User Manual | VISIX 360 Network Camera
VISIX 360 Network Camera
User Manual
V5.0.9_140305
10225 Westmoor Drive, Suite 300, Westminster, CO 80021 | www.3xlogic.com | (877) 3XLOGIC |
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USER MANUAL | VISIX 360 Network Camera
Thank you for purchasing our product. If there are any questions, or requests, please do not hesitate to contact the dealer.
This manual applies to VX-3M-360-IAWD6, VX-6M-360-IA6, VX-3M-360-IAWD, VX-6M-360-IA network fisheye camera.
This manual may contain technical inaccuracies or printing errors. The content is subject to change without notice. The manual will be amended if there are any hardware updates or changes.
DISCLAIMER STATEMENT
“Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested for fire, shock or casualty hazards as outlined in UL’s Standard(s) for Safety, UL60950-1. UL Certification does not cover the performance or reliability of the security or signaling aspects of this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.”
10225 Westmoor Drive, Suite 300, Westminster, CO 80021 | www.3xlogic.com | (877) 3XLOGIC |
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USER MANUAL | VISIX 360 Network Camera
10225 Westmoor Drive, Suite 300, Westminster, CO 80021 | www.3xlogic.com | (877) 3XLOGIC |
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USER MANUAL | VISIX 360 Network Camera
Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.This device may not cause harmful interference.
2.This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
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This product and - if applicable - the supplied accessories too are marked with "CE" and |
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comply therefore with the applicable harmonized European standards listed under the Low |
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Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS Directive |
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2011/65/EU. |
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2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as |
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unsorted municipal waste in the European Union. For proper recycling, return this product to |
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your local supplier upon the purchase of equivalent new equipment, or dispose of it at |
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designated collection points. For more information see: www.recyclethis.info. |
2006/66/EC |
(battery directive): This product contains a battery that cannot be |
disposed of as |
unsorted municipal waste in the European Union. See the product |
documentation |
for specific battery information. The battery is marked with this symbol, |
which may |
include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). |
For proper |
recycling, return the battery to your supplier or to a designated |
collection point. |
For more information see: www.recyclethis.info. |
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USER MANUAL | VISIX 360 Network Camera
Safety Instruction
These instructions are intended to ensure that the user can use the product correctly to avoid danger or property loss.
The precaution measure is divided into ‘Warnings’ and ‘Cautions’:
Warnings: Serious injury or death may be caused if any of these warnings are neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.
Warnings Follow these safeguards to prevent serious injury or death.
Warnings:
Cautions Follow these precautions to prevent potential injury or material damage.
!Please adopt the power adapter which can meet the safety extra low voltage (SELV) standard. And source with 12 VDC or 24 VAC (depending on models) according to the IEC60950-1 and Limited Power Source standard.
!If the product does not work properly, please contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.)
!To reduce the risk of fire or electrical shock, do not expose this product to rain or moisture.
!This installation should be made by a qualified service person and should conform to all the local codes.
!Please install blackouts equipment into the power supply circuit for convenient supply interruption.
!Please make sure that the ceiling can support more than 50(N) Newton gravities if the camera is fixed to the ceiling.
!If the product does not work properly, please contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.)
10225 Westmoor Drive, Suite 300, Westminster, CO 80021 | www.3xlogic.com | (877) 3XLOGIC |
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USER MANUAL | VISIX 360 Network Camera
!
Cautions:
!Make sure the power supply voltage is correct before using the camera.
!Do not drop the camera or subject it to physical shock.
!Do not touch sensor modules with fingers. If cleaning is necessary, use a clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period of time, put on the lens cap to protect the sensor from dirt.
!Do not aim the camera lens at the strong light such as sun or incandescent lamp. The strong light can cause fatal damage to the camera.
!The sensor may be burned out by a laser beam, so when any laser equipment is being used, make sure that the surface of the sensor not be exposed to the laser beam.
!Do not place the camera in extremely hot, cold temperatures (the operating temperature should be between - 30°C ~ 60°C, or -40°C ~ 60°C if the camera model has an “H” in its suffix), dusty or damp environment, and do not expose it to high electromagnetic radiation.
!To avoid heat accumulation, good ventilation is required for a proper operating environment.
!Keep the camera away from water and any liquid.
!While shipping, the camera should be packed in its original packing.
