Page 1
SIP IP PHONE
480i, 480i CT, 9112i, 9133i
41-001129-00
Administrator Guide
Release 1.4.1
Rev 09
Page 2
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from
unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will
not be liable for technical or editorial errors or omissions contained within this documentation. The
information contained in this documentation is subject to change without notice.
Copyright 2005-2006 Aastra Telecom. www.aastra.com
All Rights Reserved.
Page 3
Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a
personal, worldwide, non-transferable, non-sublicenseable and non-exclusive,
restricted use license to use Software in object form solely with the Equipment for
which the Software was intended. This Product may integrate programs, licensed
to Aastra by third party Suppliers, for distribution under the terms of this
agreement. These programs are confidential and proprietary, and are protected as
such by copyright law as unpublished works and by international treaties to the
fullest extent under the applicable law of the jurisdiction of the Customer. In
addition, these confidential and proprietary programs are works conforming to the
requirements of Section 401 of title 17 of the United States Code. Customer shall
not disclose to any third party such confidential and proprietary programs and
information and shall not export licensed Software to any country except in
accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display
Software furnished in object code form. Customer shall not modify, copy,
reproduce, distribute, transcribe, translate or reduce to electronic medium or
machine readable form or language, derive source code without the express
written consent of the Seller and its Suppliers, or disseminate or otherwise
disclose the Software to third parties. All Software furnished hereunder (whether
or not part of firmware), including all copies thereof, are and shall remain the
property of Seller and its Suppliers and are subject to the terms and conditions of
this agreement. All rights reserved.
Customer's use of this software shall be deemed to reflect Customer's agreement
to abide by the terms and conditions contained herein. Removal or modification
of trademarks, copyright notices, logos, etc., or the use of Software on any
Equipment other than that for which it is intended, or any other material breach of
this Agreement, shall automatically terminate this license. If this Agreement is
terminated for breach, Customer shall immediately discontinue use and destroy or
return to Seller all licensed software and other confidential or proprietary
information of Seller. In no event shall Seller or its suppliers or licensors be liable
for any damages whatsoever (including without limitation, damages for loss of
business profits, business interruption, loss of business information, other
pecuniary loss, or consequential damages) arising out of the use of or inability to
use the software, even if Seller has been advised of the possibility of such
damages.
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Contents
Preface
About this guide ...............................................................................................................xiii
Introduction ...............................................................................................................xiii.
Audience ...................................................................................................................xiii.
Other Documentation ............................................................................................... xiv.
Chapter 1
Overview
.
About this chapter ...........................................................................................................1-1.
IP Phone Models ............................................................................................................1-2.
Description ...............................................................................................................1-2.
Firmware Installation Information ...................................................................................1-3.
Description ...............................................................................................................1-3.
Installation Considerations .......................................................................................1-3.
Installation Requirements .........................................................................................1-4.
Configuration Server Requirement ...........................................................................1-5.
Firmware and Configuration Files ...................................................................................1-6.
Description ...............................................................................................................1-6.
Configuration File Precedence .................................................................................1-7.
Configuration Methods .............................................................................................1-7.
Installing the Firmware/Configuration Files ..............................................................1-8.
Contents
.
Chapter 2
Configuration Interface Methods
.
About this chapter ...........................................................................................................2-1.
IP Phone UI ....................................................................................................................2-2.
Options Key ..............................................................................................................2-2.
Aastra Web UI ................................................................................................................2-5.
Description ...............................................................................................................2-5.
Accessing the Aastra Web UI ..................................................................................2-5.
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Contents
Chapter 3
Administrator Options
About this chapter ...........................................................................................................3-1.
Administrator Level Options ...........................................................................................3-3.
Status .......................................................................................................................2-6.
Operation .................................................................................................................2-7.
Basic Settings ..........................................................................................................2-7.
Advanced Settings ...................................................................................................2-8.
Enabling/Disabling the Aastra Web UI .....................................................................2-9.
.................................................................................................................................2-9.
.
Description ...............................................................................................................3-3.
IP Phone UI Options ................................................................................................3-3.
Aastra Web UI Options ............................................................................................3-4.
Configuration File Options ........................................................................................3-4.
Phone Status ............................................................................................................3-6.
Basic Preferences (Aastra Web UI) .......................................................................3-10.
Network ..................................................................................................................3-12.
Line Settings ..........................................................................................................3-19.
Configuration Server Settings ................................................................................3-21.
Firmware Update Features ....................................................................................3-22.
...............................................................................................................................3-22.
Chapter 4
Configuring the IP Phones
.
About this chapter ...........................................................................................................4-1.
Overview .........................................................................................................................4-3.
Basic Network Settings ...................................................................................................4-4.
DHCP .......................................................................................................................4-4.
Configuring Network Settings Manually ...................................................................4-7.
Configuration Server Protocol ......................................................................................4-10.
Configuring the Configuration Server Protocol .......................................................4-10.
Advanced Network Settings .........................................................................................4-15.
Network Address Translation (NAT) ......................................................................4-15.
Configuring Nortel NAT (optional) ..........................................................................4-17.
Configuring NAT Address and Port (optional) ........................................................4-19.
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Virtual LAN (optional) .............................................................................................4-22.
Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS ......................4-23.
Network Time Servers ............................................................................................4-32.
Session Initiation Protocol (SIP) Settings ...............................................................4-38.
Real-time Transport Protocol (RTP) Settings .........................................................4-50.
Chapter 5
Operational Features
.
About this chapter ...........................................................................................................5-1.
Operational Features ......................................................................................................5-3.
Description ...............................................................................................................5-3.
User Passwords .......................................................................................................5-6.
Administrator Passwords .........................................................................................5-8.
Hard Keys ................................................................................................................5-9.
Softkeys/Programmable Keys ................................................................................5-12.
Suppressing DTMF Playback .................................................................................5-24.
Busy Lamp Field (BLF) (480i/480i CT/9133i only) .................................................5-26.
Directed Call Pickup (BLF Call Interception)
(480i/480i CT/9133i) ...............................................................................................5-32
BLF Subscription Period (480i/480i CT/9133i) .......................................................5-35.
Do Not Disturb (DND) ............................................................................................5-37.
Bridged Line Appearance (BLA) (480i/480i CT/9133i only) ...................................5-39.
Park Calls/Pick Up Parked Calls ............................................................................5-45.
Last Call Return (lcr) (Sylantro Servers only) .........................................................5-58.
Call Forwarding ......................................................................................................5-63.
Callers List .............................................................................................................5-70.
Missed Calls Indicator ............................................................................................5-74.
Directory List ..........................................................................................................5-76.
Voicemail (480i/480i CT only) ................................................................................5-84.
XML Customized Services .....................................................................................5-87.
SIP Local Dial Plan ..............................................................................................5-107.
Incoming/Outgoing Intercom with Auto-Answer
(Intercom applicable to 480i/480i CT only) ........................................................... 5-112
Audio Transmit and Receive Gain Adjustments ................................................... 5-116.
Ring Tones and Tone Sets ................................................................................... 5-118.
Contents
.
.
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Priority Alerting .....................................................................................................5-124.
Stuttered Dial Tone ...............................................................................................5-131.
Call Waiting Tone .................................................................................................5-133.
Language .............................................................................................................5-135.
Contents
Chapter 6
Advanced Operational Features
About this chapter ...........................................................................................................6-1.
Advanced Operational Features .....................................................................................6-2.
Chapter 7
Encryption and the IP Phone
About this chapter ...........................................................................................................7-1.
Encryption and the IP Phone ..........................................................................................7-2.
Chapter 8
Firmware Upgrade
About this chapter ...........................................................................................................8-1.
Upgrading the Firmware .................................................................................................8-2.
.
MAC Address/Line Number in REGISTER Messages .............................................6-3.
SIP Message Sequence for Blind Transfer ..............................................................6-5.
Update Caller ID During a Call .................................................................................6-6.
Boot Sequence Recovery Mode ..............................................................................6-7.
Auto-discovery Using mDNS ....................................................................................6-8.
Single Call Restriction (480i CT only) ......................................................................6-9.
.
Configuration File Encryption Method ......................................................................7-2.
Procedure to Encrypt/Decrypt Configuration Files ...................................................7-3.
.
Manual Firmware Update (TFTP only) .....................................................................8-2.
Manual Firmware and Configuration File Update .....................................................8-4.
Automatic Update (auto-resync) ..............................................................................8-6.
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Chapter 9
Troubleshooting
.
About this chapter ...........................................................................................................9-1.
Troubleshooting ..............................................................................................................9-2.
Troubleshooting Solutions ..............................................................................................9-6.
Description ...............................................................................................................9-6.
Why does my phone display “Application missing”? ................................................9-6.
Why does my phone display the “No Service” message? ........................................9-7.
Why does my phone display "Bad Encrypted Config"? ............................................9-7.
Why is my phone not receiving the TFTP IP address from the DHCP Server? .......9-8.
How do I set the IP phone to factory default? ........................................................9-11.
How to reset a user’s password? ...........................................................................9-14.
Appendix A
Configuration Parameters
.
About this appendix ....................................................................................................... A-1.
Setting Parameters in Configuration Files ..................................................................... A-4.
Operational, Basic, and Advanced Parameters ............................................................. A-5.
Network Settings ..................................................................................................... A-5.
Password Settings .................................................................................................. A-8.
Aastra Web UI Settings ......................................................................................... A-10.
Configuration Server Settings ............................................................................... A-10.
Type of Service (ToS)/DSCP Settings ................................................................... A-17.
Virtual Local Area Network (VLAN) Settings ......................................................... A-18.
Network Address Translation (NAT) Settings ........................................................ A-21.
Time Server Settings ............................................................................................. A-23.
Time and Date Settings ......................................................................................... A-25.
SIP Local Dial Plan Settings ................................................................................. A-32.
SIP Basic, Global Settings .................................................................................... A-35.
SIP Basic, Per-Line Settings ................................................................................. A-43.
Advanced SIP Settings ......................................................................................... A-53.
RTP, Codec, DTMF Global Settings ...................................................................... A-58.
DTMF Per-Line Settings ........................................................................................ A-60.
Silence Suppression Settings ............................................................................... A-61.
Voicemail Settings ................................................................................................. A-62.
Contents
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Contents
Hard Key Parameters .................................................................................................. A-90.
Softkey/Programmable Key Parameters ..................................................................... A-93.
Advanced Operational Parameters ........................................................................... A-103.
Troubleshooting Parameters ..................................................................................... A-107.
Directory Settings .................................................................................................. A-63.
Callers List Settings .............................................................................................. A-64.
Call Forward Settings ............................................................................................ A-64.
Missed Calls Indicator Settings ............................................................................. A-65.
XML Settings ......................................................................................................... A-66.
Action URI Settings ............................................................................................... A-69.
Ring Tone and Tone Set Global Settings .............................................................. A-72.
Ring Tone Per-Line Settings ................................................................................. A-73.
Stuttered Dial Tone Setting ................................................................................... A-74.
Call Waiting Tone Setting ...................................................................................... A-74.
Priority Alert Settings ............................................................................................. A-75.
Language Settings ................................................................................................ A-80.
Suppress DTMF Playback Settings ...................................................................... A-81.
Intercom and Auto-Answer Settings ...................................................................... A-82.
Audio Transmit and Receive Gain Adjustment Settings ....................................... A-85.
Directed Call Pickup (BLF Call Interception) Settings ........................................... A-88.
BLF Subscription Period Settings ......................................................................... A-89.
Softkey Settings for 480i and 480i CT ................................................................... A-94.
Programmable Key Settings for 9112i and 9133i ................................................ A-100.
MAC Address/Line Number ............................................................................... A-103.
Blind Transfer Setting. ......................................................................................... A-104.
