Xplore Technologies® has made every effort to ensure the accuracy and
completeness of this document; however, because ongoing development
efforts are made to continually improve the capabilities of our products,
we cannot guarantee the accuracy of the contents of this document. We
disclaim liability for errors, omissions, or future changes herein.
Trademarks
Xplore and the Xplore logo are registered trademarks of Xplore
Technologies Corp.; iX104, iX104C
Dual Mode are trademarks of Xplore Technologies Corp.
Kensington and MicroSaver are registered trademarks of the Kensington
Technology Group. Microsoft is a registered trademark of Microsoft
Corporation. Windows 2000 Professional, Windows XP Professional, and
Windows XP Tablet PC Edition are trademarks of Microsoft Corporation.
PCMCIA and CardBus are registered trademarks of the Personal
Computer Memory Card International Association. Intel, Pentium, and
SpeedStep are registered trademarks of Intel Corporation. Wi-Fi is a
trademark of the Wireless Ethernet Compatibility Alliance (WECA).
FireWire is a registered trademark of Apple Computer, Inc. ISODAMP is
a registered trademark of Aearo Company.
All other brands, product names, company names, trademarks and service
marks used herein are property of their respective companies.
DECLARATION OF CONFORMITY according to FCC Part 15
Responsible Party Name: Xplore Technologies Corp.
Address: 14000 Summit Drive, Suite 900, Austin, Texas 78728
Telephone: 512.336.7797
Declares that product: Model Series: iX104C
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and, (2)
This device must accept any interference received, including interference that may
cause undesired operation.
WARNING
Changes or modifications to this unit not expressly approved by the party responsible for
compliance may void the user’s authority to operate this equipment.
For more information about FCC rules and their applicability to the iX104, see
Appendix E, “Agency Notices.”
4
complies with Part 15 of the FCC Rules.
Warranty information
The iX104C4 is backed by a standard 36-month International Limited Warranty. An
extended International Limited Warranty is available. Check the service kit included
with your computer for warranty terms and conditions.
Important safety information
Before you use the iX104C
instructions and the operation instructions in this handbook.
Failure to observe all these instructions voids the Limited Warranty and may lead
to suspension or denial of services to the offender, or legal action, or both.
Follow any special regulations governing the use of the tablet and, if radio-enabled,
always switch it off in areas where radio devices are forbidden or when the radio device
can cause interference or danger.
Always follow any safety laws and regulations pertaining to the use of cell phones and
two-way radios, because these laws and regulations typically apply to the use of the
wireless-enabled tablet.
Observe all restrictions on the use of radio equipment in fuel depots (fuel storage and
distribution areas), chemical plants, and wherever blasting operations are in progress or
in any area in which restrictions on radio transmissions are imposed.
Switch off the tablet when in an aircraft. The tablet is not FAA-approved for use on
aircraft. The effect of the use of the tablet in aircraft is unknown. Using the tablet in an
aircraft may affect aircraft instrumentation, communication, and performance; may
disrupt the network; and may be illegal.
Operating the wireless-enabled tablet may interfere with the functioning of
inadequately protected medical devices such as pacemakers. Consult a physician or the
manufacturer of the medical device if you have any questions.
4
(referred to as the tablet), read these safety
10iX104C4 User’s Handbook
Radio signals from your tablet will not affect the operation of most modern equipment,
a
a
but certain electronic equipment, including automotive systems, may not be shielded
against radio signals from your tablet. Check with the manufacturer of your motor
vehicle or the manufacturer’s representative to determine whether using the tablet will
present any safety issues.
Avoid using the tablet in any environment that requires your full attention, such as
when driving a vehicle. If you need to use your tablet while driving, have a passenger
use it for you or find a safe location to halt your vehicle.
WARNING
Use only battery types specified in this handbook. Using any other type of battery can be
dangerous and can disable the tablet.
WARNING
Do not use any dock or any other accessory or attachment that is not manufactured or
supplied by Xplore or an authorized Xplore accessories supplier. Use of any accessory or
attachment that is not supplied or approved for use with the tablet by Xplore is not
permitted because it may cause hazards.
Operate the tablet only from the type of power source indicated on the marking label.
(See page 54 for more information about the battery and power supply.) Route power
supply cords so that they are not likely to be walked on or pinched by items placed
upon or against them. Pay particular attention to cords at plugs and convenience
receptacles, and at the point where cords exit from the tablet or its dock. Do not
overload wall outlets, extension cords, or integral convenience receptacles because this
can cause fire or electric shock.
