3xLOGIC VIGIL Client User Manual

VIGIL Client Software v7.00.0000

Users Guide

March 2012 Revision

Table of Contents

1	INTRODUCTION .....................................................................................................................................................................		5
2	SYSTEM REQUIREMENTS ....................................................................................................................................................		6
3	FEATURES..............................................................................................................................................................................		7
4	MAIN SCREEN........................................................................................................................................................................		8
	4.1	ICON TOOLBAR ..................................................................................................................................................................	8
	4.2	INFORMATION BAR.............................................................................................................................................................	9
	4.3	CAMERA SIDEBAR .............................................................................................................................................................	9
5	SERVERS WINDOW .............................................................................................................................................................		10
	5.1	ADD / EDIT A SERVER ......................................................................................................................................................	11
	5.2	DVR SETTINGS ...............................................................................................................................................................	12
	DVR Recorder Tab ................................................................................................................................................................		12
	Picture Quality Tab ................................................................................................................................................................		14
		Simple Settings Tab ...........................................................................................................................................................	14
		Advanced Settings Tab ......................................................................................................................................................	14
	Camera Names Tab ..............................................................................................................................................................		15
	Camera Settings Tab .............................................................................................................................................................		15
		Camera Settings Sub-Tab..................................................................................................................................................	15
		Recording Mode Sub-Tab ..................................................................................................................................................	16
		CODEC Settings Tab .........................................................................................................................................................	18
	Settings Tab...........................................................................................................................................................................		20
		Site Name...........................................................................................................................................................................	20
		Global Server Settings Tab ................................................................................................................................................	20
		Sequence Tab ....................................................................................................................................................................	21
		Auto Logon .........................................................................................................................................................................	21
		Data Drive Settings ............................................................................................................................................................	21
	Users Tab ..............................................................................................................................................................................		22
	Update Tab ............................................................................................................................................................................		23
	5.3	REMOTE REGISTER .........................................................................................................................................................	24
6	CAMERA SIDEBAR ..............................................................................................................................................................		25
	6.1	SITES TAB.......................................................................................................................................................................	25
	Cameras Treeview.................................................................................................................................................................		25
	Audio Treeview ......................................................................................................................................................................		26
	Relays Treeview ....................................................................................................................................................................		26
	V-POS Treeview ....................................................................................................................................................................		26
	Chat Treeview........................................................................................................................................................................		27
	Server Alarms Treeview ........................................................................................................................................................		27
	POS/ATM Live Treeview .......................................................................................................................................................		28
	6.2	GROUPS TAB ..................................................................................................................................................................	29
7	LIVE VIEWER........................................................................................................................................................................		30
	7.1	LIVE VIEWER CONTROLS..................................................................................................................................................	30
	7.2	LIVE VIEWER WINDOW RIGHT CLICK MENU.......................................................................................................................	31
	7.3	FULL SCREEN MODE .......................................................................................................................................................	32
	7.4	ON SCREEN DISPLAY (OSD) CONFIGURATION ..................................................................................................................	33
	7.5	PTZ CAMERA CONTROLS ................................................................................................................................................	33
	7.6	RECORDING MODES ........................................................................................................................................................	36
8	V-POS TREEVIEW CONFIGURATION ................................................................................................................................		37
	8.1	V-POS EXCEPTIONS .......................................................................................................................................................	37
	Add / Edit Exceptions.............................................................................................................................................................		38
	8.2	V-POS EVENTS ..............................................................................................................................................................	40
	Exception Event Playback .....................................................................................................................................................		42

