3xLOGIC VIGIL Server User Manual

VIGIL Server Software v7.1

User's Guide

October 2013 Revision

Table of Contents

1 INTRODUCTION 1

2 SOFTWARE FEATURES 2

3 MAIN SCREEN 3

3.1 LIVE VIEWER 7

3.2 CAMERA LAYOUT AND QUICK ACCESS 8

3.3 TV OUTPUT SWITCH 10

3.4 LIVE VIEWER DISPLAY CONTROLS 11

3.5 ALARMS AND RELAYS 12

3.6 MEDIA DRIVE INFORMAT ION 13

3.7 PTZ CAMERA CONT ROLS 14

3.8 LIVE POS / ATM DATA 16

4 SEARCHING 17

4.1 SEARCHING VIDEO 18

Video Search Results 20

4.2 SEARCHING POS/ATM DATA 22

4.3 CUSTOM SEARCH 24

4.4 VIDEO PLAYBACK 26

4.5 MULTI-SCREEN PLAYBACK 29

4.6 ADVANCED FEATURES 30

4.7 AUTHENTICATING RECORDED VIDEO 35

4.8 ON-SCREEN DISPLAY - POS/ATM DATA 36

5 EXPORTING 37

5.1 EXPORTING, PRINTING, OR EMAILING IMAGES 38

5.2 EXPORTING VIDEO 39

5.3 EXPORTING AUDIO 41

5.4 EXPORT FILE BROWSER 42

5.5 ALARMS 44

5.6 PREVIEW ALARMS 45

5.7 SUPPRESS ALARMS 46

5.8 SEARCH ALARMS 47

5.9 EXPORTING WITH VIGIL AR CHIVE 48

6 REPORTS 49

6.1 CLIENT CONNECT IONS 49

6.2 NETWORK LOG ANALYZER 49

6.3 AUDIT LOG ANALYZER 49

7 VIDEO AND AUDIO RECORDER CONTROLS 50

7.1 VIDEO RECORDER CONTROLS 50

7.2 LIVE AUDIO SETTINGS 52

7.3 AUDIO LIVE/RECORDER CONTROLS 53

7.4 CHAT 54

8 SETTINGS – CAMERA SETUP TAB 55

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8.1 CODEC SETTINGS 59

8.2 NETWORK CAMERA SETTINGS 64

VIGIL Server Network Camera Type 66

8.3 RECORDING MODE TAB 71

8.4 CAMERA CONTROL TAB 80

8.5 VIDEO LOSS TAB 83

8.6 AUDIO TAB 84

8.7 LIVE OVERLAY TAB 85

9 SETTINGS - VIDEO ANALYTICS TAB 86

9.1 VIDEO ANALYTICS CALIBRATION 88

9.2 VIDEO ANALYTICS RULES 100

People Counting 101 People Counting Single Tripwire 104 People Counting Multiple Tripwire 108 Transaction with No Customer Present 110 Customer Not Present Rule 111 Queue Analytics 114 Time in Queue Rule 114 Time in Queue, Directional Exit Rule 117 Number of People in Queue Rule Settings 120

