Yealink TI8P User Guide
Introducing Your Yealink T18P IP Phone
T18P is a compact IP business phone, supporting a wide feature set; the T18P is the
intelligent purchase for reliable IP business performance.
An Overview of Your Yealink T18P IP Phone
Tips for Using Your Yealink T18P IP Phone
Making a Call
Pick up the Handset to make a call.
- Dial Number Directly : Dial the number directly, and press the # key to call out
- Re-dial: Dial the RD Button to dial out the last called number directly
Answering a Call
Answering an incoming call in the following ways:
- If you are on another call, press the Hold key to answer it
- If you are not on another call, just lift the handset to answer it
- You can also press the Mute button to deny the incoming call
Muting a Call
- Press the Mute button during a conversation to mute the call, and press it again to
get the microphone return to normal conversation
Volume Adjustment
- During the call, you can press the volume adjustment bards to adjust the volume
Putting a Call on Hold
- Press the HOLD button to put your active call on hold
- If there is only one call on hold, press the HOLD key again to retrieve it
- If there are two calls on hold, press HOLD to put the current call on hold, and
retrieve the third party
Voice Mail
- The Presence of new Voice Mail messages will be indicated by the LED, users can
pick up the handset and dial the concatenated code to get the voicemail in the
server
Conference Call
- Press the Hold key during an active call
- The first call is placed on hold. You can dial the third number, then press # key to call
out.
- When the call is answered, press the Redial key to establish a three-party
conference.
- Hang up to disconnect the conference call
Call Transfer
There are three ways to transfer the call: Blind Transfer, Attended Transfer and SemiAttend Transfer.
Blind Transfer:
- A and B is on a conversation, A press TRAN button to put B on hold, then A can dial
the third number C and press TRAN button to call out. Then A will turn to idle status
- After C answered it, B can talk to C
Announced Transfer:
- A and B is on a conversation, A press TRAN Button to put B on hold, then A can dial
the third number C and press the # button to call out
- After C answered it, A and C can have a private conversation without B hearing it,
then A hung up or press the TRAN button to complete the transfer
- A will be disconnected from the call, B can talk to C
Semi – Announced Transfer:
- A and B is on a conversation, A press TRAN button to put B on hold, then A can dial
the third number C and press the # button to call out
- White C is ringing, A hang up or press the TRAN button to complete the transfer
- A will be disconnected from the call when C pick up, B can talk to C
Check the IP Status of your Yealink T18P IP Phone
IP Address
Pick up the handset dial **90#, follow the voice prompt to get the IP Address
Subnet Mask
Pick up the handset dial **91#, follow the voice prompt to get the Subnet Mask
Gateway
Pick up the handset dial **92#, follow the voice prompt to get the Gateway
DNS1
Pick up the handset dial **93#, follow the voice prompt to get the DNS1
DNS2
Pick up the handset and dial **94#, follow the voice prompt to get the DNS2
Power Indication LED on your Yealink T18P IP Phone
Green Light
LED Status
Description
Steady Green
The phone is under the idle status
Slow Blinking
There is a call on mute
Fast Blinking Twice
The phone is under DND/Forward Status
Red Light
LED Status
Description
Steady Red
There is a new voicemail to your extension
Slow Blinking
There is an incoming call to the device
Fast Blinking Twice
There is a call on hold
Orange Light
LED Status
Description
Steady Orange
Power On
Blinking Orange
Network unavailable, the account is not
registered or registered failed
Steady Orange
Updating
Phone Diverts and Pickups
Phone Divert On
* 72 press Dial and destination number
Remove Phone Divert
* 73 press Dial
Phone Divert On Busy
* 90 press Dial
Remove Divert On Busy
* 91 press Dial
Phone Divert No Answer
* 92 press Dial
Remove Divert No Answer
* 93 press Dial
Call Pick up
* 98 press Dial
DND Activate
* 78 press Dial
DND De-activate
* 79 press Dial
Star Codes
Automatic Call Back Deactivation
#8
Call Forwarding Always To Voice Mail Activation
*21
Call Forwarding Always To Voice Mail Deactivation
#21
Call Forwarding Busy To Voice Mail Activation
*40
Call Forwarding Busy To Voice Mail Deactivation
#40
Call Forwarding No Answer Activation
*92
Call Forwarding No Answer Deactivation
*93
Call Forwarding No Answer To Voice Mail Activation
*41
Call Forwarding No Answer To Voice Mail Deactivation
#41
Call Forwarding Not Reachable Activation
*94
Call Forwarding Not Reachable Deactivation
*95
Calling Line ID Delivery Blocking per Call
*67
Calling Line ID Delivery per Call
*65
Call Return
*69
Call Waiting Persistent Activation
*43
Call Waiting Persistent Deactivation
#43
Cancel Call Waiting
*70
Clear Voice Message Waiting Indicator
*99
Customer Originated Trace
*57
Directed Call Pickup
*97
Directed Call Pickup with Barge-in
*33
Direct Voice Mail Transfer
*55
Last Number Redial
*66
Per Call Account Code
*71
Push to Talk
*50
Speed Dial 100
*75
Speed Dial 8
*74
Operating Instructions
Notice
1. If the WAN (wide area network) connection fails to a site for any reason,
including a fault on the circuit or a power cut, then the ability to make and
receive calls from the IP phones utilising that WAN circuit will be restricted.
These failures may be caused for reasons outside our control. Other services
will be fully maintained including voice mail and the ability to divert calls to
other numbers including mobiles. If another working WAN circuit is available
at that site then this can be used to fully restore service to all phones.
2. This service allows for calls to 999 and 112, however these services will
be affected if there is a power cut or your WAN circuit fails
3. With regard 999 services no location information is passed to the emergency
services operator this will mean that you will have to state the address that
you wish the emergency service to attend.
4. We do not offer a paper based telephone directory service
5. If you require a PDF that allows you to print off stickers to attach to the
phone device explaining the above please contact us.
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