Yealink W52P User Manual

publication may be reproduced or transmitted in any form or by any means, electronic or

mechanical, photocopying, recording, or otherwise, for any purpose, without the express written

permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes

translating into another language or format.

When this publication is made available on media, Yealink Network Technology CO., LTD. gives

its consent to downloading and printing copies of the content provided in this file only for private

use but not for redistribution. No parts of this publication may be subject to alteration,

modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any

damages arising from use of an illegally modified or altered publication.

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE

SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND

RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED

WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL

RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.

YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH

REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO.,

LTD. shall not be liable for errors contained herein nor for incidental or consequential damages

in connection with the furnishing, performance, or use of this guide.

Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity with the essential

requirements and other relevant provisions of the CE, FCC.

This device is marked with the CE mark in compliance with EC Directives 1999/5/EC (R&TTE).

This device complies with the following standards:

1. Safety: EN 60950-1:2006+A11:2009+A1:2010+A12:2011

2. SAR: EN62479:2010

3. EMC: ETSI EN 301 489-1 V1.9.2 (2011-09) & ETSI EN 301 489-6 V1.3.1 (2008-08)

4. Radio: ETSI EN 301 406 V2.1.1 (2009-07)

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired

operation.

This equipment is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a particular installation.

Privacy of communications may not be ensured when using this telephone. If this equipment does cause

harmful interference to radio or television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4. Consult the dealer or an experience radio/TV technician for help.

Note: Changes or modifications not expressly approved by Yealink Network Technology Co., Ltd could void

the user's authority to operate the equipment.

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the

bottom of the base station is a label that contains, among other information, a product identifier in the

format US: T2LXXXXXXX.

This telephone system meets FCC standards for Hearing Aid Compatibility.

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with a minimum distance of 20 centimeters betw een the

radiator and your body. This transmitter must not be co-located or operated in conjunction with any other

antenna or transmitter.

For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used

with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC

RF exposure guidelines.

This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to

1.93GHz frequency range. Installation of this equipment is subject to notification and

coordination with UTAM. Any relocation of this equipment must be coordinated through and

approved by UTAM. UTAM may be contacted at 1-800-429-8826.

To avoid the potential effects on the environment and human health as a result of the

presence of hazardous substances in electrical and electronic equipment, end users of

electrical and electronic equipment should understand the meaning of the crossed-out

wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to

collect such WEEE separately.

We are striving to improve our documentation quality and we appreciate your feedback. Email your

opinions and comments to DocsFeedback@yealink.com.

Yealink W52P IP DECT phone firmware contains third-party software under the GNU General Public License

(GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms

and conditions of the license.

The original GPL license, source code of components licensed under GPL and used in Yealink products can

be downloaded online:

http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCate Id=293&CateId=293.

About This Guide

Yealink W52P IP DECT phone is a full-featured mobile device, which can provide reliable

and convenient wireless voice communications. In addition, it provides many widely

accepted benefits of the DECT standard, including high security, scalability, and low

power consumption to better meet your requirements.

This guide provides everything you need to quickly use your new phone. First, verify with

your system administrator that the network is ready for phone configuration. Also be

sure to read the Packaging Contents and Regulatory Notices sections in this guide

before you set up and use your W52P IP DECT phone.

If this is your first time using the W52P IP DECT phone, we recommend that you first refer

to the

Quick Installation Guide

and

Quick Reference Guide

, available online:

http://www.yealink.com/SupportDownloadfiles_detail.aspx?CateId=308&flag=142.

Topics provided in this guide include:

 Chapter 1 Getting Started

 Chapter 2 Overview

 Chapter 3 Basic Operations

 Chapter 4 Phone Settings

 Chapter 5 Call Features

This section describes the changes to this guide for each release and guide version.

The following section is new for this version:

 Shared Call Appearance on page 58

Major updates have occurred to the following sections:

 Basic Network Settings on page 16

 Checking System Status on page 18

 Date and Time on page 27

vii

User Guide for the W52P IP DECT Phone

 Call Transfer on page 53

Major updates have occurred to the following sections:

 Packaging Contents on page 1

 Connecting the W52P Base Station on page 3

Major updates have occurred to the following sections:

 Charging the Handset on page 6

 Call Transfer on page 53

 Troubleshooting on page 59

The following section is new for this version:

 Repeater Mode on page 46

Major updates have occurred to the following section:

 Auto Intercom on page 43

Major updates have occurred to the following sections:

 Base Station Description on page 9

 Displaying Information on LCD Screen on page 12

 Language on page 24

 Auto Intercom on page 43

 Handset Reset on page 44

 Base Reset on page 44

 Troubleshooting on page 59

viii

Table of Contents

About This Guide ................................................................. vii

In This Guide................................................................................................................... vii

Summary of Changes .................................................................................................... vii

Changes for Release 50, Guide Version 50.20 .......................................................... vii

Changes for Release 40, Guide Version 40.16 ......................................................... viii

Changes for Release 40, Guide Version 40.15 ......................................................... viii

Changes for Release 30, Guide Version 30.40 ......................................................... viii

Changes for Release 30, Guide Version 30.30 ......................................................... viii

Table of Contents .................................................................. ix

Getting Started .....................................................................1

Packaging Contents ......................................................................................................... 1

Connecting the W52P Base Station ................................................................................. 3

Setting up the W52P/W52H Handset............................................................................... 4

Setting up the Charger Cradle........................................................................................ 6

Charging the Handset ..................................................................................................... 6

Overview ..............................................................................9

Base Station Description.................................................................................................. 9

Handset Description ...................................................................................................... 10

Displaying Information on LCD Screen ......................................................................... 12

Icon Instructions.............................................................................................................. 13

Basic Operations ................................................................. 15

Handset Registration ..................................................................................................... 15

Basic Network Settings .................................................................................................. 16

Checking System Status ................................................................................................ 18

Account Registration ...................................................................................................... 18

Turning Handset On/Off ................................................................................................. 19

Adjusting Ringer Volume ............................................................................................... 19

Locking/Unlocking Keypad ............................................................................................ 20

Locating a Handset ....................................................................................................... 20

Switching Silent Mode On/Off ...................................................................................... 21

Menu Guidance ............................................................................................................. 21

User Guide for the W52P IP DECT Phone

Main Menu .................................................................................................................. 21

Submenu ..................................................................................................................... 22

Returning to Idle Screen ............................................................................................. 22

Phone Settings ..................................................................... 23

Handset Name ............................................................................................................... 24

Language ....................................................................................................................... 24

Ring Tones....................................................................................................................... 24

Advisory Tones ............................................................................................................... 25

Backlight ......................................................................................................................... 25

Screen Saver .................................................................................................................. 26

Color Schemes ............................................................................................................... 26

Keypad Light .................................................................................................................. 26

Notification Light ............................................................................................................ 26

Date and Time ............................................................................................................... 27

Shortcuts ......................................................................................................................... 28

Contact Management ................................................................................................... 29

Local Directory ............................................................................................................ 29

Blacklist........................................................................................................................ 32

Remote Phone Book .................................................................................................... 33

Network Directory ....................................................................................................... 34

Call History Management ............................................................................................. 35

Network Call Log ........................................................................................................... 37

Dial Plan ......................................................................................................................... 38

Replace Rule ............................................................................................................... 39

Area Code................................................................................................................... 40

Block Out ..................................................................................................................... 40

Emergency Numbers ..................................................................................................... 40

Outgoing Lines ............................................................................................................... 41

Incoming Lines ............................................................................................................... 41

Speed Dial...................................................................................................................... 42

Assigning a Speed Dial Number ............................................................................... 42

Deleting a Speed Dial Number.................................................................................. 42

Placing a Call Using Speed Dial Key ......................................................................... 43

Auto Answer ................................................................................................................... 43

Auto Intercom ................................................................................................................. 43

Handset Reset ................................................................................................................ 44

Base Reset ...................................................................................................................... 44

Auto Provision ................................................................................................................. 45

Eco Mode+ .................................................................................................................... 45

Eco Mode ....................................................................................................................... 46

Repeater Mode .............................................................................................................. 46

Call Features ....................................................................... 47

Table of Contents

Placing Calls ................................................................................................................... 47

Placing Internal Calls .................................................................................................. 48

Placing External Calls ................................................................................................. 48

Answering Calls ............................................................................................................. 49

Ending Calls ................................................................................................................... 50

Redialing Calls ............................................................................................................... 50

Call Mute ........................................................................................................................ 50

Call Hold/Resume .......................................................................................................... 51

Call Waiting .................................................................................................................... 51

Do Not Disturb (DND) .................................................................................................... 52

Call Forward................................................................................................................... 52

Call Transfer ................................................................................................................... 53

Conference Call ............................................................................................................. 55

Anonymous Call ............................................................................................................. 55

