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Xerox WorkCentr e 490cx
Online User Guide
To go to a section in this book, click on one of the following links. Then, click
on an entry in the section’s Table of Contents. You may also click on the
Search button on the left of the page to look for key words or phrases.
Safe ty N otes
Copyright
1: Getting Started
2: Making a Copy
3: Sending a Fax
4: Receiving a Fax
5: Printing
6: Scanning
7: Tro ublesho oti ng
8: Maintenance
A: Specifications
FC C Re gula tions
Safet y and Legal Requ ireme nts for Xerox Europe
Certification
Telephone Connectivity G uidelines
B: Glossary
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SAFETY NOTES
Safety Notes
Your WorkCentre 490cx and supplies are designed and tested to meet strict
safety requirements. Included are safety agency exam ination and approval
and compliance to established environmental standards. Please read the
following instructions carefully before operating the Wor kCentre 490cx, and
refer to them as needed to ensure the continued safe operation of your
WorkCentre.
Follow all warnings and instructions marked on or supplied with the product.
Symb ols Used: = Caution = Warning
Unplug the WorkCentre 490cx from the wall outlet before cleaning. Always
use materials specifically designated for this product. Use of other materials
may result in poor performance and could create a hazardous situation.
Do not use aerosol cleaners. Follow the instructions in this User Guide for
proper cleaning methods. Never spray anything onto or inside of the
WorkCentre 490cx.
Use supplies or cleaning materials only as directed. Keep all supplies and
materials out of reach of children.
Do not use the WorkCentre 490cx near water, in wet locations, or outdoor s.
Do not place the WorkCentre 490cx on an unstable cart, stand, or table.
The WorkCentre 490cx may fall, causing personal injury or serious damage
to the machine.
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SAFETY NOTES
This product is equipped with a grounding type plug. The plug will fit only
into a grounded power outlet. This is a safety feature. To avoid risk of
electric shock, contact your electrician to replace the receptacle if you are
unable to insert the plug into the outlet. Never use an adapter to connect the
WorkCentre to a power source receptacle that lacks a ground connection
terminal.
The WorkCentre 490cx should be operated from the type of power source
indicated on the label. If you are not sure of the type of power available,
consult your local power company.
Do not allow anythi ng to rest on the power cord. Do not locate the
WorkCentre 490cx where people will step on the c ord.
Th e pow e r su ppl y cor d is the disconnect device for this equipment. Ensure
that the WorkCentre 490cx is installed near an outlet and is easily
accessible.
Your machine is equipped with an energy saving device to conserve power
when the machine is not in use. The machine may be left on continuously.
Slots and openings in the cabinet and in the back and sides of the
WorkCentre are provided for ventilation. To ensure reliable operation of the
WorkCentre and to protect it from overheating, these openings must not be
blocked or covered. The WorkCentre 490cx should never be located near or
over a radiator or hea t register . T he W ork Centre 490c x should not be placed
in a built-in installation unless proper ventilation is provided.
Never push objects of any ki nd into the slots of the WorkCentre 490cx as
they may touch dangerous voltage points or short out parts which could
result in a fire or electric shock.
Never spill liquid of any kind on the WorkCentre 49 0cx.
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SAFETY NOTES
Never remove covers or guards that require a tool for removal. There ar e no
casual operator serviceable areas within the covers of the WorkCentre
490cx.
Never defeat interlock switches. This Machine is designed to restrict
operator access to unsafe areas. Covers, guards, and interlock swi tches are
provided to ensure that the machine will not operate with covers opened.
Use of an extension cord with this WorkCentre is not recommended or
author ized.
Avoid direct v iewi ng of the docum ent l ights. The lamps are bright and , while
not har mful, they may cause an annoying afterimage. Always keep the
document cover closed during operati on and storage.
