ZyXEL Prestige 128IMH User Manual

Prestige 128IMH
User’s Guide
Version 1.0
ZyXEL
TOTAL INTERNET ACCESS SOLUTION
ZyXEL Prestige 128IMH User’s Guide
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re­manufactured functionally equivalent product of equal value and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of God or subjected to abnormal working conditions.
Note: Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind or character to the purchaser.
To obtain the services of this warranty, please contact ZyXEL’s Service Center, refer to the separate Warranty Card for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid (USA and territories only). If the customer desires some other return destination beyond the U.S. borders, the customer shall bear the cost of the return shipment. This warranty gives you specific legal rights and you may also have other rights, which vary, from state to state.
Copyright © 1998 by ZyXEL
The contents of this book may not be reproduced (in any part or as a whole) or transmitted in any form or by any means without the written permission of the publisher.
Published by ZyXEL Communications Corporation. All rights reserved. Note: ZyXEL does not assume any liability arising out of the application or use of any
products or software described herein. Neither does it convey any license under its patent rights nor the patents rights of others. ZyXEL further reserves the right to make changes in
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any products described herein without notice. This document is subject to change without notice.
Acknowledgments
Trademarks mentioned in this manual are used for informational purposes only. Trademarks are the properties of their respective owners.
FCC Part 15 Information
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operations.
This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment. Shielded RS-232 cables are required to be used to ensure compliance with FCC Part 15 and it is the responsibility of the user to provide and use shielded RS-232 cables.
Information for Canadian Users
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The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly. The customer should be aware that the compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by you to this equipment or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
For their own protection, users should ensure that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority or electrician, as appropriate.
This digital apparatus does not exceed the class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of Industry Canada. The declarations of CE marking:
The Prestige 128IMH has been approved for connection to the Public Switched Telecommunication Network using interfaces compatible with ITU-TSS recommendation I.420 (Basic Rate ISDN user access). The Prestige 100IH complies with the following directives:
1. The Council Directive 89/336/EEC of 3 May 1992 on the approximation of the laws of
the member states relation to Electro Magnetic Compatibility. (EMC Directive).
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2. Council Directive 91/263/EEC of 29 April 1991 on the approximation of the laws of
the Member States concerning telecommunication terminal equipment. (The Telecom Terminal Equipment Directive).
3. 93/68/EEC of 22 July 1993 amending the Directives 89/336/EEC, 91/263 /EEC and
92/31/EEC. (Marking Directive).
4. The Council Directive 92/31/EEC of 28 April 1992 amending directive on the
approximation of the laws of the member states relating to Eletro Magnetic Compatibility.
Contacting ZyXEL
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications Corporation in one of the following ways:
METHOD NORTH AMERICA OUTSIDE NORTH AMERICA
E-Mail-Tech Support
support@zyxel.com See your local distributor (check
http://www.zyxel.com for a listing)
E-Mail-Sales
sales@zyxel.com sales@zyxel.com.tw
Web Site www.zyxel.com www.zyxel.com Phone (714) 632-0882 (8:00 to 5:00 PM
PST).
+886-3-5782439 Ext.266 (8:00
to 5:00 PM Taiwan local time) Fax (714) 632-0858 +886-3-5782439 FTP File Downloads
ftp.zyxel.com (software and ROM upgrades)
ftp.zyxel.co.at (software and
ROM upgrades) Regular Mail
ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, Taiwan 300, R.O.C
ZyXEL Communications Inc., 1650
Miraloma Avenue, Placentia, CA
92807, U.S.A.
