Xerox WORKCENTRE 3210, WorkCentre 3220, WorkCentre 3210/N, WorkCentre 3220DN User Manual

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Contents_1
contents
6 Features of your new laser product 9 Safety
12 Regulatory Information
INTRODUCTION
19
19 Front view 19 Rear view
20 Control panel overview 21 Understanding the Status LED 22 Menu overview 23 Supplied software 23 Printer driver features
23 Printer driver 24 PostScript driver (WorkCentre 3220 only)
GETTING STARTED
25
25 Setting up the hardware 25 System requirements
25 Windows 26 Macintosh 26 Linux
26 Setting up the network
26 Introduction 26 Supported operating sy ste ms 27 Locating the WorkCentre 3210 or WorkCentre 3220 IP Address 27 Accessing CentreWare Internet Services (CWIS) 27 Configuring network protocol via the machine 27 Setting Ethernet speed 27 Restoring the network configuration 27 Printing a network configuration page 27 Using SetIP program
28 Installing the software 29 Machine' s basic sett ings
29 Altitude adjustment 29 Changing the display language 29 Setting the date and time 29 Changing the clock mode 30 Changing the default mode 30 Setting sounds 30 Entering characters using the number keypad 31 Using the save modes 31 Setting print job timeout 31 Changing the font setting
LOADING ORIGINALS AND PRINT MEDIA
32
32 Loading originals
32 On the scanner g lass 32 In the ADF
33 Selecting print media
34 Specifications on print media 35 Media sizes supported in each mode 35 Guidelines for selecting and storing print media 35 Guidelines for special print media
36 Changing the size of the paper in the paper tray 37 Loading paper
37 Loading paper in the tray 1 or optional tray
37 Printing on special print materials
contents
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2_Contents
contents
38 Adjusting the output support
38 Stacking papers firmly
38 Setting the paper size and type
COPYING
39
39 Sele cting the paper tray 39 Copying 39 Changing the settings for each copy
39 Darkness 39 Original Type 39 Reduced or enlarged copy
40 Changing the default copy settings 40 ID card copying 40 Using special copy features
40 Collation 41 2-up or 4-up copying 41 Poster copying 41 Clone copying 41 Adjusting background images
42 Printing on both sides of paper 42 Setting copy timeout
SCANNING
43
43 Scanning basics 43 Scanning from the control panel
43 Scanning to application programs for USB connections
43 Scanning using a network connection
43 Preparing for network scanning 44 Scanning to a network client 44 Scanning to Email
45 Changing the settings for each scan job 45 Changing the default scan settings 45 Setting up Address Book
45 Registering speed email numbers 45 Configuring group email numbers 45 Using Address Book entries 46 Searching Address Book for an entry 46 Printing Address Book
BASIC PRINTING
47
47 Printing a document 47 Canceling a print job
FAXING
48
48 Sending a fax
48 Setting the fax header 48 Adjusting the document settings 49 Sending a fax au tomatically 49 Sending a fax ma nually 49 Confirming a t ransmission 49 Automatic redialing 49 Redialing the last number
49 Receiving a fax
49 Selecting the paper tray 49 Changing receivin g mode s 50 Receiving autom atically in Fax mode
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Contents_3
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50 Receiving manually in Tel mode 50 Receiving manually using an extension telephone 50 Receiving automatically in Ans/Fax mode 50 Receiving faxes using DRPD mode 51 Receiving in secu re receiving mode 51 Activating secure receiving mode 51 Receiving faxes in memory
51 Other ways to fax
51 Sending a fax t o multiple destinations 51 Sending a delayed fax 52 Sending a priority fax 52 Forwarding faxes 53 Sending a Fax from a PC
54 Fax setup
54 Changing the fax setup options 55 Changing the default document settings 56 Printing sent fax report automatically 56 Setting up Address Book
USING USB FLASH MEMORY
58
58 About USB memory 58 Plugging in a USB memory device 58 Scanning to a USB memory device
58 Scanning 59 Customizing Scan to USB
59 Printing from a USB memory device
59 To print a document from a USB memory device:
59 Backing up data
59 Backing up data 59 Restoring data
60 Managing USB memory
60 Deleting an image file 60 Formatting a USB memory device 60 Viewing the USB memory status
MAINTENANCE
61
61 Printing reports
61 Printing a report
62 Clearing memory 62 Firmware update 62 Cleaning your machine
62 Cleaning the outsi de 62 Cleaning the inside 63 Cleaning the scan unit
64 Maintaining the cartridge
64 Print cartridge storage 64 Expected cartridge life 64 Redistributing toner
65 Replacing the print cartridge
66 Cleaning the drum 66 Clearing the Toner Empty message
66 Maintenance parts
66 Checking replaceables 66 Replacing the ADF rubber pad 67 Replacing the ADF feed roller 67 Replacing the transfer roller 68 Replacing the pick up roller
68 Managing your machine from the website
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68 Checking the machine’s serial number
TROUBLESHOOTING
69
69 Tips for avoiding paper jams 69 Clearing document jams
69 Input Misfeed 70 Exit misfeed 70 Roller misfeed
70 Clearing paper jams
70 In the paper feed area 71 In the manual tray 71 In the print cartridge area 71 In the paper exit area 71 In the duplex unit area 72 In the optional tray
73 Understanding display messages 75 Solving other problems
75 Paper feedi ng 75 Printing problems 76 Printing quality problems 78 Copying probl ems 79 Scanning problems 80 Network Scan problems 80 Fax problems 81 Common PostScript problems (WorkCentre 3220 only) 81 Common Windows problems 81 Common Linux problems 82 Common Macintosh problems
ORDERING SUPPLIES AND ACCESSORIES
83
83 Supplies 83 Accessories 83 How to purchase
INSTALLING ACCESSORIES
84
84 Precautions to take when installing accessories 84 Upgrading a memory module
84 Installing a memory module 85 Activating the added memor y in the PS printer prop erti es
SPECIFICATIONS
86
86 General specifications 87 Printer speci fi cati on s 87 Scanner specifications 88 Copier specifications 88 Facsimile specifications
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Contents_5
contents
GLOSSARY
89
INDEX
93
Page 7
Features of your new laser product_6
features of your new laser product
Your new machine is equipped with a number of special features that improve the quality of the documents you print. With the machine, you can:
Print with excellent quality and speed
• You can print with a resolution of up to 1200 dpi effective output.
• Your machine prints A4-sized paper at up to 24 ppm (WorkCentre 3210), 28 ppm (WorkCentre 3220) and letter­sized paper at up to 24 ppm (WorkCentre 3210), 30 ppm (WorkCentre 3220).
Handle many different types of printable material
• The manual tray supports letterhead, envelopes, labels, custom-sized media, postcards, and heavy paper. The manual tray holds up 1 sheet of paper.
•The 250-sheet tray 1 and optional tray support plain paper in various sizes.
Create professional documents
• Print Watermarks. You can customize your documents with words, such as “Confidential”. See Software section.
• Print Posters. The text and pictures of each page of your document are magnified and printed acro ss th e shee t of paper and can then be taped together to form a poster. See Software section.
• You can use preprinted forms and letterhead with plain paper. See Software section.
Save time and money
• To save paper, you can print multiple pages on one single sheet of paper.
• This machine automatically conserves electricity by substantially reducing power consumption when not in use.
• To save paper, you can print on both sides of the paper (double-sided printing). See Software section.
Expand your machine’s capacity
• Your machine has an extra memory slot to expand their memory. (Page 83)
• Zoran IPS Emulation* compatible with PostScript 3 (PS) enables PS printing.
.
Print in various environments
• You can print with Windows 2000 and Windows XP/2003/ Vista as well as Linux and Macintosh systems.
• Your machine is equipped with a USB interface and a network interface.
Copy originals in several formats
• Your machine can print multiple image copies from the original document on a single page.
• There are special functions to erase catalog and newspaper background.
• The print quality and image size may be adjusted and enhanced at the same time.
Scan the originals and send it right away
• Scan in color and use the precise compressions of JPEG, TIFF and PDF formats.
• Quickly scan and send files to multiple destinations using Networks scanning.
Set a specific time to transmit a Fax
• You can specify a certain time to transmit the fax and also send the fax to several stored destinations.
• After the transmission, the machine may print out the fax reports according to the setting.
IPv6
* Zoran IPS Emulation compatible with PostScript 3
© Copyright 1995-2005, Zoran Corporation. All rights reserved. Zoran, the Zoran logo, IPS/PS3, and OneImage are trademarks of Zoran Corporation.
* 136 PS3 fonts
Contains UFST and MicroType from Monotype Imaging Inc.
SPECIAL FEATURES
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7_Features of your new laser product
FEATURES BY MODELS
The machine is designed to support all of your document needs – from printing and copying, to more advanced networking solutions for your business. Basic features of this machine include:
( : Included, O: Optional, Blank: Not Available)
ABOUT THIS USER’S GUIDE
This user’s guide provi des in format ion ab out bas ic un derstan ding o f the m achin e as we ll as det ailed expla nation on eac h step during the ac tual u sage. Both novic e users and professional users can refer to this guide for installing and using the machine.
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with orig inal.
• Paper is synonymous with media, or print media. Following table offers the conventions of this guide:
FEATURES WorkCentre 3210 WorkCentre 3220
USB 2.0 USB Memory Interface ADF (Automatic Document Feeder) Network Interface Enthernet 10/100 Base TX wired LAN Automatic Duplexing (2-sided) printing FAX Scan to email PostScript driver
CONVENTION DESCRIPTION EXAMPLE
Bold Used for texts on the display or actual prints on the machine. Start Note Used to provide additional information or detailed specification of the machine
function and feature.
The date format may differ from country to country
Caution Used to give users inf ormation to protect the machin e from possible mechanic al
damage or malfunction.
Do not touch the green underside of the print cartridge.
Footnote Used to provide more detailed information on certain words or a phrase. a. pages per minute (See page 1 for more
information)
Used to guide users to the referen ce page for the ad dition al detai led inf ormati on. (See page 1 for more information)
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Features of your new laser product_8
FINDING MORE INFORMATION
You can find information for setting up and using your machine from the following resources, either as a print-out or on screen.
Quick Install Guide Provides information on setti ng up you r mac hin e and this requ ires that y ou fol lo w th e inst ructions in the guide to prepare the machine.
Online User’s Guide Provides you with step-by-step instructions for using your machine’s full features, and contains information for maintaining your
machine, troubleshooting, and installing accessories. This user’s guide also contains a Software section to provide you with information on how to print documents with your machine in various operating systems, and how to use the included software utilities.
Printer Driver Help Provides you with help information on printer driver properties and instructions for setting up the properties for printing. To access a
printer drive r help screen, click
Help
from the printer properties dialog box.
Xerox website
If you have Internet access, you can get help, support, printer drivers, manuals, and order information from the Xerox website,
www.xerox.com
.
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Safety_9
Safety
Read these safety notes carefully before using this product to ensure you operate the equipment safely.
Your Xerox product and supplie s have been designed and t ested to meet strict safety requir ements . These in clu de saf ety Ag ency approval, and compliance to established environmental standards. Please read the foll owing instructions carefu lly before operating the product and refer to them as needed to ensure the continued safe operation of your product.
The safety testing and performance of this product have been verified using Xerox materials only.
WARNING: This WARNING mark alerts users to
the possibility of personal injury.
WARNING: This WARNING mark alerts users to
heated surfaces.
CAUTION: This symbol indicates a Laser is be ing
used in the equipment and aler ts the user to r efer to the appropriate safety information.
WARNING: This product must be connected to a
protective earth circuit.
Operator Accessible Areas
This equipment has been designed to provide operator access to safe areas only. Operator access to hazardous areas is restricted using covers or guards, whi ch r equire a tool to enable removal. Never remove these covers or guards.
Maintenance Information
1. Any operator product maintenance procedures will be
described in the user documentation supplied with the product.
2. Do not carry out any maintenance on this product which is
not described in the customer documentation
WARNING: Do not use aerosol clean ers. Aerosol
cleaners can be explosive or flammable when used on electromechanical equipment.
3. Use supplies and cleaning materials only as directed in the
Operator section of this manual.
4. Do not remove covers or guards that are fastened with
screws. There are no parts behind these covers that you can maintain or service.
Operational Safety Information
Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compli ance with established environmental standards.
To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times:
Do These:
Always follow all warnings and instructions that are marked on or supplied with the equipment.
Before cleaning this product, unplug the product from the electrical outlet. Always use materials specifically designated for this product, the use of other materials may result in poor performance and create a hazard ous situation.
WARNING: Do not use aerosol cleaners. Aerosol
cleaners can be explosive or flammable when used on electromechanical equipment.
Always exercise care when moving or relocati ng equipment. Please contact your local Xerox Service Departmen t to arrange relocation of the copier to a locat ion out side of y our building.
Always locate the machine on a soli d support surface (not on plush carpet) that has adequate strength to support th e weight of the machine.
Always locate the machine in an area that has adequate ventilation and room for servicing.
Always unplug this equipment from the electrical outlet before cleaning.
NOTE: Your Xerox machine is equipped with an energy saving
device to conserve power when the machine is not in use. The machine may be left on continuously.
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10_Safety
WARNING: The metallic surfaces in the fuser
area are hot. Please use caution when removing paper jams from this area and avoid touching any metallic surfaces.
Do Not Do These:
Never use a ground adapter plug to connect the equipment to a power outlet that lacks a ground connection terminal.
Never attempt any maintenance function that is not specifically described in this documentation.
Never obstruct ventilation openings. They are provided to prevent overheating.
Never remove covers or guards that are fastened with screws. There are no operator serviceable areas within these covers.
Never locate the machine near a radiator or any other heat source.
Never push objects of any kind into th e vent ilat ion open ings .
Never override or "cheat" any of the elec trical o r mechanical interlock devices.
Never place this equipment where people might step on or trip on the power cord.
This equipment should not be placed in a room unless proper ventilation is provided. Pl ease con tact your l ocal Aut horize d dealer for further information.
Electrical Safety Information
1. The power receptacle for the machine must meet the
requirements stated on the data plate on the rear of the machine. If you are not sure that your electrical supply meets the requirements, please consult your local power company or an electrician for advice.
2. The socket outlet shall be installed near the equipment and
shall be easily accessible.
3. Use the power cable that is supplied with your machine. Do
not use an extension cord or remove or modify the power cord plug.
4. Plug the power cable directly into a correctly grounded
electrical outlet. If you are not sure wheth e r or not an outlet is correctly grounded, consult an electrician.
5. Do not use an adapter to connect any Xerox equipment to
an electrical outlet that lacks a ground connection terminal.
6. Do not place this equipment wher e pe ople might step or tri p
on the power cable.
7. Do not place objects on the power cable.
8. Do not override or disable electrical or mechani cal interlock
devices.
9. Do not push objects into slots or openings on the machine.
Electrical shock or fire may result.
10. Do not obstruct ventilation openings. These openings are
used to provide proper cooling to the Xerox machine.
Electrical Supply
1. This product shall be operated from the type of electrical
supply indicted on the product's data plate label. If you are not sure that your electrical supply meets the requirements, please consult a licensed electrician f or advice.
WARNING: This equipment must be connected
to a protective earth circuit. This equipment is supplied with a plug that has a protective earth pin. This plug will only fit into an ear thed electrical outlet. This is a safety f eature. If you ar e unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet.
2. Always connect equipment to a correctly grounded power
outlet. If in doubt, have the outlet checked by a qualified electrician.
Disconnect Device
The power cable is the disc onnect device for this equipment. I t is attached to the back of the machine as a plug-in device. To remove all electrical power from the equipment, disc onnect the power cable from the electrical outlet.
Emergency Power Off
If any of the following conditions occur, turn off the machine immediately and disconnect the power cable(s) from the electrical outlet(s). Contact anauthorized Xerox Service Representative to correct the problem:
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Safety_11
The equipment emits unusual odours or makes unusual noises. The power cable is damaged or frayed. A wall panel circuit breaker, fuse, or other safety device has been tri pped. Liquid is spilled into the machine. The machine is exposed to water. Any part of the machine is damaged.
WARNING: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used batteries according to the instruction.
Quality Standards
The product is manufactured under a registered ISO 9002 Quality system.
If you need additional saf ety information concerning this XEROX product or XEROX supplied materials y ou may call the foll owing number: EUROPE: +44 (0) 1707 353434 USA/CANADA: 1 800 928 6571
Safety Standards
EUROPE: This XEROX product is certified by the following
Agency using the Safety Standards listed.
Agency: TUV Rheinland
Standard: IEC60950-1, 2001
USA/CANADA: This XEROX product is certified by the followi ng Agency using the Safety Standards listed.
Agency: UNDERWRITERS LABORATORIES
Standard: UL60950-1, 2003 Edition. Certifi cation is based on reciprocity agreements, which include requirements for Canada.
Laser Safety Information
CAUTION: Use of controls, adjustments or
performance of procedure other than those specified herein may result in hazardous light exposure.
With specific regard to laser saf ety, the equipment co mplies with performance standards for laser product set by government, national and international age ncies as a Class 1 laser prod uct. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance.
Ozone Safety Information
This product will produce ozone during normal operation. The ozone produced is heavier than air and is dependent on copy volume. Providing the correct environmental parameters as specified in the Xerox installation procedure will ensure that the concentration levels meet safe limits.
If you need additional information about ozone, please request the Xerox publication Ozone by calling 1-800-828-6571 in the United States and Canada. In other markets p lease contact your authorized local dealer or Service Provider.
For Consumables
Store all consumables in accordance with the instructions given on the package or container.
Keep all consumables away from the reach of children.
Never throw print cartri dges or toner containers into an open flame.
Cartridges: When handing cartri dges, for example ink, f user, etc, avoid skin or eye contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge. This can increase the risk of skin or eye contact.
Product Safety Certification
This product is certified by the follo wing Agency using the Safety standards listed.
This product has been manufactured under a registered ISO 9001 Quality system.
Agency Standard
Underwriters Laboratories Inc. UL60950-1st Edition (2003) (USA/
Canada)
SEMKO IEC60950-1st Edition 1 (2001)
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12_Regulatory Information
Regulatory Informati on
CE Mark
The CE mark applied to this product, symbolizes XEROX's declaration of conformity with the fo llowing applica ble European Union Directives, as of the dates indicated:
December 12, 2006: Council Directive 2006/95/EC as amended. Approximation of the
laws of the member states related to low voltage equipment. December 15, 2004: Council Directive 2004/108/EC as amended. Approximation of
the laws of the member states related to electromagnetic compatibility.
March 9, 1999: Council Directive 99/5/EC, on radio equipment and
telecommunications terminal equipment and the mutual recognition of the conformity.
A full declaration of conformity, defini ng the relevant directives and referenced standards, can be obtained from your XEROX Limited representative.
WARNING: In order to allow this equipment to
operate in proximity to Industrial Scientific and Medical (ISM) equipment, the external radiation from the ISM equipment may have to be limited or special mitigation measures taken.
NOTE: Changes or modifications to this equipment not
specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment.
WARNING: Shielded cables must be used with
this equipment to maintain compliance with Council Directive 2004/108/EC.
EMC Information
FCC Notices For The USA
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digit al device, purs uant to Par t 15 of the FCC Rules. These limits are des igned to provid e reasonable protection against harmful interference in a residential installation. This equipme nt generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference t o radio or television reception, which can be determined by turning the equipment off and on, the user is encou raged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technici an for help.
Changes or modifications to this equipment not specifically approved by the Xerox Corporat ion may void the user's aut hority to operate this equipment.
EME Compliance for Canada
This Class "B" digital apparatus complies with Canadian ICES-
003.
Cet appareil numerique de la classe "B" est conforme a la nor me NMB-003 du Canada.
WARNING: Shielded cables must be used with
this equipmen t to ma in t a in co mpliance with FCC regulations.
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Regulatory Information_13
Illegal Copying
Congress, by statute, has forbidden the copying of t he fol lowing subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such copies.
Obligations or Securities of the United States Government, such as:
Certificates of Indebtedness Coupons from Bonds Silver Certificates United States Bonds Federal Reserve Notes Certificates of Deposit National Bank currency Federal Reserve Bank Notes Gold Certificates Treasure Notes Fractional Notes Paper money Bonds and obligations of certain agencies of the
government, such as FHA Bonds (US Savings Bonds may be photographed only for
publicity purposes in connection with t he campaign for the sale of such bonds.)
Internal Revenue Stamps (If it is necessar y to copy a legal document on which there is a cancelled revenue stamp, this may be done provided the reproduction of the document is performed for lawful purposes.)
Postage Stamps, canceled or uncanceled (For philatelic purposes, postage stamps may be photogr aphed provided the reproduction is black and white and less than 3/4 or more than 11/2 times the linear dimensions of the or iginal).
Postal Money Orders Bills, checks, or drafts for money dr awn by or on authorized
officers of the United States Stamps and other representatives of value, of whatever
denomination, which may be or have been issued under any Act of Congress
Adjusted compensation Certificates for veterans of the World Wars.
Obligations or Securities of any foreign government, bank, or corporation.
Copyrighted material (unless permission of the copyright owner has been obtained or the copying falls wi thin t he “ fair use” or library reproduction provisions of the copyright law). Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washin gton, DC 20559 (circular R21).
Certificates of Citizenship or Naturalization (foreign naturalization certificates may be photographed) .
Passports (foreign passports may be photographed).
Immigration papers.
Draft Registration cards.
Selective Service Induction papers which bear any of th e following information:
Registrant’s earnings or income Registrant’s dependency status Registrant’s court record Registrant’s pre v io u s m ilit a ry se rvice Registrant’s physical or ment al condition
NOTE: Exception: US Army and Navy discharge certificates
may be photographed.
Badges, identification cards, passes or insignias carried by military or Naval personnel, or by members of the various Federal Departments and Bureaus, such as the FBI and Treasury (unless the photograph is ordered by the head of such Department or Bureau).
WARNING: Copying of the following is also
prohibited in certain states: automobile l icences, driver’s licenses, and automobile Certificates of Title. This list is not all-inclusive. In case of doubt, consult your attorney.
Cyprus Hungary Lithuania Slovakia Czech Republic Italy Malta Slovenia Estonia Latvia Poland Spain
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14_Regulatory Information
For Fax Function
USA
FAX Send Header Requirements:
The telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a Fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the fir st page of the tran smission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges.)
In order to program this inf ormation i nto you r FAX machine refer to Setting the Machine and follow the steps provided.
Data Coupler Information:
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the rear of t his equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested , this number must be provided to the Telephone Company.
A plug and jack used to connect thi s equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plu g is pr ovided wit h thi s product. It is designed to be connected to a compatible modul ar jack that is also compliant. See installation instructions for details.
You may safely connect the machine to the following standard modular jack: USOC RJ-11C using the compliant telephone line cord (with modular plugs) provided with the instal lation kit. See installation instr u c tio n s fo r d et a ils .
The Ringer Equivalence Number (or REN) is used to determine the number of devices that may be connect ed to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local Telephone Company. For products approved after July 23, 2001, the REN for this product is part of the product identi fier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
If this Xerox equipment causes harm to the telephone network, the Telephone Company will notify you in advance that temporary discontinuance of service may be requir ed. If advance notice isn't practical, the Telephone Company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint wi th the FCC if you believe i t is necessary.
The Telephone Company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the Telephone Company will provide advance notice in order for you to make necessary modifications to maintain unin terrupted service.
If trouble is experienced with this Xerox equipment, for repair or warranty information, please contact the appropriate service center; details of which are displayed either on the machine or contained within the user guide. If the equipment is causing harm to the telephone network, the Telephon e Company may reques t that you disconnect the equipment until the problem is resolved.
Repairs to the machine should be made only by a Xerox representative or an authorized Xerox service agency. This applies at any time during or after the service warranty period. If unauthorized repair is performed, the remainder of the warranty period is null and void. This equi pment must not be used on party lines. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for inf ormation. If your office has specially wired alarm equipment connected to the telephone line, ensure the installation of this Xerox equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consul t your Telephone Company or a qualified installer.
CANADA
This product meets the applicable Industry Canada technical specifications
NOTE: The Ringer Equivalence Number (REN) assigned to
each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interf ace may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all of the devices does not exceed 5.
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Regulatory Information_15
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repai rs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunica tions company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe systems, if present, are conne cted together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make
such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
Europe
Radio Equipment & Telecommunications Terminal Equipment Directive
This Xerox product has been self-certified by Xerox for pan­European single terminal connection to the analogue publi c switched telephone network (PSTN) in accordance with Directive 1999/5/EC.
The product has been designed to work with the national PSTNs and compatible PBXs of the following countries:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Iceland, Liechtenstein, Norway
In the event of problems, you should contact your local Xerox representative in the first instance.
This product has been tested to and is compliant with TBR21 or ES 103 021-1/2/3 or ES 203 021-1/2/3, technical specifications for terminal equipment for use on analogue-switched telephone networks in the European Economic Area. The product may be configured to be compatible wi th other cou ntry networks. Please contact your Xerox representative if it needs to be reconnected to another country's network.
NOTE: Although this product can use either loop disconnect
(pulse) or DTMF (tone) signaling it is rec ommended that i t is se t to use DTMF signaling. DTMF signaling provides reliable and
faster call setup. Modification, connection to external control software or to external control apparatus not authorized by Xerox, will invalidate its certification.
OpenSSL License
Copyright (c) 1998-2001 The OpenSSL Project. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the abo ve
copyright notice, this list of conditi ons and the following disclaimer.
2. Redistributions in binary form must reproduce the above
copyright notice, this list of conditi ons and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this
software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http:// www.openssl.org/)"
4. The names "OpenSSL Toolkit" and "OpenSSL Proj ect" must
not be used to endorse or promote products derived from this software without
5. prior written permission. For written permission, please
contact openssl-core@openssl.org.
6. Products derived from this software may not be called
"OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project.
