Zebra KR203 Hardware Integrator Guide

Zebra® KR203

Kiosk Receipt Printer

Hardware Integrator

Guide

P1028247-001 Rev. B

© 2010 ZIH Corp. The copyrights in this manual and the softwa re and/or fir mware in the

printer described therein are owned by ZIH Corp. Unauthorized reproduction of this
manual or the software and/or firmware in the printer may result in imprisonment of up to
one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to
civil liability.

This product may contain ZPL
Equalizer

®

Circuit; E3®; and Monotype Imaging fonts. Software © ZIH Corp. All rights

®

, ZPL II®, and ZebraLink™ programs; Element Energy

reserved worldwide.
ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra

logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E

3

Circuit are registered

trademarks of ZIH Corp. All rights reserved worldwide.
All other brand names, product names, or trademarks belong to their respective holders.

For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This man ual contains proprietary information of Zebra

Technologies Corporation and it s subsid iaries (“Zeb ra Technologies”). It is intended solely
for the information and use of parties operating and ma in taining the eq uip m ent de scr ibe d
herein. Such proprietary information may not be used, reproduced, or disclosed to any
other parties for any other purpose without the express, written permission of Zebra
Technologies.

Product Improvements Continuous improvement of product s is a policy of Zebra

Technologies. All specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies takes steps to ensure that its published

Engineering specifications and manuals are correct; however, errors do occur. Zebra
Technologies reserves the right to correct any such errors and disclaims liability resulting
therefrom.

Limitation of Liability In no event shall Zebra Technologies or anyone else involved in

the creation, production, or delivery of the accompanying produ ct (including hardwar e and
software) be liable for any damages whatsoever (including, without limitation,
consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such
product, even if Zebra Technologies has been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.

P1028247-001 Rev. B KR203 Hardware Integrator Guide 10/26/2010

Contents

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2 • Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

KR203 Kiosk Receipt Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Design Considerations Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3 • Printer Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printer Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printer Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Opening the Printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Opening the Presenter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Printer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Printer Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Mounting Orientations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Design Your Own Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Looping Presenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Page Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Printer Configuration Methods and Tools. . . . . . . . . . . . . . . . . . . . . . 20

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ii

Contents

Buttons, Indicators and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Feed Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Power Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Sensing and Error Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Manual Printer Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4 • Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Cabling and Cable Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Large Media Roll Adapter Accessory. . . . . . . . . . . . . . . . . . . . . . . . . 23

Attaching Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Electrostatic Discharges and Earth Currents. . . . . . . . . . . . . . . . . . . 25

Connecting the Printer to the Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Interface Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

USB Interface Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Communicating with the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5 • Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Designing Your Own Media Dispensing System . . . . . . . . . . . . . . . . . . . 29

Designing a Roll Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Designing Media Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Designing for Fan-Fold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Media Mounting Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Media Supply Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Media Input Aperture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Media Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Installing the Media Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Media Guide Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Determining Thermal Media Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Black Mark Media Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Preparing a Media Roll for Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Automated Media Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Manual Media Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Printing a Test Receipt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

6 • Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Accessories Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Nozzle Bezel Kit – P1011185. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Quick-Fit Hubs – 103939 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Quick Fit Leaf Spring Retainer – 01473-000 . . . . . . . . . . . . . . . . . . . . . . 46

Wall Mount Roll Holder – P1014123 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Roll Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

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Contents

Media Roll Low Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Small Core Media Roll Adapter – P1027727 . . . . . . . . . . . . . . . . . . . . . . 51

Printer Mounting Plate – 104208 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Universal Roll Holder – P1014125. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Printer Power Supply – 808099-004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Attaching the Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Universal Serial Bus (USB) Cable – P1027715. . . . . . . . . . . . . . . . . . . . 59

Large Media Roll Adapter – P1026858 . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Attaching to the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Mounting Plate for Large Media Roll Adapter – P1027728 . . . . . . . . . . . 63

Attaching to the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Using other Accessories with the Large Media Roll Adapter . . . . . . . . . . 64

Universal Roll Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Routing Cables with the Larg e Me dia Roll Adapter . . . . . . . . . . . . . . . . . 65

Media Roll Low Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Power Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Data Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

iii

7 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Status Light Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Application LED States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Application User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Media Sensing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Other Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Resetting the Factory Default Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Contact Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

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Contents

P1028247-001 Rev. B KR203 Hardware Integrator Guide 10/26/2010

Who Should Use This Document

This guide is intended for use by any person who needs to develop a kiosk using the
KR203 printer, operate, or to troubleshoot problems with the printer.

