4IPNET WHG301 User Manual

4ipnet WHG301

User’s Manual

V1.00

Copyright

The contents of this publication may not be reproduced in any part or as a whole, stored, transcribed in an information retrieval system, translated into any language, or transmitted in any form or by any means, mechanical, magnetic, electronic, optical, photocopying, manual, or otherwise, without the prior written permission of 4IPNET, INC.

Disclaimer

4IPNET, INC. does not assume any liability arising out the application or use of any products, or software described herein. Neither does it convey any license under its parent rights not the parent rights of others. 4IPNET further reserves the right to make changes in any products described herein without notice. The publication is subject to change without notice.

Trademarks

4IPNET (4ipnet) is a registered trademark of 4IPNET, INC. Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.

4ipnet WHG301 User’s Manual

FCC CAUTION

This equipment has been tested and proven to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

---Reorient or relocate the receiving antenna.

---Increase the separation between the equipment and receiver.

---Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

---Consult the dealer or an experienced radio/TV technician for help.

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				4ipnet WHG301 User’s Manual
			Table of Contents
1.	Before You Start.................................................................................................................................................			1
	1.1	Preface ...................................................................................................................................................		1
	1.2	Document Conventions ..........................................................................................................................		1
2.	System Overview ...............................................................................................................................................			2
	2.1	Introduction of 4ipnet WHG301 ..............................................................................................................		2
	2.2	System Concept .....................................................................................................................................		2
	2.3	Specification ...........................................................................................................................................		3
		2.3.1	Hardware Specification ..................................................................................................................	3
		2.3.2	Technical Specification ...................................................................................................................	3
3.	Installation		..........................................................................................................................................................	6
	3.1	Hardware Installation..............................................................................................................................		6
		3.1.1 ....................................................................................................................	System Requirements	6
		3.1.2 ..........................................................................................................................	Package Contents	6
		3.1.3 ..........................................................................................................	Panel Function Descriptions	7
		3.1.4 ............................................................................................................................	Installation Steps	8
	3.2	Quick .................................................................................................................Software Configuration		9
4.	Web Interface ...........................................................................................................................Configuration			19
	4.1	System ...........................................................................................................................Configuration		21
		4.1.1 ...................................................................................................................	Configuration Wizard	22
		4.1.2 ......................................................................................................................	System Information	23
		4.1.3 ....................................................................................................................	WAN1 Configuration	25
		4.1.4 ....................................................................................................................	WAN2 Configuration	27
		4.1.5 ....................................................................................................................	WAN Traffic Settings	29
		4.1.6 ........................................................................................................................	LAN Port Mapping	31
		4.1.7 ..............................................................................................................................	Service Zones	34
	4.2	User ..............................................................................................................................Authentication		39
		4.2.1 ........................................................................................................	Authentication Configuration	40
		4.2.2 ...............................................................................................................	Black List Configuration	65
		4.2.3 .....................................................................................................................	Group Configuration	67
		4.2.4 .....................................................................................................................	Policy Configuration	71
		4.2.5 ...............................................................................................................	Additional Configuration	78
	4.3	AP ...................................................................................................................................Management		81
		4.3.1 ..........................................................................................................................................	AP List	82
		4.3.2 ...............................................................................................................................	AP Discovery	86
		4.3.3 ...................................................................................................................	Manual Configuration	88
		4.3.4 ........................................................................................................................	Template Settings	89
		4.3.5 ................................................................................................................	Firmware Management	90
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	4.3.6	AP Upgrade .................................................................................................................................	90
	4.3.7	WDS Management.......................................................................................................................	91
4.4	Network Configuration ..........................................................................................................................		92
	4.4.1	Network Address Translation .......................................................................................................	93
	4.4.2	Privilege List.................................................................................................................................	96
	4.4.3	Monitor IP List ..............................................................................................................................	98
	4.4.4	Walled Garden List ......................................................................................................................	99
	4.4.5	Proxy Server Properties.............................................................................................................	100
	4.4.6	Dynamic DNS ............................................................................................................................	101
	4.4.7	IP Mobility...................................................................................................................................	101
	4.4.8	VPN Configuration .....................................................................................................................	102
4.5	Utilities ................................................................................................................................................		104
	4.5.1	Change Password......................................................................................................................	105
	4.5.2	Backup/Restore Settings ...........................................................................................................	106
	4.5.3	Firmware Upgrade .....................................................................................................................	107
	4.5.4	Restart........................................................................................................................................	108
	4.5.5	Network Utilities .........................................................................................................................	109
4.6	Status..................................................................................................................................................		110
	4.6.1	System Status .............................................................................................................................	111
	4.6.2	Interface Status ..........................................................................................................................	113
	4.6.3	Routing Table .............................................................................................................................	115
	4.6.4	Current Users.............................................................................................................................	116
	4.6.5	Traffic History .............................................................................................................................	117
	4.6.6	Notify Configuration ...................................................................................................................	120
4.7	Help ....................................................................................................................................................		122
Appendix A. Accepting Payment via Authorize.Net.......................................................................................			123
Appendix B. Accepting Payment via PayPal ..................................................................................................			132
Appendix C. Service Zone Deployment Example...........................................................................................			141
Appendix D.		Proxy Setting................................................................................................................................	150
Appendix E.		Session Limit and Session Log .................................................................................................	155
Appendix F.		Network Configuration on PC & User Login.............................................................................	157
Appendix G.		Console Interface ........................................................................................................................	173
Appendix H.		Local VPN .....................................................................................................................................	176
Appendix I.		Customizable Pages....................................................................................................................	180