Update Caller ID Setting. .................................................................................... A-105.
Boot Sequence Recovery Mode. ........................................................................ A-105.
Single Call Restriction ......................................................................................... A-106.
............................................................................................................................ A-109.
Appendix B
Configuration Server Setup
.
About this appendix ....................................................................................................... B-1.
Configuration Server Protocol Setup ............................................................................. B-2.
TFTP Server Set-up ................................................................................................ B-2.
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Appendix C
Configuring the IP Phone
at the Asterisk IP PBX
.
About this appendix ....................................................................................................... C-1.
IP Phone at the Asterisk IP PBX ...................................................................................C-2.
Appendix D
Sample Configuration Files
.
About this appendix ....................................................................................................... D-1.
Sample Configuration Files ...........................................................................................D-2.
480i Sample Configuration File ...............................................................................D-2.
480i CT Sample Configuration File ....................................................................... D-12.
9112i Sample Configuration File ...........................................................................D-29.
9133i Sample Configuration File ........................................................................... D-36.
Appendix E
Sample BLF Softkey Settings
.
About this appendix ....................................................................................................... E-1.
Sample BLF Softkey Settings ........................................................................................ E-2.
Asterisk BLF ............................................................................................................ E-2.
BroadSoft BroadWorks BLF .................................................................................... E-3.
Contents
Appendix F
Sample Multiple Proxy Server Configuration
.
About this appendix ....................................................................................................... F-1.
Multiple Proxy Server Configuration .............................................................................. F-2.
Appendix G
Creating an XML Application
.
About this appendix .......................................................................................................G-1.
How to Create an XML Application ................................................................................G-2.
XML format ..............................................................................................................G-2.
Creating XML Objects .............................................................................................G-2.
Creating Custom Softkeys ......................................................................................G-3.
Text Menu Object (Menu Screens) ..........................................................................G-4.
Text Screen Object (Message Screens) ..................................................................G-6.
UserInput Object (User Input Screens) ...................................................................G-7.
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Contents
Limited Warranty
.
Directory Object (Directory List Screen) (480i only) ..............................................G-12.
Status Message Object (Idle Screen) ....................................................................G-14.
Execute Commands Object (for executing XML commands) ...............................G-17.
HTTP Post .............................................................................................................G-19.
XML Schema File ..................................................................................................G-22.
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About this guide
Introduction
This SIP IP Phone Administrator Guide provides information on the basic
network setup, operation, and maintenance of the IP phones, Models 480i, 480i
Cordless (480i CT), 9112i, and 9133i. It also includes details on the functioning
and configuration of the IP phones.
Note: Features, characteristics, requirements, and configuration that are
specific to a particular IP phone model are indicated where required in
this guide.
Audience
Preface
Preface
This guide is for network administrators, system administrators, developers and
partners who need to understand how to operate and maintain the IP phone on a
SIP network. It also provides some user-specific information.
This guide contains information that is at a technical level, more suitable for
system or network administrators. Prior knowledge of IP Telephony concepts is
recommended.
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IP Phone Administrator Guide
About this guide
Other Documentation
The IP phone documentation consists of:
• <Model-specific> SIP IP Phone Installation Guide – contains installation
and set-up instructions, information on general features and functions, and
basic options list customization. Included with the phone.
• Model 480i, 480i CT, 9112i, 9133i SIP IP Phone Administrator Guide –
Preface
explains how to set the phone up on the network, as well as advanced
configuration instructions for the SIP IP phone. This guide contains
information that is at a technical level more suitable for a system or network
administrator.
• <Model-specific> SIP IP Phone User Guides – explains the most commonly
used features and functions for an end user.
This Administrator Guide complements the Aastra product-specific Installation
Guide and the Aastra product-specific User Guide.
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Software License Agreement
About this guide
Chapters and appendixes in this guide
This guide contains the following chapters and appendixes:
For Go to
An overview of the IP Phone firmware installation information Chapter 1
IP Phone interface methods Chapter 2
Administrator option information Chapter 3
Configuring the IP Phone Chapter 4
Operational information about the IP Phones Chapter 5
Advanced operational information about the IP Phones Chapter 6
Encryption information Chapter 7
Firmware upgrade information Chapter 8
Troubleshooting solutions Chapter 9
Configuration parameters Appendix A
Configuration server setup Appendix B
Configuring the IP Phones at the Asterisk PBX Appendix C
Sample configuration files Appendix D
Sample BLF softkey settings Appendix E
Sample multiple proxy server configuration Appendix F
Creating XML applications Appendix G
Contents
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About this chapter
Introduction
This chapter briefly describes the IP Phone Models, and provides information
about installing the IP phone firmware. It also describes the firmware and
configuration files that the IP phone models use for operation..
Topics
This chapter covers the following topics:
Chapter 1
Overview
Overview
Topi c Page
IP Phone Models page 1-2
Firmware Installation Information page 1-3
Firmware and Configuration Files page 1-6
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IP Phone Administrator Guide
IP Phone Models
IP Phone Models
Description
The IP Phone Models 480i, 480i CT, 9112i, and 9133i communicate over an IP
network allowing you to receive and place calls in the same manner as a regular
business telephone.
Overview
All phone models support the Session Initiation Protocol (SIP). The 480i
additionally supports the Media Gateway Control Protocol (MGCP). The 480i CT
offers the base phone along with a cordless extension.
References
For more information about the features and installation requirements, see the
SIP IP Phone Installation Guide for your specific model..
The following illustration shows the types of IP Phone Models.
Xfer
Conf
Icom
Services
480i
(20 Softkeys, 9 Lines)
(includes handset)
Xfer
Conf
Icom
Services
480i CT
(20 Softkeys, 9 Lines,
15 Features Keys on Handset)
Options
Directory
Save
Conf
Conf
Options
Xfer
Directory
Save
Delete
Swap
Mute
9112i
(2 Programmable Keys, 1 Line)
(7 Programmable Keys, 9 Lines)
L1
9133i
L2
Mute
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Delete
Xfer
L3
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Overview
Firmware Installation Information
Firmware Installation Information
Description
The firmware setup and installation for the IP phone can be done using any of the
following:
• Phone keypad menu (Phone UI)
• Aastra Web-based user interface (Aastra Web UI)
When the IP phone is initialized for the first time, DHCP is enabled by default.
Depending on the type of configuration server setup you may have, the IP phone
may download a firmware version automatically, or you may need to download it
manually.
Installation Considerations
The following considerations must be made before connecting the IP phone to the
network:
• If you are planning on using dynamic IP addresses, make sure a DHCP server
is enabled and running on your network.
Overview
• If you are not planning on using dynamic IP addresses, see Chapter 4, the
section, “Configuring Network Settings Manually” on page 4-7 for manually
setting up an IP address.
To install the IP phone hardware and cabling, refer to the model-specific
SIP IP Phone Installation Guide.
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IP Phone Administrator Guide
Firmware Installation Information
Installation Requirements
The following are general requirements for setting up and using your SIP IP
phone:
• A SIP-based IP PBX system or network installed and running with a number
created for the new IP phone.
• Adherence to SIP standard
RFC 3261.
Overview
• Access to a configuration server where you can store the firmware image and
configuration files.
• The IP phone must be configured for a specific type of protocol to use. TFTP
is enabled by default. You can configure the following protocols on the IP
phone:
— TFTP (Trivial File Transfer Protocol)
— FTP (File Transfer Protocol)
— HTTP (Hypertext Transfer
Protocol)
Note: If you set TFTP, the configuration server must be able to accept
connections anonymously.
• A 802.3 Ethernet/Fast Ethernet LAN
• Category 5/5e straight through cabling
• Power over Ethernet (PoE) power supply (optional accessory – necessary
only if no inline power is provided on the network). (Not applicable to 9112i)
• Power adapter (included for certain models of 9112i, 9133i, and 480i CT).
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Overview
Firmware Installation Information
Configuration Server Requirement
A basic requirement for setting up the IP phone is to have a configuration server.
The configuration server allows you to:
• Store the firmware images that you need to download to your IP phone.
• Stores configuration files for the IP phone
• Stores the software when performing software upgrades to the IP phone
Reference
For setting up your configuration server as a TFTP server, see Appendix B,
“Configuration Server Setup.”
Overview
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IP Phone Administrator Guide
Firmware and Configuration Files
Firmware and Configuration Files
Description
When the IP phone is initialized for the first time, DHCP is enabled by default.
Depending on the type of configuration server setup you may have, the IP phone
may download a firmware version and configuration files automatically, or you
Overview
may need to download it manually.
Note: Automatic download is dependant on your configuration server
setup.
The firmware consists of a single file called:
• <phone model>.st
The configuration files consist of two files called:
• aastra.cfg
•<mac>.cfg
The following table provides the firmware for each Aastra IP phone model.
IP Phone
Model
480i 480i.st
480i CT 480i Cordless.st
9112i 9112i.st
9133i 9133i.st
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Associated
Firmware
Page 23
Overview
Firmware and Configuration Files
Configuration File Precedence
Aastra IP phones can accept two sources of configuration data:
• The server configuration most recently downloaded/cached from the
configuration server files, aastra.cfg/<mac>.cfg (or the aastra.tuz/<mac>.tuz
encrypted equivalents).
• Local configuration changes stored on the phone that were entered using
either the IP phone UI or the Aastra Web UI
In the event of conflicting values set by the different methods, values are applied
in the following sequence:
1. Default values hard-coded in the phone software
2. Values downloaded from the configuration server
3. Values stored locally on the phone
The last values to be applied to the phone configuration are the values that take
effect.
For example, if a parameter’s value is set in the local configuration (via Aastra
Web UI or IP phone UI) and the same value was also set differently in one of the
<mac>.cfg/aastra.cfg files on the configuration server, the local configuration
value is the value that takes effect because that is the last value applied to the
configuration.
Overview
Configuration Methods
You can use the following to setup and configure the IP phone:
• IP phone UI
•Aastra Web UI
• Configuration files
Models 480i and 480i CT have 20 softkeys available to configure the IP phone.
Model 9133i has 7 programmable keys. Model 9112i has 2 programmable keys.
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IP Phone Administrator Guide
Firmware and Configuration Files
References
For setting up and configuring the IP phone using either the IP phone UI, the
Aastra Web UI, or the configuration files, see Chapter 4, “Configuring the IP
Phones.”
For information about the softkey and programmable key parameters, see
Appendix A, the section, “Softkey/Programmable Key Parameters” on page A-93.
Installing the Firmware/Configuration Files
Overview
The following procedure describes how to install the firmware and configuration
files.
Step Action
1 If DHCP is disabled, manually enter the configuration server’s IP address. For details on setting
DHCP, see Chapter 4, the section “DHCP” on page 4-4.
2 Copy the firmware file <phone model>.st to the root directory of the configuration server. The IP
phone accepts the new firmware file only if it is different from the firmware currently loaded on the IP
phone.
Note: The <phone model> attribute is the IP phone model (i.e., 480i.st, 9133i.st)
3 Copy the Aastra configuration files (aastra.cfg and <mac>.cfg) to the root directory of the
configuration server.
Note: The <mac> attribute represents the actual MAC address of your phone.
(i.e., 00085D030996.cfg).
4 Note: Restart tthe IP phone as described in the section, “How to Restart the IP Phone” on page .
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Configuration Interface Methods
About this chapter
Introduction
This chapter describes the methods you can use to configure the IP phones..
Note: Features, characteristics, requirements, and configuration that are
specific to a particular IP phone model are indicated where required in
this guide.