1

Introduction

How This Document Is Organized

The manual is set up as follows:

Chapter Description

Introduction What is covered in this document, contact information.
Design Overview Introduction to the KR203 Printer and package contents,

design considerations overview.

Printer Overview Dimensions, orientation, and other features.
Connections Power and communication connections
Media Loading, mounting, and feed angles.
Accessories Available options to enhance the kiosk design.
Troubleshooting Covers operational issues and resolutions for status

indicator codes and poor print quality.

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Introduction

2

Contacts

Contacts

Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: www.zebra.com

E-mail Back Technical Library:

• E-mail address: [e-mail]

• Subject line: Emaillist

Self Service Knowledge Base: www.zebra.com/knowledgebase
Online Case Registration: www.zebra.com/techrequest

Which Department

Do You Need?

Regional Headquarters

Technica l Sup port

For questions on the operation
of Zebra equipment and
software, please call your
distributor. For additional
assistance, contact us.

Please have your model and
serial numbers available.

Repair Service Department

For back-to-base service and
repair.

Techni cal Training
Department

For Zebra product training
courses.

Inquiry Department

For product literature and
distributor and dealer
information.

Customer Service
Department (US)
Internal Sales Department
(UK)

For printers, parts, media, and
ribbon, please call your
distributor or contact us.

Key:

T: Telephone
F: Facsimile
E: E-mail

The Americas

Zebra Technologies Inter national,
LLC
475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA

T: [phone]
Toll-free [phone]
F: [phone]

T: +1 877 ASK ZEBRA (275 9327)
F: [phone]

Hardware: [e-mail]
Software: [e-mail]

Kiosk Printers:

T: [phone]

[e-mail]

T: +1 877 ASK ZEBRA (275 9327)
F: [phone]

E: [e-mail]
To request a repair in the U.S.,

go to www.zebra.com/repair
T: [phone]

T: [phone]
F: [phone]

E: [e-mail]

T: +1 877 ASK ZEBRA (275 9327)
E: [e-mail]

T: +1 877 ASK ZEBRA (275 9327)
E: [e-mail]

.

Europe, Africa,

Middle East, India

Zebra Technologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire, SL8 5XF
United Kingdom

T: [phone]
F: [phone]

T: [phone]
F: [phone]

E: [e-mail]

T: [phone]
F: [phone]

New requests: [e-mail]
Status updates:

[e-mail]

T: [phone]
F: [phone]

E: [e-mail]

T: [phone]
F: [phone]

E: [e-mail]

T: [phone]
F: [phone]

E: [e-mail]

Asia Pacific

Zebra Technologies Asia Pacific
Pte. Ltd.
120 Robinson Road
#06-01 Parakou Building
Singapore 068913

T: + 65 6858 0722
F: [phone]

T: [phone]
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

T: [phone]
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

T: + 65 6858 0722
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

E: China:

[e-mail]

All other areas:

AP [e-mail]
m

T: [phone]
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

P1028247-001 Rev. B KR203 Hardware Integrator Guide 10/26/2010

Document Conventions

The following conventions are used throughout this document to convey certain
information:

Alternate Color – Cross-references contain links to othe r sections in this guide. If you are
viewing this guide online, click the blue text to jump to its location.

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Warns you of a situation where a cut could occur.

Introduction

Document Conventions

3

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to you.

Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to the hardware.

Caution • Advises you need to wear protective eyeware.

