3com 3CRWE51196 users manual

OfficeConnect®
Wireless Cable/DSL Gateway User Guide
http://www.3com.com/
Part No. DUA5119-6AAA01 Published April 2002
3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145
Copyright © 2002, 3Com Technologies. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Technologies.
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If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.
3Com and OfficeConnect are registered trademarks of 3Com Corporation. The 3Com logo is a trademark of 3Com Corporation.
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ENVIRONMENTAL STATEMENT
It is the policy of 3Com Corporation to be environmentally-friendly in all operations. To uphold our policy, we are committed to:
Establishing environmental performance standards that comply with national legislation and regulations.
Conserving energy, materials and natural resources in all operations.
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Improving our environmental record on a continual basis.
End of Life Statement
3Com processes allow for the recovery, reclamation and safe disposal of all end-of-life electronic components.
Regulated Materials Statement
3Com products do not contain any hazardous or ozone-depleting material.
Environmental Statement about the Documentation
The documentation for this product is printed on paper that comes from sustainable, managed forests; it is fully biodegradable and recyclable, and is completely chlorine-free. The varnish is environmentally-friendly, and the inks are vegetable-based with a low heavy-metal content.
ONTENTS
C
A
BOUT THIS GUIDE
Naming Convention 7 Conventions 7
Feedback about this User Guide 8 Related Documentation 8 Product Registration 8
I
1
NTRODUCING THE OFFICECONNECT WIRELESS CABLE
OfficeConnect Wireless Cable/DSL Gateway 9 Wireless Cable/DSL Gateway Advantages 10 Package Contents 10 Minimum System and Component Requirements 11 Front Panel 11 Rear Panel 13
H
2
3
ARDWARE INSTALLATION
Introduction 15
Safety Information 15
Positioning the Gateway 15
Using the Rubber Feet 16 Before you Install your Gateway 16 Powering Up the Gateway 16 Connecting the Wireless Cable/DSL Gateway 16
S
ETTING UP YOUR COMPUTERS
Obtaining an IP Address Automatically 19
Windows 2000 19
Windows XP 20
Windows 95/98/ME 20
Macintosh 20 PPPoE Client Software 21 Web Proxy Settings 21
/DSL G
ATEWAY
R
4
UNNING THE SETUP WIZARD
Accessing the Wizard 23
Password 25
Timezone 26 WAN Settings 26
PPPoE Mode 26 Dynamic IP Address Mode 27
Static IP Mode 28 LAN Settings 28 DHCP 28 Summary 30
G
5
ATEWAY CONFIGURATION
Navigating Through the Gateway Configuration Pages 31
Main Menu 31 Option Tabs 31
Getting Help 31
Welcome Screen 32
Notice Board 32 Password 32
Changing the Administration Password 33 Wizard 33
LAN Settings 33
Unit Configuration 33 DHCP Clients List 34
Wireless Settings 35
Wireless Configuration 35
Channel Selection 35
Service Area Name/SSID 35 Encryption 36
Wireless Encryption Type 36
Encryption Keys 36 Connection Control 38
Connected Client List 38
Modifying a MAC Address 39
Deleting a MAC Address 40 Connected Clients List 40
Internet Settings 40
Connection to ISP 40
IP Allocation Mode 40 PPP over Ethernet connection 41 Dynamic IP Address 42 Static IP Address 42
Advanced 43
Clone MAC 43
Firewall 43
Virtual Servers 43
Virtual DMZ 44 Virtual Server 44
Special Applications 45
PCs Privileges 46 Security 48
Allow PING from the Internet 48 Disable Firewall 49 Enabling Remote Administration 49
System Tools 49
Restart 49 Time Zone 50 Configuration 50
Backup Configuration 50 Restore Configuration Data 51 Reset to Factory Default 51
Upgrade 51
Status and Logs 52
Status 52 Logs 52 Support 53
T
6
ROUBLESHOOTING
Basic Connection Checks 55 Browsing to the Gateway Configuration Screens 55 Connecting to the Internet 56 Forgotten Password 56 Wireless Networking 57 Alert LED 58 Recovering from Corrupted Software 58 Frequently Asked Questions 59
U
A
B
C
SING DISCOVERY
Running the Discovery Application 61
Windows Installation (95/98/2000/Me/NT) 61
IP A
DDRESSING
The Internet Protocol Suite 63 Managing the Cable/DSL Gateway over the Network 63
IP Addresses and Subnet Masks 63
Typ e O n e 63 Typ e Two 64
How does a Device Obtain an IP Address and Subnet Mask? 64
DHCP Addressing 64 Static Addressing 65 Auto-IP Addressing 65
T
ECHNICAL SPECIFICATIONS
Interfaces 67
WLAN Interface 67 Operating Temperature 67 Power 67 Humidity 67 Dimensions 67
Weight 67 Standards 67 System Requirements 68
Operating Systems 68 Ethernet Performance 68 Wireless Performance 68 Cable Specifications 68
S
D
AFETY INFORMATION
Important Safety Information 69 Wichtige Sicherheitshinweise 69 Consignes importantes de sécurité 70
END U
E
3Com Corporation END USER SOFTWARE LICENSE AGREEMENT 73
SER SOFTWARE LICENCE AGREEMENT
ISP I
F
NFORMATION
Information Regarding Popular ISPs 75
G
LOSSARY
I
NDEX
R
EGULATORY NOTICES
ABOUT THIS GUIDE
This guide is intended for use by those responsible for installing and setting up network equipment; consequently, it assumes a basic working knowledge of LANs (Local Area Networks) and Internet gateway systems.