Unplug the tablet and refer the tablet and dock for service to qualified service personnel
if any of the following conditions occur:
■ The power supply cord or plug is damaged.
■ The tablet or dock does not operate normally when you follow the instructions in
this book.
■ The tablet or dock exhibits a distinct change in performance.
Adjust only controls for which there are instructions in this book. An improper
adjustment of other controls can result in damage and may require extensive work by a
qualified technician to restore the tablet or dock to normal operation.
CAUTION
Avoid prolonged physical contact with the exposed metal surfaces on the front and
back of the tablet. While the tablet may not feel hot to the touch, if you maintain
physical contact with the tablet for a long time (for example, if you rest the tablet on
your lap for a long time), your skin may suffer low-heat injury. In addition, be careful
when you remove a PC card that has been used for a long time, because the card
may be hot.
iX104C4 User’s Handbook11
12iX104C4 User’s Handbook
Welcome
™
Welcome to the Xplore Technologies® iX104C
4
tablet PC, the
rugged tablet designed, tested, and manufactured to meet the
environmental and physical real-world challenges faced by today’s
mobile workers. Based on years of experience in rugged mobile
applications, the
iX104C
4
is designed to withstand the abuses of
everyday wear and tear.
Advanced technology, innovative design, and a rugged case are just a
few highlights of your
Note: This handbook assumes that you have basic experience
using computers and Microsoft® Windows®.
iX104C
4
system.
iX104C4 User’s Handbook13
Welcome
About your computer
The iX104C4 is a high-performance tablet PC that runs on Microsoft
Windows XP® Professional Tablet PC Edition and Vista Business
operating systems.
The method you use to control the tablet depends on the tablet model,
as follows:
Tablet ModelDigitizer/TouchscreenControl Method
4
iX104C
Dual ModeInductive and resistive
touch digitizer
4
iX104C
Dual Mode
AllVue Xtreme
4
iX104C
AllVue
Xtreme
Sunlight-viewable display
with inductive and
resistive digitizer
Sunlight-viewable display
with inductive digitizer
• Special, enhanced pen
(included with the tablet)
• Your finger
• Any suitable pointing
device
• Special, enhanced pen
(included with the tablet)
• Your finger
• Any suitable pointing
device
• Special, enhanced pen
(included with the tablet)
• Any suitable pointing
device
Note: In this handbook, all information applies to all models
unless otherwise noted.
14iX104C4 User’s Handbook
Welcome
Package contents
iX104C
4
tablets have been engineered and tested to meet Military
All
Standards for Environmental Extremes (MIL STD 810F). Your tablet
includes the following features that make it exceptionally rugged and
durable:
■Durable, long-lasting, dense magnesium enclosure
■Interior and exterior multi-layer magnesium frames and cavities
■ISODAMP
®
shock absorbing materials in patented bumpering
system and gasket protection mechanisms
■Shock-isolated hard disk
■Integrated, protected wireless LAN and WAN antennas for dual
mode operation
■Locked in place memory, cables, and connectors
■Proprietary thermal management system
Check to make sure your package includes the following items:
■Quick Start Guide
■Battery pack
■Power cord
■AC adapter
■Pen
■Pen tether
■iX104C
■Warranty information kit
4
tablet PC
iX104C4 User’s Handbook15
Welcome
Optional accessories
Your package also includes any optional accessories you ordered.
Docking options
■xStand Desktop Docking Station
■xDock Vehicle Docking Station
Carrying cases
■Shoulder cases
■Portfolio case
■Dockable case
Storage options
■External USB floppy disk drive
■External USB CD-ROM drive
Memory
■2 GB RAM
■32 GB 2.5-inch solid state hard drive
Power options
■AC adapter with U.S. cord
■Main battery pack (41 watt hours)
■Extended life battery pack (55 watt hours)
■Auto adapter (cigarette lighter adapter)
Additional accessories
■USB non-rugged mini keyboard (83-key)
■USB rugged, backlit keyboard (83-key)
■Screen protectors (2-pack)
■Active stylus
■Pen tether
16iX104C4 User’s Handbook
Contacting Xplore – service and questions
The serial number is on the
back of the tablet. See
page 21.
