Xerox WorkCentre 490cx Online User's Manual

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Xerox WorkCentr e 490cx Online User Guide
Safe ty N otes Copyright
1: Getting Started 2: Making a Copy 3: Sending a Fax 4: Receiving a Fax 5: Printing 6: Scanning 7: Tro ublesho oti ng 8: Maintenance A: Specifications
FC C Re gula tions Safet y and Legal Requ ireme nts for Xerox Europe Certification Telephone Connectivity G uidelines
B: Glossary
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SAFETY NOTES
Safety Notes
Your WorkCentre 490cx and supplies are designed and tested to meet strict safety requirements. Included are safety agency exam ination and approval and compliance to established environmental standards. Please read the following instructions carefully before operating the Wor kCentre 490cx, and refer to them as needed to ensure the continued safe operation of your WorkCentre.
Follow all warnings and instructions marked on or supplied with the product.
Symb ols Used: = Caution = Warning Unplug the WorkCentre 490cx from the wall outlet before cleaning. Always
use materials specifically designated for this product. Use of other materials may result in poor performance and could create a hazardous situation.
Do not use aerosol cleaners. Follow the instructions in this User Guide for proper cleaning methods. Never spray anything onto or inside of the WorkCentre 490cx.
Use supplies or cleaning materials only as directed. Keep all supplies and materials out of reach of children.
Do not use the WorkCentre 490cx near water, in wet locations, or outdoor s. Do not place the WorkCentre 490cx on an unstable cart, stand, or table.
The WorkCentre 490cx may fall, causing personal injury or serious damage to the machine.
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SAFETY NOTES
This product is equipped with a grounding type plug. The plug will fit only
into a grounded power outlet. This is a safety feature. To avoid risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet. Never use an adapter to connect the WorkCentre to a power source receptacle that lacks a ground connection terminal.
The WorkCentre 490cx should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, consult your local power company.
Do not allow anythi ng to rest on the power cord. Do not locate the WorkCentre 490cx where people will step on the c ord.
Th e pow e r su ppl y cor d is the disconnect device for this equipment. Ensure that the WorkCentre 490cx is installed near an outlet and is easily accessible.
Your machine is equipped with an energy saving device to conserve power when the machine is not in use. The machine may be left on continuously.
Slots and openings in the cabinet and in the back and sides of the WorkCentre are provided for ventilation. To ensure reliable operation of the WorkCentre and to protect it from overheating, these openings must not be blocked or covered. The WorkCentre 490cx should never be located near or over a radiator or hea t register . T he W ork Centre 490c x should not be placed in a built-in installation unless proper ventilation is provided.
Never push objects of any ki nd into the slots of the WorkCentre 490cx as they may touch dangerous voltage points or short out parts which could result in a fire or electric shock.
Never spill liquid of any kind on the WorkCentre 49 0cx.
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SAFETY NOTES
Never remove covers or guards that require a tool for removal. There ar e no
casual operator serviceable areas within the covers of the WorkCentre 490cx.
Never defeat interlock switches. This Machine is designed to restrict operator access to unsafe areas. Covers, guards, and interlock swi tches are provided to ensure that the machine will not operate with covers opened.
Use of an extension cord with this WorkCentre is not recommended or author ized.
If you need additional safety information concerning the WorkCentre or Xerox supplied materials, you may call Xerox at 1-800 TEAM XRX (1-832-6979) from within the United Sates. From outside the United States please contact your local Xerox Helpline.
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COPYRIGHT
Copyright
Prepared by: Xerox Industrial Design Human Interface
Graphic Design Jeffe rson Ro ad Henrietta, Ne w York
©1999 by Xerox Limited. All rights reser ved. Copyright protection claimed includes all forms and matters of copyrightable
material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc.
Xerox ® and all Xerox products mentioned in this publication are registered trademarks of the Xerox Corporation.
Windows TM is a trademark of Microsoft Corporation. Product nam es andtr ademarks of other companies are also acknowledged.
Changes are periodically made to this document. Changes, technical inacc uracies a nd typographical error s will be correcte d in subsequent editions.
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Chapter 1 Getting Started
Click on one of the following topics, or click on the Search button on the left.
S e t Up Yo u r Ma c hin e Guidel ines for Special Paper and other Med ia Installing Software Uninstallin g So ftware Using the Control Panel System Setup Automatic Report s Setting an Option
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SET UP YOUR MACHINE
Set Up Your Machine
Unpacking
*1 Two CD ROMs containing Installer, Software and Online User Guide. *2 May vary according to country.
WC490cx
Install Guide
Tel ephone line cord
2
WorkCentre 490cx Ink Cartridges WC490cx
Quick Reference Guide
Document exit tray Document Input tray
Power cord
2
PC cable Replacement ADF
Rubber Pads
CD-ROM
1
Handset
2
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Co n trol Lo ca t ions and Functi ons
Tak e a moment t o familiarize yourself with the main components and thei r locations.
Paper Exit Tray
Document Guide
Control Panel
Paper Guide
Automatic Paper Feeder
Pa pe r Fe ed er Extension Tray
Automatic Document Feeder
Envelope Guide
Document Input Tr ay
Document Exi t Tr ay
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Note: In some countries, a handset is provided. Your machine may look
sli ghtly di ffer ent than the illus t ration with the handset m ounted on the left side of the machine.
EXT Connection
USB C ab l e Connector
Handset Connector (not available in all countries)
Powe r Cord Connector
PC Parallel Cable Connector
L INE Connection
Color Ink Cartridge
Control Panel Cover
Black Ink Cartridge
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Choosing a Location
To help guarantee trouble-free operation of your machine, place it on a flat, stable surface near your workstation. Leave enough space to allow for easy paper loading, paper unloading, and opening of the front cover.
Do not place your machine:
In direct sunlight.
Near heat sources or air conditioners.
In dusty or dirty environments.
Setting Up Your Machine
Document Input Tray
Inser t the tw o t abs on the tra y into the slo ts as show n. Fold out the ex te nsion tray, if necessary.
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Paper Exit Tray
Slide the Paper Exit Tray out from the base of the machine. If desired, fold out the extension tray.
Document Exit Tray
Inser t the tw o t abs on the docu ment exit tra y int o the sl ots on the fron t of yo ur machine. Fold out the extension tray, if necessary.
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Telephone Line
Note: There are many possible ways to connect telephone accessories to the WorkC en tre 490 cx. Refer to T eleph one C onne ctiv ity Gu ideli nes for more details.
Plug one end of the telephone line cord into the TEL LINE jack and the other end into a standard phone wall jack.
To a standard
telepho ne jack (will
vary according to
country)
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Extension Phone
If you want to use a standard phone or answering machine with your WorkCentre 490cx, connect it to the jack labeled EXT on the side of the machi ne.
PC Cable
Your Xer ox WorkCentre 490cx is equipped with a parallel interface por t for use wi th IBM PCs and c ompa tible c ompu ters. Us ing the suppl ied Centronics parallel cable, connect your WorkCentre 490cx to a computer that supports bi-dir ect iona l communi cations (IEEE stan dar d 1284 ).
Note: If using another parallel cable, ensure that it is bi-directional and meets IEEE standard 1284 specifications and is not longer than twelve feet.
To a telephone or
answering machine
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To connect the WorkCentre 490cx to a computer using a parallel cable, follow the steps below:
Caution: Make sure the computer is turned off, and the WorkCentre 490cx
is unplugged from the power outlet.
1. Plug the parallel cable into the connector on the back of the WorkCentre 49 0cx. Swi ng the met al cl ips of the conne ctor inw ard until they lock fi rm ly inside the notches on the parallel cable connector.
2. Connect the other end of the cable to the parallel port on your computer. Refer to your computer documentation for assistance with this procedure.
Close Ca ble Connector Lo cking Clips
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USB Cable
Your Xer ox WorkCentre is equipped with a USB interface port, that can be used if you are running windows 98/2000 or Windows NT4.0. However, the USB cable is not provided with the machine.
Note: If using a USB cable, the parallel cable is not used. In addition, the computer and the 490cx must be powered on before connecting the USB cable to the computer.
To connect the WorkCentre 490cx to a computer using the USB cable, follow the steps below:
1. Turn on the computer and the 490cx and allow them to power up.
2. Plug the rectangle end of the USB cable into the connector on the back of the WorkCentre 490cx.
3. Connect the other end of the USB cable to one of the USB ports on your computer. Refer to your computer documentation for assistance with this procedur e.
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AC Power Cord
Warning: There is N O On/Off switch for the WorkCentre 490cx. When the AC power cord is pl ugged in, the machine is fully energized.
1. Plug one end of the AC power cord into the back of the machine and the other end into a grounded AC power outlet.
2. The machine turns on and performs a self diagnostic test.
POWER ING UP PLEASE WAIT appears on the LCD display.
To AC outl et
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If you are setting up the machine for the first time, or if the machine has no t been oper ated for an exten ded per io d o f time, SET DA T E AND TIM E, and PRESS START will appear on the LCD display.
3. Press the Start button. A flashing cursor will appear on the first character of the date in the LCD display.
4. Enter the date and time using the Number Keypad. If you need assistance entering characters using the Number keypad, refer to
Entering Alphanumeric Characters.
5. Press the Start bu tto n to confirm your settings. The WorkCentre 490cx returns to standby mode. If there are no ink
cartridges installed, ALL CART. EMPTY appears in the top line of the displ ay.
