Xerox WORKCENTRE 490 User Manual

Xerox Wor kCentr e 490cx Online User Guide

To go to a section in this book, click on one of the following links. Then, click on an entry in the section’s Table of Contents. You may also click on the

Search button on the left of the page to look for key words or phrases.

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Sa fety Note s Copyright

1: Getting Started 2: Making a Copy 3: Sen ding a Fax 4: Re ceivi ng a Fax 5: Prin ti ng 6: Scan ning 7: Tro ubleshooting 8: Maintenance A: Specifications

FCC Regulat io n s S afety and Legal Requ ireme nts for Xerox Europe Certification Tel ephone Co nnecti vit y Guideli nes

B: Glossary

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SAFETY NOTES

Safety Notes

Your WorkCentre 490cx and supplies are designed and tested to meet stri ct safety requirements. Included are safety agency examination and approval and compliance to established environmental standards. Please read the following instructions carefully befor e operating the WorkCentre 490cx, and refer to them as needed to ensure the continued safe operation of your WorkCentre.

Follow all warnings and instructions marked on or supplied with the product.

Symb ols Us ed: = Caution = Warning Unplug the WorkCentre 490cx from the wall outlet before cleani ng. Always

use materials specifically designated for this product. Use of other materials

may result in poor performance and could create a hazardous situati on. Do not use aerosol cleaners. Follow the instructions in this User Guide for

proper cleaning methods. Never spray anything onto or inside of the WorkCentre 490cx.

Use supplies or cleaning materials only as directed. Keep all supplies and materials out of reach of children.

Do not use the WorkCentre 490cx near water, in wet locations, or outdoors. Do not place the WorkC entre 490cx on an unstable cart, stand, or table.

The WorkCentre 490cx may fall, causing personal injury or serious damage to the ma chine.

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SAFETY NOTES

This product is equipped with a grounding type plug. The plug will fit o nly

into a grounded power outlet. This is a safety feature. To avoid risk of electric shock, contact your electrician to replace the r eceptacle if you are unable to insert the plug into the outl et. Never use an adapter to connect the WorkCentre to a power source receptacle that lacks a ground connection terminal.

The WorkCentre 490cx should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, consult your local power company.

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Do not allow anything to rest on the power cor d . Do not locate the

WorkCentre 490cx where people will ste p on t he co rd. Th e power su pply c or d is the disconnect device for this equipment. Ensure

that the WorkCentre 490cx is installed near an outlet and is easily accessible.

You r machine is equipped with an energy saving device to conserve power when the machine is not in use. The machine may be left on continuously.

Slots and openings in the cabinet and in the back and sides of the WorkCentre are provided for ventilation. To ensure reliable operation of the WorkCentre and to protect it from overheating, these openings must not be blocked or covered. The Wor kCentre 490cx should never be located near or over a rad ia tor or hea t regi ster . The WorkCe ntre 490 cx shoul d n ot be placed in a built-in installation unless proper ventilation is provided.

Never push objects of any kind into the slots of the WorkCentre 490cx as they may touch dangerous voltage points or short out parts which could result in a fire or electric shock.

Never spill liquid of any kind on the WorkCentre 490cx.

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SAFETY NOTES

Never remove covers or guards that require a tool for removal. There are no

casual operator serviceable areas within the covers of the WorkCentre 490cx.

Never defeat interlock switches. Thi s Machine is designed to r estrict operator access to unsafe areas. Covers, guards, and interlock switches are provided to ensure that the machine will not oper ate with covers opened.

Use of an extension cord with this WorkCentre is not recommended or author ized.

Avoid direc t viewi ng of the docum ent l ig hts. Th e lam ps a re bright and , whil e not harmful, they may cause an annoying afterimage. Always keep the document cover closed during operation and storage.

If you need additional safety information concerning the WorkCentre or

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Xerox supplied materials, you may call Xerox at 1-800 TEAM XRX (1-832-6979) from within the United S ates. From outside the United States please contact your local Xerox Helpline.

