3xLOGIC VIGIL Server User Manual

4 (2)

VIGIL Server Software v7.1

User's Guide

October 2013 Revision

Copyright © 2013 3xLOGIC, Inc.

Table of Contents

1 INTRODUCTION

1

2 SOFTWARE FEATURES

2

3 MAIN SCREEN

3

3.1 LIVE VIEWER

7

3.2 CAMERA LAYOUT AND QUICK ACCESS

8

3.3 TV OUTPUT SWITCH

10

3.4 LIVE VIEWER DISPLAY CONTROLS

11

3.5 ALARMS AND RELAYS

12

3.6 MEDIA DRIVE INFORMATION

13

3.7 PTZ CAMERA CONTROLS

14

3.8 LIVE POS / ATM DATA

16

4 SEARCHING

17

4.1 SEARCHING VIDEO

18

VideoSearchResults

20

4.2 SEARCHING POS/ATM DATA

22

4.3 CUSTOM SEARCH

24

4.4 VIDEO PLAYBACK

26

4.5 MULTI-SCREEN PLAYBACK

29

4.6 ADVANCED FEATURES

30

4.7 AUTHENTICATING RECORDED VIDEO

35

4.8 ON-SCREEN DISPLAY - POS/ATM DATA

36

5 EXPORTING

37

5.1 EXPORTING, PRINTING, OR EMAILING IMAGES

38

5.2 EXPORTING VIDEO

39

5.3 EXPORTING AUDIO

41

5.4 EXPORT FILE BROWSER

42

5.5 ALARMS

44

5.6 PREVIEW ALARMS

45

5.7 SUPPRESS ALARMS

46

5.8 SEARCH ALARMS

47

5.9 EXPORTING WITH VIGIL ARCHIVE

48

6 REPORTS

49

6.1 CLIENT CONNECTIONS

49

6.2 NETWORK LOG ANALYZER

49

6.3 AUDIT LOG ANALYZER

49

7 VIDEO AND AUDIO RECORDER CONTROLS

50

7.1 VIDEO RECORDER CONTROLS

50

7.2 LIVE AUDIO SETTINGS

52

7.3 AUDIO LIVE/RECORDER CONTROLS

53

7.4 CHAT

54

8 SETTINGS – CAMERA SETUP TAB

55

3xLOGIC's VIGIL Server 7.1 User Guide Pg. i

8.1 CODEC SETTINGS

59

8.2 NETWORK CAMERA SETTINGS

64

VIGILServerNetwork CameraType

66

8.3 RECORDING MODE TAB

71

8.4 CAMERA CONTROL TAB

80

8.5 VIDEO LOSS TAB

83

8.6 AUDIO TAB

84

8.7 LIVE OVERLAY TAB

85

9 SETTINGS - VIDEO ANALYTICS TAB

86

9.1 VIDEO ANALYTICS CALIBRATION

88

9.2 VIDEO ANALYTICS RULES

100

PeopleCounting

101

PeopleCountingSingleTripwire

104

PeopleCountingMultipleTripwire

108

Transaction withNoCustomerPresent

110

CustomerNot Present Rule

111

QueueAnalytics

114

TimeinQueueRule

114

TimeinQueue, Directional Exit Rule

117

Numberof PeopleinQueueRuleSettings

120

10 SETTINGS - VIGIL SERVER SETTINGS TAB

121

10.1 GENERAL TAB

123

10.2 STARTUP TAB

130

10.3 LIVE TAB

131

10.4 SEARCH TAB

132

10.5 CAMERAS TAB

133

10.6 CLIENTS TAB

134

10.7 SEQUENCE TAB

135

10.8 HARDWARE TAB

136

10.9 VIGIL CONNECT TAB

138

10.10 PROXY TAB

139

10.11 HELP MENU TAB

140

11 SETTINGS - MEDIA DRIVES TAB

141

11.1 VIDEO STORAGE DRIVES

142

11.2 USING A VIRTUAL FILE SERVER FOR VIDEO STORAGE

143

11.3 DATA PARTITIONING FOR VIDEO AND POS/ATM ALARM VIDEO FOOTAGE

144

11.4 ALTERNATE VIDEO STORAGE DRIVES

144

11.5 EXPORT DESTINATIONS

145

12 SETTINGS - COM PORTS TAB

146

13 SETTINGS - USER AND GROUP MANAGEMENT TAB

147

13.1 USERS TAB

147

13.2 GROUPS TAB

148

14 SETTINGS - RELAYS/ALARMS TAB

149

3xLOGIC's VIGIL Server 7.1 User Guide Pg. ii

15 SETTINGS - DATA TAB

153

15.1 GENERAL SETTINGS TAB

156

15.2 EMAIL SETTINGS TAB

157

15.3 IGNORE FIELDS TAB

158

15.4 EXTERNAL POS/ATM DATA TAB

159

15.5 EXTERNAL DATA INTERFACE TAB

160

16 SETTINGS - AUDIO TAB

161

17 DV PLAYER

163

18 REGISTRATION

165

19 LANGUAGE SWITCHER

166

20 VIGIL SERVER SYSTEM DATABASE UTILITY

167

20.1 DRIVE MANAGEMENT TAB

168

20.2 DATA MANAGEMENT TAB

169

20.3 DATABASE MANAGEMENT TAB

170

20.4 DATABASE SETTINGS TAB

171

21 SETTINGS UTILITY

173

22 VIGIL SERVER BACKUP UTILITY

174

23 CONTACT INFORMATION

176

3xLOGIC's VIGIL Server 7.1 User Guide Pg. iii