Note: If you do not set the date and time, after a short period of time the mac hine will automatically accept whatever date and time are displayed on power up. It will then go into standby mode.
Note: To power off the machine, unplug the power cord. Power must be applied at all times if the machine is used as an unattended fax machine.
SET DAT E AND TIM E PRESS START
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Installing Ink Cartridges
Your machine is a dual cartr idge Inkjet printer. You must use a black and a color ink cartr idge. Whe n viewe d from the front of the machi n e, the Black I nk Cartridge installs in the right Cartridge Holder while the Color Ink Cartridge installs in the left Cartridge Holde r.
When installi ng ink cartridges, you must provide specific information to the WorkCentre 490cx about the cartridges you install. This allows the printer to keep track of which cartridges are installed and to gauge ink cartridge utilization. There are two methods of entering th is information . You may enter the required information directly via the WorkCentre 490cx control panel or you can update Ink Cartridge information using the WorkCentre 490cx P rinter Driver Software and a PC.
The procedures in this section cover Ink Car tridge Installation without using the WorkCentre 490cx Printer Driver Program. To install Ink Cartridges using the WorkCentre 490cx Printer Driver Program, refer to The Xerox
WorkCentre Control Program.
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Installi ng Ink Cartridges
1. Lift open the Control Panel cover by pulling up on the Control Panel.
The ink cartridge is now accessible.
2. Open the Cartridge Compartment Cover by lifting up on the recessed handle. The Cartridge Carrier Assembly moves to the center of the machine.
3. Unwrap and remove the Black Ink Cartridge from its packaging. Hold the cartridge by the top only.
Note: Avoid touching the electrical contacts on the cartri dge.
Control Panel
Cartridge Compartment Cover
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4. Carefully remove the sealing tape by pulling straight out on the tab located at the end of the Ink Cartridge.
Note: Ensure that there are no pieces of tape remai ning on the cartridge.
Locate the Black Ink Cartridge holder inside the pr inter. The Black Ink Cartr idge hol d er is lo cated on the right side of the Ca rtrid ge Carr ie r Asse mbly and can be identified by a black key tab.
5. Slide the Black Ink Cartridge down into the holder and push it in the direction of the arr ow until it clicks into place.
Black
Cartridge
Holder
Color
Cartridge
Holder
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6. Unwrap and remove the Color Ink Car tridge from its packaging. Hold the cartridge by the black areas or colored top only.
Note: Avoid touching the electrical contacts on the back of the cartridge.
7. Carefully remove the sealing tape by pulling straight out on the tab located on the end of the Ink Cartridge.
Note: Avoid touching the electrical contacts on the cartri dge.
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8. Locate the Color Ink Cartridge holder inside the printer. The Color Ink Cartridge holder is located on the left side of the Cartridge Carrier Assembly and can be identified by a light blue key tab.
9. Slide the Color Ink Cartridge down into the holder and push it in the direction of the arr ow until it clicks into place.
10.Close the Cartridge Compartment Cover. CARTRIDGE CHANGED? appears in the display.
11.Press the Down or Up button until BOTH appear in the display.
12.Press the Start Button. LEFT CARTRIDGE? appears in the top line of the LCD display.
13.Press the Up or Down buttons until NEW COLOR CARTRIDGE appears in the lower line of the display.
14.Press the Start butto n to confirm your choice. RIGHT CARTRIDGE? appears in the top line of the LCD display.
Black Cartridge Holder
Color Cartridge Holder
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15.Press the Up or Down butto ns until NEW BL ACK CARTRIDGE appears in the lower line of the display.
16.Press the Start butto n to confirm your choice. The Cartridge Carrier Assembl y moves back to the docking position.
17.A Cartridge Alignment Test print is printed out. This will ensure that your WorkCentre 490cx generates the best possible prints. Refer to Arr ange
Alignment.
Caution: Do not power off the machine until the Cartridge Carrier Assembly has moved back into the docking position. If no menu choices are made, the Carrier Assembly will automatically return to the docking position after about one minute .
L oading Pape r
For best results, use high quality Xerographic copy paper or inkjet paper.
Using the Automatic Paper Feeder
Y ou can stack paper, envelo pes, card stocks, labels, or tran s parenc ies in the Automatic Paper Feeder to feed automatically. The Automatic Paper F eeder can hold a maxim um of 100 sheets of 20 lb plain paper, or 10 envelopes or othe r print m edia. D epen ding upo n medi a th ickn ess, maxi m um capa ci ty may be reduced.
Note: If you experience problems feeding paper, place the m edia into the Manual Paper Feeder one sheet at a time.
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1. Pull the Extension Tray on the Automatic Paper Feeder all the way up.
2. Prepare the print material for loading. For pape r and env elop es, fle x paper or fan envel opes back and f or th. Do
not fold or crease the paper. Straighten the edges on a level surface.
Note: If envelopes jam whi le printing, try reducing the number of envelopes in the A utomatic Paper Feeder.
Extension Tray
Automati c Paper Feeder
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For transparencies, be sure to use transparency stock approved for use with inkjet printer s. Refer to the packaging for the transparency stock to de term ine the print s ide. Ho ld the transpa rencies by the edg es a nd avoid touching the print side. Be careful not to scratch or leave fingerprints on the print side. Fan the stack of transparencies to prevent feeding failures.
3. Load the pr int material in the Automatic Paper Feeder. Ensure that the right edge of the media is in contact with the right side of the Automatic Paper Feeder. Do not exceed the rated capacity. Do not mix different types of print media. Refer to the following instructions for loading each type of print material .
a) Load paper or transparencies with the print side facing you. b) Load letterhead paper with the design side face-up. The top edge of
the sheet with the logo should enter the printer first.
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4. While squeezing the tab on the paper guide, move the guide to the right. Slide the paper guide until it lightly touches the side of the stack of print media. Do not press the paper guide too tightly to the edge of the print media; the guide may bend the media or pr ovide too much resistance when feeding.
Note: When you print a file from your PC using the Automatic Paper Feeder, make sure that you select the source and the correct paper size from your software application before starting your print job.
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Loading Envelopes
When printing envelopes, remember to use the envelope guide in the Automatic Paper Feeder.
To load envelopes:
1. Lo ad envelop es with the address side f acing up. The end of the env elope with the stamp area must enter the Automatic Paper Feeder first. The right edge of the envelope must align with the raised edge of the en velope gui de.
2. Squeeze the Left Paper Guide and move it to the right until it lightly touches the envelope.
Note: Do not feed stamped envelopes.
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Caution: Never use envelopes with clasps, snaps, windows, coated linings,
or self-adhesive seals. These envelopes may severely damage the printer.
Using the Manual Paper Feeder
Use the Manual Paper Feeder to feed paper one sheet at a time into your machi ne.
Note: When you print a file from your PC using the Manual Paper Feeder, ensure that you select the source and the correct paper size from your software application before starting your print job.
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1. Place the paper in the Manual Paper Feeder and adjust the paper guide to the width of the print material. Slide the paper guide to the right until it lightly touches the stack of print media. Do not tightly press the paper guide to the edge of the print media; the guide m ay bend the media or prevent the media from feeding.
Note: Refer to Loading Paper and Paper Guidelines for specific instructions on loading various types of media.
2. Ens ure that the media is fed into the machin e as far as it will go.
3. Press the Start button to start manual feeding of the media. If you have mor e than one page to print, press the Start button for each page.
Paper Guide
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Paper Guidelines
When sele cti ng or load ing pape r , env elope s, or other special med ia, keep these guidelines in mind:
Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.
Use only high quality, copier grade paper. Avoid paper with embossed lettering, perforations, or texture that is too smooth or too rough.
Store paper in its ream wrapper until ready to use. Place cartons on pallets or shelves, not on the floor. Do not place heavy objects on top of the paper, whether it is packaged or unpackaged. Keep it away from moisture, or other conditions that can cause it to wrinkle or curl.
Dur ing s torag e, moistur e-p roof w rap (any plasti c contai n er or bag) sh ould be used to prevent dust and m oisture from contaminating your paper.
Always use paper and other media that conform with those listed under Specifications in the Appendix.
Use only well-constructed envelopes with sharp, well creased folds.
!
DO NOT use envelopes with clasps and snaps.
!
DO NOT use envelopes with windows, coated linings, self-adhesive seals, or other synthetic materials.
!
DO NOT use damaged or poorly made envelopes.
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Paper Selection
One of the most important things you can do to assure the best possible printing performance of your machine is to select the correct paper. Your machine produces letter quality print on most plain bond papers, including cotton bond and photocopying papers; it does not require special i nk jet papers. However, the print quality varies with different paper types. Be sure to test a type of paper before you purchase a large quantity.
Paper Types
Plain Paper
The machi ne supports paper sizes of letter, legal, and A4 in portrait orientation. You can use regular copier paper, cotton bond papers, and typical letterhead. Always use paper without curls, folds, staples, or dam aged edges.
Inkjet Paper
This paper has been developed specifical ly for printing with inkjet printers. It will produce high quality docu ments which will compare favorably to those produced with a laser printer.
Coated P aper
The coated paper has been developed for high quality printing with minimal or no smearing or running when in contact with water or dam p surfaces, making it a good choice for damp or rainy environments.
