26Introduction
26Supported operating systems
27Locating the WorkCentre 3210 or WorkCentre 3220 IP Address
27Accessing CentreWare Internet Services (CWIS)
27Configuring network protocol via the machine
27Setting Ethernet speed
27Restoring the network configuration
27Printing a network configuration page
27Using SetIP program
28 Installing the software
29 Machine's basic settings
29Altitude adjustment
29Changing the display language
29Setting the date and time
29Changing the clock mode
30Changing the default mode
30Setting sounds
30Entering characters using the number keypad
31Using the save modes
31Setting print job timeout
31Changing the font setting
LOADING ORIGINALS AND PRINT MEDIA
32
32 Loading originals
32On the scanner glass
32In the ADF
33 Selecting print media
34Specifications on print media
35Media sizes supported in each mode
35Guidelines for selecting and storing print media
35Guidelines for special print media
36 Changing the size of the paper in the paper tray
37 Loading paper
37Loading paper in the tray 1 or optional tray
37 Printing on special print materials
Contents_1
contents
38 Adjusting the output support
38Stacking papers firmly
38 Setting the paper size and type
COPYING
39
SCANNING
43
39 Selecting the paper tray
39 Copying
39 Changing the settings for each copy
39Darkness
39Original Type
39Reduced or enlarged copy
40 Changing the default copy settings
40 ID card copying
40 Using special copy features
42 Printing on both sides of paper
42 Setting copy timeout
43 Scanning basics
43 Scanning from the control panel
43Scanning to application programs for USB connections
43 Scanning using a network connection
43Preparing for network scanning
44Scanning to a network client
44Scanning to Email
45 Changing the settings for each scan job
45 Changing the default scan settings
45 Setting up Address Book
45Registering speed email numbers
45Configuring group email numbers
45Using Address Book entries
46Searching Address Book for an entry
46Printing Address Book
2_Contents
BASIC PRINTING
47
FAXING
48
47 Printing a document
47 Canceling a print job
48 Sending a fax
48Setting the fax header
48Adjusting the document settings
49Sending a fax automatically
49Sending a fax manually
49Confirming a transmission
49Automatic redialing
49Redialing the last number
49 Receiving a fax
49Selecting the paper tray
49Changing receiving modes
50Receiving automatically in Fax mode
contents
50Receiving manually in Tel mode
50Receiving manually using an extension telephone
50Receiving automatically in Ans/Fax mode
50Receiving faxes using DRPD mode
51Receiving in secure receiving mode
51Activating secure receiving mode
51Receiving faxes in memory
51 Other ways to fax
51Sending a fax to multiple destinations
51Sending a delayed fax
52Sending a priority fax
52Forwarding faxes
53Sending a Fax from a PC
54 Fax setup
54Changing the fax setup options
55Changing the default document settings
56Printing sent fax report automatically
56Setting up Address Book
USING USB FLASH MEMORY
58
MAINTENANCE
61
58 About USB memory
58 Plugging in a USB memory device
58 Scanning to a USB memory device
58Scanning
59Customizing Scan to USB
59 Printing from a USB memory device
59To print a document from a USB memory device:
59 Backing up data
59Backing up data
59Restoring data
60 Managing USB memory
60Deleting an image file
60Formatting a USB memory device
60Viewing the USB memory status
61 Printing reports
61Printing a report
62 Clearing memory
62 Firmware update
62 Cleaning your machine
62Cleaning the outside
62Cleaning the inside
63Cleaning the scan unit
64 Maintaining the cartridge
64Print cartridge storage
64Expected cartridge life
64Redistributing toner
65 Replacing the print cartridge
66Cleaning the drum
66Clearing the Toner Empty message
66 Maintenance parts
66Checking replaceables
66Replacing the ADF rubber pad
67Replacing the ADF feed roller
67Replacing the transfer roller
68Replacing the pick up roller
68 Managing your machine from the website
Contents_3
contents
68 Checking the machine’s serial number
TROUBLESHOOTING
69
ORDERING SUPPLIES AND ACCESSORIES
83
69 Tips for avoiding paper jams
69 Clearing document jams
69Input Misfeed
70Exit misfeed
70Roller misfeed
70 Clearing paper jams
70In the paper feed area
71In the manual tray
71In the print cartridge area
71In the paper exit area
71In the duplex unit area
72In the optional tray
73 Understanding display messages
75 Solving other problems
Your new machine is equipped with a number of special features that improve the quality of the documents you print.
With the machine, you can:
SPECIAL FEATURES
Print with excellent quality and speed
•You can print with a resolution of up to 1200 dpi effective
output.
•Your machine prints A4-sized paper at up to 24 ppm
(WorkCentre 3210), 28 ppm (WorkCentre 3220) and lettersized paper at up to 24 ppm (WorkCentre 3210), 30 ppm
(WorkCentre 3220).
Handle many different types of printable material
•The manual tray supports letterhead, envelopes, labels,
custom-sized media, postcards, and heavy paper. The
manual tray holds up 1 sheet of paper.
•The 250-sheet tray 1 and optional tray support plain paper
in various sizes.
Create professional documents
•Print Watermarks. You can customize your documents with
words, such as “Confidential”. See Software section.
•Print Posters. The text and pictures of each page of your
document are magnified and printed across the sheet of
paper and can then be taped together to form a poster. See
Software section.
•You can use preprinted forms and letterhead with plain
paper. See Software section.
Save time and money
•To save paper, you can print multiple pages on one single
sheet of paper.
•This machine automatically conserves electricity by
substantially reducing power consumption when not in use.
•To save paper, you can print on both sides of the paper
(double-sided printing). See Software section.
Expand your machine’s capacity
•Your machine has an extra memory slot to expand their
memory. (Page 83)
Contains UFST and MicroType from Monotype Imaging Inc.
Print in various environments
•You can print with Windows 2000 and Windows XP/2003/
Vista as well as Linux and Macintosh systems.
•Your machine is equipped with a USB interface and a
network interface.
Copy originals in several formats
•Your machine can print multiple image copies from the
original document on a single page.
•There are special functions to erase catalog and
newspaper background.
•The print quality and image size may be adjusted and
enhanced at the same time.
Scan the originals and send it right away
•Scan in color and use the precise compressions of JPEG,
TIFF and PDF formats.
•Quickly scan and send files to multiple destinations using
Networks scanning.
Set a specific time to transmit a Fax
•You can specify a certain time to transmit the fax and also
send the fax to several stored destinations.
•After the transmission, the machine may print out the fax
reports according to the setting.
Features of your new laser product_6
FEATURES BY MODELS
The machine is designed to support all of your document needs – from printing and copying, to more advanced networking solutions for your business.
Basic features of this machine include:
FEATURESWorkCentre 3210WorkCentre 3220
USB 2.0
USB Memory Interface
ADF (Automatic Document Feeder)
Network Interface Enthernet 10/100 Base TX wired LAN
Automatic Duplexing (2-sided) printing
FAX
Scan to email
PostScript driver
( : Included, O: Optional, Blank: Not Available)
ABOUT THIS USER’S GUIDE
This user’s guide provides information about basic understanding of the machine as well as detailed explanation on each step during the actual usage. Both novice
users and professional users can refer to this guide for installing and using the machine.
Some terms in this guide are used interchangeably, as below:
•Document is synonymous with original.
•Paper is synonymous with media, or print media.
Following table offers the conventions of this guide:
CONVENTIONDESCRIPTIONEXAMPLE
BoldUsed for texts on the display or actual prints on the machine.Start
Note Used to provide additional information or detailed specification of the machine
CautionUsed to give users information to protect the machine from possible mechanical
FootnoteUsed to provide more detailed information on certain words or a phrase. a. pages per minute
(See page 1 for more
information)
function and feature.
damage or malfunction.
Used to guide users to the reference page for the additional detailed information. (See page 1 for more information)
The date format may differ from
country to country
Do not touch the green underside of
the print cartridge.
7_Features of your new laser product
FINDING MORE INFORMATION
You can find information for setting up and using your machine from the following resources, either as a print-out or on screen.
Quick Install GuideProvides information on setting up your machine and this requires that you follow the instructions in the guide to prepare the machine.
Online User’s GuideProvides you with step-by-step instructions for using your machine’s full features, and contains information for maintaining your
Printer Driver HelpProvides you with help information on printer driver properties and instructions for setting up the properties for printing. To access a
Xerox website
machine, troubleshooting, and installing accessories.
This user’s guide also contains a Software section to provide you with information on how to print documents with your machine in
various operating systems, and how to use the included software utilities.
Help
printer driver help screen, click
If you have Internet access, you can get help, support, printer drivers, manuals, and order information from the Xerox website,
www.xerox.com.
from the printer properties dialog box.
Features of your new laser product_8
Safety
Read these safety notes carefully before using this product to
ensure you operate the equipment safely.
Your Xerox product and supplies have been designed and tested
to meet strict safety requirements. These include safety Agency
approval, and compliance to established environmental
standards. Please read the following instructions carefully before
operating the product and refer to them as needed to ensure the
continued safe operation of your product.
The safety testing and performance of this product have been
verified using Xerox materials only.
WARNING: This WARNING mark alerts users to
the possibility of personal injury.
WARNING: This WARNING mark alerts users to
heated surfaces.
CAUTION: This symbol indicates a Laser is being
used in the equipment and alerts the user to refer
to the appropriate safety information.
WARNING: This product must be connected to a
protective earth circuit.
Operator Accessible Areas
This equipment has been designed to provide operator access to
safe areas only. Operator access to hazardous areas is
restricted using covers or guards, which require a tool to enable
removal. Never remove these covers or guards.
Maintenance Information
4. Do not remove covers or guards that are fastened with
screws. There are no parts behind these covers that you
can maintain or service.
Operational Safety Information
Your Xerox equipment and supplies have been designed and
tested to meet strict safety requirements. These include safety
agency examination, approval, and compliance with established
environmental standards.
To ensure the continued safe operation of your Xerox equipment,
follow these safety guidelines at all times:
Do These:
•Always follow all warnings and instructions that are marked
on or supplied with the equipment.
•Before cleaning this product, unplug the product from the
electrical outlet. Always use materials specifically
designated for this product, the use of other materials may
result in poor performance and create a hazardous situation.
WARNING: Do not use aerosol cleaners. Aerosol
cleaners can be explosive or flammable when
used on electromechanical equipment.
•Always exercise care when moving or relocating equipment.
Please contact your local Xerox Service Department to
arrange relocation of the copier to a location outside of your
building.
•Always locate the machine on a solid support surface (not on
plush carpet) that has adequate strength to support the
weight of the machine.
•Always locate the machine in an area that has adequate
ventilation and room for servicing.
1. Any operator product maintenance procedures will be
described in the user documentation supplied with the
product.
2. Do not carry out any maintenance on this product which is
not described in the customer documentation
WARNING: Do not use aerosol cleaners. Aerosol
cleaners can be explosive or flammable when
used on electromechanical equipment.
3. Use supplies and cleaning materials only as directed in the
Operator section of this manual.
•Always unplug this equipment from the electrical outlet
before cleaning.
NOTE: Your Xerox machine is equipped with an energy saving
device to conserve power when the machine is not in use. The
machine may be left on continuously.
Safety_9
WARNING: The metallic surfaces in the fuser
area are hot. Please use caution when removing
paper jams from this area and avoid touching any
metallic surfaces.
5. Do not use an adapter to connect any Xerox equipment to
an electrical outlet that lacks a ground connection terminal.
6. Do not place this equipment where people might step or trip
on the power cable.
Do Not Do These:
•Never use a ground adapter plug to connect the equipment
to a power outlet that lacks a ground connection terminal.
•Never attempt any maintenance function that is not
specifically described in this documentation.
•Never obstruct ventilation openings. They are provided to
prevent overheating.
•Never remove covers or guards that are fastened with
screws. There are no operator serviceable areas within
these covers.
•Never locate the machine near a radiator or any other heat
source.
•Never push objects of any kind into the ventilation openings.
•Never override or "cheat" any of the electrical or mechanical
interlock devices.
•Never place this equipment where people might step on or
trip on the power cord.
•This equipment should not be placed in a room unless proper
ventilation is provided. Please contact your local Authorized
dealer for further information.
7. Do not place objects on the power cable.
8. Do not override or disable electrical or mechanical interlock
devices.
9. Do not push objects into slots or openings on the machine.
Electrical shock or fire may result.
10. Do not obstruct ventilation openings. These openings are
used to provide proper cooling to the Xerox machine.
Electrical Supply
1. This product shall be operated from the type of electrical
supply indicted on the product's data plate label. If you are
not sure that your electrical supply meets the requirements,
please consult a licensed electrician for advice.
WARNING: This equipment must be connected
to a protective earth circuit. This equipment is
supplied with a plug that has a protective earth
pin. This plug will only fit into an earthed electrical
outlet. This is a safety feature. If you are unable to
insert the plug into the outlet, contact a licensed
electrician to replace the outlet.
Electrical Safety Information
1. The power receptacle for the machine must meet the
requirements stated on the data plate on the rear of the
machine. If you are not sure that your electrical supply
meets the requirements, please consult your local power
company or an electrician for advice.
2. The socket outlet shall be installed near the equipment and
shall be easily accessible.
3. Use the power cable that is supplied with your machine. Do
not use an extension cord or remove or modify the power
cord plug.
4. Plug the power cable directly into a correctly grounded
electrical outlet. If you are not sure whether or not an outlet
is correctly grounded, consult an electrician.
10_Safety
2. Always connect equipment to a correctly grounded power
outlet. If in doubt, have the outlet checked by a qualified
electrician.
Disconnect Device
The power cable is the disconnect device for this equipment. It is
attached to the back of the machine as a plug-in device. To
remove all electrical power from the equipment, disconnect the
power cable from the electrical outlet.
Emergency Power Off
If any of the following conditions occur, turn off the machine
immediately and disconnect the power cable(s) from the
electrical outlet(s). Contact anauthorized Xerox Service
Representative to correct the problem:
The equipment emits unusual odours or makes unusual noises.
The power cable is damaged or frayed. A wall panel circuit
breaker, fuse, or other safety device has been tripped. Liquid is
spilled into the machine. The machine is exposed to water. Any
part of the machine is damaged.
WARNING: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instruction.
Quality Standards
The product is manufactured under a registered ISO 9002
Quality system.
Ozone Safety Information
This product will produce ozone during normal operation. The
ozone produced is heavier than air and is dependent on copy
volume. Providing the correct environmental parameters as
specified in the Xerox installation procedure will ensure that the
concentration levels meet safe limits.
If you need additional information about ozone, please request
the Xerox publication Ozone by calling 1-800-828-6571 in the
United States and Canada. In other markets please contact your
authorized local dealer or Service Provider.
For Consumables
If you need additional safety information concerning this XEROX
product or XEROX supplied materials you may call the following
number:
EUROPE: +44 (0) 1707 353434
USA/CANADA: 1 800 928 6571
Safety Standards
EUROPE: This XEROX product is certified by the following
Agency using the Safety Standards listed.
•Agency: TUV Rheinland
•Standard: IEC60950-1, 2001
USA/CANADA: This XEROX product is certified by the following
Agency using the Safety Standards listed.
•Agency: UNDERWRITERS LABORATORIES
•Standard: UL60950-1, 2003 Edition. Certification is based on
reciprocity agreements, which include requirements for
Canada.
Laser Safety Information
CAUTION: Use of controls, adjustments or
performance of procedure other than those
specified herein may result in hazardous light
exposure.
•Store all consumables in accordance with the instructions
given on the package or container.
•Keep all consumables away from the reach of children.
•Never throw print cartridges or toner containers into an open
flame.
•Cartridges: When handing cartridges, for example ink, fuser,
etc, avoid skin or eye contact. Eye contact can cause
irritation and inflammation. Do not attempt to disassemble
the cartridge. This can increase the risk of skin or eye
contact.
Product Safety Certification
This product is certified by the following Agency using the Safety
standards listed.
This product has been manufactured under a registered
ISO 9001 Quality system.
With specific regard to laser safety, the equipment complies with
performance standards for laser product set by government,
national and international agencies as a Class 1 laser product. It
does not emit hazardous light, as the beam is totally enclosed
during all phases of customer operation and maintenance.
Safety_11
Regulatory Information
EMC Information
FCC Notices For The USA
CE Mark
The CE mark applied to this product, symbolizes XEROX's
declaration of conformity with the following applicable European
Union Directives, as of the dates indicated:
December 12, 2006:
Council Directive 2006/95/EC as amended. Approximation of the
laws of the member states related to low voltage equipment.
December 15, 2004:
Council Directive 2004/108/EC as amended. Approximation of
the laws of the member states related to electromagnetic
compatibility.
March 9, 1999:
Council Directive 99/5/EC, on radio equipment and
telecommunications terminal equipment and the mutual
recognition of the conformity.
A full declaration of conformity, defining the relevant directives
and referenced standards, can be obtained from your XEROX
Limited representative.
WARNING: In order to allow this equipment to
operate in proximity to Industrial Scientific and
Medical (ISM) equipment, the external radiation
from the ISM equipment may have to be limited or
special mitigation measures taken.
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and
receiver.
•Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for
help.
Changes or modifications to this equipment not specifically
approved by the Xerox Corporation may void the user's authority
to operate this equipment.
NOTE: Changes or modifications to this equipment not
specifically approved by the Xerox Corporation may void the
user’s authority to operate this equipment.
WARNING: Shielded cables must be used with
this equipment to maintain compliance with
Council Directive 2004/108/EC.
12_Regulatory Information
EME Compliance for Canada
This Class "B" digital apparatus complies with Canadian ICES-
003.
Cet appareil numerique de la classe "B" est conforme a la norme
NMB-003 du Canada.
WARNING: Shielded cables must be used with
this equipment to maintain compliance with FCC
regulations.
Illegal Copying
Congress, by statute, has forbidden the copying of the following
subjects under certain circumstances. Penalties of fine or
imprisonment may be imposed on those guilty of making such
copies.
•Obligations or Securities of the United States Government,
such as:
Certificates of Indebtedness
Coupons from Bonds
Silver Certificates
United States Bonds
Federal Reserve Notes
Certificates of Deposit
National Bank currency
Federal Reserve Bank Notes
Gold Certificates
Treasure Notes
Fractional Notes
Paper money
•Obligations or Securities of any foreign government, bank, or
corporation.
•Copyrighted material (unless permission of the copyright
owner has been obtained or the copying falls within the “fair
use” or library reproduction provisions of the copyright law).
Further information of these provisions may be obtained
from the Copyright Office, Library of Congress, Washington,
DC 20559 (circular R21).
•Certificates of Citizenship or Naturalization (foreign
naturalization certificates may be photographed).
•Passports (foreign passports may be photographed).
•Immigration papers.
•Draft Registration cards.
•Selective Service Induction papers which bear any of the
following information:
Registrant’s earnings or income
Registrant’s dependency status
Registrant’s court record
Registrant’s previous military service
Registrant’s physical or mental condition
Bonds and obligations of certain agencies of the
government, such as FHA
Bonds (US Savings Bonds may be photographed only for
publicity purposes in connection with the campaign for the
sale of such bonds.)
Internal Revenue Stamps (If it is necessary to copy a legal
document on which there is a cancelled revenue stamp,
this may be done provided the reproduction of the
document is performed for lawful purposes.)
Postage Stamps, canceled or uncanceled (For philatelic
purposes, postage stamps may be photographed provided
the reproduction is black and white and less than 3/4 or
more than 11/2 times the linear dimensions of the original).
Postal Money Orders
Bills, checks, or drafts for money drawn by or on authorized
officers of the United States
Stamps and other representatives of value, of whatever
denomination, which may be or have been issued under
any Act of Congress
•Adjusted compensation Certificates for veterans of the World
Wars.
NOTE: Exception: US Army and Navy discharge certificates
may be photographed.
•Badges, identification cards, passes or insignias carried by
military or Naval personnel, or by members of the various
Federal Departments and Bureaus, such as the FBI and
Treasury (unless the photograph is ordered by the head of
such Department or Bureau).
WARNING: Copying of the following is also
prohibited in certain states: automobile licences,
driver’s licenses, and automobile Certificates of
Title. This list is not all-inclusive. In case of doubt,
consult your attorney.
Cyprus Hungary Lithuania Slovakia
Czech Republic Italy Malta Slovenia
Estonia Latvia Poland Spain
Regulatory Information_13
For Fax Function
USA
FAX Send Header Requirements:
The telephone Consumer Protection Act of 1991 makes it
unlawful for any person to use a computer or other electronic
device, including a Fax machine, to send any message unless
such message clearly contains in a margin at the top or bottom
of each transmitted page or on the first page of the transmission,
the date and time it is sent and an identification of the business
or other entity, or other individual sending the message and the
telephone number of the sending machine or such business,
other entity or individual. (The telephone number provided may
not be a 900 number or any other number for which charges
exceed local or long distance transmission charges.)
In order to program this information into your FAX machine refer
to Setting the Machine and follow the steps provided.
Data Coupler Information:
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the Administrative Council for Terminal
Attachments (ACTA). On the rear of this equipment is a label that
contains, among other information, a product identifier in the
format US:AAAEQ##TXXXX. If requested , this number must be
provided to the Telephone Company.
A plug and jack used to connect this equipment to the premises
wiring and telephone network must comply with the applicable
FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular
jack that is also compliant. See installation instructions for
details.
You may safely connect the machine to the following standard
modular jack: USOC RJ-11C using the compliant telephone line
cord (with modular plugs) provided with the installation kit. See
installation instructions for details.
The Ringer Equivalence Number (or REN) is used to determine
the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices
not ringing in response to an incoming call. In most but not all
areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line,
as determined by the total RENs, contact the local Telephone
Company. For products approved after July 23, 2001, the REN
for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN
without a decimal point (e.g., 03 is a REN of 0.3). For earlier
products, the REN is separately shown on the label.
If this Xerox equipment causes harm to the telephone network,
the Telephone Company will notify you in advance that
temporary discontinuance of service may be required. If advance
notice isn't practical, the Telephone Company will notify the
customer as soon as possible. Also, you will be advised of your
right to file a complaint with the FCC if you believe it is necessary.
The Telephone Company may make changes in its facilities,
equipment, operations or procedures that could affect the
operation of the equipment. If this happens the Telephone
Company will provide advance notice in order for you to make
necessary modifications to maintain uninterrupted service.
If trouble is experienced with this Xerox equipment, for repair or
warranty information, please contact the appropriate service
center; details of which are displayed either on the machine or
contained within the user guide. If the equipment is causing harm
to the telephone network, the Telephone Company may request
that you disconnect the equipment until the problem is resolved.
Repairs to the machine should be made only by a Xerox
representative or an authorized Xerox service agency. This
applies at any time during or after the service warranty period. If
unauthorized repair is performed, the remainder of the warranty
period is null and void. This equipment must not be used on party
lines. Connection to party line service is subject to state tariffs.
Contact the state public utility commission, public service
commission or corporation commission for information.
If your office has specially wired alarm equipment connected to
the telephone line, ensure the installation of this Xerox
equipment does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your
Telephone Company or a qualified installer.
CANADA
This product meets the applicable Industry Canada technical
specifications
NOTE: The Ringer Equivalence Number (REN) assigned to
each terminal device provides an indication of the maximum
number of terminals allowed to be connected to a telephone
interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the
sum of the Ringer Equivalence Numbers of all of the devices
does not exceed 5.
14_Regulatory Information
Repairs to certified equipment should be coordinated by a
representative designated by the supplier. Any repairs or
alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause
to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical
ground connections of the power utility, telephone lines and
internal metallic water pipe systems, if present, are connected
together. This precaution may be particularly important in rural
areas.
CAUTION: Users should not attempt to make
such connections themselves, but should contact
the appropriate electric inspection authority, or
electrician, as appropriate.
faster call setup. Modification, connection to external control
software or to external control apparatus not authorized by
Xerox, will invalidate its certification.
OpenSSL License
Copyright (c) 1998-2001 The OpenSSL Project. All rights
reserved.
Redistribution and use in source and binary forms, with or
without modification, are permitted provided that the following
conditions are met:
1. Redistributions of source code must retain the above
copyright notice, this list of conditions and the following
disclaimer.
Europe
Radio Equipment & Telecommunications Terminal
Equipment Directive
This Xerox product has been self-certified by Xerox for panEuropean single terminal connection to the analogue public
switched telephone network (PSTN) in accordance with Directive
1999/5/EC.
The product has been designed to work with the national PSTNs
and compatible PBXs of the following countries:
In the event of problems, you should contact your local Xerox
representative in the first instance.
This product has been tested to and is compliant with TBR21 or
ES 103 021-1/2/3 or ES 203 021-1/2/3, technical specifications
for terminal equipment for use on analogue-switched telephone
networks in the European Economic Area. The product may be
configured to be compatible with other country networks. Please
contact your Xerox representative if it needs to be reconnected
to another country's network.
NOTE: Although this product can use either loop disconnect
(pulse) or DTMF (tone) signaling it is recommended that it is set
to use DTMF signaling. DTMF signaling provides reliable and
2. Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials
provided with the distribution.
3. All advertising materials mentioning features or use of this
software must display the following acknowledgment: "This
product includes software developed by the OpenSSL
Project for use in the OpenSSL Toolkit. (http://
www.openssl.org/)"
4. The names "OpenSSL Toolkit" and "OpenSSL Project" must
not be used to endorse or promote products derived from
this software without
5. prior written permission. For written permission, please
contact openssl-core@openssl.org.
6. Products derived from this software may not be called
"OpenSSL" nor may "OpenSSL" appear in their names
without prior written permission of the OpenSSL Project.
7. Redistributions of any form whatsoever must retain the
following acknowledgment: "This product includes software
developed by the OpenSSL Project for use in the OpenSSL
Toolkit (http://www.openssl.org/)"
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT
``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA,
Regulatory Information_15
OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE.
This product includes cryptographic software written by Eric
Young(eay@cryptsoft.com). This product includes software
written by Tim Hudson (tjh@cryptsoft.com).
Original SSLeay License
Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com)
All rights reserved.
This package is an SSL implementation written by Eric Young
(eay@cryptsoft.com). The implementation was written so as to
conform with Netscapes SSL.
This library is free for commercial and non-commercial use as
long as the following conditions are aheared to. The following
conditions apply to all code found in this distribution, be it the
RC4, RSA, lhash, DES, etc., code; not just the SSL code. The
SSL documentation included with this distribution is covered by
the same copyright terms except that the holder is Tim Hudson
(tjh@cryptsoft.com). Copyright remains Eric Young's, and as
such any Copyright notices in the code are not to be removed. If
this package is used in a product, Eric Young should be given
attribution as the author of the parts of the library used. This can
be in the form of a textual message at program startup or in
documentation (online or textual) provided with the package.
Redistribution and use in source and binary forms, with or
without modification, are permitted provided that the following
conditions are met:
4. If you include any Windows specific code (or a derivative
thereof) from the apps directory (application code) you must
include an acknowledgement: "This product includes
software written by Tim Hudson (tjh@cryptsoft.com)"
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS''
AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA,
OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE.