Topics
Chapter 2
Configuration Interface Methods
This chapter covers the following topics:
Topi c Page
IP Phone UI page 2-2
Aastra Web UI page 2-5
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IP Phone Administrator Guide
IP Phone UI
IP Phone UI
The IP phone UI provides an easy way to access features and functions for using
and configuring the IP phone. Hardkeys include Hold (480i/480iCT), Swap
(9112i), Redial, Options, Xfer, Conf, Icom (480i/480iCT), and Services (480i/
480iCT). Specific keys are also programmed to access the Directory List and the
Callers List.
Reference
For more information on using the IP phone UI hardkeys, see Chapter 5, the
section, “Hard Keys” on page 5-9. You can also refer to your model-specific IP
Phone User Guide.
Options Key
The Options key allows you to access the "Options List" of each phone model.
Accessible options in this list are for both user and administrator use. An
administrator must enter a password for administrator options.
Note: An administrator has the option of enabling and disabling the use
of password protection in the IP phone UI. This is configurable using the
configuration files only. For more information about this feature, see
Appendix A, the section “Password Settings” on page A-8.
This document describes the administrator options only. For a description of the
user options in the "Options List", see your model-specific SIP IP Phone User
Configuration Interface Methods
Guide.
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Configuration Interface Methods
IP Phone UI
The following illustration indicates the location of the Options Key on each phone
model.
ABC DEF
1
4
798
*
362
GHI JKL MNO
5
PQRS
TUV
0
#
9112i
WXYZ
Configuration Interface Methods
Options Key
Options
Conf
Directory
Xfer
Save
Delete
Swap
ABC DEF
Mute
1
4
798
*
362
GHI JKL MNO
5
PQRS
TUV
0
#
WXYZ
Options
Directory
Save
Delete
Conf
Xfer
L3
L2
L1
Mute
9133i
480
Hold Redial
ABC DEF
1
2
GHI JKL MNO
4
5
PQRS
TUV
798
0
*
Goodbye
Options
3
6
WXYZ
#
Xfer Icom
Conf Services
L1
L3
L2
i
L4
Options Key
480i CT Handset
480i/480i CT
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IP Phone UI
Using the Options Key
From the 480i/480iCT:
Step Action
1 Press % on the phone to enter the Options List.
2Use the r and s to scroll through the list of options.
3 To select an option, press the Show softkey, press 4, or select the number on the keypad that
corresponds to the option.
4Use the Change softkey to change a selected option.
5 Press the Done softkey at any time to save the changes and exit the current option.
6 Press the Cancel softkey, press
3, or press y at any time to exit without saving changes.
From the 480i CT handset:
Step Action
1 Press the  key to enter the Options List when the phone is not in use.
2 Use the scroll keys  and Ï to scroll the options.
3 To select and change an option, press the
4 Press y when done.
r keys.
From the 9112i and 9133i:
Step Action
Configuration Interface Methods
1 Press the Options key on the phone to enter the Options List.
2Use the r and s to scroll the list of options, or enter the number on the keypad that corresponds
to the option.
3 Press 4 to enter an option.
4 Press
5 Press the
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4 to Clear, Set, or Change a value. The IP phone saves the settings immediately.
Options key again to exit the Options List.
Page 29
Configuration Interface Methods
Aastra Web UI
Aastra Web UI
Description
An administrator can setup and configure the IP phone using the Aastra Web UI.
The Aastra Web UI supports Internet Explorer and Gecko engine-based browsers
like Firefox, Mozilla or Netscape.
Accessing the Aastra Web UI
Use the following procedure to access the Aastra Web UI.
Step Action
1 Open your web browser and enter the phone’s IP address or host name into the address field.
2 At the prompt, enter your username and password and click .
The Network Status window displays for the IP phone you are accessing.
Note: For an administrator, the default user name is “admin” and the password is “22222”.
For a user, the default user name is “user” and the password field is left blank.
3 You can logout of the Aastra Web UI at any time by clicking LOGOFF.
Configuration Interface Methods
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Aastra Web UI
The following illustration is an example of a Network Status screen for the 480i IP
phone.
IP address or
host name
480i Network
Status Window
Logout button
The following categories display in the side menu of the Aastra Web UI: Status,
Configuration Interface Methods
Operation, Basic Settings, Advanced Settings.
Status
The Status section displays the network status and the MAC address of the IP
phone. It also displays hardware and firmware information about the IP phone.
The information in the Network Status window is read-only.
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Configuration Interface Methods
Aastra Web UI
Operation
The Operation section provides the following options:
Heading Description
User Password Allows you to change user password.
Programmable Keys
(9112i and 9133i only)
Softkeys and XML
(480i and 480i CT only)
Handset Keys
(480i CT only)
Directory Allows you to copy the Callers List and Directory List from
Reset Allows you to restart the IP phone when required.
Basic Settings
The Basic Settings section provides the following options:
Heading Description
Preferences Allows you to set General specifications on the IP phone
Call Forward Allows you to set a phone number destination for where you
Configuration Interface Methods
Allows you to configure up to 2 programmable keys on the
9112i and up to 7 on the 9133i.
Allows you to configure up to 20 softkeys and load XML
applications.
Allows you to configure up to 15 softkeys on the handset.
your IP phone to your PC.
such as , idle display name, local dial plan, park and pickup
call settings, and enable/disable call waiting tone and
stuttered dial tone. This section also allows you to set
intercom settings, map conference and redial keys, set ring
tones, set priority alerts, and enable directed call pickup.
want calls forwarded.
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Aastra Web UI
Advanced Settings
The Advanced Settings section provides the following options:
Heading Description
Network Allows you to set basic network settings such as, DHCP and
Global SIP Allows you to set basic and advanced global SIP settings,
Lines 1 through 9
(480i, 480i CT, and 9133i
only)
Configuration Server Allows you to set the protocol to use on the configuration
Firmware Update Allows you to manually perform a firmware update on the IP
Troubleshooting Allows you to perform troubleshooting tasks whereby the
IP address, and advanced network settings such as,
Network Address Translation (NAT) and time servers. The
Network subcategory also allows you to set Type of Service
(ToS)/Differentiated Services Code Point (DSCP), and
VLAN settings
and Real-time Transport Protocol (RTP) settings that apply
to all lines on the IP phone
Allows you to set SIP authentication settings, SIP network
settings, and DTMF method to use on a specific line
server (TFTP (default), FTP, or HTTP), configure automatic
firmware and configuration file updates, enable/disable
auto-resync, and assign an XML push server list.
phone from the configuration server
results can be forwarded to Aastra Technical Support for
analyzing and troubleshooting
Configuration Interface Methods
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Configuration Interface Methods
Aastra Web UI
Enabling/Disabling the Aastra Web UI
The Aastra Web UI is enabled by default on the IP phones. A System
Administrator can disable the Aastra Web UI on a single phone or on all phones if
required using the configuration files. Use the following procedure to enable and
disable the Aastra Web UI.
To disable the Aastra Web UI:
Configuration Files
Step Action
1 Using a text-based editing application, open the <mac>.cfg file if you want to disable the Web UI on a
single phone. Open the aastra.cfg file to disable the Web UI on all phones
2 Enter the following parameter:
web interface enabled: 0
Note: A value of zero (0) disables the Web UI on the phone. A value of 1 enables the Web UI.
3 Save the changes and close the <mac>.cfg or the aastra.cfg file.
4 Restart the phone to apply the changes. The Aastra Web UI is disabled for a single IP phone or for all
phones.
Configuration Interface Methods
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Page 35
About this chapter
Introduction
The IP phones provide specific options on the IP Phone UI that allow an
administrator to change or set features and configuration information as required.
For all models, you can also use the Aastra Web UI and the configuration files to
enter and change values.
Note: Specific options are configurable only via the IP Phone UI, and/or
Aastra Web UI, and/or configuration files. See Chapter 4, “Configuring
the IP Phones” for more information about configuring each option.
This chapter provides information about the Administrator options.
Chapter 3
Administrator Options
Administrator Options
Topics
This chapter covers the following topics:
Topi c Page
Administrator Level Options page 3-3
IP Phone UI Options page 3-3
Aastra Web UI Options page 3-4
Configuration File Options page 3-4
Phone Status page 3-6
Basic Preferences (Aastra Web UI) page 3-10
Network page 3-12
Line Settings page 3-19
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About this chapter
Topi c Page
Configuration Server Settings page 3-21
Firmware Update Features page 3-22
Administrator Options
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Administrator Options
Administrator Level Options
Administrator Level Options
Description
There are specific options available only to an Administrator on the IP phones.
For the IP Phone UI, you can access the Administrator options via the “Options
List” using a default password of "22222".
Note: An administrator has the option of enabling and disabling the use
of password protection in the IP phone UI. This is configurable using the
configuration files only. For more information about this feature, see
Appendix A, the section “Password Settings” on page A-8.
For the Aastra Web UI, you can access the Administrator options by entering a
user name and password. The default user name is "admin" and the default
password is "22222".
IP Phone UI Options
The following are administrator options in the "Options List" on the IP phone UI:
Administrator Options
• Phone Status->Factory Default
• Network
• SIP Settings
Reference
For information about all other user options in the “Options List”, see your
model-specific SIP IP Phone User Guide.
For procedures on configuring the IP phone via the IP phone UI, see Chapter 4,
“Configuring the IP Phones.”
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Administrator Level Options
Aastra Web UI Options
The following are administrator options in the Aastra Web UI:
• Restore to Factory Defaults
• Basic Settings (Idle Display Name, Dial Plan, Dial Plan
Terminator, Digit Timeout, Outgoing Intercom, Key Mapping, Priority Alert,
Directed Call Pickup)
• Network
• Global SIP
• Line Settings
• Configuration Server
•Firmware Update
• Troubleshooting
Reference
For information about all other user options, see your model-specific
Administrator Options
SIP IP Phone User Guide.
For procedures on configuring the IP phone via the Aastra Web UI, see Chapter 4,
“Configuring the IP Phones.”
Configuration File Options
A system administrator can enter specific parameters in the configuration files to
configure the IP phones. All parameters in configuration files can only be set by
an administrator.
Reference
For a description of each configuration file parameter, see Appendix A,
“Configuration Parameters.”
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Administrator Options
Administrator Level Options
Using the Configuration Files
When you use the configuration files to configure the IP phones, you must use a
text-based editing application to open the configuration file (aastra.cfg or
<mac>.cfg).
Use the following procedure to add, delete, or change parameters and their
settings in the configuration files.
Note: Apply this procedure wherever this Administrator Guide refers to
configuring parameters using the configuration files.
Configuration files
Step Action
1 Using a text-based editing application, open the configuration file for the phone, for which you want to
configure the directory list (either aastra.cfg, <mac>.cfg or both).
2 Enter the required configuration parameters followed by the applicable value. For example,
Administrator Options
directory 1: company_directory
directory 2: my_personal_directory
3 Save the changes and close the configuration file.
4 If the parameter requires the phone to be restarted in order for it to take affect, use the
IP Phone UI or the Aastra Web UI to restart the phone.
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Administrator Level Options
Phone Status
The Phone Status on the IP Phone displays the network status and firmware
version of the IP phone. This option also allows you to restart the phone, and set
the phone to factory defaults.
You can display phone status and reset the phone using the IP phone UI or the
Aastra Web UI.
Phone Status via IP Phone UI
In the IP phone UI, the Phone Status options are available to the user and the
administrator and do not require a password entry. However, the “Restore
Defaults” option (9112i/9133i) and the "Factory Default" option (480i/480i CT)
are for administrator use only.
9112i
Phone Status
1. Network Port
2. Firmware Version
Administrator Options
3. Restart Phone
4. Restore Defaults
=Next
9133ii
=Enter
Phone Status
1. Network Port 1
2. Network Port 2
2. Firmware Version
3. Restart Phone
4. Restore Defaults
=Next
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=Enter
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Administrator Options
Administrator Level Options
480i/480i CT
The following information displays for phone status on the IP phone UI:
• Network Port (9112i only)
Displays the network status of the Ethernet port at the back of the phone. Also
displays the IP and MAC address of the phone. These fields are read-only.