1 Introduction

This guide describes the operation of 3xLOGIC’s VIGIL Server Software (VIGIL Server). This version of the User’s Guide is current to Version 7.1 of VIGIL Server.

VIGIL Server is cutting edge digital video recording software with an abundance of empowering features. Sever's powerful video analytics, multiple display methods, micro-management style settings and POS/ATM capability are just a small sampling of the features that can help to improve the efficiency and stability of your business. Its intuitive design provides ease of use for the most basic user while providing virtually unlimited flexibility for the advanced.

The following guide will familiarize you with the software interface and its many features but do not hesitate to contact us with any questions, concerns or suggestions(Please see Section 23 Contact Information for more details.)

Welcome to 3xLOGIC's VIGIL Server.

Disclaimer: *This application has been optimized foruse with Windows XP and Windows 7. 3xLOGIC does not actively support otheroperating systems. Installing this application on operating systems otherthan the those mentioned above may have undesirable consequences.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 1

2 Software Features

This section describes some of the features of VIGIL Server 7.1.

Feature

Details

 

 

Individual Camera

Configure each camera independently: brightness, contrast, sharpness, hue, resolutions, and

Settings

more.

Configurable CODEC

Change CODEC settings for each camera such as compression, quality, noise reduction, and

Settings

more.

IP Camera Support

VIGIL Server supports up to 32 IP hi-resolution cameras without the need for an installed cap-

ture card.

Live Viewer

View live footageas it records for up to 32 video feeds.

Built-in Playback

Scan previously recorded footage using the built-in video player.

Full Video Search

Retrieve a list of stored footage for specified cameras from a start date/time to an end date/time

Capabilities

and a variety of other search criteria.

Exporting/Saving

Powerfulexport capabilities enable you to save video footage in AVI or Authentic Video (MJPG) for-

Video and Images

mats. Save still shots in JPEG or BMP formats.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 2

3 Main Screen

This is the Main Screen window that is displayed when VIGIL Server has finished loading. The program will automatically load at Windows start-up, log on and open the Live Viewer window. These options can be changed in the settings, if desired.

Icon Toolbar:

This table is a quick listing of the main toolbar buttons and their usage. Detail of each corresponding window is outlined in later sections.

Exits the VIGIL Server program. Click Yes in the Exit Confirmation window to exit VIGIL Server. This will cause VIGIL Server to stop recording video footage.

Logs off the current user. VIGIL Server will continue to record video footage while the user is logged off.

Opens the Recorder Controls window.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 3

Opens the Live Audio Settingswindow. Clicking the button opens the context menu from which the

Audio Recorder Controls window can be opened.

The button changes its icon and function to the last used audio window.

Opens the Live Viewer window.

