ZyXEL FSG2200HNU User Manual
FSG2200HNU
Multiservice Gateway IAD with 802.11n Wireless
Default Login Details
IP Address https://192.168.1.1
User Name Admin account: admin
User account: user
Password Admin account: admin
User account: user
Firmware Version 1.00
Edition 2, 10/2010
www.zyxel.com
www.zyxel.com
Copyright © 2010
ZyXEL Communications Corporation
About This User's Guide
About This User's Guide
Intended Audience
This manual is intended for people who want to configure the Zy XEL Device using
the web configurator.
Related Documentation
•Quick Start Guide
The Quick Start Guide is designed to help you get up and running right away. It
contains information on setting up your network and configuring for Internet
access.
• Support Disc
Refer to the included CD for support documents.
Documentation Feedback
Send your comments, questions or suggestions to: techwriters@zyxel.com.tw
Thank you!
The Technical Writing Team, ZyXEL Communications Corp.,
6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 30099, Taiwan.
Need More Help?
More help is available at www.zyx el.com.
FSG2200HNU User’s Guide
3
About This User's Guide
• Download Library
Search for the latest product updates and documentation from this link. Read
the Tech Doc Overview to find out how to efficiently use the User Guide, Quick
Start Guide and Command Line Interface Reference Guide in order to better
understand how to use your product.
• Knowledge Base
If you have a specific question about your product, the answer may be here.
This is a collection of answers to previously asked questions about ZyXEL
products.
•Forum
This contains discussions on ZyXEL prod ucts. Learn from others who use ZyXEL
products and share your experiences as well.
Customer Support
Should problems arise that cannot be solved by the methods listed above, you
should conta ct your vendor. If you cannot contact your vendor, then con t act a
ZyXEL office for the region in which you bought the device.
See http://www.zyxel.com/web/contact_us.php for contact information. Please
have the following informatio n ready when you contact an office.
• Product model and serial number.
•Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
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FSG2200HNU User’s Guide
Document Conventions
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The P-2612HNU-F3v2 may be referred to as the “ZyXEL Device”, the “device”,
the “system” or the “product” in this User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A key stroke is denoted by square brackets and uppercase text, for example,
[ENTER] means the “enter” or “ret urn” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the
[ENTER] key. “Select” or “choose” means for you to use one of the predefined
choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For
example, Maintenance > Log > Log Setting means you first click
Maintenance in the navigation panel, then the Log sub menu and finally the
Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value.
For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may
denote “1000000” or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other
words”.
FSG2200HNU User’s Guide
5
Document Conventions
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The Z yXEL Device
icon is not an exact representation of your device.
ZyXEL Device Computer Notebook computer
Server DSLAM Firewall
Telephone Switch Router
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FSG2200HNU User’s Guide
Safety Warnings
Safety Warnings
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk
of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel should
service or disassemble this device. Please contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device.
• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in
North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the
product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause
electrocution.
• If the power adaptor or cord is damaged, remove it from the device and the power
source.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a
new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a
remote risk of electric shock from lightning.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.
• Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.
• Antenna Warning! This device meets ETSI requirements when using the included
antenna(s). Only use the included antenna(s).
• This CPE product is for indoor use only (utilisation intérieure exclusivement).
Your product is marked with this symbol, which is known as the WEEE mark. WEEE
stands for Waste Electronics and Electrical Equipment. It means that used electrical
and electronic products should not be mixed with general waste. Used electrical and
electronic equipment should be treated separately.