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8.3	V-POS SETTINGS ...........................................................................................................................................................	43
General Tab ...........................................................................................................................................................................		43
Database Settings Tab ..........................................................................................................................................................		44
DVR Settings Tab ..................................................................................................................................................................		45
Email Settings Tab.................................................................................................................................................................		45
Event Settings Tab ................................................................................................................................................................		46
DVR Site Information Tab ......................................................................................................................................................		46
8.4	V-POS REPORTS ............................................................................................................................................................	47
Report Criteria........................................................................................................................................................................		47
	Manual Query.....................................................................................................................................................................	47
	Predefined Exception Query ..............................................................................................................................................	49
	Search for Transaction by Receipt.....................................................................................................................................	49
Report Results .......................................................................................................................................................................		49
8.5	V-POS QUICK SEARCH ...................................................................................................................................................	50
9 DIGITAL VIRTUAL SWITCH.................................................................................................................................................		51
9.1	VIRTUAL SWITCH KEYPAD ................................................................................................................................................	51
9.2	VIRTUAL SWITCH SCREEN................................................................................................................................................	52
10	SEARCHING ......................................................................................................................................................................	54
10.1	SEARCHING VIDEO ..........................................................................................................................................................	55
Search Criteria .......................................................................................................................................................................		55
Video Search Results ............................................................................................................................................................		55
10.2	SEARCHING POS/ATM DATA...........................................................................................................................................	56
Search for Line Items.............................................................................................................................................................		56
Search for Transaction ..........................................................................................................................................................		56
10.3	CUSTOM SEARCH ............................................................................................................................................................	58
10.4	VIDEO PLAYBACK ............................................................................................................................................................	59
Playback Controls ..................................................................................................................................................................		60
Advanced Playback Controls .................................................................................................................................................		61
	Smart Search Tab ..............................................................................................................................................................	61
	Zoom Tab ...........................................................................................................................................................................	62
	Adjust Image Tab ...............................................................................................................................................................	62
	Markers Tab .......................................................................................................................................................................	63
	Buffering Tab......................................................................................................................................................................	63
	Audio Tab ...........................................................................................................................................................................	64
	Visual Search Tab ..............................................................................................................................................................	64
Controlling Playback Video with Digital PTZ: ........................................................................................................................		64
Playback Right-click Menu:....................................................................................................................................................		65
11	EXPORTING ......................................................................................................................................................................	66
11.1	STILL IMAGE EXPORTING .................................................................................................................................................	66
11.2	VIDEO EXPORTING...........................................................................................................................................................	67
11.3	AUDIO EXPORTING ..........................................................................................................................................................	68
11.4	EXPORT FILE BROWSER ..................................................................................................................................................	68
12	SITE MAP ..........................................................................................................................................................................	70
13	SERVER ALARMS ............................................................................................................................................................	71
13.1	PREVIEW ALARMS ...........................................................................................................................................................	72
13.2	SUPPRESS ALARMS .........................................................................................................................................................	72
13.3	SEARCH ALARMS.............................................................................................................................................................	73
14	SETTINGS .........................................................................................................................................................................	74
14.1	STARTUP TAB .................................................................................................................................................................	74
Managed by VCM ..................................................................................................................................................................		74
Enable Client Login................................................................................................................................................................		75
14.2	LIVE TAB .........................................................................................................................................................................	76
14.3	SEARCH TAB ...................................................................................................................................................................	77
14.4	ALARMS TAB ...................................................................................................................................................................	78
14.5	HARDWARE TAB ..............................................................................................................................................................	79
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14.6		DESTINATIONS TAB..........................................................................................................................................................	80
14.7		AUDIO TAB ......................................................................................................................................................................	80
14.8		CHAT TAB .......................................................................................................................................................................	80
14.9		SITEMAPS TAB ................................................................................................................................................................	81
14.10		TRANSCODER TAB .......................................................................................................................................................	81
14.11		VIRTUAL SWITCH TAB ..................................................................................................................................................	81
Digital Virtual Switch ..............................................................................................................................................................			82
Analog Virtual Switch .............................................................................................................................................................			83
Virtual Switch Input Mappings ...............................................................................................................................................			84
15	SITE MAP DESIGNER ......................................................................................................................................................		85
15.1		SITE MAP DESIGNER ICONS AND BUTTONS .......................................................................................................................	86
15.2		SITE MAP / HOT SPOT PROPERTIES .................................................................................................................................	87
16	DV PLAYER.......................................................................................................................................................................		88
17	LANGUAGE SWITCHER ..................................................................................................................................................		90
18	CONTACT INFORMATION ...............................................................................................................................................		91

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1 Introduction

VIGIL Client gives you unrivalled access to live and recorded video from any of your networked DVR’s. Advanced playback and intelligent SmartSearch functionality lets you identify and review events of interest quickly and easily. The result is a more accurate and efficient investigation of incidents with easy export of evidence material. Our mapping function provides unlimited map layers and camera links for unrivaled access to your cameras.

A unique combination of control, efficiency, and adaptability offering investigators unparalleled accessibility and manageability to their video network. The result is faster response times, reduced investigator times, and increased access and effectiveness of your video surveillance investments.

VIGIL Client’s advanced SmartSearch functionality includes:

•Instant playback of 1, 5 or 10 minute video increments with the click of a mouse

•The ability to define advanced search parameters, incorporating video analytics and POS/ATM data integration for unrivalled incident investigations

•Quickly and accurately navigate through large amounts of recorded high-definition video

•Advanced playback – review recorded video using an intuitive interface and buttons. Users can play forward and reverse, at normal or variable speed (up to 50-times)

•Bookmark and export video clips or still images in industry-standard formats including AVI or 3xLOGIC’s Authenticated Video for forensic investigations. Files are exported with our exclusive DV Player application ensuring that recipients can easily access and view surveillance video related to your investigation.

Advanced Control Feature - Alarm monitoring

•Can be triggered by an internal system event, as well as external third-party access control and building management system triggers.