If Hardware Rendering has been enabled and is supported by the capture card, the button can be clicked. This opens a context menu allowing selection of either Software Rendered Cams or Real Time Cams.

Opens the Search window.

Clicking the button opens the context menu which allows you to open the Custom Search window.

Launches VIGIL Client.

Resets the windows to their default positions.

Clicking the button opens the context menu which allows you to open LivePOS/ATM Data, Alarms,

Export FileBrowser, Reset Windows Positions, AnalogMultiplexer Setup, Sequence, Client Connections, and User Audit.

The button changes its icon and function to the last used tool item. For example, if is clicked and LivePOS Datais selected, not only would it open the LivePOS Datawindow, but it would also replace the reset icon with the icon for the LivePOS Datawindow.

Opens the Settings window. This is the main configuration page for VIGIL Server.

Opens the About3xLOGIC VIGIL Server System window that contains information such as the trial period remaining, registration information and the software version (including IP Camera and POS .dll file versions).

A basic graph that lets you know how many client connections are open to VIGIL Server. Hover the mouse cursor over this section to view the exact number or click to open the Client Connections window.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 4

Main Menu Toolbar:

Main menu options include window viewing features via the Windows menu item and access to the UserGuide or Hardware Information via the Help menu item. Additionally, the Tools menu in the main VIGIL Server window expands on the functions in the icon toolbar.

The following features are accessible by clicking on the Tools menu item:

Live

POS/ATM Displays a live viewer of received data. This data can come from any supported data source such as: Point of Sale, ATM or Access Control.

Data

Alarms Lists alarm events and thumbnails; allows you to replay footage from the time of the event.

Export File

Browser

Reset Window Positions

Analog Mul-

tiplexer

Setup

Sequence

Client Con-

nections

Video Ana-

lytics

Report

Displays a thumbnail browser interface to the export destinations.

Resets all windows to their original sizes and locations.

Opens the AnalogOut Multiplexer window.

Enables and disables a configured camera sequence.

Lists client systems currently connected to the VIGIL Server.

Opens a window where the user selects a time range for a Video Analytics Counters, Alarms or POS report. When the range has been selected, click the Export button to save the report in CSV format to a Windows destination. The report will show results recorded for certain types of video analytics rules including the camera number, rule type, time, and object count.

Counters For rules where data is counted, entries with count logs are exported.

Alarms For rules where alarm conditions are configured, the alarms are exported.

POS For rules where register regions are configured, the register counts are exported.

User Audit Opens the User Audit Report window where configured usage monitoring can be reviewed. To use the User Audit fea- Report tures, itmust be configured in the settings window.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 5

VIGIL

Open the VIGIL Archive export window. Please refer to the VIGIL Archive users guide for more information on VIGIL

Archive

Archive. See "5.9 Exporting with VIGIL Archive" on page 48

Recorder

Opens the Recorder Controls window.

Settings

Opens the Settings window.

Network

 

Log

Opens the Network Log Analyzer, used to display history of functions performed by users over the network.

Analyzer

 

Audit Log

Opens the Audit Log Analyzer, used to display a log of any information, warnings or errors from VIGILServer.

Analyzer

V-POS

Provides a quick wayto load the applicationif the V-POS software programis installed. It is especiallyuseful if VIGIL is con-

 

figured for Kiosk mode where the Windows Start menu is disabled.

Update…

Opens the Local Update Utility that provides a small program to perform software updates for VIGIL Server applications.

Register

 

VIGIL

Opens the Registration window to allow you to register the VIGIL software.

Server

 

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 6

3.1 Live Viewer

The Live Viewer window will open automatically once the program has loaded. If Auto Logon is disabled in the settings, you must log on before the Live Viewer window is opened. Note: The Live Viewer is a CPU and Graphics Adapter intensive function.

The Live Viewer window can be in either Software Rendered mode or Hardware Rendered mode. If your capture card supports Hardware Rendered mode, it can be enabled by going to Settings window | VIGIL Server Settings tab | Live tab and selecting the Live Viewer mode with the available radio button. Note: Appearence of the Live Viewer may vary depending on installed capture card, rendering mode, etc.

 

Requires more CPU usage.