FSG2200HNU User’s Guide
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Safety Warnings
8
FSG2200HNU User’s Guide
Contents Overview
Contents Overview
User’s Guide ........................................................................................................ ...................19
Introducing the ZyXEL Device ...................................................................................................21
Introducing the Web Configurator .............................................................................................. 29
Tutorial ...................................................... ............................................. .................................... 37
Technical Reference ..............................................................................................................61
Status Screens .......................................................................................................................... 63
WAN Setup ............................ ............................................. ... .... ... ... ... ... .... ................................ 73
LAN Setup ....................................................................................................................... 93
Wireless LAN .........................................................................................................................103
Network Address Translation (NAT ) ...................................................................................... 123
Voice ....................................................................................................................................... 133
File Sharing ............................................................................................................................. 159
MAC Filter ............................................................................................................................... 169
Firewall .................................................................................................................................... 171
Certificates .............................................................................................................................. 177
Static Route ........................................................................................................................... 187
Policy Route .......................................................................................................................... 191
Dynamic DNS Setup .............................................................................................................. 197
Service Control ...................................................................................................................... 199
TR-069 .................................................................................................................................... 203
System ................................................................................................................................... 207
Logs .......................................................................................................................................211
Tools ..................................................................................................................................... 217
Diagnostic ............................................................................................................................231
Account ................................................................................................................................... 233
Troubleshooting ..................................................... .................................................................. 235
Product Specifications ............................................................................................................. 243
FSG2200HNU User’s Guide
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Contents Overview
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FSG2200HNU User’s Guide
Table of Contents
Table of Contents
About This User's Guide..........................................................................................................3
Document Conventions............................................................................................................5
Safety Warnings ........................................................................................................................7
Contents Overview ...................................................................................................................9
Table of Contents....................................................................................................................11
Part I: User’s Guide................................................................................ 19
Chapter 1
Introducing the ZyXEL Device...............................................................................................21
1.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 21
1.2 Applications for the ZyXEL Device ...................................................................................... 21
1.2.1 Internet Access ................................................ ... ... .... ............................................. ...21
1.2.2 VoIP Features ........... ... .... ... ... ... ............................................. .... ... ... ... .... ... ................22
1.2.3 ZyXEL Device’s USB Support .................................... ... ... ... ... .... ... ... ... .... ... ... ... ... .......23
1.2.4 FTU2000 Support ......................... .... ... ... .................................................................... 23
1.3 Ways to Manage the ZyXEL Device ................... .... ... ... ... .... ................................................ 24
1.4 Good Habits for Managing the ZyXEL Device .....................................................................25
1.5 LEDs (Lights) ......................... .... ... ... ............................................. ... .... ... ... ... .... ... ................ 25
1.6 The RESET Button ............................. ... .... ... ... ............................................. .... ... ... ... ... ....... 27
1.7 The WPS/WLAN Button ...................................................................................................... 27
Chapter 2
Introducing the Web Configurator ........................................................................................29
2.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 29
2.1.1 Accessing the Web Configurator ................................................................................ 29
2.2 Web Configurator Main Screen ........................................................................................... 31
2.2.1 Title Bar .................................. ... ............................................. .... ... ... .......................... 31
2.2.2 Navigation Panel .......... .... ... ... ... ................................................................................. 32
2.2.3 Main Window .......................... ... ............................................. .... ... ... ... .... ... ... .............36
2.2.4 Status Bar ............................................... ... .............................................. ... ................ 36
Chapter 3
Tutorial.....................................................................................................................................37
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11
Table of Contents
3.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 37
3.2 Configuring the WAN Screens .............................................................................................37
3.2.1 Egress Queue Setup ........................................................................ ... .... ... ... ... ... .......39
3.2.2 Wide Area Network (WAN) Service Setup ................................. ... ... ... .... ... ... ... ... .... ... 40
3.2.3 Setting the Default Gateway ......................................... ... ... ... .... ... ... ... ....................... 44
3.2.4 Checking the WAN Configuration ............................................................................... 45
3.3 How to Set up a Wireless Network ...................................................................................... 46
3.3.1 Example Parameters ........................... ... ... .... ... ... ... .... ... ............................................. 46
