XSLATE B10
Model iX101B2
User’s Guide
Copyright © 2003-2015 Xplore Technologies Corp. All
rights reserved.
No part of this publication may be copied,
reproduced, or translated, without the prior written
consent of Xplore Technologies. No part of this
publication may be stored or transmitted in any
electronic form without the prior consent of Xplore
Technologies. Any unauthorized use is a violation of
copyright laws.
Xplore and the Xplore logo are registered trademarks
of Xplore Technologies Corp. of America; iX104,
iX104C5, BOBCAT, iX104C5 Lite, iX104C5 Dual Mode,
RangerX, and XSLATE-B10 are trademarks of Xplore
Technologies Corp. Kensington and MicroSaver are
registered trademarks of the Kensington Technology
Group. Android is a registered trademark of Google
Corporation. MicroSD is registered trademark of the
Personal Computer Memory Card International
Association. Wi-Fi is a trademark of the Wireless
Ethernet Compatibility Alliance (WECA). HDMI is a
trademark of HDMI Licensing, LLC. All other brands,
product names, company names, trademarks and
service marks used herein are property of their
respective companies.
Xplore Technologies
®
has made every effort to ensure
the accuracy and completeness of this document;
however, because ongoing development efforts are
made to continually improve the capabilities of our
products, we cannot guarantee the accuracy of the
contents of this document. We disclaim liability for
errors, omissions, or future changes herein.
DECLARATION OF CONFORMITY according to FCC Part
15, IC ICES-003, and RTT&E directives Responsible
Party Name: Xplore Technologies Corp. of America
Address: 8601 Ranch Road 2222, Bldg 2
Austin, TX 78730 USA
Telephone: 512-637-1100
Fax: 512-637-1199
Declares that product: Model Series: iX101B2 complies
with Part 15 of the FCC Rules. This device complies
with Part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) This device may not
cause harmful interference, and, (2) This device must
accept any interference received, including
interference that may cause undesired operation.
WARNING: Changes or modifications to this unit not
expressly approved by the party responsible for
compliance may void the user’s authority to operate
this equipment. For more information about FCC, IC,
and EU rules and their applicability to the iX101B2,
see, “Agency Notes” on page 21.
The iX101B2 is backed by a standard 36-month
International Limited Warranty. An extended
International Limited Warranty is available. Check the
service kit included with your computer for warranty
terms and conditions.
PN 95-01211 Rev. A
Revision Date: 15 August 2015
Contents
Chapter 1 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
ENERGY STAR® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Contacting Xplore: Service and Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . .6
System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
LED and Camera Status Indicator Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 3 Using the Tablet . . . . . . . . . . . . . . . . . . . . . . . . .11
Suspend Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Resume Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Touch Screen Input Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
EMR Pen Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the EMR Pen to Perform Mouse Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Changing the EMR Pen Double-Click Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Calibrating the EMR Pen and Touch Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 4 Maintaining the Tablet. . . . . . . . . . . . . . . . . . .15
Caring for the Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Checking Power Cords and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Protecting the Computer from Damages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Storing the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Caring for the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Protecting the Computer Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Removing the Screen Protector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing a New Screen Protector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Contents iii
Chapter 5 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . .17
Chapter 6 Hardware Specifications . . . . . . . . . . . . . . . . .19
Chapter 7 Agency Notes . . . . . . . . . . . . . . . . . . . . . . . . . . .21
FCC Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
WLAN: (Wi-Fi) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
RF Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Health and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Exposure to Radio Frequency (RF) Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5G Functionality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
WLAN BGN Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
WWAN Support Band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
DOC (Industry Canada Notices) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Notice to Users of Radio and Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
UL Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
System Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 8 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Environmental Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Risk Reduction and Prevention Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Continuous Improvement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Take Back and Recycling Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Environmental and Sustainability Corporate Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Contacting Xplore: Service and Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Contents iv
Welcome
Welcome
Welcome to the Xplore Technologies XSLATE B10 tablet, the rugged tablet designed, tested,
and manufactured to meet the environmental and physical real-world challenges faced by
today’s mobile workers. Based on years of experience in rugged mobile applications, the
B10 is designed to withstand the abuses of everyday wear and tear. Advanced technology,
innovative design, and a rugged case are just a few highlights of your B10 system.
NOTE: This handbook assumes that you have basic experience using Microsoft Windows 7 or
Microsoft Window 8.1.
1
Important Safety Information
Before you use the XSLATE B10 (referred to as the tablet), read these safety instructions and
the operation instructions in this handbook.
Failure to observe all these instructions voids the Limited Warranty and may lead to
suspension or denial of services to the offender, or legal action, or both.
Follow any special regulations governing the use of the tablet and, if radio-enabled, always
switch it off in areas where radio devices are forbidden or when the radio device can cause
interference or danger.
Always follow any safety laws and regulations pertaining to the use of cell phones and twoway radios, because these laws and regulations typically apply to the use of the wirelessenabled tablet.
Observe all restrictions on the use of radio equipment in fuel depots (fuel storage and
distribution areas), chemical plants, and wherever blasting operations are in progress or in
any area in which restrictions on radio transmissions are imposed. When flying in an aircraft,
turn off the tablet PC prior to take-off and landing. As of this writing, the FAA has approved
Chapter 1 Welcome 1
the use of personal electronic devices on commercial aircraft when flying above 10,000ft
(3,048m). The tablet PC should only be turned on only when directed by the flight crew
members as FAA regulations are subject to change.
Operating the wireless-enabled tablet may interfere with the functioning of inadequately
protected medical devices such as pacemakers. Consult a physician or the manufacturer of
the medical device if you have any questions.
Radio signals from your tablet will not affect the operation of most modern equipment, but
certain electronic equipment, including automotive systems, may not be shielded against
radio signals from your tablet. Check with the manufacturer of your motor vehicle or the
manufacturer’s representative to determine whether using the tablet will present any safety
issues.