 

Camera display speed depends on CPU and video card abilities

Software Rendered

Able to display up to 32 camera feeds.

 

Able to display network camera feeds.

 

Information overlays such as recording status and video analytics data.

 

Zooming displayed camera feeds and other available camera manipulation features.

 

Able to display up to 32 camera analog feeds.

Hardware Rendered

Less CPU usage.

Able to display network camera feeds.

 

Cannot display information overlays.

 

Cannot zoom displayed camera feeds.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 7

3.2 Camera Layout and Quick Access

Use the buttons in the top section of the Live Viewer side toolbar to select the viewing style. If you have more cameras enabled than can be displayed by the current view settings, you can right-click on the layout icon and select a page of cameras to display.

Software Rendered mode for 32 channel systems has these available viewing options:

Single view mode (1 camera), 2 x 2 mode (4 cameras), 3 x 3 (9 cameras), 4 x 4 (16 cameras), 5 x 5 (25 cameras), 6 x 6 (36 cameras). 2 large w/8 small cameras, 1 large w/12 small cameras.

Hardware Rendered mode viewing options vary based on the system model.

To quickly select a camera for Single Live View display mode, click its corresponding number in the Camera Quick Access pad. Camera Quick Access also provides a simple way to check the recording status of each camera, which is communicated through color:

Green: Constant recording mode and is recording.

Blue: Motion recording mode and is recording (motion detected).

Red: Alarm recording mode and is recording (alarm triggered).

Yellow: Set to a motion recording mode and is recording (motion currently not detected and will stop after the Post Motion Record time has elapsed).

Uncolored: Camera is currently not recording, but is enabled.

Disabled: Camera is not recording and is disabled.

To arrange the cameras within the current view style, right-click on a camera position in the Live Viewer window and select a camera to be displayed from the context menu. Since you cannot display a camera in more than one location, if you selected a camera that is already displayed, it will move the camera feed to the new location.

To remove a camera from the Live Viewer window, right-click that particular camera feed and select Stop.

Note: Stopping or changing camera feeds in the Live Viewer window does not affect the recording settings.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 8

When in Software Rendered mode, right-click a camera feed to view the following options:

Copy

Full Screen

Copies the current video image to the Windows clipboard.

Enlarges the live video feeds to fill the entire PC window.

Note: To zoom in on an image in Full Screen mode, hold down the keyboardControl key and left-click. To zoom out on an image, hold down the Control key and right-click.

Quick Search

Plays recent footage for the selected camera in the Playback window; select from One, Five, or Ten

Minutesbefore the current time.

 

Zoom

Opens the zoom control. Left-click on an image to zoom in and right-click to zoom out.

 

 

Enable On Screen Display of POS Data. This option will be available if the cam-

OSD

Enable On-Screen Display era is configured as a POS Priority Camera.

 

Opens the OSD Configuration Window. See "4.8 On-Screen Display - POS/ATM

 

Configure OSD

 

Data " on page 36.

 

 

Stop

Stops the video feed from being displayed, but does not stop recording.

Reset to Default

Resets all cameras to their default position for the current camera layout.

Camera Control

Opens the Camera Control pad that allows users to control PTZ cameras.

Digital PTZ

Enable Digital PTZ to use PTZ control features within a fixed camera image. Zoom in and then use the PTZ con-

trol to pan and tilt within the fixed image. This option is available and enabled by default for all cameras that do

 

not have alternative camera control setup in the camera settings.

Relays

Interfaces to the configured relays. Relays can be toggled on or off, corresponding to closed and open states

respectively.

 

 

 

# - Camera

Changes the current video feed on the selected camera. If that video feed was on another camera display, it

will move the camera feed to the new location.

 

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 9

3.3 TV Output Switch

With supported hardware, VIGIL Server can display a number of video feeds to analog monitors. Outputs with Multiplexor support can be configured as a multiplexed video output similar to the Live Viewer. The number of analog outputs and multiplex analog outputs varies between models; please check the VIGIL Server model specification for details.