Anonymous Call Rejection ............................................................................................. 56

Voice Mail ....................................................................................................................... 56

Shared Call Appearance .............................................................................................. 58

Troubleshooting ................................................................... 59

Appendix ............................................................................ 63

Upgrading the Base Station .......................................................................................... 63

Menu Structure ............................................................................................................... 64

Appendix A - Time Zones .............................................................................................. 65

Regulatory Notices .............................................................. 69

Important Safety Information ........................................................................................ 69

Index ................................................................................... 71

User Guide for the W52P IP DECT Phone

xii

Getting Started

W52P Package

W52H Package

 1 Base Station  1 Handset  1 Charge Cradle  2 Power Adapters (one for the

base station is optional)

 2 Rechargeable Batteries  1 Ethernet Cable  1 Belt Clip  1 Quick Installation Guide and

1 Quick Reference Guide

 1 Handset  1 Charge Cradle  1 Power Adapter  2 Rechargeable Batteries  1 Belt Clip

This chapter provides basic installation instructions and information for obtaining the

best performance with the W52P IP DECT phone. Topics include:

 Packaging Contents

 Connecting the W52P Base Station

 Setting up the W52P/W52H Handset

 Setting up the Charger Cradle

 Charging the Handset

If you require additional information or assistance with your new phone, contact your

system administrator.

The following components are included in your W52P/W52H IP DECT phone packages:

 W52P Base Station

User Guide for the W52P IP DECT Phone

 W52P/W52H Handset

 Charger Cradle

 Power Adapter

 Two Rechargeable Batteries

 Ethernet Cable

Please pay attention to the radio coverage of the base station. It is up to 300m in unobstructed outdoor areas and up to 50m inside buildings.

Set up the base station and the charger cradle at a central location on a flat, non-slip surface in your house or apartment.

 Belt Clip

 Quick Installation Guide & Quick Reference Guide

Getting Started

Check the package before installation. If you find anything missing, contact your system

administrator.

You have two options for power and network connection of the base station. Your

system administrator will advise you which one to use.

 AC power (Optional)

 Power over Ethernet (PoE)

Note

AC Power (Optional)

To connect the AC power:

1. Connect the DC plug on the power adapter to the DC5V port on the base station

and connect the other end of the power adapter into an electrical power outlet.

User Guide for the W52P IP DECT Phone

If in-line power is provided, you don‟t need to connect the AC adapter. Make sure switch/hub are PoE compliant.

Important! Do not unplug or remove the power and network to the base station while it is updating firmware and configurations.

2. Connect the supplied Ethernet cable between the Internet port on the base station

and the Internet port in your network or the switch/hub device port.

Power over Ethernet

Using a regular Ethernet cable, the base station can be powered from a PoE-compliant

(IEEE 802.3af) switch or hub.

To connect the PoE:

1. Connect the Ethernet cable between the Internet port on the base station and an

available port on the in-line power switch/hub.

Note

To insert batteries into the handset:

1. Open the battery cover.

2. Insert the batteries in the correct polarity.

Getting Started

Do not short-circuit the batteries, as short-circuiting the terminals may damage the batteries or the handset.

Do not use a damaged battery, this may cause an explosion.

3. Close the battery cover.

Note

Battery Information

Technology: Nickel Metal Hydride (NiMH)

Size: AAA

Voltage: 1.2V

Capacity: 800mAh

We strongly recommend you use the batteries complying with the above parameters.

Because the compliant ones can guarantee the specified operating time, full

functionality and long service life. The operating time of your handset depends on the

capacity and age of the batteries and the way they are used.

We recommend you use only the batteries that came with the handset or replacement

batteries approved by Yealink technology:

 Sanyo NiMH 800

 GP 850 mAh

 Yuasa Technologies AAA 800

Battery Capacity

The capacity of the batteries depends on the use of backlight and talk time.

Charging time: approximately 6 hours (fully discharged to full capacity).

Standby time: up to 100 hours when the backlight is disabled.

Talk time: up to 10 hours active talk time (with full charged batteries).

User Guide for the W52P IP DECT Phone

1. Connect the DC plug on the power adapter to the DC5V port on the charger cradle.

2. Connect the other end of the power adapter into an electrical power outlet.

To charge the handset:

1. After setting up the handset and charger cradle, place the handset in the charger

cradle.

The original handset included in the W52P package is pre-registered to the base station.

After charging, the handset is ready for use.

