2Wire HDCR-3630G, HDCR-4830G, HDCR-2430G, HDCR-1230G User Manual

WELLS BLOOMFIELD, LLC

2 ERIK CIRCLE, P. O. Box 280 Verdi, NV 89439

telephone: [phone]

fax: [phone]

www.wellsbloomfield.com

164

Model HDCR-2436G

OPERATION MANUAL

HEAVY DUTY GAS

CHAR-ROCK

CHARBROILER

HDCR-1230G
HDCR-2430G
HDCR-3630G
HDCR-4830G

INSTALLATION

FOR YOUR SAFETY

Do not store gasoline or other flammable liquids

in the vicinity of this or any other appliance.

MODELS:

Includes

USE & CARE

WARNING:
Improper installation, adjustment, alteration, service or maintenance can cause
property damage, injury or death. Read the installation, operating and mainte­nance instructions thoroughly before installing or servicing this equipment.

IMPORTANT:

The purchaser of this equipment must post in a prominent location instructions to be followed in the
event the user smells gas. This information shall be obtained by consulting the local gas supplier.

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of

this appliance. Additional manuals are available from your WELLS DEALER.

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS U S ING OR

INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

PRINTED IN CHINA

p/n 307737 Rev. (-) ECN-xxxxx M164 081103 cps

ENGLISH

Unless otherwise specified, all commercial cooking
equipment manufactured by WELLS BLOOMFIELD, LLC is
warranted against defects in materials and workmanship for
a period of one year from the date of original installation or
18 months from the date of shipment from our factory,
whichever comes first, and is for the benefit of the original
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN
FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE, AND/OR FOR DIRECT,
INDIRECT OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.
This warranty is void if it is determined that, upon inspection
by an authorized service agency, the equipment has been
modified, misused, misapplied, improperly installed, or
damaged in transit or by fire, flood or act of God. It also
does not apply if the serial nameplate has been removed, or
if service is performed by unauthorized personnel. The
prices charged by Wells Bloomfield for its products are

SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS

LIMITED WARRANTY STATEMENT

based upon the limitations in this warranty. Seller’s
obligation under this warranty is limited to the repair of
defects without charge by a Wells Bloomfield factory
authorized service agency or one of its sub-service
agencies. This service will be provided on customer’s
premises for non-portable models. Portable models (a
device with a cord and plug) must be taken or shipped to
the closest authorized service agency, transportation
charges prepaid, for service. In addition to restrictions
contained in this warranty, specific limitations are shown in
the Service Policy and Procedure Guide. Wells Bloomfield
authorized service agencies are located in principal cities.
This warranty is valid in the United States and Canada and
void elsewhere. Please consult your classified telephone
directory, your foodservice equipment dealer or contact:

Service Department, Wells Bloomfield, LLC

P.O. Box 280, Verdi, Nevada 89439

phone [phone] or fax [phone]

for information and other details concerning warranty.

1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.

2. All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.

3. All problems due to electrical connections not made

in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are

not covered by this warranty.

4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.

5. Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.

6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and

preventative maintenance items, such as servicing and

SHIPPING DAMAGE CLAIM PROCEDURE

NOTE: For your protection, please note that equipment in

this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon
acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY:

Regardless of the extent of the damage.

cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.

7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.

8. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.

9. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on non­warranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of

non-genuine Wells parts completely voids any

warranty.

10. Installation, labor, and job check-outs are not

considered warranty and are thus not covered by this
warranty.

11. Charges incurred by delays, waiting time or operating

restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.

3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked,
notify the transportation company or carrier immediately,
and file “CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the
date the delivery was made to you. Be sure to retain
the container for inspection.

Wells Bloomfield cannot assume liability for damage or loss
incurred in transit. We will, however, at your request, supply
you with the necessary documents to support your claim.

164 307737 OpManual for HDCR-Series Char-Rock Broilers

xi

TABLE OF CONTENTS

ENGLISH

WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 3
INSTALLATION 4
OPERATION 8
CLEANING INSTRUCTIONS 10
TROUBLESHOOTING SUGGESTIONS 12

PARTS & SERVICE 13
CUSTOMER SERVICE DATA 13

FRANÇAIS
DESCRIPTION ET AVERTISSEMENTS DE SÛRETÉ 14

SPÉCIFICATIONS 15
FONCTIONNALITÉS ET COMMANDES 16

PRÉCAUTIONS & RENSEIGNEMENTS D’ORDRE
GÉNÉRAL 17
INFORMATIONS CONCERNANT LES AGENCES 17
INSTALLATION 18
FONCTIONNEMENT 22

ENGLISH

INTRODUCTION

Thank You for purchasing this Wells Bloomfield appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that it

gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for the

appliance in a manner which will ensure its optimum performance.