3.3.2 Configuring the AP ....... .... ... ... ... ... .... .......................................................................... 46
3.3.3 Configuring the Wireless Client .................................................................................. 48
3.4 How to Make a VoIP Call .....................................................................................................54
3.4.1 VoIP Calls With a Registered SIP Account ................................................................ 54
3.5 Using the File Sharing Feature .................................. ... ... .... ... ... .......................................... 55
3.5.1 Set Up File Sharing .................................................................................................... 55
3.5.2 Access Your Shared Files From a Computer ............................................................. 57
3.6 Configuring the Policy Route Screens ............................. .... ... ... .......................................... 58
Part II: Technical Reference.................................................................. 61
Chapter 4
Status Screens........................................................................................................................63
4.1 Overview ........................................................................................................................... 63
4.2 DHCP Client List ................................................................................................................. 67
4.3 WLAN Client List ................................................................................................................ 68
4.4 Packet Statistics .................................................................... ... ... ... .... ... ... ... ....................... 68
4.5 VoIP Statistics ..................................................................................................................... 70
Chapter 5
WAN Setup...............................................................................................................................73
5.1 Overview ........................................................................................................................... 73
5.1.1 What Yo u Can Do in this Chapter .............................................................................. 73
5.1.2 What You Need to Know ..... ... ... ... .............................................................................. 74
5.1.3 Before You Begin ............................................. ... ... .... ... ... ... ... .... ... ............................. 75
5.2 Internet Connection Screen ............................. ................................................. ... ... ... ..........76
5.2.1 WAN Connection Configuration ................................................................................ 77
5.2.2 Egress Queue Information Edit Screen ..................................................................... 86
5.3 Default Gateway Screen .....................................................................................................88
5.4 Multicast Screen ................................................................................................................. 88
5.5 Technical Reference ..................... ... ... ... .... .......................................................................... 89
Chapter 6
LAN Setup......................................................................................................................93
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FSG2200HNU User’s Guide
Table of Contents
6.1 Overview ............................................................................................................................. 93
6.1.1 What Yo u Can Do in this Chapter .............................................................................. 93
6.1.2 What You Need To Know ................................. ... .......................................................94
6.1.3 Before You Begin ............................................. ... ... .... ... ... ... ... .... ... ............................. 94
6.2 The IP Screen ....................... .... ... ... ... ... .... ... ................................................ .... ... ................95
6.3 DHCP Server Screen ......................................................................................................... 95
6.4 The Client List Screen ....... ... .... ... ................................................ ... .... ................................ 96
6.5 IP Alias Screen .................................. ... .... ... ... ... .... ............................................. ... ... .......... 98
6.6 Technical Reference ..................... ... ... ... .... .......................................................................... 98
Chapter 7
Wireless LAN.......................................................................................................................103
7.1 Overview ............... ............................................. .... ... ... ... .... ... ........................................... 103
7.1.1 What Yo u Can Do in this Chapter ............................................................................ 103
7.1.2 What You Need to Know ..... ... ... ... ............................................................................ 104
7.1.3 Before You Begin ............................................. ... ... .... ... ... ... ... .... ... ........................... 107
7.2 The Wireless LAN General Screen ..................................................................................107
7.3 The Security Screens ........................................................................................................110
7.3.1 No Security ...............................................................................................................111
7.3.2 Static WEP/Shared WEP Encryption .......................................................................111
7.3.3 WPA-PSK/WPA2-PSK Authentication .....................................................................113
7.3.4 WPA/WPA2 Authenticat ion .....................................................................................114
7.4 The QoS Screen ................................ ... .............................................................................116
7.5 WPS ............................................... ............................................. ... .... ... ............................117
7.6 WPS Station ......................................................................................................................119
7.7 Scheduling Screen ........................................................................................................... 120
7.8 Association List Screen ....................................................................................................121
7.9 Wireless LAN Technical Reference ........................................................ ... ... .... ... .............. 121
Chapter 8
Network Address Translation (NAT)..................................................................................123
8.1 Overview ............... ............................................. .... ... ... ... .... ... ........................................... 123
8.1.1 What Yo u Can Do in this Chapter ............................................................................ 123
8.1.2 What You Need To Know ................................. ... .....................................................123
8.2 Port Forwarding .................................... .... ... ..................................................................... 124
8.2.1 Configuring the Port Forwarding Screen ............................. ..................................... 125
8.2.2 The Port Forwarding Edit Screen ............................................................................127
8.3 NAT Technical Reference .................................................................................................. 128
8.3.1 NAT Definitions ......... ... .... ... ... ... ... .............................................. ... ... ... .... ... ... ... ........128
8.3.2 What NAT Does ........... .... ... ... ... ... .... ............................................. ... ... .... ... ... ... ........129
8.3.3 How NAT Works ....................................................................................................... 129
