Xerox WORKCENTRE 490 User Manual

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Xerox WorkCentre 490cx

Online User Guide

To go to a section in this book, click on one of the following links. Then, click on an entry in the section’s Table of Contents. You may also click on the Search button on the left of the page to look for key words or phrases.

Safety Notes

Copyright

1:Getting Started

2:Making a Copy

3:Sending a Fax

4:Receiving a Fax

5:Printing

6:Scanning

7:Troubleshooting

8:Maintenance A: Specifications

FCC Regulations

Safety and Legal Requirements for Xerox Europe Certification

Telephone Connectivity Guidelines

B: Glossary

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SAFETY NOTES

Safety Notes

Your WorkCentre 490cx and supplies are designed and tested to meet strict safety requirements. Included are safety agency examination and approval and compliance to established environmental standards. Please read the following instructions carefully before operating the WorkCentre 490cx, and refer to them as needed to ensure the continued safe operation of your WorkCentre.

Follow all warnings and instructions marked on or supplied with the product.

Symbols Used:

 

= Caution

 

= Warning

 

 

 

 

 

 

 

Unplug the WorkCentre 490cx from the wall outlet before cleaning. Always use materials specifically designated for this product. Use of other materials may result in poor performance and could create a hazardous situation.

Do not use aerosol cleaners. Follow the instructions in this User Guide for proper cleaning methods. Never spray anything onto or inside of the WorkCentre 490cx.

Use supplies or cleaning materials only as directed. Keep all supplies and materials out of reach of children.

Do not use the WorkCentre 490cx near water, in wet locations, or outdoors.

Do not place the WorkCentre 490cx on an unstable cart, stand, or table. The WorkCentre 490cx may fall, causing personal injury or serious damage to the machine.

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SAFETY NOTES

This product is equipped with a grounding type plug. The plug will fit only into a grounded power outlet. This is a safety feature. To avoid risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet. Never use an adapter to connect the WorkCentre to a power source receptacle that lacks a ground connection terminal.

The WorkCentre 490cx should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, consult your local power company.

Do not allow anything to rest on the power cord. Do not locate the WorkCentre 490cx where people will step on the cord.

The power supply cord is the disconnect device for this equipment. Ensure that the WorkCentre 490cx is installed near an outlet and is easily accessible.

Your machine is equipped with an energy saving device to conserve power when the machine is not in use. The machine may be left on continuously.

Slots and openings in the cabinet and in the back and sides of the WorkCentre are provided for ventilation. To ensure reliable operation of the WorkCentre and to protect it from overheating, these openings must not be blocked or covered. The WorkCentre 490cx should never be located near or over a radiator or heat register. The WorkCentre 490cx should not be placed in a built-in installation unless proper ventilation is provided.

Never push objects of any kind into the slots of the WorkCentre 490cx as they may touch dangerous voltage points or short out parts which could result in a fire or electric shock.

Never spill liquid of any kind on the WorkCentre 490cx.

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SAFETY NOTES

Never remove covers or guards that require a tool for removal. There are no casual operator serviceable areas within the covers of the WorkCentre 490cx.

Never defeat interlock switches. This Machine is designed to restrict operator access to unsafe areas. Covers, guards, and interlock switches are provided to ensure that the machine will not operate with covers opened.

Use of an extension cord with this WorkCentre is not recommended or authorized.

Avoid direct viewing of the document lights. The lamps are bright and, while not harmful, they may cause an annoying afterimage. Always keep the document cover closed during operation and storage.

If you need additional safety information concerning the WorkCentre or Xerox supplied materials, you may call Xerox at 1-800 TEAM XRX (1-832-6979) from within the United Sates. From outside the United States please contact your local Xerox Helpline.

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COPYRIGHT

Copyright

Prepared by:

Xerox Industrial Design Human Interface

Graphic Design

Jefferson Road

Henrietta, New York

©1999 by Xerox Limited. All rights reserved.

Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc.

Xerox ® and all Xerox products mentioned in this publication are registered trademarks of the Xerox Corporation.

Windows TM is a trademark of Microsoft Corporation. Product names andtrademarks of other companies are also acknowledged.

Changes are periodically made to this document. Changes, technical inaccuracies and typographical errors will be corrected in subsequent editions.

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Chapter 1

Getting Started

Click on one of the following topics, or click on the Search button on the left.