Avoid using the tablet in any environment that requires your full attention, such as when
driving a vehicle. If you need to use your tablet while driving, have a passenger use it for you
or find a safe location to halt your vehicle.
WAR NING: Use only battery types specified in this handbook. Using any other type of
battery can be dangerous and can disable the tablet. Do not drop or mishandle the
batteries, immerse them in water, or subject them to high heat. Doing so could increase the
risk of explosion or leakage, and possibly cause injury. The lithium-ion batteries used in this
equipment contain material that is hazardous to your health. If battery contents come in
contact with the eyes, IMMEDIATELY flush the affected area with clean water for 15 minutes
and have someone else summon medical attention for you. Unaffected persons should
assist the affected individual in the vital first flushing of the eyes. RECHARGING THE
BATTERY MUST ONLY BE CARRIED OUT IN A NON-HAZERDOUS AREA USING THE SUPPLIED
AC ADAPTOR. The definition of hazardous areas can be found in Standard EN 60079-10.
WAR NING: When operating the tablet in a known explosive environment do not remove
or replace the battery while the circuit is live. Before removing the battery verify that the
area is known to be free of ignitable concentrations of flammable substances. EXPLOSION
HAZARD – DO NOT DISCONNECT WHILE CIRCUIT IS LIVE UNLESS AREA IS KNOWN TO BE
NON-HAZERDOUS.
AVERISSEMENT – RISQUE D’EXPLOSION. NE PAS DÉBRANCHER TANT QUE LE CIRCUIT EST
SOUS TENSION, À MOINS QU’IL NE S’AGISSE D’UN EMPLACEMENT NON DANGEREUX.
WAR NING: EXPLOSION HAZARD - DO NOT REPLACE THE BATTERY UNLESS POWER HAS
BEEN SWITCHED OFF OR THE AREA IS KNOWN TO BE NON-HAZARDOUS;
AVERTISSEMENT - RISQUE D’EXPLOSION - COUPER LE COURANT OU S’ASSURER QUE
L’EMPLACEMENT EST DESIGNE NON DANGEREUX AVANT DE REPLACER LE BATTERY.
WAR NING: EXPLOSION HAZARD - SUBSTITUTION OF COMPONENTS MAY IMPAIR
SUITABILITY FOR CLASS I, DIVISION 2;
AVERTISSEMENT - RISQUE D’EXPLOSION - LA SUBSTITUTIOND E COMPOSANTSP EUTR
ENDRE CE MATERIEL INACCEPTABLE POUR LES EMPLACEMENTS DE CLASSE I, DIVISION 2;
WAR NING: EXPLOSION HAZARD - DO NOT DISCONNECT EQUIPMENT UNLESS POWER HAS
BEEN SWITCHED OFF OR THE AREA IS KNOWN TO BE NON-HAZARDOUS.
AVERTISSEMENT - RISQUE D’EXPLOSION - AVANT DE DECONNECTER L’EQUIPEMENT,
COUPER LE COURANT OU S’ASSURER QUE L’EMPLACEMENT EST DESIGNE NON DANGEREUX.
Chapter 1 Welcome Important Safety Information 2
WAR NING: THIS INFORMATION TECHNOLOGY EQUIPMENT IS SUITABLE FOR USE IN CLASS
I, DIVISION 2, GROUPS A, B, C, AND D OR NON-HAZARDOUS LOCATIONS ONLY;
AVERTISSEMENT - CET ÈQUIPMENT INFORMATIQUE CONVIENT Á UNE UTILISATION AUX
EMPLACEMENTS DE CLASSE I, DIVISION 2, GROUPES A, B, C, ET D OU AUX EMPLACEMENTS
NON DANGEREUX SEULEMENT.
WAR NING: Do not use any dock or any other accessory or attachment that is not
manufactured or supplied by Xplore or an authorized Xplore accessories supplier. Use of
any accessory or attachment that is not supplied or approved for use with the tablet by
Xplore is not permitted because it may cause hazards.
Operate the tablet only from Xplore approved power sources. (See Power on page 20 for
more information about the battery and power supply.) Route power supply cords so that
they are not likely to be walked on or pinched by items placed upon or against them. Pay
particular attention to cords at plugs and convenience receptacles, and at the point where
cords exit from the tablet or its dock. Do not overload wall outlets, extension cords, or
integral convenience receptacles because this can cause fire or electric shock.
Unplug the tablet and refer the tablet and dock for service to qualified service personnel if
any of the following conditions occur:
• The power supply cord or plug is damaged.
• The tablet or dock does not operate normally when you follow the instructions in this
book.
• The tablet or dock exhibits a distinct change in performance.
Adjust only controls for which there are instructions in this book. An improper adjustment
of other controls can result in damage and may require extensive work by a qualified
technician to restore the tablet or dock to normal operation.
CAUTION: Avoid prolonged physical contact with the exposed metal surfaces on the front
and back of the tablet. While the tablet may not feel hot to the touch, prolonged physical
contact with the tablet surface may cause low-heat injury.
ENERGY STAR®
The default power management settings on this PC are:
• Go into Sleep mode within 15 minutes of inactivity.
• Turn off the display within 5 minutes of inactivity.
This PC is ENERGY STAR® compliant. The power management settings
enabled by default on this PC have been selected for compliance with the
current ENERGY STAR requirements. For optimal energy savings, ENERGY
STAR recommends that Sleep mode is entered within 30 minutes of user
inactivity, and the display is turned off within 15 minutes of user
inactivity.
Move the mouse or press any key on the keyboard to wake this computer from Sleep mode.