8.3.4 NAT Application ...................................................... .... ... ... ... ..................................... 131
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Table of Contents
Chapter 9
Voice......................................................................................................................................133
9.1 Overview ............... ............................................. .... ... ... ... .... ... ........................................... 133
9.1.1 What Yo u Can Do in this Chapter ............................................................................ 133
9.1.2 What You Need to Know ..... ... ... ... ............................................................................ 134
9.1.3 Before You Begin ............................................. ... ... .... ... ... ... ... .... ... ........................... 135
9.2 The SIP Service Provider Screen ..................................................................................... 135
9.2.1 Dial Plan Rules ....................... ... ............................................. .... ... ... ... .... ................. 138
9.3 The SIP Account Screen .................................................................................................. 139
9.4 The Analog Phone Screen ............................................................................................... 144
9.5 The Phone Region Screen ............................................................................................... 145
9.6 The Speed Dial Screen .....................................................................................................145
9.7 SIP Technical Reference ..................................................................... ... ... ... .... ... ... ... ... .... . 147
9.7.1 VoIP .................................................. ............................................. ... ... ..................... 147
9.7.2 SIP ........................................................ ............................................. .... ... ... ... ........ 147
9.7.3 Quality of Service (QoS) ............................................................ ... ... ... .... ... ... ... ... .... . 153
9.7.4 Phone Services Overview ................................... ... .... ... ... ... ... .... .............................. 154
Chapter 10
File Sharing ...........................................................................................................................159
10.1 Overview ........................................................................................................................ 159
10.1.1 What You Can Do in this Chapter .......................................................................... 159
10.1.2 What You Need to Know ........................................................................................ 160
10.1.3 Before You Begin ................................................................................................... 160
10.2 The Share Configuration Screen . ... ... .... ... ... ............................................. .... ... ... ... ... .... . 161
10.2.1 Share Configuration Add Screen .......................................................................... 163
10.2.2 Share Configuration Edit Screen ...........................................................................165
10.3 The Account Management Screen ................................................................................. 166
10.3.1 Account Management Add or Edit Screen ............................................................ 167
Chapter 11
MAC Filter.............................................................................................................................169
11.1 Overview .........................................................................................................................169
11.1.1 What You Can Do in this Chapter ......................................... .................................. 169
11.1.2 What You Need to Know ........................................................................................ 169
11.2 MAC Filter Screen ............................................................................................................ 170
Chapter 12
Firewall...................................................................................................................................171
14
12.1 Overview .......................................................................................................................... 171
12.1.1 What You Can Do in the Firewall Screens ............................................................. 171
12.1.2 What You Need to Know About Firewall ................................................................ 171
12.2 The Firewall Screen ................. ... ... ... ... .... ... ................................................ .... ... ... ... ........172
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Table of Contents
12.3 Firewall Technical Reference ................... .......................... ......................... ..................... 174
12.3.1 Guidelines For Enhancing Security With Your Firewall .......................................... 174
12.3.2 Security Considerations ......................................................................................... 174
Chapter 13
Certificates ...........................................................................................................................177
13.1 Overview ......................................................................................................................... 177
13.1.1 What You Can Do in this Chapter .......................................................................... 177
13.1.2 What You Need to Know ........................................................................................ 177
13.1.3 Verifying a Certificate ............................................................................................. 179
13.2 My Certificates ................................................................................................................ 180
13.3 Trusted CAs .................................................................................................................... 182
13.4 Trusted CA Import .......................................................................................................... 183
13.5 Trusted CA Details .......................................................................................................... 184
Chapter 14
Static Route.........................................................................................................................187
14.1 Overview ......................................................................................................................... 187
14.1.1 What You Can Do in this Chapter .......................................................................... 187
14.2 Configuring Static Route ..................................................................................................188
14.3 Static Route Add/Edit ...................................................................................................... 189
Chapter 15
Policy Route........................................................................................................................191
15.1 Overview ......................................................................................................................... 191
15.1.1 What You Can Do in this Chapter .......................................................................... 191
15.1.2 What You Need to Know ........................................................................................ 191
15.2 The Rule Setup Screen ................................................................................................... 192
15.3 Rule Setup Add/Edit ....................................................................................................... 193
Chapter 16
Dynamic DNS Setup ...........................................................................................................197
16.1 Overview ......................................................................................................................... 197
16.1.1 What You Can Do in the DDNS Screen ................................................................. 197
16.2 Configuring Dynamic DNS ...............................................................................................197
Chapter 17
Service Control ...................................................................................................................199