7. Redistributions of any form whatsoever must retain the
following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (htt p://www.openssl.org/)"
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA,
Page 17
16_Regulatory Information
OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This product includes cryptographic soft ware written by Eric Young(eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com).
Original SSLeay License
Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved.
This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL.
This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com). Copyright re main s Eric Young's, and as such any Copyright notices in th e code are no t to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the li brary us ed. This can be in the form of a textual message at program startup or in documentation (online or textual) provi ded with the package.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the copyright
notice, this list of conditions and the following disclaimer.
2. Redistributions in binary for m must re produce the above
copyright notice, this list of conditi ons and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this
software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)" The word 'cryptographic' can be left out if the rouines from the library being used are not cryptographic related.
4. If you include any Windows specific code (or a derivative
thereof) from the apps director y (applic ation code) you must include an acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)"
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.]
Page 18
Regulatory Information_17
Environmental Compliance
USA
Energy Star
As an ENERGY STAR® partner, Xerox Corporation has determined that (the basic configuration of) this product meets the ENERGY STAR guidelines for energy efficiency.
The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks.
The ENERGY STAR Office Equipment Program is a team effort between U.S., European Union and Japanese governments and the office equipment industry to promote energy-effic ient copiers, printers, fax, multif unction machine, personal computers, and monitors. Reducing product energy consumption helps combat smog, acid rain and long-term changes to the climate by decreasing the emissions that result from generating electricity.
Xerox ENERGY STAR equipment is preset at the factory. Your machine will be de livered with the timer for switching t o Power Save Mode from the last copy/print out, set at 1 minute (WorkCentre 3210
), 5 minutes (WorkCentre
3220
). A more detailed description of this feature
can be found in the Machine Setup Section of this guide.
Product Recycling and Disposal
European Union
Professional/Business Environment
Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures.
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures.
Domestic/Household Environment
Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream. In accordance with European legislat ion, end of life electrical and electronic equipment subject to disposal must be segregated from household waste. Private households within EU member states may return used electrical and electronic equipment to designated collection facilitie s free of charge. Please contact your local disposal authority for information. In some member states, when you purchase new equipment, your local retailer may be required to take back your old equipment free of charge. Please ask you retailer for information.
Prior to disposal, please contact your local dealer or Xerox representative for end of life takeback information.
Information for users on collection and disposal of old equipment and used batteries
These symbols on the products, and/or accompanying documents mean that used electrical and electronic products and batter ies should not be mixed with general household waste.
For proper treatment, recovery and recycl ing of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directive 2002/96/ EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuabl e resour ces and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate wast e handling.
For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items.
Penalties may be applicable for inc orrect disposal of this waste, in accordance with national legislation.
Page 19
18_Regulatory Information
For business users in the European Union
If you wish to discard elect rical and electronic equipment, please contact your dealer or supplier for furt her information.
Information on disposal in other countries outside the European Union
These symbols are only val id in the European Union. I f you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol
This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive.
Removal
Batteries should only be replaced by a MANUFACTURER approved service facility.
North America
Xerox operates a worldwide equipment take back and reuse/ recycle program. Contact your Xerox sales representative (1­800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment.
If you are managing the disposal of your Xerox product, please note that the product may contain lead, Perchlorate and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities. In the United States, you may also refer to the Elec tronic In dustri es Alliance web site :
www.eiae.org.
WARNING: Perchlorate Material - This product
may contain one or more Perchlorate-containing devices, such as batteries. Special handling may apply, please see www.dtsc.ca.gov/
hazardouswaste/perchlorate/.
Others Countries
Please contact your local waste author ities and request dispos al guidance.
EH&S Contact Information
For more information on Environment, Health and Safety in relation to this Xerox product and supplies, please contact the following customer help lines:
USA: 1-800 828-6571
Canada: 1-800 828-6571
Europe: +44 1707 353 434.
Product Safety information for US
www.xerox.com/about-xerox/environment/enus.html
Product Safety information for EU
www.xerox.com/about-xerox/environment/eneu.html
Page 20
19 _Introduction
introduction
These are the main components of your machine:
This chapter includes:
• Printer overview
• Control panel overview
• Understanding the Status LED
• Menu overview
• Supplied software
• Printer driver features
PRINTER OVERVIEW
Front view Rear view
1
Document width guides
9
Document output tray
2
ADF cover
10
USB memory port
3
Control panel
11
Paper level indicator
4
Output support
12
Optional tray 2
5
Front cover
13
Print cartridge
6
Manual tray
14
Manual tray paper width guides
7
Tray 1
15
Scanner lid
8
Document input tray
16
Scanner glass
1
Telephone line socket
6
Handle
2
Extension telephone socket (EXT)
7
Control board cover
3
USB port
8
Rear cover
4
Network port
9
Power receptacle
5
15-pin optional tray connection
10 Power switch
Page 21
Introduction_20
CONTROL PANEL OVERVIEW
1
ID Card Copy
You can copy both sides of the ID Card like a driver’s license to a single side of paper. See page 40.
2
Direct USB
Allows you to directly print files stored on a USB Memory device when it is inserted into the USB memory port on the front of your machine. See page 58.
3
Display
Shows the current status and prompts during an operation.
4
Status Shows the status of your machine. See page 21.
5
Fax Activates Fax mode.
6
Copy Activates Copy mode.
7
Scan/Email Activates Scan mode.
8
Menu
Enters Menu mode and scrolls through the available menus.
9
Left/right arrow
Scroll through the options available in the selected menu, and incr eas e or decre ase va lues.
10
OK Confirms the selection on the screen.
11
Back Sends you back to the upper menu level.
12
Number keypa d
Dials a number or enters alphanumeric characters. See page 30.
13
Address Book
Allows you to store frequently used fax numbers in memory or search for stored fax numbers or email addresses.
14
Redial/Pause
In ready mode, redials the last numb er, or in Edit mode, inserts a pause into a fax number.
15
On Hook Dial Engages the telephone line.
16
Stop/Clear
Stops an operation at any time. In ready mode, clears/cancels the copy option s, su ch as the darkness, the document type setting, the copy size, and the number of copies.
17
Start Starts a job.
• All illustrations on this user’s guide may differ from your machine depending on its options or models.
• The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it.
Page 22
Introduction_21
UNDERSTANDING THE STATUS LED
The color of the Status LED indicates the machine's current status.
STATUS DESCRIPTION
Off • The machine is powered off-line.
• The machine is in power save mode. When data is received, or any button is pressed, it switches to on-line automatical ly .
Green Blinking • When the green LED slowly blinks, the
machine is receiving data from the computer.
• When the green LED rapidly blinks, the machine is printing data.
On • The machine is powered on and can be used.
Red Blinking • A minor error has occurred and the machine is
waiting for the error to be cleared. Check the display message, and solve the problem referring to "Understanding display messages" on page 73.
• The print cartridge is low. Order a new print cartridge, see "Ordering supplies and accessories" on page 83. You can temporarily improve print quality by redistributing the toner. See "Replacing the print cartridge" on page 65
On • A problem has occurred suc h as a paper jam,
cover opened or no paper in the tray, so that the machine cannot continue the job. Check the message on the display, and refer to "Understanding display messages" on page 73 to solve the problem.
• The print cartridge is empty, or needs to be changed. See "Understanding display messages" on page 73
Always check the message on the display to solve the problem. The instruction in the Trou ble sh ooting section will gui de yo u to operate the machine properly. Se e "Underst anding display message s" on page 73 for more information.
Page 23
Introduction_22
MENU OVERVIEW
The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing Menu . Refer to the following diagram.
Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine.
.
Fax Feature
Darkness Resolution Multi Send Delay Send Priority Send Forward Secure Receive Add Page Cancel Job
Fax Setup
Sending
Redial Times Redial Term Prefix Dial ECM Mode Send Report Image TCR Dial Mode
Receiving
Receive Mode Ring to Answer
Fax Setup
(Continued)
Stamp Rcv Name RCV Start Code Auto Reduction Discard Size Junk Fax Setup DRPD Mode Duplex Print
Change Default
Resolution Darkness
Auto Report
Copy Feature
Reduce/Enlarge Darkness Original Type Layout
Normal 2-Up 4-Up ID Copy Poster Copy Clone Copy
Adjust Bkgd.
Copy Setup
Duplex Print Change Default
Copies Copy Collation Reduce/Enlarge Darkness Original Type
Scan Feature
USB Feature
Scan Size Original Type Resolution Scan Color Scan Format
E-mail Feature
Scan Size Original Type Resolution Scan Color
Scan Setup
Change Default
USB Default E-mail Default
System Setup
(Continued)
Report
All Report Configuration Phone Book Address Book Send Report Sent Report RCV Report Fax RCV Report Schedule Jobs JunkFax Report Network Info. User Auth List
Maintenance
CLR Empty Msg Ignore Toner Supplies Life Serial Number Paper Stacking Clean Drum
System Setup
(Continued)
Clear Setting
All Settings Fax Setup Copy Setup Scan Setup System Setup Network Setup Phone Book Address Book Sent Report RCV Report Fax RCV Report
Network
TCP/IPv4 IPv6 Ethernet Speed Ethertalk Clear Setting Network Info
System Setup
Machine Setup
Machine ID Machine Fax No. Date & Time Clock Mode Language Default Mode Power Save Timeout Job Timeout Altitude Adj. Toner Save Import Setting Export Setting
Paper Setup
Paper Size Paper Type Paper Source Wide A4
Sound/Volume
Key Sound Alarm Sound Speaker Ringer
Page 24
Introduction_23
SUPPLIED SOFTWARE
You must install the printer and scanner software using the supplied CD after you have set up your machine and connected it to your computer. CD provides you with the following software.
PRINTER DRIVER FEATURES
Your printer drivers support the following standard features:
• Paper orientation, size, source and media type selection
• Number of copies In addition, you can use various special printing features. The following table shows a general overview of features supported by your printer drivers:
Printer driver
CD
CONTENTS
Printer software CD
Windows
Printer driver
: Use this driver to take full
advantage of your printer’s features.
Postscript Printer Description (PPD) file
: Use the PostScript driver to print documents with complex fonts and graphics in the PS language. (
WorkCentre 3220
only)
Scanner driver
: TWAIN and Windows Image Acquisition (WIA) drivers are available for scanning documents on your machine.
Status Monitor
: This program allows you to monitor the machine’s status and alerts you when an error occurs during printing.
SetIP
: Use this program to set your
machine’s T
CP/IP addresses. You can
only use IPv4 setting for SetIP.
Linux
Printer driver: Use this driver to take full advantage of your printer’s features.
Postscript Printer Description (PPD) file: Use this file to run your machine from a Linux computer and print documents. (WorkCentre 3220 only)
SANE: Use this driver to scan documents.
Macintosh
Printer driver: Use this driver to take full advantage of your printer’s features.
Postscript Printer Description (PPD) file: Use this file to run your machine from a Macintosh computer and print documents. (WorkCentre 3220 only)
Scanner driver: TWAIN driver is available for scanning documents on your machine.
Some models or operating system may not support the certain feature(s) in the following table.
FEATURE WINDOWS LINUX MACINTOSH
Toner save OO O Machine print quality
option
OO O
Poster printing OX X Multiple pages per sheet
(N-up)
OO (2, 4) O
Fit to page printing OX O Scale printing OX O Different source for first
page
OX O
Watermark OX X Overlay OX X Duplex O
(WorkCentr
e 3220 only)
O
(WorkCe
ntre 3220
only)
O (WorkCentre
3220 only)
Page 25
24 _Introduction
PostScript driver (WorkCentre 3220 only)
FEATURE WINDOWS LINUX MACINTOSH
Toner save OO O Machine print quality
option
OO O
Poster printing XX X Multiple pages per sheet
(N-up)
O O (2, 4) O
Fit to page printing OX O Scale printing OX O Different source for first
page
XX O
Watermark XX X Overlay XX X Duplex OO O
Page 26
Getting started_25
getting started
This chapter gives you step-by-step instructions for setting up the machine.
This chapter includes:
• Setting up the hardware
• System requirements
• Setting up the network
• Installing the software
• Machine's basic settings
SETTING UP THE HARDWARE
This section shows the steps to set up the hardware w hic h is exp lai ne d in the Quick Install Guide. Make sure you read Quick Install Guide and complete following steps.
1. Select a stable location. Select a level, stable pl ace w ith adeq uate sp ace for air circ ulatio n. Allow extra space to open covers and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and hu mi di ty. D o n ot se t the mac hi ne c los e to th e edge of your desk or table.
Printing is suitable for altitudes under 1,000 m (3,281 ft). Refer to the altitude setting to optimize your printing. See "Altitude adjustment"on page 29 for more information.
Place the machine on a flat, stable surface so that there is no incline greater than 2 mm (0.08 inch). Otherwise, printing quality may be affected.
2. Unpack the machine and check all the enclosed items.
3. Remove the tape holding the machine tightly.
4. Install the print cartridge.
5. Load paper. (See "Loading paper" on page 37.)
6. Make sure that all the cables are connected to the machine.
7. Turn the machine on.
SYSTEM REQUIREMENTS
Before you begin, ensure that your syst em meets the following requirements:
Windows
Your machine supports the following Windows operating systems.
When you move the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or bad print quality.
OPERATING
SYSTEM
REQUIREMENT (RECOMMENDED)
CPU RAM
FREE HDD
SPACE
Windows 2000
Pentium II 400 MHz (Pentium III 933 MHz)
64 MB (128 MB)
600 MB
Windows XP Pentium III 933 MHz
(Pentium IV 1 GHz)
128 MB (256 MB)
1.5 GB
Windows Server 2003
Pentium III 933 MHz (Pentium IV 1 GHz)
128 MB (512 MB)
1.25 GB to 2 GB
Windows Vista
Pentium IV 3 GHz 512 MB
(1024 MB)
15 GB
• Internet Explorer 5.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have an administrator right can install the software.
Page 27
26 _Getting started
Macintosh
Linux
SETTING UP THE NETWORK
You need to set up the network protocols on the machine to use it as your network printer. You can set up the basic network settings through the machine's control panel.
Introduction
Once you have connected your machine to a network with an RJ-45 Ethernet cable, you can share the machine with other network users.
You need to set up the network protocols on the machine to use it as your network printer. Protocols can be set up by the following two methods:
Via network administration programs
You can configure your machine’s print server settings and manage the machine via the following programs that came with your machine:
CentreWare IS: CentreWare Internet Services is the embedded HTTP server application that resides in the WorkCentre 3220 or WorkCentre 3210. CentreWare Internet Services allows administrators to change network and system settings on the WorkCentre 3220 or WorkCentre 3210 from the convenience of their desktops. The user will require the WorkCentre 3220 or WorkCentre 3210 IP address to access CWIS. Many of the features available within CentreWare Internet Services will require an administrator user name and password. The default user name is admin and the default password is 1111. A user will only be prompted for an administrator’s user name and password once in a single browser session. This embedded web server allows you to:
- Configure the network parameters necessary for the machine to
connect to various network environments.
- Customize e-mail settings and set up Address Book for scanning
to email.
- Customize printer, copy, and fax settings.
SetIP: Utility program allowing you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol. See the Software section. You can only use IPv4 setting for SetIP.
Via the control panel
You can set up the following basic network parameters through the machine’s control panel:
• Configure TCP/IP
• Configure EtherTalk
Supported operating systems
The following table shows the network environments supported by the machine:
OPERATING
SYSTEM
REQUIREMENT (RECOMMENDED)
CPU RAM
FREE
HDD
SPACE
Mac OS X
10.3 ~ 10.4
• Intel Processor
• Power PC G4 / G5
• 128 MB for a Power-PC based Mac (512 MB).
• 512 MB for an Intel-based Mac (1 GB)
1 GB
Mac OS X 10.5 • Intel Processor
• 867 MHz or faster Power PC G4 /G5
512 MB (1 GB) 1 GB
ITEM REQUIREMENTS
Operating system RedHat 8.0, 9.0 (32bit)
RedHat Enterprise Linux WS 4, 5 (32/64bit) Fedora Core 1~7 (32/64bit) Mandrake 9.2 (32bit), 10.0, 10.1 (32/64bit) Mandriva 2005, 2006, 2007 (32/64bit) SuSE Linux 8.2, 9.0, 9.1 (32bit) SuSE Linux 9.2, 9.3, 10.0, 10.1, 10.2 (32/64bit) SuSE Linux Enterprise Desktop 9, 10 (32/64bit) Ubuntu 6.06, 6.10, 7.04 (32/64bit) Debian 3.1, 4.0 (32/64bit)
CPU Pentium IV 2.4GHz (IntelCore2) RAM 512 MB (1024 MB) Free HDD space 1 GB (2GB)
• It is necessary to claim swap partition of 300 MB or larger for working with large scanned images.
• The Linux scanner driver supports the optical resolution at maximum.
ITEM REQUIREMENTS
Network interface • Ethernet 10/100 Base-TX Network operating system • Windows 2000/XP/2003/Vista
• Various Linux OS
• Mac OS 10.3 ~ 10.5
Network protocols •TCP/IP
• Standard TCP/IP
•LPR
• IPP/HTTP
• Bonjour
• DHCP
•BOOTP
Page 28
Getting started_27
Locating the WorkCentre 3210 or WorkCentre 3220 IP Address
1. Press Menu on the control panel, until you see Network on the
bottom line of the display.
2. Press OK to access the menu.
3. Press the left/right arrow until Network Info. appears and press OK.
4. Print appears and press OK.
5. Press the left/right arrow to select Yes and press OK.
The Network Configuration page prints out.
6. On the Network Configuration page note the IP Address (Example
169.123.21.23)
Accessing CentreWare Internet Services (CWIS)
1. On your PC open a web browser such as Internet Explorer.
2. In the URL or Address field enter http;//xxx.xxx.xxx.xxx where x is your IP address and click Go to access the web site of your machine.
3. Select a tab to view.
Configuring network protocol via the machine
You can set up TCP/IP network parameters, follow the steps listed below.
1. Make sure your machine is connected to the network with an RJ-45 Ethernet cable.
2. Make sure you have turned on the machine.
3. Press Menu on the control panel, until you see Network on the
bottom line of the display.
4. Press OK to access the menu.
5. Press the left/right arrow until TCP/IPv4 appears and press OK.
6. Press the left/right arrow until Static appears and press OK.
7. Press the left/right arrow until IP Address appears and press OK.
Enter a byte between 0 and 255 using the number keypad and press the left/right arrow to move between bytes. Repeat this to complete the address from the 1st byte to the 4th byte.
8. When you have finished, press OK. Repeat steps 9 and 10 to configure the other TCP/IP parameters: subnet mask and gateway address.
9. If you would like to turn on IPv6 repeat step 3. to 4.
10.Then press left/right arrow until IPv6 appears and press OK.
11.Press the left/right arrow until On appears and press OK.
Setting Ethernet speed
You can select the communication speed for Ethernet connections.
1. Press Menu on the contro l panel, until you see Network on the bottom line of the display.
2. Press OK to access the menu.
3. Press the left/right arrow until Ethernet Speed appears and press OK.
4. Press the left/right arrow until the speed you want appears and press OK.
5. Press Stop/Clear to return to ready mode.
Restoring the network configuration
You can return the network configuration to its default settings.
1. Press Menu on the contro l panel, until you see Network on the bottom line of the display.
2. Press OK to access the menu.
3. Press the left/right arrow until Clear Setting appears and press OK.
4. Press OK when Yes appears to restore the network configuration.
5. Power the machine off and back on.
Printing a network configuration page
The Network Configuration page shows how the network interface card on your machine is configured.
1. Press Menu on the contro l panel, until you see Network on the bottom line of the display.
2. Press OK to access the menu.
3. Press the left/right arrow until Network Info appears and press OK.
4. Press OK when Yes appears.
The Network Configuration page prints out.
Using SetIP program
This program is for the network IP setting using the MAC address which is the hardware serial number of the network printer card or interface. Especially, it is for the network administrator to set several network IPs at the same time.
Installing the program
1. Insert the driver CD provided along with your machine. When the driver
CD runs automatically, close the window.
2. Start Windows Explorer and open the X drive. (X represents your CD­ROM drive.)
3. Double click Application > SetIP.
4. Open the folder of the language you plan to use.
5. Double click Setup.exe to install this program.
6. Follow the instruction on the window to complete the installation.
Starting the program
1. Print the machine's network information report which includes your
machine’s MAC address. See "Printing reports" on page 61.
2. From the Windows Start menu, select All Programs > your printer driver name > SetIP > SetIP.
Contact the network administrator if you are not sure how to configure.
You can also set up the network settings through the netwo rk administration programs.
CentreWare Internet Servic es: Web-based printer management solution for network administrators. CentreWare Internet Services provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network machines from any site with corporate internet access.
CentreWare Internet Services: Web server embedded on your network print server, which allows you to:
- Configure the network parameters necessary for the machine to
connect to various network environments.
- Customize machine settings.
SetIP
: Utility program allowing you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol. You can only use IPv4 setting for SetIP. See "Using SetIP program" on page 27.
• You can only use SetIP program when your machine is connected to a network.
• The following procedure is based on the Windows XP operating system.
• You can only use IPv4 setting for SetIP.
Page 29
28 _Getting started
3. Click in the SetIP window to op en the T CP/IP conf igur ation wi ndow .
4. Enter the network card's MAC address, IP address, subnet mask, default gateway, and then click Apply.
5. Click OK, then the machine prints the network information. Confirm all
the settings are correct.
6. Click Exit to close the SetIP program.
INSTALLING THE SOFTWARE
You have to install the machine software for printing. The soft ware in cl ude s drivers, applications, and other user friendly programs.
1. Make sure that the network setup for your machine is completed. (See "Setting up the network"on page26.) All applications should be closed on your computer before beginning installation.
2. Insert the Printer Software CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window appears. If the installation window does not appear, click Start > Run. Type X:\Setup.exe, replacing “X” with the letter which represents your drive and click OK. If you use Windows Vista, click Start > All Programs > Accessories > Run, and type X:\Setup.exe. If the AutoPlay window appears in Wind ows Vista , click Run Setup.exe in Install or run program field , and click Continue in the User Account
Control window.
3. Click Install Software.
4. Select Typical installation for a network printer, and then click Next.
5. The list of machin es av ailab le on the netw ork a ppears . Selec t the print er
you want to install from the list and then click Next.
• If you do not see yo ur machin e on the li st, click Update to refresh the list, or select Add TCP/IP Port to add your machine to the network. To add the machine to the network, enter the port name and the IP address for the machine. To verify your machine’s IP ad dress or the MAC address, print a Network Configuration page. (See "Printing reports"on page61.)
• To find a shared network printer (UNC Path), select Shared Printer [UNC] and enter the shared name manually or find a shared printer by clicking the Browse button.
When you enter the MAC address, enter it without colon(:).
• The following procedure is for when the machine is being used as a network machine. If you want to connect a machine with a USB cable, refer to Software section.
• The following procedure is based on the Windows XP operating system. The procedure and popup window which appear during the installation may differ depending on the operating system, the printer feature, or the interface in use.
If you are not sure of the IP address, contact your network administra tor or print network informat ion. (See "Printing reports" on page 61.)
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Getting started_29
6. After the installation is finished, a window appears asking you to print a
test page. If you desire, select the corresponding checkbox(es) and click Finish. The window appears asking you to register yourself as a user of Xerox machines in order to receive information from Xerox.
MACHINE'S BASIC SETTINGS
After installation is complete, you may want to set the machine's default settings. Refer to the next section if you would like to set or change values.
Altitude adjustment
The print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine to the best print quality or best quality of print.
Before you set the altitude value, find the altitude where you are using the machine.
1. Ensure that you have installed the printer driver with the provided Printer Software CD.
2. From the Windows Start menu, select All Programs > your printer driver name > Printer Settings Utility.
3. Click Setting > Altitude Adjustment. Select the appropriate value from the dropdown list, and then click Apply.
Changing the display language
To change the language that appears on the control panel, follow these steps:
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Language appears and press OK.
4. Press the left/right arrow until th e langu age yo u want appears and pre ss OK.
5. Press Stop/Clear to return to ready mode.
Setting the date and time
The current date and time are shown on the display when your machine is on and ready to work. All of yo ur faxes w ill have the dat e and tim e printed on them.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Date & Time appears and press OK.
4. Enter the correct time and date using the number keypad.
Month = 01 to 12 Day = 01 to 31 Year = requires four digits Hour = 01 to 12 (12-hour mode)
00 to 23 (24-hour mode)
Minute = 00 to 59
You can also use the left/right arrow to move the cursor under the digit you want to correct and enter a new number.
5. To select AM or PM for 12-hour format, press the
*or # button or any
number button. When the cursor is not u nder the AM or P M indi cator, p ressin g the
*or #
button immediately moves the cursor to the indicator. You can change the clock mode to 24-hour format (e.g. 01:00 PM as 13:00). For details, see the next section.
6. Press OK to save the time and date. When you enter a wrong number, Out of Range appears and the machine does not proceed to the next step. If this happens, simply reenter the correct number.
7. Press Stop/Clear to return to ready mode.
Changing the clock mode
You can set your machine to di sp lay the current time using either a 12-h ou r or 24-hour format.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Clock Mode appears and press OK.
4. Press the left/right arrow to select the other mode and press OK.
5. Press Stop/Clear to return to ready mode.
• If your machine does not work pro perly afte r the insta llation, tr y to reinstall the printer driver. See Software section.
• During the printer driver i nstallation p rocess, th e driver ins taller detects the location information for your operating system and sets the default paper size for your machine. If you use a different Windows locati on , yo u mu st change the paper size to match the paper you usually use. Go to printer properties to change the paper size after installation is complete.
1 Normal 2 High
If your machine is connected to a network, you can enter CentreWare IS by typing the IP address of the machine in the address bar of your browser. Click Properties > General > Printer Default. Select the appropriate altitude value, and then click Apply.