Note: To troubleshoot problems (including wireless and GPS
problems), before you call, read the FAQ page of the Xplore
Technologies Web site. Go to http://www.xploretech.com; then
select Customer Support; then FAQ.
If you purchased your tablet from an authorized Xplore dealer,
contact the dealer for service and support.
If you purchased your tablet directly from Xplore, use any of the
following methods to contact Xplore for service and support:
Web sitehttp://www.xploretech.com
E-mailcustomersupport@xploretech.com
Toll free1-866-296-8541, extension 222
Welcome
iX104C4 User’s Handbook17
Fax1-512-336-7791
Before you contact Xplore, have the following information ready so
that the customer support representative can quickly provide a
solution:
Product name: iX104C
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that were displayed
Type of device connected, if any
4
18iX104C4 User’s Handbook
1Getting Started
Built-in
microphone
Speaker
Speaker
Auto Light sensor
Reset switch
Status indicator
HDD indicator
Fingerprint scanner
This chapter gives you an overview of your tablet and includes a
quick-start guide to tablet keys.
Front view
Built-in microphoneEnables you to input mono audio with noise cancellation. (See page 50.)
Reset switchEnables you to turn off the computer when using the Power (On/Off)/Backlight
Status indicatorIndicates the computer status (on, off, etc.). (See page 26.)
SpeakersEnable you to listen to stereo audio files. Sealed to provide protection from the
iX104C4 User’s Handbook19
(On/Off)/Resume key is not effective. (See page 32.)
environment.
Chapter 1. Getting Started
Front view
Auto Light sensorDetects ambient light conditions.
HDD indicatorIndicates hard disk drive activity. (See page 26.)
Fingerprint scannerEnables you to use fingerprint verification features. (See page 43.)
20iX104C4 User’s Handbook
Back view
Convection
air flow
cover
Pen
Removable
battery pack
Battery
release
latch
Pen holder
Antenna
covers
Certificate of
Authentication label
Battery
lock
button
Serial number
Chapter 1. Getting Started
Front view
Convection air flow coverMagnesium cover over the thermal transfer bay that manages heat movement out
of the computer.
Antenna coversFor optional wireless LAN and WAN models, protect and secure the radio antennas
(accessible by authorized service personnel only).
PenThe main device you use to enter data and control applications (instead of a mouse
or a keyboard). Also called the stylus. See “Using the pen” on page 37.
Pen holder Provides a place to secure the pen when you are not using it.
Battery release latchProvides access to the battery.
Battery lock buttonSecures the battery inside the tablet.
Removable battery packPowers the computer when AC power is unavailable.
Certificate of Authentication
label and serial number
Label that identifies the tablet’s operation system as being genuine Microsoft
software, and your tablet’s serial number.
iX104C4 User’s Handbook21
Chapter 1. Getting Started
Power (On/Off)/
Backlight (On/Off)/
Resume button
Air flow vents
Bluetooth antenna
Kensington
lock slot
Front view
Top view
Power (On/Off)/
Backlight (On/Off)/
Resume button
Air flow ventsHelp prevent the computer from overheating by forcing heat away from the
Bluetooth antennaBluetooth antenna.
Kensington™ lock slotConnector for the optional Kensington MicroSaver™ or equivalent compatible
Press the button to turn the computer on or off, to turn the backlight on or off, or to
resume operation.
computer. (Do not block the vents.)
security cable.
Note: Contact your reseller for information about the Kensington security cable.
22iX104C4 User’s Handbook
Chapter 1. Getting Started
Microphone
connector
Power
connector
External monitor
connector
(or optional 9-pin
serial port)
LAN connector
USB ports
Headphone
connector
Front view
Bottom view
The connectors on the bottom of the computer are located behind the outer doors.
Power connectorFor the optional AC adapter or auto adapter. (See “Optional accessories” on
page 16.)
USB 2.0 portsFor Universal Serial Bus devices (compliant with USB Standard Revision 2.0).
Note: The optional Office and Vehicle Docks include additional USB ports. See
“Optional accessories” on page 16.
Headphone connectorFor stereo headphones or speakers.
Microphone connectorFor an external microphone.
LAN connectorFor connecting a standard RJ-45 connector to the tablet’s internal local area
network (LAN) card
External monitor connectorFor an external monitor or projection panel.