17.1 Overview ......................................................................................................................... 199
17.1.1 What You Can Do in this Chapter .......................................................................... 199
17.1.2 What You Need to Know ........................................................................................ 199
17.2 The Service Control Screen ............................................................................................ 200
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Table of Contents
Chapter 18
TR-069...................................................................................................................................203
18.1 Overview ......................................................................................................................... 203
18.1.1 What You Can Do in this Chapter .......................................................................... 203
18.1.2 What You Need to Know ........................................................................................ 204
18.2 The TR-069 Screen .........................................................................................................204
Chapter 19
System.................................................................................................................................207
19.1 Overview ......................................................................................................................... 207
19.1.1 What You Can Do in this Chapter .......................................................................... 207
19.1.2 What You Need to Know ........................................................................................ 207
19.2 The System General Screen ........................................................................................... 208
19.3 The Time Setting Screen ................................................................................................ 209
Chapter 20
Logs ....................................................................................................................................211
20.1 Overview ...........................................................................................................................211
20.1.1 What You Can Do in this Chapter ...........................................................................211
20.1.2 What You Need To Know ........................................................................................211
20.2 The View Log Screen ...................................................................................................... 212
20.3 The Log Settings Screen ................................................................................................ 213
20.4 Log Descriptions .............................................................................................................. 214
Chapter 21
Tools....................................................................................................................................217
21.1 Overview ......................................................................................................................... 217
21.1.1 What You Can Do in this Chapter .......................................................................... 217
21.1.2 What You Need To Know ....................................................................................... 217
21.1.3 Before You Begin ................................................................................................... 219
21.2 Firmware Upgrade Screen ............................................ .... ... ... ... ... .... ... ... ... .... ... ... ........... 2 19
21.3 The Configuration Screen ............................................................................................... 221
21.3.1 Reset to Factory Defaults .................................................................................... 223
21.4 Restart ............................................................................................................................ 223
21.5 Technical Reference ........................................................................................................ 224
21.5.1 Tool Examples ........................................................................................................ 224
Chapter 22
Diagnostic..........................................................................................................................231
22.1 Overview ......................................................................................................................... 231
22.1.1 What You Can Do in the Diagnostic Screens ....... .................................... .............. 231
22.2 The General Diagnostic Screen ...................................................................................... 231
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FSG2200HNU User’s Guide
Table of Contents
Chapter 23
Account.................................................................................................................................233
23.1 Overview ......................................................................................................................... 233
23.2 Admin/Account Screen .................................................................................................... 233
Chapter 24
Troubleshooting....................................................................................................................235
24.1 Overview .......................................................................................................................... 235
24.2 Power, Hardware Connections, and LEDs .............................. ... ... .... ... ... ... .... ... ... ... ........235
24.3 ZyXEL Device Access and Login .................................................................................... 236
24.4 Internet Access ................................................................................................................ 238
24.5 Phone Calls and VoIP ......................................................................................................239
24.6 Multiple SIP Accounts ......................................................................................................240
24.6.1 Outgoing Calls ........................................................................................................ 240
24.6.2 Incoming Calls ........................................................................................................ 241
24.7 USB Device Connection .................................................................................................. 242
Chapter 25
Product Specifications.........................................................................................................243
Appendix A IP Addresses and Subnetting ...........................................................................255
Appendix B Setting Up Your Computer’s IP Address...........................................................267
Appendix C Pop-up Windows, JavaScripts and Java Permissions......................................297
Appendix D Wireless LANs..................................................................................................307
Appendix E Common Services.............................................................................................331
Appendix F Open Software Announcements.......................................................................335
Appendix G Legal Information..............................................................................................341
Index.......................................................................................................................................345
FSG2200HNU User’s Guide
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Table of Contents
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FSG2200HNU User’s Guide
PART I
User’s Guide
19
20
CHAPTER 1
Introducing the ZyXEL Device
1.1 Overview
The ZyXEL Device is a single-mode optical fiber Integrated Access Device (IAD)
that combines a router with Voice over IP (VoIP) communication cap abilities to
allow you to use a traditional analog telephone to make Internet calls. It
implements egress qeueuing and policy routing to manage outgoing traffic. It is
also a complete security solution with a robust firewall that blocks outside traffic
from entering the network.