SPECIFICATIONS

MODEL STYLE FUEL

HDCR-1230G

HDCR-2430G

164 307737 OpManual for HDCR-Series Char-Rock Broilers

HDCR-3630G

2 Burners w/

Individual Control

4 Burners w/

Individual Control

6 Burners w/

Individual Control

Natural Gas 5.0” W.C.

Propane (LP) 10” W.C.

Natural Gas 5.0” W.C. 80,000

Propane (LP) 10” W.C.

Natural Gas 5.0” W.C. 120,000

Propane (LP) 10” W.C.

MANIFOLD

PRESSURE

B.T.U.

per HOUR

40,000
30,000

60,000

90,000

HDCR-4830G

8 Burners w/

Individual Control

Natural Gas 5.0” W.C. 160,000

Propane (LP) 10” W.C.

1

120,000

FEATURES & OPERATING CONTROLS

GRATE - RAISED POSITION

SPLASH GUARD

CHAR-ROCK

STONES

SUPPORT

GRID

ADJUSTABLE

LEG

GAS PRESSURE

REGULATOR

GREASE

DEFLECTOR

GREASE TROUGH

GRATE - NORMAL POSITION

GREASE DISCHARGE
CHUTE

DRIP PAN

CONTROL KNOB
“OFF” POSITION

CONTROL KNOB
“ON” POSITION

164 307737 OpManual for HDCR-Series Char-Rock Broilers

GAS
MANIFOLD

MAIN BURNER

REFLECTOR

PILOT BURNER

AIR ADJUSTMENT SHUTTER

Fig. 1 Heavy Duty Gas Char-Rock Broiler - Features & Operating Controls

2

GAS CONTROL VALVE

PILOT FLAME ADJUST

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments
only.

This appliance is intended
No other use is
agents.

This appliance must be installed by a technician qualified and certified
or licensed to install gas-fired equipment. A licensed technician must
perform the initial start-up and adjustment of the appliance.

Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.

DO NOT submerge appliance or burners in water. This appliance is
not jet stream approved. DO NOT direct water jet or steam jet at this
appliance, or at any control. DO NOT splash or pour water on, in or
over any controls. DO NOT wash counter around this appliance with
water jet. Burners which have become wet must be thoroughly dried
before use.

Griddle surface will be very hot when in use. Contact will cause severe
injury.

This appliance must be operated with the supplied 4” legs properly
installed. Do not operate the appliance without legs installed.

Do not operate this appliance if the smell of gas is present. Turn off
all gas supply valves and move to a remote location to call your
Authorized Wells Service Agent for service.

The technical content of this manual, including any parts breakdown
illustrations and/or adjustment procedures, is intended for use by
qualified technical personnel only.

Any procedure which requires the use of tools must be performed by a
qualified technician.

This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.

recommended or authorized by the manufacturer or its

to prepare food for human consumption.

WARNING:

FIRE HAZARD

All servicing of the gas
supply and combustion
components of this appliance
must be performed by a
technician trained and
certified in the maintenance
of gas appliances.
Improper servicing of gas
equipment can result in fire
and explosion.

WARNING:

HEALTH and FIRE
HAZARD

Appliance must have legs
installed to insure proper
combustion. Operation
without legs installed can
lead to fire, injury and death.

CAUTION:

HOT SURFACE

Exposed surfaces can be hot
to the touch and may cause
burns.

This appliance conforms to NSF Standard 4 for sanitation only if
installed in accordance with the supplied Installation Instructions and
maintained according to the instructions in this manual.

This appliance meets ANSI Z.83.11 specifications for gas-fired food

164 307737 OpManual for HDCR-Series Char-Rock Broilers

service equipment.
This appliance is Canadian Standards Association design certified for

gas operation

3

AGENCY LISTING INFORMATION

STD 4

INSTALLATION

ENGLISH

NOTE: DO NOT discard
the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.

This appliance must be
properly ventilated. Failure to
provide and maintain proper
ventilation of exhaust gasses
can result in severe injury or
death.

WARNING:

FIRE HAZARD

Do not store gasoline or
any other flammable or
combustible material near this
appliance. The open flame
can cause such materials to
ignite.

The area where the griddle is
installed must be kept clear of
combustibles and flammables.
This includes mops, rags,
grease, wrapping paper and
electric cords.

NOTICE: Manufacturer’s
warranty on this charbroiler is
in effect only when the griddle
is installed in accordance with
these instructions and local
codes and ordinances or, in
the absence of local codes,
the National Fuel Gas Code,
ANSI Z223.1 (current edition).
The manufacturer of this
griddle assumes no liability for
any damage or injury resulting
from failure to comply with this
notice.

DANGER:

HEALTH
HAZARD

UNPACKING & INSPECTION

Carefully remove the appliance from the carton. Remove all
protective plastic film, packing materials and accessories from the
appliance before connecting performing any installation procedure.