!Improper use or replacement of the battery may result in hazard of explosion. Please use the manufacturer recommended battery type.
Notes:
For cameras that support IR, you are required to pay attention to the following precautions to prevent IR reflection:
!Dust or grease on the dome cover will cause IR reflection. Please do not remove the dome cover film until the installation is finished. If there is dust or grease on the dome cover, clean the dome cover with clean soft cloth and isopropyl alcohol.
!Make certain the installation location does not have reflective surfaces of objects too close to the camera. The IR light from the camera may reflect back into the lens causing reflection.
!The foam ring around the lens must be seated flush against the inner surface of the bubble to isolate the lens from the IR LEDS. Fasten the dome cover to camera body so that the foam ring and the dome cover are attached seamlessly.
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USER MANUAL | VISIX 360 Network Camera |
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Table of Contents |
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1 SYSTEM REQUIREMENTS ................................................................................................................................. |
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2 NETWORK CONNECTION ................................................................................................................................. |
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2.1 SETTING THE NETWORK CAMERA OVER THE LAN ......................................................................................................... |
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Detecting and Changing the IP Address.............................................................................................................. |
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2.2 SETTING THE NETWORK CAMERA OVER THE WAN ....................................................................................................... |
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Static IP Connection............................................................................................................................................ |
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Dynamic IP Connection ....................................................................................................................................... |
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Connecting the network camera via a modem................................................................................................... |
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Normal Domain Name Resolution ...................................................................................................................... |
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Private Domain Name Resolution....................................................................................................................... |
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3 ACCESS TO THE NETWORK CAMERA ................................................................................................................ |
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3.1 ACCESSING BY WEB BROWSERS ................................................................................................................................ |
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4 LIVE VIEW ....................................................................................................................................................... |
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4.1 LIVE VIEW PAGE .................................................................................................................................................... |
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4.2 STARTING LIVE VIEW .............................................................................................................................................. |
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4.3 RECORDING AND CAPTURING PICTURES MANUALLY ..................................................................................................... |
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4.4 OPERATING PTZ CONTROL ...................................................................................................................................... |
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PTZ Control Panel................................................................................................................................................ |
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Setting / Calling a Preset .................................................................................................................................... |
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Setting / Calling a Patrol..................................................................................................................................... |
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5 NETWORK CAMERA CONFIGURATION............................................................................................................. |
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5.1 CONFIGURING LOCAL PARAMETERS ........................................................................................................................... |
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5.2 CONFIGURING TIME SETTINGS.................................................................................................................................. |
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5.3 CONFIGURING NETWORK SETTINGS........................................................................................................................... |
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Configuring TCP/IP Settings................................................................................................................................ |
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Configuring Port Settings.................................................................................................................................... |
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Configuring PPPoE Settings ................................................................................................................................ |
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Configuring DDNS Settings ................................................................................................................................. |
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Configuring SNMP Settings................................................................................................................................. |
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Configuring 802.1X Settings ............................................................................................................................... |
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Configuring QoS Settings .................................................................................................................................... |
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Configuring UPnP™ Settings ............................................................................................................................... |
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Email Sending Triggered by Alarm...................................................................................................................... |
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Configuring NAT (Network Address Translation) Settings .................................................................................. |
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Configuring FTP Settings..................................................................................................................................... |
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5.4 CONFIGURING VIDEO AND AUDIO SETTINGS................................................................................................................ |
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Configuring Video Settings ................................................................................................................................. |
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Configuring Audio Settings ................................................................................................................................. |
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Configuring ROI Encoding ................................................................................................................................... |
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5.5 CONFIGURING IMAGE PARAMETERS .......................................................................................................................... |
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Configuring Display Settings............................................................................................................................... |
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Configuring OSD Settings.................................................................................................................................... |
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Configuring Privacy Mask ................................................................................................................................... |