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Table of Contents
1. INTRODUCTION.....................................................................................................1-1
1.1. Features...............................................................................................................1-1
1.2. Applications For Your Prestige............................................................................1-4
1.3. What This Manual Covers...................................................................................1-5
1.4. What This Manual Does Not Cover.....................................................................1-5
1.5. Additional Installation Requirements...................................................................1-5
2. BEFORE YOU BEGIN.............................................................................................2-1
2.1. Road Map and Flow ............................................................................................2-2
2.2. Ordering an ISDN Line.......................................................................................2-3
2.3. Completing the Setup Information Worksheet .....................................................2-3
3. INSTALLATION......................................................................................................3-1
3.1. A Warning On Connection Cables.......................................................................3-1
3.2. Connecting Your Computer and Your Prestige....................................................3-1
3.3. Prestige Front Panel ............................................................................................3-4
3.4. Powering On Your Prestige .................................................................................3-4
3.5. Navigating Through the SMT..............................................................................3-5
4. INITIAL CONFIGURATION..................................................................................4-1
4.1. General Setup Menu............................................................................................4-1
4.2. ISDN Setup Menus..............................................................................................4-1
4.3. ISDN Call Waiting..............................................................................................4-3
4.4. TCP/IP Ethernet Setup and DHCP Menus ...........................................................4-4
5. CONFIGURING THE PRESTIGE FOR INTERNET ACCESS ............................5-1
5.1. Internet Access Configuration .............................................................................5-1
5.2. Single User Account............................................................................................5-3
5.3. Configuration for Single User Account................................................................5-5
5.4. Multiple Servers behind SUA..............................................................................5-5
6. REMOTE NODE CONFIGURATION....................................................................6-1
6.1. Bandwidth on Demand........................................................................................6-5
6.2. Editing PPP Options............................................................................................6-6
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6.3. Configuring Backup ISP Accounts.......................................................................6-7
7. DIAL-IN CONFIGURATION..................................................................................7-1
7.2. Telecommuting ...................................................................................................7-1
7.3. Dial-In Server Application ..................................................................................7-2
7.4. Default Dial-In Setup ..........................................................................................7-3
7.5. Dial-In Users Setup .............................................................................................7-8
8. TCP/IP CONFIGURATION.....................................................................................8-1
8.1. IP Subnet Mask ...................................................................................................8-1
8.2. LAN-to-LAN Application....................................................................................8-2
9. NOVELL IPX CONFIGURATION..........................................................................9-1
9.1. IPX Network Environment..................................................................................9-1
9.2. Prestige on LAN with Server...............................................................................9-2
9.3. Prestige on LAN without Server ..........................................................................9-2
9.4. IPX Spoofing.......................................................................................................9-2
9.5. IPX Ethernet Setup..............................................................................................9-3
9.6. LAN-to-LAN Application....................................................................................9-4
9.7. Static Route Setup ...............................................................................................9-6
10. BRIDGING CONFIGURATION........................................................................10-1
10.1. IPX Spoofing.................................................................................................10-1
10.2. Bridge Ethernet Setup....................................................................................10-1
10.3. LAN-to-LAN Application..............................................................................10-2
11. ADVANCED PHONE SERVICES ..................................................................... 11-1
11.1. Getting Started ..............................................................................................11-1
11.2. Setting Up Supplemental Phone Service.........................................................11-1
11.3. Call Waiting..................................................................................................11-2
11.4. Three way calling ..........................................................................................11-3
11.5. Call Transfer ................................................................................................. 11-3
11.6. Call Forwarding.............................................................................................11-4
12. FILTER CONFIGURATION.............................................................................12-1
12.1. About Filtering..............................................................................................12-1
12.2. Prestige’s Filter Structure..............................................................................12-2
12.3. Configuring a Filter Set.................................................................................12-2
12.4. Configuring a Filter Rule...............................................................................12-5
13. SNMP...................................................................................................................13-1
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13.1. About SNMP .................................................................................................13-1
13.2. Configuring Your Prestige For SNMP Support .............................................. 13-1
14. SYSTEM SECURITY.........................................................................................14-1
14.1. About System Security For the Prestige..........................................................14-1
14.2. Using RADIUS Authentication......................................................................14-1
14.3. Configuring the SMT Password.....................................................................14-4