Important • Advises you of information that is essential to complete a task.
Note • Indicates information that emphasizes or supplements important points of the main

text.

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Introduction

4

Document Conventions

P1028247-001 Rev. B KR203 Hardware Integrator Guide 10/26/2010

Design Overview

KR203 Kiosk Receipt Printer

The Zebra KR203 model is the best-in-class thermal kiosk printer with a good range of
features. The KR203 printer provides direct thermal printing at spee ds up to 150mm/s (5.9
ips) at a 203 dpi print density. The KR203 supports a driver based printing protocol.

2

The KR203 printer features:

• Patented Looping Presenter - To reduce jamming and print image distortion
caused by the user attempting to withdraw the receipt before imaging is finished,
the KR203 employs an innovative "looping station". The receipt is retained inside
the print mechanism until imaging is complete, then it is presented to the user for
removal.

• Media Pull Detection - When the user grasps the receipt and applies force to
remove it, the KR203 senses the force and dispenses the receipt in a controlled
fashion to prevent tearing or jamming.

• Easy Media Loading - Automatic media loading and preparation for printing.
Optional media low sensing.

• Flexible Media Support - Supports continuous, fanfold and b lack line receipt
media with automatic media sensing and calibration.

• Flexible Mounting - Horizontal and vertical printer mounting covering 90° of printer
orientation.

• Bar Code Support - Will image any font, barcode and graphic supplied by the
application through the printer driver.

• Interface Support - USB v1.1 (2.0 compatible)

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Design Overview

6

Package Contents

The KR203 printers offer a wide range of printer options and accessories:

• 58, 60, 80, and 82.5mm media guide widths

• 70 watt external printer power module

• Multiple printer media roll mounting accessory configurations and options

• Media Roll Low sensor for use with Zebra and custom media roll mounting.

This integrators guide provides information you will need to develop a kiosk using the

KR203 printer and accessories.

Package Contents

The KR203 package comes with the following items:

• The KR203 printer.

• Warranty information.

Note • To minimize cost and reduce waste, the KR203 does not include unneeded
components or accessories. Additional items are required to make the printer operational.

Unpack and Inspect the Printer

When you receive the printer, open the package immediately and inspect the contents for
shipping damage.

• Save all packing materials.

• Check all exterior surfaces for damage.

• Open and close the printer and remove any media or test print s in the printer.

If you discover shipping damage upon inspection:

• Immediately notify the shipping company and file a damage report. Zebra
Technologies Corporation is not responsible for any damage incurred during
shipment of the printer and will not cover the repair of this damage under its
warranty policy.

• Keep all packaging material for shipping company inspection.

• Notify your authorized Zebra reseller.

P1028247-001 Rev. B KR203 Hardware Integrator Guide 10/26/2010

Design Considerations Overview

The kiosk designer needs to consider how the printer will be used, operated (media supply
and maintenance), serviced, integrated with other kiosk components, and integrated into
the enclosure itself. The KR203 printer requires some basic design elemen ts to function
properly, safely, and easily for the operator. The general issues are:

• Locking Enclosure – The KR203 printer should always be installe d in a secure
enclosure. The user or untrained personnel should not have access to, operate, or
service the printer.

• Mounting orientation.

• Mounting of the printer to the kiosk.

• Printer Power Requirements and DC power connector.

• Connection of the printer to the host computer.

• Media Handing – The design of the kiosk should consider the type of media to be
used: roll or fan-fold media; the appropriate m edia dispensing system; the location
of the media in the kiosk relative to the printer; and the overall size of the media
package (roll diameter or stack height).

Design Overview

Design Considerations Overview

7

• Operator Access – The operator needs access to:

• The printer's control panel for status lights and also access to view and
press the feed button while observing the status lights for media loading,
setup, and servicing the printer. (See "Buttons, Indicators and Sensors"

on page 21)

• Open and clean the printhead or remove jams. (see "Clearing Paper

Jams" on page 42)

• The media path between the printer and media (roll or fan-fold). A
minimum clearance of 250 mm on one or the other side of the printer,
printer controls, and media is needed.