Set Up Your Machine

Guidelines for Special Paper and other Media

Installing Software

Uninstalling Software

Using the Control Panel

System Setup

Automatic Reports

Setting an Option

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Xerox WORKCENTRE 490 User Manual

SET UP YOUR MACHINE

Set Up Your Machine

Unpacking

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WorkCentre 490cx

Ink Cartridges

 

WC490cx

 

WC490cx

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Install Guide

Quick Reference Guide

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Document exit tray

Document Input tray

CD-ROM1

Handset2

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Telephone line cord2

Power cord2

 

PC cable

Replacement ADF

 

 

 

 

 

 

 

RubberPads

*1 Two CD ROMs containing Installer, Software and Online User Guide. *2 May vary according to country.

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SET UP YOUR MACHINE

Control Locations and Functions

Take a moment to familiarize yourself with the main components and their locations.

 

 

 

 

 

 

 

 

Document

Paper Feeder

 

 

 

 

 

 

 

 

Input Tray

Extension Tray

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Automatic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Feeder

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Document

 

 

 

 

 

 

 

 

 

Envelope

 

 

 

 

 

 

 

Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Control

 

 

 

 

 

 

Guide

 

 

 

 

 

 

 

Panel

 

 

 

 

 

 

 

 

 

 

Automatic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Document

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Feeder

Document

 

 

 

 

 

 

 

Exit Tray

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper Exit Tray

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SET UP YOUR MACHINE

Note: In some countries, a handset is provided. Your machine may look slightly different than the illustration with the handset mounted on the left side of the machine.

USB Cable

Handset Connector (not

Connector

available in all countries)

Power Cord

Connector

PC Parallel

 

 

 

 

Cable

 

 

 

 

 

EXT Connection

Connector

 

 

 

 

 

 

 

 

 

 

 

 

 

LINE Connection

 

 

 

 

 

Color Ink

Cartridge

Control

Black Ink

Panel

Cartridge

Cover

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Choosing a Location

To help guarantee trouble-free operation of your machine, place it on a flat, stable surface near your workstation. Leave enough space to allow for easy paper loading, paper unloading, and opening of the front cover.

Do not place your machine:

In direct sunlight.

Near heat sources or air conditioners.

In dusty or dirty environments.

Setting Up Your Machine

Document Input Tray

Insert the two tabs on the tray into the slots as shown. Fold out the extension tray, if necessary.

 

 

 

 

 

10

 

 

 

 

 

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Paper Exit Tray

Slide the Paper Exit Tray out from the base of the machine. If desired, fold out the extension tray.

Document Exit Tray

Insert the two tabs on the document exit tray into the slots on the front of your machine. Fold out the extension tray, if necessary.

 

 

 

 

 

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Telephone Line

Note: There are many possible ways to connect telephone accessories to the WorkCentre 490cx. Refer to Telephone Connectivity Guidelines for more details.

Plug one end of the telephone line cord into the TEL LINE jack and the other end into a standard phone wall jack.

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To a standard telephone jack (will vary according to country)

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Extension Phone

If you want to use a standard phone or answering machine with your WorkCentre 490cx, connect it to the jack labeled EXT on the side of the machine.

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To a telephone or answering machine

PC Cable

Your Xerox WorkCentre 490cx is equipped with a parallel interface port for use with IBM PCs and compatible computers. Using the supplied Centronics parallel cable, connect your WorkCentre 490cx to a computer that supports bi-directional communications (IEEE standard 1284).

Note: If using another parallel cable, ensure that it is bi-directional and meets IEEE standard 1284 specifications and is not longer than twelve feet.

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SET UP YOUR MACHINE

To connect the WorkCentre 490cx to a computer using a parallel cable, follow the steps below:

Caution: Make sure the computer is turned off, and the WorkCentre 490cx is unplugged from the power outlet.

1.Plug the parallel cable into the connector on the back of the WorkCentre 490cx. Swing the metal clips of the connector inward until they lock firmly inside the notches on the parallel cable connector.

Close Cable

Connector

Locking Clips

2.Connect the other end of the cable to the parallel port on your computer. Refer to your computer documentation for assistance with this procedure.

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USB Cable

Your Xerox WorkCentre is equipped with a USB interface port, that can be used if you are running windows 98/2000 or Windows NT4.0. However, the USB cable is not provided with the machine.

Note: If using a USB cable, the parallel cable is not used. In addition, the computer and the 490cx must be powered on before connecting the USB cable to the computer.

To connect the WorkCentre 490cx to a computer using the USB cable, follow the steps below:

1.Turn on the computer and the 490cx and allow them to power up.

2.Plug the rectangle end of the USB cable into the connector on the back of the WorkCentre 490cx.

3.Connect the other end of the USB cable to one of the USB ports on your computer. Refer to your computer documentation for assistance with this procedure.

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AC Power Cord

Warning: There is NO On/Off switch for the WorkCentre 490cx. When the AC power cord is plugged in, the machine is fully energized.