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4ipnet WHG301 User’s Manual

1. Before You Start

1.1 Preface

This manual is for hotspot owners or network administrators to set up a network environment using the 4ipnet WHG301 system. It contains step-by-step procedures and graphic examples to guide MIS staff or individuals with slight network system knowledge to complete the installation.

1.2 Document Conventions

Represents essential steps, actions, or messages that should not be ignored.

8 Note: Contains related information that corresponds to a topic.

Indicates that clicking this button will return to the homepage of this section.

Indicates that clicking this button will return to the previous page.

Indicates that clicking this button will apply all of your settings.

Indicates that clicking this button will clear what you have set before these settings are applied.

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4ipnet WHG301 User’s Manual

2. System Overview

2.1 Introduction of 4ipnet WHG301

4ipnet WHG301 is an all-in-one product specially designed for wired and wireless data network environments in small to middle scaled businesses and hotspots. It features integrated management, secured data transmission, and enhanced accounting and billing. System administrators can effectively monitor wired or wireless users, including employees and guest users via its user management interface. Moreover, administrators can discover, configure, monitor, and upgrade all managed Access Points (APs) from a single, centralized AP management interface.

2.2 System Concept

4ipnet WHG301 is capable of managing user authentication, authorization and accounting. The user account information is stored in the local database or a specified external database server. Featured with user authentication and integrated with external payment gateway, WHG301 allows users to easily pay the fee and enjoy the Internet service using credit cards through Authorize.net or PayPal. With centralized AP management feature, the administrator does not need to worry about how to manage multiple wireless access point devices. Furthermore, WHG301 introduces the concept of Service Zones - multiple virtual networks, each with its own definable access control profiles. This is very useful for hotspot owners seeking to provide different customers or staff with different levels of network services. The following diagram is an example of WHG301 set to manage the Internet and network access services at a hotspot venue.

Figure-1: An example of managed network

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2.3 Specification

2.3.1 Hardware Specification

General

ØForm Factor: Mini-desktop

ØDimensions (W x D x H): 9.6" x 5.9" x 1.8" (243 mm x 150 mm x 45.5 mm)

ØWeight: 2.8 lbs (1.29 kg)

ØOperating Temperature: 0 ~ 45

ØStorage Temperature: 0 ~ 65

ØPower: 110~220 VAC, 50/60 Hz

ØEthernet Interfaces: 10 x Fast Ethernet (10/100 Mbps)

Connectors and Display

ØWAN Ports: 2 x 10BASE-T/100BASE-TX RJ-45

ØLAN Ports: 8 x 10BASE-T/100BASE-TX RJ-45

ØConsole Port: 1 x RJ-11

ØLED Indicators: 1 x Power, 1 x Status, 2 x WAN, 8 x LAN

2.3.2 Technical Specification

Networking

ØSupport NAT or Router mode

ØSupport Static IP, DHCP, PPPoE on WAN interface

ØChoose freely which LAN is authentication-enabled LAN

ØSupport NAT (a) IP/Port destination redirection (b) DMZ server mapping (c) virtual server mapping (d) H.323 pass-through