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COPYRIGHT

Copy right

Prepared by: Xerox Industri al Design Human Interface

Graphic Design Jeffe rson Ro ad Henrietta, New York

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Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc.

Xerox ® and all Xerox products mentioned in this publication are registered trademarks of the Xerox Corporation.

Windows TM is a trademark of Microsoft Corporation. Product names andtrademarks of other companies are also acknowledged.

Changes are periodically made to this document. Changes, technical inac c uracies and typographical e rrors will be corrected in subs equent editions.

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Chapter 1 Getting Starte d

Click on one of the following topics, or click on the Search button on the left.

S e t Up Yo ur Ma c hine Guidel ines for Speci al Paper and other Media Installing Software Uninstalli n g S oftw are Using the Control Panel System Setup Automat ic Reports Setting an Option

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SET UP YOUR MACHINE

Set Up Your Machine

Unpacking

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WorkCentre 490cx Ink Cartridges WC490cx

Document exit tray Document Input tray

Tel ephone line cord

*1 Two CD ROMs containing Installer, Software and Online User Guide. *2 May var y according to cou ntr y.

Power cord

WC490cx

Install Guide

CD-RO M

PC cable Replacement ADF

Quick Reference Guide

Rubber Pads

Handset

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SET UP YOUR MACHINE

Co n tr o l Loca tion s an d Funct ion s

Tak e a moment to familia rize yourself with t he m ain comp onents and thei r locations.

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Paper Guide

Document Guide

Control Panel

Document Exi t Tr ay

Document Input T ray

Paper Exit Tray

Pa pe r Fe ed er Extension Tray

Automatic Paper Feeder

Envelope Guide

Automatic Document Feeder

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SET UP YOUR MACHINE

Note: In some countries, a handset is provided. Your machine may l ook

sli ghtly di ffer ent than th e illustration with the handset m ounted o n the left si de of the m achine.

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Powe r Cord Connector

PC Pa rallel Cable Connector

Color Ink Cartridge

USB C ab l e Connector

Handset Connector (not available in all countries)

EXT Connection

LINE Connection

Control Panel Cover

Black Ink Cartridge

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SET UP YOUR MACHINE

Choosing a Location

To hel p guarantee trouble-free operation of your machine, place it on a flat, stable surface near your workstation. Leave enough space to allow for easy paper loading, paper unloading, and opening of the front cover.

Do not place your machine:

• In direct sunlight.

• Near heat sources or air conditioners.

• In dusty or dirty environments.

Setting Up Your Machine

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Docum ent Input Tr ay

Inser t the tw o t abs on the tra y into th e slots as sh own. Fold out t he exte nsi on tray, if necessary.

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SET UP YOUR MACHINE

Paper Exit Tray

Slide the Paper Exit Tray out from the base of the machine. If desired, fold out the extension tray.

Docum ent Exit Tr ay

Inser t the tw o t abs on the docu ment exit tra y int o t he slots on the f ron t of yo ur machine. Fold out the extension tray, if necessar y.

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SET UP YOUR MACHINE

Telephone Line

Note: There are many possible ways to connect telephone accessories to the WorkC en tre 490 cx . Refer to T el eph one Conne ct ivi ty Gu ideli nes for more details.

Plug one end of the telephone line cord into the TEL LINE jack and the other end i nto a standard phone wall jack.

To a standard

telep ho ne jack (will

vary according to

country)

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SET UP YOUR MACHINE

Extension Phone

If you want to use a standard phone or answering machine with your WorkCentre 490cx, connect it to the jack labeled EXT on the side of the machi ne.

To a telephon e or

answering machine

PC Cable

Your Xer ox WorkCentre 490cx is equipped with a parallel interface por t for use wi th IBM PCs and c ompa tible c ompu ters. Us in g t he suppli ed Cent ronic s parallel cable, connect your WorkCentre 490cx to a computer that supports bi-dir ec tiona l commu nicati ons (IEEE stan dar d 1284).