1.Plug one end of the AC power cord into the back of the machine and the other end into a grounded AC power outlet.

To AC outlet

2. The machine turns on and performs a self diagnostic test.

POWERING UP PLEASE WAIT appears on the LCD display.

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SET UP YOUR MACHINE

If you are setting up the machine for the first time, or if the machine has not been operated for an extended period of time, SET DATE AND TIME, and PRESS START will appear on the LCD display.

SET DATE AND TIME

PRESS START

3.Press the Start button. A flashing cursor will appear on the first character of the date in the LCD display.

4.Enter the date and time using the Number Keypad. If you need assistance entering characters using the Number keypad, refer to

Entering Alphanumeric Characters.

5.Press the Start button to confirm your settings.

The WorkCentre 490cx returns to standby mode. If there are no ink cartridges installed, ALL CART. EMPTY appears in the top line of the display.

Note: If you do not set the date and time, after a short period of time the machine will automatically accept whatever date and time are displayed on power up. It will then go into standby mode.

Note: To power off the machine, unplug the power cord. Power must be applied at all times if the machine is used as an unattended fax machine.

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Installing Ink Cartridges

Your machine is a dual cartridge Inkjet printer. You must use a black and a color ink cartridge. When viewed from the front of the machine, the Black Ink Cartridge installs in the right Cartridge Holder while the Color Ink Cartridge installs in the left Cartridge Holder.

When installing ink cartridges, you must provide specific information to the WorkCentre 490cx about the cartridges you install. This allows the printer to keep track of which cartridges are installed and to gauge ink cartridge utilization. There are two methods of entering this information. You may enter the required information directly via the WorkCentre 490cx control panel or you can update Ink Cartridge information using the WorkCentre 490cx Printer Driver Software and a PC.

The procedures in this section cover Ink Cartridge Installation without using the WorkCentre 490cx Printer Driver Program. To install Ink Cartridges using the WorkCentre 490cx Printer Driver Program, refer to The Xerox WorkCentre Control Program.

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SET UP YOUR MACHINE

Installing Ink Cartridges

1. Lift open the Control Panel cover by pulling up on the Control Panel.

Cartridge

Compartment

Cover

Control Panel

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The ink cartridge is now accessible.

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2.Open the Cartridge Compartment Cover by lifting up on the recessed handle. The Cartridge Carrier Assembly moves to the center of the machine.

3.Unwrap and remove the Black Ink Cartridge from its packaging. Hold the cartridge by the top only.

Note: Avoid touching the electrical contacts on the cartridge.

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SET UP YOUR MACHINE

4.Carefully remove the sealing tape by pulling straight out on the tab located at the end of the Ink Cartridge.

Note: Ensure that there are no pieces of tape remaining on the cartridge.

Locate the Black Ink Cartridge holder inside the printer. The Black Ink Cartridge holder is located on the right side of the Cartridge Carrier Assembly and can be identified by a black key tab.

Black

Cartridge

Color Holder

Cartridge

Holder

5.Slide the Black Ink Cartridge down into the holder and push it in the direction of the arrow until it clicks into place.

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6.Unwrap and remove the Color Ink Cartridge from its packaging. Hold the cartridge by the black areas or colored top only.

Note: Avoid touching the electrical contacts on the back of the cartridge.

7.Carefully remove the sealing tape by pulling straight out on the tab located on the end of the Ink Cartridge.

Note: Avoid touching the electrical contacts on the cartridge.

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SET UP YOUR MACHINE

8.Locate the Color Ink Cartridge holder inside the printer. The Color Ink Cartridge holder is located on the left side of the Cartridge Carrier Assembly and can be identified by a light blue key tab.

Black

Cartridge

Color Holder

Cartridge

Holder

9.Slide the Color Ink Cartridge down into the holder and push it in the direction of the arrow until it clicks into place.

10.Close the Cartridge Compartment Cover. CARTRIDGE CHANGED? appears in the display.

11.Press the Down or Up button until BOTH appear in the display.

12.Press the Start Button.

LEFT CARTRIDGE? appears in the top line of the LCD display.

13.Press the Up or Down buttons until NEW COLOR CARTRIDGE appears in the lower line of the display.

14.Press the Start button to confirm your choice.

RIGHT CARTRIDGE? appears in the top line of the LCD display.

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15.Press the Up or Down buttons until NEW BLACK CARTRIDGE appears in the lower line of the display.

16.Press the Start button to confirm your choice.

The Cartridge Carrier Assembly moves back to the docking position.

17.A Cartridge Alignment Test print is printed out. This will ensure that your WorkCentre 490cx generates the best possible prints. Refer to Arrange Alignment.