ØBuilt-in with DHCP Server and support DHCP relay

ØSupport walled garden (free surfing zone)

ØSupport SMTP redirection

ØSupport MAC-address and IP-address pass-through

ØSupport HTTP Proxy

ØSupport IP Plug and Play (IP PnP)

ØSupport configurable static routes

ØContain built-in hardware-based VPN accelerator

ØSupport dual uplinks, outbound load balancing and failover for more reliable Internet connection

ØSupport SIP pass-through NAT

Service Zones

ØThe network is divided into maximum eight Service Zones (plus one default zone), each defined by a pair of VLAN tag and ESSID

ØEach service zone has its own (a) login portal page (b) redirected home page (c) authentication options (d) LAN interface IP address (e) DHCP address range

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ØEach service zone allows access to the selected groups

ØEach service zone assigns a network policy to each user group

User Management and Guest Accounts

ØAuthentication methods supported: Local and On-demand accounts, POP3, LDAP, RADIUS, Windows Domain, and SIP authentication

ØSingle-Sign-On for Windows Domain

ØAllow MAC address and user identity binding for local user authentication

ØSupport MAC Access Control List

ØSupport auto-expired guest accounts

ØUsers can be divided into user groups

ØEach user group has its own network properties, including bandwidth, QoS, accessible service zones, and other privileges

ØSupport QoS and WMM traffic types: Voice, Video, Best Effort and Background

ØEach group (role) may get different network policies in different service zones

ØMax concurrent user session (tcp/udp) limit

ØA setting for user-idle-timeout

ØConfigurable user Black List

ØInstant guest account generation by authorized users

ØExport/Import local users list to/from a text file

ØDefinable session limit in policy puts a cap to each user’s concurrent sessions (tcp/udp)

Security Features

ØSupport data encryption: WEP(64/128-bit), WPA, WPA2, IPSec VPN

ØSupport various authentication methods: WPA-PSK, WPA2-PSK, IEEE 802.1x (EAP-MD5, EAP-TLS, CHAP, PEAP)

ØProvide VPN termination of IPSec tunnels

ØSupport VPN pass-through (IPSec and PPTP)

ØBuilt-in DoS attack protection

ØAP Management

ØProvide centralized remote management via HTTP/SNMP interface

ØAuto Discovery for Managed APs

ØEnable or disable APs easily via user interface

ØTemplates for Managed APs

ØMonitoring Managed AP for its status, the number of associated clients, and RF info

ØRecover APs automatically when the system fails

ØUpgrade managed APs centrally, including bulk upgrade

ØMonitor 3rd party non-integrated AP

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Monitoring and Reporting

ØStatus monitoring of online users

ØIP-based monitoring of network devices

ØUplink (WAN) connection failure alert

ØSupport Syslog for diagnosis and troubleshooting

ØUser traffic history logging

ØTraffic history report via email to administrator

ØUsers’ session log can be sent to ftp or Syslog server

Accounting and Billing

ØSupport local on-demand and external RADIUS server

ØContain ten configurable billing plans for on-demand accounts

ØSupport credit card billing system by Authorize.net and PayPal

ØProvide session expiration control for on-demand accounts

ØProvide detailed per-user network traffic history for both local and on-demand user accounts

ØSupport automatic e-mail to report network traffic history

System Administration

ØSupport web-based management user interface

ØProvide customizable login and logout portal page

ØSSH remote management

ØRemote firmware upgrade

ØNTP time synchronization

ØMenu driven console management interface

ØUtilities to backup and restore the system database

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3. Installation

3.1 Hardware Installation

3.1.1 System Requirements

ŸStandard 10/100BaseT including five network cables with RJ-45 connectors

ŸAll PCs need to install the TCP/IP network protocol

3.1.2 Package Contents

The standard package of 4ipnet WHG301 includes:

Ÿ4ipnet WHG301 x 1

ŸQuick Installation Guide (QIG) x 1

ŸCD-ROM (with User’s Manual and QIG) x 1

ŸDC 12V Power Adaptor x 1

ŸConsole Cable x 1

ŸCore x 1

It is highly recommended to use all the supplies in the package instead of substituting any components by other suppliers to guarantee best performance.

