Xplore Technologies® has made every effort to ensure the accuracy and
completeness of this document; however, because ongoing development
efforts are made to continually improve the capabilities of our products,
we cannot guarantee the accuracy of the contents of this document. We
disclaim liability for errors, omissions, or future changes herein.
Trademarks
Xplore and the Xplore logo are registered trademarks of Xplore
Technologies Corp.; iX104, iX104C5, iX104C5 Lite, and iX104C5 Dual
Mode are trademarks of Xplore Technologies Corp. Kensington and
MicroSaver are registered trademarks of the Kensington Technology
Group. Microsoft is a registered trademark of Microsoft Corporation.
Windows 7, Windows XP Professional, and Windows XP Tablet PC
Edition are trademarks of Microsoft Corporation. MicroSD is registered
trademark of the Personal Computer Memory Card International
Association. Intel and iCore, are registered trademarks of Intel
Corporation. Wi-Fi is a trademark of the Wireless Ethernet Compatibility
Alliance (WECA). ISODAMP is a registered trademark of Aearo
Company.
All other brands, product names, company names, trademarks and service
marks used herein are property of their respective companies.
DECLARATION OF CONFORMITY according to FCC Part 15, IC ICES-003, and
RTT&E directives
Responsible Party Name: Xplore Technologies Corp.
Address: 14000 Summit Drive, Suite 900, Austin, Texas 78728
Telephone: 512.336.7797
Declares that product: Model Series: iX104C5 complies with Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and, (2)
This device must accept any interference received, including interference that may
cause undesired operation.
WARNING
Changes or modifications to this unit not expressly approved by the party responsible for
compliance may void the user’s authority to operate this equipment.
For more information about FCC rules and their applicability to the iX104, see
Appendix E, “Agency Notices.”
Warranty information
The iX104C5 is backed by a standard 36-month International Limited Warranty. An
extended International Limited Warranty is available. Check the service kit included
with your computer for warranty terms and conditions.
Important safety information
Before you use the iX104C5 (referred to as the tablet), read these safety
instructions and the operation instructions in this handbook.
Failure to observe all these instructions voids the Limited Warranty and may lead
to suspension or denial of services to the offender, or legal action, or both.
Follow any special regulations governing the use of the tablet and, if radio-enabled,
always switch it off in areas where radio devices are forbidden or when the radio device
can cause interference or danger.
Always follow any safety laws and regulations pertaining to the use of cell phones and
two-way radios, because these laws and regulations typically apply to the use of the
wireless-enabled tablet.
Observe all restrictions on the use of radio equipment in fuel depots (fuel storage and
distribution areas), chemical plants, and wherever blasting operations are in progress or
in any area in which restrictions on radio transmissions are imposed.
Switch off the tablet when in an aircraft. The tablet is not FAA-approved for use on
aircraft. The effect of the use of the tablet in aircraft is unknown. Using the tablet in an
aircraft may affect aircraft instrumentation, communication, and performance; may
disrupt the network; and may be illegal.
Operating the wireless-enabled tablet may interfere with the functioning of
inadequately protected medical devices such as pacemakers. Consult a physician or the
manufacturer of the medical device if you have any questions.
8iX104C5 User’s Handbook
Radio signals from your tablet will not affect the operation of most modern equipment,
but certain electronic equipment, including automotive systems, may not be shielded
against radio signals from your tablet. Check with the manufacturer of your motor
vehicle or the manufacturer’s representative to determine whether using the tablet will
present any safety issues.
Avoid using the tablet in any environment that requires your full attention, such as
when driving a vehicle. If you need to use your tablet while driving, have a passenger
use it for you or find a safe location to halt your vehicle.
WARNING
Use only battery types specified in this handbook. Using any other type of battery can be
dangerous and can disable the tablet.
WARNING
When operating the tablet in a known explosive environment do not remove or replace the
battery while the circuit is live. Before removing the battery verify that the area is known to
be free of ignitable concentrations of flammable substances.