•VIGIL Client's Virtual Switch Functionality enables additional PC VGA monitor outputs to be used as a Virtual Switch. This allows the user constant live view of their sites on the virtual switch monitors while maintaining the standard VIGIL Client monitor for regular usage, i.e. live, playback, export and alarm window usage. The Virtual Switch can be controlled using on screen virtual keyboard or using a Pelco KBD300a.

Advanced Control Feature - POS/ATM Integration

•Instantly link surveillance footage with related transactional data for complete access of your operation. Increase compliance requirements while reducing shrinkage and theft. Coupled with advanced exception-based reporting functionality enables operators to be notified in the event of POS/ATM transactions fall outside the norm – so called POS/ATM exceptions.

3xLOGIC (www.3xlogic.com) is based in Victoria, British Columbia and is the manufacturer of the VIGIL line of digital video products which have been available under a variety of OEM names and our own VIGIL name for over 10 years.

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2 System Requirements

	Recommended
Operating System	Microsoft Windows XP Professional SP3 or Windows 7 Professional or Ultimate (32 or 64 bit)
CPU	Intel Core2 Duo, minimum 2.8 GHz
RAM	Minimum 2 GB (4GB when running Virtual Switch)
Video Card	PCI Express 1GB (2GB when running Virtual Switch)
Hard Drive	SATA (Minimum 100MB required for install)

Note: VIGIL Client will only run on Windows platforms that support DirectX 7.01 or higher. Run DxDiag.exe to view the version of DirectX that is currently installed.

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3 Features

		Details
	Search	Retrieve a list of stored footage for specified cameras from a start date/time to an end date/time.
	Quick Search	Retrieve a list of all footage for the past 1 – 8 hours.
	Regular Playback	Scan through recorded footage using play/pause buttons.
	Scroll-bar Playback	Use a scroll-bar to locate footage by dragging to a desired location, or skim ahead or back 1 or
		10 frames per click.
	Current Frame	See the frame number, frame count, frame size (in KB) and frame time/date for the currently
		displayed frame.
	Video Cueing	Cue video to a specified date/time or frame number.
	Save Footage	Save the currently displayed video footage in AVI or Authentic Video (MJPG) format.
	Save Picture	Save the currently displayed frame in JPG or BMP format.
	Full Screen	View footage or pictures at their full resolution.
	Live Viewer	View many video feeds at once; see the site name, camera name and local time/date for each
		live video feed; with the client/server, view feeds for multiple sites at once.
	Modular Live and	View Live and Playback feeds at the same time.
	Playback

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4 Main Screen

This is the Main Screen window that is displayed when VIGIL Client has finished loading.

4.1Icon Toolbar

This table is a quick listing of the main to olbar buttons and their usage. Detail of each corresponding window is outlined in later sections.

Exits the VIGIL Client program. Click Yes in the Exit Confirmation window to exit VIGIL Client. This will cause VIGIL Client to no lon ger display alarm events.

Logs off the current user.

Opens the Servers window. Clicking the button opens the context menu from which Site settings can be loaded from a configure d VCM Server or from Local settings.

Opens the Cameras list. You can also open this sidebar from the menu by going to View | Cameras.

Opens the Search window. Clicking the button opens the context menu from which the Custom Search window can be open ed.

Opens the Exports window. You can also open this window from the menu by going to View | Export File Browser.

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Opens the Site Map window. You can also open this window from the menu b y going to View | Site Map.

Opens the Server Alarms window. You can also open this window from the me nu by going to View | Server Alarms.

Opens the Digital Virtual Sw itch window.

Opens the Settings window. You can also open this window from the menu by going to View | Settings. Clicking the button opens the context menu from which the VIGIL Client settings can be imported or exported.

Opens the About 3xLOGIC Inc. Client window that displays the software version.

4.2Information Bar

The information bar found at the very bottom of the main Client window provides you with the last command sent to the Virtual Switch, CPU usage, date, time, and chat status. A green CPU ba r indicates that the CPU usage is under 95 percent; red indicates that it is over 95 percent, clicking on the CP U Usage will bring up an information screen detailing information about the system, current streams and virtual switch.

4.3Camera Sidebar

The Sidebar will be discussed in section 6 Camera Sidebar.

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5 Servers Window

A Server in this context is a DVR PC r unning VIGIL Server. The purpose of setting up servers is to make connecting to local and remote servers more efficient than remembering IP addresse s or DNS names. Server information is stored by a description th at is created by the user. Note: If Managed by VCM is enabled in the Settings, the Servers list will be populated by the VCM Server the Client connects to. The Servers window displays a list of saved servers. It also d isplays their current connection status and o ffers different buttons to interact with the servers, change settings and more.