10 SETTINGS - VIGIL SERVER SETTINGS TAB 121

10.1 GENERAL TAB 123

10.2 STARTUP TAB 130

10.3 LIVE TAB 131

10.4 SEARCH TAB 132

10.5 CAMERAS TAB 133

10.6 CLIENTS TAB 134

10.7 SEQUENCE TAB 135

10.8 HARDWARE TAB 136

10.9 VIGIL CONNECT TAB 138

10.10 PROXY TAB 139

10.11 HELP MENU TAB 140

11 SETTINGS - MEDIA DRIVES TAB 141

11.1 VIDEO STORAGE DRIVES 142

11.2 USING A VIRTUAL FILE SERVER FOR VIDEO STORAGE 143

11.3 DATA PARTITIONING F OR VIDEO AND POS/ATM ALARM VIDEO FOOTAGE 144

11.4 ALTERNATE VIDEO STORAGE DRIVES 144

11.5 EXPORT DESTINATIONS 145

12 SETTINGS - COM PORTS TAB 146

13 SETTINGS - USER AND GROUP MANAGEMENT TAB 147

13.1 USERS TAB 147

13.2 GROUPS TAB 148

14 SETTINGS - RELAYS/ALARMS TAB 149

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15 SETTINGS - DATA TAB 153

15.1 GENERAL SETTINGS TAB 156

15.2 EMAIL SETT INGS TAB 157

15.3 IGNORE FIELDS TAB 158

15.4 EXTERNAL POS/ATM DATA TAB 159

15.5 EXTERNAL DATA INTERF ACE TAB 160

16 SETTINGS - AUDIO TAB 161

17 DV PLAYER 163

18 REGISTRATION 165

19 LANGUAGE SWITCHER 166

20 VIGIL SERVER SYSTEM DATABASE UTILITY 167

20.1 DRIVE MANAGEMENT TAB 168

20.2 DATA MANAGEMENT TAB 169

20.3 DATABASE MANAGEMENT TAB 170

20.4 DATABASE SETT INGS TAB 171

21 SETTINGS UTILITY 173

22 VIGIL SERVER BACKUP UTILITY 174

23 CONTACT INFORMATION 176

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1 Introduction

This guide describes the operation of 3xLOGIC’s VIGIL Server Software (VIGIL Server). This version of the User’s Guide is current to Version 7.1 of VIGIL Server.

VIGIL Server is cutting edge digital video recording software with an abundance of empowering features. Sever's powerful video analytics, multiple display methods, micro-management style settings and POS/ATM capability are just a small sampling of the features that can help to improve the efficiency and stability of your business. Its intuitive design provides ease of use for the most basic user while providing virtually unlimited flexibility for the advanced.

The following guide will familiarize you with the software interface and its many features but do not hesitate to contact us with any questions, concerns or suggestions(Please see Section 23 Contact Information for more details.)

Welcome to 3xLOGIC's VIGIL Server.

Disclaimer: *This application has been optimized f or use with Windows XP and Windows 7. 3xLOGIC do es not actively support o ther operating systems. Installing this application on operating systems other than the those m entioned above may have undesirable consequences.

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2 Software Features

This section describes some of the features of VIGIL Server 7.1.

Feature Details

Individual Camera

Settings

Configurable CODEC

Settings

IP Camera Support

Live Viewer View live footageas it records for up to 32 video feeds.

Built-in Playback Scan previously recorded footage using the built-in video player.

Full Video Search

Capabilities

Exporting/Saving

Video and Images

Configure each camera independently: brightness, contrast, sharpness, hue, resolutions, and more.

Change CODEC settings for each camera such as compression, quality, noise reduction, and more.

VIGIL Server supports up to 32 IP hi-resolution cameras without the need for an installed capture card.

Retrieve a list of stored footage for specified cameras from a start date/time to an end date/time and a variety of other search criteria.

Powerfulexport capabilities enable you to save video footage in AVI or Authentic Video (MJPG) formats. Save still shots in JPEG or BMP formats.

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3 Main Screen

This is the Main Screen window that is displayed when VIGIL Server has finished loading. The program will automatically load at Windows start-up, log on and open the Live Viewer window. These options can be changed in the settings, if desired.

Icon Toolbar:

This table is a quick listing of the main toolbar buttons and their usage. Detail of each corresponding window is outlined in later sections.

Exits the VIGIL Server program. Click Yes in the Exit Confirmation window to exit VIGIL Server. This will cause VIGIL Server to stop recording video footage.

Logs off the current user. VIGIL Server will continue to record video footage while the user is logged off.

Opens the Recorder Controls window.

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Opens the Live Audio Settingswindow. Clicking the button opens the context menu from which the Audio Recorder Controls window can be opened.

The button changes its icon and function to the last used audio window.