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Glossy Photo Paper
Glossy photo paper is a high gloss, thicker paper that produces the look and feel of a photograph. Use this paper to produce photo-realistic prints fr om your pr inter.
Transparencies
Y our trans par encies s hould be products design ed for us e in Ink Jet produc ts, with excellent contrast, sharpness, and color quality. T he transparancy is placed in the m achine with the im age side up.
Iron -on Trans fe rs
Use inkjet T-shirt transfers to create and personalize T-shirts, sweatshirts, aprons, tablecloths, napkins, tote bags, and anything else your imagination allows! Use on any cotton or cotton/poly blend fabric. Your image is printed in mirror image so when you iron it onto the T-shirt, the image is viewed correctly.
Greeting Card Stock
Get the most out of card m aking software with Greeting Cards. These cards give your unique, personalized MESSAGE the look and feel of professional cards. You can create cards, invitations, announcements, and more.
Labels
Use Label products designed for use with Ink Jet products. Label stock can be 8-1/2 x 11 or A4 size material.
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GUIDELINES FOR SPECIAL PAPER AND OTHER MEDIA
Gui delin es for Speci al Paper and ot her Media
Be sure to read any instructions that come with your special paper. These instructions provide important information r egarding how to achieve the highest print quality with these papers.
It is recommended that you feed special paper types one sheet at a time.
For transparencies and glossy photo paper, follow these guidelines:
Let the printed sheets dry completely before storing them. When a printed sh eet has dried comp l etely, cover the pr int ed side with a
sheet of plain (not coated) paper before storing it; this is recom m ended even if you place the sheets in a clear file or plastic holder.
Do not leave the film in the paper tray for long periods of tim e. Dust and dirt may accumulate on the film resulting in spotty printing.
To avoid smudg i ng c aused by fi nger prints, handle transpa rency film and coated paper carefully.
To avoid fading, do not expose the printed film to prolonged sunlight. Store unused media flat. D o not remove papers from their protective
packaging until you are ready to use them. Store unused media at temperatures betw een 59 and 86 degrees
Fahrenheit (15 to 30 degrees Centigrade) . The relative hum idity should be between 10% and 70%.
If the print density of your page is very high, light paper stock may curl slightly due to the lar ge amount of ink. If you need to print dense graphics, try printing on heavier stock.
Do not use thicker paper than meets the specifications for this machine. Printing with a paper that is thick enough to come in contact with the print head nozzles may damage the cartridge.
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INSTALLI NG SOFTWARE
Install ing Software
System Requirements
Proper operation of the WorkCentre 490cx requires that your personal computer meets or exceeds the following system requirem ents:
IBM compatible personal computer, with a Pentium, 100MHz or faster processor
Windows operating environment (Windows 95, Windows 98, Windows 2000, and Windows NT 4.0)
At least 10MB of free hard disk space*
•24MB or more RAM * 10MB minimum hard disk space required for driver installation only. If
installing the additional software packages included on the CD ROM, an additional 70MB free hard disk space is required (70MB Pagis Pro).
Overvi ew of WorkC entre 490cx Dr ivers
Before the WorkCentre 490cx can interface with your computer, you must install driver files. These drivers will enable your computer to properly communicate with the WorkCentre 490cx for pr inting and scanning operations.
All of the necessary drivers are contained on the CD included with your WorkCentre 490cx.
S o ftware Included Wit h the W orkC entre 490cx
For your convenience, in addition to the driver files, the scanning program Pagis Pro 2.0 (a suite of scanning applications) is also included on the CD ROM.
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INSTALLI NG SOFTWARE
S o ftware Instal lation Procedur e
In Windows 95/98, Windows 2000, or Windows N T 4.0
1. Make sure the Xerox WorkCentre 490cx is connected to your computer.
2. Power off the WorkCentre 490cx by unplugging it from the wall outlet.
3. Turn on your PC and start Windows.
4. Pow er on the Workce nt re 490c x by plugg ing it into a gr ound ed wall outle t.
5. Insert the supplied CD into your computer’s CD ROM drive. The Xerox Wor k Centre 490cx install ation program will begin.
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INSTALLI NG SOFTWARE
If the program does not start:
a) From the Start menu, select Run (Windows 95/9 8, Win dows 2000, a nd
NT 4.0).
b) Ty pe D:\X INS T ALL. EX E (whe re "D" repr esent s the lett er design ati on of
the computer’s CD ROM drive), and click OK to start the installation program.
The Xerox WorkCentre 490cx installation program wi ll begin.
Note: You must shut down and restart your computer to complete the installation process. If your computer does not shut down and restar t autom atically, you must shut it down manually and restart it before the changes you have made take effect.
Note: The WorkCentre 490c x will be selected as the Defau lt printe r in Windows after installing the printer driver.
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UNINSTALLI NG SOFTWARE
Uninstalling Software
Uninstallation of software is required only if you are upgrading the software, or if you r installat ion fails.
In Window s 95/98, Windows 2000, or Windows NT
1. Start Windows.
2. From the Start menu, select Programs.
3. Locate the Start Menu Program Item for the component you wish to uninstall.
4. Click on the Submenu uninstall icon for the component you wish to remove.
A window will open prompting you to confirm that you wish to remove the selected application.
5. Click on Yes.
6. Uninstall Shield launches and the com ponent is uninstalled.
Note: Each software component must be uninstalled one at a tim e.
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USING THE CONTROL PANEL
Using the Control Pa nel
Pri nt Functions
Form Feed Use to e ject paper fro m the printer if the
paper is not automaticall y fed o ut from the printe r afte r pri nting . Also, use to load p aper i f the machine runs out of paper during a PC print job.
FA X Functions
Resolution Us e to c hoo s e the resol ution of copied or transmitted docum ents. Confirm Use to print out con firm at ion message of successful FAX transmission. Receive Mode Us e t o deter m ine t h e m od e f o r F A X reception.
C opy Functi ons
Copy/BW Use to select the copy mode. Reduce/Enlarge Use t o change the size. Collate Use to select copy collati on if desir ed.
Menu Use to choose special
functio ns. Exit
Us e to ex i t an y func t io n or mo v e up in the m enu level.
Up an d Down Bu ttons Use to display the next or previous
menu item. Also used to make adjustments. Select
Use to choose a menu selection or move down in the menu level.
Rig ht and Lef t Button s Use to move cursor left or right across
the displa y.
Busy LED Indicates the m ac hi ne is in use. ALAR M LED Indicates a malfunction.
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USING THE CONTROL PANEL
Job Status Use to verify background
printing job sent from the PC.
S pe ed Di a l Use to dial calls and send
fax documents by en ter ing a 2-digi t number.
Redial/Pause Us e to redial the last
ph one number called. You can also use it to add a pause when storing a number in memo ry.
On Hook Dial Use to adjust the volume
of the internal speaker an d for on-hoo k di aling.
LCD Dis play The display shows the current
status of your machine, and guides you through various tasks using a menu system for each operation.
Lighten/D arken Us e to c han ge th e
contrast of the copied or transm i tte d documents.
Number Ke y pa d Use to dial numbers
manually or to enter letters and numbers for various programming functio ns.
Reports Us e to print out r eports and lists of
significant machine information. Clear/Stop
Use to stop an operation of any kind. Start Us e to s tar t a jo b. A lso use t o activa te the
selection shown on the LCD display.
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SYSTEM SETUP
System Setup
Ringer Volume
You can adjust the volume of the ringer to the desired loudness.
1. Press the Menu button, then press the 0 + 4 buttons on the keypad. Press the Start button. The display i ndicates RINGER VOLUME ?.
2. Press the Start button, then press the Up or Down button to choose the desired loudness of the ringer. You can choose between OFF, LOW, MED (medium), or HIGH settings.
The selected ringer sounds and the display indicates the loudness level.
Note: The machine will work normally even if the ringer is set to off.
3. Press the Start button when the des ired volu me level is select ed. The disp la y indi cates the ne x t setup me nu, D EF AULT SET TING ?. For detai ls on the Defau lt Settings menu, see Default Settings.
4. To return to Standby mode, pres s t he Clear/Stop button.
RINGER VOLUME L EVE L [MED]
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SYSTEM SETUP
Default Settings
The default print resolution and contrast can be set to their most frequently used modes. Whenever a document is sent or copied, the home contr ast and reso luti on mod e will be activated unless otherwise changed by using the Resolu tion or Contrast button on the control panel.
1. Press the Menu button, then press the 0 + 4 buttons on the keypad. Then pr es s the Start button. The display indicates RINGER VOLUME
?.
2. Press the Up or Down button until DEFAULT SETTING ? appears.
3. Press the Start butt on. The displ a y promp ts yo u to choose Reso luti on or Contrast.
4. Press 1. or press the Start button to enter the Default Resolution set up menu. You may also use the Up and Down buttons to select.
1.R ES OLUTI ON
2.C ON TRAST
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SYSTEM SETUP
RESOLUTION
1. Press the Left or Right button repeatedly until you locate the desired mode:
!
STANDARD – use with most documents.
!
FINE – use for documents with fine detail, such as small print.
!
SUPER FINE – use for documents that have extremely fine detail.
2. Press the Start button to select the desired Default Resolution. The display again prompts you to choose Resolution or Contrast.
DEF. RESOLUTION [ FI NE ]
1.RESOLUTION
2.CONTRAST
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SYSTEM SETUP
CONTRAST
1. Press the Up and Down buttons or 2 on the Number keypad to enter the Default Contrast setup m enu.
The cur ren t Default Re solut ion is display ed.