• Service and printer replacement: Acce ss to m ou nt ing har d ware .

• Designing for the operator - ideas for a more intuitive media loading,
media preparation and use of media loading labels and documents.

• Ambient Lighting and external light sources which can affect printer sensors.

• Cooling - The printer needs space on both sides of the printer to allow for
convection cooling of the printer. This becomes more important with kiosk
installations that are in extreme environments or have high printer usage.

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Design Overview

8

Design Considerations Overview

P1028247-001 Rev. B KR203 Hardware Integrator Guide 10/26/2010

Printer Dimensions

The illustration below outlines the basic printer mounting dimensions to install the printer
in a kiosk. These basic printer dimensions do not illustrate the unique integration
requirements needed to use the printer with specific printer accessories, operator
servicing access, media mounting, power and cabling a ccess, and pr inter me dia ha ndlin g.

3

Printer Overview

Figure 3-1 • Printer Dimensions

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Printer Overview

REAR

Media IN

FRONT

Media Out

RIGHT

LEFT

10

Printer Orientation

Printer Orientation

P1028247-001 Rev. B KR203 Hardware Integrator Guide 10/26/2010

Figure 3-2 • Printer Orienta ti on

Printer Features

Printer Overview

Printer Features

11

Figure 3-3 • Printer Features

Table 3-1 • Printer Features

Printhead Release Bar Cutter Bar

Printhead Platen (drive) Roller

Media Present Sensor Cutter

Control Panel Media Sensors

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Printer Overview

12

Printer Features

Printer Features (continued)

Figure 3-4 • Printer Features

Table 3-2 • Printer Features

USB Port Power Input

Media Roll Low Sensor Input

P1028247-001 Rev. B KR203 Hardware Integrator Guide 10/26/2010

Opening the Printhead





When cleaning or servicing the printer, it is sometimes necessary to access the printhead.

1. Press the green printhead release bar to unlock the printhead.

2. Rotate the printhead assembly upward.

Printer Overview

Printer Features

13

Opening the Presenter

When cleaning or servicing the printer, it is sometimes necessary to access the presenter.

1. Squeeze the two presenter locking tabs together to unlock the presenter assembly.

2. Rotate the presenter assembly upward.

Note • When closing the presenter, make sure to close securely with an audible click on

both locking tabs.

Figure 3-5 • Opening the Printhead

Figure 3-6 • Opening the Presenter

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Printer Overview

14

Printer Information

Printer Information

Printer control

Print method Direct thermal page printing using thermal sensitive media.
Resolution 8 dots/mm (203 dpi)

Print speed

Present speed

Print duty cycle Up to 33%

Media Sensors

Maximum print width 80 mm = 640 pixels

Printer Control Panel - Allows very basic printer
configuration setup that includes a test page.

152 mm/s (6.0 inches/sec.) — Default
127 mm/sec.(5 inches/sec.)

101.6 mm/sec. (4 inches/sec.)

76.2 mm/sec. (3 inches/sec.)
Note: Printer media is rated for specific speed ranges and
some media types and materials will print better at slower
speeds.

300 mm/s (11.81 inches/sec)
The KR203 uses the Looping Presenter modes.
In pass-through presenter mode (loop size set to zero)
presenter speed matches the print speed.

Out of paper, paper in presenter, black mark, and an
optional external paper-low sensor.

Auto Selected Print Widths

58 and 60 mm guide 60 mm = 480 pixels maximum
80 and 82.5 mm guide 80 mm = 640 pixels maximum

P1028247-001 Rev. B KR203 Hardware Integrator Guide 10/26/2010

Media Types

Receipt Media Supply
Type

Outer Roll diameter

Spindle (core) diameter

Paper width

Printer Overview

Printer Information

Outside Wound Continuous Roll: Plain receipt, receipt
with black marks, and pre-printed receipt media with black
marks.
Fanfold: Stacked receipt media with black marks and pre­printed receipt media with black marks.