The date format may differ from country to country
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30 _Getting started
Changing the default mode
Your machine is preset to Fax mode. You can switch this default mode between Fax mode and Copy mode.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Default Mode appears and press OK.
4. Press the left/right arrow until the default mode you want appears and press OK.
5. Press Stop/Clear to return to ready mode.
Setting sounds
You can control the following sounds:
• Key Sound: Turns the ke y sou nd on o r of f. With t his op tion s et to On
, a
tone sounds each time a key is pressed.
• Alarm Sound: Turns the alarm sound on or off. With this option set to On
, an alarm tone sounds when an error occurs or fax communication
ends.
• Speaker: Turns on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to Comm. which means “Common,” the speaker is on until the remote machine answers.
• Ringer: Adjusts the ringer volume. For the ringer volume, you can select Off, Low, Mid, and High.
Speaker, ringer, key sound, and alarm sound
1. Press Menu until System Setup appears on the bottom line of
the display and press OK.
2. Press the left/right arrow until Sound/Volume appears and press
OK.
3. Press the left/right arrow until the sound option you want appears
and press OK.
4. Press the left/right arrow until the desired status or volume for the
sound you have selected appears and press OK.
5. If necessary, repeat steps 3 through 5 to set other sounds.
6. Press Stop/Clear to return to ready mode.
Speaker volume
1. Press On Hook Dial . A dial tone sounds from the speaker.
2. Press the left/right arrow until you hear the volume you want.
3. Press Stop/Clear to save the change and return to ready mode.
Entering characters using the number keypad
As you perform various tasks, you may need to enter names and numbers. For example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email addresses in memory, you may also enter the corresponding names.
Entering alphanumeric characters
1. When you are prompted to enter a letter, locate the button labeled
with the character you want. Press the button until the correct letter appears on the display. For example, to enter the letter O, press 6, labeled with MNO. Each time you press 6, the display shows a different letter, M, N, O, m, n, o and finally 6. You can enter special characters, such as space, plus sign, and etc. For details, see the below section.
2. To enter additional letters, repeat step 1. If the next letter is printed on the same button, move the cursor by pressing the right
arrow button and then press the button labeled
with the letter you want. The cursor will move to the right and the next letter will appear on the display. You can enter a space by pressing the right arrow.
3. When you have finished entering letters, press OK.
Keypad letters and numbers
Correcting numbers or names
If you make a mistake while entering a number or name, press the left arrow button to delete the last digit or character. Then enter the correct number or character.
Inserting a pause
With some telephone systems, you must dial an access code (9, for example) and listen for a second dial tone. In such cases, you must insert a pause in the telephone number. You can insert a pause while you are setting up speed buttons or speed dial numbers.
To insert a pause, press Redial/Pause at the appropriate plac e whil e entering the telephone number. A - appears on the display at the corresponding location.
You can adjust the volume level using On Hook Dial .
You can adjust the speak er volume only when the tele phone line is connected.
KEY ASSIGNED NUMBERS, LETTERS, OR CHARACTERS
1 @ / . ‘ 1 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 & + - , 0
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Getting started_31
Using the save modes
Toner Save mode
Toner save mode allows your machine to use less toner on each page. Activating this mode extends the life of the print cartridge beyond what one would experience in the normal mode, but it reduces print quality.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Toner Save appears and press OK.
4. Press the left/right arrow until the tim e setti ng you want appears and press OK.
5. Press Stop/Clear to return to ready mode.
Power Save mode
Power Save mode allows your machine to reduce power consumption when it is not in actual use. You can turn this mode on and select a length of time for which the machine waits after a job is printed before it switches to a reduced power state.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Power Save appears and press OK.
4. Press the left/right arrow until the setting you want appears and press OK.
5. Press Stop/Clear to return to ready mode.
Setting print job timeout
You can set the amount of time a single print job is active before it must print.The machine handl es incomi ng data as a si ngle job if it c omes in withi n the specified time. When an error occurs while processing data from the computer and the dat a flo w sto ps , the machine waits the spec ifi ed time and then cancels printing if data flow does not resume.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Job Timeout appears and press OK.
4. Press the left/right arrow until the time setting you want appears and press OK.
5. Press Stop/Clear to return to ready mode.
Changing the font setting
Your machine has preset the font for your region or country. If you want to change the font or set the font for special condition such as
the DOS environment, you can change the font setting as follows:
1. Ensure that you have installed the printer driver from the provided software CD.
2. Select Printer Settings Utility in Start > All Programs > your printer driver name.
3. Confirm if PCL is selected in Emulation Setting.
4. Click Setting.
5. Select your preferred font in the Symbol set list.
6. Click Apply.
Following information shows the proper font list for corresponding languages.
• Russian: CP866, ISO 8859/5 Latin Cyrillic
• Hebrew: Hebrew 15Q, Hebrew-8, Hebrew-7
• Greek: ISO 8859/7 Latin Greek, PC-8 Latin/Greek
• Arabic & Farsi: HP Arabic-8, Windows Arabic, Code Page 864, Farsi, ISO 8859/6 Latin Arabic
• OCR : OCR-A, OCR-B
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32 _Loading originals and print media
loading originals and print media
This chapter introduces you how to load originals and print media into your machine.
This chapter includes:
• Loading originals
• Selecting print media
• Changing the size of the paper in the paper tray
• Loading paper
• Printing on special print material s
• Adjusting the output support
• Setting the paper size and type
LOADING ORIGINALS
You can use the scanner glass or ADF to load an original for copying, scanning, and sending a fax.
On the scanner glass
Make sure that no originals are in the ADF. If an original is detected in the ADF, the machine gives it prio rity ov er the orig inal on the scanner glass. T o get the best scan quality, especially for colored or gray-scaled images, use the scanner glass.
1. Lift and open the scanner lid.
2. Place the original face down on the scanner glass and align it with the
registration guide at the top left corner of the glass.
3. Close the scanner lid.
In the ADF
Using the ADF, you can lo ad up to 50 sheets of pa per (75g/m2, 20 lb bond) for one job.
When you use the ADF:
• Do not load paper smaller than 142 x 148mm (5.6 x 5.8inches) or larger than 216 x 356mm (8.5 x 14inches).
• Do not attempt to load the following types of paper:
- carbon-paper or carbon-backed paper
- coated paper
- onion skin or thin paper
- wrinkled or creased paper
- curled or rolled paper
- torn paper
• Remove all staples and paper clips before loading.
• Make sure any glue, ink, or correction fluid on the paper is completely dry before loading.
• Do not load originals that include different sizes or weights of paper.
• Do not load booklets, pamphlets, transparencies, or documents having other unusual characteristics.
1. Flex or fan the edge of the paper stack to separate the pages before loading originals.
• Leaving the scanner lid ope n while co pying may affect copy quality and toner consumption.
• Dust on the scanner glass may cause black spots on the printout. Always keep it clean.
• If you are copying a page from a book or magazin e, lift the sc anner lid until its hinges are caught by the s topp er an d then clo se the li d. If the book or magazine is thicker than 30 mm, start copying with the lid open.
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Loading originals and print media_33
2. Load the original face up into the ADF. Make sure that the b ott om o f th e
original stack matches the paper size marked on the document input tray.
3. Adjust the document width guides to the paper size.
SELECTING PRINT MEDIA
You can print on a variety of print media, such as plain paper, envelopes, labels, and transparenci es. Alway s use print me dia tha t meet th e guide lines for use with your machine. Print media that does not meet the guidelines outlined in this user’s guide may cause the following problems:
• Poor print quality
• Increased paper jams
• Premature wear on the machine. Properties, such as weight, composition, grain, and moisture content, are important factors that affect the machine’s performance and the output quality. When you choose print materials, consider the following:
• The type, size and weight of the print media for your machine are described later in this section.
• Desired outcome: T he print media yo u choo se sho uld be approp riat e for your project.
• Brightness: Some print media are whiter than others and produce sharper, more vibrant images.
• Surface smoothness: The smoothness of the print media affects how crisp the printing looks on the paper.
Dust on the ADF glass may cause black lines on the printout. Always keep it clean.
• Some print media may me et all of the g uideline s in this sec tion and still not produce satisfactory results. This may be the result of improper handling, unacc eptable temperature and hum id ity le ve ls , or other variables over which Xerox has no control.
• Before purchasing large quantities of print media, ensure that
it
meets the requirements specified in this user’s guide.
Using print media that does not meet these specifications may caus e problems, requiring repai rs. Such repairs are not covered b y Xerox’s warranty or service agreements.
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34 _Loading originals and print media
Specifications on print media
TYPE SIZE DIMENSIONS
WEIGHT
A
CAPACITY
B
Plain paper Letter 216 x 279 mm (8.5 x 11 inches)
• 60 to 105 g/m
2
(16 to 28 lb
bond) for the tray
• 60 to 163 g/m2 (16 to 43 lb bond) for the manual tray
• 250 sheets of 80g/m2 (20 lb bond) paper for the tray
• 1 sheet in the manual tray
• 250 sheets of 80g/m
2
(20 lb bond) paper for optional tray
Legal 216 x 356 mm (8.5 x 14 inches) US Folio 216 x 330 mm (8.5 x 13 inches) A4 210 x 297 mm (8.26 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) JIS B5 182 x 257 mm (7.16 x 10.11 inches) ISO B5 176 x 250 mm (6.93 x 9.84 inches) Executive 184 x 267 mm (7.25 x 10.5 inches) A5 148 x 210 mm (5.82 x 8.26 inches) A6 105 x 148 mm (4.13 x 5.82 inches) 1 sheet in the manual tray
Envelope Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches)
75 to 90 g/m
2
(20 to 24 lb bond)
1 sheet in the manual tray
Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.37 x 9.01 inches) Envelope C6 114 x 162 mm (4.48 x 6.38 inches)
Transparency Letter, A4 Refer to the Plain paper section
138 to 146 g/m
2
1 sheet in the manual tray
Labels Letter, Legal, US
Folio, A4, JIS B5, ISO B5, Executive, A5, A6
Refer to the Plain paper section
120 to 150 g/m2 (32 to 40 lb bond)
1 sheet in the manual tray
Card stock Letter, Legal, US
Folio, A4, JIS B5, ISO B5, Executive, A5, A6
Refer to the Plain paper section
105 to 163 g/m
2
(28 to 43 lb
bond)
1 sheet in the manual tray
Minimum size (custom) 66 x 127 mm (2.6 x 5 inches)
60 to 163 g/m2 (16 to43 lb bond)
Maximum size (custom) 216 x 356 mm (8.5 x 14 inches)
a.If media weight is over 105 g/m2 (28 lb bond), use the manual tray. b.Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
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Loading originals and print media_35
Media sizes supported in each mode
Guidelines for selecting and storing print media
When selecting or loading paper, envelopes, or other print materials, keep these guidelines in mind:
• Always use print media that conform with the specifications listed on page 34
• Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.
• For the best print quality, use only high quality copier grade paper specifically recommended for use in laser printers.
• Avoid usin g the following media types:
- Paper with embossed lettering, perforations, or a texture that is too
smooth or too rough
- Erasable bond paper
- Multi-paged paper
- Synthetic paper and thermally reactive paper
- Carbonless paper and Tracing paper. Use of these types of paper could result in paper jams, chemical smells, and damage to your printer.
• Store print media in its ream wr a ppe r unti l y ou a re re ady to u se it. Pl ac e cartons on pallets or shelves, not on the floor. Do not place heavy objects on top of the p aper, wh ether it i s packa ged or un package d. Keep it away from moisture or other conditions that can cause it to wrinkle or curl.
• Store unused print m edia at temperature s betw een 15
o
C and 30o C. The
relative humidity should be between 10% and 70%.
• Store unused print media in a moisture-proof wrap, such as a plastic container or bag, to prevent dust and moisture from contaminating your paper.
• Load special med ia ty pes one sh eet a t a ti me th rough the m anual tray to avoid paper jams.
• To prevent print media, such as transparencies and label sheets, from sticking together, remove them as they print out.
Guidelines for special print media
MODE SIZE SOURCE
Copy mode Letter, A4, Legal,
Oficio, US Folio, Executive, JIS B5, A5, A6
•tray 1
• optional tray 2
• manual tray
Print mode All sizes supported by
the machine
•tray 1
• optional tray 2
• manual tray
Fax mode Letter, A4, Legal • tray 1
• optional tray 2
Duplex printing
a
a.75 to 90 g/m2 (20~24 lb bond) only
Letter, A4, Legal, US Folio, Oficio
•tray 1
• optional tray 2
• manual tray
MEDIA TYPE GUIDELINES
Envelopes • Successful print ing on envel opes d epend s u pon the
quality of the enve lopes. W hen se lecting envelope s, consider the following factors :
- Weight: The weight of the envelope paper should not exceed 90 g/m
2
or jamming may occur.
- Construction: Prior to printing, envelopes should lie flat with less than 6 mm curl, and should not contain air.
- Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged.
- Temperature: You should use envelopes that are compatible with the heat and pressure of the machine during operation.
• Use only well-constructed envelopes with sharp and well creased folds.
• Do not use stamped envelopes.
• Do not use envelopes with clasps, snaps, windows, coated lining, self -adhes ive se als, o r other s ynthe tic materials.
• Do not use damaged or poorly made envelopes.
• Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope.
1 Acceptable 2 Unacceptable
• Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second. Check your machine’s specification to view the fusing temperature, see page 86. The extra flaps and strips might cause wrinkling, creasing, or j am s, an d ma y e ven dam ag e the fuser.
• For the best pr int q ual ity , pos iti on m arg ins no closer than 15 mm from the edges of the envelope.
• Avoid printing over the area where the envelope’s seams meet.
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36 _Loading originals and print media
CHANGING THE SIZE OF THE PAPER IN THE PAPER TRAY
To load longer sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper tray.
1. Press and hold the gu ide lo ck, a nd sli de the pap er leng th gui de to l ocate
it in the correct paper size slot. It is preset to Letter or A4 size depending
on the country.
2. After inserting paper into the tray, adjust the support guide so that it
lightly touches the paper stack.
3. Squeeze the paper width guides, as shown and slide them to the stack
of paper until it lightly touches the side of the stack.
4. Load the paper into the tray.
Labels • To avoid damaging the machine, use only labels
designed for use in laser machines.
- When selecting labels, consider the following factors:
- Adhesives: The adhesive material should be stable at your machine’s fusing temperature. Check your machine’s specification to view the fusing temperature, see page 86.
- Arrangement: Only use labels with no exposed backing between them. L abels can pee l off sheet s that have spaces between the labels, causing serious jams.
- Curl: Prior to printing, labels must lie flat with no more than 13 mm of curl in any direction.
- Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.
• Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components.
• Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine.
• Do not use labels that are separating from the backing sheet or are wrink led, bubbled, o r otherwise damaged.
Card stock or custom-sized materials
• Do not print on media smaller than 76 mm wide or 356 mm long.
• In the software application, set margins at least
6.4 mm away from the edges of the material.
Preprinted paper
• Letterhead must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the printer’s fusing temperature for 0.1 second. Check your machine’s specifica tion to view the fusing tem perature, see page 86.
• Letterhead ink must be non-flammable and should not adversely affect printer rollers.
• Forms and letterhead should be sealed in a moisture-proof wrapping to prevent changes during storage.
• Before you load preprinted paper, such as forms and letterhead, verify that the ink on the paper is dry. During the fusing proce ss, wet i nk can come off preprinted paper, reducing print quali ty .
MEDIA TYPE GUIDELINES
1 Paper length guide 2 Support guide 3 Guide lock 4 Paper width guides
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Loading originals and print media_37
5. Place the tray into the machine.
6. Set the paper size from your computer.
LOADING PAPER
Loading paper in the tray 1 or optional tray
Load the print media you use for the maj ority of yo ur prin t job s in th e t ray1. The tray 1 can hold a maximum of 250 sheets of 80 g/m
2
(20 lb bond) plain
paper. You can purchase an optional tray and attach it below the standard tray to
load an additional 250 sheets of paper. (See "Ordering supplies and accessories" on page 83.)
1. To load paper, pull and open the paper tray and place paper with the side you want to print facing down.
2. After loading paper, set the paper type and size for the tray 1. See Software section for PC-printing.
PRINTING ON SPECIAL PRINT MATERIALS
The machine can hold special sizes and types of print material, such as postcards, note cards, and envelop es. Especiall y, it is useful for si ngle page printing on letterhead or colored paper.
Feeding the print material manually
• Load only one size of print media at a time in the tray.
• To prevent paper jams, do not add paper when there is still paper in the tray. This also applies to other types of print media.
• Print media should be loaded fac e up with the sid e you wa nt to print, and the top edge going into the tray first. Place print materials in the center of the tray.
• Always load only the specified print media to avoid paper jams and print quality problems. (See "Selecting print media" on page 33.)
• Flatten any curl on postcards, envelopes, and labels before loading them into the tray.
1. Open the manual tray.
2. Load the paper with the side to be printed on facing up.
• Do not push the paper width guides far enough to cause the materials to warp.
• If you do not adjust the paper width guides, it may cause paper jams.
Using photographic paper or coated paper may cause problems, requiring repairs. Such repairs are n ot cov ered by Xerox’s warra nty or service agreements.
1 Full 2 Empty
• If you experience problems with paper feed, place one sheet at a time in the manual tray.
• You can load previously printed paper. The printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feed, turn the paper around. Note that print quality is not guaranteed.
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38 _Loading originals and print media
3. When you print in application, start the print menu.
4. Before you print, open printer properties.
5. Press the Paper tab in printer properties, and select an appropriate
paper type.
6. Select Manual Feeder in paper source then, press OK.
7. Start printing in application.
ADJUSTING THE OUTPUT SUPPORT
The printed pages stack on the output tray, and the output support will help the printed pages align. To let the output support correctly align the pages you need to pull it out appropriately depending on the paper size.
Stacking papers firmly
If you use a machine in a humid area, or you are using the damp print media caused by a high humidity, the print-outs on the output tray may be curled and may not be stacked properly. In this case, you can set the machine to use the Paper Stacking function to let print-outs stacked firmly. But, using this function will make the print speed slow.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until Paper Stacking appears and press OK.
4. Press the left/right arrow to select On or Off and press OK.
5. Press Stop/Clear to return to ready mode.
SETTING THE PAPER SIZE AND TYPE
After loading paper in the paper tray, you need to set the paper size and type using the control panel buttons. These settings will apply to Copy and Fax modes. For PC-printing, you need to select the paper size and type in the application program you use on your PC.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Paper Setup appears and press OK.
3. Press OK when Paper Size appears.
4. Press the left/right arrow until the paper tray you want appears and press OK.
5. Press the left/right arrow until the paper size you are using appears and press OK.
6. Press the left/right arrow until Paper Type appears and press OK.
7. Press the left/right arrow until the paper tray you want appears and press OK.
8. Press the left/right arro w unt il t he p ape r ty pe y ou are us ing appears and press OK.
9. Press Stop/Clear to return to ready mode.
Place the side to be printed facing up.
Envelope
Preprinted paper Transparency
Punched paper
Card stock Letterhea d paper
Label
If you want to use a label, set the paper type to Label.
• If you are printing m ult ipl e p ag es, l oad the next sheet after f irs t page prints out. Repeat this step for every page to be printed.
• The settings you change remain in effect only while you are using the current application.
• If envelopes are prin ted out with wrinkles, c r eas e o r bl ac k bold lines, open the rear cover and pull down the pressure lever on the right side about 90 degrees and try printing again. Kee p the rear cover opened during printing.
Pressure lever
1 Output support
• If the output support is incorrectly adjusted, printed pages may be mis-aligned or fall.
• If you continuously print many pages, the surface of the output tray may become hot. Be careful not to touch the surface, and especially keep children away from the surface.
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Copying_39
copying
This chapter gives you step-by-step instructions for copying documents.
This chapter includes:
• Selecting the paper tray
• Copying
• Changing the settings for each copy
• Changing the default copy settings
• ID card copying
• Using special copy features
• Printing on both sides of paper
• Setting copy timeout
SELECTING THE PAPER TRAY
After loading the print med ia for c op y o utp ut, yo u m us t s ele ct the paper tray you will use for copy jobs.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Paper Setup appears and press OK.
3. Press the left/right arrow until Paper Source appears and press OK.
4. Press OK when Copy Tray appears.
5. Press the left/right arrow until the paper tray you want appears and press OK.
6. Press Stop/Clear to return to ready mode.
COPYING
1. Press Copy . Ready to Copy appears on the top line of the display.
2. Load originals face up into the ADF, or plac e a s ing le ori ginal face down
on the scanner glass. For details about loading an original, see page 32.
3. Enter the number of copies using the number keypad, if necessary.
4. If you want to customize the copy settings including copy size, darkness,
and original type, by using the control panel buttons. See page 39. If necessary, you can use spec ial cop y features , such a s poster copying, 2- or 4-up copying. See page 40.
5. Press Start to begin copying.
CHANGING THE SETTINGS FOR EACH COPY
Your machine provides default settings for copying so that you can quickly and easily make a copy. However, if you want to change the options for each copy, use the copy function buttons on the control panel.
1. Press Copy .
2. Press Menu until Copy Feature appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the setup option you want appears and press OK.
4. Press the left/right arrow until the setting you want appears and press OK.
5. Repeat steps 3 through 4, as needed.
6. Press Stop/Clear to return to ready mode.
Darkness
If you have an original containing faint markings or dark images, you can adjust the brightness to make a copy that is easier to read.
• Light: Works well with dark print.
•Normal:Works well with standard typed or printed originals.
•Dark:Works well with light print.
Original Type
The original type setting is used to improve th e copy quality by sel ectin g the document type for the current copy job.
Each time you press the button, the following modes are available:
• Text: Use for originals containing mostly text.
• Text/Photo: Use for originals with mixed text and photographs.
•Photo:Use when the originals are photographs and receipts.
Reduced or enlarged copy
You can reduce or enlarge the size of a copied image from 25% to 400% when you copy original documents from the scanner glass, or from 25% to 100% from the ADF.
To select from the predefined copy sizes:
The left/right arrow until the size setting you want appears and press
OK.
To scale the copy by directly entering the scale rate:
1. The left/right arrow until Custom appears and press OK.
2. Enter the scale rate and press OK to save the selection.
You can cancel the copy job during an operation. Press Stop/ Clear , and the copying will stop.
If you press Stop/Clear while setting the copy options, all of the options you have set for the current copy job will be canceled and returned to their default status. Or, they will automatically return to their default status after the machine completes the copy in progress.
While you are setting copy options, pressing Stop/Clear cancels the changed settings and restores the defaults.
When you make a reduced copy, black lines may appear at the bottom of your copy.
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40 _Copying
CHANGING THE DEFAULT COPY SETTINGS
The copy options, including darkness, original type, copy size, and number of copies, can be set to those most frequently used. When you copy a document, the default set ting s are use d unless they have been chang ed by using the corresponding buttons on the control panel.
1. Press Copy .
2. Press Menu until Copy Setup appears on the bottom line of the display and press OK.
3. Press OK when Change Default appears.
4. Press the left/right arrow until the setup option you want appears and press OK.
5. Press the left/right arrow until the setting you want appears and press OK.
6. Repeat steps 4 through 5, as needed.
7. Press Stop/Clear to return to ready mode.
ID CARD COPYING
Your machine can print 2-s id ed originals on one sheet of A4-, Letter-, Legal­, Folio-, Oficio-, Executive-, B5-, A5-, or A6-sized paper.
When you copy using this feature, the machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the si ze of the original. This feature is helpful for copying a small-sized item, such as a name card.
This copy feature is available only when you place originals on the scanner glass. Unload the paper in ADF.
1. Press ID Card Copy .
2. Place the front side of an original facing down on the scanner glass
where arrows indicate as shown, and close the scanner lid.
3. Place Front Side and Press[Start] appears on the display.
4. Press Start . Your machine begins scanning the front side and shows Place Back Side and Press[Start]
5. Turn the original over and place it on the scanner glass, where arrows
indicate as shown. Then, close the scanner lid.
6. Press Start to begin copying.
USING SPECIAL COPY FEATURES
You can use the following copy features:
Collation
You can set the machine to sort the copy job. For example, if you make 2 copies of a 3 page original, one complete 3 page document will print followed by a second complete document.
1. Press Copy .
2. Load originals face up into the ADF, or place a single
original face down on the scanner glass. For details about loading an original, see page 32.
3. Enter the number of copies using the number keyp ad.
4. Press Menu until Copy Setup appears on the bottom line of the display and press OK.
5. Press OK when Change Default appears.
6. Press the left/right arrow until Copy Collation appears and press OK.
7. Press the left/right arrow to select On.
8. Press Start to begin copying.
One complete document will print followed by the second complete document.
While you are setting copy options, pressing Stop/Clear cancels the changed settings and restores the defaults.
If you press Stop/Clear or if no buttons are pressed for approximately 30 seconds, the machine cancels the copy job and returns to ready mode.
If the original is larger than the printable area, some portions may not be printed.
If you press Stop/Clear or if no buttons are pressed for approximately 30 seconds, the machine cancels the copy job and returns to ready mode.
1
2
3
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Copying_41
2-up or 4-up copying
Your machine can print 2 or 4 original images reduced to fit onto one sheet of paper.
1. Press Copy .
2. Load originals face up into the ADF, or place a single
original face down on the scanner glass. For details about loading an original, see page 32.
3. Press Menu until Copy Feature appears on the bottom line of the display and press OK.
4. Press the left/right arrow until Layout appears and press OK.
5. Press the left/right arrow until 2-Up or 4-Up appears and press OK.
6. Press Start to begin copying.
Poster copyin g
Your machine can print an image onto 9 sheets of paper (3x3). You can paste the printed pages together to make one poster-sized document.
This copy feature is available only when you place originals on the scanner glass. Unload the paper in ADF.