The licence and distribution terms for any publically available
version or derivative of this code cannot be changed. i.e. this
code cannot simply be copied and put under another distribution
licence [including the GNU Public Licence.]
1. Redistributions of source code must retain the copyright
notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials
provided with the distribution.
3. All advertising materials mentioning features or use of this
software must display the following acknowledgement: "This
product includes cryptographic software written by Eric
Young (eay@cryptsoft.com)" The word 'cryptographic' can
be left out if the rouines from the library being used are not
cryptographic related.
16_Regulatory Information
Environmental Compliance
USA
Energy Star
As an ENERGY STAR® partner, Xerox
Corporation has determined that (the basic
configuration of) this product meets the
ENERGY STAR guidelines for energy
efficiency.
The ENERGY STAR and ENERGY STAR
MARK are registered United States trademarks.
The ENERGY STAR Office Equipment Program
is a team effort between U.S., European Union
and Japanese governments and the office
equipment industry to promote energy-efficient
copiers, printers, fax, multifunction machine,
personal computers, and monitors. Reducing
product energy consumption helps combat
smog, acid rain and long-term changes to the
climate by decreasing the emissions that result
from generating electricity.
Xerox ENERGY STAR equipment is preset at
the factory. Your machine will be delivered with
the timer for switching to Power Save Mode from
the last copy/print out, set at 1 minute
(WorkCentre 3210
3220
). A more detailed description of this feature
can be found in the Machine Setup Section of
this guide.
), 5 minutes (WorkCentre
Product Recycling and Disposal
European Union
Professional/Business Environment
Application of this symbol on your equipment is
confirmation that you must dispose of this
equipment in compliance with agreed national
procedures.
In accordance with European legislation, end of life
electrical and electronic equipment subject to
disposal must be managed within agreed
procedures.
Domestic/Household Environment
Application of this symbol on your equipment is
confirmation that you should not dispose of the
equipment in the normal household waste stream.
In accordance with European legislation, end of life
electrical and electronic equipment subject to
disposal must be segregated from household
waste. Private households within EU member
states may return used electrical and electronic
equipment to designated collection facilities free of
charge. Please contact your local disposal
authority for information. In some member states,
when you purchase new equipment, your local
retailer may be required to take back your old
equipment free of charge. Please ask you retailer
for information.
Prior to disposal, please contact your local dealer
or Xerox representative for end of life takeback
information.
Information for users on collection and
disposal of old equipment and used batteries
These symbols on the products, and/or
accompanying documents mean that used
electrical and electronic products and batteries
should not be mixed with general household
waste.
For proper treatment, recovery and recycling of old
products and used batteries, please take them to
applicable collection points, in accordance with
your national legislation and the Directive 2002/96/
EC and 2006/66/EC.
By disposing of these products and batteries
correctly, you will help to save valuable resources
and prevent any potential negative effects on
human health and the environment which could
otherwise arise from inappropriate waste handling.
For more information about collection and
recycling of old products and batteries, please
contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect disposal
of this waste, in accordance with national
legislation.
Regulatory Information_17
For business users in the European Union
Others Countries
If you wish to discard electrical and electronic equipment, please
contact your dealer or supplier for further information.
Information on disposal in other countries outside the
European Union
These symbols are only valid in the European Union. If you wish
to discard these items, please contact your local authorities or
dealer and ask for the correct method of disposal.
Note for the battery symbol
This wheeled bin symbol may be used in
combination with a chemical symbol. This
establishes compliance with the requirements set
out by the Directive.
Removal
Batteries should only be replaced by a MANUFACTURER
approved service facility.
Please contact your local waste authorities and request disposal
guidance.
EH&S Contact Information
For more information on Environment, Health and Safety in
relation to this Xerox product and supplies, please contact the
following customer help lines:
•USA: 1-800 828-6571
•Canada: 1-800 828-6571
•Europe: +44 1707 353 434.
•Product Safety information for US
www.xerox.com/about-xerox/environment/enus.html
•Product Safety information for EU
www.xerox.com/about-xerox/environment/eneu.html
North America
Xerox operates a worldwide equipment take back and reuse/
recycle program. Contact your Xerox sales representative (1800-ASK-XEROX) to determine whether this Xerox product is
part of the program. For more information about Xerox
environmental programs, visit www.xerox.com/environment.
If you are managing the disposal of your Xerox product, please
note that the product may contain lead, Perchlorate and other
materials whose disposal may be regulated due to environmental
considerations. The presence of these materials is fully
consistent with global regulations applicable at the time that the
product was placed on the market. For recycling and disposal
information, contact your local authorities. In the United States,
you may also refer to the Electronic Industries Alliance web site:
www.eiae.org.
WARNING: Perchlorate Material - This product
may contain one or more Perchlorate-containing
devices, such as batteries. Special handling may
apply, please see www.dtsc.ca.gov/
hazardouswaste/perchlorate/.
18_Regulatory Information
introduction
These are the main components of your machine:
This chapter includes:
•Printer overview
•Control panel overview
•Understanding the Status LED
PRINTER OVERVIEW
Front viewRear view
•Menu overview
•Supplied software
•Printer driver features
Document width guides
1
ADF cover
2
Control panel
3
Output support
4
Front cover
5
Manual tray
6
Tray 1
7
Document input tray
8
Document output tray
9
USB memory port
10
Paper level indicator
11
Optional tray 2
12
Print cartridge
13
Manual tray paper width
14
guides
Scanner lid
15
Scanner glass
16
1Telephone line socket6Handle
Extension telephone socket
2
(EXT)
3USB port8Rear cover
4Network port9Power receptacle
15-pin optional tray
5
connection
7Control board cover
10 Power switch
19 _Introduction
CONTROL PANEL OVERVIEW
ID Card Copy
1
driver’s license to a single side of paper. See
page 40.
Allows you to directly print files stored on a USB
You can copy both sides of the ID Card like a
Direct USB
2
Memory device when it is inserted into the USB
memory port on the front of your machine. See
page 58.
Display
3
StatusShows the status of your machine. See page 21.
4
FaxActivates Fax mode.
5
CopyActivates Copy mode.
6
Scan/EmailActivates Scan mode.
7
Menu
8
Left/right arrow
9
OKConfirms the selection on the screen.
10
BackSends you back to the upper menu level.
11
Number keypad
12
Shows the current status and prompts during an
operation.
Enters Menu mode and scrolls through the
available menus.
Scroll through the options available in the
selected menu, and increase or decrease values.
Dials a number or enters alphanumeric
characters. See page 30.
Allows you to store frequently used fax numbers
Address Book
13
Redial/Pause
14
in memory or search for stored fax numbers or
email addresses.
In ready mode, redials the last number, or in Edit
mode, inserts a pause into a fax number.
•All illustrations on this user’s guide may differ from your machine
depending on its options or models.
•The surface of the output tray may become hot if you print a large
number of pages at once. Make sure that you do not touch the
surface, and do not allow children near it.
On Hook DialEngages the telephone line.
15
Stops an operation at any time. In ready mode,
Stop/Clear
16
clears/cancels the copy options, such as the
darkness, the document type setting, the copy
size, and the number of copies.
StartStarts a job.
17
Introduction_20
UNDERSTANDING THE STATUS LED
The color of the Status LED indicates the machine's current status.
STATUSDESCRIPTION
Off•The machine is powered off-line.
GreenBlinking •When the green LED slowly blinks, the
On•The machine is powered on and can be used.
RedBlinking • A minor error has occurred and the machine is
On•A problem has occurred such as a paper jam,
•The machine is in power save mode. When
data is received, or any button is pressed, it
switches to on-line automatically.
machine is receiving data from the computer.
•When the green LED rapidly blinks, the
machine is printing data.
waiting for the error to be cleared. Check the
display message, and solve the problem
referring to "Understanding display
messages" on page 73.
•The print cartridge is low. Order a new print
cartridge, see "Ordering supplies and
accessories" on page 83. You can temporarily
improve print quality by redistributing the
toner. See "Replacing the print cartridge" on
page 65
cover opened or no paper in the tray, so that
the machine cannot continue the job. Check
the message on the display, and refer to
"Understanding display messages" on
page 73 to solve the problem.
•The print cartridge is empty, or needs to be
changed. See "Understanding display
messages" on page 73
Always check the message on the display to solve the problem. The
instruction in the Troubleshooting section will guide you to operate the
machine properly. See "Understanding display messages" on page 73
for more information.
Introduction_21
MENU OVERVIEW
The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing Menu.
Refer to the following diagram.
Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine.
Redial Times
Redial Term
Prefix Dial
ECM Mode
Send Report
Image TCR
Dial Mode
Receiving
Receive Mode
Ring to Answer
Fax Setup
(Continued)
Stamp Rcv Name
RCV Start Code
Auto Reduction
Discard Size
Junk Fax Setup
DRPD Mode
Duplex Print
Change Default
Resolution
Darkness
Auto Report
Copy Feature
Reduce/Enlarge
Darkness
Original Type
Layout
Normal
2-Up
4-Up
ID Copy
Poster Copy
Clone Copy
Adjust Bkgd.
Network
TCP/IPv4
IPv6
Ethernet Speed
Ethertalk
Clear Setting
Network Info
Copy Setup
Duplex Print
Change Default
Copies
Copy Collation
Reduce/Enlarge
Darkness
Original Type
System Setup
(Continued)
Clear Setting
All Settings
Fax Setup
Copy Setup
Scan Setup
System Setup
Network Setup
Phone Book
Address Book
Sent Report
RCV Report
Fax RCV Report
Scan Feature
USB Feature
Scan Size
Original Type
Resolution
Scan Color
Scan Format
E-mail Feature
Scan Size
Original Type
Resolution
Scan Color
System Setup
(Continued)
Report
All Report
Configuration
Phone Book
Address Book
Send Report
Sent Report
RCV Report
Fax RCV Report
Schedule Jobs
JunkFax Report
Network Info.
User Auth List
Maintenance
CLR Empty Msg
Ignore Toner
Supplies Life
Serial Number
Paper Stacking
Clean Drum
Scan Setup
Change Default
USB Default
E-mail Default
System Setup
Machine Setup
Machine ID
Machine Fax No.
Date & Time
Clock Mode
Language
Default Mode
Power Save
Timeout
Job Timeout
Altitude Adj.
Toner Save
Import Setting
Export Setting
Paper Setup
Paper Size
Paper Type
Paper Source
Wide A4
Sound/Volume
Key Sound
Alarm Sound
Speaker
Ringer
Introduction_22
SUPPLIED SOFTWARE
You must install the printer and scanner software using the supplied CD
after you have set up your machine and connected it to your computer. CD
provides you with the following software.
CD
Printer
software CD
Windows•
Linux
Macintosh
•
•
•
•
•Printer driver: Use this driver to take
•Postscript Printer Description (PPD)
•SANE: Use this driver to scan
•Printer driver: Use this driver to take
•Postscript Printer Description (PPD)
•Scanner driver: TWAIN driver is
CONTENTS
Printer driver
advantage of your printer’s features.
Postscript Printer Description (PPD)
: Use the PostScript driver to print
file
documents with complex fonts and
graphics in the PS language.
WorkCentre 3220
(
Scanner driver
Image Acquisition (WIA) drivers are
available for scanning documents on
your machine.
Status Monitor
to monitor the machine’s status and
alerts you when an error occurs during
printing.
SetIP
: Use this program to set your
machine’s T
full advantage of your printer’s
features.
file: Use this file to run your machine
from a Linux computer and print
documents. (WorkCentre 3220 only)
documents.
full advantage of your printer’s
features.
file: Use this file to run your machine
from a Macintosh computer and print
documents. (WorkCentre 3220 only)
available for scanning documents on
your machine.
: Use this driver to take full
only)
: TWAIN and Windows
: This program allows you
CP/IP addresses.
PRINTER DRIVER FEATURES
Your printer drivers support the following standard features:
•Paper orientation, size, source and media type selection
•Number of copies
In addition, you can use various special printing features. The following
table shows a general overview of features supported by your printer
drivers:
Some models or operating system may not support the certain
feature(s) in the following table.
Printer driver
FEATUREWINDOWSLINUXMACINTOSH
Toner saveOO O
Machine print quality
option
Poster printingOX X
Multiple pages per sheet
(N-up)
Fit to page printingOX O
Scale printingOX O
Different source for first
page
WatermarkOX X
OverlayOX X
DuplexO
OO O
OO (2, 4) O
OX O
(WorkCentr
e 3220 only)
O
(WorkCe
ntre 3220
only)
O (WorkCentre
3220 only)
Introduction_23
PostScript driver (WorkCentre 3220 only)
FEATUREWINDOWSLINUXMACINTOSH
Toner saveOO O
Machine print quality
option
Poster printingXX X
Multiple pages per sheet
(N-up)
Fit to page printingOX O
Scale printingOX O
Different source for first
page
WatermarkXX X
OverlayXX X
DuplexOO O
OO O
OO (2, 4)O
XX O
24 _Introduction
getting started
This chapter gives you step-by-step instructions for setting up the machine.
This chapter includes:
•Setting up the hardware
•System requirements
•Setting up the network
•Installing the software
•Machine's basic settings
SETTING UP THE HARDWARE
This section shows the steps to set up the hardware which is explained in
the Quick Install Guide. Make sure you read Quick Install Guide and
complete following steps.
1. Select a stable location.
Select a level, stable place with adequate space for air circulation. Allow
extra space to open covers and trays.
The area should be well-ventilated and away from direct sunlight or
sources of heat, cold, and humidity. Do not set the machine close to the
edge of your desk or table.
3. Remove the tape holding the machine tightly.
4. Install the print cartridge.
5. Load paper. (See "Loading paper" on page 37.)
6. Make sure that all the cables are connected to the machine.
7. Turn the machine on.
When you move the machine, do not tilt or turn it upside down.
Otherwise, the inside of the machine may be contaminated by toner,
which can cause damage to the machine or bad print quality.
SYSTEM REQUIREMENTS
Before you begin, ensure that your system meets the following
requirements:
Windows
Your machine supports the following Windows operating systems.
REQUIREMENT (RECOMMENDED)
OPERATING
SYSTEM
Windows
2000
Windows XPPentium III 933 MHz
Pentium II 400 MHz
(Pentium III 933 MHz)
(Pentium IV 1 GHz)
CPURAM
64 MB
(128 MB)
128 MB
(256 MB)
FREE HDD
SPACE
600 MB
1.5 GB
Printing is suitable for altitudes under 1,000 m (3,281 ft). Refer to the
altitude setting to optimize your printing. See "Altitude adjustment" on
page 29 for more information.
Place the machine on a flat, stable surface so that there is no incline
greater than 2 mm (0.08 inch). Otherwise, printing quality may be
affected.
2. Unpack the machine and check all the enclosed items.
Windows
Server 2003
Windows
Vista
•Internet Explorer 5.0 or higher is the minimum requirement for all
Windows operating systems.
•Users who have an administrator right can install the software.
Pentium III 933 MHz
(Pentium IV 1 GHz)
Pentium IV 3 GHz512 MB
128 MB
(512 MB)
(1024 MB)
1.25 GB to
2 GB
15 GB
Getting started_25
Macintosh
REQUIREMENT (RECOMMENDED)
OPERATING
SYSTEM
Mac OS X
10.3 ~ 10.4
Mac OS X 10.5•Intel Processor
CPURAM
•Intel Processor
•Power PC G4 /
G5
•867 MHz or
faster Power
PC G4 /G5
•128 MB for a
Power-PC based
Mac (512 MB).
•512 MB for an
Intel-based Mac (1
GB)
512 MB (1 GB)1 GB
Linux
ITEMREQUIREMENTS
Operating system RedHat 8.0, 9.0 (32bit)
CPUPentium IV 2.4GHz (IntelCore2)
RAM512 MB (1024 MB)
Free HDD space1 GB (2GB)
•It is necessary to claim swap partition of 300 MB or larger for
working with large scanned images.
•The Linux scanner driver supports the optical resolution at
maximum.
You need to set up the network protocols on the machine to use it as your
network printer. You can set up the basic network settings through the
machine's control panel.
Introduction
Once you have connected your machine to a network with an RJ-45
Ethernet cable, you can share the machine with other network users.
You need to set up the network protocols on the machine to use it as your
network printer. Protocols can be set up by the following two methods:
Via network administration programs
You can configure your machine’s print server settings and manage the
machine via the following programs that came with your machine:
•CentreWare IS: CentreWare Internet Services is the embedded
HTTP server application that resides in the WorkCentre 3220 or
WorkCentre 3210. CentreWare Internet Services allows
administrators to change network and system settings on the
WorkCentre 3220 or WorkCentre 3210 from the convenience of their
desktops. The user will require the WorkCentre 3220 or WorkCentre
3210 IP address to access CWIS. Many of the features available
within CentreWare Internet Services will require an administrator
user name and password. The default user name is admin and the
default password is 1111. A user will only be prompted for an
administrator’s user name and password once in a single browser
session.
This embedded web server allows you to:
- Configure the network parameters necessary for the machine to
connect to various network environments.
- Customize e-mail settings and set up Address Book for scanning
to email.
- Customize printer, copy, and fax settings.
•SetIP: Utility program allowing you to select a network interface and
manually configure the IP addresses for use with the TCP/IP
protocol. See the Software section.
Via the control panel
You can set up the following basic network parameters through the
machine’s control panel:
•Configure TCP/IP
•Configure EtherTalk
Supported operating systems
The following table shows the network environments supported by the
machine:
26 _Getting started
ITEMREQUIREMENTS
Network interface•Ethernet 10/100 Base-TX
Network operating system •Windows 2000/XP/2003/Vista
•Various Linux OS
•Mac OS 10.3 ~ 10.5
Network protocols• TCP/IP
•Standard TCP/IP
•LPR
•IPP/HTTP
•Bonjour
•DHCP
•BOOTP
Locating the WorkCentre 3210 or WorkCentre 3220
IP Address
1. Press Menu on the control panel, until you see Network on the
bottom line of the display.
2. Press OK to access the menu.
3. Press the left/right arrow until Network Info. appears and press OK.
4. Print appears and press OK.
5. Press the left/right arrow to select Yes and press OK.
The Network Configuration page prints out.
6. On the Network Configuration page note the IP Address (Example
169.123.21.23)
Accessing CentreWare Internet Services (CWIS)
1. On your PC open a web browser such as Internet Explorer.
2. In the URL or Address field enter http;//xxx.xxx.xxx.xxx where x is your IP address and click Go to access the web site of your machine.
3. Select a tab to view.
Configuring network protocol via the machine
You can set up TCP/IP network parameters, follow the steps listed below.
1. Make sure your machine is connected to the network with an RJ-45
Ethernet cable.
2. Make sure you have turned on the machine.
3. Press Menu on the control panel, until you see Network on the
bottom line of the display.
4. Press OK to access the menu.
5. Press the left/right arrow until TCP/IPv4 appears and press OK.
6. Press the left/right arrow until Static appears and press OK.
7. Press the left/right arrow until IP Address appears and press OK.
Enter a byte between 0 and 255 using the number keypad and press the
left/right arrow to move between bytes.
Repeat this to complete the address from the 1st byte to the 4th byte.
8. When you have finished, press OK.
Repeat steps 9 and 10 to configure the other TCP/IP parameters:
subnet mask and gateway address.
Contact the network administrator if you are not sure how to configure.
9. If you would like to turn on IPv6 repeat step 3. to 4.
10. Then press left/right arrow until IPv6 appears and press OK.
11. Press the left/right arrow until On appears and press OK.
You can also set up the network settings through the network
administration programs.
•CentreWare Internet Services: Web-based printer management
solution for network administrators. CentreWare Internet Services provides you with an efficient way of managing network
devices and lets you remotely monitor and troubleshoot network
machines from any site with corporate internet access.
•CentreWare Internet Services: Web server embedded on your
network print server, which allows you to:
- Configure the network parameters necessary for the machine to
connect to various network environments.
- Customize machine settings.
SetIP
•
: Utility program allowing you to select a network interface
and manually configure the IP addresses for use with the TCP/IP
protocol. See "Using SetIP program" on page 27.
Setting Ethernet speed
You can select the communication speed for Ethernet connections.
1. Press Menu on the control panel, until you see Network on the
bottom line of the display.
2. Press OK to access the menu.
3. Press the left/right arrow until Ethernet Speed appears and press OK.
4. Press the left/right arrow until the speed you want appears and press
OK.
5. Press Stop/Clear to return to ready mode.
Restoring the network configuration
You can return the network configuration to its default settings.
1. Press Menu on the control panel, until you see Network on the
bottom line of the display.
2. Press OK to access the menu.
3. Press the left/right arrow until Clear Setting appears and press OK.
4. Press OK when Yes appears to restore the network configuration.
5. Power the machine off and back on.
Printing a network configuration page
The Network Configuration page shows how the network interface card on
your machine is configured.
1. Press Menu on the control panel, until you see Network on the
bottom line of the display.
2. Press OK to access the menu.
3. Press the left/right arrow until Network Info appears and press OK.
4. Press OK when Yes appears.
The Network Configuration page prints out.
Using SetIP program
This program is for the network IP setting using the MAC address which is
the hardware serial number of the network printer card or interface.
Especially, it is for the network administrator to set several network IPs at
the same time.
•You can only use SetIP program when your machine is connected
to a network.
•The following procedure is based on the Windows XP operating
system.
Installing the program
1. Insert the driver CD provided along with your machine. When the driver
CD runs automatically, close the window.
2. Start Windows Explorer and open the X drive. (X represents your CDROM drive.)
3. Double click Application > SetIP.
4. Open the folder of the language you plan to use.
5. Double click Setup.exe to install this program.
6. Follow the instruction on the window to complete the installation.
Starting the program
1. Print the machine's network information report which includes your
machine’s MAC address. See "Printing reports" on page 61.
2. From the Windows Start menu, select All Programs > your printer
driver name > SetIP > SetIP.
Getting started_27
3. Click in the SetIP window to open the TCP/IP configuration window.
4. Enter the network card's MAC address, IP address, subnet mask,
default gateway, and then click Apply.
When you enter the MAC address, enter it without colon(:).
5. Click OK, then the machine prints the network information. Confirm all
the settings are correct.
6. Click Exit to close the SetIP program.
INSTALLING THE SOFTWARE
You have to install the machine software for printing. The software includes
drivers, applications, and other user friendly programs.
•The following procedure is for when the machine is being used as
a network machine. If you want to connect a machine with a USB
cable, refer to Software section.
•The following procedure is based on the Windows XP operating
system. The procedure and popup window which appear during
the installation may differ depending on the operating system, the
printer feature, or the interface in use.
1. Make sure that the network setup for your machine is completed. (See
"Setting up the network" on page 26.) All applications should be closed
on your computer before beginning installation.
2. Insert the Printer Software CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation window
appears.
If the installation window does not appear, click Start > Run. Type
X:\Setup.exe, replacing “X” with the letter which represents your drive
and click OK.
If you use Windows Vista, click Start > All Programs > Accessories > Run, and type X:\Setup.exe.
If the AutoPlay window appears in Windows Vista, click Run Setup.exe
in Install or run program field, and click Continue in the User Account
Control window.
3. Click Install Software.
4. Select Typical installation for a network printer, and then click Next.
5. The list of machines available on the network appears. Select the printer
you want to install from the list and then click Next.
•If you do not see your machine on the list, click Update to refresh the
list, or select Add TCP/IP Port to add your machine to the network.
To add the machine to the network, enter the port name and the IP
address for the machine.
To verify your machine’s IP address or the MAC address, print a
Network Configuration page. (See "Printing reports" on page 61.)
•To find a shared network printer (UNC Path), select Shared Printer [UNC] and enter the shared name manually or find a shared printer
by clicking the Browse button.
If you are not sure of the IP address, contact your network
administrator or print network information. (See "Printing
reports" on page 61.)
28 _Getting started
6. After the installation is finished, a window appears asking you to print a
0
test page. If you desire, select the corresponding checkbox(es) and click
Finish.
The window appears asking you to register yourself as a user of Xerox
machines in order to receive information from Xerox.
•If your machine does not work properly after the installation, try
to reinstall the printer driver. See Software section.
•During the printer driver installation process, the driver installer
detects the location information for your operating system and
sets the default paper size for your machine. If you use a
different Windows location, you must change the paper size to
match the paper you usually use. Go to printer properties to
change the paper size after installation is complete.
MACHINE'S BASIC SETTINGS
After installation is complete, you may want to set the machine's default
settings. Refer to the next section if you would like to set or change values.
Altitude adjustment
The print quality is affected by atmospheric pressure, which is determined
by the height of the machine above sea level. The following information will
guide you on how to set your machine to the best print quality or best quality
of print.
Before you set the altitude value, find the altitude where you are using the
machine.
Changing the display language
To change the language that appears on the control panel, follow these
steps:
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Language appears and press OK.
4. Press the left/right arrow until the language you want appears and press
OK.
5. Press Stop/Clear to return to ready mode.
Setting the date and time
The current date and time are shown on the display when your machine is
on and ready to work. All of your faxes will have the date and time printed on
them.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Date & Time appears and press OK.
4. Enter the correct time and date using the number keypad.
Month = 01 to 12
Day = 01 to 31
Year = requires four digits
Hour = 01 to 12 (12-hour mode)
Minute = 00 to 59
00 to 23 (24-hour mode)
The date format may differ from country to country
1 Normal
2 High
1. Ensure that you have installed the printer driver with the provided
Printer Software CD.
2. From the Windows Start menu, select All Programs > your printer
driver name > Printer Settings Utility.
3. Click Setting > Altitude Adjustment. Select the appropriate value from
the dropdown list, and then click Apply.
If your machine is connected to a network, you can enter
CentreWare IS by typing the IP address of the machine in the
address bar of your browser. Click Properties > General > Printer Default. Select the appropriate altitude value, and then
click Apply.
You can also use the left/right arrow to move the cursor under the
digit you want to correct and enter a new number.
5. To select AM or PM for 12-hour format, press the
number button.
When the cursor is not under the AM or PM indicator, pressing the
button immediately moves the cursor to the indicator.
You can change the clock mode to 24-hour format (e.g. 01:00 PM as
13:00). For details, see the next section.
6. Press OK to save the time and date.
When you enter a wrong number, Out of Range appears and the
machine does not proceed to the next step. If this happens, simply
reenter the correct number.
7. Press Stop/Clear to return to ready mode.
*or # button or any
*or #
Changing the clock mode
You can set your machine to display the current time using either a 12-hour
or 24-hour format.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Clock Mode appears and press OK.
4. Press the left/right arrow to select the other mode and press OK.
5. Press Stop/Clearto return to ready mode.
Getting started_29
Changing the default mode
Your machine is preset to Fax mode. You can switch this default mode
between Fax mode and Copy mode.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Default Mode appears and press OK.
4. Press the left/right arrow until the default mode you want appears and press OK.
5. Press Stop/Clear to return to ready mode.
Setting sounds
You can control the following sounds:
•Key Sound: Turns the key sound on or off. With this option set to On
tone sounds each time a key is pressed.
•Alarm Sound: Turns the alarm sound on or off. With this option set to
On, an alarm tone sounds when an error occurs or fax communication
ends.
