3xLOGIC VIGIL Client User Manual

Name: 3xLOGIC VIGIL Client
Brand: 3xLOGIC
SKU: 1806634
Rating: 4.5 (2 reviews)

4.5 (2)

3xLOGIC Inc.

6510 West 91st Avenue Westminster, CO 80031 USA

Disclaimer

Information in this document is subject to change without notice and does not represent a commitment on the part of 3xLOGIC Inc. The software and/or databases described in this document are furnished under a license agreement or nondisclosure agreement. They may be used or copied only in accordance with the terms of the agreement. It is against the law to copy the software on any medium except as specifically allowed in the license or nondisclosure agreement. The purchaser may make one copy of the software for backup purposes. No part of this manual and/or databases may be reproduced or transmitted in any form or by any means, electronic or mechanical, including (but not limited to) photocopying, recording, or information storage and retrieval systems, for any purpose other than the purchaser's personal use, without the express written permission of 3xLOGIC Inc.

3xLOGIC, VIGIL and AZTECH are trademarks of 3xLOGIC, Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. 3xLOGIC Inc. disclaim any proprietary interest in trademarks and trade names other than their own.

-i-	©20143xLOGICInc. \| VIGIL Client-UserGuide

Table of Contents
1 Introduction	1
2 Features	2
3 System Requirements	3
4 Main Screen	4
4.1 Top Bar Menu	4
4.2 Icon Toolbar	5
4.3 Sidebar	7
4.3.1 Sites Tab	7
4.3.2 Camera Treeview	7
4.3.3 Quick Export	8
Quick Export Window:	8
4.3.4 Audio Treeview	10
4.3.5 Relay Treeview	10
4.3.6 V-POS Treeview	10
4.3.7 User Audit	11
Enabling and Configuring User Audit in VIGIL Server	11
Utilizing the User Audit feature in VIGIL Client	11
User Audit Settings	11
Usage Performance Bar	11
User Audit Reports	12
Search Criteria	12
Report Types	13
Sample Report	13
User Performance Report	14
User Performance Report Example	14
4.3.8 Chat (located under Other)	15
4.3.9 Server Alarms (located under Other)	16
4.3.10 POS/ATM Live (located under Other)	17
4.3.11 Audit Log (located under Other)	18
4.3.12 Tagged Footage (located under Other)	18
4.3.13 Server Exports(located under Other)	19
4.4 Views Tab	19
4.5 Information Bar	20
5 Servers Window	21
5.1 Add / Edit a Server	22
5.2 VIGIL Server Settings	23

-i-

5.2.1 VIGIL Server Recorder Tab		23
5.2.2 Picture Quality Tab		25
	Simple Settings Tab	25
	Advanced Settings Tab	25
5.2.3 Camera Names Tab		25
5.2.4 Camera Settings Tab		26
	Camera Setup/Recording Mode	26
	Camera Settings Sub-Tab	27
	Recording Mode Sub-Tab	27
	CODEC Settings Tab	28
	AZTECH CODEC Settings	28
	MPEG4 CODEC Settings	29
	Hardware CODEC Settings	29
	Recording Rate / Resolution	30
5.2.5 Settings Tab		31
	Site Name	31
	Auto Logon	31
	Data Drive Settings	32
	Global Server Settings Sub Tab	32
	Sequence Sub Tab	33
5.2.6 Users Tab		33
	Users	34
	Groups	34
5.3	Remote Register	35
6 Live Viewer		36
6.1	Live Viewer Controls	37
6.2	Live Viewer Windows	37
6.2.1 Live Viewer Window Edge Controls		38
	Top	38
	Left	38
	Bottom	40
6.2.2 Live Viewer Window Right Click Menu		40
6.3	Full Screen Mode	42
6.4	On Screen Display (OSD) Configuration	43
6.5	PTZ Camera Controls	44
6.6	Recording Modes	46
7 V-POS Treeview Configuration		47
7.1	V-POS Exceptions	47
7.1.1 Add / Edit Exceptions		47
7.2	V-POS Events	51
7.2.1 Exception Event Playback		52

