel

Fresh air circulation vents

POWER STATUS

10/100 ENET

T1 / E1

ACTIVE

ALARM

1 2

COMPACTFLASH

CNX

Slots 1 and 2

Ethernet LEDs

Power/Status LEDs

T1/E1 LEDs

CompactFlash memory card

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CNX System Administrator Guide

Aastra CNX hardware

The following table describes each of the components on the Aastra CNX front panel.

Front Panel Component

Power LED OFF

Status LED OFF

ENET LEDs

(1, 2)

T1/E1 LEDs

(Pairs 1, 2, 3, 4)

Slot 1/Slot2 Slots to accept a CompactFlash memory card.

State Meaning

Power off

ON (green)

ON (green) ON (red) ON (red) for 1 second

OFF ON (green)

FLASH (green)

Top LED

OFF ON (green)

Bottom LED

OFF ON (amber) ON (red)

Power on

Power off Ready to take calls Alarm condition Normal condition at bootup

No link present Link present and online: normal operating condition Rx/Tx activity

No link provisioned or link in alarm status Link present and online with no errors or alarms detected

No link provisioned or no alarm Physical link is in yellow alarm state. Physical link is in red alarm state.

Note: One (1) CompactFlash memory card is included with the Aastra CNX unit and is shipped installed in slot 1. Aastra CNX supports True IDE mode, and Type I and Type II cards.

2-6 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Rear panel

About the Aastra CNX

Aastra CNX hardware

The Aastra CNX rear panel consists of the following:

• AC power cord receptacle

• Four RJ-48C T1/E1 ports

• One 9-pin female DB-9 serial console port (for RS-232 cable)

• Two RJ-45, 10/100BaseT Ethernet ports

The following illustration shows the Aastra CNX rear panel.

Aastra CNX Rear Panel

100-240

VAC

1.0A

47-63HZ

AC power cord receptacle

Fan exhaust vent

T1 / E1

RJ-48C T1/E1 ports

CONSOLE

Console port

10/100 ENET

RESET

RJ-45 Ethernet ports

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CNX System Administrator Guide

Aastra CNX software

Description

This section provides the following software features for the Aastra CNX:

• Protocols and RFCs

• Conference capabilities

• Users and user privileges

• Reporting capabilities

• Aastra CNX upgrades

• Protocols and RFCs

Protocols and RFCs

You can connect the Aastra CNX directly to the Public Switched Telephone Network (PSTN), or to a Private Branch Exchange (PBX). It supports both user and network-side PRI.

The Aastra CNX supports the following protocols:

• ISDN PRI for PBX and PSTN interconnection:

— American National Standards Institute (ANSI) National ISDN-2 (NI2)

— European Telecommunications Standards Institute (ETSI) NET5

— Nortel DMS-100 Custom

— Lucent 5ESS Custom

• Session Initiation Protocol (SIP) call control

• H.323 call control

• Real-Time Transport Protocol (RTP) for VoIP media streams, with RFC 2833 DTMF detection

• Winbind for integration with Microsoft Windows servers

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About the Aastra CNX

Aastra CNX software

• Network Information Service (NIS) for integration with Unix and Linux servers

• Simple Mail Transfer Protocol (SMTP) for integration with email systems

When using H.323, the Aastra CNX functions as a terminal appearing as a peer to H.323-based IP phones. You can configure the Aastra CNX to work with one or more H.323 gatekeepers.

When using SIP, the Aastra CNX functions as a SIP user-agent. You can configure the Aastra CNX to work with one or more SIP proxies which may be acting as an IP PBX. The Aastra CNX conforms to the following RFCs:

• RFC 3261, Session Initiation Protocol

• RFC 3262, Reliability of Provisional Responses in the Session Initiation Protocol

• RFC 2327, Session Description Protocol

• RFC 2806, URLs for Telephone Calls

The Aastra CNX receives audio streams for VoIP connections over RTP on top of User Datagram Protocol (UDP), with RTCP providing periodic reports on the reception of the audio stream. The Aastra CNX conforms to the following RTP RFCs:

• RFC 3550, RTP: A Transport Protocol for Real-Time Applications

• RFC 2833, RTP Payload for DTMF Digits, Telephony Tones and Telephony Signals

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CNX System Administrator Guide

Aastra CNX software

Conference capabilities

Each Aastra CNX supports 30 conference participants with up to 15 active conferences (60-port unit supports 60 participants with up to 30 active conferences; 120-port unit supports 120 participants with up to 60 active conferences). Participants can connect by TDM, VoIP, or both.

The following table describes the type of Aastra CNX conferences and the features associated with these conference types.

Conference types

Permanent This type of conference is always available. It

Scheduled This type of conference exists for a specific

Description Conference type features

uses ports from a pool dedicated for permanent conferences.

You can use a permanent moderated bridge as a personal bridge. Participants are put on hold until the moderator joins and are disconnected when the moderator leaves. The first person to join activates the conference in this type of bridge.

Note: Permanent conferences must be setup by a system administrator.

duration and uses a reserved number of ports for the conference. Scheduled conferences can handle early arrivals and over-runs and do not require moderators.

Moderated and Unmoderated - A user(s) is designated as a moderator(s). The moderator uses a PIN that provides full control over the conference. You can also enable or disable a moderator as the dominant speaker of the conference.

Note: The moderator PIN is different from the conference participant’s PIN.

Scheduled conferences can also have multiple recurrences of a conference.

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Port resource management

You can configure Aastra CNX switches with a number of ports to be held in reserve for specific conferences. If all non-reserved ports on the Aastra CNX are in use, any attempt to join a conference on that Aastra CNX results in a busy signal. When scheduling conferences, the Aastra CNX does not permit allocation of reserved ports if it prevents existing reservations to be met.

Users and user privileges

The Aastra CNX supports three types of users with various user privileges:

• System Administrators

• Registered Users

• Conference Participants

The following paragraphs describe the privileges for each type of user.

About the Aastra CNX

Aastra CNX software

System Administrator

System administrators have access privileges to all Aastra CNX management features and functions. The following table provides a list of available Aastra CNX functions that a system administrator can perform.