Note: If using another parallel cable, ensure that it is bi-directional and meets IEEE standard 1284 specifications and is not longer than twelve feet.

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SET UP YOUR MACHINE

To connect the WorkCentre 490cx to a computer using a parallel cab le, follow the steps be low:

Caution: Make sure the computer is tur ned off, and the WorkCentre 490cx

is unplugged from the power outlet.

1. Plug the parallel cable into the connector on the back of the Wor kCentre 49 0cx. Swi ng the met al cl ip s of the conne ctor in ward until t hey lock fi rm ly

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inside the notches on the parallel cable connector.

Close Cable Connector Lock ing Clips

2. Connect the other end of the cable to the par allel port on your computer. Refer to your computer documentation for assistance with this procedure.

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SET UP YOUR MACHINE

USB Cable

Your Xer ox WorkCentre is equipped with a USB interface port, that can be used if you are running windows 98/2000 or Windows NT4.0. However, the U SB cable is n ot prov ided with t he machine.

Note: If using a U SB cable, the parallel cable is not used. In addition, the computer and the 490cx must be pow ered on before connecting the USB cable to the computer.

To connect the WorkCentre 490cx to a computer using the USB cable, follow the steps be low:

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1. Turn on the computer and the 490cx and allow them to power up.

2. Plug the rectangle end of the USB cable into the connector on the back of the WorkCentre 490cx.

3. Connect the other end of the US B cable to one of the USB ports on your computer. Refer to your computer docum entation for assistance with this procedure.

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SET UP YOUR MACHINE

AC Power Cor d

Warning: There is NO On/Off switch for the WorkCentre 490cx. When the AC power cord is pl ugged in, the m achine is fully energized.

1. Plug one end of the AC power cord into the back of the machine and the other end into a grounded AC power outlet.

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To AC outl et

2. The machine turns on and performs a self diagnostic test.

POWERING UP PLEASE WAIT appears on the LCD display.

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SET UP YOUR MACHINE

If you are setting up the machine for the first time, or if the machine has no t be en oper ated for an exten ded per io d of time , SE T DA T E AND TIM E, and PRESS START will appear on the LCD display.

SET DATE AND TIME PRESS START

3. Press the Start button. A flashing cursor will appear on the first char acter of the date in the LCD display.

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4. Enter the date and time using the Number K eypad. If you need assistance entering characters using the Number keypad, refer to

Entering Alphanumeric Characters.

5. Press the Start butto n to confirm your settings. The WorkCentre 490cx retur ns to standby mode. If there are no ink

cartridges installed, ALL CART. EMPTY appears in the top line of the display.

Note: If you do not set the date and time, after a short period of time the ma c hine will automatically ac c ept what ever date and time are displa y ed on power up. It will then go into standby mode.

Note: To power off the machine, unplug the power cord. Power must be applied at all times if the machine is used as an unattended fax machine.

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SET UP YOUR MACHINE

Installing Ink Cartridges

Your machine is a dual cartridge Inkjet printer. You must use a black and a color i nk cartr idge. Whe n vie wed f rom the front of the machin e, the Blac k Ink Cartridge installs in the right Cartridge Holder while the Color Ink Cartr idge installs in the left Cartridge Holder.

When installing ink cartridges, you must provide specific inform ation to the WorkCentre 490cx about the cartridges you install. This all ows the printer to keep track of which cartridges are installed and to gauge ink cartridge

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utilization. There are two methods of entering this inform ation . You ma y enter the required information directly via the WorkCentre 490cx control panel or you can update Ink Cartridge information using the WorkCentre 490cx Printer Driver Software and a PC.

The procedures in this section cover Ink Cartridge Installation without using the WorkCentre 490cx Printer Driver Program. To install Ink Cartridges using the WorkCentre 490cx Printer Driver Program, refer to The Xerox

WorkCentre Control Program.