-ii-	©20143xLOGICInc. \| VIGIL Client-UserGuide

7.3	V-POS Settings	54
7.3.1 General Tab		54
7.3.2 Database Settings Tab		54
7.3.3 Email Settings Tab		55
7.3.4 Event Settings Tab		55
7.3.5 VIGIL Server Site Information Tab		57
7.4	V-POS Reports	58
7.4.1 VPOS Search/Report Criteria		58
	Manual Query	59
	Predefined Exception Query	60
	Search for Transaction by Receipt	61
7.4.2 Report Results		61
7.5	V-POS Quick Search	62
8 Digital Virtual Switch		63
8.1	Virtual Switch Keypad	63
	Virtual Switch Keypad Hotkeys	64
8.2	Virtual Switch Screen	64
9 Searching		66
9.1	Searching Video	67
9.1.1 Search Criteria		67
9.1.2 Video Search Results		68
	Visual Display	68
	Tabular Display	68
9.2	Searching POS/ATM Data	69
9.2.1 Search for Line Items		69
9.2.2 Search for Transaction		69
9.3	Custom Search	71
9.4	Search Monitor Output History	72
9.5	Video Playback	73
9.5.1 Playback Window Edge Controls		74
	Top	74
	Left	74
	Playback Synchronization Controls	76
	Right	76
	Bottom / Playback Controls	78
	Playback Controls:	78
	Visual Timeline	79
9.5.2 Controlling Playback Video with Digital PTZ:		79
9.5.3 Playback Right-Click Menu		79

-iii-

10	Exporting		81
10.1		Still Image Exporting	81
10.2		Video Exporting	82
10.3		Audio Exporting	83
10.4		Export File Browser	84
11	Site Map		85
12	Server Alarms		86
12.1		Preview Alarms	87
12.2		Suppress Alarms	87
12.3		Search Alarms	88
13	Settings		89
13.1		Startup Tab	89
	13.1.1 Managed by VCM		90
	13.1.2 Enable Client Login		91
13.2		Live Tab	92
13.3		Playback Tab	94
13.4		Search Tab	96
13.5		Alarms Tab	97
13.6		Hardware Tab	98
13.7		Destinations Tab	99
		Quick Export	100
		Default Export File Name	100
13.8		Audio Tab	100
13.9		Chat Tab	100
13.10 Sitemaps Tab			100
13.11 Virtual Switch Tab			101
	13.11.1 Virtual Switch Camera Mappings		102
13.12 Help Menu			103
14	Site Map Designer		104
14.1		Site Map Designer Icons and Buttons	105
14.2		Site Map / Hot Spot Properties	106
15	DV Player		107
16	Language Switcher		109
17	Contact Information		110

-iv-	©20143xLOGICInc. \| VIGIL Client-UserGuide

1 Introduction

VIGIL Client gives you unrivalled access to live and recorded video from any of your networked VIGIL Server’s. Advanced playback and intelligent SmartSearch functionality lets you identify and review events of interest quickly and easily. The result is more accurate and efficient investigation of incidents with easy export of evidence material. Our mapping function provides unlimited map layers and camera links for unrivalled access to your cameras.

A unique combination of control, efficiency, and adaptability offering investigators unparalleled accessibility and manageability to their video network. The result is faster response times, reduced investigator times, and increased access and effectiveness of your video surveillance investments.

VIGIL Client’s advanced SmartSearch functionality includes:

•Instant playback of 1, 5 or 10 minute video increments with the click of a mouse

•The ability to define advanced search parameters, incorporating video analytics and POS/ATM data integration for unrivalled incident investigations

•Quickly and accurately navigate through large amounts of recorded high-definition video

•Advanced playback – review recorded video using an intuitive interface and buttons.

•Bookmark and export video clips or still images in industry-standard formats including AVI or 3xLOGIC’s Authenticated Video for forensic investigations. Files are exported with our exclusive DV Player application ensuring that recipients can easily access and view surveillance video related to your investigation.

•Tag playback footage for instant recall at a later date via the Tagged footage window.

Advanced Control Feature - Alarm monitoring

•Can be triggered by an internal system event, as well as external third-party access control and building management system triggers.

•VIGIL Client's Virtual Switch Functionality enables additional PC VGA monitor outputs to be used as a Virtual Switch. This allows the user constant live view of their sites on the virtual switch monitors while maintaining the standard VIGIL Client monitor for regular usage. The Virtual Switch can be controlled using on screen virtual keyboard or using a Pelco KBD300a.

Advanced Control Feature - POS/ATM Integration

•Instantly link surveillance footage with related transactional data for complete access of your operation. Increase compliance requirements while reducing shrinkage and theft. This, coupled with advanced exception-based reporting functionality enables operators to be notified in the event of POS/ATM transactions falling outside the norm – so called POS/ATM exceptions.

Advanced Control Feature - Client as Main Interface

•When a VIGIL Server has 'Client as Main Interface' enabled, VIGIL Client can be used as a singular interface, granting full control of the VIGIL Server to VIGIL Client users. This eliminates the need for two separate interfaces and allows advanced functionality available only through VIGIL Client to be applied to tasks historically completed through VIGIL Server.