Caution: Do not power off the machine until the Cartridge Carrier Assembly has moved back into the docking position. If no menu choices are made, the Carrier Assembly will automatically return to the docking position after about one minute.

Loading Paper

For best results, use high quality Xerographic copy paper or inkjet paper.

Using the Automatic Paper Feeder

You can stack paper, envelopes, card stocks, labels, or transparencies in the Automatic Paper Feeder to feed automatically. The Automatic Paper Feeder can hold a maximum of 100 sheets of 20 lb plain paper, or 10 envelopes or other print media. Depending upon media thickness, maximum capacity may be reduced.

Note: If you experience problems feeding paper, place the media into the Manual Paper Feeder one sheet at a time.

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1. Pull the Extension Tray on the Automatic Paper Feeder all the way up.

Extension

Tray

AutomaticPaper

Feeder

2.Prepare the print material for loading.

For paper and envelopes, flex paper or fan envelopes back and forth. Do not fold or crease the paper. Straighten the edges on a level surface.

Note: If envelopes jam while printing, try reducing the number of envelopes in the Automatic Paper Feeder.

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For transparencies, be sure to use transparency stock approved for use with inkjet printers. Refer to the packaging for the transparency stock to determine the print side. Hold the transparencies by the edges and avoid touching the print side. Be careful not to scratch or leave fingerprints on the print side. Fan the stack of transparencies to prevent feeding failures.

3.Load the print material in the Automatic Paper Feeder. Ensure that the right edge of the media is in contact with the right side of the Automatic Paper Feeder. Do not exceed the rated capacity. Do not mix different types of print media. Refer to the following instructions for loading each type of print material.

a)Load paper or transparencies with the print side facing you.

b)Load letterhead paper with the design side face-up. The top edge of the sheet with the logo should enter the printer first.

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SET UP YOUR MACHINE

4.While squeezing the tab on the paper guide, move the guide to the right. Slide the paper guide until it lightly touches the side of the stack of print media. Do not press the paper guide too tightly to the edge of the print media; the guide may bend the media or provide too much resistance when feeding.

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Note: When you print a file from your PC using the Automatic Paper Feeder, make sure that you select the source and the correct paper size from your software application before starting your print job.

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SET UP YOUR MACHINE

Loading Envelopes

When printing envelopes, remember to use the envelope guide in the

Automatic Paper Feeder.

To load envelopes:

1.Load envelopes with the address side facing up. The end of the envelope with the stamp area must enter the Automatic Paper Feeder first. The right edge of the envelope must align with the raised edge of the envelope guide.

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2.Squeeze the Left Paper Guide and move it to the right until it lightly touches the envelope.

Note: Do not feed stamped envelopes.

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SET UP YOUR MACHINE

Caution: Never use envelopes with clasps, snaps, windows, coated linings, or self-adhesive seals. These envelopes may severely damage the printer.

Using the Manual Paper Feeder

Use the Manual Paper Feeder to feed paper one sheet at a time into your machine.

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Note: When you print a file from your PC using the Manual Paper Feeder, ensure that you select the source and the correct paper size from your software application before starting your print job.

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1.Place the paper in the Manual Paper Feeder and adjust the paper guide to the width of the print material. Slide the paper guide to the right until it lightly touches the stack of print media. Do not tightly press the paper guide to the edge of the print media; the guide may bend the media or prevent the media from feeding.

Paper Guide

Note: Refer to Loading Paper and Paper Guidelines for specific instructions on loading various types of media.

2.Ensure that the media is fed into the machine as far as it will go.

3.Press the Start button to start manual feeding of the media. If you have more than one page to print, press the Start button for each page.

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Paper Guidelines

When selecting or loading paper, envelopes, or other special media, keep these guidelines in mind:

Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.

Use only high quality, copier grade paper. Avoid paper with embossed lettering, perforations, or texture that is too smooth or too rough.

Store paper in its ream wrapper until ready to use. Place cartons on pallets or shelves, not on the floor. Do not place heavy objects on top of the paper, whether it is packaged or unpackaged. Keep it away from moisture, or other conditions that can cause it to wrinkle or curl.

During storage, moisture-proof wrap (any plastic container or bag) should be used to prevent dust and moisture from contaminating your paper.

Always use paper and other media that conform with those listed under Specifications in the Appendix.

Use only well-constructed envelopes with sharp, well creased folds.

!DO NOT use envelopes with clasps and snaps.

!DO NOT use envelopes with windows, coated linings, self-adhesive seals, or other synthetic materials.

!DO NOT use damaged or poorly made envelopes.

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