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Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity
with the essential requirements and other relevant provisions of the CE, FCC.
Cop yright © 2014 YEALINK NETWORK TECHNOLOGY CO., LTD.
Copyright © 2014 Yealink Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, photocopying, recording, or otherwise, for any purpose, without the express written
permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes
translating into another language or format.
When this publication is made available on media, Yealink Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for private
use and not for redistribution. No parts of this publication may be subject to alteration,
modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any
damages arising from use of an illegally modified or altered publication.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology
CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance, or use of this guide.
This is a class B device, in a domestic environment; this device is marked with the CE mark in compliance
with EC Directives 2006/95/EC and 2004/108/EC.
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
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To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.
We are striving to improve our documentation quality and we appreciate your feedback. Email
your opinions and comments to DocsFeedback@yealink.com.
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Yealink VP530 IP video phone firmware contains third-party software under the GNU General Public License
(GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms
and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can
be downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293
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About This Guide
VP530 is an H.264 based broadband video phone supporting Video and Audio
applications. It offers better voice quality, a faster response and integrates with more
value-added business functions. All of these new features are able to improve the user
experience in video communication and enhance business productivity at the same
time. VP530 integrates new features for business such as: BLF, Voice Mail, Shared Line,
and Intercom. It is definitely ideal for multimedia communication, virtual office and IP
video conversation for business or family users.
In this guide, you will find everything you need to quickly use your IP video phone. Be
sure to verify with your system administrator that your network is prepared for
configuring your IP video phone. As well, be sure to read the Packaging Contents
section in this guide before you set up and use the phone.
If this is your first time using the VP530 IP video phone, we recommend that you first refer
to the
Quick Installation Guide
and
Quick Reference Guide
, available online:
http://www.yealink.com/SupportDownloadfiles_detail.aspx?CateId=180&flag=142 .
The topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing Your Phone
Chapter 4 Basic Call Features
Chapter 5 Advanced Phone Features
This section describes the changes to this guide for each release and guide version.
Major updates have occurred to the following section:
Packaging Contents on page 9
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User Guide for the VP530 IP Video Phone
Major updates have occurred to the following sections:
Documentation on page 7
Packaging Contents on page 9
Phone Installation on page 10
The following sections are new for this edition:
Administrator Password on page 22
Auto Answer on page 56
Auto Redial on page 57
Call Completion on page 58
Call Waiting on page 67
TV Output on page 84
Major updates have occurred to the following sections:
Shortcut Menu on page 23
History Management on page 33
DSS Keys on page 35
Troubleshooting on page 93
The following sections are new for this edition:
Shortcut Menu on page 23
Dial Plan on page 46
Music on Hold on page 85
Major updates have occurred to the following sections:
vi
Icon Instructions on page 3
Contact Management on page 27
History Management on page 33
Account Management on page 44
Ending Calls on page 55
Page 7
About This Guide
Intercom on page 82
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User Guide for the VP530 IP Video Phone
viii
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Table of Contents
About This Guide ................................................................ v
In This Guide ................................................................................................................ v
Summary of Changes.................................................................................................. v
Changes for Release 70, Guid e Version 70.3............................................................ v
Changes for Release 70, Guide Version 70.2........................................................... vi
Changes for Release 70, Guide Version 70.1........................................................... vi
Changes for Release 70, Guid e Version 70.0........................................................... vi
Table of Contents............................................................... ix
Overview ........................................................................... 1
Hardware Component Instructions ............................................................................. 1
Icon Instructions ........................................................................................................... 3
LED Instructions ............................................................................................................ 4
User Interfaces ............................................................................................................ 5
Phone User Interface ................................................................................................ 5
Web User Interface................................................................................................... 5
Documentation ............................................................................................................ 7
Getting Started .................................................................. 9
Packaging Contents .................................................................................................... 9
Phone Installation ...................................................................................................... 10
Phone Initialization .................................................................................................... 13
Phone Status .............................................................................................................. 13
Basic Network Settings .............................................................................................. 14
Registration................................................................................................................ 15
Idle Screen ................................................................................................................ 15
Customizing Your Phone .................................................... 17
General Settings........................................................................................................ 17
Backlight ................................................................................................................. 17
Language ............................................................................................................... 18
Time and Date ........................................................................................................ 19
Administrator Password.......................................................................................... 22
Key as Send ............................................................................................................ 22
Shortcut Menu ........................................................................................................ 23
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Wallpaper ............................................................................................................... 24
Audio Settings ........................................................................................................... 25
Volume.................................................................................................................... 25
Ring Tones............................................................................................................... 25
Contact Management ............................................................................................... 27
Local Directory........................................................................................................ 27
Remote Phone Book ................................................................................................ 32
History Management ................................................................................................ 33
System Customizations .............................................................................................. 35
DSS Keys................................................................................................................. 35
Account Management............................................................................................ 44
Dial Plan ................................................................................................................. 46
Live Dialpad ........................................................................................................... 49
Hotline .................................................................................................................... 50
Basic Call Features ........................................................... 51
Placing Calls .............................................................................................................. 52
Answering Calls......................................................................................................... 54
Ending Calls............................................................................................................... 55
Redialing Numbers .................................................................................................... 56
Auto Answer .............................................................................................................. 56
Auto Redial ................................................................................................................ 57
Call Completion ......................................................................................................... 58
Call Return ................................................................................................................. 60
Call Mute ................................................................................................................... 61
Call Hold/Resume ...................................................................................................... 61
Do Not Disturb (DND) ................................................................................................ 63
Call Forward .............................................................................................................. 63
Call Transfer............................................................................................................... 66
Call Waiting ............................................................................................................... 67
Conference ................................................................................................................ 68
Local Conference ................................................................................................... 68
Network Conf erence .............................................................................................. 69
Call Park .................................................................................................................... 70
Call Pickup ................................................................................................................. 72
Anonymous Call ........................................................................................................ 74
Anonymous Call Rejection ......................................................................................... 75
Advanced Phone Features ................................................ 77
Busy Lamp Field (BLF) ............................................................................................... 77
BLF List ....................................................................................................................... 79
Shared Line ............................................................................................................... 80
Intercom..................................................................................................................... 82
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Table of Contents
Outgoing Intercom Calls ........................................................................................ 82
Incoming Intercom Calls ......................................................................................... 83
TV Output................................................................................................................... 84
Music on Hold............................................................................................................ 85
Messages .................................................................................................................. 86
Short Message Service (SMS) ............................................................................... 86
Voice Mail ............................................................................................................... 89
Message Waiting Indicator (MWI) ......................................................................... 90
Troubleshooting ................................................................ 93
Regulatory Notices ........................................................... 99
Service Agreements .................................................................................................. 99
Limitations of Liability ................................................................................................ 99
Safety Instructions...................................................................................................... 99
Appendix A - Time Zones ................................................ 101
Index ............................................................................. 103
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User Guide for the VP530 IP Video Phone
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Overview
This chapter provides the overview of the VP530 IP video phone. The topics include:
Hardware Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentation
If you require additional information or assistance with your new phone, contact your
system administrator.
The main hardware components of the VP530 IP video phone are the LCD screen,
camera and the keypad.
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User Guide for the VP530 IP Video Phone
It e m
De s cription
①
Camera
Provides near-site video.
②
Event Indicator LED
Indicates different phone status.
③
Power Indicator LED
Indicates the phone power status.
④
Redial Key
Dials the most recently dialed number or quick
accesses the Dialed Calls list.
⑤
Speakerphone Key
Toggles the hands-free speakerphone mode.
⑥
Mute Key
Toggles the Mute feature on or off.
⑦
Transfer Key
Transfers the current call to another party.
⑧
Local Directory Key
Accesses the local directory.
⑨
Camera Switch
Stops or starts the transmission of the near-site video.
⑩
Navigation Keys
Scroll through a list, position the cursor within text or
adjust the volume.
Scroll through a list or highlight the desired item.
Expands the pull-down list, selects a highlighted item
or answers an incoming call.
⑪
Keypad
Provides the digits, letters, and special characters in
context-sensitive applications.
⑫
Soft Keys
Label automatically to identify their context-sensitive
features.
⑬
LCD Screen
Shows information about calls, messages, soft keys,
time & date and other relevant data:
• Call information—caller ID, call duration
• Icons (for example, )
• Missed call or forwarded call information
• Prompt text (for example, "Success Saved!")
• Time and Date
Hardware component instructions of the VP530 IP video phone are:
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Icons appearing on the phone LCD screen are described in the following table:
Icon
De s cription
Network is unavailable
Registered successfully
Register failed
Registering
Stop the near-site video
Hands-free speakerphone mode
Handset mode
Headset mode
Voice Mail
Text Message
Auto Answer
Do Not Disturb
Call Forward
Call Hold
Call Mute
Call Failed
Ringer volume is 0
Received Calls
Dialed Calls
Missed Calls
Forwarded Calls
Voice Call
Overview
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User Guide for the VP530 IP Video Phone
LED St atus
De s cription
Solid green
The phone is powered on.
Off
The phone is powered off.
LED St atus
De s cription
Solid green
The phone is in dialing, connecting or talking state.
Fast flashing green
The network is unavailable.
The phone receives an incoming call.
There is no available account.
Slow flashing green
The phone is in upgrading state.
The call on the phone is on mute or on hold.
The phone receives new message, missed call or
forwarded call.
Off
The phone is in idle state.
Pow er Indicator LED
Event Indicator LED
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Overview
Options
Phone User Interface
We b User Inte rf ace
St a tus
--Network
--WAN Type
--WAN IP
--Mask
--Gateway
--Primary DNS
--Secondly DNS
√
√
There are two ways to customize specific configurations on your VP530 IP video phone:
Using the user interface on the IP video phone.
Using the user interface in an internet browser window from your PC.
The hardware components keypad and LCD screen constitute the phone user interface,
which allows the user to execute all call operation and basic configuration changes
directly on the phone. In addition, you can use the web user interface to access all
configuration settings. In many instances, it is possible to use both the phone user
interface and the web user interface to operate the phone and change settings.
However, in some instances, it is only possible to use the phone or the web user
interface.
You can customize your phone by tapping the Menu key to access the phone user
interface. The "Advanced Settings" options are administrator level features only, the
default password is admin (case-sensitive). For more information on customizing your
phone using the available options from the phone user interface, refer to Customizing
Your Phone on page 17.
In addition to the phone user interface, you can also customize your phone via web user
interface. In order to access the web user interface, you need to know the IP address of
your new phone. To obtain the IP address, press the OK key on the phone. Enter the IP
address (e.g. http://192.168.0.10 or 192.168.0.10) in the address bar of web browser on
your PC. The default user name is admin (case-sensitive) and the password is admin
(case-sensitive).