(Optional) 9-pin serial portFor connecting terminals or other devices that use the RS-232, RS-422, or RS-485
data transfer standard.
iX104C4 User’s Handbook23
Chapter 1. Getting Started
Guide pin
receptacles
Docking connector for the
optional Xplore Tablet Dock
Front view
Left side view
Docking connectorEnables you to connect the optional xStand Desktop Docking Station or xDock
Vehicle Docking Station.
Guide pin receptaclesHelp assure a secure connection of the optional xStand or xDock.
Note: See “Optional accessories” on page 16.
24iX104C4 User’s Handbook
Chapter 1. Getting Started
XPL expansion port
Bumpers
Front view
Right side view
BumpersFabricated from rugged material. Raised to help protect the computer from
damage.
XPL expansion portA USB port (compliant with USB Standard Revision 2.0) that enables you to
connect XPL snap-on expansion modules with additional functionality such as
GPS, barcode scanning, and magnetic stripe reading.
Note: Contact your reseller for information about the XPL expansion module.
iX104C4 User’s Handbook25
Chapter 1. Getting Started
Status LED
HDD LED
Front view
LED indicators
The LED indicator lights show the status of system functions.
The following table defines the various LED states.
Table 1Status LED indicator
Mode/StateLED StateMeaning
On stategreen, continuousThe computer is on, ready for use, and functioning
normally. The battery is fully charged.
Charginggreen, blinkingThe AC adapter is plugged in and the battery is
charging.
Off stateoff (no light)The computer is off.
Suspend modeyellow, continuousThe computer is on and is in Suspend or
Hibernation mode.
Thermal controlyellow, blinkingThe computer is on and is in Warm-up mode, with
the LCD and backlight off. After the system has
warmed to a safe level, the LCD and backlight turn
on.
26iX104C4 User’s Handbook
Chapter 1. Getting Started
Table 1Status LED indicator (continued)
Mode/StateLED StateMeaning
Onred, blinkingThe computer is powered on, running on battery
power, and the charge level in the battery has
reached a minimum warning state. Plug the
computer into an AC/DC power source or install a
charged battery.
Onred, continuousThe computer is on, running on battery power, and
the charge level in the battery has reached a critical
state. Plug the computer into an AC/DC power
source or install a charged battery.
Or:
The computer has encountered a fault and is not
operating normally. Contact your computer support
personnel, such as your help desk.
Front view
iX104C4 User’s Handbook27
Chapter 1. Getting Started
Ctrl-Alt-Delete
(Secure Attention
Sequence) key
Screen Rotation
key
Function
key
Hot key 1
Hot key 2
Hot key 3
Fingerprint scanner
Quick-start guide
Quick-start guide
This section is a quick guide to using the main features of your tablet.
(See Chapter 2 for detailed information.)
Application, Windows, and hot keys
28iX104C4 User’s Handbook
Chapter 1. Getting Started
To define a function, see
“Programming hot keys” on
page 70.
Table 2 Main keys
Press this key...To perform this function
Log on after resuming operation from power
management, powering on, or locking.
After logging on, launch Windows Task Manager.
Rotate screen orientation between portrait
(vertical) and landscape (horizontal).
Use in combination with another key to perform
various functions. (See page 30.)
Fingerprint scanner.
Open Help, or perform a user-definable function.
Open Internet Explorer, or perform a
user-definable function.
Open your email application, or perform a
user-definable function.
Quick-start guide
iX104C4 User’s Handbook29
Chapter 1. Getting Started
Quick-start guide
Table 3Function mode keys
Press these keys...To perform this function
Default function: Send video display to a monitor or
projection panel connected to the computer (and back to
the computer again). You can program this key
combination to perform a different function. (See
“Programming hot keys to start applications, open
documents, or go to a Web site” on page 71.)
Default function:
Default function: Open the pen calibration program. You
4
iX104C
“Programming hot keys to start applications, open
documents, or go to a Web site” on page 71).
iX104C
mode, or Touch mode. This determines the input
devices you can use. In Auto-Sense mode, you can use
the pen, your finger, or another similar device
interchangeably. In Active mode, you can use only the
pen. In Touch mode, you can use your finger or another
similar pointing device. You can program this key
combination to perform a different function. (See
“Programming hot keys to start applications, open
documents, or go to a Web site” on page 71.)
can program this key combination to perform a different
function. (See “Programming hot keys to start
applications, open documents, or go to a Web site” on
page 71.)
: Open a pre-defined program (see
4
Dual Mode: Select Auto-Sense mode, Active
30iX104C4 User’s Handbook
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