2. Press the Left or Right button repeatedly until you find the desired mode:
!
NORMAL–use wi th documents of average or nor m al contrast.
!
DARKEN–use with documents with low contrast or light images.
!
PHOTO–use with documents containing photos or for faxing
!
LIGHTEN–use with documents with high contrast or dark images.
3. Press the Start button to select the desired mode. The Resolution o r Contrast setup menu selection is displayed.
4. Press the Clear/Stop button to re tu rn to Standby mode.
D EF . CONTR AST [ NORMAL ]
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SYSTEM SETUP
Arrange Alignment
The Arrange Alignment menu settings provide an easy way to check and adjust Ink Cartridge print head alignment. To run the Arrange Alignment:
1. Press the Menu button, then press the 1 + 2 buttons on the keypad. Then press the Start button . The display indicates SELF TEST ?.
2. Press the Down button. ARRANGE ALIGNMENT ? appears in the displ ay.
3. Press the Start button. PRINTING... appears on the LCD display. The WorkCentre 490cx prints out a Cartridge Alignment pattern sheet
consisting of a series of six test patterns. The patterns are designated A,B,C, D, E and F. Each pattern is made up of a series of lines which are individually numbered. By selecting the straightest line from each pattern, you can optimize the print head alignment.
After printing out the Cartridge Alignment sheet, the Cartridge Maintenance set up menu appears on the LCD display.
The letter A, located on the right end of the lower line in the display, corr esponds to alignment test pattern A. The range of numbers bracketed in the center of the display line indicates the range of valid pattern selection choices. The flashing number on the left side of the display indicates the line from print pattern A that is currently selected as optimal.
CARTRIDGE MAINT. <15> [0-30] A
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SYSTEM SETUP
4. Using the Number Keypad, enter the number of the line which appears the straightest from pattern A.
5. Press the Up and Down button to confirm your selection. The LCD panel updates and the setup screen for the Alignment B test pattern is displayed.
6. Repeat steps 4 and 5 for Alignment test patterns B through F.
Note: After entering the value for Alignment test pattern F, the user is returned to normal operation.
Cl e a n Hea d
The Clean Head procedure cleans the print nozzles and removes any deposits that may impair printing functions.
To run the Clean Head Procedure:
1. Press the Menu button, then press the 1 + 2 buttons on the keypad. Then press the Start button . The display indicates SELF TEST ?.
2. Press the Up button twice. CLEAN HEAD ? appears in the LCD displ ay.
3. Press the Start button. PRINTING... appears on the LCD display.
The WorkCentre 490cx prints a head cleaning test pattern. Note the series of diagonal lines across the top and bottom of the test pattern. Breaks within a line of the same color indicate a clogged nozzle. Try running the Clean Head procedure again if you see breaks in the diagonal lines.
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SYSTEM SETUP
S elect Language
Select Language allows you to configure the default language for the LCD pane l disp lay . Y ou may c ho ose between two diff e rent lan guage s : Eng lish and French.
To select a defa ult language:
1. Press the Menu button, then press the 0 + 4 buttons on the keypad. Then press the Start button . The display indicates RINGER
VOLUME?.
2. Press the Up or Down buttons until SELECT LANGUAGE ? and ITEM 1-2 appear in the LCD display. Then press the Start button.
3. Press the Up or Down buttons to scroll through the language options. A flashing cursor will ind ic ate the currently sele c ted language.
4. Press the Start button to confirm your language selection.
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SYSTEM SETUP
Adjusting Speaker Volume
1. Press the On-Hook Dial button on the front panel to adjust the speaker volume. If you cannot hear a dial tone, check the phone line
connection.
2. Press the Up or Down button once. The display indicates the current volume level. Press the Up or Down button repeatedly until the desired loudness setting i s displayed.
3. After choosing the desired volume level, press the On-Hook Dial button to return to the Standby mode.
S etting the Clock M ode
You can configure your machine to display time using either a 12 hour or 24 hour format.
1. Press the Menu button, then press the 0 + 1 buttons on the keypad. Then press the Start button. PAPER SIZE appear s on the display.
2. Press the Up button two times. CLOCK MODE appears on the LCD display. The display prompts you to select either a 12 hour or 24 hour Clock
Mode.
3. Press 1 to select a 12 hour Clock Mode, or Press 2 to select a 24 hour Clock Mode.
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SYSTEM SETUP
Setti n g the Date an d Time
The current date and time are shown in the display when the machine is on and re ady for use (Sta ndby mod e). Th e date and time are pri n ted on all f axes you send.
1. Press the Menu button, then press the 0 + 3 buttons on the keypad. Then pr es s the Start butto n. The cur rent dat e and tim e are displayed.
A flashing cursor prompts you to enter the date.
2. Using the number keypad, enter the current date using a MMDDYYYY or DDMMYYYY date format. If you make a mistake, use the right and left buttons to move the cur sor to the digit you wish to change.After entering the date the flashing cursor will move into the first d igit of the time.
Note: The Date and Time format is determined by country location.
3. Usi ng the num ber keypad , enter the c urrent tim e. Rememb er to enter the time according to the current Clock Mode setting (12 or 24 hour format). Refer to the previous section, CLOCK MODE for details.
10-27-1998
04: 06 (PM)
27-10-1998
04:06 (PM)
MMDDYYYY
DDMMYYYY
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SYSTEM SETUP
4. Press the Start button when the date and time settings displayed are corr ect. The display indicates the date and time you have set, then returns to Standby mode.
Note: If an invalid number is entered, the m achine beeps and does not proceed to the next step. If this happens, enter the correct num ber.
Set ting the S ystem I D (Your N um ber and Name)
In some countri es you are requ ired by l aw to in dicate y our fa x numbe r on any fax you send.
The System ID, containing your telephone number and name,
will be printed at the top of each page sent from your machine.
1. Press the Menu button, then press the 0 + 2 buttons on the keypad. Then pres s the Star t button. SYSTEM NUMBER appears in the LCD
display. A flashing cursor in the display prompts you to enter the telephone number.
Note: If there is a number previ ously registered, it appear s in the display.
2. Enter the telephone number ( up to 20 digits) to which your machine is connected. You can enter a space by pressing the Right butto n two times.
If an incorrect number is entered, press the Left or Right button to m ove the cursor under the incorrect digit, then enter the correct number.
3. Press the Start button when the corr ect number is displayed. The display prompts you to enter your ID name.
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SYSTEM SETUP
4. Enter yo ur ID name . This c an be any nam e up to 40 cha ract er s in lengt h. You can enter alphanumeric characters using the number keypad. Special symbols such as + and - can be included by pressing 0 repeatedly.
Note: If there is an ID name previously register ed, it appears in the display.
If you want to enter the same letter or number in succession (for example, SS, AA, 777), enter one digit, then move the cursor by pressing the R ight
button, and enter the next digit.
Use the Right button to insert a space in the name. Pressing the Right
button two times moves the cursor two positions to the right, creating a
space. For addi tional details on how to use the number keypad to enter
alphanumeric characters, see Entering Alphanumeric Characters.
5. Press the Start button when the name in the display is correct.
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SYSTEM SETUP
Reports/Lists
Your fax machine can print reports or lists containing useful information like Scheduled Jobs and System Data. The following reports are available for selection by the user:
TX and RX/Journal Thes e jou rnals con sis t of a T ran smis sion R ep ort an d a Reception Repor t.
Each report contains information concerning transmission or reception activities. They can be printed on command, or automatically if certain conditi ons are met (see Selectable Options). These reports will be automatically printed after every 40 transmissions or receptions.
Schedule Information List (Schedule Job) The Schedule Inform ation List provides information about documents
currently stor ed for Delayed Transmission, P riority Transmission, Me mory Transmission, Continuous Polling, and TX Polling. The list shows the starting time, type of operation, etc.
Telephone Number List (Phone Book) Thi s Telepho ne N umbe rs List indic ate s all of the numbe rs curr entl y stor ed
in machine memory as One-Touch Dial numbers, Speed Dial numbers, and Group Dial numbers.
System Data List This System Data List indicates the status of the user-selectable options.
See User Options (System Data). After changing any setting, print this list to confirm your changes.
Help Li st This quick reference guide consists of a list detailing the machine’s basic
functions and commands.
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SYSTEM SETUP
M essage Conf irm ation Rep ort The Mes sa ge Confi rm ation Report list s importa nt in form ation abo ut fax es
sent from your machine including: the remote site fax number, a sample of the transmitted text, the number of pages faxed, the communication mode, and the communication results.
You can set up your machine to pr int a TX Confirm report:
!
Automatically after each transmission (ON).
!
Automatically only if an er ror occurs during transmission (ERR).
The machine can be set to pr int no report at all (OFF). You can print this report manually whenever you want by pressing the Confirm button
on the control panel.
To Print Reports/List s
1. Press the Reports button.
2. Press the Up or Down button to until the desired report or list is displayed Press the Start button. The selected report or list will be pr inted out.
Note: To obtain a Message Confirmation Report, press the Confirm button.
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AUTOMATIC REPORTS
Automatic Reports
Some reports will print out a utomatic ally depending on m achine status. The user is not required to select these reports.
Note: Any report or l ist w hich is configur ed to print automatically will not print if your machine runs out of ink or paper, has a paper jam , or is printing a file sent from a PC.