The options you can use to customize the IP video phone via phone user interface
and/or via web user interface are listed in the following table :
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User Guide for the VP530 IP Video Phone
Options
Phone User Interface
We b User Inte rf ace
--Phone
--Hardware
--Firmware
--Product ID
--MAC
--Accounts
√
√
√
√
√
√
Bas ic Call Features
--Call Forward
--Call Park
--Call Pickup
--Auto Answer
--Auto Redial
--Call Completion
--Call Waiting
--Call Return
--Conference
--Anonymous Call
--Anonymous Call Rejection
--DND
√
√
√
√
√
√
√
√
√
√
√
√
Bas ic Phone Settings
--Language
--Time & Date
--Ring Tones
--Backlight
--Phone Volume
--Change Wallpaper
--Call Log Management
--Contact Management
--Local Directory
--Remote Phonebook
--DSS Keys
--Key as Send
--Hotline
--Live Dialpad
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
Advanced Phone Features
--BLF/BLF List
--Shared Line
--Intercom
--TV Output
--Music on Hold
--Messages
SIP Account
√
√
√
√
√
√
√
√
√
√
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Overview
Options
Phone User Interface
We b User Inte rf ace
-User Options
--Register Status
--Account Status
--Label
--Display Name
--Register Name
--User Name
--Password
--SIP Server
--Server Option
--Registrar Port
--Outbound Status
--Outbound Proxy
--Backup Outbound Proxy
--NAT Traversal
--STUN Status
--STUN Server
√
√
Na m e
Cont e nts
Whe re f ound
Language
Quick Installation
Guide
Basic set up of the
phone
In the package
English
Quick Reference
Guide
Basic call features
and phone
customizations
In the package
English
User Guide
Phone/ Web user
interface settings
Basic call features
and advanced
phone features
On the website
English
The table above lists most of the feature options. Please refer to the relevant sections for
more information.
You can also download the latest documentations online:
http://www.yealink.com/SupportDownloa dfiles_ detail.aspx?CateId=180&flag=142 .
Note
The following table shows documentations available for the VP530 IP video phone.
Note
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User Guide for the VP530 IP Video Phone
8
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Getting Started
This chapter provides basic installation instructions and information for obtaining the
best performance with the VP530 IP video phone. The topics include:
Packaging Contents
Phone Installation
Phone Initialization
Phone Status
Basic Network Settings
Registration
Idle Screen
If you require additional information or assistance with your new phone, contact your
system administrator.
The following components are included in your VP530 IP video phone package:
IP Video Phone
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User Guide for the VP530 IP Video Phone
Power Adapter (Optional)
Ha ndset & Handset Cord
Et hernet Cable
Quick Installation Guide & Quick Reference Guide
Check the list before installation. If you find anything missing, contact your system
administrator.
10
If your phone is already installed, proceed to Phone Initialization on page 13.
This section introduces how to install the phone:
Connect the Handset and optional Headset
Connect the Network and Power
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1) Connect the Handset and optional Headset:
The headset should be purchased separately.
Getting Started
Note
2) Connect the Network and Power:
You have two options for power and network connections. Your system administrator will
advise you which one to use.
AC power (Optional)
Power over Ethernet (PoE)
AC Power (Optional)
To connect the AC power:
1. Connect the DC plug on the power adapter to the DC5V port on the phone and
connect the other end of the power adapter into an electrical power outlet.
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User Guide for the VP530 IP Video Phone
If in-line power is provided, you don’t need to connect the AC adapter. Make sure the
Ethernet cable and switch/hub is PoE compliant.
The phone can also share the network with other network device such as a PC (personal
computer). It is an optional connection.
Important! Do not unplug or remove the power to the phone while it is updating firmware
and configurations.
2. Connect the supplied Ethernet cable between the Internet port on the phone and
the Internet port in your network or the switch/hub device port.
Power over Ethernet
Using a regular Ethernet cable, the VP530 IP video phone can be powered from a PoE
(IEEE 802.3af) compliant switch or hub.
Note
To connect the PoE:
1. Connect the Ethernet cable between the Internet port on the phone and an
available port on the in-line power switch/hub.
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Getting Started
If your network does not use DHCP, proceed to Basic Network Settings on page 14.
After your phone has been powered up, the system boots up and performs the
following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The
phone LCD screen will display as following:
Note
DHC P (Dynamic Host Configuration Protocol)
The phone attempts to contact a DHCP server in your network to obtain its valid network
settings (e.g., IP address, subnet mask, gateway and DNS server) by default.
You can view the system status of your phone via phone user interface or web user
interface.
Available information of phone status includes:
General status (e.g., IP address, MAC address and firmware version)
Network status (e.g., WAN type, WAN IP and subnet mask)
Phone status (e.g., hardware version, firmware version, product ID and MAC
address)
Accounts status (e.g., the register status of SIP accounts)
To view the phone status via phone user interface:
1. Press , or tap ->St a tus.
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User Guide for the VP530 IP Video Phone
The phone LCD screen displays the general information.
2. Tap Ne t work, Phone or A ccounts to view the detailed status information.
To view the phone status via web user interface:
1. Open the web browser on your computer.
2. Enter the IP address in the browser’s address bar using the keyboard of the
computer, and then press the <Enter> key.
3. Enter the Us er Name (admin) and Password (admin) in the pop-up dialogue box.
4. Click OK to log in.
The LCD screen of the computer displays the St a tus page.
If your phone cannot contact a DHCP server for any reason, you need to configure a
static IP address manually.
To configure a static IP address via phone user interface:
1. Tap ->Ad vanced (password: admin) ->Netw ork.
2. Press to enter the network settings interface.
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Note
Wrong network parameters may result in inaccessibility of your phone and may also
have an impact on your network performance. For more information on these
parameters, contact your system administrator.
Getting Started
3. Tap the pull-down list of Type and then select Static IP.
4. Enter the parameters IP, subnet mask, gateway, primary DNS, second DNS in the
corresponding fields.
5. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
6. Tap to return to the idle screen.
Generally, your phone will be deployed with multiple other phones. In this case, your
system administrator will configure the phone parameters beforehand, so that after you
start up your phone, the phone will be registered and ready to use. If your phone is not
registered, you may have to register it. For more information on how to register your
phone, refer to Account Management on page 44.
If the phone has successfully started up, the idle screen will appear on the phone LCD
screen as shown below:
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User Guide for the VP530 IP Video Phone
It e m
De s cription
1
Menu Key
2
Wallpaper
3
Shortcut Menu
4
Soft Keys
5
Line Keys
6
Near-site Video Window
7
DSS Key
8
Time and Date
9
Current Account
The idle screen shows the following information:
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Customizing Your Phone
You can customize your VP530 IP video phone by configuring the setting for time and
date, backlight, and ring tones, for example. You can add contacts to the phone’s local
directory manually. You can also handle incoming calls from different contacts in
different ways.
This chapter provides basic operating instructions for customizing your phone. The
topics include:
General Settings
Audio Settings
Contact Management
History Management
System Customizations
If you require additional information or assistance with your new phone, contact your
system administrator.
You can configure the backlight status on the LCD screen by the following parameters:
Brightness Level: The level of backlight when the phone is active.
Backlight Level: The level of backlight when the phone is inactive.
Backlight Time: Turn off the backlight when the phone is inactive for approximately
1 min, 2 min, 5 min, 10 min or 30 min, or turn on the backlight permanently by
selecting Always On.
To configure the backlight via phone user interface:
1. Tap ->Bas ic->Display->General.
2. Tap the pull-down lists of Bri g htness Level and Backlight Level and then select the
desired levels.
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User Guide for the VP530 IP Video Phone
Backlight level means the intensity of backlight.
Not all of the supported languages are available for selection. The available languages
depend on the language packs currently loaded to the IP phone. Please contact your
system administrator for more information on the available languages of your new
phone.
3. Tap the pull-down list of Ba cklight Time and then select the desired backlight time.
4. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
5. Tap to return to the idle screen.
You can also configure the backlight via web user interface at the path
Phone->Preference.
Note
The default language of the phone user interface is English. The phone will detect and
use the same language as which of your internet browser for the web user interface, if
the language of your internet browser is not supported by the phone, the web user
interface will use English by default. You can change the languages of the phone user
interface and the web user interface respectively.
Note
To ch ange the language of the phone user interface:
1. Tap ->Bas ic->Language.
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Customizing Your Phone
2. Tap the pull-down list of Language and then select the desired language.
3. Press the Sa ve soft key to accept the change.
The text on the LCD screen changes to the language that you selected.
To ch ange the language of the web user interface:
1. Click on Phone->Preference.
2. Select the desired language from the pull-down list of Web Language.
3. Click Confirm to accept the change.
The text on the web user interface will change to the language that you selected.
The time and date appears on the LCD screen of the VP530 IP video phone. If the phone
cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server,
contact your system administrator for more information. You can configure the phone to
obtain the time and date from the SNTP server automatically, or configure the time and
date manually.
To configure the SNTP settings via phone user interface:
1. Tap ->Basic->Date & Time.
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User Guide for the VP530 IP Video Phone
Please refer to Appendix A - Time Zones for the list of available time zones on the IP video
phone.
2. Tap the pull-down list of Time Type and then select SNT P .
3. Tap the pull-down list of Time Zone and then select the time zone that applies to
your area. The default time zone is "+8 China(Beijing)".
4. Enter the domain names or IP addresses in the NTP Server 1 and NTP Server 2 fields,
respectively.
Note
5. Tap the pull-down list of Daylight Saving and then select Automatic.
6. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
7. Tap to return to the idle screen.
To configure the time and date manually via phone user interface:
1. Tap ->Basic->Date & Time.
2. Tap the pull-down list of Time Type and then select Manual.
3. Enter the specific date and time in the Date and Time fields.
4. Press the Sa ve soft key to accept the change.
5. Tap to return to the idle screen.
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Customizing Your Phone
Date F ormat
Exa m p l e (2012-10-25)
WWW MMM DD
Thu Oct 25
DD-MMM-YY
25-Oct-12
YYYY-MM-DD
2012-10-25
DD/MM/YYYY
25/10/2012
MM/DD/YY
10/25/12
DD MMM YYYY
25 Oct 2012
WWW DD MMM
Thu 25 Oct
The time that appears on the LCD screen will change accordingly.
To configure the time and date format via phone user interface:
1. Tap ->Basic->Date & Time->Format.
2. Tap the pull-down list of Date Format and then select the desired date format.
3. Tap the pull-down list of Time Format and then select the desired time format (12
Hour or 24 Hour).
4. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
5. Tap to return to the idle screen.
There are 7 available date formats, for example, the date format "WWW DD MMM",
"WWW" represents the first three letters of the week, "DD" represents two-digit of the
date, and "MMM" represents the first three letters of the month.
The date formats you need to know:
You can also configure the time and date settings via web user interface at the path
Phone->Preference.
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User Guide for the VP530 IP Video Phone
You can change the administrator password to protect your phone from unauthorized
use. Only the users owning the administrator password have the permission to change
the advanced settings.
To ch ange the administrator password via phone user interface:
1. Tap --> Advanced (password: admin) ->Password.
2. Enter the old password in the Current Password field.
3. Enter the new password in the Ne w Password field.
4. Enter the new password again in the Confirm Password field.
5. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
6. Tap to return to the idle screen.
You can also configure administrator password via web user interface at the path
Se curity->Password.
You can set the "#" or "*" key to perform as a send key while dialing a call.
To set the key as send via phone user interface:
1. Tap ->Call Feature->Others.
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Customizing Your Phone
2. Tap the pull-down list of Ke y As Send and then select Ke y # or Key *, or select
Disabled to disable this feature.
3. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
4. Tap to return to the idle screen.
You can also configure key as send via web user interface at the path Phone->Features.
The shortcut menu is a context-sensitive menu that allows you to quick access the
feature setting interface. The IP video phone provides the shortcut menu for these
features: New Call, Favorites, Forward and Voice Mail. You can enable or disable the IP
video phone to display the shortcut menu on the idle screen. By default, the shortcut
menu is disabled on the IP video phone.
To configure the shortcut menu via phone user interface:
1. Tap ->Basic->Display.
2. Tap to enable the IP video phone to display the shortcut menu on the idle
screen.
3. Press the Save soft key to accept the change or the Ba ck soft key to cancel.
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User Guide for the VP530 IP Video Phone
4. Tap to return to the idle screen.
You can also configure shortcut menu via web user interface at the path
Phone->Features.
You can customize the wallpaper of the VP530 IP video phone. You can change the
wallpaper image via phone user interface or web user interface. You can also upload
custom wallpaper images via web user interface. The file format of wallpaper image
must be .jpg. Contact your system administrator for the detailed requirement of the file
format.
To ch ange the wallpaper via phone user interface:
1. Tap ->Ba s ic->Display->Wallpaper.
2. Tap to page up or to page down.
3. Tap the desired wallpaper.
24
4. Press the Se t Wallpaper soft key to apply the selected wallpaper.
5. Tap to return to the idle screen.
The selected wallpaper appears on the idle screen.
To upload custom wallpaper via web user interface:
1. Click on Phone->Preference.
2. Click Browser to select the custom jpg file from your local system.
3. Click Upload to confirm uploading the custom wallpaper.
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Customizing Your Phone
If the ringer volume is adjusted to minimum, the icon will appear on the LCD screen.
You can press the Right or Left navigation keys to adjust the receiver volume of currently
used audio devices (handset, speakerphone or headset), when the phone is in the
dialing interface or during a call. You can also press the Right or Left navigation keys to
adjust the ringer volume when the phone is idle.
To adjust the ringer volume via phone user interface:
1. Press or to adjust the ringer volume when the phone is idle.
Note
Ring tones are used to indicate incoming calls. You can select different ring tones to
distinguish the accounts or to distinguish your phone from your neighbor’s.
To select a ring tone for the phone via phone user interface:
1. Tap ->Bas ic->Sound->Ring Tones.
2. Tap to page up, or to page down.
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The ring tone for an incoming call on the phone may be different. For example, when the
phone receives an incoming call from a contact stored in the local directory, it will play
the ring tone assigned to the contact in the local directory (refer to Adding Contacts in
the Contact Management section). Other wise, the phone will play the ring tone assigne d
to the account. If both the contact ring tone and the account ring tone are not assigned,
then the phone will play the ring tone assigned to the phone.
3. Tap the desired ring tone.
4. Press the Se t Ring Tones soft key to accept the change or the Back soft key to
cancel.
5. Tap to return to the idle screen.
Note
To select a ring tone for the phone via web user interface:
1. Click on Phone->Preference.
2. Select the desired ring tone from the pull-down list of Ri ng Tone.
3. Click Confirm to accept the change.
To select a ring tone for the account via web user interface:
1. Click on Account.
2. Select the desired account from the pull-down list of Account.
3. Select the desired ring tone from the pull-down list of Rin g Tone.
If Au t o is selected, this account will use the ring tone selected for the phone at
Phone->Preference. Refer to the above instruction.
4. Click Confirm to accept the change.
You can also upload custom ring tones for your phone. Contact your system
administrator for more information.
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Customizing Your Phone
This section provides the operating instructions for managing contacts. The topics
include:
Local Directory
Remote Phone Book
The built-in phone directory stores the names and phone numbers of your contacts. You
can store up to 1000 contacts in the phone's local directory. There are five default
groups in the local directory: All, Company, Family, Friend and Blacklist. You can add
new groups and add new contacts to different groups in the local directory. You can
also call, delete or search for a contact in the local directory. You can add up to 30
contacts in the blacklist group. Incoming calls from the contacts of the blacklist group
will be rejected automatically.
To add a new group to the local directory manually:
1. Press the Directory soft key.
2. Press the G roup Manager soft key.
3. Press the New Group soft key.
4. Enter the name in the Group Name field.
5. Tap the pull-down list of Ri ng Tones and then select the desired ring tone.
6. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
7. Tap to return to the idle screen.
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If the contact has existed in the directory, the LCD screen will prompt “Contact name
already existed!”.
To add a contact to the local directory manually:
1. Press the Directory soft key.
2. Tap the desired group.
3. Press the New Contact soft key.
4. Enter the Name and the Of fice, Mobile or F a mily numbers in the corresponding
fields.
5. Tap the pull-down list of Photo and then select the desired photo.
6. Tap the pull-down list of Ri ng Tones and then select the desired ring tone.
7. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
8. Tap to return to the idle screen.
Note
To add a contact to the blacklist group manually:
1. Press the Directory soft key.
2. Tap the Blacklist group.
3. Press the New Contact soft key.
4. Enter the Name and the Of fice, Mobile or F a mily numbers in the corresponding
fields.
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Customizing Your Phone
5. Tap the pull-down list of Photo and then select the desired photo.
6. Tap the pull-down list of Ri ng Tones and then select the desired ring tone.
7. Press the Sa ve soft key to accept the change or the C a n cel soft key to cancel.
8. Tap to return to the idle screen.
Incoming calls from this contact will be rejected automatically.
To e dit a contact in the local directory:
1. Press the Directory soft key.
2. Tap the desired contact for one second.
3. Tap the desired contact information and then edit.
4. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
5. Tap to return to the idle screen.
To delete a contact in the local directory:
1. Press the Directory soft key.
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User Guide for the VP530 IP Video Phone
2. Press the Edit soft key.
3. Tap the desired contacts.
4. Press the De lete soft key.
The LCD screen prompts “Delete selected contact?”.
5. Tap the OK soft key to confirm the deletion.
To place a call to a contact from the local directory:
1. Press the Directory soft key.
2. Tap the desired contact.
The phone displays as the following figure:
30
3. Tap the desired number you want to dial.
The phone dials out the number automatically.
To search for a contact in the local directory:
1. Press the Directory soft key.
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Customizing Your Phone
2. Tap .
3. Press the 123 soft key to switch the input mode.
4. Enter a few continuous characters or numbers using the keypad.
The contacts whose name or phone number matches the characters entered will
appear on the LCD screen. You can dial from the result list.
You can manage your phone’s local directory via phone or web user interface. But you
can only import or export the contact list via web user interface.
To import an XML file of contact list via web user interface:
1. Click on Directory.
2. Click Browse to select a contact list file (file format must be .xml) from your local
system.
3. Click Imp ort XML to import the contact list.
The web user interface prompts "This operation will delete all records which already
exist! Continue?".
4. Click OK to complete importing the contact list.
To import a CSV file of contact list via web user interface:
1. Click on Directory.
2. Click Browse to select a contact list file (file format must be .csv) from your local
system.
3. Click Imp ort CSV to import the contact list.
You can then select whether to delete all old contacts while importing the contact
list, and select the contact information you want to import into the local directory.
Such as contact name, office number or mobile number.
4. Click Imp ort to complete importing the contact list.
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To e xport a contact list via web user interface:
1. Click on Directory.
2. Click Export XML (or E xport CSV).
3. Click Sav e to export the contact list to your local system.
You can access your corporate directory through your phone. You can add contacts
from the corporate directory to your local directory. You can also call a contact from the
corporate directory.
You can configure your phone to access up to 5 corporate directories. Contact your
system administrator for the access URL of the corporate directory.
To configure an access URL for remote phonebook via web user interface:
1. Click on Directory->Remote Phone Book.
2. Enter the access URL in the URL field.
3. Enter the name in the D i splay Name field.
4. Click Confirm to accept the change.
To access your corporate directory via phone user interface:
1. Tap ->Directory->Remote DIR.
The phone connects to load the corporate directory, and then display s the
corporate contact list on the LCD screen.
32
2. Press the Ba ck soft key to back to the previous interface.
To place a call from the corporate directory:
1. Tap ->Di rectory->Remote DIR.
2. Tap the desired contact in the corporate directory.
The phone dials out the contact number automatically.
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Customizing Your Phone
The VP530 IP video phone maintains history lists of All Calls, Dialed Calls, Missed Calls,
Received Calls and Forwarded Calls. The local call log supports maintaining up to 400
entries. You can view the history list, place a call, add a contact or delete an entry from
the history list. You should enable the history record feature in advance.
To e nable the history record feature via phone user interface:
1. Tap ->Call Feature->Others.
2. Tap in the History Record field.
3. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
4. Tap to return to the idle screen.
To view the history list:
1. Press the History soft key.
The LCD screen displays the Al l Calls list.
2. Tap Di a led Calls, Missed Calls, Received Calls and Forwarded Calls to view the
corresponding lists.
3. Tap the desired entry for one second.
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The detailed information of the entry appears on the LCD screen.
To place a call from the history list:
1. Press the History soft key.
2. Tap the corresponding list.
3. Tap the desired entry.
The phone dials out the entry automatically.
To add a contact to the local directory from the history list:
1. Press the History soft key.
2. Tap the corresponding list.
3. Tap the desired entry for one second.
4. Press the Add soft key.
5. Enter the name in the Name field.
6. Tap the corresponding pull-down lists and then select the desired group, photo and
ring tone.
7. Press the Sa ve soft key to accept the change.
The entry is successfully saved to the local directory.
