Yealink W56 Quick Reference Manual

Voicemail

Accessing Voicemail

1. Press and hold the 1 button or dial 86.

2. Follow prompts to play messages, record greetings, etc.

Voice Messaging Main Menu

1

Listen to/Play Messages

2

Busy Greeting Menu

3

No Answer Greeting Menu

4

Extended Away Greeting Menu

5

Compose Message Menu

7

Delete All Messages



Voice Portal Main Menu

#

Repeat Menu

"Play Message" options

While listening to message

Between messages

1

Skip Back

#

Save 2 Pause/Resume

7

Delete 3 Skip Forward

2

Repeat

4

Jump to Beginning

5

Envelope Info

6

Jump to End

6

Play Next Msg

Anytime

8

Callback Caller



Return to Prev Menu

9

Add’l Options

TelNet OfficeEdge℠ Complete Service | Yealink W56 Cordless Phone .

Quick Reference Guide

Getting to Know Your Yealink Cordless Phone

COMMON ICONS

Signal strength Status

Battery status Voice Mail

Missed call Call Features

Do not Disturb Settings

Call forwarded Call History

Voice mail message Power on/off (press & hold)

Contact your company’s phone system administrator with questions
about your service and for more information about available features.

R67, v1.1

Calling Options

Dialing phone numbers or extensions

Enter the desired number when the handset is idle. For:

• Local call – dial the 7-digit local number

• Long distance – dial the 10-digit phone number

(area code + local number)

• International – dial 011 + country code + city code + number

• Internal extension – dial the 4-digit extension

Answer Calls

• To answer a call, press the Accept soft key or press .

• Other options: press Speakerphone button , or press OK .

• To answer a new call while on an active call, press down arrow to navigate

to new call and then press the Accept soft key. The current call will be held.

Hold Calls

• Place a call on hold by pressing Options soft key, and then select Hold. The

held party will hear music/message while holding.

• To resume a held call, press the Resume soft key.

Transfer Calls

Transfer call to an extension or other number:

1. During a live call, press Options soft key, then Transfer and dial the ext/number.

2. When you hear the ring back sound, or after you have talked with the other

party, press Transfer and hang up.

NOTE: If you press Transfer or hang up directly after hearing the ring back sound,

the call will automatically transfer without having to announce the caller.

Transfer call directly to Voicemail:

1. During a live call, press Options soft key, then Transfer and dial 55 followed

by the ext/number.

2. Press Transfer again.

Conference Calling

To conduct a conference call:

1. Call the first party. After party answers, press Options, then Conference.

2. Dial the extension or phone for the second party and press , or Conf

soft key to dial out. When party answers, press Conf again; all three parties are
joined together in conference.

Additional Phone Features

Muting the Microphone

• During a live call, press (Mute key) so parties on the call can’t hear you.

The call is muted and the icon appears on the LCD screen.

• To un-mute a call, press again. The disappears from the LCD screen.

Do Not Disturb (DND)

• To enable Do Not Disturb, press . Select Call Features > Do Not Disturb >

OK > Enabled > Save. The icon on the status bar indicates that DND mode is
activated and any incoming calls will be directed to voicemail.

• To disable Do Not Disturb, press . Select Call Features > Do Not Disturb >

OK > Disabled > Save

Changing Volume

• To change call volume, press or during a call.

• To change the ringer volume, press or when the phone is idle or ringing.

Quick Dial Guide – easy dialing options

On

Off

Call Forward

All Calls

72

73

All Calls to Voicemail

21

#21

When No Answer to Voicemail

41

#41

Not Reachable

(for business continuity plan-requires set up)

94

95

Check Not Reachable Status

63

Call Return (last inbound number)

69

Call Waiting

43

#43

Cancel call waiting for a single call

70

Call Unpark

88 + ext.

(e.g., 88101)

Access Voicemail

86

Music On Hold Deactivation

(per-call deactivation)

60

(Music returns

next call)



Clear Message Waiting Indicator

99

Change Number of Rings

before voicemail picks up

610