Multi-Communication Report This report is printed automatically after sending to or receiving from
more than one location, and provides detailed information about the operation.
Power Failure Report This report is printed out automatically if the memory has not been
backed up when power is restored following a power fai lure. This report shows any data (if any) that was erased due to the power failure.
User Options (System D ata)
Your machine has various user-selectable features. These options are preset at the factory, but you may need to change them. To find out how the options are currently set, print the System List. For more information on printing the list, see To Print Reports/Lists.
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SETTING AN OPTION
Se tt ing an Option
1. Press the Menu button.
2. Press the 0 + 1 buttons on the keypad. Then press the Start button. The display shows the first option menu.
3. Scroll through the options by pressing the Down or Up buttons repeatedly.
4. When the option you want appears in the display, enter the number for the desired setting.
Or You can use Left or Right buttons to select the desired setting.
5. Press the Start bu tto n to store your choice in mem o ry. You can exit from the System Data setup mode at any time by pressing
the Clear/Stop button. W hen you press the Clear/Stop butto n, t he machine stores the options you changed and returns to the Standby mode.
Select able Options
These instructions assume you’ve followed the steps listed in the previous procedure, Setting an Option, and the m achine is prompting you to change one of the options listed below.
All of these opt ions are me nu setti ng s acce ssed by t he Syste m Data (Press the Menu button, pr ess the 0 + 1 buttons on the keypad. Then press the Start button).
PAPER SIZE - Selec t the paper si z e you will be print ing on. Press 1 for letter (LTR), 2 for A4 size, or 3 to use legal (LGL) size paper.
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SETTING AN OPTION
MESSAGE CONF. - A message confirmation report showing transmission information; whether the transmission was successful, how many pages were sent, etc.
Press 1 to print a confirmation report automatically each time you send a fax (ON).
Press 2 to turn this feature off (OFF). Press 3 to print only when an error occurs and the transmission was not
successful (ERR).
AUTO JOURNAL - The journal is a report providing detailed information about the previous 40 communication operations including times and dates.
Press 1 to print the journal automatically after every 40 transmissions or receptions (ON).
Press 2 to disable automatic printin g of t he Jo urnal (OFF). Yo u can s till print Journal reports manually at any time. See To Print Reports/Lists.
REMOTE RCV CODE - The remote receive start code al lows you to initiate fax reception from an extension phone plugged into the EXT jack on the side of the machine. If you pick up the extension phone and hear fax tones, enter the Remote Code and the machine will start re c eiving. The Remote Code is preset to *9* at the factory. You may change the Remote Code by selecting any number from 0 to 9 on the numeric keypad.
DIAL MODE - Select the type of dial system your fax machine is connected to:
Press 1 if the fax machine is connected to a tone (Touch Tone) dial line. Press 2 if the fax machine is connected to a pulse (Rotary) dial line.
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SETTING AN OPTION
Note: Pulse (Rotary) dialing is not available in all countries.
ECM MODE (Error Correction Mode) - This mode compensates for poor line quality and ensur es accurate, error-free communication with any other ECM-equipped facsi mile machine. If the line quality is poor, transmission time may be increased when ECM is enabled.
Press 1 to turn the Error Correction mode on. Press 2 to turn the Error Correction mode off.
There are two RX Reduction modes available, On and Vertical Only. Press 1 to turn the RX reduction feature on. N ote that this feature does
not apply to the copy mode. This will re duce incoming pages equally along each axis in order to
maintain the proportionality of the original image, as shown below.
Original
Rec eived Dat a
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SETTING AN OPTION
Press 2 to turn off RX Reduction. Press 3 to enab l e ve rtical only R X Reductio n. The mac hine wi ll reduc e an
incoming page containing overflow data along the vertical axis only. The net effect will be a vertical c omp ression o f the image as shown below:
DISCARD SIZE - When receiving or copying a document as long as or longer than the paper installed in your fax machine, you can set the fax m achine to di scard any exc ess i mage at the botto m of the page, to fit into the r ecording paper size.
If the rece i ved p age is outs ide the marg in you set , it will be printed on two sheets of paper at the actual size.
If the data is within the margin, and the Auto Reduction feature is turned ON, it will be reduced t o fit into the appropriate si z e paper (Discard does not take place). If the Auto Reduction feature is turned OFF or fails, the data within the margin will be discarded.
Using the number keypad, enter the desir ed discard size (0-30 mm), and press the Start button to store your selection.
REDIAL INTERVAL - Your machine can automatically redial a remote fax machine if i t was busy or does not answer the first call.
Enter the number of minutes (from 1 to 15) using the number keypad.
REDIALS - Enter the number of redial attempts (from 0 to 2) you wish your machine to make.
Original
R ec eived Data
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SETTING AN OPTION
Note: If you enter 0, the machine wi ll not redial.
ANSWER ON RINGS - You can select the number of times your machine r ings befor e ans werin g an in coming call. If y ou ar e u sing your ma chi ne as both a telephone and a fax m achine, it is recommended that you set the ring count to at least 4 to allow you time to answer a call.
Enter the ring count by selecting a number from 1 through 7 on the number keypad.
SEND FROM MEMORY - With this feature enabled, all transmission documents are automatically scanned into memory, and it will not be necessary to wait until documents in the Automatic Document Feeder (ADF) are sent out before you can send or store other fax jobs.
Press 1 to turn this feature on. Press 2 to turn this feature off.
LOCAL ID - Enabling this feature causes the m achine to automatically print the page number, date, and time of the reception at the bottom of each page of a received document.
Press 1 to turn this feature on. Press 2 to turn this feature off.
CONT. POLL REPORT (Continuous Polling Report) - You can configure your WorkCentre 490cx to automatically poll and r etrieve faxes from unattended fax machines. This can be set up to occur daily at regular intervals. By enabling the Continuous Polling Report, every time continuous polling ends a multi-communication report will be printed. The report will contain the results for each registered station.
Press 1 to turn this feature on.
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SETTING AN OPTION
Press 2 to turn this feature off. FAXPRINT QUALITY - This featur e determines the print quality for
incoming faxes. The two choices available are Letter Quality (LQ) and Dra ft. Letter Quality Faxp rint will print out faxes at a higher resolution than Draft Faxprint Quality. However, Letter Q uality Faxprint will print more slowly and consume more ink.
Press 1 to choose Letter Quality printing of incoming faxes. Press 2 to choose Dra ft Qu ality printing of incoming faxes.
CLOCK MODE - Use this feature to determine how time is displ ayed on your machine.
Press 1 to select a 12 hour Clock Mode. Press 2 to select a 24 hour Clock Mode.
DRPD (Dist inctive Ring Pattern Detection) MODE - Di s tinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds. This feature is often used by answering services who answer telephones for m any different clients. They need to know which number someone is calling on to properly answer the phone.
Using the Distinctive Ring Pattern Detection feature, your fax machine can "learn" the ring pattern you designate to be answered as a fax. Unless you change it, this ringing pattern will continue to be recognized and answered as a fax call. All other ringing patterns will be forwarded t o the extension telephone or answering machine plugged into the EXT jack.
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SETTING AN OPTION
Note: Before using the Distinctive Ring Pattern Detection option, Distincti ve
Ring service must be installed on your telephone line by the telephone company. To set up Distinctive Ring Pattern Detection, you will need another telephone line at your location, or someone available to dial your Distinctive Ring phone number from outside.
You can suspend or change Distinctive Ring Pattern Detection at any time:
1. Press the Menu button.
2. Press the 0 + 1 buttons on the keypad. Then pr ess the St art button.
3. Press the Up but ton once. The DRPD learn mod e menu is displ ayed .
4. Press 1 to turn DRPD on, or press 2 to turn DRPD off. If you press 1 to set up the Distinctive Ring Pattern Detection, the LCD
displays WAITING RING. Call your (DR) fax number from an o th er telephone. It i s not necessary to place the call from a fax machine. When your m achine begins to ring, do not answer the call. The machine requires several rings to learn the pattern.
When the machine completes "learning," the LCD displays END DRPD SETUP.
With the DRPD feature active, DRPD appears in the display and the previously set reception mode is ignored. If you turn DRPD off, the machine returns to any previously set reception mode.
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SETTING AN OPTION
Note: DRPD must be set up again if you re-assign your fax numb er, or
conne ct the mac hine to anot her tel ep hone line. After D RPD has been set up, call yo ur fax num ber ag ain to v erify that t he m achine answ e rs wit h a fax tone, then have a call plac ed to a differ ent num ber ass ign ed to that s ame line to be sure the call is not answered by the 490cx.
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Chapter 2 Making a Copy
Click on one of the following topics, or use the Search button on the left.
Making a Copy Changing Cop y Setup Collating and Sorti ng Changing t he Paper Type
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MAKING A COPY
Making a Copy
Your machine is a high quality copier which offers the following features:
Color Copies - The WorkCentre 490cx can act as a color copier for local
copies.
Adju stabl e Contra st - Using the LIGHTEN-DARKEN button, the contrast
setting can be changed to obtain the best copy quality for documents containing faint markings, dark images, photographs or other halftone images.
Multiple copies - 1 to 99 copies of the document can be made.
Enlarg e\Reduce - Using the ENLARGE-RED UCE menu, you can reduce
or enlarge the size of a copied image fr om 25% to 200% in increments of 1%.