Note:Capture Card Types with multiplex analog output features available include:

VIGIL Server200X, VIGIL Server100X, VIGIL Server50X – one monitor output with multiplex support and one monitor output with single camera support

PROSERIES – output cards are available for use with this capture card type, all with multiplex support

The TV Output Switch changes the camera displayed on the monitor by selecting the camera number. If no monitors are selected, click on the desired monitor number before selecting the camera number.

On systems supporting Mux/Analog Out, you can also select the SetupAnalog Out Multiplexermenu item, which opens the AnalogOut Multiplexer window (see below).

To arrangecameras within theselected display grid,right-click ona particular position and select a camera. Camera positions are configured separately for each grid style.

Undoes any layout changes that have been made since the Analog Output Multiplexer window was last opened.

Toggles captions on and off for the Analog Output

Monitor video feeds.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 10

3.4 Live Viewer Display Controls

Changes the Live Viewer to full screen mode. To exit full screen mode, click the X in the bottom right corner or press the escape key on the keyboard.This mode may only be accessed via right click on the live viewer display depending on your VIGIL Server's capture card.

Click the Restore Original Display Layout button to return to the previously displayed layout or to the layout where the last camera change was made.

Note: To reload default window sizes and locations, select Tools | Reset Window Positions from the menu, or select Reset Window Positions from the Tools button drop-down menu. To reset all camera positions to default for the current layout, right-click on any camera feed within that layout and click Reset To Default.

Toggles captions on the Live Viewervideo feeds on and off.

Note: Captions are not included in the recorded footage.

Toggles the display size of the camera when in Single Live View display mode.

When in Hardware Rendered mode, some of the options differ from Software Rendered mode. For example, the rightclick context menu only has the options of Copy, FullScreen and QuickSearch.

The following buttons are available in the Live Viewer window for Hardware Rendered mode:

Cycles through which camera is displayed in the first position in the live viewer window. Clicking allows you to select a camera directly.

Note: When in Single Live View display mode, the button PAGE is replaced with CAM, where the function is to change between cameras rather than pages of cameras.

Toggles captions on/off the Live Viewer video feeds.

Turns on/off all live video feeds. This feature does not affect recording.

Certain capture cards can change between Hardware Rendered and Software Rendered mode. Instead of entering the settings, you can click the arrow beside the Live button on the main VIGIL Server toolbar to select one of these two modes.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 11

3.5 Alarms and Relays

Depending on the hardware installed with your VIGIL Server unit, you may have access to alarm inputs or relay outputs. The number of available alarms and relays is dependent on your hardware.

Alarm inputs can trigger recording of video and/or audio based on an externally tripped circuit. Relay outputs can be triggered by motion alarms, video loss, POS data, or failure of the VIGIL Server.

Opens the LiveAlarms or Relayswindow.

The Live Alarms window indicates configured alarm inputs.

Green: Alarm input is enabled.

Red: Alarm input is triggered.

The Relays window indicates configured relay outputs and allows manual control of relays.

Green: Relay output is enabled.

Red: Relay output has been triggered by VIGIL Server.

You can manually turn on/off some relays by clicking on their respective button.

In the example image, the 6th relay has been set to stay closed while the application is open and cannot be turned off manually.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 12

3.6 Media Drive Information

The Media Drive Information section is a live view of the status of the video and audio data storage drives that are configured on the VIGIL Server.

The status of the data drive is indicated by its icon:

Configured drive

Currently recording on this drive

Drive warning

Drive error, contact your system administrator.

The percentage of free space is listed following the name of a drive.

Further drive information is accessed by clicking the + next to the drive. Here, the path of the drive and the available/total space of the drive is displayed.

To view drive information for your audio devices, click the Audio tab.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 13

3.7 PTZ Camera Controls

Pan/Tilt/Zoom (PTZ) cameras allow navigation to an area of interest and are controlled by the user from the Live Viewer window. There are three major types of Pan/Tilt/Zoom (PTZ) cameras that exist: digital PTZ cameras, IP PTZ cameras and hard-wired PTZ cameras.

Digital PTZ camera control allows users to zoom in on a fixed camera and move within the image without controlling the physical camera itself. Digital PTZ camera control is automatically enabled for all cameras in the live viewer that are not assigned to any other type of camera control. To disable or re-enable the control, right-click the camera in the live viewer, and then select Digital PTZ.The live digital PTZ control works in single-view, multi-view and full-screen mode.