Disconnect

Add

Remove

Edit

DVR Settings

Connect All

Connect

Connect

As…

Disconnected from the server.

Connected to the server.

Connected to the server, but with non-administrative privileges.

Connects to all configured servers. If a server does not have a username and password stored in the settings, it will prompt for the username and password.

Connects to the selected server only. If the server does not have a username and password stored in the settings, it will prompt for the username and password.

Connects to the selected server only. However, it will automatically bypass the stored username and password and will prompt one for this connection.

Opens a prompt asking if you want to disconnect from the currently selected server.

Opens the Server Settings window where you can add a server.

Opens a prompt confirming if you wish to remove the currently selected server from the server list.

Opens the Server Settings window for the currently selected server allowing you to change the stored settings.

Opens the DVR Settings window for the currently selected server. You must be connected to the server with administrative privileges for this to be available.

Remote Register

Opens the Registration window for the currently selected server.

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5.1Add / Edit a Server

Click the Add or Edit (with a Server Selected) buttons from the Servers window to open the Server Settings window.

Description

IP/DNS

Name

User Name/

Password

Use Dialup

TCP/IP

Ports

A short description or name that will be used to identify this server.

The IP address or DNS name of the server. To use a dialup connection, leave this setting blank and Enable Use Dialup, select the dialup connection to use from the drop-down menu.

The user name and password that VIGIL Client will use to log in to the server. If these are left blank, a prompt will be opened during connection for the user name and password to be input manually. Note: The default administrator login to VIGIL Server is: username administrator and password 123. The default user login is: username user and password 123.

Enable to use a dialup connection to connect to a server. Note: At least one Windows dialup connection must be set up for this feature to become enabled.

Open a window to change the default TCP/IP port settings if they have been altered on the server.

For the Client software to connect properly to the Server, the TCP/IP Ports in the Client software must match the TCP/IP Ports on the Server.

To change the TCP/IP Ports: select a preset number from the drop-down menu; enter in the Data Port and then click the Get Settings button; or enter the ports manually.

Get Settings

Reset to Defaults

Retrieves the settings from the server. Enter the Data Port and then click the Get Settings button to retrieve the other ports from the server.

Click to reset the ports to their default values.

Check Network Status

Checks the status of your network every set amount of time.

Timeouts Before Failure

The number of times VIGIL Client will attempt to connect to a Server before marking the Server as offline.

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Live Overlay

Enables live overlay features from an installed capture card to be used. Select the input number Use Live Overlay from the drop-down menu.

From Card Capture

Card Note: For this feature to function properly Live Overlay must be enabled in the Settings | Hardware section and the capture card drivers must be installed.

Input Number Select the input number for the live overlay from the drop-down menu.

Poll Server Data

Poll Server Data

Enable Polling of Server Alarms and Live POS/ATM Data from the DVR Server. The frequency of polling can also be configured.

5.2DVR Settings

To access a remote server’s DVR settings, VIGIL Client must be connected to the server with administrative privileges. Select a server from the list and click Connect. If the default user does not have administrative privileges, use Connect As to login as an administrator.

DVR Recorder Tab

From this window, cameras can be set to start or stop recording, the server can be rebooted or updated, and basic information about the operating performance of the DVR is displayed.

Start	Starts recording on the currently selected camera(s).
Stop	Stops recording on the currently selected camera(s).
Reboot	Restarts the server. Warning: This action will restart the server and take it temporarily offline.

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Sequence

Update

Hardware

Opens the Sequence window which turns on/off the camera sequencing on connected analog monitors. Note: The sequences must be configured on the Server.

Uploads and applies a n update file on the server. Select the .VGL update file and the update process will begin. W arning: This action will restart the server and take it temporarily offline.

Opens the Hardware Information window which provides some basic information about the Capture Card installed in the VIGIL Server.

Camera information is displayed in the mai n portion of the window. Three status icons are used to show the status of each camera:

Along with the status icons, camera settings are also displayed. The camera recording frame rate , the recording resolution, recording mode and compressiion quality are listed.

Camera is currently recording.

Camera is currently stopped and not recording.

Camera is disabled.

At the bottom of the window, DVR information such as running time, number of Client Connections, current CPU and Memory usage and Oldest / New est Footage Dates are displayed.

System running since

CPU

Connections

Mem

Oldest Footage/

Newest Footage

Shows the time wh en the VIGIL Server was last rebooted.

Shows the CPU usage on the DVR.

Shows the amount of client connections to the DVR.

The total memory usage on the DVR.

Shows the date and time of the oldest/newest footage stored on the D VR.

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Picture Quality Tab

The recording quality of each camera can be adjusted on this tab.