• Network Port 1 and Port 2 (9133i only)
Displays the network status of the Ethernet ports at the back of the phone.
Also displays the IP and MAC address of the phone. These fields are
read-only.
Administrator Options
Phone Status
1. Network Status
2. Firmware Version
3. Restart Phone
4. Factory Default
Show
Done
• Network Status (480i and 480i CT only)
Displays the network status of the Ethernet ports at the back of the phone. You
can also view the phone’s IP and MAC addresses. These fields are read-only.
• Firmware Version
Displays information about the firmware that is currently installed on the IP
phone.
• Restart Phone
This option lets you reboot the phone. A reset may be necessary when:
- There is a change in your network, OR
- To re-load modified configuration files, OR
- If the settings for the IP phone on the IP PBX system have been modified.
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Administrator Level Options
•Factory Default (admin only)
This option lets you reset the phone to its factory default settings. There are
two options in setting the factory defaults on the IP phone:
-All Defaults
-Config Only
The "All Defaults" option resets the factory defaults for all of the settings in
the aastra.cfg, <mac>.cfg, and local configuration. Performing this option
results in losing all user-modified settings.
The "Config Only" option resets the settings on the local IP phone
configuration only.
Phone Status via Aastra Web UI
In the Aastra Web UI, the "Network Status", "Hardware Information", and
"Firmware Information" options are read only and available for viewing by the
user and administrator. Resetting the IP phone to factory defaults using the Aastra
Administrator Options
Web UI (Operation->Reset->Current Settings) is available to the administrator
only.
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Administrator Options
Administrator Level Options
The following information displays for phone status in the Aastra Web UI at the
location Status->System Information. This information is available to the user
and the administrator as read-only.
• Network Satus
Displays the network status of the Ethernet ports at the back of the phone. You
can also view the phone’s IP and MAC addresses. Information in this field
includes Link State, Negotiation, Speed, and Duplex for Port 0 and Port 1.
• Hardware Information
Displays the current IP phone platform and the revision number.
• Firmware Information
Displays information about the firmware that is currently installed on the IP
phone. Information in this field includes Firmware Version, Firmware Release
Code, Boot Version, Release Date/Time.
• Factory Default Feature
A user and administrator can restart the phone at Operation->Reset->Phone.
However, only an administrator has access to restoring factory defaults to the
IP phone at Operation->Reset->Current Settings.
Administrator Options
There are two options for setting factory defaults using the Aastra Web UI:
- Restore to Factory Defaults
- Remove Local Configuration Settings
The "Restore to Factory Defaults" option resets the factory defaults for all of
the settings in the aastra.cfg, <mac>.cfg, and local configuration. Performing
this option results in losing all user-modified settings.
The "Remove Local Configuration Settings" option resets the settings on
the local IP phone configuration only.
Reference
For procedures in setting factory defaults, see Chapter 9, “Troubleshooting.”
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Basic Preferences (Aastra Web UI)
An administrator can configure the following basic preferences using the Aastra
Web UI:
• Idle Display Name 1 and 2
The names that display on the idle screen rather than the user name and phone
number.
• Local Dial Plan
A dial plan that describes the number and pattern of digits that a user dials to
reach a particular telephone number.
• Dial Plan Terminator
A dial plan terminator or timeout. When you configure the IP phone to use a
dial plan terminator (such as the pound symbol (#)) the phone waits 4 or 5
seconds after you pick up the handset or press a key to make a call.
• Digit Timeout
Represents the time, in seconds, to configure the timeout between consecutive
key presses.
• Park Call (users and admin)
The parking of a live call to a specific extension.
• Pickup Parked Call (users and admin)
Picking up a parked call at the specified extension.
• Incoming/Outgoing Intercom Calls
Specifies whether the IP phone or the server is responsible for notifying the
recipient that an Intercom call is being placed. Also specifies the prefix code
for server-side Intercom calls, and specifies the configuration to use when
making the Intercom call.
Note: Users and administrators can configure incoming Intercom calls.
Only administrators can configure outgoing Intercom calls.
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Administrator Options
Administrator Level Options
• Key Mapping
Allows you to set the Redial and/or Conf keys as speedial keys.
• Priority Alerting
Enabling/disabling priority alert by setting specific ring tones for types of
calls (Group, External, Internal, Emergency, Priority).
• Directed Call Pickup
Enabling/disabling of directed call pickup feature and the playing of a ring
tone splash.
References
For more information about each of these features, see Chapter 5, “Operational
Features.”
Administrator Options
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Administrator Level Options
Network
The following paragraphs describe the network parameters you can configure on
the IP phone. Network settings are in two categories:
• Basic network settings
• Advanced network settings
Note: Specific parameters are configurable using the Aastra Web UI only
and are indicated where applicable.
Basic Network Settings
If Dynamic Host Configuration Protocol (DHCP) is enabled, the IP phone
automatically configures all of the Network settings. If the phone cannot populate
the Network settings, or if DHCP is disabled, you can set the Network options
manually.
• DHCP
Enables or disables DHCP. When enabled, the phone may populate the
Administrator Options
following fields as read-only: IP Address, Subnet Mask, Gateway, Broadcast
Address, Domain Name
Servers (DNS), Trivial File Transfer Protocol (TFTP) Server, and Timer
Servers.
Note: For DHCP to automatically populate the IP address or qualified
domain name for the TFTP server, your DHCP server must support
Option 66. For more information, see Chapter 4, the section, “DHCP” on
page 4-4.
• IP Address
IP address of the IP phone. To assign a static IP address, disable DHCP.
• Subnet Mask
Subnet mask defines the IP address range local to the IP phone. To assign a
static subnet mask, disable DHCP.
• Gateway
The IP address of the network’s gateway or default router IP address. To
assign a static Gateway IP address, disable DHCP.
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Administrator Options
Administrator Level Options
• Primary DNS
Primary Domain Name Service. A service that translates domain names into
IP addresses. To assign static DNS addresses, disable DHCP.
• Secondary DNS
Secondary Domain Name Service. A service that translates domain names
into IP addresses. To assign static DNS addresses, disable DHCP.
Note: If a host name is configured on the IP phone, you must also set a
DNS.
Advanced Network Settings
• NAT IP
Network Address Translator settings are used to map your firewall to an
external NAT device. This is the IP address of the external network device
that enforces NAT. Default is 0.0.0.0.
• NAT Port
Hard-coded port number of the external network device that enforces NAT.
Default is 0.
Administrator Options
• Nortel NAT Traversal Enabled
Enables or disables the phone to operate while connected to a network device
that enforces NAT. Valid values are 0 (No) or 1 (Yes). Default is 0 (No).
• Nortel NAT Timer (seconds)
The interval, in seconds, that the phone sends SIP ping requests to the Nortel
proxy. Default is 30.
• NTP Time Servers
Enables or disables the time server. This parameter affects time server1, time
server2, and time server3. Valid values are 0 (enable) and 1 (disable). Default
is 1 (disable).
• Time Server 1, 2, and 3
The primary, secondary, and tertiary time server's IP address or qualified
domain name. If the "NTP Time Server" parameter is enabled, and the
primary and secondary time servers are not configured or cannot be accessed,
the value for Time Server 3 is used to request the time.
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Administrator Level Options
Type of Service (ToS), DSCP
Network settings also allows you to set Type of Service (ToS) and Differentiated
Services Code Point (DSCP).
Reference
For more information about ToS and DSCP see Chapter 4, the section, “Type of
Service (ToS), Quality of Service (QoS), and DiffServ QoS” on page 4-23.
VLAN
You can enable or disable VLAN and set specific VLAN IDs and priorities under
Network Settings.
Reference
For more information about VLAN, see Chapter 4, the section, “Virtual LAN
(optional)” on page 4-22.
SIP Settings
Administrator Options
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The following paragraphs describe the SIP parameters you can configure on the IP
phone. SIP configuration consists of configuring:
• Basic SIP Authentication Settings
• Basic SIP Network Settings
• Advanced SIP settings
• RTP Settings
Note: Specific parameters are configurable using the Aastra Web UI only
and are indicated where applicable. If you have a proxy server or have a
SIP registrar present at a different location than the PBX server, the SIP
parameters may need to be changed. The SIP parameters can be set on a
global or per-line basis.
Page 49
Administrator Options
Administrator Level Options
Basic SIP Authentication Settings
• Screen Name
Name that displays on the idle screen. Valid values are up to 20 alphanumeric
characters. Configurable on a global and per-line basis.
• Phone Number
(User Name in IP phone UI and configuration files) User name used in the
name field of the SIP URI for the IP phone and for registering the phone at the
registrar. Valid values are up to 20 alphanumeric characters. Configurable on
a global and per-line basis.
• Caller ID
(Display Name in IP phone UI and configuration files). Name used in the
display name field of the "From SIP" header field. Some IP PBX systems use
this as the caller’s ID, and some may overwrite this with the string that is set
at the PBX system. Valid values are up to 20 alphanumeric characters.
Configurable on a global and per-line basis.
• Authentication Name
Authorization name used in the username field of the Authorization header
field of the SIP REGISTER request. Valid values are up to 20 alphanumeric
characters. Configurable on a global and per-line basis.
Administrator Options
• Password
Password used to register the IP phone with the SIP proxy. Valid values are up
to 20 alphanumeric characters. Passwords are encrypted and display as
asterisks when entering. Configurable on a global and per-line basis.
• BLA Number
(not configurable via IP phone UI) Phone number that you assign to BLA
lines that is shared across all phones (global configuration) or shared on a
per-line basis (per-line configuration). For more information about BLA, see
Chapter 5, the section, “Bridged Line Appearance (BLA) (480i/480i CT/
9133i only)” on page 5-39.
• Line Mode
(Sip Mode in configuration files. Not configurable in IP phone UI). The
mode-type that you assign to the IP phone on a global or per-line basis. Valid
values are Generic (0), BroadSoft SCA (1), Nortel (2), or BLA (3). Default is
Generic (0).
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Administrator Level Options
Basic SIP Network Settings
• Proxy Server
(Proxy IP in the configuration files). IP address of the SIP proxy server. Up to
64 alphanumeric characters. Configurable on a global and per-line basis.
• Proxy Port
SIP proxy server’s port number. Default is 0. Configurable on a global and
per-line basis.
• Outbound Proxy Server
Address of the outbound proxy server. All SIP messages originating from the
phone are sent to this server. For example, if you have a Session Border
Controller in your network, then you would normally set its address here.
Default is 0.0.0.0. Configurable on a global and per-line basis.
• Outbound Proxy Port
The proxy port on the proxy server to which the IP phone sends all SIP
messages. Default is 0. Configurable on a global and per-line basis.
• Registrar Server
(Registrar IP in the configuration files). IP address of the SIP registrar. Up to
Administrator Options
64 alphanumeric characters. Enables or disables the phone to be registered
with the Registrar. When Register is disabled globally, the phone is still active
and you can dial using username and IP address of the phone. A message "No
Service" displays on the idle screen and the LED is steady ON. If Register is
disabled for a single line, no messages display and LEDs are OFF.
Configurable on a global and per-line basis.
• Registrar Port
SIP registrar’s port number. Default is 0. Configurable on a global and
per-line basis.
• Registration Period
(Not configurable via IP Phone UI). The requested registration period, in
seconds, from the registrar. Configurable on a global and per-line basis.
Advanced SIP Settings
In addition to the basic SIP settings, you can also configure the following
advanced SIP parameters. These parameters are not configurable via the IP phone
UI.