IP PTZ camerasmust be set up individually in theVIGIL Server settings and control the physical camera through a network connection to the VIGIL Server.

Hard-wired PTZcamerasare also set up individually in theVIGIL Server settings and control the physical camera through a camera input on the VIGIL Server.

Dropdown This is a menu of all the PTZ cameras configured on the VIGIL Server. Select

Selection Box a camera to load for control.

Shows/hides additional PTZ camera controls.

Use the mouse to click-and-drag the blue dot in the middle of the Pan-Tilt controlinthedesired direction. The speed at which the camera moves increases as the dot is dragged closer to the edge of the circle.

Pan-Tilt

The alternate directional controls are displayed when the selected PTZ camera does not support a full range of motion (i.e. it cannot pan and tilt at the same time), or when the Push-Button Controls option is enabled.

Zoom/Focus/ Click-and-drag the appropriate slide bar up to increase or down to decrease.

The speed at which the camera is adjusted increases as the bar is moved

Iris

farther from the center of the control.

A tour is a cycle of camera presets. Tour settings are stored within VIGIL Server. Tour Settings can be reached by right Tours clicking within your live viewer, selecting camera control and extending the camera control box. This will reveal your

Tours pane.

Click Settings to open the Tour Settings window, where presets are added and set to run for a specified number of seconds before going to the next preset.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 14

Click Run to activate the tour. The camera will cycle through the presets in the Live Viewer window. The tour can be ended by moving the camera or pressing Stop.

Note: Presets must be configured before a tour can be run.

Add Adds a preset to the tour.

Edit Edits a preset in the tour.

Delete Deletes a preset from the tour.

Save Saves changes made to presets.

Cancel Exits the Tour Settings window without saving any changes.

Enhance- Settings on the camera that can be toggled on/off. These include Color, Sensitivity, Backlight, White Balance and Auto ments Focus.

Enhancements can be selected via the Drop Down Box and turned on or off via the buttons.

Menu

Some cameras have built-in menus that can be accessed and configured via this tool.

Displays the camera’s menu; it may take a moment to appear.

Exits the camera’s menu. You can also navigate to the Exitmenu option and click the Select button.

Camera menu navigation buttons.

Camera menu select button.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 15

3.8 Live POS / ATM Data

Live POS/ATM data refers data generated by a compatible data system such as a Point of Sale system, ATM or Access Control, and received by VIGIL Server in real-time. To open the POS/ATM Data (Live) window, select Live POS/ATM Data from the Tools button drop-down menu in the main VIGIL Server window. The POS/ATM Data (Live) window displays live data from all configured Data Sources.

The POS/ATM Data (Live) window presents Data in tabular form with these columns:

Qty. – The quantity of the item purchased.

Item – The item purchased.

Amount – The price of the item purchased.

Code – The transaction code identifies the type of transaction.

Reg # – The cash register number.

Cashier – The cashier currently logged into the data terminal.

Receipt # – The receipt number of the current receipt.

Timestamp – The time at which the Point of Sale event occurred.

Idx – A unique identifier to quickly identify and find Data line items.

Terminal # - Identifies the terminal from which the data is being received.

The column headers are all able to be resized as well as rearranged within the window. To move a column, click on the column header that you would like to move and then click another column header to swap column positions. To reset the column locations, right-click in the POS/ATM Data (Live) window and select Reset ColumnOrder. Double click a column header to automatically resize the column to the content width.

Note: Some types of Data sources do not support all of the columns that are available. The columns are designed for POS Data, other Data sources are designed to insert Data to the closest matching column.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 16

4 Searching

VIGIL Server offers a robust set of tools for searching and playing video footage and data. To open the Search window, either click Search on the main VIGIL Server icon toolbar, or select Search | Search Footage and Data from the main menu.

The Search window is divided into two major portions: the playback section on the left and the searching section on the right.

Each of the Search window sections can be minimized by clicking the double arrows in the title bar. When a section is already minimized, it can be restored using the double arrows.

Search

Performs a search based on the current criteria.