1. Press Copy .
2. Place a single original fac e do w n on the sc anner glass.
For details about loading an original, see page 32.
3. Press Menu until Copy Feature appears on the bottom line of the display and press OK.
4. Press the left/right arrow until Layout appears and press OK.
5. Press the left/right arrow until Poster Copy appears and press OK.
6. Press Start to begin copying.
Your original is divided into 9 portions. Each portion is scanned and printed one by one in the following order:
Clone copying
Your machine can print multiple image copies from the original documen t on a single page. The number of images is automatically determined by the original image and paper size.
This copy feature is available only when you place originals on the scanner glass. Unload the paper in ADF.
1. Press Copy .
2. Place a single original f ace down on the sca nner glass.
For details about loading an original, see page 32.
3. Press Menu until Copy Feature appears on the bottom line of the display and press OK.
4. Press the left/right arrow until Layout appears and press OK.
5. Press the left/right arrow until Clone Copy appears and press OK.
6. Press Start to begin copying.
Adjusting background images
You can set the machine to print an image without its background. This copy feature removes the background col or and can be helpful when copying an original containing color in the background, such as a newspaper or a catalog.
1. Press Copy .
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass. For details about loading an original, see page 32.
3. Press Menu until Copy Feature appears on the bottom line of the display and press OK.
4. Press the left/right arrow until Adjust Bkgd. appears and press OK.
5. Press the left/right arrow until the binding option you want appears.
• Off: Does not use this feature.
• Auto: Optimizes the background.
• Enhance Lev. 1~2: The higher the number is, the more vivid the
background is.
• Erase Lev. 1~4: The higher the number is, the lighter the
background is.
6. Press Start to begin copying.
7. Press Stop/Clear to return to ready mode.
1 2
1 2
3 4
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42 _Copying
PRINTING ON BOTH SIDES OF PAPER
You can set the machine to print documents on both sides of paper. (WorkCentre 3220 only)
1. Press Copy .
2. Press Menu until Copy Setup appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Duplex Print appears and press OK.
4. Press the left/right arrow until the binding option you want appears.
•Off:Copys in Normal mode.
• Short Edge: Copys pages to be read by flipping like a note pad.
• Long Edge: Copys pages to be read like a book.
5. Press OK to save your selection.
SETTING COPY TIMEOUT
You can set the time the machine waits before it restores the default copy settings, if you do not start copying after changing them on the control panel.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Timeout appears and press OK.
4. Press the left/right arrow until the time setting you want appears.
Selecting Off means that the machine does not restore the default settings until you press Start to begin copying, or Stop/Clear to
cancel.
5. Press OK to save your selection.
6. Press Stop/Clear to return to ready mode.
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Scanning_43
scanning
Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer.
This chapter includes:
• Scanning basics
• Scanning from the control panel
• Scanning using a network connection
• Changing the settings for each scan job
• Changing the default scan settings
• Setting up Address Book
SCANNING BASICS
Your machine offers the following ways to scan an image using a local connection:
• Via one of the preset imag ing applicati ons. Scann ing an imag e launche s the selected application, enabling you to control the scanning process. See the next se ction.
TWAIN: TWAIN is the one of preset imaging applications. Scanning an image launches the selected application, enabling you to control the scanning process. See the Software section. This feature can be used via the local connection or the network connection. See Software section.
WIA: WIA stands for Windows Images Acquisition. To use this feature your computer must be connected directly with the machine via an USB cable. See Software section.
• To a portable USB memo ry d evice, if ins erted i nto th e USB me mory port on your machine. See page 58.
Also, you can send scanned image s to several des tinations using a network connection:
• To your networked computer via the Network Scan program. You can scan an image from the mach ine, if net work-c onnec ted, to the comput er where the Network Scan program is running.
• Email: You can send the scanned image as an attachment to an email. See page 44. (WorkCentre 3220 only)
SCANNING FROM THE CONTROL PANEL
Scanning to application programs for USB connections
1. Make sure that your machine and computer are turned on and properly
connected to each other.
2. Load originals face up into the ADF, or place a single original face down on the scanner glass. For details about loading an original, see page 32.
3. Press Scan/Email . Ready to Scan appears on the top line of the display.
4. Press the left/right arrow unti l Sc an to Appl. app ears on the bo ttom li ne of the display and press OK.
5. Press the left/right arrow un til the appl ication program y ou want appea rs,
then press OK. Default setting is My Documents.
6. To scan from the default setting, press Start . Press the left/right button until the setting you want appears then press OK.
7. Scanning begins.
SCANNING USING A NETWORK CONNECTION
If you have connected your machine to a network and set up network parameters correctly, you can scan and send images over the network.
Preparing for network scanning
Before using your machine’s network scanning features, you need to configure the following settings depending on your scan destination:
• Adding the machine to the Network Scan program for scanning to a network clien t
• Registering as an authorized user for scanning to Email
• Setting up an account for scanning to Email
Adding the machine to the Network Scan program
First, install the Network Scan program. To scan images from your machine to your computer through the
network, you need to register the machine as an authorized network scanner in the Network Scan program.
1. From the Windows Start menu, select All Programs > Xerox > Network Scan > Network Scan.
The Xerox Network Scan Manager window opens.
The maximum resolu tion t hat ca n b e ach ieved depe nds up on va rio us factors, including computer s peed, availabl e disk spac e, memory, the size of the image being scanned, and bit depth settings. Thus, depending on your system and what you are scanning, you may not be able to scan at certain resolutions, especially using enhanced resolution.
You can add more TWAIN-compliant software for scanning, such as Adobe Photoshop, from Printer Settings Utility . See Software section.
Scanned image is saved in computer's My Documents> My Pictures>Xerox folder.
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44 _Scanning
2. Click the Add Device button or double-click the Add Device icon.
3. Click Next.
4. Select Browse for a scanner. (recommended), or select Connect to this scanner. and enter the IP address of your machine.
5. Click Next.
A list of the scanners on your network appears.
6. Select your machine from the list and enter a name, user ID, and PIN (Personal Identification Number) for the machine.
7. Click Next.
8. Click Finish.
Your machine is added to the Network Scan program and you can now scan images through the network.
Registering authorized users
To send an email, you need to register authorized users using CentreWare IS. You can add up to 2000 users. You can setup authorized users to access scan to e-mail. You need to register authorized users using CentreWare IS.
1. Enter your machine’s IP address as the URL in a browser and click
Go to access the web site of your machine.
2. Click Properties > E-mail > User Authentication
3. Enable User Authentication. Check the Enable Auth User box.
4. Check the Enable Guest Account box to allow guest access. If this
option is enabled, then enter a Guest Login Name and a Guest Password from 4-10 digits that can be used by th e g ues t a cc oun t to
access the feature.
5. Click the Add button to add new accounts.
6. Enter a User Name, a Auth ID, Password and Email address for
each account desired. Your machine can hold up to 2000 accounts.
Setting up an e-mail account
To scan and send an image as an e ma il a ttac hm en t, yo u n eed to s et u p network parameters using CentreWare IS.
1. Enter your machine’s IP address as the URL in a browser and click
Go to access the web site of your machine.
2. Click Properties, Protocol and SMTP Server.
3. Select IP Address or Host Name.
4. Enter the IP address in dotted decimal notation or as a host name.
5. Enter the server port number, from 1 to 65535.
The default port number is 25.
6. Put a check mark in SMTP Requires Authentication to require authentication.
7. Enter the SMTP server login name and password.
Scanning to a network client
Network client allows you to remotely scan an original from your network­connected machine to your computer in JPEG, TIFF, or PDF file format.
Scanning
1. Make sure that your machine and the computer are connected to a network and Network Scan is running on the computer.
2. Load originals face up into the ADF, or place a single original face
down on the scanner glass. For details about loading an original, see page 32.
3. Press Scan/Email .
4. Press the left/right arrow until Network Scan a ppe ars on the bottom line of the display and press OK.
5. Enter the ID you have set in the Xerox Network Scan Manager window and press OK.
6. Enter the PIN you have set in the Xerox Network Scan Manager window and press OK.
7. If the scan destination is folder type, press the left/right arrow until the scan setting option you want appears and press OK. Or, press
Start to immediately start scanning using the default settings.
Resolution: Sets the image resolution.
Scan Color: Sets the color mode.
Scan Format: Sets the file fo rma t i n wh ic h t he image is to be sa ve d. If you select TIFF or PDF, you can select to scan multiple pages.
Scan Size: Sets the image size. If the scan destination is application type, go to the step 11.
8. Press the left/right arrow until the desired status appears and press OK.
9. Press Start to start scanning.
Your machine begins scanning the original to the computer where the program is running.
Scanning to Email
You can scan and send an image as an ema il a ttac hm en t. You firs t nee d to set up your email account in CentreWare IS. See page 44.
Before scanning, you can set the scan options for your scan job. See page
45.
1. Make sure that your machine is connected to a network.
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass. For details about loading an original, see page 32.
3. Press Scan/Email .
4. Press the left/right arrow unti l Scan to Email appears on the bottom line of the display and press OK.
5. Enter the recipient’s email address and press OK.
If you have set up Address Book, you can use a speed button or a speed email or group email number to retrieve an address from memory. See page 45.
• For the scanner name, the model name of your machine is automatically entered, but can be changed.
• You can enter an ID of up to 8 characters. The first character must be a letter.
• The PIN must be 4 digits.
• You can change the scanner properties of your machine and the scan settings from the Xerox Network Scan Manager window. Click Properties and set the options in each tab.
The IP address can be found on the control panel. Press the Menu button > System Setup > Report > Network Info..
From the control panel on your machine, verify the user correctly registered.
1. Press Scan/Email .
2. Press the left/right arrow until Scan to Email appears on the bottom line of the display and press OK.
3. The machine will prompt for a Login. Enter a valid My login ID, Password, and Destination Email.
4. The machine will open the email service. If an invalid set of credentials was entered the Work Centre wil l return to Scan to Email.
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Scanning_45
6. To enter additional addresses, pre ss OK when Yes appears and repeat
step 5. To continue to the next step, press the left/right arrow to select No and press OK.
7. If the display asks if you want to send the email to your account, press the Scroll buttons to select Yes or No and press OK.
8. Enter an email subject and press OK.
9. Press the left/right arrow un til the fi le format you want appears and press OK or Start .
The machine begins scanning and then sends the email.
10.If the machine asks if you want to log off your account, press the Scroll buttons to select Yes or No and press OK.
11.Press Stop/Clear to return to ready mode.
CHANGING THE SETTINGS FOR EACH SCAN JOB
Your machine provides you with the follow ing set ting opti ons to al low yo u to customize your scan jobs.
•Scan Size:Sets the image size.
• Original Type: Sets the original document’s type.
• Resolution: Sets the image resolution.
•Scan Color:Sets the color mode.
• Scan Format: Sets the file format in which the image is to be saved. If
you select TIFF or PDF, you can select to scan multiple pages. Depending on the selected scan type, this option may not appear.
To customize the settings before starting a scan job:
1. Press Scan/Email .
2. Press Menu until Scan Feature appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the scan type you wan t appears and press OK.
4. Press the left/right arrow until the scan setting option you want appears and press OK.
5. Press the left/right arrow until the desired status appears and press OK.
6. Repeat steps 4 and 5 to set other setting options.
7. When you have finished, press Stop/Clear to return to ready mode.
CHANGING THE DEFAULT SCAN SETTINGS
To avoid having to custom ize the scan settings for eac h jo b, y ou c an s et u p default scan settings for each scan type.
1. Press Scan/Email .
2. Press Menu until Scan Setup appears on the bottom line of the display and press OK.
3. Press OK when Change Default appears.
4.
Press the left/right arrow until the scan t ype you want appears and press OK.
5. Press the left/right arrow until the scan setting option you want appears and press OK.
6. Press the left/right arrow until the desired status appears and press OK.
7. Repeat steps 5 and 6 to change other settings.
8. To change the default sett in gs f or oth er s ca n types , press Back and
repeat from step 4.
9. Press Stop/Clear to return to ready mode.
SETTING UP ADDRESS BOOK
You can set up Address Book with the email add resse s you u se fr equent ly via CentreWare IS and then easily and quickly enter email addresses by entering the location numbers assigned to them in Address Book. (WorkCentre 3220 only)
Registering speed email numbers
1. Enter your machine’s IP address as the URL in a browser and click Go
to access the web site of your machine.
2. Click Properties and E-mail.
3. Click Local Address Book and Add.
4. Select a index number and enter the user name and e- mail ad dress yo u
want.
5. Click Apply.
Configuring group email numbers
Enter your machine’s IP address as the URL in a browser and click Go to access the web site of your machine.
1. Click Properties and E-mail.
2. Click Group Address Book and Add.
3. Select a group number and enter the group name you want.
4. Select speed email numbers that will be included in the group.
5. Click Apply.
Using Address Book entries
To retrieve an email address, use the following ways:
Speed email numbers
When you are prompte d to en ter a d est inatio n addre ss whi le se nding an email, press Address Book , select speed email and en ter the s pee d
email number at which you stored the address you want.
• For a one-digit speed email location, press and hold the corresponding digit button from the number keypad.
• For a two- or three-digit speed email location, press the first digit button(s) and then hold down the last digit button.
You can also search through me mo ry for an en try by pres si ng Address
Book . See page 46.
Group email numbers
To use a group email entry, you need to search for and select it from memory.
When you are prompte d to en ter a d est inatio n addre ss whi le se nding an email, press Address Book . See page 46
This prompt does not appear if you have activated the Send to Myself option in the email account setup.
You can also click Import and obtain your address book from your computer.
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46 _Scanning
Searching Address Book for an entry
There are two ways to search for an address in memory. You can either scan from A to Z sequentially or search by entering the first letters of the name associated with the address.
Searching sequentially through memory
1. If necessary, press Scan/Email .
2. Press Address Book until Search & Send appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the number category you want appears and press OK.
4. Press OK when All appears.
5. Press the left/right arrow until the name and address you want
appears. You can search upwards or downwards through the entire memory in alphabetical order.
Searching with a particular first letter
1. If necessary, press Scan/Email .
2. Press Address Book until Search & Send appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the number category you want appears and press OK.
4. Press the left/right arrow until ID appears and press OK.
5. Enter the first few letters of the name you want and press OK.
6. Press the left/right arrow until the name you want appears and pres s OK.
Printing Address Book
You can check your Address Book settings by printing a list.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Report appears and press OK.
3. Press the left/right arrow until Address Book appears and press OK.
4. Press the left/right arrow until E-mail appears and press OK.
5. Press OK when Yes appears to confirm printing.
A list showing your speed button settings, and the speed/group email entries print out.
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Basic printing_47
basic printing
This chapter explains common printing tasks.
This chapter includes:
• Printing a document • Canceling a print job
PRINTING A DOCUMENT
Your machine allows you to print from various Windows, Macintosh, or Linux applications. The exact steps for printing a document may vary depending on the application you use. For details about printing, see the Software section.
CANCELING A PRINT JOB
If the print job is waiting in a pri nt qu eu e or print spooler, such as th e pr inte r group in Windows, delete the job as follows:
1. Click the Wind ows Start menu.
2. For Windows 2000, select Settings and then Printers.
For Windows XP/2003, select Printers and Faxes. For Windows Vi sta, select Control Panel > Hardware and Sound >
Printers.
3. Double-click the Xerox WorkCentre 3210 or WorkCentre 3220 icon. (Or
Xerox WorkCentre 3220 PS)
4. From the Document menu, select Cancel.
You can also cancel the current job by pressing Stop/Clear on the control panel.
You can also access this window by simply double-clicking the printer icon at the bottom right corner of the Windows desktop.
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Faxing_48
faxing
This chapter gives you information about using your machine as a fax machine.
This chapter includes:
• Sending a fax
• Receiving a fax
• Other ways to fax
• Fax setup
SENDING A FAX
Setting the fax header
In some countries, you are required by law to indicate your fax number on any fax you send. The Machine ID, containing your telephone number and name or company name, will be printed at the top of each page sent from your machine.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press OK when Machine ID appears.
4. Enter your name or the company name using the number keypad. You
can enter alphanumeric characters using the number keypad, and include special symbols by pressing the 0 button. For details on how to enter alphanumeric characters, see page 30.
5. Press OK to save the ID.
6. Press the left/right arrow until Machine Fax No. appears and press OK.
7. Enter your fax number using the number keypad and press OK.
8. Press Stop/Clear to return to ready mode.
Adjusting the document settings
Before starting a fax, change the following settings according to your original’s status to get the best quality.
Resolution
The default document settings produce good results when using typical text-based originals. However, if you send originals that are of poor
quality, or contain photogra phs, you c an adjust th e resolutio n to produce a higher quality Fax.
1. Press Fax .
2. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
3. Press the left/right arrow until Resolution appears and press
OK
.
4. Press the left/right arrow until the op tion you wan t appears a nd press OK.
5. Press Stop/Clear to return to ready mode.
Recommended resolution settings for different original document types are described in the table below:
We recommend you to use traditional analog phone services (PSTN: public switched telephone network) when connecting telephone lines to use Fax. If you use other Internet services (DSL, ISDN, VolP), you can improve the connection quality by using the Micro-filter. The Micro-filter eliminates unnecessary noise signals and improves connection quality or Internet quality. Since the DSL Micro-filter is not provided with the machine, contact your Internet Service provider for use on DSL Micro-filter.
1 Line port 2 Micro filter 3 DSL modem / Telephone line
MODE RECOMMENDED FOR:
Standard Origi na ls w ith norm al size d characters. Fine Originals containing small characters or thin
lines or originals printed using a dot-matrix printer.
Super Fine Originals containing extremely fine detail. Super
Fine mode is enabled only if the machine with which you are communicating also supports the Super Fine resolution.
• For memory transmission, Super Fine mode is not available. The resolution setting is automatically changed to Fine.
• When your mach ine is set to Super Fine resolution and the fax machine with which you are communicating does not support Super Fine resolution, the machine transmits using the highest resolution mode supp orte d b y the other fax
machine.
Photo Fax Originals containing shades of gray or
photographs.
Color Fax Originals with colors. Sending a color fax is
enabled only if the machine with which you are communicating suppo rts color fax reception and you send the fax manually. In this mode, memory transmission is not avail abl e.
The resolution setting is applied to the current fax job. To change the default setting, see page 55.
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Faxing_49
Darkness
You can select the default contrast mode to fax your originals lighter or darker.
1. Press Fax .
2. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
3. Press the left/right arrow until Darkness appears and press
OK
.
4. Press the left/right arrow until the o ption you want appears and press OK.
•Light:Works well with dark print.
•Normal:Works well with standard typed or printed originals.
•Dark:Works well with light print.
5. Press Stop/Clear to return to ready mode.
Sending a fax automatically
1. Press Fax .
2. Load originals face up into the ADF, or plac e a s ing le ori ginal face down
on the scanner glass. For details about loading an original, see page 32.
Ready to Fax appears on the top line of the display.
3. Adjust the resolution and the darkness to suit your fax needs.
4. Enter the receiving fax machine’s number.
You can use speed b utto ns, spe ed di al numb ers, o r gr oup d ial n umber s. For details about storing and searching for a number, see page 56.
5. Press Start .
6. If an original is placed on the scanner glass, select Yes to add another page. Load another original and press OK.
7. When you have finished, select No at the Another Page? prompt.
After the number is dialed, the mac hine begins sending th e fax when the receiving fax machine answers.
Sending a fax manually
1. Press Fax .
2. Load originals face up into the ADF, or plac e a s ing le ori ginal face down
on the scanner glass. For details about loading an original, see page 32.
3. Adjust the resolution and the dark nes s to su it yo ur fax needs. See page
48.
4. Press On Hook Dial . You hear a dial t one.
5. Enter the receiving fax machine’s number.
You can use speed b utto ns, spe ed di al numb ers, o r gr oup d ial n umber s. For details about storing and searching for a number, see page 56.
6. Press Start when y ou he ar a high-pi tch ed fa x si gnal f rom th e r emote fax machine.
Confirming a transmission
When the last page of you r origin al has b een sent suc cessfu lly, the mac hine beeps and returns to ready mode.
When something goes wrong while sending your fax, an error message appears on the display. For a lis t of error m essages a nd their m eanings, see
page 73. If you receive an error message, press Stop/Clear to clear the message and try to send the fax again.
You can set your machine to print a confirmation report automatically each time sending a fax is completed. For further details, see page 55.
Automatic redialing
When the number you have dialed is busy or there is no answer when you send a fax, the machine automatically redials the number every three minutes, up to seven times according to the factory default settings.
When the display shows Retry Redial?, press OK to redial the number without waiting. To cancel the automatic redialing, p ress Stop/Clear . To change the time interval between redials and the number of redial
attempts. See page 55.
Redialing the last number
To redial the number you called last:
1. Press Redial/Pause .
2. When an original is loaded in t he ADF, the machine au tomatically beg ins
to send. If an original is placed on the scanner glass, select Yes to add another page. Load another original and press
OK
. When you have finished,
select No at the
Another Page?
prompt.
RECEIVING A FAX
Selecting the paper tray
After loading the print media for fax output, you have to select the pape r tray you will use for the fax rece ption.
1. Press Menu until System Setup appears on the bottom line of the display and press
OK
.
2. Press the left/right arrow until Paper Setup appears and press
OK
.
3. Press the left/right arrow until Paper Source appears and press
OK
.
4. Press the left/right arrow until Fax Tray appears and press
OK
.
5. Press the left/right arrow until the paper tray you want appears and press OK.
6. Press Stop/Clear to return to ready mode.
Changing receiving modes
1. Press Fax .
2. Press Menu until Fax Setup appears on the bottom line of the
display and press OK.
3. Press the left/right arrow until Receiving appears and press
OK
.
4. Press
OK
when Receive Mode appears.
5. Press the left/right arrow until the fax reception mode you want appears.
•In Fax mode, the machine answers an incoming fax call and
immediately goes into the fax reception mode.
In
Tel
mode, you can receive a fax by pressing
On Hook Dial
and then
Start
. You can also pick up the handset of the extension
phone and then press the remote receive code. See page
50.
The darkness setting is applied to the current fax job. To change the default setting, see page 55.
When you want to cancel a fax job, press Stop/Clear at any time while sending.
When you want to cancel a fax job, press Stop/Clear at any time while sending.
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50 _Faxing
•In Ans/Fax mode, an answering machine attached to your machine answers an incoming c all, and t he caller can le ave a me ssage on the answering machine. If t he f ax ma chine sens es a f ax ton e on the li ne, the machine automatically switches to Fax mode to receive the fax. See page 50.
•In DRPD mode, you can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature. Distinctive Ring is a telephone company service which enables an user to use a single telephone line to answer several different telephone numbers. For further details, see page 50.
6. Press
OK
to save your selection.
7. Press Stop/Clear to return to ready mode.
Receiving automatically in Fax mode
Your machine is preset to Fax mode at the fact ory. Whe n you rec eive a fax , the machine answers the call on a specified number of rings and automatically receives the fax.
To change the number of rings,
see page 55.
Receiving manually in Tel mode
You can receive a fax call by pressing On Hook Dial and then pressing Start
when you hear a fax tone from the remote machine.
The machine begins receiving a fax and returns to ready mode when the reception is completed.
Receiving manually using an extension telephone
This features works best when you are using an extension telephone connected to the EXT s ock et on the back of your m ac hin e. You can receive a fax from someone you are talking to on the extension telephone without going to the fax machine.
When you receive a call on the extension phone and hear fax tones, press the keys *9* on the extension phone. The machine receives the fax.
Press the buttons slowly in sequence. If you still hear the fax tone from the remote machine, try pressing *9* once again.
*9* is the remote receive code preset at the factory. The first and the last asterisks are fixed, but yo u ca n cha ng e the m idd le num ber to w ha tev er y ou wish. For details about changing the code, see page
55.
Receiving automatically in Ans/Fax mode
To use this mode, yo u must a ttach an answeri ng mach ine to the EXT socket on the back of your machine.
If the caller leaves a message, the answering machine stores the message as it would normally. If your machine detects a fax tone on the line, it automatically starts to receive the fax.
Receiving faxes using DRPD mode
Distinctive Ring is a telephone company service which enables an user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds. This feature is often used by answering services who answer telephones for many different clients and need to know which number someone is calling in on to properly answer the phone.
Using the Distinctive Ring Pattern Detection (DRPD) feature, your fax machine can learn the ring pattern you designa te to be answ ered by the fax machine. Unless you change it, this ringing pattern will continue to be recognized and answered as a fax call, and all other ringing patterns will be forwarded to the extension telephone or answering machine plugged into the EXT socket. You can easily suspend or change DRPD at any time.
Before using the DRPD op tion, Dis tin ctive Rin g servi ce mu st be i nstal led on your telephone line by the telephone company. To set up DRPD, you will need another telephone line at your location, or someone available to dial your fax number from outside.
To set up the DRPD mode:
1. Press Fax .
2. Press Menu until Fax Setup appears on the bottom line of the
display and press
OK
.
3. Press the left/right arrow until Receiving appears and press
OK
.
4. Press the left/right arrow until DRPD Mode appears and press
OK
.
Waiting Ring appears on the display.
5. Call your fax number from another telephone. It is not necessary to
place the call from a fax machine.
6. When your machin e b egi ns to rin g, do not answer the cal l. The m ac hin e requires several rings to learn the pattern. When the machine completes learning, the display shows Completed DRPD Setup. If the DRPD setup fails, Error DRPD Ring appears. Press OK when DRPD Mode appears and start over from step 4.
7. Press Stop/Clear to return to ready mode.
• When the memory is full, the printer can no longer receive any incoming fax. Secure free memory to resume by removing data stored in the memory.
• To use the Ans/Fax mode, attach an answering machine to
the
EXT socket on the back of your machine.
• If you do not want other people to view your received documents, you can use secure receiving mode. In this mode, all of the received faxes are stored in memory . For fu rthe r deta ils , s ee pa ge
51.