Simple Settings Tab

Adjust the camera recording quality to preset values: Low (20), Medium (40), High (60) and Super-High (80).

Advanced Settings Tab

Adjust the camera recording quality between 20 and 90. This is for fine-tuning the camera recording quality.

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Camera Names Tab

The Camera Names tab allows the ability to change the name of each camera.

To change the name of a camera, type in the new name beside the camera number and click either Apply or

OK.

Camera Settings Tab

The Camera Settings tab provides advanced configuration of camera parameters, recording mode and rates, and recording CODECs.

Camera

Select a camera to configure.

Default Camera Settings Set the currently selected camera back to default settings.

Default All Cameras Set all cameras back to default settings.

Camera Settings Sub-Tab

Brightness

Sharpness

Contrast

Hue

Saturation U/

Saturation V

Noise Reduction

Adjusts the brightness of the video footage.

Adjusts the sharpness of the video footage

Adjusts the contrast of the video footage.

Adjusts the hue of the video footage.

Adjusts the U and V color difference signals used in YUV color format for the video footage. Note that not all cameras use a YUV color format, in which case, adjusting the Saturation U slider will adjust the color saturation while the Saturation V slider will have no effect.

Reduces video noise on grainy video images. Warning: If this value it is set too high it may have detrimental effects.

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Recording Mode Sub-Tab

The Recording Mode Sub Tab allows for the Recording Speed of the Camera and the Recording Mode to be configured. There are four Recording Mode options encompassing a full range of recording possibilities. These modes are accessible by selecting the appropriate option from the Recording Mode drop-down menu.

Set Speeds

Constant

Motion

Opens the Recording Speed window. The recording speed can be set individually for Constant, Motion and Alarm Recording Mode. Use the drop-down menu to select the desired number of frames per second (fps). Note: Network cameras will often record and play back at a slower rate than what was set in the Recording Speed window, depending on the bandwidth and camera.

Always recording, 24 hours 7 days a week.

Records only when motion is detected. Full configuration over motion area, amount of motion, size of motion and post motion recording time makes this a very versatile recording mode.

Post Motion Record

Trigger Blocks

Motion Sensitivity

The length of time a camera continues to record before and after motion or an alarm is detected.

The number of motion zones necessary to trigger the motion detector. The recommended value is 1.

Controls the sensitivity of the motion detection. High sensitivity will detect a large amount of motion; less sensitivity will detect a smaller amount of motion.

Reset to Default Resets the motion settings back to their default values.

Alarm Only

Schedule

Records in alarm mode when any alarm is detected. The alarms can be of any type including Video Analytics, Video Motion, Digital Input and POS/ATM alarms.

Records based on a schedule. The easy to use graphical interface provides a full overview of a week’s schedule in 15-minute intervals. This mode offers full control over recording times and any combination of constant or motion controlled recording modes. If Schedule is selected from the Recording Mode drop-down menu, the Schedule window will appear. To edit an existing schedule click the … button to open the Schedule window. To modify a schedule, click the appropriate recording mode button (Const or Motion) and then click-and-drag across a time slot. Areas that are blank (no color) have no recording modes defined for that time and will not record any footage.

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Note: The smallest time interval that can be used is a 15 minute period.

Const

Motion

HZoom+/-

VZoom+/-

Move a time period

Copy a time period

Change record mode

Change the start/end time

Importing from another camera

Viewing start and end times of a section

Deleting a time period

Deleting a

schedule

Apply Schedule To

All Cameras

Sets or changes the section to Constant recording mode; these time periods are colored green.

Sets or changes section to Motion recording mode; these time periods are colored blue.

Expands and contracts the schedule horizontally; this allows for better precision in setting time periods.

Expands and contracts the schedule vertically.

Click and hold the Shift key, then click-and-drag the section.

Click and hold the Ctrl key, then click-and-drag the section.

Click a section of the schedule, and then click the appropriate button (Const or Motion) to change the recording mode for that section.

Select the section by clicking on it and then click-and-drag the right or left edge of the section.

Select the camera from the Import From Camera drop-down menu, and then click Import. This will overwrite the current schedule.

Select the section by clicking on it. The start and end times of the section are displayed near the bottom left corner of the Schedule window. Hover the mouse over any part of the section to display the time.

To select a section, click on it and then click Delete.

Click the Clear All button to delete the entire schedule.

When marked, this checkbox will apply the created schedule to all cameras that have been set to Schedule recording mode.

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CODEC Settings Tab

The CODEC Settings tab allows advanced configuration of the recording CODEC used for storing video footage.

Normally, two video encoding CODECs are available for recording video footage: AZTECH and MPEG4, however some models support Hardware CODECs, which have slightly different customization options.