WARNING
Do not use any dock or any other accessory or attachment that is not manufactured or
supplied by Xplore or an authorized Xplore accessories supplier. Use of any accessory or
attachment that is not supplied or approved for use with the tablet by Xplore is not
permitted because it may cause hazards.
Operate the tablet only from the type of power source indicated on the marking label.
(See page 46 for more information about the battery and power supply.) Route power
supply cords so that they are not likely to be walked on or pinched by items placed
upon or against them. Pay particular attention to cords at plugs and convenience
receptacles, and at the point where cords exit from the tablet or its dock. Do not
overload wall outlets, extension cords, or integral convenience receptacles because this
can cause fire or electric shock.
Unplug the tablet and refer the tablet and dock for service to qualified service personnel
if any of the following conditions occur:
■ The power supply cord or plug is damaged.
■ The tablet or dock does not operate normally when you follow the instructions in
this book.
■ The tablet or dock exhibits a distinct change in performance.
Adjust only controls for which there are instructions in this book. An improper
adjustment of other controls can result in damage and may require extensive work by a
qualified technician to restore the tablet or dock to normal operation.
CAUTION
Avoid prolonged physical contact with the exposed metal surfaces on the front and
back of the tablet. While the tablet may not feel hot to the touch, if you maintain
physical contact with the tablet for a long time (for example, if you rest the tablet on
your lap for a long time), your skin may suffer low-heat injury. In addition, be careful
when you remove a PC card that has been used for a long time, because the card
may be hot.
iX104C5 User’s Handbook9
10iX104C5 User’s Handbook
Welcome
Tablet with enhanced performance antenna
Welcome to the Xplore Technologies® iX104C5™tablet PC, the
rugged tablet designed, tested, and manufactured to meet the
environmental and physical real-world challenges faced by today’s
mobile workers. Based on years of experience in rugged mobile
applications, the
iX104C5 is designed to withstand the abuses of
everyday wear and tear.
Advanced technology, innovative design, and a rugged case are just a
few highlights of your
iX104C5 system.
Note: This handbook assumes that you have basic experience
using computers and Microsoft® Windows®.
iX104C5 User’s Handbook11
Welcome
About your computer
The iX104C5 is a high-performance tablet PC that runs on Microsoft
Windows 7 32-bit and 64-bit operating systems.
You can use any of the following methods to control the tablet:
■Special, enhanced pen (included with the tablet)
■Your finger
■Any suitable pointing device
Note: In this handbook, all information applies to all models
unless otherwise noted.
All iX104C5 tablets have been engineered and tested to meet Military
Standards for Environmental Extremes (MIL STD 810G). Your tablet
includes the following features that make it exceptionally rugged and
durable:
■Durable, long-lasting, rigid magnesium enclosure
■Interior and exterior multi-layer magnesium structure
■Bumper system and gasket protection mechanisms
■Specialized drive technology
■Removable, dual, Solid State Drive (SSD) cartridge
■Integrated, protected wireless LAN and WAN antennas for dual
mode operation
■Locked-in-place memory, cables, and connectors
■Proprietary thermal management system
12iX104C5 User’s Handbook
Package contents
Welcome
Check to make sure your package includes the following items:
■Quick Start Guide
■Battery pack
■Power cord
■AC adapter
■Pen (attached to tablet)
■Pen tether (attached to tablet)
■iX104C5 tablet PC
■Warranty information kit
■Operating System Recovery Guide
Optional accessories
Your package also includes any optional accessories you ordered.
Docking options
■xStand Desktop Docking Station
■xDock Vehicle Docking Station
Carrying cases
■Shoulder cases
■Portfolio case
■Dockable case
Memory
■2, 4, or 8 GB RAM
■40, 80, or more GB Solid State Drive (SSD)
iX104C5 User’s Handbook13
Welcome
Power options
■AC adapter with U.S. cord
■Weight-reduced battery pack (56 watt hours)
■Extended life battery pack (68.5 watt hours)
■Auto adapter (cigarette lighter adapter)
Additional accessories
■Top-mounted Fast-Lock GPS II Pro (submeter accuracy)
■Non-rugged USB optical disk drive
■USB rugged, backlit keyboard (83-key)
■Replaceable drive cartridges
■Active stylus
14iX104C5 User’s Handbook
Contacting Xplore – service and questions
Note: To troubleshoot problems (including wireless and GPS
problems), before you call, read the FAQ page of the Xplore
Technologies Web site. Go to
select Customer Support; then FAQ.