Disclaimer: *This application has been optimized for use with Windows XP, Windows 7 and Windows 8. 3xLOGIC does not actively support other operating systems. Installing this application on operating systems other than the those mentioned above may have undesirable consequences.

-1-

2 Features

	Feature	Details
	Search	Retrieve a list of stored footage for specified cameras from a start date/time to an end date/time.
		Quickly find the footage you need by marking an area within a camera's field-of-view and search-
	Smart Search	ing. VIGIL will pull footage containing motion in the marked area, eliminating the need for lengthy
		footage review.
	Quick Search	Retrieve a list of all footage for the past 1 – 8 hours.
	Quick Export	Export a pre-determined amount of footage from a Server to a set destination with the click of a
	Quick Export	button.
		button.
	Playback with Optional Multi-	Scan through recorded footage using play/pause buttons. Add and remove multiple playback frames
	Playback Synchronization	to the synchronization pool, allowing for easy review of events from multiple camera viewpoints.
	Scroll-bar Playback	Use a scroll-bar to locate footage by dragging to a desired location, or skim ahead or back 1 or 10
	Scroll-bar Playback	frames per click.
		frames per click.
	Current Frame	See the frame number, frame count, frame size (in KB) and frame time/date for the currently dis-
	Current Frame	played frame.
		played frame.
	Save Footage	Save the currently displayed video footage in AVI or Authentic Video (MJPG) format.
	Save Still Frame	Save the currently displayed frame in JPG or BMP format.
	Remote Exporting	Export footage and data to locations on connected remote VIGIL Servers.
	Full Screen	View footage or pictures at their full resolution.
	Live Viewer	View many video feeds at once; see the site name, camera name and local time/date for each live
	Live Viewer	video feed; with the client/server, view feeds for multiple sites at once.

	Modular Live and Playback	View Live and Playback feeds at the same time or separately.
	Full VPOS Integration	When connected to a Server with a VPOS license, view in-depth POS data, pull footage via POS/ATM
	Full VPOS Integration	receipt, view events and exceptions and more.
		receipt, view events and exceptions and more.

-2-	©20143xLOGICInc. \| VIGIL Client-UserGuide

3 System Requirements

Component	Recommended System Requirements
Operating System	Windows 7 Professional or Ultimate (32 or 64 bit), Windows 8
CPU	Intel® Core™ i3 Processor
RAM	Minimum 2 GB (4GB when running Virtual Switch)
Video Card	PCI Express 1GB (2GB when running Virtual Switch)
Hard Drive	SATA (Minimum 100MB required for install)

Note: VIGIL Client will only run on Windows platforms that support DirectX 7.01 or higher. Run DxDiag.exe to view the version of DirectX that is currently installed.

-3-

4 Main Screen

This is the Main Screen window that is displayed when VIGIL Client has finished loading.

4.1 Top Bar Menu

The Top Bar Menu located at the top of VIGIL Client user interface is a traditional feature seen in most software applications. For an explanation of the menu's items, please see the table below.

Menu Item

Auto Detect VIGIL Servers.... - Opens the Auto Detect VIGIL Servers Utility.

File

-4-	©20143xLOGICInc. \| VIGIL Client-UserGuide

View

Servers

Settings

Help

		Auto Detect VIGIL Servers

Start/Stop Looking		Start or Stop the Auto Detect Process.

		Number of Servers Found - Number of Server found via the
Number of Servers Found/		Auto Detect Process
New Servers		New Servers - Number of Servers found by the Auto Detect proc-
		ess which are not currently in your VIGIL Client List.

Select All		Select all Servers in the list.

Add		Add selected Servers to VIGIL Client Servers list.

Close		Close the Auto Detect VIGIL Server utility.

Exit - Close/Exit the VIGIL Client application. VIGIL Client can also be closed/exited by clicking the standard Windows "X" button.

Toolbar - Open or Close the Icon Menu Toolbar

Sidebar - Open or Close the Sidebar

Export File Browser - Open the Export File Browser. See "Export File Browser" on page 84 for more info.

Site Map- Open the Site Map.

Server Alarms- Open the Server Alarms window.

Switch- Open the Virtual Switch Control window.

Search Footage and Data- Open the playback Search window. See "Searching" on page 66for more info.

Search Monitor Output History- Open the Search Monitor Output History window. See "Search Monitor Output History" on page 72 for more info.

Custom Search- Opens the Custom Search Window. See "Custom Search" on page 71for more info.

Servers - Opens the Servers window. See "Servers Window" on page 21 for more info.