If you need additional safety information concerning the WorkCentre or
Xerox supplied materials, you may call Xerox at 1-800 TEAM XRX
(1-832-6979) from within the United Sates. From outside the United States
please contact your local Xerox Helpline.
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COPYRIGHT
Copyright
Prepared by:
Xerox Industrial Design Human Interface
Graphic Design
Jeffe rson Ro ad
Henrietta, Ne w York
©1999 by Xerox Limited. All rights reser ved.
Copyright protection claimed includes all forms and matters of copyrightable
material and information now allowed by statutory or judicial law or
hereinafter granted, including without limitation, material generated from the
software programs which are displayed on the screen, such as icons, screen
displays, looks, etc.
Xerox ® and all Xerox products mentioned in this publication are registered
trademarks of the Xerox Corporation.
Windows TM is a trademark of Microsoft Corporation. Product nam es
andtr ademarks of other companies are also acknowledged.
Changes are periodically made to this document. Changes, technical
inacc uracies a nd typographical error s will be correcte d in subsequent
editions.
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Chapter 1
Getting Started
Click on one of the following topics, or click on the Search button on the left.
S e t Up Yo u r Ma c hin e
Guidel ines for Special Paper and other Med ia
Installing Software
Uninstallin g So ftware
Using the Control Panel
System Setup
Automatic Report s
Setting an Option
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SET UP YOUR MACHINE
Set Up Your Machine
Unpacking
*1 Two CD ROMs containing Installer, Software and Online User Guide.
*2 May vary according to country.
WC490cx
Install Guide
Tel ephone line cord
2
WorkCentre 490cx Ink Cartridges WC490cx
Quick Reference Guide
Document exit tray Document Input tray
Power cord
2
PC cable Replacement ADF
Rubber Pads
CD-ROM
1
Handset
2
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SET UP YOUR MACHINE
Co n trol Lo ca t ions and Functi ons
Tak e a moment t o familiarize yourself with the main components and thei r
locations.
Paper Exit Tray
Document
Guide
Control
Panel
Paper
Guide
Automatic
Paper
Feeder
Pa pe r Fe ed er
Extension Tray
Automatic
Document
Feeder
Envelope
Guide
Document
Input Tr ay
Document
Exi t Tr ay
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Note: In some countries, a handset is provided. Your machine may look
sli ghtly di ffer ent than the illus t ration with the handset m ounted on the left side
of the machine.
EXT Connection
USB C ab l e
Connector
Handset Connector (not
available in all countries)
Powe r Cord
Connector
PC Parallel
Cable
Connector
L INE Connection
Color Ink
Cartridge
Control
Panel
Cover
Black Ink
Cartridge
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SET UP YOUR MACHINE
Choosing a Location
To help guarantee trouble-free operation of your machine, place it on a flat,
stable surface near your workstation. Leave enough space to allow for easy
paper loading, paper unloading, and opening of the front cover.
Do not place your machine:
• In direct sunlight.
• Near heat sources or air conditioners.
• In dusty or dirty environments.
Setting Up Your Machine
Document Input Tray
Inser t the tw o t abs on the tra y into the slo ts as show n. Fold out the ex te nsion
tray, if necessary.
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Paper Exit Tray
Slide the Paper Exit Tray out from the base of the machine. If desired, fold
out the extension tray.
Document Exit Tray
Inser t the tw o t abs on the docu ment exit tra y int o the sl ots on the fron t of yo ur
machine. Fold out the extension tray, if necessary.
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Telephone Line
Note: There are many possible ways to connect telephone accessories to
the WorkC en tre 490 cx. Refer to T eleph one C onne ctiv ity Gu ideli nes for more
details.
Plug one end of the telephone line cord into the TEL LINE jack and the other
end into a standard phone wall jack.
To a standard
telepho ne jack (will
vary according to
country)
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Extension Phone
If you want to use a standard phone or answering machine with your
WorkCentre 490cx, connect it to the jack labeled EXT on the side of the
machi ne.