If you purchased your tablet from an authorized Xplore dealer,
contact the dealer for service and support.
If you purchased your tablet directly from Xplore, use any of the
following methods to contact Xplore for service and support:
Web sitehttp://www.xploretech.com
E-mailcustomersupport@xploretech.com
Toll free1-866-296-8541, extension 222
Welcome
http://www.xploretech.com; then
Fax1-512-336-7791
Before you contact Xplore, have the following information ready so
that the customer support representative can quickly provide a
solution:
Product name: iX104C5
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that were displayed
Type of device connected, if any
iX104C5 User’s Handbook15
16iX104C5 User’s Handbook
1Getting Started
Built-in
microphone
Speaker
Speaker
Auto Light sensor
Reset switch
Status indicator
SSD indicator
Fingerprint scanner
This chapter gives you an overview of your tablet and includes a
quick-start guide to tablet keys.
Front view
Built-in microphoneEnables you to input mono audio with noise cancellation. (See page 42.)
Reset switchEnables you to turn off the computer when using the Power (On/Off)/Backlight
Status indicatorIndicates the computer status (on, off, etc.). (See page 22.)
SpeakersEnable you to listen to stereo audio files. Sealed to provide protection from the
iX104C5 User’s Handbook17
(On/Off)/Resume key is not effective. (See page 28.)
environment.
Chapter 1. Getting Started
Fan cover
Pen
Removable
battery pack
Battery
release
latch
Pen holder
Antenna
covers
Digital camera
Battery
lock
button
SSD carrier
Back view
Auto Light sensorDetects ambient light conditions.
SSD indicatorIndicates hard drive activity. (See page 22.)
Fingerprint scannerEnables you to use fingerprint verification features. (See page 36.)
Back view
Fan coverPlastic cover over the thermal transfer bay that manages heat movement out of the
Antenna coversFor optional wireless LAN and WAN models, protect and secure the radio antennas
PenThe main device you use to enter data and control applications (instead of a mouse
computer.
(accessible by authorized service personnel only).
or a keyboard). Also called the stylus. See “Using the pen” on page 32.
18iX104C5 User’s Handbook
Chapter 1. Getting Started
Power On/Off,
Backlight On/Off,
Sleep/Resume
button
Heat exchange
XPL side port
Kensington
lock slot
Left side view
Pen holder Provides a place to secure the pen when you are not using it.
Battery release latchProvides access to the battery.
Battery lock buttonSecures the battery inside the tablet.
Removable battery packPowers the computer when AC power is unavailable.
Digital camera3-mega-pixel, auto-focus camera for taking color or black-and-white image or video.
SSD carrierUser-accessible drive carrier for SSD storage.
Left side view
Power On/Off,
Backlight On/Off,
Sleep/Resume button
Heat exchangeHelps prevent the computer from overheating by forcing heat away from the
XPL side portPermits connection of special devices made expressly for the iX104C5.
Kensington™ lock slotConnector for the optional Kensington MicroSaver™ or equivalent compatible
Press to power computer. Press and hold for more than 4 seconds to force
power off.
Momentarily press to toggle the backlight on or off.
computer. (Do not block the vents.)
security cable.
Note: Contact your reseller for information about the Kensington security cable.
iX104C5 User’s Handbook19
Chapter 1. Getting Started
Microphone
connector
Power
connector
9-pin serial connector or
optional connector for
external monitor
LAN connector
USB ports
Headphone
connector
Right side view
Right side view
The connectors on the right side of the computer are located behind the outer doors.
Power connectorFor the AC adapter or optional auto adapter. (See “Optional accessories” on
page 13.)