8. Tap to return to the idle screen.
To delete an entry from the history list:
1. Press the History soft key.
2. Press the Edit soft key.
3. Tap the desired entries.
4. Press the De lete soft key.
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The phone LCD screen prompts “Delete the selected records?”.
5. Tap the OK soft key to confirm the deletion.
6. Tap to return to the idle screen.
To delete all entries from the history list:
Customizing Your Phone
1. Press the History soft key.
2. Press the Clear soft key.
The LCD screen prompts "Clear all records?".
3. Tap the OK soft key to confirm the deletion.
There are two types of DSS keys: Memory Keys and Line Keys. The use of line keys and
memory keys are almost the same. The details will be introduced below. The VP530 IP
video phone supports 18 memory keys and 4 line keys.
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You can assign predefined functionalities to the memory keys. Memory keys allow you
to use quick access features such as SMS and Voice Mail. The memory keys will indicate
the monitoring status when the keys are assigned specific features, such as BLF and
Shared Line. The default key type of each memory key is N/A, which indicates that this
memory key provides no functionality.
To configure the memory key via phone user interface:
1. Tap ->Ca ll Feature->DSS Keys->Memory Keys.
2. Tap to page up or to page down.
3. Tap the desired memory key.
4. Tap the pull-down list of Type and then select the desired key type.
5. (Optional.) Tap the pull-down list of Key Type and then select the desired type.
6. (Optional.) Tap the pull-down list of Account ID and then select the desired line. If
Auto is selected, the phone will use the first registered account.
7. (Optional.) Enter the key label that will display on the LCD screen in the L a bel field.
8. (Optional.) Enter the corresponding value in the Va l ue field.
9. (Optional.) Enter the corresponding value in the E x tension field.
10. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
11. Tap to return to the idle screen.
You can tap and then tap the desired memory key for one second to quick
access to the configuration interface. You can also configure the memory key via web
user interface at the path DSS Key->Memory Key.
The memory key features are explained in the following subchapters in detail:
Line
Speed Dial
Voice Mail
Pick Up
Group Pickup
DTMF
36
Prefix
Local Group
XML Group
XML Brower
LDAP
Conference
Forward
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Customizing Your Phone
Transfer
Hold
DND
Redial
SMS
Group Listening
Public Hold
Private Hold
Zero-SP-Touch
URL
For more information, contact your system administrator.
Line
You can use this key feature to accept incoming calls, place active calls on hold or
resume a call. It performs the same as a line key.
De pendencies:
Type (Line)
Account ID (this feature will be applied to the account)
Usage:
1. When receiving an incoming call, tap the memory key to answer the call.
2. Tap the memory key to place a call.
3. Tap the memory key to place an active call on hold.
4. Tap the memory key again to resume the call.
Tap the memory key, the phone will use the account selected from the pull-down list of
Account ID.
Sp eed Dial
You can use this key feature to speed up dialing the numbers often used or hard to
remember.
De pendencies:
Type (Speed Dial)
Account ID (this feature will be applied to the account)
Label (key label displays on the LCD screen)
Value (the number you want to dial out)
Usage: Tap the memory key to dial out the number specified in the Value field, using the
account selected from the pull-down list of Account ID.
Voice Mail
You can use this key feature to connect voice mail quickly. For more information, refer to
Voice Mail on page 89.
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DTMF sequence is allowed to be: "0-9", "*", "#" and "A-D".
De pendencies:
Type (Key Event)
Ke y Type (Voice Mail)
Label (key label displays on the LCD screen)
Value (the voice mail access code)
Usage: Tap the memory key to dial out the voice mail access code, you can follow the
voice prompt to listen to the voice mails.
Pick Up
You can use this key feature to answer someone else’s incoming call on the phone.
De pendencies:
Type (Key Event)
Ke y Type (Pick Up)
Account ID (the account this feature will be applied to)
Label (key label displays on the LCD screen)
Value (the direct pickup code followed by the specific phone number)
Usage: Tap the memory key on your phone when the specific phone number receives
an incoming call. The call is answered on your phone.
Group Pickup
You can use this key feature to answer incoming calls in a group that is associated with
their own group.
De pendencies:
Type (Key Event)
Ke y Type (Group Pickup)
Account ID (the account this feature will be applied to)
Label (key label displays on the LCD screen)
Value (the group pickup feature code)
Usage: Tap the memory key on your phone when a phone number in the group receives
an incoming call. The call is answered on your phone.
DTMF
You can use this key feature to send the specification of arbitrary key sequences via
DTMF.
De pendencies:
Type (Key Event)
Ke y Type (DTMF)
Label (key label displays on the LCD screen)
Value (DTMF sequence)
Note
Usage: Tap the memory key during an active call to send the key sequence specified in
the Va l ue field.
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Customizing Your Phone
Prefix
You can use this key feature to place a call with the specified prefix number.
De pendencies:
Type (Key Event)
Ke y Type (Prefix)
Label (key label displays on the LCD screen)
Value (the prefix number)
Usage: Tap the memory key, the phone will be ready to place a new call and show up
the prefix number which you specified in the Value field, enter other digits and then dial
out.
Local Group
You can use this key feature to access the contact group in the local directory quickly.
For more information, refer to Local Directory on page 27.
De pendencies:
Type (Key Event)
Ke y Type (Local Group)
Local Group (the contact group name you want to access)
Label (key label displays on the LCD screen)
Usage: Tap the memory key to access the contact group specified in the Local Group
field.
XML Group
You can use this key feature to access the remote group in your corporate directory
quickly. You should configure the remote phonebook in advance. For more information,
refer to Remote Phone Book on page 32.
De pendencies:
Type (Key Event)
Ke y Type (XML Group)
XML Group (the
remote group
name you want to access if the remote
phonebook is configured)
Label (key label displays on the LCD screen)
Usage: Tap the memory key to access the remote group specified in the XML Group
field.
XML Browser
You can use this key feature to access the XML browser quickly. The XML browser allows
you to create custom services which meet your functional requirements on the server.
You can customize practical applications, such as weather report, stock information,
Google search, etc.
De pendencies:
Type (Key Event)
Ke y Type (XML Browser)
XML Browser (the access URL for xml browser)
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When leaving the Va l ue field blank, the DSS key performs the same as the F o rward soft
key when receiving an incoming call.
Label (key label displays on the LCD screen)
Usage: Tap the memory key to access the XML browser specified in the XML Browser
field.
LDAP
You can use this key feature to access the LDAP search interface quickly.
De pendencies:
Type (Key Event)
Ke y Type (LDAP)
Label (key label displays on the LCD screen)
Usage:
1. Tap the memory key to access the LDAP search interface.
2. Enter a few continuous characters of the contact name or continuous numbers of the
contact phone number using the keypad.
The contacts whose name or phone number matches the characters entered will
appear on the LCD screen.
Conference
You can use this key feature to set up a conference call. For more information, refer to
Conference on page 68.
De pendencies:
Type (Key Event)
Ke y Type (Conf)
Label (key label displays on the LCD screen)
Note
Usage: Tap the memory key during an active call to set up a conference which performs
the same as the Conference soft key.
Forward
You can use this key feature to forward an incoming call to someone else. For more
information, refer to Call Forward on page 63.
De pendencies:
Type (Key Event)
Ke y Type (Forward)
Label (key label displays on the LCD screen)
Value (the number you want to forward incoming call to)
Usage: Tap the memory key to forward an incoming call to the number specified in the
Value field.
Tra nsfer
You can use this key feature to perform a Blind/Attended/Semi-Attended Transfer during
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a call. For more information, refer to Call Transfer on page 66.
When leaving the Va l ue field blank, the memory key performs the same as the Tr ansfer
soft key or the Transfer key during a call.
When the DND mode is activated, the phone will reject all incoming calls automatically.
Customizing Your Phone
Note
De pendencies:
Type (Key Event)
Ke y Type (Transfer)
Label (key label displays on the LCD screen)
Value (the number you want to transfer the call to)
Usage: Tap the memory key during a call to transfer the call to the number specified in
the Va l ue field.
Hold
You can use this key feature to place an active call on hold or retrieve the call.
De pendencies:
Type (Key Event)
Ke y Type (Hold)
Label (key label displays on the LCD screen)
Usage:
1. Tap the memory key during an active call to place the call on hold.
Note
2. Tap the memory key again to retrieve the call.
DND
You can use this key feature to activate or deactivate the DND mode.
De pendencies:
Type (Key Event)
Ke y Type (DND)
Label (key label displays on the LCD screen)
Usage:
1. Tap the memory key to activate the DND mode.
2. Tap the memory key again to deactivate the DND mode.
Redial
You can use this key feature to access the Dialed Calls list when the phone is idle.
De pendencies:
Type (Key Event)
Ke y Type (Redial)
Label (key label displays on the LCD screen)
Usage:
1. Tap the memory key to access the Dialed Calls list.
2. Tap the memory key to redial the last dialed number when the phone is off-hook.
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When the memory key is used in the private line, it performs the same as the H old soft
key during a call.
SM S
You can use this key feature to quick access the text message feature. For more
information, refer to Short Message Service (SMS) on page 86.
De pendencies:
Type (Key Event)
Ke y Type (SMS)
Label (key label displays on the LCD screen)
Usage: Tap the memory key to access the text message feature, when the phone is idle.
Group Listening
You can use this key feature to activate the Speakerphone and Handset/Headset mode
at the same time. It is suitable for the group conversation which has more than one
person at one side. You are able to speak and listen through the handset/headset,
meanwhile the others nearby can also listen through the speaker.
De pendencies:
Type (Key Event)
Ke y Type (Group Listening)
Label (key label displays on the LCD screen)
Usage:
1. During a call, tap the memory key to activate the group listening mode.
You can then speak and listen through the handset/headset, and other people at
your side can listen through speaker at the same time.
Note
2. Tap the memory key again to deactivate the group listening mode.
Public Hold
You can use this key feature to place an active call on public hold or retrieve a public
held call. The public hold feature is often used in the shared line.
De pendencies:
Type (Key Event)
Ke y Type (Public Hold)
Label (key label displays on the LCD screen)
Usage:
1. Tap the memory key when there is an active call on the shared line.
The active call is placed on public hold.
2. Tap the memory key again to retrieve the public held call.
Private Hold
You can use this key feature to place an active call on private hold or retrieve a private
held call. The private hold feature is often used in the shared line.
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Customizing Your Phone
When the memory key is used in the private line, it performs the same as the H o ld soft
key during a call.
Note
De pendencies:
Type (Key Event)
Ke y Type (Private Hold)
Label (key label displays on the LCD screen)
Usage:
1. Tap the memory key when there is an active call on the shared line.
The active call is placed on private hold.
2. Tap the memory key again to retrieve the private held call.
Ze ro-SP-Touch
You can use this key feature to configure auto provision and network parameters quickly.