Login to VCM Server - Use a VCM server to generate the VIGIL Servers list. This option is only available if Managed by VCM mode is enabled. See "Managed by VCM" on page 90 for more info

Use Local Settings - Use local settings to generate the VIGIL Servers list. This option is only available if Managed by VCM mode is enabled. See "Managed by VCM" on page 90 for more info

Settings - Open the Settings Window. See "Settings Tab" on page 31

Export Settings - Export the current VIGIL Client Settings to a destination of your choice. The settings file will use a .xml.

Import Settings - Import VIGIL Client Settings by selecting a Client Settings file (.xml)

User Guide - Open the VIGIL Client User Guide.

About - Open the About window. This window gives basic details about the software including the software version.

4.2 Icon Toolbar

This table is a quick listing of the main toolbar buttons and their usage. Detail of each corresponding window is outlined in later sections.

Login to a desired account or Log off of the current User. This option will only appear if Client LogOn is enabled in Client Settings> Start-Up tab.

-5-

Shows or hides the camera sidebar.

Opens the Search window. Clicking the button opens the context menu from which the Custom Search window or the Search Monitor Output History window can be opened.

Opens the Exports, Site Map, Alarms, Virtual Switch or VCM Site ID Window, depending on the dis-

played icon. Clicking the button opens the context menu from which any one of these 5 options can be selected. All options are discussed in proceeding sections of this guide. VCM Site ID is described below.

The VCM Site ID option allows you to view or enter a VCM Site ID for the currently connected Server. This gives VCM users a reference to help quickly locate a Server, as opposed to traversing large lists of Server group to find a specific system. This button is only visible in Managed by VCM mode.

Toggles Full Screen View. See the Full Screen Mode section under “Live Viewer” for more information.

Choose to Close All live or playback feeds (or all live and playback feeds) by clicking the button and selecting your desired action from the context menu. Clicking the icon button itself will execute the currently displayed action.

Opens the Live Viewer or the Playback Page. These icons will only appear when Separate Pages for Live and Playback is enabled in the VIGIL Client Settings> Startup tab.

Saves the current layout of the Client interface, including opened windows and modules. Click the

button to open the context menu and select a previously Saved View.

Opens the Settings window. You can also open this window from the menu by going to View | Set-

tings. Clicking the button opens the context menu from which the VIGIL Client settings can be

imported or exported. Select the button to open the context menu and use the Import and Export settings options.

See the Settings section for details.

Opens the About 3xLOGIC VIGIL Client window that displays the software version.

Displays Usage Performance data for the current user of the selected VIGIL Server. The indicator will only be displayed if User Audit is enabled and the current user has permission to view the indicator.

-6-	©20143xLOGICInc. \| VIGIL Client-UserGuide

4.3 Sidebar

The Sidebar consists of two tabs: Sites and Views. The default view is the Sites tab.

4.3.1 Sites Tab

The Sites tab(1, below) features a list of configured VIGIL Server Sites/Review Stations(2, below)

	Quick Search
Click the	bar to open the Sites Tab Quick

Search feature(below). This feature is useful for long Sites lists that can be tedious to navigate.

Sites

Tab

Quick

Enter a letter or word found in the desired component's name to quickly locate the desired component. Available component filters include Servers, Cameras, Audio Channels and Relays.

All components are remembered by VIGIL Client, even when not actively connected to a site.

Note: The quick search function uses a wild-card style search and will return all components which feature the search term phrase within their name.

Server site status is indicated by one of these three icons:

Sitewal connected .

Site not connected.

Right-click on a VIGIL Server/Site Name for the following options:

Connect

Connect to the site with the configured username and password.

Connect As…		Enter a username and pass-
Connect As…		word to connect to the site.
		word to connect to the site.

Refresh		Reload the Information from
Refresh		the Site.
		the Site.

Disconnect		Disconnect from the Site.

4.3.2 Camera Treeview

The Camera Treeview shows all configured and currently enabled cameras on the connected Server.

-7-

Display All

Double Click

Right Click

Click and Drag

Double Click Display All to open all Cameras on this site in Live View Windows.

Double Click on a Camera to open it in a Live View Window.

Right Click on a Camera and choose Instant Replay to playback the last five minutes of footage. Five minutes is the default but can be changed in VIGIL Client Playback Settings.

Click and drag a Camera onto a Live View Window to open it in the selected Live View Window.

4.3.3 Quick Export

The Quick Export option, located underneath the Camera Treeview in the VIGIL Client Sites Tab, allows for quick export of an hour of footage from all cameras(by default; exported footage parameters can be changed via the Destination Settings tab) on the selected VIGIL Server.

Double click the Quick Export button in the treeview. This will open the Quick Export Window.

Quick Export Window:

Date Time Range

Fill Single Disc/Drive

Manually Select(Default)

Fill an entire disc or storage drive with footage. Only setting a footage end time is necessary for this method.