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Administrator Options
Administrator Level Options
• Explicit MWI Subscription
If the IP phone has a message waiting subscription with the Service Provider,
a Message Waiting Indicator (MWI) (LED or display icon) tells the user there
is a message on the IP Phone. You can enable and disable MWI by setting this
parameter to 0 (disable) or 1 (enable) in the configuration files or by checking
the box for this field in the Aastra Web UI. Default is disabled.
• Send MAC Address in REGISTER Message
Adds an "Aastra-Mac:" header to the SIP REGISTER messages sent from the
phone to the call server, where the value is the MAC address of the phone.
• Send Line Number in REGISTER Message
Adds an "Aastra-Line:" header to the SIP REGISTER messages sent from the
phone to the call server, where the value is the line number that is being
registered.
• Session Timer
The time, in seconds, that the IP phone uses to send periodic re-INVITE
requests to keep a session alive. The proxy uses these re-INVITE requests to
maintain the status' of the connected sessions. See RFC4028 for details.
Default is 0.
Administrator Options
• Timer 1 and Timer 2
The time, in milliseconds, that applies to an IP phone session. These timers
are SIP transaction layer timers defined in RFC 3261. Timer 1 is an estimate
of the round-trip time (RTT). Timer 2 represents the amount of time a
non-INVITE server transaction takes to respond to a request.
• Transaction timer
The amount of time, in
milliseconds that the phone allows the callserver (registrar/proxy) to respond
to SIP messages that it sends. If the phone does not receive a response in the
amount of time designated for this parameter, the phone assumes the message
has timed out. Valid values are 4000 to 64000. Default is 4000.
• Transport Protocol
The protocol that the RTP port on the IP phone uses to send out RTP packets.
Valid values are 0 (both), 1 (UDP), or 2 (TCP). Default is 1 (UDP).
• Registration Retry Timer
Specifies the time, in seconds, that the phone waits between registration
attempts when a registration is rejected by the registrar.
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Administrator Level Options
• BLF Subscription Period
Specifies the time period, in seconds, that the BLF feature becomes active
again after a software/firmware upgrade or after a reboot of the IP phone.
RTP Settings
You can configure the following RTP settings:
• RTP Port
(RTP Port Base in IP Phone UI)
The Real-Time Transport Protocol port base configured for the IP phone.
Default is 3000.
• Basic Codecs (G.711 u-Law, G.711 a-Law, G.729)
(not configurable via IP phone UI). Enables or disables basic codecs.
Enabling this parameter allows the IP phone to use the basic Codecs when
sending/receiving RTP packets. Valid values are 0 (disabled) and 1 (enabled).
Default is 0 (disabled).
• Force RFC2833 Out-of-Band DTMF
(not configurable via IP phone UI). Enables or disables out-of-band DTMF.
Enabling this parameter forces the IP phone to use out-of-band DTMF
Administrator Options
according to RFC283. Valid values are 0 (disabled) and 1 (enabled). Default is
1 (enabled).
• Customized Codec Preference List
(not configurable via IP phone UI). Specifies a customized Codec preference
list which allows you to use the preferred Codecs for this IP phone. For valid
values, see Appendix A, the section, “RTP, Codec, DTMF Global Settings” on
page A-58.
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Administrator Options
Administrator Level Options
• DTMF Method
(not configurable via IP phone UI). Sets the dual-tone multifrequency
(DTMF) method to use on the IP phone on a global or per-line basis. Valid
values are 0 (RTP), 1 (SIP INFO), or 2 (BOTH). Default is 0 (RTP).
Configurable on a global and per-line basis.
• Silence Suppression
Enables or disables the phone to use the negotiated silence suppression
setting.
Line Settings
An administrator can configure multiple lines on the IP phone with the same
configuration (global) or a different configuration (per-line). The following table
provides the number of lines available for each IP phone model.
Administrator Options
IP Phone
Model
480i 9
480i CT 9
9112i 1
9133i 9
Available
Lines
A user or administrator can then assign the line to a specific softkey (480i/480i
CT) or programmable key (9112i/9133i). The available softkeys also depends on
the IP phone model as shown in the following table.
IP
Phone
Model
480i 20 -
480i CT 20 -
9112i - 2
9133i - 7
Softkeys
Available
Program
mable
Keys
Available
The softkey or programmable key can be set to use a specific function. Available
functions depend on the IP phone model.
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Administrator Level Options
The functions you can configure are:
• line (480i, 480i CT, 9133i)
• speeddial
• do not disturb
• BLF (480i, 480i CT, 9133i)
• BLF/List (480i, 480i CT, 9133i)
•XML
• flash
•park
•pickup
• empty (480i, 480i CT)
References
For more information about configuring lines on the IP phone, see Appendix A,
the section, “SIP Basic, Per-Line Settings” on page A-43 and “DTMF Per-Line
Administrator Options
Settings” on page A-60.
For information about configuring softkeys, see Chapter 5, the section, “Softkeys/
Programmable Keys” on page 5-12.
For more information about softkey functions see Appendix A, the section,
“Softkey/Programmable Key Parameters” on page A-93.
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Administrator Options
Administrator Level Options
Configuration Server Settings
The configuration server stores the firmware images, configuration files, and
software when performing software upgrades to the IP phone. An administrator
can configure the following parameters for the configuration server:
• Download Protocol
Protocol to use for downloading new versions of firmware and configuration
files to the IP phone. Valid values are TFTP, FTP, and HTTP. Default is TFTP.
• TFTP Server
IP address or qualified domain name of the TFTP server. You can select a
primary or alternate TFTP server and then assign an IP address or qualified
domain name to your selection. Set this option if TFTP is the download
protocol selected.
Note: For DHCP to automatically populate the IP address or domain
name for the TFTP server, your DHCP server must support Option 66.
For more information, see Chapter 4, the section, “DHCP” on page 4-4.
• FTP Server
IP address or network host name of the FTP server. If required, you can also
assign a user name and password for access to the FTP server. Set this option
if FTP is the download protocol selected. If you enter a network host name,
DNS must also be set.
Administrator Options
• HTTP Server
IP address of the HTTP server. You can also assign an HTTP path to the
HTTP server. Set this option if HTTP is the download protocol selected.
• Mode
(not configurable via IP phone UI). Enables and disables the IP phone to be
updated automatically (auto-resync) once a day at a specific time in a 24-hour
period. Updating can be done to the configuration files only, the firmware
only, or both. This feature works with TFTP, FTP, and HTTP servers. The
auto update feature works with both encrypted and plain text configuration
files.
Note: Any changes made using the Aastra Web UI or the IP phone UI are
not overwritten by an auto-resync update. Auto-resync affects the
configuration files only. However, the settings in the Aastra Web UI take
precedence over the IP phone UI and the configuration files.
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• Time (24-hour)
(Not configurable via IP phone UI). Sets the time of day in a 24-hour period
for the IP phone to be automatically updated (auto-resync). This parameter
works with TFTP, FTP, and HTTP servers.
Note: Auto-Resync adds up to 15 minutes random time to the configured
time. For example, if the auto resync time parameter is set to 02:00, the
event takes place any time between 02:00 and 02:15.
• XML Push Server List
(not configurable via IP phone UI). The HTTP server that is pushing XML
applications to the IP phone.
Reference
For more information about configuring the configuration server, see Chapter 4,
the section, “Configuration Server Protocol” on page 4-10.
Firmware Update Features
The IP phone uses a TFTP, FTP, or HTTP server (depending on the protocol
configured on the IP phone) to download configuration files and firmware.
You can download the firmware stored on the configuration server in one of three
ways:
• Manual firmware update using the Aastra Web UI (TFTP only).
• Manual update of firmware and configuration files (by restarting the phone
via the IP phone UI or the Aastra Web UI).
• Automatic update of firmware, configuration files, or both at a specific time
in a 24-hour period (via the Aastra Web UI or configuration files)
Reference
For more information about firmware update, see Chapter 8, “Firmware
Upgrade.”
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Configuring the IP Phones
About this chapter
Introduction
This chapter provides the information required to configure the administrative
options on the IP phones. It includes procedures for configuring via the
configuration files, the IP Phone UI, and the Aastra Web UI where applicable.
Topics
This chapter covers the following topics:
Chapter 4
Configuring the IP Phones
Topi c Page
Overview page 4-3
Basic Network Settings page 4-4
DHCP page 4-4
Configuring Network Settings Manually page 4-7
Configuration Server Protocol page 4-10
Configuring the Configuration Server Protocol page 4-10
Advanced Network Settings page 4-15
Network Address Translation (NAT) page 4-15
Configuring Nortel NAT (optional) page 4-17
Configuring NAT Address and Port (optional) page 4-19
Virtual LAN (optional) page 4-22
Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS page 4-23
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About this chapter
Topi c Page
Network Time Servers page 4-32
Session Initiation Protocol (SIP) Settings page 4-38
Real-time Transport Protocol (RTP) Settings page 4-50
Configuring the IP Phones
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Configuring the IP Phones
Overview
Overview
An administrator can configure the IP Phone Network and SIP options from the
phone UI, from the Aastra Web UI, or the configuration files. Administrator level
options are password protected in both the IP phone UI and the Aastra Web UI.
The procedures in this section include configuring from the IP phone UI and the
Aastra Web UI. To configure the IP phones using the configuration files, see
Appendix A, “Configuration Parameters.”
To configure the phone using the IP phone UI, you must enter an administrator
password. To configure the phone using the Aastra Web UI, you must enter an
administrator user name and password.
Configuring the IP Phones
Note: An administrator has the option of enabling and disabling the use
of password protection in the IP phone UI. This is configurable using the
configuration files only. For more information about this feature, see
Appendix A, the section “Password Settings” on page A-8.
Note: In the IP phone UI, the default password is "22222". In the
Aastra Web UI, the default admin user name is "Admin" and the default
password is "22222".
References
For configuring the IP phone at the Asterisk IP PBX, see Appendix C,
“Configuring the IP Phone at the Asterisk IP PBX.”
For sample configuration files, see Appendix D, “Sample Configuration Files.”
These sample files include basic parameters required to register the IP phone at
the PBX.
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Basic Network Settings
Basic Network Settings
This section describes the basic network settings on the IP phone.
DHCP
The IP phone is capable of querying a DHCP server, allowing a network
administrator a centralized and automated method of configuring various network
parameters for the phone. If DHCP is enabled, the IP phone requests the following
network information:
• Subnet Mask
• Gateway (i.e. router)
• Domain Name Server (DNS)
• Broadcast Address
• Network Time Protocol Server
• IP Address
• TFTP Server Name
Configuring the IP Phones
Note: For DHCP to automatically populate the IP address or domain
name for the TFTP server, your DHCP server must support Option 66.
Option 66 is responsible for forwarding the TFTP server IP address or
domain name to the phone automatically. If your DHCP server does not
support Option 66, you must manually enter the IP address or domain
name for the TFTP server into your IP phone configuration.
The network administrator chooses which of these parameters (if any) are
supplied to the IP phone by the DHCP server. The administrator must configure
the phone manually to provide any required network parameters not supplied by
the DHCP server.
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Configuring the IP Phones
Basic Network Settings
Configuring DHCP
You can enable and disable DHCP using the configuration files, the IP phone UI,
or the Aastra Web UI.
Configuration Files
For specific parameters you can set in the configuration files, see Appendix A, the section, “Network
Settings” on page A-5.
IP Phone UI
Step Action
1 For 9112i/9133i:
Press Ion the phone to enter the Options List.
Configuring the IP Phones
For 480i/480i CT:
Press % on the phone to enter the Options List.
2 For 9112i/9133i:
Select Network Settings.
For 480i/480i CT:
Select Network.
3 Select option DHCP.
4 Press Change to set "Use DHCP" to "Yes" (enable) or "No" (disable).
5 For 9112i/9133i:
Press Set to save the changes.