PC Cable
Your Xer ox WorkCentre 490cx is equipped with a parallel interface por t for
use wi th IBM PCs and c ompa tible c ompu ters. Us ing the suppl ied Centronics
parallel cable, connect your WorkCentre 490cx to a computer that supports
bi-dir ect iona l communi cations (IEEE stan dar d 1284 ).
Note: If using another parallel cable, ensure that it is bi-directional and
meets IEEE standard 1284 specifications and is not longer than twelve feet.
To a telephone or
answering machine
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To connect the WorkCentre 490cx to a computer using a parallel cable,
follow the steps below:
Caution: Make sure the computer is turned off, and the WorkCentre 490cx
is unplugged from the power outlet.
1. Plug the parallel cable into the connector on the back of the WorkCentre
49 0cx. Swi ng the met al cl ips of the conne ctor inw ard until they lock fi rm ly
inside the notches on the parallel cable connector.
2. Connect the other end of the cable to the parallel port on your computer.
Refer to your computer documentation for assistance with this procedure.
Close Ca ble
Connector
Lo cking Clips
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USB Cable
Your Xer ox WorkCentre is equipped with a USB interface port, that can be
used if you are running windows 98/2000 or Windows NT4.0. However, the
USB cable is not provided with the machine.
Note: If using a USB cable, the parallel cable is not used. In addition, the
computer and the 490cx must be powered on before connecting the USB
cable to the computer.
To connect the WorkCentre 490cx to a computer using the USB cable,
follow the steps below:
1. Turn on the computer and the 490cx and allow them to power up.
2. Plug the rectangle end of the USB cable into the connector on the back of
the WorkCentre 490cx.
3. Connect the other end of the USB cable to one of the USB ports on your
computer. Refer to your computer documentation for assistance with this
procedur e.
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AC Power Cord
Warning: There is N O On/Off switch for the WorkCentre 490cx. When the
AC power cord is pl ugged in, the machine is fully energized.
1. Plug one end of the AC power cord into the back of the machine and the
other end into a grounded AC power outlet.
2. The machine turns on and performs a self diagnostic test.
POWER ING UP PLEASE WAIT appears on the LCD display.
To AC
outl et
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If you are setting up the machine for the first time, or if the machine has
no t been oper ated for an exten ded per io d o f time, SET DA T E AND TIM E,
and PRESS START will appear on the LCD display.
3. Press the Start button. A flashing cursor will appear on the first
character of the date in the LCD display.
4. Enter the date and time using the Number Keypad. If you need
assistance entering characters using the Number keypad, refer to
Entering Alphanumeric Characters.
5. Press the Start bu tto n to confirm your settings.
The WorkCentre 490cx returns to standby mode. If there are no ink
cartridges installed, ALL CART. EMPTY appears in the top line of the
displ ay.
Note: If you do not set the date and time, after a short period of time the
mac hine will automatically accept whatever date and time are displayed on
power up. It will then go into standby mode.
Note: To power off the machine, unplug the power cord. Power must be
applied at all times if the machine is used as an unattended fax machine.
SET DAT E AND TIM E
PRESS START
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Installing Ink Cartridges
Your machine is a dual cartr idge Inkjet printer. You must use a black and a
color ink cartr idge. Whe n viewe d from the front of the machi n e, the Black I nk
Cartridge installs in the right Cartridge Holder while the Color Ink Cartridge
installs in the left Cartridge Holde r.
When installi ng ink cartridges, you must provide specific information to the
WorkCentre 490cx about the cartridges you install. This allows the printer to
keep track of which cartridges are installed and to gauge ink cartridge
utilization. There are two methods of entering th is information . You may
enter the required information directly via the WorkCentre 490cx control
panel or you can update Ink Cartridge information using the WorkCentre
490cx P rinter Driver Software and a PC.