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3.1.3 Panel Function Descriptions

Front Panel

LED: There are four kinds of LED, Power, Status, WAN and LAN, to indicate different status of the system.

ØPower: LED ON indicates power on.

ØStatus: While system power is on, status OFF indicates BIOS is running; BLINKING indicates the OS is running, and ON indicates system is ready.

ØWAN: LED ON indicates connection to the WAN port.

ØLAN: LED ON indicates connection to the LAN port.

WAN1/WAN2: Two WAN ports (10 Base-T / 100Base-TX RJ-45) are available on the system.

LAN1~LAN8: Client machines connect to WHG301 via LAN ports (10 Base-T / 100Base-TX RJ-45).

8 Note:

By default, all LAN ports are set with Port-based Default Service Zone; for Service Zone configuration, please refer to 4.1.7. Service Zones.

Rear Panel

Reset: Press this button to restart the system

Console: The system can be configured via a serial console port. The administrator can use a terminal emulation program such as Microsoft’s HyperTerminal to login to the configuration console interface to change admin password or monitor system status, etc.

Power Socket: The power adapter attaches here.

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3.1.4 Installation Steps

Please follow the steps below to install 4ipnet WHG301:

1.Connect the 12V power adapter to the power socket on the rear panel. The Power LED should be on to indicate a proper connection.

2.Connect an Ethernet cable to the WAN1 Port on the front panel. Connect the other end of the Ethernet cable to an xDSL/cable modem, or a switch/hub on the LAN of a company/organization. The LED of this port should be on to indicate a proper connection.

3.Connect an Ethernet cable to one of the LAN1~LAN8 Ports on the front panel. Per your needs, connect the other end of the Ethernet cable to an administrator PC for configuring the WHG301 system, an AP for extending wireless coverage, a switch for connecting more wired clients, or a client PC. The LED of the connected port should be on to indicate a proper connection.

WHG301 supports Auto Sensing MDI/MDIX. You may use either a straight-through or a cross-over Ethernet cable to connect the Ethernet port.

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3.2 Quick Software Configuration

4ipnet WHG301 supports web-based configuration. Upon the completion of hardware installation, WHG301 can be configured via web browsers with JavaScript enabled such as Internet Explorer version 6.0 and above or Firefox. There are two ways to configure the 4ipnet WHG301 system: using the online Configuration Wizard or changing the settings by commands manually. The Configuration Wizard comprises of six basic steps as follows. Follow the instructions of Configuration Wizard to enter the required information step by step, save your settings, and restart WHG301. The 6 steps of Configuration Wizard are listed below:

Step 1. Change Admin’s Password

Step 2. Choose System’s Time Zone

Step 3. Set System Information

Step 4. Select Connection Type for WAN Port

Step 5. Add Local User Account (Optional)

Step 6. Save and Restart 4ipnet WHG301

Please follow the following steps to complete the quick configuration:

1.To access the web management interface, connect a PC to one of the LAN1~8 ports, and then launch a browse. Make sure you have set DHCP in TCP/IP of your PC to get an IP address dynamically.

Next, enter the gateway IP address of WHG301 at the address field. The default gateway IP address is“ https://192.168.1.254” (“https” is used for a secured connection).

The administrator login page will appear. Enter “ admin” , the default username, and “ admin” , the default password, in the User Name and Password fields. Click Enter to log in.

After a successful login, a “Welcome to System Administration” page will appear on the screen.

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For the first time, if WHG301 is not using a trusted SSL certificate, there will be a “Certificate Error”, because the browser treats WHG301 as an illegal website. Please press “Continue to this website” to continue. The default user login page will then appear in the browser. For more information, please see 4.2.5 Additional Configuration.

If you can’t get the login screen, the reasons may be: (1) The PC is set incorrectly so that the PC can’t obtain the IP address automatically from the LAN port; (2) The IP address and the default gateway are not under the same network segment. Please use default IP address such as 192.168.1.xx in your network and then try it again. For the configuration on PC, please refer to Appendix F.