Opens the Live Viewer window.

If Hardware Rendering has been enabled and is supported by the capture card, the button can be clicked. This opens a context menu allowing selection of either Software Rendered Cams or Real Time Cams.

Opens the Search window.

Clicking the button opens the context menu which allows you to open the Custom Search window.

Launches VIGIL Client.

Resets the windows to their default positions.

Clicking the button opens the context menu which allows you to open LivePOS/ATM Data, Alarms, Export FileBrowser, Reset Windows Positions, Analog Multiplexer Setup, Sequence, Client Connections, and User Audit.

The button changes its icon and function to the last used tool item. For example, if is clicked and LivePOS Datais selected, not only would it open the LivePOS Datawindow, but it would also replace the reset icon with the icon for the LivePOS Datawindow.

Opens the Settings window. This is the main configuration page for VIGIL Server.

Opens the About3xLOGIC VIGIL Server System window that contains information such as the trial period remaining, registration information and the software version (including IP Camera and POS .dll file versions).

A basic graph that lets you know how many client connections are open to VIGIL Server. Hover the mouse cursor over this section to view the exact number or click to open the Client Connections window.

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Main Menu Toolbar:

Main menu options include window viewing features via the Windows menu item and access to the UserGuide or Hard- ware Information via the Help menu item. Additionally, the Tools menu in the main VIGIL Server window expands on

the functions in the icon toolbar.

The following features are accessible by clicking on the Tools menu item:

Live

POS/ATM

Data

Alarms Lists alarm events and thumbnails; allows you to replay footage from the time of the event.

Export File

Browser

Reset Win-

dow Posi-

tions

Analog Mul-

tiplexer

Setup

Sequence Enables and disables a configured camera sequence.

Client Con-

nections

Video Ana-

lytics

Report

Displays a live viewer of received data. This data can come from any supported data source such as: Point of Sale, ATM or Access Control.

Displays a thumbnail browser interface to the export destinations.

Resets all windows to their original sizes and locations.

Opens the Analog Out Multiplexer window.

Lists client systems currently connected to the VIGIL Server.

Opens a window where the user selects a time range for a Video Analytics Counters, Alarms or POS report. When the range has been selected, click the Export button to save the report in CSV format to a Windows destination. The report will show results recorded for certain types of video analytics rules including the camera number, rule type, time, and object count.

User Audit

Report

Counters For rules where data is counted, entries with count logs are exported.

Alarms

POS

Opens the User Audit Report window where configured usage monitoring can be reviewed. To use the User Audit fea- tures, itmust be configured in the settings window.

For rules where alarm conditions are configured, the alarms are exported.

For rules where register regions are configured, the register counts are exported.

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VIGIL

3.1 Live Viewer

The Live Viewer window will open automatically once the program has loaded. If Auto Logon is disabled in the settings, you must log on before the Live Viewer window is opened. Note: The Live Viewer is a CPU and Graphics Adapter inten- sive function.

The Live Viewer window can be in either Software Rendered mode or Hardware Rendered mode. If your capture card supports Hardware Rendered mode, it can be enabled by going to Settings window | VIGIL Server Settings tab | Live tab and selecting the Live Viewer mode with the available radio button. Note: Appearence of the Live Viewer may vary depending on installed capture card, rendering mode, etc.

Requires more CPU usage.

l Camera display speed depends on CPU and video card abilities

Software Rendered

Hardware Rendered

l Able to display up to 32 camera feeds. l Able to display network camera feeds.

Information overlays such as recording status and video analytics data.

Zooming displayed camera feeds and other available camera manipulation features.

Able to display up to 32 camera analog feeds.

l Less CPU usage. l Able to display network camera feeds. l Cannot display information overlays.

Cannot zoom displayed camera feeds.

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3.2 Camera Layout and Quick Access

Use the buttons in the top section of the Live Viewer side toolbar to select the viewing style. If you have more cameras enabled than can be displayed by the current view settings, you can right-click on the layout icon and select a page of cameras to display.