The procedures in this section cover Ink Car tridge Installation without using
the WorkCentre 490cx Printer Driver Program. To install Ink Cartridges using
the WorkCentre 490cx Printer Driver Program, refer to The Xerox
WorkCentre Control Program.
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Installi ng Ink Cartridges
1. Lift open the Control Panel cover by pulling up on the Control Panel.
The ink cartridge is now accessible.
2. Open the Cartridge Compartment Cover by lifting up on the recessed
handle. The Cartridge Carrier Assembly moves to the center of the
machine.
3. Unwrap and remove the Black Ink Cartridge from its packaging. Hold the
cartridge by the top only.
Note: Avoid touching the electrical contacts on the cartri dge.
Control Panel
Cartridge
Compartment
Cover
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4. Carefully remove the sealing tape by pulling straight out on the tab
located at the end of the Ink Cartridge.
Note: Ensure that there are no pieces of tape remai ning on the cartridge.
Locate the Black Ink Cartridge holder inside the pr inter. The Black Ink
Cartr idge hol d er is lo cated on the right side of the Ca rtrid ge Carr ie r Asse mbly
and can be identified by a black key tab.
5. Slide the Black Ink Cartridge down into the holder and push it in the
direction of the arr ow until it clicks into place.
Black
Cartridge
Holder
Color
Cartridge
Holder
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6. Unwrap and remove the Color Ink Car tridge from its packaging. Hold the
cartridge by the black areas or colored top only.
Note: Avoid touching the electrical contacts on the back of the cartridge.
7. Carefully remove the sealing tape by pulling straight out on the tab
located on the end of the Ink Cartridge.
Note: Avoid touching the electrical contacts on the cartri dge.
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8. Locate the Color Ink Cartridge holder inside the printer. The Color Ink
Cartridge holder is located on the left side of the Cartridge Carrier
Assembly and can be identified by a light blue key tab.
9. Slide the Color Ink Cartridge down into the holder and push it in the
direction of the arr ow until it clicks into place.
10.Close the Cartridge Compartment Cover.
CARTRIDGE CHANGED? appears in the display.
11.Press the Down or Up button until BOTH appear in the display.
12.Press the Start Button.
LEFT CARTRIDGE? appears in the top line of the LCD display.
13.Press the Up or Down buttons until NEW COLOR CARTRIDGE
appears in the lower line of the display.
14.Press the Start butto n to confirm your choice.
RIGHT CARTRIDGE? appears in the top line of the LCD display.
Black
Cartridge
Holder
Color
Cartridge
Holder
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15.Press the Up or Down butto ns until NEW BL ACK CARTRIDGE
appears in the lower line of the display.
16.Press the Start butto n to confirm your choice.
The Cartridge Carrier Assembl y moves back to the docking position.
17.A Cartridge Alignment Test print is printed out. This will ensure that your
WorkCentre 490cx generates the best possible prints. Refer to Arr ange
Alignment.
Caution: Do not power off the machine until the Cartridge Carrier Assembly
has moved back into the docking position. If no menu choices are made, the
Carrier Assembly will automatically return to the docking position after about
one minute .
L oading Pape r
For best results, use high quality Xerographic copy paper or inkjet paper.
Using the Automatic Paper Feeder
Y ou can stack paper, envelo pes, card stocks, labels, or tran s parenc ies in the
Automatic Paper Feeder to feed automatically. The Automatic Paper F eeder
can hold a maxim um of 100 sheets of 20 lb plain paper, or 10 envelopes or
othe r print m edia. D epen ding upo n medi a th ickn ess, maxi m um capa ci ty may
be reduced.
Note: If you experience problems feeding paper, place the m edia into the
Manual Paper Feeder one sheet at a time.
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1. Pull the Extension Tray on the Automatic Paper Feeder all the way up.
2. Prepare the print material for loading.
For pape r and env elop es, fle x paper or fan envel opes back and f or th. Do
not fold or crease the paper. Straighten the edges on a level surface.
