Xerox WorkCentre 5019, WorkCentre 5021 Network Addendum
April 2013
702P01454
®
Xerox® WorkCentre
Network Addendum
5019/5021
©2013 Xerox Corporation. All rights reserved. XEROX®, XEROX and Design®, CentreWare® and WorkCentre® are trademarks of Xerox
Corporation in the United States and/or other countries.
Microsoft, Windows, Windows Server, Windows XP, Windows Vista, Windows 7, and Windows 8 are trademarks or registered
trademarks of Microsoft Corporation.
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
Document version 1.0: April 2013
BR6348
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Network environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Print feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Scan feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Connecting the Ethernet cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting the network environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Setting the machine's IP address (IPv4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Setting the machine's IP address (IPv6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Using the Printer Setup Utility for Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Activating the communication port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Supported environments and settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Starting CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting items on CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Properties tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Energy Saver Settings (general setup) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Internet Services Settings (general setup) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Port Settings (connectivity) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Ethernet (connectivity > physical connections) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
TCP/IP (connectivity > protocol) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
SNMP configuration (connectivity > protocol) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LPD (connectivity > protocol) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Port9100 (connectivity > protocol) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
HTTP (connectivity > protocol). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
IP Filtering (security) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
System administrator settings (security). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Support tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting the options configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Right side and rear machine components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using the Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Clock and Network settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Entering System Administration mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Changing the settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Exiting System Administration mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Clock settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Network settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
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Contents
Network-related problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Problems using TCP/IP (LPD/Port9100) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Problems using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Internet/intranet connection problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Unable to connect to the Internet or an intranet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Unable to connect to the desired Web server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
IPv4 or IPv6 connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Unable to connect to an IPv4 address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Unable to connect to an IPv6 address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Unable to print in an IPv6 environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Other IPv6 problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Notes and restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Notes and restrictions when connecting to Internet or intranet . . . . . . . . . . . . . . . . . . . . . . . . . 43
Notes and restrictions when operating from computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Notes and restrictions for using TCP/IP (LPD/Port9100) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Notes and restrictions for IPv6 connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
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Preface
Thank you for selecting the WorkCentre 5019/5021 (hereafter referred to as "the machine").
This guide describes how to configure the machine for use in a networking environment and the
precautions you should follow during operation. To get the most out of the machine and to use it
effectively, be sure to read this guide before use.
This guide assumes that you have a basic knowledge of computer and networking environments. For
information on these environments, refer to the manuals provided with the computer, operating
system, and network system.
After reading this guide, be sure to keep it handy for quick reference.
Note Also refer to the WorkCentre 5019/5021 User Guide on the original CD-ROM shipped with
the machine or visit www.xerox.com.
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Network environment
Network Connection
LPD / Port9100
This section describes the environment settings needed to use the machine as a network printer.
Note To connect the machine directly to a computer to use as a local printer, refer to the
WorkCentre 5019/5021 User Guide.
Print feature
The machine can be connected to a network for use as a network printer.
Print from network-connected computers using the TCP/IP protocol.
To use the machine as a network printer, you need to activate the port to use for printing.
• LPD: Activate this setting when using the LPD port.
• Port9100: Activate this setting when using the Port9100 port.
Note This feature is available when the optional Network Print Kit is installed.
For information on how to set TCP/IP, refer to Setting the network environment on page 8.
For information on how to activate a communication port, refer to Activating the communication
port on page 13.
Scan feature
The machine supports the scan feature using the USB interface connection.
Important Scanning through an Ethernet network is not supported.
For more information, refer to the WorkCentre 5019/5021 User Guide.
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Connecting the Ethernet cable
10BASE-T/100BASE-TX
interface connector
When connecting the machine to a network, use the Ethernet interface.
The machine supports 100BASE-TX and 10BASE-T Ethernet interfaces.
To connect the Ethernet interface:
1. Press the power switch to the Off position to turn the power off.
Note The Ethernet interface is available when the Network Print Kit is installed on the machine.
Note Check that the machine status diagram display is off.
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2. Connect a network cable to the Ethernet interface connector.
Note Prepare a network cable suitable for your network connection. When you replace the
network cable, contact our Customer Support Center.
3. Press the power switch to the On position to turn the power on.
Setting the network environment
This section describes how to make the settings needed to use the TCP/IP protocol.
Note The machine supports IPv6 addresses in an IPv6 network environment. For more
information, refer to Setting the machine's IP address (IPv6) on page 9.
Setting the machine's IP address (IPv4)
To use the TCP/IP protocol, you must set the machine's IP address.
By default, the machine is set to obtain its IP address automatically.
This setting automatically sets the machine's IP address when the machine is connected to a network
containing a DHCP server.