Carefully read all instructions in this manual and the Installation
Instruction Sheet packed with the appliance before starting any
installation.

Read and understand all labels and diagrams attached to the
appliance.

Carefully account for all components and accessories before
discarding packing materials. Store all accessories in a convenient
place for later use.

COMPONENTS
Grates, Support Grids, Grease Deflectors and Burners
(12", 2 ea.; 24", 4 ea.; 36", 6 ea.; 48", 8 ea.)
Char-Rock Stones
(-12", 3 lbs.; 24", 6 lbs.; 36", 9 lbs.; 48", 12 lbs.)
Adjustable Legs (set of 4)
Drip Tray
Wire Brush

SETUP
This appliance is designed for use in non-combustible locations

only. Setup the hotplate only on a firm, level, non-combustible
surface.

Verify local codes for requirements. Concrete, tile, terrazzo or metal
surfaces are recommended. Metal or tile over combustible material
may not meet code for non-combustible surfaces.

Clearances to non-combustible surfaces must be maintained.

Maintain 0” from side and rear to non-combustible walls, and 4” from
non-combustible counter as established by provided 4” legs.

Maintain adequate clearances for cleaning and proper operation.

The hotplate must be installed in an area with sufficient make-up air
for proper combustion, and must be installed such that the flow of
combustion and ventilation air will not be obstructed.
For servicing, Wells Mfg. recommends 6” clearance from rear of the
appliance to wall.

Install adjustable legs, one on each corner
of the appliance, in the holes provided.
Verify that the unit sits firmly ON ALL FOUR
LEGS. With the adjustable legs, adjust as
required to level the appliance. All four legs
must be adjusted to firmly contact the floor in
order to prevent tipping.

When used with an exhaust fan, special
precautions must be observed to avoid
interference with the operation of the char­broiler,
such as drafts and air starvation.

164 307737 OpManual for HDCR-Series Char-Rock Broilers

4

INSTALLATION (continued)

GAS APPLIANCE CODE COMPLIANCE

The installation of gas piping from the outlet side of the gas meter or
service regulator to the charbroiler must be performed by a technician
qualified and certified or licensed to install gas-fired equipment.

A licensed and qualified technician must perform the initial startup and
adjustment of this appliance.

The installation of this gas-fired appliance must conform to local codes,
or in the absence of such codes, with the current edition of
National Fuel Gas Code ANSI Z223.1.

For use in the State of Massachusetts, this appliance must be installed
in compliance with Massachusetts Fuel Gas and Plumbing Code

CMR 248.

The installation of this gas-fired appliance must comply with
applicable portions of NFPA 96 for ventilation. The current edition of
NFPA 96 (Standard for the Installation of Equipment for the Removal

of Smoke and Grease Laden Vapors from Commercial Cooking
Equipment) specifies ventilation requirements to ensure the removal

of exhaust gasses and products of combustion.

IT IS THE RESPONSIBILITY OF THE INSTALLER TO ENSURE
THAT THIS GAS BROILER INSTALLATION CONFORMS TO ALL
APPLICABLE CODES AND ORDINANCES.

The venting of this appliance must not be obstructed, nor may such
venting interfere with the flow of combustion air required for proper
operation of the gas burners.

Additionally:

1. The gas supply line used to connect the appliance to the ga s
supply system must be black iron pipe, or other material as
approved by local ordinance for gas piping.

2. Gas supply piping must be 3/4” inside diameter or greater.

3. Use pipe sealant made specifically for gas piping on all pipe
joints. Apply sealant sparingly to the male threads only
Sealant must be resistant to the action of LP gas.

4. Verify that all supply piping is clean and free of obstructions, dirt,
chips and pipe sealant compound prior to installation.

5. All pipe joints must be checked for leaks before lighting. Leak
checks should be performed with a soap and water solution.
NEVER CHECK FOR LEAKS WITH AN OPEN FLAME.

164 307737 OpManual for HDCR-Series Char-Rock Broilers

6. This appliance must be installed so that there is adequate and
proper clearance for operation and servicing.

DANGER:

FIRE AND
EXPLOSION
HAZARD

NEVER use an open flame to
check for gas leaks. Fire and
explosion may result.

ENGLISH

WARNING:

RISK OF INJURY

Installation procedures must
be performed by a qualified
technician with full knowledge
of all applicable gas-fired
appliance codes. Failure can
result in personal injury and
property damage.

IMPORTANT:

All pipe joints must be
checked for leaks before
lighting. Leak checks should
be performed with a soap and
water solution.

IMPORTANT:

Information on the
construction and installation
of ventilating hoods may be
obtained from the current
edition of NFPA 96

Standard for the Installation
of Equipment for the Removal
of Smoke and Grease Laden
Vapors from Commercial
Cooking Equipment.

Copies of this standard are
available from the
Nation Fire Protection Assn.:

.

NFPA
1 Batterymarch Park
P.O. Box 9101
Quincy, MA 02269-9101

5

INSTALLATION (continued)

ENGLISH

DANGER:
FIRE AND
EXPLOSION
HAZARD

NEVER use an open flame to
check for gas leaks. Fire and
explosion may result.

IMPORTANT:

All pipe joints must be checked
for leaks before lighting. Leak
checks should be performed
with a soap and water solution.

WARNING:
FIRE HAZARD

This appliance is supplied with
a gas pressure regulator.
Failure to properly install the
supplied regulator will result in
an extremely hazardous
condition.

Flow arrow stamped on body
of regulator must point toward
the griddle.

Vent hole must point UP.

IMPORTANT:

Verify fuel gas type. If the
available fuel does not match
the nameplate specification,
exchange the appliance for the
correct type.

IMPORTANT:

The appliance and its
individual manual shutoff valve
must be disconnected from
supply system piping during
any pressure testing of that
system at pressures in excess
of 1/2 p.s.i. (3.5 kPa).

Also, the appliance must be
isolated from the gas supply
piping system by closing its
individual manual shutoff valve
during any pressure testing of
the gas supply piping at test
pressures equal to or less than
1/2 p.s.i. (3.5 kPa).

INSTALLING THE GAS GRIDDLE

Refer to the nameplate. Verify the fuel type and pressure, which must
match the nameplate specifications. Connecting the hotplate to the
wrong fuel type and/or pressure will compromise the safety and/or
performance of the appliance.

BE SURE TO MAINTAIN REQUIRED CLEARANCES TO
COMBUSTIBLE SURFACES.

The appliance must be placed in its final operational position and
leveled front-to-back and side-to-side, with a spirit level, prior to
beginning the gas piping installation. Re-check the level of the unit
at the conclusion of the gas piping installation.

Each gas appliance is supplied with a separate gas pressure
regulator, which must be installed on the manifold pipe protruding
from the rear of the griddle. Ensure that the regulator is installed
such that the flow arrow stamped on the body of the regulator points
toward the griddle. Failure to properly install the supplied regulator
will result in an extremely hazardous condition.

A moisture trap (drip leg) consisting of a tee, 4” nipple pointing down,
and cap must be installed upstream of the gas pressure regulator.

A manual gas shut-off valve may be required by local codes and is,
in any case, strongly recommended. The shut-off valve must be
installed between the gas supply piping and the gas pressure
regulator.

VENT

SUPPLIED
REGULATOR

BACK OF BROILER

GAS

SHUT-OFF

VALVE*

GAS
SUPPLY*

Fig. 2 Gas Supply Piping

It is the responsibility of the gas piping installer to identify the code
requirement for a shut-off valve.

Shut-off valves, moisture trap and all associated piping must be
supplied by the gas piping installer.

FLOW

DRIP LEG*

* by others

164 307737 OpManual for HDCR-Series Char-Rock Broilers

6

INSTALLATION (continued)

SET GAS PRESSURE:

Gas pressure regulator is factory set.

SET PILOT FLAME:

Remove all burner control knobs, then remove the front panel.
Remove grates.

The pilot adjustments are near the control valve for each set of
burners.

Using a small, flat-blade screwdriver, turn the screw clockwise to
decrease the flame size, or counter-clockwise to increase the
flame size.

Adjust the pilot flame to 1/4” high. Test for operation: all sections
of the burner must light without undue delay. Drafty conditions
may require a higher flame to allow the pilot to remain lit.

Replace the grates, front panel and all knobs before returning the
unit to service.

ADJUST BURNER FLAME:

Remove all burner control knobs, then remove the front panel.
Remove grates and radiants.

Turn an individual burner on.
Loosen the locking screw on the shutter.
Turn the shutter to admit more or less air as required. Adjust the

air shutter until the flame is mostly blue in color.
Tighten the locking screw when finished. Replace tall grates and

radiants, the front panel and all knobs before returning the unit to
service.

IMPORTANT:

Adjustments must be performed
by a qualified technician only.

IMPORTANT:

The appliance is shipped from
the factory equipped for natural
gas and adjusted for sea level
to 2000 feet elevation.
For conversion to LP / Propane,
or for operation above 2000 feet
elevation, contact your
Authorized Wells Service
Agency.

ENGLISH

BURNER

FLAME

ADJUST

MORE AIR

164 307737 OpManual for HDCR-Series Char-Rock Broilers

Fig. 3 Adjustments

LESS

LOCKING
SCREW

AIR

SHUTTER

BURNER

CONTROL

KNOB

PILOT
FLAME
ADJUST

MORE
FLAME

LESS
FLAME

PILOT

FLAME

ADJUST

7