Function Description

Configure • Perform initial configuration using setup script

• Determine language to be used on Aastra CNX

• Set number of ports for conference

• Set external servers (DNS and NTP)

• Set management interface

• Configure ISDN PRI attributes

• Set Windows and/or Network Information System authentication

• Determine conference passcode length, leeway, and warning time

• Configure conference VoIP attributes

• Configure SIP, H.323, and/or RTP

• Change password after logging in

• Return Aastra CNX to factory defaults

(continued)

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CNX System Administrator Guide

Aastra CNX software

Function Description

Manage • Add and delete users and system administrators

Maintain/Troubleshoot • Perform software updates

• Modify passwords

• Create, modify, and delete permanent conferences with or without moderators

• Create, modify and delete scheduled conferences with or without moderators

• Set tones and lanaguage announcements

• Set time zones for conferences

• Set duration of conferences

• Set recurrence of conferences

• Load/remove lanaguage packs

• Load/remove customized greetings

• Display Aastra CNX operational status and monitor real-time conference activity

• Load new software License Keys

• Reboot CNX

• Save/restore Aastra CNX configuration

• Set Aastra CNX date/time

• Download call data and conference data logs for use with report generation applications such as Microsoft Excel or Microsoft Access

• Delete unwanted files from CompactFlash

Registered User

The following table provides a list of available Aastra CNX functions that a registered user can perform.

Function Description

Manage own conferences • Create, modify, and delete conferences with or

without moderators

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About the Aastra CNX

Aastra CNX software

Conference participant

Conference participants have access to a conference via dual-tone multifrequency (DTMF) using a passcode. One or more conference participants can be a moderator which provides additional control over the conference. The following table provides a list of available Aastra CNX functions that a conference participant can perform.

Function Description

Manage • Access live conferences when required using a

passcode (DTMF code)

• For live conferences, a conference participant can:

– Mute/unmute self – Initiate help sequence (unrecognized DTMF

key sequence automatically elicits help) – Listen to roll call – Extend a conference if required (unmoderated

conferences only)

• Can act as a moderator for the conference which provides additional control. A moderator can additionally perform the following:

– Lock/unlock the conference – Mute all other participants and unmute self

(lecture mode) – Mute participant – Eject participant – Assign moderator privileges – Request additional ports – Extend a conference (unmoderated

conferences only) – Terminate a conference

Note: A conference can have multiple moderators that can pass tasks among themselves.

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CNX System Administrator Guide

Aastra CNX software

Reporting capabilities

The reporting feature on the Aastra CNX provides the following:

• Assists a system administrator in gauging port usage (and abuses), with a view to resource planning.

• Tracks potential security breaches by unauthorized users logging into conferences

The Aastra CNX provides raw data called Call Detail Records (CDRs) that are stored in logs on the CompactFlash. There are two types of CDR logs:

• Call and conference activity CDR logs (cdrlog)

• Conference scheduling CDR logs (confcdrlog)

The Aastra CNX automatically generates the CDR logs in comma-separated value (CSV) format during call activity (ISDN, H.323, and SIP), and during conference activity of an active 24 hour period and when the Aastra CNX starts up.

You can download these CDRs to your PC and use an external application (such as, Microsoft Excel or Microsoft Access), to produce reports. You can use CDR log files for billing purposes and for debugging and troubleshooting the Aastra CNX as required.

Reference

For a procedure on downloading CDRs, see Chapter 5, “Maintaining the Aastra

CNX.”

For more information about the contents of the CDRs, see Appendix B,

“Additional information about CDR logs.”

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Aastra CNX upgrades

The Aastra CNX is field upgradable from a 30-port unit to a 60- or 120-port unit. The following table shows the potential number of active participants and conferences for each type of unit.

Aastra CNX Number of active participants Number of active conferences

30-port unit 30 15

60-port unit 60 30

120-port unit 120 60

About the Aastra CNX

Aastra CNX software

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Software requirements

The following table provides the minimum software you need to configure and manage conferences on the Aastra CNX.

Software Minimum requirements

Web browser Any Web browser running Java 2 Platform V1.5.0

Java Runtime Environment (JRE)

Note: The JRE allows you to use the Aastra CNX graphical user interface (GUI) to configure, manage, and maintain the Aastra CNX.

You must have JRE installed in order to use the Aastra CNX GUI.

If your PC (running Windows) is connected to the Internet, the JRE

automatically installs (if not already installed) when accessing the Aastra CNX GUI.

Standard Edition or later

JRE 1.5.0 Standard Edition or later

If you do not have access to an Internet connection OR if you are using the Aastra CNX in a Linux environment, you must

acquire the applicable JRE and install it manually before using the Aastra CNX GUI.

Overview

Description

You perform an initial configuration of the Aastra CNX from the console port. Initial configuration includes setting specific essential parameters, including the unit’s network settings. Successful initial configuration allows you to complete the unit’s software configuration using a web-based GUI.

Initial configuration

Chapter 3

Configuring the Aastra CNX

After installing the Aastra CNX, you must initially configure the unit to operate in your network by specifying its hostname, Ethernet IP address, Netmask, default gateway, NTP servers, and date and time. When you power up the Aastra CNX for the first time, a setup script runs to allow you to initially configure the unit for your network.

Reference

For more information about the Aastra CNX hardware installation and for a procedure to perform the initial configuration, see the Aastra CNX Conference

Network Switch Installation and Setup Guide.

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CNX System Administrator Guide

Overview

Modifying the initial configuration

After initially configuring the Aastra CNX using the setup script, you can modify the settings using additional options that the script provides.

The following procedures provide additional options you can perform using the setup script:

• (1) Run network and time configuration (See Aastra CNX Installation and Setup Guide for more information on option 1)

• (2) Change Telnet access

• (3) Set date and time

• (4) Configure Network Time Protocol (NTP)

• (5) Force reboot

(2) Change Telnet access

This option allows you to enable or disable Telnet on the Aastra CNX. Enabling Telnet provides you the ability to Telnet into the Aastra CNX as required. Use the following procedure to change Telnet access on the Aastra CNX.