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5.6 CONFIGURING AND HANDLING ALARMS ..................................................................................................................... |
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Configuring Motion Detection ............................................................................................................................ |
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Configuring Video Tampering Alarm .................................................................................................................. |
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Configuring Alarm Input ..................................................................................................................................... |
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Configuring Alarm Output .................................................................................................................................. |
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Handling Exception............................................................................................................................................. |
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6 STORAGE SETTINGS......................................................................................................................................... |
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CONFIGURING NAS SETTINGS........................................................................................................................................ |
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6.1 CONFIGURING RECORDING SCHEDULE........................................................................................................................ |
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6.2 CONFIGURING SNAPSHOT SETTINGS .......................................................................................................................... |
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Uploading to FTP ................................................................................................................................................ |
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7 PLAYBACK ....................................................................................................................................................... |
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8 LOG SEARCHING.............................................................................................................................................. |
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9 OTHERS........................................................................................................................................................... |
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9.1 MANAGING USER ACCOUNTS................................................................................................................................... |
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Add a User .......................................................................................................................................................... |
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Modify a User ..................................................................................................................................................... |
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Delete a User ...................................................................................................................................................... |
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9.2 CONFIGURING RTSP AUTHENTICATION...................................................................................................................... |
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9.3 ANONYMOUS VISIT ................................................................................................................................................ |
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9.4 IP ADDRESS FILTER ................................................................................................................................................ |
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Add an IP Address ............................................................................................................................................... |
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Modify an IP Address .......................................................................................................................................... |
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9.5 VIEWING DEVICE INFORMATION ............................................................................................................................... |
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9.6 MAINTENANCE...................................................................................................................................................... |
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Rebooting the Camera........................................................................................................................................ |
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Restoring Default Settings .................................................................................................................................. |
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Exporting / Importing Configuration File |
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Upgrading the System ........................................................................................................................................ |
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9.7 RS-232 SETTINGS ................................................................................................................................................. |
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9.8 RS-485 SETTINGS ................................................................................................................................................. |
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9.9 FISHEYE PARAMETERS............................................................................................................................................. |
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USER MANUAL | VISIX 360 Network Camera
1 System Requirements
Operating System: Microsoft Windows XP SP1 and above version / Vista / Win7 / Server 2003 / Server 2008 32bits CPU: Intel Pentium IV 3.0 GHz or higher
RAM: 1G or higher
Display: 1024×768 resolution or higher
Web Browser: Internet Explorer 6.0 and above version, Safari 5.02 and above version, Mozilla Firefox 3.5 and above version and Google Chrome8 and above versions.
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USER MANUAL | VISIX 360 Network Camera
2 Network Connection
Before you start:
!If you want to set the network camera via a LAN (Local Area Network), please refer to Section 2.1 Setting the Network Camera over the LAN.
!If you want to set the network camera via a WAN (Wide Area Network), please refer to Section 2.2 Setting the Network Camera over the WAN.
2.1 Setting the Network Camera over the LAN
Purpose:
To view and configure the camera via a LAN, you need to connect the network camera in the same subnet with your computer, and install the 3xLOGIC VISIX detection software. This will allow you to search and change the IP address of the detected network cameras.
Note: For the detailed introduction of the 3xLOGIC VISIX camera detection software, please refer to this link: Wiring over the LAN
The following figures show the two ways of cable connection of a network camera and a computer:
Purpose:
!To test the network camera, you can directly connect the network camera to the computer with a network cable as shown in Figure 2-1.
!Refer to the Figure 2-2 to set network camera over the LAN via a switch or a router.
Connecting Directly
Connecting via a Switch or a Router
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USER MANUAL | VISIX 360 Network Camera
DETECTING AND CHANGING THE IP ADDRESS
You need the camera IP address to connect to the network camera.
Steps:
1)To get the IP address, the 3xLOGIC VISIX setup utility, a software tool which can automatically detect the online network cameras in the LAN and list the device information including IP address, subnet mask, port number, device serial number, device version, etc., shown in Figure 2-3.
2)Change the IP address and subnet mask to the same subnet as that of your computer.
3)Enter the IP address of network camera in the address field of the web browser to view the live video.
Notes:
!The default IP address is 192.0.0.64 and the port number is 8000. The default user name is admin, and password is 12345.
!For accessing the network camera from different subnets, please set the gateway for the network camera after you logged in. For detailed information, please refer to Section 5.3.1 Configuring TCP/IP Settings.
3xLOGIC VISIX detection utility
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USER MANUAL | VISIX 360 Network Camera
2.2 Setting the Network Camera over the WAN
Purpose:
This section explains how to connect the network camera to the WAN with a static IP or a dynamic IP.
STATIC IP CONNECTION
Before you start:
Please apply a static IP from an ISP (Internet Service Provider). With the static IP address, you can connect the network camera via a router or connect it to the WAN directly.
! Connecting the network camera via a router
Steps:
1)Connect the network camera to the router.