De pendencies:
Type (Key Event)
Ke y Type (Zero-SP-Touch)
Label (key label displays on the LCD screen)
Usage:
1. Tap the memory key to access the zero sp touch screen.
2. Press the OK soft key within a few seconds.
3. Configure the network parameters in the corresponding fields.
4. Press the Next soft key.
5. Configure the auto provision parameters in the corresponding fields.
6. Press the OK soft key.
The phone will reboot to update configurations.
URL
You can use this key feature to access a specific URL quickly.
De pendencies:
Type (URL)
Label (key label displays on the LCD screen)
URL (the URL you want to access)
Usage: Tap the memory key to access the URL specified in the URL field.
You can assign predefined functionalities to the line keys. The default key type of each
line key is Line.
To configure the line key via phone user interface:
1. Tap ->Call Feature->DSS Keys->Line Keys.
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2. Tap the desired line key.
3. Tap the pull-down list of Type and then select the desired key type.
4. (Optional.) Tap the pull-down list of Ke y Type and then select the desired key type.
5. (Optional.) Tap the pull-down list of Account ID and then select the desired line.
6. (Optional.) Enter the key label that will display on the LCD screen in the L a bel field.
7. (Optional.) Enter the corresponding value in the Va l ue field.
8. (Optional.) Enter the corresponding value in the E x tension field.
9. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
10. Tap to return to the idle screen.
You can tap the desired line key for one second, when the phone is idle, to quick access
to the configuration interface. You can also configure the line key via web user interface
at the path DSS Key->Line Key.
For more information on using the line keys, refer to Memory Keys introduced above.
You can register one or multiple accounts on the VP530 IP video phone. You can also
configure each line key associated with an account or configure multiple line keys
associated with an account.
To register an account via phone user interface:
1. Tap ->Advanced (password: admin) ->A ccount.
2. Tap the desired account.
3. Tap in the Account Status field.
4. Enter the desired values in the Label, Display Name, Register Name, User Name,
Password and SIP Server fields respectively. Contact your system administrator for
more information.
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Customizing Your Phone
5. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
6. Repeat step 2 to 5 until you have registered all accounts.
7. Tap to return to the idle screen.
The following figures show single or multiple accounts registered on the phone:
Si ngle account:
Multiple accounts:
You can also set a default account for dialing out calls when there are multiple accounts
on your phone. This feature can be configured via phone user interface.
To configure the default account via phone user interface:
1. Tap ->Call Feature->Others->Default Account.
2. Select the desired account from the pull-down list of De fault Account.
3. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
4. Tap to return to the idle screen.
To disable an account via phone user interface:
1. Tap ->Advanced (password: admin) ->A ccount.
2. Tap the desired account.
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.
The dot "." can be used as a placeholder or multiple placeholders for any
character. Example:
"12." would match "123 ", "1234", "12345", "12a bc", etc.
3. Tap in the Account Status field.
4. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
5. Tap to return to the idle screen.
You can also register or disable an account via web user interface at the path
Account->Basic.
You can configure multiple line keys associated with an account. This enhances call
visualization and simplifies call handling. If this is the case, the LCD screen could
resemble the following figure:
Incoming calls to this line will be distributed evenly among the available line keys.
Similarly, outgoing calls will be distributed.
Your phone can be configured to have a combination of lines with a single line key and
lines with multiple line keys.
Dial plan is a string of characters that governs the way your VP530 IP video phone
processes the inputs received from your phone keypad. The VP530 IP video phone
supports the following dial plan features:
Replace Rule
Dial-now
Area Code
Block Out
The basic expression syntax you need to know:
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x
An "x" can be used as a placeholder for any character. Example:
"12x" would match "121", "122", "123 ", "12a", etc.
[]
The square brackets "[]"can be used as a placeholder for a single character
which matches any of a set of characters. Example:
"91[5-7]1234" would match "915 1234", "9161234", "917 1234", etc.
()
The parentheses "( )"can be used to group together patterns, for instance, to
logically combine two or more patterns. Example:
"([1-9])([2-7])3" would match "923", "153", "773", etc.
$
Followed by the sequence number of a pattern. Example:
A replace rule configuration: Prefix: "9([5-7])(.)", Replace: "5$2". When you
enter "95123" to dial out on your phone, the number will be replaced as "5123"
and then dialed out.
Note
The valid value of Ac c ount field can be one or more digits among 1, 2, 3, and 4. Each
digit must be separated by a “,”. For example: when you enter the value “1, 2” in the
Account field, this replace rule will apply to account1 and account2.
If you leave the Acc o unt field blank or enter an invalid value, then the replace rule will
apply to all accounts on the phone.
You can configure the dial plan rules via web user interface only.
Customizing Your Phone
Note
You can configure one or more replace rules to remove the specified string and replace
it with another string. You can configure a pattern with wildcards (expression syntax
refer to the table above), so that any string that matches the pattern will be replaced.
This feature is designed for convenience when you try to dial out a number. For example,
a replace rule is configured as "Prefix: 1" and "Replace: 1234567", then when you try to
dial out the number “1234567”, you just need to enter “1” on the phone and then press
the Send soft key.
To add a replace rule via web user interface:
1. Click on Phone->Dial Plan->Replace Rule.
2. Enter the string (e.g. 2xx) in the Prefix field.
3. Enter the string (e.g. 12345) in the Rep lace field.
4. Enter the desired line ID in the A ccount field or leave it blank.
5. Click Add to add the replace rule.
When you enter the number “234” using the keypad and then dial out, the phone
will dial out “12345” instead.
To e dit a replace rule via web user interface:
1. Click on Phone->Dial Plan->Replace Rule.
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You can also edit or delete the dial-now rule, refer to Replace Rule on page 47 for more
information.
2. Click the desired replace rule.
3. Edit the values in the Prefix and Re place fields.
4. Enter the desired line ID in the A ccount field or leave it blank.
5. Click Edi t to accept the change.
To delete one or more replace rules via web user interface:
1. Click on Phone->Dial Plan->Replace Rule.
2. Select one or more replace rules by checking the check box(es).
3. Click Delete to delete the replace rule(s).
You can configure one or more dial-now rules on your phone. When the dialed out
number matches the dial-now string, the number will be dialed out automatically. For
example, a dial-now rule is configured as "2xx", then entering any three-digit string
begins with 2 will be dialed out automatically on the phone.
Note
To add a dial-now rule via web user interface:
1. Click on Phone->Dial Plan->Dial-now.
2. Enter the desired value (e.g. 1234) in the Dial-now Rule field.
3. Enter the desired line ID in the A ccount field or leave it blank.
4. Click Add to add the dial-now rule.
When you enter the number “1234” using the keypad, the phone will dial out “1234”
automatically without pressing any key.
De lay Time for Dial-now Rule
You can configure the interval for dial-now rules. That is, you can configure your phone
to dial out the phone number automatically, which matches a dial-now rule, after the
specified delay time.
To configure the timeout for dial-now rule via web user interface:
1. Click on Phone->Features.
2. Enter the time within 0-14 (in seconds) in the Tim e Out for Dial-now Rule field.
3. Click Confirm to accept the change.
Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate
geographical areas in a country. This feature is necessary only when dialing outside the
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code area. For example, area code is configured as "Code: 011, Min Length: 4, Max
The default delay time of the live dialpad feature is 4s.
You can configure the live dialpad via web user interface only.
The default values of the minimum and maximum length are 1 and 15 respectively.
Length: 11", then when you dial out the number "56789", the phone will add the area
code and dial out the number "01156789".
To configure the area code and lengths via web user interface:
1. Click on Phone->Dial Plan->Area Code.
2. Enter the desired values in the Code, Min Length (1-15) and M ax Length (1-15)
fields.
3. Enter the desired line ID in the A ccount field or leave it blank.
4. Click Confirm to accept the change.
Note
Customizing Your Phone
You can block the dialing of specific numbers. When you dial a block out number on
your phone, the dialing will fail and the LCD screen will prompt "Forbidden Number".
You can configure 10 block out numbers for the phone.
To add a block out number via web user interface:
1. Click on Phone->Dial Plan->Block Out.
2. Enter the desired value in the Block Out Number field.
3. Enter the desired line ID in the A ccount field or leave it blank.
4. Click Confirm to add the block out numbers.
You can enable the live dialpad feature on the VP530 IP video phone, which enables the
IP video phone to automatically dial out the phone number without pressing any other
key. You can also configure a period of time before automatically dialing out the phone
number.
To e nable the live dialpad via web user interface:
1. Click on Phone->Features.
2. Select Enable from the pull-down list of Live Dialpad.
3. Enter the desired delay time (1~14s) in the Inter Digit Time (1~14) (seconds) field.
4. Click Confirm to accept the change.
Note
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The default delay time of the hotline feature is 2s.
You can dial a hotline number immediately once you lift the handset, press the
speakerphone key or press a line key. You can also configure a period of delay time to
dial out the hotline number. The phone will dial out the hotline number automatically
after the specified delay time.
To configure the hotline via phone user interface:
1. Tap ->Ca ll Feature->Others->Hotline.
2. Enter the desired number in the Nu m ber field.
3. Enter the delay time (in seconds) in the Hot line Delay field.
Note
4. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
5. Tap to return to the idle screen.
You can also configure the hotline via web user interface at the path Ph one->Features.
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Basic Call Features
The VP530 IP video phone is designed to be easily used like a regular phone on a public
switched telephone network (PSTN). You can place calls, answer calls, transfer a call to
someone else, or conduct a conference call.
This chapter provides basic operating instructions for the VP530 IP video phone. The
topics include:
Placing Calls
Answering Calls
Ending Calls
Redialing Numbers
Auto Answer
Auto Redial
Call Completion
Call Return
Call Mute
Call Hold/Resume
Do Not Disturb (DND)
Call Forward
Call Transfer
Call Waiting
Conference
Call Park
Call Pickup
Anonymous Call
Anonymous Call Rejection
If you require additional information or assistance with your new phone, contact your
system administrator.
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You can use your VP530 IP video phone to place a video or audio call. You can set the
preferred call type, contact your system administrator for more information. You can use
one of the following ways to place a call:
Using the handset
Using the speakerphone
Using the headset
You can also dial the number first, and then choose the way you want to speak to the
other party.
You can dial from the History, the Local Directory or the Favorites. In the dialing interface,
tap to access the favorites, tap to access the local directory or tap
to access the history. For more information, refer to Contact Management on page 27
and History Management on page 33.
During a call, you can alternate between Speakerphone, Headset, or Handset modes
by pressing the Speakerphone key, plugging in the headset, or picking up the handset.