Chapter 1 Welcome ENERGY STAR® 3
To learn more about effective power management for computers and the financial savings
potential, energy savings potential, and environmental benefits, please visit http://
www.energystar.gov/powermanagement.
To learn more about how your organization can benefit by reducing the energy
consumption of their IT equipment, please visit the Low Carbon IT Campaign website.
About Your Computer
The XSLATE B10 is a high-performance tablet that runs on Microsoft® Windows® operating
system. The method you use to control the tablet is as follows:
Tablet Mode l:
• iX101B2
Tablet Name :
• XSLATE B10
Input Technology:
• Electro-Magnetic Resonance (EMR) Technology Pen
• Capacitive Touch
NOTE: In this handbook, all information applies to all models unless otherwise noted.
All B10 tablets have been engineered and tested to meet Military Standards for
Environmental Extremes (MIL STD 810G). Your tablet includes the following features that
make it exceptionally rugged and durable:
• Durable, long-lasting, plastic enclosure
• Interior magnesium alloy frame
• Corner bumper system and gasket protection mechanisms
• Solid State mass storage
• Chemically treated rugged Display Glass
Package Contents
Check to make sure your package includes the following items:
• Quick Start Guide
• AC adapter
• XSLATE B10 tablet
• Warranty information kit
Optional Accessories
Your package may also include any optional accessories you ordered.
Chapter 1 Welcome About Your Computer 4
Docking Options:
• Vehicle Docking Station
• Desktop Docking Station
Carrying Options:
• Carrying handle with Stylus and Shoulder Strap
• Tablet backside hand-strap
Additional Accessories (Optional):
• CAC reader expansion bay
• 1D2D bar code scanner
• Auto adapter (cigarette lighter adapter)
• Extended Battery
• Extended Battery Bracket with Kickstand
• Kensington Lock Slot
• Screen Protector
• True Serial Cable
Contacting Xplore: Service and Questions
NOTE: To troubleshoot problems, before you call, read the FAQ page of the Xplore Technologies
web site. Go to http://www.xploretech.com; then select Customer Support; then FAQ.
If you purchased your tablet from an authorized Xplore dealer, contact the dealer for service
and support.
If you purchased your tablet directly from Xplore, use any of the following methods to
contact Xplore for service and support:
Website: http://www.xploretech.com
E-mail: customersupport@xploretech.com
Toll free: 1-866-296-8541
Fax: 1-512-336-7791
Before you contact Xplore, have the following information ready so that the customer
support representative can quickly provide a solution:
• Product name: XSLATE B10
• Product serial number (located on the back of the tablet)
• Conditions under which the problem occurred
• Any error messages that were displayed
• Type of device connected, if any
Chapter 1 Welcome Contacting Xplore: Service and Questions 5
Getting Started
Auto Light
Front Camera
Built-in
System/Battery
Home Button
Reset Switch
Built-in
Microphone
Microphone
Sensor
Status Indicator
Fingerprint
Reader
SSD Activity
Indicator
System Overview
This chapter gives you an overview of your tablet and includes a quick-start guide.
Front View
2
Built-in Microphone Enables audio input
Front Camera HD Video front-facing camera for video conferencing, video capture or
System Status Indicator Indicates the computer status (on, off ) and battery status (charging)
Chapter 2 Getting Started 6
still picture capture
Home Button Home Button for easy navigation within the Microsoft Windows
Camera Flash Rear-facing Camera
Device
Information
Expansion
Speaker
Serial Number Label
EMR Pen
Rear
Cover
Fan Inlet
Expansion Battery Port Cover
Port Cove
EMR Pen
Clips
environment
Auto Light Sensor Detects ambient light conditions
SSD Access Indicator Indicates SSD activity
Reset Switch Enables you to turn off the computer when using the Power/Resume
key is not effective
WAR NIN G: Use of the reset switch could cause software corruption to
occur.
Back View
Camera Flash Light for the rear-facing camera for dim light conditions
Rear-facing Camera 8 Mega Pixel rear-facing camera with flash, for high quality still
photography or HD Video environment
Fan Inlet Allows for intake of air into the system - Do not block
Device Information Provides user with Model Number and other regulatory
I/O Port Door Input/Output door
Speaker Integrated speaker for audio playback
Expansion Port Cover Enables connection of expansion modules with additional
Expansion Battery Port
Cover
EMR Pen Clips Allows for secure placement of the pen when not in use
Rear Cover Provides access to the internal battery, WWAN module, and
Chapter 2 Getting Started System Overview 7
information
functionality
Exposes interface to expansion battery
SSD
Right Side View
Ethernet LAN Port
Volume Down
Volume Up
Power (On/Off)
Suspend/Resume
19V DC Power Input Screen Orientation Lock Serial Port (RS-232)
Access Door
Ethernet LAN Port RJ45 for Ethernet LAN data connection
Volume Up/ Down Press top of rocker button to increase Audio volume Press
bottom of rocker button to decrease Audio volume
Power (On/Off )
Suspend/Resume
Serial Port RS-232 Serial port expansion area – uses dongle cable for full
Screen Orientation Lock Locks the screen in current position regardless of tablet
19V DC Power Input Connector Jack for AC power supply
Press to power computer, press and hold for 4 seconds to
force power off use. Momentarily depress to enter/exit
Suspend mode.
serial device interface
orientation when pressed. Press again to un-lock screen
orientation (for Windows 8 or higher).