Software Rendered mode for 32 channel systems has these available viewing options: Single view mode (1 camera), 2 x 2 mode (4 cameras), 3 x 3 (9 cameras), 4 x 4 (16 cameras), 5 x 5 (25 cameras), 6 x 6 (36 cameras). 2 large w/8 small cameras, 1 large w/12 small cameras.

Hardware Rendered mode viewing options vary based on the system model.

To quickly select a camera for Single Live View display mode, click its corresponding number in the Cam- era Quick Access pad. Camera Quick Access also provides a simple way to check the recording status of each camera, which is communicated through color:

Green: Constant recording mode and is recording.

Blue: Motion recording mode and is recording (motion detected).

Red: Alarm recording mode and is recording (alarm triggered).

Yellow: Set to a motion recording mode and is recording (motion currently not detected and will stop

after the Post Motion Record time has elapsed).

Uncolored: Camera is currently not recording, but is enabled.

Disabled: Camera is not recording and is disabled.

To arrange the cameras within the current view style, right-click on a camera position in the Live Viewer window and select a camera to be displayed from the context menu. Since you cannot display a camera in more than one location, if you selected a camera that is already displayed, it will move the camera feed to the new location.

To remove a camera from the Live Viewer window, right-click that particular camera feed and select Stop.

Note: Stopping or changing camera feeds in the Live Viewer window does not affect the recording settings.

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When in Software Rendered mode, right-click a camera feed to view the following options:

Copy Copies the current video image to the Windows clipboard.

Enlarges the live video feeds to fill the entire PC window.

Full Screen

Quick Search

Zoom Opens the zoom control. Left-click on an image to zoom in and right-click to zoom out.

OSD

Stop Stops the video feed from being displayed, but does not stop recording.

Reset to Default Resets all cameras to their default position for the current camera layout.

Camera Control Opens the Camera Control pad that allows users to control PTZ cameras.

Digital PTZ

Relays

Note: To zoom in on an image in Full Screen mode, hold down the keyboardControl key and left-click. To zoom

out on an image, hold down the Control key and right-click.

Plays recent fo otage for the selected camera in the Playback window; select from O ne, Five, or Ten Minutesbefore the current time.

Enable On-Screen Display

Configure OSD

Enable Digital PTZ to use PTZ control features within a fixed camera image. Zoom in and then use the PTZ con- trol to pan and tilt within the fixed image.This option is available and enabled by default for all cameras that do not have alternative camera control setup in the camera settings.

Interfaces to the configured relays.Relays can be toggled on or off, corresponding to closed and open states respectively.

Enable On Screen Display of POS Data. This option will be available if the camera is configured as a POS Priority Camera.

Opens the OSD Configuration Window. See "4.8 On-Screen Display - POS/ATM Data " on page 36.

# - Camera

Changes the current video feed on the selected camera. If that video feed was on another camera display, it will move the camera feed to the new location.

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3.3 TV Output Switch

With supported hardware, VIGIL Server can display a number of video feeds to analog monitors. Outputs with Multiplexor support can be configured as a multiplexed video output similar to the Live Viewer. The number of analog outputs and multiplex analog outputs varies between models; please check the VIGIL Server model specification for details.

Note:Capture Card Types with multiplex analog output features available include: VIGIL Server200X, VIGIL Server100X, VIGIL Server50X – one monitor output with multiplex support and one monitor output with single camera support PROSERIES – output cards are available for use with this capture card type, all with multiplex support

The TV Output Switch changes the camera displayed on the monitor by selecting the camera number. If no monitors are selected, click on the desired monitor number before selecting the camera number.

On systems supporting Mux/Analog Out, you can also select the Setup Analog Out Multiplexermenu item, which opens the Analog Out Multiplexer window (see below).

To arrangecameras within the selected display grid, right-click on a particular position and select a camera. Camera positions are configured separately for each grid style.