• If you have set your machine to Ans/Fax mode and your answering machine is switched off, or no answering machine is connected to EXT socket, your machine automatically goes
into
Fax mode after a predefined number of rings.
• If your answering machine has a user-selectable ring counter,
set
the machine to answer incoming calls within 1ring.
• If you are in Tel mode (manual reception) when the answering machine is connected to your m achine, you must switch off the answering machine, or the outgoing message from the answering machine will interrupt your phone conversation.
• DRPD must be set up again if you re-assign your fax number, or connect the machine to another telephone line.
• After DRPD has been set up, call your fax number again to
verify that the machine answers with a fa x ton e. Th en ha ve a call placed to a different number assig ned to t hat same line to
be sure the call is forwarded to the extension telephone or answering machine plugged into the EXT socket.
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Faxing_51
Receiving in secure receiving mode
You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on secure receiving mode to restrict printing of received faxes when the machine is unattended. In secure receiving mode, all incoming faxes go into memory. When the mode is deactivated, any stored faxes are printed.
Activating secure receiving mode
1. Press Fax .
2. Press Menu and then press OK when Fax Feature appears on the
bottom line of the display.
3. Press the left/right arrow until Secure Receive appears and press
OK
.
4. Press the left/right arrow until On appears and press
OK
.
5. Enter a four-digit password you want to use and press
OK
.
6. Re-enter the password to confirm it and press
OK
.
7. Press Stop/Clear to return to ready mode. When a fax is received in secure receiving mode, your machine stores it in
memory and shows Secure Receive to let you know that there is a fax received.
Printing received faxes
1. Access the Secure Receive menu by following steps 1 through 3 in
“Activating secure receiving mode.”
2. Press the left/right arrow until Print appears and press OK.
3. Enter the four-digit password and press
OK
.
The machine prints all of the faxes stored in memory.
Deactivating secure receiving mode
1. Access the Secure Receive menu by following steps 1 through 3 in
“Activating secure receiving mode.”
2. Press the left/right arrow until Off appears and press OK.
3. Enter the four-digit password and press
OK
. The mode is deactivated and the machine prints all faxes stored in memory.
4. Press Stop/Clear to return to ready mode.
Receiving faxes in memory
Since your machine is a multi-tasking device, it can receive faxes while you are making copies or printing. If you receive a fax while you are copying or printing, your machine stores incoming faxes in its memory. Then, as soon as you finish copying or printing, the machine automatically prints the fax.
Also, your machine receives faxes and stores them in its memory when there is no paper in the tray or no toner in the installed print cartridge.
OTHER WAYS TO FAX
Sending a fax to multiple destinations
You can use the Multiple Send feature, which allows you to send a fax to multiple locations. Ori gin al s are auto ma tic ally stored in memory and sent to a remote station. After transmission, the originals are automatically erased from memory. You cannot send a color fax using this feature.
1. Press Fax .
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass. For details about loading an original, see page 32.
3. Adjust the document resoluti on and darkne ss to suit your fax need s. See page 48.
4. Press Menu until Fax Feature appears on the bottom line of the display and press
OK
.
5. Press the left/right arrow until Multi Send appears and press
OK
.
6. Enter the number of the first receiving fax machine and press
OK
.
You can use speed buttons, speed dial numbers. You can enter Group Dial Number using Address Book Button. For details, see page 56.
7. Enter the second fax number and press OK. The display asks you to enter ano the r fax numbe r to se nd the d ocume nt.
8. To enter more fax numbers, press OK when Yes appears and repeat steps 6 and 7. You can add up to 10 destinations.
9. When you have finished entering fax numbers, press the left/right arrow to select No at the Another No.? prompt and press OK. The original is scanned into memory before transmission. The display shows memory capacity and the number of pages being stored in memory.
10.If an original is placed on the scanner glass, select Yes to add another pages. Load another original and press OK. When you have finished, select No at the Another Page? prompt. The machine begins sending the fax to the numbers you entered in the order in which you entered them.
Sending a delayed fax
You can set your machine to send a fax at a later time when you will not be present. You cannot send a color fax using this feature.
1. Press Fax .
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass. For details about loading an original, see page 32.
3. Adjust the document resoluti on and darkne ss to suit your fax need s. See page 48.
4. Press Menu until Fax Feature appears on the bottom line of the display and press OK.
5. Press the left/right arrow until Delay Send appears and press
OK
.
6. Enter the number of the receiving machine using the num be r keyp ad. You can use speed buttons, speed dial numbers. You can enter Group
Dial Number using Address Book Button.For details, see page 56.
7. Press OK to confirm the number. The display asks you to enter another fax number to which to send the document.
You can activate secure receiving mode without setting a password, but cannot protect your faxes.
Once you entered a group dial number, you cannot enter another group dial numbers anymore.
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52 _Faxing
8. To enter more fax numbers, press OK when Yes appears and repeat
steps 6 and 7. You can add up to 10 destinations.
9. When you have finished entering fax numbers, press
the left/right arrow
to select No at the Another No.? prompt and press OK.
10.Enter the job name you want and press OK. For details on how to enter alphanumeric characters, see page 30. If you do not want to assign a name, skip this step.
11.Enter the time using the number keypad and press OK, or Start .
The original is scanned into memory before transmission. The display shows memory capacity and the number of pages being stored in memory.
12.If an original is placed on the scanner glass, select Yes to add another page. Load another original and press OK. When you have finished, select No at the Another Page? prompt. The machine returns to ready mode. The display reminds you that you are in ready mode and that a delayed fax is set.
Adding pages to a delayed fax
You can add pages to the delayed transmissions previously reserved in your machine’s memory.
1. Load the originals to be added and adjust document settings.
2. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
3. Press OK when Add Page appears.
4. Press the left/right arrow until the fax job you want appears and
press OK. The machine scans the original into mem ory and shows the total number of pages and the number of the added pages.
Canceling a delayed fax
1. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
2. Press the left/right arrow until Cancel Job appears and press OK.
3. Press the left/right arrow until the fax job you want appears and
press OK.
4. Press OK when Yes appears.
The selected fax is deleted from memory.
Sending a priority fax
Using the Priority Fax feature, a high priority fax can be sent ahead of reserved operations. The original is scanned into memory and immediately transmitted when the current operation is finished. In addition, priority transmission will interrupt a Multiple Send operation between stations (i.e., when the transmission to station A ends, before transmission to station B begins) or between redial attempts.
1. Press Fax .
2. Load originals face up into the ADF, or plac e a s ing le ori ginal face down
on the scanner glass. For details about loading an original, see page 32.
3. Adjust the document resolution and darkness to s uit your fax needs. See page 48.
4. Press Menu until Fax Feature appears on the bottom line of the display and press OK.
5. Press the left/right arrow until Priority Send appears and press OK.
6. Enter the number of the receiving machine.
You can use speed buttons, spee d dial numbe rs, or group dial numbers. For details, see page 56.
7. Press OK to confirm the number.
8. Enter the job name you want and press OK.
The original is scanned into memory before transmission. The display shows memory capacity and the number of pages being stored in memory.
9. If an original is placed on the scanner glass, select Yes to add another page. Load another original and press OK. When you have finished, select No at the Another Page? prompt. The machine shows the number being diale d and begins sending the fax.
Forwarding faxes
You can forward your incoming and outgoing faxes to another fax machine or email address.
Forwarding sent faxes to another fax machine
You can set the machine to send copies of all outgoing faxes to a specified destination, in addition to the fax numbers you entered.
1. Press Fax .
2. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
3. Press the left/right arrow until Forward appears and press OK.
4. Press OK when Fax appears.
5. Press the left/right arrow until Send Fo rward appears and pre ss OK.
6. Press the left/right arrow to select On and press OK.
7. Enter the number of the fax machine to which faxes are to be sent
and press OK.
8. Press Stop/Clear to return to ready mode.
Subsequent sent faxes will be forwarded to the specified fax machine.
Forwarding sent faxes to email address
You can set the machine to send copies of all outgoing faxes to a specified destination, in addition to the email address you entered.
1. Press Fax .
2. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
3. Press the left/right arrow until Forward appears and press OK.
4. Press the left/right arrow until E-mail appears and press OK.
5. Press the left/right arrow until Send Fo rward appears and pre ss OK.
6. Press the left/right arrow to select On and press OK.
7. Enter your email address and press OK.
8. Enter the email address to which faxes are to be sent and press OK.
9. Press Stop/Clear to return to ready mode.
Subsequent sent faxes will be forwarded to the specified email address.
Once you entered a group dial number, you cannot enter another group dial numbers anymore.
If you set a time earl ier than the cu rrent ti me, th e fax will b e sen t at that time on the following day.
SMTP server must be setup to forward to an email address, see "Setting up an e-mail account" on page 44. (WorkCentre 3220 only)
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Faxing_53
Forwarding received faxes to another fax machine
You can set your machine to forward incoming faxes to another fax number during a specified time period. When a fax arrives at your machine, it is stored in memory. Then, the machine dials the fax number that you have specified and sends the fax.
1. Press Fax .
2. Press Menu until Fax Feature appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Forward appears and press OK.
4. Press OK when Fax appears.
5. Press the left/right arrow until Rcv. Forward appears and press OK.
6. Press the left/right arrow until Forward appears and press OK.
To set the machine to print out a fax when fax forwarding has been completed, select Forward&Print.
7. Enter the number of the fax machine to which faxes are to be sent and press OK.
8. Enter the starting time and press OK.
9. Enter the ending time and press OK.
10.Press Stop/Clear to return to ready mode.
Subsequent received faxes will be forwarded to the specified fax machine.
Forwarding received faxes to email address
You can set your machine to forward incoming faxes to the email address you entered. (WorkCentre 3220 only)
1. Press Fax .
2. Press Menu until Fax Feature appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Forward appears and press OK.
4. Press the left/right arrow until E-mail appears and press OK.
5. Press the left/right arrow until Rcv. Forward appears and press OK.
6. Press the left/right arrow until Forward appears and press OK.
To set the machine to print out a fax when fax forwarding has been completed, select Forward&Print.
7. Enter your email address and press OK.
8. Enter the email address to which faxes are to be sent and press OK.
9. Press Stop/Clear to return to ready mode.
Subsequent sent faxes will be forwarded to the specified email address.
Sending a Fax from a PC
You can send a fax from yo ur PC witho ut going to the multi-f unctio n prin ter. To send a fax from your PC, you need to install the PC-fax software and customize the software setting’s. See the Software Section.
Installing PC-Fax Software
1. To install the PC-Fax, insert the supplied Xerox Drivers CD.
2. The CD-ROM should automatically run, and the installation window
appears.
3. When the language selection window appears, select the appropriate language and then click Install Software.
4. Chose PC-Fax (if not already selected) and then click Next.
5. At the next screen accept your choice by clicking Next and then click Finish. PC-Fax is now in stalled.
Configuring PC Fax
1. From the Start menu, select Programs or All Program > your printer driver name > Configure PC Fax.
2. Enter your name and fax number.
3. Select the address book you will use.
4. Select the multi-function printer you will use by choosing Local or Network.
5. If you select Network, click Browse and search the multi-function
printer you will use.
6. Click OK.
To send a PC Fax
1. Open the document you want to send.
2. Select Print from the File menu.
The Print window displays. It may look slightly different depending on your application.
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54 _Faxing
3. Select Xerox PC-Fax from the Name drop down list box.
4. Select OK.
5. Compose the cover page and click Continue.
6. Enter the recipients’ numbers and click Continue.
7. Select the resolution and click Send Fax.
Your PC begins to send the f ax data and multi -fun ction prin ter sen ds the fax.
FAX SETUP
Changing the fax setup options
Your machine provides you with various user-selectable options for setting up the fax system. You can ch ange t he def ault s ettings for y our pref erence s and needs.
To change the fax setup options:
1. Press Fax .
2. Press Menu until Fax Setup appears on the bottom line of the display and press OK.
3. Press the left/right arr ow t o selec t Sending or Receiving and press OK.
4. Press the left/right arrow until the menu item you want appears and press OK.
5. Press the left/right arrow until the desired status appears or enter the value for the option you have selected, and press OK.
6. If necessary, repeat steps 4 through 5.
7. Press Stop/Clear to return to ready mode.
Sending options
Remove a selected phone entry
Add a new Phone entry
OPTION DESCRIPTION
Redial Times You can specify the number of redial attempts. If
you enter 0, the machine will not redial.
Redial Term Your machine can automatically redial a remote
fax machine if it was busy . You can se t an interval between attempts.
Prefix Dial You can set a prefix of up to five digits. This
number dials before any automatic dial number is started. It is useful for accessing a PABX exchange.
ECM Mode This mode helps with poor li ne quality and makes
sure any faxes you send a re s ent sm oothl y to an y other ECM-eq uipped fax mac hine. Sending a fax using ECM may take more time.
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Faxing_55
Receiving options
Changing the default document settings
The fax options, including resolution and darkness, can be set to the most frequently used modes. When you send a fax, the default settings are used if they are not changed by using the corresponding button and menu.
1. Press Fax .
2. Press Menu until Fax Setup appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Change Default appears and press OK.
4. Press OK when Resolution appears.
5. Press the left/right a rrow until th e resoluti on you w ant appe ars and p ress OK.
6. Press the left/right arrow until Darkness appears and press OK.
7. Press the left/right arro w u nti l t he da rkn ess y ou wa nt app ears and press OK.
8. Press Stop/Clear to return to ready mode.
Send Report You can set your machine to print a confirmation
report showing whether a transmission was successful, how many pages were sent, and more. The available options are On, Off, and On- Error, which prints only when a transmission is not successful.
Image TCR This function allows users to know what fax
messages have been sent by showin g sent messages in the transmission repo rt. The first page of the message is turned into an image file than is printed on the transmission report so the users can see what messages have been sent. However, you can not use this function when sending fax without saving the data in the memory.
Dial Mode This setting may not be available depending on
your country. If you ca nnot reach this option, y our machine does not support this feature. You can set the dial mode for your machine to either tone dialling or pulse dialling. If you have a public telephone system or a private branch exchnage(PBX) system, you may need to select Pulse. Contact your local telephone company if you are not sure which dial mode to use. If you select Pulse, some phone system features might not be available. It can also take longer to dial a fax or phone number.
OPTION DESCRIPTION
Receive Mode You can select the default fax receiving mo de. For
details on receiving fax es in each mode , see page
49.
Ring to Answer You can specify the number of times the machine
rings before answering an incoming call.
Stamp RCV Name
This option allows the machine to autom atically print the page number, and the date and time of reception at the bottom of each page of a received fax.
RCV Start Code This code allows you to initiate fax recept ion from
an extension phone plugged into the EXT socket on the back of the machine. If you pick up the extension phone and hear fax tones, enter the code. It is preset to *9* at the factory.
Auto Reduction When receiving a fax contain ing pa ge s as long a s
or longer than the paper loaded in the paper tray, the machine can reduce the size of the original to fit the size of the paper loaded in the machine. Turn on this feature if you want to automatically reduce an incoming page. With this feature set to Off, the machine cannot reduce the original to fit onto one page. The original will be divided and printed in actual size on two or more pages.
OPTION DESCRIPTION
Discard Size When receiving a f ax conta ining pages as l ong as
or longer than the paper in your machin e, you can set the machine to discard a specific length from the end of the received fax. The machine will print the received fax on one or more sheets of paper, minus the data that would have been on the specified discard segment. When the received f ax contain s pag es l arger t han the paper in your machine, and Auto Reduction has been turned on, the machine will reduce the fax to fit on the existi ng pap er, a nd nothing will be discarded.
Junk Fax Setup This setting may not be available depending on
your country. Using this feature, the system will not accept faxes sent from remote stations whose numbers are stored in the memory as junk fax numbers. This feature is useful for blocking any unwanted faxes. When you turn on this featur e, you can acce ss the following options to set junk fax numbers.
• Add: Allows you to set up to 20 fax numbers.
• Delete: Allows you to delete the desired junk
fax number.
• Delete All: Allows you to delete all junk fax numbers.
DRPD Mode This mode enables a user to use a single
telephone line to answer several different telephone numbers. In this me nu, you ca n set the machine to recognize which ring patterns to answer. For details about this feature, see page
50.
Duplex Print
• Long Edge: Prints pages to be read like a
book.
• Short Edge: Prints pages to be read by flipping like a note pad.
• Off: Prints received fax on one sides of a paper.
OPTION DESCRIPTION
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56 _Faxing
Printing sent fax report auto ma tically
You can set the machine to print a report with deta iled inform ation about the previous 50 communication operations, including time and dates.
1. Press Fax .
2. Press Menu until Fax Setup appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Auto Report appears and press OK.
4. Press the left/right arrow until On appears and press OK.
5. Press Stop/Clear to return to ready mode.
Setting up Address Book
You can set up Address Book with the fax numbers you use most frequently. Your machine provi des you with the following fea tures for setti ng up Address Book:
• Speed/Group dial numbers
Speed dial numbers
You can store up to 200frequently-used fax numbers in speed dial numbers.
Registering a speed dial number
1. Press Fax .
2. Press Address Book until New & Edit appears on the bottom
line of the display and press OK.
3. Press OK when Speed Dial appears.
4. Enter a speed dial number between 0 and 199 and press OK.
If an entry is already stored in the number you choose, the display shows the name to allo w yo u to ch ang e it. To start over with ano the r
speed dial number, press Back .
5. Enter the name you want and press OK.
For details on how to enter alphanumeric characters, see page 30.
6. Enter the fax number you want and press OK.
7. Press Stop/Clear to return to ready mode.
Editing speed dial numbers
1. Press Address Book until New & Edit appears on the bottom
line of the display and press OK.
2. Press OK when Speed Dial appears.
3. Enter the speed dial number you want to edit and press OK.
4. Change the name and press OK.
5. Change the fax number and press OK.
6. Press Stop/Clear to return to ready mode.
Using speed dial numbers
When you are prompted to enter a destination number while sending a fax, enter the speed dial number at which you stored the number you want.
• For a one-digit (0-9) speed dial number, press and hold the
corresponding digit button on the number keypad.
• For a two- or three-digit speed dial number, press the first digit
button(s) and then hold down the last digit button.
You can also search through memory for an entry by pressing Address
Book . See page 57.
Group dial numbers
If you frequently send the same document to several destinations, you can group these destinations and set them under a group dial number. You can then use a group dial numb er to send a document to all of the destinations within th e grou p. You can set up to 100 group dial numbers using the destination’s exi st ing speed dial num bers.
Registering a group dial number
1. Press Fax .
2. Press Address Book until New & Edit appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Group Dial appears and press OK.
4. Enter a group dial number between 0 and 99 and press OK.
5. Enter a speed dial number and press OK.
6. Press OK when speed dial information appears correctly.
7. Press OK when Yes appears.
8. Repeat steps 5 and 6 to include other speed dial numbers into the
group.
9. When you have finished, pres s the l eft /right a rrow to se lect No at the Another No.? prompt and press OK.
10. Press Stop/Clear to return to ready mode.
Editing a group dial number
You can delete a spec ific entry from a gro up or add a n ew num ber to the selected group.
1. Press Address Book until New & Edit appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Group Dial appears and press OK.
3. Enter the group dial number you want to edit and press OK.
4. Enter the speed dial number you want to add or delete and press OK.
If you entered a new speed dial number, Add? appears. If you enter a speed dial number stored in the group, Delete? appears.
5. Press OK to add or delete the number.
6. Press OK when Yes appears to add or delete more numbers and
repeat steps 4 and 5.
7. When you have finished, pres s the l eft /right a rrow to se lect No at the Another No.? prompt and press OK.
8. Press Stop/Clear to return to ready mode.
Using group dial numbers
To use a group dial entry, you need to search for and select it from memory.
When you are prompted to enter a fax number while sending a fax, press Address Book . See below.
Before beginning to store fax numbers, make sure that your machine is in Fax mode.
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Searching Address Book for an entry
There are two ways to search for a number in memory. You can either scan from A to Z sequentially, or you can search by entering the first letters of the name associated with the number.
Searching sequentially through the memory
1. If necessary, press Fax .
2. Press Address Book until Search & Dial appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the number category you want appears and press OK.
4. Press OK when All appears.
5. Press the left/right arrow until the name and number you want
appears. You can search upwards or downwards through the entire memory in alphabetical order.
Searching with a particular first letter
1. If necessary, press Fax .
2. Press Address Book until Search & Dial appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the number category you want
appears and press
OK
.
4. Press the left/right arrow until ID appears and press OK.
5. Enter the first few letters of the name you want and press OK.
6. Press the left/right arrow until the name you want appears and pres s OK.
Deleting a Address Book entry
You can delete entries in Address Book one by one.
1. Press Address Book until Delete appears on the bottom line of the display and press OK.
2. Press the left/right arrow until the number category you want appears and press OK.
3. Press the left/right arrow until the searching method you want
appears and press OK. Select
Search All
to search for an entry by scanning through all entries in Address Book. Select Search ID to search for an entry by the first few letters of the name.
4. Press the left/right arrow until the name you want appears and pres s OK.
Or, enter the first letters and pr ess OK. Press the left /right arrow u ntil the name you want appears and press OK.
5. Press OK.
6. Press OK when Yes appears to confirm the deletion.
7. Press Stop/Clear to return to ready mode.
Printing Address Book
You can check your Address Book settings by printing a list.
1. Press Address Book until Print appears on the bottom l ine of the
display.
2. Press OK. A list showing your speed dial and group dial entries prints out.
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using USB flash memory
This chapter explains how to use a USB memory device with your machine.
This chapter includes:
• About USB memory
• Plugging in a USB memory device
• Scanning to a USB memory device
• Printing from a USB memory device
• Backing up data
• Managing USB memory
ABOUT USB MEMORY
USB memory devices are available with a variety of memory capacities to give you more room for storing documents, presentations, downloaded music and videos, high resolution photographs, or whatever other files you want to store or move. You can do the following on your machine using a USB memory device:
• Scan documents and save them on a USB memory device.
• Print data stored on a USB memory device.
•Back up Address Book/ Phone Book entries and the system settings of your machine.
• Restore backup files to the machine’s memory.
• Format the USB memory device.
• Check the available memory space.
PLUGGING IN A USB MEMORY DEVICE
The USB memory port on the front of your machine is designed for USB V1.1 and USB V2.0 memory devices . Yo ur m ac hine s up ports USB m em ory devices with FAT16/FAT32 and sector size of 512 bytes. Check your USB memory device’s file system from your dealer. You must use only an authorized USB memory device with an A plug type connector.
Use only a metal/shielded USB memory device.
Insert a USB memory device into the USB memory port on the front of your machine.
SCANNING TO A USB MEMORY DEVICE
You can scan a document and save the scanned image onto a USB memory device. There are two ways of doing this: you can scan to the device using the default settings, or you can customize your own scan settings.
Scanning
1. Insert a USB memory device into the USB memory port on your
machine.
2. Load originals face up into the ADF, or place a single original face down on the scanner glass. For details about loading an original, see page 32.
3. Press Scan/Email.
4. Press OK when Scan to USB appears on the bottom line of the display.
5. Press Start .
Regardless of the button you press, the color mode is decided as customized. See “Customizing Scan to USB” on page 59. Your machine begins scan ning the ori ginal, and then asks if you wa nt to scan another page.
• Do not remove the USB memory device while the machine is in operation, or writing to or reading from USB memory. The machine warranty does not cover damage caused by use’s misuse.
• If your USB memory dev ice has certain features, such as security settings and password settings, your machine may not automatically detect it. For details about these features, see the device’s User’s Guide.
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6. Press OK when Yes appears to scan more pages. Load an original and
press Start . Regardless of the button you press, the color mode is decided as customized. See “Customizing Scan to USB” on page 59. Otherwise, press the left/right arrow to select No and press OK.
After scanning is complete, you can remove the USB memory device from the machine.
Customizing Scan to USB
You can specify image size, file format, or color mode for each scanning to USB job.
1. Press Scan/Email.
2. Press Menu until Scan Feature appears on the bottom line of the display and press OK.
3. Press OK when USB Mem or y appears.
4. Press the left/right arrow until the setting option you want appears and
press OK. You can set the following options:
• Scan Size: Sets the image size.
• Original Type: Sets the original document’s type.
• Resolution: Sets the image resolution.
• Scan Color: Sets the color mode. If you select Mono in this option,
you cannot select JPEG in Scan Format.
• Scan Format: Sets the file format i n which th e image is to be saved.
When you select TIFF or PDF, you can select to scan multiple pages. If you select JPEG in this option, you cannot select Mono in
Scan Color.
5. Press the left/right arrow until the desired status appears and press OK.
6. Repeat steps 4 and 5 to set other setting options.
7. When you have finished, press Stop/Clear to return to ready mode.
You can change the default scan settings. For details, see page 45.
PRINTING FROM A USB MEMORY DEVICE
You can directly print files stored on a USB memory device. You can print TIFF, BMP, JPEG, PDF, and PRN files. Direct Print option supported file types:
• PRN: Xerox PCL 6 compatible.
• PRN files can be created by selecting the Print to file check box when you print a document. The document will be saved as a PRN file, rather than printed on paper. Only PRN files created in this fashion can be printed directly from USB memory. See the Software section to learn how to create a PRN file.
• BMP: BMP Uncompressed
• TIFF: TIFF 6.0 Baseline
• JPEG: JPEG Baseline
• PDF: PDF 1.4 and below (WorkCentre 3220 only)
To print a document from a USB memory device:
1. Insert a USB memory device into the USB memory port on your
machine.
2. Press
Direct USB
.
Your machine automatically detects the device and reads data stored on it.
3. Press the left/right arrow until USB Print appears and press OK.
4. Press the left/right arrow until the folder or file you want appears and
press OK. If you see D in the front of a folder name, there are one or more files or folders in the selected folder.