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SET UP YOUR MACHINE

Inst alling Ink Cartridges

1. Lift open the Control Panel cover by pulling up on the Control Panel.

Cartridge Compartment Cover

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Control Panel

The ink cartridge is now accessible.

2. Open the Cartridge Compartment Cover by lifting up on the recessed handle. The Cartridge Carrier Assembly moves to the center of the machine.

3. Unwrap and remove the Black Ink Cartridge from its packaging. Hold the cartridge by the top only.

Note: Avoid touching the electrical contacts on the cartridge.

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SET UP YOUR MACHINE

4. Carefully remove the sealing tape by pulling straight out on the tab located at the end of the Ink Cartridge.

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Note: Ensure that there are no pieces of tape remaining on the cartridge.

Locate the Black Ink Cartridge holder inside the printer. The Black Ink Cartr idge hol d er is lo cated on the ri ght side of t h e Ca rtrid ge Carr ie r Asse mbly and can be identified by a black key tab.

Black

Cartridge

Color

Cartridge

Holder

5. Slide the Black Ink Cartridge down into the holder and push it in the direction of th e ar row until it clicks into place.

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SET UP YOUR MACHINE

6. Unwrap and remove the Color Ink Cartridge from its packaging. Hold the cartridge by the black areas or colored top only.

Note: Avoid touching the electrical contacts on the back of the cartridge.

7. Carefully remove the sealing tape by pulling straight out on the tab located on the end of the Ink Cartridge.

Note: Avoid touching the electrical contacts on the cartridge.

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SET UP YOUR MACHINE

8. Locate the Color Ink Cartridge holder inside the printer. The Color Ink Cartridge holder is located on the left side of the Cartridge Carrier Assembly and can be identified by a light blue key tab.

Black Cartridge

Color Cartridge Holder

Holder

9. Slide the Color Ink Cartridge down into the holder and push it in the direction of th e ar row until it clicks into place.

10.Close the Cartridge Compartment Cover. CARTRIDGE CHANGED? appears in the display.

1 1. Press the Down or Up button until BOTH appear in the display.

12.Press t he Start Button. LEFT CARTRIDGE? appears in the top line of the LCD display.

13.Press t he Up or Down buttons until NEW COLOR CARTRIDGE appears in the lower line of the display.

14.Press t he Start butto n to confirm your choice. RIGHT CARTRIDGE? appears in the top line of the LCD display.

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SET UP YOUR MACHINE

15.Press t he Up or Down butt ons until NEW BLACK CARTRIDGE appears in the lower line of the display.

16.Press t he Start butto n to confirm your choice. The Cartridge Carrier Assembly m oves back to the docking position.

17.A Cartridge Alignment Test print is printed out. This will ensure that your WorkCentre 490cx generates the best possible prints. Refer to Arrange

Alignment.

Caution: Do not power off the m achine until the Cartridge Carrier Assembly has moved back into the docking position. If no menu choices are made, the

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Carrier Assembly will automatically return to the docking position after about one minute .

Loading Paper

For best results, use high quality Xerographic copy paper or inkjet paper.

Using the Automatic Paper Feeder

Y ou can st ack paper, envelopes, card stocks, labels, or tran spare nc ies in the Automatic Paper Feeder to feed automatically. The Automatic Paper F eeder can hold a maximum of 100 sheets of 20 lb plain paper, or 10 envelopes or othe r print m edi a. Depen di ng upo n media th ickn ess, maxim um capa ci ty may be reduced.

Note: If you experience problems feeding paper, place the media into the Manual Paper Feeder one sheet at a time.

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SET UP YOUR MACHINE

1. Pull the Extension Tray on the Automatic Paper Feeder all the way up.

Extension Tray

Automatic Paper Feeder

2. Prepare the print material for loading. F or pape r and envel op es, fle x pa per or fan env elopes back and for th. Do

not fold or crease the paper. Straighten the edges on a level surface.