4ipnet WHG301 supports three kinds of account interface. You can log in as admin, manager or operator. The default usernames and passwords show as follows:

Admin: The administrator can access all configuration pages of WHG301.

User Name: admin

Password: admin

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Manager: The manager can only access the configuration pages under User Authentication to manage the user accounts, but without the permission to change the settings of the profiles of Firewall, Specific Route and Schedule.

User Name: manager

Password: manager

Operator: The operator can only access the configuration page of Create On-demand User to create new on-demand user accounts and print out the on-demand user account receipts.

User Name: operator

Password: operator

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After a successful login to WHG301, a web management interface with a welcome message will appear.

8 Note:

To logout, simply click the Logout icon on the upper right corner of the interface to return to the login screen.

2.Now you are ready to run the Wizard.

To quickly configure WHG301 by using the Configuration Wizard, click System Configuration from the top menu to go to the System Configuration page. Then, click Configuration Wizard on the left.

Click the Run Wizard button to begin the Configuration Wizard. The Configuration Wizard will appear in a pop-up browser window. Click Next to begin.

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3.Running Configuration Wizard

A welcome screen that briefly introduces the 6 steps will appear. Click Next to begin.

8 Note:

During every step of the wizard, if you wish to go back to modify the settings, please click the Back button to go back to the previous step.

ŸStep 1. Change Admin’s Password

†Enter a New Password for the admin account and retype it in the Verify Password field (20-character maximum and no spaces). For security concern, it is strongly recommended to change the administrator's password.

†Click Next to continue.

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ŸStep 2. Choose System’s Time Zone

†Select a proper time zone from the drop-down list box.

†Click Next to continue.

ŸStep 3. Set System Information

†Home Page: Enter the URL that users should be initially directed to when successfully authenticated to the network.

†NTP Server: Enter the URL of the external time server for 4ipnet WHG301 time synchronization or use the default setting.

†DNS Server: Enter the IP Address of a DNS Server provided by your ISP (Internet Service Provider). Contact the ISP if the DNS IP Address is unknown.

†Click Next to continue.

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ŸStep 4. Select Connection Type for WAN Port

Three are three types of WAN port to be selected from: Static IP Address, Dynamic IP Address and PPPoE Client. Select a proper Internet connection type and click Next to continue.

ØDynamic IP Address

If this option is selected, an appropriate IP address and related information will automatically be assigned.

Click Next to continue.

ØStatic IP Address: Set WAN Port’s Static IP Address

Enter the “IP Address”, “Subnet Mask” and “Default Gateway” provided by your ISP. Click Next to continue.

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ØPPPoE Client: Set PPPoE Client’s Information

Enter the “Username” and “Password” provided by your ISP. Click Next to continue.

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ŸStep 5. Add Local User Account (Optional)

ØA new user can be added to the Local User database. To add a user here, enter the Username (e.g. test), Password (e.g. test), MAC Address (optional) and assign an Applied Group to this particular user (or use the default None).

ØMore users can be added to this authentication method by clicking the Add Now button.

ØClick Next to continue.

ŸStep 6. Save and Restart 4ipnet WHG301

ØClick Restart to save current settings and restart 4ipnet WHG301. The Setup Wizard is now complete.

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ŸRestart: When WHG301 is restarting, a “Restarting now. Please wait for a moment.” message will appear on the screen.

Please do NOT interrupt WHG301 restart process until the Configuration Wizard pop-up window has disappeared— which indicates the restart process has been completed. If all steps are done properly, you can start working on the system or refer to the user’s manual for advanced settings.

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4. Web Interface Configuration

This chapter will guide you through further detailed settings. The following table shows all the functions of 4ipnet WHG301.