Manually set a footage interval. This is the default method and will be the method that is selected when the Quick Export window opens.

Select an End Date for the footage export. VIGIL will export

End Time as much footage as possible to the destination until the configured End Date.

Set a start date for the footage From export. Default parameters

will set the From value to an

-8-	©20143xLOGICInc. \| VIGIL Client-UserGuide

hour before the Quick Exports window was opened. hour before the

Set an end date for the footage export. Default parameters will set the To value to the time at which the Quick Exports window was opened.

		Export Destination

Browse		Select a destination for the export footage. By default, VIGIL will use the destination configured in
Browse		the Destination Settings tab.
		the Destination Settings tab.

		Other

Start Export		Begin exporting the footage.


		Click Advanced to open the Advanced Quick Export window. From this window you can select which
		cameras will be exported(default is all cameras) as well as whether or not to include Audio and POS
		data from the indivudal cameras you select.

Advanced...

Close		Close the Quick Exports window.

-9-

4.3.4 Audio Treeview

The Audio Treeview shows all configured and currently enabled Audio channels on the connected Server.

Audio Treeview

Live Audio

Double Click

Double-click on an Audio Channel to begin recording.

Control volume with the Windows Volume controls.

The currently selected Live Audio channel.

This slider adjusts the audio sensitivity without affecting the sensitivity settings on the connected server.

Click to stop recording.

This level meter indicates the audio level for the currently selected audio channel.

4.3.5 Relay Treeview

The Relays Treeview shows all configured Relays on the connected Server and allows for them to be quickly toggled on or off.

The current status of the Relay is indicated by the following icons:

Double Click the Refresh option to poll the current state of the Relays from the VIGIL Server.

The relay is toggled On.

The relay is toggled Off.

4.3.6 V-POS Treeview

The V-POS Treeview will be available when V-POS is installed on the VIGIL Server. Details of each option will be discussed in the

V-POS Treeview Configuration section.

Opens the POS/ATM Exceptions window, where POS/ATM Exceptions can be created, edited, deleted, imported, exported or manually run.

Opens the POS/ATM Exception Events window, where users can view, acknowledge, or playback POS/ATM exception alerts.

Opens the Settings window, where V-POS settings can be configured.

Opens the Reports window, where manual or predefined queries can be run.

Opens the Quick Search window, where transactions can be searched for by receipt number, IDX line number or Event ID number.

-10-	©20143xLOGICInc. \| VIGIL Client-UserGuide

4.3.7 User Audit

Enabling and Configuring User Audit in VIGIL Server

In VIGIL Server, proceed to Settings and click on the Server Settings tab. Enable User Audit at the bottom of the left-hand list and click the ... button to open the User Performance Criteria window. Performance Criteria can be configured on a per user or group basis.

Utilizing the User Audit feature in VIGIL Client

To access VIGIL Client's User Audit feature, select User Audit from the Client Treeview. From here, navigate to either User Audit Settings or User Audit Reports by selecting either from the Treeview.

User Audit Settings

User Audit Enabled

Enabling User Audit allows VIGIL to create traceable audit entries to be used for future user audit reporting. This must be selected to utilize VIGIL's User Audit feature.

In this section you can designate report types (for individual users or user groups,) to be incorporated into User Performance levels. Performance levels calculated based on these report types are then reflected in a user’s Usage Performance Bar, which is displayed on the right-side of the VIGIL Client Icon toolbar. When a specific user or user group is selected, check off the report types you would like to be incorporated into the User Performance levels.

Usage Performance Bar

Performance Criteria

Edit- After selecting a report type, click Edit to further customize report type values in accordance with minimum usage standards of your company or institution.

Idle Time - Set the amount of time needed to transpire before the User Performance Bar displays the user as IDLE.

The Performance Threshold controls the levels that dictate the current indication colour of the usage

Performance Thresholds performance bar. In the above example, any usage performance level below 66% will cause the Usage Performance Bar to display as red(or, failing). Anything above 66% will display as green(indicating a

satisfactory level of usage performance). You may slide the centre bar to adjust these levels.

-11-

		Red/Green Only- Select this feature to use only Red and Green as Usage Performance bar indication
		colours. Disabling this option adds Yellow as a third cautionary color.
	Show Monthly Per-	Replace the daily performance percentage in the User Performance Meter(located in the Icon Menu
	formance Percentage in
	formance Percentage in	toolbar) with a monthly performance percentage.
	Performance Meter

User Audit Reports

When User Audit is enabled, an audit trail of user activity is created based on criteria configured on a per user or group basis. In order for a VIGIL Server's User Audit data to be available to a user, it must be enabled and configured in the VIGIL Server's settings.

