Yealink VP530 User Manual

Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity

with the essential requirements and other relevant provisions of the CE, FCC.

publication may be reproduced or transmitted in any form or by any means, electronic or

mechanical, photocopying, recording, or otherwise, for any purpose, without the express written

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its consent to downloading and printing copies of the content provided in this file only for private

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damages arising from use of an illegally modified or altered publication.

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE

SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND

RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED

WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL

RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.

YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH

REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology

CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential

damages in connection with the furnishing, performance, or use of this guide.

This is a class B device, in a domestic environment; this device is marked with the CE mark in compliance

with EC Directives 2006/95/EC and 2004/108/EC.

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired

operation.

To avoid the potential effects on the environment and human health as a result of the

presence of hazardous substances in electrical and electronic equipment, end users of

electrical and electronic equipment should understand the meaning of the crossed-out

wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to

collect such WEEE separately.

This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television reception, which can be determined

by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more

of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4. Consult the dealer or an experience radio/TV technician for help.

We are striving to improve our documentation quality and we appreciate your feedback. Email

your opinions and comments to DocsFeedback@yealink.com.

Yealink VP530 IP video phone firmware contains third-party software under the GNU General Public License

(GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms

and conditions of the license.

The original GPL license, source code of components licensed under GPL and used in Yealink products can

be downloaded online:

http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293

About This Guide

VP530 is an H.264 based broadband video phone supporting Video and Audio

applications. It offers better voice quality, a faster response and integrates with more

value-added business functions. All of these new features are able to improve the user

experience in video communication and enhance business productivity at the same

time. VP530 integrates new features for business such as: BLF, Voice Mail, Shared Line,

and Intercom. It is definitely ideal for multimedia communication, virtual office and IP

video conversation for business or family users.

In this guide, you will find everything you need to quickly use your IP video phone. Be

sure to verify with your system administrator that your network is prepared for

configuring your IP video phone. As well, be sure to read the Packaging Contents

section in this guide before you set up and use the phone.

If this is your first time using the VP530 IP video phone, we recommend that you first refer

to the

Quick Installation Guide

and

Quick Reference Guide

, available online:

http://www.yealink.com/SupportDownloadfiles_detail.aspx?CateId=180&flag=142 .

The topics provided in this guide include:

 Chapter 1 Overview

 Chapter 2 Getting Started

 Chapter 3 Customizing Your Phone

 Chapter 4 Basic Call Features

 Chapter 5 Advanced Phone Features

This section describes the changes to this guide for each release and guide version.

Major updates have occurred to the following section:

 Packaging Contents on page 9

User Guide for the VP530 IP Video Phone

Major updates have occurred to the following sections:

 Documentation on page 7

 Packaging Contents on page 9

 Phone Installation on page 10

The following sections are new for this edition:

 Administrator Password on page 22

 Auto Answer on page 56

 Auto Redial on page 57

 Call Completion on page 58

 Call Waiting on page 67

 TV Output on page 84

Major updates have occurred to the following sections:

 Shortcut Menu on page 23

 History Management on page 33

 DSS Keys on page 35

 Troubleshooting on page 93

The following sections are new for this edition:

 Shortcut Menu on page 23

 Dial Plan on page 46

 Music on Hold on page 85

Major updates have occurred to the following sections:

 Icon Instructions on page 3

 Contact Management on page 27

 History Management on page 33

 Account Management on page 44

 Ending Calls on page 55

About This Guide

 Intercom on page 82

vii

User Guide for the VP530 IP Video Phone

viii

About This Guide ................................................................ v

In This Guide ................................................................................................................ v

Summary of Changes.................................................................................................. v

Changes for Release 70, Guid e Version 70.3............................................................ v

Changes for Release 70, Guide Version 70.2........................................................... vi

Changes for Release 70, Guide Version 70.1........................................................... vi

Changes for Release 70, Guid e Version 70.0........................................................... vi

Table of Contents............................................................... ix

Overview ........................................................................... 1

Hardware Component Instructions ............................................................................. 1