Note: If at any time during the initial configuration process, you want to

backout of the configuration, press <ESC> to cancel.

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Configuring the Aastra CNX

Overview

Step Action

1 At the Aastra CNX Main Menu, select option 2, and press <Enter>.

Welcome to the

Aastra CNX Conference Network Switch

Main Menu

1. Run network and time configuration

2. Change Telnet access

3. Set date and time

4. Configure Network Time Protocol (NTP)

5. Force reboot

Please select an option: 2↵

The following prompt displays:

1. Enable

2. Disable

[2]:

2 Enter “1” to enable Telnet, or enter “2” to disable Telnet on the Aastra CNX, and press <Enter>.

1 ↵

The setting is saved and displays the main menu.

3 You have successfully changed Telnet access on the Aastra CNX.

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CNX System Administrator Guide

Overview

(3) Set date and time

This option allows you to modify the date and time that you set during the “Run network and time configuration” procedure. Use the following procedure to modify the date and time on the Aastra CNX.

Note: If at any time during the initial configuration process, you want to

backout of the configuration, press <ESC> to cancel.

Step Action

1 At the Aastra CNX Main Menu, select option 3, and press <Enter>.

Welcome to the

Aastra CNX - Conference Bridge

Configuration Utility

1. Run network and time configuration

2. Change Telnet access

3. Set date and time

4. Configure Network Time Protocol (NTP)

5. Force reboot

Please select an option: 3 ↵

The following message and prompts display:

Unpacking timezones, please wait one moment...

Timezone Configuration

Enter a choice, "back" to go up one level, or "cancel" to cancel:

(continued)

3-4 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Configuring the Aastra CNX

Step Action

2 Enter your local timezone and press <Enter>. For example:

Enter a choice, "back" to go up one level, or "cancel" to cancel: EST ↵

The following message and prompt displays:

Timezone: EST

Are you sure? (y/n)

3 Enter “y” if the timezone is correct, and press <Enter>.

Enter “n” if the timezone is incorrect, and press <Enter>.

Note: If you entered “n” at the verification prompt, repeat step 2 to correct the timezone, and then enter “y” at step 3.

The following message and prompts display (after entering “y” at the verification prompt):

Please enter the date and time:

Overview

Four-digit year [2005]: Month [03]: Day [09]:

Hour [19]: Minutes [40]:

4 The defaults for the date and time are the current date and time on your PC.

Four-digit year [2005]: Month [03]: Day [09]:

Hour [19]: 14 Minutes [40]:

The following displays:

Before the following information is configured, please verify the information below is correct before proceeding.

Date: 2005-03-09 14:40:00

Is this the correct time (y/n) [n]:

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CNX System Administrator Guide

Overview

Step Action

5 Enter “y” if the date and time are correct, and press <Enter>.

Enter “n” if the date and time are incorrect, and press <Enter>.

Note: If you entered “n” at the verification prompt, repeat step 4 to correct the date and time, and then enter “y” at step 5.

The setting is saved and displays the main menu.

6 You have successfully modified the date and time on the Aastra CNX.

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(4) Configure Network Time Protocol (NTP)

This option allows you to modify the Network Time Protocol (NTP) that you set during the “Run network and time configuration” procedure. Use the following procedure to modify the NTP on the Aastra CNX.

Note: If at any time during the initial configuration process, you want to

backout of the configuration, press <ESC> to cancel.

Step Action

1 At the Aastra CNX Main Menu, select option 4, and press <Enter>.

Welcome to the

Aastra CNX - Conference Bridge

Configuration Utility

1. Run network and time configuration

2. Change Telnet access

3. Set date and time

4. Configure Network Time Protocol (NTP)

5. Force reboot

Configuring the Aastra CNX

Overview

Please select an option: 4 ↵

The following message and prompts display:

Configuring Network Time Protocol (NTP)...

You can configure up to 4 NTP servers. To remove an existing server, set it's address to 0.0.0.0. If no valid servers are given then ntp will be disabled.

Do you want to continue (y/n) [n]:

2 Enter “y” to continue, and press <Enter>.

The following prompts display:

NTP Server #1: [pool.ntp.org]: NTP Server #2: [pool.ntp.org]: NTP Server #3: [pool.ntp.org]: NTP Server #4: [pool.ntp.org]:

(continued)

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CNX System Administrator Guide

Overview

Step Action

3 Enter up to four NTP servers in your network, and press <Enter>. For example:

NTP Server #1: [pool.ntp.org]: 192.167.2.11 ↵ NTP Server #2: [pool.ntp.org]: 192.167.2.12 ↵ NTP Server #3: [pool.ntp.org]: 0.0.0.0 ↵ NTP Server #4: [pool.ntp.org]: 0.0.0.0 ↵

Notes:

1.You can enter up to four NTP servers. If you have less than four NTP servers, enter the

IP address(es) for the NTP servers that you have, and then enter 0.0.0.0 for the remaining NTP entries.

2. If you do not have your own NTP server, and the Aastra CNX has Internet connectivity, you may use the default server entry of pool.ntp.org.

The following displays:

Before the following information is configured, please verify the information below is correct before proceeding.

NTP Server #1 : 192.167.2.11 NTP Server #2 : 192.167.2.12

Is this information correct (y/n)[n]:

4 Enter “y” if the NTP information is correct, and press <Enter>.

Enter “n” if the NTP information is incorrect, and press <Enter>.

Note: If you entered “n” at the verification prompt, repeat step 3 to correct the NTP information, and then enter “y” at step 4.

5 You have successfully modified NTP on the Aastra CNX.

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(5) Force reboot

This option allows you to manually force a reboot of the Aastra CNX.

Warning: Use caution when using the reboot option. If the Aastra CNX

is in use and you perform a reboot, all active conferences are aborted.

Note: If at any time during the initial configuration process, you want to

backout of the configuration, press <ESC> to cancel.