Collation - When the COPY-COLL ATE menu option is set to ON, the
machine sorts the copy job. For example, if you print two copies of a three-page document, the machine prints one complete docum ent (page 1, page 2, page 3) before printing a second copy (page 1, page 2, and page 3). If the Photo Mode is selected,COPY-COLLATE is set to off.
To make a single copy:
1. Adjust the document guides to match the width of the document.
2. Slide the document face down in to the A utom atic Do cumen t Feed er unt il it
is grasped and pulled into the machine. The DOCUMENT READY prompt is displayed on the LCD display.
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MAKING A COPY
one time.
3. Press the Copy/BW button until the desired Copy Mode is displayed.
You may choose COLOR-DRAFT, COLOR-NORMAL,COLOR- PHOTO, MONO-DRAFT, MONO-N ORMAL and MONO-PHOTO.
Note: If you want to change the contrast or copy si ze, refer to Changing
Copy Setup.
4. Using the keypad, enter the desired number of copies, which is 1 in this
case.
5. Press the Start button. The mac hine will make a co py.
To make 2 or more copies:
1. Adjust the document guides to match the width of the document.
2. Slide the document face down in to the A utom atic Do cumen t Feed er unt il it
is grasped and pulled into the m achine. The Document Ready prompt is displayed on the LCD display.
3. Press the Copy/BW button until the desired Copy Mode is displayed.
You may choose COLOR-DRAFT, COLOR-NORMAL,COLOR- PHOTO, MONO-DRAFT, MONO-N ORMAL and MONO-PHOTO.
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MAKING A COPY
Note: If you want to change the contrast or copy si ze, refer to Changing
Copy Setup.
4. Press the Co llate bu tto n, then press 1 on the keypad. This turns on
copy col lation.
Note: After making a copy , collat ion is turned o ff. If you want to collate agai n, you must turn collation on again.
5. F or Normal collation, press 1. To reverse the copy from the order of the
original document, press 2. For more information on collation, refer to
Collating and Sorting.
6. Using the keypad, enter the desired number of copies.
Note: Do not enter more than tw o digits (1 - 99) or the machine will only acce pt the last two d igits, or it will attempt to place a phone call to the digits enter ed.
7. Press the Start but ton. The machine will make th e sele c ted num ber of
copies.
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CHANGING COPY SETUP
Changing Copy Setup
1. Wi th the document inserted in the Automatic Document Feeder, press the
Lighten/Darken button. The current Contrast setting is displayed on the LCD display.
2. To change the Contrast, continue to press the Lighten/Darken button.
The setting will change each time you press the button. You may choose Normal, Darken, Lighten or Photo.
Note: After releasing th e but ton, the machine will switch to the mode currently displayed. It is not necessary to press any other buttons for this action.
3. When the desired Contrast setting has been selected, return to the
procedure that was being performed.
CONTRAST
[ NORMAL ]
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CHANGING COPY SETUP
To Change Copy Size:
1. Wi th the document inserted in the Automatic Document Feeder, observe
the LCD display. The current copy size setting is displayed on the LCD display.
2. To change the Copy Size, continue to press the Reduce/Enlarge
button. The number in the right corner of the bottom line shows the current image percenta ge. To reduce or enl ar ge the image si ze, enter the percent value (25 to 200) using the keypad.
Note: After releasing th e but ton, the machine will switch to the mode currently displayed. It is not necessary to press any other buttons to complete this action.
3. Press the Down button to confirm your setting. Return to the
procedure that was being performed.
DOCUMENT RE ADY
AUG--20--2000 100%
REDUCE/ENLARGE [25-200%] <100>
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COLLATING AND SORTING
Collating and Sorting
The 490cx is normally set with the Collation off. Therefore, collating copies always requires that the collation be turned on before copying. Otherwise, the c opies will be uncollated.To Collate and Sort copies:
1. Wi th the document inserted in the Automatic Document Feeder, press the
Collate button. The LCD display shows the Copy Collate options.
2. Selecting 1. ON will collate your co pies. There are two collation modes,
NOR (Normal) and REV (Reverse).
COPY C OL LA T E
1.ON 2.OFF
COPY PR IN T ORD ER
1. NOR 2. REV
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COLLATING AND SORTING
a) Selecting REV will produce copies collated in the sam e order that the
original document is in. The machine will make one copy of page 1, page 2, and page 3, in order, then make a second copy of page 1, page 2, and page 3 until all copies have been made.
b) Selecting NOR will make copies in reverse ord er of the or iginal
document. The machine will make one copy of page 3, page 2 and page 1 (reverse order), then make a second copy of page 3, page 2, and page 1, until all copies have been made.
3. Selecting 2: OFF will make the requested number of copies of page 1
completely, then page 2, then page 3, etc. These copy sets will all be stacked atop of one another in the Paper Output Tray.
1
1
2 2
3
3
Sort - REV
3
3
2 2
1
1
Sort - NOR
Group-NOR-SORT
12
1
1
2
2
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CHANGING THE PAPER TYPE
4. Press the Start button to begin the copy operation.
Note: The Collate function is not available in the Photo or Color Modes.
Changing the Paper Type
The copy quality can vary depending on the type of paper you are using. Gener ally, if you use better quality paper, and tell the WorkCentre you’re using better paper, you’ll get a higher qualit y c opy. You can conf igur e the WorkCentre for the following paper types:
•Plain
•Premium
Glossy
Transparency
To change the paper type:
1. Press the Menu button.
2. Press the Up button until "Menu 13" appears in the LCD display.
3. Press the Start button to display the Paper Type menu.
4. Press Up button or Down button until until the number
corresponding to the desired paper type blinks.
5. Press the Start button. The WorkCentre 490cx returns to idle state.
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Chapter 3 Sending a Fax
Click on one of the following topics, or use the Search button on the left.
Options for Se nding a Fax Using the WorkCentre 490cx Manual Faxing
Preparing Do cumen ts for Faxing or Scanni ng Sending a Fax Manually Sending a Fax Using a Speed Dial Number Sending a Fax Using Group Dialing (Multi-Address Transmissi on) Sending a Fax Af ter Talki ng Canceling a Transmi ssion Confirming a Transmi ssion Memory Transmi ssion (Broadcasting) Delayed Trans mission Adding Document s To a Standby Operat ion Cancelin g a Standby Operation Speed Dialing Group Dialing (for Multi-Add ress Transm issi on) Setting Document Resol ution and Contrast Resolution Contrast
More options on the next page ...
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Using the Number Keypad Redial/Pause Redial Memo ry Automatic Redial Job Status On-Hook Dial Searchi ng for a Number in Memory Tone Switching Priority Transmission
Polling
What is Polling? Adding Documents To the Job to be Polled Cancelin g a Job Al read y i n M em or y W hi ch is Waiting to be Polled
PC Faxing
What is LaserFAX Lite? LaserFAX Instal l ation Sending Faxes wi th LaserFAX Lite Fax Conversi on Dialog Advanced Feat ur es LaserFAX Application Features The LaserFAX Phonebook Trouble shooti ng Laser FAX
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OPTIONS FOR SENDING A FAX USING THE WORKCENTRE 490CX
Opt ions for Se nding a Fax Using the WorkCentre 490cx
You can send faxes with the WorkCentre 490cx in one of two ways:
By placing the document in the Automatic Document Feeder and entering
the information required for faxing at the WorkCentre 490cx Control Panel. This is called Manual Faxing.
For information and instructions for Manual Faxing, refer to Manual
Faxing.
By faxing the docum ent directly from your computer workstation using
Laser F AX Lite , a softwar e appl icati on inc luded wi th you r Work Ce ntre. This is called PC Faxing.
For information and instructions for PC Faxing, r efer to PC Faxing.
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MANUAL FAXING
Manual Fa xing
This sect io n provides info rma tion and i nstr uct ions for fax ing a docum ent fr om the WorkCentre 490cx using the features of the Control Panel.
Preparing Document s for Faxing or Scanning
You can fax documents that are printed on standard letter, legal or A4 size paper. Follow these guidelines to prepare your documents.
Do not attempt to feed the following types of documents into the machi ne:
!
carbon- paper or carbon-backed paper
!
coated paper
!
onion skin or thin paper
!
wrinkl ed or cr eased paper
!
curled or rolled paper
!
torn paper
Note: If your document falls into any of the above categories, make a copy of the document on a platen glass copier. Use the copy for insertion into the Automatic Document Feeder.
Remove all staples and paper clips before feeding the document.
Make sure any glue, ink or correction fluid on the paper is completely dry
befor e loading the document.
Do not load documents containing different sizes or weights of paper.
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MANUAL FAXING
Send ing a Fax Ma nual ly
1. Adjust the document guides to match the width of the document.
2. Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine.
The display alternately reads DOCUMENT READY and shows the remaining memory capacity. Up to 30 sheets may be inserted at a time.
To insert more than one sheet, ensure that the bottom sheet enters first. Stagger the leading edge of the sheets slightly and insert them with light pressure to ensure smooth feeding.
To add pages while the fax is sending, insert them face down into the Automatic Document Feeder on top of the already loaded sheets. If you are loading pages that are unusually thick or thin, feed one sheet at a time.
Document Guides
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MANUAL FAXING
3. If necessary, adjust the document resolution and contrast. See
Resolution and Contrast.