250 mm (9.84 inches) maximum

Note: The maximum roll diameter is dependent upon roll
holder in use and the kiosk design.

25 mm minimum (typical core size)
40 mm maximum
12 mm minimum with Small Core Media Roll Adapter

58, 60, 80, and 82.5 mm (common receipt roll widths)
For information on ordering media, refer to "Contacts" on

page 2.

15

Paper Thickness or
Caliper

Paper Density or
Grammage

0.054 – 0.11 mm

55 –110 g/m

Note - This is an approximate area density measurement
that varies by country, paper type and measurement
method applied.

2

(or gsm)

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Printer Overview

1b

2

1a

16

Printer Mounting

Printer Mounting

The printer can only be mounted to the kiosk using the four printer mountin g screw holes
shown in the illustration below. The printer is most secure when using all four of the
mounting positions connecting the printer’s base to a rigid metal base plate in the kiosk.
The kiosk’s metal printer mounting plate should be connected to the kiosks electrical
(earth) ground for purposes of controlling static discharge and electrical noise.

Figure 3-7 • Printer Mounting

Table 3-3 • Mounting Configuration

Mounting Positions Kiosk’s Print Base Mounting Variation Details

• Minimum mount positions.

1a and 1b

Full coverage of printer’s
base plate

• Supports the Quick-Fit Hubs

• Supported by most Zebra

accessory mounting solutions.

1a and 2 Partial (and Full)

coverage of the printer’s

1 (a and b) and 2

base plate

• Minimum three point mounting

to fight torsional forces.

For information on ordering accessories, refer to "Contacts" on page 2.

P1028247-001 Rev. B KR203 Hardware Integrator Guide 10/26/2010

Printer Overview

M3 Screw

X

Y

Z

Figure 3-8 • Printer Mounting

Table 3-4 • M3 Metric Mounting Screw Length

X 1.5mm minimum Printer mounting surface
Y 1.5mm Printer base plate thickness

Printer Mounting

17

Z 2mm maximum Penetration into circuit board area
X + Y = minimum length
X + Y + Z = maximum length

Mounting Orientations

The printer can be mounted horizontally or vertically depending on the design of th e kiosk.
The maximum angle that the printer can operate from the nominal vertical or horizontal

orientations is dependent upon environmental conditions and the media in use.
Environmental conditions that may affect operation: Humidity, temperature, air circulation

air in the kiosk, and static buildup on adjacent kiosk components and surfaces, etc.
Media considerations:Receipt length, partial cut of receipt in receipt de sign, curl at the end

of the media roll, thickness and weight, perforations on fan-fold or receipt media, etc.
Other considerations: Media mounting, media path, media access, printer maintenance,

cabling, etc.

Note • In vertical mounting orientation the small core media adapter (page 51) may be
used to ensure that media enters the present path.

The area of primary concern is the ‘loop area’ – this area requires special attention when
designing the kiosk. The printer requires space to store the printed receipt before
presenting it to the customer. The longer the receipt, the greater the area needed. When
mounting the printer at angles other than the nominal vertical or horizon tal orientations,
simulated receipt printing operations should be observed with the chosen me dia for use in
the kiosk and in the environmental conditions that it will operate on-site.

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Printer Overview

18

Design Your Own Mounting

Design Your Own Mounting

The illustration below gives an example of a printer-mounting shelf:

Figure 3-9 • Printer Mounting

Additional space is required for pap er loadi ng a nd ser vice access. Co nsider mo unting the
printer on a movable platform so that the printer can be maintained outside the printer
enclosure.

Note • We recommend making the output slot 97 mm wide. This width should
accommodate all paper widths that the KR203 printers can handle.

Caution • NEVER use screws that go into the printer more than 4 mm! This will damage or
destroy the electronics inside. See "Printer Mounting" on page 16.

P1028247-001 Rev. B KR203 Hardware Integrator Guide 10/26/2010