Undoes any layout changes that have been made since the Analog Output Multiplexer window was last opened.

Toggles captions on and off for the Analog Output Monitor video feeds.

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3.4 Live Viewer Display Controls

Changes the Live Viewer to full screen mode. To exit full screen mode, click the X in the bottom right corner or press the escape key on the keyboard.This mode may only be accessed via right click on the live

viewer display depending on your VIGIL Server's capture card.

Click the Restore Original Display Layout button to return to the previously displayed layout or to the lay- out where the last camera change was made.

Note: To reload default window sizes and locations, select Tools | Reset Window Positions from the menu, or select Reset Window Positions from the Tools button drop-down menu. To reset all camera positions to default for the current layout, right-click on any camera feed within that layout and click Reset To Default.

Toggles captions on the Live Viewervideo feeds on and off.

Note: Captions are not included in the recorded footage.

Toggles the display size of the camera when in Single Live View display mode.

When in Hardware Rendered mode, some of the options differ from Software Rendered mode. For example, the rightclick context menu only has the options of Copy, FullScreen and QuickSearch.

The following buttons are available in the Live Viewer window for Hardware Rendered mode:

Cycles through which camera is displayed in the first position in the live viewer window. Clicking allows you to select a camera directly.

Note: When in Single Live View display mode, the button PAGE is replaced with CAM, where the function is to change between cameras rather than pages of cameras.

Toggles captions on/off the Live Viewer video feeds.

Turns on/off all live video feeds. This feature does not affect recording.

Certain capture cards can change between Hardware Rendered and Software Rendered mode. Instead of entering the settings, you can click the arrow beside the Live button on the main VIGIL Server toolbar to select one of these two modes.

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3.5 Alarms and Relays

Depending on the hardware installed with your VIGIL Server unit, you may have access to alarm inputs or relay outputs. The number of available alarms and relays is dependent on your hardware.

Alarm inputs can trigger recording of video and/or audio based on an externally tripped circuit. Relay outputs can be triggered by motion alarms, video loss, POS data, or failure of the VIGIL Server.

Opens the LiveAlarms or Relayswindow.

The Live Alarms window indicates configured alarm inputs.

Green: Alarm input is enabled.

Red: Alarm input is triggered.

The Relays window indicates configured relay outputs and allows manual control of relays.

Green: Relay output is enabled.

Red: Relay output has been triggered by VIGIL Server.

You can manually turn on/off some relays by clicking on their respective button.

In the example image, the 6threlay has been set to stay closed while the application is open and cannot be turned off manually.

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3.6 Media Drive Information

The Media Drive Information section is a live view of the status of the video and audio data storage drives that are con- figured on the VIGIL Server.

The status of the data drive is indicated by its icon:

Configured drive

Currently recording on this drive

Drive warning

Drive error, contact your system administrator.

The percentage of free space is listed following the name of a drive.

Further drive information is accessed by clicking the + next to the drive. Here, the path of the drive and the available/total space of the drive is displayed.

To view drive information for your audio devices, click the Audio tab.

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3.7 PTZ Camera Controls

Pan/Tilt/Zoom (PTZ) cameras allow navigation to an area of interest and are controlled by the user from the Live Viewer window. There are three major types of Pan/Tilt/Zoom (PTZ) cameras that exist: digital PTZ cameras, IP PTZ cameras and hard-wired PTZ cameras.

Digital PTZ camera control allows users to zoom in on a fixed camera and move within the image without controlling the physical camera itself. Digital PTZ camera control is automatically enabled for all cameras in the live viewer that are not assigned to any other type of camera control. To disable or re-enable the control, right-click the camera in the live viewer, and then select Digital PTZ.The live digital PTZ control works in single-view, multi-view and full-screen mode.

IP PTZ camerasmust be set up individually in theVIGIL Server settings and control the physical camera through a network connection to the VIGIL Server.

Hard-wired PTZcamerasare also set up individually in theVIGIL Server settings and control the physical camera through a camera input on the VIGIL Server.