AZTECH CODEC Settings

The AZTECH CODEC is the default CODEC for most systems. To switch the recording CODEC to AZTECH, select the AZTECH option from the CODEC drop-down menu.

	Space Saving	Enables advanced compression technology to decrease the file size of recorded footage.
	Mode (AZTECH)
	Enabled	Note: This is a CPU intensive setting.
	Sensitivity	Adjusts the threshold used by the CODEC to identify areas of change between frames. The higher
		the sensitivity, the smaller a change is encoded.
		Adjusts the noise threshold used by the comparison algorithm when determining whether a block
	Noise Adaptive	contains a change. When this value is increased, more noise is allowed in the block without
		triggering change for that block. This feature does not decrease noise in an image.
	Detect Using	Determines whether grayscale or color will be used to detect changes. Note: Color detection is a
	Grayscale/ Color	CPU intensive setting.
	Use B Frame	Uses bi-directional frames to decrease the file size of recorded footage. Note: This setting is
		extremely CPU and Memory intensive.

MPEG4 CODEC Settings

To switch the recording CODEC to MPEG4, select the MPEG4 option from the CODEC drop-down menu.

Key-frame Rates

Motion Search

Scope

Quantization

Method

Sets the number of key-frames recorded per second. The higher the value, the greater the data space needed for recording, but the higher the quality of the video.

Changes the size of the regions used to detect motion.

Selects the type of compression. H263 offers higher compression than MPEG4 but requires more CPU usage.

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ME Accuracy

ME Algorithm

ME Vectors

Motion Estimation Accuracy includes two options: Full Pixel and Half Pixel. Full Pixel checks for motion comparing differences of full pixels. Half Pixel will check for motion using an interpolation method that detects finer movements. Note: Half Pixel is a CPU intensive setting.

The Motion Estimation Algorithm changes the shape of the area used for motion detection and includes two options: Full Search and Fast Search. Fast Search will save CPU time but Full Search is more accurate.

Sets the number of vectors tested for motion from 1 to 4. The greater the number, the more CPU processing is required.

Hardware CODEC Settings

Depending on the DVR model, it may use Hardware CODEC recording, which has slightly different customization options. For some types of cards the CODEC used can be changed on the VIGIL Server Settings | Hardware Tab via the Hardware CODEC Dropdown box.

Variable Bit Rate	The default setting of Variable Bit Rate allows the encoder to change its recording bit rate
	automatically as required. This option offers the best combination of file size and visual quality.
	Changes a variable bit rate into a constant bit rate. A setting of Constant Bit Rate with a very high
Constant Bit Rate	bit rate selected will provide the maximum video quality settings, although this is at the expense of
	storage space.
Restrict Maximum	Sets a hard limit on the maximum quality that can be recorded. Use the slide bar to select the
Bit Rate	desired maximum bit rate.

Recording Rate / Resolution

In the Recording Rate / Resolution Section, the cameras are grouped into Bank tabs that represent the physical camera banks in the DVR. This allows the user to maximize the capture resolution and recording speeds for each camera bank. When the number of FPS is changed in the Recording Rate / Resolution window, it is applied to all recording modes.

Note: The number of banks and the cameras in each bank is determined by the capture card installed, which cannot be configured. There are many possible layouts of banks and channels per bank. If no capture card is installed (NVR) only the Network Camera tab will be available.

Camera Select a camera number within the current bank tab to change its settings.

Capture

Select the desired recording resolution from the drop-down menu.

Resolution

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Select the desired number of frames per second. Each bank has a set amount of FPS that can be set Recording Speed to its cameras. Values will change depending on the recording speeds for other cameras within the

same bank.

Network cameras are automatically detected and the analog feed is disabled for that camera Network Camera number. Network camera speeds are independent of other cameras and do not change the

maximum allowable FPS for cameras belonging to the same camera bank.

Settings Tab

The Settings tab provides control over some of the basic behaviour of the DVR server.

Site Name

The name of the Site where VIGIL Server is located. The site name is included when saving still images.

Global Server Settings Tab

Auto-Start Recorder

Network Logging

Resolve Client Name

A/C Cameras

Watchdog

Limit Search to One Day

Client Connections

When enabled, the DVR starts recording footage as soon as the VIGIL Server program is launched. When disabled, the user must manually start the recorder using the controls in the Recorder Controls window.

Logs network activity that can be reviewed in the Network Log Analyzer.

When enabled, client IP addresses are translated into their computer names for easier recognition.

Enable A/C Cameras to set VIGIL Server to record footage from A/C powered cameras. Disable it to record footage from D/C powered cameras.

When enabled, the watchdog circuit on the video capture card is used to verify that VIGIL Server is responsive. If the software becomes unresponsive, then the watchdog will reboot the DVR

When enabled, the Search window will be limited to performing searches for a single day only.