15. TELNET CONFIGURATION AND CAPABILITIES.......................................15-1
15.1. About Telnet Configuration...........................................................................15-1
15.2. Telnet Capabilities.........................................................................................15-1
16. SYSTEM MAINTENANCE................................................................................16-1
16.1. System Status.................................................................................................16-1
16.2. System Information and Terminal Baud Rate.................................................16-4
16.3. Log and Trace................................................................................................16-5
16.4. Diagnostic ..................................................................................................... 16-7
16.5. Backup Configuration....................................................................................16-9
16.6. Restore Configuration....................................................................................16-9
16.7. Upload Firmware.........................................................................................16-10
16.8. Command Interpreter Mode.........................................................................16-12
16.9. Call Control.................................................................................................16-12
17. TROUBLESHOOTING......................................................................................17-1
17.1. Problems Starting Up the Prestige..................................................................17-1
17.2. Problems With the ISDN Line ....................................................................... 17-1
17.3. Problems with the LAN Interface...................................................................17-2
17.4. Problems Connecting to a remote node or ISP................................................17-2
17.5. Problems for a remote user connecting to a Prestige.......................................17-3
18. SETUP INFORMATION WORKSHEET..........................................................18-1
19. GLOSSARY ........................................................................................................19-1
20. INDEX.................................................................................................................20-1
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List of Figures
Figure 2-1 Installation Flowchart........................................................................................2-2
Figure 3-1 Prestige Rear Panel............................................................................................3-1
Figure 3-2 Prestige Front Panel...........................................................................................3-4
Figure 3-3 Login Screen .....................................................................................................3-5
Figure 3-4 SMT Main Menu...............................................................................................3-6
Figure 4-1 Menu 1 - General Setup.....................................................................................4-1
Figure 4-3 Menu 2 - ISDN Setup for DSS1 (European).......................................................4-2
Figure 4-4 ISDN Advance Setup.........................................................................................4-4
Figure 4-5 ISDN Loop-back Test Screen.............................................................................4-4
Figure 4-6 Menu 3 - Ethernet Setup....................................................................................4-5
Figure 4-7 General Ethernet Setup......................................................................................4-5
Figure 4-8 TCP/IP and DHCP Ethernet Setup.....................................................................4-8
Figure 4-9 Novell IPX Ethernet Setup.................................................................................4-9
Figure 4-10 Bridge Ethernet Setup......................................................................................4-9
Figure 5-1 Internet Access..................................................................................................5-1
Figure 5-2 Menu 4 - Internet Access Setup .........................................................................5-2
Figure 5-3 A Single User Account Using the Prestige.........................................................5-4
Figure 6-1 Menu 11 - Remote Node Profile.........................................................................6-1
Figure 6-2 Menu 11.1 - Remote Node Profile......................................................................6-3
Figure 6-3 Remote Node Filter............................................................................................6-5
Figure 6-4 Remote Node PPP Options.................................................................................6-6
Figure 7-1 Example of Remote User: Telecommuter...........................................................7-2
Figure 7-2 Example of a Dial-In Server Application...........................................................7-3
Figure 7-3 Default Dial-in Setup.........................................................................................7-5
Figure 7-4 Menu 14 - Dial-in User Setup............................................................................7-8
Figure 7-5 Menu 14.1 - Edit Dial-in User ...........................................................................7-8
Figure 8-1 LAN-to-LAN Application..................................................................................8-2
Figure 8-2 Sample IP Addresses .........................................................................................8-3
Figure 8-3 Menu 11.3 - Remote Node Network Layer Options............................................8-4
Figure 8-4 Static Routing Example.....................................................................................8-5
Figure 8-5 Menu 12 - Static Route Setup - Main Menu.......................................................8-6
Figure 8-6 IP Static Route Setup.........................................................................................8-6
Figure 8-7 Edit IP Static Route ...........................................................................................8-6
Figure 9-1 Prestige Operating in IPX Environment.............................................................9-2
Figure 9-2 Menu 3.3 - Novell IPX Ethernet Setup...............................................................9-3
Figure 9-3 LAN-to-LAN application...................................................................................9-4
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Figure 9-4 Menu 11.1 – Remote Node Network Layer Options............................................9-5
Figure 9-5 NetWare Servers on Both Sides of the Link .......................................................9-6
Figure 9-6 Menu 12.2.1 - Edit IPX Static Route..................................................................9-7
Figure 10-1 Bridge Ethernet Setup....................................................................................10-2
Figure 10-2 Remote Node Bridging Configuration............................................................10-3
Figure 10-3 Bridge Static Route........................................................................................10-4
Figure 10-4 Menu 12.4 – Edit Bridge Static Route............................................................10-4
Figure 12-1 Outgoing Packet Filtering Process .................................................................12-1
Figure 12-2 Menu 21 - Filter Set Configuration................................................................12-2
Figure 12-3 Menu 21.1 - Filter Rules Summary................................................................12-3