USB 2.0 portsFor Universal Serial Bus devices (compliant with USB Standard Revision 2.0).
Note: The optional Office and Vehicle Docks include additional USB ports. See
“Optional accessories” on page 13.
Headphone connectorFor stereo headphones or speakers.
Microphone connectorFor an external microphone.
LAN connectorFor connecting a standard RJ-45 connector to the tablet’s internal local area
network (LAN) card
9-pin serial connector
or
optional external monitor
connector
20iX104C5 User’s Handbook
Serial connector for connecting terminals or other devices that use the RS-232,
RS-422, or RS-485 data transfer standard, or an optional connector for an external
monitor or projection panel.
Chapter 1. Getting Started
Docking connector for the
optional Xplore Tablet Dock
Guide pin receptacles
XPL expansion port
Bumpers
Bottom view
Bottom view
Docking connectorEnables you to connect the optional xStand Desktop Docking Station or xDock
Vehicle Docking Stations.
Guide pin receptaclesHelp assure a secure connection of the optional xStand or xDock.
Note: See “Optional accessories” on page 13.
Top view
BumpersFabricated from rugged material. Raised to help protect the computer from damage.
XPL expansion portA port that permits connection of special devices made expressly for the iX104C5.
iX104C5 User’s Handbook21
Chapter 1. Getting Started
Status LED
Drive LED
LED indicators
LED indicators
The LED indicator lights show the status of system functions.
The following table defines the various LED states.
Table 1Status LED indicator
Mode/StateLED StateMeaning
On stategreen, continuousThe computer is on, ready for use, and functioning normally. The
battery is fully charged.
Charginggreen, blinkingThe AC adapter is plugged in and the battery is charging.
Off stateoff (no light)The computer is off.
Sleep modegreen, breathingThe computer is on and is in Sleep mode.
Thermal controlblue, blinkingThe computer is on and is in Warm-up mode, with the LCD and
backlight off. After the system has warmed to a safe level, the
LCD and backlight turn on.
22iX104C5 User’s Handbook
Chapter 1. Getting Started
LED indicators
Table 1Status LED indicator (continued)
Mode/StateLED StateMeaning
Onred, blinkingThe computer is powered on, running on battery power, and the
charge level in the battery has reached a minimum warning state.
Plug the computer into an AC/DC power source or install a
charged battery.
Onred, continuousThe computer is on, running on battery power, and the charge
level in the battery has reached a critical state. Plug the computer
into an AC/DC power source or install a charged battery.
or
The computer has encountered a fault and is not operating
normally. Contact your computer support personnel, such as your
help desk.
or
The computer is off and you have inserted a battery that is at the
critical low level and is incapable of running the computer.
iX104C5 User’s Handbook23
Chapter 1. Getting Started
Ctrl-Alt-Delete
(Secure Attention
Sequence) key
Screen Rotation
key
Function
key
Hot key 1
Hot key 2
Hot key 3
Fingerprint scanner
Quick-start guide
Quick-start guide
This section is a quick guide to using the main features of your tablet.
(See Chapter 2 for detailed information.)
Application, Windows, and hot keys
24iX104C5 User’s Handbook
Chapter 1. Getting Started
To define a function, see
“Programming hot keys” on
page 58.
In the default configuration,
the P3 key puts the computer
in Sleep mode and the Power
button shuts down the
computer. To change these
settings, see page 50.
Table 2Main keys
Press this key...To perform this function
Log on after resuming operation from power
management, powering on, or locking.
After logging on, launch Windows Task Manager.
Rotate screen orientation between portrait
(vertical) and landscape (horizontal).
Use in combination with another key to perform
various functions. (See page 25.)
Fingerprint scanner.
Display the Start menu.
Open Internet Explorer, or perform a
user-definable function.
Put the computer in Sleep mode.