Please refer to the following description of the product name format.
• “H” denotes an integrated 4-port hu b (s wi tc h) .
• “N” denotes wireless functionality, including 802.11n mode. There is an
embedded mini-PCI module for IEEE 802.11b/g/n wireless LAN connectivity. All
wireless features documented in this user’s guide refer to the “W” models only.
• “U” denotes a USB port used to share files via a USB memory stick or a USB
hard drive.
See the chapter on product specifications for a full list of features.
1.2 Applications for the ZyXEL Device
Here are some example uses for which the ZyXEL Device is well suited.
1.2.1 Internet Access
Your ZyXEL Device provides shared Internet access by connecting the WAN fiber
port to the broadband modem, router or directly to the fiber optic outlet in your
house. You can then use the QoS, Firewall and VoIP functions on the ZyXEL
Device.
You can also connect the LAN port of your ZyXEL Device to a broadband mode m
or router to access the Internet via an Ethernet connection.
FSG2200HNU User’s Guide
21
Chapter 1 Introducing the ZyXEL Device
Computers can connect to the ZyXEL Device’s LAN ports (or wirelessly).
Figure 1 ZyXEL Device’s Internet Access Application
LAN
IPoE
PPPoE
WAN
WAN Fiber
You can also configure firewall on the ZyXEL Device for secure Internet access.
When the firewall is on, all inc o m ing traffic from the Internet to your network is
blocked unless it is initia t e d fr om your network. This means that probes from the
outside to your network are not allowed, but you can safely browse the Internet
and download files.
Use egress queuing and policy routing to efficiently manage traffic on your
network by giving priority to certain types of serv i ce s, traffic and/or to p a rt ic ular
computers. For example, you could make sure that the ZyXEL Device gives voice
over Internet calls high priority, and/or limit bandwidth devoted to excessive file
downloading.
1.2.2 VoIP Features
You can register up to 2 SIP (Session Initiation Protocol) accounts and use the
ZyXEL Device to make and receive VoIP telephone calls:
Figure 2 ZyXEL Device’s VoIP Application
The ZyXEL Device sends your call to a VoIP service provider’s SIP server which
forwards your calls to either VoIP or PSTN phones.
Fiber
PSTN
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FSG2200HNU User’s Guide
1.2.3 ZyXEL Device’s USB Support
Use the built-in USB 2.0 port to share files via a USB memory stick or a USB hard
drive (A). The files stored in the USB drives are made available on your local area
network.
Note: As of writing, the file sharing feature supports USB drives that are in FAT32 file
format.
Figure 3 USB File Sharing Application
Chapter 1 Introducing the ZyXEL Device
A
1.2.4 FTU2000 Support
Use the ZyXEL FTU2000 together with the ZyXEL Device to view cable television
(CATV) channels on TV, while enjoying Internet and voice services.
Note: The ZyXEL Device does not come with the FTU2000 unit. Cont act you r service
provider for more information about this device.