Figure 12-4 Menu 21.2 – Filter Rules Summary................................................................12-4
Figure 12-5 Menu 21.1.1 - TCP/IP Filter Rule..................................................................12-6
Figure 12-6 Menu 21.1.1 - Generic Filter Rule .................................................................12-8
Figure 12-7 Menu 21.1.3 - IPX Filter Rule .......................................................................12-9
Figure 13-1 Menu 22 - SNMP Configuration....................................................................13-1
Figure 14-1 Menu 23.2 - System Security - External Server..............................................14-2
Figure 14-2 Menu 23.1 - System Security - Change Password...........................................14-4
Figure 15-1 Telnet Configuration on a TCP/IP Network ...................................................15-1
Figure 16-1 Menu 24 - System Maintenance.....................................................................16-1
Figure 16-2 Example of Menu 24.1 - System Maintenance - Status...................................16-2
Figure 16-3 LAN Packet, Which Triggered Last Call.......................................................16-3
Figure 16-4 System Maintenance – Information................................................................16-4
Figure 16-5 Menu 24.2 -System Maintenance - Change Terminal Baud Rate....................16-5
Figure 16-6 Menu 24.3.2 - System Maintenance - Syslog and Accounting ........................16-6
Figure 16-7 Menu 24.4 - System Maintenance - Diagnostic..............................................16-7
Figure 16-8 Trace Display for a Successful IPCP Connection via Manual Call..................16-8
Figure 16-9 Trace Display for a Failed IPCP Connection via Manual Call........................16-9
Figure 16-10 Backup Configuration..................................................................................16-9
Figure 16-11 Restore Configuration................................................................................16-10
Figure 16-12 Menu 24.7 – System Maintenance – Upload Firmware ............................... 16-10
Figure 16-13 Menu 24.7.1 - System Maintenance - Upload Router Firmware..................16-11
Figure 16-14 Menu 24.7.2 - System Maintenance - Upload Router Configuration File....16-11
Figure 16-15 Command Mode........................................................................................16-12
Figure 16-16 Call Control Parameters.............................................................................16-13
Figure 16-17 Blacklist ....................................................................................................16-13
Figure 16-18 Budget Management..................................................................................16-14
Figure 16-19 Call History ............................................................................................... 16-15
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List of Tables
Table 2-1 ISDN Phone Line Information ............................................................................2-4
Table 2-2 IP Values............................................................................................................2-5
Table 3-1 front Panel LED Descriptions .............................................................................3-4
Table 3-2 SMT Menu fields................................................................................................3-7
Table 4-1 Fields in Menu 1.................................................................................................4-1
Table 4-3 Fields in Menu 2 - ISDN Setup for DSS1 (European)..........................................4-3
Table 4-4 Fields in TCP/IP and DHCP Ethernet Setup.......................................................4-8
Table 5-1 Fields in Menu 4 - Internet Access Setup ............................................................5-3
Table 5-2 Services vs. Port number.....................................................................................5-6
Table 6-1 Menu 11.1 - Remote Node Profile Fields.............................................................6-4
Table 6-2 BTR v MTR for BOD..........................................................................................6-5
Table 6-3 Remote Node PPP Options Fields........................................................................6-7
Table 7-1 Default Dial-in Setup Fields................................................................................7-7
Table 7-2 Fields in Menu 14.1 - Edit Dial-in User ..............................................................7-9
Table 8-1 IP Sunnet Mask...................................................................................................8-1
Table 8-2 Menu 11.3 - Remote Node Network Layer Options .............................................8-4
Table 8-3 Edit IP Static Route Fields. .................................................................................8-7
Table 9-1 Remote Node Network Layer Options Fields.......................................................9-6
Table 9-2 Fields in Edit IPX Static Route............................................................................9-7
Table 10-1 Remote Node Bridging Configuration Fields...................................................10-3
Table 10-2 Edit Bridge Static Route Fields .......................................................................10-5
Table 12-1 Abbreviations in Menu 21.1 - Filter Rules Summary.......................................12-3
Table 12-2 IP Filter typeAbbreviations in Menu 21.2........................................................12-4
Table 12-3 IP Gen typeAbbreviations in Menu 21.2..........................................................12-4
Table 12-4 IPX typeAbbreviations in Menu 21.2..............................................................12-4
Table 12-5 Menu 21.1.1 - TCP/IP Filter Rule Fields.........................................................12-7
Table 12-6 Fields in Menu 21.1.1 - Generic Filter Rule ....................................................12-8
Table 12-7 Fields in Menu 21.1.3 - IPX Filter Rule ........................................................12-10
Table 13-1 Fields in Menu 22 - SNMP Configuration.......................................................13-2
Table 14-1 Menu 23.2 - System Security - External Server ............................................... 14-3
Table 16-1 Fields in Example of Menu 24.1 - System Maintenance - Status......................16-3
Table 16-2 Fields in System Maintenance – Information...................................................16-4
Table 16-3 Fields in Menu 24.4 - System Maintenance - Diagnostic.................................16-8
Table 16-4 Fields in Call Control Parameters..................................................................16-13
Table 16-5 Call History Fields ........................................................................................ 16-15
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1. Introduction
Congratulations on your purchase of a ZyXEL Prestige 128IMH Remote Access Router. In a modem-sized box, the Prestige offers inexpensive yet complete telecommunications and internetworking solutions for your home or branch office. The Prestige is ideal for everything from surfing the Internet to receiving calls from remote dial-in users to making LAN-to-LAN connections to remote nodes.
Distinguishing features of the Prestige 128IMH include remote dial-in user support, an Internet Single User Account (Network Address Translation), POTS line support (Plain Old Telephone Service; also called A/B Adapter in Europe), extensive Network Management, built-in 4-port Ethernet hub and the latest security features.
1.1. Features
The Prestige 128IMH is packed with a number of features that give it the flexibility to provide a complete networking solution for almost any user.