Note: If a user has performance criteria configured, and is also a member of a group with performance criteria enabled, the user criteria will be used.

Search Criteria

Enter your search criteria here and locate your results at the bottom of the window.

	Date/Time	Enter the Date and Time for results you wish to be included in your query.

	Report Type	The type of performance criteria results the search function will retrieve in regards to the chosen
	Report Type	user or user group.
		user or user group.

	User Per-	This button will open a separate User Performance Report window.
	formance Report	See "User Performance Report" on page 14

	All Users	Search function will audit all users

	Individual User	Search function will audit a selected Individual User that is chosen in the drop-down menu on the
	Individual User	right side of the Search Criteria window.
	User Group	Search Function will audit a selected User Group that is chosen in the drop-down on the right side of
	User Group	the Search Criteria window.
		the Search Criteria window.

	Search Results	Search Results presents you the results of your search based on your chosen report type.
	and Calender	In Calender View, days which contain data that matches your chosen report type are displayed.
	View
	View
-12-		©20143xLOGICInc. \| VIGIL Client-UserGuide

Report Types

The available report types are listed below.

Time Logged		Details on login information for each session. Idle time is counted when there is no user input. Active time is
In		counted while the user is actively manipulating the system.

Footage		Details on video playback including the camera number, footage start and end times, number of frames viewed
Viewed		and the total time watched.

POS/ATM		Details on the search criteria used for POS queries.
Query		Details on the search criteria used for POS queries.
Query

Searches		Details on the searches performed including the camera numbers, search times and footage types.
Done
Done

All Report		A summary report of the users activity similar to the usage performance details.
Types
Types

Daily User Per- Lists daily user performance percentages based on acceptable performance usage levels. formance

Sample Report

Below is an example of a completed Time Logged In-User Audit query.

For more information on a user's usage history regarding individual audit entries, double click an entry in the Search Results(circled in red, above) section. A user Usage Summary Report regarding the selected audit entry will open in a separate window.

An example of the usage summary report is pictured below.

-13-

User Performance Report

A User Performance Report can instantly grant management with a detailed report outlining the activity of a specific VIGIL user.

Users

Timespan

Performance Criteria

View Performance For - Choose the user whose performance statistics will be reported.

Exclusion Dates - When clicked, this button will open an Exclusion Dates window where dates that need to be excluded from the performance reported can be chosen.

Choose the time range of the user performance report.

Active Time Per Day - Set the amount of acceptable active daily usage.

POS/ATM Searches Per Day - Set the acceptable amount of POS/ATM searches per day.

Click Calculate to generate a User Performance Report(pictured below.) The user will be assigned an Overall Performance percentage based on the performance criteria configured in the User Audit Settings.

User Performance Report Example

-14-	©20143xLOGICInc. \| VIGIL Client-UserGuide

4.3.8 Chat (located under Other)

VIGIL Server and Client include a chat feature to speak or write back and forth between VIGIL Clients connected to VIGIL Servers. The Chat session is initiated by the VIGIL Client only and can be used to communicate via voice or text chat. Double click on

in the Treeview to initiate a chat session with the selected Server.

Note: For voice chat to be available and function correctly, audio settings for Chat must be configured correctly in the VIGIL Server’s Settings (see the VIGIL Server Users Guide for more information).

Check Hands Free for VIGIL Chat to automatically detect the volume level and only send voice when Hands Free sound reaches a specific volume. Uncheck Hands Free to use the Talk button to manually start and stop

sending voice data.

Talk	When Hands Free is unchecked, click Talk to send voice data. Unclick Talk to stop sending voice data.

Voice Detection

Graphs

The voice detection graphs provide a visualization of voice data detected in the chat session.

Send Text Sends a typed message. Type text into the text-box and click Send Text.

Use the slide bar to adjust the chat audio sensitivity. To the left is less sensitive, to the right is more sensitive.

Sensitivity

Note:Click the down button to expand the Controls section and reveal the sensitivity slider.

-15-

4.3.9 Server Alarms (located under Other)

Double Click on the	Treeview item to open the Alarms window for the selected server. Server Alarm Polling must
be enabled for this option to work.

Search Alarms allows you to search through different triggered alarms based on simple criteria. Please see Section See "Search Alarms" on page 88 - See "Search Alarms" on page 88 for more information on Search Alarms options and functions.

Acknowledges a selected alarm.

Acknowledge all alarms currently displayed in Server Alarms window.

Clear selected alarm from Server Alarms window.

Clear all alarms from Server Alarms window.

Suppress a specific alarm type so that no new notifications from the suppressed alarm will display until the alarm suppression expires or is deleted. Please see See "Suppress Alarms" on page 87 - See "Suppress Alarms" on page 87 for more information.