Dropdown

Selection Box

Pan-Tilt

Zoom/Focus/

Iris

This is a menu of all the PTZ cameras configured on the VIGIL Server. Select a camera to load for control.

Shows/hides additional PTZ camera controls.

Use the mouse to click-and-drag the blue dot in the middle of the Pan-Tilt control in the desired direction. The speed at which the camera moves increases as the dot is dragged closer to the edge of the circle.

The alternate directional controls are displayed when the selected PTZ camera does not support a full range of motion (i.e. it cannot pan and tilt at the same time), or when the Push- Button Controls option is enabled.

Click-and-drag the appropriate slide bar up to increase or down to decrease. The speed at which the camera is adjusted increases as the bar is moved farther from the center of the control.

A tour is a cycle of camera presets. Tour settings are stored within VIGIL Server. Tour Settings can be reached by right

Tours

Click Settings to open the Tour Settings window, where presets are added and set to run for a specified number of sec- onds before going to the next preset.

clicking within your live viewer, selecting camera control and extending the camera control box. This will reveal your Tours pane.

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Click Run to activate the tour. The camera will cycle through the presets in the Live Viewer window. The tour can be ended by moving the camera or pressing Stop.

Note: Presets must be configured before a tour can be run.

Add Adds a preset to the tour.

Edit Edits a preset in the tour.

Delete Deletes a preset from the tour.

Save Saves changes made to presets.

Cancel

Enhance-

ments

Enhancements can be selected via the Drop Down Box and turned on or off via the buttons.

Settings on the camera that can be toggled on/off. These include Color, Sensitivity, Backlight, White Balance and Auto Focus.

Some cameras have built-in menus that can be accessed and configured via this tool.

Displays the camera’s menu; it may take a moment to appear.

Exits the camera’s menu. You can also navigate to the Exitmenu option and click the Select button.

Camera menu navigation buttons.

Exits the Tour Settings window without saving any changes.

Camera menu select button.

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3.8 Live POS / ATM Data

Live POS/ATM data refers data generated by a compatible data system such as a Point of Sale system, ATM or Access Control, and received by VIGIL Server in real-time. To open the POS/ATM Data (Live) window, select Live POS/ATM Data from the Tools button drop-down menu in the main VIGIL Server window. The POS/ATM Data (Live) window dis- plays live data from all configured Data Sources.

The POS/ATM Data (Live) window presents Data in tabular form with these columns:

l Qty. – The quantity of the item purchased. l Item – The item purchased. l Amount – The price of the item purchased. l Code – The transaction code identifies the type of transaction. l Reg # – The cash register number. l Cashier – The cashier currently logged into the data terminal. l Receipt # – The receipt number of the current receipt. l Timestamp – The time at which the Point of Sale event occurred. l Idx – A unique identifier to quickly identify and find Data line items. l Terminal # - Identifies the terminal from which the data is being received.

The column headers are all able to be resized as well as rearranged within the window. To move a column, click on the column header that you would like to move and then click another column header to swap column positions. To reset the column locations, right-click in the POS/ATM Data (Live) window and select Reset ColumnOrder. Double click a col- umn header to automatically resize the column to the content width.

Note: Some types of Data sources do not support all of the columns that are available. The columns are designed for POS Data, other Data sources are designed to insert Data to the closest matching column.

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4 Searching

VIGIL Server offers a robust set of tools for searching and playing video footage and data. To open the Search window, either click Search on the main VIGIL Server icon toolbar, or select Search | Search Footage and Data from the main menu.

The Search window is divided into two major portions: the playback section on the left and the searching section on the right.

Each of the Search window sections can be minimized by clicking the double arrows in the title bar. When a section is already minimized, it can be restored using the double arrows.

Search Performs a search based on the current criteria.

Reset

POS/ATM Data

Resets all search criteria and Data filters to their default values. The From/To time defaults to the past hour from when Reset is clicked.