Chapter 2 Getting Started System Overview 8
Left Side View
Micro SIM
USB 3.0 Ports
Audio Connector
Micro HDMI Out Micro SD Card Slot
Fan Outlet
Card Slot
Docking Connector for Optional
Xplore Tablet Dock
Guide Pin Receptacles
Fan Outlet Allows for movement of heat out of the system
Micro SIM Slot Wireless Data Provider SIM card (insert contacts facing up)
USB Ports Two full size USB 3.0
Audio Connector Headset connector for smartphone compatible earphones and microphone
Micro SD Card Slot Micro SDXC memory card slot for user memory expansion (insert contacts facing up)
Micro HDMI Output Micro HDMI out connector for connection to External Monitor or HDTV device
Bottom View
Dock Connector Enables you to connect the G2 xDock Vehicle Docking
Stations
Guide Pin Receptacles Help assure a secure connection of the optional G2
xDock Vehicle Docking Stations. Note: See “
Accessories on page 4.
Optional
Chapter 2 Getting Started System Overview 9
LED and Camera Status Indicator Table
Camera Status Indicator
System/Battery
LED Status
Indicator
System/Battery
Status Indicators
Green, Solid ON State DC Input Power Fully Charged
Green, Breathing SLEEP State DC Input Power Fully Charged
Green, Blinking ON or SLEEP State DC Input Power Charging
Yellow, Solid OFF State DC Input Power Fully Charged
Yellow, Blinking OFF State DC Input Power Charging
Off OFF State Battery Power
Red, Blinking Any State Battery Power Battery Low (<15%)
Red, Solid Any State Battery Power Battery Low (<7%)
System State Power Source Battery State
ON State Battery Power Discharging
SLEEP State Battery Power Discharging
Chapter 2 Getting Started LED and Camera Status Indicator Table 10
Using the Tablet
Power (On/Off) Display Toggle and
Suspend/Resume Button
Power (On/Off) Display Toggle and
Suspend/Resume Button
Suspend Operation
To conserve battery power when you do not want to turn off the computer, put the
computer into Suspend mode. (You can suspend operation without closing any
applications). The default configuration at time of purchase is for the system to enter
suspend mode automatically after 5 minutes of no activity.
To manually enter suspend mode, briefly press and release the Power button. The display
will switch off, without any confirmation menu being presented.
3
Resume Operation
To resume tablet operation from Suspend mode, briefly press and release the Power
button.
NOTE: If the system does not resume operation, the battery may have fully discharged. Plug the
Chapter 3 Using the Tablet 11
tablet into an AC power source and repeat the procedure.
Touch Screen Input Operation
Touch- Select Item or Option
Touch and Hold- Open Special
Drag- Scroll the screen
Flick- Scroll the screen quickly
Drag and drop- Move an item
Pinch-Zoom
EMR Pen Operation
You can use any of the following methods to select items and to navigate through
programs.
• Auto-Sense mode: Use either the multifunction pen or your finger interchangeably. The
computer distinguishes between the two input modes and automatically adjusts
accordingly. This is the tablet’s default state.
• Digitizer mode: Use only the special EMR pen provided with the computer.
WAR NING: Do not use items such as a ball point pen or a screwdriver that can damage the
tablet. Damage caused by using items not provided with the tablet is not covered by the
tablet warranty.
NOTE: During the first use of the tablet, or if the action you are trying to perform does not occur
when using the EMR pen or your finger to touch the screen, calibrate the EMR pen as
described in
Chapter 3 Using the Tablet Touch Screen Input Operation 12
Calibrating the EMR Pen and Touch Input on page 13.
Using the EMR Pen to Perform Mouse Functions
Function Action
Selecting an object (Left-click) Tap the pen tip once on the object
Double-click Quickly tap the pen tip twice on the object
Right-click Hold the pen tip (or finger) directly on the object
for 1 second
Move or drag an object Place the pen tip (or finger) on the object and move
or drag the content to the desired location
Changing the EMR Pen Double-Click Speed
The pen double-click speed is in sync with the mouse double-click speed. To change the
speed, follow the instructions below.
1. From the Start menu, select Control Panel.
The Control Panel window opens.
2. Select Hardware and Sound.
The Hardware and Sound window opens.
3. From the Pen and Touch section, select Change tablet pen settings.
The Pen and Touch window opens.
4. From the Pen actions section, tap to highlight the Double-tap option, then tap the
Settings button.
The Double-Tap Settings window opens.
5. Using the EMR pen, drag the slider within the Speed section, to a faster or slower speed.
Note: Use the Test settings option to test and further calibrate the speed options
selected.
6. Once the desired settings have been selected, tap the OK button to save the settings.
7. Tap the OK button again to save the action and close the window.
Calibrating the EMR Pen and Touch Input
Calibrating the EMR pen and touch input settings adjusts the cursor position on the screen
relative to the position of the pen tip or finger. Calibrate the EMR pen to adjust the distance
error between where the pen or finger is actually touching the screen and where the
computer is registering the pen or finger touch. You may need to calibrate the pen or touch
input in the following situations:
• The tablet is being used for the first time.
• The previous user of the tablet writes with the opposite hand or at a different pen angle.
• The tablet has not been used for some time.
• The tablet has been serviced.
Chapter 3 Using the Tablet EMR Pen Operation 13
To calibrate the EMR pen, perform the following steps:
1. From the Start menu, select Control Panel.
The Control Panel window opens.
2. Select Hardware and Sound.
3. In the Tablet PC Settings section, select Calibrate the screen for pen or touch input
and follow the instructions for calibrating the pen or touch input settings.
Chapter 3 Using the Tablet EMR Pen Operation 14
Maintaining the Tablet
Caring for the Tablet
This section provides information about how to keep your tablet in top working condition.
Checking Power Cords and Connectors
Check AC and DC power cords and power connectors periodically for damage. Replace the
power cord immediately if you find any damage.
Protecting the Computer from Damages
4
• Do not intentionally drop the computer because the cumulative effects of multiple
drops may damage the computer.
• Do not place heavy objects on the computer.
• Do not disassemble the computer.