Step Action

1 At the Aastra CNX Main Menu, select option 4, and press <Enter>.

Welcome to the

Aastra CNX - Conference Bridge

Configuration Utility

Configuring the Aastra CNX

Overview

1. Run network and time configuration

2. Change Telnet access

3. Set date and time

4. Configure Network Time Protocol (NTP)

5. Force reboot

Please select an option: 4↵

The following prompt displays:

Are you sure you want to reboot the Aastra CNX (y/n)?

Caution: Rebooting the Aastra CNX causes interruption in the services that the unit is providing. Aastra Telecom recommends that only System Administrators reboot the Aastra CNX when required.

2 Enter “y” if you still want to reboot the Aastra CNX.

Enter “n” if you do not want to reboot the Aastra CNX.

After entering “y” at the prompt, the following displays:

The Aastra CNX is rebooting.....

Wait for the Aastra CNX to reboot before using the Aastra CNX Configuration Utility or the Aastra CNX GUI.

3 You have successfully rebooted the Aastra CNX.

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CNX System Administrator Guide

Logging in to the Aastra CNX

Description

After initial setup of the Aastra CNX network information via the console port, the Aastra CNX becomes active and ready for you to continue configuration of the software to manage users, conferences, and the unit using the GUI.

Requirements

• You must have performed the initial network configuration using the procedures in the Aastra CNX Installation and Setup Guide, Step 7, “Configure the network settings.”

• At first-time login for system administrators, the default user ID is cnxadmin (all lowercase) and the default password is cnxadmin. For security purposes, you should change your password

Notes:

1. To change the password after logging in, click on the “Change Password” button in the Aastra CNX window.

2. To change the default user ID after logging in, see

Chapter 4, “Managing the Aastra CNX.”

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Procedure

Use the following procedure to log into the Aastra CNX.

Step Action

1 Open your Web browser.

Enter the URL or IP address of the Aastra CNX and press <Return>. For example:

http://CNX.aastra.com

http://192.168.2.6

Result: A digital certificate displays. This certificate warrants to the user that the downloaded

applet is indeed provided by Aastra Telecom, and is safe to run on their computer.

Configuring the Aastra CNX

Logging in to the Aastra CNX

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CNX System Administrator Guide

Logging in to the Aastra CNX

Step Action

2 Click to accept the certificate.

Note: Clicking YES accepts the certificate for the current session only. If you log out and log

back into the Aastra CNX GUI, this certificate displays again.

Click to always accept the certificate from the current PC.

Note: Clicking ALWAYS prevents the certificate from displaying during future login sessions on the current PC.

Result: If you clicked YES or ALWAYS, the Aastra CNX proceeds to install the latest version of the Java Plug-in to your PC.

3 When the Java console window is up and running, the Aastra CNX GUI initializes and the

Username/Password screen displays. .

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Configuring the Aastra CNX

Logging in to the Aastra CNX

Step Action

4 Enter your Aastra CNX user name and password, and then click .

For a procedure to change your password, see “Configuring the Aastra CNX” on page 3-14. To change your user ID, see Chapter 4, “Managing the Aastra CNX.”

Result: The Aastra CNX Administrative Web Portal main window displays.

WARNING: You are allowed three attempts to input the correct username and password. If all

three attempts fail, close your browser and reopen a new browser window and try logging in again.

The Aastra CNX main window for a system administrator allows you to perform the following:

• Change passwords

• Configure users and system administrators

• Manage users and system administrators

• Manage permanent and scheduled conferences

• Maintain the system

5 Click Logout to logout of the Aastra CNX GUI.

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CNX System Administrator Guide

Configuring the Aastra CNX

Description

You configure the Aastra CNX using the GUI provided by the downloaded applet running in a Web browser.

At the Aastra CNX main window, the Configure CNX tab displays the configurable objects. Clicking on a configurable object displays a group of attributes and their values that you can configure.

The following figure shows the Aastra CNX configuration tree structure.

3-14 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Configuring the Aastra CNX

The following parameters may be configured:

Parameter What you configure

Global • Languages for voice prompts

• Secondary Language for voice prompts

• Conference phone number

• Number of ports to reserve for permanent (reservationless) conferences

Network • IP addresses

• Netmasks

• Default gateway address

• Host name

• Domain name

• Domain Name Servers (DNSs)

• Server information

• Management Interface

• File Transfer Protocol (FTP) (enable or disable)

• Network Time Protocol (NTP) Servers

T1/E1 • Framing Types

• Clocking

• Switch Types

• Direction

• Line Coding

• Line Framing

• Loopback

• Line Buildout

• CRC (E1 only)

• Overlap (E1 only)

• Number of Digits (E1 only)

• Ports 1 through 4 (enable or disable)

User Authentication • Windows Authentication

• Network Information Service (NIS) Authentication

Conference • Conference passcode lengths

• Period of time when callers can access a conference before it starts.

• Warning time period of impending conference ending

• Voice quality parameters

Voice over IP • Session Initiation Protocol (SIP) service parameters

• H.323 service parameters

• Real-Time Transport Protocol (RTP) parameters

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CNX System Administrator Guide

Procedures

General configuration

Use the following procedure to configure the Aastra CNX to communicate in your network.

Step Action

1 Open your Web browser and enter the URL for your Aastra CNX.

2 Click the Configure CNX tab in the Aastra CNX main window.

3-16 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Step Action

Global Configuration

3 Under the CNX Configuration object, click “Global”.

Result: The Aastra CNX global attribute fields display.

4 Configure the attributes as required.

Attribute Default Valid Values/Description

Configuring the Aastra CNX

Procedures

Primary Language English English

British English French-Canadian Spanish

Description: Primary language that plays for the conference greeting on the Aastra CNX. For a procedure on loading language packs see Chapter 5, “Maintaining

the Aastra CNX.”.

Secondary Language None None

English British English French-Canadian Spanish

Description: Secondary language that plays for the conference greeting on the Aastra CNX. For a procedure on loading language packs see Chapter 5, “Maintaining

the Aastra CNX.”