Opens a live display of the camera on which the selected alarm was triggered.

Brings up a playback window containing footage of when the alarm was triggered.

-16-	©20143xLOGICInc. \| VIGIL Client-UserGuide

4.3.10 POS/ATM Live (located under Other)

Double Click on the

Treeview item to open the POS/ATM Data (Live) window for the selected Server.

Site Name

Pop-Out

The Site Name is listed in the Title of the window in square brackets [ ].

Select a Register Number from the drop-down.

Opens a separate POS/ATM Receipt using the currently selected Register. These receipts can be docked to the VIGIL Client Sidebar.

The POS/ATM Data (Live) window presents data in tabular form with these columns:

•Qty. – The quantity of the item purchased.

•Item – The item purchased.

•Amount – The price of the item purchased.

•Code – The transaction code identifies the type of transaction.

•Reg # – The cash register number.

•Cashier – The cashier currently logged into the POS system.

•Receipt # – The receipt number of the current receipt.

•Timestamp – The time at which the Point of Sale event occurred.

•Idx – A unique identifier to quickly identify and find POS/ATM data line items.

The column headers are all able to be resized as well as moved around within the window. Simply drag and move the column header to the desired location. The column locations can be reset by right-clicking in the Live POS/ATM Data window and selecting Reset Column Order.

Note: Some types of POS systems do not support all of the columns that are available.

Below are the options available when the POS/ATM Data (Live) entry is right-clicked:

Copy Line		Copies the selected data record to the Windows clipboard.

		Opens the Select Destination window where an
		export destination is selected.
		After making a selection, the POS/ATM Export Set-
Export All Records		tings window opens. Select the time periods to
Export All Records		export or select Export All to export all Data rec-
		export or select Export All to export all Data rec-
		ords. A filename may also be assigned.
		Once complete, click OK to begin the export proc-
		ess. Click Cancel to exit without exporting.


Print All Records		Prints the live POS/ATM Data to the default printer.

Reset Column Order		Resets the order of the POS/ATM Data columns if they have been rearranged.


Quick Search		Search for footage on the POS item’s associated camera a pre-defined amount of time before the
Quick Search		POS Item was scanned. Available time frames are One, Five, Ten minutes, or Instant Replay.

-17-

4.3.11 Audit Log (located under Other)

The Audit Log provides a way to analyze, search and monitor various errors and general information concerning the VIGIL Client software that is automatically logged by VIGIL Client. Essentially, it allows you to search the VIGIL Client activity logs by using a variety of criteria such as date/time, error code, IP address, or module. This information can be sent to our engineers to help locate and fix bugs within VIGIL Client and ultimately improve its performance.

4.3.12 Tagged Footage (located under Other)

Tagged Footage is video(and accompanying data)that has been tagged for quick retrieval and review. Click the Tagged Footage Option in a site’s Treeview to look up all footage that has been tagged.

Use these buttons to switch between showing the footage tagged by the current user (My Footage) or all footage tagged on the VIGIL Server by any user (All Footage).

Use this button to update the current list of tagged footage.

After selecting an item of tagged footage, click on the Details button to view or edit detailed information about the currently selected footage.

Click this button after selecting an item of tagged footage to export the footage to your export destination.

-18-	©20143xLOGICInc. \| VIGIL Client-UserGuide

Click this button after selecting an item of tagged footage to open that footage for playback.

Click this button to delete the tag from the footage.

Note: Deleting the tag does not delete the footage, it only removes the tag.

4.3.13 Server Exports(located under Other)

The Server Export window gives you real-time progress updates on data currently being exported from the selected Server. Click the

Server Export button in the Sites Treeview (under Other) to open the Server Export window.

4.4 Views Tab

Cameras are typically grouped by server site; however, custom camera groups that include cameras from any connected server can be defined. To view custom camera groups, click the Views tab(1, below.)

To save the current layout on the Live Window as a new View, click the Save View button. You may also save the current view via the Save View button in the icon menu toolbar.

To delete a group or a camera, click on the group name or camera name and then click the Delete button. Click Yes in the confirmation box.

To display all of the cameras of a group Live, select the group and click the Display button.

-19-

4.5 Information Bar

The information bar found at the very bottom of the main Client window provides you with the last command sent to the Virtual Switch, CPU usage, date, time, and chat status. A green CPU bar indicates that the CPU usage is under 95 percent; red indicates that it is over 95 percent.

Clicking on the CPU Usage portion of the info bar will bring up an information screen(pictured right) detailing information about the system, current streams and virtual switch.