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	OPTION	System	User	AP	Network	Utilities	Status
		Configuration	Authentication	Management	Configuration
		Configuration	Authentication		Network	Change	System
				AP List	Address
		Wizard	Configuration			Password	Status
					Translation
		System	Black List	AP Discovery	Privilege List	Backup/Restore	Interface
		Information	Configuration			Settings	Status
		WAN1	Group	Manual	Monitor IP List	Firmware	Routing
		Configuration	Configuration	Configuration		Upgrade	Table
	FUNCTION
		WAN2	Policy	Template	Walled Garden	Restart	Current
		Configuration	Configuration	Settings	List		Users
		WAN Traffic	Additional	Firmware	Proxy Server	Network	Traffic
		Settings	Configuration	Management	Properties	Utilities	History
		LAN Port		AP Upgrade	Dynamic DNS		Notification
		Mapping					Configuration
		Service		WDS	IP Mobility
		Zones		Management
					VPN
					Configuration

After finishing the configuration of the settings, please click Apply and pay attention to see if a RESTART message appears on the screen. If such message appears, the system must be restarted to allow the new settings to take effect. All on-line users will be disconnected during restart.

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4.1 System Configuration

This section includes the following functions: Configuration Wizard, System Information, WAN1 Configuration, WAN2 Configuration, WAN Traffic Settings, LAN Port Mapping and Service Zones.

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4.1.1 Configuration Wizard

There are two ways to configure the 4ipent WHG301 system: using the online Configuration Wizard or changing the settings by commands manually. The Configuration Wizard comprises of 6 basic steps, providing a simple and easy way to go through the basic setups of WHG301. Please refer to 3.2 Quick Software Configuration for the detailed description of Configuration Wizard.

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4.1.2 System Information

Main information about 4ipnet WHG301 is shown as follows:

ŸSystem Name: Set the system’s name or use the default.

ŸDevice Name: FQDN (Fully-Qualified Domain Name). This is the domain name of the WHG301 as seen on client machines connected on LAN ports. A user on client machine can use this domain name to access WHG301 instead of its IP address. In addition, when “Use the name on the security certificate” option is checked, the system will use the CN (Common Name) value of the uploaded SSL certificate as the domain name.

ŸHome Page: Enter the URL of a Web server as the homepage. Once logged in successfully, users will be directed to this homepage, such as http://www.4ipnet.com, regardless of the original homepage set in their computers.

ŸAccess History IP: Specify an IP address of the administrator’s computer or a billing system to get billing history information of WHG301with the predefined URLs. An example is provided as follows:

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Traffic History https://10.2.3.213/status/history/2005-02-17

On-demand History https://10.2.3.213/status/ondemand_history/2005-02-17

ŸManagement IP Address List: The IP address or subnet of remote management PCs. Only PCs within this IP range on the list are allowed to access the system's web management interface. For example, 10.2.3.0/24 means that as long as an administrator is using a computer with the IP address range of 10.2.3.0/24, he or she can access the web management page. Another example is 10.0.0.3: if an administrator is using a computer with the IP address of 10.0.0.3, he or she can access the web management page.

ŸSNMP: If this function is enabled, the Manager IP and the community can be assigned to access to access the Management Information Base (MIB) of the system.

ŸUser logon SSL: Enable to activate https (encryption) or disable to activate http (non encryption) login page.

ŸTime: NTP (Network Time Protocol) communication protocol can be used to synchronize the system time with remote time server. Please specify the local time zone and the IP address of at least one NTP server for adjusting the time automatically (Universal Time is Greenwich Mean Time, GMT). The time can also be manually configured by selecting “Set Device Date and Time” and then entering the date and time in these fields.

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4.1.3 WAN1 Configuration

There are 4 connection types for the WAN1 Port: Static IP Address, Dynamic IP Address, PPPoE and PPTP Client.

ŸStatic IP Address: Manually specifying the IP address of the WAN Port. The fields with red asterisks are required to be filled in.

IP Address: The IP address of the WAN1 port. Subnet Mask: The subnet mask of the WAN1 port. Default Gateway: The gateway of the WAN1 port.

Preferred DNS Server: The primary DNS server used by the system.

Alternate DNS Server: The substitute DNS server used by the system. This is an optional field.

ŸDynamic IP Address: It is only applicable for the network environment where the DHCP server is available on the network. Click the Renew button to get an IP address automatically.

ŸPPPoE Client: When selecting PPPoE to connect to the network, please set the “User Name”, “Password”, “MTU” and “CLAMPMSS”. There is a Dial on demand function under PPPoE. If this function is enabled, a Maximum Idle Time can be set. When the idle time is reached, the system will automatically disconnect itself.

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