Icon Instructions ........................................................................................................... 3

LED Instructions ............................................................................................................ 4

User Interfaces ............................................................................................................ 5

Phone User Interface ................................................................................................ 5

Web User Interface................................................................................................... 5

Documentation ............................................................................................................ 7

Getting Started .................................................................. 9

Packaging Contents .................................................................................................... 9

Phone Installation ...................................................................................................... 10

Phone Initialization .................................................................................................... 13

Phone Status .............................................................................................................. 13

Basic Network Settings .............................................................................................. 14

Registration................................................................................................................ 15

Idle Screen ................................................................................................................ 15

Customizing Your Phone .................................................... 17

General Settings........................................................................................................ 17

Backlight ................................................................................................................. 17

Language ............................................................................................................... 18

Time and Date ........................................................................................................ 19

Administrator Password.......................................................................................... 22

Key as Send ............................................................................................................ 22

Shortcut Menu ........................................................................................................ 23

User Guide for the VP530 IP Video Phone

Wallpaper ............................................................................................................... 24

Audio Settings ........................................................................................................... 25

Volume.................................................................................................................... 25

Ring Tones............................................................................................................... 25

Contact Management ............................................................................................... 27

Local Directory........................................................................................................ 27

Remote Phone Book ................................................................................................ 32

History Management ................................................................................................ 33

System Customizations .............................................................................................. 35

DSS Keys................................................................................................................. 35

Account Management............................................................................................ 44

Dial Plan ................................................................................................................. 46

Live Dialpad ........................................................................................................... 49

Hotline .................................................................................................................... 50

Basic Call Features ........................................................... 51

Placing Calls .............................................................................................................. 52

Answering Calls......................................................................................................... 54

Ending Calls............................................................................................................... 55

Redialing Numbers .................................................................................................... 56

Auto Answer .............................................................................................................. 56

Auto Redial ................................................................................................................ 57

Call Completion ......................................................................................................... 58

Call Return ................................................................................................................. 60

Call Mute ................................................................................................................... 61

Call Hold/Resume ...................................................................................................... 61

Do Not Disturb (DND) ................................................................................................ 63

Call Forward .............................................................................................................. 63

Call Transfer............................................................................................................... 66

Call Waiting ............................................................................................................... 67

Conference ................................................................................................................ 68

Local Conference ................................................................................................... 68

Network Conf erence .............................................................................................. 69

Call Park .................................................................................................................... 70

Call Pickup ................................................................................................................. 72

Anonymous Call ........................................................................................................ 74

Anonymous Call Rejection ......................................................................................... 75

Advanced Phone Features ................................................ 77

Busy Lamp Field (BLF) ............................................................................................... 77

BLF List ....................................................................................................................... 79

Shared Line ............................................................................................................... 80

Intercom..................................................................................................................... 82

Table of Contents

Outgoing Intercom Calls ........................................................................................ 82

Incoming Intercom Calls ......................................................................................... 83

TV Output................................................................................................................... 84

Music on Hold............................................................................................................ 85

Messages .................................................................................................................. 86

Short Message Service (SMS) ............................................................................... 86

Voice Mail ............................................................................................................... 89

Message Waiting Indicator (MWI) ......................................................................... 90

Troubleshooting ................................................................ 93

Regulatory Notices ........................................................... 99

Service Agreements .................................................................................................. 99

Limitations of Liability ................................................................................................ 99

Safety Instructions...................................................................................................... 99

Appendix A - Time Zones ................................................ 101

Index ............................................................................. 103

User Guide for the VP530 IP Video Phone

xii

Overview

This chapter provides the overview of the VP530 IP video phone. The topics include:

 Hardware Component Instructions

 Icon Instructions

 LED Instructions

 User Interfaces

 Documentation

If you require additional information or assistance with your new phone, contact your

system administrator.

The main hardware components of the VP530 IP video phone are the LCD screen,

camera and the keypad.

User Guide for the VP530 IP Video Phone

It e m

De s cription

①

Camera

Provides near-site video.