Note: If you select a secondary language, the Aastra CNX conference greeting plays in this language after the primary language conference greeting.

Conference Phone Number

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 3-17

000-0000 Description: Phone number to dial for reaching the

conference. This number is sent out in emails to moderators when conferences are booked.

CNX System Administrator Guide

Procedures

Step Action

(cont’d)

Global configuration attributes continued

Attribute Default Valid Values/Description

Permanent Ports

Note: This attribute must be set to an appropriate number of ports before using Permanent conferences.

0 0 to 120

Note: Values are: 0 to 30 for 30-port unit

0 to 60 for 60-port unit 0 to 120 for 120-port unit

Description: Number of ports reserved for permanent conferences. This value is subject to ports being physically configured on the Aastra CNX, either T1/E1 ports and/or VoIP ports. It is also subject to the licensed number of ports.

Note: Permanent ports are not available for scheduled conferences.

You must provision the T1/E1 ports, SIP service, or H.323

service on the Aastra CNX before setting the Permanent

Port value. See the following table for applicable settings.

Physical Ports Enabled Maximum Permanent Port Value

1 T1 23 2 T1s 46 4 T1s 92

1 E1 30 2 E1s 60 4 E1s 120

SIP or H.323 service enabled 30

60 120

5 Click to save the configuration to the Aastra CNX and to the CompactFlash card.

3-18 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Step Action

Network Configuration

6 Under the CNX Configuration object, click “Network”.

Result: The Aastra CNX network attribute fields display.

Configuring the Aastra CNX

Procedures

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 3-19

CNX System Administrator Guide

Procedures

Step Action

7 Configure the attributes as required.

Attribute Default Valid Values/Description

IP Address 1 <Current IP

address of the Aastra CNX>

Netmask 1 <Current

netmask address of the Aastra CNX>

IP Address 2 0.0.0.0 Description: IP address of a second Ethernet port.

Netmask 2 0.0.0.0 Description: Netmask address of a second Ethernet

Default Gateway <Current default

gateway of the Aastra CNX>

Hostname <Current

hostname of the Aastra CNX>

Domain <Current domain

name of the Aastra CNX>

DNS Server 1 <Current DNS

Server 1 address of Aastra CNX>

DNS Server 2 <Current DNS

Server 2 address of Aastra CNX>

Management Interface

ETHERNET INTERFACE 1

Description: IP address for Ethernet 1, as initially configured from the console.

Description: Netmask address for Ethernet 1.

port.

Description: Default gateway IP address.

Description: Hostname of the Aastra CNX.

Description: Domain name of the Aastra CNX.

Description: IP address of DNS server 1.

Description: IP address of DNS server 2.

ETHERNET INTERFACE 1 ETHERNET INTERFACE 2 BOTH

Description: Determines which IP network can access the Aastra CNX for managed functions.

FTP ENABLE ENABLE

DISABLE

Description:. Specifies whether or not File Transfer Protocol (FTP) is enabled or disabled on the Aastra CNX.

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Step Action

Configuring the Aastra CNX

Procedures

(cont’d)

Network configuration attributes continued

Attribute Default Valid Values/Description

NTP Server 1 <Current NTP

Description: IP address of NTP server 1. Server 1 address of Aastra CNX>

NTP Server 2 <Current NTP

Description: IP address of NTP server 2. Server 2 address of Aastra CNX>

NTP Server 3 <Current NTP

Description: IP address of NTP server 3. Server 3 address of Aastra CNX>

NTP Server 4 <Current NTP

Description: IP address of NTP server 4. Server 4 address of Aastra CNX>

Note: You can enter up to four NTP servers in your network, and press <Enter>. For example:

NTP Server #1: [pool.ntp.org]: 192.167.2.11 ↵ NTP Server #2: [pool.ntp.org]: 192.167.2.12 ↵ NTP Server #3: [pool.ntp.org]: 0.0.0.0 ↵ NTP Server #4: [pool.ntp.org]: 0.0.0.0 ↵

You can enter up to four NTP servers. If you have less than four NTP servers, enter the IP address(es) for the NTP servers that you have, and then enter 0.0.0.0 for the remaining NTP entries.

If you do not have your own NTP server, and the Aastra CNX has Internet connectivity, you may use the default server entry of pool.ntp.org.

Aastra Telecom strongly recommends the use of NTP servers, either your own or the default servers. NTP servers avoid clock slippage and inconsistent conference start times on the Aastra CNX. However, you may completely disable the NTP server feature by setting the IP address of all four servers to 0.0.0.0.

8 Click to save the configuration to the Aastra CNX and to the CompactFlash card.

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CNX System Administrator Guide

Procedures

Step Action

T1/E1 Configuration

9 Under the CNX Configuration object, click “T1/E1”.

Result: The Aastra CNX T1/E1 attribute fields display.

3-22 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Step Action

10 Configure the attributes as required.

Attribute Default Valid Values/Description

Configuring the Aastra CNX

Procedures

Framing Type T1 FRAMING T1 FRAMING

Clocking PORT 1 CLOCK INTERNAL CLOCK

Switch Type For T1 Framing:

DMS 100

For E1 Framing:

ETSI

E1 FRAMING

PORT 1 CLOCK

PORT 2 CLOCK

PORT 3CLOCK

PORT 4CLOCK

INTERNAL CLOCK - Uses the internal Aastra CNX

clock for synchronization on TDM links.

PORT 1 thru PORT 4 CLOCK - Uses the external

clocking on port 1 thru port 4, respectively, for

synchronization on TDM links.

For T1 Framing:

DMS 100

5ESS

NI2

FXO Loop Start

FXO Ground Start

FXS Loop Start

FXS Ground Start

E&M

For E1 Framing:

ETSI

Description: Specifies the switch type for the ISDN

PRI connection.

Descriptions of T1 Switch Types

DMS 100 - Northern Telecom Inc. DMS-100

5ESS - Lucent 5ESS

NI2 - North American National ISDN 2 (NI2)-compliant

switch

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CNX System Administrator Guide

Procedures

Step Action

(cont’d)

T1/E1 attributes continued.