1.1.1. Built-in V.90 Modem
This Prestige has a built-in V.90 modem. This enables it to communicate to remote routers or users at speeds up to 56 Kbps through the ISDN connection.
1.1.2. Ease of Installation
The Prestige is a self-contained unit that is quick and easy to install. Physically, it resembles an external modem except for the fact that it is a router and uses Ethernet cables to connect to the host network.
1.1.3. ISDN Basic Rate Interface (BRI)
Using a standard BRI S/T interface, the Prestige supports a full range of switch types. The switch type depends on the Central Office switch ISDN line. The two B-channels can be used independently for two destinations or they can be bundled for a single connection with PPP/MP.
1.1.4. Multiple Networking Protocol Support
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The Prestige is a multi-protocol router. It supports TCP/IP, Novell IPX and Transparent Bridging.
1.1.5. Analog Phone Ports
The Prestige is equipped with two standard telephone jacks to connect to telephones, FAX machines or modems. This allows the ISDN line to be used for voice calls as well as data calls.
1.1.6. Supplementary Voice Features
The Prestige supports the following Supplementary Voice Features on both of its Analog (POTS) Phone Ports:
Call Waiting
Three Way Calling (conference)
Call Transfer
Call Forwarding
1.1.7. Mobile Users with V.90 Modems
The Prestige has a built-in V.90 modem. This allows mobile users that have workstations with remote access capabilities to dial-in to the Prestige using a standard V.90 modem to access network resources.
1.1.8. Built-in 4-Port Ethernet Hub
The Prestige 128IMH is equipped with a built-in 4-port Ethernet hub. The built-in hub eliminates the need to purchase a separate hub when building a one to four-port network. For a larger number of workstations, additional hubs can be daisy-chained to the Prestige.
1.1.9. Dial-on-Demand
The Dial-on-Demand feature allows the Prestige to automatically place a call to a remote node whenever there is traffic coming from any workstation on the LAN to that remote site.
1.1.10. Bandwidth-on-Demand
The Prestige supports bandwidth up to 128Kbps over a single ISDN BRI line. It incorporates PPP/MP (Point-to-Point Protocol/Multilink Protocol) to bundle two B channels
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in a BRI line. In addition, the Prestige dynamically allocates bandwidth between the two B channels, to allow for greater efficiency in data transfer. It supports BAP (Bandwidth Allocation Protocol) and BACP (Bandwidth Allocation Control Protocol) to manage the number of links in a multilink bundle.
1.1.11. Network Management
The Prestige supports two methods of system management: The SMT interface and the Prestige Web Configurator.
1.1.1.1. SMT Interface
The SMT interface is a menu driven network management interface, which can be accessed, via an RS-232 console or a Telnet connection.
1.1.1.2. Prestige Web Configurator
The Prestige Web Configurator is a JAVA based utility designed to allow users to access the Prestige’s management settings via a Worldwide Web browser.
1.1.12. DHCP Support
DHCP (Dynamic Host Configuration Protocol) allows you to automatically assign IP address settings to workstations on your network.
1.1.13. Security
The Prestige supports PAP (Password Authentication Protocol) and CHAP (Challenge Handshake Authentication Protocol).
1.1.14. RADIUS (Remote Authentication Dial In User Service)
The RADIUS feature allows you to use an external, central, Unix based server to support thousands of users.
1.1.15. Call Control
The Prestige provides budget management for outgoing calls and maintains a blacklist for unreachable telephone numbers in order to save you the expense of unnecessary charges.
1.1.16. Data Compression
The Prestige incorporates Stac data compression and CCP (Compression Control Protocol).
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1.1.17. Networking Compatibility
The Prestige is compatible with remote access products from other companies such as Ascend, Cisco and 3Com. Furthermore, it supports Microsoft Windows 95 and Windows NT remote access capability.
1.2. Applications For Your Prestige
Some applications for the Prestige include:
1.2.1. Internet Access
The Prestige supports the TCP/IP protocol, which is the language used for the Internet. It is also compatible with access servers manufactured by major vendors such as Cisco and Ascend.
1.2.2. Internet Single User Account (SUA)
For a small office environment, the Prestige offers a Single User Internet Account feature. This allows for unlimited users on the LAN (Local Area Network) to access the Internet concurrently for the cost of a single account.
Single User Account address mapping can also be used for LAN to LAN connection.
1.2.3. Multiprotocol LAN-to-LAN Connection
The Prestige can dial to or answer calls from another remote access router connected to a different network. The Prestige supports TCP/IP, Novell IPX and has the capability to bridge any Ethernet protocol.
1.2.4. Telecommuting Server
The Prestige allows remote dial-in users to dial-in and gain access to your LAN. This feature enables users that have workstations with remote access capabilities, e.g., Windows 95, to dial in using an ISDN terminal adapter (TA) or a modem to access the network resources without physically being in the office.