During a video call, you can:
Start and stop the transmission of near-site video
Swap the video windows
View video on the full screen
Your phone displays video in two windows: a small window located on the top-right of
the LCD screen, and a larger window centered in the middle of the LCD screen. By
default, the near-site video displays in the small window, and the far-site video displays
in the window in the center of the LCD screen.
St op Video/Start Video — You can tap or press the Camera Switch key to start/stop
the transmission of near-site video. When you stop the transmission of near-site video,
the far site will no longer see you.
Swap the video windows — Tap the near-site video window in the top-right side of the
LCD screen to switch the windows the sites display in. The near-site video displays in the
window in the center of the LCD screen, and the far-site video displays in the window in
the top-right side.
Full-Screen — Tap the far-site video window in the center of the LCD screen to maximize
it, the soft keys are hidden. Tap the window again to restore it to previous position and
size.
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Basic Call Features
You can also dial using the SIP URI or IP address. To obtain the IP address of your phone,
press the OK key. The maximum SIP URI or IP address length is 32 characters. For
example, IP: 192.168.1.15, SIP URI:2210@sip.com.
Your phone may not support direct IP dialing. Contact your system administrator for more
information.
The call duration of active calls is visible on the LCD screen. In the following figure, the
call to Jack has lasted for 1 minute and 14 seconds.
To place a call using the handset:
1. Pick up the handset.
2. Enter the desired number using the keypad.
You can tap to open the soft keypad.
3. Press , , or the Send soft key.
You can tap the desired number from the list to dial out directly.
By default, the # key is set as a send key. You can set the * key as send key or set neither
of them as send keys. For more information, refer to the Key as Send on page 22.
Note
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To place a call using the hands-free speakerphone mode:
Do one of the following:
- With the handset on-hook, press or tap the line key to obtain a dial tone.
Enter the desired number using the keypad.
Press , , or the Se n d soft key.
- With the handset on-hook, enter the desired number using the keypad.
Press , , , or the Se nd soft key.
To place a call using the headset:
Do one of the following:
- With an optional headset connected.
Tap the line key to obtain a dial tone.
Enter the desired number using the keypad.
Press , , or the Se nd soft key.
- With an optional headset connected.
Enter the desired number using the keypad.
Press , , or the Se nd soft key.
To place multiple calls:
You can have more than one call on your VP530 IP video phone. To place a new call
during an active call, do one of the following:
- Tap the line key. The active call is placed on hold.
Enter the desired number using the keypad.
Press , , or the Se n d soft key.
- Press the Hold soft key to place the active call on hold.
Press the New Call soft key.
Enter the desired number using the keypad.
Press , , or the Se nd soft key.
You can tap the desired call, press the Res ume soft key to retrieve the call.
When you are not in another call, you can answer a call in three ways:
Using the handset
Using the speakerphone
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Note
You can ignore incoming calls by pressing the Re j ect soft key or the Ign ore soft key. You
can also activate Do Not Disturb mode to reject all incoming calls on your phone. For
more information, refer to Do Not Disturb (DND) on page 63.
You can forward incoming calls to someone else by pressing the F o r w ard soft key. For
more information, refer to Call Forward on page 63.
Basic Call Features
Using the headset
Answering When Not in Another Call
In all cases, the active call will appear on the LCD screen showing call duration and
destination.
To answer a call using the handset:
1. Pick up the handset.
To answer a call using the hands-free speakerphone mode:
Do one of the following:
- Press .
- With the handset on-hook and the headset unconnected, press the Answer soft key.
- With the handset on-hook and the headset unconnected, tap the line key.
To answer a call using the headset:
Do one of the following:
- With the headset connected.
Press the Answer soft key.
- With the headset connected, tap the line key.
Answering When in Another Call
If you are during an active call, an incoming call arrives on the phone, do one of the
following:
- Press or the An s wer soft key.
The incoming call is answered and the original call is placed on hold.
To e nd a call:
Do one of the following:
- If you are using the handset, press the End Call soft key, tap or hang up.
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- If you are using the headset, press the End Call soft key or tap .
- If you are using the speakerphone, tap or press or the End Call soft key.
To redial the last placed call from your phone:
1. Press when the phone is off-hook.
A call to your last placed call is attempted.
To redial a previously placed call from your phone:
1. Press when the phone is idle to access the Dialed Calls list.
2. Tap the desired entry to dial out.
You can enable the auto answer feature for a line. You can use the auto answer feature
to allow the phone to automatically answer an incoming call on the line.
To configure auto answer via phone user interface:
1. Tap ->Ca ll Feature->Auto Answer.
2. Select the desired line.
3. Tap to enable the phone automatically answer the incoming calls.
4. Press the Save soft key to accept the change or the Ba ck soft key to cancel.
5. Tap to return to the idle screen.
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Note
The auto answer feature is not applicable to answer another incoming call automatically
when there is an active call on the phone.
Basic Call Features
The icon appears on the LCD screen.
You can also configure auto answer via web user interface at the path Account.
You can enable the auto redial feature to redial the phone number automatically when
the called party is busy. You can also configure the times of the auto redial and the time
to wait between redial attempts.
To configure auto redial via phone user interface:
1. Tap ->Call Feature->Others->Auto Red ial.
2. Tap in the Auto Redial field.
3. Enter the desired time in the Redial Interval field (the default time interval is 10s).
4. Enter the desired times in the Re dial Times field (the default times are 10).
5. Press the Save soft key to accept the change or the Ba ck soft key to cancel.
6. Tap to return to the idle screen.
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You can also configure auto redial via web user interface at the path Phone->Features.
To use auto redial:
When the called party is busy, the following prompt will appear on the LCD screen of the
phone:
1. Press the OK soft key to activate auto redial. The following prompt will appear on
the LCD screen of the phone:
2. Wait for a period of time or press the OK soft key to redial the phone number.
The phone will retry as many times as you configured until the called party is idle.
You can use the call completion feature to notify the caller of a failed call when the
callee becomes available to receive a call.
To configure call completion via phone user interface:
1. Tap ->Call Feature->Others>Call Completion.
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Basic Call Features
2. Tap in the Call Completion field.
3. Press the Save soft key to accept the change or the Ba ck soft key to cancel.
4. Tap to return to the idle screen.
You can also configure call completion via web user interface at the path
Phone->Features.
To use call completion:
When the called party is busy, the following prompt will appear on the LCD screen of the
phone:
1. Tap the OK soft key, the phone returns to the idle screen and call completion is
activated.
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The call completion feature is not available on all servers. For more information, contact
your system administrator.
2. When the called party becomes idle, the following prompt appears on the LCD
screen of the phone:
3. Tap the OK soft key to redial the number.
Note
You can tap a call return key to place a call back to the last incoming call.
To configure a call return key via phone user interface:
1. Tap .
2. Tap the desired DSS key for one second.
3. Tap the pull-down list of Type and then select Key Event.
4. Tap the pull-down list of Ke y Type and then select Ca ll Return.
5. Enter the key label in the L a bel field or leave it blank.
6. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
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Basic Call Features
7. Tap to return to the idle screen.
You can also configure a call return key via web user interface at the path DSS
Ke y->Memory Key (or Line Key).
You can mute the microphone of the active audio device during an active call, and then
the other party cannot hear you.
To mute a call:
1. Press or tap during an active call.
The phone LCD screen shows the call is on mute and the event indicator LED flashes
green.
To un-mute a call:
1. Press or tap again to un-mute the call.
You can place an active call on hold. At any time, at most one active call can be in
progress on your phone, other calls can be received and made while placing the
original call on hold. When placing a call on hold, your IP PBX might play a melody or
message to the other party while waiting.
To place a call on hold:
1. Press the Hold soft key during an active call.
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The phone will beep softly every 30 seconds to remind you that you still have a call on
hold.
The phone LCD screen shows the call is on hold and the event indicator LED flashes
green.
Note
To resume a call:
1. Press the Resume soft key.
Multiple Calls on Hold:
If multiple calls are placed on hold, tap the desired call, the phone retrieves the hold
call automatically.
If multiple calls are placed on h old on more than one line keys, you can view the details
of the call by tapping the corresponding line key, and then press the Resume soft key to
retrieve the call.
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Basic Call Features
The Do Not Disturb feature is local to the phone, and may be overridden by the server
settings. For more information, contact your system administrator.
You can activate or deactivate the Do Not Disturb (DND) mode on the phone. If DND
mode is enabled, the phone will reject all incoming calls automatically, and the callers
will hear a busy signal or a message, depending on how your system administrator set
up the configuration server.
To activate DND mode on the IP video phone:
1. Press the DND soft key when the phone is idle.
The icon on the idle screen indicates that the Do Not Disturb mode is enabled.
The phone will rejects all incoming calls and prompt a message on the LCD screen.
Note
You can configure your phone to forward incoming calls to another party by the Static
Forwarding. You can also forward incoming calls while your phone is ringing, refer to the
dynamic forwarding.
St atic Forwarding
Three types of static forwarding:
Always Forward: Incoming calls are immediately forwarded.
Bu s y Forward: Incoming calls are immediately forwarded if the phone is busy.
No Answer Forward: Incoming calls are forwarded if not answered after a period
of time.
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To e nable call forward:
1. Tap ->Call Feature->Call Forward.
2. Tap the desired forwarding type .
3. Depending on your selection:
a.) If you tap Always Forward:
1) Tap in the A lways Forward field.
2) Enter the destination number you want to forward all incoming calls to in
the Target field.
3) (Optional.) Enter the always forward on code or always off code
respectively in the O n Code or Of f Code field.
b.) If you tap Bu s y Forward:
1) Tap in the Bus y Forward field.
2) Enter the destination number you want to forward all incoming calls to
when the phone is busy in the Target field.
3) (Optional.) Enter the busy forward on code or busy off code respectively in
the O n Code or Off Code field.
64
c.) If you selected No Answer Forward:
1) Tap in the No A nswer Forward field.
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Basic Call Features
You can also enter the SIP URL or IP address in the Target field. For more information on
using the SIP URL or IP address, refer to Placing Calls on page 52.
Call forw ard feature is local to the phone, and may be overridden by the server settings.
Call forward on code or off code may be different between servers. For more
information, contact your system administrator.
2) Enter the destination number you want to forward all unanswered incoming
calls to in the Target field.
3) Tap the pull-down list of A fter Ring Time and then select the ring time to wait
before forwarding (The default ring time is 120 seconds).
4) (Optional.) Enter the no answer forward on code or off code respectively in
the O n Code or Off Code field.
Note
4. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
The icon on the idle screen indicates the call forward is enabled.
You can also configure forward feature via web user interface at the path
Phone->Features.