Reset

Resets all search criteria and Data filters to their default values. The From/To time defaults to the past hour from when Reset is clicked.

If a POS data connection has been configured, this button will open the POS Data Filter and Data Search

POS/ATM Data

to specify the Data search criteria.

Results sections. Click the POS/ATM Data Filter section title bar

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 17

4.1 Searching Video

When first opened, the Search window defaults to a search of all cameras, recording in all modes, from the last hour. Click the Search button to retrieve all footage meeting the specified criteria.

You can specify the start date/time and end date/time of your search. By default, VIGIL Server allows you to search across multiple days. This can be changed to default to One Day in the Settings window, in the VIGIL Server Settings |Search Tab.

Note: If the searched footage To date or time is older than the oldest footage on the VIGIL Server, the following prompt will appear:

From/To

To automatically adjust the To date to be an hour later than the oldest footage on the VIGIL Server click Yes.

 

 

If you do not want to have the date range adjusted, click No.

 

Note: If the searched footage From date or time is newer than the newest footage on the VIGIL Server, the

 

following prompt will appear:

To automatically adjust the From date to be an hour earlier than the newest footage on the VIGIL Server click Yes. If you do not want to have the date range adjusted, click No.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 18

This drop-down menu includes preset search intervals in hourly increments from 1 hour up to 8 hours. Additionally, selections for 15 and 30 minutes can be added by checking Quick Retrieve Short Intervals in the Set- Presets tings | VIGIL Server Settings | Search Tab. When a selection is made, the From/To times are adjusted accordingly. Selecting Custom Search opens the Custom Search window where searches that are performed

frequently can be created or run.

Making a selection from this drop-down menu will restrict the returned footage to only the selected type: All

Mode Modes, Constant, Motion, All Alarms, Digital Input Alarms, Motion Alarms, POS/ATM Alarms or Video Analytics Alarms.

Cameras

This allows you to restrict your search to a limited set of cameras. By default, all cameras will be searched.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 19

3xLOGIC VIGIL Server User Manual

Video Search Results

After completing a search, the results are displayed in the Video Search Results pane as seen below. This pane is expandable and collapsible if the POS/ATM Data search is enabled.

Visual Display

Tabular Display

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 20

 

Click this button or use the drop-down menu to switch between Visual and Tabular display options.

 

Visualdisplay is a graphical representation of the search results. The visual footage chart shows the period

 

of time searched with footage recorded displayed as blocks of color representing the recording mode:

 

Green for Constant, Blue for Motion or Red for Alarm.

Visual / Tabular

When the mouse is moved within the chart, a line is drawn indicating the point in time under the cursor,

which is displayed below the Video Search Results. Clicking within the chart will begin playback of the

 

selected camera at that time, clicking in a white section of the chart will begin playback of the next avail-

 

able footage.

 

Tabular display is a table with the start and end dates and times of the available video footage. Clicking on

 

a table row will begin playback of the selected camera. The tabular display cannot show gaps in video foot-

 

age.

Zoom In

Allows you to zoom in on the Visual displayVideo Search Results for greater precision.

Zoom Out

Allows you to zoom out on the Visual display Video Search Results for a wider view.

Single / Multi

The playback options allow you to control how your results will be played back. Selecting Single Screen will

display one camera at a time during playback. Selecting Multi-Screen will play back up to four cameras

Screen

simultaneously in a 2 x 2 multi-screen layout. In either mode, cameras are added to the Playback window

 

by selecting them in the results panel.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 21

4.2 Searching POS/ATM Data

Configure a POS/ATM data connection in the Data tab and click the POS/ATM Databutton to open the POS/ATM Data Filter and Data Search Results sections. Click the POS/ATM Data Filter title bar to open the POS/ATM filter criteria section.

Search for Line Items

Use the Search for Line Itemssection to find specific Data within the date and time indicated in the Search Criteria section. When searching for line items, normal search criteria are also included (i.e. From and To date/times, selected cameras).

Item

Type in text to search by Item. Use the drop-down menu to select a recently searched item, remembers

last 10 searched for items.

 

Code

Type in text to search by Code.

Register

Type in a number to search by Register Number.

Quantity

Type in a number to search by Quantity.