•Speaker: Turns on or off the sounds from the telephone line through
the speaker, such as a dial tone or a fax tone. With this option set to
Comm. which means “Common,” the speaker is on until the remote
machine answers.
You can adjust the volume level using On Hook Dial.
, a
Entering alphanumeric characters
1. When you are prompted to enter a letter, locate the button labeled
with the character you want. Press the button until the correct letter
appears on the display.
For example, to enter the letter O, press 6, labeled with MNO.
Each time you press 6, the display shows a different letter, M, N, O, m, n, o and finally 6.
You can enter special characters, such as space, plus sign, and etc.
For details, see the below section.
2. To enter additional letters, repeat step 1.
If the next letter is printed on the same button, move the cursor by
pressing the right
with the letter you want. The cursor will move to the right and the
next letter will appear on the display.
You can enter a space by pressing the right arrow.
3. When you have finished entering letters, press OK.
arrow button and then press the button labeled
Keypad letters and numbers
KEYASSIGNED NUMBERS, LETTERS, OR CHARACTERS
1@ / . ‘ 1
2A B C a b c 2
3D E F d e f 3
•Ringer: Adjusts the ringer volume. For the ringer volume, you can
select Off, Low, Mid, and High.
Speaker, ringer, key sound, and alarm sound
1. Press Menu until System Setup appears on the bottom line of
the display and press OK.
2. Press the left/right arrow until Sound/Volume appears and press
OK.
3. Press the left/right arrow until the sound option you want appears
and press OK.
4. Press the left/right arrow until the desired status or volume for the
sound you have selected appears and press OK.
5. If necessary, repeat steps 3 through 5 to set other sounds.
6. Press Stop/Clearto return to ready mode.
Speaker volume
1. Press On Hook Dial. A dial tone sounds from the speaker.
2. Press the left/right arrow until you hear the volume you want.
3. Press Stop/Clear to save the change and return to ready mode.
You can adjust the speaker volume only when the telephone line is
connected.
Entering characters using the number keypad
As you perform various tasks, you may need to enter names and numbers.
For example, when you set up your machine, you enter your name or your
company’s name, and the fax number. When you store fax numbers or
email addresses in memory, you may also enter the corresponding names.
4G H I g h i 4
5J K L j k l 5
6M N O m n o 6
7P Q R S p q r s 7
8T U V t u v 8
9W X Y Z w x y z 9
0& + - , 0
Correcting numbers or names
If you make a mistake while entering a number or name, press the left
arrow button to delete the last digit or character. Then enter the correct
number or character.
Inserting a pause
With some telephone systems, you must dial an access code (9, for
example) and listen for a second dial tone. In such cases, you must
insert a pause in the telephone number. You can insert a pause while
you are setting up speed buttons or speed dial numbers.
To insert a pause, press Redial/Pause at the appropriate place while
entering the telephone number. A - appears on the display at the
corresponding location.
30 _Getting started
Using the save modes
Toner Save mode
Toner save mode allows your machine to use less toner on each page.
Activating this mode extends the life of the print cartridge beyond what
one would experience in the normal mode, but it reduces print quality.
1. Press Menu until System Setup appears on the bottom line of
the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Toner Save appears and press OK.
4. Press the left/right arrow until the time setting you want appears and
press OK.
5. Press Stop/Clear to return to ready mode.
Power Save mode
Power Save mode allows your machine to reduce power consumption
when it is not in actual use. You can turn this mode on and select a
length of time for which the machine waits after a job is printed before it
switches to a reduced power state.
1. Press Menu until System Setup appears on the bottom line of
the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Power Save appears and press OK.
4. Press the left/right arrow until the setting you want appears and
press OK.
5. Press Stop/Clear to return to ready mode.
6. Click Apply.
Following information shows the proper font list for corresponding
languages.
•Russian: CP866, ISO 8859/5 Latin Cyrillic
•Hebrew: Hebrew 15Q, Hebrew-8, Hebrew-7
•Greek: ISO 8859/7 Latin Greek, PC-8 Latin/Greek
•Arabic & Farsi: HP Arabic-8, Windows Arabic, Code Page 864,
Farsi, ISO 8859/6 Latin Arabic
•OCR : OCR-A, OCR-B
Setting print job timeout
You can set the amount of time a single print job is active before it must
print.The machine handles incoming data as a single job if it comes in within
the specified time. When an error occurs while processing data from the
computer and the data flow stops, the machine waits the specified time and
then cancels printing if data flow does not resume.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Job Timeout appears and press OK.
4. Press the left/right arrow until the time setting you want appears and press OK.
5. Press Stop/Clear to return to ready mode.
Changing the font setting
Your machine has preset the font for your region or country.
If you want to change the font or set the font for special condition such as
the DOS environment, you can change the font setting as follows:
1. Ensure that you have installed the printer driver from the provided
software CD.
2. Select Printer Settings Utility in Start > All Programs > your printer
driver name.
3. Confirm if PCL is selected in Emulation Setting.
4. Click Setting.
5. Select your preferred font in the Symbol set list.
Getting started_31
loading originals and print media
This chapter introduces you how to load originals and print media into your machine.
This chapter includes:
•Loading originals
•Selecting print media
•Changing the size of the paper in the paper tray
•Loading paper
•Printing on special print materials
•Adjusting the output support
•Setting the paper size and type
LOADING ORIGINALS
You can use the scanner glass or ADF to load an original for copying,
scanning, and sending a fax.
On the scanner glass
Make sure that no originals are in the ADF. If an original is detected in the
ADF, the machine gives it priority over the original on the scanner glass. To
get the best scan quality, especially for colored or gray-scaled images, use
the scanner glass.
1. Lift and open the scanner lid.
2. Place the original face down on the scanner glass and align it with the
registration guide at the top left corner of the glass.
3. Close the scanner lid.
•Leaving the scanner lid open while copying may affect copy quality
and toner consumption.
•Dust on the scanner glass may cause black spots on the printout.
Always keep it clean.
•If you are copying a page from a book or magazine, lift the scanner
lid until its hinges are caught by the stopper and then close the lid.
If the book or magazine is thicker than 30 mm, start copying with
the lid open.
In the ADF
Using the ADF, you can load up to 50 sheets of paper (75 g/m2, 20 lb bond)
for one job.
When you use the ADF:
•Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or
larger than 216 x 356 mm (8.5 x 14 inches).
•Do not attempt to load the following types of paper:
- carbon-paper or carbon-backed paper
- coated paper
- onion skin or thin paper
- wrinkled or creased paper
- curled or rolled paper
- torn paper
•Remove all staples and paper clips before loading.
•Make sure any glue, ink, or correction fluid on the paper is completely
dry before loading.
•Do not load originals that include different sizes or weights of paper.
•Do not load booklets, pamphlets, transparencies, or documents having
other unusual characteristics.
1. Flex or fan the edge of the paper stack to separate the pages before
loading originals.
32 _Loading originals and print media
2. Load the original face up into the ADF. Make sure that the bottom of the
original stack matches the paper size marked on the document input
tray.
3. Adjust the document width guides to the paper size.
SELECTING PRINT MEDIA
You can print on a variety of print media, such as plain paper, envelopes,
labels, and transparencies. Always use print media that meet the guidelines
for use with your machine. Print media that does not meet the guidelines
outlined in this user’s guide may cause the following problems:
•Poor print quality
•Increased paper jams
•Premature wear on the machine.
Properties, such as weight, composition, grain, and moisture content, are
important factors that affect the machine’s performance and the output
quality. When you choose print materials, consider the following:
•The type, size and weight of the print media for your machine are
described later in this section.
•Desired outcome: The print media you choose should be appropriate for
your project.
•Brightness: Some print media are whiter than others and produce
sharper, more vibrant images.
•Surface smoothness: The smoothness of the print media affects how
crisp the printing looks on the paper.
•Some print media may meet all of the guidelines in this section and
still not produce satisfactory results. This may be the result of
improper handling, unacceptable temperature and humidity levels,
or other variables over which Xerox has no control.
•Before purchasing large quantities of print media, ensure that
meets the requirements specified in this user’s guide.
Using print media that does not meet these specifications may cause
problems, requiring repairs. Such repairs are not covered by Xerox’s
warranty or service agreements.
it
Dust on the ADF glass may cause black lines on the printout. Always
keep it clean.
Loading originals and print media_33
Specifications on print media
TYPESIZEDIMENSIONS
Plain paperLetter216 x 279 mm (8.5 x 11 inches)
Legal216 x 356 mm (8.5 x 14 inches)
US Folio216 x 330 mm (8.5 x 13 inches)
A4210 x 297 mm (8.26 x 11.69 inches)
Oficio216 x 343 mm (8.5 x 13.5 inches)
JIS B5182 x 257 mm (7.16 x 10.11 inches)
ISO B5176 x 250 mm (6.93 x 9.84 inches)
Executive184 x 267 mm (7.25 x 10.5 inches)
A5148 x 210 mm (5.82 x 8.26 inches)
A6105 x 148 mm (4.13 x 5.82 inches)1 sheet in the manual tray
EnvelopeEnvelope Monarch98 x 191 mm (3.87 x 7.5 inches)
Envelope No. 10105 x 241 mm (4.12 x 9.5 inches)
Envelope DL110 x 220 mm (4.33 x 8.66 inches)
Envelope C5162 x 229 mm (6.37 x 9.01 inches)
Envelope C6114 x 162 mm (4.48 x 6.38 inches)
TransparencyLetter, A4Refer to the Plain paper section
WEIGHT
•60 to 105 g/m
bond) for the tray
•60 to 163 g/m
2
(16 to 28 lb
2
(16 to 43 lb
bond) for the manual tray
2
75 to 90 g/m
138 to 146 g/m
(20 to 24 lb bond)
2
A
CAPACITY
•250 sheets of 80 g/m
B
2
(20 lb
bond) paper for the tray
•1 sheet in the manual tray
•250 sheets of 80 g/m2
(20 lb bond) paper for
optional tray
1 sheet in the manual tray
1 sheet in the manual tray
LabelsLetter, Legal, US
Folio, A4, JIS B5, ISO
B5, Executive, A5, A6
Card stockLetter, Legal, US
Folio, A4, JIS B5, ISO
B5, Executive, A5, A6
Refer to the Plain paper section
Refer to the Plain paper section
120 to 150 g/m
bond)
105 to 163 g/m
bond)
Minimum size (custom)66 x 127 mm (2.6 x 5 inches)
60 to 163 g/m2 (16 to43 lb bond)
Maximum size (custom)216 x 356 mm (8.5 x 14 inches)
2
a.If media weight is over 105 g/m
(28 lb bond), use the manual tray.
b.Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
2
(32 to 40 lb
2
(28 to 43 lb
1 sheet in the manual tray
1 sheet in the manual tray
34 _Loading originals and print media
Media sizes supported in each mode
Guidelines for special print media
MODESIZESOURCE
Copy modeLetter, A4, Legal,
Print modeAll sizes supported by
Fax modeLetter, A4, Legal• tray 1
Duplex printing
a.75 to 90 g/m2 (20~24 lb bond) only
a
Oficio, US Folio,
Executive, JIS B5, A5,
A6
the machine
Letter, A4, Legal, US
Folio, Oficio
•tray 1
•optional tray 2
•manual tray
•tray 1
•optional tray 2
•manual tray
•optional tray 2
•tray 1
•optional tray 2
•manual tray
Guidelines for selecting and storing print media
When selecting or loading paper, envelopes, or other print materials, keep
these guidelines in mind:
•Always use print media that conform with the specifications listed on
page 34
•Attempting to print on damp, curled, wrinkled, or torn paper can cause
paper jams and poor print quality.
•For the best print quality, use only high quality copier grade paper
specifically recommended for use in laser printers.
•Avoid using the following media types:
- Paper with embossed lettering, perforations, or a texture that is too
smooth or too rough
- Erasable bond paper
- Multi-paged paper
- Synthetic paper and thermally reactive paper
- Carbonless paper and Tracing paper.
Use of these types of paper could result in paper jams, chemical smells,
and damage to your printer.
•Store print media in its ream wrapper until you are ready to use it. Place
cartons on pallets or shelves, not on the floor. Do not place heavy
objects on top of the paper, whether it is packaged or unpackaged. Keep
it away from moisture or other conditions that can cause it to wrinkle or
curl.
•Store unused print media at temperatures between 15
relative humidity should be between 10% and 70%.
•Store unused print media in a moisture-proof wrap, such as a plastic
container or bag, to prevent dust and moisture from contaminating your
paper.
•Load special media types one sheet at a time through the manual tray to
avoid paper jams.
•To prevent print media, such as transparencies and label sheets, from
sticking together, remove them as they print out.
o
C and 30o C. The
MEDIA TYPEGUIDELINES
Envelopes•Successful printing on envelopes depends upon the
quality of the envelopes. When selecting envelopes,
consider the following factors:
- Weight: The weight of the envelope paper should
not exceed 90 g/m
- Construction: Prior to printing, envelopes should
lie flat with less than 6 mm curl, and should not
contain air.
- Condition: Envelopes should not be wrinkled,
nicked, or otherwise damaged.
- Temperature: You should use envelopes that are
compatible with the heat and pressure of the
machine during operation.
•Use only well-constructed envelopes with sharp and
well creased folds.
•Do not use stamped envelopes.
•Do not use envelopes with clasps, snaps, windows,
coated lining, self-adhesive seals, or other synthetic
materials.
•Do not use damaged or poorly made envelopes.
•Be sure the seam at both ends of the envelope
extends all the way to the corner of the envelope.
•Envelopes with a peel-off adhesive strip or with
more than one flap that folds over to seal must use
adhesives compatible with the machine’s fusing
temperature for 0.1 second. Check your machine’s
specification to view the fusing temperature, see
page 86. The extra flaps and strips might cause
wrinkling, creasing, or jams, and may even damage
the fuser.
•For the best print quality, position margins no closer
than 15 mm from the edges of the envelope.
•Avoid printing over the area where the envelope’s
seams meet.
2
or jamming may occur.
1 Acceptable
2 Unacceptable
Loading originals and print media_35
MEDIA TYPEGUIDELINES
Labels•To avoid damaging the machine, use only labels
designed for use in laser machines.
- When selecting labels, consider the following
factors:
- Adhesives: The adhesive material should be
stable at your machine’s fusing temperature.
Check your machine’s specification to view the
fusing temperature, see page 86.
- Arrangement: Only use labels with no exposed
backing between them. Labels can peel off sheets
that have spaces between the labels, causing
serious jams.
- Curl: Prior to printing, labels must lie flat with no
more than 13 mm of curl in any direction.
- Condition: Do not use labels with wrinkles,
bubbles, or other indications of separation.
•Make sure that there is no exposed adhesive
material between labels. Exposed areas can cause
labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause
damage to machine components.
•Do not run a sheet of labels through the machine
more than once. The adhesive backing is designed
for only a single pass through the machine.
•Do not use labels that are separating from the
backing sheet or are wrinkled, bubbled, or otherwise
damaged.
CHANGING THE SIZE OF THE PAPER IN THE
PAPER TRAY
To load longer sizes of paper, such as Legal-sized paper, you need to
adjust the paper guides to extend the paper tray.
1 Paper length guide
2 Support guide
3 Guide lock
4 Paper width guides
1. Press and hold the guide lock, and slide the paper length guide to locate
it in the correct paper size slot. It is preset to Letter or A4 size depending
on the country.
Card stock or
custom-sized
materials
Preprinted
paper
•Do not print on media smaller than 76 mm wide or
356 mm long.
•In the software application, set margins at least
6.4 mm away from the edges of the material.
•Letterhead must be printed with heat-resistant ink
that will not melt, vaporize, or release hazardous
emissions when subjected to the printer’s fusing
temperature for 0.1 second. Check your machine’s
specification to view the fusing temperature, see
page 86.
•Letterhead ink must be non-flammable and should
not adversely affect printer rollers.
•Forms and letterhead should be sealed in a
moisture-proof wrapping to prevent changes during
storage.
•Before you load preprinted paper, such as forms
and letterhead, verify that the ink on the paper is
dry. During the fusing process, wet ink can come off
preprinted paper, reducing print quality.
2. After inserting paper into the tray, adjust the support guide so that it
lightly touches the paper stack.
3. Squeeze the paper width guides, as shown and slide them to the stack
of paper until it lightly touches the side of the stack.
36 _Loading originals and print media
4. Load the paper into the tray.
5. Place the tray into the machine.
6. Set the paper size from your computer.
•Do not push the paper width guides far enough to cause the
materials to warp.
•If you do not adjust the paper width guides, it may cause paper
jams.
LOADING PAPER
Loading paper in the tray 1 or optional tray
Load the print media you use for the majority of your print jobs in the tray 1.
The tray 1 can hold a maximum of 250 sheets of 80 g/m
paper.
You can purchase an optional tray and attach it below the standard tray to
load an additional 250 sheets of paper. (See "Ordering supplies and
accessories" on page 83.)
Using photographic paper or coated paper may cause problems,
requiring repairs. Such repairs are not covered by Xerox’s warranty or
service agreements.
1. To load paper, pull and open the paper tray and place paper with the
side you want to print facing down.
2
(20 lb bond) plain
PRINTING ON SPECIAL PRINT MATERIALS
The machine can hold special sizes and types of print material, such as
postcards, note cards, and envelopes. Especially, it is useful for single page
printing on letterhead or colored paper.
Feeding the print material manually
•Load only one size of print media at a time in the tray.
•To prevent paper jams, do not add paper when there is still paper in
the tray. This also applies to other types of print media.
•Print media should be loaded face up with the side you want to print,
and the top edge going into the tray first. Place print materials in the
center of the tray.
•Always load only the specified print media to avoid paper jams and
print quality problems. (See "Selecting print media" on page 33.)
•Flatten any curl on postcards, envelopes, and labels before loading
them into the tray.
1. Open the manual tray.
1 Full
2 Empty
2. After loading paper, set the paper type and size for the tray 1. See
Software section for PC-printing.
•If you experience problems with paper feed, place one sheet at a
time in the manual tray.
•You can load previously printed paper. The printed side should be
facing up with an uncurled edge at the front. If you experience
problems with paper feed, turn the paper around. Note that print
quality is not guaranteed.
2. Load the paper with the side to be printed on facing up.
Loading originals and print media_37
Place the side to be printed facing up.
Envelope
Preprinted paperTransparency
ADJUSTING THE OUTPUT SUPPORT
The printed pages stack on the output tray, and the output support will help
the printed pages align. To let the output support correctly align the pages
you need to pull it out appropriately depending on the paper size.
Punched paper
Label
3. When you print in application, start the print menu.
4. Before you print, open printer properties.
5. Press the Paper tab in printer properties, and select an appropriate
paper type.
If you want to use a label, set the paper type to Label.
6. Select Manual Feeder in paper source then, press OK.
7. Start printing in application.
8. Press the Stop/Clear button on the machine to start feeding
then the machine starts printing.
•If you are printing multiple pages, load the next sheet after first
page prints out, and press the Stop/Clear button. Repeat
this step for every page to be printed.
•The settings you change remain in effect only while you are
using the current application.
Card stockLetterhead paper
1 Output support
•If the output support is incorrectly adjusted, printed pages may be
mis-aligned or fall.
•If you continuously print many pages, the surface of the output tray
may become hot. Be careful not to touch the surface, and
especially keep children away from the surface.
Stacking papers firmly
If you use a machine in a humid area, or you are using the damp print media
caused by a high humidity, the print-outs on the output tray may be curled
and may not be stacked properly. In this case, you can set the machine to
use the Paper Stacking function to let print-outs stacked firmly. But, using
this function will make the print speed slow.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until Paper Stacking appears and press OK.
4. Press the left/right arrow to select On or Off and press OK.
5. Press Stop/Clear to return to ready mode.
SETTING THE PAPER SIZE AND TYPE
After loading paper in the paper tray, you need to set the paper size and
type using the control panel buttons. These settings will apply to Copy and
Fax modes. For PC-printing, you need to select the paper size and type in
the application program you use on your PC.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press the left/right arrow until Paper Setup appears and press OK.
3. Press OK when Paper Size appears.
4. Press the left/right arrow until the paper tray you want appears and press OK.
5. Press the left/right arrow until the paper size you are using appears and press OK.
6. Press the left/right arrow until Paper Type appears and press OK.
7. Press the left/right arrow until the paper tray you want appears and press OK.
8. Press the left/right arrow until the paper type you are using appears and press OK.
9. Press Stop/Clear to return to ready mode.
38 _Loading originals and print media
copying
This chapter gives you step-by-step instructions for copying documents.
This chapter includes:
•Selecting the paper tray
•Copying
•Changing the settings for each copy
•Changing the default copy settings
•ID card copying
•Using special copy features
•Printing on both sides of paper
•Setting copy timeout
SELECTING THE PAPER TRAY
After loading the print media for copy output, you must select the paper tray
you will use for copy jobs.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press the left/right arrow until Paper Setup appears and press OK.
3. Press the left/right arrow until Paper Source appears and press OK.
4. Press OK when Copy Tray appears.
5. Press the left/right arrow until the paper tray you want appears and press OK.
6. Press Stop/Clear to return to ready mode.
COPYING
1. Press Copy.
Ready to Copy appears on the top line of the display.
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass.
For details about loading an original, see page 32.
3. Enter the number of copies using the number keypad, if necessary.
4. If you want to customize the copy settings including copy size, darkness,
and original type, by using the control panel buttons. See page 39.
If necessary, you can use special copy features, such as poster copying,
2- or 4-up copying. See page 40.
5. Press Start to begin copying.
You can cancel the copy job during an operation. Press Stop/
Clear, and the copying will stop.
CHANGING THE SETTINGS FOR EACH COPY
Your machine provides default settings for copying so that you can quickly
and easily make a copy. However, if you want to change the options for
each copy, use the copy function buttons on the control panel.
If you press Stop/Clear while setting the copy options, all of the
options you have set for the current copy job will be canceled and
returned to their default status. Or, they will automatically return to
their default status after the machine completes the copy in progress.
4. Press the left/right arrow until the setting you want appears and press
OK.
5. Repeat steps 3 through 4, as needed.
6. Press Stop/Clear to return to ready mode.
While you are setting copy options, pressing Stop/Clear cancels
the changed settings and restores the defaults.
Darkness
If you have an original containing faint markings or dark images, you can
adjust the brightness to make a copy that is easier to read.
•Light: Works well with dark print.
•Normal:Works well with standard typed or printed originals.
•Dark:Works well with light print.
Original Type
The original type setting is used to improve the copy quality by selecting the
document type for the current copy job.
Each time you press the button, the following modes are available:
•Text: Use for originals containing mostly text.
•Text/Photo: Use for originals with mixed text and photographs.
•Photo:Use when the originals are photographs and receipts.
Reduced or enlarged copy
You can reduce or enlarge the size of a copied image from 25% to 400%
when you copy original documents from the scanner glass, or from 25% to
100% from the ADF.
To select from the predefined copy sizes:
The left/right arrow until the size setting you want appears and press
OK.
To scale the copy by directly entering the scale rate:
1. The left/right arrow until Custom appears and press OK.
2. Enter the scale rate and press OK to save the selection.
When you make a reduced copy, black lines may appear at the
bottom of your copy.
1. Press Copy.
2. Press Menu until Copy Feature appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the setup option you want appears and
press OK.
Copying_39
CHANGING THE DEFAULT COPY SETTINGS
The copy options, including darkness, original type, copy size, and number
of copies, can be set to those most frequently used. When you copy a
document, the default settings are used unless they have been changed by
using the corresponding buttons on the control panel.
1. Press Copy.
2. Press Menu until Copy Setup appears on the bottom line of the display and press OK.
3. Press OK when Change Default appears.
4. Press the left/right arrow until the setup option you want appears and press OK.
5. Press the left/right arrow until the setting you want appears and press
OK.
6. Repeat steps 4 through 5, as needed.
7. Press Stop/Clear to return to ready mode.
3. Place Front Side and Press[Start] appears on the display.
4. Press Start.
Your machine begins scanning the front side and shows Place Back
Side and Press[Start]
5. Turn the original over and place it on the scanner glass, where arrows
indicate as shown. Then, close the scanner lid.
While you are setting copy options, pressing Stop/Clear cancels
the changed settings and restores the defaults.
ID CARD COPYING
Your machine can print 2-sided originals on one sheet of A4-, Letter-, Legal, Folio-, Oficio-, Executive-, B5-, A5-, or A6-sized paper.
When you copy using this feature, the machine prints one side of the
original on the upper half of the paper and the other side on the lower half
without reducing the size of the original. This feature is helpful for copying a
small-sized item, such as a name card.
This copy feature is available only when you place originals on the scanner
glass. Unload the paper in ADF.
1. Press ID Card Copy.
2. Place the front side of an original facing down on the scanner glass
where arrows indicate as shown, and close the scanner lid.
If you press Stop/Clear or if no buttons are pressed for
approximately 30 seconds, the machine cancels the copy job and
returns to ready mode.
6. Press Start to begin copying.
If the original is larger than the printable area, some portions may not
be printed.
If you press Stop/Clear or if no buttons are pressed for
approximately 30 seconds, the machine cancels the copy job and
returns to ready mode.
USING SPECIAL COPY FEATURES
You can use the following copy features:
Collation
You can set the machine to sort the copy job. For example, if you make 2
copies of a 3 page original, one complete 3 page document will print
followed by a second complete document.
1. Press Copy.
2. Load originals face up into the ADF, or place a single
original face down on the scanner glass.
For details about loading an original, see page 32.
3. Enter the number of copies using the number keypad.
4. Press Menu until Copy Setup appears on the bottom line of the display and press OK.
5. Press OK when Change Default appears.
6. Press the left/right arrow until Copy Collation appears and press OK.
7. Press the left/right arrow to select On.
8. Press Start to begin copying.
One complete document will print followed by the second complete
document.
1
2
3
40 _Copying
2-up or 4-up copying
Your machine can print 2 or 4 original images reduced to
fit onto one sheet of paper.
1. Press Copy.
2. Load originals face up into the ADF, or place a single
original face down on the scanner glass.
For details about loading an original, see page 32.
3. Press Menu until Copy Feature appears on the
bottom line of the display and press OK.
4. Press the left/right arrow until Layout appears and
press OK.
5. Press the left/right arrow until 2-Up or 4-Up appears
and press OK.
6. Press Start to begin copying.
12
12
34
Poster copying
Your machine can print an image onto 9 sheets of paper (3x3). You can
paste the printed pages together to make one poster-sized document.
This copy feature is available only when you place
originals on the scanner glass. Unload the paper in ADF.
1. Press Copy.
2. Place a single original face down on the scanner glass.
For details about loading an original, see page 32.
3. Press Menu until Copy Feature appears on the
bottom line of the display and press OK.
4. Press the left/right arrow until Layout appears and
press OK.
5. Press the left/right arrow until Poster Copy appears
and press OK.
6. Press Start to begin copying.
Your original is divided into 9 portions. Each portion is
scanned and printed one by one in the following order:
Clone copying
Your machine can print multiple image copies from the original document on
a single page. The number of images is automatically determined by the
original image and paper size.
This copy feature is available only when you place originals on the scanner
glass. Unload the paper in ADF.