Attribute Default Valid Values/Description

Switch Type (continued)

For T1 Framing:

DMS 100

For E1 Framing:

ETSI

Descriptions of T1 Switch Types (

The following options are methods that enable

Robbed Bit Signaling (RBS) on the CNX:

FXO Loop Start - Foreign exchange office loop start

signaling.

FXO Ground Start - Foreign exchange office ground

start signaling.

FXS Loop Start - Foreign exchange subscriber loop

start signaling.

FXS Ground Start - Foreign exchange subscriber

ground start signaling.

E & M - Ear & mouth signaling

Descriptions of E1 Switch Types:

ETSI - Specifies the European Telecommunications

Standards Institute (ETSI)

switch; reflects the latest revision (TBR4).

Direction USER SIDE USER SIDE

NETWORK SIDE

Description: Specifies the location of the T1 ISDN

PRI connection.

Line Coding For T1 Framing:

AMI

For T1 Framing:

AMI

B8ZS

continued):

For E1 Framing:

HDB3

Line Framing For T1 Framing:

ESF

For E1 Framing:

HDB3

For T1 Framing:

ESF

For E1 Framing:

CCS

For E1 Framing:

CCS

Loopback DISABLE DISABLE

LOCAL

REMOTE

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Step Action

Configuring the Aastra CNX

Procedures

(cont’d)

T1/E1 attributes continued.

Attribute Default Valid Values/Description

Line Buildout For T1 Framing:

0 to 110 ft.(DSX-1)

For T1 Framing:

Short-haul values:

0 to 110 ft.(DSX-1)

110 to 220 ft. (DSX-1)

For E1 Framing:

120 Ohms

220 to 330 ft. (DSX-1)

330 to 440 ft. (DSX-1)

440 to 550 ft. (DSX-1)

550 to 660 ft. (DSX-1)

Long-haul values:

0 dB (long haul)

-7.5 dB (long haul)

-15 dB (long haul)

-22.5 dB (long haul)

For E1 Framing:

120 Ohms

CRC

ENABLE ENABLE

DISABLE

Note: Applies to E1 Framing only.

Overlap

DISABLE ENABLE

DISABLE

Note: Applies to E1 Framing only.

Number of digits

0 0 to 10

Note: Applies to T1 RBS or E1 PRI only.

Description: Sets the number of digits to wait before

starting the PIN collection announcement. This field is

enabled only if the Switch Type is set to an RBS value

for T1 or PRI ETSI for E1.

Port 1 ENABLE ENABLE

DISABLE

Port 2 DISABLE ENABLE

DISABLE

Port 3 DISABLE ENABLE

DISABLE

Port 4 DISABLE ENABLE

DISABLE

11 Click to save the configuration to the Aastra CNX and to the CompactFlash card.

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CNX System Administrator Guide

Procedures

Step Action

User Authentication Configuration

12 Under the CNX Configuration object, click “User Authentication”.

Result: The Aastra CNX User Authentication attribute fields display.

Note: Users may be authenticated against a secure local database stored on the Aastra CNX, or

against an external server. The Aastra CNX first tries the local database, then the Network Information Service (NIS), then Windows. System administrators must be authenticated locally on the Aastra CNX.

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Step Action

13 Configure the attributes as required.

Attribute Default Valid Values/Description

Windows Authentication

Domain Username None Description: Specifies the username of a Windows

Domain Password None Description: Specifies the password of a Windows

Domain None Description: Specifies the Windows domain that the

Primary Domain Controller

DISABLE ENABLE

0.0.0.0 Description: Specifies the hostname or IP address of

Configuring the Aastra CNX

Procedures

DISABLE

Description: Specifies whether or not to authenticate

a user against a Windows server.

domain administrator.

Note: This is used once to register the Aastra CNX

with the Windows domain.

domain administrator.

Note: This is used once to register the Aastra CNX

with the Windows domain.

Aastra CNX uses. This is the default domain for users

who do not specify a domain and for users who do not

have accounts on the Aastra CNX.

the server that the Aastra CNX uses to join the

domain.

Note: The Primary Domain Controller (PDC) is

considered the “master” DC on the network for a

particular workgroup/domain.

Password Server 0.0.0.0 Description: Specifies the hostname or IP address of

the server that the Aastra CNX uses to authenticate

users.

Note: In most cases, this is also the PDC or a Backup

Domain Controller (BDC).

Wins Server 0.0.0.0 Description: Specifies the hostname or IP address of

the server that the Aastra CNX uses to resolve

Windows names.

Note: WINS is a Microsoft Windows NT or Windows

2000 service that dynamically registers names of

computers on the network. In most cases, the WINS

server is the PDC or BDC.

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CNX System Administrator Guide

Procedures

Step Action

(cont’d)

User Authentication attributes continued.

Attribute Default Valid Values/Description

NIS Authentication DISABLE DISABLE

SERVER

BROADCAST

Description: Specifies the method for which the

Aastra CNX enables or disables Network Information

System (NIS).

DISABLE - Disables NIS

SERVER - Uses a specific server for authentication

with an optional NIS domain.

BROADCAST - Broadcast on the network for the

specified NIS domain.

NIS Server 0.0.0.0 Description: Specifies the hostname or IP address

that the Aastra CNX uses for NIS authentication.

NIS Domain 0.0.0.0 Description: Specifies the NIS domain that the

Aastra CNX uses.

14 Click to save the configuration to the Aastra CNX and to the CompactFlash card.

3-28 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Conference configuration

Use the following procedure to configure the conference specifications for your Aastra CNX.

Step Action

1 While logged into the Aastra CNX, click the Configure CNX tab.

2 Double-click the Conference object to expand the conference folder.

Conference/General

3 Under the Conference object, click “General”.

Result: The general conference attributes display.

Configuring the Aastra CNX

Procedures

4 Configure the attributes as required.

Attribute Default Valid Values/Description

Pin Length 5 Range: 3 to 8

Description: Number of digits in the passcode used for the

conference.