1.2.4.1 FTU2000 Overview
The FTU2000 is a plug-and-play Fiber Termination Unit that provides CATV service
to users through fiber optic cables.
The following figure shows how you can set up the FTU2000 at home. Using a
coaxial cable, connect the FTU2000 to the television. Use a fiber optic cable to
connect the FTU2000 to a fiber optic outlet in your home.
Figure 4 FTU2000 Setup
FSG2200HNU User’s Guide
23
Chapter 1 Introducing the ZyXEL Device
1.2.4.2 ZyXEL Device and FTU2000 Application
The ZyXEL Device can work with the FTU2000 so that both devices can share one
fiber outlet and one power source.
Note: Refer to the Quick Start Guide of the FTU2000 for steps on how to connect the
two devices.
The figure below shows how the ZyXEL Device and the FTU2000 provide Internet
services (including VoIP, IPTV and so on) as well as cable TV to the home.
Figure 5 ZyXEL Device and FTU2000 Setup
The ZyXEL Device and the FTU2000 have to be powered on for both devices to
work due to the following:
• the ZyXEL Device supplies power to the FTU2000 and has to be turned on for
the FTU2000 to function.
• the fiber optic cable of the ZyXEL Device passes through the F T U2000.
1.3 Ways to Manage the ZyXEL Device
Use any of the following methods to manage the ZyXEL Device.
• Web Configur ator. This is recommended for everyday management of the ZyXEL
Device using a (supported) web browser.
• Command Line Interface. Line commands are mostly used for troubleshooting
by service engineers.
• FTP for firmware upgrades and configuration backup/restore.
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FSG2200HNU User’s Guide
Chapter 1 Introducing the ZyXEL Device
1.4 Good Habits for Managing the ZyXEL Device
Do the following things regularly to make the ZyXEL Device more secure and to
manage the ZyXEL Device more effectively.
• Change the password. Use a password that’s not easy to guess and that consists
of different types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it).
Restoring an earlier working configuration may be useful if the device becomes
unstable or even crashes. If you forget y our password, you will hav e to reset the
ZyXEL Device to its factory default settings . If yo u backed up an earlier
configuration file, you would not have to totally re-configure the ZyXEL Device.
You could simply restore your last configuration.
1.5 LEDs (Lights)
The following graphic displays the labels of the LEDs.
Figure 6 LEDs on the Top of the Device
None of the LEDs are on if the ZyXEL Device is not receiving power.
Table 1 LED Descriptions
LED COLOR STATUS DESCRIPTION
POWER Green On The ZyXEL Device is receiving power and ready for use.
Blinking The ZyXEL Device is self-testing.
Off The ZyXEL Device is not receiving power.
Red On The Z yXEL Device detected an error while self-testing, or
there is a device malfunction.
ETHERNET
1-4
Green/
Orange
On The ZyXEL Device has an Ethernet connection with a
device on the Local Area Network (LAN).
Blinking The ZyXEL Device is sending/receiving data to /from the
LAN.
Off The ZyXEL Device does not have an Ethernet connection
with the LAN.
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Chapter 1 Introducing the ZyXEL Device
Table 1 LED Descriptions
LED COLOR STATUS DESCRIPTION
WPS/
WLAN
WAN
(Active
Fiber
WAN)
INTERNET Green On The ZyXEL Device has an IP connection but no traffic.
Green On The wireless network is activated and is operating in
Blinking The ZyXEL Device is communicating with other wireless
Off The wireless network is not activated.
Orange Blinking WPS is being configured.
Green On This light applies when the ZyXEL Device is in Fiber W AN
Blinking The ZyXEL Device is sending/receiving data to/from the
Off The ZyXEL Device does not have an Fiber connection
IEEE 802.11b/g/n mode.
clients.
mode. The ZyXEL Device has a Fiber connection with a
device on the WAN.
WAN.
with the WAN.
Your device has a WAN IP address (either static or
assigned by a DHCP server) and PPP negotiation was
successfully completed (if used).
If the IP or PPPoE session is dropped due to an idle
timeout, the light remains green if a fiber WAN
connection is still present. If the IP or PPPoE session is
dropped for any other reason, the light is turned off.