If a POS data connection has been configured, this button will open the POS Data Filter and Data Search

Results sections. Click the POS/ATM Data Filter section title bar to specify the Data search criteria.

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4.1 Searching Video

When first opened, the Search window defaults to a search of all cameras, recording in all modes, from the last hour. Click the Search button to retrieve all footage meeting the specified criteria.

You can specify the start date/time and end date/time of your search. By default, VIGIL Server allows you to search across multiple days. This can be changed to default to One Day in the Settings window, in the VIGIL Server Settings | Search Tab.

Note: If the searched footage To date or time is older than the oldest footage on the VIGIL Server, the fol- lowing prompt will appear:

From/To

To automatically adjust the To date to be an hour later than the oldest footage on the VIGIL Server click Yes. If you do not want to have the date range adjusted, click No.

Note: If the searched footage From date or time is newer than the newest footage on the VIGIL Server, the following prompt will appear:

To automatically adjust the From date to be an hour earlier than the newest footage on the VIGIL Server click Yes. If you do not want to have the date range adjusted, click No.

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This drop-down menu includes preset search intervals in hourly increments from 1 hour up to 8 hours. Additionally, selections for 15 and 30 minutes can be added by checking Quick Retrieve Short Intervals in the Set-

Presets

Mode

Cameras This allows you to restrict your search to a limited set of cameras. By default, all cameras will be searched.

tings | VIGIL Server Settings | Search Tab. When a selection is made, the From/To times are adjusted accordingly. Selecting Custom Search opens the Custom Search window where searches that are performed frequently can be created or run.

Making a selection from this drop-down menu will restrict the returned footage to only the selected type: All

Modes, Constant, Motion, All Alarms, Digital Input Alarms, Motion Alarms, POS/ATM Alarms or Video Analytics Alarms.

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Video Search Results

After completing a search, the results are displayed in the Video Search Results pane as seen below. This pane is expandable and collapsible if the POS/ATM Data search is enabled.

Visual Display

Tabular Display

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Click this button or use the drop-down menu to switch between Visual and Tabular display options.

Visualdisplay is a graphical representation of the search results. The visual footage chart shows the period of time searched with footage recorded displayed as blocks of color representing the recording mode:

Green for Constant, Blue for Motion or Red for Alarm.

Visual / Tabular

Zoom In Allows you to zoom in on the Visual displayVideo Search Results for greater precision.

Zoom Out Allows you to zoom out on the Visual display Video Search Results for a wider view.

Single / Multi

Screen

When the mouse is moved within the chart, a line is drawn indicating the point in time under the cursor, which is displayed below the Video Search Results. Clicking within the chart will begin playback of the selected camera at that time, clicking in a white section of the chart will begin playback of the next available footage.

Tabular display is a table with the start and end dates and times of the available video footage. Clicking on a table row will begin playback of the selected camera. The tabular display cannot show gaps in video footage.

The playback options allow you to control how your results will be played back. Selecting Single Screen will display one camera at a time during playback. Selecting Multi-Screen will play back up to four cameras simultaneously in a 2 x 2 multi-screen layout. In either mode, cameras are added to the Playback window by selecting them in the results panel.

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4.2 Searching POS/ATM Data

Configure a POS/ATM data connection in the Data tab and click the POS/ATM Databutton to open the POS/ATM Data Filter and Data Search Results sections. Click the POS/ATM Data Filter title bar to open the POS/ATM filter criteria

section.

Search for Line Items

Use the Search for Line Itemssection to find specific Data within the date and time indicated in the Search Criteria sec- tion. When searching for line items, normal search criteria are also included (i.e. From and To date/times, selected cameras).

Item

Code Type in text to search by Code.

Quantity Type in a number to search by Quantity.

Value

Cashier Type in text to search by cashier number or name.

Or/And

Type in text to search by Item. Use the drop-down menu to select a recently searched item, remembers last 10 searched for items.