To disable call forward:
1. Tap ->Call Feature->Call Forward.
2. Tap the desired forwarding type.
3. Tap to disable the call forward.
Dynamic Forwarding
To forward an incoming call to another party:
1. When the phone is ringing, press the Forward soft key.
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2. Enter the number to forward the incoming call to.
3. Press , , or the Send soft key.
The LCD screen prompts a call forward message.
You can transfer a call to another party in one of the following ways:
Blind Transfer: Transfer a call directly to another party without consulting.
Se mi-Attended Transfer: Transfer a call when the target phone is ringing.
Attended Transfer: Transfer a call with prior consulting.
To perform a blind transfer:
1. Press or the Transfer soft key during a call.
2. Enter the number you want to transfer the call to.
66
3. Press or the Tra nsfer soft key to complete the transfer.
Then the call is connected to the number to which you have transferred.
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Basic Call Features
To perform a semi-attended transfer:
1. Press or the Tra nsfer soft key during a call.
2. Enter the number you want to transfer the call to.
3. Press or to dial out.
4. Press or the Transfer soft key to complete the transfer when receiving
ring-back.
To perform an attended transfer:
1. Press or the Transfer soft key during a call.
2. Enter the number you want to transfer the call to.
3. Press or to dial out.
4. After the party answers the call, press or the Tra nsfer soft key to complete the
transfer.
If you are using a handset, the transfer can be completed by hanging up the handset.
You can cancel the transfer before the call connects by pressing the Cancel soft key.
You can enable or disable the call waiting feature on the phone. If the call waiting
feature is enabled, you can receive another call when there is an active call on the
phone. If the call waiting feature is disabled, another incoming call is automatically
rejected by the phone with a busy message when there is an active call on the phone.
You can also enable the play tone feature to hear a warning tone when receiving
another call.
To configure call waiting via phone user interface:
1. Tap ->Call Feature->Call Waiting.
2. Tap in the Call Waiting field.
3. Tap in the Warning Tone field.
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The network conference feature is not available on all servers. For more information,
contact your system administrator.
4. Press the Save soft key to accept the change or the Ba ck soft key to cancel.
5. Tap to return to the idle screen.
You can also configure the call waiting feature via web user interface at the path
Phone->Features.
You can create a conference with other parties using the phone’s local conference
feature. You can create a conference between an active call and a call on hold (on the
same or another line) by pressing the C onference soft key. The network conference
feature allows you to add and remove specific conference parties.
Note
The VP530 IP video phone supports up to 3 parties (including yourself) in a conference
call. This is called Local Conference and is the default method of conference.
To set up a local conference call:
1. Place a call to the first party.
2. Press the Con ference soft key to create a new call.
The active call is placed on hold.
3. Enter the number of the second party.
4. Press , , or the Se nd soft key.
5. When the second party answers the call, you can consult with him or her before
adding to the conference.
6. Press the Con ference soft key again to join all parties in the conference.
To join two calls in a conference:
1. Place two calls using two different accounts on the phone (for example, place the
first call using account 1, and then place the second call using account 2).
2. Tap the desired call and make sure the call is active (for example, tap the call on
account 1).
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Basic Call Features
3. Press the Con ference soft key to join the two calls in the conference on account 1.
You can tap to place the conference on hold or tap to split the conference call
into two individual calls. To drop the conference call, tap . You can tap to stop
the transmission of near-site video.
You can use network conference feature on the VP530 IP video phone to conduct a
conference with multiple participants.
This feature allows you to perform the followings:
Join two calls together into a conference call.
Invite another party into an active conference call.
To use this feature, contact your system administrator for the network conference-URI in
advance, and configure the phone via web user interface:
1. Click on Account.
2. Select the desired account from the pull-down list of Account.
3. Click on Advanced.
4. Select Ne twork from the pull-down list of C onference Type.
5. Enter the conference URI (e.g. conference@example.com) in the C onference URI
field.
6. Click Confirm to accept the change.
To set up a network conference call:
1. Place a call to the first party.
2. Press the Con ference soft key to create a new call.
The active call is placed on hold.
3. Enter the number of the second party and press , , or the Se n d soft key.
4. When the second party answers the call, press the Con ference soft key to add the
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Call Park feature is not available on all servers. Contact your system administrator for
more information.
second party to the conference.
5. Press the Con ference soft key to create a new call.
The conference is placed on hold.
6. Enter the number of the new party and then press , , or the Se nd soft key.
7. When the new party answers the call, press the Conference soft key to add the new
party to the conference.
8. Repeat steps 5 to 7 until you have added all intended parties.
The procedures to set up a network conference call for specific servers may be different
from introduced above. Contact your system administrator for more information.
You can use call park feature to place a call on hold, and then retrieve the call from
another phone in the system (for example, a phone in another office or conference
room). You can park an active call by tapping the call park key on the phone. If the call
is parked successfully, the response is either a voice prompt confirming that the call is
parked, or a visible indication on the LCD screen. When the call is parked successfully,
someone can retrieve the parked call on another phone.
Note
To configure a call park key via phone user interface:
1. Tap .
2. Tap the desired DSS key for one second.
3. Tap the pull-down list of Type and then select Key Event.
4. Tap the pull-down list of Ke y Type and then select Ca ll Park.
5. Tap the pull-down list of Account ID and then select the desired line.
6. Enter the key label in the L a bel field or leave it blank.
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Basic Call Features
The call park feature code and call park retrieve feature code are predefined on the
system server. Contact your system administrator for more information.
If the parked call is not retrieved within a period of time assigned by the system, the
phone performing call park feature will receive call back.
7. Enter the call park feature code (contact your system administrator for it) in the
Value field.
8. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
9. Tap to return to the idle screen.
You can also configure a call park key via web user interface at the path DSS
Ke y->Memory Key (or Line Key).
To use the call park feature:
1. User on phone A places a call to phone B.
2. User on phone A wants to take the call in a conference room for privacy, then taps
the call park key on phone A.
3. User on phone A walks to an available conference room where the phone is
designated as phone C. The user dials the call park retrieve feature code to retrieve
the parked call.
The system establishes call between phone B and C.
Note
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If there are many incoming calls at the same time, tap the pickup key on the phone will
pick up the call that rings first.
You can tap a pickup key to answer someone else’s incoming call on the phone. The
VP530 IP video phone supports the direct call pickup and group call pickup features.
Direct call pickup is used for picking up a call that is ringing at a specific phone number.
Group call pickup is used for picking up a call that is ringing at any phone number in the
group. The pickup group should be predefined, contact your system administrator for
more information.
Note
Directed Call Pickup
To configure a pickup key via phone user interface:
1. Tap .
2. Tap the desired DSS key for one second.
3. Tap the pull-down list of Type and then select Key Event.
4. Tap the pull-down list of Ke y Type and then select Pick Up.
5. Tap the pull-down list of Account ID and then select the desired line.
6. Enter the key label in the La bel field or leave it blank.
7. Enter the pickup code followed by the specific phone number you want to pick up in
the Va l ue field.
8. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
9. Tap to return to the idle screen.
You can also configure a pickup key via web user interface at the path DSS
Ke y->Memory Key (or Line Key).
To pick up a call directly:
1. Tap and then tap the pickup key on your phone when the specific phone
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number receives an incoming call.
The call is answered on your phone.
Group Call Pickup
To configure a group pickup key via phone user interface:
1. Tap .
2. Tap the desired DSS key for one second.
3. Tap the pull-down list of Type and then select Key Event.
Basic Call Features
4. Tap the pull-down list of Ke y Type and then select Group Pickup.
5. Tap the pull-down list of Account ID and then select the desired line.
6. Enter the key label in the L a bel field or leave it blank.
7. Enter the group pickup feature code in the Value field.
8. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
9. Tap to return to the idle screen.
You can also configure a group pickup key via web user interface at the path DSS
Ke y->Memory Key (or Line Key).
To pick up a call in the group:
1. Tap and then tap the group pickup key on your phone when a phone
number in the group receives an incoming call.
The call is answered on your phone.
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The anonymous call feature is not available on all servers. Contact your system
administrator for the anonymous call on code and off code.
You can use anonymous call feature to block the identity and phone number from
showing up to the called party when you call someone. For example, you want to call to
consult some of the services, but you don’t want to be harassed.
Note
To configure anonymous call via web user interface:
1. Tap ->Ca ll Feature->Anonymous.
2. Tap the desired line.
3. Tap in the Anonymous Call field.
4. (Optional.) Enter the anonymous call on code in the On Code field.
5. (Optional.) Enter the anonymous call off code in the O ff Code field.
6. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
7. Tap to return to the idle screen.
You can also configure the anonymous call via web user interface at the path
Account->Basic.
To place an anonymous call:
1. Using the specific line on the phone to place a call to phone B.
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The LCD screen of phone B prompts an incoming call from anonymity.
You can use anonymous call rejection feature to reject incoming calls from anonymous
callers. Anonymous call rejection automatically rejects incoming calls from callers who
deliberately block their identities and numbers from showing up.
To configure anonymous call rejection via phone user interface:
1. Tap ->Ca ll Feature->Anonymous.
2. Tap the desired line.
3. Tap in the Anonymous Reject field.
4. (Optional.) Enter the anonymous call rejection on code in the On Code field.
5. (Optional.) Enter the anonymous call rejection off code in the Of f Code field.
6. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
7. Tap to return to the idle screen.
You can also configure the anonymous call via web user interface at the path
Account->Basic.
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Advanced Phone Features
This chapter provides operating instructions for the advanced features of the VP530 IP
video phone. The topics include:
Busy Lamp Field (BLF)
BLF List
Shared Line
Intercom
TV Output
Music on Hold
Messages
If you require additional information or assistance with your new phone, contact your
system administrator.
You can use the BLF feature to monitor a specific user for status changes on the phone.
For example, you can configure a BLF key on the phone for monitoring the status of a
friend’s phone (busy or idle). When the friend picks up his phone to make a call, the BLF
key (memory key) illuminates solid green on your phone to indicate that the friend’s
phone is in use and busy.
You can press a BLF key to dial out the monitored phone number when it is idle. You can
also pick up a call directly by tapping the BLF key when the monitored phone is ringing.
For more information, contact your system administrator.
To configure a BLF key via phone user interface:
1. Tap .
2. Tap the desired DSS key for one second.
3. Tap the pull-down list of Type and then select BLF.
4. Tap the pull-down list of Account ID and then select the desired line.
5. Enter the key label in the L a bel field or leave it blank.
6. Enter the phone number you want to monitor in the Value field.
You can also tap to select the desired contact to be monitored.
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7. (Optional.)Enter the pickup code in the E xtension field.
8. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
9. Tap to return to the idle screen.
You can also configure a BLF key via web user interface at the path DSS Key->Memory
Ke y (or Line Key).