5. If you selected a file, skip to the next step. If you selected a folder, press the left/right arrow until the file you want appears.
6. Press the left/right arrow to select the number of copies to be printed or enter the number.
7. Press Start to start printing the selected file. After printing the file, the display asks if you want to print another job.
8.
Press OK when
Yes
appears to print another job, and repeat from step 2.
Otherwise, press the left/right arrow to select No and press OK.
9. Press Stop/Clear to return to ready mode.
BACKING UP DATA
Data in the machine’s memory can be accidentally erased due to power failure or storage failure. Backup helps you protect your Address Book entries and the system settings by storing them as backup files on a USB memory device.
Backing up data
1. Insert the USB memory device into the USB memory port on your
machine.
2. Press Menu until System Setup appears on the bottom line of the display and press OK.
3. Press OK when Machine Setup appears.
4. Press the left/right arrow until Export Setting appears and press OK.
5. Press the left/right arrow until the option you want appears.
• Address Book: Backs up all Address Book entries.
• Setup Data: Backs up all system settings.
6. Press OK to begin backing up the data.
The data is backed up to the USB memory.
7. Press Stop/Clear to return to ready mode.
Restoring data
1. Insert the USB memory device on which the backup data is stored in to
the USB memory port.
2. Press Menu until System Setup appears on the bottom line of the display and press OK.
3. Press OK when Machine Setup appears.
4. Press the left/right arrow until Import Setting appears and press OK.
5. Press the left/right arrow until the data type you want ap pears an d press OK.
6. Press the left/right arrow until the file containing the data you want to restore appears and press OK.
7. Press OK when Yes appears to restore the backup file to the machine.
8. Press Stop/Clear to return to ready mode.
Can choose paper size and tray when prin ting. See "Se ttin g the paper size and type" on page 38.
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60 _Using USB flash memory
MANAGING USB MEMORY
You can delete image files stored on a USB memory device one by one or all at once by reformatting the device.
Deleting an image file
1. Insert the USB memory device into the USB memory port on your
machine.
2. Press
Direct USB
.
3. Press the left/right arrow until File Manage appears and press OK.
4. Press OK when Delete appears.
5. Press the left/right arrow until the folder or file you want appears and
press OK.
If you selected a file, the display shows the size of the file for about 2 seconds. Go to the next step. If you selected a fold er, pre ss the le ft/right arrow until the f ile y ou wa nt to delete appears and press OK.
6. Press OK when Yes appears to confirm your selection.
7. Press Stop/Clear to return to ready mode.
Formatting a USB memory device
1. Insert the USB memory device into the USB memory port on your
machine.
2. Press
Direct USB
.
3. Press the left/right arrow until File Manage appears and press OK.
4. Press the left/right arrow until Format appears and press OK.
5. Press OK when Yes appears to confirm your selection.
6. Press Stop/Clear to return to ready mode.
Viewing the USB memory status
You can check the amount of memory space available for scanning and saving documents.
1. Insert the USB memory device into the USB memory port on your machine.
2. Press
Direct USB
.
3. Press the left/right arrow until Check Space appears and press OK. The available memory space appears on the display.
4. Press Stop/Clear to return to the ready mode.
After deleting files or reformattin g a USB memory device, fi les ca nnot be restored. Therefore, confirm that you no longer need the data before deleting it.
If you see D in the front of a folder name, there are one or more files or folders in the selected folder.
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maintenance
This chapter provides information for maintaining your machine and the print cartridge.
This chapter includes:
• Printing reports
• Clearing memory
• Cleaning your machine
• Maintaining the cartridge
• Replacing the print cartridge
• Maintenance parts
• Managing your machine from the website
• Checking the machine’s serial number
PRINTING REPORTS
Your machine can provide various reports with useful information you will need. The following reports are available:
Printing a report
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Report appears and press OK.
3. Press the left/right arrow until the re port o r lis t you want to print appears
and press OK. To print all reports and lists, select All Report.
4. Press OK when Yes appears to confirm printing. The selected information prints out.
Some reports may not appear in the display depending on options or models. If so, it is not applicable to your machine.
REPORT/LIST DESCRIPTION
Configuration This list shows the status of the user-selectable
options. You may print this list to confirm your changes after changing settings.
Address Book This list shows all of the fax numbers and email
addresses currently stored in the machine’s memory.
Send Report This report shows the fax number, the number of
pages, the elapsed time of the job, the communication mode, and the communication results for a particular fax job. You can set up your machi ne to automatically print a transmission confirmation report after each fax job. See page 54.
Sent Report This report shows information on the faxes and
emails you have recently sent. You can set the machine to automatically print this report every 50 communications. See page 54.
Fax RCV Report This report shows information on the faxes you
have recently received.
Schedule Jobs This list shows the documents currently stored for
delayed faxes along with the starti ng time an d type of each operation.
Junk Fax Report This list shows the fax numbers specified as junk
fax numbers. To add or delete numbers to or from this list, access the Junk Fax Setup menu. See page 55.
Network Info. This list shows information on your machine’s
network connection and configuration.
User Auth List This list shows authorized use rs who are a llowed to
use the email function.
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62 _Maintenance
CLEARING MEMORY
You can selectively clear information stored in your machine’s memory.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Clear Setting appears and press OK.
3. Press the left/right arrow until the item you want to clear appears.
4. Press OK when Yes appears.
5. Press OK again to confirm clearing.
6. Repeat steps 3 through 5 to clear another item.
7. Press Stop/Clear to return to ready mode.
FIRMWARE UPDATE
You can update machine firmware using CentreWare IS.
1. Download the lastest firmware in Xerox website, www.xerox.com.
2. On your PC open a web browser such as Internet Explorer.
3. In the URL or Address field enter http;//xxx.xxx.xxx.xxx where x is your IP address and click Go to access the web site of your machine.
4. Click Print > File Download.
5. Click Browse and select downloaded firmware file.
6. Click the blue button to send the upgrade file.
CLEANING YOUR MACHINE
To maintain print and scan quality, follow the cleaning procedures below each time the print cart ridge is rep laced or if print a nd scan qu ality probl ems occur.
Cleaning the outside
Clean the cabinet of the m achi ne with a so ft lint- free cl oth. You ca n damp en the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
Cleaning the inside
During the printing proces s, paper, ton er, and dus t particle s can accum ulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears or reduces these problems.
1. Turn the machine off and unplug the power cord. Wait for the machine to cool down.
2. Completely open the front cover.
Before clearing the memory, make sur e that all fax jobs have bee n completed, or you will lose those jobs.
Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine.
OPTIONS DESCRIPTION
All Settings Clears all of the data s tored in m emory an d resets all
of your settings to the factory default.
Fax Setup Restores all of the fax options to the factory default. Copy Setup Restores all of the copy options to the factory
default.
Scan Setup Restores all of the scan options to the factory
default.
System Setup Restores all of the system options to the factory
default.
Network Setup Restores all of the network options to the factory
default.
Address Book Clears all of the fax number and email address
entries stored in memory.
Sent Report Clears all records of sent faxes and emails. Fax RCV Report Clears all records of received faxes.
• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvent, or other strong substances can discolor or distort the cabinet.
• If your machine or its surrounding is contaminated with toner, we recommend you to use cloth or tissue dampened with water to clean it. If you use a vacuum clea ner, to ner blown into the a ir may be harmful.
• Do not touch the green surface, the OPC drum or the front of the print cartridge, with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area.
• Be careful not to scratch the surface of the paper transfer belt.
• If you leave the front cove r ope n for m ore tha n a fe w min ute s, t he OPC drum can be exposed to light. Th is wil l caus e damag e to the OPC drum. Cl ose the front co ver should the i nstallation need to be halted for any reason.
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3. Grasp the handles on the print cartrid ge and pull to rem ove the ca rtridge
from the machine.
4. With a dry lint-free cloth, wipe away any dust and spilled toner from the print cartridges area and their cavities.
5. Locate the long strip of glass (LSU) inside the cartridge compartment, and gently swab the glass to see if dirt turns the white cotten black.
6. Reinstall all the compartments into the machine, and close the front cover.
7. Plug in the power cord and turn the machine on.
Cleaning the scan unit
Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day, as needed.
1. Slightly dampen a soft lint-free cloth or paper towel with water.
2. Open the scanner lid.
3. Wipe the surface of the scan ner glass and A DF glass until it is clean and
dry.
4. Wipe the underside of the scanner lid and white sheet until it is clean and dry.
5. Close the scanner lid.
If toner gets on your clothing, w i pe i t off with a dry cloth and wash it in cold water. Hot water sets toner into fabric.
If the front cover is not completely closed, the machine will not operate.
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64 _Maintenance
MAINTAINING THE CARTRIDGE
Print cartridge storage
To get the most from the print cartridge, keep the following guidelines in mind:
• Do not remove the print cartridge from its package until ready for use.
• Do not refill the print cartridge. The machine warranty does not cover damage caused by using a refilled cartridge.
• Store print cartridges in the same environment as your machine.
• To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.
Expected cartridge life
The life of the print c artri dge y iel d dep end s on the amount of ton er that print jobs require. When printing text at ISO 19752 5% coverage, a new print cartridge lasts an average of 2,00 0 or 4,000 pa ges. The actual nu mber ma y also be different depending on the print density of the pages you print on, and the number of pages may be affected by operating environment, printing interval, media type, and media size. If you print a lot of graphics, you may need to change the cartridge more often.
Redistributing toner
When a toner is low, faded or light areas may appear. You can temporarily improve print quality by redistributing the toner.
• The toner-related message saying that the toner is low may appear on the display.
• The SmartPanel program window appears on the computer telling you which cartridge is low on toner.
1. Completely open the front cover.
2. Grasp the handles o n the print c artridg e and pull to rem ove th e cart ridge
from the mac hine.
3. Holding both handles on the print cartridge, thoroughly rock it from side to side to evenly distribute the toner.
4. Slide the print cartridge back into the machine.
5. Close the front cover. Make sure the cover is securely latched.
• Do not touch the green surface, the OPC drum or the front of the print cartridge, with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area.
• Be careful not to scratch the surface of the paper transfer belt.
• If you leave the front cover op en fo r mo re th an a few minutes, the OPC drum can be exposed to light . This will cause da mage to th e OPC drum. Close the front cover should the installation need to be halted for any reason.
If toner gets on your clothing, wipe it off with a dry cloth and wash it in cold water. Hot water sets toner into fabric.
If the front cover is not completely closed, the machine will not operate.
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REPLACING THE PRINT CARTRIDGE
When the print cartridge is completely empty, you must replace the print cartridge.
• The status LED and the toner-related message on the display indicates that the print cartridge should be replaced.
• Incoming faxes are saved in memory.
At this stage, the print cartridge needs to be replaced. Check the type of print cartridge for your machine. (See "Ordering supplies and accessories" on page 83.)
1. Turn the machine off, then wait a few minutes for the machine to cool.
2. Completely open the front cover.
3. Grasp the handles on the print cartrid ge and pull to rem ove the ca rtridge
from the machine.
4. Take a new print cartridge out of its package.
5. Holding both handles on the print cartridge, thoroughly rock it from side
to side to evenly distribute the toner.
6. Place the print cartridge on a flat surface, as shown, and remove the paper covering the print cartridge by removing the tape.
7. Grasp the handles on the print cartridge . Insert th e cartridg e until i t clicks into place.
8. Close the front cov er. Ma ke s ure the cover is secur ely latched, and then turn the machine on.
• Do not touch the green surface, the OPC drum or the front of each print cartridge, with your hands or any othe r material. Use the handle on each cartridge in order to avoid touching this area.
• Be careful not to scratch the surface of the paper transfer belt.
• If you leave the front co ve r op en fo r mo re th an a fe w m in ute s, th e OPC drum can be ex pose d to ligh t. This will cause dam ag e to th e OPC drum. Close the front co ver should the installation need to be halted for any reason.
• Don't use sharp objects, such as a knife or scissors, to open the print cartridge package. You could damage the surface of the print cartridge.
• To prevent damage, do not expose the print cartridge to light for more than a few minutes. Cover it with a piece of paper to protect it if necessary.
If toner gets on your clothing, wipe it off with a dry cloth and wash it in cold water. Hot water sets toner into fabric.
If the front cover is not completely closed, the machine will not operate.
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66 _Maintenance
Cleaning the drum
If there are streaks or spots on your print, the OPC drum of the print cartridge may require cl eaning.
1. Before starting the cleaning procedure, make sure that paper is loaded in the machine.
2. Press Menu until System Setup appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Maintenance appears and press OK.
4. Press OK when Clean Drum appears.
The machine prints out a cleaning page. Toner particles on the drum surface are affixed to the paper. If the problem remains, repeat steps 1 through 4.
Clearing the Toner Empty message
When the Toner Empty message appears you c an configure not to see this message again not to disturb you.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until CLR Empty Msg. appears and press OK.
4. Select On and press OK.
5. Now the Toner Empty message does not appear but the Replace Toner message will remain for reminding you that the new cartridge
needs to be installed for quality.
MAINTENANCE PARTS
To avoid print quality and paper feed problems resulting from worn parts, and to maintain your machine in top working condition the following condition, the following items will need to be replaced after the specified number of pages, or when the life span of each item has expired.
We highly recommend that this mainten ance be performed by an authorized service provider, dealer or the retailer where you bought the machine. The warranty does not cover the replacement of the maintenance parts after their lifespan.
Checking replaceables
If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until Supplies Life appears and press OK.
4. Press the left/right arrow until the item you want appears and press OK.
• Supplies Info: Prints the supply information page.
•Total:Displays the total number of pages printed.
• ADF Scan: Displays the number of pages scanned using the ADF.
• Platen Scan: Displays the number of pages scanned using the
scanner glass.
• Transfer Belt: Displays the number of pages printed each item.
5. If you selected to print a supply information page, press OK to confirm.
6. Press Stop/Clear to return to ready mode.
Replacing the ADF rubber pad
You will need to replace the ADF rubber pad when there seems to be a consistent problem with paper pickup or when its specified yield is reached.
1. Open the ADF cover.
2. Rotate the bushing on the right end of the ADF roller toward the ADF
and remove the roller from the slot.
3. Remove the ADF rubber pad from the ADF, as shown.
4. Insert a new ADF rubber pad into place.
• Once you have selected On, this setting will be permanently written to the memory of the print cartridge, and this menu will be disappeared from the Maintenance menu.
• You can keep printing but the quality cannot be guaranteed, and the product support is no longer provided.
ITEMS YIELD (AVERAGE)
ADF rubber pad Approx. 20,000 pages ADF feed roller Approx. 20,000 pages Pick-up roller Approx. 50,000 pages Transfer roller Approx. 50,000 pages
1 Bushing 2 ADF roller
1 ADF rubber pad
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5. Align the left end of the ADF roller with the slo t and pus h the right en d of
the roller into the right slot. Rotate the bushing on the right end of the roller toward the document input tray.
6. Close the ADF cover.
Replacing the ADF feed roller
1. Open the ADF cover.
2. Rotate the bushing on the right end of the ADF feed roller toward the
ADF and remove the ADF feed roller from the slot.
3. Insert a new ADF feed roller into place.
4. Align the left end of the ADF feed roller with the slot and push the right
end of the roller into the right slot. Rota te the bushi ng on the righ t end of the roller toward the document input tray.
5. Close the ADF cover.
Replacing the transfer roller
1. Turn the machine off, then wait a few minutes for the machine to cool
down.
2. Completely open the front cover.
3. Grasp the handles o n the print c artridg e and pull to rem ove th e cart ridge
from the mac hine.
4. Push the transfer roller lever forward to release the transfer roller. Remove the transfer roller from the machine.
1 Bushing 2 ADF roller
• Do not touch the green surface, the OPC drum or the front of each print car tridge, with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area.
• Be careful no t to scratch the surface of the paper transfe r belt.
• If you leave the front cover open for more than a few minutes, the OPC drum can be exposed to light. This will cause damage to the OPC drum. Close the front cover should the installation need to be halted for any reason.
Do not touch the sponge on the transfer roller area.
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5. Insert a new transfer roller into place.
6. Grasp the handles on the print cartridg e. Insert the cartridge unt il it clicks
into place.
7. Close the front cover. M ak e sure the cover is securely lat che d, and then turn the machine on.
Replacing the pick up roller
1. Pull the tray open.
2. Release the latch of pick up roller unit with your finger and hold it slide
the pick up roller unit to the left.
3. Slide the right guide of the pick up roller unit to the right.
4. Position the pick up roller in the middle and pull it down to release.
5. Replace the new pick up roller and fasten it by doing steps reverse.
6. Insert the tray back into the machine.
MANAGING YOUR MACHINE FROM THE WEBSITE
If you have connected your machine to a network and set up TCP/IP network parameters correctly, you can manage the machine via Xerox’s CentreWare IS, an embedded web server. Use CentreWare IS to:
• View the machine’s device information and check its current status.
• Change TCP/IP parameters and set up other network parameters.
• Change the printer properties.
• Set the machine to send email notifications to let you know the machine’s status.
• Get support for using the machine.
To access CentreWare IS:
1. Start a web browser, such as Internet Explorer, from Windows.
2. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address
field and press the Enter key or click Go. Your machine’s embedded website opens.
CHECKING THE MACHINE’S SERIAL NUMBER
When you call for service or register as a user on the Xerox website, the machine’s serial number may be required. You can check the serial number by taking the following steps:
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until Serial Number appears and press OK.
4. Check your machine’s serial number.
5. Press Stop/Clear to return to ready mode.
If the front cover is not completely closed, the machine will not operate.
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troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
This chapter includes:
• Tips for avoiding paper jams
• Clearing document jams
• Clearing paper jams
• Understanding displ ay me ss age s
• Solving other problems
TIPS FOR AVOIDING PAPER JAMS
By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 69.
• Follow the procedures on page 37. Ensure that the adjustable guides are positioned correctly.
• Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media. (See "Setting the paper size and type" on page 38.)
• Ensure that the recommended side of the print media is facing down in the tray, or facing up in the manual tray.
CLEARING DOCUMENT JAMS
When an original jams while passing through the ADF, Document Jam appears on the display.
Input Misfeed
1. Remove any remaining pages from the ADF.
2. Open the ADF cover.
3. Rotate the bushing on the right end of the ADF roller tow ard the ADF (1)
and remove the roller from the slot (2). Pull the document gently to the left and out of the ADF.
4. Align the left end of the ADF roller wit h the slot and pu sh the righ t end of the ADF roller into the righ t s lot (1). R otat e th e b us hin g o n t he right end of the roller toward the document input tray (2).
5. Close the ADF cover. Then load the removed page(s), if any, back into the ADF.
1 ADF cover
This illustration may differ from your machine depending on its model.
To prevent document j ams, use t he scan ner glass for t hick, th in, or mixed paper-type originals.
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70 _Troubleshooting
Exit misfeed
1. Remove any remaining pages from the ADF.
2. Seize the misfeed paper, and remove the paper from the document
output tray by carefully pulling it to the right using both hands.
3. Load the removed pages back into the ADF.
Roller misfeed
1. Open the scanner lid.
2. Seize the misfeed paper, and remove the paper from the feed area by
carefully pulling it to the right using both hands.
3. Close the scanner lid. Then load the removed pages back into the ADF.
CLEARING PAPER JAMS
When a paper jam occurs, the warning message appears on the display screen. Refer to the table below to locate and clear the paper jam.
In the paper feed area
If paper is jammed in the paper feed area, follow the next steps to release the jammed paper.
1. Pull the tray open.
2. Remove the jammed paper by gently pulling it straight out as shown
below.
If the paper does not move when you pull, or if you do not see the paper in this area, check In the print cartridge area.
MESSAGE LOCATION OF JAM GO TO
Paper Jam 0 Open/Close Door
In the paper feed area or inside the machine
Page 70, Page 71
Paper Jam 1 Open/Close Door
Inside the machine Page 71
Paper Jam 2 Check Inside
Inside the machine or in the fuser area
Page 71
Duplex Jam 0 Check Inside
Inside the machine Page 71
Duplex Jam 1 Open/Close Door
In the paper feed area or inside the machine
Page 71
Some messages may not appear in the display depending on options or models.
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the instructions in the following sections to clear the jam.
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Troubleshooting_71
3. Insert the tray back into the machine. Printing automatically resumes.
In the manual tray
When you print using the manual tra y and t he machine detects that there is either no paper or that the paper has been improperly loaded, follow the next steps to release the jammed paper.
1.
Check if the paper is stuck in the feeding area, and if so, pull it out gently and slowly.
2. Load a paper into the manual tray.
3. Open the front cover and close it. The machine will resume printing.
In the print cartridge area
If paper is jammed in the print cartridge area, follow the next steps to release the jammed paper.
1. Open the front cover and pull the print cartridge out
2. Remove the jammed paper by gently pulling it straight out as shown
below.
3. Replace the print cartridge and close the front cover. Printing automatically r esumes.
In the paper exit area
If paper is jammed in the paper exit area, follow the next steps to release the jammed paper.
1. If a long portion of the paper is visible, pull it stra ight out. Open and clos e the front cover firmly. The machine will resume printing.
If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to step 2.
2. Open the rear cover.
3. Pull the guide rear on each side down and carefully take the jammed
paper out of the machine. Return the guide rear to its original position.
4. Close the rear cover. Printing automatically resumes.
In the duplex unit area
If the duplex unit is not inserted correctly, paper jam may occur. Make sure that the duplex unit is inserted correctly.
1. Pull the duplex unit out of the machine.
If the front cover is not completely closed, the machine will not operate.
1 Rear guide
1 duplex unit
1
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72 _Troubleshooting
2. Remove the jammed paper from the duplex unit.
If the paper does not come out with the duplex unit, remove the paper from the bottom of the machine.
If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to step 3.
3. Open the rear cover.
4. Pull the guide rear on ea ch s ide do wn and remo ve the p aper. Return t he
guide rear to its original position.
5. Close the rear cover. Printing automatica ll y resu me s.
In the optional tray
If paper is jammed in the optional Tray, follow the next steps to release the jammed paper.
1. Pull the optional tray open.
2. If you see the jammed paper, remove the paper from the machine by
gently pulling it straight out as shown below.
If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to step 3.
3. Pull the tray half.
4. Remove the jammed paper by gently pulling the paper straight up and
out.
5. Insert the trays back into the machine. Printing automatically resumes.
1 Guide rear
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Troubleshooting_73
UNDERSTANDING DISPLAY MESSAGES
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.
• xxx indicates the media type.
• yyy indicates the tray.
• If the message is not in the table, cycle the power and try the printing job again. If the problem persists, call for service.
• Some messages may not appear in the display depending on options or models.
MESSAGE MEANING
SUGGESTED
SOLUTIONS
[COMM. Error] The machine has a
communication problem.
Ask the sender to try again.
[Incompatible] The machine has
received a fax from which is registered as a junk fax.
The received fax data will be deleted. Reconfirm junk fax setup. See page 55
[Line Error] Your machine cannot
connect with the receiving fax machine or has lost contact because of a problem with the phone line.
Try again. If the problem persists, wait an hour or so for the line to clear and try again. Or, turn the ECM mode on. See page 54.
[No Answer] The receiving fax
machine has not answered after several redial attempts.
Try again. Make sure that the receiving machine is operational.
[Stop Pressed]
Stop/Clear has
been pressed d uring an operation.
Try again.
[yyy] Paper Empty
There is no paper in the tray.
Load paper in the tray.
[yyy] Paper Mismatch
The paper size specified in the printer properties does not match the pape r you are loading.
Load the correct paper in the tray.
Cancel? W Yes X
Your machine’s memory has become full while trying to store an original into memory.
To cancel the fax job, press the OK button to accept Yes. If you want to send those pages that have been successfully stored, press the OK button to accept No. You should send the remaining pages later, when memory is a vailable.
Connection Error Connection with the
SMTP server failed.
Check the server settings and the network cable.
Data Read Fail Check USB Mem.
Time expired while reading data.
Try again.
Data Write Fail Check USB Mem.
Storing to the USB memory failed.
Check the available USB memory space.
Document Jam The loaded original
has jammed in the ADF.
Clear the jam. See page
69.
Door Open The front cover is not
securely latched.
Close the cover until it locks into place.
Duplex Jam 0 Check Inside
Paper has jammed during duplex printing. This is applicable only to machines with this feature.
Clear the jam. See page 71.
Duplex Jam 1 Open/Close Door
Paper has jammed during duplex printing. This is applicable only to machines with this feature.
Clear the jam. See page 71.
Enter Again You entered an
unavailable item.
Enter the correct item again.
File Format Not Supported
The selected file format is not supported.
Use the correct file format.
Group Not Available
You have tried to select a group location number where only a single location number can be used, such as when adding locations for a Mul tiple Send operation.
Use a speed dial number or dial a number manually using the number keypad.
Install Toner
T
The print cartridge is not installed.
Install the print cartridge.
Invalid Toner
T
The print cartridge you have installed is not for your machine.
Install the a Xerox-genuin e print cartridge designed f or your machine.
Line Busy The receiving fax
machine did not answer or the line is already engaged.
Try again after a few minutes.
Mail Exceeds Server Support
The mail size is larger than the supported size by SMTP server.
Divide your mail or reduce the resolution.
Main Motor Locked
There is a problem in the main motor.
Open and then close the front cover.
MESSAGE MEANING
SUGGESTED
SOLUTIONS
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74 _Troubleshooting
Memory Full The memory is full. Delete unnecessary fax
jobs and retransmit after more memory becom es available. Alternatively, split the transmission into more than one operation.
Not Assigned The speed button or
speed dial number you tried to use has no number assigned to it.
Enter the number manually using the number keypad or store the number or address.
One Page is Too Large
Single page data exceeds the configured mail size.
Reduce the resolution and try again.
Operation Not Assigned
You are in the Add Page/Cancel Job
operation, but there are no jobs stored.
Check the display to see if there are any scheduled jobs.