Matches results in the Amount column. By default, Any Price is selected. If you want to match a certain value, select an operator and input a value. The >= means “more than or equal to” the value that you input. For example, if the operator >= is used with the value of $20.15, any POS data with the value of

20.15 and higher will be returned. The <= operator means “less than or equal to”, while the = operator simply means an exact value.

Logical operators that will assist in searching with multiple criteria. By default, this is the OR operator, which will match results in any of the used POS data criteria fields. Alternatively, the AND operator will match results in all of the used POS data criteria fields.

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Search for Transaction

This type of search looks for a unique line item or receipt number and disregards the other criteria.

Receipt Number

IDX

Type in text that will match results in Receipt # column. The search results will include 10 seconds before the start of the receipt and 10 seconds after the end of the receipt.

Type in text that will match results in IDX column. If the IDX contains a receipt number, the D ata returned will be that receipt number and all IDX values corresponding to it within one hour. If there is no receipt number for the searched IDX value, the returned results will be based on the timestamp of that IDX. The search results will be +/- 10 seconds from the timestamp of the IDX.

Note: Depending on the recording configuration of your cameras, there may be no footage matching your search criteria.

The following options are available when a POS/ATM data record within the Data Search Results pane is right-clicked:

Copy Line Copies the selected line of POS/ATM data to the Windows clipboard.

Export

Mark Video Region

Saves the selected POS/ATM data to a preset destination. Select the destination folder and enter a file name, then click Save. Export destinations are set in the Settings under MediaDrives.

Prints the selected POS/ATM data to the default printer. You can also select the printer button and select Print Data from the context menu.

Adds markers to the playback slide bar to easily identify relevant portions of video. Options are +/- 10, 20, or 30 seconds. You must have the Playback window open with video footage selected for this option to become available.

Search for Receipt # Narrows the Data Search Results to display only items with the selected Receipt Number.

Reset Column Order Resets the order of the Data Search Results columns to their default positions.

Note: When a POS/ATM line item is selected in the Data Search Results and there is no video footage that

matches that selection, the next available video frame will be displayed along with the POS/ATM line item that is associated with it.

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4.3 Custom Search

A Custom Search that includes specified search criteria can be created and saved. The Custom Search window can be accessed from the Presets | Custom Search drop-down menu. It can also be opened from the toolbar menu (Search | CustomSearch). When selected, the Custom Search window will appear.

Add Opens the Add Custom Search window. Once a Custom Search has been added, click Apply to save the search.

Edit

Delete Deletes an existing Custom Search. Select an entry and click Delete.

Run Runs an existing Custom Search. Select an entry and click Run.

Runs an existing Custom Search. Select an entry and click Run.

Opens the Edit Custom Search window for the selected search. Select an entry and click Edit. Once a Custom Search has been edited, click Apply to save the changes.

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Description The name of the search that will appear in the Custom Search list.

Server Select the server the custom search will be run on from the drop down list.

Time Filter The start time and end time to be searched.

Cameras Select the camera(s) to search, or select All Cameras.

Include Data – When enabled, the Custom Search will include the

POS/ATM data criteria specified.

Data

OR/AND - Logical operators that will assist in searching with multiple crite-

ria. By default, this is the OR operator, which will match results in any of the POS/ATM data criteria fields. The AND operator will only match results that have matched results in all of the POS/ATM data criteria fields.

Click OK to return to the main Custom Search window. Note: You must save Custom Searches before they can be run. To do this press the OK or Apply buttons.

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4.4 Video Playback

To play recorded video footage, click a camera in the Video Search Results pane in the Search window. The camera will load for playback and the retrieved footage will begin playing.

Note: Network cameras may record and play back at a slower rate than what was set in the Recording Speed window, depending on the available bandwidth.

Information about the camera feed is displayed below the Playback window. This information includes the playback status, the date and time of the footage, the frame rate if currently playing, the resolution and recording CODEC of the footage, the current frame number, and the total number of frames.

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