-20-	©20143xLOGICInc. \| VIGIL Client-UserGuide

5 Servers Window

A Server in this context is a Windows PC configured as a VIGIL Server. The purpose of setting up servers is to make connecting to local and remote servers more efficient than remembering IP addresses or DNS names. Server information is stored by a description that is created by the user.

Note: If Managed by VCM is enabled in the Settings, the Servers list will be populated by the VCM Server that VIGIL Client connects to.

The Servers window displays a list of saved servers. It also displays their current connection status and offers different buttons to interact with the servers.

Disconnect

Add

Remove

Edit

VIGIL Server Settings

Remote Register

Disconnected from the server.

Connect All

Connect

Connect As…

Connected to the server.

Connects to all configured servers. If a server does not have a username and password stored in the settings, it will prompt for the username and password.

Connects to the selected server only. If the server does not have a username and password stored in the settings, it will prompt for the username and password.

Connects to the selected server only. However, it will automatically bypass the stored username and password and will prompt one for this connection.

Opens a prompt asking if you want to disconnect from the currently selected server.

Opens the Server Settings window where you can add a server.

Opens a prompt confirming if you wish to remove the currently selected server from the server list.

Opens the Server Settings window for the currently selected server allowing you to change the stored settings.

Opens the VIGIL Server Settings window for the currently selected server. You must be connected to the server with administrative privileges for this to be available.

Opens the Registration window for the currently selected server.

-21-

5.1 Add / Edit a Server

Click the Add or Edit (with a Server Selected) buttons from the Servers window to open the Server Settings window. These options are only available in Local mode.

Use VIGIL Con-

nect

IP/DNS Name

TCP/IP Ports

User Name/

Password

Use Dialup

Enable this to use a VIGIL Connect alias or serial number instead of an IP address. VIGIL Connect aliases are case sensitive so be sure it is an exact match of the alias configured on the desired server.

The IP address or DNS name of the server. To use a dial-up connection, leave this setting blank and Enable Use Dial-up, select the dialup connection to use from the drop-down menu.

Open a window to change the default TCP/IP port settings if they have been altered on the server. (See below)

The user name and password that VIGIL Client will use to log in to the server. If these are left blank, a prompt will be opened during connection for the user name and password to be input manually.

Enable to use a dialup connection to connect to a server.

Note: At least one Windows dialup connection must be set up for this feature to become enabled.

Check Network Status

Description

Check the connection to the Server on a set interval and mark it as Offline if a set number of timeouts occur.

Enter a site description to identify the in Client or check-off Use Site Name for Description to name configured on the VIGIL Server itself as its description.

Check for Server Alarms

Check for Live POS/ATM

Check the Server for Alarms on a regular interval. This option is enabled by default.

Update POS/ATM data from the server on a set interval. This option is enabled by default.

-22-	©20143xLOGICInc. \| VIGIL Client-UserGuide

5.2 VIGIL Server Settings

To access a remote VIGIL Server's settings, VIGIL Client must be connected to the server with administrative privileges. Select a server from the list and click Connect. If the default user does not have administrative privileges, use Connect As to login as an administrator.

5.2.1 VIGIL Server Recorder Tab

From this window, cameras can be set to start or stop recording, the server can be rebooted or updated, and basic information about the operating performance of the VIGIL Server is displayed.

Starts recording on the currently selected camera(s).

Stops recording on the currently selected camera(s).

Restarts the server system.

Warning:This action will restart the entire Server system(not just the VIGIL Server software)and will take it temporarily offline.

-23-

Opens the Sequence window which turns on/off the camera sequencing on connected analog monitors.

Note: The sequences must be configured on the Server.

Uploads and applies an update file on the server. Select the .VGL update file and the update process will begin.

Warning:This action will restart the server and take it temporarily offline.

Opens the Hardware Information window which provides some basic information about the Capture Card installed in the VIGIL Server.

Camera information is displayed in the main portion of the window. Two status icons are used to show the status of each camera:

Camera is currently recording.

Camera is currently stopped and not recording.

Along with the status icons, camera settings are also displayed. The camera recording frame rate, the recording resolution, recording mode and compression quality are listed.

At the bottom of the window, VIGIL Server information such as running time, number of Client Connections, current CPU and memory usage and oldest / newest footage dates are displayed.

System running since:		Shows the time when the VIGIL Server was last rebooted.

CPU		Shows the CPU usage on the VIGIL Server.

Connections		Shows the amount of client connections to the VIGIL Server.

Mem		The total memory usage on the VIGIL Server.

Oldest/Newest Footage		Shows the date and time of the oldest/newest footage stored on the VIGIL Server.

-24-	©20143xLOGICInc. \| VIGIL Client-UserGuide

+ 86 hidden pages