2)Assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2 Detecting and Changing the IP Address for detailed IP address configuration of the camera.
3)Save the static IP in the router.
4)Set port mapping, e.g., 80, 8000, and 554 ports. The steps for port mapping vary according to the different routers. Please call the router manufacturer for assistance with port mapping.
Note: Refer to Appendix 2 for detailed information about port mapping.
5)Visit the network camera through a web browser or the client software over the internet.
!Connecting the network camera with static IP directly
You can also save the static IP in the camera and directly connect it to the internet without using a router. Refer to Section 2.1.2 Detecting and Changing the IP Address for detailed IP address configuration of the camera.
DYNAMIC IP CONNECTION
Before you start:
Please apply a dynamic IP from an ISP. With the dynamic IP address, you can connect the network camera to a modem or a router.
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USER MANUAL | VISIX 360 Network Camera
1)Connecting the network camera via a router
Steps:
1)Connect the network camera to the router.
2)In the camera, assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2 Detecting and Changing the IP Address for detailed LAN configuration.
3)In the router, set the PPPoE user name, password and confirm the password.
4)Set port mapping. E.g. 80, 8000, and 554 ports. The steps for port mapping vary depending on different routers. Please call the router manufacturer for assistance with port mapping.
Note: Refer to Appendix 2 for detailed information about port mapping.
5)Apply a domain name from a domain name provider.
6)Configure the DDNS settings in the setting interface of the router.
7)Visit the camera via the applied domain name.
CONNECTING THE NETWORK CAMERA VIA A MODEM
Purpose:
This camera supports the PPPoE auto dial-up function. The camera gets a public IP address by ADSL dial-up after the camera is connected to a modem. You need to configure the PPPoE parameters of the network camera. Refer to Section 5.3.3 Configuring PPPoE Settings for detailed configuration.
Note: The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes after rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a domain name from the DDNS provider (E.g. DynDns.com). Please follow the steps below for normal domain name resolution and private domain name resolution to solve the problem.
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USER MANUAL | VISIX 360 Network Camera
NORMAL DOMAIN NAME RESOLUTION
Steps:
1)Apply a domain name from a domain name provider.
2)Configure the DDNS settings in the DDNS Settings interface of the network camera. Refer to Section 5.3.4 Configuring DDNS Settings for detailed configuration.
3)Visit the camera via the applied domain name.
PRIVATE DOMAIN NAME RESOLUTION
Steps:
1)Install and run the IP Server software in a computer with a static IP.
2)Access the network camera through the LAN with a web browser or the client software.
3)Enable DDNS and select IP Server as the protocol type. Refer to Section 5.3.4 Configuring DDNS Settings for detailed configuration.
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USER MANUAL | VISIX 360 Network Camera
3Access to the Network Camera
3.1 Accessing by Web Browsers
Steps:
1)Open the web browser.
2)Input the IP address of the network camera in the address bar, e.g., 192.0.0.64 and press the Enter key to enter the login interface.
3)Input the user name and password and click Login.
Login Interface
Notes:
!The default user name is admin, and the default password is 12345.
!Switch the display language from the upper-right corner.
1)Install the plug-in before viewing the live video and operating the camera. Please follow the installation prompts to install the plug-in.
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USER MANUAL | VISIX 360 Network Camera
Download and Install Plug-in
Install Plug-in (1)
Install Plug-in (2)
Note: You may have to close the web browser to install the plug-in. Please reopen the web browser and log in again after installing the plug-in.
4Live View
4.1 Live View Page
Purpose:
The live view page allows you to view the real-time video, capture images, realize PTZ control, set/call presets and configure video parameters.
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USER MANUAL | VISIX 360 Network Camera
Log in the network camera to enter the live view page, or you can click Live View on the menu bar of the main page to enter the live view page.
Descriptions of the live view page:
Live View Page
Menu Bar:
Click each tab to enter Live View, Playback, Log and Configuration page respectively.
Layout Control:
Click each tab to adjust the layout of the live view. 4:3, 16:9, and auto are selectable.
Live View Window:
Display the live view in fisheye mode, panorama mode, or PTZ mode.
Toolbar:
Operations on the live view page, e.g., live view, capture, record, audio on/off, two-way audio, etc.
PTZ Control:
Panning, tilting and zooming actions, and the PTZ speed of the camera.