The status of the monitored user will be displayed on the BLF key as follows:
: The monitored user does not exist.
: The monitored user 6002 is idle. Tap the BLF key to call the
monitored user.
: The monitored user 6002 is ringing. Tap the BLF key to pick up
the ringing call directly.
: The monitored user 6002 is during an active call.
When the monitored user is in use, busy or fails to be monitored, the DSS key illuminates
solid green.
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For more information on the BLF List pickup feature, contact your system
administrator.
You can configure the BLF List settings via web user interface only.
You can use the BLF List feature to monitor a list of users defined by your system
administrator. For example, your system administrator enables BLF List, and creates a
BLF List URI (e.g., BLFList@example.com) including a list of user1, user2 and user3 on the
server. You can configure BLF List keys on the phone to monitor the status changes of
user1, user2 and user3. When the monitored users are in use and busy, the DSS key
illuminates solid green.
The status of the monitored users will be displayed on the BLF List key as follows:
: The monitored user does not exist.
: The monitored user is idle. Tap the BLF List key to call the
monitored user.
Note
: The monitored user is ringing. Tap the BLF List key to pick up
the call directly.
: The monitored user is during a call.
To configure the BLF List settings via web user interface:
1. Click on Account.
2. Select the desired account from the pull-down list of Account.
3. Click on Advanced.
4. Enter the BLF List URI in the BL F List URI field.
5. (Optional.) Enter the BLF pickup code in the BL F List Code field.
6. Click Confirm to accept the change.
To configure BLF List keys via phone user interface:
1. Tap .
2. Tap the desired DSS key for one second.
3. Tap the pull-down list of Type and then select BLF List.
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The shared Line feature is no t available on all serve rs. For more infor ma tion, contact your
system administrator.
4. Tap the pull-down list of Account ID and then select the desired line.
5. Press the Sa ve soft key to accept the change.
6. Repeat steps 2 to 5 to configure as more BLF List keys as the number of the
monitored users.
7. Tap to return to the idle screen.
After the above configurations, according to the response message from the BLF List
server, the IP video phone will automatically assign the phone number of the BLF List
users to the BLF List keys in order.
You can also configure BLF List keys via web user interface at the path DSS
Ke y->Memory Key (or Line Key).
Shared line is configured by assigning the same extension number to multiple lines. You
can use the shared line feature to share an extension number which is used on two or
more IP video phones at the same time. An incoming call to that number will cause all
phones to ring simultaneously. The incoming call can be answered on one of the phones
but not all of them. This feature is very useful in the boss and secretary scenario. For
example, the secretary can share the boss's extension number by configuring a shared
line key on her phone. When there is an incoming call to the extension number of the
boss, both the phones of the boss and the secretary will ring simultaneously. Either the
boss or the secretary can answer the call. Calls on shared line can be placed on hold or
barged in.
Note
To place a call on public hold:
1. Press the Hold soft key or tap the shared line key when there is an active call on the
shared line.
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The private hold call can be only retrieved by the hold party. If other people attempts to
pick up the call by tapping the shared line key, the retrieve will fail and the LCD screen
will prompt “Forbidden”.
To retrieve a public hold call on shared line:
1. Tap the shared line key on any phone when there is a public hold call on the shared
line.
The shared line key illuminates orange when the shared line call is placed on public
hold.
To place the call on private hold, you should configure a private hold key in advance.
To configure a private hold key via phone user interface:
1. Tap .
2. Tap the desired DSS key for one second.
3. Tap the pull-down list of Type and then select Key Event.
4. Tap the pull-down list of Ke y Type and then select Pri vate Hold.
5. Enter the key label in the L a bel field or leave it blank.
Note
6. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
7. Tap to return to the idle screen.
You can also configure a private hold key via web user interface at the path D SS
Ke y->Memory Key (or Line Key).
To place a call on private hold:
1. Tap the private hold key when there is an active call on the shared line.
To barge in a shared line call:
1. Tap the shared line key on any other phone when there is an active call on the
shared line.
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The intercom feature is not available on all server s. Con tact your system administrator for
more information.
Intercom is a useful feature in an office environment to quickly connect with the operator
or the secretary. You can tap the configured intercom key to automatically connect with
a remote extension for outgoing intercom calls, and the remote extension will
automatically answer the incoming intercom calls.
Note
To configure an intercom key via phone user interface:
1. Tap .
2. Tap the desired DSS key for one second.
3. Tap the pull-down list of Type and then select Int ercom.
4. Tap the pull-down list of Account ID and then select the desired line.
5. Enter the key label in the L a bel field or leave it blank.
6. Enter the remote extension number in the Value field.
You can also tap to select a contact.
7. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
8. Tap to return to the idle screen.
You can also configure an intercom key via web user interface at the path DSS
Ke y->Memory Key (or Line Key).
To place an intercom call:
1. Tap the intercom key when the phone is idle.
The phone is automatically connected to the extension specified in the Value field.
2. Tap the intercom key again or the End Call soft key to end the intercom call.
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Advanced Phone Features
Int ercom feat ure
De s cription
Intercom
Allows you to enable or disable the IP video phone to
automatically answer an incoming intercom call.
Intercom Mute
Allows you to enable or disable the microphone on
the IP video phone for Intercom calls.
Intercom Tone
Allows you to enable or disable a warning tone when
the phone receives an incoming intercom call.
Intercom Barge
Allows you to enable or disable the IP video phone to
automatically answer an incoming intercom call
while there is already an active call on the phone.
By default, the VP530 IP video phone supports to answer an incoming intercom call
automatically. The phone automatically plays a warning tone when it receives an
incoming intercom call. In addition, you can enable the phone to mute the microphone
when it automatically answers an incoming intercom call. You can also enable the
phone to automatically answer an incoming intercom call while there is already an
active call on the phone, the active call is placed on hold.
Intercom features you need to know:
To configure intercom features via phone user interface:
1. Tap ->Ca ll Feature->Intercom.
2. Make the desired changes.
3. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
4. Tap to return to the idle screen.
You can also configure these specific parameters via web user interface at the path
Phone->Features.
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Your administrator can set a time period delay before the phone automatically answers.
Contact your system administrator for more information.
Int ercom
You can enable or disable the phone to automatically answer an incoming intercom call.
If Intercom is enabled, the phone automatically answers an incoming intercom call. If
Intercom is disabled, the phone rejects incoming intercom calls and sends a busy signal
to the caller. Intercom is enabled by default.
Note
Int ercom Mute
You can mute or un-mute the microphone on the phone for intercom calls automatically.
If Intercom Mute is enabled, the microphone is muted for intercom calls. If Intercom
Mute is disabled, the microphone is un-muted for incoming calls. Intercom Mute is
disabled by default.
Int ercom Tone
You can enable or disable the phone to play a warning tone when receiving an
intercom call. If Intercom Tone is enabled, the phone plays a warning tone to alert you
before answering the intercom call. If Intercom Tone is disabled, the phone
automatically answers the intercom call without warning. Intercom Tone is enabled by
default.
Int ercom Barge
You can enable or disable the phone to automatically answer an incoming intercom call
while there is already an active call on the phone. If Intercom Barge is enabled, the
phone automatically answers the intercom call when there is already an active call,
and places the active call on hold. If there is already an intercom call, the phone
automatically rejects the incoming intercom call and returns busy tone. If Intercom
Barge is disabled, the phone handles an incoming intercom call like a waiting call.
Intercom Barge is disabled by default.
The VP530 IP video phone supports to the TV output. You can configure the phone to
automatically output the video on TV for all video calls, or manually tap to output
the video on TV during a video call. If you want to switch the video from TV to the LCD
screen, you can tap the screen or press any key except *, #, Mute, Camera Switch and
Left/Right navigation keys.
To configure the TV output via phone user interface:
1. Tap ->Call Feature->Others->TV Output.
2. Tap in the TV Output field.
3. Tap the pull-down list of Output Mode and then select Aut o or Manual.
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All involved parties cannot use encrypted RTP (SRTP).
4. Tap the pull-down list of TV Format and then select PAL or NTSC.
5. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
6. Tap to return to the idle screen.
You can also configure TV output via web user interface at the path Phone->Features.
Note
Music on hold (MOH) is the business practice of playing recorded music to fill the
silence that would be heard by the callers who have been placed on hold. To use this
feature, you should specify a SIP URI pointing to a Music on Hold Server account. When
placing a call on hold, the phone will invite this SIP URI to the Music on Hold Server
account. The Music on Hold account automatically answers to the SIP INVITE messages
and immediately plays audio from some source located anywhere (LAN, Internet) to the
held party. Contact your system administrator for the SIP URI.
To configure music on hold server via web user interface:
1. Click on Account.
2. Select the desired account from the pull-down list of Account.
3. Click on Advanced.
4. Enter the SIP URI in the M u sic On Hold Server field.
5. Click Confirm to accept the change.
When you have placed a call on hold, the held party can then hear the music.
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The SMS feature is not available on all servers. Contact your system administrator for
more information.
You can send and receive text messages using the VP530 IP video phone. New text
messages can be indicated both acoustically and visually. When receiving a new text
message, the phone will play a warning tone, the event indicator LED flashes green,
and the phone LCD screen will prompt receiving new text message (example: New Text
Message: 1006 (2)) with the number of waiting messages, the messages to which
account and the text message icon.
The phone LCD screen displays as the following figure:
Note
To read the text message:
1. Tap ->Me ssage->Text Message->Inbox.
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Note
If the phone prompts receiving new text message, you can also tap the Vi e w soft key to
read the new message directly.
Advanced Phone Features
2. Tap the desired message to read it.
To send a text message:
1. Tap ->Me ssage->Text Message->New Message.
2. (Optional.) Tap the pull-down list of From and then select the desired account.
3. Enter the number you want to send the message to in the To field.
4. Compose the new text message.
5. Press the abc soft key to change the input mode.
6. Press the Se nd soft key to send the message or the Ba ck soft key to cancel.
7. Tap to return to the idle screen.
To reply a text message:
1. Tap ->Me ssage->Text Message->Inbox.
2. Tap the desired message .
3. Press the Rep ly soft key.
4. Compose the new text message.
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You can also delete all text messages by pressing the Del ete All soft key. You can refer to
the above steps.
5. Press the abc soft key to change the input mode.
6. Press the Se nd soft key.
To delete text messages:
1. Tap ->Me ssage->Text Message->Inbox (Sent Box, Outbox or Draftbox).
2. Press the Edit soft key.
3. Tap the desired messages.
4. Press the De lete soft key to delete the desired message.
The LCD screen prompts the message “Delete the selected messages?”.
5. Tap the OK soft key to confirm the deleting.
Note
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