Blinking The ZyXEL Device is sending or receiving IP traffic.
Off The ZyXEL Device does not have an IP connection or the
ZyXEL Device is in bridged mode.
Red On The ZyXEL Device attempted to make an IP connection
but failed. Possible causes are no response from a DHCP
server, no PPPoE response, PPPoE authentication failed.
PHONE 1
~ 2
USB 1 ~ 2 Green On The ZyXEL Device recognizes a USB connection.
Green On A SIP account is registered for the phone port.
Blinking A telephone connected to the phone port has its receiver
off of the hook or there is an incoming call.
Off The phone port does not have a SIP account registered.
Orange On A SIP account is registered for the phone port and there
is a voice message in the corresponding SIP account.
Blinking A telephone connected to the phone port has its receiver
off of the hook and there is a voice message in the
corresponding SIP account.
Off The phone port does not have a SIP account registered.
Blinking The ZyXEL Device is sending/receiving data to /from the
USB device connected to it.
Off The ZyXEL Device does not detect a USB connection.
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FSG2200HNU User’s Guide
Table 1 LED Descriptions
LED COLOR STATUS DESCRIPTION
CATV Green On T he ZyXEL Device’s CATV signal is turned on.
Off The ZyXEL Device is turned off.
Red Off The ZyXEL Device is turned on but there is no CATV
signal.
Refer to the Quick Start Guide for information on hardware connections.
1.6 The RESET Button
If you forget your password or cannot access the web configurator, you will need
to use the RESET button at the back of the device to reload the factory-default
configuration file. This means that you will lose all configurations that you had
previously and the passwords will be reset to the defaults.
Chapter 1 Introducing the ZyXEL Device
1 Make sure the POWER LED is on (not blinking).
2 To set the device back to the factory default settings, press the RESET button for
ten seconds or until the POWER LED begins to blink and then release it. When the
POWER LED begins to blink, the defaults have been restored and the device
restarts.
1.7 The WPS/WLAN Button
Use the WPS/WLAN button on the top of the device to turn the wireless LAN off
or on. You can also use it to activate WPS in order to quickly set up a wireless
network with strong security. Make sure the POWER LED is on (not blinking)
before using the WLAN button.
•Press the WLAN button for one second and release it. The WLAN LED should
change from on to off or vice versa.
• Press the WLAN button for five seconds to turn on WPS. See Section 7.5 on
page 117 for more on using WPS to configure your wireless clients.
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Chapter 1 Introducing the ZyXEL Device
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FSG2200HNU User’s Guide
CHAPTER 2
Introducing the Web
Configurator
2.1 Overview
The web configurator is an HTML-based management interface that allows easy
device setup and management via Internet browser. Use Internet Explorer 6.0
and later, Netscape Navigator 7.0 and later, Mozilla Firefox 3.0 and later versions.
The recommended screen resolution is 1024 by 768 pixels.
In order to use the web configurator you need to allow:
• Web browser pop -up windows from your device. W eb pop-up blocking is enabl ed
by default in Windows XP SP (Service Pack) 2.
• JavaScripts (enabled by default).
• Java permissions (enabled by default).
See Appendix C on page 297 if you need to make sure these functions are allowed
in Internet Explorer.
2.1.1 Accessing the Web Configurator
1 Make sure your ZyXEL Device hardware is properly connected (refer to the Quick
Start Guide).
2 Launch your web browser.
3 Type "192.168.1.1" as the URL.
4 A password screen displays.
• For administrator login, type “admin” (def ault) as t he username and “admin” as
the password, and click Login.
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Chapter 2 Introducing the Web Configurator
• For users, type the username “user” and password “user” then click Login.
Click Cancel to revert to the default password in the password field. If you have
changed the password, enter your password and click Login.
Figure 7 Password Screen
Note: For security reasons, the ZyXEL Device automatically logs you out if you d o not
use the web configurator for five minutes (default). If this happens, log in again.
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FSG2200HNU User’s Guide
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