Preset/Patrol Settings:
Set and call the preset/patrol for the camera.
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USER MANUAL | VISIX 360 Network Camera
4.2 Starting Live View
In the live view window as shown in Figure 4-2, click 
on the toolbar to start the live view of the camera.
Live View Toolbar
Descriptions of the Toolbar
Icon
/
/
Description
Start/Stop live view.
The window size is 4:3.
The window size is 16:9.
Self-adaptive window size.
Manually capture the picture.
Manually start/stop recording.
Audio on and adjust volume /Mute.
/
/ |
Turn on/off microphone. |
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4.3 Recording and Capturing Pictures Manually
In the live view interface, click 
on the toolbar to capture the live pictures or click 
to record the live view.
The saving paths of the captured pictures and clips can be set on the Configuration > Local Configuration page. To configure remote scheduled recording, please refer to Section 6.2.
Note: The captured image will be saved as JPEG file or BMP file in your computer.
4.4 Operating PTZ Control
Purpose:
In the live view interface, you can use the PTZ control buttons to realize pan/tilt/zoom control of the camera.
If the expand mode is 1 fisheye + 3 PTZ or 1 panorama + 3 PTZ, you can use the PTZ control interface to adjust the view angle and the PTZ speed.
PTZ CONTROL PANEL
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USER MANUAL | VISIX 360 Network Camera
On the live view page, click 
to show the PTZ control panel or click 
to hide it.
Click the direction buttons to control the pan/tilt movements.
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PTZ Control Panel |
Notes: |
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There are 8 direction arrows ( , , , |
, , , , ) in the live view window when you click and drag the |
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mouse in the relative positions. |
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Descriptions of PTZ Control Panel |
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Icon |
Description |
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Auto Scan |
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Zoom in/out |
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Adjust speed of pan/tilt movements |
SETTING / CALLING A PRESET
! Setting a Preset:
A.In the PTZ control panel, select a preset number from the preset list.
Setting a Preset
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USER MANUAL | VISIX 360 Network Camera
B.Use the PTZ control buttons to move the lens to the desired position.
2)Pan the camera to the right or left.
3)Tilt the camera up or down.
4)Zoom in or out.
C.Click 
to finish the setting of the current preset.
D.You can click 
to delete the preset.
Note: You can configure up to 128 presets.
!Calling a Preset:
This feature enables the camera to point to a specified preset scene manually when an event takes place. For the defined preset, you can call it at any time to the desired preset scene.
In the PTZ control panel, select a defined preset from the list and click 
to call the preset.
Calling a Preset
SETTING / CALLING A PATROL
Note: No less than 2 presets have to be configured before you set a patrol.
Steps:
|
T |
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1) Click |
h |
to enter the patrol configuration interface. |
e |
2)Select a path No., and click 
to add the configured presets.
3)Select the preset, and input the patrol duration and patrol speed.
4)Click OK to save the first preset.
5)Follow the steps above to add the other presets.
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USER MANUAL | VISIX 360 Network Camera
Add Patrol Path
6)Click 
to save a patrol.
7)Click 
to start the patrol, and click 
to stop it.
8)(Optional) Click 
to delete a patrol.
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User Manual | VISIX 360 Network Camera
5Network Camera Configuration
5.1 Configuring Local Parameters
Note: The local configuration refers to the parameters of the live view, record files and captured pictures. The record files and captured pictures are the ones you record and captured using the web browser and thus the saving paths of them are on the PC running the browser.
Steps:
5)Enter the Local Configuration interface:
Configuration > Local Configuration
Local Configuration Interface
6)Configure the following settings:
!Live View Parameters: Set the protocol type and live view performance.
!Protocol Type: TCP, UDP, MULTICAST and HTTP are selectable.
!TCP: Ensures complete delivery of streaming data and better video quality, yet the real-time transmission will be affected.
!UDP: Provides real-time audio and video streams.
!HTTP: Allows the same quality as of TCP without setting specific ports for streaming under some network environments.
7)MULTICAST: It’s recommended to select MCAST type when using the Multicast function. For
detailed information about Multicast, refer to Section 5.3.1 TCP/IP Settings.
!Live View Performance: Set the live view performance to Shortest Delay, Real Time, Balanced or Best Fluency.
!Rules: It refers to the rules on your local browser, select enable or disable to display or not display the colored marks when the motion detection, face detection, or intrusion detection is
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