1. Press Copy.
2. Place a single original face down on the scanner glass.
For details about loading an original, see page 32.
3. Press Menu until Copy Feature appears on the
bottom line of the display and press OK.
4. Press the left/right arrow until Layout appears and
press OK.
5. Press the left/right arrow until Clone Copy appears and press OK.
6. Press Start to begin copying.
Adjusting background images
You can set the machine to print an image without its background. This
copy feature removes the background color and can be helpful when
copying an original containing color in the background, such as a
newspaper or a catalog.
1. Press Copy.
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass.
For details about loading an original, see page 32.
3. Press Menu until Copy Feature appears on the bottom line of the
display and press OK.
4. Press the left/right arrow until Adjust Bkgd. appears and press OK.
5. Press the left/right arrow until the binding option you want appears.
•Off: Does not use this feature.
•Auto: Optimizes the background.
•Enhance Lev. 1~2: The higher the number is, the more vivid the
background is.
•Erase Lev. 1~4: The higher the number is, the lighter the
background is.
6. Press Start to begin copying.
7. Press Stop/Clearto return to ready mode.
Copying_41
PRINTING ON BOTH SIDES OF PAPER
You can set the machine to print documents on both sides of paper.
(WorkCentre 3220 only)
1. Press Copy.
2. Press Menu until Copy Setup appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Duplex Print appears and press OK.
4. Press the left/right arrow until the binding option you want appears.
•Off:Copys in Normal mode.
•Short Edge: Copys pages to be read by flipping like a note pad.
•Long Edge: Copys pages to be read like a book.
5. Press OK to save your selection.
SETTING COPY TIMEOUT
You can set the time the machine waits before it restores the default copy
settings, if you do not start copying after changing them on the control
panel.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press OK when Machine Setup appears.
3. Press the left/right arrow until Timeout appears and press OK.
4. Press the left/right arrow until the time setting you want appears.
Selecting Off means that the machine does not restore the default
settings until you press Start to begin copying, or Stop/Clear to
cancel.
5. Press OK to save your selection.
6. Press Stop/Clear to return to ready mode.
42 _Copying
scanning
Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer.
This chapter includes:
•Scanning basics
•Scanning from the control panel
•Scanning using a network connection
•Changing the settings for each scan job
•Changing the default scan settings
•Setting up Address Book
The maximum resolution that can be achieved depends upon various
factors, including computer speed, available disk space, memory, the
size of the image being scanned, and bit depth settings. Thus,
depending on your system and what you are scanning, you may not
be able to scan at certain resolutions, especially using enhanced
resolution.
SCANNING BASICS
Your machine offers the following ways to scan an image using a local
connection:
•Via one of the preset imaging applications. Scanning an image launches
the selected application, enabling you to control the scanning process.
See the next section.
•TWAIN: TWAIN is the one of preset imaging applications. Scanning an
image launches the selected application, enabling you to control the
scanning process. See the Software section. This feature can be used
via the local connection or the network connection. See Software section.
•WIA: WIA stands for Windows Images Acquisition. To use this feature
your computer must be connected directly with the machine via an USB
cable. See Software section.
•To a portable USB memory device, if inserted into the USB memory port
on your machine. See page 58.
Also, you can send scanned images to several destinations using a network
connection:
•To your networked computer via the Network Scan program. You can
scan an image from the machine, if network-connected, to the computer
where the Network Scan program is running.
•Email: You can send the scanned image as an attachment to an email.
See page 44. (WorkCentre 3220 only)
SCANNING FROM THE CONTROL PANEL
Scanning to application programs for USB
connections
1. Make sure that your machine and computer are turned on and properly
connected to each other.
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass.
For details about loading an original, see page 32.
3. Press Scan/Email.
Ready to Scan appears on the top line of the display.
4. Press the left/right arrow until Scan to Appl. appears on the bottom line
of the display and press OK.
You can add more TWAIN-compliant software for scanning, such
as Adobe Photoshop, from Printer Settings Utility. See Software section.
5. Press the left/right arrow until the application program you want appears,
then press OK.
Default setting is My Documents.
6. To scan from the default setting, press Start. Press the left/right
button until the setting you want appears then press OK.
7. Scanning begins.
Scanned image is saved in computer's My Documents> My
Pictures>Xerox folder.
SCANNING USING A NETWORK CONNECTION
If you have connected your machine to a network and set up network
parameters correctly, you can scan and send images over the network.
Preparing for network scanning
Before using your machine’s network scanning features, you need to
configure the following settings depending on your scan destination:
•Adding the machine to the Network Scan program for scanning to a
network client
•Registering as an authorized user for scanning to Email
•Setting up an account for scanning to Email
Adding the machine to the Network Scan program
First, install the Network Scan program.
To scan images from your machine to your computer through the
network, you need to register the machine as an authorized network
scanner in the Network Scan program.
1. From the Windows Start menu, select All Programs > Xerox >
Network Scan > Network Scan.
The Xerox Network Scan Manager window opens.
Scanning_43
2. Click the Add Device button or double-click the Add Device icon.
3. Click Next.
4. Select Browse for a scanner. (recommended), or select Connect to
this scanner. and enter the IP address of your machine.
5. Click Next.
A list of the scanners on your network appears.
6. Select your machine from the list and enter a name, user ID, and PIN
(Personal Identification Number) for the machine.
•For the scanner name, the model name of your machine is
automatically entered, but can be changed.
•You can enter an ID of up to 8 characters. The first character
must be a letter.
•The PIN must be 4 digits.
7. Click Next.
8. Click Finish.
Your machine is added to the Network Scan program and you can now
scan images through the network.
•You can change the scanner properties of your machine and
the scan settings from the Xerox Network Scan Manager
window. Click Properties and set the options in each tab.
Registering authorized users
To send an email, you need to register authorized users using
CentreWare IS. You can add up to 2000 users. You can setup
authorized users to access scan to e-mail. You need to register
authorized users using CentreWare IS.
1. Enter your machine’s IP address as the URL in a browser and click
Go to access the web site of your machine.
The IP address can be found on the control panel. Press the
Menu button > System Setup > Report > Network Info..
2. Click Properties > E-mail > User Authentication
3. Enable User Authentication. Check the Enable Auth User box.
4. Check the Enable Guest Account box to allow guest access. If this option is enabled, then enter a Guest Login Name and a Guest
Password from 4-10 digits that can be used by the guest account to
access the feature.
5. Click the Add button to add new accounts.
6. Enter a User Name, a Auth ID, Password and Email address for
each account desired. Your machine can hold up to 2000 accounts.
From the control panel on your machine, verify the user correctly
registered.
1. Press Scan/Email.
2. Press the left/right arrow until Scan to Email appears on the bottom line of the display and press OK.
3. The machine will prompt for a Login. Enter a valid My login ID,
Password, and Destination Email.
4. The machine will open the email service. If an invalid set of credentials was entered the WorkCentre will return to Scan to
Email.
Setting up an e-mail account
To scan and send an image as an email attachment, you need to set up
network parameters using CentreWare IS.
1. Enter your machine’s IP address as the URL in a browser and click
Go to access the web site of your machine.
2. Click Properties, Protocol and SMTP Server.
3. Select IP Address or Host Name.
4. Enter the IP address in dotted decimal notation or as a host name.
5. Enter the server port number, from 1 to 65535.
The default port number is 25.
6. Put a check mark in SMTP Requires Authentication to require
authentication.
7. Enter the SMTP server login name and password.
Scanning to a network client
Network client allows you to remotely scan an original from your networkconnected machine to your computer in JPEG, TIFF, or PDF file format.
Scanning
1. Make sure that your machine and the computer are connected to a network and Network Scan is running on the computer.
2. Load originals face up into the ADF, or place a single original face
down on the scanner glass.
For details about loading an original, see page 32.
3. Press Scan/Email.
4. Press the left/right arrow until Network Scan appears on the bottom line of the display and press OK.
5. Enter the ID you have set in the Xerox Network Scan Manager
window and press OK.
6. Enter the PIN you have set in the Xerox Network Scan Manager
window and press OK.
7. If the scan destination is folder type, press the left/right arrow until the scan setting option you want appears and press OK. Or, press
Start to immediately start scanning using the default settings.
•Resolution: Sets the image resolution.
•Scan Color: Sets the color mode.
•Scan Format: Sets the file format in which the image is to be saved.
If you select TIFF or PDF, you can select to scan multiple pages.
•Scan Size: Sets the image size.
If the scan destination is application type, go to the step 11.
8. Press the left/right arrow until the desired status appears and press
OK.
9. Press Start to start scanning.
Your machine begins scanning the original to the computer where
the program is running.
Scanning to Email
You can scan and send an image as an email attachment. You first need to
set up your email account in CentreWare IS. See page 44.
Before scanning, you can set the scan options for your scan job. See page
45.
1. Make sure that your machine is connected to a network.
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass.
For details about loading an original, see page 32.
3. Press Scan/Email.
4. Press the left/right arrow until Scan to Email appears on the bottom line of the display and press OK.
5. Enter the recipient’s email address and press OK.
If you have set up Address Book, you can use a speed button or a
speed email or group email number to retrieve an address from memory.
See page 45.
44 _Scanning
6. To enter additional addresses, press OK when Yes appears and repeat
step 5.
To continue to the next step, press the left/right arrow to select No and
press OK.
7. If the display asks if you want to send the email to your account, press
the Scroll buttons to select Yes or No and press OK.
This prompt does not appear if you have activated the Send to
Myself option in the email account setup.
8. Enter an email subject and press OK.
9. Press the left/right arrow until the file format you want appears and press
OK or Start.
The machine begins scanning and then sends the email.
10. If the machine asks if you want to log off your account, press the Scroll
buttons to select Yes or No and press OK.
11. Press Stop/Clear to return to ready mode.
CHANGING THE SETTINGS FOR EACH SCAN JOB
Your machine provides you with the following setting options to allow you to
customize your scan jobs.
•Scan Size:Sets the image size.
•Original Type: Sets the original document’s type.
•Resolution: Sets the image resolution.
•Scan Color:Sets the color mode.
•Scan Format: Sets the file format in which the image is to be saved. If
you select TIFF or PDF, you can select to scan multiple pages.
Depending on the selected scan type, this option may not appear.
To customize the settings before starting a scan job:
1. Press Scan/Email.
2. Press Menu until Scan Feature appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the scan type you want appears and press
OK.
4. Press the left/right arrow until the scan setting option you want appears and press OK.
5. Press the left/right arrow until the desired status appears and press OK.
6. Repeat steps 4 and 5 to set other setting options.
7. When you have finished, press Stop/Clear to return to ready mode.
CHANGING THE DEFAULT SCAN SETTINGS
To avoid having to customize the scan settings for each job, you can set up
default scan settings for each scan type.
1. Press Scan/Email.
2. Press Menu until Scan Setup appears on the bottom line of the display and press OK.
3. Press OK when Change Default appears.
4.
Press the left/right arrow until the scan type you want appears and press OK.
5. Press the left/right arrow until the scan setting option you want appears
and press OK.
6. Press the left/right arrow until the desired status appears and press OK.
7. Repeat steps 5 and 6 to change other settings.
8. To change the default settings for other scan types, press Back and
repeat from step 4.
9. Press Stop/Clear to return to ready mode.
SETTING UP ADDRESS BOOK
You can set up Address Book with the email addresses you use frequently
via CentreWare IS and then easily and quickly enter email addresses by
entering the location numbers assigned to them in Address Book.
(WorkCentre 3220 only)
Registering speed email numbers
1. Enter your machine’s IP address as the URL in a browser and click Go
to access the web site of your machine.
2. Click Properties and E-mail.
3. Click Local Address Book and Add.
4. Select a index number and enter the user name and e-mail address you
want.
5. Click Apply.
You can also click Import and obtain your address book from your
computer.
Configuring group email numbers
Enter your machine’s IP address as the URL in a browser and click Go to
access the web site of your machine.
1. Click Properties and E-mail.
2. Click Group Address Book and Add.
3. Select a group number and enter the group name you want.
4. Select speed email numbers that will be included in the group.
5. Click Apply.
Using Address Book entries
To retrieve an email address, use the following ways:
Speed email numbers
When you are prompted to enter a destination address while sending an
email, press Address Book, select speed email and enter the speed
email number at which you stored the address you want.
•For a one-digit speed email location, press and hold the
corresponding digit button from the number keypad.
•For a two- or three-digit speed email location, press the first digit
button(s) and then hold down the last digit button.
You can also search through memory for an entry by pressing Address
Book. See page 46.
Group email numbers
To use a group email entry, you need to search for and select it from
memory.
When you are prompted to enter a destination address while sending an
email, press Address Book. See page 46
Scanning_45
Searching Address Book for an entry
There are two ways to search for an address in memory. You can either
scan from A to Z sequentially or search by entering the first letters of the
name associated with the address.
Searching sequentially through memory
1. If necessary, press Scan/Email.
2. Press Address Book until Search & Send appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the number category you want appears and press OK.
4. Press OK when All appears.
5. Press the left/right arrow until the name and address you want
appears. You can search upwards or downwards through the entire
memory in alphabetical order.
Searching with a particular first letter
1. If necessary, press Scan/Email.
2. Press Address Book until Search & Send appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the number category you want appears and press OK.
4. Press the left/right arrow until ID appears and press OK.
5. Enter the first few letters of the name you want and press OK.
6. Press the left/right arrow until the name you want appears and press
OK.
Printing Address Book
You can check your Address Book settings by printing a list.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Report appears and press OK.
3. Press the left/right arrow until Address Book appears and press OK.
4. Press the left/right arrow until E-mail appears and press OK.
5. Press OK when Yes appears to confirm printing.
A list showing your speed button settings, and the speed/group email
entries print out.
46 _Scanning
basic printing
This chapter explains common printing tasks.
This chapter includes:
•Printing a document•Canceling a print job
PRINTING A DOCUMENT
Your machine allows you to print from various Windows, Macintosh, or
Linux applications. The exact steps for printing a document may vary
depending on the application you use.
For details about printing, see the Software section.
CANCELING A PRINT JOB
If the print job is waiting in a print queue or print spooler, such as the printer
group in Windows, delete the job as follows:
1. Click the Windows Start menu.
2. For Windows 2000, select Settings and then Printers.
For Windows XP/2003, select Printers and Faxes.
For Windows Vista, select Control Panel > Hardware and Sound >
Printers.
3. Double-click the Xerox WorkCentre 3210 or WorkCentre 3220 icon. (Or
Xerox WorkCentre 3220 PS)
4. From the Document menu, select Cancel.
You can also access this window by simply double-clicking the printer
icon at the bottom right corner of the Windows desktop.
You can also cancel the current job by pressing Stop/Clear on the
control panel.
Basic printing_47
faxing
This chapter gives you information about using your machine as a fax machine.
This chapter includes:
•Sending a fax
•Receiving a fax
We recommend you to use traditional analog phone services (PSTN: public
switched telephone network) when connecting telephone lines to use Fax. If
you use other Internet services (DSL, ISDN, VolP), you can improve the
connection quality by using the Micro-filter. The Micro-filter eliminates
unnecessary noise signals and improves connection quality or Internet
quality. Since the DSL Micro-filter is not provided with the machine, contact
your Internet Service provider for use on DSL Micro-filter.
•Other ways to fax
•Fax setup
quality, or contain photographs, you can adjust the resolution to produce
a higher quality Fax.
1. Press Fax.
2. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
3. Press the left/right arrow until Resolution appears and press
4. Press the left/right arrow until the option you want appears and press
OK.
5. Press Stop/Clear to return to ready mode.
Recommended resolution settings for different original document types
are described in the table below:
MODERECOMMENDED FOR:
OK
.
1 Line port
2 Micro filter
3 DSL modem / Telephone line
SENDING A FAX
Setting the fax header
In some countries, you are required by law to indicate your fax number on
any fax you send. The Machine ID, containing your telephone number and
name or company name, will be printed at the top of each page sent from
your machine.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press OK when Machine Setup appears.
3. Press OK when Machine ID appears.
4. Enter your name or the company name using the number keypad. You
can enter alphanumeric characters using the number keypad, and
include special symbols by pressing the 0 button. For details on how to
enter alphanumeric characters, see page 30.
5. Press OK to save the ID.
6. Press the left/right arrow until Machine Fax No. appears and press OK.
7. Enter your fax number using the number keypad and press OK.
8. Press Stop/Clear to return to ready mode.
Adjusting the document settings
Before starting a fax, change the following settings according to your
original’s status to get the best quality.
StandardOriginals with normal sized characters.
FineOriginals containing small characters or thin
Super FineOriginals containing extremely fine detail. Super
Photo FaxOriginals containing shades of gray or
Color FaxOriginals with colors. Sending a color fax is
The resolution setting is applied to the current fax job. To change the
default setting, see page 55.
lines or originals printed using a dot-matrix
printer.
Fine mode is enabled only if the machine with
which you are communicating also supports the
Super Fine resolution.
•For memory transmission, Super Fine
mode is not available. The resolution
setting is automatically changed to
Fine.
•When your machine is set to Super Fine resolution and the fax machine
with which you are communicating does
not support Super Fine resolution, the
machine transmits using the highest
resolution mode supported by the other
machine.
fax
photographs.
enabled only if the machine with which you are
communicating supports color fax reception and
you send the fax manually. In this mode,
memory transmission is not available.
Resolution
The default document settings produce good results when using typical
text-based originals. However, if you send originals that are of poor
Faxing_48
Darkness
You can select the default contrast mode to fax your originals lighter or
darker.
1. Press Fax.
2. Press Menu until Fax Feature appears on the bottom line of the
display and press
3. Press the left/right arrow until Darkness appears and press
4. Press the left/right arrow until the option you want appears and press
OK.
•Light:Works well with dark print.
•Normal:Works well with standard typed or printed originals.
•Dark:Works well with light print.
5. Press Stop/Clear to return to ready mode.
The darkness setting is applied to the current fax job. To change
the default setting, see page 55.
OK
.
Sending a fax automatically
OK
Confirming a transmission
When the last page of your original has been sent successfully, the machine
beeps and returns to ready mode.
When something goes wrong while sending your fax, an error message
appears on the display. For a list of error messages and their meanings, see
page 73. If you receive an error message, press Stop/Clear to clear the
.
message and try to send the fax again.
You can set your machine to print a confirmation report automatically each
time sending a fax is completed. For further details, see page 55.
Automatic redialing
When the number you have dialed is busy or there is no answer when you
send a fax, the machine automatically redials the number every three
minutes, up to seven times according to the factory default settings.
When the display shows Retry Redial?, press OK to redial the number
without waiting. To cancel the automatic redialing, press Stop/Clear.
To change the time interval between redials and the number of redial
attempts. See page 55.
1. Press Fax.
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass.
For details about loading an original, see page 32.
Ready to Fax appears on the top line of the display.
3. Adjust the resolution and the darkness to suit your fax needs.
4. Enter the receiving fax machine’s number.
You can use speed buttons, speed dial numbers, or group dial numbers.
For details about storing and searching for a number, see page 56.
5. Press Start.
6. If an original is placed on the scanner glass, select Yes to add another page. Load another original and press OK.
7. When you have finished, select No at the Another Page? prompt.
After the number is dialed, the machine begins sending the fax when the
receiving fax machine answers.
When you want to cancel a fax job, press Stop/Clear at any time
while sending.
Sending a fax manually
1. Press Fax.
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass.
For details about loading an original, see page 32.
3. Adjust the resolution and the darkness to suit your fax needs. See page
48.
4. Press On Hook Dial. You hear a dial tone.
5. Enter the receiving fax machine’s number.
You can use speed buttons, speed dial numbers, or group dial numbers.
For details about storing and searching for a number, see page 56.
6. Press Start when you hear a high-pitched fax signal from the remote
fax machine.
When you want to cancel a fax job, press Stop/Clear at any time
while sending.
Redialing the last number
To redial the number you called last:
1. Press Redial/Pause.
2. When an original is loaded in the ADF, the machine automatically begins
to send.
If an original is placed on the scanner glass, select Yes to add another
page. Load another original and press
select No at the
Another Page?
prompt.
OK
. When you have finished,
RECEIVING A FAX
Selecting the paper tray
After loading the print media for fax output, you have to select the paper tray
you will use for the fax reception.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press the left/right arrow until Paper Setup appears and press
3. Press the left/right arrow until Paper Source appears and press
4. Press the left/right arrow until Fax Tray appears and press
5. Press the left/right arrow until the paper tray you want appears and
press OK.
6. Press Stop/Clear to return to ready mode.
Changing receiving modes
1. Press Fax.
2. Press Menu until Fax Setup appears on the bottom line of the
display and press OK.
3. Press the left/right arrow until Receiving appears and press
4. Press
5. Press the left/right arrow until the fax reception mode you want appears.
OK
when Receive Mode appears.
•In Fax mode, the machine answers an incoming fax call and
immediately goes into the fax reception mode.
•
In
Tel
mode, you can receive a fax by pressing
and then
phone and then press the remote receive code. See page
Start
. You can also pick up the handset of the extension
On Hook Dial
OK
.
OK
50.
OK
OK
.
.
.
Faxing_49
•In Ans/Fax mode, an answering machine attached to your machine
answers an incoming call, and the caller can leave a message on the
answering machine. If the fax machine senses a fax tone on the line,
the machine automatically switches to Fax mode to receive the fax.
See page 50.
•In DRPD mode, you can receive a call using the Distinctive Ring
Pattern Detection (DRPD) feature. Distinctive Ring is a telephone
company service which enables an user to use a single telephone
line to answer several different telephone numbers. For further
details, see page 50.
OK
6. Press
7. Press Stop/Clearto return to ready mode.
•When the memory is full, the printer can no longer receive any
•To use the Ans/Fax mode, attach an answering machine to
•If you do not want other people to view your received documents,
to save your selection.
incoming fax. Secure free memory to resume by removing data
stored in the memory.
EXT socket on the back of your machine.
you can use secure receiving mode. In this mode, all of the
received faxes are stored in memory. For further details, see page
51.
the
Receiving automatically in Fax mode
Your machine is preset to Fax mode at the factory. When you receive a fax,
the machine answers the call on a specified number of rings and
automatically receives the fax.
To change the number of rings,
see page 55.
Receiving manually in Tel mode
You can receive a fax call by pressing On Hook Dial and then
pressing Start
The machine begins receiving a fax and returns to ready mode when the
reception is completed.
when you hear a fax tone from the remote machine.
Receiving manually using an extension telephone
This features works best when you are using an extension telephone
connected to the EXT socket on the back of your machine. You can receive
a fax from someone you are talking to on the extension telephone without
going to the fax machine.
When you receive a call on the extension phone and hear fax tones, press
the keys *9* on the extension phone. The machine receives the fax.
Press the buttons slowly in sequence. If you still hear the fax tone from the
remote machine, try pressing *9* once again.
*9* is the remote receive code preset at the factory. The first and the last
asterisks are fixed, but you can change the middle number to whatever you
wish. For details about changing the code, see page
55.
Receiving automatically in Ans/Fax mode
To use this mode, you must attach an answering machine to the EXT socket
on the back of your machine.
If the caller leaves a message, the answering machine stores the message
as it would normally. If your machine detects a fax tone on the line, it
automatically starts to receive the fax.
•If you have set your machine to Ans/Fax mode and your
answering machine is switched off, or no answering machine
connected to EXT socket, your machine automatically goes
Fax mode after a predefined number of rings.
•If your answering machine has a user-selectable ring counter,
the machine to answer incoming calls within 1 ring.
•If you are in Tel mode (manual reception) when the answering
machine is connected to your machine, you must switch off the
answering machine, or the outgoing message from the answering
machine will interrupt your phone conversation.
into
is
set
Receiving faxes using DRPD mode
Distinctive Ring is a telephone company service which enables an user to
use a single telephone line to answer several different telephone numbers.
The particular number someone uses to call you is identified by different
ringing patterns, which consist of various combinations of long and short
ringing sounds. This feature is often used by answering services who
answer telephones for many different clients and need to know which
number someone is calling in on to properly answer the phone.
Using the Distinctive Ring Pattern Detection (DRPD) feature, your fax
machine can learn the ring pattern you designate to be answered by the fax
machine. Unless you change it, this ringing pattern will continue to be
recognized and answered as a fax call, and all other ringing patterns will be
forwarded to the extension telephone or answering machine plugged into
the EXT socket. You can easily suspend or change DRPD at any time.
Before using the DRPD option, Distinctive Ring service must be installed on
your telephone line by the telephone company. To set up DRPD, you will
need another telephone line at your location, or someone available to dial
your fax number from outside.
To set up the DRPD mode:
1. Press Fax.
2. Press Menu until Fax Setup appears on the bottom line of the
display and press
3. Press the left/right arrow until Receiving appears and press
4. Press the left/right arrow until DRPD Mode appears and press
Waiting Ring appears on the display.
5. Call your fax number from another telephone. It is not necessary to
place the call from a fax machine.
6. When your machine begins to ring, do not answer the call. The machine
requires several rings to learn the pattern.
When the machine completes learning, the display shows Completed
DRPD Setup. If the DRPD setup fails, Error DRPD Ring appears.
OK
Press
7. Press Stop/Clear to return to ready mode.
when DRPD Mode appears and start over from step 4.
OK
.
OK
.
OK
.
50 _Faxing
•DRPD must be set up again if you re-assign your fax number, or
connect the machine to another telephone line.
•After DRPD has been set up, call your fax number again to
that the machine answers with a fax tone. Then have a call placed
to a different number assigned to that same line to
is forwarded to the extension telephone or answering machine
plugged into the EXT socket.
be sure the call
verify
Receiving in secure receiving mode
You may need to prevent your received faxes from being accessed by
unauthorized people. You can turn on secure receiving mode to restrict
printing of received faxes when the machine is unattended. In secure
receiving mode, all incoming faxes go into memory. When the mode is
deactivated, any stored faxes are printed.
Activating secure receiving mode
1. Press Fax.
2. Press Menu and then press
bottom line of the display.
3. Press the left/right arrow until Secure Receive appears and press OK.
4. Press the left/right arrow until On appears and press
5. Enter a four-digit password you want to use and press
You can activate secure receiving mode without setting a
password, but cannot protect your faxes.
6. Re-enter the password to confirm it and press
7. Press Stop/Clearto return to ready mode.
When a fax is received in secure receiving mode, your machine stores it in
memory and shows Secure Receive to let you know that there is a fax
received.
OK
when Fax Feature appears on the
OK
.
OK
.
OK
.
Printing received faxes
1. Access the Secure Receive menu by following steps 1 through 3 in
“Activating secure receiving mode.”
2. Press the left/right arrow until Print appears and press
3. Enter the four-digit password and press
The machine prints all of the faxes stored in memory.
OK
.
OK
.
Deactivating secure receiving mode
1. Access the Secure Receive menu by following steps 1 through 3 in
“Activating secure receiving mode.”
2. Press the left/right arrow until Off appears and press
3. Enter the four-digit password and press
The mode is deactivated and the machine prints all faxes stored in
memory.
4. Press Stop/Clearto return to ready mode.
OK
.
OK
.
Receiving faxes in memory
Since your machine is a multi-tasking device, it can receive faxes while you
are making copies or printing. If you receive a fax while you are copying or
printing, your machine stores incoming faxes in its memory. Then, as soon
as you finish copying or printing, the machine automatically prints the fax.
Also, your machine receives faxes and stores them in its memory when
there is no paper in the tray or no toner in the installed print cartridge.
OTHER WAYS TO FAX
Sending a fax to multiple destinations
You can use the Multiple Send feature, which allows you to send a fax to
multiple locations. Originals are automatically stored in memory and sent to
a remote station. After transmission, the originals are automatically erased
from memory. You cannot send a color fax using this feature.
1. Press Fax.
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass.
For details about loading an original, see page 32.
3. Adjust the document resolution and darkness to suit your fax needs. See
page 48.
4. Press Menu until Fax Feature appears on the bottom line of the
display and press
5. Press the left/right arrow until Multi Send appears and press
6. Enter the number of the first receiving fax machine and press
You can use speed buttons, speed dial numbers. You can enter Group
Dial Number using Address Book Button. For details, see page 56.
7. Enter the second fax number and press OK.
The display asks you to enter another fax number to send the document.
8. To enter more fax numbers, press OK when Yes appears and repeat
steps 6 and 7. You can add up to 10 destinations.
Once you entered a group dial number, you cannot enter another
group dial numbers anymore.
9. When you have finished entering fax numbers, press the left/right arrow
to select No at the Another No.? prompt and press OK.
The original is scanned into memory before transmission. The display
shows memory capacity and the number of pages being stored in
memory.
10. If an original is placed on the scanner glass, select Yes to add another
pages. Load another original and press OK.
When you have finished, select No at the Another Page? prompt.
The machine begins sending the fax to the numbers you entered in the
order in which you entered them.
Sending a delayed fax
You can set your machine to send a fax at a later time when you will not be
present. You cannot send a color fax using this feature.
1. Press Fax.
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass.
For details about loading an original, see page 32.
3. Adjust the document resolution and darkness to suit your fax needs. See
page 48.
4. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
5. Press the left/right arrow until Delay Send appears and press OK.
6. Enter the number of the receiving machine using the number keypad.
You can use speed buttons, speed dial numbers. You can enter Group
Dial Number using Address Book Button.For details, see page 56.
7. Press OK to confirm the number. The display asks you to enter another
fax number to which to send the document.
OK
.
OK
.
OK
.
Faxing_51
8. To enter more fax numbers, press OK when Yes appears and repeat
steps 6 and 7. You can add up to 10 destinations.
Once you entered a group dial number, you cannot enter another
group dial numbers anymore.
9. When you have finished entering fax numbers, press the left/right arrow
to select No at the Another No.? prompt and press OK.
10. Enter the job name you want and press OK.
For details on how to enter alphanumeric characters, see page 30.
If you do not want to assign a name, skip this step.
11. Enter the time using the number keypad and press OK, or Start.
If you set a time earlier than the current time, the fax will be sent at
that time on the following day.
The original is scanned into memory before transmission. The display
shows memory capacity and the number of pages being stored in
memory.
12. If an original is placed on the scanner glass, select Yes to add another
page. Load another original and press OK.
When you have finished, select No at the Another Page? prompt.
The machine returns to ready mode. The display reminds you that you
are in ready mode and that a delayed fax is set.
Adding pages to a delayed fax
You can add pages to the delayed transmissions previously reserved in
your machine’s memory.
1. Load the originals to be added and adjust document settings.
2. Press Menuuntil Fax Feature appears on the bottom line of the
display and press OK.
3. Press OK when Add Page appears.
4. Press the left/right arrow until the fax job you want appears and
press OK.
The machine scans the original into memory and shows the total
number of pages and the number of the added pages.
Canceling a delayed fax
1. Press Menuuntil Fax Feature appears on the bottom line of the
display and press OK.
2. Press the left/right arrow until Cancel Job appears and press OK.
3. Press the left/right arrow until the fax job you want appears and
press OK.
4. Press OK when Yes appears.
The selected fax is deleted from memory.
Sending a priority fax
Using the Priority Fax feature, a high priority fax can be sent ahead of
reserved operations. The original is scanned into memory and immediately
transmitted when the current operation is finished. In addition, priority
transmission will interrupt a Multiple Send operation between stations (i.e.,
when the transmission to station A ends, before transmission to station B
begins) or between redial attempts.
1. Press Fax.
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass.
For details about loading an original, see page 32.
3. Adjust the document resolution and darkness to suit your fax needs. See
page 48.
4. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
5. Press the left/right arrow until Priority Send appears and press OK.
6. Enter the number of the receiving machine.
You can use speed buttons, speed dial numbers, or group dial numbers.
For details, see page 56.
7. Press OK to confirm the number.
8. Enter the job name you want and press OK.
The original is scanned into memory before transmission. The display
shows memory capacity and the number of pages being stored in
memory.
9. If an original is placed on the scanner glass, select Yes to add another
page. Load another original and press OK.
When you have finished, select No at the Another Page? prompt.
The machine shows the number being dialed and begins sending the
fax.
Forwarding faxes
You can forward your incoming and outgoing faxes to another fax machine
or email address.
Forwarding sent faxes to another fax machine
You can set the machine to send copies of all outgoing faxes to a
specified destination, in addition to the fax numbers you entered.
1. Press Fax.
2. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
3. Press the left/right arrow until Forward appears and press OK.
4. Press OK when Fax appears.
5. Press the left/right arrow until Send Forward appears and press OK.
6. Press the left/right arrow to select On and press OK.
7. Enter the number of the fax machine to which faxes are to be sent
and press OK.
8. Press Stop/Clearto return to ready mode.
Subsequent sent faxes will be forwarded to the specified fax
machine.
Forwarding sent faxes to email address
SMTP server must be setup to forward to an email address, see
"Setting up an e-mail account" on page 44. (WorkCentre 3220
only)
You can set the machine to send copies of all outgoing faxes to a
specified destination, in addition to the email address you entered.
1. Press Fax.
2. Press Menu until Fax Feature appears on the bottom line of the
display and press OK.
3. Press the left/right arrow until Forward appears and press OK.
4. Press the left/right arrow until E-mail appears and press OK.
5. Press the left/right arrow until Send Forward appears and press OK.
6. Press the left/right arrow to select On and press OK.
7. Enter your email address and press OK.
8. Enter the email address to which faxes are to be sent and press OK.
9. Press Stop/Clearto return to ready mode.
Subsequent sent faxes will be forwarded to the specified email
address.
52 _Faxing
Forwarding received faxes to another fax machine
You can set your machine to forward incoming faxes to another fax
number during a specified time period. When a fax arrives at your
machine, it is stored in memory. Then, the machine dials the fax number
that you have specified and sends the fax.
1. Press Fax.
2. Press Menu until Fax Feature appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Forward appears and press OK.
4. Press OK when Fax appears.
5. Press the left/right arrow until Rcv. Forward appears and press OK.
6. Press the left/right arrow until Forward appears and press OK.
To set the machine to print out a fax when fax forwarding has been
completed, select Forward&Print.
7. Enter the number of the fax machine to which faxes are to be sent
and press OK.
8. Enter the starting time and press OK.
9. Enter the ending time and press OK.
10. Press Stop/Clearto return to ready mode.
Subsequent received faxes will be forwarded to the specified fax
machine.
Forwarding received faxes to email address
You can set your machine to forward incoming faxes to the email
address you entered. (WorkCentre 3220 only)
4. Chose PC-Fax (if not already selected) and then click Next.
5. At the next screen accept your choice by clicking Next and then click
Finish. PC-Fax is now installed.
Configuring PC Fax
1. From the Start menu, select Programs or All Program > your
printer driver name > Configure PC Fax.
2. Enter your name and fax number.
1. Press Fax.
2. Press Menu until Fax Feature appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Forward appears and press OK.
4. Press the left/right arrow until E-mail appears and press OK.
5. Press the left/right arrow until Rcv. Forward appears and press OK.
6. Press the left/right arrow until Forward appears and press OK.
To set the machine to print out a fax when fax forwarding has been
completed, select Forward&Print.
7. Enter your email address and press OK.
8. Enter the email address to which faxes are to be sent and press OK.
9. Press Stop/Clearto return to ready mode.
Subsequent sent faxes will be forwarded to the specified email
address.
Sending a Fax from a PC
You can send a fax from your PC without going to the multi-function printer.
To send a fax from your PC, you need to install the PC-fax software and
customize the software setting’s. See the Software Section.
Installing PC-Fax Software
1. To install the PC-Fax, insert the supplied Xerox Drivers CD.
2. The CD-ROM should automatically run, and the installation window
appears.
3. When the language selection window appears, select the
appropriate language and then click Install Software.
3. Select the address book you will use.
4. Select the multi-function printer you will use by choosing Local or
Network.
5. If you select Network, click Browse and search the multi-function
printer you will use.
6. Click OK.
To send a PC Fax
1. Open the document you want to send.
2. Select Print from the File menu.
The Print window displays. It may look slightly different depending
on your application.
Faxing_53
3. Select Xerox PC-Fax from the Name drop down list box.
4. Select OK.
5. Compose the cover page and click Continue.
7. Select the resolution and click Send Fax.
Your PC begins to send the fax data and multi-function printer sends
the fax.
FAX SETUP
Changing the fax setup options
Your machine provides you with various user-selectable options for setting
up the fax system. You can change the default settings for your preferences
and needs.
To change the fax setup options:
6. Enter the recipients’ numbers and click Continue.
Remove a
selected
phone entry
Add a new
Phone entry
1. Press Fax.
2. Press Menu until Fax Setup appears on the bottom line of the display and press OK.
3. Press the left/right arrow to select Sending or Receiving and press OK.
4. Press the left/right arrow until the menu item you want appears and press OK.
5. Press the left/right arrow until the desired status appears or enter the value for the option you have selected, and press OK.
6. If necessary, repeat steps 4 through 5.
7. Press Stop/Clearto return to ready mode.
Sending options
OPTIONDESCRIPTION
Redial TimesYou can specify the number of redial attempts. If
you enter 0, the machine will not redial.
Redial TermYour machine can automatically redial a remote
fax machine if it was busy. You can set an interval
between attempts.
Prefix DialYou can set a prefix of up to five digits. This
number dials before any automatic dial number is
started. It is useful for accessing a PABX
exchange.
ECM Mode This mode helps with poor line quality and makes
sure any faxes you send are sent smoothly to any
other ECM-equipped fax machine. Sending a fax
using ECM may take more time.
54 _Faxing
OPTIONDESCRIPTION
OPTIONDESCRIPTION
Send ReportYou can set your machine to print a confirmation
report showing whether a transmission was
successful, how many pages were sent, and
more. The available options are On, Off, and On-Error, which prints only when a transmission is
not successful.
Image TCRThis function allows users to know what fax
messages have been sent by showing sent
messages in the transmission report.
The first page of the message is turned into an
image file than is printed on the transmission
report so the users can see what messages have
been sent.
However, you can not use this function when
sending fax without saving the data in the
memory.
Dial ModeThis setting may not be available depending on
your country. If you cannot reach this option, your
machine does not support this feature.
You can set the dial mode for your machine to
either tone dialling or pulse dialling. If you have a
public telephone system or a private branch
exchnage(PBX) system, you may need to select
Pulse. Contact your local telephone company if
you are not sure which dial mode to use.
If you select Pulse, some phone system features
might not be available. It can also take longer to
dial a fax or phone number.
Receiving options
OPTIONDESCRIPTION
Receive ModeYou can select the default fax receiving mode. For
details on receiving faxes in each mode, see page
49.
Ring to AnswerYou can specify the number of times the machine
rings before answering an incoming call.
Discard SizeWhen receiving a fax containing pages as long as
Junk Fax SetupThis setting may not be available depending on
DRPD ModeThis mode enables a user to use a single
Duplex Print
or longer than the paper in your machine, you can
set the machine to discard a specific length from
the end of the received fax. The machine will print
the received fax on one or more sheets of paper,
minus the data that would have been on the
specified discard segment.
When the received fax contains pages larger than
the paper in your machine, and Auto Reduction
has been turned on, the machine will reduce the
fax to fit on the existing paper, and nothing will be
discarded.
your country. Using this feature, the system will
not accept faxes sent from remote stations whose
numbers are stored in the memory as junk fax
numbers. This feature is useful for blocking any
unwanted faxes.
When you turn on this feature, you can access the
following options to set junk fax numbers.
•Add: Allows you to set up to 20 fax numbers.
•Delete: Allows you to delete the desired junk
fax number.
•Delete All: Allows you to delete all junk fax
numbers.
telephone line to answer several different
telephone numbers. In this menu, you can set the
machine to recognize which ring patterns to
answer. For details about this feature, see page
50.
•Long Edge: Prints pages to be read like a
book.
•Short Edge: Prints pages to be read by
flipping like a note pad.
•Off: Prints received fax on one sides of a
paper.
Stamp RCV
Name
RCV Start CodeThis code allows you to initiate fax reception from
Auto ReductionWhen receiving a fax containing pages as long as
This option allows the machine to automatically
print the page number, and the date and time of
reception at the bottom of each page of a
received fax.
an extension phone plugged into the EXT socket
on the back of the machine. If you pick up the
extension phone and hear fax tones, enter the
code. It is preset to *9* at the factory.
or longer than the paper loaded in the paper tray,
the machine can reduce the size of the original to
fit the size of the paper loaded in the machine.
Turn on this feature if you want to automatically
reduce an incoming page.
With this feature set to Off, the machine cannot
reduce the original to fit onto one page. The
original will be divided and printed in actual size
on two or more pages.
Changing the default document settings
The fax options, including resolution and darkness, can be set to the most
frequently used modes. When you send a fax, the default settings are used
if they are not changed by using the corresponding button and menu.
1. Press Fax.
2. Press Menu until Fax Setup appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Change Default appears and press OK.
4. Press OK when Resolution appears.
5. Press the left/right arrow until the resolution you want appears and press
OK.
6. Press the left/right arrow until Darkness appears and press OK.
7. Press the left/right arrow until the darkness you want appears and press
OK.
8. Press Stop/Clear to return to ready mode.
Faxing_55
Printing sent fax report automatically
You can set the machine to print a report with detailed information about the
previous 50 communication operations, including time and dates.
1. Press Fax.
2. Press Menu until Fax Setup appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Auto Report appears and press OK.
4. Press the left/right arrow until On appears and press OK.
5. Press Stop/Clearto return to ready mode.
Setting up Address Book
You can set up Address Book with the fax numbers you use most
frequently. Your machine provides you with the following features for setting
up Address Book:
•Speed/Group dial numbers
Before beginning to store fax numbers, make sure that your machine
is in Fax mode.
Speed dial numbers
You can store up to 200 frequently-used fax numbers in speed dial
numbers.
Registering a speed dial number
1. Press Fax.
2. Press Address Book until New & Edit appears on the bottom
line of the display and press OK.
3. Press OK when Speed Dial appears.
4. Enter a speed dial number between 0 and 199 and press OK.
If an entry is already stored in the number you choose, the display
shows the name to allow you to change it. To start over with another
speed dial number, press Back.
5. Enter the name you want and press OK.
For details on how to enter alphanumeric characters, see page 30.
6. Enter the fax number you want and press OK.
7. Press Stop/Clear to return to ready mode.
Editing speed dial numbers
1. Press Address Bookuntil New & Edit appears on the bottom
line of the display and press OK.
2. Press OK when Speed Dial appears.
3. Enter the speed dial number you want to edit and press OK.
4. Change the name and press OK.
5. Change the fax number and press OK.
6. Press Stop/Clear to return to ready mode.
Using speed dial numbers
When you are prompted to enter a destination number while sending a
fax, enter the speed dial number at which you stored the number you
want.
•For a one-digit (0-9) speed dial number, press and hold the
corresponding digit button on the number keypad.
•For a two- or three-digit speed dial number, press the first digit
button(s) and then hold down the last digit button.
You can also search through memory for an entry by pressing Address
Book. See page 57.
Group dial numbers
If you frequently send the same document to several destinations, you
can group these destinations and set them under a group dial number.
You can then use a group dial number to send a document to all of the
destinations within the group. You can set up to 100 group dial numbers
using the destination’s existing speed dial numbers.
Registering a group dial number
1. Press Fax.
2. Press Address Book until New & Edit appears on the bottom line of the display and press OK.
3. Press the left/right arrow until Group Dial appears and press OK.
4. Enter a group dial number between 0 and 99 and press OK.
5. Enter a speed dial number and press OK.
6. Press OK when speed dial information appears correctly.
7. Press OK when Yes appears.
8. Repeat steps 5 and 6 to include other speed dial numbers into the
group.
9. When you have finished, press the left/right arrow to select No at the
Another No.? prompt and press OK.
10. Press Stop/Clear to return to ready mode.
Editing a group dial number
You can delete a specific entry from a group or add a new number to the
selected group.
1. Press Address Book until New & Edit appears on the bottom
line of the display and press OK.
2. Press the left/right arrow until Group Dial appears and press OK.
3. Enter the group dial number you want to edit and press OK.
4. Enter the speed dial number you want to add or delete and press
OK.
If you entered a new speed dial number, Add? appears.
If you enter a speed dial number stored in the group, Delete?
appears.
5. Press OK to add or delete the number.
6. Press OK when Yes appears to add or delete more numbers and
repeat steps 4 and 5.
7. When you have finished, press the left/right arrow to select No at the
Another No.? prompt and press OK.
8. Press Stop/Clear to return to ready mode.
Using group dial numbers
To use a group dial entry, you need to search for and select it from
memory.
When you are prompted to enter a fax number while sending a fax,
press Address Book. See below.
56 _Faxing
Searching Address Book for an entry
There are two ways to search for a number in memory. You can either
scan from A to Z sequentially, or you can search by entering the first
letters of the name associated with the number.
Searching sequentially through the memory
1. If necessary, press Fax.
2. Press Address Book until Search & Dial appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the number category you want appears and press OK.
4. Press OK when All appears.
5. Press the left/right arrow until the name and number you want
appears. You can search upwards or downwards through the entire
memory in alphabetical order.
Searching with a particular first letter
1. If necessary, press Fax.
2. Press Address Book until Search & Dial appears on the bottom line of the display and press OK.
3. Press the left/right arrow until the number category you want
appears and press
4. Press the left/right arrow until ID appears and press OK.
5. Enter the first few letters of the name you want and press OK.
6. Press the left/right arrow until the name you want appears and press
OK.
OK
.
Deleting a Address Book entry
You can delete entries in Address Book one by one.
1. Press Address Book until Delete appears on the bottom line of the display and press OK.
2. Press the left/right arrow until the number category you want appears and press OK.
3. Press the left/right arrow until the searching method you want
appears and press OK.
Select
Search All
entries in Address Book.
Select Search ID to search for an entry by the first few letters of the
name.
4. Press the left/right arrow until the name you want appears and press
OK.
Or, enter the first letters and press OK. Press the left/right arrow until
the name you want appears and press OK.
5. Press OK.
6. Press OK when Yes appears to confirm the deletion.
7. Press Stop/Clear to return to ready mode.
to search for an entry by scanning through all
Printing Address Book
You can check your Address Book settings by printing a list.
1. Press Address Book until Print appears on the bottom line of the
display.
2. Press OK. A list showing your speed dial and group dial entries
prints out.
Faxing_57
using USB flash memory
This chapter explains how to use a USB memory device with your machine.
This chapter includes:
•About USB memory
•Plugging in a USB memory device
•Scanning to a USB memory device
•Printing from a USB memory device
•Backing up data
•Managing USB memory
ABOUT USB MEMORY
USB memory devices are available with a variety of memory capacities to
give you more room for storing documents, presentations, downloaded
music and videos, high resolution photographs, or whatever other files you
want to store or move.
You can do the following on your machine using a USB memory device:
•Scan documents and save them on a USB memory device.
•Print data stored on a USB memory device.
•Back up Address Book/ Phone Book entries and the system settings
of your machine.
•Restore backup files to the machine’s memory.
•Format the USB memory device.
•Check the available memory space.
PLUGGING IN A USB MEMORY DEVICE
The USB memory port on the front of your machine is designed for USB
V1.1 and USB V2.0 memory devices. Your machine supports USB memory
devices with FAT16/FAT32 and sector size of 512 bytes.
Check your USB memory device’s file system from your dealer.
You must use only an authorized USB memory device with an A plug type
connector.
Insert a USB memory device into the USB memory port on the front of your
machine.
•Do not remove the USB memory device while the machine is in
operation, or writing to or reading from USB memory. The
machine warranty does not cover damage caused by use’s
misuse.
•If your USB memory device has certain features, such as security
settings and password settings, your machine may not
automatically detect it. For details about these features, see the
device’s User’s Guide.
Use only a metal/shielded USB memory device.
58 _Using USB flash memory
SCANNING TO A USB MEMORY DEVICE
You can scan a document and save the scanned image onto a USB
memory device. There are two ways of doing this: you can scan to the
device using the default settings, or you can customize your own scan
settings.
Scanning
1. Insert a USB memory device into the USB memory port on your
machine.
2. Load originals face up into the ADF, or place a single original face down
on the scanner glass.
For details about loading an original, see page 32.
3. PressScan/Email.
4. Press OK when Scan to USB appears on the bottom line of the display.
5. Press Start.
Regardless of the button you press, the color mode is decided as
customized. See “Customizing Scan to USB” on page 59.
Your machine begins scanning the original, and then asks if you want to
scan another page.
6. Press OK when Yes appears to scan more pages. Load an original and
press Start.
Regardless of the button you press, the color mode is decided as
customized. See “Customizing Scan to USB” on page 59.
Otherwise, press the left/right arrow to select No and press OK.
After scanning is complete, you can remove the USB memory device from
the machine.
Customizing Scan to USB
You can specify image size, file format, or color mode for each scanning to
USB job.
1. PressScan/Email.
2. Press Menu until Scan Fea t ure appears on the bottom line of the display and press OK.
3. Press OK when USB Memory appears.
4. Press the left/right arrow until the setting option you want appears and
press OK.
You can set the following options:
•Scan Size: Sets the image size.
•Original Type: Sets the original document’s type.
•Resolution: Sets the image resolution.
•Scan Color: Sets the color mode. If you select Mono in this option,
you cannot select JPEG in Scan Format.
•Scan Format: Sets the file format in which the image is to be saved.
When you select TIFF or PDF, you can select to scan multiple
pages. If you select JPEG in this option, you cannot select Mono in
Scan Color.
5. Press the left/right arrow until the desired status appears and press OK.
6. Repeat steps 4 and 5 to set other setting options.
7. When you have finished, press Stop/Clear to return to ready mode.
You can change the default scan settings. For details, see page 45.
PRINTING FROM A USB MEMORY DEVICE
You can directly print files stored on a USB memory device. You can print
TIFF, BMP, JPEG, PDF, and PRN files.
Direct Print option supported file types:
•PRN: Xerox PCL 6 compatible.
•PRN files can be created by selecting the Print to file check box when
you print a document. The document will be saved as a PRN file, rather
than printed on paper. Only PRN files created in this fashion can be
printed directly from USB memory. See the Software section to learn
how to create a PRN file.
•BMP: BMP Uncompres sed
•TIFF: TIFF 6.0 Baseline
•JPEG: JPEG Baseline
•PDF: PDF 1.4 and below (WorkCentre 3220 only)
To print a document from a USB memory device:
1. Insert a USB memory device into the USB memory port on your
machine.
2. Press
3. Press the left/right arrow until USB Print appears and press OK.
Direct USB
Your machine automatically detects the device and reads data stored on it.
.
4. Press the left/right arrow until the folder or file you want appears and
press OK.
If you see D in the front of a folder name, there are one or more files or
folders in the selected folder.
5. If you selected a file, skip to the next step.
If you selected a folder, press the left/right arrow until the file you want
appears.
6. Press the left/right arrow to select the number of copies to be printed or
enter the number.
7. Press Start to start printing the selected file.
After printing the file, the display asks if you want to print another job.
8.
Press OK when
Otherwise, press the left/right arrow to select No and press OK.
9. Press Stop/Clear to return to ready mode.
Can choose paper size and tray when printing. See "Setting the paper
size and type" on page 38.
Yes
appears to print another job, and repeat from step 2.
BACKING UP DATA
Data in the machine’s memory can be accidentally erased due to power
failure or storage failure. Backup helps you protect your Address Book
entries and the system settings by storing them as backup files on a USB
memory device.
Backing up data
1. Insert the USB memory device into the USB memory port on your
machine.
2. Press Menu until System Setup appears on the bottom line of the
display and press OK.
3. Press OK when Machine Setup appears.
4. Press the left/right arrow until Export Setting appears and press OK.
5. Press the left/right arrow until the option you want appears.
•Address Book:Backs up all Address Book entries.
•Setup Data:Backs up all system settings.
6. Press OK to begin backing up the data.
The data is backed up to the USB memory.
7. Press Stop/Clear to return to ready mode.
Restoring data
1. Insert the USB memory device on which the backup data is stored in to
the USB memory port.
2. Press Menu until System Setup appears on the bottom line of the
display and press OK.
3. Press OK when Machine Setup appears.
4. Press the left/right arrow until Import Setting appears and press OK.
5. Press the left/right arrow until the data type you want appears and press
OK.
6. Press the left/right arrow until the file containing the data you want to restore appears and press OK.
7. Press OK when Yes appears to restore the backup file to the machine.
8. Press Stop/Clearto return to ready mode.
Using USB flash memory_59
MANAGING USB MEMORY
You can delete image files stored on a USB memory device one by one or
all at once by reformatting the device.
After deleting files or reformatting a USB memory device, files cannot
be restored. Therefore, confirm that you no longer need the data
before deleting it.
Deleting an image file
1. Insert the USB memory device into the USB memory port on your
machine.
2. Press
3. Press the left/right arrow until File Manage appears and press OK.
4. Press OK when Delete appears.
5. Press the left/right arrow until the folder or file you want appears and
6. Press OK when Yes appears to confirm your selection.
7. Press Stop/Clear to return to ready mode.
Formatting a USB memory device
1. Insert the USB memory device into the USB memory port on your
2. Press
3. Press the left/right arrow until File Manage appears and press OK.
4. Press the left/right arrow until Format appears and press OK.
5. Press OK when Yes appears to confirm your selection.
6. Press Stop/Clear to return to ready mode.
Direct USB
press OK.
If you see D in the front of a folder name, there are one or more
files or folders in the selected folder.
If you selected a file, the display shows the size of the file for about
2 seconds. Go to the next step.
If you selected a folder, press the left/right arrow until the file you want to
delete appears and press OK.
machine.
Direct USB
.
.
Viewing the USB memory status
You can check the amount of memory space available for scanning and
saving documents.
1. Insert the USB memory device into the USB memory port on your
machine.
2. Press
3. Press the left/right arrow until Check Space appears and press OK.
4. Press Stop/Clearto return to the ready mode.
Direct USB
The available memory space appears on the display.
60 _Using USB flash memory
.
maintenance
This chapter provides information for maintaining your machine and the print cartridge.
This chapter includes:
•Printing reports
•Clearing memory
•Cleaning your machine
•Maintaining the cartridge
•Replacing the print cartridge
•Maintenance parts
•Managing your machine from the website
•Checking the machine’s serial number
PRINTING REPORTS
Your machine can provide various reports with useful information you will
need. The following reports are available:
Some reports may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
REPORT/LISTDESCRIPTION
ConfigurationThis list shows the status of the user-selectable
options. You may print this list to confirm your
changes after changing settings.
Address BookThis list shows all of the fax numbers and email
addresses currently stored in the machine’s
memory.
Send Report This report shows the fax number, the number of
pages, the elapsed time of the job, the
communication mode, and the communication
results for a particular fax job.
You can set up your machine to automatically print
a transmission confirmation report after each fax
job. See page 54.
Sent Report This report shows information on the faxes and
emails you have recently sent.
You can set the machine to automatically print this
report every 50 communications. See page 54.
Fax RCV Report This report shows information on the faxes you
have recently received.
Printing a report
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press the left/right arrow until Report appears and press OK.
3. Press the left/right arrow until the report or list you want to print appears
and press OK.
To print all reports and lists, select All Report.
4. Press OK when Yes appears to confirm printing.
The selected information prints out.
Schedule Jobs This list shows the documents currently stored for
delayed faxes along with the starting time and type
of each operation.
Junk Fax ReportThis list shows the fax numbers specified as junk
fax numbers. To add or delete numbers to or from
this list, access the Junk Fax Setup menu.
See page 55.
Network Info.This list shows information on your machine’s
network connection and configuration.
User Auth ListThis list shows authorized users who are allowed to
use the email function.
Maintenance_61
CLEARING MEMORY
You can selectively clear information stored in your machine’s memory.
Before clearing the memory, make sure that all fax jobs have been
completed, or you will lose those jobs.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press the left/right arrow until Clear Setting appears and press OK.
3. Press the left/right arrow until the item you want to clear appears.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
CLEANING YOUR MACHINE
To maintain print and scan quality, follow the cleaning procedures below
each time the print cartridge is replaced or if print and scan quality problems
occur.
•Cleaning the cabinet of the machine with cleaning materials
containing large amounts of alcohol, solvent, or other strong
substances can discolor or distort the cabinet.
•If your machine or its surrounding is contaminated with toner, we
recommend you to use cloth or tissue dampened with water to
clean it. If you use a vacuum cleaner, toner blown into the air may
be harmful.
OPTIONSDESCRIPTION
All SettingsClears all of the data stored in memory and resets all
of your settings to the factory default.
Fax Setup Restores all of the fax options to the factory default.
Copy SetupRestores all of the copy options to the factory
default.
Scan SetupRestores all of the scan options to the factory
default.
System SetupRestores all of the system options to the factory
default.
Network SetupRestores all of the network options to the factory
default.
Address BookClears all of the fax number and email address
entries stored in memory.
Sent Report Clears all records of sent faxes and emails.
Fax RCV Report Clears all records of received faxes.
4. Press OK when Yes appears.
5. Press OK again to confirm clearing.
6. Repeat steps 3 through 5 to clear another item.
7. Press Stop/Clearto return to ready mode.
FIRMWARE UPDATE
You can update machine firmware using CentreWare IS.
1. Download the lastest firmware in Xerox website,www.xerox.com.
2. On your PC open a web browser such as Internet Explorer.
3. In the URL or Address field enter http;//xxx.xxx.xxx.xxx where x is your IP address and click Go to access the web site of your machine.
4. Click Print > File Download.
5. Click Browse and select downloaded firmware file.
6. Click the blue button to send the upgrade file.
Cleaning the outside
Clean the cabinet of the machine with a soft lint-free cloth. You can dampen
the cloth slightly with water, but be careful not to let any water drip onto or
into the machine.
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate
inside the machine. This buildup can cause print quality problems, such as
toner specks or smearing. Cleaning the inside of the machine clears or
reduces these problems.
1. Turn the machine off and unplug the power cord. Wait for the machine to
cool down.
2. Completely open the front cover.
•Do not touch the green surface, the OPC drum or the front of the
print cartridge, with your hands or any other material. Use the
handle on each cartridge in order to avoid touching this area.
•Be careful not to scratch the surface of the paper transfer belt.
•If you leave the front cover open for more than a few minutes, the
OPC drum can be exposed to light. This will cause damage to the
OPC drum. Close the front cover should the installation need to
be halted for any reason.
62 _Maintenance
3. Grasp the handles on the print cartridge and pull to remove the cartridge
from the machine.
4. With a dry lint-free cloth, wipe away any dust and spilled toner from the
print cartridges area and their cavities.
Cleaning the scan unit
Keeping the scan unit clean helps ensure the best possible copies. We
suggest that you clean the scan unit at the start of each day and during the
day, as needed.
1. Slightly dampen a soft lint-free cloth or paper towel with water.
2. Open the scanner lid.
3. Wipe the surface of the scanner glass and ADF glass until it is clean and
dry.
4. Wipe the underside of the scanner lid and white sheet until it is clean
and dry.
5. Close the scanner lid.
If toner gets on your clothing, wipe it off with a dry cloth and wash
it in cold water. Hot water sets toner into fabric.
5. Locate the long strip of glass (LSU) inside the cartridge compartment,
and gently swab the glass to see if dirt turns the white cotten black.
6. Reinstall all the compartments into the machine, and close the front
cover.
If the front cover is not completely closed, the machine will not
operate.
7. Plug in the power cord and turn the machine on.
Maintenance_63
MAINTAINING THE CARTRIDGE
Print cartridge storage
To get the most from the print cartridge, keep the following guidelines in
mind:
•Do not remove the print cartridge from its package until ready for use.
•Do not refill the print cartridge. The machine warranty does not cover
damage caused by using a refilled cartridge.
•Store print cartridges in the same environment as your machine.
•To prevent damage to the print cartridge, do not expose it to light for
more than a few minutes.
Expected cartridge life
The life of the print cartridge yield depends on the amount of toner that print
jobs require. When printing text at ISO 19752 5% coverage, a new print
cartridge lasts an average of 2,000 or 4,000 pages. The actual number may
also be different depending on the print density of the pages you print on,
and the number of pages may be affected by operating environment,
printing interval, media type, and media size. If you print a lot of graphics,
you may need to change the cartridge more often.
Redistributing toner
When a toner is low, faded or light areas may appear. You can temporarily
improve print quality by redistributing the toner.
•The toner-related message saying that the toner is low may appear on
the display.
•The SmartPanel program window appears on the computer telling you
which cartridge is low on toner.
1. Completely open the front cover.
2. Grasp the handles on the print cartridge and pull to remove the cartridge
from the machine.
3. Holding both handles on the print cartridge, thoroughly rock it from side
to side to evenly distribute the toner.
If toner gets on your clothing, wipe it off with a dry
cloth and wash it in cold water. Hot water sets toner into
fabric.
4. Slide the print cartridge back into the machine.
•Do not touch the green surface, the OPC drum or the front of the
print cartridge, with your hands or any other material. Use the
handle on each cartridge in order to avoid touching this area.
•Be careful not to scratch the surface of the paper transfer belt.
•If you leave the front cover open for more than a few minutes, the
OPC drum can be exposed to light. This will cause damage to the
OPC drum. Close the front cover should the installation need to
be halted for any reason.
64 _Maintenance
5. Close the front cover. Make sure the cover is securely latched.
If the front cover is not completely closed, the machine will not
operate.
REPLACING THE PRINT CARTRIDGE
When the print cartridge is completely empty, you must replace the print
cartridge.
•The status LED and the toner-related message on the display indicates
that the print cartridge should be replaced.
•Incoming faxes are saved in memory.
At this stage, the print cartridge needs to be replaced. Check the type of
print cartridge for your machine. (See "Ordering supplies and
accessories" on page 83.)
1. Turn the machine off, then wait a few minutes for the machine to cool.
2. Completely open the front cover.
4. Take a new print cartridge out of its package.
•Don't use sharp objects, such as a knife or scissors, to open
the print cartridge package. You could damage the surface of
the print cartridge.
•To prevent damage, do not expose the print cartridge to light
for more than a few minutes. Cover it with a piece of paper to
protect it if necessary.
5. Holding both handles on the print cartridge, thoroughly rock it from side
to side to evenly distribute the toner.
•Do not touch the green surface, the OPC drum or the front of
each print cartridge, with your hands or any other material. Use
the handle on each cartridge in order to avoid touching this area.
•Be careful not to scratch the surface of the paper transfer belt.
•If you leave the front cover open for more than a few minutes, the
OPC drum can be exposed to light. This will cause damage to the
OPC drum. Close the front cover should the installation need to
be halted for any reason.
3. Grasp the handles on the print cartridge and pull to remove the cartridge
from the machine.
6. Place the print cartridge on a flat surface, as shown, and remove the
paper covering the print cartridge by removing the tape.
If toner gets on your clothing, wipe it off with a dry cloth and wash
it in cold water. Hot water sets toner into fabric.
7. Grasp the handles on the print cartridge. Insert the cartridge until it clicks
into place.
8. Close the front cover. Make sure the cover is securely latched, and then
turn the machine on.
If the front cover is not completely closed, the machine will not
operate.
Maintenance_65
Cleaning the drum
If there are streaks or spots on your print, the OPC drum of the print
cartridge may require cleaning.
1. Before starting the cleaning procedure, make sure that paper is loaded
in the machine.
2. Press Menu until System Setup appears on the bottom line of the
display and press OK.
3. Press the left/right arrow until Maintenance appears and press OK.
4. Press OK when Clean Drum appears.
The machine prints out a cleaning page. Toner particles on the drum
surface are affixed to the paper.
If the problem remains, repeat steps 1 through 4.
Clearing the Toner Empty message
When the Toner Empty message appears you can configure not to see this
message again not to disturb you.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until CLR Empty Msg. appears and press OK.
4. Select On and press OK.
5. Now the Toner Empty message does not appear but the Replace
Toner message will remain for reminding you that the new cartridge
needs to be installed for quality.
•Once you have selected On, this setting will be permanently
written to the memory of the print cartridge, and this menu will be
disappeared from the Maintenance menu.
•You can keep printing but the quality cannot be guaranteed, and
the product support is no longer provided.
Checking replaceables
If you experience frequent paper jams or printing problems, check the
number of pages the machine has printed or scanned. Replace the
corresponding parts, if necessary.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until Supplies Life appears and press OK.
4. Press the left/right arrow until the item you want appears and press OK.
•Supplies Info: Prints the supply information page.
•Total:Displays the total number of pages printed.
•ADF Scan: Displays the number of pages scanned using the ADF.
•Platen Scan: Displays the number of pages scanned using the
scanner glass.
•Transfer Belt: Displays the number of pages printed each item.
5. If you selected to print a supply information page, press OK to confirm.
6. Press Stop/Clear to return to ready mode.
Replacing the ADF rubber pad
You will need to replace the ADF rubber pad when there seems to be a
consistent problem with paper pickup or when its specified yield is reached.
1. Open the ADF cover.
2. Rotate the bushing on the right end of the ADF roller toward the ADF
and remove the roller from the slot.
MAINTENANCE PARTS
To avoid print quality and paper feed problems resulting from worn parts,
and to maintain your machine in top working condition the following
condition, the following items will need to be replaced after the specified
number of pages, or when the life span of each item has expired.
ITEMSYIELD (AVERAGE)
ADF rubber padApprox. 20,000 pages
ADF feed rollerApprox. 20,000 pages
Pick-up roller Approx. 50,000 pages
Transfer rollerApprox. 50,000 pages
We highly recommend that this maintenance be performed by an authorized
service provider, dealer or the retailer where you bought the machine. The
warranty does not cover the replacement of the maintenance parts after
their lifespan.
1 Bushing
2 ADF roller
3. Remove the ADF rubber pad from the ADF, as shown.
1 ADF rubber pad
4. Insert a new ADF rubber pad into place.
66 _Maintenance
5. Align the left end of the ADF roller with the slot and push the right end of
the roller into the right slot. Rotate the bushing on the right end of the
roller toward the document input tray.
Replacing the transfer roller
1. Turn the machine off, then wait a few minutes for the machine to cool
down.
2. Completely open the front cover.
6. Close the ADF cover.
Replacing the ADF feed roller
1. Open the ADF cover.
2. Rotate the bushing on the right end of the ADF feed roller toward the
ADF and remove the ADF feed roller from the slot.
1 Bushing
2 ADF roller
3. Insert a new ADF feed roller into place.
4. Align the left end of the ADF feed roller with the slot and push the right
end of the roller into the right slot. Rotate the bushing on the right end of
the roller toward the document input tray.
•Do not touch the green surface, the OPC drum or the front of
each print cartridge, with your hands or any other material.
Use the handle on each cartridge in order to avoid touching
this area.
•Be careful not to scratch the surface of the paper transfer belt.
•If you leave the front cover open for more than a few minutes,
the OPC drum can be exposed to light. This will cause
damage to the OPC drum. Close the front cover should the
installation need to be halted for any reason.
3. Grasp the handles on the print cartridge and pull to remove the cartridge
from the machine.
4. Push the transfer roller lever forward to release the transfer roller.
Remove the transfer roller from the machine.
5. Close the ADF cover.
Do not touch the sponge on the transfer roller area.
Maintenance_67
5. Insert a new transfer roller into place.
6. Grasp the handles on the print cartridge. Insert the cartridge until it clicks
into place.
7. Close the front cover. Make sure the cover is securely latched, and then
turn the machine on.
If the front cover is not completely closed, the machine will not
operate.
3. Slide the right guide of the pick up roller unit to the right.
4. Position the pick up roller in the middle and pull it down to release.
Replacing the pick up roller
1. Pull the tray open.
2. Release the latch of pick up roller unit with your finger and hold it slide
the pick up roller unit to the left.
5. Replace the new pick up roller and fasten it by doing steps reverse.
6. Insert the tray back into the machine.
MANAGING YOUR MACHINE FROM THE
WEBSITE
If you have connected your machine to a network and set up TCP/IP
network parameters correctly, you can manage the machine via Xerox’s
CentreWare IS, an embedded web server. Use CentreWare IS to:
•View the machine’s device information and check its current status.
•Change TCP/IP parameters and set up other network parameters.
•Change the printer properties.
•Set the machine to send email notifications to let you know the
machine’s status.
•Get support for using the machine.
To access CentreWare IS:
1. Start a web browser, such as Internet Explorer, from Windows.
2. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address
field and press the Enter key or click Go.
Your machine’s embedded website opens.
CHECKING THE MACHINE’S SERIAL NUMBER
When you call for service or register as a user on the Xerox website, the
machine’s serial number may be required.
You can check the serial number by taking the following steps:
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until Serial Number appears and press OK.
4. Check your machine’s serial number.
5. Press Stop/Clear to return to ready mode.
68 _Maintenance
troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
This chapter includes:
•Tips for avoiding paper jams
•Clearing document jams
•Clearing paper jams
•Understanding display messages
•Solving other problems
TIPS FOR AVOIDING PAPER JAMS
By selecting the correct media types, most paper jams can be avoided.
When a paper jam occurs, follow the steps outlined on page 69.
•Follow the procedures on page 37. Ensure that the adjustable guides
are positioned correctly.
•Do not overload the tray. Ensure that the paper level is below the paper
capacity mark on the inside of the tray.
•Do not remove paper from the tray while your machine is printing.
•Flex, fan, and straighten paper before loading.
•Do not use creased, damp, or highly curled paper.
•Do not mix paper types in a tray.
•Use only recommended print media. (See "Setting the paper size and
type" on page 38.)
•Ensure that the recommended side of the print media is facing down in
the tray, or facing up in the manual tray.
CLEARING DOCUMENT JAMS
When an original jams while passing through the ADF, Document Jam
appears on the display.
Input Misfeed
1. Remove any remaining pages from the ADF.
2. Open the ADF cover.
3. Rotate the bushing on the right end of the ADF roller toward the ADF (1)
and remove the roller from the slot (2). Pull the document gently to the
left and out of the ADF.
This illustration may differ from your machine depending on its
model.
4. Align the left end of the ADF roller with the slot and push the right end of
the ADF roller into the right slot (1). Rotate the bushing on the right end
of the roller toward the document input tray (2).
69 _Troubleshooting
1 ADF cover
5. Close the ADF cover. Then load the removed page(s), if any, back into
the ADF.
To prevent document jams, use the scanner glass for thick, thin, or
mixed paper-type originals.
Exit misfeed
1. Remove any remaining pages from the ADF.
2. Seize the misfeed paper, and remove the paper from the document
output tray by carefully pulling it to the right using both hands.
CLEARING PAPER JAMS
When a paper jam occurs, the warning message appears on the display
screen. Refer to the table below to locate and clear the paper jam.
MESSAGELOCATION OF JAMGO TO
3. Load the removed pages back into the ADF.
Roller misfeed
1. Open the scanner lid.
2. Seize the misfeed paper, and remove the paper from the feed area by
carefully pulling it to the right using both hands.
Paper Jam 0
Open/Close Door
Paper Jam 1
Open/Close Door
Paper Jam 2
Check Inside
Duplex Jam 0
Check Inside
Duplex Jam 1
Open/Close Door
Some messages may not appear in the display depending on options
or models.
To avoid tearing the paper, pull the jammed paper out gently and
slowly. Follow the instructions in the following sections to clear the
jam.
In the paper feed area or
inside the machine
Inside the machinePage 71
Inside the machine or in
the fuser area
Inside the machinePage 71
In the paper feed area or
inside the machine
Page 70, Page 71
Page 71
Page 71
In the paper feed area
If paper is jammed in the paper feed area, follow the next steps to release
the jammed paper.
1. Pull the tray open.
3. Close the scanner lid. Then load the removed pages back into the ADF.
70 _Troubleshooting
2. Remove the jammed paper by gently pulling it straight out as shown
below.
If the paper does not move when you pull, or if you do not see the paper
in this area, check In the print cartridge area.
3. Insert the tray back into the machine. Printing automatically resumes.
In the manual tray
When you print using the manual tray and the machine detects that there is
either no paper or that the paper has been improperly loaded, follow the
next steps to release the jammed paper.
1.
Check if the paper is stuck in the feeding area, and if so, pull it out gently
and slowly.
2. Load a paper into the manual tray.
3. Open the front cover and close it. The machine will resume printing.
In the print cartridge area
If paper is jammed in the print cartridge area, follow the next steps to
release the jammed paper.
1. Open the front cover and pull the print cartridge out
In the paper exit area
If paper is jammed in the paper exit area, follow the next steps to release
the jammed paper.
1. If a long portion of the paper is visible, pull it straight out. Open and close
the front cover firmly. The machine will resume printing.
If you cannot find the jammed paper, or if there is any resistance
removing the paper, stop pulling and go to step 2.
2. Open the rear cover.
3. Pull the guide rear on each side down and carefully take the jammed
paper out of the machine. Return the guide rear to its original position.
2. Remove the jammed paper by gently pulling it straight out as shown
below.
3. Replace the print cartridge and close the front cover. Printing
automatically resumes.
If the front cover is not completely closed, the machine will not
operate.
1 Rear guide
4. Close the rear cover. Printing automatically resumes.
In the duplex unit area
If the duplex unit is not inserted correctly, paper jam may occur. Make sure
that the duplex unit is inserted correctly.
1. Pull the duplex unit out of the machine.
1
1 duplex unit
Troubleshooting_71
2. Remove the jammed paper from the duplex unit.
If the paper does not come out with the duplex unit, remove the paper
from the bottom of the machine.
In the optional tray
If paper is jammed in the optional Tray, follow the next steps to release the
jammed paper.
1. Pull the optional tray open.
2. If you see the jammed paper, remove the paper from the machine by
gently pulling it straight out as shown below.
If you cannot find the jammed paper, or if there is any resistance
removing the paper, stop pulling and go to step 3.
3. Open the rear cover.
4. Pull the guide rear on each side down and remove the paper. Return the
guide rear to its original position.
1 Guide rear
5. Close the rear cover. Printing automatically resumes.
If you cannot find the jammed paper, or if there is any resistance
removing the paper, stop pulling and go to step 3.
3. Pull the tray half.
4. Remove the jammed paper by gently pulling the paper straight up and
out.
5. Insert the trays back into the machine. Printing automatically resumes.
72 _Troubleshooting
UNDERSTANDING DISPLAY MESSAGES
Messages appear on the control panel display to indicate the machine’s
status or errors. Refer to the tables below to understand the messages’
meaning and correct the problem if necessary. Messages and their
meanings are listed in alphabetical order.
•If the message is not in the table, cycle the power and try the
printing job again. If the problem persists, call for service.
•Some messages may not appear in the display depending on
options or models.
•xxx indicates the media type.
•yyy indicates the tray.
MESSAGEMEANING
[COMM. Error] The machine has a
[Incompatible] The machine has
[Line Error] Your machine cannot
[No Answer] The receiving fax
[Stop Pressed]
[yyy]
Paper Empty
[yyy]
Paper Mismatch
Cancel?
W Yes X
communication
problem.
received a fax from
which is registered as
a junk fax.
connect with the
receiving fax machine
or has lost contact
because of a problem
with the phone line.
machine has not
answered after
several redial
attempts.
Stop/Clear has
been pressed during
an operation.
There is no paper in
the tray.
The paper size
specified in the printer
properties does not
match the paper you
are loading.
Your machine’s
memory has become
full while trying to
store an original into
memory.
SUGGESTED
SOLUTIONS
Ask the sender to try
again.
The received fax data will
be deleted.
Reconfirm junk fax setup.
See page 55
Try again. If the problem
persists, wait an hour or so
for the line to clear and try
again.
Or, turn the ECM mode
on. See page 54.
Try again. Make sure that
the receiving machine is
operational.
Try again.
Load paper in the tray.
Load the correct paper in
the tray.
To cancel the fax job,
press the OK button to
accept Yes.
If you want to send those
pages that have been
successfully stored, press
the OK button to accept
No. You should send the
remaining pages later,
when memory is available.
MESSAGEMEANING
Data Read Fail
Check USB Mem.
Data Write Fail
Check USB Mem.
Document JamThe loaded original
Door OpenThe front cover is not
Duplex Jam 0
Check Inside
Duplex Jam 1
Open/Close Door
Enter AgainYou entered an
File Format
Not Supported
Group Not
Available
Install Toner
T
Invalid Toner
T
Line Busy The receiving fax
Mail Exceeds
Server Support
Main Motor
Locked
Time expired while
reading data.
Storing to the USB
memory failed.
has jammed in the
ADF.
securely latched.
Paper has jammed
during duplex printing.
This is applicable only
to machines with this
feature.
Paper has jammed
during duplex printing.
This is applicable only
to machines with this
feature.
unavailable item.
The selected file
format is not
supported.
You have tried to
select a group location
number where only a
single location
number can be used,
such as when adding
locations for a Multiple
Send operation.
The print cartridge is
not installed.
The print cartridge you
have installed is not
for your machine.
machine did not
answer or the line is
already engaged.
The mail size is larger
than the supported
size by SMTP server.
There is a problem in
the main motor.
SUGGESTED
SOLUTIONS
Try again.
Check the available USB
memory space.
Clear the jam. See page
69.
Close the cover until it
locks into place.
Clear the jam.
See page 71.
Clear the jam.
See page 71.
Enter the correct item
again.
Use the correct file format.
Use a speed dial number
or dial a number manually
using the number keypad.
Install the print cartridge.
Install the a Xerox-genuine
print cartridge designed for
your machine.
Try again after a few
minutes.
Divide your mail or reduce
the resolution.
Open and then close the
front cover.
Connection ErrorConnection with the
SMTP server failed.
Check the server settings
and the network cable.
Troubleshooting_73
MESSAGEMEANING
SUGGESTED
SOLUTIONS
MESSAGEMEANING
SUGGESTED
SOLUTIONS
Memory Full The memory is full.Delete unnecessary fax
Not AssignedThe speed button or
One Page is
Too Large
Operation Not
Assigned
Out-Bin Full|
Open/Close Door
Paper Jam 0
Open/Close Door
Paper Jam 1
Open/Close Door
Paper Jam 2
Check Inside
Refilled Toner
T
Replace Toner
T
Replace
[xxx] Soon
speed dial number
you tried to use has
no number assigned
to it.
Single page data
exceeds the
configured mail size.
You are in the Add Page/Cancel Job
operation, but there
are no jobs stored.
The output tray of the
machine is full of
paper.
Paper has jammed in
the feeding area of the
tray.
Paper has jammed
inside the machine.
Special print media
has jammed in the
paper exit area.
The print cartridge you
have installed is not
genuine or refilled.
This message
appears between
Toner Empty and
Toner Low status.
The life of the part
expires soon.
jobs and retransmit after
more memory becomes
available. Alternatively,
split the transmission into
more than one operation.
Enter the number
manually using the
number keypad or store
the number or address.
Reduce the resolution and
try again.
Check the display to see if
there are any scheduled
jobs.
Remove paper. Open the
front cover and than close
it.
Clear the jam. See page
70.
Clear the jam. See page
71.
Clear the jam. See page
71.
The print quality may get
poor if the refilled print
cartridge is installed, since
its characteristics may
significantly differ from the
genuine.
We recommend Xeroxgenuine print cartridge.
Replace the print cartridge
with a new one. See page
65.
See page 66 and call for
service.
Send Error
(DNS)
Send Error
(POP3)
Send Error
(SMTP)
Send Error
(Wrong Config)
Toner Empty
T
Toner ExhaustedTThe lifespan of the
Toner Low
T
Updating Data
Please Wait...
There is a problem in
DNS.
There is a problem in
POP3.
There is a problem in
SMTP.
There is a problem on
the network interface
card.
The print cartridge has
run out. The machine
stops printing.
Press OK to toggle
the message to Stop
or Continue.
WStopX
print cartridge which
the arrow indicates is
reached.
The corresponding
print cartridge is
almost empty.
This message
appears when there is
a change in the
system setting or
when you back up a
data.
Configure the DNS setting.
Configure the POP3
setting.
Change to the available
server.
Configure your network
interface card correctly.
You can select the option
among Stop or Continue
with the left/right arrow.
If you select Stop by
pressing OK on the control
panel, the machine stops
printing. If you select
Continue, the machine
keeps printing, but the
quality cannot be
guaranteed.
If you do not select any,
the machine will work as
Stop is selected.
Replace the print cartridge
with a new one. See page
65.
This message appears
when the toner is
completely empty, and
your machine stops
printing. Replace the
corresponding print
cartridge with a Xeroxgenuine cartridge. See
page 65.
Take out the print cartridge
and thoroughly shake it.
By doing this, you can
temporarily reestablish
printing operations.
Do not turn the power off
when this message is
showing. Changes may
not be saved and datas
can be lost.
Retry Redial? The machine is
Send Error
(AUTH)
waiting for a specified
time interval to redial
a previously busy
station.
There is a problem in
SMTP authentication.
74 _Troubleshooting
You can press OK to
immediately redial, or
Stop/Clear to cancel
the redial operation.
Configure the
authentication setting.
SOLVING OTHER PROBLEMS
The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, call for service.
Paper feeding
CONDITIONSUGGESTED SOLUTIONS
Paper is jammed
during printing.
Paper sticks
together.
Multiple sheets of
paper do not feed.
Paper does not feed
into the machine.
The paper keeps
jamming.
Envelopes skew or
fail to feed correctly.
Clear the paper jam. See page 69.
•Ensure there is not too much paper in the tray.
The tray can hold up to 250 sheets of paper,
depending on the thickness of your paper.
•Make sure that you are using the correct type
of paper. See page 38.
•Remove paper from the tray and flex or fan the
paper.
•Humid conditions may cause some paper to
stick together.
•Different types of paper may be stacked in the
tray. Load paper of only one type, size, and
weight.
•If multiple sheets have caused a paper jam,
clear the paper jam. See page 69.
•Remove any obstructions from inside the
machine.
•Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
•There is too much paper in the tray. Remove
excess paper from the tray.
•The paper is too thick. Use only paper that
meets the specifications required by the
machine. See page 33.
•If an original does not feed into the machine,
the ADF rubber pad may require to be
replaced. See page 66.
•There is too much paper in the tray. Remove
excess paper from the tray. If you are printing
on special materials, use the
•An incorrect type of paper is being used. Use
only paper that meets the specifications
required by the machine. See page 33.
•There may be debris inside the machine. Open
the front cover and remove the debris.
•If an original does not feed into the machine,
the ADF rubber pad may require to be
replaced. See page 66.
Ensure the paper guides are against both sides of
the envelopes.
manual tray
.
Printing problems
CONDITION
The machine
does not
print.
POSSIBLE
The machine is not
receiving power.
The machine is not
selected as the
default printer.
•Check the machine for the following:
•The front cover is not closed. Close the cover.
•Paper is jammed. Clear the paper jam. See page 70.
•No paper is loaded. Load paper. See page 37.
•The print cartridge is not installed. Install the print
cartridge.
•If a system error occurs, contact your service
representative.
The connection
cable between the
computer and the
machine is not
connected properly.
The connection
cable between the
computer and the
machine is
defective.
The port setting is
incorrect.
The machine may
be configured
incorrectly.
The printer driver
may be incorrectly
installed.
The machine is
malfunctioning.
The document size
is so big that the
hard disk space of
the computer is not
enough to access
the print job.
CAUSE
SUGGESTED SOLUTIONS
Check the power cord
connections. Check the power
switch and the power source.
Select Xerox WorkCentre 3210 or
WorkCentre 3220 as your default
printer in your Windows.
Disconnect the printer cable and
reconnect it.
If possible, attach the cable to
another computer that is working
properly and print a job. You can
also try using a different printer
cable.
Check the Windows printer setting
to make sure that the print job is
sent to the correct port. If the
computer has more than one port,
make sure that the machine is
attached to the correct one.
Check the printer properties to
ensure that all of the print settings
are correct.
Repair the printer software. See
the Software section.
Check the display message on
the control panel to see if the
machine is indicating a system
error.
Get more hard disk space and
print the document again.
The machine
selects print
materials
from the
wrong paper
source.
The paper source
selection in the
printer properties
may be incorrect.
For many software applications,
the paper source selection is
found under the Thin Paper tab
within the printer properties.
Select the correct paper source.
See the printer driver help screen.
Troubleshooting_75
CONDITION
POSSIBLE
CAUSE
SUGGESTED SOLUTIONS
CONDITION
POSSIBLE
CAUSE
SUGGESTED SOLUTIONS
A print job is
extremely
slow.
Half the page
is blank.
The machine
prints, but
the text is
wrong,
garbled, or
incomplete.
Pages print,
but are blank.
The printer
does not
print PDF file
correctly.
Some parts
of graphics,
text, or
illustrations
are missing.
The job may be very
complex.
The page orientation
setting may be
incorrect.
The paper size and
the paper size
settings do not
match.
The printer cable is
loose or defective.
The wrong printer
driver was selected.
The software
application is
malfunctioning.
The operating
system is
malfunctioning.
The print cartridge is
defective or out of
toner.
The file may have
blank pages.
Some parts, such as
the controller or the
board, may be
defective.
Incompatibility
between the PDF
file and the Acrobat
products.
Reduce the complexity of the
page or try adjusting the print
quality settings.
Change the page orientation in
your application. See the printer
driver help screen.
Ensure that the paper size in the
printer driver settings matches the
paper in the tray.
Or, ensure that the paper size in
the printer driver settings matches
the paper selection in the
software application settings you
use.
Disconnect the printer cable and
reconnect. Try a print job that you
have already printed successfully.
If possible, attach the cable and
the machine to another computer
and try a print job that you know
works. Finally, try a new printer
cable.
Check the application’s printer
selection menu to ensure that
your machine is selected.
Try printing a job from another
application.
Exit Windows and reboot the
computer. Turn the machine off
and then back on again.
Redistribute the toner, if
necessary. See page 64.
If necessary, replace the print
cartridge.
Check the file to ensure that it
does not contain blank pages.
Contact a service representative.
Printing the PDF file as an image
may solve this problem. Turn on
Print As Image from the Acrobat
printing options.
It will take longer to print
when you print a PDF file
as an image.
The print
quality of
photos is not
good. Images
are not clear.
The machine
prints, but
the text is
wrong,
garbled, or
incomplete.
Before
printing, the
machine
emits vapor
near the
output tray.
The resolution of the
photo is very low.
If you are under the
DOS environment,
the font setting for
your machine may
be set incorrectly.
Using damp paper
can cause vapor
during printing.
Reduce the photo size. If you
increase the photo size in the
software application, the
resolution will be reduced.
Suggested solutions: Change the
font setting. See "Changing the
font setting" on page 31.
This is not a problem. Just keep
printing.
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly,
you may notice a reduction in print quality. See the table below to clear the
problem.
CONDITIONSUGGESTED SOLUTIONS
Light or faded print
Toner specks
AaBbCc
AaBbCc
If a vertical white streak or faded area appears on
the page:
•The toner supply is low. You may be able to
temporarily extend the print cartridge life. See
page 65. If this does not improve the print
quality, install a new print cartridge.
•The paper may not meet paper specifications;
for example, the paper is too moist or too
rough. See page 33.
•If the entire page is light, the print resolution
setting is too low. Adjust the print resolution.
See the help screen of the printer driver.
•A combination of faded or smeared defects
may indicate that the print cartridge needs
cleaning.
•The surface of the LSU part inside the machine
may be dirty. Clean the LSU, contact a service
representative.
•The paper may not meet specifications; for
example, the paper is too moist or too rough.
See page 33.
•The paper path may need cleaning. See
"Cleaning the inside" on page 62.
AaBbCc
AaBbCc
AaBbCc
76 _Troubleshooting
CONDITIONSUGGESTED SOLUTIONS
CONDITIONSUGGESTED SOLUTIONS
Dropouts
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
White Spots
Vertical lines
If faded areas, generally rounded, occur randomly
on the page:
•A single sheet of paper may be defective. Try
reprinting the job.
•The moisture content of the paper is uneven or
the paper has moist spots on its surface. Try a
different brand of paper. See page 33.
•The paper lot is bad. The manufacturing
processes can cause some areas to reject
toner. Try a different kind or brand of paper.
•Change the printer option and try again. Go to
printer properties, click Paper tab, and set type
to Thick Paper. Refer to the Software section
for details.
If these steps do not correct the problem, contact a
service representative.
White spots appear on the page:
•The paper is too rough and a lot of dirt from the
paper falls to the inner devices within the
machine, which means the transfer belt may be
dirty. Clean the inside of your machine. Contact
a service representative.
•The paper path may need cleaning. Contact a
service representative.
If black vertical streaks appear on the page:
•The drum inside the print cartridge has
probably been scratched. Remove the print
cartridge and install a new one. See page 65.
If white vertical streaks appear on the page:
•The surface of the LSU part inside the machine
may be dirty. Clean the LSU, contact a service
representative.
Vertical repetitive
defects
Background scatter
A
Misformed
characters
If marks repeatedly appear on the printed side of
the page at even intervals:
•The print cartridge may be damaged. If a
repetitive mark occurs on the page, print a
cleaning sheet several times to clean the
cartridge. After the printout, if you still have the
same problems, remove the print cartridge and
install a new one. See page 65.
•Parts of the machine may have toner on them.
If the defects occur on the back of the page, the
problem will likely correct itself after a few more
pages.
•The fusing assembly may be damaged.
Contact a service representative.
Background scatter results from bits of toner
randomly distributed on the printed page.
•The paper may be too damp. Try printing with a
different batch of paper. Do not open packages
of paper until necessary so that the paper does
not absorb too much moisture.
•If background scatter occurs on an envelope,
change the printing layout to avoid printing over
areas that have overlapping seams on the
reverse side. Printing on seams can cause
problems.
•If background scatter covers the entire surface
area of a printed page, adjust the print
resolution through your software application or
the printer properties.
•If characters are improperly formed and
producing hollow images, the paper stock may
be too slick. Try a different paper. See page 33.
•If characters are improperly formed and
producing a wavy effect, the scanner unit may
need service. For service, contact a service
representative.
Color or Black
background
Toner smear
If the amount of background shading becomes
unacceptable:
•Change to a lighter weight paper. See page 33.
•Check the machine’s environment: very dry
(low humidity) or high humidity (higher than
80% RH) conditions can increase the amount
of background shading.
•Remove the old print cartridge and install a new
one. See page 65.
•Clean the inside of the machine. See page 62.
•Check the paper type and quality. See page 33.
•Remove the print cartridge and install a new
one. See page 65.
Page skew
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
•Ensure that the paper is loaded properly.
•Check the paper type and quality. See page 33.
•Ensure that the paper or other material is loaded
correctly and the guides are not too tight or too
loose against the paper stack.
Troubleshooting_77
CONDITIONSUGGESTED SOLUTIONS
CONDITIONSUGGESTED SOLUTIONS
Curl or wave
Wrinkles or creases
Back of printouts
are dirty
•Ensure that the paper is loaded properly.
•Check the paper type and quality. Both high
temperature and humidity can cause paper curl.
See page 33.
•Turn over the stack of paper in the tray. Also try
rotating the paper 180° in the tray.
•Ensure that the paper is loaded properly.
•Check the paper type and quality. See page 33.
•Turn over the stack of paper in the tray. Also try
rotating the paper 180° in the tray.
•Check for leaking toner. Clean the inside of the
machine. See page 62.
Character Voids
A
Horizontal stripes
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Curl
Character voids are white areas within parts of
characters that should be solid black:
•If you are using transparencies, try another
type of transparency. Because of the
composition of transparencies, some character
voids are normal.
•You may be printing on the wrong surface of
the paper. Remove the paper and turn it
around.
•The paper may not meet paper specifications.
See page 33.
If horizontally aligned black streaks or smears
appear:
•The print cartridge may be installed improperly.
Remove the cartridge and reinsert it.
•The print cartridge may be defective. Remove
the print cartridge and install a new one. See
page 65.
•If the problem persists, the machine may
require repair. Contact a service
representative.
If the printed paper is curled or paper does not feed
into the machine:
•Turn over the stack of paper in the tray. Also try
rotating the paper 180° in the tray.
•Change the printer option and try again. Go to
printer properties, click Paper tab, and set type
to Thin Paper. Refer to the Software section
for details.
•Use the Paper Stacking function. See page
38.
Solid Color or
Black pages
A
Loose toner
•The print cartridge may not be installed properly.
Remove the cartridge and reinsert it.
•The print cartridge may be defective and need
replacing. Remove the print cartridge and install
a new one. See page 65.
•The machine may require repair. Contact a
service representative.
•Clean the inside of the machine. See page 62.
•Check the paper type and quality. See page 33.
•Remove the print cartridge and install a new
one. See page 65.
•If the problem persists, the machine may require
repair. Contact a service representative.
An unknown image
repetitively appears
on a next few
sheets or loose
toner, light print, or
contamination
occurs.
Your printer is probably being used at an altitude of
1,000 m (3,281 ft) or above.
The high altitude may affect the print quality such
as loose toner or light imaging. You can set this
option through Printer Settings Utility or Printer
tab in printer driver’s properties. See page 29.
Copying problems
CONDITIONSUGGESTED SOLUTIONS
Copies are too light
or too dark.
Smears, lines,
marks, or spots
appears on copies.
Copy image is
skewed.
Blank copies print
out.
Use Darkness to darken or lighten the
background of the copies.
•If defects are on the original, use Darkness
to lighten the background of your copies.
•If no defects are on the original, clean the
scan unit. See page 63.
•Ensure that the original is face down on the
scanner glass or face up in the ADF.
•Check that the copy paper is loaded
correctly.
Ensure that the original is face down on the
scanner glass or face up in the ADF.
78 _Troubleshooting
CONDITIONSUGGESTED SOLUTIONS
Scanning problems
Image rubs off the
copy easily.
Frequent copy paper
jams occur.
print cartridge
produces fewer
copies than expected
before running out of
toner.
•Replace the paper in the tray with paper
from a new package.
•In high humidity areas, do not leave paper
in the machine for extended periods of
time.
•Fan the stack of paper, then turn it over in
the tray. Replace the paper in the tray with
a fresh supply. Check/adjust the paper
guides, if necessary.
•Ensure that the paper is the proper paper
weight. 80 g/m
recommended.
•Check for copy paper or pieces of copy
paper remaining in the machine after a
paper jam has been cleared.
•Your originals may contain pictures, solids,
or heavy lines. For example, your originals
may be forms, newsletters, books, or other
documents that use more toner.
•The machine may be turned on and off
frequently.
•The scanner lid may be left open while
copies are being made.
2
(20 lb bond) paper is
CONDITIONSUGGESTED SOLUTIONS
The scanner does
not work.
The unit scans very
slowly.
•Make sure that you place the original to be
scanned face down on the scanner glass, or
face up in the ADF.
•There may not be enough available memory
to hold the document you want to scan. Try
the Prescan function to see if that works. Try
lowering the scan resolution rate.
•Check that the USB cable is connected
properly.
•Make sure that the USB cable is not
defective. Switch the cable with a known
good cable. If necessary, replace the cable.
•Check that the scanner is configured
correctly. Check scan setting in the
application you want to use to make certain
that the scanner job is being sent to the
correct port.
•Check if the machine is printing received
data. If so, scan the document after the
received data has been printed.
•Graphics are scanned more slowly than text.
•Communication speed slows in scan mode
because of the large amount of memory
required to analyze and reproduce the
scanned image. Set your computer to the
ECP printer mode through BIOS setting. It will
help to increase the speed. For details about
how to set BIOS, refer to your computer
user’s guide.
Message appears on
your computer
screen:
•“Device can't be
set to the H/W
mode you want.”
•“Port is being used
by another
program.”
•“Port is Disabled.
•“Scanner is busy
receiving or
printing data.
When the current
job is completed,
try again.”
•“Invalid handle.”
•“Scanning has
failed.”
•There may be a copying or printing job in
progress. When that job is complete, try your
job again.
•The Selected port is currently being used.
Restart your computer and try again.
•The printer cable may be improperly
connected or the power may be off.
•The scanner driver is not installed or the
operating environment is not set up properly.
•Ensure that the machine is properly
connected and the power is on, Then restart
your computer.
•The USB cable may be improperly connected
or the power may be off.
Troubleshooting_79
Network Scan problems
CONDITIONSUGGESTED SOLUTIONS
CONDITIONSUGGESTED SOLUTIONS
I cannot find a
scanned image file.
I cannot find the
scanned image file
after scanning.
I forgot my ID and
PIN.
I cannot view the
Help file.
I cannot use the
Xerox Network Scan
Manager
You can check the scanned file’s destination in
the Advanced page in the Network Scan
program’s Properties screen.
•Check if the scanned file’s application is on
your computer.
•Check Send image immediately to the
specified folder using an associated
default application in the Advanced page in
the Network Scan program’s Properties
screen to open the scanned image
immediately after scanning.
Check your ID and PIN in the Server page in
the Network Scan program’s Properties
screen.
To view the Help file, you need to have Internet
Explorer 4 service pack 2 or above.
Check your operating system. Supporting
operating systems are Windows 2000/XP/2003/
Vista.
Fax problems
CONDITIONSUGGESTED SOLUTIONS
The machine is not
working, there is no
display and the
buttons are not
working.
No dial tone sounds. •Check that the phone line is connected
•Unplug the power cord and plug it in again.
•Ensure that there is power to the electrical
outlet.
properly.
•Check that the phone socket in the wall is
working by plugging in another phone.
The machine does
not send.
The incoming fax has
blank spaces or is of
poor-quality.
Some of the words
on an incoming fax
are stretched.
There are lines on
the originals you
send.
The machine dials a
number, but a
connection with the
other fax machine
fails.
Faxes do not store in
memory.
Blank areas appear
at the bottom of each
page or on other
pages, with a small
strip of text at the
top.
•Make sure that the original is loaded in the
ADF or on the scanner glass.
•Sending should show up on the display.
•Check the fax machine you are sending to, to
see if it can receive your fax.
•The fax machine sending you the fax may be
faulty.
•A noisy phone line can cause line errors.
•Check your machine by making a copy.
•The print cartridge may be empty. Replace
the print cartridge, referring to page 65.
The fax machine sending you the fax had a
temporary document jam.
Check your scan unit for marks and clean it.
See page 63.
The other fax machine may be turned off, out of
paper, or cannot answer incoming calls. Speak
with the other machine operator and ask her/
him to sort out the problem.
There may not be enough memory space to
store the fax. If the display shows the Memory Full message, delete from memory any faxes
you no longer need and then try again to store
the fax.
You may have chosen the wrong paper settings
in the user option setting. For details about
paper settings, see page 33.
The numbers stored
in memory do not
dial correctly.
The original does not
feed into the
machine.
Faxes are not
received
automatically.
80 _Troubleshooting
Make sure that the numbers are stored in
memory correctly. Print an address book list,
referring to page 57.
•Make sure that the paper is not wrinkled and
you are putting it in correctly. Check that the
original is the right size, not too thick or thin
•Make sure that the ADF is firmly closed.
•The ADF rubber pad may need to be
replaced. See page 66.
•The receiving mode should be set to Fax.
•Make sure that there is paper in the tray.
•Check to see if the display shows any error
message. If it does, clear the problem.
Common PostScript problems (WorkCentre 3220
only)
The following situations are PS language specific and may occur when
several printer languages are being used.
To receive a printed or screen-displayed message when PostScript
errors occur, open the Print Options window and click the desired
selection next to the PostScript errors section
PROBLEM
PostScript file
cannot be
printed.
“Limit Check
Error” message
appears.
A PostScript
error page prints.
The optional tray
is not selected in
the driver.
POSSIBLE
CAUSE
The PostScript
driver may not be
installed correctly.
The print job was
too complex.
The print job may
not be PostScript.
The printer driver
has not been
configured to
recognize the
optional tray.
SOLUTION
•Install the PostScript driver,
referring to Software section.
•Print a configuration page
and verify that the PS
version is available for
printing.
•If the problem persists,
contact a service
representative.
You might need to reduce the
complexity of the page or
install more memory.
Make sure that the print job is a
PostScript job. Check to see
whether the software
application expected a setup or
PostScript header file to be
sent to the machine.
Open the PostScript driver
properties, select the
Settings
option of the
Options
tab, and set the
Installable
section to
Device
Tray
Installed
Common Windows problems
CONDITIONSUGGESTED SOLUTIONS
“File in Use”
message appears
during installation.
“Fail To Print”, “A
printer timeout error
occurred.” messages
appear.
Refer to the Microsoft Windows documentation that came with your
computer for further information on Windows error messages.
Exit all software applications. Remove all
software from the StartUp Group, then restart
Windows. Reinstall the printer driver.
Close all other applications, reboot Windows
and try printing again.
These messages may appear during printing.
Just keep waiting until the machine finishes
printing. If the message appears in ready mode
or after printing has been completed, check the
connection and/or whether an error has
occurred.
Common Linux problems
CONDITIONSUGGESTED SOLUTIONS
The machine does
not print.
.
The machine does
not print whole pages
and its output is half
page printed.
•Check if the printer driver is installed in your
system. Open Unified Driver configurator
and switch to the Printers tab in Printers
configuration window to look at the list of
available printers. Make sure that your
machine is displayed on the list. If not, invoke
Add new printer wizard to set up your device.
•Check if the printer is started. Open Printers
configuration and select your machine on the
printers list. Look at the description in the
Selected printer pane. If its status contains
“(stopped)” string, press the Start button.
After that normal operation of the printer
should be restored. The “stopped” status
might be activated when some problems in
printing occurred. For instance, this could be
an attempt to print document when port is
claimed by a scanning application.
•Check if the port is not busy. Since functional
components of MFP (printer and scanner)
share the same I/O interface (port), the
situation of simultaneous access of different
“consumer” application to the same port is
possible. To avoid possible conflicts, only
one of them at a time is allowed to gain
control over the device. The other
“consumer” will encounter “device busy”
response. You should open ports
configuration and select the port assigned to
your printer. In the Selected port pane you
can see if the port is occupied by some other
application. If this is the case, you should
wait for completion of the current job or
should press Release port button, if you are
sure that the present owner is not functioning
properly.
•Check if your application has special print
option such as “-oraw”. If “-oraw” is specified
in the command line parameter then remove
it to print properly. For Gimp front-end, select
“print” -> “Setup printer” and edit command
line parameter in the command item.
•The CUPS (Common Unix Printing System)
version distributed with SuSE Linux 9.2
(cups-1.1.21) has a problem with ipp
(Internet Printing Protocol) printing.Use the
socket printing instead of ipp or install later
version of CUPS (cups-1.1.22 or higher).
It is a known problem that occurs when a color
printer is used on version 8.51 or earlier of
Ghostscript, 64-bit Linux OS, and reported to
bugs.ghostscript.com as Ghostscript Bug
688252.
The problem is solved in AFPL Ghostscript v.
8.52 or above. Download the latest version of
AFPL Ghostscript from http://sourceforge.net/
projects/ghostscript/ and install it to solve this
problem.
Troubleshooting_81
CONDITIONSUGGESTED SOLUTIONS
CONDITIONSUGGESTED SOLUTIONS
I cannot scan via
Gimp Front-end.
I encounter error
“Cannot open port
device file” when
printing a document.
The machine does
not appear on the
scanners list.
•Check if Gimp Front-end has “Xsane: Device
dialog.” on the “Acquire” menu. If not, you
should install Xsane plug-in for Gimp on the
your computer. You can find Xsane plug-in
package for Gimp on Linux distribution CD or
Gimp home page. For the detail information,
refer to the Help for Linux distribution CD or
Gimp Front-end application.
If you wish to use other kind of scan application,
refer to the Help for application.
Avoid changing print job parameters (via LPR
GUI, for example) while a print job is in
progress. Known versions of CUPS server
break the print job whenever print options are
changed and then try to restart the job from the
beginning. Since Unified Linux Driver locks port
while printing, the abrupt termination of the
driver keeps the port locked and therefore
unavailable for subsequent print jobs. If this
situation occurred, try to release the port.
•Check if your machine is attached to your
computer. Make sure th
properly via the USB port and is turned on.
•Check if the scanner driver for your machine
is installed in your system. Open Unified
Driver configurator, switch to Scanners
configuration, then press Drivers. Make sure
that driver with a name corresponding to
your machine's name is listed in the window.
Check if the port is not busy. Since functional
components of MFP (printer and scanner)
share the same I/O interface (port), the
situation of simultaneous access of different
“consumer” application to the same port is
possible. To avoid possible conflicts, only
one of them at a time is allowed to gain
control over the device. The other
“consumer” will encounter “device busy”
response. This can usually happen while
starting scan procedure, and appropriate
message box appears.
To identify the source of the problem, you
•
should open ports configuration and select the
port assigned to your scanner. port's symbol /
dev/mfp0 corresponds to LP:0 designation
displayed in the scanners’ options, /dev/mfp1
relates to LP:1 and so on. USB ports start at /
dev/mfp4, so scanner on USB:0 relates to /dev/
mfp4 respectively and so forth sequentially. In
the Selected port pane you can see if the port is
occupied by some other appli
the case, you should wait for completion of
the current job or should press Release port
button, if you are sure that the present port's
owner is not functioning properly.
at it is connected
cation. If this is
The machine does
not scan.
Refer to Linux User’s Guide that came with your computer for further
information on Linux error messages.
•Check if a document is loaded
machine.
•Check if your machine is connected to the
computer. Make sure if it is connected properly
if I/O error is reported while scanning.
•Check if the port is not busy. Since functional
components of MFP (printer and scanner)
share the same I/O interface (port), the
situation of simultaneous access of different
“consumer” application to the same port is
possible. To avoid possible conflicts, only one
of them at a time is allowed to gain control over
the device. The other “consumer” will
encounter “device busy” response. This can
usually happen while starting scan procedure,
and appropriate message box will be displayed.
To identify the source of the problem, you
should open ports configuration and select the
port assigned to your scanner. port’s symbol /
dev/mfp0 corresponds to LP:0 designation
displayed in the scanners’ options, /dev/mfp1
relates to LP:1 and so on. USB ports start at /
dev/mfp4, so scanner on USB:0 relates to /dev/
mfp4 respectively and so forth sequentially. In
the Selected port pane you can see if the port is
occupied by some other application. If this is
the case, you should wait for completion of the
current job or should press Release port
button, if you are sure that the present port’s
owner is not functioning properly.
into the
Common Macintosh problems
CONDITIONSUGGESTED SOLUTIONS
The printer does not
print PDF file correctly.
Some parts of graphics,
text, or illustrations are
missing.
The document has
printed, but the print job
has not disappeared
from the spooler in Mac
OS 10.3.2.
Some letters are not
displayed normally
during the Cover page
printing.
Incompatibility between the PDF file and the
Acrobat products:
Printing the PDF file as an image may solve
this problem. Turn on Print As Image from
the Acrobat printing options.
It will take longer to print when you
print a PDF file as an image.
Update your Mac OS to OS 10.3.3. or
higher.
This problem is caused because Mac OS
cannot create the font during the Cover page
printing. English alphabet and numbers are
displayed normally at the Cover page.
82 _Troubleshooting
Refer to Mac OS User’s Guide that came with your computer for
further information on Mac OS error messages.
ordering supplies and accessories
This chapter provides information on purchasing cartridges and accessories available for your machine.
This chapter includes:
•Supplies
•Accessories
The optional parts or features may differ by countries. Contact your
sales representatives whether the part you want is available in your
country.
•How to purchase
ACCESSORIES
You can purchase and install accessories to enhance your machine’s
performance and capacity.
SUPPLIES
When the toner runs out, you can order the following type of print cartridge
for your machine:
TYPE
Standard yield print cartridgeAverage cartridge yield 2,000 standard
pages.
High yield print cartridgeAverage cartridge yield 4,000 standard
pages.
a.Declared yield value in accordance with ISO/IEC 19752.
When purchasing new print cartridges or other supplies, these must
be purchased in the same country where the machine was
purchased. Otherwise, print cartridges or other supplies will be
incompatible with your machine, as configurations of print cartridges
and other supplies vary, depending on the specific country.