 

Matches results in the Amount column. By default, Any Price is selected. If you want to match a certain

 

value, select an operator and input a value. The >= means “more than or equal to” the value that you

Value

input. For example, if the operator >= is used with the value of $20.15, any POS data with the value of

 

20.15 and higher will be returned. The <= operator means “less than or equal to”, while the = operator

 

simply means an exact value.

Cashier

Type in text to search by cashier number or name.

 

Logical operators that will assist in searching with multiple criteria. By default, this is the OR operator,

Or/And

which will match results in any of the used POS data criteria fields. Alternatively, the AND operator will

 

match results in all of the used POS data criteria fields.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 22

Search for Transaction

This type of search looks for a unique line item or receipt number and disregards the other criteria.

Receipt Number

Type in text that will match results in Receipt # column. The search results will include 10 seconds before

the start of the receipt and 10 seconds after the end of the receipt.

 

Type in text that will match results in IDX column. If the IDX contains a receipt number, the Data

IDX

returned will be that receipt number and all IDX values corresponding to it within one hour. If there is no

receipt number for the searched IDX value, the returned results will be based on the timestamp of that

 

 

IDX. The search results will be +/- 10 seconds from the timestamp of the IDX.

Note: Depending on the recording configuration of your cameras, there may be no footage matching your search criteria.

The following options are available when a POS/ATM data record within the Data Search Results pane is right-clicked:

Copy Line Copies the selected line of POS/ATM data to the Windows clipboard.

Export

Saves the selected POS/ATM data to a preset destination. Select the destination folder and enter a file name, then click Save. Export destinations are set in the Settings under MediaDrives.

Print

Prints the selected POS/ATM data to the default printer. You can also select the printer button and select Print Data from the context menu.

Adds markers to the playback slide bar to easily identify relevant portions of video. Options are +/- 10, 20, Mark Video Region or 30 seconds. You must have the Playback window open with video footage selected for this option to

become available.

Search for Receipt #Narrows the Data Search Results to display only items with the selected Receipt Number.

Reset Column OrderResets the order of the Data Search Results columns to their default positions.

Note: When a POS/ATM line item is selected in the Data Search Results and there is no video footage that matches that selection, the next available video frame will be displayed along with the POS/ATM line item that is associated with it.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 23

4.3 Custom Search

A Custom Search that includes specified search criteria can be created and saved. The Custom Search window can be accessed from the Presets | Custom Search drop-down menu. It can also be opened from the toolbar menu (Search | CustomSearch). When selected, the Custom Search window will appear.

Add Opens the AddCustom Search window. Once a Custom Search has been added, click Apply to save the search.

Edit

Opens the Edit Custom Search window for the selected search. Select an entry and click Edit. Once a Custom Search has been edited, click Apply to save the changes.

Delete Deletes an existing Custom Search. Select an entry and click Delete.

Run Runs an existing Custom Search. Select an entry and click Run.

Runs an existing Custom Search. Select an entry and click Run.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 24

Description The name of the search that will appear in the Custom Search list.

Server Select the server the custom search will be run on from the drop down list.

Time Filter The start time and end time to be searched.

Cameras Select the camera(s) to search, or select All Cameras.

Include Data – When enabled, the Custom Search will include the

POS/ATM data criteria specified.

Data

OR/AND - Logical operators that will assist in searching with multiple criteria. By default, this is the OR operator, which will match results in any of the POS/ATM data criteria fields. The AND operator will only match results that have matched results in all of the POS/ATM data criteria fields.

Click OK to return to the main Custom Search window. Note: You must save Custom Searches before they can be run. To do this press the OK or Apply buttons.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 25

4.4 Video Playback

To play recorded video footage, click a camera in the Video Search Results pane in the Search window. The camera will load for playback and the retrieved footage will begin playing.

Note: Network cameras may record and play back at a slower rate than what was set in the Recording Speed window, depending on the available bandwidth.

Information about the camera feed is displayed below the Playback window. This information includes the playback status, the date and time of the footage, the frame rate if currently playing, the resolution and recording CODEC of the footage, the current frame number, and the total number of frames.

3xLOGIC's VIGIL Server 7.1 User Guide Pg. 26

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