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1.3. What This Manual Covers
This manual is divided into five parts.
1. Getting Started (Chapters 1-4) - is structured as a step-by-step guide to help you
connect, install and setup your Prestige to operate on your network.
2. The Internet (Chapter 1) - describes how to configure the Prestige to connect to the
Internet.
3. Setting Up Advanced Applications (Chapters 0-12) - describes how to use the
Prestige for more advanced applications such as LAN to LAN.
4. Management & Maintenance (Chapters 1-1) - provides information on access control
and logging features for network administrators.
5. Troubleshooting & Reference (Chapters 0-19) – contains information about solving
common problems and includes additional references and installation worksheets.
Regardless of the application, it is important that you follow the steps outlined in Chapters 1-4 to correctly connect your Prestige to your LAN. You can then refer to other chapters of the manual depending on which applications you wish to use.
1.4. What This Manual Does Not Cover
This manual assumes that you know how to use your computer and are familiar with your communications software. If you have questions about using either one, refer to the manual for the product.
This manual also does not cover how to configure your LAN workstations to access the Prestige, nor does it cover any aspects of the Prestige Web Configurator. Please refer to the ‘Prestige Quick Start Guide’ for more detail on both of these subjects.
1.5. Additional Installation Requirements
In addition to the contents of your package, there are other hardware and software requirements you need before you can install and use your Prestige. These requirements include:
An ISDN telephone line installed by your telephone company.
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An Ethernet connection to your computer.
To Access the Prestige via the console port: A computer equipped with communications
software configured to the following parameters:
VT100 terminal emulation.
9600 Baud rate.
No parity, 8 Data bits, 1 Stop bit.
After the Prestige has been successfully connected to your network, you can make future changes to the configuration by using a Telnet application.
Please make sure that you have all of these components before you attempt to install your Prestige.
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2. Before You Begin
To ensure successful installation of your Prestige, we strongly recommend that you carefully follow the steps outlined in Chapters 1 and 2. These chapters are designed as a guide for you to collect the necessary information about your ISDN phone line and the LAN to which the Prestige will be connected. Once this information has been collected, it will be used to configure your Prestige.
After you have successfully configured your Prestige, please see the appropriate chapters to setup your specific application.
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2.1. Road Map and Flow
Below is a schematic flowchart. It is intended to guide you through a successful installation of your Prestige.
Figure 2-1 Installation Flowchart
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2.2. Ordering an ISDN Line
If you do not have the ISDN line installed already, we suggest that you order it from your telephone company as soon as possible to avoid the long waits common when ordering a new line.
If you have an ISDN line installed and working, you can reference the following sections to insure that your line is set up properly to allow all the features of your Prestige to operate.
To order a new ISDN line, do the following:
1. Contact your local telephone company’s ISDN Ordering Center to find out what type of
ISDN service and Switch Type is available.
2. Provide your telephone company with the line provisioning information for that switch
type, which can be found in Chapter 17. This insures proper operation of all of the Prestige’s features with the ISDN line.
3. When the telephone company installs your ISDN line, please be sure to obtain and
write down the following information for future use:
ISDN switch type
ISDN telephone number(s)
2.3. Completing the Setup Information Worksheet
Before you continue, locate the worksheet on page 18-1. This information worksheet has been provided to help you collect the necessary information needed for setup and installation in the following chapters.
2.3.1. Collecting General Setup Information
The Prestige requires certain system information. You can obtain all the pertinent information from your network administrator. Record this information into the worksheet as it becomes available. This worksheet will later be referred to as you configure your Prestige.
System Name - This is the name given to the Prestige for identification purposes. This
name should be no more than 8 alphanumeric characters. Spaces are not allowed, but ‘­’ and ‘_’ are accepted.
Route IP Field - For Internet access, you need to enable the Route IP Field. Please see
Chapter 4 for more details on configuring your Prestige for Internet access.
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You have now collected all of the general setup information you need. Please make sure that you have entered all the values onto the worksheet before proceeding to the next section.
2.3.2. Collecting ISDN Phone Line Information
Once your ISDN line is installed by the telephone company, you need to use the following information to complete the worksheet and configure your Prestige. Much of this information is provided by your telephone company upon intallation of the ISDN line.
Switch Type Geography No of Phone #'s No of SPIDs
DSS1 Europe, Asia 2 N/A
Table 2-1 ISDN Phone Line Information
Switch Type - This is the type of switch used by your telephone company. Check with
your telephone company and choose the appropriate option on the worksheet.
B Channel Usage - Determine which connection is appropriate for your B channel and
check the corresponding option on the worksheet.