Enter the maximum number of simultaneous client connections allowed.

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Sequence Tab

The Sequence tab configures the camera display sequences for the analog output monitors. Only analog video feeds can be added to a sequence. This is due to hardware limitations on the capture cards.

Monitor Number	Select the analog output monitor number for the sequence.
Auto Start	When enabled, the sequence for the selected analog output monitor is started automatically when
Sequence	VIGIL Server starts.
Add	Add a new camera to the sequence with a specified dwell time.
Edit	Modify the dwell time of the selected camera.
Delete	Remove the selected camera from the sequence.
Up / Down	Moves the selected camera up/down in the sequence.

Auto Logon

When this is checked, a message prompts for a username and password. The username and password entered will be used to log into VIGIL Server automatically when the program is launched.

Data Drive Settings

The Data Drive Settings area displays the data drive information of the DVR. The path of the drive and the available/total space of the drive are displayed.

The status of the data drive is indicated by its icon:

Configured drive

Currently recording on this drive

Drive warning

Drive error, contact your system administrator.

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Users Tab

The Users tab allows the configuration of users on the DVR with specific permissions. Each user belongs to a group and each group has a set of permissions.

Users

Click the Users button to access the User configuration options.

Add a User

Edit a User

Changing a

Users Group

Delete a User

Click the Add button and enter a Username, Group and Password in the Add New user window.

Select a User from the Drop-Down Menu and click the Edit button. The user’s group or password can be changed, the user’s name cannot.

Select a User from the Drop-Down Menu and check the box beside the Group the User will be a member of.

Note: A User can only belong to one group.

Select a User from the Drop-Down Menu and click the delete button.

Groups

Click the Groups button to access the Group configuration options.

Add a Group Click the Add button and enter a group name in the Add New Group window.

Select a group from the Drop-Down menu and enable the check box beside each permission that Permissions the group will have. To disable permissions for the group, un-check the box beside the

permission.

Select All / None Enable all permissions or disable all permissions.

Delete a Group Select a Group from the Drop-Down Menu and click the delete button.

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Update Tab

The Update tab controls the VIGIL Update Service on the remote server. This tool can be used to provide software updates to the server alone or host updates for interconnected VIGIL DVR Systems.

Daily

Weekly

Automatically apply updates

Local Products to Update

A Primary Server provides update files to other systems, but does not receive

Primary update files from other systems and Server does not automatically apply updates locally. Update files must be manually

added to the Updates tab.

A Secondary Server acts as both a client and a server. As a client it receives update files from other Update

Secondary Servers and applies them locally. As a Server Server, it provides update files to other systems, both files added manually as

well as files it receives from other systems.

A Client receives and applies updates to Client local software, but does not provide

update files to other systems.

Update

Server

The DNS name or IP Address and port

Address /

for the main server the update service

Port

will check for update files.

Backup

The DNS name or IP Address and port

Server

of the backup server to check for

Address /

update files. The backup server will be

Port

checked if the connection to the main update server fails.

The Update Service connects to the Update Server once per day during the hour specified In This Hour.

The Update Service connects to the Update Server once per week on the day selected from the drop-down menu during the hour specified In This Hour.

When a new version of software is available for one of the products listed in the Local Products to Update section, it is automatically applied. Note: When this feature is enabled, the system will restart itself, apply the update, and restart itself again.

The products listed here will be updated when a new update is available. If a product is installed, but not listed, it will not be updated.

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5.3Remote Register

Opens the Registration window, where you can register software components for the remote server.

To obtain registration information for VIGIL Server, record or export the Serial number listed in the registration window. Send the following information to 3xLOGIC at [e-mail].

The serial number or serial number export file.

Your Name, Company Name and Contact Information.

Details of the modules you wish to purchase.

A representative will contact you to complete the transaction. If you receive a Registration file, use the import feature to import the registration information. If you receive registration keys, Select the appropriate module from the Unregistered Modules drop-down list, enter the registration key, and click Register.

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6 Camera Sidebar

The Camera Sidebar consists of three tabs: Sites, Groups and POS/ATM Data (Live). The default view is the Sites tab.

6.1Sites Tab

The standard camera organization is by server site. To view cameras listed by sit e, click the Sites tab. A camera can be viewed in the Live Viewer by double-clicking the camera’s name.

Server site status is indicated by one of these three icons:

Site connected with administrat or privileges.

Site connected without administrator privileges.

Site not connected.

Right-Click on a Site Name for the following Options:

	Connect	Connect to the site with the configured username and
		password.
	Connect As…	Enter a username and password to connect to the
		site.
	Refresh	Reload the Information from the Site.
	Disconnect	Disconnect from the Site.

Cameras Treeview

The Cameras Treeview shows all configured and currently enabled cameras on the con nected Server.