②

Event Indicator LED

Indicates different phone status.

③

Power Indicator LED

Indicates the phone power status.

④

Redial Key

Dials the most recently dialed number or quick

accesses the Dialed Calls list.

⑤

Speakerphone Key

Toggles the hands-free speakerphone mode.

⑥

Mute Key

Toggles the Mute feature on or off.

⑦

Transfer Key

Transfers the current call to another party.

⑧

Local Directory Key

Accesses the local directory.

⑨

Camera Switch

Stops or starts the transmission of the near-site video.

⑩

Navigation Keys

Scroll through a list, position the cursor within text or

adjust the volume.

Scroll through a list or highlight the desired item.

Expands the pull-down list, selects a highlighted item

or answers an incoming call.

⑪

Keypad

Provides the digits, letters, and special characters in

context-sensitive applications.

⑫

Soft Keys

Label automatically to identify their context-sensitive

features.

⑬

LCD Screen

Shows information about calls, messages, soft keys,

time & date and other relevant data:

• Call information—caller ID, call duration

• Icons (for example, )

• Missed call or forwarded call information

• Prompt text (for example, "Success Saved!")

• Time and Date

Hardware component instructions of the VP530 IP video phone are:

Icons appearing on the phone LCD screen are described in the following table:

Icon

De s cription

Network is unavailable

Registered successfully

Registering

Stop the near-site video

Hands-free speakerphone mode

Handset mode

Headset mode

Voice Mail

Text Message

Auto Answer

Do Not Disturb

Call Forward

Call Hold

Call Mute

Call Failed

Ringer volume is 0

Received Calls

Dialed Calls

Missed Calls

Forwarded Calls

Voice Call

Overview

User Guide for the VP530 IP Video Phone

LED St atus

De s cription

Solid green

The phone is powered on.

Off

The phone is powered off.

LED St atus

De s cription

Solid green

The phone is in dialing, connecting or talking state.

Fast flashing green

The network is unavailable.

The phone receives an incoming call.

There is no available account.

Slow flashing green

The phone is in upgrading state.

The call on the phone is on mute or on hold.

The phone receives new message, missed call or

forwarded call.

Off

The phone is in idle state.

Pow er Indicator LED

Event Indicator LED

Overview

Options

Phone User Interface

We b User Inte rf ace

St a tus

--Network

--WAN Type

--WAN IP

--Mask

--Gateway

--Primary DNS

--Secondly DNS

√

There are two ways to customize specific configurations on your VP530 IP video phone:

 Using the user interface on the IP video phone.

 Using the user interface in an internet browser window from your PC.

The hardware components keypad and LCD screen constitute the phone user interface,

which allows the user to execute all call operation and basic configuration changes

directly on the phone. In addition, you can use the web user interface to access all

configuration settings. In many instances, it is possible to use both the phone user

interface and the web user interface to operate the phone and change settings.

However, in some instances, it is only possible to use the phone or the web user

interface.

You can customize your phone by tapping the Menu key to access the phone user

interface. The "Advanced Settings" options are administrator level features only, the

default password is admin (case-sensitive). For more information on customizing your

phone using the available options from the phone user interface, refer to Customizing

Your Phone on page 17.

In addition to the phone user interface, you can also customize your phone via web user

interface. In order to access the web user interface, you need to know the IP address of

your new phone. To obtain the IP address, press the OK key on the phone. Enter the IP

address (e.g. http://192.168.0.10 or 192.168.0.10) in the address bar of web browser on

your PC. The default user name is admin (case-sensitive) and the password is admin

(case-sensitive).