Battery Charging Status

The handset batteries take 6 hours to fully charge. Charging status of batteries is

displayed on the top right-hand corner of the LCD screen:

Icon Charging Status

Fully Charged

75% Charged

50% Charged

25% Charged

10% Charged

Almost Flat

Getting Started

User Guide for the W52P IP DECT Phone

Overview

Item

Description

①

Paging Key

Locates a misplaced handset.

Toggles the registration mode.

Resets the base station to factory settings.

②

Registration LED

Indicates the mode of the base station:

Fast flashes green when the base station is in the paging

mode.

Slow flashes green when the base station is in the

registration mode.

Illuminates solid green when there is at least one

handset registered to the base station.

This chapter provides the overview of the W52P IP DECT phone. Topics include:

 Base Station Description

 Handset Description

 Displaying Information on LCD Screen

 Icon Instructions

If you require additional information or assistance with your new phone, contact your

system administrator.

After the base station starts up successfully and the handset is registered to the base

station, all LEDs on the base station illuminate solid green.

Hardware component instructions of the W52P base station are:

User Guide for the W52P IP DECT Phone

Item

Description

③

Network Status LED

Indicates the network status:

Slow flashes green when the network is unavailable.

Illuminates solid green when the network is available.

④

Power Indicator LED

Indicates the power status of the base station:

Slow flashes green when the base station is during the

firmware upgrading process.

Slow flashes green when the base station is during the

resetting process.

Illuminates solid green when the base station is

powered on.

The main hardware components of the W52P/W52H handset are the LCD screen and the

keypad.

Hardware component instructions of the W52P/W52H handset are:

Item

Description

①

Earpiece

Outputs audio during the earpiece call.

②

LCD Screen

Shows call information, handset status icons, prompt

messages and so on.

③

Soft Keys

Label automatically to identity their context-sensitive

features.

④

Speakerphone Key

Switches between the earpiece and speakerphone

modes.

Answers an incoming call.

⑤

Headset Connector

Connects a headset.

⑥

Off-hook Key

Answers an incoming call.

Enters into the redial call list.

Places a call.

⑦

Keypad

Provides digits, letters and special characters in

context-sensitive applications.

⑧

Star Key

Enters the star symbol.

Switches the silent mode on or off.

⑨

Redirect Key

Transfers a call to another party.

⑩

Microphone

Picks up audio during earpiece and hands-free calls.

⑪

Mute Key

Toggles Mute feature on or off.

⑫

Pound Key

Enters the pound symbol.

Locks or unlocks the handset keypad.

Switches the input method.

⑬

On-hook Key/Power

key

Long presses in the menu mode to return to the idle

screen.

Long presses to turn the handset on or off when the

handset is idle.

Cancels actions or ends a call.

Rejects an incoming call.

⑭

Message Key

Indicates a new receiving voice mail or a missed call.

Accesses the voice mail or the missed call list.

⑮

Scroll through the displaying information.

Move the cursor.

Adjust the ringer volume.

Act as shortcuts.

Confirms actions or enters into the main menu.

Overview

User Guide for the W52P IP DECT Phone

Status Line

Text Line

Soft Key Line

When the capacity of batteries is low, and the handset is not charged timely, the handset will play a warning tone and display a prompt box every hour.

The idle screen may be shown as below:

The LCD screen is divided into three parts: status line, text line and soft key line.

The information shown in the status line:

 On hook (idle) — displays the signal strength indicator, internal handset number

and battery status.

 Off hook — displays line ID.

The information shown in the text line:

 On hook (idle) — displays handset name, time and date, caller information when

receiving an incoming call and prompt messages.

 Off hook — displays the dialed digits.

The information shown in the soft key line:

 On hook (idle) — displays History and Line.

 Off hook — displays various terms according to the context of the specific feature.

Signal Strength

The strength of reception signal between the base station and handset may display as:

Weak to strong:

No reception:

Battery Status

The battery status displays on the top right-hand corner of the LCD screen:

Icon Battery Level

Full

High

Medium

Low

Need Charging

Note

Icons appearing on the LCD screen are described in the following table:

Icon

Description

Anonymous Call

Anonymous Call Rejection

Missed Call

Voice Mail

Keypad Lock

Silent Mode

Do Not Disturb

Call Forward

Call Hold

Call Mute

Unassigned Outgoing Line

Unusable Line

Loudspeaker On

Headset Mode On

Shared Call Appearance

Overview

User Guide for the W52P IP DECT Phone

+ 58 hidden pages

Yealink W52P User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual