Xerox WorkCentre 3210, WorkCentre 3220 User Guide

contents

contents
6 Features of your new laser product 9 Safety
12 Regulatory Information
INTRODUCTION
19
GETTING STARTED
25
19 Printer overview
20 Control panel overview 21 Understanding the Status LED 22 Menu overview 23 Supplied software 23 Printer driver features
23 Printer driver 24 PostScript driver (WorkCentre 3220 only)
25 Setting up the hardware 25 System requirements
25 Windows 26 Macintosh 26 Linux
26 Setting up the network
26 Introduction 26 Supported operating systems 27 Locating the WorkCentre 3210 or WorkCentre 3220 IP Address 27 Accessing CentreWare Internet Services (CWIS) 27 Configuring network protocol via the machine 27 Setting Ethernet speed 27 Restoring the network configuration 27 Printing a network configuration page 27 Using SetIP program
28 Installing the software 29 Machine's basic settings
29 Altitude adjustment 29 Changing the display language 29 Setting the date and time 29 Changing the clock mode 30 Changing the default mode 30 Setting sounds 30 Entering characters using the number keypad 31 Using the save modes 31 Setting print job timeout 31 Changing the font setting
LOADING ORIGINALS AND PRINT MEDIA
32
32 Loading originals
32 On the scanner glass 32 In the ADF
33 Selecting print media
34 Specifications on print media 35 Media sizes supported in each mode 35 Guidelines for selecting and storing print media 35 Guidelines for special print media
36 Changing the size of the paper in the paper tray 37 Loading paper
37 Loading paper in the tray 1 or optional tray
37 Printing on special print materials
Contents_1
contents
38 Adjusting the output support
38 Stacking papers firmly
38 Setting the paper size and type
COPYING
39
SCANNING
43
39 Selecting the paper tray 39 Copying 39 Changing the settings for each copy
39 Darkness 39 Original Type 39 Reduced or enlarged copy
40 Changing the default copy settings 40 ID card copying 40 Using special copy features
40 Collation 41 2-up or 4-up copying 41 Poster copying 41 Clone copying 41 Adjusting background images
42 Printing on both sides of paper 42 Setting copy timeout
43 Scanning basics 43 Scanning from the control panel
43 Scanning to application programs for USB connections
43 Scanning using a network connection
43 Preparing for network scanning 44 Scanning to a network client 44 Scanning to Email
45 Changing the settings for each scan job 45 Changing the default scan settings 45 Setting up Address Book
45 Registering speed email numbers 45 Configuring group email numbers 45 Using Address Book entries 46 Searching Address Book for an entry 46 Printing Address Book
2_Contents
BASIC PRINTING
47
FAXING
48
47 Printing a document 47 Canceling a print job
48 Sending a fax
48 Setting the fax header 48 Adjusting the document settings 49 Sending a fax automatically 49 Sending a fax manually 49 Confirming a transmission 49 Automatic redialing 49 Redialing the last number
49 Receiving a fax
49 Selecting the paper tray 49 Changing receiving modes 50 Receiving automatically in Fax mode
contents
50 Receiving manually in Tel mode 50 Receiving manually using an extension telephone 50 Receiving automatically in Ans/Fax mode 50 Receiving faxes using DRPD mode 51 Receiving in secure receiving mode 51 Activating secure receiving mode 51 Receiving faxes in memory
51 Other ways to fax
51 Sending a fax to multiple destinations 51 Sending a delayed fax 52 Sending a priority fax 52 Forwarding faxes 53 Sending a Fax from a PC
54 Fax setup
54 Changing the fax setup options 55 Changing the default document settings 56 Printing sent fax report automatically 56 Setting up Address Book
USING USB FLASH MEMORY
58
MAINTENANCE
61
58 About USB memory 58 Plugging in a USB memory device 58 Scanning to a USB memory device
58 Scanning 59 Customizing Scan to USB
59 Printing from a USB memory device
59 To print a document from a USB memory device:
59 Backing up data
59 Backing up data 59 Restoring data
60 Managing USB memory
60 Deleting an image file 60 Formatting a USB memory device 60 Viewing the USB memory status
61 Printing reports
61 Printing a report
62 Clearing memory 62 Firmware update 62 Cleaning your machine
62 Cleaning the outside 62 Cleaning the inside 63 Cleaning the scan unit
64 Maintaining the cartridge
64 Print cartridge storage 64 Expected cartridge life 64 Redistributing toner
65 Replacing the print cartridge
66 Cleaning the drum 66 Clearing the Toner Empty message
66 Maintenance parts
66 Checking replaceables 66 Replacing the ADF rubber pad 67 Replacing the ADF feed roller 67 Replacing the transfer roller 68 Replacing the pick up roller
68 Managing your machine from the website
Contents_3
contents
68 Checking the machine’s serial number
TROUBLESHOOTING
69
ORDERING SUPPLIES AND ACCESSORIES
83
69 Tips for avoiding paper jams 69 Clearing document jams
69 Input Misfeed 70 Exit misfeed 70 Roller misfeed
70 Clearing paper jams
70 In the paper feed area 71 In the manual tray 71 In the print cartridge area 71 In the paper exit area 71 In the duplex unit area 72 In the optional tray
73 Understanding display messages 75 Solving other problems
75 Paper feeding 75 Printing problems 76 Printing quality problems 78 Copying problems 79 Scanning problems 80 Network Scan problems 80 Fax problems 81 Common PostScript problems (WorkCentre 3220 only) 81 Common Windows problems 81 Common Linux problems 82 Common Macintosh problems
83 Supplies 83 Accessories 83 How to purchase
4_Contents
INSTALLING ACCESSORIES
84
SPECIFICATIONS
86
84 Precautions to take when installing accessories 84 Upgrading a memory module
84 Installing a memory module 85 Activating the added memory in the PS printer properties
86 General specifications 87 Printer specifications 87 Scanner specifications 88 Copier specifications 88 Facsimile specifications
contents
GLOSSARY
89
INDEX
93
Contents_5

features of your new laser product

Your new machine is equipped with a number of special features that improve the quality of the documents you print. With the machine, you can:
SPECIAL FEATURES
Print with excellent quality and speed
You can print with a resolution of up to 1200 dpi effective output.
Your machine prints A4-sized paper at up to 24 ppm (WorkCentre 3210), 28 ppm (WorkCentre 3220) and letter­sized paper at up to 24 ppm (WorkCentre 3210), 30 ppm (WorkCentre 3220).
Handle many different types of printable material
The manual tray supports letterhead, envelopes, labels, custom-sized media, postcards, and heavy paper. The manual tray holds up 1 sheet of paper.
•The 250-sheet tray 1 and optional tray support plain paper in various sizes.
Create professional documents
Print Watermarks. You can customize your documents with words, such as “Confidential”. See Software section.
Print Posters. The text and pictures of each page of your document are magnified and printed across the sheet of paper and can then be taped together to form a poster. See Software section.
You can use preprinted forms and letterhead with plain paper. See Software section.
Save time and money
To save paper, you can print multiple pages on one single sheet of paper.
This machine automatically conserves electricity by substantially reducing power consumption when not in use.
To save paper, you can print on both sides of the paper (double-sided printing). See Software section.
Expand your machine’s capacity
Your machine has an extra memory slot to expand their memory. (Page 83)
Zoran IPS Emulation* compatible with PostScript 3 (PS) enables PS printing.
.
* Zoran IPS Emulation compatible with PostScript 3
© Copyright 1995-2005, Zoran Corporation. All rights reserved. Zoran, the Zoran logo, IPS/PS3, and OneImage are trademarks of Zoran Corporation.
* 136 PS3 fonts
Contains UFST and MicroType from Monotype Imaging Inc.
Print in various environments
You can print with Windows 2000 and Windows XP/2003/ Vista as well as Linux and Macintosh systems.
Your machine is equipped with a USB interface and a network interface.
Copy originals in several formats
Your machine can print multiple image copies from the original document on a single page.
There are special functions to erase catalog and newspaper background.
The print quality and image size may be adjusted and enhanced at the same time.
Scan the originals and send it right away
Scan in color and use the precise compressions of JPEG, TIFF and PDF formats.
Quickly scan and send files to multiple destinations using Networks scanning.
Set a specific time to transmit a Fax
You can specify a certain time to transmit the fax and also send the fax to several stored destinations.
After the transmission, the machine may print out the fax reports according to the setting.
Features of your new laser product_6
FEATURES BY MODELS
The machine is designed to support all of your document needs – from printing and copying, to more advanced networking solutions for your business. Basic features of this machine include:
FEATURES WorkCentre 3210 WorkCentre 3220
USB 2.0
USB Memory Interface
ADF (Automatic Document Feeder)
Network Interface Enthernet 10/100 Base TX wired LAN
Automatic Duplexing (2-sided) printing
FAX
Scan to email
PostScript driver
( : Included, O: Optional, Blank: Not Available)
ABOUT THIS USER’S GUIDE
This user’s guide provides information about basic understanding of the machine as well as detailed explanation on each step during the actual usage. Both novice users and professional users can refer to this guide for installing and using the machine.
Some terms in this guide are used interchangeably, as below:
Document is synonymous with original.
Paper is synonymous with media, or print media. Following table offers the conventions of this guide:
CONVENTION DESCRIPTION EXAMPLE
Bold Used for texts on the display or actual prints on the machine. Start
Note Used to provide additional information or detailed specification of the machine
Caution Used to give users information to protect the machine from possible mechanical
Footnote Used to provide more detailed information on certain words or a phrase. a. pages per minute
(See page 1 for more information)
function and feature.
damage or malfunction.
Used to guide users to the reference page for the additional detailed information. (See page 1 for more information)
The date format may differ from country to country
Do not touch the green underside of the print cartridge.
7_Features of your new laser product
FINDING MORE INFORMATION
You can find information for setting up and using your machine from the following resources, either as a print-out or on screen.
Quick Install Guide Provides information on setting up your machine and this requires that you follow the instructions in the guide to prepare the machine.
Online User’s Guide Provides you with step-by-step instructions for using your machine’s full features, and contains information for maintaining your
Printer Driver Help Provides you with help information on printer driver properties and instructions for setting up the properties for printing. To access a
Xerox website
machine, troubleshooting, and installing accessories. This user’s guide also contains a Software section to provide you with information on how to print documents with your machine in various operating systems, and how to use the included software utilities.
Help
printer driver help screen, click
If you have Internet access, you can get help, support, printer drivers, manuals, and order information from the Xerox website,
www.xerox.com.
from the printer properties dialog box.
Features of your new laser product_8

Safety

Read these safety notes carefully before using this product to ensure you operate the equipment safely.
Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety Agency approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the product and refer to them as needed to ensure the continued safe operation of your product.
The safety testing and performance of this product have been verified using Xerox materials only.
WARNING: This WARNING mark alerts users to
the possibility of personal injury.
WARNING: This WARNING mark alerts users to
heated surfaces.
CAUTION: This symbol indicates a Laser is being
used in the equipment and alerts the user to refer to the appropriate safety information.
WARNING: This product must be connected to a
protective earth circuit.
Operator Accessible Areas
This equipment has been designed to provide operator access to safe areas only. Operator access to hazardous areas is restricted using covers or guards, which require a tool to enable removal. Never remove these covers or guards.
Maintenance Information
4. Do not remove covers or guards that are fastened with
screws. There are no parts behind these covers that you can maintain or service.
Operational Safety Information
Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.
To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times:
Do These:
Always follow all warnings and instructions that are marked on or supplied with the equipment.
Before cleaning this product, unplug the product from the electrical outlet. Always use materials specifically designated for this product, the use of other materials may result in poor performance and create a hazardous situation.
WARNING: Do not use aerosol cleaners. Aerosol
cleaners can be explosive or flammable when used on electromechanical equipment.
Always exercise care when moving or relocating equipment. Please contact your local Xerox Service Department to arrange relocation of the copier to a location outside of your building.
Always locate the machine on a solid support surface (not on plush carpet) that has adequate strength to support the weight of the machine.
Always locate the machine in an area that has adequate ventilation and room for servicing.
1. Any operator product maintenance procedures will be
described in the user documentation supplied with the product.
2. Do not carry out any maintenance on this product which is
not described in the customer documentation
WARNING: Do not use aerosol cleaners. Aerosol
cleaners can be explosive or flammable when used on electromechanical equipment.
3. Use supplies and cleaning materials only as directed in the
Operator section of this manual.
Always unplug this equipment from the electrical outlet before cleaning.
NOTE: Your Xerox machine is equipped with an energy saving
device to conserve power when the machine is not in use. The machine may be left on continuously.
Safety_9
WARNING: The metallic surfaces in the fuser
area are hot. Please use caution when removing paper jams from this area and avoid touching any metallic surfaces.
5. Do not use an adapter to connect any Xerox equipment to
an electrical outlet that lacks a ground connection terminal.
6. Do not place this equipment where people might step or trip
on the power cable.
Do Not Do These:
Never use a ground adapter plug to connect the equipment to a power outlet that lacks a ground connection terminal.
Never attempt any maintenance function that is not specifically described in this documentation.
Never obstruct ventilation openings. They are provided to prevent overheating.
Never remove covers or guards that are fastened with screws. There are no operator serviceable areas within these covers.
Never locate the machine near a radiator or any other heat source.
Never push objects of any kind into the ventilation openings.
Never override or "cheat" any of the electrical or mechanical interlock devices.
Never place this equipment where people might step on or trip on the power cord.
This equipment should not be placed in a room unless proper ventilation is provided. Please contact your local Authorized dealer for further information.
7. Do not place objects on the power cable.
8. Do not override or disable electrical or mechanical interlock
devices.
9. Do not push objects into slots or openings on the machine.
Electrical shock or fire may result.
10. Do not obstruct ventilation openings. These openings are
used to provide proper cooling to the Xerox machine.
Electrical Supply
1. This product shall be operated from the type of electrical
supply indicted on the product's data plate label. If you are not sure that your electrical supply meets the requirements, please consult a licensed electrician for advice.
WARNING: This equipment must be connected
to a protective earth circuit. This equipment is supplied with a plug that has a protective earth pin. This plug will only fit into an earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet.
Electrical Safety Information
1. The power receptacle for the machine must meet the
requirements stated on the data plate on the rear of the machine. If you are not sure that your electrical supply meets the requirements, please consult your local power company or an electrician for advice.
2. The socket outlet shall be installed near the equipment and
shall be easily accessible.
3. Use the power cable that is supplied with your machine. Do
not use an extension cord or remove or modify the power cord plug.
4. Plug the power cable directly into a correctly grounded
electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician.
10_Safety
2. Always connect equipment to a correctly grounded power
outlet. If in doubt, have the outlet checked by a qualified electrician.
Disconnect Device
The power cable is the disconnect device for this equipment. It is attached to the back of the machine as a plug-in device. To remove all electrical power from the equipment, disconnect the power cable from the electrical outlet.
Emergency Power Off
If any of the following conditions occur, turn off the machine immediately and disconnect the power cable(s) from the electrical outlet(s). Contact anauthorized Xerox Service Representative to correct the problem:
The equipment emits unusual odours or makes unusual noises. The power cable is damaged or frayed. A wall panel circuit breaker, fuse, or other safety device has been tripped. Liquid is spilled into the machine. The machine is exposed to water. Any part of the machine is damaged.
WARNING: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used batteries according to the instruction.
Quality Standards
The product is manufactured under a registered ISO 9002 Quality system.
Ozone Safety Information
This product will produce ozone during normal operation. The ozone produced is heavier than air and is dependent on copy volume. Providing the correct environmental parameters as specified in the Xerox installation procedure will ensure that the concentration levels meet safe limits.
If you need additional information about ozone, please request the Xerox publication Ozone by calling 1-800-828-6571 in the United States and Canada. In other markets please contact your authorized local dealer or Service Provider.
For Consumables
If you need additional safety information concerning this XEROX product or XEROX supplied materials you may call the following number: EUROPE: +44 (0) 1707 353434 USA/CANADA: 1 800 928 6571
Safety Standards
EUROPE: This XEROX product is certified by the following
Agency using the Safety Standards listed.
Agency: TUV Rheinland
Standard: IEC60950-1, 2001
USA/CANADA: This XEROX product is certified by the following Agency using the Safety Standards listed.
Agency: UNDERWRITERS LABORATORIES
Standard: UL60950-1, 2003 Edition. Certification is based on reciprocity agreements, which include requirements for Canada.
Laser Safety Information
CAUTION: Use of controls, adjustments or
performance of procedure other than those specified herein may result in hazardous light exposure.
Store all consumables in accordance with the instructions given on the package or container.
Keep all consumables away from the reach of children.
Never throw print cartridges or toner containers into an open flame.
Cartridges: When handing cartridges, for example ink, fuser, etc, avoid skin or eye contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge. This can increase the risk of skin or eye contact.
Product Safety Certification
This product is certified by the following Agency using the Safety standards listed.
Agency Standard
Underwriters Laboratories Inc. UL60950-1st Edition (2003) (USA/
Canada)
SEMKO IEC60950-1st Edition 1 (2001)
This product has been manufactured under a registered ISO 9001 Quality system.
With specific regard to laser safety, the equipment complies with performance standards for laser product set by government, national and international agencies as a Class 1 laser product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance.
Safety_11

Regulatory Information

EMC Information
FCC Notices For The USA
CE Mark
The CE mark applied to this product, symbolizes XEROX's declaration of conformity with the following applicable European Union Directives, as of the dates indicated:
December 12, 2006:
Council Directive 2006/95/EC as amended. Approximation of the laws of the member states related to low voltage equipment.
December 15, 2004:
Council Directive 2004/108/EC as amended. Approximation of the laws of the member states related to electromagnetic compatibility.
March 9, 1999:
Council Directive 99/5/EC, on radio equipment and telecommunications terminal equipment and the mutual recognition of the conformity.
A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your XEROX Limited representative.
WARNING: In order to allow this equipment to
operate in proximity to Industrial Scientific and Medical (ISM) equipment, the external radiation from the ISM equipment may have to be limited or special mitigation measures taken.
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment.
NOTE: Changes or modifications to this equipment not
specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment.
WARNING: Shielded cables must be used with
this equipment to maintain compliance with Council Directive 2004/108/EC.
12_Regulatory Information
EME Compliance for Canada
This Class "B" digital apparatus complies with Canadian ICES-
003.
Cet appareil numerique de la classe "B" est conforme a la norme NMB-003 du Canada.
WARNING: Shielded cables must be used with
this equipment to maintain compliance with FCC regulations.
Illegal Copying
Congress, by statute, has forbidden the copying of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such copies.
Obligations or Securities of the United States Government, such as:
Certificates of Indebtedness
Coupons from Bonds
Silver Certificates
United States Bonds
Federal Reserve Notes
Certificates of Deposit
National Bank currency
Federal Reserve Bank Notes
Gold Certificates
Treasure Notes
Fractional Notes
Paper money
Obligations or Securities of any foreign government, bank, or corporation.
Copyrighted material (unless permission of the copyright owner has been obtained or the copying falls within the “fair use” or library reproduction provisions of the copyright law). Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, DC 20559 (circular R21).
Certificates of Citizenship or Naturalization (foreign naturalization certificates may be photographed).
Passports (foreign passports may be photographed).
Immigration papers.
Draft Registration cards.
Selective Service Induction papers which bear any of the following information:
Registrant’s earnings or income
Registrant’s dependency status
Registrant’s court record
Registrant’s previous military service
Registrant’s physical or mental condition
Bonds and obligations of certain agencies of the government, such as FHA
Bonds (US Savings Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds.)
Internal Revenue Stamps (If it is necessary to copy a legal document on which there is a cancelled revenue stamp, this may be done provided the reproduction of the document is performed for lawful purposes.)
Postage Stamps, canceled or uncanceled (For philatelic purposes, postage stamps may be photographed provided the reproduction is black and white and less than 3/4 or more than 11/2 times the linear dimensions of the original).
Postal Money Orders
Bills, checks, or drafts for money drawn by or on authorized officers of the United States
Stamps and other representatives of value, of whatever denomination, which may be or have been issued under any Act of Congress
Adjusted compensation Certificates for veterans of the World Wars.
NOTE: Exception: US Army and Navy discharge certificates
may be photographed.
Badges, identification cards, passes or insignias carried by military or Naval personnel, or by members of the various Federal Departments and Bureaus, such as the FBI and Treasury (unless the photograph is ordered by the head of such Department or Bureau).
WARNING: Copying of the following is also
prohibited in certain states: automobile licences, driver’s licenses, and automobile Certificates of Title. This list is not all-inclusive. In case of doubt, consult your attorney.
Cyprus Hungary Lithuania Slovakia
Czech Republic Italy Malta Slovenia
Estonia Latvia Poland Spain
Regulatory Information_13
For Fax Function
USA
FAX Send Header Requirements:
The telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a Fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges.)
In order to program this information into your FAX machine refer to Setting the Machine and follow the steps provided.
Data Coupler Information:
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested , this number must be provided to the Telephone Company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
You may safely connect the machine to the following standard modular jack: USOC RJ-11C using the compliant telephone line cord (with modular plugs) provided with the installation kit. See installation instructions for details.
The Ringer Equivalence Number (or REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local Telephone Company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
If this Xerox equipment causes harm to the telephone network, the Telephone Company will notify you in advance that temporary discontinuance of service may be required. If advance notice isn't practical, the Telephone Company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The Telephone Company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the Telephone Company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this Xerox equipment, for repair or warranty information, please contact the appropriate service center; details of which are displayed either on the machine or contained within the user guide. If the equipment is causing harm to the telephone network, the Telephone Company may request that you disconnect the equipment until the problem is resolved.
Repairs to the machine should be made only by a Xerox representative or an authorized Xerox service agency. This applies at any time during or after the service warranty period. If unauthorized repair is performed, the remainder of the warranty period is null and void. This equipment must not be used on party lines. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your office has specially wired alarm equipment connected to the telephone line, ensure the installation of this Xerox equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your Telephone Company or a qualified installer.
CANADA
This product meets the applicable Industry Canada technical specifications
NOTE: The Ringer Equivalence Number (REN) assigned to
each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all of the devices does not exceed 5.
14_Regulatory Information
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe systems, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make
such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
faster call setup. Modification, connection to external control software or to external control apparatus not authorized by Xerox, will invalidate its certification.
OpenSSL License
Copyright (c) 1998-2001 The OpenSSL Project. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above
copyright notice, this list of conditions and the following disclaimer.
Europe
Radio Equipment & Telecommunications Terminal Equipment Directive
This Xerox product has been self-certified by Xerox for pan­European single terminal connection to the analogue public switched telephone network (PSTN) in accordance with Directive 1999/5/EC.
The product has been designed to work with the national PSTNs and compatible PBXs of the following countries:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Iceland, Liechtenstein, Norway
In the event of problems, you should contact your local Xerox representative in the first instance.
This product has been tested to and is compliant with TBR21 or ES 103 021-1/2/3 or ES 203 021-1/2/3, technical specifications for terminal equipment for use on analogue-switched telephone networks in the European Economic Area. The product may be configured to be compatible with other country networks. Please contact your Xerox representative if it needs to be reconnected to another country's network.
NOTE: Although this product can use either loop disconnect
(pulse) or DTMF (tone) signaling it is recommended that it is set to use DTMF signaling. DTMF signaling provides reliable and
2. Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this
software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http:// www.openssl.org/)"
4. The names "OpenSSL Toolkit" and "OpenSSL Project" must
not be used to endorse or promote products derived from this software without
5. prior written permission. For written permission, please
contact openssl-core@openssl.org.
6. Products derived from this software may not be called
"OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project.
7. Redistributions of any form whatsoever must retain the
following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)"
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA,
Regulatory Information_15
OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This product includes cryptographic software written by Eric Young(eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com).
Original SSLeay License
Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved.
This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL.
This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com). Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
4. If you include any Windows specific code (or a derivative
thereof) from the apps directory (application code) you must include an acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)"
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.]
1. Redistributions of source code must retain the copyright
notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this
software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)" The word 'cryptographic' can be left out if the rouines from the library being used are not cryptographic related.
16_Regulatory Information
Environmental Compliance
USA
Energy Star
As an ENERGY STAR® partner, Xerox Corporation has determined that (the basic configuration of) this product meets the ENERGY STAR guidelines for energy efficiency.
The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks.
The ENERGY STAR Office Equipment Program is a team effort between U.S., European Union and Japanese governments and the office equipment industry to promote energy-efficient copiers, printers, fax, multifunction machine, personal computers, and monitors. Reducing product energy consumption helps combat smog, acid rain and long-term changes to the climate by decreasing the emissions that result from generating electricity.
Xerox ENERGY STAR equipment is preset at the factory. Your machine will be delivered with the timer for switching to Power Save Mode from the last copy/print out, set at 1 minute (WorkCentre 3210 3220
). A more detailed description of this feature
can be found in the Machine Setup Section of this guide.
), 5 minutes (WorkCentre
Product Recycling and Disposal
European Union
Professional/Business Environment
Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures.
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures.
Domestic/Household Environment
Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be segregated from household waste. Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge. Please contact your local disposal authority for information. In some member states, when you purchase new equipment, your local retailer may be required to take back your old equipment free of charge. Please ask you retailer for information.
Prior to disposal, please contact your local dealer or Xerox representative for end of life takeback information.
Information for users on collection and disposal of old equipment and used batteries
These symbols on the products, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste.
For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directive 2002/96/ EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
Regulatory Information_17
For business users in the European Union
Others Countries
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Information on disposal in other countries outside the European Union
These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol
This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive.
Removal
Batteries should only be replaced by a MANUFACTURER approved service facility.
Please contact your local waste authorities and request disposal guidance.
EH&S Contact Information
For more information on Environment, Health and Safety in relation to this Xerox product and supplies, please contact the following customer help lines:
USA: 1-800 828-6571
Canada: 1-800 828-6571
Europe: +44 1707 353 434.
Product Safety information for US
www.xerox.com/about-xerox/environment/enus.html
Product Safety information for EU
www.xerox.com/about-xerox/environment/eneu.html
North America
Xerox operates a worldwide equipment take back and reuse/ recycle program. Contact your Xerox sales representative (1­800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment.
If you are managing the disposal of your Xerox product, please note that the product may contain lead, Perchlorate and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities. In the United States, you may also refer to the Electronic Industries Alliance web site:
www.eiae.org.
WARNING: Perchlorate Material - This product
may contain one or more Perchlorate-containing devices, such as batteries. Special handling may apply, please see www.dtsc.ca.gov/
hazardouswaste/perchlorate/.
18_Regulatory Information

introduction

These are the main components of your machine:
This chapter includes:
Printer overview
Control panel overview
Understanding the Status LED

PRINTER OVERVIEW

Front view Rear view

Menu overview
Supplied software
Printer driver features
Document width guides
1
ADF cover
2
Control panel
3
Output support
4
Front cover
5
Manual tray
6
Tray 1
7
Document input tray
8
Document output tray
9
USB memory port
10
Paper level indicator
11
Optional tray 2
12
Print cartridge
13
Manual tray paper width
14
guides
Scanner lid
15
Scanner glass
16
1 Telephone line socket 6 Handle
Extension telephone socket
2
(EXT)
3 USB port 8 Rear cover
4 Network port 9 Power receptacle
15-pin optional tray
5
connection
7 Control board cover
10 Power switch
19 _Introduction

CONTROL PANEL OVERVIEW

ID Card Copy
1
driver’s license to a single side of paper. See page 40.
Allows you to directly print files stored on a USB
You can copy both sides of the ID Card like a
Direct USB
2
Memory device when it is inserted into the USB memory port on the front of your machine. See page 58.
Display
3
Status Shows the status of your machine. See page 21.
4
Fax Activates Fax mode.
5
Copy Activates Copy mode.
6
Scan/Email Activates Scan mode.
7
Menu
8
Left/right arrow
9
OK Confirms the selection on the screen.
10
Back Sends you back to the upper menu level.
11
Number keypad
12
Shows the current status and prompts during an operation.
Enters Menu mode and scrolls through the available menus.
Scroll through the options available in the selected menu, and increase or decrease values.
Dials a number or enters alphanumeric characters. See page 30.
Allows you to store frequently used fax numbers
Address Book
13
Redial/Pause
14
in memory or search for stored fax numbers or email addresses.
In ready mode, redials the last number, or in Edit mode, inserts a pause into a fax number.
All illustrations on this user’s guide may differ from your machine depending on its options or models.
The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it.
On Hook Dial Engages the telephone line.
15
Stops an operation at any time. In ready mode,
Stop/Clear
16
clears/cancels the copy options, such as the darkness, the document type setting, the copy size, and the number of copies.
Start Starts a job.
17
Introduction_20

UNDERSTANDING THE STATUS LED

The color of the Status LED indicates the machine's current status.
STATUS DESCRIPTION
Off The machine is powered off-line.
Green Blinking When the green LED slowly blinks, the
On The machine is powered on and can be used.
Red Blinking • A minor error has occurred and the machine is
On A problem has occurred such as a paper jam,
The machine is in power save mode. When data is received, or any button is pressed, it switches to on-line automatically.
machine is receiving data from the computer.
When the green LED rapidly blinks, the machine is printing data.
waiting for the error to be cleared. Check the display message, and solve the problem referring to "Understanding display messages" on page 73.
The print cartridge is low. Order a new print cartridge, see "Ordering supplies and accessories" on page 83. You can temporarily improve print quality by redistributing the toner. See "Replacing the print cartridge" on page 65
cover opened or no paper in the tray, so that the machine cannot continue the job. Check the message on the display, and refer to "Understanding display messages" on page 73 to solve the problem.
The print cartridge is empty, or needs to be changed. See "Understanding display messages" on page 73
Always check the message on the display to solve the problem. The instruction in the Troubleshooting section will guide you to operate the machine properly. See "Understanding display messages" on page 73 for more information.
Introduction_21

MENU OVERVIEW

The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing Menu . Refer to the following diagram.
Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine.
.
Fax Feature
Darkness Resolution Multi Send Delay Send Priority Send Forward Secure Receive Add Page Cancel Job
Fax Setup
Sending
Redial Times Redial Term Prefix Dial ECM Mode Send Report Image TCR Dial Mode
Receiving
Receive Mode Ring to Answer
Fax Setup
(Continued)
Stamp Rcv Name RCV Start Code Auto Reduction Discard Size Junk Fax Setup DRPD Mode Duplex Print
Change Default
Resolution Darkness
Auto Report
Copy Feature
Reduce/Enlarge Darkness Original Type Layout
Normal 2-Up 4-Up ID Copy Poster Copy Clone Copy
Adjust Bkgd.
Network
TCP/IPv4 IPv6 Ethernet Speed Ethertalk Clear Setting Network Info
Copy Setup
Duplex Print Change Default
Copies Copy Collation Reduce/Enlarge Darkness Original Type
System Setup
(Continued)
Clear Setting
All Settings Fax Setup Copy Setup Scan Setup System Setup Network Setup Phone Book Address Book Sent Report RCV Report Fax RCV Report
Scan Feature
USB Feature
Scan Size Original Type Resolution Scan Color Scan Format
E-mail Feature
Scan Size Original Type Resolution Scan Color
System Setup
(Continued)
Report
All Report Configuration Phone Book Address Book Send Report Sent Report RCV Report Fax RCV Report Schedule Jobs JunkFax Report Network Info. User Auth List
Maintenance
CLR Empty Msg Ignore Toner Supplies Life Serial Number Paper Stacking Clean Drum
Scan Setup
Change Default
USB Default E-mail Default
System Setup
Machine Setup
Machine ID Machine Fax No. Date & Time Clock Mode Language Default Mode Power Save Timeout Job Timeout Altitude Adj. Toner Save Import Setting Export Setting
Paper Setup
Paper Size Paper Type Paper Source Wide A4
Sound/Volume
Key Sound Alarm Sound Speaker Ringer
Introduction_22

SUPPLIED SOFTWARE

You must install the printer and scanner software using the supplied CD after you have set up your machine and connected it to your computer. CD provides you with the following software.
CD
Printer software CD
Windows
Linux
Macintosh
Printer driver: Use this driver to take
Postscript Printer Description (PPD)
SANE: Use this driver to scan
Printer driver: Use this driver to take
Postscript Printer Description (PPD)
Scanner driver: TWAIN driver is
CONTENTS

Printer driver

advantage of your printer’s features.
Postscript Printer Description (PPD)
: Use the PostScript driver to print
file
documents with complex fonts and graphics in the PS language.
WorkCentre 3220
(
Scanner driver
Image Acquisition (WIA) drivers are available for scanning documents on your machine.
Status Monitor
to monitor the machine’s status and alerts you when an error occurs during printing.
SetIP
: Use this program to set your
machine’s T
full advantage of your printer’s features.
file: Use this file to run your machine from a Linux computer and print documents. (WorkCentre 3220 only)
documents.
full advantage of your printer’s features.
file: Use this file to run your machine from a Macintosh computer and print documents. (WorkCentre 3220 only)
available for scanning documents on your machine.
: Use this driver to take full
only)
: TWAIN and Windows
: This program allows you
CP/IP addresses.

PRINTER DRIVER FEATURES

Your printer drivers support the following standard features:
Paper orientation, size, source and media type selection
Number of copies In addition, you can use various special printing features. The following table shows a general overview of features supported by your printer drivers:
Some models or operating system may not support the certain feature(s) in the following table.
Printer driver
FEATURE WINDOWS LINUX MACINTOSH
Toner save OO O
Machine print quality option
Poster printing OX X
Multiple pages per sheet (N-up)
Fit to page printing OX O
Scale printing OX O
Different source for first page
Watermark OX X
Overlay OX X
Duplex O
OO O
OO (2, 4) O
OX O
(WorkCentr
e 3220 only)
O
(WorkCe
ntre 3220
only)
O (WorkCentre
3220 only)
Introduction_23

PostScript driver (WorkCentre 3220 only)

FEATURE WINDOWS LINUX MACINTOSH
Toner save OO O
Machine print quality option
Poster printing XX X
Multiple pages per sheet (N-up)
Fit to page printing OX O
Scale printing OX O
Different source for first page
Watermark XX X
Overlay XX X
Duplex OO O
OO O
O O (2, 4) O
XX O
24 _Introduction

getting started

This chapter gives you step-by-step instructions for setting up the machine.
This chapter includes:
Setting up the hardware
System requirements
Setting up the network
Installing the software
Machine's basic settings

SETTING UP THE HARDWARE

This section shows the steps to set up the hardware which is explained in the Quick Install Guide. Make sure you read Quick Install Guide and complete following steps.
1. Select a stable location. Select a level, stable place with adequate space for air circulation. Allow extra space to open covers and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do not set the machine close to the edge of your desk or table.
3. Remove the tape holding the machine tightly.
4. Install the print cartridge.
5. Load paper. (See "Loading paper" on page 37.)
6. Make sure that all the cables are connected to the machine.
7. Turn the machine on.
When you move the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or bad print quality.

SYSTEM REQUIREMENTS

Before you begin, ensure that your system meets the following requirements:

Windows

Your machine supports the following Windows operating systems.
REQUIREMENT (RECOMMENDED)
OPERATING
SYSTEM
Windows 2000
Windows XP Pentium III 933 MHz
Pentium II 400 MHz (Pentium III 933 MHz)
(Pentium IV 1 GHz)
CPU RAM
64 MB (128 MB)
128 MB (256 MB)
FREE HDD
SPACE
600 MB
1.5 GB
Printing is suitable for altitudes under 1,000 m (3,281 ft). Refer to the altitude setting to optimize your printing. See "Altitude adjustment" on page 29 for more information.
Place the machine on a flat, stable surface so that there is no incline greater than 2 mm (0.08 inch). Otherwise, printing quality may be affected.
2. Unpack the machine and check all the enclosed items.
Windows Server 2003
Windows Vista
Internet Explorer 5.0 or higher is the minimum requirement for all Windows operating systems.
Users who have an administrator right can install the software.
Pentium III 933 MHz (Pentium IV 1 GHz)
Pentium IV 3 GHz 512 MB
128 MB (512 MB)
(1024 MB)
1.25 GB to 2 GB
15 GB
Getting started_25

Macintosh

REQUIREMENT (RECOMMENDED)
OPERATING
SYSTEM
Mac OS X
10.3 ~ 10.4
Mac OS X 10.5 Intel Processor
CPU RAM
Intel Processor
Power PC G4 / G5
867 MHz or faster Power PC G4 /G5
128 MB for a Power-PC based Mac (512 MB).
512 MB for an Intel-based Mac (1 GB)
512 MB (1 GB) 1 GB

Linux

ITEM REQUIREMENTS
Operating system RedHat 8.0, 9.0 (32bit)
CPU Pentium IV 2.4GHz (IntelCore2)
RAM 512 MB (1024 MB)
Free HDD space 1 GB (2GB)
It is necessary to claim swap partition of 300 MB or larger for working with large scanned images.
The Linux scanner driver supports the optical resolution at maximum.
RedHat Enterprise Linux WS 4, 5 (32/64bit) Fedora Core 1~7 (32/64bit) Mandrake 9.2 (32bit), 10.0, 10.1 (32/64bit) Mandriva 2005, 2006, 2007 (32/64bit) SuSE Linux 8.2, 9.0, 9.1 (32bit) SuSE Linux 9.2, 9.3, 10.0, 10.1, 10.2 (32/64bit) SuSE Linux Enterprise Desktop 9, 10 (32/64bit) Ubuntu 6.06, 6.10, 7.04 (32/64bit) Debian 3.1, 4.0 (32/64bit)
FREE
HDD
SPACE
1 GB

SETTING UP THE NETWORK

You need to set up the network protocols on the machine to use it as your network printer. You can set up the basic network settings through the machine's control panel.

Introduction

Once you have connected your machine to a network with an RJ-45 Ethernet cable, you can share the machine with other network users.
You need to set up the network protocols on the machine to use it as your network printer. Protocols can be set up by the following two methods:
Via network administration programs
You can configure your machine’s print server settings and manage the machine via the following programs that came with your machine:
CentreWare IS: CentreWare Internet Services is the embedded HTTP server application that resides in the WorkCentre 3220 or WorkCentre 3210. CentreWare Internet Services allows administrators to change network and system settings on the WorkCentre 3220 or WorkCentre 3210 from the convenience of their desktops. The user will require the WorkCentre 3220 or WorkCentre 3210 IP address to access CWIS. Many of the features available within CentreWare Internet Services will require an administrator user name and password. The default user name is admin and the default password is 1111. A user will only be prompted for an administrator’s user name and password once in a single browser session. This embedded web server allows you to:
- Configure the network parameters necessary for the machine to
connect to various network environments.
- Customize e-mail settings and set up Address Book for scanning
to email.
- Customize printer, copy, and fax settings.
SetIP: Utility program allowing you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol. See the Software section.
Via the control panel
You can set up the following basic network parameters through the machine’s control panel:
Configure TCP/IP
Configure EtherTalk

Supported operating systems

The following table shows the network environments supported by the machine:
26 _Getting started
ITEM REQUIREMENTS
Network interface Ethernet 10/100 Base-TX
Network operating system Windows 2000/XP/2003/Vista
Various Linux OS
Mac OS 10.3 ~ 10.5
Network protocols • TCP/IP
Standard TCP/IP
•LPR
IPP/HTTP
Bonjour
DHCP
BOOTP

Locating the WorkCentre 3210 or WorkCentre 3220 IP Address

1. Press Menu on the control panel, until you see Network on the
bottom line of the display.
2. Press OK to access the menu.
3. Press the left/right arrow until Network Info. appears and press OK.
4. Print appears and press OK.
5. Press the left/right arrow to select Yes and press OK.
The Network Configuration page prints out.
6. On the Network Configuration page note the IP Address (Example
169.123.21.23)

Accessing CentreWare Internet Services (CWIS)

1. On your PC open a web browser such as Internet Explorer.
2. In the URL or Address field enter http;//xxx.xxx.xxx.xxx where x is your IP address and click Go to access the web site of your machine.
3. Select a tab to view.

Configuring network protocol via the machine

You can set up TCP/IP network parameters, follow the steps listed below.
1. Make sure your machine is connected to the network with an RJ-45 Ethernet cable.
2. Make sure you have turned on the machine.
3. Press Menu on the control panel, until you see Network on the
bottom line of the display.
4. Press OK to access the menu.
5. Press the left/right arrow until TCP/IPv4 appears and press OK.
6. Press the left/right arrow until Static appears and press OK.
7. Press the left/right arrow until IP Address appears and press OK.
Enter a byte between 0 and 255 using the number keypad and press the left/right arrow to move between bytes. Repeat this to complete the address from the 1st byte to the 4th byte.
8. When you have finished, press OK. Repeat steps 9 and 10 to configure the other TCP/IP parameters: subnet mask and gateway address.
Contact the network administrator if you are not sure how to configure.
9. If you would like to turn on IPv6 repeat step 3. to 4.
10. Then press left/right arrow until IPv6 appears and press OK.
11. Press the left/right arrow until On appears and press OK.
You can also set up the network settings through the network administration programs.
CentreWare Internet Services: Web-based printer management solution for network administrators. CentreWare Internet Services provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network machines from any site with corporate internet access.
CentreWare Internet Services: Web server embedded on your network print server, which allows you to:
- Configure the network parameters necessary for the machine to
connect to various network environments.
- Customize machine settings.
SetIP
: Utility program allowing you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol. See "Using SetIP program" on page 27.

Setting Ethernet speed

You can select the communication speed for Ethernet connections.
1. Press Menu on the control panel, until you see Network on the bottom line of the display.
2. Press OK to access the menu.
3. Press the left/right arrow until Ethernet Speed appears and press OK.
4. Press the left/right arrow until the speed you want appears and press OK.
5. Press Stop/Clear to return to ready mode.

Restoring the network configuration

You can return the network configuration to its default settings.
1. Press Menu on the control panel, until you see Network on the bottom line of the display.
2. Press OK to access the menu.
3. Press the left/right arrow until Clear Setting appears and press OK.
4. Press OK when Yes appears to restore the network configuration.
5. Power the machine off and back on.

Printing a network configuration page

The Network Configuration page shows how the network interface card on your machine is configured.
1. Press Menu on the control panel, until you see Network on the bottom line of the display.
2. Press OK to access the menu.
3. Press the left/right arrow until Network Info appears and press OK.
4. Press OK when Yes appears.
The Network Configuration page prints out.

Using SetIP program

This program is for the network IP setting using the MAC address which is the hardware serial number of the network printer card or interface. Especially, it is for the network administrator to set several network IPs at the same time.
You can only use SetIP program when your machine is connected to a network.
The following procedure is based on the Windows XP operating system.
Installing the program
1. Insert the driver CD provided along with your machine. When the driver
CD runs automatically, close the window.
2. Start Windows Explorer and open the X drive. (X represents your CD­ROM drive.)
3. Double click Application > SetIP.
4. Open the folder of the language you plan to use.
5. Double click Setup.exe to install this program.
6. Follow the instruction on the window to complete the installation.
Starting the program
1. Print the machine's network information report which includes your
machine’s MAC address. See "Printing reports" on page 61.
2. From the Windows Start menu, select All Programs > your printer driver name > SetIP > SetIP.
Getting started_27
3. Click in the SetIP window to open the TCP/IP configuration window.
4. Enter the network card's MAC address, IP address, subnet mask,
default gateway, and then click Apply.
When you enter the MAC address, enter it without colon(:).
5. Click OK, then the machine prints the network information. Confirm all the settings are correct.
6. Click Exit to close the SetIP program.

INSTALLING THE SOFTWARE

You have to install the machine software for printing. The software includes drivers, applications, and other user friendly programs.
The following procedure is for when the machine is being used as a network machine. If you want to connect a machine with a USB cable, refer to Software section.
The following procedure is based on the Windows XP operating system. The procedure and popup window which appear during the installation may differ depending on the operating system, the printer feature, or the interface in use.
1. Make sure that the network setup for your machine is completed. (See "Setting up the network" on page 26.) All applications should be closed on your computer before beginning installation.
2. Insert the Printer Software CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window
appears. If the installation window does not appear, click Start > Run. Type X:\Setup.exe, replacing “X” with the letter which represents your drive and click OK. If you use Windows Vista, click Start > All Programs > Accessories > Run, and type X:\Setup.exe. If the AutoPlay window appears in Windows Vista, click Run Setup.exe in Install or run program field, and click Continue in the User Account
Control window.
3. Click Install Software.
4. Select Typical installation for a network printer, and then click Next.
5. The list of machines available on the network appears. Select the printer
you want to install from the list and then click Next.
If you do not see your machine on the list, click Update to refresh the list, or select Add TCP/IP Port to add your machine to the network. To add the machine to the network, enter the port name and the IP address for the machine. To verify your machine’s IP address or the MAC address, print a Network Configuration page. (See "Printing reports" on page 61.)
To find a shared network printer (UNC Path), select Shared Printer [UNC] and enter the shared name manually or find a shared printer by clicking the Browse button.
If you are not sure of the IP address, contact your network administrator or print network information. (See "Printing reports" on page 61.)
28 _Getting started
6. After the installation is finished, a window appears asking you to print a
0
test page. If you desire, select the corresponding checkbox(es) and click Finish.
The window appears asking you to register yourself as a user of Xerox machines in order to receive information from Xerox.
If your machine does not work properly after the installation, try to reinstall the printer driver. See Software section.
During the printer driver installation process, the driver installer detects the location information for your operating system and sets the default paper size for your machine. If you use a different Windows location, you must change the paper size to match the paper you usually use. Go to printer properties to change the paper size after installation is complete.

MACHINE'S BASIC SETTINGS

After installation is complete, you may want to set the machine's default settings. Refer to the next section if you would like to set or change values.

Altitude adjustment

The print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine to the best print quality or best quality of print.
Before you set the altitude value, find the altitude where you are using the machine.

Changing the display language

To change the language that appears on the control panel, follow these steps:
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Language appears and press OK.
4. Press the left/right arrow until the language you want appears and press OK.
5. Press Stop/Clear to return to ready mode.

Setting the date and time

The current date and time are shown on the display when your machine is on and ready to work. All of your faxes will have the date and time printed on them.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Date & Time appears and press OK.
4. Enter the correct time and date using the number keypad.
Month = 01 to 12 Day = 01 to 31 Year = requires four digits Hour = 01 to 12 (12-hour mode)
Minute = 00 to 59
00 to 23 (24-hour mode)
The date format may differ from country to country
1 Normal 2 High
1. Ensure that you have installed the printer driver with the provided
Printer Software CD.
2. From the Windows Start menu, select All Programs > your printer driver name > Printer Settings Utility.
3. Click Setting > Altitude Adjustment. Select the appropriate value from
the dropdown list, and then click Apply.
If your machine is connected to a network, you can enter CentreWare IS by typing the IP address of the machine in the address bar of your browser. Click Properties > General > Printer Default. Select the appropriate altitude value, and then click Apply.
You can also use the left/right arrow to move the cursor under the digit you want to correct and enter a new number.
5. To select AM or PM for 12-hour format, press the number button.
When the cursor is not under the AM or PM indicator, pressing the button immediately moves the cursor to the indicator. You can change the clock mode to 24-hour format (e.g. 01:00 PM as 13:00). For details, see the next section.
6. Press OK to save the time and date. When you enter a wrong number, Out of Range appears and the
machine does not proceed to the next step. If this happens, simply reenter the correct number.
7. Press Stop/Clear to return to ready mode.
*or # button or any
*or #

Changing the clock mode

You can set your machine to display the current time using either a 12-hour or 24-hour format.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Clock Mode appears and press OK.
4. Press the left/right arrow to select the other mode and press OK.
5. Press Stop/Clear to return to ready mode.
Getting started_29

Changing the default mode

Your machine is preset to Fax mode. You can switch this default mode between Fax mode and Copy mode.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Default Mode appears and press OK.
4. Press the left/right arrow until the default mode you want appears and press OK.
5. Press Stop/Clear to return to ready mode.

Setting sounds

You can control the following sounds:
Key Sound: Turns the key sound on or off. With this option set to On tone sounds each time a key is pressed.
Alarm Sound: Turns the alarm sound on or off. With this option set to On, an alarm tone sounds when an error occurs or fax communication
ends.
Speaker: Turns on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to Comm. which means “Common,” the speaker is on until the remote machine answers.
You can adjust the volume level using On Hook Dial .
, a
Entering alphanumeric characters
1. When you are prompted to enter a letter, locate the button labeled
with the character you want. Press the button until the correct letter appears on the display.
For example, to enter the letter O, press 6, labeled with MNO. Each time you press 6, the display shows a different letter, M, N, O, m, n, o and finally 6. You can enter special characters, such as space, plus sign, and etc. For details, see the below section.
2. To enter additional letters, repeat step 1. If the next letter is printed on the same button, move the cursor by pressing the right with the letter you want. The cursor will move to the right and the
next letter will appear on the display. You can enter a space by pressing the right arrow.
3. When you have finished entering letters, press OK.
arrow button and then press the button labeled
Keypad letters and numbers
KEY ASSIGNED NUMBERS, LETTERS, OR CHARACTERS
1 @ / . ‘ 1
2 A B C a b c 2
3 D E F d e f 3
Ringer: Adjusts the ringer volume. For the ringer volume, you can select Off, Low, Mid, and High.
Speaker, ringer, key sound, and alarm sound
1. Press Menu until System Setup appears on the bottom line of
the display and press OK.
2. Press the left/right arrow until Sound/Volume appears and press
OK.
3. Press the left/right arrow until the sound option you want appears
and press OK.
4. Press the left/right arrow until the desired status or volume for the
sound you have selected appears and press OK.
5. If necessary, repeat steps 3 through 5 to set other sounds.
6. Press Stop/Clear to return to ready mode.
Speaker volume
1. Press On Hook Dial . A dial tone sounds from the speaker.
2. Press the left/right arrow until you hear the volume you want.
3. Press Stop/Clear to save the change and return to ready mode.
You can adjust the speaker volume only when the telephone line is connected.

Entering characters using the number keypad

As you perform various tasks, you may need to enter names and numbers. For example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email addresses in memory, you may also enter the corresponding names.
4 G H I g h i 4
5 J K L j k l 5
6 M N O m n o 6
7 P Q R S p q r s 7
8 T U V t u v 8
9 W X Y Z w x y z 9
0 & + - , 0
Correcting numbers or names
If you make a mistake while entering a number or name, press the left arrow button to delete the last digit or character. Then enter the correct number or character.
Inserting a pause
With some telephone systems, you must dial an access code (9, for example) and listen for a second dial tone. In such cases, you must insert a pause in the telephone number. You can insert a pause while you are setting up speed buttons or speed dial numbers.
To insert a pause, press Redial/Pause at the appropriate place while entering the telephone number. A - appears on the display at the corresponding location.
30 _Getting started

Using the save modes

Toner Save mode
Toner save mode allows your machine to use less toner on each page. Activating this mode extends the life of the print cartridge beyond what one would experience in the normal mode, but it reduces print quality.
1. Press Menu until System Setup appears on the bottom line of
the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Toner Save appears and press OK.
4. Press the left/right arrow until the time setting you want appears and
press OK.
5. Press Stop/Clear to return to ready mode.
Power Save mode
Power Save mode allows your machine to reduce power consumption when it is not in actual use. You can turn this mode on and select a length of time for which the machine waits after a job is printed before it switches to a reduced power state.
1. Press Menu until System Setup appears on the bottom line of
the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Power Save appears and press OK.
4. Press the left/right arrow until the setting you want appears and
press OK.
5. Press Stop/Clear to return to ready mode.
6. Click Apply.
Following information shows the proper font list for corresponding languages.
Russian: CP866, ISO 8859/5 Latin Cyrillic
Hebrew: Hebrew 15Q, Hebrew-8, Hebrew-7
Greek: ISO 8859/7 Latin Greek, PC-8 Latin/Greek
Arabic & Farsi: HP Arabic-8, Windows Arabic, Code Page 864, Farsi, ISO 8859/6 Latin Arabic
OCR : OCR-A, OCR-B

Setting print job timeout

You can set the amount of time a single print job is active before it must print.The machine handles incoming data as a single job if it comes in within the specified time. When an error occurs while processing data from the computer and the data flow stops, the machine waits the specified time and then cancels printing if data flow does not resume.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Job Timeout appears and press OK.
4. Press the left/right arrow until the time setting you want appears and press OK.
5. Press Stop/Clear to return to ready mode.

Changing the font setting

Your machine has preset the font for your region or country. If you want to change the font or set the font for special condition such as
the DOS environment, you can change the font setting as follows:
1. Ensure that you have installed the printer driver from the provided software CD.
2. Select Printer Settings Utility in Start > All Programs > your printer driver name.
3. Confirm if PCL is selected in Emulation Setting.
4. Click Setting.
5. Select your preferred font in the Symbol set list.
Getting started_31

loading originals and print media

This chapter introduces you how to load originals and print media into your machine.
This chapter includes:
Loading originals
Selecting print media
Changing the size of the paper in the paper tray
Loading paper
Printing on special print materials
Adjusting the output support
Setting the paper size and type

LOADING ORIGINALS

You can use the scanner glass or ADF to load an original for copying, scanning, and sending a fax.

On the scanner glass

Make sure that no originals are in the ADF. If an original is detected in the ADF, the machine gives it priority over the original on the scanner glass. To get the best scan quality, especially for colored or gray-scaled images, use the scanner glass.
1. Lift and open the scanner lid.
2. Place the original face down on the scanner glass and align it with the
registration guide at the top left corner of the glass.
3. Close the scanner lid.
Leaving the scanner lid open while copying may affect copy quality and toner consumption.
Dust on the scanner glass may cause black spots on the printout. Always keep it clean.
If you are copying a page from a book or magazine, lift the scanner lid until its hinges are caught by the stopper and then close the lid. If the book or magazine is thicker than 30 mm, start copying with the lid open.

In the ADF

Using the ADF, you can load up to 50 sheets of paper (75 g/m2, 20 lb bond) for one job.
When you use the ADF:
Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches).
Do not attempt to load the following types of paper:
- carbon-paper or carbon-backed paper
- coated paper
- onion skin or thin paper
- wrinkled or creased paper
- curled or rolled paper
- torn paper
Remove all staples and paper clips before loading.
Make sure any glue, ink, or correction fluid on the paper is completely dry before loading.
Do not load originals that include different sizes or weights of paper.
Do not load booklets, pamphlets, transparencies, or documents having other unusual characteristics.
1. Flex or fan the edge of the paper stack to separate the pages before loading originals.
32 _Loading originals and print media
2. Load the original face up into the ADF. Make sure that the bottom of the
original stack matches the paper size marked on the document input tray.
3. Adjust the document width guides to the paper size.

SELECTING PRINT MEDIA

You can print on a variety of print media, such as plain paper, envelopes, labels, and transparencies. Always use print media that meet the guidelines for use with your machine. Print media that does not meet the guidelines outlined in this user’s guide may cause the following problems:
Poor print quality
Increased paper jams
Premature wear on the machine.
Properties, such as weight, composition, grain, and moisture content, are important factors that affect the machine’s performance and the output quality. When you choose print materials, consider the following:
The type, size and weight of the print media for your machine are described later in this section.
Desired outcome: The print media you choose should be appropriate for your project.
Brightness: Some print media are whiter than others and produce sharper, more vibrant images.
Surface smoothness: The smoothness of the print media affects how crisp the printing looks on the paper.
Some print media may meet all of the guidelines in this section and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Xerox has no control.
Before purchasing large quantities of print media, ensure that meets the requirements specified in this user’s guide.
Using print media that does not meet these specifications may cause problems, requiring repairs. Such repairs are not covered by Xerox’s warranty or service agreements.
it
Dust on the ADF glass may cause black lines on the printout. Always keep it clean.
Loading originals and print media_33

Specifications on print media

TYPE SIZE DIMENSIONS
Plain paper Letter 216 x 279 mm (8.5 x 11 inches)
Legal 216 x 356 mm (8.5 x 14 inches)
US Folio 216 x 330 mm (8.5 x 13 inches)
A4 210 x 297 mm (8.26 x 11.69 inches)
Oficio 216 x 343 mm (8.5 x 13.5 inches)
JIS B5 182 x 257 mm (7.16 x 10.11 inches)
ISO B5 176 x 250 mm (6.93 x 9.84 inches)
Executive 184 x 267 mm (7.25 x 10.5 inches)
A5 148 x 210 mm (5.82 x 8.26 inches)
A6 105 x 148 mm (4.13 x 5.82 inches) 1 sheet in the manual tray
Envelope Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches)
Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches)
Envelope DL 110 x 220 mm (4.33 x 8.66 inches)
Envelope C5 162 x 229 mm (6.37 x 9.01 inches)
Envelope C6 114 x 162 mm (4.48 x 6.38 inches)
Transparency Letter, A4 Refer to the Plain paper section
WEIGHT
60 to 105 g/m bond) for the tray
60 to 163 g/m
2
(16 to 28 lb
2
(16 to 43 lb
bond) for the manual tray
2
75 to 90 g/m
138 to 146 g/m
(20 to 24 lb bond)
2
A
CAPACITY
250 sheets of 80 g/m
B
2
(20 lb
bond) paper for the tray
1 sheet in the manual tray
250 sheets of 80 g/m2 (20 lb bond) paper for optional tray
1 sheet in the manual tray
1 sheet in the manual tray
Labels Letter, Legal, US
Folio, A4, JIS B5, ISO B5, Executive, A5, A6
Card stock Letter, Legal, US
Folio, A4, JIS B5, ISO B5, Executive, A5, A6
Refer to the Plain paper section
Refer to the Plain paper section
120 to 150 g/m bond)
105 to 163 g/m bond)
Minimum size (custom) 66 x 127 mm (2.6 x 5 inches)
60 to 163 g/m2 (16 to43 lb bond)
Maximum size (custom) 216 x 356 mm (8.5 x 14 inches)
2
a.If media weight is over 105 g/m
(28 lb bond), use the manual tray.
b.Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
2
(32 to 40 lb
2
(28 to 43 lb
1 sheet in the manual tray
1 sheet in the manual tray
34 _Loading originals and print media

Media sizes supported in each mode

Guidelines for special print media

MODE SIZE SOURCE
Copy mode Letter, A4, Legal,
Print mode All sizes supported by
Fax mode Letter, A4, Legal • tray 1
Duplex printing
a.75 to 90 g/m2 (20~24 lb bond) only
a
Oficio, US Folio, Executive, JIS B5, A5, A6
the machine
Letter, A4, Legal, US Folio, Oficio
•tray 1
optional tray 2
manual tray
•tray 1
optional tray 2
manual tray
optional tray 2
•tray 1
optional tray 2
manual tray

Guidelines for selecting and storing print media

When selecting or loading paper, envelopes, or other print materials, keep these guidelines in mind:
Always use print media that conform with the specifications listed on page 34
Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.
For the best print quality, use only high quality copier grade paper specifically recommended for use in laser printers.
Avoid using the following media types:
- Paper with embossed lettering, perforations, or a texture that is too
smooth or too rough
- Erasable bond paper
- Multi-paged paper
- Synthetic paper and thermally reactive paper
- Carbonless paper and Tracing paper. Use of these types of paper could result in paper jams, chemical smells, and damage to your printer.
Store print media in its ream wrapper until you are ready to use it. Place cartons on pallets or shelves, not on the floor. Do not place heavy objects on top of the paper, whether it is packaged or unpackaged. Keep it away from moisture or other conditions that can cause it to wrinkle or curl.
Store unused print media at temperatures between 15 relative humidity should be between 10% and 70%.
Store unused print media in a moisture-proof wrap, such as a plastic container or bag, to prevent dust and moisture from contaminating your paper.
Load special media types one sheet at a time through the manual tray to avoid paper jams.
To prevent print media, such as transparencies and label sheets, from sticking together, remove them as they print out.
o
C and 30o C. The
MEDIA TYPE GUIDELINES
Envelopes Successful printing on envelopes depends upon the
quality of the envelopes. When selecting envelopes, consider the following factors:
- Weight: The weight of the envelope paper should not exceed 90 g/m
- Construction: Prior to printing, envelopes should lie flat with less than 6 mm curl, and should not contain air.
- Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged.
- Temperature: You should use envelopes that are compatible with the heat and pressure of the machine during operation.
Use only well-constructed envelopes with sharp and well creased folds.
Do not use stamped envelopes.
Do not use envelopes with clasps, snaps, windows, coated lining, self-adhesive seals, or other synthetic materials.
Do not use damaged or poorly made envelopes.
Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope.
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second. Check your machine’s specification to view the fusing temperature, see page 86. The extra flaps and strips might cause wrinkling, creasing, or jams, and may even damage the fuser.
For the best print quality, position margins no closer than 15 mm from the edges of the envelope.
Avoid printing over the area where the envelope’s seams meet.
2
or jamming may occur.
1 Acceptable 2 Unacceptable
Loading originals and print media_35
MEDIA TYPE GUIDELINES
Labels To avoid damaging the machine, use only labels
designed for use in laser machines.
- When selecting labels, consider the following factors:
- Adhesives: The adhesive material should be stable at your machine’s fusing temperature. Check your machine’s specification to view the fusing temperature, see page 86.
- Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.
- Curl: Prior to printing, labels must lie flat with no more than 13 mm of curl in any direction.
- Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.
Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components.
Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine.
Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.

CHANGING THE SIZE OF THE PAPER IN THE PAPER TRAY

To load longer sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper tray.
1 Paper length guide 2 Support guide 3 Guide lock 4 Paper width guides
1. Press and hold the guide lock, and slide the paper length guide to locate
it in the correct paper size slot. It is preset to Letter or A4 size depending
on the country.
Card stock or custom-sized materials
Preprinted paper
Do not print on media smaller than 76 mm wide or 356 mm long.
In the software application, set margins at least
6.4 mm away from the edges of the material.
Letterhead must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the printer’s fusing temperature for 0.1 second. Check your machine’s specification to view the fusing temperature, see page 86.
Letterhead ink must be non-flammable and should not adversely affect printer rollers.
Forms and letterhead should be sealed in a moisture-proof wrapping to prevent changes during storage.
Before you load preprinted paper, such as forms and letterhead, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper, reducing print quality.
2. After inserting paper into the tray, adjust the support guide so that it
lightly touches the paper stack.
3. Squeeze the paper width guides, as shown and slide them to the stack
of paper until it lightly touches the side of the stack.
36 _Loading originals and print media
4. Load the paper into the tray.
5. Place the tray into the machine.
6. Set the paper size from your computer.
Do not push the paper width guides far enough to cause the materials to warp.
If you do not adjust the paper width guides, it may cause paper jams.

LOADING PAPER

Loading paper in the tray 1 or optional tray

Load the print media you use for the majority of your print jobs in the tray 1. The tray 1 can hold a maximum of 250 sheets of 80 g/m
paper. You can purchase an optional tray and attach it below the standard tray to
load an additional 250 sheets of paper. (See "Ordering supplies and accessories" on page 83.)
Using photographic paper or coated paper may cause problems, requiring repairs. Such repairs are not covered by Xerox’s warranty or service agreements.
1. To load paper, pull and open the paper tray and place paper with the side you want to print facing down.
2
(20 lb bond) plain

PRINTING ON SPECIAL PRINT MATERIALS

The machine can hold special sizes and types of print material, such as postcards, note cards, and envelopes. Especially, it is useful for single page printing on letterhead or colored paper.
Feeding the print material manually
Load only one size of print media at a time in the tray.
To prevent paper jams, do not add paper when there is still paper in the tray. This also applies to other types of print media.
Print media should be loaded face up with the side you want to print, and the top edge going into the tray first. Place print materials in the center of the tray.
Always load only the specified print media to avoid paper jams and print quality problems. (See "Selecting print media" on page 33.)
Flatten any curl on postcards, envelopes, and labels before loading them into the tray.
1. Open the manual tray.
1 Full 2 Empty
2. After loading paper, set the paper type and size for the tray 1. See
Software section for PC-printing.
If you experience problems with paper feed, place one sheet at a time in the manual tray.
You can load previously printed paper. The printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feed, turn the paper around. Note that print quality is not guaranteed.
2. Load the paper with the side to be printed on facing up.
Loading originals and print media_37
Place the side to be printed facing up.
Envelope
Preprinted paper Transparency

ADJUSTING THE OUTPUT SUPPORT

The printed pages stack on the output tray, and the output support will help the printed pages align. To let the output support correctly align the pages you need to pull it out appropriately depending on the paper size.
Punched paper
Label
3. When you print in application, start the print menu.
4. Before you print, open printer properties.
5. Press the Paper tab in printer properties, and select an appropriate
paper type.
If you want to use a label, set the paper type to Label.
6. Select Manual Feeder in paper source then, press OK.
7. Start printing in application.
8. Press the Stop/Clear button on the machine to start feeding
then the machine starts printing.
If you are printing multiple pages, load the next sheet after first
page prints out, and press the Stop/Clear button. Repeat this step for every page to be printed.
The settings you change remain in effect only while you are using the current application.
Card stock Letterhead paper
1 Output support
If the output support is incorrectly adjusted, printed pages may be mis-aligned or fall.
If you continuously print many pages, the surface of the output tray may become hot. Be careful not to touch the surface, and especially keep children away from the surface.

Stacking papers firmly

If you use a machine in a humid area, or you are using the damp print media caused by a high humidity, the print-outs on the output tray may be curled and may not be stacked properly. In this case, you can set the machine to use the Paper Stacking function to let print-outs stacked firmly. But, using this function will make the print speed slow.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until Paper Stacking appears and press OK.
4. Press the left/right arrow to select On or Off and press OK.
5. Press Stop/Clear to return to ready mode.

SETTING THE PAPER SIZE AND TYPE

After loading paper in the paper tray, you need to set the paper size and type using the control panel buttons. These settings will apply to Copy and Fax modes. For PC-printing, you need to select the paper size and type in the application program you use on your PC.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Paper Setup appears and press OK.
3. Press OK when Paper Size appears.
4. Press the left/right arrow until the paper tray you want appears and press OK.
5. Press the left/right arrow until the paper size you are using appears and press OK.
6. Press the left/right arrow until Paper Type appears and press OK.
7. Press the left/right arrow until the paper tray you want appears and press OK.
8. Press the left/right arrow until the paper type you are using appears and press OK.
9. Press Stop/Clear to return to ready mode.
38 _Loading originals and print media

copying

This chapter gives you step-by-step instructions for copying documents.
This chapter includes:
Selecting the paper tray
Copying
Changing the settings for each copy
Changing the default copy settings
ID card copying
Using special copy features
Printing on both sides of paper
Setting copy timeout

SELECTING THE PAPER TRAY

After loading the print media for copy output, you must select the paper tray you will use for copy jobs.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Paper Setup appears and press OK.
3. Press the left/right arrow until Paper Source appears and press OK.
4. Press OK when Copy Tray appears.
5. Press the left/right arrow until the paper tray you want appears and press OK.
6. Press Stop/Clear to return to ready mode.

COPYING

1. Press Copy . Ready to Copy appears on the top line of the display.
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass. For details about loading an original, see page 32.
3. Enter the number of copies using the number keypad, if necessary.
4. If you want to customize the copy settings including copy size, darkness,
and original type, by using the control panel buttons. See page 39. If necessary, you can use special copy features, such as poster copying,
2- or 4-up copying. See page 40.
5. Press Start to begin copying.
You can cancel the copy job during an operation. Press Stop/
Clear , and the copying will stop.

CHANGING THE SETTINGS FOR EACH COPY

Your machine provides default settings for copying so that you can quickly and easily make a copy. However, if you want to change the options for each copy, use the copy function buttons on the control panel.
If you press Stop/Clear while setting the copy options, all of the options you have set for the current copy job will be canceled and returned to their default status. Or, they will automatically return to their default status after the machine completes the copy in progress.
4. Press the left/right arrow until the setting you want appears and press OK.
5. Repeat steps 3 through 4, as needed.
6. Press Stop/Clear to return to ready mode.
While you are setting copy options, pressing Stop/Clear cancels the changed settings and restores the defaults.

Darkness

If you have an original containing faint markings or dark images, you can adjust the brightness to make a copy that is easier to read.
Light: Works well with dark print.
•Normal:Works well with standard typed or printed originals.
•Dark:Works well with light print.

Original Type

The original type setting is used to improve the copy quality by selecting the document type for the current copy job.
Each time you press the button, the following modes are available:
Text: Use for originals containing mostly text.
Text/Photo: Use for originals with mixed text and photographs.
•Photo:Use when the originals are photographs and receipts.

Reduced or enlarged copy

You can reduce or enlarge the size of a copied image from 25% to 400% when you copy original documents from the scanner glass, or from 25% to 100% from the ADF.
To select from the predefined copy sizes:
The left/right arrow until the size setting you want appears and press
OK.
To scale the copy by directly entering the scale rate:
1. The left/right arrow until Custom appears and press OK.
2. Enter the scale rate and press OK to save the selection.
When you make a reduced copy, black lines may appear at the bottom of your copy.
1. Press Copy .
2. Press Menu until Copy Feature appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the setup option you want appears and
press OK.
Copying_39

CHANGING THE DEFAULT COPY SETTINGS

The copy options, including darkness, original type, copy size, and number of copies, can be set to those most frequently used. When you copy a document, the default settings are used unless they have been changed by using the corresponding buttons on the control panel.
1. Press Copy .
2. Press Menu until Copy Setup appears on the bottom line of the display and press OK.
3. Press OK when Change Default appears.
4. Press the left/right arrow until the setup option you want appears and press OK.
5. Press the left/right arrow until the setting you want appears and press OK.
6. Repeat steps 4 through 5, as needed.
7. Press Stop/Clear to return to ready mode.
3. Place Front Side and Press[Start] appears on the display.
4. Press Start . Your machine begins scanning the front side and shows Place Back
Side and Press[Start]
5. Turn the original over and place it on the scanner glass, where arrows
indicate as shown. Then, close the scanner lid.
While you are setting copy options, pressing Stop/Clear cancels the changed settings and restores the defaults.

ID CARD COPYING

Your machine can print 2-sided originals on one sheet of A4-, Letter-, Legal­, Folio-, Oficio-, Executive-, B5-, A5-, or A6-sized paper.
When you copy using this feature, the machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original. This feature is helpful for copying a small-sized item, such as a name card.
This copy feature is available only when you place originals on the scanner glass. Unload the paper in ADF.
1. Press ID Card Copy .
2. Place the front side of an original facing down on the scanner glass
where arrows indicate as shown, and close the scanner lid.
If you press Stop/Clear or if no buttons are pressed for approximately 30 seconds, the machine cancels the copy job and returns to ready mode.
6. Press Start to begin copying.
If the original is larger than the printable area, some portions may not be printed.
If you press Stop/Clear or if no buttons are pressed for approximately 30 seconds, the machine cancels the copy job and returns to ready mode.

USING SPECIAL COPY FEATURES

You can use the following copy features:

Collation

You can set the machine to sort the copy job. For example, if you make 2 copies of a 3 page original, one complete 3 page document will print followed by a second complete document.
1. Press Copy .
2. Load originals face up into the ADF, or place a single
original face down on the scanner glass. For details about loading an original, see page 32.
3. Enter the number of copies using the number keypad.
4. Press Menu until Copy Setup appears on the bottom line of the display and press OK.
5. Press OK when Change Default appears.
6. Press the left/right arrow until Copy Collation appears and press OK.
7. Press the left/right arrow to select On.
8. Press Start to begin copying.
One complete document will print followed by the second complete document.
1
2
3
40 _Copying

2-up or 4-up copying

Your machine can print 2 or 4 original images reduced to fit onto one sheet of paper.
1. Press Copy .
2. Load originals face up into the ADF, or place a single
original face down on the scanner glass. For details about loading an original, see page 32.
3. Press Menu until Copy Feature appears on the bottom line of the display and press OK.
4. Press the left/right arrow until Layout appears and press OK.
5. Press the left/right arrow until 2-Up or 4-Up appears and press OK.
6. Press Start to begin copying.
1 2
1 2
3 4

Poster copying

Your machine can print an image onto 9 sheets of paper (3x3). You can paste the printed pages together to make one poster-sized document.
This copy feature is available only when you place originals on the scanner glass. Unload the paper in ADF.
1. Press Copy .
2. Place a single original face down on the scanner glass.
For details about loading an original, see page 32.
3. Press Menu until Copy Feature appears on the bottom line of the display and press OK.
4. Press the left/right arrow until Layout appears and press OK.
5. Press the left/right arrow until Poster Copy appears and press OK.
6. Press Start to begin copying.
Your original is divided into 9 portions. Each portion is scanned and printed one by one in the following order:

Clone copying

Your machine can print multiple image copies from the original document on a single page. The number of images is automatically determined by the original image and paper size.
This copy feature is available only when you place originals on the scanner glass. Unload the paper in ADF.
1. Press Copy .
2. Place a single original face down on the scanner glass.
For details about loading an original, see page 32.
3. Press Menu until Copy Feature appears on the bottom line of the display and press OK.
4. Press the left/right arrow until Layout appears and press OK.
5. Press the left/right arrow until Clone Copy appears and press OK.
6. Press Start to begin copying.

Adjusting background images

You can set the machine to print an image without its background. This copy feature removes the background color and can be helpful when copying an original containing color in the background, such as a newspaper or a catalog.
1. Press Copy .
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass. For details about loading an original, see page 32.
3. Press Menu until Copy Feature appears on the bottom line of the display and press OK.
4. Press the left/right arrow until Adjust Bkgd. appears and press OK.
5. Press the left/right arrow until the binding option you want appears.
Off: Does not use this feature.
Auto: Optimizes the background.
Enhance Lev. 1~2: The higher the number is, the more vivid the
background is.
Erase Lev. 1~4: The higher the number is, the lighter the
background is.
6. Press Start to begin copying.
7. Press Stop/Clear to return to ready mode.
Copying_41

PRINTING ON BOTH SIDES OF PAPER

You can set the machine to print documents on both sides of paper. (WorkCentre 3220 only)
1. Press Copy .
2. Press Menu until Copy Setup appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Duplex Print appears and press OK.
4. Press the left/right arrow until the binding option you want appears.
•Off:Copys in Normal mode.
Short Edge: Copys pages to be read by flipping like a note pad.
Long Edge: Copys pages to be read like a book.
5. Press OK to save your selection.

SETTING COPY TIMEOUT

You can set the time the machine waits before it restores the default copy settings, if you do not start copying after changing them on the control panel.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Timeout appears and press OK.
4. Press the left/right arrow until the time setting you want appears.
Selecting Off means that the machine does not restore the default
settings until you press Start to begin copying, or Stop/Clear to cancel.
5. Press OK to save your selection.
6. Press Stop/Clear to return to ready mode.
42 _Copying

scanning

Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer.
This chapter includes:
Scanning basics
Scanning from the control panel
Scanning using a network connection
Changing the settings for each scan job
Changing the default scan settings
Setting up Address Book
The maximum resolution that can be achieved depends upon various factors, including computer speed, available disk space, memory, the size of the image being scanned, and bit depth settings. Thus, depending on your system and what you are scanning, you may not be able to scan at certain resolutions, especially using enhanced resolution.

SCANNING BASICS

Your machine offers the following ways to scan an image using a local connection:
Via one of the preset imaging applications. Scanning an image launches the selected application, enabling you to control the scanning process. See the next section.
TWAIN: TWAIN is the one of preset imaging applications. Scanning an image launches the selected application, enabling you to control the scanning process. See the Software section. This feature can be used via the local connection or the network connection. See Software section.
WIA: WIA stands for Windows Images Acquisition. To use this feature your computer must be connected directly with the machine via an USB cable. See Software section.
To a portable USB memory device, if inserted into the USB memory port on your machine. See page 58.
Also, you can send scanned images to several destinations using a network connection:
To your networked computer via the Network Scan program. You can scan an image from the machine, if network-connected, to the computer where the Network Scan program is running.
Email: You can send the scanned image as an attachment to an email. See page 44. (WorkCentre 3220 only)

SCANNING FROM THE CONTROL PANEL

Scanning to application programs for USB connections

1. Make sure that your machine and computer are turned on and properly
connected to each other.
2. Load originals face up into the ADF, or place a single original face down on the scanner glass.
For details about loading an original, see page 32.
3. Press Scan/Email . Ready to Scan appears on the top line of the display.
4. Press the left/right arrow until Scan to Appl. appears on the bottom line
of the display and press OK.
You can add more TWAIN-compliant software for scanning, such as Adobe Photoshop, from Printer Settings Utility. See Software section.
5. Press the left/right arrow until the application program you want appears, then press OK.
Default setting is My Documents.
6. To scan from the default setting, press Start . Press the left/right button until the setting you want appears then press OK.
7. Scanning begins.
Scanned image is saved in computer's My Documents> My
Pictures>Xerox folder.

SCANNING USING A NETWORK CONNECTION

If you have connected your machine to a network and set up network parameters correctly, you can scan and send images over the network.

Preparing for network scanning

Before using your machine’s network scanning features, you need to configure the following settings depending on your scan destination:
Adding the machine to the Network Scan program for scanning to a network client
Registering as an authorized user for scanning to Email
Setting up an account for scanning to Email
Adding the machine to the Network Scan program
First, install the Network Scan program. To scan images from your machine to your computer through the
network, you need to register the machine as an authorized network scanner in the Network Scan program.
1. From the Windows Start menu, select All Programs > Xerox > Network Scan > Network Scan.
The Xerox Network Scan Manager window opens.
Scanning_43
2. Click the Add Device button or double-click the Add Device icon.
3. Click Next.
4. Select Browse for a scanner. (recommended), or select Connect to this scanner. and enter the IP address of your machine.
5. Click Next.
A list of the scanners on your network appears.
6. Select your machine from the list and enter a name, user ID, and PIN (Personal Identification Number) for the machine.
For the scanner name, the model name of your machine is automatically entered, but can be changed.
You can enter an ID of up to 8 characters. The first character must be a letter.
The PIN must be 4 digits.
7. Click Next.
8. Click Finish.
Your machine is added to the Network Scan program and you can now scan images through the network.
You can change the scanner properties of your machine and the scan settings from the Xerox Network Scan Manager window. Click Properties and set the options in each tab.
Registering authorized users
To send an email, you need to register authorized users using CentreWare IS. You can add up to 2000 users. You can setup authorized users to access scan to e-mail. You need to register authorized users using CentreWare IS.
1. Enter your machine’s IP address as the URL in a browser and click Go to access the web site of your machine.
The IP address can be found on the control panel. Press the
Menu button > System Setup > Report > Network Info..
2. Click Properties > E-mail > User Authentication
3. Enable User Authentication. Check the Enable Auth User box.
4. Check the Enable Guest Account box to allow guest access. If this option is enabled, then enter a Guest Login Name and a Guest Password from 4-10 digits that can be used by the guest account to
access the feature.
5. Click the Add button to add new accounts.
6. Enter a User Name, a Auth ID, Password and Email address for
each account desired. Your machine can hold up to 2000 accounts.
From the control panel on your machine, verify the user correctly registered.
1. Press Scan/Email .
2. Press the left/right arrow until Scan to Email appears on the bottom line of the display and press OK.
3. The machine will prompt for a Login. Enter a valid My login ID, Password, and Destination Email.
4. The machine will open the email service. If an invalid set of credentials was entered the WorkCentre will return to Scan to Email.
Setting up an e-mail account
To scan and send an image as an email attachment, you need to set up network parameters using CentreWare IS.
1. Enter your machine’s IP address as the URL in a browser and click Go to access the web site of your machine.
2. Click Properties, Protocol and SMTP Server.
3. Select IP Address or Host Name.
4. Enter the IP address in dotted decimal notation or as a host name.
5. Enter the server port number, from 1 to 65535.
The default port number is 25.
6. Put a check mark in SMTP Requires Authentication to require authentication.
7. Enter the SMTP server login name and password.

Scanning to a network client

Network client allows you to remotely scan an original from your network­connected machine to your computer in JPEG, TIFF, or PDF file format.
Scanning
1. Make sure that your machine and the computer are connected to a network and Network Scan is running on the computer.
2. Load originals face up into the ADF, or place a single original face
down on the scanner glass. For details about loading an original, see page 32.
3. Press Scan/Email .
4. Press the left/right arrow until Network Scan appears on the bottom line of the display and press OK.
5. Enter the ID you have set in the Xerox Network Scan Manager window and press OK.
6. Enter the PIN you have set in the Xerox Network Scan Manager window and press OK.
7. If the scan destination is folder type, press the left/right arrow until the scan setting option you want appears and press OK. Or, press
Start to immediately start scanning using the default settings.
Resolution: Sets the image resolution.
Scan Color: Sets the color mode.
Scan Format: Sets the file format in which the image is to be saved. If you select TIFF or PDF, you can select to scan multiple pages.
Scan Size: Sets the image size. If the scan destination is application type, go to the step 11.
8. Press the left/right arrow until the desired status appears and press OK.
9. Press Start to start scanning.
Your machine begins scanning the original to the computer where the program is running.

Scanning to Email

You can scan and send an image as an email attachment. You first need to set up your email account in CentreWare IS. See page 44.
Before scanning, you can set the scan options for your scan job. See page
45.
1. Make sure that your machine is connected to a network.
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass. For details about loading an original, see page 32.
3. Press Scan/Email .
4. Press the left/right arrow until Scan to Email appears on the bottom line of the display and press OK.
5. Enter the recipient’s email address and press OK.
If you have set up Address Book, you can use a speed button or a speed email or group email number to retrieve an address from memory. See page 45.
44 _Scanning
6. To enter additional addresses, press OK when Yes appears and repeat
step 5. To continue to the next step, press the left/right arrow to select No and
press OK.
7. If the display asks if you want to send the email to your account, press the Scroll buttons to select Yes or No and press OK.
This prompt does not appear if you have activated the Send to
Myself option in the email account setup.
8. Enter an email subject and press OK.
9. Press the left/right arrow until the file format you want appears and press
OK or Start .
The machine begins scanning and then sends the email.
10. If the machine asks if you want to log off your account, press the Scroll buttons to select Yes or No and press OK.
11. Press Stop/Clear to return to ready mode.

CHANGING THE SETTINGS FOR EACH SCAN JOB

Your machine provides you with the following setting options to allow you to customize your scan jobs.
•Scan Size:Sets the image size.
Original Type: Sets the original document’s type.
Resolution: Sets the image resolution.
•Scan Color:Sets the color mode.
Scan Format: Sets the file format in which the image is to be saved. If
you select TIFF or PDF, you can select to scan multiple pages. Depending on the selected scan type, this option may not appear.
To customize the settings before starting a scan job:
1. Press Scan/Email .
2. Press Menu until Scan Feature appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the scan type you want appears and press OK.
4. Press the left/right arrow until the scan setting option you want appears and press OK.
5. Press the left/right arrow until the desired status appears and press OK.
6. Repeat steps 4 and 5 to set other setting options.
7. When you have finished, press Stop/Clear to return to ready mode.

CHANGING THE DEFAULT SCAN SETTINGS

To avoid having to customize the scan settings for each job, you can set up default scan settings for each scan type.
1. Press Scan/Email .
2. Press Menu until Scan Setup appears on the bottom line of the display and press OK.
3. Press OK when Change Default appears.
4.
Press the left/right arrow until the scan type you want appears and press OK.
5. Press the left/right arrow until the scan setting option you want appears and press OK.
6. Press the left/right arrow until the desired status appears and press OK.
7. Repeat steps 5 and 6 to change other settings.
8. To change the default settings for other scan types, press Back and
repeat from step 4.
9. Press Stop/Clear to return to ready mode.

SETTING UP ADDRESS BOOK

You can set up Address Book with the email addresses you use frequently via CentreWare IS and then easily and quickly enter email addresses by entering the location numbers assigned to them in Address Book. (WorkCentre 3220 only)

Registering speed email numbers

1. Enter your machine’s IP address as the URL in a browser and click Go
to access the web site of your machine.
2. Click Properties and E-mail.
3. Click Local Address Book and Add.
4. Select a index number and enter the user name and e-mail address you
want.
5. Click Apply.
You can also click Import and obtain your address book from your computer.

Configuring group email numbers

Enter your machine’s IP address as the URL in a browser and click Go to access the web site of your machine.
1. Click Properties and E-mail.
2. Click Group Address Book and Add.
3. Select a group number and enter the group name you want.
4. Select speed email numbers that will be included in the group.
5. Click Apply.

Using Address Book entries

To retrieve an email address, use the following ways:
Speed email numbers
When you are prompted to enter a destination address while sending an email, press Address Book , select speed email and enter the speed
email number at which you stored the address you want.
For a one-digit speed email location, press and hold the corresponding digit button from the number keypad.
For a two- or three-digit speed email location, press the first digit button(s) and then hold down the last digit button.
You can also search through memory for an entry by pressing Address
Book . See page 46.
Group email numbers
To use a group email entry, you need to search for and select it from memory.
When you are prompted to enter a destination address while sending an email, press Address Book . See page 46
Scanning_45

Searching Address Book for an entry

There are two ways to search for an address in memory. You can either scan from A to Z sequentially or search by entering the first letters of the name associated with the address.
Searching sequentially through memory
1. If necessary, press Scan/Email .
2. Press Address Book until Search & Send appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the number category you want appears and press OK.
4. Press OK when All appears.
5. Press the left/right arrow until the name and address you want
appears. You can search upwards or downwards through the entire memory in alphabetical order.
Searching with a particular first letter
1. If necessary, press Scan/Email .
2. Press Address Book until Search & Send appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the number category you want appears and press OK.
4. Press the left/right arrow until ID appears and press OK.
5. Enter the first few letters of the name you want and press OK.
6. Press the left/right arrow until the name you want appears and press OK.

Printing Address Book

You can check your Address Book settings by printing a list.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Report appears and press OK.
3. Press the left/right arrow until Address Book appears and press OK.
4. Press the left/right arrow until E-mail appears and press OK.
5. Press OK when Yes appears to confirm printing.
A list showing your speed button settings, and the speed/group email entries print out.
46 _Scanning

basic printing

This chapter explains common printing tasks.
This chapter includes:
Printing a document Canceling a print job

PRINTING A DOCUMENT

Your machine allows you to print from various Windows, Macintosh, or Linux applications. The exact steps for printing a document may vary depending on the application you use. For details about printing, see the Software section.

CANCELING A PRINT JOB

If the print job is waiting in a print queue or print spooler, such as the printer group in Windows, delete the job as follows:
1. Click the Windows Start menu.
2. For Windows 2000, select Settings and then Printers.
For Windows XP/2003, select Printers and Faxes. For Windows Vista, select Control Panel > Hardware and Sound >
Printers.
3. Double-click the Xerox WorkCentre 3210 or WorkCentre 3220 icon. (Or
Xerox WorkCentre 3220 PS)
4. From the Document menu, select Cancel.
You can also access this window by simply double-clicking the printer icon at the bottom right corner of the Windows desktop.
You can also cancel the current job by pressing Stop/Clear on the control panel.
Basic printing_47

faxing

This chapter gives you information about using your machine as a fax machine.
This chapter includes:
Sending a fax
Receiving a fax
We recommend you to use traditional analog phone services (PSTN: public switched telephone network) when connecting telephone lines to use Fax. If you use other Internet services (DSL, ISDN, VolP), you can improve the connection quality by using the Micro-filter. The Micro-filter eliminates unnecessary noise signals and improves connection quality or Internet quality. Since the DSL Micro-filter is not provided with the machine, contact your Internet Service provider for use on DSL Micro-filter.
Other ways to fax
Fax setup quality, or contain photographs, you can adjust the resolution to produce
a higher quality Fax.
1. Press Fax .
2. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
3. Press the left/right arrow until Resolution appears and press
4. Press the left/right arrow until the option you want appears and press
OK.
5. Press Stop/Clear to return to ready mode.
Recommended resolution settings for different original document types are described in the table below:
MODE RECOMMENDED FOR:
OK
.
1 Line port 2 Micro filter 3 DSL modem / Telephone line

SENDING A FAX

Setting the fax header

In some countries, you are required by law to indicate your fax number on any fax you send. The Machine ID, containing your telephone number and name or company name, will be printed at the top of each page sent from your machine.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press OK when Machine ID appears.
4. Enter your name or the company name using the number keypad. You
can enter alphanumeric characters using the number keypad, and include special symbols by pressing the 0 button. For details on how to enter alphanumeric characters, see page 30.
5. Press OK to save the ID.
6. Press the left/right arrow until Machine Fax No. appears and press OK.
7. Enter your fax number using the number keypad and press OK.
8. Press Stop/Clear to return to ready mode.

Adjusting the document settings

Before starting a fax, change the following settings according to your original’s status to get the best quality.
Standard Originals with normal sized characters.
Fine Originals containing small characters or thin
Super Fine Originals containing extremely fine detail. Super
Photo Fax Originals containing shades of gray or
Color Fax Originals with colors. Sending a color fax is
The resolution setting is applied to the current fax job. To change the default setting, see page 55.
lines or originals printed using a dot-matrix printer.
Fine mode is enabled only if the machine with which you are communicating also supports the Super Fine resolution.
For memory transmission, Super Fine mode is not available. The resolution setting is automatically changed to Fine.
When your machine is set to Super Fine resolution and the fax machine with which you are communicating does not support Super Fine resolution, the machine transmits using the highest resolution mode supported by the other
machine.
fax
photographs.
enabled only if the machine with which you are communicating supports color fax reception and you send the fax manually. In this mode, memory transmission is not available.
Resolution
The default document settings produce good results when using typical text-based originals. However, if you send originals that are of poor
Faxing_48
Darkness
You can select the default contrast mode to fax your originals lighter or darker.
1. Press Fax .
2. Press Menu until Fax Feature appears on the bottom line of the
display and press
3. Press the left/right arrow until Darkness appears and press
4. Press the left/right arrow until the option you want appears and press OK.
•Light:Works well with dark print.
•Normal:Works well with standard typed or printed originals.
•Dark:Works well with light print.
5. Press Stop/Clear to return to ready mode.
The darkness setting is applied to the current fax job. To change the default setting, see page 55.
OK
.

Sending a fax automatically

OK

Confirming a transmission

When the last page of your original has been sent successfully, the machine beeps and returns to ready mode.
When something goes wrong while sending your fax, an error message appears on the display. For a list of error messages and their meanings, see
page 73. If you receive an error message, press Stop/Clear to clear the
.
message and try to send the fax again. You can set your machine to print a confirmation report automatically each
time sending a fax is completed. For further details, see page 55.

Automatic redialing

When the number you have dialed is busy or there is no answer when you send a fax, the machine automatically redials the number every three minutes, up to seven times according to the factory default settings.
When the display shows Retry Redial?, press OK to redial the number
without waiting. To cancel the automatic redialing, press Stop/Clear . To change the time interval between redials and the number of redial
attempts. See page 55.
1. Press Fax .
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass. For details about loading an original, see page 32.
Ready to Fax appears on the top line of the display.
3. Adjust the resolution and the darkness to suit your fax needs.
4. Enter the receiving fax machine’s number.
You can use speed buttons, speed dial numbers, or group dial numbers. For details about storing and searching for a number, see page 56.
5. Press Start .
6. If an original is placed on the scanner glass, select Yes to add another page. Load another original and press OK.
7. When you have finished, select No at the Another Page? prompt.
After the number is dialed, the machine begins sending the fax when the receiving fax machine answers.
When you want to cancel a fax job, press Stop/Clear at any time while sending.

Sending a fax manually

1. Press Fax .
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass. For details about loading an original, see page 32.
3. Adjust the resolution and the darkness to suit your fax needs. See page
48.
4. Press On Hook Dial . You hear a dial tone.
5. Enter the receiving fax machine’s number.
You can use speed buttons, speed dial numbers, or group dial numbers. For details about storing and searching for a number, see page 56.
6. Press Start when you hear a high-pitched fax signal from the remote fax machine.
When you want to cancel a fax job, press Stop/Clear at any time while sending.

Redialing the last number

To redial the number you called last:
1. Press Redial/Pause .
2. When an original is loaded in the ADF, the machine automatically begins
to send. If an original is placed on the scanner glass, select Yes to add another page. Load another original and press select No at the
Another Page?
prompt.
OK
. When you have finished,

RECEIVING A FAX

Selecting the paper tray

After loading the print media for fax output, you have to select the paper tray you will use for the fax reception.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Paper Setup appears and press
3. Press the left/right arrow until Paper Source appears and press
4. Press the left/right arrow until Fax Tray appears and press
5. Press the left/right arrow until the paper tray you want appears and
press OK.
6. Press Stop/Clear to return to ready mode.

Changing receiving modes

1. Press Fax .
2. Press Menu until Fax Setup appears on the bottom line of the
display and press OK.
3. Press the left/right arrow until Receiving appears and press
4. Press
5. Press the left/right arrow until the fax reception mode you want appears.
OK
when Receive Mode appears.
•In Fax mode, the machine answers an incoming fax call and
immediately goes into the fax reception mode.
In
Tel
mode, you can receive a fax by pressing
and then phone and then press the remote receive code. See page
Start
. You can also pick up the handset of the extension
On Hook Dial
OK
.
OK
50.
OK
OK
.
.
.
Faxing_49
•In Ans/Fax mode, an answering machine attached to your machine answers an incoming call, and the caller can leave a message on the answering machine. If the fax machine senses a fax tone on the line, the machine automatically switches to Fax mode to receive the fax. See page 50.
•In DRPD mode, you can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature. Distinctive Ring is a telephone company service which enables an user to use a single telephone line to answer several different telephone numbers. For further details, see page 50.
OK
6. Press
7. Press Stop/Clear to return to ready mode.
When the memory is full, the printer can no longer receive any
To use the Ans/Fax mode, attach an answering machine to
If you do not want other people to view your received documents,
to save your selection.
incoming fax. Secure free memory to resume by removing data stored in the memory.
EXT socket on the back of your machine.
you can use secure receiving mode. In this mode, all of the received faxes are stored in memory. For further details, see page
51.
the

Receiving automatically in Fax mode

Your machine is preset to Fax mode at the factory. When you receive a fax, the machine answers the call on a specified number of rings and automatically receives the fax.
To change the number of rings,
see page 55.

Receiving manually in Tel mode

You can receive a fax call by pressing On Hook Dial and then pressing Start The machine begins receiving a fax and returns to ready mode when the
reception is completed.
when you hear a fax tone from the remote machine.

Receiving manually using an extension telephone

This features works best when you are using an extension telephone connected to the EXT socket on the back of your machine. You can receive a fax from someone you are talking to on the extension telephone without going to the fax machine.
When you receive a call on the extension phone and hear fax tones, press the keys *9* on the extension phone. The machine receives the fax.
Press the buttons slowly in sequence. If you still hear the fax tone from the remote machine, try pressing *9* once again.
*9* is the remote receive code preset at the factory. The first and the last asterisks are fixed, but you can change the middle number to whatever you wish. For details about changing the code, see page
55.

Receiving automatically in Ans/Fax mode

To use this mode, you must attach an answering machine to the EXT socket on the back of your machine.
If the caller leaves a message, the answering machine stores the message as it would normally. If your machine detects a fax tone on the line, it automatically starts to receive the fax.
If you have set your machine to Ans/Fax mode and your answering machine is switched off, or no answering machine connected to EXT socket, your machine automatically goes Fax mode after a predefined number of rings.
If your answering machine has a user-selectable ring counter, the machine to answer incoming calls within 1 ring.
If you are in Tel mode (manual reception) when the answering machine is connected to your machine, you must switch off the answering machine, or the outgoing message from the answering machine will interrupt your phone conversation.
into
is
set

Receiving faxes using DRPD mode

Distinctive Ring is a telephone company service which enables an user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds. This feature is often used by answering services who answer telephones for many different clients and need to know which number someone is calling in on to properly answer the phone.
Using the Distinctive Ring Pattern Detection (DRPD) feature, your fax machine can learn the ring pattern you designate to be answered by the fax machine. Unless you change it, this ringing pattern will continue to be recognized and answered as a fax call, and all other ringing patterns will be forwarded to the extension telephone or answering machine plugged into the EXT socket. You can easily suspend or change DRPD at any time.
Before using the DRPD option, Distinctive Ring service must be installed on your telephone line by the telephone company. To set up DRPD, you will need another telephone line at your location, or someone available to dial your fax number from outside.
To set up the DRPD mode:
1. Press Fax .
2. Press Menu until Fax Setup appears on the bottom line of the
display and press
3. Press the left/right arrow until Receiving appears and press
4. Press the left/right arrow until DRPD Mode appears and press Waiting Ring appears on the display.
5. Call your fax number from another telephone. It is not necessary to
place the call from a fax machine.
6. When your machine begins to ring, do not answer the call. The machine requires several rings to learn the pattern.
When the machine completes learning, the display shows Completed
DRPD Setup. If the DRPD setup fails, Error DRPD Ring appears.
OK
Press
7. Press Stop/Clear to return to ready mode.
when DRPD Mode appears and start over from step 4.
OK
.
OK
.
OK
.
50 _Faxing
DRPD must be set up again if you re-assign your fax number, or connect the machine to another telephone line.
After DRPD has been set up, call your fax number again to that the machine answers with a fax tone. Then have a call placed to a different number assigned to that same line to is forwarded to the extension telephone or answering machine plugged into the EXT socket.
be sure the call
verify

Receiving in secure receiving mode

You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on secure receiving mode to restrict printing of received faxes when the machine is unattended. In secure receiving mode, all incoming faxes go into memory. When the mode is deactivated, any stored faxes are printed.

Activating secure receiving mode

1. Press Fax .
2. Press Menu and then press
bottom line of the display.
3. Press the left/right arrow until Secure Receive appears and press OK.
4. Press the left/right arrow until On appears and press
5. Enter a four-digit password you want to use and press
You can activate secure receiving mode without setting a password, but cannot protect your faxes.
6. Re-enter the password to confirm it and press
7. Press Stop/Clear to return to ready mode.
When a fax is received in secure receiving mode, your machine stores it in memory and shows Secure Receive to let you know that there is a fax received.
OK
when Fax Feature appears on the
OK
.
OK
.
OK
.
Printing received faxes
1. Access the Secure Receive menu by following steps 1 through 3 in
“Activating secure receiving mode.”
2. Press the left/right arrow until Print appears and press
3. Enter the four-digit password and press
The machine prints all of the faxes stored in memory.
OK
.
OK
.
Deactivating secure receiving mode
1. Access the Secure Receive menu by following steps 1 through 3 in
“Activating secure receiving mode.”
2. Press the left/right arrow until Off appears and press
3. Enter the four-digit password and press
The mode is deactivated and the machine prints all faxes stored in memory.
4. Press Stop/Clear to return to ready mode.
OK
.
OK
.

Receiving faxes in memory

Since your machine is a multi-tasking device, it can receive faxes while you are making copies or printing. If you receive a fax while you are copying or printing, your machine stores incoming faxes in its memory. Then, as soon as you finish copying or printing, the machine automatically prints the fax.
Also, your machine receives faxes and stores them in its memory when there is no paper in the tray or no toner in the installed print cartridge.

OTHER WAYS TO FAX

Sending a fax to multiple destinations

You can use the Multiple Send feature, which allows you to send a fax to multiple locations. Originals are automatically stored in memory and sent to a remote station. After transmission, the originals are automatically erased from memory. You cannot send a color fax using this feature.
1. Press Fax .
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass. For details about loading an original, see page 32.
3. Adjust the document resolution and darkness to suit your fax needs. See page 48.
4. Press Menu until Fax Feature appears on the bottom line of the display and press
5. Press the left/right arrow until Multi Send appears and press
6. Enter the number of the first receiving fax machine and press
You can use speed buttons, speed dial numbers. You can enter Group Dial Number using Address Book Button. For details, see page 56.
7. Enter the second fax number and press OK. The display asks you to enter another fax number to send the document.
8. To enter more fax numbers, press OK when Yes appears and repeat steps 6 and 7. You can add up to 10 destinations.
Once you entered a group dial number, you cannot enter another group dial numbers anymore.
9. When you have finished entering fax numbers, press the left/right arrow to select No at the Another No.? prompt and press OK.
The original is scanned into memory before transmission. The display shows memory capacity and the number of pages being stored in memory.
10. If an original is placed on the scanner glass, select Yes to add another pages. Load another original and press OK.
When you have finished, select No at the Another Page? prompt. The machine begins sending the fax to the numbers you entered in the order in which you entered them.

Sending a delayed fax

You can set your machine to send a fax at a later time when you will not be present. You cannot send a color fax using this feature.
1. Press Fax .
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass. For details about loading an original, see page 32.
3. Adjust the document resolution and darkness to suit your fax needs. See page 48.
4. Press Menu until Fax Feature appears on the bottom line of the display and press OK.
5. Press the left/right arrow until Delay Send appears and press OK.
6. Enter the number of the receiving machine using the number keypad.
You can use speed buttons, speed dial numbers. You can enter Group Dial Number using Address Book Button.For details, see page 56.
7. Press OK to confirm the number. The display asks you to enter another fax number to which to send the document.
OK
.
OK
.
OK
.
Faxing_51
8. To enter more fax numbers, press OK when Yes appears and repeat steps 6 and 7. You can add up to 10 destinations.
Once you entered a group dial number, you cannot enter another group dial numbers anymore.
9. When you have finished entering fax numbers, press the left/right arrow to select No at the Another No.? prompt and press OK.
10. Enter the job name you want and press OK. For details on how to enter alphanumeric characters, see page 30.
If you do not want to assign a name, skip this step.
11. Enter the time using the number keypad and press OK, or Start .
If you set a time earlier than the current time, the fax will be sent at that time on the following day.
The original is scanned into memory before transmission. The display shows memory capacity and the number of pages being stored in memory.
12. If an original is placed on the scanner glass, select Yes to add another page. Load another original and press OK.
When you have finished, select No at the Another Page? prompt. The machine returns to ready mode. The display reminds you that you are in ready mode and that a delayed fax is set.
Adding pages to a delayed fax
You can add pages to the delayed transmissions previously reserved in your machine’s memory.
1. Load the originals to be added and adjust document settings.
2. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
3. Press OK when Add Page appears.
4. Press the left/right arrow until the fax job you want appears and
press OK. The machine scans the original into memory and shows the total
number of pages and the number of the added pages.
Canceling a delayed fax
1. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
2. Press the left/right arrow until Cancel Job appears and press OK.
3. Press the left/right arrow until the fax job you want appears and
press OK.
4. Press OK when Yes appears.
The selected fax is deleted from memory.

Sending a priority fax

Using the Priority Fax feature, a high priority fax can be sent ahead of reserved operations. The original is scanned into memory and immediately transmitted when the current operation is finished. In addition, priority transmission will interrupt a Multiple Send operation between stations (i.e., when the transmission to station A ends, before transmission to station B begins) or between redial attempts.
1. Press Fax .
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass. For details about loading an original, see page 32.
3. Adjust the document resolution and darkness to suit your fax needs. See page 48.
4. Press Menu until Fax Feature appears on the bottom line of the display and press OK.
5. Press the left/right arrow until Priority Send appears and press OK.
6. Enter the number of the receiving machine.
You can use speed buttons, speed dial numbers, or group dial numbers. For details, see page 56.
7. Press OK to confirm the number.
8. Enter the job name you want and press OK.
The original is scanned into memory before transmission. The display shows memory capacity and the number of pages being stored in memory.
9. If an original is placed on the scanner glass, select Yes to add another page. Load another original and press OK.
When you have finished, select No at the Another Page? prompt. The machine shows the number being dialed and begins sending the fax.

Forwarding faxes

You can forward your incoming and outgoing faxes to another fax machine or email address.
Forwarding sent faxes to another fax machine
You can set the machine to send copies of all outgoing faxes to a specified destination, in addition to the fax numbers you entered.
1. Press Fax .
2. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
3. Press the left/right arrow until Forward appears and press OK.
4. Press OK when Fax appears.
5. Press the left/right arrow until Send Forward appears and press OK.
6. Press the left/right arrow to select On and press OK.
7. Enter the number of the fax machine to which faxes are to be sent
and press OK.
8. Press Stop/Clear to return to ready mode.
Subsequent sent faxes will be forwarded to the specified fax machine.
Forwarding sent faxes to email address
SMTP server must be setup to forward to an email address, see "Setting up an e-mail account" on page 44. (WorkCentre 3220 only)
You can set the machine to send copies of all outgoing faxes to a specified destination, in addition to the email address you entered.
1. Press Fax .
2. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
3. Press the left/right arrow until Forward appears and press OK.
4. Press the left/right arrow until E-mail appears and press OK.
5. Press the left/right arrow until Send Forward appears and press OK.
6. Press the left/right arrow to select On and press OK.
7. Enter your email address and press OK.
8. Enter the email address to which faxes are to be sent and press OK.
9. Press Stop/Clear to return to ready mode.
Subsequent sent faxes will be forwarded to the specified email address.
52 _Faxing
Forwarding received faxes to another fax machine
You can set your machine to forward incoming faxes to another fax number during a specified time period. When a fax arrives at your machine, it is stored in memory. Then, the machine dials the fax number that you have specified and sends the fax.
1. Press Fax .
2. Press Menu until Fax Feature appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Forward appears and press OK.
4. Press OK when Fax appears.
5. Press the left/right arrow until Rcv. Forward appears and press OK.
6. Press the left/right arrow until Forward appears and press OK.
To set the machine to print out a fax when fax forwarding has been completed, select Forward&Print.
7. Enter the number of the fax machine to which faxes are to be sent and press OK.
8. Enter the starting time and press OK.
9. Enter the ending time and press OK.
10. Press Stop/Clear to return to ready mode.
Subsequent received faxes will be forwarded to the specified fax machine.
Forwarding received faxes to email address
You can set your machine to forward incoming faxes to the email address you entered. (WorkCentre 3220 only)
4. Chose PC-Fax (if not already selected) and then click Next.
5. At the next screen accept your choice by clicking Next and then click Finish. PC-Fax is now installed.
Configuring PC Fax
1. From the Start menu, select Programs or All Program > your printer driver name > Configure PC Fax.
2. Enter your name and fax number.
1. Press Fax .
2. Press Menu until Fax Feature appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Forward appears and press OK.
4. Press the left/right arrow until E-mail appears and press OK.
5. Press the left/right arrow until Rcv. Forward appears and press OK.
6. Press the left/right arrow until Forward appears and press OK.
To set the machine to print out a fax when fax forwarding has been completed, select Forward&Print.
7. Enter your email address and press OK.
8. Enter the email address to which faxes are to be sent and press OK.
9. Press Stop/Clear to return to ready mode.
Subsequent sent faxes will be forwarded to the specified email address.

Sending a Fax from a PC

You can send a fax from your PC without going to the multi-function printer. To send a fax from your PC, you need to install the PC-fax software and customize the software setting’s. See the Software Section.
Installing PC-Fax Software
1. To install the PC-Fax, insert the supplied Xerox Drivers CD.
2. The CD-ROM should automatically run, and the installation window
appears.
3. When the language selection window appears, select the appropriate language and then click Install Software.
3. Select the address book you will use.
4. Select the multi-function printer you will use by choosing Local or Network.
5. If you select Network, click Browse and search the multi-function
printer you will use.
6. Click OK.
To send a PC Fax
1. Open the document you want to send.
2. Select Print from the File menu.
The Print window displays. It may look slightly different depending on your application.
Faxing_53
3. Select Xerox PC-Fax from the Name drop down list box.
4. Select OK.
5. Compose the cover page and click Continue.
7. Select the resolution and click Send Fax.
Your PC begins to send the fax data and multi-function printer sends the fax.

FAX SETUP

Changing the fax setup options

Your machine provides you with various user-selectable options for setting up the fax system. You can change the default settings for your preferences and needs.
To change the fax setup options:
6. Enter the recipients’ numbers and click Continue.
Remove a selected phone entry
Add a new Phone entry
1. Press Fax .
2. Press Menu until Fax Setup appears on the bottom line of the display and press OK.
3. Press the left/right arrow to select Sending or Receiving and press OK.
4. Press the left/right arrow until the menu item you want appears and press OK.
5. Press the left/right arrow until the desired status appears or enter the value for the option you have selected, and press OK.
6. If necessary, repeat steps 4 through 5.
7. Press Stop/Clear to return to ready mode.
Sending options
OPTION DESCRIPTION
Redial Times You can specify the number of redial attempts. If
you enter 0, the machine will not redial.
Redial Term Your machine can automatically redial a remote
fax machine if it was busy. You can set an interval between attempts.
Prefix Dial You can set a prefix of up to five digits. This
number dials before any automatic dial number is started. It is useful for accessing a PABX exchange.
ECM Mode This mode helps with poor line quality and makes
sure any faxes you send are sent smoothly to any other ECM-equipped fax machine. Sending a fax using ECM may take more time.
54 _Faxing
OPTION DESCRIPTION
OPTION DESCRIPTION
Send Report You can set your machine to print a confirmation
report showing whether a transmission was successful, how many pages were sent, and more. The available options are On, Off, and On- Error, which prints only when a transmission is not successful.
Image TCR This function allows users to know what fax
messages have been sent by showing sent messages in the transmission report.
The first page of the message is turned into an image file than is printed on the transmission report so the users can see what messages have been sent. However, you can not use this function when sending fax without saving the data in the memory.
Dial Mode This setting may not be available depending on
your country. If you cannot reach this option, your machine does not support this feature.
You can set the dial mode for your machine to either tone dialling or pulse dialling. If you have a public telephone system or a private branch exchnage(PBX) system, you may need to select Pulse. Contact your local telephone company if you are not sure which dial mode to use. If you select Pulse, some phone system features might not be available. It can also take longer to dial a fax or phone number.
Receiving options
OPTION DESCRIPTION
Receive Mode You can select the default fax receiving mode. For
details on receiving faxes in each mode, see page
49.
Ring to Answer You can specify the number of times the machine
rings before answering an incoming call.
Discard Size When receiving a fax containing pages as long as
Junk Fax Setup This setting may not be available depending on
DRPD Mode This mode enables a user to use a single
Duplex Print
or longer than the paper in your machine, you can set the machine to discard a specific length from the end of the received fax. The machine will print the received fax on one or more sheets of paper, minus the data that would have been on the specified discard segment. When the received fax contains pages larger than the paper in your machine, and Auto Reduction has been turned on, the machine will reduce the fax to fit on the existing paper, and nothing will be discarded.
your country. Using this feature, the system will not accept faxes sent from remote stations whose numbers are stored in the memory as junk fax numbers. This feature is useful for blocking any unwanted faxes. When you turn on this feature, you can access the following options to set junk fax numbers.
Add: Allows you to set up to 20 fax numbers.
Delete: Allows you to delete the desired junk
fax number.
Delete All: Allows you to delete all junk fax numbers.
telephone line to answer several different telephone numbers. In this menu, you can set the machine to recognize which ring patterns to answer. For details about this feature, see page
50.
Long Edge: Prints pages to be read like a book.
Short Edge: Prints pages to be read by flipping like a note pad.
Off: Prints received fax on one sides of a paper.
Stamp RCV Name
RCV Start Code This code allows you to initiate fax reception from
Auto Reduction When receiving a fax containing pages as long as
This option allows the machine to automatically print the page number, and the date and time of reception at the bottom of each page of a received fax.
an extension phone plugged into the EXT socket on the back of the machine. If you pick up the extension phone and hear fax tones, enter the code. It is preset to *9* at the factory.
or longer than the paper loaded in the paper tray, the machine can reduce the size of the original to fit the size of the paper loaded in the machine. Turn on this feature if you want to automatically reduce an incoming page. With this feature set to Off, the machine cannot reduce the original to fit onto one page. The original will be divided and printed in actual size on two or more pages.

Changing the default document settings

The fax options, including resolution and darkness, can be set to the most frequently used modes. When you send a fax, the default settings are used if they are not changed by using the corresponding button and menu.
1. Press Fax .
2. Press Menu until Fax Setup appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Change Default appears and press OK.
4. Press OK when Resolution appears.
5. Press the left/right arrow until the resolution you want appears and press OK.
6. Press the left/right arrow until Darkness appears and press OK.
7. Press the left/right arrow until the darkness you want appears and press OK.
8. Press Stop/Clear to return to ready mode.
Faxing_55

Printing sent fax report automatically

You can set the machine to print a report with detailed information about the previous 50 communication operations, including time and dates.
1. Press Fax .
2. Press Menu until Fax Setup appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Auto Report appears and press OK.
4. Press the left/right arrow until On appears and press OK.
5. Press Stop/Clear to return to ready mode.

Setting up Address Book

You can set up Address Book with the fax numbers you use most frequently. Your machine provides you with the following features for setting up Address Book:
Speed/Group dial numbers
Before beginning to store fax numbers, make sure that your machine is in Fax mode.
Speed dial numbers
You can store up to 200 frequently-used fax numbers in speed dial numbers.
Registering a speed dial number
1. Press Fax .
2. Press Address Book until New & Edit appears on the bottom
line of the display and press OK.
3. Press OK when Speed Dial appears.
4. Enter a speed dial number between 0 and 199 and press OK.
If an entry is already stored in the number you choose, the display shows the name to allow you to change it. To start over with another
speed dial number, press Back .
5. Enter the name you want and press OK.
For details on how to enter alphanumeric characters, see page 30.
6. Enter the fax number you want and press OK.
7. Press Stop/Clear to return to ready mode.
Editing speed dial numbers
1. Press Address Book until New & Edit appears on the bottom
line of the display and press OK.
2. Press OK when Speed Dial appears.
3. Enter the speed dial number you want to edit and press OK.
4. Change the name and press OK.
5. Change the fax number and press OK.
6. Press Stop/Clear to return to ready mode.
Using speed dial numbers
When you are prompted to enter a destination number while sending a fax, enter the speed dial number at which you stored the number you want.
For a one-digit (0-9) speed dial number, press and hold the
corresponding digit button on the number keypad.
For a two- or three-digit speed dial number, press the first digit
button(s) and then hold down the last digit button.
You can also search through memory for an entry by pressing Address
Book . See page 57.
Group dial numbers
If you frequently send the same document to several destinations, you can group these destinations and set them under a group dial number. You can then use a group dial number to send a document to all of the destinations within the group. You can set up to 100 group dial numbers using the destination’s existing speed dial numbers.
Registering a group dial number
1. Press Fax .
2. Press Address Book until New & Edit appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Group Dial appears and press OK.
4. Enter a group dial number between 0 and 99 and press OK.
5. Enter a speed dial number and press OK.
6. Press OK when speed dial information appears correctly.
7. Press OK when Yes appears.
8. Repeat steps 5 and 6 to include other speed dial numbers into the
group.
9. When you have finished, press the left/right arrow to select No at the Another No.? prompt and press OK.
10. Press Stop/Clear to return to ready mode.
Editing a group dial number
You can delete a specific entry from a group or add a new number to the selected group.
1. Press Address Book until New & Edit appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Group Dial appears and press OK.
3. Enter the group dial number you want to edit and press OK.
4. Enter the speed dial number you want to add or delete and press OK.
If you entered a new speed dial number, Add? appears. If you enter a speed dial number stored in the group, Delete? appears.
5. Press OK to add or delete the number.
6. Press OK when Yes appears to add or delete more numbers and
repeat steps 4 and 5.
7. When you have finished, press the left/right arrow to select No at the Another No.? prompt and press OK.
8. Press Stop/Clear to return to ready mode.
Using group dial numbers
To use a group dial entry, you need to search for and select it from memory.
When you are prompted to enter a fax number while sending a fax, press Address Book . See below.
56 _Faxing
Searching Address Book for an entry
There are two ways to search for a number in memory. You can either scan from A to Z sequentially, or you can search by entering the first letters of the name associated with the number.
Searching sequentially through the memory
1. If necessary, press Fax .
2. Press Address Book until Search & Dial appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the number category you want appears and press OK.
4. Press OK when All appears.
5. Press the left/right arrow until the name and number you want
appears. You can search upwards or downwards through the entire memory in alphabetical order.
Searching with a particular first letter
1. If necessary, press Fax .
2. Press Address Book until Search & Dial appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the number category you want
appears and press
4. Press the left/right arrow until ID appears and press OK.
5. Enter the first few letters of the name you want and press OK.
6. Press the left/right arrow until the name you want appears and press OK.
OK
.
Deleting a Address Book entry
You can delete entries in Address Book one by one.
1. Press Address Book until Delete appears on the bottom line of the display and press OK.
2. Press the left/right arrow until the number category you want appears and press OK.
3. Press the left/right arrow until the searching method you want
appears and press OK. Select
Search All
entries in Address Book. Select Search ID to search for an entry by the first few letters of the name.
4. Press the left/right arrow until the name you want appears and press OK.
Or, enter the first letters and press OK. Press the left/right arrow until the name you want appears and press OK.
5. Press OK.
6. Press OK when Yes appears to confirm the deletion.
7. Press Stop/Clear to return to ready mode.
to search for an entry by scanning through all
Printing Address Book
You can check your Address Book settings by printing a list.
1. Press Address Book until Print appears on the bottom line of the
display.
2. Press OK. A list showing your speed dial and group dial entries prints out.
Faxing_57

using USB flash memory

This chapter explains how to use a USB memory device with your machine.
This chapter includes:
About USB memory
Plugging in a USB memory device
Scanning to a USB memory device
Printing from a USB memory device
Backing up data
Managing USB memory

ABOUT USB MEMORY

USB memory devices are available with a variety of memory capacities to give you more room for storing documents, presentations, downloaded music and videos, high resolution photographs, or whatever other files you want to store or move. You can do the following on your machine using a USB memory device:
Scan documents and save them on a USB memory device.
Print data stored on a USB memory device.
•Back up Address Book/ Phone Book entries and the system settings of your machine.
Restore backup files to the machine’s memory.
Format the USB memory device.
Check the available memory space.

PLUGGING IN A USB MEMORY DEVICE

The USB memory port on the front of your machine is designed for USB V1.1 and USB V2.0 memory devices. Your machine supports USB memory devices with FAT16/FAT32 and sector size of 512 bytes. Check your USB memory device’s file system from your dealer. You must use only an authorized USB memory device with an A plug type connector.
Insert a USB memory device into the USB memory port on the front of your machine.
Do not remove the USB memory device while the machine is in operation, or writing to or reading from USB memory. The machine warranty does not cover damage caused by use’s misuse.
If your USB memory device has certain features, such as security settings and password settings, your machine may not automatically detect it. For details about these features, see the device’s User’s Guide.
Use only a metal/shielded USB memory device.
58 _Using USB flash memory

SCANNING TO A USB MEMORY DEVICE

You can scan a document and save the scanned image onto a USB memory device. There are two ways of doing this: you can scan to the device using the default settings, or you can customize your own scan settings.

Scanning

1. Insert a USB memory device into the USB memory port on your
machine.
2. Load originals face up into the ADF, or place a single original face down on the scanner glass.
For details about loading an original, see page 32.
3. Press Scan/Email.
4. Press OK when Scan to USB appears on the bottom line of the display.
5. Press Start .
Regardless of the button you press, the color mode is decided as customized. See “Customizing Scan to USB” on page 59. Your machine begins scanning the original, and then asks if you want to scan another page.
6. Press OK when Yes appears to scan more pages. Load an original and press Start .
Regardless of the button you press, the color mode is decided as customized. See “Customizing Scan to USB” on page 59. Otherwise, press the left/right arrow to select No and press OK.
After scanning is complete, you can remove the USB memory device from the machine.

Customizing Scan to USB

You can specify image size, file format, or color mode for each scanning to USB job.
1. Press Scan/Email.
2. Press Menu until Scan Fea t ure appears on the bottom line of the display and press OK.
3. Press OK when USB Memory appears.
4. Press the left/right arrow until the setting option you want appears and
press OK. You can set the following options:
Scan Size: Sets the image size.
Original Type: Sets the original document’s type.
Resolution: Sets the image resolution.
Scan Color: Sets the color mode. If you select Mono in this option,
you cannot select JPEG in Scan Format.
Scan Format: Sets the file format in which the image is to be saved.
When you select TIFF or PDF, you can select to scan multiple pages. If you select JPEG in this option, you cannot select Mono in
Scan Color.
5. Press the left/right arrow until the desired status appears and press OK.
6. Repeat steps 4 and 5 to set other setting options.
7. When you have finished, press Stop/Clear to return to ready mode.
You can change the default scan settings. For details, see page 45.

PRINTING FROM A USB MEMORY DEVICE

You can directly print files stored on a USB memory device. You can print TIFF, BMP, JPEG, PDF, and PRN files. Direct Print option supported file types:
PRN: Xerox PCL 6 compatible.
PRN files can be created by selecting the Print to file check box when you print a document. The document will be saved as a PRN file, rather than printed on paper. Only PRN files created in this fashion can be printed directly from USB memory. See the Software section to learn how to create a PRN file.
BMP: BMP Uncompres sed
TIFF: TIFF 6.0 Baseline
JPEG: JPEG Baseline
PDF: PDF 1.4 and below (WorkCentre 3220 only)

To print a document from a USB memory device:

1. Insert a USB memory device into the USB memory port on your
machine.
2. Press
3. Press the left/right arrow until USB Print appears and press OK.
Direct USB
Your machine automatically detects the device and reads data stored on it.
.
4. Press the left/right arrow until the folder or file you want appears and press OK.
If you see D in the front of a folder name, there are one or more files or folders in the selected folder.
5. If you selected a file, skip to the next step. If you selected a folder, press the left/right arrow until the file you want
appears.
6. Press the left/right arrow to select the number of copies to be printed or enter the number.
7. Press Start to start printing the selected file. After printing the file, the display asks if you want to print another job.
8.
Press OK when Otherwise, press the left/right arrow to select No and press OK.
9. Press Stop/Clear to return to ready mode.
Can choose paper size and tray when printing. See "Setting the paper size and type" on page 38.
Yes
appears to print another job, and repeat from step 2.

BACKING UP DATA

Data in the machine’s memory can be accidentally erased due to power failure or storage failure. Backup helps you protect your Address Book entries and the system settings by storing them as backup files on a USB memory device.

Backing up data

1. Insert the USB memory device into the USB memory port on your
machine.
2. Press Menu until System Setup appears on the bottom line of the display and press OK.
3. Press OK when Machine Setup appears.
4. Press the left/right arrow until Export Setting appears and press OK.
5. Press the left/right arrow until the option you want appears.
•Address Book:Backs up all Address Book entries.
•Setup Data:Backs up all system settings.
6. Press OK to begin backing up the data.
The data is backed up to the USB memory.
7. Press Stop/Clear to return to ready mode.

Restoring data

1. Insert the USB memory device on which the backup data is stored in to
the USB memory port.
2. Press Menu until System Setup appears on the bottom line of the display and press OK.
3. Press OK when Machine Setup appears.
4. Press the left/right arrow until Import Setting appears and press OK.
5. Press the left/right arrow until the data type you want appears and press OK.
6. Press the left/right arrow until the file containing the data you want to restore appears and press OK.
7. Press OK when Yes appears to restore the backup file to the machine.
8. Press Stop/Clear to return to ready mode.
Using USB flash memory_59

MANAGING USB MEMORY

You can delete image files stored on a USB memory device one by one or all at once by reformatting the device.
After deleting files or reformatting a USB memory device, files cannot be restored. Therefore, confirm that you no longer need the data before deleting it.

Deleting an image file

1. Insert the USB memory device into the USB memory port on your
machine.
2. Press
3. Press the left/right arrow until File Manage appears and press OK.
4. Press OK when Delete appears.
5. Press the left/right arrow until the folder or file you want appears and
6. Press OK when Yes appears to confirm your selection.
7. Press Stop/Clear to return to ready mode.

Formatting a USB memory device

1. Insert the USB memory device into the USB memory port on your
2. Press
3. Press the left/right arrow until File Manage appears and press OK.
4. Press the left/right arrow until Format appears and press OK.
5. Press OK when Yes appears to confirm your selection.
6. Press Stop/Clear to return to ready mode.
Direct USB
press OK.
If you see D in the front of a folder name, there are one or more files or folders in the selected folder.
If you selected a file, the display shows the size of the file for about 2 seconds. Go to the next step. If you selected a folder, press the left/right arrow until the file you want to delete appears and press OK.
machine.
Direct USB
.
.

Viewing the USB memory status

You can check the amount of memory space available for scanning and saving documents.
1. Insert the USB memory device into the USB memory port on your machine.
2. Press
3. Press the left/right arrow until Check Space appears and press OK.
4. Press Stop/Clear to return to the ready mode.
Direct USB
The available memory space appears on the display.
60 _Using USB flash memory
.

maintenance

This chapter provides information for maintaining your machine and the print cartridge.
This chapter includes:
Printing reports
Clearing memory
Cleaning your machine
Maintaining the cartridge
Replacing the print cartridge
Maintenance parts
Managing your machine from the website
Checking the machine’s serial number

PRINTING REPORTS

Your machine can provide various reports with useful information you will need. The following reports are available:
Some reports may not appear in the display depending on options or models. If so, it is not applicable to your machine.
REPORT/LIST DESCRIPTION
Configuration This list shows the status of the user-selectable
options. You may print this list to confirm your changes after changing settings.
Address Book This list shows all of the fax numbers and email
addresses currently stored in the machine’s memory.
Send Report This report shows the fax number, the number of
pages, the elapsed time of the job, the communication mode, and the communication results for a particular fax job. You can set up your machine to automatically print a transmission confirmation report after each fax job. See page 54.
Sent Report This report shows information on the faxes and
emails you have recently sent. You can set the machine to automatically print this report every 50 communications. See page 54.
Fax RCV Report This report shows information on the faxes you
have recently received.

Printing a report

1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Report appears and press OK.
3. Press the left/right arrow until the report or list you want to print appears
and press OK. To print all reports and lists, select All Report.
4. Press OK when Yes appears to confirm printing. The selected information prints out.
Schedule Jobs This list shows the documents currently stored for
delayed faxes along with the starting time and type of each operation.
Junk Fax Report This list shows the fax numbers specified as junk
fax numbers. To add or delete numbers to or from this list, access the Junk Fax Setup menu.
See page 55.
Network Info. This list shows information on your machine’s
network connection and configuration.
User Auth List This list shows authorized users who are allowed to
use the email function.
Maintenance_61

CLEARING MEMORY

You can selectively clear information stored in your machine’s memory.
Before clearing the memory, make sure that all fax jobs have been completed, or you will lose those jobs.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Clear Setting appears and press OK.
3. Press the left/right arrow until the item you want to clear appears.
Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine.

CLEANING YOUR MACHINE

To maintain print and scan quality, follow the cleaning procedures below each time the print cartridge is replaced or if print and scan quality problems occur.
Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvent, or other strong substances can discolor or distort the cabinet.
If your machine or its surrounding is contaminated with toner, we recommend you to use cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blown into the air may be harmful.
OPTIONS DESCRIPTION
All Settings Clears all of the data stored in memory and resets all
of your settings to the factory default.
Fax Setup Restores all of the fax options to the factory default.
Copy Setup Restores all of the copy options to the factory
default.
Scan Setup Restores all of the scan options to the factory
default.
System Setup Restores all of the system options to the factory
default.
Network Setup Restores all of the network options to the factory
default.
Address Book Clears all of the fax number and email address
entries stored in memory.
Sent Report Clears all records of sent faxes and emails.
Fax RCV Report Clears all records of received faxes.
4. Press OK when Yes appears.
5. Press OK again to confirm clearing.
6. Repeat steps 3 through 5 to clear another item.
7. Press Stop/Clear to return to ready mode.

FIRMWARE UPDATE

You can update machine firmware using CentreWare IS.
1. Download the lastest firmware in Xerox website, www.xerox.com.
2. On your PC open a web browser such as Internet Explorer.
3. In the URL or Address field enter http;//xxx.xxx.xxx.xxx where x is your IP address and click Go to access the web site of your machine.
4. Click Print > File Download.
5. Click Browse and select downloaded firmware file.
6. Click the blue button to send the upgrade file.

Cleaning the outside

Clean the cabinet of the machine with a soft lint-free cloth. You can dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.

Cleaning the inside

During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears or reduces these problems.
1. Turn the machine off and unplug the power cord. Wait for the machine to cool down.
2. Completely open the front cover.
Do not touch the green surface, the OPC drum or the front of the print cartridge, with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area.
Be careful not to scratch the surface of the paper transfer belt.
If you leave the front cover open for more than a few minutes, the OPC drum can be exposed to light. This will cause damage to the OPC drum. Close the front cover should the installation need to be halted for any reason.
62 _Maintenance
3. Grasp the handles on the print cartridge and pull to remove the cartridge
from the machine.
4. With a dry lint-free cloth, wipe away any dust and spilled toner from the print cartridges area and their cavities.

Cleaning the scan unit

Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day, as needed.
1. Slightly dampen a soft lint-free cloth or paper towel with water.
2. Open the scanner lid.
3. Wipe the surface of the scanner glass and ADF glass until it is clean and
dry.
4. Wipe the underside of the scanner lid and white sheet until it is clean and dry.
5. Close the scanner lid.
If toner gets on your clothing, wipe it off with a dry cloth and wash it in cold water. Hot water sets toner into fabric.
5. Locate the long strip of glass (LSU) inside the cartridge compartment, and gently swab the glass to see if dirt turns the white cotten black.
6. Reinstall all the compartments into the machine, and close the front cover.
If the front cover is not completely closed, the machine will not operate.
7. Plug in the power cord and turn the machine on.
Maintenance_63

MAINTAINING THE CARTRIDGE

Print cartridge storage

To get the most from the print cartridge, keep the following guidelines in mind:
Do not remove the print cartridge from its package until ready for use.
Do not refill the print cartridge. The machine warranty does not cover damage caused by using a refilled cartridge.
Store print cartridges in the same environment as your machine.
To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.

Expected cartridge life

The life of the print cartridge yield depends on the amount of toner that print jobs require. When printing text at ISO 19752 5% coverage, a new print cartridge lasts an average of 2,000 or 4,000 pages. The actual number may also be different depending on the print density of the pages you print on, and the number of pages may be affected by operating environment, printing interval, media type, and media size. If you print a lot of graphics, you may need to change the cartridge more often.

Redistributing toner

When a toner is low, faded or light areas may appear. You can temporarily improve print quality by redistributing the toner.
The toner-related message saying that the toner is low may appear on the display.
The SmartPanel program window appears on the computer telling you which cartridge is low on toner.
1. Completely open the front cover.
2. Grasp the handles on the print cartridge and pull to remove the cartridge
from the machine.
3. Holding both handles on the print cartridge, thoroughly rock it from side to side to evenly distribute the toner.
If toner gets on your clothing, wipe it off with a dry cloth and wash it in cold water. Hot water sets toner into fabric.
4. Slide the print cartridge back into the machine.
Do not touch the green surface, the OPC drum or the front of the print cartridge, with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area.
Be careful not to scratch the surface of the paper transfer belt.
If you leave the front cover open for more than a few minutes, the OPC drum can be exposed to light. This will cause damage to the OPC drum. Close the front cover should the installation need to be halted for any reason.
64 _Maintenance
5. Close the front cover. Make sure the cover is securely latched.
If the front cover is not completely closed, the machine will not operate.

REPLACING THE PRINT CARTRIDGE

When the print cartridge is completely empty, you must replace the print cartridge.
The status LED and the toner-related message on the display indicates that the print cartridge should be replaced.
Incoming faxes are saved in memory.
At this stage, the print cartridge needs to be replaced. Check the type of print cartridge for your machine. (See "Ordering supplies and accessories" on page 83.)
1. Turn the machine off, then wait a few minutes for the machine to cool.
2. Completely open the front cover.
4. Take a new print cartridge out of its package.
Don't use sharp objects, such as a knife or scissors, to open the print cartridge package. You could damage the surface of the print cartridge.
To prevent damage, do not expose the print cartridge to light for more than a few minutes. Cover it with a piece of paper to protect it if necessary.
5. Holding both handles on the print cartridge, thoroughly rock it from side to side to evenly distribute the toner.
Do not touch the green surface, the OPC drum or the front of each print cartridge, with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area.
Be careful not to scratch the surface of the paper transfer belt.
If you leave the front cover open for more than a few minutes, the OPC drum can be exposed to light. This will cause damage to the OPC drum. Close the front cover should the installation need to be halted for any reason.
3. Grasp the handles on the print cartridge and pull to remove the cartridge from the machine.
6. Place the print cartridge on a flat surface, as shown, and remove the paper covering the print cartridge by removing the tape.
If toner gets on your clothing, wipe it off with a dry cloth and wash it in cold water. Hot water sets toner into fabric.
7. Grasp the handles on the print cartridge. Insert the cartridge until it clicks into place.
8. Close the front cover. Make sure the cover is securely latched, and then turn the machine on.
If the front cover is not completely closed, the machine will not operate.
Maintenance_65

Cleaning the drum

If there are streaks or spots on your print, the OPC drum of the print cartridge may require cleaning.
1. Before starting the cleaning procedure, make sure that paper is loaded in the machine.
2. Press Menu until System Setup appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Maintenance appears and press OK.
4. Press OK when Clean Drum appears.
The machine prints out a cleaning page. Toner particles on the drum surface are affixed to the paper. If the problem remains, repeat steps 1 through 4.

Clearing the Toner Empty message

When the Toner Empty message appears you can configure not to see this message again not to disturb you.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until CLR Empty Msg. appears and press OK.
4. Select On and press OK.
5. Now the Toner Empty message does not appear but the Replace Toner message will remain for reminding you that the new cartridge
needs to be installed for quality.
Once you have selected On, this setting will be permanently written to the memory of the print cartridge, and this menu will be disappeared from the Maintenance menu.
You can keep printing but the quality cannot be guaranteed, and the product support is no longer provided.

Checking replaceables

If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until Supplies Life appears and press OK.
4. Press the left/right arrow until the item you want appears and press OK.
Supplies Info: Prints the supply information page.
•Total:Displays the total number of pages printed.
ADF Scan: Displays the number of pages scanned using the ADF.
Platen Scan: Displays the number of pages scanned using the
scanner glass.
Transfer Belt: Displays the number of pages printed each item.
5. If you selected to print a supply information page, press OK to confirm.
6. Press Stop/Clear to return to ready mode.

Replacing the ADF rubber pad

You will need to replace the ADF rubber pad when there seems to be a consistent problem with paper pickup or when its specified yield is reached.
1. Open the ADF cover.
2. Rotate the bushing on the right end of the ADF roller toward the ADF
and remove the roller from the slot.

MAINTENANCE PARTS

To avoid print quality and paper feed problems resulting from worn parts, and to maintain your machine in top working condition the following condition, the following items will need to be replaced after the specified number of pages, or when the life span of each item has expired.
ITEMS YIELD (AVERAGE)
ADF rubber pad Approx. 20,000 pages
ADF feed roller Approx. 20,000 pages
Pick-up roller Approx. 50,000 pages
Transfer roller Approx. 50,000 pages
We highly recommend that this maintenance be performed by an authorized service provider, dealer or the retailer where you bought the machine. The warranty does not cover the replacement of the maintenance parts after their lifespan.
1 Bushing 2 ADF roller
3. Remove the ADF rubber pad from the ADF, as shown.
1 ADF rubber pad
4. Insert a new ADF rubber pad into place.
66 _Maintenance
5. Align the left end of the ADF roller with the slot and push the right end of
the roller into the right slot. Rotate the bushing on the right end of the roller toward the document input tray.

Replacing the transfer roller

1. Turn the machine off, then wait a few minutes for the machine to cool
down.
2. Completely open the front cover.
6. Close the ADF cover.

Replacing the ADF feed roller

1. Open the ADF cover.
2. Rotate the bushing on the right end of the ADF feed roller toward the
ADF and remove the ADF feed roller from the slot.
1 Bushing 2 ADF roller
3. Insert a new ADF feed roller into place.
4. Align the left end of the ADF feed roller with the slot and push the right
end of the roller into the right slot. Rotate the bushing on the right end of the roller toward the document input tray.
Do not touch the green surface, the OPC drum or the front of each print cartridge, with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area.
Be careful not to scratch the surface of the paper transfer belt.
If you leave the front cover open for more than a few minutes, the OPC drum can be exposed to light. This will cause damage to the OPC drum. Close the front cover should the installation need to be halted for any reason.
3. Grasp the handles on the print cartridge and pull to remove the cartridge from the machine.
4. Push the transfer roller lever forward to release the transfer roller. Remove the transfer roller from the machine.
5. Close the ADF cover.
Do not touch the sponge on the transfer roller area.
Maintenance_67
5. Insert a new transfer roller into place.
6. Grasp the handles on the print cartridge. Insert the cartridge until it clicks
into place.
7. Close the front cover. Make sure the cover is securely latched, and then turn the machine on.
If the front cover is not completely closed, the machine will not operate.
3. Slide the right guide of the pick up roller unit to the right.
4. Position the pick up roller in the middle and pull it down to release.

Replacing the pick up roller

1. Pull the tray open.
2. Release the latch of pick up roller unit with your finger and hold it slide
the pick up roller unit to the left.
5. Replace the new pick up roller and fasten it by doing steps reverse.
6. Insert the tray back into the machine.

MANAGING YOUR MACHINE FROM THE WEBSITE

If you have connected your machine to a network and set up TCP/IP network parameters correctly, you can manage the machine via Xerox’s CentreWare IS, an embedded web server. Use CentreWare IS to:
View the machine’s device information and check its current status.
Change TCP/IP parameters and set up other network parameters.
Change the printer properties.
Set the machine to send email notifications to let you know the machine’s status.
Get support for using the machine.
To access CentreWare IS:
1. Start a web browser, such as Internet Explorer, from Windows.
2. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address
field and press the Enter key or click Go. Your machine’s embedded website opens.

CHECKING THE MACHINE’S SERIAL NUMBER

When you call for service or register as a user on the Xerox website, the machine’s serial number may be required. You can check the serial number by taking the following steps:
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until Serial Number appears and press OK.
4. Check your machine’s serial number.
5. Press Stop/Clear to return to ready mode.
68 _Maintenance

troubleshooting

This chapter gives helpful information for what to do if you encounter an error.
This chapter includes:
Tips for avoiding paper jams
Clearing document jams
Clearing paper jams
Understanding display messages
Solving other problems

TIPS FOR AVOIDING PAPER JAMS

By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 69.
Follow the procedures on page 37. Ensure that the adjustable guides are positioned correctly.
Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
Do not remove paper from the tray while your machine is printing.
Flex, fan, and straighten paper before loading.
Do not use creased, damp, or highly curled paper.
Do not mix paper types in a tray.
Use only recommended print media. (See "Setting the paper size and type" on page 38.)
Ensure that the recommended side of the print media is facing down in the tray, or facing up in the manual tray.

CLEARING DOCUMENT JAMS

When an original jams while passing through the ADF, Document Jam appears on the display.

Input Misfeed

1. Remove any remaining pages from the ADF.
2. Open the ADF cover.
3. Rotate the bushing on the right end of the ADF roller toward the ADF (1)
and remove the roller from the slot (2). Pull the document gently to the left and out of the ADF.
This illustration may differ from your machine depending on its model.
4. Align the left end of the ADF roller with the slot and push the right end of the ADF roller into the right slot (1). Rotate the bushing on the right end of the roller toward the document input tray (2).
69 _Troubleshooting
1 ADF cover
5. Close the ADF cover. Then load the removed page(s), if any, back into
the ADF.
To prevent document jams, use the scanner glass for thick, thin, or mixed paper-type originals.

Exit misfeed

1. Remove any remaining pages from the ADF.
2. Seize the misfeed paper, and remove the paper from the document
output tray by carefully pulling it to the right using both hands.

CLEARING PAPER JAMS

When a paper jam occurs, the warning message appears on the display screen. Refer to the table below to locate and clear the paper jam.
MESSAGE LOCATION OF JAM GO TO
3. Load the removed pages back into the ADF.

Roller misfeed

1. Open the scanner lid.
2. Seize the misfeed paper, and remove the paper from the feed area by
carefully pulling it to the right using both hands.
Paper Jam 0 Open/Close Door
Paper Jam 1 Open/Close Door
Paper Jam 2 Check Inside
Duplex Jam 0 Check Inside
Duplex Jam 1 Open/Close Door
Some messages may not appear in the display depending on options or models.
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the instructions in the following sections to clear the jam.
In the paper feed area or inside the machine
Inside the machine Page 71
Inside the machine or in the fuser area
Inside the machine Page 71
In the paper feed area or inside the machine
Page 70, Page 71
Page 71
Page 71

In the paper feed area

If paper is jammed in the paper feed area, follow the next steps to release the jammed paper.
1. Pull the tray open.
3. Close the scanner lid. Then load the removed pages back into the ADF.
70 _Troubleshooting
2. Remove the jammed paper by gently pulling it straight out as shown
below.
If the paper does not move when you pull, or if you do not see the paper in this area, check In the print cartridge area.
3. Insert the tray back into the machine. Printing automatically resumes.

In the manual tray

When you print using the manual tray and the machine detects that there is either no paper or that the paper has been improperly loaded, follow the next steps to release the jammed paper.
1.
Check if the paper is stuck in the feeding area, and if so, pull it out gently and slowly.
2. Load a paper into the manual tray.
3. Open the front cover and close it. The machine will resume printing.

In the print cartridge area

If paper is jammed in the print cartridge area, follow the next steps to release the jammed paper.
1. Open the front cover and pull the print cartridge out

In the paper exit area

If paper is jammed in the paper exit area, follow the next steps to release the jammed paper.
1. If a long portion of the paper is visible, pull it straight out. Open and close the front cover firmly. The machine will resume printing.
If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to step 2.
2. Open the rear cover.
3. Pull the guide rear on each side down and carefully take the jammed
paper out of the machine. Return the guide rear to its original position.
2. Remove the jammed paper by gently pulling it straight out as shown below.
3. Replace the print cartridge and close the front cover. Printing automatically resumes.
If the front cover is not completely closed, the machine will not operate.
1 Rear guide
4. Close the rear cover. Printing automatically resumes.

In the duplex unit area

If the duplex unit is not inserted correctly, paper jam may occur. Make sure that the duplex unit is inserted correctly.
1. Pull the duplex unit out of the machine.
1
1 duplex unit
Troubleshooting_71
2. Remove the jammed paper from the duplex unit.
If the paper does not come out with the duplex unit, remove the paper from the bottom of the machine.

In the optional tray

If paper is jammed in the optional Tray, follow the next steps to release the jammed paper.
1. Pull the optional tray open.
2. If you see the jammed paper, remove the paper from the machine by
gently pulling it straight out as shown below.
If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to step 3.
3. Open the rear cover.
4. Pull the guide rear on each side down and remove the paper. Return the
guide rear to its original position.
1 Guide rear
5. Close the rear cover. Printing automatically resumes.
If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to step 3.
3. Pull the tray half.
4. Remove the jammed paper by gently pulling the paper straight up and
out.
5. Insert the trays back into the machine. Printing automatically resumes.
72 _Troubleshooting

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.
If the message is not in the table, cycle the power and try the printing job again. If the problem persists, call for service.
Some messages may not appear in the display depending on options or models.
xxx indicates the media type.
yyy indicates the tray.
MESSAGE MEANING
[COMM. Error] The machine has a
[Incompatible] The machine has
[Line Error] Your machine cannot
[No Answer] The receiving fax
[Stop Pressed]
[yyy] Paper Empty
[yyy] Paper Mismatch
Cancel? W Yes X
communication problem.
received a fax from which is registered as a junk fax.
connect with the receiving fax machine or has lost contact because of a problem with the phone line.
machine has not answered after several redial attempts.
Stop/Clear has been pressed during an operation.
There is no paper in the tray.
The paper size specified in the printer properties does not match the paper you are loading.
Your machine’s memory has become full while trying to store an original into memory.
SUGGESTED
SOLUTIONS
Ask the sender to try again.
The received fax data will be deleted. Reconfirm junk fax setup. See page 55
Try again. If the problem persists, wait an hour or so for the line to clear and try again. Or, turn the ECM mode on. See page 54.
Try again. Make sure that the receiving machine is operational.
Try again.
Load paper in the tray.
Load the correct paper in the tray.
To cancel the fax job, press the OK button to accept Yes.
If you want to send those pages that have been successfully stored, press the OK button to accept No. You should send the remaining pages later, when memory is available.
MESSAGE MEANING
Data Read Fail Check USB Mem.
Data Write Fail Check USB Mem.
Document Jam The loaded original
Door Open The front cover is not
Duplex Jam 0 Check Inside
Duplex Jam 1 Open/Close Door
Enter Again You entered an
File Format Not Supported
Group Not Available
Install Toner
T
Invalid Toner
T
Line Busy The receiving fax
Mail Exceeds Server Support
Main Motor Locked
Time expired while reading data.
Storing to the USB memory failed.
has jammed in the ADF.
securely latched.
Paper has jammed during duplex printing. This is applicable only to machines with this feature.
Paper has jammed during duplex printing. This is applicable only to machines with this feature.
unavailable item.
The selected file format is not supported.
You have tried to select a group location number where only a single location number can be used, such as when adding locations for a Multiple Send operation.
The print cartridge is not installed.
The print cartridge you have installed is not for your machine.
machine did not answer or the line is already engaged.
The mail size is larger than the supported size by SMTP server.
There is a problem in the main motor.
SUGGESTED
SOLUTIONS
Try again.
Check the available USB memory space.
Clear the jam. See page
69.
Close the cover until it locks into place.
Clear the jam. See page 71.
Clear the jam. See page 71.
Enter the correct item again.
Use the correct file format.
Use a speed dial number or dial a number manually using the number keypad.
Install the print cartridge.
Install the a Xerox-genuine print cartridge designed for your machine.
Try again after a few minutes.
Divide your mail or reduce the resolution.
Open and then close the front cover.
Connection Error Connection with the
SMTP server failed.
Check the server settings and the network cable.
Troubleshooting_73
MESSAGE MEANING
SUGGESTED
SOLUTIONS
MESSAGE MEANING
SUGGESTED
SOLUTIONS
Memory Full The memory is full. Delete unnecessary fax
Not Assigned The speed button or
One Page is Too Large
Operation Not Assigned
Out-Bin Full| Open/Close Door
Paper Jam 0 Open/Close Door
Paper Jam 1 Open/Close Door
Paper Jam 2 Check Inside
Refilled Toner
T
Replace Toner
T
Replace [xxx] Soon
speed dial number you tried to use has no number assigned to it.
Single page data exceeds the configured mail size.
You are in the Add Page/Cancel Job operation, but there are no jobs stored.
The output tray of the machine is full of paper.
Paper has jammed in the feeding area of the tray.
Paper has jammed inside the machine.
Special print media has jammed in the paper exit area.
The print cartridge you have installed is not genuine or refilled.
This message appears between
Toner Empty and Toner Low status.
The life of the part expires soon.
jobs and retransmit after more memory becomes available. Alternatively, split the transmission into more than one operation.
Enter the number manually using the number keypad or store the number or address.
Reduce the resolution and try again.
Check the display to see if there are any scheduled jobs.
Remove paper. Open the front cover and than close it.
Clear the jam. See page
70.
Clear the jam. See page
71.
Clear the jam. See page
71.
The print quality may get poor if the refilled print cartridge is installed, since its characteristics may significantly differ from the genuine. We recommend Xerox­genuine print cartridge.
Replace the print cartridge with a new one. See page
65.
See page 66 and call for service.
Send Error (DNS)
Send Error (POP3)
Send Error (SMTP)
Send Error (Wrong Config)
Toner Empty
T
Toner ExhaustedTThe lifespan of the
Toner Low
T
Updating Data Please Wait...
There is a problem in DNS.
There is a problem in POP3.
There is a problem in SMTP.
There is a problem on the network interface card.
The print cartridge has run out. The machine stops printing. Press OK to toggle the message to Stop or Continue.
W Stop X
print cartridge which the arrow indicates is reached.
The corresponding print cartridge is almost empty.
This message appears when there is a change in the system setting or when you back up a data.
Configure the DNS setting.
Configure the POP3 setting.
Change to the available server.
Configure your network interface card correctly.
You can select the option among Stop or Continue with the left/right arrow. If you select Stop by pressing OK on the control panel, the machine stops printing. If you select Continue, the machine keeps printing, but the quality cannot be guaranteed. If you do not select any, the machine will work as Stop is selected.
Replace the print cartridge with a new one. See page
65.
This message appears when the toner is completely empty, and your machine stops printing. Replace the corresponding print cartridge with a Xerox­genuine cartridge. See page 65.
Take out the print cartridge and thoroughly shake it. By doing this, you can temporarily reestablish printing operations.
Do not turn the power off when this message is showing. Changes may not be saved and datas can be lost.
Retry Redial? The machine is
Send Error (AUTH)
waiting for a specified time interval to redial a previously busy station.
There is a problem in SMTP authentication.
74 _Troubleshooting
You can press OK to immediately redial, or
Stop/Clear to cancel the redial operation.
Configure the authentication setting.

SOLVING OTHER PROBLEMS

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service.

Paper feeding

CONDITION SUGGESTED SOLUTIONS
Paper is jammed during printing.
Paper sticks together.
Multiple sheets of paper do not feed.
Paper does not feed into the machine.
The paper keeps jamming.
Envelopes skew or fail to feed correctly.
Clear the paper jam. See page 69.
Ensure there is not too much paper in the tray. The tray can hold up to 250 sheets of paper, depending on the thickness of your paper.
Make sure that you are using the correct type of paper. See page 38.
Remove paper from the tray and flex or fan the paper.
Humid conditions may cause some paper to stick together.
Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
If multiple sheets have caused a paper jam, clear the paper jam. See page 69.
Remove any obstructions from inside the machine.
Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
There is too much paper in the tray. Remove excess paper from the tray.
The paper is too thick. Use only paper that meets the specifications required by the machine. See page 33.
If an original does not feed into the machine, the ADF rubber pad may require to be replaced. See page 66.
There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the
An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. See page 33.
There may be debris inside the machine. Open the front cover and remove the debris.
If an original does not feed into the machine, the ADF rubber pad may require to be replaced. See page 66.
Ensure the paper guides are against both sides of the envelopes.
manual tray
.

Printing problems

CONDITION
The machine does not print.
POSSIBLE
The machine is not receiving power.
The machine is not selected as the default printer.
Check the machine for the following:
The front cover is not closed. Close the cover.
Paper is jammed. Clear the paper jam. See page 70.
No paper is loaded. Load paper. See page 37.
The print cartridge is not installed. Install the print cartridge.
If a system error occurs, contact your service representative.
The connection cable between the computer and the machine is not connected properly.
The connection cable between the computer and the machine is defective.
The port setting is incorrect.
The machine may be configured incorrectly.
The printer driver may be incorrectly installed.
The machine is malfunctioning.
The document size is so big that the hard disk space of the computer is not enough to access the print job.
CAUSE
SUGGESTED SOLUTIONS
Check the power cord connections. Check the power switch and the power source.
Select Xerox WorkCentre 3210 or WorkCentre 3220 as your default printer in your Windows.
Disconnect the printer cable and reconnect it.
If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different printer cable.
Check the Windows printer setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one.
Check the printer properties to ensure that all of the print settings are correct.
Repair the printer software. See the Software section.
Check the display message on the control panel to see if the machine is indicating a system error.
Get more hard disk space and print the document again.
The machine selects print materials from the wrong paper source.
The paper source selection in the printer properties may be incorrect.
For many software applications, the paper source selection is found under the Thin Paper tab within the printer properties. Select the correct paper source. See the printer driver help screen.
Troubleshooting_75
CONDITION
POSSIBLE
CAUSE
SUGGESTED SOLUTIONS
CONDITION
POSSIBLE
CAUSE
SUGGESTED SOLUTIONS
A print job is extremely slow.
Half the page is blank.
The machine prints, but the text is wrong, garbled, or incomplete.
Pages print, but are blank.
The printer does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing.
The job may be very complex.
The page orientation setting may be incorrect.
The paper size and the paper size settings do not match.
The printer cable is loose or defective.
The wrong printer driver was selected.
The software application is malfunctioning.
The operating system is malfunctioning.
The print cartridge is defective or out of toner.
The file may have blank pages.
Some parts, such as the controller or the board, may be defective.
Incompatibility between the PDF file and the Acrobat products.
Reduce the complexity of the page or try adjusting the print quality settings.
Change the page orientation in your application. See the printer driver help screen.
Ensure that the paper size in the printer driver settings matches the paper in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use.
Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer and try a print job that you know works. Finally, try a new printer cable.
Check the application’s printer selection menu to ensure that your machine is selected.
Try printing a job from another application.
Exit Windows and reboot the computer. Turn the machine off and then back on again.
Redistribute the toner, if necessary. See page 64. If necessary, replace the print cartridge.
Check the file to ensure that it does not contain blank pages.
Contact a service representative.
Printing the PDF file as an image may solve this problem. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
The print quality of photos is not good. Images are not clear.
The machine prints, but the text is wrong, garbled, or incomplete.
Before printing, the machine emits vapor near the output tray.
The resolution of the photo is very low.
If you are under the DOS environment, the font setting for your machine may be set incorrectly.
Using damp paper can cause vapor during printing.
Reduce the photo size. If you increase the photo size in the software application, the resolution will be reduced.
Suggested solutions: Change the font setting. See "Changing the font setting" on page 31.
This is not a problem. Just keep printing.

Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem.
CONDITION SUGGESTED SOLUTIONS
Light or faded print
Toner specks
AaBbCc AaBbCc
If a vertical white streak or faded area appears on the page:
The toner supply is low. You may be able to temporarily extend the print cartridge life. See page 65. If this does not improve the print quality, install a new print cartridge.
The paper may not meet paper specifications; for example, the paper is too moist or too rough. See page 33.
If the entire page is light, the print resolution setting is too low. Adjust the print resolution. See the help screen of the printer driver.
A combination of faded or smeared defects may indicate that the print cartridge needs cleaning.
The surface of the LSU part inside the machine may be dirty. Clean the LSU, contact a service representative.
The paper may not meet specifications; for example, the paper is too moist or too rough. See page 33.
The paper path may need cleaning. See "Cleaning the inside" on page 62.
AaBbCc AaBbCc AaBbCc
76 _Troubleshooting
CONDITION SUGGESTED SOLUTIONS
CONDITION SUGGESTED SOLUTIONS
Dropouts
AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc
White Spots
Vertical lines
If faded areas, generally rounded, occur randomly on the page:
A single sheet of paper may be defective. Try reprinting the job.
The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. See page 33.
The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
Change the printer option and try again. Go to printer properties, click Paper tab, and set type to Thick Paper. Refer to the Software section for details.
If these steps do not correct the problem, contact a service representative.
White spots appear on the page:
The paper is too rough and a lot of dirt from the paper falls to the inner devices within the machine, which means the transfer belt may be dirty. Clean the inside of your machine. Contact a service representative.
The paper path may need cleaning. Contact a service representative.
If black vertical streaks appear on the page:
The drum inside the print cartridge has probably been scratched. Remove the print cartridge and install a new one. See page 65.
If white vertical streaks appear on the page:
The surface of the LSU part inside the machine may be dirty. Clean the LSU, contact a service representative.
Vertical repetitive defects
Background scatter
A
Misformed characters
If marks repeatedly appear on the printed side of the page at even intervals:
The print cartridge may be damaged. If a repetitive mark occurs on the page, print a cleaning sheet several times to clean the cartridge. After the printout, if you still have the same problems, remove the print cartridge and install a new one. See page 65.
Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
The fusing assembly may be damaged. Contact a service representative.
Background scatter results from bits of toner randomly distributed on the printed page.
The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.
If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.
If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties.
If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try a different paper. See page 33.
If characters are improperly formed and producing a wavy effect, the scanner unit may need service. For service, contact a service representative.
Color or Black background
Toner smear
If the amount of background shading becomes unacceptable:
Change to a lighter weight paper. See page 33.
Check the machine’s environment: very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the amount of background shading.
Remove the old print cartridge and install a new one. See page 65.
Clean the inside of the machine. See page 62.
Check the paper type and quality. See page 33.
Remove the print cartridge and install a new one. See page 65.
Page skew
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Ensure that the paper is loaded properly.
Check the paper type and quality. See page 33.
Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack.
Troubleshooting_77
CONDITION SUGGESTED SOLUTIONS
CONDITION SUGGESTED SOLUTIONS
Curl or wave
Wrinkles or creases
Back of printouts are dirty
Ensure that the paper is loaded properly.
Check the paper type and quality. Both high temperature and humidity can cause paper curl. See page 33.
Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.
Ensure that the paper is loaded properly.
Check the paper type and quality. See page 33.
Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.
Check for leaking toner. Clean the inside of the machine. See page 62.
Character Voids
A
Horizontal stripes
AaBbCc AaBbCc
AaBbCc AaBbCc AaBbCc
Curl
Character voids are white areas within parts of characters that should be solid black:
If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character voids are normal.
You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
The paper may not meet paper specifications. See page 33.
If horizontally aligned black streaks or smears appear:
The print cartridge may be installed improperly. Remove the cartridge and reinsert it.
The print cartridge may be defective. Remove the print cartridge and install a new one. See page 65.
If the problem persists, the machine may require repair. Contact a service representative.
If the printed paper is curled or paper does not feed into the machine:
Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.
Change the printer option and try again. Go to printer properties, click Paper tab, and set type to Thin Paper. Refer to the Software section for details.
•Use the Paper Stacking function. See page
38.
Solid Color or Black pages
A
Loose toner
The print cartridge may not be installed properly. Remove the cartridge and reinsert it.
The print cartridge may be defective and need replacing. Remove the print cartridge and install a new one. See page 65.
The machine may require repair. Contact a service representative.
Clean the inside of the machine. See page 62.
Check the paper type and quality. See page 33.
Remove the print cartridge and install a new one. See page 65.
If the problem persists, the machine may require repair. Contact a service representative.
An unknown image repetitively appears on a next few sheets or loose toner, light print, or contamination occurs.
Your printer is probably being used at an altitude of 1,000 m (3,281 ft) or above. The high altitude may affect the print quality such as loose toner or light imaging. You can set this option through Printer Settings Utility or Printer tab in printer driver’s properties. See page 29.

Copying problems

CONDITION SUGGESTED SOLUTIONS
Copies are too light or too dark.
Smears, lines, marks, or spots appears on copies.
Copy image is skewed.
Blank copies print out.
Use Darkness to darken or lighten the background of the copies.
If defects are on the original, use Darkness to lighten the background of your copies.
If no defects are on the original, clean the scan unit. See page 63.
Ensure that the original is face down on the scanner glass or face up in the ADF.
Check that the copy paper is loaded correctly.
Ensure that the original is face down on the scanner glass or face up in the ADF.
78 _Troubleshooting
CONDITION SUGGESTED SOLUTIONS

Scanning problems

Image rubs off the copy easily.
Frequent copy paper jams occur.
print cartridge produces fewer copies than expected before running out of toner.
Replace the paper in the tray with paper from a new package.
In high humidity areas, do not leave paper in the machine for extended periods of time.
Fan the stack of paper, then turn it over in the tray. Replace the paper in the tray with a fresh supply. Check/adjust the paper guides, if necessary.
Ensure that the paper is the proper paper weight. 80 g/m recommended.
Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared.
Your originals may contain pictures, solids, or heavy lines. For example, your originals may be forms, newsletters, books, or other documents that use more toner.
The machine may be turned on and off frequently.
The scanner lid may be left open while copies are being made.
2
(20 lb bond) paper is
CONDITION SUGGESTED SOLUTIONS
The scanner does not work.
The unit scans very slowly.
Make sure that you place the original to be scanned face down on the scanner glass, or face up in the ADF.
There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate.
Check that the USB cable is connected properly.
Make sure that the USB cable is not defective. Switch the cable with a known good cable. If necessary, replace the cable.
Check that the scanner is configured correctly. Check scan setting in the application you want to use to make certain that the scanner job is being sent to the correct port.
Check if the machine is printing received data. If so, scan the document after the received data has been printed.
Graphics are scanned more slowly than text.
Communication speed slows in scan mode because of the large amount of memory required to analyze and reproduce the scanned image. Set your computer to the ECP printer mode through BIOS setting. It will help to increase the speed. For details about how to set BIOS, refer to your computer user’s guide.
Message appears on your computer screen:
“Device can't be set to the H/W mode you want.”
“Port is being used by another program.”
•“Port is Disabled.
“Scanner is busy receiving or printing data. When the current job is completed, try again.”
“Invalid handle.”
“Scanning has failed.”
There may be a copying or printing job in progress. When that job is complete, try your job again.
The Selected port is currently being used. Restart your computer and try again.
The printer cable may be improperly connected or the power may be off.
The scanner driver is not installed or the operating environment is not set up properly.
Ensure that the machine is properly connected and the power is on, Then restart your computer.
The USB cable may be improperly connected or the power may be off.
Troubleshooting_79

Network Scan problems

CONDITION SUGGESTED SOLUTIONS
CONDITION SUGGESTED SOLUTIONS
I cannot find a scanned image file.
I cannot find the scanned image file after scanning.
I forgot my ID and PIN.
I cannot view the Help file.
I cannot use the Xerox Network Scan Manager
You can check the scanned file’s destination in the Advanced page in the Network Scan program’s Properties screen.
Check if the scanned file’s application is on your computer.
•Check Send image immediately to the
specified folder using an associated default application in the Advanced page in
the Network Scan program’s Properties screen to open the scanned image immediately after scanning.
Check your ID and PIN in the Server page in the Network Scan program’s Properties screen.
To view the Help file, you need to have Internet Explorer 4 service pack 2 or above.
Check your operating system. Supporting operating systems are Windows 2000/XP/2003/ Vista.

Fax problems

CONDITION SUGGESTED SOLUTIONS
The machine is not working, there is no display and the buttons are not working.
No dial tone sounds. Check that the phone line is connected
Unplug the power cord and plug it in again.
Ensure that there is power to the electrical outlet.
properly.
Check that the phone socket in the wall is working by plugging in another phone.
The machine does not send.
The incoming fax has blank spaces or is of poor-quality.
Some of the words on an incoming fax are stretched.
There are lines on the originals you send.
The machine dials a number, but a connection with the other fax machine fails.
Faxes do not store in memory.
Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top.
Make sure that the original is loaded in the ADF or on the scanner glass.
Sending should show up on the display.
Check the fax machine you are sending to, to see if it can receive your fax.
The fax machine sending you the fax may be faulty.
A noisy phone line can cause line errors.
Check your machine by making a copy.
The print cartridge may be empty. Replace the print cartridge, referring to page 65.
The fax machine sending you the fax had a temporary document jam.
Check your scan unit for marks and clean it. See page 63.
The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and ask her/ him to sort out the problem.
There may not be enough memory space to store the fax. If the display shows the Memory Full message, delete from memory any faxes you no longer need and then try again to store the fax.
You may have chosen the wrong paper settings in the user option setting. For details about paper settings, see page 33.
The numbers stored in memory do not dial correctly.
The original does not feed into the machine.
Faxes are not received automatically.
80 _Troubleshooting
Make sure that the numbers are stored in memory correctly. Print an address book list, referring to page 57.
Make sure that the paper is not wrinkled and you are putting it in correctly. Check that the original is the right size, not too thick or thin
Make sure that the ADF is firmly closed.
The ADF rubber pad may need to be replaced. See page 66.
The receiving mode should be set to Fax.
Make sure that there is paper in the tray.
Check to see if the display shows any error message. If it does, clear the problem.

Common PostScript problems (WorkCentre 3220 only)

The following situations are PS language specific and may occur when several printer languages are being used.
To receive a printed or screen-displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section
PROBLEM
PostScript file cannot be printed.
“Limit Check Error” message appears.
A PostScript error page prints.
The optional tray is not selected in the driver.
POSSIBLE
CAUSE
The PostScript driver may not be installed correctly.
The print job was too complex.
The print job may not be PostScript.
The printer driver has not been configured to recognize the optional tray.
SOLUTION
Install the PostScript driver, referring to Software section.
Print a configuration page and verify that the PS version is available for printing.
If the problem persists, contact a service representative.
You might need to reduce the complexity of the page or install more memory.
Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine.
Open the PostScript driver properties, select the
Settings
option of the
Options
tab, and set the
Installable
section to
Device
Tray
Installed

Common Windows problems

CONDITION SUGGESTED SOLUTIONS
“File in Use” message appears during installation.
“General Protection Fault”, “Exception OE”, “Spool32”, or “Illegal Operation” messages appear.
“Fail To Print”, “A printer timeout error occurred.” messages appear.
Refer to the Microsoft Windows documentation that came with your computer for further information on Windows error messages.
Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver.
Close all other applications, reboot Windows and try printing again.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready mode or after printing has been completed, check the connection and/or whether an error has occurred.

Common Linux problems

CONDITION SUGGESTED SOLUTIONS
The machine does not print.
.
The machine does not print whole pages and its output is half page printed.
Check if the printer driver is installed in your system. Open Unified Driver configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers. Make sure that your machine is displayed on the list. If not, invoke Add new printer wizard to set up your device.
Check if the printer is started. Open Printers configuration and select your machine on the printers list. Look at the description in the Selected printer pane. If its status contains “(stopped)” string, press the Start button. After that normal operation of the printer should be restored. The “stopped” status might be activated when some problems in printing occurred. For instance, this could be an attempt to print document when port is claimed by a scanning application.
Check if the port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of different “consumer” application to the same port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other “consumer” will encounter “device busy” response. You should open ports configuration and select the port assigned to your printer. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present owner is not functioning properly.
Check if your application has special print option such as “-oraw”. If “-oraw” is specified in the command line parameter then remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit command line parameter in the command item.
The CUPS (Common Unix Printing System) version distributed with SuSE Linux 9.2 (cups-1.1.21) has a problem with ipp (Internet Printing Protocol) printing.Use the socket printing instead of ipp or install later version of CUPS (cups-1.1.22 or higher).
It is a known problem that occurs when a color printer is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and reported to bugs.ghostscript.com as Ghostscript Bug
688252. The problem is solved in AFPL Ghostscript v.
8.52 or above. Download the latest version of AFPL Ghostscript from http://sourceforge.net/ projects/ghostscript/ and install it to solve this problem.
Troubleshooting_81
CONDITION SUGGESTED SOLUTIONS
CONDITION SUGGESTED SOLUTIONS
I cannot scan via Gimp Front-end.
I encounter error “Cannot open port device file” when printing a document.
The machine does not appear on the scanners list.
Check if Gimp Front-end has “Xsane: Device dialog.” on the “Acquire” menu. If not, you should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detail information, refer to the Help for Linux distribution CD or Gimp Front-end application.
If you wish to use other kind of scan application, refer to the Help for application.
Avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known versions of CUPS server break the print job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks port while printing, the abrupt termination of the driver keeps the port locked and therefore unavailable for subsequent print jobs. If this situation occurred, try to release the port.
Check if your machine is attached to your computer. Make sure th properly via the USB port and is turned on.
Check if the scanner driver for your machine is installed in your system. Open Unified Driver configurator, switch to Scanners configuration, then press Drivers. Make sure that driver with a name corresponding to your machine's name is listed in the window. Check if the port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of different “consumer” application to the same port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other “consumer” will encounter “device busy” response. This can usually happen while starting scan procedure, and appropriate message box appears. To identify the source of the problem, you
• should open ports configuration and select the port assigned to your scanner. port's symbol / dev/mfp0 corresponds to LP:0 designation displayed in the scanners’ options, /dev/mfp1 relates to LP:1 and so on. USB ports start at / dev/mfp4, so scanner on USB:0 relates to /dev/ mfp4 respectively and so forth sequentially. In the Selected port pane you can see if the port is occupied by some other appli the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present port's owner is not functioning properly.
at it is connected
cation. If this is
The machine does not scan.
Refer to Linux User’s Guide that came with your computer for further information on Linux error messages.
Check if a document is loaded machine.
Check if your machine is connected to the computer. Make sure if it is connected properly if I/O error is reported while scanning.
Check if the port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of different “consumer” application to the same port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other “consumer” will encounter “device busy” response. This can usually happen while starting scan procedure, and appropriate message box will be displayed. To identify the source of the problem, you should open ports configuration and select the port assigned to your scanner. port’s symbol / dev/mfp0 corresponds to LP:0 designation displayed in the scanners’ options, /dev/mfp1 relates to LP:1 and so on. USB ports start at / dev/mfp4, so scanner on USB:0 relates to /dev/ mfp4 respectively and so forth sequentially. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present port’s owner is not functioning properly.
into the

Common Macintosh problems

CONDITION SUGGESTED SOLUTIONS
The printer does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing.
The document has printed, but the print job has not disappeared from the spooler in Mac OS 10.3.2.
Some letters are not displayed normally during the Cover page printing.
Incompatibility between the PDF file and the Acrobat products: Printing the PDF file as an image may solve this problem. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Update your Mac OS to OS 10.3.3. or higher.
This problem is caused because Mac OS cannot create the font during the Cover page printing. English alphabet and numbers are displayed normally at the Cover page.
82 _Troubleshooting
Refer to Mac OS User’s Guide that came with your computer for further information on Mac OS error messages.

ordering supplies and accessories

This chapter provides information on purchasing cartridges and accessories available for your machine.
This chapter includes:
Supplies
Accessories
The optional parts or features may differ by countries. Contact your sales representatives whether the part you want is available in your country.
How to purchase

ACCESSORIES

You can purchase and install accessories to enhance your machine’s performance and capacity.

SUPPLIES

When the toner runs out, you can order the following type of print cartridge for your machine:
TYPE
Standard yield print cartridge Average cartridge yield 2,000 standard
pages.
High yield print cartridge Average cartridge yield 4,000 standard
pages.
a.Declared yield value in accordance with ISO/IEC 19752.
When purchasing new print cartridges or other supplies, these must be purchased in the same country where the machine was purchased. Otherwise, print cartridges or other supplies will be incompatible with your machine, as configurations of print cartridges and other supplies vary, depending on the specific country.
Average yield
a
ACCESSORY DESCRIPTION PART NUMBER
Memory module Extends your
machine’s memory capacity.
Optional tray 2 If you are
experiencing frequent paper supply problems, you can attach an additional 250 sheet tray. You can print documents in various sizes and types of print materials.
098N02189
098N02204

HOW TO PURCHASE

To order Xerox-authorized supplies or accessories, contact your local Xerox dealer or the retailer where you purchased your machine, or visit
www.xerox.com/office/support
information on calling for technical support.
and select your product name or number for
83 _Ordering supplies and accessories

installing accessories

Your machine is a full-featured model that has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, Xerox makes several accessories available to enhance your machine’s capabilities.
This chapter includes:
Precautions to take when installing accessories Upgrading a memory module

PRECAUTIONS TO TAKE WHEN INSTALLING ACCESSORIES

Disconnect the power cord Never remove the control board cover while the power is turned on. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories.
Discharge static electricity The control board and internal accessories (memory module) are sensitive to static electricity. Before installing or removing any internal accessories, discharge static electricity from your body by touching something metal, such as the metal back plate on any device plugged into a grounded power source. If you walk around before finishing the installation, repeat this procedure to discharge any static electricity again.
When installing accessories, battery inside the machine is a service component. Do not change it by yourself. Risk of explosion if battery is replaced by an incorrect type. Dispose used batteries according to the instructions.

UPGRADING A MEMORY MODULE

Your machine has a small outline dual in-line memory module (SODIMM). Use this memory module slot to install additional memory. When you are expanding the memory capacity, you can add a memory module to the vacant memory slot. Your machine has 128 MB memory, and you can add a 256 MB memory module. Order information is provided for optional memory module. (see "Memory module" on page 83.)

Installing a memory module

1. Turn the machine off and unplug all cables from the machine.
2. Open the control board cover.
4. Holding the memory module by the edges, align the memory module on
the slot at about a 30-degree tilt. Make sure that the notches of the module and the grooves on the slot fit each other.
The notches and grooves illustrated above may not match those on an actual memory module and its slot.
5. Press the memory module into the slot with care until you hear a 'click'.
Do not press the memory module strongly or the module may be damaged. If the module does not seem to fit into the slot properly, carefully try the previous procedure again.
6. Replace the control board cover.
7. Reconnect the power cord and printer cable, and turn the machine on.
To release the memory module, pull the two tabs on the sides of the slot outwards, then the module springs out.
3. Take out a new memory module from the plastic bag.
Installing accessories_84

Activating the added memory in the PS printer properties

After installing the memory module, you need to select it in the printer properties of the PostScript printer driver in order to use it.
1. Make sure that the PostScript printer driver is installed on your computer. For details about installing the PS printer driver, see Software secion.
2. Click the Windows Start menu.
3. For Windows 2000, select Settings and then Printers.
For Windows XP/2003, select Printers and Faxes. For Windows Vista, select Control Panel > Hardware and Sound >
Printers.
4. Select the Xerox WorkCentre 3220 PS printer.
5. Click the right mouse button on the printer icon and select Properties.
6. For Windows 2000/XP/2003/Vista, select Device Settings.
7. Select the amount of memory you installed from Installable Options
8. Click OK.
section.
Printer Memory
in the
Installing accessories_85

specifications

This chapter guides you about this machine’s specifications such as various features.
This chapter include:
General specifications
Printer specifications
Scanner specifications
Copier specifications
Facsimile specifications

GENERAL SPECIFICATIONS

The symbol * optional feature depending on machines.
ITEM DESCRIPTION
ADF Capacity ADF document
size Paper input
capacity
Paper output capacity
Power rating AC 110 - 127 V or AC 220 - 240 V
Power consumption
Noise Level
Default time to power save mode from ready mode
Boot-up time Less than 15 seconds (from sleep mode)
Up to 50 sheets 75 g/m Width: 142 to 216 mm (5.6 x 8.5 inches)
Length: 148 to 356 mm (5.8 x 14 inches)
Tray: 250 sheets for plain paper, 80 g/m bond)
Manual tray: 1 sheet for paper
Optional tray: 250 sheets for plain paper, 80 g/m (20 lb bond)
For details about paper input capacity, see 34 page.
Face down: 150 sheets 75 g/m
See the Rating label on the machine for the correct voltage, frequency (hertz) and type of current for your machine.
Average operating mode: Less than 450 WH
Ready mode: Less than 60 WH
Power save mode: Less than 12 WH
Power off mode: 0 WH
a
WorkCentre 3210
WorkCentre 3220
WorkCentre 3210: 1 Minute
WorkCentre 3220: 5 Minutes
Ready mode: Less than 26 dBA
Printing mode: Less than 49 dBA
Copying mode: Less than 52 dBA
Ready mode: Less than 26 dBA
Printing mode: Less than 50 dBA
Copying mode: Less than 52 dBA
2
(20 lb bond)
2
(20 lb bond)
2
(20 lb
ITEM DESCRIPTION
Memory (Expandable)*
External dimension (W x D x H)
Weight (Including consumables)
Package weight
2
Duty cycle (Monthly)
Fusing temperature
a.Sound Pressure Level, ISO 7779 b.Declared yield value in accordance with ISO/IEC 19752. The number
of pages may be affected by operating environment, printing interval, media type, and media size.
c.It varies depending on the product configuration.
128 MB (max. 384 MB)
445.2 x 410.5 x 395.3 mm (17.53 x 16.16 x 15.56 inches) without optional tray
WorkCentre 3210: 13.8 Kg (30.73 lbs)
WorkCentre 3220: 13.9 Kg (30.45 lbs)
Paper: 2.8 Kg (6.2 lbs)
Plastic: 0.76 Kg (1.7 lbs)
WorkCentre 3210: Up to 35,000 pages
WorkCentre 3220: Up to 50,000 pages 180 °C (356 °F)
Operating environment
Display 16 characters x 2 lines Print cartridge
b
life
Temperature: 15 to 30 °C (59 to 86 °F)
Humidity: 20 to 80% RH
Average cartridge yield 4,000 standard pages. (Shipped with 2,000 pages Starter print cartridge
c
.)
Specifications_86

PRINTER SPECIFICATIONS SCANNER SPECIFICATIONS

ITEM DESCRIPTION
Printing method Laser beam printing
Printing speed
a
WorkCentre 3210: Up to 24 ppm (A4), 24 ppm (Letter)
WorkCentre 3220: Up to 28 ppm(A4), 30 ppm (Letter)
Duplex printing
WorkCentre 3220: Up to 14 ipm (A4/Letter)
speed
First print out time
From ready
WorkCentre 3210: Less than 9.5 seconds
WorkCentre 3220: Less than 8.5 seconds
From coldboot
WorkCentre 3210: Less than 17 seconds
WorkCentre 3220: Less than 16 seconds
Print resolution Up to 1,200 dpi effective output
Printer language WorkCentre 3210: PCL6
WorkCentre 3220: PCL6, PostScript 3
b
OS compatibility
Windows: 2000/XP/2003/Vista
Linux: Various Linux OS
Macintosh: Mac OS X 10.3~10.5
Interface High speed USB 2.0
Ethernet 10/100 Base TX (embedded type)
ITEM DESCRIPTION
Compatibility TWAIN standard/WIA standard
Scanning
Color CIS
method
TWAIN
Optical
standard
Enhanced: Up to 4,800 x 4,800 dpi
ADF: Up to 600 x 600 dpi
Resolutiona
WIA standard
b
Scanner glass: Up to 1,200 x 1,200 dpi
Scan to USB: 100, 200, 300 dpi
Scan to E-mail (WorkCentre 3220 only): 100, 200, 300 dpi
Scan to Application: 75, 150, 200, 300, 600 dpi
Network
BMP, TIFF, PDF, JPEGc(color only)
Scan File format
Effective scanning
Scanner glass: 297 mm (11.7 inches)
ADF: 348 mm (13.7 inches)
length
Effective
Max. 208 mm (8.2 inches)
scanning width
ADF: Up to 600 x 600 dpi
Scanner glass: Up to 1,200 x 1,200 dpi
a. It will be affected by operating system used, computing performance,
application software, connecting method, media type, media size and job complexity.
b.Visit www.xerox.com/office/support to download the latest software
version.
Color bit depth
Mono bit depth
a.Due to the applications for scanning, the maximum resolution might
differ.
Internal: 24 bit
External: 24 bit
1 bit for Lineart & Halftone
8 bit for gray scale
b.WIA standard supports only the optical resolution. c. JPEG is not available when you select the mono mode in scan color.
Specifications_87

COPIER SPECIFICATIONS FACSIMILE SPECIFICATIONS

ITEM DESCRIPTION
a
Copy Speed
WorkCentre 3210: Up to 24 cpm (A4), 24 cpm (Letter)
WorkCentre 3220: Up to 28 cpm(A4), 30 cpm (Letter)
Copy
Text Scan/Printing: Up to 600 x 600 dpi
resolution
Text/ photo
Scan/Printing: Up to 600 x 600 dpi
Photo Scan/Printing: Up to 600 x 600 dpi
Zoom range ADF: 25% to 100%
Scanner glass: 25% to 400%
a.Copy speed is based on Single Document Multiple Copy.
The fax feature may not be supported depending on machines.
ITEM DESCRIPTION
Compatibility ITU-T G3, ECM
Applicable line Public Switched Telephone Network (PSTN) or
behind PABX
Data coding MH/MR/MMR/JBIG/JPEG
Modem speed 33.6 Kbps
Transmission
Up to 3 seconds/page
a
speed
Maximum
356 mm (14 inches)
document length
Resolution Standard: Up to 203 x 98 dpi
Fine/Photo: Up to 203 x 196 dpi
Super Fine: Up to 300 x 300 dpi (Receiving only)
Color: Up to 200 x 200 dpi
Memory 3.2 MB (Approx. 260 pages)
Halftone 256 levels
a.Standard resolution, MMR(JBIG), Maximum modem speed, Phase ”C”
by ITU-T No. 1 chart, Memory Tx, ECM.
88 _Specifications

glossary

The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user's guide.
ADF
An Automatic Document Feeder (ADF) is a mechanism that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking. It was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the color of a single pixel in a bitmapped image. Higher color depth gives a broader range of distinct colors. As the number of bits increases, the number of possible colors becomes impractically large for a color map. 1-bit color is commonly called as monochrome or black and white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem (GDI), and used commonly as a simple graphics file format on that platform.
BOOTP
Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When collation is selected, the device prints an entire set before printing additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or monitoring instruments are displayed. They are typically found in front of the machine.
Coverage
It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that an A4 sided paper has about 5% image or text on it. So, if the paper or original has complicated images or lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to exchange data between disparate applications. The file format, as it is used in Microsoft Excel, has become a pseudo standard throughout the industry, even among non-Microsoft platforms.
DADF
A Duplex Automatic Document Feeder (DADF) is a mechanism that will automatically feed and flip over an original sheet of paper so that the machine can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box state, reset, or initialized.
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts.
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all the data within the machine like printing data, received fax data.
DNS
The Domain Name Server (DNS) is a system that stores information associated with domain names in a distributed database on networks, such as the Internet.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing. Generally, higher DPI results in a higher resolution, more visible detail in the image, and a larger file size.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers.
Duplex
A mechanism that will automatically flip over a sheet of paper so that the machine can print (or scan) on both sides of the paper. A printer equipped with a Duplex can print double-sided of paper.
Duty Cycle
Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day.
ECM
Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise.
Emulation
Emulation is a technique of one machine obtaining the same results as another.
89 _Glossary
An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated, often considering its internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area networks (LANs). It defines wiring and signaling for the physical layer, and frame formats and protocols for the media access control (MAC)/data link layer of the OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most widespread LAN technology in use during the 1990s to the present.
EtherTalk
A suite of protocols developed by Apple Computer for computer networking. It was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to allow a third party device such as a coin operated device or a card reader. Those devices allow the pay-for-print service on your machine.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet).
Fuser Unit
The part of a laser printer that melts the toner onto the print media. It consists of a hot roller and a back-up roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer.
Gateway
A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network.
Grayscale
A shades of gray that represent light and dark portions of an image when color images are converted to grayscale; colors are represented by various shades of gray.
Halftone
An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of a large number of dots, while lighter areas consist of a smaller number of dots.
HDD
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity.
IEEE 1284
The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector type on the end of the parallel cable that attaches to the peripheral (for example, a printer).
Intranet
A private network that uses Internet Protocols, network connectivity, and possibly the public telecommunication system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard.
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more capable and secure printing solution than older ones.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking protocol used by the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities to TCP. IPX/SPX was primarily designed for local area networks (LANs), and is a very efficient protocol for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from national standards bodies. It produces world-wide industrial and commercial standards.
ITU-T
The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications. Its main tasks include standardization, allocation of the radio spectrum, and organizing interconnection arrangements between different countries to allow international phone calls. A -T out of ITU-T indicates telecommunication.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, particularly for faxes, but can also be used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy compression for photographic images. It is the format used for storing and transmitting photographs on the World Wide Web.
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/ IP.
90 _Glossary
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine.
MAC address
Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC address is a unique 48-bit identifier usually written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c­34-11-4e). This address is usually hard-coded into a Network Interface Card (NIC) by its manufacturer, and used as an aid for routers trying to locate machines on large networks.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc.
MH
Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook­based run-length encoding scheme optimized to efficiently compress white space. As most faxes consist mostly of white space, this minimizes the transmission time of most faxes.
MMR
Modified Modified READ (MMR) is a compression method recommended by ITU-T T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also demodulates such a carrier signal to decode transmitted information.
MR
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR encodes the first scanned line using MH. The next line is compared to the first, the differences determined, and then the differences are encoded and transmitted.
NetWare
A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser beam emitted from a laser printer, and it is usually green or gray colored and a cylinder shaped.
An exposing unit of a drum is slowly worn away by its usage of the printer, and it should be replaced appropriately since it gets scratches from grits of a paper.
Originals
The first example of something, such as a document, photograph or text, etc, which is copied, reproduced or translated to produce others, but which is not itself copied or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self-contained, functional layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network, Data Link and Physical.
PABX
A private automatic branch exchange (PABX) is an automatic telephone switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a printer protocol and has become an industry standard. Originally developed for early inkjet printers, PCL has been released in varying levels for thermal, matrix printer, and page printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format.
PostScript
PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. ­that is run in an interpreter to generate an image.
Printer Driver
A program used to send commands and transfer data from the computer to the printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used on a printer, a scanner, a fax or, a copier.
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute.
PRN file
An interface for a device driver, this allows software to interact with the device driver using standard input/output system calls, which simplifies many tasks.
Protocol
A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints.
PS
See PostScript.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched telephone networks which, on industrial premises, is usually routed through the switchboard.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution.
SMB
Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter­process communication mechanism.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text­based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a client-server protocol, where the client transmits an email message to the server.
Glossary_91
Subnet Mask
The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each transmission such as job status, transmission result and number of pages sent. This report can be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image format. TIFF describes image data that typically come from scanners. TIFF images make use of tags, keywords defining the characteristics of the image that is included in the file. This flexible and platform-independent format can be used for pictures that have been made by various image processing applications.
Print cartridge
A kind of bottle within a machine like printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be melted by the heat of the fuser, causing it to bind to the fibers in the paper.
TWAIN
An industry standard for scanners and software. By using a TWAIN­compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program.; an image capture API for Microsoft Windows and Apple Macintosh operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network shares in Window NT and other Microsoft products. The format of a UNC path is: \\<servername>\<sharename>\<Additional directory>
URL
Uniform Resource Locator (URL) is the global address of documents and resources on the Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located.
USB
Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals.
Watermark
A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light. Watermarks were first introduced in Bologna, Italy in 1282; they have been used by papermakers to identify their product, and also on postage stamps, currency, and other government documents to discourage counterfeiting.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally introduced in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner.
92 _Glossary

index

A
Address Book
group dial numbers 56 speed dial numbers 56
Address Book, use 45
ADF rubber pad, replace 66
ADF, load 32
adjustment
altitude 29
alarm sound 30
Ans/Fax mode, receiving mode 50
C
characters, enter 30
cleaning
drum 66 inside 62 outside 62 scan unit 63
clock mode 29
collation, special copy 40
control panel 20
copying
2-up, 4-up 41 clone 41 collation 40 darkness 39 default setting, change 40 ID card copy 40 original type 39 poster 41 time out, set 42
D
date and time, set 29
default mode, change 30
delayed fax 51
display language, change 29
driver
installation 28
DRPD (Distinctive Ring Pattern Detection)
50
drum, clean 66
F
fax header, set 48
Fax mode, receiving mode 50
fax number, set 48
faxing
default settings, change 55 delayed faxes 51 fax setup 54 forwarding faxes 52 Multiple Send faxes 51 priority faxes 52 receiving faxes 49 sending faxes 49
Forwarding 52
G
Group dial numbers, set 56
I
ID card, special copy 40
ID copy 20
J
jam
clearing paper from the tray1 70 tips for avoiding paper jams 69
jam, clear
document 69
job timeout, set 31
K
key sound 30
L
LED
Status 21
Linux problems 81
loading originals
ADF 32 scanner glass 32
M
machine ID, set 48
Maintenance
maintenance parts 66 print cartridge 64
memory module
installing 84 ordering 83
memory, clear 62
Multiple Sned faxes 51
N
network
setting up 26
network scan
scanning 44
Network Scan program
adding scanners 43 problems 80
O
optional tray 83
originals
jam, clear 69 loading 32
P
paper
changing the size 36 clearing jam 70 loading in the optional tray 37 loading in the tray1 37 printing special materials 37
paper guidelines 35
paper tray, set
copy 39 fax 49
paper type
setting 38
PostScript
problems 81
power save mode 31
print cartridge
cleaning 66 replacing 66
print quality problems, solve 76
Index_93
printing
reports 61 USB memory 59
priority fax 52
problem, solve
copying 78 faxing 80 Linux 81 Network Scan 80 paper feeding 75 printing quality 76 scanning 79 Windows 81
R
receiving a fax
in Ans/Fax mode 50 in DRPD mode 50 in Fax mode 50 in Secure Receiving mode 51 in Tel mode 50
receiving modes 49
redialing
automatically 49 manually 49
replacing
ADF rubber pad 66
replacing components
print cartridge 65
replacing, print cartridge 66
reports, print 61
ringer 30
speaker volume 30
special copy features 40
speed dial numbers, set 56
supplies
checking life 66 expected print cartridge life 64
T
Tel mode, receiving mode 50
toner save mode 31
tray
adjusting the width and length 36
U
USB flash memory
data backup 59 managing 60 printing 59 scanning 58
using
SetIP 27
V
volume, adjust
ringer 30 speaker 30
W
Windows problems 81
S
scanner glass
cleaning 63 loading documents 32
scanning
default setting, change 45 to email 44 to network computer 44 USB flash memory 58
secure receiving mode 51
sending a fax
automatically 49
setting
font 31
sounds, set 30
speaker sound 30
94_Index
Software section
Contents
1. Installing Printer Software in Windows
Installing Printer Software ................................................................................................................................................ 4
Installing Software for Local Printing .................................................................................................................... 4
Installing Software for Network Printing ................................................................................................................ 6
Reinstalling Printer Software ............................................................................................................................................ 9
Removing Printer Software ............................................................................................................................................ 10
2. Using SetIP
Installing SetIP ............................................................................................................................................................... 11
Using SetIP .................................................................................................................................................................... 11
3. Basic Printing
Printing a Document ....................................................................................................................................................... 13
Printing to a file (PRN) ................................................................................................................................................... 14
Printer Settings ............................................................................................................................................................... 14
Layout Tab .......................................................................................................................................................... 15
Paper Tab ........................................................................................................................................................... 15
Graphics Tab ...................................................................................................................................................... 16
Extras Tab .......................................................................................................................................................... 17
About Tab ........................................................................................................................................................... 18
Printer Tab .......................................................................................................................................................... 18
Using a Favorite Setting ..................................................................................................................................... 18
Using Help .......................................................................................................................................................... 18
4. Advanced Printing
Printing Multiple Pages on One Sheet of Paper (N-Up Printing) .................................................................................... 19
Printing Posters .............................................................................................................................................................. 20
1
Printing Booklets ........................................................................................................................................................... 20
Printing on Both Sides of Paper ..................................................................................................................................... 21
Printing a Reduced or Enlarged Document .................................................................................................................... 21
Fitting Your Document to a Selected Paper Size ........................................................................................................... 21
Using Watermarks .......................................................................................................................................................... 22
Using an Existing Watermark ............................................................................................................................. 22
Creating a Watermark ........................................................................................................................................ 22
Editing a Watermark ........................................................................................................................................... 22
Deleting a Watermark ......................................................................................................................................... 22
Using Overlays ............................................................................................................................................................... 23
What is an Overlay? ........................................................................................................................................... 23
Creating a New Page Overlay ............................................................................................................................ 23
Using a Page Overlay ......................................................................................................................................... 23
Deleting a Page Overlay ..................................................................................................................................... 23
5. Using Windows PostScript Driver (WorkCentre 3220)
Printer Settings ............................................................................................................................................................... 24
Advanced
Using Help .......................................................................................................................................................... 24
.......................................................................................................................................................... 24
6. Sharing the Printer Locally
Setting Up a Host Computer .......................................................................................................................................... 25
Setting Up a Client Computer ......................................................................................................................................... 25
7. Scanning
Scanning Process with TWAIN-enabled Software ......................................................................................................... 26
Scanning Using the WIA Driver ...................................................................................................................................... 26
Windows XP ....................................................................................................................................................... 26
Windows Vista .................................................................................................................................................... 26
8. Using Utility Applications
Using Printer Settings Utility ........................................................................................................................................... 27
Using Onscreen Help ......................................................................................................................................... 27
2
Opening the Troubleshooting Guide .............................................................................................................................. 27
Changing the Status Monitor Program Settings ............................................................................................................. 27
9. Using Your Printer in Linux
Getting Started ............................................................................................................................................................... 28
Installing the Unified Linux Driver ................................................................................................................................... 28
Installing the Unified Linux Driver ....................................................................................................................... 28
Uninstalling the Unified Linux Driver ................................................................................................................... 29
Using the Unified Driver Configurator ............................................................................................................................. 30
Opening the Unified Driver Configurator ............................................................................................................ 30
Printers Configuration ......................................................................................................................................... 30
Scanners Configuration ...................................................................................................................................... 31
Ports Configuration ............................................................................................................................................. 31
Configuring Printer Properties ........................................................................................................................................ 32
Printing a Document ....................................................................................................................................................... 32
Printing from Applications ................................................................................................................................... 32
Printing Files ....................................................................................................................................................... 33
Scanning a Document .................................................................................................................................................... 33
Using the Image Manager .................................................................................................................................. 34
10. Using Your Printer with a Macintosh
Installing Software .......................................................................................................................................................... 36
Printer driver ....................................................................................................................................................... 36
Setting Up the Printer ..................................................................................................................................................... 37
For a Network-connected ................................................................................................................................... 37
For a USB-connected ......................................................................................................................................... 38
Installable Options .......................................................................................................................................................... 38
Printing ........................................................................................................................................................................... 39
Printing a Document ........................................................................................................................................... 39
Changing Printer Settings ................................................................................................................................... 39
Printing Multiple Pages on One Sheet of Paper ................................................................................................. 41
Duplex Printing ................................................................................................................................................... 41
Scanning ........................................................................................................................................................................ 42
Scanning with USB ............................................................................................................................................. 42
3
1 Installing Printer Software in
Windows
This chapter includes:
Installing Printer Software
Reinstalling Printer Sof tware
Removing Printer Software
N
OTE
: The following procedure is based on Windows XP, for other operating systems, refer to the corresponding Windows user's guide or online help.

Installing Printer Software

You can install the printer software for local printing or network printing. To install the printer software on the computer, perform the appropriate installation procedure depending on the printer in use.
A printer driver is software that lets your computer communicate with your printer. The procedure to install drivers may differ depending on the operating system you are using.
All applications should be closed on your PC before beginning installation.
If the installation window does not appear, click
Run
. Type
X:\Setup.exe
represents your drive and click If you use Windows Vista, click
Accessories
If the
Setup.exe
the
3
Click
4
Select
User Account Control
AutoPlay
Install Software
Typical inst allation for a local printer
window appears in Windows Vista, click
in
Install or run program
, replacing “X” with the letter which
OK
.
Start
Run
, and type
.
X:\Setup.exe
window.
Start
All programs
.
field, and click
. Click
and then
Run
Continue
Next
.
in
Installing Software for Local Printing
A local printer is a printer directly attached to your computer using the printer cable supplied with your printer, such as a USB or parallel cable. If your printer is attached to a network, skip this step and go to “Installing Software for Network Printing” on page 6.
You can ins tall the printer software using the typical or custom method.
N
OTE
: If the “New Hardware Wizard” window appears during the installation procedure, click in the upper right corner of the box to close the window, or click
Typical Installation
This is recommended for most users. All components necessary for printer operations will be installed.
1
Make sure that the printer is connected to your computer and powered on.
2
Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window
appears.
Cancel
.
4

Installing Printer Software in Windows

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