If your Prestige is the only device using the ISDN line, then configure B Channel
Usage to Switch/Switch so that your device will use both B channels to communicate.
If your Prestige is sharing the ISDN line with other devices, then configure B Channel to Switch/Unused.
Telephone Number(s) - Record on the worksheet the telephone number(s) given to
you by your ISDN provider. Some switch types only have one telephone number. These telephone numbers should be in a standard digit format (for example, 5551212). Please note that these fields only accept digits, so ‘-’ and spaces will not be accepted.
Analog Call - Check the appropriate Analog Call option on the worksheet for each
telephone number. This information is later used to configure the Prestige in routing an incoming analog call. Set to Phone1 or Phone2 if you wish to route the incoming analog call for this telephone number to PHONE port number 1 or 2.
Supplemental Service Activation Keys – Sometimes called ‘buttons,’ most of the
supplemental services supported by the Prestige require that an activation key be set before a feature can we used. If you wish to use any of these services, refer to Chapter 1 for more information.
You have now collected all of the necessary information about your ISDN telephone line. Make sure that these values are entered into your ‘Setup Information Worksheet’ before you continue to the next section.
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Note: European switches (DSS1) may require additional setup information. Please refer
to Chapter 1 for details.
2.3.3. Collecting Ethernet Setup Information
IP Address - An IP Address is required for TCP/IP protocol. The IP Address is the
unique 32-bit number assigned to your Prestige. This address is written in dotted decimal notation (four 8-bit numbers, between 0 and 255, separated by periods), e.g.,
192.168.1.1.
Record the IP Address into the worksheet as assigned by your network administrator.
Please note that every machine on an internet must have a unique IP address - do not assign an arbitrary address to any machine. If you are not sure as to which IP address to assign to the Prestige, contact your LAN administrator or refer to Chapter 4 of this guide for more details.
IP Subnet Mask - This field is required for TCP/IP protocol. An IP address consists of
two parts, the network ID and the host ID. The IP Subnet Mask is used to specify the network ID portion of the address, expressed in dotted decimal notation. The Prestige automatically calculates this mask based on the IP address that you assign. Unless you have special need for subnetting, use the default mask as calculated by the Prestige.
The table below lists some examples of IP subnet masks and the number of hosts that are allowed. Consult your network administrator if you are unsure of this value.
IP Subnet Mask Number of Host ID’s Number of Bits
255.255.255.0 254 24
255.255.255.128 126 25
255.255.255.192 62 26
255.255.255.224 30 27
255.255.255.255 1 32
Table 2-1 IP Values
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3. Installation
This chapter outlines how to connect your Prestige to the LAN and ISDN line. A diagram of the rear panel of the Prestige is shown below. Refer to this diagram to identify all of the ports on your device when you attempt to make the various connections.
Figure 3-1 Prestige Rear Panel
3.1. A Warning On Connection Cables
Several of the connection cables (RS-232, ISDN line and Ethernet cable) are very similar to each other. It is important that you use the correct cable for each connection; otherwise, your Prestige could be damaged.
3.2. Connecting Your Computer and Your Prestige
For the initial setup of your Prestige, you may either use the SMT via the direct console port interface or the Prestige Web Configurator via your Ethernet connection.
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This manual covers initial setup through the SMT interface only. If you wish to use the Prestige Web Configurator to setup the Prestige for Internet access, please refer to the enclosed ‘Prestige Quick Start Guide’ and ‘Web Configurator User’s Guide.’
3.2.1. Connect the RS-232 Cable to your Prestige
One 9-25 pin adapter is included in your package. To connect a RS-232 cable, connect the 9-pin end of the cable to the console port on the back panel of the Prestige. Connect the other end to the RS-232 cable to the serial port (COM1, COM2or any other COM port) of your computer.
You need to run a ‘Terminal’ program on the computer to access the Prestige’s SMT menus. Configure the terminal program to use the COM port to which the Prestige is connected.
3.2.2. Connect the ISDN Line to your Prestige
Plug one end of your ISDN telephone line, which is included in your package into the socket on the rear panel of the Prestige, labeled ‘ISDN’ and follow the instructions below for the other end.
S/T interface - This can only connect to your NT-1 (Network Termination -1) device.
Warning Do not under any circumstances connect an S/T interface directly to the
ISDN wall jack. Only the U-interface model should be connected in this way.
3.2.3. Connect Ethernet to your Prestige
The Prestige supports four 10Base-T Ethernet connections. Each of Prestige’s four Ethernet ports can be used to connect directly to a Network Adapter Card in your computer.