Out-Bin Full| Open/Close Door
The output tray of the machine is full of paper.
Remove paper. Open the front cover and than close it.
Paper Jam 0 Open/Close Door
Paper has jammed in the feeding area of the tray.
Clear the jam. See page
70.
Paper Jam 1 Open/Close Door
Paper has jammed inside the machine.
Clear the jam. See page
71.
Paper Jam 2 Check Inside
Special print media has jammed in the paper exit area.
Clear the jam. See page
71.
Refilled Toner
T
The print cartridge you have installed is not genuine or refilled.
The print quality may get poor if the refilled print cartridge is installed, s ince its characteristics may significantly differ from the genuine. We recommend Xerox­genuine print cartridge.
Replace Toner
T
This message appears between
Toner Empty and Toner Low status.
Replace the print cartrid ge with a new one. See page
65.
Replace [xxx] Soon
The life of the part expires soon.
See page 66 and call for service.
Retry Redial? The machi ne is
waiting for a specified time interval to redial a previously busy station.
You can press OK to immediately redial, or
Stop/Clear to cancel the redial operation.
Send Error (AUTH)
There is a problem in SMTP authentication.
Configure the authentication setting.
MESSAGE MEANING
SUGGESTED
SOLUTIONS
Send Error (DNS)
There is a problem in DNS.
Configure the DNS se ttin g.
Send Error (POP3)
There is a problem in POP3.
Configure the POP3 setting.
Send Error (SMTP)
There is a problem in SMTP.
Change to the available server.
Send Error (Wrong Config)
There is a problem on the network interface card.
Configure your network interface card correctly.
Toner Empty
T
The print cartridge has run out. The machine stops printing. Press OK to toggle the message to Stop or Continue.
W Stop X
You can select the option among Stop or Continue with the left/right arrow. If you select Stop by pressing OK on the control panel, the machine stops printing. If you select Continue, the machine keeps printing, but the quality cannot be guaranteed. If you do not select any, the machine w ill work as Stop is selected. Replace the print cartridge with a new one. See page
65.
Toner ExhaustedTThe lifespan of the
print cartridge which the arrow indicates is reached.
This message a ppears when the toner is completely empty, and your machine stops printing. Replace the corresponding print cartridge with a Xerox­genuine cartridge. See page 65.
Toner Low
T
The corresponding print cartridge is almost empty.
Take out the print cartridge and thoroughly shake it. By doing this, you can temporarily reestablish printing op erations.
Updating Data Please Wait...
This message appears when there is a change in the system setting or when you back up a data.
Do not turn the power off when this message is showing. Changes may not be saved and datas can be lost.
MESSAGE MEANING
SUGGESTED
SOLUTIONS
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Troubleshooting_75
SOLVING OTHER PROBLEMS
The following chart lists some conditions that may occur and the recommended solutions . Follow the su ggest ed solutio ns until th e problem is corrected. If the problem persists, call for service.
Paper feeding
Printing problems
CONDITION SUGGESTED SOLUTIONS
Paper is jammed during printing.
Clear the paper jam. See page 69.
Paper sticks together.
• Ensure there is not too much paper in the tray. The tray can hold up to 250 sheets of paper, depending on the thickness of your paper.
• Make sure that you are using the correct type of paper. See page 38.
• Remove paper from the tray an d flex o r fan t he paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed.
• Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
• If multiple sheets have caused a paper jam, clear the paper jam. See page 69.
Paper does not feed into the machine.
• Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the machine. See page 33.
• If an original does not feed into the machine, the ADF rubber pad may require to be replaced. See page 66.
The paper keeps jamming.
• There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the
manual tray
.
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. See page 33.
• There may be debris inside the machine. Open the front cover and remove the debris.
• If an original does not feed into the machine, the ADF rubber pad may require to be replaced. See page 66.
Envelopes skew or fail to feed correctly.
Ensure the paper guides are agai nst both sid es of the envelopes.
CONDITION
POSSIBLE
CAUSE
SUGGESTED SOLUTIONS
The machine does not print.
The machine is not receiving power.
Check the power cord connections. Check the power switch and the power source.
The machine is not selected as the default printer.
Select Xerox WorkCentre 3210 or WorkCentre 3220 as your default printer in your Windows.
• Check the machine for the following:
• The front cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam. See page 70.
• No paper is loaded. Load paper. See page 37.
• The print cartridge is not installed. Install the print cartridge.
• If a system error occurs, contact your service representative.
The connection cable between the computer and the machine is not connected properly.
Disconnect the printer cable and reconnect it.
The connection cable between the computer and the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different printer cable.
The port setting is incorrect.
Check the Windows printe r setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one.
The machine may be configured incorrectly.
Check the printer properties to ensure that all of the print settings are correct.
The printer driver may be incorrectly installed.
Repair the printer software. See the Software sectio n.
The machine is malfunctioning.
Check the display message on the control panel to see if the machine is indicating a system error.
The document size is so big that the hard disk space of the computer is not enough to access the print job.
Get more hard disk space and print the document again.
The machine selects print materials from the wrong paper source.
The paper source selection in the printer properties may be incorrect.
For many software applications, the paper source selection is found under the Thin Paper tab within the printer properties. Select the correct paper sourc e. See the printer driver help screen.
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76 _Troubleshooting
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem.
A print job is extremely slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.
The page orientation setting may be incorrect.
Change the page orientation in your application. See the printer driver help screen.
The paper size and the paper size settings do not match.
Ensure that the paper size in the printer driver settings m atches the paper in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use.
The machine prints, but the text is wrong, garbled, or incomplete.
The printer cable is loose or defective.
Disconnect the printer cable and reconnect. Try a print job that you have already printed succes sfully. If possible, attach the cable and the machine to another computer and try a print job that you know works. Finally, try a new printer cable.
The wrong printer driver was selected.
Check the application’s printer selection menu to ensure that your machine is selected.
The software application is malfunctioning.
Try printing a job from another application.
The operating system is malfunctioning.
Exit Windows and reboot the computer. Turn the machine off and then back on again.
Pages print, but are blank.
The print cartridge is defective or out of toner.
Redistribute the toner, if necessary. See page 64. If necessary, replace the print cartridge.
The file may have blank pages.
Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board, may be defective.
Contact a service representative.
The printer does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing.
Incompatibility between the PDF file and the Acrobat products.
Printing the PDF file as an image may solve this problem. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
CONDITION
POSSIBLE
CAUSE
SUGGESTED SOLUTIONS
The print quality of photos is not good. Images are not clear.
The resolution of the photo is very low.
Reduce the photo size. If you increase the photo size in the software application, the resolution will be reduced.
The machine prints, but the text is wrong, garbled, or incomplete.
If you are under the DOS environment, the font setting for your machine may be set incorrectly.
Suggested solutions: Change the font setting. See "Changing the font setting" on page 31.
Before printing, the machine emits vapor near the output tray.
Using damp paper can cause vapor during printing.
This is not a problem. Just keep printing.
CONDITION SUGGESTED SOLUTIONS
Light or faded print
If a vertical white streak or faded area appears on the page:
• The toner supply is low. You may be able to temporarily extend the print cartridge life. See page 65. If this does not improve the print quality, install a new print cartridge.
• The paper may not meet paper specifications; for example, the paper is too moist or too rough. See page 33.
• If the entire page is light, the print resolution setting is too low. Adjust the print resolution. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the print cartridge needs cleaning.
• The surface of the LSU p art insid e the m achi ne may be dirty. Clean the LSU, contact a service representative.
Toner specks
• The paper may not meet specifications; for example, the paper is too moist or too r ough. See page 33.
• The paper path may need cleaning. See "Cleaning the inside" on page 62.
CONDITION
POSSIBLE
CAUSE
SUGGESTED SOLUTIONS
AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc
Page 78
Troubleshooting_77
Dropouts
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
• The moisture content of t he p ape r is une ven or the paper has moist spots on its surface. Try a different brand of paper. See page 33.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• Change the printer option and try again. Go to printer properties, c lic k Paper tab, and set type to Thick Paper. Refer to the Software section for details.
If these steps do not correct the problem, contact a service representative.
White Spots
White spots appear on the page:
• The paper is too rough and a lot of dirt f rom the paper falls to the inner devices within the machine, which mean s the tra nsfer belt may b e dirty. Clean the inside of yo ur machine. Conta ct a service representative.
• The paper path may need cleaning. Contact a service representative.
Vertical lines
If black vertical streaks appear on the page:
• The drum inside the print cartridge has probably been scratched. Remove the prin t cartridge and install a new one. See page 65.
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the LSU, contact a service representative.
Color or Black background
If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper. See page 33.
• Check the machine’s environment: very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the amount of background shading.
• Remove the old print c artridge and in stall a new one. See page 65.
Toner smear
• Clean the inside of the machine. See page 62.
• Check the paper type and quality. See page 33.
• Remove the print cartridge and install a new one. See page 65.
CONDITION SUGGESTED SOLUTIONS
AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc
Vertical repetitive defects
If marks repeatedly appear on the printed side of the page at even intervals:
• The print cartridge may be damaged. If a repetitive mark occurs on the page, print a cleaning sheet several times to clean the cartridge. After the printout, if you still have the same problems, remove t he p r in t ca rtrid ge and install a new one. See page 65.
• Parts of the machine may have toner on them. If the defects occur o n the back of the page , the problem will likely correct itself afte r a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scat ter
Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try p rinting with a different batch of paper. Do not open p ackag es of paper until necessary so th at the pa per does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid printing ov er areas that have overlapping seams on the reverse side. Printing on seams can cause problems.
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties.
Misformed characters
• If characters are improperly formed and producing hollow image s, the pap er stoc k may be too slick. Try a different paper. See page 33.
• If characters are improperly formed and producing a wavy effect, the scanner unit may need service. For service, contact a service representative.
Page skew
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See page 33.
• Ensure that the paper or other material is loa ded correctly and the guides are not too tight or too loose against the paper stack.
CONDITION SUGGESTED SOLUTIONS
A
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Page 79
78 _Troubleshooting
Copying problems
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidi ty can ca us e p aper curl. See page 33.
• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.
Wrinkles or creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See page 33.
• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty
• Check for leaking toner. Clean the inside of the machine. See page 62.
Solid Color or Black pages
• The print cartridge may not be installed prope rly. Remove the cartridge and reinsert it.
• The print cartridge may be defective and need replacing. Remove the p rin t ca rtridge and install a new one. See page 65.
• The machine may require repair. Contact a service representative.
Loose toner
• Clean the inside of the machine. See page 62.
• Check the paper type and quality. See page 33.
• Remove the print cartridge and install a new one. See page 65.
• If the problem persists, the machine may r equire repair. Contact a service representative .
CONDITION SUGGESTED SOLUTIONS
A
Character Voids
Character voids are white areas within parts of characters that should be solid black:
• If you are using transparencies, try another type of transparency. Because of the composition of transpar encie s, some cha rac ter voids are normal.
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
• The paper may not meet paper specifications. See page 33.
Horizontal stripes
If horizontally aligned black streaks or smears appear:
• The print cartridge may be i nstalled impro perly. Remove the cartridge and reinsert it.
• The print cartridge may be defective. Remove the print cartridge and install a new one. See page 65.
• If the problem persists, the machine may require repair. Contact a service representative.
Curl
If the printed paper is curled or paper does not feed into the machine:
• Turn over the stack of paper i n the tray. Also try rotating the paper 180° in the tray.
• Change the printer option and try again. Go to printer properties, click Paper tab , and set ty pe to Thin Paper. Refer to the Software section for details.
•Use the Paper Stacking function. See page
38.
An unknown image repetitively appears on a next few sheets or loose toner, light prin t, o r contamination occurs.
Your printer is probably being used at an a ltitude of 1,000 m (3,281 ft) or above. The high altit ude may affect the print quality such as loose toner or light imaging. You can set this option through Printer Settings Utility or Printer tab in printer driver’s properties. See page 29.
CONDITION SUGGESTED SOLUTIONS
Copies are too light or too dark.
Use Darkness to darken or lighten the background of the copies.
Smears, lines, marks, or spots appears on copies.
• If defects are on the original, use Darkness to lighten the background of your copies.
• If no defects are on the original, clean the scan unit. See page 63.
Copy image is skewed.
• Ensure that the original is face d own on t he scanner glass or face up in the ADF.
• Check that the copy paper is loaded correctly.
Blank copies print out.
Ensure that the original is face down on the scanner glass or face up in the ADF.
CONDITION SUGGESTED SOLUTIONS
A
AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc
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Troubleshooting_79
Scanning problems
Image rubs off the copy easily.
• Replace the paper in the tray with paper from a new package.
• In high humidity areas, do not leave paper in the machine for extended periods of time.
Frequent copy paper jams occur.
• Fan the stack of paper, then turn it over in the tray. Replace the paper in the tray with a fresh supply. Check/adjust the paper guides, if necessary.
• Ensure that the paper is the proper paper weight. 80 g/m
2
(20 lb bond) paper is
recommended.
• Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared.
print cartridge produces fewer copies than expected before running out of toner.
• Your originals may contai n p ic ture s, so lid s, or heavy lines. For example, your originals may be forms, newsletters, books, or other documents that use more toner.
• The machine may be turned on and off frequently.
• The scanner lid may be left open while copies are being made.
CONDITION SUGGESTED SOLUTIONS
CONDITION SUGGESTED SOLUTIONS
The scanner does not work.
• Make sure that you place the original to be scanned face down on the scanner glass, or face up in the ADF.
• There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate.
• Check that the USB cable is connected properly.
• Make sure that the USB cable is not defective. Switch the cable with a known good cable. If necessary, replace the cable.
• Check that the scanner is configured correctly. Check scan setting in the application you want to use to make certain that the scanner job is being sent to the correct port.
The unit scans very slowly.
• Check if the machine is printing received data. If so, scan the document after the received data has been printed.
• Graphics are scanned more slowly than text.
• Communication speed slow s in sc an mod e because of the large amount of memory required to analyze and reproduce the scanned image. Set your computer to the ECP printer mode through BIOS se tting. It will help to increase the speed. For details about how to set BIOS, refer to your computer user’s guide.
Message appears on your computer screen:
• “Device can't be set to the H/W mode you want.”
• “Port is being used by another program.”
•“Port is Disabled.
• “Scanner is busy receiving or printing data. When the current job is completed, try again.”
• “Invalid handle.”
• “Scanning has failed.”
• There may be a copying or printing job in progress. When that job is complete, try your job again.
• The Selected port is currently being used. Restart your computer and try again.
• The printer cable may be improperly connected or the power may be off.
• The scanner driver is not installed or the operating environment is not set up properly.
• Ensure that the machine is properly connected and the power is on, Then restart your computer.
• The USB cable may be imp roperly co nnected or the power may be off.
Page 81
80 _Troubleshooting
Network Scan problems
Fax problems
CONDITION SUGGESTED SOLUTIONS
I cannot find a scanned image file.
You can check the scanned file’s destination in the Advanced page in the Network Scan program’s Properties screen.
I cannot find the scanned image file after scanning.
• Check if the scanned file’s application is on your computer.
•Check Send image immediately to the
specified folder using an associated default application in the Advanced page in
the Network Scan program’s Properties screen to open the scanned image immediately after scanning.
I forgot my ID and PIN.
Check your ID and PIN in the Server page in the Network Scan program’s Properties screen.
I cannot view the Help file.
To view the Help file, you need to have Internet Explorer 4 service pack 2 or above.
I cannot use the Xerox Network Scan Manager
Check your operating system. Supporting operating systems are Windows 2000/XP/2003/ Vista.
CONDITION SUGGESTED SOLUTIONS
The machine is not working, there is no display and the buttons are not working.
• Unplug the power cord and plug it in again.
• Ensure that there is power to the electrical outlet.
No dial tone sounds. • Check that the phone line is connected
properly.
• Check that the phone socket in the wall is working by plugging in another phone.
The numbers stored in memory do not dial correctly.
Make sure that the numbers are stored in memory correctly. Print an address book list, referring to page 57.
The original does not feed into the machine.
• Make sure that the paper is not wrinkled and you are putting it in correctly. Check that the original is the right size, not too thick or thin
• Make sure that the ADF is firmly closed.
• The ADF rubber pad may need to be replaced. See page 66.
Faxes are not received automatically.
• The receiving mode should be set to Fax.
• Make sure that there is paper in the tray.
• Check to see if the display shows any error message. If it does, clear the problem.
The machine does not send.
• Make sure that the original is loaded in the ADF or on the scanner glass.
Sending should show up on the display.
• Check the fax machine y ou ar e sen ding t o, to see if it can receive your fax.
The incoming fax has blank spaces or is of poor-quality.
• The fax machine sending you the fax may be faulty.
• A noisy phone line can cause line errors.
• Check your machine by making a copy.
• The print cartridge may be empty. Replace the print cartridge, referring to page 65.
Some of the words on an incoming fax are stretched.
The fax machine sending you the fax had a temporary document jam.
There are lines on the originals you send.
Check your scan unit for marks and clean it. See page 63.
The machine dials a number, but a connection with the other fax machine fails.
The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and ask her/ him to sort out the problem.
Faxes do not store in memory.
There may not be enough memory space to store the fax. If the display shows the Memory Full message, delete from memory any faxes you no longer need and then try again to store the fax.
Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top.
You may have chosen the wron g paper s ettings in the user option setting. For details about paper settings, see page 33.
CONDITION SUGGESTED SOLUTIONS
Page 82
Troubleshooting_81
Common PostScr ipt problems (Wor kCentre 3220 only)
The following situations are PS language specific and may occur when several printer languages are being used.
Common Windows problems
Common Linux problems
To receive a printed or screen-displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section
PROBLEM
POSSIBLE
CAUSE
SOLUTION
PostScript file cannot be printed.
The PostScript driver may not be installed correctly.
• Install the PostScript driver, referring to Software section.
• Print a configuration page and verify that the PS version is available for printing.
• If the problem persists, contact a service representative.
“Limit Check Error” message appears.
The print job was too complex.
You might need to reduce the complexity of the page or install more memory.
A PostScript error page prints.
The print job may not be PostScript.
Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine.
The optional tray is not selected in the driver.
The printer driver has not been configured to recognize the optional tray.
Open the PostScript driver properties, select the
Device
Settings
tab, and set the
Tray
option of the
Installable
Options
section to
Installed
.
CONDITION SUGGESTED SOLUTIONS
“File in Use” message appears during installation.
Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”, “Exception OE”, “Spool32”, or “Illegal Operation” messages appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer timeout error occurred.” messages appear.
These messages may appear during printing. Just keep waiting until the machine f inishes printing. If the message appears in ready mode or after printing has been completed, check the connection and/or whether an error has occurred.
Refer to the Microsoft Windows documentation that came with your computer for further information on Windows error messages.
CONDITION SUGGESTED SOLUTIONS
The machine does not print.
• Check if the printer driver is installed in your system. Open Unified Driver configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers. Make sure that your machine is displayed on the list. If not, invoke Add new printer wizard to set up your device.
• Check if the printer is started. Open Printers configuration and selec t your machin e on the printers list. Look at the description in the Selected printer pane. If its status contains “(stopped)” string, press the Start button. After that normal operation of the printer should be restored. The “stopped” status might be activated when some problems in printing occurred. For instance, this could be an attempt to print document when port is claimed by a scanning application.
• Check if the port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of different “consumer” application to the same port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other “consumer” will encounter “device busy” response. You should open ports configuration and select th e port ass ig ned to your printer. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present owner is not func tioning properly.
• Check if your application has special print option such as “-oraw”. If “-or aw” is s pec if ied in the command line parameter the n rem ov e it to print properly. Fo r Gimp fr ont-end, s elect “print” -> “Setup printer” and edit command line parameter in the command item.
• The CUPS (Common Unix Print ing System) version distributed with SuSE Linux 9.2 (cups-1.1. 21) has a problem with ipp (Internet Printing Protocol) printing.Use the socket printing instead of ipp or install later version of CUPS (cups-1.1.22 or higher).
The machine does not print whole pages and its output is half page printed.
It is a known problem that occurs when a color printer is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and reported to bugs.ghostscript.com as Ghostscript Bug
688252. The problem is solved in AFPL Ghostscript v.
8.52 or above. Download the latest version of AFPL Ghostscript from http://sourceforge.net/ projects/ghostscript/ and install it to solve this problem.
Page 83
82 _Troubleshooting
Common Macintosh problems
I cannot scan via Gimp Front-end.
• Check if Gimp Front-end has “Xsane: Device dialog.” on the “Acquire” menu. If not, you should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in package for Gimp on Linux dis tribution CD or Gimp home page. For the detail information, refer to the Help for Linux distribution CD or Gimp Front-end application.
If you wish to use other kin d of scan application, refer to the Help for application.
I encounter error “Cannot open port device file” when printing a document.
Avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known versions of CUPS server break the print job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Dri ver locks po rt while printing, the abrupt termination of the driver keeps the port locked and therefore unavailable for subsequent print jobs. If this situation occurred, try to release the port.
The machine does not appear on the scanners list.
• Check if your machine is attached to your computer. Make sure th
at it is connected
properly via the USB port and is turned on.
• Check if the scanner drive r for you r mac hi ne is installed in your system. Open Unified Driver configurator, switch to Scanners configuration, then pres s Drivers. Make sure that driver with a name corresponding to your machine's nam e is l ist ed in the window. Check if the port i s not bu sy. Since fu nctional components of MFP (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of different “consumer” application to the same port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other “consumer” will encounter “device busy” response. This can usually happen while starting scan procedure, and appropriate message box appears.
To identify the source of the problem, you should open ports configuration and select the port assigned to your scanner. port's symbol / dev/mfp0 corresponds to LP:0 designation displayed in the scanners’ options, /dev/mfp1 relates to LP:1 and so on. USB ports start at / dev/mfp4, so scanner on USB:0 relates to /dev/ mfp4 respectively and so forth sequentially. In the Selected port pa ne you can se e if the port is occupied by some other appli
cation. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present port's owner is not functioning properly.
CONDITION SUGGESTED SOLUTIONS
The machine does not scan.
• Check if a document is loaded
into the
machine.
• Check if your machine is connected to the computer. Make sure if it is connected properly if I/O error is reported while scanning.
• Check if the port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of different “consumer” application to the same port is possible. To avoid possible conflicts, only one of them at a time is a llo wed to gain c ontro l over the device. The other “consumer” will encounter “dev ice busy” response. This can usually happen while starting scan procedure, and appropriate m essa ge bo x will be dis play ed. To identify the source of the problem, you should open po rts configuration and select the port assigned to your scanner. port’s symbol / dev/mfp0 corresponds to LP:0 designation displayed in the scanners’ options, /dev/mfp1 relates to LP:1 and so on. USB ports start at / dev/mfp4, so scann er o n US B :0 re la tes to /d ev / mfp4 respectively and so forth sequentially. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present port’s owner is not functioning properly.
Refer to Linux User’s Guide that came with your computer for further information on Linux error message s.
CONDITION SUGGESTED SOLUTIONS
The printer does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing.
Incompatibility between the PDF file and the Acrobat products: Printing the PDF file as an image may solve this problem. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
The document has printed, but the print job has not disappeared from the spooler in Mac OS 10.3.2.
Update your Mac OS to OS 10.3.3. or higher.
Some letters are not displayed normally during the Cover page printing.
This problem is caused because Mac OS cannot create the font during the Cover page printing. English alphabet and numbers are displayed normally at the Cover page.
Refer to Mac OS User’s Guide that came with your computer for further information on Mac OS error messages.
CONDITION SUGGESTED SOLUTIONS
Page 84
83 _Ordering supplies and accessories
ordering supplies and accessories
This chapter provides information on purchasing cartridges and accessories available for your machine.
This chapter includes:
• Supplies
• Accessories
• How to purchase
SUPPLIES
When the toner runs out, you can order the following type of print cartridge for your machine:
ACCESSORIES
You can purchase and install accessories to enhance your machine’s performance and capacity.
HOW TO PURCHASE
To order Xerox-authorized supplie s or acc essories, c ontact y our local Xerox dealer or the retailer where you purchased your machine, or visit
www.xerox.com/office/support
and select your product nam e or numbe r for
information on calling for technical support.
The optional parts or features may differ by countries. Contact your sales representatives whether the part you want is available in your country.
TYPE
Average yie ld
a
a.Declared yield value in accordance with ISO/IEC 19752.
Standard yield print cartridge Average cartridge yield 2,00 0 standar d
pages.
High yield print cartridge Average cartridge yi eld 4,00 0 standar d
pages.
When purchasing new print cartridges or other supplies, these must be purchased in the same country where the machine was purchased. Otherwise, print cartridges or other supplies will be incompatible with your machine, as configurations of print cartridges and other supplies vary, depending on the specific country.
ACCESSORY DESCRIPTION PART NUMBER
Memory module Extends your
machine’s memory capacity.
098N02189
Optional tray 2 If you are
experiencing frequent paper supply problems, you can attach an additional 250 sheet tray. You can print documents in various sizes and types of print materials.
098N02204
Page 85
Installing accessories_84
installing accessories
Your machine is a full-featured model that has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, Xerox makes several accessories available to enhance your machine’s capabilities.
This chapter includes:
• Precautions to take when installing accessories • Upgrading a memory module
PRECAUTIONS TO TAKE WHEN INSTALLING ACCESSORIES
• Disconnect the power cord Never remove the control board cover while the power is turned on. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories.
• Discharge static electricity The control board and internal accessories (memory module) are sensitive to static electricity. Before installing or removing any internal accessories, discharge static electricity from your body by touching something metal, such as the metal back plate on any device plugged into a grounded power source. If you walk around before finishing the installation, repeat this procedure to discharge any static electricity again.
UPGRADING A MEMORY MODULE
Your machine has a small outline dual in-line memory module (SODIMM). Use this memory module slot to install additional memory. When you are expanding the memory capacity, you can add a memory module to the vacant memory slot. Your machine has 128 MB memory, and you can add a 256 MB memory module. Order information is provided for optional memory module. (see "Memory module" on page 83.)