Leeway 5 Range: 5 to 10

Description: Period of time, in minutes, when callers can access a conference before it starts.

Warning Time 5 MINUTES Range:5 MINUTES

OFF

Description: Determines whether or not a warning message is played five minutes before the conference ends.

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CNX System Administrator Guide

Procedures

Step Action

5 Click to save the configuration to the Aastra CNX and to the CompactFlash card.

Conference/Voice

6 Under the Conference object, click “Voi ce”.

Result: The voice conference attributes display.

Note: The conference voice settings are for advanced users only. You must be familiar with these

voice concepts to change the settings. If you are not familiar with the voice attributes, DO NOT change the default settings.

3-30 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Step Action

7 Configure the attributes as required.

Attribute Default Valid Values/Description

Configuring the Aastra CNX

Procedures

Electrical Echo Cancellation

Acoustic Echo Cancellation

DC Offset Removal ENABLE ENABLE

Noise Reduction BOTH BOTH

Level Control AUTOMATIC AUTOMATIC

Level Control Gain Db -19 Automatic Level Control:

8 Click to save the configuration to the Aastra CNX and to the CompactFlash card.

32 Range: 0 (disabled), 32 to 128 in increments of 4 ms

Note: The Aastra CNX echo canceller is G.168 (2002)

compliant.

128 Range: 0 (disabled), 128, 256, 512, or 1024 ms

DISABLE

NONE

ADAPTIVE

CONFERENCE

MANUAL

-40 to 0

Manual Level Control:

-24 to 24

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CNX System Administrator Guide

Procedures

Voice over IP configuration

Use the following procedure to configure the voice over IP specifications for your Aastra CNX.

Step Action

1 While logged into the Aastra CNX, click the Configure CNX tab.

Voice over IP/SIP

2 Under the Voice over IP object, click “SIP”.

Result: The SIP attributes display. Note: SIP service and Registration is disabled by default. To enable Registration, you must enable

SIP service first.

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Step Action

3 Configure the attributes as required.

Attribute Default Valid Values/Description

Configuring the Aastra CNX

Procedures

SIP service ENABLE ENABLE

Registration DISABLE ENABLE

Registration is set to ENABLE.

Port 5060 1,024 to 64,000

4 Click to save the configuration to the Aastra CNX and to the CompactFlash card.

username:password @mysipproxy.com

DISABLE

Up to 80 integers or characters in the form name@domain.com where name is the authentication name of the Aastra CNX and the domain is the domain name (or IP address) of the SIP registration server.

Note: The “:password” in the default value is optional. It is required only if the authenticate field is set to true.

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CNX System Administrator Guide

Procedures

Step Action

Voice over IP/H.323

5 Under the Voice over IP object, click “H.323”.

Result: The H.323 attributes display.

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Step Action

6 Configure the attributes as required.

Attribute Default Valid Values/Description

H.323 service DISABLE ENABLE

H.323 Identification

Note: Enabled only if H.323 service is set to ENABLE.

Bind Address

Note: Enabled only if H.323 service is set to ENABLE.

Gatekeeper Registration

Note: Enabled only if H.323 service is set to ENABLE.

CNX Description: The equipment that has H.323 enabled

ETHERNET INTERFACE 1

DISABLE ENABLE

Configuring the Aastra CNX

Procedures

DISABLE

Description: Enables or disables the H.323 protocol

on the Aastra CNX. H.323 is an international standard

protocol for multimedia communication over

packet-switched networks, including LANs, WANs,

and the Internet.

in the network.

ETHERNET INTERFACE 1

ETHERNET INTERFACE 2

Description: Specifies the interface on the Aastra

CNX that is being used to gain access to the H.323

gatekeeper.

DISABLE

DISCOVER

Description: Enables or disables the Aastra CNX to

locate the H.323 Gatekeeper. If set to DISCOVER,

the Aastra CNX searches until it discovers the

Gatekeeper when specifying by IP address or

hostname.

Note: When using H.323, the Aastra CNX functions

as a terminal appearing as a peer to H.323-based IP

phones. You can configure the Aastra CNX to work

with one or more H.323 gatekeepers.

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CNX System Administrator Guide

Procedures

Step Action

(cont’d)

H.323 attributes continued.

Attribute Default Valid Values/Description

Gatekeeper Address

0.0.0.0 Description: The IP address of the Gatekeeper in the

network.

Note: Enabled only if Gatekeeper Registration is set to ENABLE.

User Authentication

DISABLE ENABLE

DISABLE

Note: Enabled only if Gatekeeper Registration is set to ENABLE.

Description: Specifies whether or not authentication

is enabled or disabled on the Aastra CNX.

Authentication is the process of verifying whether a

user is allowed access to the Aastra CNX using the

H.323 protocol over a LAN, WAN, or over the Internet.

Gatekeeper Password

Note: Enabled only if

***** Description: Specifies the password that the

Aastra CNX uses to gain access to the H.323

gatekeeper.

User Authentication is set to ENABLE.

Port

Note: Enabled only if Gatekeeper Registration is set to

1720 1024 to 64000

Description: Specifies the User Datagram Protocol

(UDP) port on the Aastra CNX that listens for and

receives/processes H.323 messages.

ENABLE.

7 Click to save the configuration to the Aastra CNX and to the CompactFlash card.

3-36 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Step Action

Voice over IP/RTP

8 Under the Voice over IP object, click “RTP”.

Result: The RTP attributes display.

9 Configure the attributes as required.

Attribute Default Valid Values/Description

Configuring the Aastra CNX

Procedures

No Voice Path Teardown

Path Teardown Timer

Note: Enabled only if “No Voice Path Teardown” is set to ENABLE.

10 Click to save the configuration to the Aastra CNX and to the CompactFlash card.

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 3-37

DISABLE ENABLE

DISABLE

Description: Specifies whether or not the CNX uses

no voice path teardown for Voice over IP.

15 10 to 100

Description: Specifies the period of time, in seconds,

that the Aastra CNX waits before automatically

clearing a call if it receives no voice Real-Time

Transport Control Protocol (RTCP) packets.