Display All

Double Click

Right Click

Double Click Display All to open all Cameras on this site in Live View Windows.

Double Click on a Camera to open it in a Live View Window.

Right Click on a Camera and choose Replay C amera to playback the last two minutes of footage.

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Audio Treeview

The Audio Treeview shows all configured and currently enabled Audio channels on the connected Server.

	Double Click	Double Click on an Audio Channel to Play it Live.
		Control Volume with the Windows Volume controls.
	Current	The currently selected Live Audio channel.
	Channel
		This slider adjusts the audio sensitivity without
	Sensitivity	affecting the sensitivity settings on the connected
		server.
	Stop	Click to Stop playing the current Live Audio Channel.
		This level meter indicates the audio level for the
		currently selected audio channel.

Relays Treeview

The Relays Treeview shows all configured Relays on the connected Server and allows for them to be quickly toggled on or off.

The current status of the Relay is indicated by the following icons:

The Relay is Toggled On.

The Relay is Toggled Off.

Double Click the Refresh option to poll the current state of the Refresh Relays from the DVR Server. Client does not actively poll for

relay state as that would be prohibative on bandwidth.

V-POS Treeview

The V-POS Treeview will be available when V-POS is installed on the DVR Server. Details of each option will be discussed in Section 8 - V-POS Treeview Configuration.

Opens the POS/ATM Exceptions window, where POS/ATM Exceptions Exceptions can be created, edited, deleted, imported,

exported or manually run.

Opens the POS/ATM Exception Events window, where

Events users can view, acknowledge, or playback POS/ATM exception alerts.

Settings

Opens the Settings window, where V-POS settings can be configured.

Reports

Opens the Reports window, where manual or predefined queries can be run.

Opens the Quick Search window, where transactions can

Quick Search be searched for by receipt number, IDX line number or

Event ID number.

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Chat Treeview

VIGIL Server and Client include a chat feature to speak or write back and forth between VIGIL Clients connected to VIGIL Servers. The Chat session is initiated by the VIGIL Client only and can be used to communicate via voice or text chat. Double click on Chat in the Treeview to initiate a chat session with the selected Server.

Note: For voice chat to be available and function correctly, audio settings for Chat must be configured correctly in the VIGIL Server Settings window (see the VIGIL Server Users Guide for more information).

Hands Free

Talk

Voice Detection

Graphs

Send Text

Sensitivity

Check Hands Free for VIGIL Chat to automatically detect the volume level and only send voice when sound reaches a specific volume. Uncheck Hands Free to use the Talk button to manually start and stop sending voice data.

When Hands Free is unchecked, click Talk to send voice data. Unclick Talk to stop sending voice data.

The voice detection graphs provide a visualization of voice data detected in the chat session.

Sends a typed message. Type text into the textbox and click Send Text.

Use the slide bar to adjust the chat audio sensitivity. To the left is less sensitive, to the right is more sensitive. Note: Use the down button to expand the Controls section.

Server Alarms Treeview

Double Click on the Server Alarms Treeview item to open the Alarms window for the selected server. Server Alarm Polling must be enabled for this option to work.

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POS/ATM Live Treeview

Double Click on the POS/ATM Live Treeview item to open the POS/ATM Data (Live) window for the selected store.

Site The Site Name is listed in the Title of the

Name window in [ ].

Enter a register number to filter from the POS/ATM data, or leave the entry blank to view data from all data terminals.

Filter

The POS/ATM Data (Live) window presents Data in tabular form with these columns:

•Qty. – The quantity of the item purchased.

•Item – The item purchased.

•Amount – The price of the item purchased.

•Code – The transaction code identifies the type of transaction.

•Reg # – The cash register number.

•Cashier – The cashier currently logged into the data terminal.

•Receipt # – The receipt number of the current receipt.

•Timestamp – The time at which the Point of Sale event occurred.

•Idx – A unique identifier to quickly identify and find POS/ATM data line items.

The column headers are all able to be resized as well as moved around within the window. Simply drag and move the column header to the desired location. The column locations can be reset by right-clicking in the

Live POS/ATM Data window and selecting Reset Column Order.

Note: Some types of data terminals do not support all of the columns that are available.

There are four options available when the POS/ATM Data (Live) window is right-clicked:

Copy Line

Copies the selected data record to the Windows clipboard.

Opens the Select Destination window where an export destination is selected. After making a selection, the POS/ATM Export Settings window

Export All Records opens. Select the time periods to export or select Export All to export all Data records. Once complete, click OK to begin the export process. Click Cancel to exit without exporting.

Print All Records Prints the live POS/ATM Data to the default printer.

Reset Column Order Resets the order of the POS/ATM Data columns if they have been rearranged.

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