Note: If envelopes jam while printing, try r educing the number of envelopes in the Automati c Paper Feeder.

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For transparencies, be sure to use transparency stock approved for use with inkjet printers. Refer to the packaging for the transparency stock to de term ine the pri nt side. Ho ld th e tr anspa renc ie s by the edg es and av oid touching the print side. Be careful not to scratch or leave fingerprints on the print side. Fan the stack of transparencies to prevent feeding failures.

3. Load the print material in the Automatic Paper Feeder. Ensure that the

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right edge of the media is in contact with the right side of the Automatic Paper Feeder. Do not exceed the rated capacity. Do not mix different types of print media. Refer to the following instructions for loading each type of print mate rial.

a) Load paper or transparencies with the print side facing you. b) Load letterhead paper with the design side face-up. The top edge of

the sheet with the logo should enter the printer first.

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SET UP YOUR MACHINE

4. While squeezing the tab on the paper guide, move the guide to the right. Slide the paper guide until it lightly touches the side of the stack of print media. Do not press the paper guide too tightly to the edge of the print media; the guide may bend the media or pr ovide too much r esistance when feeding.

Note: When you print a file from your PC using the Automatic Paper Feeder,

make sure that you select the source and the correct paper size from your software application before starting your print job.

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SET UP YOUR MACHINE

Loading Envel opes

When printing envelopes, remem ber to use the envelope guide in the Automatic Paper Feeder.

To load envelopes:

1. Lo ad envelopes with the address si de fac ing up. The en d of the env elope with the stamp area must enter the Automatic Paper Feeder first. The right edge of the envelope must align with the raised edge of the en velope gui de.

2. Squeeze the Left Paper Gui de and move it to the right until it lightly touches the envelope.

Note: Do not feed stamped envelopes.

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Caution: Never use envelopes with clasps, snaps, windows, coated linings,

or self-adhesive seals. These envelopes may severely damage the printer.

Using the Manual Paper Feeder

Use the Manual Paper Feeder to feed paper one sheet at a time into your machi ne.

Note: When you print a file from your P C using the Manual Paper F eeder,

ensure that you select the source and the corr ect paper size from your software application before starting your print job.

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SET UP YOUR MACHINE

1. Place the paper in the Manual Paper Feeder and adjust the paper guide to the width of the print material. S lide the paper guide to the right until it lightl y touches the stack of print media. Do not tightly press the paper guide to the edge of the print media; the guide m ay bend the media or prevent the media from feeding.

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Paper Guide

Note: Refer to Loading Paper and Paper Guidelines f or specific ins truc tions on loading various types of media.

2. En s ure that th e media is fed into the mach ine as far as it will go.

3. Press the Start button to start manual feeding of the media. If you have more than one page to print, press the Start button for each

page.

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SET UP YOUR MACHINE

Paper Guidelines

• When se le cting or l oad ing pape r , env elope s, or other special med ia , ke ep these guidelines in mind:

• Attempting to pr int on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.

• Use only high quality, copier grade paper. Avoid paper with embossed lettering, perforations, or texture that is too smooth or too rough.

• Store paper in its ream wrapper until ready to use. Place cartons on

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pallets or shelves, not on the floor. Do not place heavy objects on top of the paper, whether it is packaged or unpackaged. Keep it away from moisture, or other conditions that can cause it to wrinkle or curl.

• Dur ing s torag e, moist ur e-proof w rap (any plasti c contai n er or bag) sh ould be used to prevent dust and moisture from contaminating your paper.

• Always use paper and other media that conform with those listed under Specifications in the Appendix.

• Use only well-constructed envelopes with sharp, well creased folds.

DO NOT use envelopes with clasps and snaps.

DO NOT use envelopes with windows, coated linings, self-adhesive seals, or other synthetic materials.

DO NOT use damaged or poorly made envelopes.

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