Installing a memory module
1. Turn the machine off and unplug all cables from the machine.
2. Open the control board cover.
3. Take out a new memory module from the plastic bag .
4. Holding the memory module by t he ed ges , al ign the mem ory mo dul e on
the slot at about a 30-degree tilt. Make sure that the notches of the module and the grooves on the slot fit each other.
5. Press the memory module into the slot with care until you hear a 'click'.
6. Replace the control board cover.
7. Reconnect the power cord and printer cable, and turn the machine on.
When installing access ories, ba ttery inside th e machin e is a servic e component. Do not change it by yourself. Risk of explosion if battery is replaced by an incorre ct type. Dispose used batteries according to the instructions.
The notches and grooves illustrated above may not match those on an actual memory module and its slot.
Do not press the memory module strongly or the module may be damaged. If the module do es not see m to fit i nto the s lot prop erly, carefully try the previous procedure again.
To release the memory module, pull the two tabs on the sides of the slot outwards, then the module springs out.
Page 86
Installing accessories_85
Activating the added memory in the PS printer properties
After installing the memory module, you need to select it in the printer properties of the PostScript printer driver in order to use it.
1. Make sure that the PostScript printer driver is installed on your computer. For details a bou t inst alling the P S printe r drive r, see Software secion.
2. Click the Wind ows Start menu.
3. For Windows 2000, select Settings and then Printers.
For Windows XP/2003, select Printers and Faxes. For Windows Vi sta, select Control Panel > Hardware and Sound >
Printers.
4. Select the Xerox WorkCentre 3220 PS printer.
5. Click the right mouse button on the printer icon and select Properties.
6. For Windows 2000/XP/2003/Vista, select Device Settings.
7. Select the amount of memory you installed from
Printer Memory
in the
Installable Options
section.
8. Click OK.
Page 87
Specifications_86
specifications
This chapter guides you about this machine’s specifications such as various features.
This chapter include:
• General specifications
• Printer specifications
• Scanner specifications
• Copier specifications
• Facsimile specifications
GENERAL SPECIFICATIONS
The symbol * optional feature depending on machines.
ITEM DESCRIPTION
ADF Capacity
Up to 50 sheets 75 g/m
2
(20 lb bond)
ADF document size
Width: 142 to 216 mm (5.6 x 8.5 inches) Length: 148 to 356 mm (5.8 x 14 inches)
Paper input capacity
• Tray: 250 sheets for plain paper, 80 g/m
2
(20 lb
bond)
• Manual tray: 1 sheet for paper
• Optional tray: 250 sheets for plain paper, 80 g/m
2
(20 lb bond)
For details about paper input capacity, see 34 page.
Paper output capacity
Face down: 150 sheets 75 g/m
2
(20 lb bond)
Power rating AC 110 - 127 V or AC 220 - 240 V
See the Rating label on the machine for the correct voltage, frequency (hertz) and type of current for your machine.
Power consumption
• Average operating mode: Less than 450 WH
• Ready mode: Less than 60 WH
• Power save mode: Less than 12 WH
• Power off mode: 0 WH
Noise Level
a
WorkCentre 3210
• Ready mode: Less than 26 dBA
• Printing mode: Less than 49 dBA
• Copying mode: Less than 52 dBA
WorkCentre 3220
• Ready mode: Less than 26 dBA
• Printing mode: Less than 50 dBA
• Copying mode: Less than 52 dBA
Default time to power save mode from ready mode
• WorkCentre 3210: 1 Minute
• WorkCentre 3220: 5 Minutes
Boot-up time Less than 15 seconds (from sleep mode) Operating
environment
• Temperature: 10 to 32 °C (50 to 89.6 °F)
• Humidity: 20 to 80% RH
Display 16 characters x 2 lines Print cartridge
life
b
Average cartridge yield 4,000 standard pages. (Shipped with 2,000 pages Starter print cartridge
c
.)
Memory (Expandable)*
128 MB (max. 384 MB)
External dimension (W x D x H)
445.2 x 410.5 x 395.3 mm (17.53 x 16.16 x 15.56 inches) without optional tray
Weight (Including consumables)
• WorkCentre 3210: 13.8 Kg (30.45 lbs)
• WorkCentre 3220: 13.9 Kg (30.73 lbs)
Package weight
• Paper: 2.8 Kg (6.2 lbs)
• Plastic: 0.76 Kg (1.7 lbs)
Duty cycle (Monthly)
• WorkCentre 3210: Up to 30,000 pages
• WorkCentre 3220: Up to 50,000 pages
Fusing temperature
180 °C (356 °F)
a.Sound Pressure Level, ISO 7779 b.Declared yield value in accordance with ISO/IEC 19752. The number
of pages may be affected by operating environment, printing interval, media type, and media size.
c.It varies depending on the product configuration.
ITEM DESCRIPTION
Page 88
Specifications_87
PRINTER SPECIFICATIONS SCANNER SPECIFICATIONS
ITEM DESCRIPTION
Printing method Laser beam printing Printing speed
a
a.It will be affected by op erating system used, computing performance,
application software, connecting method, media type, media size and job complexity.
• WorkCentre 3210: Up to 24 ppm (A4), 24 ppm (Letter)
• WorkCentre 3220: Up to 28 ppm(A4), 30 ppm (Letter)
Duplex printing speed
WorkCentre 3220: Up to 14 ipm (A4/Letter)
First print out time
From ready
• WorkCentre 3210: Less than 9.5 seconds
• WorkCentre 3220: Less than 8.5 seconds
From coldboot
• WorkCentre 3210: Less than 17 seconds
• WorkCentre 3220: Less than 16 seconds
Print resolution Up to 1,200 dpi effective output Printer language • WorkCentre 3210: PCL6
• WorkCentre 3220: PCL6, PostScript 3
OS compatibility
b
b.Visit www.xerox.com/office/support to download the latest software
version.
• Windows: 2000/XP/2003/Vista
• Linux: Various Linux OS
• Macintosh: Mac OS X 10.3~10.5
Interface • High speed USB 2.0
• Ethernet 10/100 Base TX (embedded type)
ITEM DESCRIPTION
Compatibility TWAIN standard/WIA standard Scanning
method
Color CIS
Resolutiona
a.Due to the applications for scanning, the maximum resolution might
differ.
TWAIN standard
Optical
• ADF: Up to 600 x 600 dpi
• Scanner glass: Up to 1,200 x 1,200 dpi
Enhanced: Up to 4,800 x 4,800 dpi
WIA standard
b
b.WIA standard supports only the optical resolution.
• ADF: Up to 600 x 600 dpi
• Scanner glas s: Up to 1,200 x 1, 200 dpi
Scan to USB: 100, 200, 300 dpi Scan to E-mail (WorkCentre 3220 only): 100, 200, 300
dpi Scan to Application: 75, 150, 200, 300, 600 dpi
Network Scan File format
BMP, TIFF, PDF, JPEGc(color only)
c.JPEG is not available when you select the mono mode in scan color.
Effective scanning length
• Scanner glass: 297 mm (11.7 inches)
• ADF: 348 mm (13.7 inches)
Effective scanning width
Max. 208 mm (8.2 inches)
Color bit depth
• Internal: 24 bit
• External: 24 bit
Mono bit depth
• 1 bit for Lineart & Halftone
• 8 bit for gray scale
Page 89
88 _Specifications
COPIER SPECIFICATIONS FACSIMILE SPECIFICATIONS
ITEM DESCRIPTION
Copy Speed
a
a.Copy speed is based on Single Document Multiple Copy.
• WorkCentre 3210: Up to 24 cpm (A4), 24 cpm (Letter)
• WorkCentre 3220: Up to 28 cpm(A4), 30 cpm (Letter)
Copy resolution
Text Scan/Printing: Up to 600 x 600 dpi Text/
photo
Scan/Printing: Up to 600 x 600 dpi
Photo Scan/Printing: Up to 600 x 600 dpi
Zoom range • ADF: 25% to 100%
• Scanner glass: 25% to 400%
The fax feature may not be supported depending on machines.
ITEM DESCRIPTION
Compatibility ITU-T G3, ECM Applicable line Public Switched Telephone Network (PSTN) or
behind PABX
Data coding MH/MR/MMR/JBIG/JPEG Modem speed 33.6 Kbps Transmission
speed
Up to 3 seconds/page
a
a.Standard resolution, MM R(JBIG), Maxim um modem speed, Phas e ”C”
by ITU-T No. 1 chart, Memory Tx, ECM.
Maximum document length
356 mm (14 inches)
Resolution • Standard: Up to 203 x 98 dpi
• Fine/Photo: Up to 203 x 196 dpi
• Super Fine: Up to 300 x 300 dpi (Receiving only)
• Color: Up to 200 x 200 dpi
Memory 3.2 MB (Approx. 260 pages) Halftone 256 levels
Page 90
89 _Glossary
glossary
ADF
An Automatic Document Feeder (ADF) is a mechanism that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking. It was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the color of a single pixel in a bitmapped image. Higher color depth gives a broader range of distinct colors. As the number of bits increases, the number o f possib le colors bec omes imprac tically large for a color map. 1-bit color i s commonly called a s monoch rome or bla ck and white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem (G DI), and used com monly as a simp le graphic s file format on that platform.
BOOTP
Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automati ca lly . Th is i s us ua lly don e in the b ootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP add res s from a p ool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When collation is selected, the device prints an entire set before printing additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or monitoring instrumen ts are disp layed . Th ey ar e typi cally foun d i n front of the machine.
Coverage
It is the printing term used for a toner usage measurement on printing. For example, 5% covera ge me an s that an A4 sided pape r has abo ut 5% image or text on it. So, if the p aper or origi nal has co mplicate d images or lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to exchange data between disparate applications. The file format, as it is used in Microsoft Excel, has become a pseudo standard throughout the industry, even among non-Microsoft platforms.
DADF
A Duplex Automatic Document Feeder (DADF) is a mechanism that will automatically feed and flip over an original sheet of paper so that the machine can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box state, reset, or initialized.
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requestin g, gene ral ly, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts.
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all the data within the machine like printing data, received fax data.
DNS
The Domain Name Server (DNS) is a system that stores information associated with domain names in a distributed database on networks, such as the Internet.
Dot Matrix Printe r
A dot matrix printer refers to a type of comp ute r prin ter with a prin t head that runs back and forth on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing. Generally, higher DPI results in a higher resolution, more visible detail in the image, and a larger file size.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers.
Duplex
A mechanism that w ill autom atical ly flip over a sh eet of pa per s o that the machine can print (or scan) on both sides of the paper. A printer equipped with a Duplex can print double-sided of paper.
Duty Cycle
Duty cycle is the page quantity which does not affect printer performance for a month. General ly the printer has the li fespan limitatio n such as pages per year. The lifespan means the average capacity of print-outs, usually within the warrant y period. For example, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day.
ECM
Error Correction Mode (ECM ) is an opt ional transm issi on mo de bu ilt into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line nois e.
Emulation
Emulation is a technique of one machine obtaining the same results as another.
The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned i n this user's g uide.
Page 91
90 _Glossary
An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated, often considering its internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area networks (LANs). It defines wiring and signaling for the physical layer, and frame formats and protocols for the media access control (MAC)/data link layer of the OSI model . Ethern et is mostly stan dard iz ed as IEEE 802.3. It has become the most widespread LAN technology in use during the 1990s to the present.
EtherTalk
A suite of protocols developed by Apple Computer for computer networking. It was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to allow a third party device such as a coin operated device or a card reader. Those devices allow the pay-for-print service on your machine.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet).
Fuser Unit
The part of a laser printer that melts the toner onto the print media. It consists of a hot roller and a back-up roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer.
Gateway
A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network.
Grayscale
A shades of gray that represent light and dark portions of an image when color images are converted to grayscale; colors are represented by various shades of gray.
Halftone
An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of a large number of dots, while lighter areas consist of a smaller number of dots.
HDD
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage device wh ich stores digitally -encoded da ta on rapidly rotating platters with magnetic surfaces.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity.
IEEE 1284
The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector type on the end of the para llel cabl e that attach es to the peripheral (for example, a printer).
Intranet
A private network that us es Internet Protocols, network c onnecti vity, and possibly the public telecommunication system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to identify and co mm uni ca te w i th e ac h o ther on a network utilizi ng the Internet Protocol standard.
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete w ithin one minute.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more capable and secure printing solution than older ones.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking protocol used by the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities to TCP. IPX/SPX was primarily designed for local area networks (LANs), and is a very efficient protocol for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from national standards bodies. It produces world-wide industrial and commercial standards.
ITU-T
The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications. Its main tasks include standardization, allocation of the radio spectrum, and organizing interconnection arrangements between different countries to allow international phone calls. A -T out of ITU-T indicates t elecommunicat ion.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, particularly for faxes, but can also be used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard method of loss y co mpres sion for pho tograph ic im ages . It is the format used for storing and tra nsmitting photographs on th e Wo rld Wi de Web.
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying a nd mod ifying direct ory serv ices runn ing ov er TCP/ IP.
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Glossary_91
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine.
MAC address
Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC addre ss is a uni que 48-bit i dentifier us ually written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c­34-11-4e). This address is usually hard-coded into a Network Interface Card (NIC) by its manufacturer, and used as an aid for routers trying to locate machines on large networks.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc.
MH
Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook­based run-length encoding scheme optimized to efficiently compress white space. As most faxes consist mostly of white space, this minimizes the transmission time of most faxes.
MMR
Modified Modified READ (MMR) is a compression method recommended by ITU-T T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also demodulates such a carrier signal to decode transmitted information.
MR
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR encodes the first scanned line using MH. The next line is compared to the first, the differences determined, and then the differences are encoded and transmitt ed.
NetWare
A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser beam emitted from a laser printer, and it is usually green or gray colored and a cylinder shaped.
An exposing unit of a drum is slowly worn away by its usage of the printer, and it should be replaced appropriately since it gets scratches from grits of a paper.
Originals
The first example of something, such as a document, photograph or text, etc, which is copied, reproduced or translated to produce others, but which is not itself copied or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the International Organizatio n for Standardization (ISO) for communicati ons. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self-contained, functional layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network, Data Link and Physical.
PABX
A private automatic branch exc hange (PABX) is an auto matic tel ephone switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a printer protocol and has become an industry standard. Ori ginall y deve loped for early i nkjet pr inte rs, PCL has been released in varying levels for thermal, matrix printer, and page printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format.
PostScript
PostScript (PS) is a page description language and programming language used primarily in the electronic and de sktop publis hing areas. ­that is run in an interpreter to generate an image.
Printer Driver
A program used to send command s and tra nsfer data from the c omputer to the printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used on a printer, a scanner, a fax or, a copier.
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute.
PRN file
An interface for a device driver, this allows software to interact with the device driver using standard input/output system calls, which simplifies many tasks.
Protocol
A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints.
PS
See PostScript.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched telephone networks which, on industrial premises, is usually routed through the switchboard.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution.
SMB
Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter­process communication mechanism.
SMTP
Simple Mail Transfer Proto col (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text­based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a client-server protocol, where the client transmits an email message to the server.
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92 _Glossary
Subnet Mask
The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address.
TCP/IP
The Transmission Control Pro tocol (TCP) and the Internet Pro tocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each transmission such as job status, transmission result and number of pages sent. This report can be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image format. TIFF describes image data that typically come from scanners. TIFF images make use of tags, keywords defining the characteristics of the image that is included in the file. This flexible and platform-independent format can be used for pictures that have been made by various image processing applications.
Print cartridge
A kind of bottle within a machine like prin ter whic h co nta ins to ner. Toner is a powder used in lase r printers an d photocop iers, whic h forms the text and images on the printed pa per. Tone r can be me lted by the h eat of the fuser, causing it to bind to the fibers in the paper.
TWAIN
An industry standard for scanners and software. By using a TWAIN­compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program.; an image capture API for Microsoft Windows and Apple Macintosh operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network shares in Window NT and other Microsoft products. The format of a UNC path is: \\<servername>\<sharename>\<Additional directory>
URL
Uniform Resource Locator (URL) is the global address of documents and resources on the Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located.
USB
Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals.
Watermark
A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light. Watermarks were first introduced in Bologna, Italy in 1282; they have been used by papermakers to identify their product, and also on postage stamps, currency, and other government documents to discourage counterfeiting.
WIA
Windows Imaging Architec ture (WIA) is an imaging architecture that is originally introduced in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner.
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Index_93
index
A
Address Book
group dial numbers 56 speed dial numbers 56
Address Book, use 45 ADF rubber pad, replace 66 ADF, load 32 adjustment
altitude 29
alarm sound 30 Ans/Fax mode, receiving mode 50
C
characters, enter 30 cleaning
drum 66 inside 62 outside 62 scan unit 63
clock mode 29 collation, special copy 40 control panel 20 copying
2-up, 4-up 41 clone 41 collation 40 darkness 39 default setting, change 40 ID card copy 40 original type 39 poster 41 time out, set 42
D
date and time, set 29 default mode, change 30 delayed fax 51 display language, change 29 driver
installation 28
DRPD (Distinctive Ring Pattern Detection)
50
drum, clean 66
F
fax header, set 48 Fax mode, receiving mode 50 fax number, set 48 faxing
default settings, change 55 delayed faxes 51 fax setup 54 forwarding faxes 52 Multiple Send faxes 51 priority faxes 52 receiving faxes 49 sending faxes 49
Forwarding 52
G
Group dial numbers, set 56
I
ID card, special copy 40 ID copy 20
J
jam
clearing paper from the tray1 70 tips for avoiding paper jams 69
jam, clear
document 69
job timeout, set 31
K
key sound 30
L
LED
Status 21
Linux problems 81 loading originals
ADF 32 scanner glass 32
M
machine ID, set 48
Maintenance
maintenance parts 66 print cartridge 64
memory module
installing 84 ordering 83
memory, clear 62 Multiple Sned faxes 51
N
network
setting up 26
network scan
scanning 44
Network Scan program
adding scanners 43 problems 80
O
optional tray 83 originals
jam, clear 69 loading 32
P
paper
changing the size 36 clearing jam 70 loading in the optional tray 37 loading in the tray1 37 printing special materials 37
paper guidelines 35 paper tray, set
copy 39 fax 49
paper type
setting 38
PostScript
problems 81
power save mode 31 print cartridge
cleaning 66 replacing 66
print quality problems, solve 76
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94_Index
printing
reports 61 USB memory 59
priority fax 52 problem, solve
copying 78 faxing 80 Linux 81 Network Scan 80 paper feeding 75 printing quality 76 scanning 79 Windows 81
R
receiving a fax
in Ans/Fax mode 50 in DRPD mode 50 in Fax mode 50 in Secure Receiving mode 51 in Tel mode 50
receiving modes 49 redialing
automatically 49 manually 49
replacing
ADF rubber pad 66
replacing components
print cartridge 65
replacing, print cartridge 66 reports, print 61 ringer 30
S
scanner glass
cleaning 63 loading documents 32
scanning
default setting, change 45 to email 44 to network computer 44 USB flash memory 58
secure receiving mode 51 sending a fax
automatically 49
setting
font 31
sounds, set 30 speaker sound 30
speaker volume 30 special copy features 40 speed dial numbers, set 56 supplies
checking life 66 expected print cartridge life 64
T
Tel mode, receiving mode 50 toner save mode 31 tray
adjusting the width and length 36
U
USB flash memory
data backup 59 managing 60 printing 59 scanning 58
using
SetIP 27
V
volume, adjust
ringer 30 speaker 30
W
Windows problems 81
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1
Software section
Contents
1. Installing Printer Software in Windows
Installing Printer Software ................................................................................................................................................ 4
Installing Software for Local Printing .................................................................................................................... 4
Installing Software for Network Printing ................................................................................................................ 6
Reinstalling Printer Software ............................................................................................................................................ 9
Removing Printer Software ............................................................................................................................................ 10
2. Using SetIP
Installing SetIP ............................................................................................................................................................... 11
Using SetIP .................................................................................................................................................................... 11
3. Basic Printing
Printing a Document ....................................................................................................................................................... 13
Printing to a file (PRN) ................................................................................................................................................... 14
Printer Settings ............................................................................................................................................................... 14
Layout Tab .......................................................................................................................................................... 15
Paper Tab ........................................................................................................................................................... 15
Graphics Tab ...................................................................................................................................................... 16
Extras Tab .......................................................................................................................................................... 17
About Tab ........................................................................................................................................................... 18
Printer Tab .......................................................................................................................................................... 18
Using a Favorite Setting ..................................................................................................................................... 18
Using Help .......................................................................................................................................................... 18
4. Advanced Printing
Printing Multiple Pages on One Sheet of Paper (N-Up Printing) .................................................................................... 19
Printing Posters .............................................................................................................................................................. 20
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2
Printing Booklets ........................................................................................................................................................... 20
Printing on Both Sides of Paper ..................................................................................................................................... 21
Printing a Reduced or Enlarged Document .................................................................................................................... 21
Fitting Your Document to a Selected Paper Size ........................................................................................................... 21
Using Watermarks .......................................................................................................................................................... 22
Using an Existing Watermark ............................................................................................................................. 22
Creating a Watermark ........................................................................................................................................ 22
Editing a Watermark ........................................................................................................................................... 22
Deleting a Watermark ......................................................................................................................................... 22
Using Overlays ............................................................................................................................................................... 23
What is an Overlay? ........................................................................................................................................... 23
Creating a New Page Overlay ............................................................................................................................ 23
Using a Page Overlay ......................................................................................................................................... 23
Deleting a Page Overlay ..................................................................................................................................... 23
5. Using Windows PostScript Driver (WorkCentre 3220)
Printer Settings ............................................................................................................................................................... 24
Advanced
.......................................................................................................................................................... 24
Using Help .......................................................................................................................................................... 24
6. Sharing the Printer Locally
Setting Up a Host Computer .......................................................................................................................................... 25
Setting Up a Client Computer ......................................................................................................................................... 25
7. Scanning
Scanning Process with TWAIN-enabled Software ......................................................................................................... 26
Scanning Using the WIA Driver ...................................................................................................................................... 26
Windows XP ....................................................................................................................................................... 26
Windows Vista .................................................................................................................................................... 26
8. Using Utility Applications
Using Printer Settings Utility ........................................................................................................................................... 27
Using Onscreen Help ......................................................................................................................................... 27
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3
Opening the Troubleshooting Guide .............................................................................................................................. 27
Changing the Status Monitor Program Settings ............................................................................................................. 27
9. Using Your Printer in Linux
Getting Started ............................................................................................................................................................... 28
Installing the Unified Linux Driver ................................................................................................................................... 28
Installing the Unified Linux Driver ....................................................................................................................... 28
Uninstalling the Unified Linux Driver ................................................................................................................... 29
Using the Unified Driver Configurator ............................................................................................................................. 30
Opening the Unified Driver Configurator ............................................................................................................ 30
Printers Configuration ......................................................................................................................................... 30
Scanners Configuration ...................................................................................................................................... 31
Ports Configuration ............................................................................................................................................. 31
Configuring Printer Properties ........................................................................................................................................ 32
Printing a Document ....................................................................................................................................................... 32
Printing from Applications ................................................................................................................................... 32
Printing Files ....................................................................................................................................................... 33
Scanning a Document .................................................................................................................................................... 33
Using the Image Manager .................................................................................................................................. 34
10. Using Your Printer with a Macintosh
Installing Software .......................................................................................................................................................... 36
Printer driver ....................................................................................................................................................... 36
Setting Up the Printer ..................................................................................................................................................... 37
For a Network-connected ................................................................................................................................... 37
For a USB-connected ......................................................................................................................................... 38
Installable Options .......................................................................................................................................................... 38
Printing ........................................................................................................................................................................... 39
Printing a Document ........................................................................................................................................... 39
Changing Printer Settings ................................................................................................................................... 39
Printing Multiple Pages on One Sheet of Paper ................................................................................................. 41
Duplex Printing ................................................................................................................................................... 41
Scanning ........................................................................................................................................................................ 42
Scanning with USB ............................................................................................................................................. 42
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Installing Printer Software in Windows
4
1 Installing Printer Software in
Windows
This chapter includes:
• Installing Printer Software
• Reinstalling Printer Software
• Removing Printer Software
N
OTE
: The following procedure is based on Windows XP , for other operating systems, refer to the corresponding Windows user's guide or online help.
Installing Printer Software
Y ou can install the printer software for local printing or network printing. To install the printer software on the computer, perform the appropriate installation procedure depending on the printer in use.
A printer driver is software that lets your computer communicate with your printer. The procedure to install drivers may differ depending on the operating system you are using.
All applications should be closed on your PC before beginning installation.
Installing Software for Local Printing
A local printer is a printer directly attached to your computer using the printer cable supplied with your printer, such as a USB or parallel cable. If your printer is attached to a network, skip this step and go to “Installing Software for Network Printing” on page 6.
You can install the printer software using the typical or custom method.
N
OTE
: If the “New Hardware Wizard” window appears during the installation procedure, click in the upper right corner of the box to close the window, or click
Cancel
.
Typical Installation
This is recommended for most users. All components necessary for printer operations will be installed.
1
Make sure that the printer is connected to your computer and powered on.
2
Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window
appears.
If the installation window does not appear, click
Start
and then
Run
. Type
X:\Setup.exe
, replacing “X” with the letter which
represents your drive and click
OK
.
If you use Windows Vista, click
Start
All programs
Accessories
Run
, and type
X:\Setup.exe
.
If the
AutoPlay
window appears in Windows Vista, click
Run
Setup.exe
in
Install or run program
field, and click
Continue
in
the
User Account Control
window.
3
Click
Install Software
.
4
Select
Typical installation for a local printer
. Click
Next
.
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