Managing the Aastra CNX

Managing users on the Aastra CNX

Description

A system administrator manages registered users and other system administrators on the Aastra CNX by accessing the Manage Users tab on the GUI main page.

The following illustration shows the Aastra CNX Manage Users tab in the Aastra CNX GUI with an existing user of “cnxadmin”.

Aastra CNX Manage Users tab

Chapter 4

Left column displays existing users

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CNX System Administrator Guide

Managing users on the Aastra CNX

Procedures

This section provides procedures for creating, modifying, and deleting Aastra CNX registered users and system administrators.

Note: You cannot modify or delete the “cnxadmin” System

Administrator. If you logged in as “cnxadmin”, you can change your password using the button.

Creating a registered user/system administrator

Use the following procedure to create a registered user and/or system administrator on the Aastra CNX.

Step Action

1 Open your Web browser and enter the URL for your Aastra CNX.

2 Click the Manage Users tab in the Aastra CNX main window.

4-2 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Step Action

3 Click .

Result: The user settings window displays.

4 Set the attributes as required.

Attribute Default Valid Values/Description

User Type Regular Regular

Managing the Aastra CNX

Managing users on the Aastra CNX

System Administrator

Description: Specifies the type of user that has access to the Aastra CNX Web user interface.

Regular - A Regular user has access to the Aastra CNX for managing scheduled conferences only. A Regular user can schedule, modify, and delete scheduled conferences. Regular users can only see and modify their own conferences.

System Administrator - A System Administrator has full access to the Aastra CNX for configuring and managing the Aastra CNX hardware and software. A System Administrator can also create, modify, and delete regular user and system administrator profiles, and schedule, modify and delete conferences (permanent and

scheduled). User Name - 3 to 20 lowercase alphanumeric characters Password - 5 to 20 alphanumeric characters Confirm Password None 5 to 20 alphanumeric characters

5 Click to save the settings to the Aastra CNX secure database.

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CNX System Administrator Guide

Managing users on the Aastra CNX

Modifying a registered user/system administrator

Use the following procedure to modify an existing registered user and/or system administrator on the Aastra CNX.

Step Action

1 While logged into the Aastra CNX, click the Manage Users tab.

Result: The following window displays. Existing users display in the left column.

Left column displays any existing users

2 Click on a user you want to modify in the “Existing Users” column.

3 Select an existing user that you want to modify and click .

Result: A window displays with the current user settings for the user you selected. The following example shows the user settings for “user”.

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Managing users on the Aastra CNX

Step Action

4 Modify the attributes as required.

Note: You can modify the password and confirm password fields only. Usernames cannot be modified.

5 Click to save the settings to the Aastra CNX secure database.

Managing the Aastra CNX

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CNX System Administrator Guide

Managing users on the Aastra CNX

Deleting a user/system administrator

Use the following procedure to delete an existing user and/or system administrator on the Aastra CNX.

Step Action

1 While logged into the Aastra CNX, click the Manage Users tab.

Result: The following window displays. Existing users display in the left column.

Left column displays any existing users

2 Click on a user you want to delete in the “Existing Users” box.

3 Click .

Result: A prompt displays asking you to verify if you want to delete the selected user.

4 Click YES to delete the user you selected.

or Click NO to cancel the delete action.

5 Click to save the settings to the Aastra CNX secure database.

4-6 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Managing the Aastra CNX

Managing conferences on the Aastra CNX

Description

A system administrator manages conferences on the Aastra CNX by accessing the Permanent Conferences tab and/or the Scheduled Conferences tab on the GUI main page.

The following illustration shows the Aastra CNX Permanent Conferences and Scheduled Conferences tab in the Aastra CNX GUI with example conferences scheduled.

Permanent Conference List

Scheduled Conference List

Note: You can click on the column headings in the Permanent and

Scheduled conference windows to sort the columns in ascending or descending order.

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CNX System Administrator Guide

Managing conferences on the Aastra CNX

Permanent Conference List

A Permanent Conference List displays for system administrator use only. These conferences are permanently available, and are also known as “reservationless” or “ad-hoc” conferences. You create permanent conferences with a guaranteed number of ports that are reserved for that particular conference. Additional participants may join the conference subject to availability of ports in the pool of ports reserved for permanent conferences.

Note: Moderated permanent conferences end when a moderator leaves

the conference, and all participants are disconnected.

A system administrator can schedule new, modify, or delete permanent conferences from the list as required.

4-8 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07

Aastra Telecom ATP-CNX-040-01 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Introduction

References

Prepare for hardware installation

What you need for a single installation

Tools required for rackmount installations

Check the shipping contents

Determine location of Aastra CNX (desktop or rackmount)

Procedure

Install the Aastra CNX in a rack

Procedure

Illustration

Connect to the console

Console port parameters

Local connection

Procedure

Remote connection

Procedures

Illustration

Connect the network cables

Procedure

Illustration

Connect the power cable

Ground the chassis

Illustration

Startup and check the Aastra CNX

Apply power to the Aastra CNX

Check the LEDs

Illustration

Alarm Indicators

Configure the network settings

Requirements

Procedure

Run network and time configuration

Using the Aastra CNX GUI via the Web

Requirement

Procedure

Configuration details (System Administrators only)

Troubleshooting information

Overview

Features and benefits

Voice processing features

Languages

Reference

Aastra CNX hardware

Description

Chassis

Reference

Front panel

Aastra CNX Front Panel

Rear panel

The Aastra CNX rear panel consists of the following:

Aastra CNX Rear Panel

Aastra CNX software

Description

Protocols and RFCs

Conference capabilities

Port resource management

Users and user privileges

System Administrator

Registered User

Conference participant

Reporting capabilities

Reference

Aastra CNX upgrades

Software requirements

Overview

Description

Initial configuration

Reference

Modifying the initial configuration

(2) Change Telnet access

(3) Set date and time

(4) Configure Network Time Protocol (NTP)

(5) Force reboot

Logging in to the Aastra CNX