For 480i/480i CT:
Press Done to save the changes.
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Basic Network Settings
.
Aastra Web UI
Step Action
1 Click on Advanced Settings->Network->Basic Network Settings.
Configuring the IP Phones
2 Enable the "DHCP" field by checking the check box. (Disable this field by unchecking the box).
3 Click to save your settings.
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Configuring the IP Phones
Basic Network Settings
Configuring Network Settings Manually
If you disable DHCP on your phone, you need to configure the network settings
manually. You can configure the Network settings using the configuration files,
the IP phone UI, or the Aastra Web UI.
Configuration Files
For specific parameters you can set in the configuration files, see Appendix A, the section, “Network
Settings” on page A-5.
IP Phone UI
Step Action
1 For 9112i/9133i:
Press Ion the phone to enter the Options List.
For 480i/480i CT:
Press % on the phone to enter the Options List.
2 For 9112i/9133i:
Select Network Settings.
Configuring the IP Phones
For 480i/480i CT:
Select Network.
3Select IP Address and enter the IP address of the phone.
4Select Subnet Mask and enter the subnet mask.
5Select Gateway and enter the gateway address.
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Basic Network Settings
IP Phone UI
Step Action
6Select DNS and enter a Primary and/or Secondary DNS server.
7 For 9112i/9133i:
Press Set to save the changes.
For 480i/480i CT:
Press Done to save the changes.
The IP phone is manually configured.
You can now continue configuring the IP phone if required using the IP Phone UI.
.
Aastra Web UI
Step Action
1 Click on Advanced Settings->Network->Basic Network Settings.
Configuring the IP Phones
2 Enter an IP address of the phone in the IP Address field.
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Basic Network Settings
Aastra Web UI
Step Action
3 Enter a subnet mask in the Subnet Mask field.
4 Enter a gateway address in the Gateway field.
5 Enter a Primary DNS in the Primary DNS field, and/or a secondary DNS in the Secondary DNS
field.
6 Click to save your settings.
The IP phone is manually configured.
You can now continue configuring the IP phone if required using the Aastra Web UI.
Configuring the IP Phones
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Configuration Server Protocol
Configuration Server Protocol
You can download new versions of firmware and confguration files from the
configuration server to the IP phone using any of the following types of protocols:
TFTP, FTP, HTTP. The TFTP setting is the default download protocol. You can
configure the type of protocol that the IP phone uses by setting it in the
configuration files, the IP phone UI, or the Aastra Web UI.
Note: For DHCP to automatically populate the IP address or domain
name for the TFTP server, your DHCP server must support Option 66.
For more information, see this chapter, the section, “DHCP” on page 4-4.
Configuring the Configuration Server Protocol
Use the following procedure to configure the configuration server protocol.
Configuration Files
For specific parameters you can set in the configuration files, see Appendix A, the section, “Configuration
Server Settings” on page A-10.
Configuring the IP Phones
IP Phone UI
Step Action
1 For 9112i/9133i:
Ion the phone to enter the Options List.
Press
For 480i/480i CT:
Press % on the phone to enter the Options List.
2 For 9112i/9133i:
Select Network Settings.
For 480i/480i CT:
Select Network.
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Configuration Server Protocol
IP Phone UI
Step Action
3Select Download Protocol.
4Select "Use TFTP", "Use FTP", or "Use HTTP".
The IP phone uses the protocol you select to download new firmware and configuration files from the
configuration server.
5 For 9112i/9133i:
Press Set to save the changes.
For 480i/480i CT:
Press Done to save the changes.
6 From the Network Settings menu, select TFTP Server, FTP Server, or HTTP Server (depending on
which protocol you configured in Step 4).
Configuring the IP Phones
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Configuration Server Protocol
IP Phone UI
Step Action
7 Enter the IP address of the protocol server (in dotted decimal format).
Use the following table to configure the applicable server.
TFTP
-Select TFTP.
-Select Primary.
-Select Primary TFTP.
- Enter the IP address or qualified domain name of the primary TFTP server.
- Press Done to save the change.
Optional: You can also configure an alternate TFTP server if required. If Alternate TFTP is
enabled, you must also enter an IP address or qualified domain name for the alternate TFTP
server.
FTP
-Select FTP Server.
- Enter the IP address of the FTP server.
- Press Done.
Optional: You can enter a username and password for accessing the FTP server if required:
-Select FTP Username.
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- Enter a username for accessing the FTP server.
- Press Done.
-Select FTP Password.
- Enter a password for accessing the FTP server.
- Press Done.
HTTP
-Select HTTP Server
- Enter the IP address of the HTTP server.
- Press Done.
-Select HTTP Path.
- Enter the HTTP sub-directory path name. If the IP phone’s files are located in a sub-directory
beneath the server’s HTTP root directory, the relative path to that sub-directory should be
entered in this field.
- Press Done.
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Configuring the IP Phones
Configuration Server Protocol
IP Phone UI
Step Action
8 For 9112i/9133i:
Press Set to save the changes.
For 480i/480i CT:
Press Done to save the changes.
9 Press Done to finish configuring the configuration server protocol for the IP phone.
Note: The session prompts you to restart the IP phone to apply the configuration changes.
10 Select Restart.
Aastra Web UI
Step Action
1 Click on Advanced Settings->Configuration Server.
Configuring the IP Phones
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Configuration Server Protocol
Aastra Web UI
Step Action
2 Select the protocol from the "Download Protocol" list box.
The IP phone uses the protocol you select to download new firmware and configuration files from the
configuration server. Use the following table to configure the applicable server.
TFTP
- Enter an IP address or qualified domain name in the "TFTP Server" field.
Optional: You can also configure an alternate TFTP server if required. If "Use Alternate
TFTP" is enabled, you must also enter an IP address or qualified domain name for the
alternate server in the "Alternate TFTP" field.
FTP
- Enter an IP address in the "FTP Server" field.
Optional: You can enter a username and password for accessing the FTP server if
required.
- Enter a user name for a user that will access the FTP server in the "FTP User Name" field.
- Enter a password for a user that allows access to the FTP server in the "FTP Password"
field.
HTTP
- Enter an IP address in the "HTTP Server" field.
- Enter a root sub-directory path for the HTTP server in the "HTTP Path" field.
Configuring the IP Phones
3 Click to save your settings.
4Select Operation->Reset and click ..
Optional: You can enter a list of users to be authenticated when they access the HTTP
server in the "HTTP POST Authentication List" field.
Note: The session prompts you to restart the IP phone to apply the configuration settings.
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Configuring the IP Phones
Advanced Network Settings
Advanced Network Settings
You can set advanced network settings on the IP phone such as, Network Address
Translation (NAT), Nortel NAT, Network Time Protocol (NTP) Time Servers,
Virtual LAN (VLAN), and Quality of Service (QoS) using the Aastra Web UI or
the configuration files.
Note: The available advanced network parameters via the IP phone UI
are NAT, Nortel NAT, VLAN, and QoS only.
Network Address Translation (NAT)
The protocols used by all IP phones do not interoperate completely with Network
Address Translation (NAT). For the Aastra IP phones, specific configuration
parameters allow the phone to operate while connected to a network device that
enforces NAT. The following is a sample network using a NAT proxy and relevant
IP phone configuration parameters.
Configuring the IP Phones
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Advanced Network Settings
Nortel Proxy/Registrar
The phone at IP address 10.10.10.10 is configured to register with the proxy at
63.251.195.10. Because it is a Nortel proxy, the configuration must additionally
include the "sip nortel nat support" and "sip nortel nat timer" settings, telling the
firmware to enhance the protocols with Nortel specific content.
Note: This IP phone uses RTP port 3000 (the default value) since an RTP
port was not explicitly configured.
SBC or ALG proxy/registrar
The phone at IP address 10.10.10.20 is configured to register with the proxy at
63.251.195.20. Because the proxy/registrar has session border control (SBC) or
application layer gateway (ALG) functionality, no additional IP phone
configuration is required.
Other proxy/registrars
The phone at IP address 10.10.10.30 is configured to register with the proxy at
63.251.195.30. Because this proxy/registrar is not a Nortel proxy and has no SBC
or ALG functionality, the configuration must additionally include the "sip nat ip"
and "sip nat port" settings that contain the public ip address of the NAT router and
Configuring the IP Phones
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the port used for call signaling messages. This information is embedded in
protocol messages to allow the proxy/registrar to reach the IP phone on the NAT
router private network.
NAT router configuration
You must configure the NAT router to allow signaling or media packets
containing the various UDP port values to flow between the private and public
networks that are separated by the NAT router. In the sample network, the NAT
router must not filter packets using ports 3000, 5060, 6060, 16420, and 16430.
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Configuring the IP Phones
Advanced Network Settings
Nortel Networks NAT
Nortel Networks provides a proprietary solution to support connectivity to their
proxies from phones placed behind devices (such as routers or firewalls) that use
NAT. Nortel uses the SIP ping request/reply between the Nortel proxy and the
phone in order to keep the connection through the router or firewall active. A SIP
Nortel NAT timer is the interval, in seconds (default is 60), that the phone sends
SIP ping requests to the Nortel proxy.
Configuring Nortel NAT (optional)
You can configure Nortel NAT using the configuration files, the IP phone UI, or
the Aastra Web UI.
Configuration Files
For specific parameters you can set in the configuration files, see Appendix A, the section, “Network
Address Translation (NAT) Settings” on page A-21.
Configuring the IP Phones
IP Phone UI
Step Action
1 For 9112i/9133i:
Ion the phone to enter the Options List.
Press
For 480i/480i CT:
Press % on the phone to enter the Options List.
2Select SIP Settings.
3Select NAT.
4Select Nortel.
5Select NAT Enabled.
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Advanced Network Settings
IP Phone UI
Step Action
6 For 9112i/9133i:
Press Change to set Yes (enable) or No (disable) for NAT on a Nortel network.
For 480i/480i CT:
Press Change to set Yes (enable) or No (disable) for NAT on a Nortel network.
7 For 9112i/9133i:
Press Set to save the changes.
For 480i/480i CT:
Press Done to save the changes.
.
Aastra Web UI
Step Action
1 Click on Advanced Settings->Network->Advanced Network Settings.
Configuring the IP Phones
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Configuring the IP Phones
Advanced Network Settings
Aastra Web UI
Step Action
2 Select Yes (enable) or No (disable) in the "Nortel NAT Traversal Enabled" field to enable or disable
NAT for a Nortel network.
3 Enter a time, in seconds, in the "Nortel NAT timer" field. Valid values are 0 to 2147483647.
Default is 60.
4 Click to save your settings.
Note: The session prompts you to restart the IP phone to apply the configuration settings.
5Select Operation->Reset and click ..
Configuring NAT Address and Port (optional)
You can also configure a specific NAT address and port on the IP phone using the
configuration files, IP Phone UI, or Aastra Web UI.
Configuration Files
Configuring the IP Phones
For specific parameters you can set in the configuration files, see Appendix A, the section, “Network
Address Translation (NAT) Settings” on page A-21.
IP Phone UI
Step Action
1 For 9112i/9133i:
Ion the phone to enter the Options List.
Press
For 480i/480i CT:
Press % on the phone to enter the Options List.
2Select SIP Settings.
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Advanced Network Settings
IP Phone UI
Step Action
3Select NAT.
4Select NAT Settings.
5Select NAT IP.
6 Enter a public IP address of your NAT device in dotted-decimal format.
7 Press Done to save the NAT setting.
8Select NAT Port.
9 Enter the public SIP signalling port number of your NAT device.
10 For 9112i/9133i:
Press Set to save the changes.
For 480i/480i CT:
Press Done to save the changes.
Configuring the IP Phones
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Configuring the IP Phones
Advanced Network Settings
.