10Base-T networks use Unshielded Twisted Pair (UTP) cable and RJ-45 connectors that look like a bigger telephone plug with 8 pins. Two types of gray Ethernet cables come with the package:
Straight through cable (white tag): To connect your Prestige directly to your
computer network card.
Crossover cable (red tag): To connect your Prestige to a hub in order to connect
more than four computers.
Warning if one of these cables is accidentally used to connect your Prestige to the ISDN line, it may damage your Prestige. Please verify the correct cable before connecting.
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3.2.4. Connect a Telephone/Fax to your Prestige
If you wish, you could connect a regular telephone, fax machine or modem to your Prestige to be used for analog calls just like a normal telephone line. It should be noted that this is optional and is not required for you to run other applications using your Prestige. Plug one end of the telephone cord from a telephone or fax or modem into the socket on the rear panel of the Prestige labeled ‘PHONE 1’ or ‘PHONE 2’.
3.2.5. Connect the Power Adapter to your Prestige
Plug the power adapter into the inlet on the rear panel of the Prestige labeled ‘POWER’. At this point, you should have connected the RS-232 cable, the ISDN telephone line, the
Ethernet cable and the power supply. You can now power on your Prestige.
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3.3. Prestige Front Panel
Names and descriptions of the Prestige front panel LED's are listed below:
PWR
ISDN LAN PHONE
TST
LNK B1 B2 1 2
3
4 1 2
Remote Access Router
Figure 3-1 Prestige Front Panel
LED Description
PWR This LED (power) comes on as soon as you connect your Prestige to the
power supply and switch it to the ‘ 1’ (on) position. TST The TST (Test) LED will blink if the Prestige is functioning properly. ISDN: LNK This LED indicates that the Prestige has an ISDN line connected to the WAN
interface and it has been successfully initialized. ISDN: B1
and B2
These LEDs are on if there is an active WAN session on that channel or if
that channel is making or receiving a call. LAN: 1- 4 These LEDs blink to indicate when there is traffic over the corresponding port
on the built-in Ethernet hub. PHONE: 1
and 2
This LED indicates the functionality of the POTS port 1 (2) . If there is a
device plugged into this port and the device is in use, this LED should be on.
Table 3-1 front Panel LED Descriptions
3.4. Powering On Your Prestige
With the console port connected and terminal program running, power on your Prestige. The Prestige performs several internal tests and also does an ISDN line initialization. After this initialization, the Prestige asks you to press ENTER to continue. If you press ENTER, the Prestige displays a login screen and asks you to enter the password as shown in below:
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Figure 3-1 Login Screen
Enter the default password, 1234 to get into the Main Menu of System Management Terminal (SMT). Note that once you are in the SMT and if there is no activity for longer than 5 minutes, the Prestige automatically logs you out and displays a blank screen. If you see a blank screen, press ENTER to bring up the password screen.
3.5. Navigating Through the SMT
The SMT (System Management Terminal) is the interface that you use to configure your Prestige. Below are several operations that you should be familiar with before attempting to change any configuration choices.
Moving Forward to Another Menu. To move forward to a sub-menu below the
current one, type in the number of the sub-menu and press ENTER.
Moving Backward to a Previous Menu. Press the escape (Esc) key to move back to
the previous menu. The only exception is the main menu, where typing 99 is the only method to exit from the SMT.
Moving the Cursor. Within a menu, press ENTER (carriage return) to move to the
next field. You can also use the UP and DOWN keys to move to the previous and the next field, respectively.
Entering Information. There are two types of fields that you need to fill in. The first
requires you to type in the appropriate information. The second gives you choices to choose from. In the second case, press the SPACE BAR to cycle through the available choices.
Required Fields. Some of the fields in the SMT are essential in order to configure the
Prestige. These fields initially show a ? indicating that the information must be filled in before that menu can be saved.
N/A Fields. Some of the fields in the SMT show a N/A which refers to Not Available.
This symbol usually refers to an option that is not available.
Enter Password :
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Saving Your Configuration. You can save your configuration by pressing ENTER at
the message: ‘Press ENTER to confirm or ESC to cancel’: Saving the data on the screen takes you in most cases to the previous menu.
The SMT main menu is shown below:
Figure 3-1 SMT Main Menu
Copyright (c) 1994 - 1998 ZyXEL Communications Corp.
Prestige 128IMH Main Menu
Getting Started Advanced Management
1. General Setup 21. Filter Set Configuration
2. ISDN Setup 22. SNMP Configuration
3. Ethernet Setup 23. System Security
4. Internet Access Setup 24. System Maintenance
Advanced Applications
11. Remote Node Setup
12. Static Routing Setup
13. Default Dial-in Setup
14. Dial-in User Setup
15. SUA Server Setup 99. Exit
Enter Menu Selection Number:
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