4. Using the Number keypad, enter the number of the fax ma chine to which you wish to send the document. If you make a mistake while entering a number, move the cursor under the i ncorrect digit by using the Left or Right buttons, and correct the number. You may also delete
incorrect numbers by pressing the Clear/Stop button.
Note: A phone number must be four digits or more. If it is less than four digit s , a copy operation will start.
5. Press the Start button when the number appears corr ectly in the displ ay. The machine dials the number and begins to transmit the fax.
If you wish to cancel the fax, pr ess the Clea r/Stop button two times.
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MANUAL FAXING
Sending a Fax Using a Speed Dial Number
1. Adjust the document guides to match the width of the document.
2. Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine.
3. Press the Speed/Dial button, then enter a two digit s peed dial lo cation number. For information on storing numbers in memory, see Speed
Dialing.
4. Press the Start button to dial the number. The machine will scan the document and dial the numbe r automatically.
When the remote fax machine answers, th e docume nt will be tr ansmitte d automatically.
Note: You can store Speed Dial numbers so you can dial your most frequently used numbers with a two digit speed dial number. For information on storing numbers in memory, see Speed Dialing.
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MANUAL FAXING
Send ing a Fax Using Group Di a ling (Multi-Address Transmission)
Group Dialing can be used in conjunction with Memor y Transmission or Delayed Transmission faxing operations. However, before you can access the Group Dialing feature, Group Num bers must be configured. See Group
Dialing (for Multi-Address Transmission) for more information.
To send a fax using the Group Dialing feature:
1. Adjust the document guides to match the width of the document.
2. Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine.
3. Follow the procedur e for the desired operation (see Memory
Transmission (Broadcasting) or Delayed Transmission).
4. When you come to the step where the display prompts you to enter the remote fax num ber, enter the Group Number. Press the Men u button, then press the 1 +1 buttons on the keypad. Then press the Start
button.
5. Select a group from the Speed Dial Directory.
Note: You can use only one Group Num ber in a single operation.
6. Continue the procedure to complete the (Memory Transmission or Delayed Transmission) operation. Your machine wi ll automatically scan the document into memory and subsequently dial each of the numbers included in the group.
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MANUAL FAXING
Sending a Fax After Talking
If your machine is equipped with handset, or if you have a phone connected to the EXT jack o n t he side of the ma c hine, you c an sen d a fax af ter spe aking with a pe rson at the remote site.
1. Adjust the document guides to match the width of the document.
2. Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine.
3. Pick up the handset of the telephone connected to the EXT jack.
4. Call the remote location . DIAL FAX NUMBER THEN PRESS START appears in the LCD display.
Note: For a successful fax transmission, it is imperative that steps 5 to 7 occur in the proper order.
5. When finished talking, instruct the person at the rem ote location to start their fax machine. They can then hang up.
The remote fax machine will send the initial fax tones.
6. Wait until you hear the fax tone from the remote fax machine.
7. Press the St ar t button on the W orkCentre 490cx. The machine begins to transmit.
8. Replace the handset.
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MANUAL FAXING
Canceling a Transmissi on
To cancel a fax:
1. Press the Clear/Stop button at any time dur ing the transmission. The machine continues to send the fax, and the display shows a
message warning you that the machine is in use.
2. Press the Clear/Stop button again to cancel the transmission.
Confirming a T r ansm iss ion
A Message Confirmation report shows whether the transmission was successful and how many pages were sent.
When the last page of your document has been sent successfully, the machine beeps and returns to Standby mode.
To print a Message Confirmation report:
1. Press the Confirm button in the Fax Column on the Control Panel.
2. The machine prints out a Message Confirmation report.
You can configure your machine to print out a confirmation report autom atically each time a fax is sent.
To automaticall y print a confirmation report:
1. Press the Menu button, then press the 0 + 1 buttons on the keypad, then press the Start b u tton.
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MANUAL FAXING
2. Press the Up or Down buttons repeatedly until MESSAGE CONF. appears in the display.
a) Press 1 to print a confirmation report automatically each time you send
a fax (ON).
Or
b) Press 2 to turn th is feature off (OFF).
Or
c) Press 3 to pr int only when an error occurs and the transmission was
not successful (ERR).
If an error occurred during your fax tr ansmission, an error message appears in the display. If you receive an er ror message, press the Clear/Stop button to clear the message and try to send the document again.
For a listing of error messages and their meanings, see LCD Display Error
Messages.
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MANUAL FAXING
Memory T ransm i ssio n (Broadcast i ng)
With Memory Transmission (Memory TX), documents are stored in memory and automatically sent to one or more remote stations. Use this feature to send your documents to m ultiple locations.
You can store a maximum of ten fax numbers for a memory transmission. If you need to send your fax to more than ten locations, you can increase the number of fax locations dialed by including a Group Dial number as one of the ten numbers.
After sending, the documents are automatically erased from memory.
1. Adjust the document guides to match the width of the document.
2. Slide the document face down into the Automatic Document Feeder until it is grasped and pulled into the machine.
If necessary, adjust the r esolution and contrast. For details, see Resolution and Contrast.
3. Press the Menu button, then p ress 0 + 7 buttons on the keypad. Then press the Start button.
4. Enter the telep hone num be r of the remote machine. There are two methods available to do this:
!
Direct entry of the telephone number using the numeric keypad.
!
Speed Number dialing using the numeric keypad (see Speed Dialing).
Note: Only a single Group Dial number from the speed dial list may be used per Memory Transmission operation.
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MANUAL FAXING
5. Press the Start button. The display prompts you to enter another fax number.
6. If you have entered the last fax number, press the Start button. Or If you want to send the document to more than one location, press the 1
button and enter another fax number using the numeric keypad, or two digit Speed Dial number. The number appears in the display.
Repeat Step 6 until you have entered the last fax number. Press the 2 button after entering the last fax number.
7. The document is scanned into memory. The display shows the remaining memory capacity and the number of pages. The machine dials the first telephone number and begins sending the document.
ANOTHER FAX NO.?
1. YES 2. NO
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Delayed T r ansmi ssio n
You can configure your machine to send a fax at a specified time. Up to 10 delayed transmission operations can be reserved in your machine.
1. Place the document face down in the Automatic Document Feeder. If desired, adjust the resolution and contrast. For detai ls, see Resolution and Contrast.
2. Press the Menu button, then press the 0 + 6 buttons on the keypad. Then press the Start button.
3. Enter the telephone number of the remote machine (up to 46 digits). There are two m ethods available to do this:
!
Direct entry of the telephone number using the numeric keypad.
!
Group and Speed number dialing using the numeric keypad (see
Delayed Transmission).
4. Press the Start button. The display prompts you to enter another fax number.
ANO T HER FAX NO.?
1. YES 2. NO
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MANUAL FAXING
5. If you have entered the last fax number setting, press the Start button. Or If you want to send the document to more than one location, press the 1
button and enter another fax number using the numeric keypad, or two digit Speed Dial number.
The number appears in the display. Repeat Step 5 until you have entered the last fax number. Press the 2
button after entering the last fax number.
Note: Only a single Group dial number from the speed dial list may be used in a Delayed Transmission Operation.
6. The di splay pro mpts you to ente r a name for the t ransm issi on. If you w ant to assign a name to the transmission to check the status later, enter it using the Num ber keypad. If not, proceed to Step 7.
For details on how to enter letters using the Number keypad, see
Entering Alphanumeric Characters.
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7. Press the Start button. The display shows the curr ent time on the up per line and promp ts yo u to enter the time t he fax wi ll be sen t.Us ing the Number keypad, enter the time the fax will be sent. Us e the Up or Down button to switch between AM and PM. If you set a time earlier than the cur ren t time, th e doc ument will b e sen t at that time on the following day.
Note: Remember to enter the time in either twelve or twenty-four hour clock mode format, depending upon which mode you enabled. For more information, see Selectable O ptions.
8. After entering the time, press the Start button.
9. The machine scans the document into m emory, returns to Standby mode and displays a reminder that a Delayed Transmission is set.
Note: If you want to cancel the Delayed Transmission, see Canceling a
Standby Opera tion.
CURR ENT 12 :30P M
ST AR T 12:30PM
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Adding Docume nt s To a Standby Opera t ion
You can add documents to a Delayed Transmission previously entered into memory.
1. Place the document face down in the Automatic Document Feeder. If necessary, adjust the resolution and contrast. For details, see Resolution and Contrast.
2. Press the Menu button, then p ress the 1 + 0 buttons on the ke ypad. Then press the Start button.
3. The LCD display prompts you to select ADD or CANCEL. Note that 1. ADD is already selected in the LCD displ ay.
4. Press the Start button to confirm. The display shows operations currently reserved in memory.
5. Press the Up or Down buttons repeatedly until you find the operation you want to add documents to, then press the Start button.
OPERATION
1.ADD 2.CANCEL
09:00 A M DELAY TX
FAX1
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6. The machine automatically adds the new documents to the pages already in memory, displays the number of total pages and added pages, then r eturns to Standby mode.
Can celi ng a St a ndby O pe r ation
1. Press the Menu button, then press the 1 + 0 buttons on the keypad, then press the Start button. The display prompts you to select 1.ADD
or 2.CANCEL.
2. Press 2. The display shows the operations currently reserved in memor y.
3. Press the Up or Down buttons repeatedly until you find the operation you want to cancel.
4. Press the Start button to cancel the job.
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Speed Di aling
With the Speed Dial Key and the Ten-Key Pad, you can store up to 50 numbers in two digit Speed Dial locations (01-50).