Average yield
a
ACCESSORYDESCRIPTIONPART NUMBER
Memory moduleExtends your
machine’s memory
capacity.
Optional tray 2If you are
experiencing
frequent paper
supply problems,
you can attach an
additional 250 sheet
tray. You can print
documents in
various sizes and
types of print
materials.
098N02189
098N02204
HOW TO PURCHASE
To order Xerox-authorized supplies or accessories, contact your local Xerox
dealer or the retailer where you purchased your machine, or visit
www.xerox.com/office/support
information on calling for technical support.
and select your product name or number for
83 _Ordering supplies and accessories
installing accessories
Your machine is a full-featured model that has been optimized to meet most of your printing needs. Recognizing that each user
may have different requirements, however, Xerox makes several accessories available to enhance your machine’s capabilities.
This chapter includes:
•Precautions to take when installing accessories•Upgrading a memory module
PRECAUTIONS TO TAKE WHEN INSTALLING
ACCESSORIES
•Disconnect the power cord
Never remove the control board cover while the power is turned on.
To avoid the possibility of an electrical shock, always disconnect the
power cord when installing or removing ANY internal or external
accessories.
•Discharge static electricity
The control board and internal accessories (memory module) are
sensitive to static electricity. Before installing or removing any internal
accessories, discharge static electricity from your body by touching
something metal, such as the metal back plate on any device plugged
into a grounded power source. If you walk around before finishing the
installation, repeat this procedure to discharge any static electricity
again.
When installing accessories, battery inside the machine is a service
component. Do not change it by yourself.
Risk of explosion if battery is replaced by an incorrect type. Dispose
used batteries according to the instructions.
UPGRADING A MEMORY MODULE
Your machine has a small outline dual in-line memory module (SODIMM).
Use this memory module slot to install additional memory.
When you are expanding the memory capacity, you can add a memory
module to the vacant memory slot. Your machine has 128 MB memory, and
you can add a 256 MB memory module.
Order information is provided for optional memory module. (see "Memory
module" on page 83.)
Installing a memory module
1. Turn the machine off and unplug all cables from the machine.
2. Open the control board cover.
4. Holding the memory module by the edges, align the memory module on
the slot at about a 30-degree tilt. Make sure that the notches of the
module and the grooves on the slot fit each other.
The notches and grooves illustrated above may not match those
on an actual memory module and its slot.
5. Press the memory module into the slot with care until you hear a 'click'.
Do not press the memory module strongly or the module may be
damaged. If the module does not seem to fit into the slot properly,
carefully try the previous procedure again.
6. Replace the control board cover.
7. Reconnect the power cord and printer cable, and turn the machine on.
To release the memory module, pull the two tabs on the sides of
the slot outwards, then the module springs out.
3. Take out a new memory module from the plastic bag.
Installing accessories_84
Activating the added memory in the PS printer
properties
After installing the memory module, you need to select it in the printer
properties of the PostScript printer driver in order to use it.
1. Make sure that the PostScript printer driver is installed on your
computer. For details about installing the PS printer driver, see Software secion.
2. Click the Windows Start menu.
3. For Windows 2000, select Settings and then Printers.
For Windows XP/2003, select Printers and Faxes.
For Windows Vista, select Control Panel > Hardware and Sound >
Printers.
4. Select the Xerox WorkCentre 3220 PS printer.
5. Click the right mouse button on the printer icon and select Properties.
6. For Windows 2000/XP/2003/Vista, select Device Settings.
7. Select the amount of memory you installed from
Installable Options
8. Click OK.
section.
Printer Memory
in the
Installing accessories_85
specifications
This chapter guides you about this machine’s specifications such as various features.
This chapter include:
•General specifications
•Printer specifications
•Scanner specifications
•Copier specifications
•Facsimile specifications
GENERAL SPECIFICATIONS
The symbol * optional feature depending on machines.
ITEMDESCRIPTION
ADF Capacity
ADF document
size
Paper input
capacity
Paper output
capacity
Power ratingAC 110 - 127 V or AC 220 - 240 V
Power
consumption
Noise Level
Default time to
power save
mode from
ready mode
Boot-up timeLess than 15 seconds (from sleep mode)
Up to 50 sheets 75 g/m
Width: 142 to 216 mm (5.6 x 8.5 inches)
For details about paper input capacity, see 34 page.
Face down: 150 sheets 75 g/m
See the Rating label on the machine for the correct
voltage, frequency (hertz) and type of current for your
machine.
•Average operating mode: Less than 450 WH
•Ready mode: Less than 60 WH
•Power save mode: Less than 12 WH
•Power off mode: 0 WH
a
WorkCentre
3210
WorkCentre
3220
•WorkCentre 3210: 1 Minute
•WorkCentre 3220: 5 Minutes
•Ready mode: Less than 26 dBA
•Printing mode: Less than 49 dBA
•Copying mode: Less than 52 dBA
•Ready mode: Less than 26 dBA
•Printing mode: Less than 50 dBA
•Copying mode: Less than 52 dBA
2
(20 lb bond)
2
(20 lb bond)
2
(20 lb
ITEMDESCRIPTION
Memory
(Expandable)*
External
dimension
(W x D x H)
Weight
(Including
consumables)
Package
weight
2
Duty cycle
(Monthly)
Fusing
temperature
a.Sound Pressure Level, ISO 7779
b.Declared yield value in accordance with ISO/IEC 19752. The number
of pages may be affected by operating environment, printing interval,
media type, and media size.
c.It varies depending on the product configuration.
128 MB (max. 384 MB)
445.2 x 410.5 x 395.3 mm
(17.53 x 16.16 x 15.56 inches) without optional tray
•WorkCentre 3210: 13.8 Kg (30.73 lbs)
•WorkCentre 3220: 13.9 Kg (30.45 lbs)
•Paper: 2.8 Kg (6.2 lbs)
•Plastic: 0.76 Kg (1.7 lbs)
•WorkCentre 3210: Up to 35,000 pages
•WorkCentre 3220: Up to 50,000 pages
180 °C (356 °F)
Operating
environment
Display16 characters x 2 lines
Print cartridge
b
life
•Temperature: 15 to 30 °C (59 to 86 °F)
•Humidity: 20 to 80% RH
Average cartridge yield 4,000 standard pages.
(Shipped with 2,000 pages Starter print cartridge
c
.)
Specifications_86
PRINTER SPECIFICATIONSSCANNER SPECIFICATIONS
ITEMDESCRIPTION
Printing methodLaser beam printing
Printing speed
a
•WorkCentre 3210: Up to 24 ppm (A4), 24 ppm
(Letter)
•WorkCentre 3220: Up to 28 ppm(A4), 30 ppm
(Letter)
Duplex printing
WorkCentre 3220: Up to 14 ipm (A4/Letter)
speed
First print out
time
From
ready
•WorkCentre 3210: Less than 9.5
seconds
•WorkCentre 3220: Less than 8.5
seconds
From
coldboot
•WorkCentre 3210: Less than 17
seconds
•WorkCentre 3220: Less than 16
seconds
Print resolutionUp to 1,200 dpi effective output
Printer language•WorkCentre 3210: PCL6
•WorkCentre 3220: PCL6, PostScript 3
b
OS compatibility
•Windows: 2000/XP/2003/Vista
•Linux: Various Linux OS
•Macintosh: Mac OS X 10.3~10.5
Interface•High speed USB 2.0
•Ethernet 10/100 Base TX (embedded type)
ITEMDESCRIPTION
CompatibilityTWAIN standard/WIA standard
Scanning
Color CIS
method
TWAIN
Optical
standard
Enhanced: Up to 4,800 x 4,800 dpi
•ADF: Up to 600 x 600 dpi
Resolutiona
WIA standard
b
•Scanner glass: Up to 1,200 x 1,200
dpi
Scan to USB: 100, 200, 300 dpi
Scan to E-mail (WorkCentre 3220 only): 100, 200, 300
dpi
Scan to Application: 75, 150, 200, 300, 600 dpi
Network
BMP, TIFF, PDF, JPEGc(color only)
Scan File
format
Effective
scanning
•Scanner glass: 297 mm (11.7 inches)
•ADF: 348 mm (13.7 inches)
length
Effective
Max. 208 mm (8.2 inches)
scanning
width
•ADF: Up to 600 x 600
dpi
•Scanner glass: Up to
1,200 x 1,200 dpi
a. It will be affected by operating system used, computing performance,
application software, connecting method, media type, media size and
job complexity.
b.Visit www.xerox.com/office/support to download the latest software
version.
Color bit
depth
Mono bit
depth
a.Due to the applications for scanning, the maximum resolution might
differ.
•Internal: 24 bit
•External: 24 bit
•1 bit for Lineart & Halftone
•8 bit for gray scale
b.WIA standard supports only the optical resolution.
c. JPEG is not available when you select the mono mode in scan color.
Specifications_87
COPIER SPECIFICATIONSFACSIMILE SPECIFICATIONS
ITEMDESCRIPTION
a
Copy Speed
•WorkCentre 3210: Up to 24 cpm (A4), 24 cpm
(Letter)
•WorkCentre 3220: Up to 28 cpm(A4), 30 cpm
(Letter)
Copy
TextScan/Printing: Up to 600 x 600 dpi
resolution
Text/
photo
Scan/Printing: Up to 600 x 600 dpi
PhotoScan/Printing: Up to 600 x 600 dpi
Zoom range•ADF: 25% to 100%
•Scanner glass: 25% to 400%
a.Copy speed is based on Single Document Multiple Copy.
The fax feature may not be supported depending on machines.
ITEMDESCRIPTION
CompatibilityITU-T G3, ECM
Applicable linePublic Switched Telephone Network (PSTN) or
behind PABX
Data codingMH/MR/MMR/JBIG/JPEG
Modem speed33.6 Kbps
Transmission
Up to 3 seconds/page
a
speed
Maximum
356 mm (14 inches)
document length
Resolution•Standard: Up to 203 x 98 dpi
•Fine/Photo: Up to 203 x 196 dpi
•Super Fine: Up to 300 x 300 dpi (Receiving only)
•Color: Up to 200 x 200 dpi
Memory3.2 MB (Approx. 260 pages)
Halftone256 levels
a.Standard resolution, MMR(JBIG), Maximum modem speed, Phase ”C”
by ITU-T No. 1 chart, Memory Tx, ECM.
88 _Specifications
glossary
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well
as mentioned in this user's guide.
ADF
An Automatic Document Feeder (ADF) is a mechanism that will
automatically feed an original sheet of paper so that the machine can
scan some amount of the paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Macintosh (1984)
and is now deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to
represent the color of a single pixel in a bitmapped image. Higher color
depth gives a broader range of distinct colors. As the number of bits
increases, the number of possible colors becomes impractically large for
a color map. 1-bit color is commonly called as monochrome or black and
white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file
format on that platform.
BOOTP
Bootstrap Protocol. A network protocol used by a network client to
obtain its IP address automatically. This is usually done in the bootstrap
process of computers or operating systems running on them. The
BOOTP servers assign the IP address from a pool of addresses to each
client. BOOTP enables 'diskless workstation' computers to obtain an IP
address prior to loading any advanced operating system.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan
job. CCD Locking mechanism is also used to hold the CCD module to
prevent any damage when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When
collation is selected, the device prints an entire set before printing
additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or
monitoring instruments are displayed. They are typically found in front of
the machine.
Coverage
It is the printing term used for a toner usage measurement on printing.
For example, 5% coverage means that an A4 sided paper has about 5%
image or text on it. So, if the paper or original has complicated images or
lots of text on it, the coverage will be higher and at the same time, a
toner usage will be as much as the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to
exchange data between disparate applications. The file format, as it is
used in Microsoft Excel, has become a pseudo standard throughout the
industry, even among non-Microsoft platforms.
DADF
A Duplex Automatic Document Feeder (DADF) is a mechanism that will
automatically feed and flip over an original sheet of paper so that the
machine can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box
state, reset, or initialized.
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server
networking protocol. A DHCP server provides configuration parameters
specific to the DHCP client host requesting, generally, information
required by the client host to participate on an IP network. DHCP also
provides a mechanism for allocation of IP addresses to client hosts.
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds
memory. DIMM stores all the data within the machine like printing data,
received fax data.
DNS
The Domain Name Server (DNS) is a system that stores information
associated with domain names in a distributed database on networks,
such as the Internet.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head
that runs back and forth on the page and prints by impact, striking an
ink-soaked cloth ribbon against the paper, much like a typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for
scanning and printing. Generally, higher DPI results in a higher
resolution, more visible detail in the image, and a larger file size.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone
company service which enables a user to use a single telephone line to
answer several different telephone numbers.
Duplex
A mechanism that will automatically flip over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer
equipped with a Duplex can print double-sided of paper.
Duty Cycle
Duty cycle is the page quantity which does not affect printer
performance for a month. Generally the printer has the lifespan limitation
such as pages per year. The lifespan means the average capacity of
print-outs, usually within the warranty period. For example, if the duty
cycle is 48,000 pages per month assuming 20 working days, a printer
limits 2,400 pages a day.
ECM
Error Correction Mode (ECM) is an optional transmission mode built into
Class 1 fax machines or fax modems. It automatically detects and
corrects errors in the fax transmission process that are sometimes
caused by telephone line noise.
Emulation
Emulation is a technique of one machine obtaining the same results as
another.
89 _Glossary
An emulator duplicates the functions of one system with a different
system, so that the second system behaves like the first system.
Emulation focuses on exact reproduction of external behavior, which is
in contrast to simulation, which concerns an abstract model of the
system being simulated, often considering its internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local
area networks (LANs). It defines wiring and signaling for the physical
layer, and frame formats and protocols for the media access control
(MAC)/data link layer of the OSI model. Ethernet is mostly standardized
as IEEE 802.3. It has become the most widespread LAN technology in
use during the 1990s to the present.
EtherTalk
A suite of protocols developed by Apple Computer for computer
networking. It was included in the original Macintosh (1984) and is now
deprecated by Apple in favor of TCP/IP networking.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to
allow a third party device such as a coin operated device or a card
reader. Those devices allow the pay-for-print service on your machine.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for
exchanging files over any network that supports the TCP/IP protocol
(such as the Internet or an intranet).
Fuser Unit
The part of a laser printer that melts the toner onto the print media. It
consists of a hot roller and a back-up roller. After toner is transferred
onto the paper, the fuser unit applies heat and pressure to ensure that
the toner stays on the paper permanently, which is why paper is warm
when it comes out of a laser printer.
Gateway
A connection between computer networks, or between a computer
network and a telephone line. It is very popular, as it is a computer or a
network that allows access to another computer or network.
Grayscale
A shades of gray that represent light and dark portions of an image
when color images are converted to grayscale; colors are represented
by various shades of gray.
Halftone
An image type that simulates grayscale by varying the number of dots.
Highly colored areas consist of a large number of dots, while lighter
areas consist of a smaller number of dots.
HDD
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard
disk, is a non-volatile storage device which stores digitally-encoded data
on rapidly rotating platters with magnetic surfaces.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an
international non-profit, professional organization for the advancement
of technology related to electricity.
IEEE 1284
The 1284 parallel port standard was developed by the Institute of
Electrical and Electronics Engineers (IEEE). The term "1284-B" refers to
a specific connector type on the end of the parallel cable that attaches to
the peripheral (for example, a printer).
Intranet
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of
an organization's information or operations with its employees.
Sometimes the term refers only to the most visible service, the internal
website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in
order to identify and communicate with each other on a network utilizing
the Internet Protocol standard.
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a
printer. An IPM rate indicates the number of single-sided sheets a printer
can complete within one minute.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for
printing as well as managing print jobs, media size, resolution, and so
forth. IPP can be used locally or over the Internet to hundreds of
printers, and also supports access control, authentication, and
encryption, making it a much more capable and secure printing solution
than older ones.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet
Exchange. It is a networking protocol used by the Novell NetWare
operating systems. IPX and SPX both provide connection services
similar to TCP/IP, with the IPX protocol having similarities to IP, and
SPX having similarities to TCP. IPX/SPX was primarily designed for
local area networks (LANs), and is a very efficient protocol for this
purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an
international standard-setting body composed of representatives from
national standards bodies. It produces world-wide industrial and
commercial standards.
ITU-T
The International Telecommunication Union is an international
organization established to standardize and regulate international radio
and telecommunications. Its main tasks include standardization,
allocation of the radio spectrum, and organizing interconnection
arrangements between different countries to allow international phone
calls. A -T out of ITU-T indicates telecommunication.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression
standard with no loss of accuracy or quality, which was designed for
compression of binary images, particularly for faxes, but can also be
used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used
standard method of lossy compression for photographic images. It is the
format used for storing and transmitting photographs on the World Wide
Web.
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking
protocol for querying and modifying directory services running over TCP/
IP.
90 _Glossary
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates
the status of a machine.
MAC address
Media Access Control (MAC) address is a unique identifier associated
with a network adapter. MAC address is a unique 48-bit identifier usually
written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c34-11-4e). This address is usually hard-coded into a Network Interface
Card (NIC) by its manufacturer, and used as an aid for routers trying to
locate machines on large networks.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the
following functionality in one physical body, so as to have a printer, a
copier, a fax, a scanner and etc.
MH
Modified Huffman (MH) is a compression method for decreasing the
amount of data that needs to be transmitted between the fax machines
to transfer the image recommended by ITU-T T.4. MH is a codebookbased run-length encoding scheme optimized to efficiently compress
white space. As most faxes consist mostly of white space, this
minimizes the transmission time of most faxes.
MMR
Modified Modified READ (MMR) is a compression method
recommended by ITU-T T.6.
Modem
A device that modulates a carrier signal to encode digital information,
and also demodulates such a carrier signal to decode transmitted
information.
MR
Modified Read (MR) is a compression method recommended by ITU-T
T.4. MR encodes the first scanned line using MH. The next line is
compared to the first, the differences determined, and then the
differences are encoded and transmitted.
NetWare
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the
network protocols were based on the archetypal Xerox XNS stack.
Today NetWare supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual
image for print using a laser beam emitted from a laser printer, and it is
usually green or gray colored and a cylinder shaped.
An exposing unit of a drum is slowly worn away by its usage of the
printer, and it should be replaced appropriately since it gets scratches
from grits of a paper.
Originals
The first example of something, such as a document, photograph or text,
etc, which is copied, reproduced or translated to produce others, but
which is not itself copied or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the
International Organization for Standardization (ISO) for communications.
OSI offers a standard, modular approach to network design that divides
the required set of complex functions into manageable, self-contained,
functional layers. The layers are, from top to bottom, Application,
Presentation, Session, Transport, Network, Data Link and Physical.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language
(PDL) developed by HP as a printer protocol and has become an
industry standard. Originally developed for early inkjet printers, PCL has
been released in varying levels for thermal, matrix printer, and page
printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed
by Adobe Systems for representing two dimensional documents in a
device independent and resolution independent format.
PostScript
PostScript (PS) is a page description language and programming
language used primarily in the electronic and desktop publishing areas. that is run in an interpreter to generate an image.
Printer Driver
A program used to send commands and transfer data from the computer
to the printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can
be used on a printer, a scanner, a fax or, a copier.
PPM
Pages Per Minute (PPM) is a method of measurement for determining
how fast a printer works, meaning the number of pages a printer can
produce in one minute.
PRN file
An interface for a device driver, this allows software to interact with the
device driver using standard input/output system calls, which simplifies
many tasks.
Protocol
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
See PostScript.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the
world's public circuit-switched telephone networks which, on industrial
premises, is usually routed through the switchboard.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The
higher the dpi, the greater the resolution.
SMB
Server Message Block (SMB) is a network protocol mainly applied to
share files, printers, serial ports, and miscellaneous communications
between nodes on a network. It also provides an authenticated Interprocess communication mechanism.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail
transmissions across the Internet. SMTP is a relatively simple, textbased protocol, where one or more recipients of a message are
specified, and then the message text is transferred. It is a client-server
protocol, where the client transmits an email message to the server.
Glossary_91
Subnet Mask
The subnet mask is used in conjunction with the network address to
determine which part of the address is the network address and which
part is the host address.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP);
the set of communications protocols that implement the protocol stack
on which the Internet and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each
transmission such as job status, transmission result and number of
pages sent. This report can be set to print after each job or only after
failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped
image format. TIFF describes image data that typically come from
scanners. TIFF images make use of tags, keywords defining the
characteristics of the image that is included in the file. This flexible and
platform-independent format can be used for pictures that have been
made by various image processing applications.
Print cartridge
A kind of bottle within a machine like printer which contains toner. Toner
is a powder used in laser printers and photocopiers, which forms the text
and images on the printed paper. Toner can be melted by the heat of the
fuser, causing it to bind to the fibers in the paper.
TWAIN
An industry standard for scanners and software. By using a TWAINcompliant scanner with a TWAIN-compliant program, a scan can be
initiated from within the program.; an image capture API for Microsoft
Windows and Apple Macintosh operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network
shares in Window NT and other Microsoft products. The format of a
UNC path is: \\<servername>\<sharename>\<Additional directory>
URL
Uniform Resource Locator (URL) is the global address of documents
and resources on the Internet. The first part of the address indicates
what protocol to use, the second part specifies the IP address or the
domain name where the resource is located.
USB
Universal Serial Bus (USB) is a standard that was developed by the
USB Implementers Forum, Inc., to connect computers and peripherals.
Unlike the parallel port, USB is designed to concurrently connect a
single computer USB port to multiple peripherals.
Watermark
A watermark is a recognizable image or pattern in paper that appears
lighter when viewed by transmitted light. Watermarks were first
introduced in Bologna, Italy in 1282; they have been used by
papermakers to identify their product, and also on postage stamps,
currency, and other government documents to discourage
counterfeiting.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is
originally introduced in Windows Me and Windows XP. A scan can be
initiated from within these operating systems by using a WIA-compliant
scanner.
92 _Glossary
index
A
Address Book
group dial numbers 56
speed dial numbers 56
Address Book, use 45
ADF rubber pad, replace 66
ADF, load 32
adjustment
altitude 29
alarm sound 30
Ans/Fax mode, receiving mode 50
C
characters, enter 30
cleaning
drum 66
inside 62
outside 62
scan unit 63
clock mode 29
collation, special copy 40
control panel 20
copying
2-up, 4-up 41
clone 41
collation 40
darkness 39
default setting, change 40
ID card copy 40
original type 39
poster 41
time out, set 42
Installing Software for Local Printing .................................................................................................................... 4
Installing Software for Network Printing ................................................................................................................ 6
Using SetIP .................................................................................................................................................................... 11
3. Basic Printing
Printing a Document ....................................................................................................................................................... 13
Printing to a file (PRN) ................................................................................................................................................... 14
Paper Tab ........................................................................................................................................................... 15
About Tab ........................................................................................................................................................... 18
Using a Favorite Setting ..................................................................................................................................... 18
Using Help .......................................................................................................................................................... 18
4. Advanced Printing
Printing Multiple Pages on One Sheet of Paper (N-Up Printing) .................................................................................... 19
Printing on Both Sides of Paper ..................................................................................................................................... 21
Printing a Reduced or Enlarged Document .................................................................................................................... 21
Fitting Your Document to a Selected Paper Size ........................................................................................................... 21
Using Watermarks .......................................................................................................................................................... 22
Using an Existing Watermark ............................................................................................................................. 22
Creating a Watermark ........................................................................................................................................ 22
Editing a Watermark ........................................................................................................................................... 22
Deleting a Watermark ......................................................................................................................................... 22
Using Overlays ............................................................................................................................................................... 23
What is an Overlay? ........................................................................................................................................... 23
Creating a New Page Overlay ............................................................................................................................ 23
Using a Page Overlay ......................................................................................................................................... 23
Deleting a Page Overlay ..................................................................................................................................... 23
5. Using Windows PostScript Driver (WorkCentre 3220)
Using Help .......................................................................................................................................................... 24
Setting Up a Host Computer .......................................................................................................................................... 25
Setting Up a Client Computer ......................................................................................................................................... 25
7. Scanning
Scanning Process with TWAIN-enabled Software ......................................................................................................... 26
Scanning Using the WIA Driver ...................................................................................................................................... 26
Windows XP ....................................................................................................................................................... 26
Windows Vista .................................................................................................................................................... 26
8. Using Utility Applications
Using Printer Settings Utility ........................................................................................................................................... 27
Using Onscreen Help ......................................................................................................................................... 27
2
Opening the Troubleshooting Guide .............................................................................................................................. 27
Changing the Status Monitor Program Settings ............................................................................................................. 27
9. Using Your Printer in Linux
Getting Started ............................................................................................................................................................... 28
Installing the Unified Linux Driver ................................................................................................................................... 28
Installing the Unified Linux Driver ....................................................................................................................... 28
Uninstalling the Unified Linux Driver ................................................................................................................... 29
Using the Unified Driver Configurator ............................................................................................................................. 30
Opening the Unified Driver Configurator ............................................................................................................ 30
Printing a Document ....................................................................................................................................................... 32
Printing from Applications ................................................................................................................................... 32
Scanning a Document .................................................................................................................................................... 33
Using the Image Manager .................................................................................................................................. 34
Setting Up the Printer ..................................................................................................................................................... 37
For a Network-connected ................................................................................................................................... 37
For a USB-connected ......................................................................................................................................... 38
Printing a Document ........................................................................................................................................... 39
Scanning with USB ............................................................................................................................................. 42
3
1Installing Printer Software in
Windows
This chapter includes:
•Installing Printer Software
•Reinstalling Printer Sof tware
•Removing Printer Software
N
OTE
: The following procedure is based on Windows XP, for other
operating systems, refer to the corresponding Windows user's guide or
online help.
Installing Printer Software
You can install the printer software for local printing or network printing.
To install the printer software on the computer, perform the appropriate
installation procedure depending on the printer in use.
A printer driver is software that lets your computer communicate with
your printer. The procedure to install drivers may differ depending on the
operating system you are using.
All applications should be closed on your PC before beginning
installation.
If the installation window does not appear, click
Run
. Type
X:\Setup.exe
represents your drive and click
If you use Windows Vista, click
Accessories
If the
Setup.exe
the
3
Click
4
Select
User Account Control
→
AutoPlay
Install Software
Typical inst allation for a local printer
window appears in Windows Vista, click
in
Install or run program
, replacing “X” with the letter which
OK
.
Start
→
Run
, and type
.
X:\Setup.exe
window.
Start
All programs
.
field, and click
. Click
and then
→
Run
Continue
Next
.
in
Installing Software for Local Printing
A local printer is a printer directly attached to your computer using the
printer cable supplied with your printer, such as a USB or parallel cable.
If your printer is attached to a network, skip this step and go to “Installing
Software for Network Printing” on page 6.
You can ins tall the printer software using the typical or custom method.
N
OTE
: If the “New Hardware Wizard” window appears during the
installation procedure, click in the upper right corner of the box to
close the window, or click
Typical Installation
This is recommended for most users. All components necessary for
printer operations will be installed.
1
Make sure that the printer is connected to your computer and
powered on.
2
Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation window
appears.
Cancel
.
4
Installing Printer Software in Windows
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