Note: If envelopes jam whi le printing, try reducing the number of envelopes
in the A utomatic Paper Feeder.
Extension
Tray
Automati c Paper
Feeder
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For transparencies, be sure to use transparency stock approved for use
with inkjet printer s. Refer to the packaging for the transparency stock to
de term ine the print s ide. Ho ld the transpa rencies by the edg es a nd avoid
touching the print side. Be careful not to scratch or leave fingerprints on
the print side. Fan the stack of transparencies to prevent feeding failures.
3. Load the pr int material in the Automatic Paper Feeder. Ensure that the
right edge of the media is in contact with the right side of the Automatic
Paper Feeder. Do not exceed the rated capacity. Do not mix different
types of print media. Refer to the following instructions for loading each
type of print material .
a) Load paper or transparencies with the print side facing you.
b) Load letterhead paper with the design side face-up. The top edge of
the sheet with the logo should enter the printer first.
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4. While squeezing the tab on the paper guide, move the guide to the right.
Slide the paper guide until it lightly touches the side of the stack of print
media. Do not press the paper guide too tightly to the edge of the print
media; the guide may bend the media or pr ovide too much resistance
when feeding.
Note: When you print a file from your PC using the Automatic Paper Feeder,
make sure that you select the source and the correct paper size from your
software application before starting your print job.
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Loading Envelopes
When printing envelopes, remember to use the envelope guide in the
Automatic Paper Feeder.
To load envelopes:
1. Lo ad envelop es with the address side f acing up. The end of the env elope
with the stamp area must enter the Automatic Paper Feeder first. The
right edge of the envelope must align with the raised edge of the
en velope gui de.
2. Squeeze the Left Paper Guide and move it to the right until it lightly
touches the envelope.
Note: Do not feed stamped envelopes.
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Caution: Never use envelopes with clasps, snaps, windows, coated linings,
or self-adhesive seals. These envelopes may severely damage the printer.
Using the Manual Paper Feeder
Use the Manual Paper Feeder to feed paper one sheet at a time into your
machi ne.
Note: When you print a file from your PC using the Manual Paper Feeder,
ensure that you select the source and the correct paper size from your
software application before starting your print job.
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1. Place the paper in the Manual Paper Feeder and adjust the paper guide
to the width of the print material. Slide the paper guide to the right until it
lightly touches the stack of print media. Do not tightly press the paper
guide to the edge of the print media; the guide m ay bend the media or
prevent the media from feeding.
Note: Refer to Loading Paper and Paper Guidelines for specific instructions
on loading various types of media.
2. Ens ure that the media is fed into the machin e as far as it will go.
3. Press the Start button to start manual feeding of the media. If you
have mor e than one page to print, press the Start button for each
page.
Paper Guide
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Paper Guidelines
• When sele cti ng or load ing pape r , env elope s, or other special med ia, keep
these guidelines in mind:
• Attempting to print on damp, curled, wrinkled, or torn paper can cause
paper jams and poor print quality.
• Use only high quality, copier grade paper. Avoid paper with embossed
lettering, perforations, or texture that is too smooth or too rough.
• Store paper in its ream wrapper until ready to use. Place cartons on
pallets or shelves, not on the floor. Do not place heavy objects on top of
the paper, whether it is packaged or unpackaged. Keep it away from
moisture, or other conditions that can cause it to wrinkle or curl.
• Dur ing s torag e, moistur e-p roof w rap (any plasti c contai n er or bag) sh ould
be used to prevent dust and m oisture from contaminating your paper.
• Always use paper and other media that conform with those listed under
Specifications in the Appendix.
• Use only well-constructed envelopes with sharp, well creased folds.
!
DO NOT use envelopes with clasps and snaps.
!
DO NOT use envelopes with windows, coated linings, self-adhesive
seals, or other synthetic materials.
!
DO NOT use damaged or poorly made envelopes.
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