Storing a Number for Speed Dia ling
1. Press and hold the Speed/Dial button for 2 seconds.
2. Enter a two digit location number (01 through 50) to which you want to store a number, then press the Start button .
If a number is already stored in the location, the display shows the number in the upper line and 1:RENEW 2:OTHER in the bottom line. Press 1 to delete the existing number or 2 to select another speed dial number.
3. Enter the telephone number you want to store, then press the Start button.
4. To assign a name to the numb er , enter the desir ed name . For inform ati on on how to enter names, see Entering Alphanumeric Characters.
Or If you don’t want to assign a name, skip this step.
5. Press the Start button when the name appears correctly or without entering a name.
6. To store m or e telephone numbers, repeat steps 2 through 5. Or
To return to Standby mode, pres s t he Clear/Stop button.
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Dialing a Speed-Dial Number
1. Press the Speed/Dial button, then enter the two digit number assigned to the num ber you wi sh to call.
2. Press the Start button to dial the number.
Group Diali ng (for Multi-Ad dress Tran smissi on)
Multiple speed dial numbers can be registered as a Group. By using the Group number, you can send a document to multipl e parties in a single operation. Up to ten numbers may be stored as a Group. Your machine will dial the remote numbers in a stored sequence. If the number is busy, your mac hine will dial the next st ore d number and after dialing all of the sto red numbers, will automatically redial any number pr eviou s ly busy. Before you can use this feature, you must store Group numbers into speed dial locations.
Note: Group Dial numbers are assigned to speed dial locations; up to 20 can be supported. A Group number can not include other Group numbers.
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Storing Speed Dial Numbers for Group Dialing
1. Press the Menu button, then press the 1 + 1 buttons on the keypad. Then press the Start button.
The LCD display prompts you to select a Group Dial Number.
2. Press the location (51 through 70) you want to use for Group Dial, then press the Start button.The LCD displ ay prompts you to confirm your choice.
3. Press 1 to confirm your selection or 2 to cancel it and choose a different Group Dial location.
The display prompts you to enter a Speed Dial number which you wish to include in the group.
4. Enter the two digit Speed Dial location to w hich the fax number you wish to include in the group is stored.
GROUP NO. :S02
1.YES 2.NO
ENTER SPEED D IAL
##
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5. Press the Start button. Repeat step 4 and this step to include more destination number s in the group.
6. Press the Clear/Stop button w hen you have entered all the tel eph one nu mber s you want to incl ude in the gr oup. The dis play asks you to enter a name.
7. To assign a name to the Group, enter the desired name. Or If you don’t want to assign a name, skip this step.
8. Press the Start button. The display prompts you to assign another gr oup dial numbe r . If you want to s tore ano ther gro up dial number , repeat steps 2 through 8.
Or To return to Standby mode, pres s t he Clear/Stop button.
Using Group Dialing
Group Dial numbers can be used for Memory Transmission, Delayed Transmission, or Continuous Polling operations. See Memory Transmission
(Broadcasting), Delayed Tran smission, and Polling Rem ote Machines (CONT. POLL).
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Setti ng Document Resolution and Contrast
It is recommended for good quality transmission that you fax documents that were printed with a typewriter, felt tip pen, black ink or laser printer. The paper should be white or very light. The document should be of normal weight; do not use cardboard. Blue lines on a ruled pad will not fax well.
When sending typical text based documents, you should not need to adjust the resolution and the contrast. However, if you send docum ents wi th unusual contrast characteristics, including photographs, you can adjust the resolution and contrast to ensure a high quality transmission.
Resolution
Press the Resolution button to increase sharpness and clarity. By pressing the Resolution b u tton repeatedly after loading a document, you can choose between STA NDARD, F INE
1
, or SUPER FINE modes.
Resolution cannot be changed during a job. The document types recommended for these settings ar e described in the
table on the next page.
1. Fine is the defaul t setti ng.
Mo de Re co mm e nde d for.. .
Sta ndard Documents with no rmal sized character s . Fine Documents c ontaining small char ac ters or t hin lines , or for sending
documents pr inted with a dot-matrix pr inter .
Super Fine Documents containing extremely fine detail. SUPER FINE mode works
onl y if t he r em ote mac hine also supports SUPE R FI NE r es olution. (See Note.)
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Note: If the WorkCentre 490cx is set to Super Fine Resoluti on mode and the
remote fax machine does not support Super Fine R esolution, the WorkCentre 490cx will transmit using the highest reso luti on mode s uppo rted by the remote fax machi ne.
Contrast
Press the Lighten/Darken button to compensate for the brightness or darkness of your faxed document. By pressing the Lighten/Darken
button repeatedly after loading a document, you can choose between NORMAL, DARKEN, LIGHTEN, or FAX PHOTO
Note: You can set the default resolution and contrast. The default mode will be in effect when a docu ment i s sent or copi ed unless yo u change the se tting for an individual operat ion. The mac hine will automatically reve rt to de fault settings af ter the ope ration is comp l eted. F or deta ils on how to set t he de fault resolution and contrast, see Default Settings.
Mo de Re co mm e nde d for.. .
Normal F axing most documents. Darken Docum ents cont aining light print or faint pencil m ar k ings. Lig hten Documents c ontaining dark print. Fax Photo Photographs or documents containing color or shades of gray. Your
machine will not trans m it color, but it will scan and send up to 256 shades of gray.
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Using the Number Keyp ad
As you perform various tasks, you will need to enter names and numbers using the Num ber keypad. For example, when you set up your machine, you enter your name (or your company’s nam e) and telephone number. When sett ing up Speed Dial n umber s , you will also need to enter telephone numbers and names.
When prompting you to enter a nam e, the LCD display will appear as shown below :
You can then use the procedures described below to enter up to 20 letter s and special characters, numbers or spaces.
NA ME:
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Entering Alphanumeric C haracters
1. Locate the button labeled with the character you want. Press the button repeatedly until the correct letter appears in the display.
For exa mple, to enter the let ter O, press the 6 key (labe led MN O). Each time you press the 6 ke y , the disp lay sho ws a differ ent letter , f irst M, the N , and O, and finall y 6.
You can enter special characters (space, plus sign, etc.) in the name by using the 0 key. See Keypad Character Assignments.
Note: Only upper case letters are available.
The letter appears in the display.
NAME: O
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2. To enter another letter, locate the Number keypad button labeled with the lett er you wa nt. Press the but ton repe atedl y unti l the let ter ap pear s in the displ ay.
If the next letter is printed on the same Number keypad button, move the cursor by pressing the Right button, then press the Number keypad button labeled with the letter you want.
The blinking cursor moves right and the next letter appears in the display.
If the letter that appear s is not the one you wish to enter, press the Number keypad button repeatedly until the letter you wish to enter appears in the display. Select additional letters in the same way.
3. When you finish entering letters, press the Start button.
NAME: OP
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Keypad Charac ter Assignments
Editing Number s or Names
If you make a mistake while entering a number or name, move the cursor under the wrong character by pressing the Left or Right bu tton.
Press the correct number to change or press the Clear/Stop button to delete the character.
Key As signed numbers, lett ers or ch aracters
11 2A
B → C → 2
3D
→ E → F →
3
4G
H → I → 4
5J
K → L → 5
6M
N → O → 6
7P
Q → R → S → 7
8T
U → V → 8
9W
X → Y → Z → 9
0+
-- → ,→ . → ’ → / → * → # → &
0
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MANUAL FAXING
Inser ting a Pause
With some private telephone systems, you must dial an access code (9 for example) and listen for a second dial tone before dialing an outside number. In such cases, you must insert a pause in the telephone number. You can insert a paus e in the telephone nu mber wh en you are sett ing up a S peed Dial number, or when you dial a number without lifting the handset.
To insert a pause, press the Redial/Pause button at the appropriate place while enter ing the telephone number. A “P” will appear in the display at the corresponding location.
When you dial a number, the dialing process pauses for about 3 seconds at the point where you inserted the pause. If you require a longer pause time, press the Redial/Pause button twice.
Redial/Pause
Redial/Pause redials the last number, the last ten numbers, or adds a pause when storing a number in Phonebook memory.
To redial the last number called, press the Redial/Pause button. If a document is loaded in the document tray, the machine automatically begins
to send.
Re dia l Memo ry
To sear ch through Redial memory:
1. Press and hold the Redial/Pause button for 2 seconds. The Redial memory in your machine retains the last 10 numbers called. If
you have dialed the same number multiple times, the machine does not count the dupl icates.
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2. Press the Up or Down buttons to search through memor y until you find the number you want.
3. When the number you want appears in the display, pr ess the Start button to commence dialing. If a docum ent is loaded in the
Automatic Document Feeder, transmission begins when the remote machine answers.
Au to m atic Red i al
If the number you dial to send a fax is busy or there is no answer, the machine beeps, hangs up, and waits for the specified retry period. It then redials the number. If, after the specified number of retry attempts (retry count) the machine fails to connect, it retur ns to Standby mode.
1. While the machine is waiting to redial, the LCD display shows RET RY REDIAL ?.
2. If you want to redial the number immediately, press the Start button. To stop rediali ng, press the Clear/Stop button.
You can select the number of retries and the retry interval betw een each redial attempt. See User Options (System Data).
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