Quick-start guide
iX104C5 User’s Handbook25
Table 3Function mode keys
Press these keys...To perform this function
Default function: Send video display to a monitor
or projection panel connected to the computer
(and back to the computer again). You can
program this key combination to perform a
different function. (See “Programming hot keys to
start applications, open documents, or go to a
website” on page 59.)
Enable or disable Airplane mode, which toggles
wireless radios on/off.
Bluetooth toggle.
26iX104C5 User’s Handbook
2Using the Tablet
When the computer is off,
the Status LED is off.
Power On/Off,
Backlight On/Off,
Sleep/Resume
button
This chapter contains detailed instructions for using the tablet.
Turning on the computer
1.Make sure the computer is off.
2.Make sure the battery is charged or that the computer is plugged
in to an external power source.
3.Press the Power On/Off, Backlight On/Off, Sleep/Resume button.
iX104C5 User’s Handbook27
Chapter 2. Using the Tablet
When the computer is in
Sleep mode, the Status LED
is breathing green.
Power On/Off,
Backlight On/Off and
Sleep/Resume
button
Use the Reset switch only if
you cannot turn off the
computer by any other
means, because you may
lose unsaved data.
Reset switch
Turning off the computer
Turning off the computer
1.If the computer is in Sleep mode, press the Power On/Off,
Backlight On/Off, Sleep/Resume
button to resume operation. (See
page 30 for information about Sleep mode.)
2.Make sure the battery is charged or that the computer is plugged
in to an external power source.
3.Save your work and close all programs.
4.From the Windows Start menu, click Turn Off Computer.
5.The Turn off computer dialog box opens.
6.Click Turn Off or press the Power button continuously for more
than 4 seconds.
Using the Reset switch
If the computer does not seem to be accepting input and you cannot
turn it off by using the method described in “Turning off the
computer,” press the
instrument to press the switch).
28iX104C5 User’s Handbook
Reset switch. (Use the stylus or a similar
Suspending and resuming operation
For more information, see
“Checking battery power
status” on page 50.
To conserve battery power when you do not want to turn off the
computer or when you need to install a charged battery pack, put the
computer into Sleep mode. (You can suspend operation without
closing any programs or Windows.)
When you suspend operation:
■Programs that are running stop (but do not close).
■Active data is saved.
■The system enters one of the following low-power modes:
• Sleep (Suspend-to-RAM) mode – The Status LED light is
breathing green. Active data is saved in RAM and most other
components are turned off.
Although the computer uses very little power when in Sleep
mode, eventually the battery’s power does run out. If you do
not plan to use the computer for an extended period of time,
turn the computer off or put it in Hibernation mode instead of
Sleep mode.
• Hibernation mode – Active data is saved on the SSD and
power usage is reduced to the same level as when the
computer is turned off. In Hibernation mode, there is no
danger of losing data if battery power is lost.
Chapter 2. Using the Tablet
Suspending and resuming operation
iX104C5 User’s Handbook29
Notes:
If you have set your computer to turn power off (in the Power Options
utility in Windows Control Panel), you cannot suspend operation. To
change power settings, see “Selecting Power (On/Off)/Backlight(On/
Off)/Sleep/ Resume button options” on page 53.
In the default configuration, the P3 key puts the computer in Sleep
mode and the Power button shuts down the computer. To change
these settings, see “Programming hot keys to perform pre-defined
functions” on page 63.
Chapter 2. Using the Tablet
In order to suspend
operation, the Sleep
option must be enabled in
Windows Power Options.
See “Selecting Power
(On/Off)/Backlight(On/
Off)/Sleep/ Resume
button options” on
page 53.
P3 key
Status LED
Suspending and resuming operation
If your computer is connected to a network, the network may
automatically log you off after a period of inactivity while system
operation is suspended. Contact your help desk or system
administrator to learn your log-off time limit.
Suspending operation
Use one of the following methods to suspend operation:
Method 1
Press the P3 key.
Method 2
Press the Windows Start button; then press the right arrow next to
1.
the
Shutdown button.
2.Press Sleep.
When operation is suspended, the Status LED displays a breathing
green light.
30iX104C5 User’s Handbook
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