The options you can use to customize the IP video phone via phone user interface

and/or via web user interface are listed in the following table :

User Guide for the VP530 IP Video Phone

Options

Phone User Interface

We b User Inte rf ace

--Phone

--Hardware

--Firmware

--Product ID

--MAC

--Accounts

√

Bas ic Call Features

--Call Forward

--Call Park

--Call Pickup

--Auto Answer

--Auto Redial

--Call Completion

--Call Waiting

--Call Return

--Conference

--Anonymous Call

--Anonymous Call Rejection

--DND

√

Bas ic Phone Settings

--Language

--Time & Date

--Ring Tones

--Backlight

--Phone Volume

--Change Wallpaper

--Call Log Management

--Contact Management

--Local Directory

--Remote Phonebook

--DSS Keys

--Key as Send

--Hotline

--Live Dialpad

√

Advanced Phone Features

--BLF/BLF List

--Shared Line

--Intercom

--TV Output

--Music on Hold

--Messages

SIP Account

√

Overview

Options

Phone User Interface

We b User Inte rf ace

-User Options

--Register Status

--Account Status

--Label

--Display Name

--Register Name

--User Name

--Password

--SIP Server

--Server Option

--Registrar Port

--Outbound Status

--Outbound Proxy

--Backup Outbound Proxy

--NAT Traversal

--STUN Status

--STUN Server

√

Na m e

Cont e nts

Whe re f ound

Language

Quick Installation

Guide

Basic set up of the

phone

In the package

English

Quick Reference

Guide

Basic call features

and phone

customizations

In the package

English

User Guide

Phone/ Web user

interface settings

Basic call features

and advanced

phone features

On the website

English

The table above lists most of the feature options. Please refer to the relevant sections for more information.

You can also download the latest documentations online:

http://www.yealink.com/SupportDownloa dfiles_ detail.aspx?CateId=180&flag=142 .

Note

The following table shows documentations available for the VP530 IP video phone.

Note

User Guide for the VP530 IP Video Phone

Getting Started

This chapter provides basic installation instructions and information for obtaining the

best performance with the VP530 IP video phone. The topics include:

 Packaging Contents

 Phone Installation

 Phone Initialization

 Phone Status

 Basic Network Settings

 Registration

 Idle Screen

If you require additional information or assistance with your new phone, contact your

system administrator.

The following components are included in your VP530 IP video phone package:

 IP Video Phone

User Guide for the VP530 IP Video Phone

 Power Adapter (Optional)

 Ha ndset & Handset Cord

 Et hernet Cable

 Quick Installation Guide & Quick Reference Guide

Check the list before installation. If you find anything missing, contact your system

administrator.

If your phone is already installed, proceed to Phone Initialization on page 13.

This section introduces how to install the phone:

 Connect the Handset and optional Headset

 Connect the Network and Power

1) Connect the Handset and optional Headset:

The headset should be purchased separately.

Getting Started

Note

2) Connect the Network and Power:

You have two options for power and network connections. Your system administrator will

advise you which one to use.

 AC power (Optional)

 Power over Ethernet (PoE)

AC Power (Optional)

To connect the AC power:

1. Connect the DC plug on the power adapter to the DC5V port on the phone and

connect the other end of the power adapter into an electrical power outlet.

User Guide for the VP530 IP Video Phone

If in-line power is provided, you don’t need to connect the AC adapter. Make sure the Ethernet cable and switch/hub is PoE compliant.

The phone can also share the network with other network device such as a PC (personal computer). It is an optional connection.

Important! Do not unplug or remove the power to the phone while it is updating firmware and configurations.

2. Connect the supplied Ethernet cable between the Internet port on the phone and

the Internet port in your network or the switch/hub device port.

Power over Ethernet

Using a regular Ethernet cable, the VP530 IP video phone can be powered from a PoE

(IEEE 802.3af) compliant switch or hub.

Note

To connect the PoE:

1. Connect the Ethernet cable between the Internet port on the phone and an

available port on the in-line power switch/hub.

Getting Started

If your network does not use DHCP, proceed to Basic Network Settings on page 14.

After your phone has been powered up, the system boots up and performs the

following steps:

Automatic Phone Initialization

The phone finishes the initialization process by loading the saved configuration. The

phone LCD screen will display as following:

Note

DHC P (Dynamic Host Configuration Protocol)

The phone attempts to contact a DHCP server in your network to obtain its valid network

settings (e.g., IP address, subnet mask, gateway and DNS server) by default.