Aastra Web UI
Step Action
1 Click on Advanced Settings->Network->Advanced Network Settings.
Configuring the IP Phones
2 Enter a NAT IP address in the "NAT IP" field.
3 Enter a NAT port in the "NAT Port" field.
4 Click to save your settings.
Note: The session prompts you to restart the IP phone to apply the configuration settings.
5Select Operation->Reset and click ..
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Advanced Network Settings
Virtual LAN (optional)
Virtual Local Area Network (VLAN) is a feature on the IP phone that allows for
multiple logical Ethernet interfaces to send outgoing RTP packets over a single
physical Ethernet as described in IEEE Std 802.3. On the IP phone, you configure
a VLAN ID that associates with the physical Ethernet port.
By configuring specific VLAN parameters, the IP phones have the capability of
adding and removing tags, and processing the ID and priority information
contained within the tag.
Note: All latest VLAN functionality is backwards compatible with IP
Phone Releases 1.3 and 1.3.1.
VLAN on the IP phones is disabled by default. When you enable VLAN, the IP
phone provides defaults for all VLAN parameters. If you choose to change these
parameters, you can configure them using the configuration files, the IP Phone UI,
or the Aastra Web UI.
The following sections describe the VLAN features you can configure on the IP
phones.
Configuring the IP Phones
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Configuring the IP Phones
Advanced Network Settings
Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS
ToS is an octet as a field in the standard IP header. It is used to classify the traffic
of the different QoSs.
QoS provides service differentiation between IP packets in the network. This
service differentiation is noticeable during periods of network congestion (for
example, in case of contention for resources) and results in different levels of
network performance.
Port 0 is the Ethernet connected to the network. Port 1 is the Ethernet used for
passthrough to a PC (port 1 is not available on 9112i).
Differentiated Service (DiffServ) QoS is class-based where some classes of traffic
receive preferential handling over other traffic classes.
The Differentiated Services Code Point (DSCP) value is stored in the first six bits
of the ToS field. Each DSCP specifies a particular per-hop behavior that is
applied to a packet.
The following parameters allow an administrator to configure ToS, QoS, and
DiffServ QoS for VLAN:
• tagging enabled
Configuring the IP Phones
•tos priority map
• priority non-ip
• VLAN idds
•VLAN id port 1
• QoS eth port 1 priority
•tos sip
•tos rtp
•tos rtcp
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Advanced Network Settings
Notes:
1. In order for the software to successfully maintain connectivity with a
network using VLAN functionality, the IP phone reboots if you modify
the "tagging enabled" (VLAN enable in the Web UI), "VLAN id", or
"VLAN id port 1" parameters.
2. The "QoS eth port 0 priority" and "QoS eth port smp priority"
parameters were applicable to software release 1.3.1 and earlier. They
have no affect in software Release 1.4 and up.
3. When the Port 0 "VLAN id" and the Port 1 "VLAN id port 1"
parameters have the same value, VLAN functionality is compatible with
earlier IP phone software releases.
DSCP Range/VLAN Priority Mapping
DSCP bits in the ToS field of the IP header are set for RTP, RTCP, and SIP packets
using either the default values or the values configured via the "tos sip", "tos rtp",
and "tos rtcp" parameters.
When the VLAN global configuration parameter, "tagging enabled" is set to 1,
Configuring the IP Phones
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VLAN priority for IP packets is mapped to the DSCP value instead of a single
priority for all packets. An administrator can also configure VLAN priority for
non-IP packets using the "priority non-ip" parameter.
Since the default DSCP settings for SIP, RTP, and RTCP are 24, 32, and 32
respectively, this results in corresponding default VLAN priorities of 3 for SIP, 4
for RTP, and 4 for RTCP (based on the settings in the table “DSCP Range/VLAN
Priority” on page 4-25).
You can change the default parameters by modifying just the DSCP values, just
the VLAN priority values, or by modifying all values.
The following table shows the DSCP range/VLAN piority mapping.
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Configuring the IP Phones
Advanced Network Settings
DSCP Range/VLAN Priority
The following table identifies the default DSCP of protocols.
DSCP
Range
0-7 0
8-15 1
16-23 2
24-31 3
32-39 4
40-47 5
48-55 6
56-63 7
VLAN Priority
Configuring the IP Phones
Protocol
Name
rtp 32
rtcp 32
sip 24
Default DSCP
Values in the
ToS Field
Configuring Type of Service (ToS)/DSCP (optional)
Use the following procedures to configure ToS/DSCP on the IP phone.
Note: ToS/DSCP is enabled by default. The SIP, RTP, and RTCP
parameters show defaults of 24, 32, and 32, respectively. Use the
following procedures to change these settings if required.
Configuration Files
For specific parameters you can set in the configuration files, see Appendix A, the section, “Type of Service
(ToS)/DSCP Settings” on page A-17.
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IP Phone UI
Step Action
1 For 9112i/9133i:
Press
Ion the phone to enter the Options List.
For 480i/480i CT:
Press % on the phone to enter the Options List.
2Select Network.
3Select Type of Se rvi c e.
4Select SIP, RTP, and/or RTCP and enter a value from 0 to 63.
Note: If you change the ToS/DSCP setting for a Protocol, and VLAN is enabled, you will need to map
the applicable priority to the Protocol setting as shown in the table “DSCP Range/VLAN Priority” on
page 4-25 For more information, see the section “Configuring VLAN (optional)” on page 4-28.
5 Press Done to save the changes.
6 Press Done 2 more times to return to the Options List menu.
7Select Phone Status.
8Select Restart Phone and press Restart to reboot the phone for the ToS/DSCP settings to take
affect.
Configuring the IP Phones
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Configuring the IP Phones
Advanced Network Settings
.
Aastra Web UI
Step Action
1 Click on Advanced Settings->Network->Type of Service,DSCP.
Configuring the IP Phones
2 Choose a Protocol (SIP, RTP, and/or RTCP), and enter a value from 0 to 63.
Note: If you change the ToS/DSCP setting for a Protocol, and VLAN is enabled, you will need to map
the applicable priority to the Protocol setting as shown in the table “DSCP Range/VLAN Priority” on
page 4-28 For more information, see the section “Configuring VLAN (optional)” on page 4-28.
3 Click to save your settings.
Note: The session prompts you to restart the IP phone to apply the configuration settings.
4Select Operation->Reset and click ..
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Advanced Network Settings
Configuring VLAN (optional)
Use the following procedures to configure VLAN on the IP phone.
Note: VLAN is disabled by default. When you enable VLAN, the IP
phones use the default settings for each VLAN parameter. You can
change the default settings if required using the following procedure.
Configuration Files
For specific parameters you can set in the configuration files, see Appendix A, the section, “Virtual Local
Area Network (VLAN) Settings” on page A-18.
IP Phone UI
Step Action
1 For 9112i/9133i:
Ion the phone to enter the Options List.
Press
Configuring the IP Phones
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For 480i/480i CT:
Press % on the phone to enter the Options List.
2Select Network.
3 Select VLAN.
To globally enable/disable VLAN and set priority for non-IP packets:
4Select VLAN Enable, and press Change to set VLAN Enable to Yes (or No to disable)
5 Press Done to save the changes.
6Select Phone.
7Select Priority.
8Select Other and enter a non-IP priority value from 0 to 7 for non-IP packets.
9 Press Done to save the changes.
10 Press Done again to return to the VLAN Phone menu.
To set VLAN ID and priority for Port 0:
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Configuring the IP Phones
Advanced Network Settings
IP Phone UI
Step Action
11 Select VLAN ID and enter a value from 1 to 4094 to specify the VLAN ID of Port 0.
12 Press Done to save the change.
13 Select Priority.
14 Select a VLAN Protocol (SIP, RTP, and/or RTCP).
15 Enter a VLAN priority value from 0 to 7 for the associated Protocol.
16 Press Done to save the changes.
17 Press Done again to return to the VLAN Settings menu.
To set VLAN ID and priority for Port 1 (passthrough port):
18 Select Passthrough.
19 Select VLAN ID and enter a value from 1 to 4094 to specify the VLAN ID of Port 1.
20 Press Done to save the change.
21 Select Priority.
22 Select a VLAN priority value from 0 to 7 for Port 1.
23 Press Done to save the change.
24 Press Done 3 more times to return to the Options List main menu.
25 Select Phone Status.
26 Select Restart Phone and press Restart to reboot the phone for the VLAN features to take affect.
Configuring the IP Phones
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Advanced Network Settings
.
Aastra Web UI
Step Action
1 Click on Advanced Settings->Network->VLAN.
To globally enable/disable VLAN and set priority for non-IP packets:
Configuring the IP Phones
2 Enable VLAN by checking the VLAN Enable field check box. (Disable this field by unchecking the
check box).
3 With VLAN enabled, select the priority (0 to 7) for non-IP packets in the Priority, Non-IP Packet field.
To set VLAN ID and priority for Port 0:
4 For Port 0, enter a VLAN ID value from 1 to 4094 in the VLAN id field.
5 Choose a VLAN Protocol (SIP Priority, RTP Priority, and/or RTCP Priority), and select a priority for
the associated Protocol.
To set VLAN ID and priority for Port 1 (passthrough port):
6 For Port 1, enter a VLAN ID value from 1 to 4094 in the VLAN id field.
7 Select a VLAN priority value from 0 to 7 for Port 1 in the Priority field.
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Advanced Network Settings
Aastra Web UI
Step Action
8 Click to save your changes.
Note: The session prompts you to restart the IP phone to apply the configuration settings.
9Select Operation->Reset and click ..
Configuring the IP Phones
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Advanced Network Settings
Network Time Servers
Network Time Protocol (NTP) is a protocol that the IP phone uses to synchronize
the phone clock time with a computer (configuration server) in the network.
To use NTP, you must enable it using the configuration files or the Aastra Web UI.
You can specify up to three time servers in your network.
Note: The IP phones support NTP version 1.
Configuring NTP Servers (optional)
Use the following procedure to enable/disable and configure the NTP servers
using the configuration files.
Configuration Files
For specific parameters you can set in the configuration files, see Appendix A, the section, “Time Server
Settings” on page A-23.
Use the following procedure to enable/disable the NTP server using the IP Phone
UI.
Configuring the IP Phones
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IP Phone UI
Step Action
1 For 9112i/9133i:
Ion the phone to enter the Options List.
Press
For 480i/480i CT:
Press % on the phone to enter the Options List.
2Select Time and Date.
3 Select Time Server.
Note: The Timer Server is disabled by default.
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Configuring the IP Phones
Advanced Network Settings
IP Phone UI
Step Action
4 For 9112i/9133i:
Press Change to enable the Time Server,
For 480i/480i CT:
Press Enable to enable the Time Server.
5 For 9112i/9133i:
Press Set to save the change.
For 480i/480i CT:
Press Done to save the change.
Use the following procedure to enable/disable and configure the NTP Servers
using the Aastra Web UI..
Aastra Web UI
Step Action
1 Click on Advanced Settings->Network->Advanced Network Settings.
Configuring the IP Phones
2 Enable the "NTP Time Servers" field by checking the check box.
(Disable this field by unchecking the box).
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Advanced Network Settings
Aastra Web UI
Step Action
3 Enter an IP address or qualified domain name in the "Time Server 1", "Time Server 2", and/or
"Time Server 3" field(s) to specify the location of the NTP time server.
Note: To enable/disable time serving, set the time/date format, and set the time zone, see “Time
Server Settings” on page A-23. These parameters can be set using the configuration files only.
4 Click to save your changes.
Setting Time/Date on IP Phones
In addition to enabling/disabling the time server, you can also set the time and
date, set the time and date format, set the time zone, and set daylight savings time
on the IP phones. You configure these features using the configuration files, the IP
Phone UI, or the Aastra Web UI. The following table identifies which method of
configuration applies to each feature.
Feature Method of configuration
Set Time IP Phone UI
Set Time Format IP Phone UI
Configuration Files
Configuring the IP Phones
Set Date IP Phone UI
Set Date Format IP Phone UI
Configuration Files
Set Time Zone IP Phone UI
Configuration Files
Set Daylight Savings Time IP Phone UI
Configuration Files
Use the following procedures to set a time and date, time and date format, time
zone, and daylight savings time on the IP phones.
Configuration Files
For specific parameters you can set in the configuration files, see Appendix A, the section, “Time and Date
Settings” on page A-25.
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Configuring the IP Phones
Advanced Network Settings
IP Phone UI
Step Action
1 For 9112i/9133i:
Ion the phone to enter the Options List.
Press
For 480i/480i CT:
Press % on the phone to enter the Options List.
Set Time and Time Format:
2Select Time and Date.
3 Select Set Time.
4 Using the keys on the keypad, enter a time to set on the IP phone.
5 For 9112i/9133i:
Press
* to toggle the “am/pm” option and then press Set.
For 480i/480i CT:
Press Done to save the time you entered.
6Select Time Format.
Valid values are 12hr and 24hr.
Configuring the IP Phones
Note: The default Time Format is 12hr.
7 For 9112i/9133i:
Press Change to change the Time Format to 24hr.
For 480i/480i CT:
Press Change to toggle between 24hr and 12hr format.
8 For 9112i/9133i:
Press Set to save the Time Format you selected..
For 480i/480i CT:
Press Done to save the Time Format you selected.
Set Date and Date Format:
9 Select Set Date.
10 Using the keys on the keypad, enter a date to set on the IP phone.
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Advanced Network Settings
IP Phone UI
Step Action
11 For 9112i/9133i:
Press Set to save the date you entered.
For 480i/480i CT:
Press Done to save the date you entered.
12 Select Date Format.
13 Select a date format from the list of options.
Valid values are:
• WWW MMM DD
• DD-MMM-YY
• YYYY-MM-DD
• DD/MM/YYYY
• DD/MM/YY
• DD-MM-YY
• MM/DD/YY
•MMM DD
Note: The default Date Format is WWW MMM DD (Day of Week, Month, Day).
14 For 9112i/9133i:
Press Set to save the Date Format.
For 480i/480i CT:
Configuring the IP Phones
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Press Done save the Date Format.
Set Time Zone:
15 Select Time Zone.
16 For 9112i/9133i:
Press * to display a list of Time Zone options.
17 Select a Time Zone from the list of options.
For valid values, see Appendix A, the section, “Time and Date Settings” on page A-25.
Note: The default Time Zone is US-Eastern.
18 For 9112i/9133i:
Press Set to save the Time Zone you selected.
For 480i/480i CT:
Press Done save the Time Zone you selected.
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Configuring the IP Phones
Advanced Network Settings
IP Phone UI
Step Action
Set Daylight Savings Time:
19 Select Daylight Savings.
20 Select a Daylight Savings time from the list of options.
Valid values are:
•OFF
• 30 min summertime
• 1 hr summertime
• automatic
Note: The default for Daylight Savings is Automatic.
21 For 9112i/9133i:
Press Set to save the Daylight Savings value you selected.
For 480i/480i CT:
Press Done save the Daylight Savings value you selected.
Configuring the IP Phones
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Advanced Network Settings
Session Initiation Protocol (SIP) Settings
The IP phone uses the information in the Session Initiation Protocol (SIP) settings
to register at the IP PBX.
The IP phone configuration defines network and user account parameters that
apply globally to all SIP lines. Since not all SIP lines are necessarily hosted using
the same IP-PBX/server or user account, additional sets of per-line parameters
can also be defined for network and user account.
You configure and modify these parameters and associated values using the
configuration files, the IP phone UI, or the Aastra Web UI. The Aastra Web UI
and configuration file methods configure global and per-line SIP settings on the IP
phone. The IP phone UI configures global SIP settings only.
The following tables identify the SIP global and per-line, authentication and
network parameters on the IP phones.
SIP Global Parameters
Configuration File Parameters Aastra Web UI Parameters
SIP Global Authentication Parameters
• sip screen name
• sip user name
• sip display name
• sip auth name
• sip password
Configuring the IP Phones
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• sip bla number
• sip mode
• sip vmail
SIP Global Network Parameters
• sip proxy ip
• sip proxy port
• sip backup proxy ip
• sip backup proxy port
• sip outbound proxy
• sip outbound proxy port
• sip registrar ip
• sip registrar port
• sip backup registrar ip
• sip backup registrar port
• sip registration period
• Screen Name
• Phone Number
•Caller ID
• Authentication Name
• Password
• BLA Number
• Line Mode
Proxy Server
Proxy Port
Backup Proxy Server
Backup Proxy Port
Outbound Proxy Server
Outbound Proxy Port
Registrar Server
Registrar Port
Backup Registrar Server
Backup Registrar Port
Registration Period
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Configuring the IP Phones
Advanced Network Settings
SIP Per-Line Parameters
Configuration File Parameters Aastra Web UI Parameters
SIP Per-Line Authentication Parameters
• sip lineN screen name
• sip lineN user name
• sip lineN display name
• sip lineN auth name
• sip lineN password
• sip lineN bla number
• sip lineN mode
• sip lineN vmail
SIP Per-Line Network Parameters
• sip lineN proxy ip
• sip lineN proxy port
• sip lineN backup proxy ip
• sip lineN backup proxy port
• sip lineN outbound proxy
• sip lineN outbound proxy port
• sip lineN registrar ip
• sip lineN registrar port
• sip lineN backup registrar ip
• sip lineN backup registrar port
• sip lineN registration period
Configuring the IP Phones
• Screen Name
• Phone Number
• Caller ID
• Authentication Name
•Password
•BLA Number
• Line Mode
Proxy Server
Proxy Port
Backup Proxy Server
Backup Proxy Port
Outbound Proxy Server
Outbound Proxy Port
Registrar Server
Registrar Port
Backup Registrar Server
Backup Registrar Port
Registration Period
Note: The "sip vmail" and "sip lineN vmail" parameters are configurable
using the configuration files only. To configure voicemail see Chapter 5,
the section, “Voicemail (480i/480i CT only)” on page 5-84.
Specific sets of SIP parameters are inter-dependent with each other. To prevent
conflicting parameter values from being applied, per-line values always take
precedence over the corresponding set of global values.
For example, if a parameter value is configured for one of the per-line sets, all
parameters from that set are applied and all parameters from the corresponding
global section are ignored, even if some of the parameters within the global set are
not defined in the per-line set.
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SIP Precedence Example
The following example shows the SIP proxy feature and example schema for
storage and parsing of the SIP configuration parameters.
The following SIP configuration is assumed:
# SIP network block
sip proxy ip: 10.30.11.154
sip proxy port: 5060
sip registrar ip: 10.44.122.37
sip registrar port: 4020
sip line3 proxy ip: siparator.vonage.com
sip line3 proxy port: 0
Line3 specifies per-line values for proxy IP address and proxy port, so the phone
uses those parameter values for SIP calls made on that line. However, because
those parameters are part of the SIP network block, the phone does not apply any
of the global SIP network block parameters. So even though the global parameters
configure a SIP registrar, Line3 on the phone ignores all global network block
parameters. Since line3 does not contain a per-line SIP registrar entry, the phone
does not use a registrar for that line.
Note: Global SIP parameters apply to all lines unless overridden by a
per-line configuration.
Configuring the IP Phones
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Per-line settings are configurable for lines 1 through 7
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Configuring the IP Phones
Advanced Network Settings
Backup Proxy/Registrar Support
The IP phones support a backup SIP proxy and backup SIP registrar feature. If
the primary server is unavailable, the phone automatically swtiches to the backup
server allowing the user's phone to remain in service.
How it Works
All SIP registration messages are sent to the primary registrar first. If the server is
unavailable, then a new registration request is sent to the backup registrar. This
also applies to registraion renewal messages, which try the primary server before
the backup.
Similarly, any outgoing calls attempt to use the primary proxy first, then the
backup if necessary. In addition, subscriptions for BLF, BLA, and explicit MWI
can also use the backup proxy when the primary fails. Outgoing calls and the
previously mentioned subscriptions behave the same as registrations, where the
primary proxy is tried before the backup.
Configuring the IP Phones
You can configure the backup SIP proxy on a global or per-line basis via the
configuration files or the Aastra Web UI.
SIP Server (SRV) Lookup
The SIP SRV Lookup feature allows you to configure the IP phone to perform a
DNS server lookup on a SIP proxy, a SIP registrar, or a SIP outbound proxy.
The IP phone performs an SRV lookup when the IP address of the server is FQDN
and the corresponding port is 0.
For example, if the phone is configured with sip proxy ip of "ana.aastra.com",
and sip proxy port of "0", the SRV lookup may return multilple servers, based on
the priorities if one is selected as primary and others are selected as secondary.
However, if the IP address is an FQDN and the corresponding server port is
non-zero, then the phone performs a DNS "A" Name Query to resolve the FQDN
into dot notation form.
If the IP address is a valid dot notation and the port is zero, then a default port
5060 is used.
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Advanced Network Settings
You can configure SRV lookup using the configuration files (aastra.cfg and
<mac>.cfg) only. The parameters to use are:
• sip proxy ip
• sip proxy port
Configuring Basic SIP Settings (optonal)
You can configure SIP settings using the configuration files, the IP Phone UI, or
the Aastra Web UI.
Note: To configure the SIP settings per-line, use the configuration files or
the Aastra Web UI. (The 9112i has only one line available to configure
SIP settings.)
Configuration Files
For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP Basic,
Global Settings” on page A-35 or “SIP Basic, Per-Line Settings” on page A-43
Configuring the IP Phones
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Note: You can set global configuration only using the IP Phone UI.
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Configuring the IP Phones
Advanced Network Settings
IP Phone UI
Step Action
1 For 9112i/9133i:
Press
Ion the phone to enter the Options List.
For 480i/480i CT:
Press % on the phone to enter the Options List.
2Select SIP Settings.
3 Select Proxy Server (or Proxy IP for 480i/480i CT) and enter an IP address or fully qualified host
name for the SIP proxy server.
4Select Proxy Port and enter a port for accessing the SIP proxy server.
5Select Registrar Server (or Registrar IP for 480i/480i CT) and enter an IP address or fully qualified
host name for the SIP registrar server. A global value of 0.0.0.0 disables registration. However, the
phone is still active and you can dial using username@ip address of the phone.
Configuring the IP Phones
If the Registrar IP address is set to 0.0.0.0 for a per-line basis (i.e, line 1, line 2, etc.), then the
register request is not sent, the "No Service" message does not display, and the message waiting
indicator (MWI) does not come on.
6Select Registrar Port and enter a port number for accessing the SIP registrar server.
7Select Register and press Change to set Register to "Yes" (enable) or "No" (disable).
This parameter enables/disables the IP phone to register on the network.
8Select User Name to enter the user name in the name field of the SIP URI for the IP phone, and for
registering the phone at the registrar.
9Select Display Name to enter the name used in the display name field of the "From SIP" header
field.
10 Select Screen Name to enter the name that displays on the idle screen.
11 Select Auth Name to enter the authorization name used in the username field of the Authorization
header field of the SIP REGISTER request.
12 Select Password to enter the password used to register the IP phone with the SIP proxy.
13 Press Done to save the changes.
14 Select Phone Status.
15 Select Restart Phone and press Restart to reboot the phone for the VLAN features to take affect.
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Advanced Network Settings
.
Aastra Web UI
Step Action
1 For global configuration, click on Advanced Settings->Global SIP->Basic SIP Settings.
Configuring the IP Phones
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