Print the System Settings Report to check whether the machine's IP address has already been set.
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Network Addendum
If the machine's IP address has not been set, you will need to set the IP address on the control panel or
using the Printer Setup Utility on the CD-ROM. Refer to Using the Printer Setup Utility for Setting the IP
Address on page 10.
Notes
• If the network has a DHCP server, the machine's IP address may change, so check the
address periodically.
• The machine can acquire address information automatically by using a BOOTP or RARP
server.
For information on how to set the IP address from the control panel, refer to Network settings on
page 33.
• After setting the program numbers from 1008 to 1020, print out the System Settings Report,
and check the applied settings.
For information on how to print the System Settings Report, refer to the WorkCentre 5019/5021
User Guide.
Setting the machine's IP address (IPv6)
The machine supports IPv6 addresses in an IPv6 network environment.
The machine's IP address type is set to IPv4 by factory default. To use the machine in an IPv6 network
environment, set the IP address type to IPv6 or both types. The IPv6 address is set automatically when
the machine is restarted.
Print the System Settings Report to check the IPv6 address.
You can set a fixed IPv6 address for the machine using either of the following methods:
• Use the Printer Setup Utility on the CD-ROM. Refer to Using the Printer Setup Utility for Setting the
IP Address on page 10.
• Use the control panel to make the setting manually.
• Use CentreWare Internet Services to make the setting manually. Print the System Settings Report
to check the address set automatically, then use that address to access CentreWare Internet
Services.
From the Properties tab, select Connectivity > Protocols > TCP/IP > IP Mode. Set the IP Mode to
IPv6 or Dual Stack. The IPv6 address can be entered manually if the Enable Manual Address
checkbox is selected under IPv6.
For information on how to print the System Settings Report, refer to the WorkCentre 5019/5021
User Guide.
For information on how to make settings from CentreWare Internet Services, refer to Setting items
on CentreWare Internet Services on page 17.
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Using the Printer Setup Utility for Setting the IP Address
This section describes how to set the IP address using the Printer Setup Utility for Setting IP Address,
which is included on the Driver CD.
1. Insert the Driver CD into your computer’s CD-ROM drive.
2. Move to the IP Setup Tool folder and double-click xcpsu.exe.
3. Make sure that the network cable is connected to the machine, and then click Next..
4. Select the machine from the list of available IP addresses and MAC addresses, and then click
Next..
If you already have the IP address of the machine, click Enter IP Address and type the IP address
in the IP Address field, then click OK.
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Network Addendum
5. Make advanced settings if needed, and then click Next.
6. After confirming the information displayed, click Apply.
The specified settings are applied.
7. Click Finish to exit the Printer Setup Utility for Setting IP Address.
When the settings are properly configured the machine reboots automatically.
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8. Confirm the assigned IP address after completing the setting process by one of the following
methods:
– Printing the System Settings Report (see the WorkCentre 5019/5021 User Guide)
–On the Machine Status screen (see the WorkCentre 5019/5021 User Guide)
–Using the Too ls menu items (see the WorkCentre 5019/5021 User Guide)
– Using CentreWare Internet Services (see Using CentreWare Internet Services on page 15)
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Network Addendum
Activating the communication port
Use CentreWare Internet Services to activate the communication port you want to use.
You can activate the following ports:
Port Description
SNMP Activate this port when using the SNMP protocol (used for
operations such as loading the machine's information to the print
driver).
LPD Activate this port when printing using LPD.
Port9100 Activate this port when printing using Port9100.
For information on how to make settings from CentreWare Internet Services, refer to Setting items on
CentreWare Internet Services on page 17.
To activate a communication port:
1. Start CentreWare Internet Services.
2. Click the Properties tab.
3. Select Connectivity from the menu on the left.
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4. Click Port Settings, and select the checkbox for the desired port.
5. Click Apply.
Note Restart the machine to enable the new settings.
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Network Addendum
Using CentreWare Internet Services
CentreWare Internet Services
CentreWare Internet Services provides services such as changing settings using a Web browser on a
computer connected to a TCP/IP network environment.
Notes
• The Network Print Kit is required to use this feature. The IP address of the machine also needs
to be set. For information on how to set the IP address, refer to Setting the network
environment on page 8.
• When changing any settings using CentreWare Internet Services, the machine should be in
standby status or energy saver mode.
Supported environments and settings
Operating systems and Web browsers
The operation of CentreWare Internet Services has been verified for the following Web browsers:
Operating System Web Browsers
Windows® 8 Windows Internet Explorer® 10
Windows 7 Windows Internet Explorer 8
Windows Vista
Windows XP
®
Windows Internet Explorer 7
Windows Internet Explorer 6 SP2, Mozilla Firefox® 3.x, Netscape
7.1 Navigator
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