You can view the system status of your phone via phone user interface or web user

interface.

Available information of phone status includes:

 General status (e.g., IP address, MAC address and firmware version)

 Network status (e.g., WAN type, WAN IP and subnet mask)

 Phone status (e.g., hardware version, firmware version, product ID and MAC

address)

 Accounts status (e.g., the register status of SIP accounts)

To view the phone status via phone user interface:

1. Press , or tap ->St a tus.

User Guide for the VP530 IP Video Phone

The phone LCD screen displays the general information.

2. Tap Ne t work, Phone or A ccounts to view the detailed status information.

To view the phone status via web user interface:

1. Open the web browser on your computer.

2. Enter the IP address in the browser’s address bar using the keyboard of the

computer, and then press the <Enter> key.

3. Enter the Us er Name (admin) and Password (admin) in the pop-up dialogue box.

4. Click OK to log in.

The LCD screen of the computer displays the St a tus page.

If your phone cannot contact a DHCP server for any reason, you need to configure a

static IP address manually.

To configure a static IP address via phone user interface:

1. Tap ->Ad vanced (password: admin) ->Netw ork.

2. Press to enter the network settings interface.

Note

Wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information on these parameters, contact your system administrator.

Getting Started

3. Tap the pull-down list of Type and then select Static IP.

4. Enter the parameters IP, subnet mask, gateway, primary DNS, second DNS in the

corresponding fields.

5. Press the Sa ve soft key to accept the change or the Back soft key to cancel.

6. Tap to return to the idle screen.

Generally, your phone will be deployed with multiple other phones. In this case, your

system administrator will configure the phone parameters beforehand, so that after you

start up your phone, the phone will be registered and ready to use. If your phone is not

registered, you may have to register it. For more information on how to register your

phone, refer to Account Management on page 44.

If the phone has successfully started up, the idle screen will appear on the phone LCD

screen as shown below:

User Guide for the VP530 IP Video Phone

It e m

De s cription

Menu Key

Wallpaper

Shortcut Menu

Soft Keys

Line Keys

Near-site Video Window

DSS Key

Time and Date

Current Account

The idle screen shows the following information:

Customizing Your Phone

You can customize your VP530 IP video phone by configuring the setting for time and

date, backlight, and ring tones, for example. You can add contacts to the phone’s local

directory manually. You can also handle incoming calls from different contacts in

different ways.

This chapter provides basic operating instructions for customizing your phone. The

topics include:

 General Settings

 Audio Settings

 Contact Management

 History Management

 System Customizations

If you require additional information or assistance with your new phone, contact your

system administrator.

You can configure the backlight status on the LCD screen by the following parameters:

 Brightness Level: The level of backlight when the phone is active.

 Backlight Level: The level of backlight when the phone is inactive.

 Backlight Time: Turn off the backlight when the phone is inactive for approximately

1 min, 2 min, 5 min, 10 min or 30 min, or turn on the backlight permanently by

selecting Always On.

To configure the backlight via phone user interface:

1. Tap ->Bas ic->Display->General.

2. Tap the pull-down lists of Bri g htness Level and Backlight Level and then select the

desired levels.

User Guide for the VP530 IP Video Phone

Backlight level means the intensity of backlight.

Not all of the supported languages are available for selection. The available languages depend on the language packs currently loaded to the IP phone. Please contact your system administrator for more information on the available languages of your new phone.

3. Tap the pull-down list of Ba cklight Time and then select the desired backlight time.

4. Press the Sa ve soft key to accept the change or the Back soft key to cancel.

5. Tap to return to the idle screen.

You can also configure the backlight via web user interface at the path

Phone->Preference.

Note

The default language of the phone user interface is English. The phone will detect and

use the same language as which of your internet browser for the web user interface, if

the language of your internet browser is not supported by the phone, the web user

interface will use English by default. You can change the languages of the phone user

interface and the web user interface respectively.

Note

To ch ange the language of the phone user interface:

1. Tap ->Bas ic->Language.

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