• Keep the computer at least 5 inches (13 centimeters) away from any electrical appliance
that generates a strong magnetic field, such as a motor, magnet, TV, refrigerator, or large
audio speakers.
Storing the Computer
You can store the computer in the Off state for about 30 days with a fully charged battery
installed. After this period, recharge the battery or replace it with a charged battery.
Chapter 4 Maintaining the Tablet 15
Caring for the Display Screen
To clean the display screen, a soft cotton cloth dampened with water can be used to gently
wipe the screen surface. Additionally, the following disinfecting agents can also be used
with no long-term exposure:
• Isopropyl Alcohol (70% Concentration)
• Denatured Alcohol
• Hydrogen Peroxide (50% Concentration)
• Bleach (50% Concentration)
• Disinfectant Cleaner such as Lysol® and Amphyl®
NOTE: For best results, clean the display using any household glass cleaner.
Protecting the Computer Screen
The screen protector is a durable, replaceable writing surface that protects the display
screen from abrasion.
To obtain screen protectors, check with your reseller, or go to the Xplore Web site at
www.xploretech.com for ordering information. Additional information about installation is
included with the screen protectors.
Removing the Screen Protector
Slide your fingernail under the edge of the screen protector and pull the protector away
from the screen.
Installing a New Screen Protector
Follow the instructions included with your screen protector replacement kit.
NOTE: If a screen protector is already installed on the display screen, remove it before installing the
new screen protector.
Chapter 4 Maintaining the Tablet Caring for the Tablet 16
Troubleshooting
The table below contains solutions to common issues. If you are unable to resolve an issue
by using the actions described below, contact your local help desk or reseller for further
assistance.
Table 1: Troubleshooting
Issue Possible Cause and Solution
5
Computer will
not start
Computer will
not resume
operation
The status LED
is red,
continuous
• The battery may be defective or discharged to a critically low level. Connect an external
power supply (such as the AC adapter) or install a charged battery. See
on page 11.
• Internal components may be above or below the acceptable operating range below -20°
C or above 60° C). After the temperature returns to safe operating range the computer
will start.
• The battery may be defective or discharged to a critically low level. When the battery
reaches a critically low level, the computer is forced into Suspend mode to avoid a total
system power failure. Connect an external power supply (such as the AC adapter) or
install a charged battery. See
• The computer may be at the critical thermal limit. To avoid damage to heat-sensitive
components, the computer enters Suspend mode when the computer operates above
60° C. Operation automatically resumes when the computer cools to below 60° C. Move
the computer to a cooler location after being suspended
• The computer is on, running under battery power, and the charge level in the battery
has reached a critical level. Plug the computer into an AC/DC power source or install a
charged battery.
Using the Tablet on page 11.
Using the Tablet
Chapter 5 Troubleshooting 17
Issue Possible Cause and Solution
The status LED
is red, blinking
Display screen is
blank or difficult
to read
Headphone or
speaker volume
is too low
An external
device is not
working with
the computer
• The computer is powered on, running under battery power, and the charge level in the
battery is at a minimum warning level. Plug the computer into an AC/DC power source
or install a charged battery.
• Confirm that the computer is on (the Power icon is continuously displayed in Status
area).
• The brightness may be set too low, causing the screen to appear too dark. To change
system brightness, press Settings Icon, Display, Brightness.
• The video time-out may have expired. Tap the display screen to reactivate the display.
Note: This is a normal, power-saving feature.
• The volume may be in Mute mode or set too low. Follow the instruction to adjust
headphone or speaker volume.
• Make sure the volume control in your audio software is set to an audible level.
• The device may need to be enabled in the computer’s configurator program. Contact
your local help desk or reseller.
Chapter 5 Troubleshooting 18
Hardware Specifications
Physical
Dimensions 11.05” (28.1cm) x 7.07” (18cm) x 0.86” (2.2cm) (W x H x H)
Weight 2.4lbs (1.09 kgs)
Processing
Dimensions Intel® Core™ i5-5350U
Processor Speed (Typ/Max) 1.8 GHz/2.9GHz
Memory/Storage
6
Main RAM 8GB DDR3L-1600
RAM Options None
Storage 128GB or 256GB SSD
Storage Expansion One User accessible micro SDXC
Display
Display • 10.1” WXGA (1366x768) 16:9 Rugged IPS LCD backlit display
•500 NITS direct bonded screen
• 170 degree viewing cone (85 degree off axis)
• Contrast ratio 800:1 aspect ratio
• Automatic light sensor (ALS)
• Multi touch
•Glove touch
•Wet touch*
Graphics Intel® HD Graphics 6000
Interface
Integrated
Communications
• Wireless LAN: 802.11ac
•Bluetooth 4.0
• GPS 2.0 meter accurate
• LAN: 10/100/1000 Gigabit Ethernet (RJ45)
Chapter 6 Hardware Specifications 19
Integrated Interfaces •DC-in
•2 USB 3.0
•Micro SDXC
• Micro HDMI-out
• Micro SIM Card Reader
• RS-232 Serial Ready port
• Headphones/Speaker mini-Jack Stereo, smartphone compatible
KeyPad/ User Controls • Power On/Off/Suspend/Resume button
• Volume Up/Down
• Rotation Lock
• Home Button
Power
Main Battery • 7.4V Serviceable Lithium Ion
• Recharge Time: 3.5 hours (90%)
• Suspend Life: Min. 5 days
AC Adapter Auto-sensing 100-240V, supplying19 VDC, with a current of 3.42 A
Environmental
Temperature • Operating: -4 to 140 F (-20 to 60 C): Handheld use Non-hazardous
locations
• Operating: -4 to 104 F (-20 to 40 C): Handheld use Hazardous locations
• Operating: -4 to 104 F (-20 to 40 C): With AC power adapter
• Storage: -22 to 158 F (-30 to 70 C)
Humidity 95% non-condensing
Shock/Drop Operating 5’ (1.52 meter) direct to plywood over concrete. 26 drops per Mil
Std 810. External
battery is not installed.