If a release note is shipped with this OfficeConnect Wireless Cable/DSL Gateway and contains information that differs from the information in this guide, follow the information in the release note.
Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) on the 3Com World Wide Web site:
http://www.3com.com
Naming Convention Throughout this guide, the OfficeConnect Wireless Cable/DSL Gateway is referred
to as the “Gateway”.
Conventions
Category 3 and Category 5 Twisted Pair Cables are referred to as Twisted Pair Cables throughout this guide.
Table 1 and Table 2 list conventions that are used throughout this guide.
Tabl e 1 Notice Icons
Icon Notice Type Description
Information note Information that describes important features or instructions
Caution Information that alerts you to potential loss of data or potential
damage to an application, system, or device
Warning Information that alerts you to potential personal injury
Tabl e 2 Text Conventions
Convention Description
The words “enter” and “type”
Keyboard key names If you must press two or more keys simultaneously, the key names are
When you see the word “enter” in this guide, you must type something, and then press Return or Enter. Do not press Return or Enter when an instruction simply says “type.”
linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
8 A
BOUT THIS GUIDE
Tab le 2 Text Conventions (continued)
Convention Description
Words in italics Italics are used to:
Emphasize a point.
Denote a new term at the place where it is defined in the text.
Identify menu names, menu commands, and software button names. Examples:
From the Help menu, select Contents.
Click OK.
Feedback about this
User Guide
Your suggestions are very important to us. They will help make our documentation more useful to you. Please e-mail comments about this document to 3Com at:
pddtechpubs_comments@3com.com
Please include the following information when commenting:
Document title
Document part number (on the title page)
Page number (if appropriate)
Example:
OfficeConnect Wireless Cable/DSL Gateway User Guide
Part Number DUA5119-6AAA01
Page 24
Do not use this e-mail address for technical support questions. For information about contacting Technical Support, please refer to the Support and Safety Information sheet.
Related Documentation In addition to this guide, each OfficeConnect Wireless Cable/DSL Gateway
document set includes one Installation Guide. This guide contains the instructions you need to install and configure your Wireless Cable/DSL Gateway.
Product Registration You can now register your OfficeConnect Wireless Cable/DSL Gateway on the
3Com web site and receive up-to-date information on your product:
http://support.3com.com/registration/frontpg.pl
1
INTRODUCING THE OFFICECONNECT
IRELESS
W
Welcome to the world of networking with 3Com®. In the modern business environment, communication and sharing information is crucial. Computer networks have proved to be one of the fastest modes of communication but, until recently, only large businesses could afford the networking advantage. The OfficeConnect to the small office.
The products that compose the OfficeConnect range give you, the small office user, the same power, flexibility, and protection that has been available only to large corporations. Now, you can network the computers in your office, connect them all to a single Internet outlet, and harness the combined power of all of your computers.
®
product range from 3Com has changed all this, bringing networks
C
ABLE
/DSL G
ATEWAY
OfficeConnect Wireless Cable/DSL Gateway
The OfficeConnect Wireless Cable/DSL Gateway is designed to provide a cost-effective means of sharing a single broadband Internet connection amongst several wired and wireless computers. The Gateway also provides protection in the form of an electronic “firewall,” preventing anyone outside of your network from seeing your files or damaging your computers.
As you can see in the example in Figure 1, one computer is connected to the Internet. This computer must always be powered on for the other computers on the network to access the Internet.
Figure 1 Example Network Without a Wireless Cable/DSL Gateway
When you use the Wireless Cable/DSL Gateway in your network (Figure 2), it becomes your connection to the Internet. Connections can be made directly to the Gateway, or to an OfficeConnect Hub or Switch, expanding the number of computers you can have in your network.
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