Vibration Minimum integrity. Vehicle vibration. US highway truck
IEC Ingress testing IEC (60529) Ingress tested to an IP65 standard
Agency Approvals
Emissions and Immunity • Immunity: CISPR 24, EN 55024
• Emissions: EN 55022, CISPR 22, 47 CFR Part 15, Subpart B, ICES-003 for
Class B (US, CAN, EU), CEC, Regulatory bulletin No 110915.02B (BCS), ERP
directive
Safety IEC 60950 CB Scheme (US, CAN, EU)
Operating System
Operating System • Windows® 8.1 Pro, 64 bit
• Windows® 7 Pro SP1, 64 bit
*Requires Xplore approved screen protector
Chapter 6 Hardware Specifications 20
Agency Notes
FCC Notices
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation. Modifications not expressly
approved by Xplore Technologies could void this user’s
authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
7
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WLAN: (Wi-Fi)
Please note that 5150-5250MHz (Ch. 36-48) is restricted to indoor-use only in many
countries including the United States.
Chapter 7 Agency Notes 21
RF Exposure
Antennas
WLAN
Bluetooth
Antenna
Tests for SAR are conducted using standard operating positions specified
By the FCC with the tablet PC transmitting at its highest certified power level in all tested
frequency bands. Although the SAR is determined at the highest certified power level, the
actual SAR level of the tablet PC while operating can be well below the maximum value.
This is because the tablet PC is designed to operate at multiple power levels so as to use
only the power required to reach the network. In general, the closer you are to a wireless
base station antenna, the lower the power output.
Before a tablet PC model is available for sale to the public, it must be tested and certified to
the FCC and IC that it does not exceed the limit established by the government-adopted
requirement for safe exposure. The tests are performed in positions and locations (e.g., next
to body/lap) as required by the FCC for each model. (Next to body/lap measurements may
differ among tablet PC models, depending upon available accessories and FCC and IC
requirements). While there may be differences between the SAR levels of various tablet PCs
and at various positions, they are all required to meet the government regulations for safe
exposure.
This device was evaluated and shown to comply with FCC and IC SAR RF exposure
requirements.
Avoid covering or holding antennas when transmitting. Antenna locations are shown in the
following figure.
Chapter 7 Agency Notes FCC Notices 22
Health and Safety Information
Exposure to Radio Frequency (RF) Signals
Your wireless tablet PC is a radio transmitter and receiver. It is designed and
Manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy
set by the Federal Communications Commission of the U.S. Government as well as the
RTT&E directive. These limits are part of comprehensive guidelines and establish permitted
levels of RF energy for the general population.
The guidelines are based on the safety standards previously set by both U.S. and
international standards bodies:
• American National Standards Institute (ANSI) IEEE. C95.1-1992
• National Council on Radiation Protection and Measurement (NCRP). Report 86. 1986
• International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1996
• Ministry of Health (Canada), Safety Code 6. The standards include substantial safety
margin designed to assure the safety of all persons, regardless of age and health.
• European Union RTT&E Directive for SAR
The exposure standard for wireless mobile tablet PCs employs a unit of Measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. The
SAR limit set by the RTT&E is 2.0W/kg.
NOTE: In the U.S. and Canada, the SAR limit for mobile tablet PCs used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of tissue. In Europe the SAR limit for mobile tablet PCs used
by the public is 2.0 watts/kg (W/kg) averaged over 10 grams of tissue. The standard
incorporates a substantial margin of safety to give additional protection for the public and
to account for any variations.
5G Functionality
This tablet PC has 5G functionality and can be operated in the following countries:
AT BE BG CH CY CZ DE DK
EE ES FI FR GB GR HU IE
IT IS LI LT LU LV MT NL
NO PL PT RO SE SI SK TR
WAR NING: This device is restricted to indoor use only when operating within the 5150 to
5350 MHz frequency range.
Chapter 7 Agency Notes Health and Safety Information 23
WLAN BGN Functionality
The Intel® Dual Band Wireless-AC 7265 is an 802.11ac module with Bluetooth® 4.0 included.
The M.2 form factor module plugs into an M.2 slot and uses PCI Express (PCIe) for Wi-Fi
connectivity and achieves up to Bluetooth Class 1 for Bluetooth device connectivity. The
Intel Dual Band Wireless-AC 7265 broadcasts 802.11a, b, g, n, and ac and allows for the
2.4GHz band to share the auxiliary antenna with Bluetooth.
WWAN Support Band
The Sierra EM7305 supports the following bands:
Te ch n ol o gy Bands Notes Data Rates
LT E • Band 1 (2100 MHz)
• Band 3 (1800 MHz)
• Band 7 (2600 MHz)
•Band 8 (900 MHz)
• Band 20 (800 MHz)
UMTS (WCDMA)
HSDPA
HSUPA
HSPA+
DC-HSPA+
GSM
GPRS
EDGE
GNSS • GPS: 1575.42 MHz
• Band 1 (2100 MHz)
• Band 2 (1900 MHz)
•Band 5 (850 MHz)
•Band 8 (900 MHz)
• GSM 850 (850 MHz)
• EGSM 900 (900 MHz)
• DCS 1800 (1800 MHz)
• PCS 1900 (1900 MHz)
• GLONASS: 1602 MHz
DOC (Industry Canada Notices)
MIMO Support
Diversity Support
Category 3
•Downlink:
100 Mbps (20 MHz bandwidth)
50 Mbps (10 MHz bandwidth)
•Uplink:
50 Mbps (20 MHz bandwidth)
25 Mbps (10 MHz bandwidth)
HSPA + rates
• Downlink: Up to 42 Mbps
(Category 24)
• Uplink: Up to 5.76 Mbps
(Category 6)
EDGE throughput up to 236 kbps
Notice to Users of Radio and Television
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that may cause
undesired operation of the device.
Chapter 7 Agency Notes WLAN BGN Functionality 24
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
CAN ICES-3 (B) / NMB-3 (B)
The device could automatically discontinue transmission in case of absence of information
to transmit, or operational failure. Note that this is not intended to prohibit transmission of
control or signaling information or the use of repetitive codes where required by the
technology. The device for the band 5150-5250 MHz is only for indoor usage to reduce
potential for harmful interference to co-channel mobile satellite systems; the maximum
antenna gain permitted (for devices in the bands 5250-5350 MHz and 5470-5725 MHz) to
comply with the e.i.r.p. limit; and The maximum antenna gain permitted (for devices in the
band 5725-5850 MHz) to comply with the e.i.r.p. limits specified for point-to-point and nonpoint-to-point operation as appropriate, as stated in section A9.2(3). In addition, Highpower radars are allocated as primary users (meaning they have priority) of the band 52505350 MHz and this radar could cause interference and/or damage to LE- LAN devices.
IC radiation exposure statement
This EUT is compliance with SAR for general population/uncontrolled exposure limits in IC
RSS-102 and had been tested in accordance with the measurement methods and
procedures specified in IEEE 1528.
RF Exposure Information (SAR)
This device meets the EU requirements (1999/519/EC) on the limitation of exposure of the
general public to electromagnetic fields by way of health protection.
Intel® Dual Band Wireless-AC 7265 Country-specific Compliance Statements
Hereby, Xplore Technologies declares that the Intel® Dual Band Wireless-AC 7265 complies
with the essential requirements and other relevant provisions of Directive 1999/5/EC. This
equipment is marked with the CE symbol and can be used throughout the European
community.
Sierra EM7355/7305 Country-specific Compliance Statements
Hereby, Xplore Technologies declares that the Sierra EM7355 complies with the essential
requirements and other relevant provisions of Directive 1999/5/EC. This equipment is
marked with the CE symbol and can be used throughout the European community.
Chapter 7 Agency Notes DOC (Industry Canada Notices) 25
UL Notice
This unit requires an AC adapter to operate. Use only the approved adapter.
For authorized repair technicians only.
WAR NING: For continued protection against risk of fire, replace only with the same type
and rating fuse. The approved power adapter for this unit is manufactured by
FSP Group, Inc., Model FSP065-REB.
WAR NING: Danger of explosion if Lithium (clock) battery is incorrectly replaced.
Replace only with the same equivalent type recommended by the
manufacturer. Dispose of used batteries according to the manufacturer’s
instruction.
System Disposal
In the event of system disposal, observe the following
information regarding proper
Vermont.
procedures in the State of
The liquid crystal display (LCD) lamps used in this system
contain mercury. In the event of system disposal, be sure to
follow local guidelines.
Chapter 7 Agency Notes UL Notice 26
Environment
Environmental Policy
Xplore Technologies is committed to managing health, safety and environmental (HS&E)
matters as an integral part of our business. In particular, it is our policy to assure the HS&E
integrity of our processes and facilities at all times and at all places. We will do so by
adhering to the following principles:
Compliance
We will comply with applicable laws and regulations and will implement programs and
procedures to assure compliance. Compliance with HS&E standards will be a key ingredient
in the training, performance reviews, and incentives of all employees.\
8
Risk Reduction and Prevention Management
We will seek opportunities, beyond compliance requirements, for reducing risk to human
health and the environment, and we will establish and meet our own HS&E quality
standards where appropriate.
We will employ management systems and procedures specifically designed to prevent
activities and/or conditions that pose a threat to human health, safety, or the environment.
We will look for ways to minimize risk and protect our employees and the communities in
which we operate by employing clean technology, including safe technologies and
operating procedures, as well as being prepared for emergencies.
We will strive to minimize releases to the air, land, or water through use of cleaner
technologies and the safer use of chemicals. We will minimize the amount and toxicity of
waste generated and will ensure the safe treatment and disposal of waste. We will manage
scarce resources, such as water, energy, land, and forests in an environmentally sensitive
manner.
Chapter 8 Environment 27
Communication
We will communicate our commitment to HS&E quality to our employees, vendors, and
customers. We will solicit their input in meeting our HS&E goals and in turn will offer
assistance to meet their goals.
Continuous Improvement
We will measure our progress as best we can. We will review our progress at least on an
annual basis. We will continuously seek opportunities to improve our adherence to these
principles, and will periodically report progress to our stakeholders
If you do not have access to the internet please contact our technical support at (866) 296-
8541.
Take Back and Recycling Program
Send us your unwanted Xplore products and/or batteries, or find a recycling center near
you. If your old Xplore product and/ or batteries have no value or you want to recycle in a
socially and environmentally responsible manner, go to http://www. xploretech.com/
contact and submit a technical support request. Select “Technical support” in the drop
down menu under “Reason”. Fill in the remaining fields. Under “Message” type in “I want to
recycle my product”. Click “Submit” and an Xplore Technologies specialist will contact you
with shipping instructions.
Alternatively customers can choose to drop their unwanted Xplore products at a local
recycling center. For batteries Xplore Technologies has partnered with Call2Recycle® (http://
www.sustainableelectronics.org). Call2Recycle® is a program of the Rechargeable Battery
Recycling Corporation (RBRC) promoting environmental sustainability by providing free
battery and cell phone recycling in North America. RBRC is a 501(c)4 nonprofit public
service organization.
For the return of any other Xplore Product (excluding batteries) Xplore Technologies has
partnered with R2 Solutions (http:// www.r2solutions.org/). R2 Solutions (R2S) is a nonprofit organization established to house the R2 Practices for proper recycling practices and
provide. To find a location near you please go to R2 certified recycler locations (http://
asoft552.accrisoft.com/ certified/electronic-recyclers-with-r2-certified-facilities/). If you
prefer to have Xplore Technologies recycle your battery packs please submit a technical
support request as described above.
Chapter 8 Environment Take Back and Recycling Program 28
Environmental and Sustainability Corporate Report
As the manufacturer of the world’s most advanced ruggedized tablet PC, and peripherals,
Xplore Technologies is recognized in the efficient design and manufacturing of it products.
In this inaugural Corporate Environmental Responsibility Report we
outline our plans and aspirations to sustain our environment. As you review this report, we
welcome your candid feedback. We know that CSER is a journey and your input will help us
along the way.
In 2011, Xplore Technologies Corporation of America established the Xplore Technologies
Environmental committee to proactively work with stakeholders including customers,
nongovernmental organizations (NGOs), and other interested groups on environmental
issues. As a result of the committee’s work, we have implemented initiatives to improve our
performance across the spectrum of corporate environmental responsibility issues. Our
progress on implementing these issues is outlined in this report.
While the Xplore Technologies Environmental committee has only been active since 2012
we have always cared for the environment and this has been a core value since Xplore
Technologies was founded more than fifteen years ago. We are proud of our
accomplishments to date and, we are committed to continuously improve in the future.
Publishing this report is a significant step toward the goal of becoming an environmental
sustaining leader of our industry. Going forward, we will persist to perfect our
environmental performance and transparency. We will also leverage our role as an industry
leader and actively support international organizations and industry associations working
to improve environmental conditions.
The Xplore Technologies 2012 Environmental and sustainability corporate report is located
at http://www.xploretech.com/environment. To obtain the report please click on
“Environmental Sustainability Report 2012”. Feel free to save this to your personal files. If
you do not have access to the internet please call technical support at (866) 296-8541 and
request a digital copy be sent to your e-mail.
Contacting Xplore: Service and Questions
NOTE: To troubleshoot problems (including wireless and GPS problems), before you call, read the
FAQ page of the Xplore Technologies website. Visit http://www.xploretech.com, select
Customer Support, then FAQ.
Chapter 8 Environment Environmental and Sustainability Corporate Report 29
If you purchased your tablet from an authorized Xplore dealer, contact the dealer for service
and support. If you purchased your tablet directly from Xplore, use any of the following
methods to contact Xplore for service and support:
• Website: http://www.xploretech.com
• E-mail: customersupport@xploretech.com
• To ll - fr ee : 1-866-296-8541
• Fax: 1-512-336-7791
Before you contact Xplore, have the following information ready so that the Customer
Support Representative can quickly provide a solution:
• Product Name: XSLATE B10
• Product Serial Number: (This can be located on the back of the tablet)
• Conditions under which the problem occurred
• Any error messages that were displayed
• Type of device connected, if any
Chapter 8 Environment Contacting Xplore: Service and Questions 30
PN 95-01217
Declaration of Conformity
Xplore Technologies, Corp. hereby declares under our sole responsibility that the product
9 Name: Super Bobcat
9 Model: iX101B2
To which this declaration relates, is in compliance with all the applicable essential requirements, and other
provisions of the European Council Directives listed. The conformity assessment procedure used for this
declaration is Annex IV of Directive 1999/5/EC. This product will bear the CE Mark label (CE !)
DIRECTIVES:
x Council Directive 2002/96/EC (WEEE Directive)
x Council Directive 2002/95/EC (RoHS Directive)
x Council Directive 2009/125/EC (ErP Directive)
x Council Directive 72/245/EEC including amendments and corrigenda to 2004/104/EC.
o The iX101B2 is only compliant to the stated directive when used with the
X-DIM G2 dock, Xplore PN: 02-05147
x Council Directive 2004/108/EC (EMC Directive)
o EN 55022:2010/AC:2011 Class B
o EN 55024:2010
o EN 61000-3-2: 2006:2014
o EN 61000-3-3: 2013
x Council Directive 2006/95/EC (Low Voltage Directive)
o EN 60950-1:2006 +A11:2009 +A1:2010 +A12:2012 1+A2:2013
x Council Directive 1999/5/EC (Radio and Telecommunications Terminal Equipment) (R&TTE Directive)
o EN 301 489-1 V1.9.2:2011
o EN 301 511 V9.0.2:2003-03
o EN 301 489-3 V1.6.1:2013-08
o EN 301 489-7 V1.3.1:2005-11
o EN 301 893 V1.7.1: 2012-06
o EN 301 908-1 V7.1.1:2015-03
o EN 301 489-17 V2.2.1:2012
o EN 301 489-24 V1.5.1:2010-10
o EN 301 908-2 V6.2.1:2013-10
o EN 301 908-13 V6.2.1: 2013-10
o EN 300 440-1 V1.6.1:2010
o EN 50566:2013/AC:2014
o EN 300 440-2 V1.4.1:2010
o EN 300 328 V1.9.1
o EN 62311:2008
o EN 62479:2010
o EN 62209-2:2010
09 July 2015 Austin, TX, USA
David J Ball
Date Place
Senior
Regulatory and Compliance Specialist
The technical construction file is kept available at:
Xplore Technologies Corp.
14000 Summit Dr, Ste 900
Austin, TX 78728
USA 888-44-XPLORE, FAX: 512-485-1505, www.xploretech.com
0470
Chapter 8 Environment Contacting Xplore: Service and Questions 31
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