PCL is a registered trademark of Hewlett-Packard Corporation.
PostScript is a trademark of Adobe Systems Incorporated.
SAGEM and F@X are registered trademarks of SAGEM S.A.
All product/brand names are trademarks or registered trademarks of the respective holders.
Damage related to computer virus
Fuji Xerox is not responsible for any breakdown of machines due to infection of
computer virus or computer hacking.
Important
(1) This manual is copyrighted with all rights reserved. Under the copyright laws, this manual
may not be copied or modified in whole or part, without the written consent of the
publisher.
(2) Parts of this manual are subject to change without prior notice.
(3) We welcome any comments on ambiguities, errors, omissions, or missing pages.
(4) Never attempt any procedure on the machine that is not specifically described in this
manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for
any problems resulting from unauthorized operation of the equipment.
Xerox and The Document Company are registered trademarks.
Contents
CONTENTS
1BEFOREUSINGTHEMACHINE1-1
Preface 1-1
Related information sources 1-1
Using this guide 1-2
Prerequisite knowledge 1-2
Organization 1-2
Conventions 1-3
Safety notes 1-4
Warning - Electrical safety information 1-5
Laser safety information 1-5
Operational safety information 1-6
Maintenance information 1-7
Ozone safety information 1-8
For consumables 1-8
Product safety certification 1-8
The objective of the International Energy Star Program 1-9
Unpacking the box 2-4
Unpacking the additional paper tray (depending on model
or option) 2-5
Unpacking the duplex-unit (depending on model or option) 2-6
Description 2-7
Installing the removable parts 2-8
Installing the scanner paper tray 2-8
Installing the printer output stacker 2-9
Installing the printer paper tray 2-10
Loading paper 2-11
Adjusting the original document output tray 2-13
Loading paper in manual mode 2-13
Installing the second paper tray (depending on model
or option) 2-15
Installing the Duplex-unit (depending on model
or option) 2-16
Connections 2-19
-1-
Contents
Telephone and LAN connection 2-20
Power line connection and switch on 2-20
3GETTINGSTARTED3-1
Navigation methods 3-1
Presentation 3-1
The navigator 3-1
Moving within the menus 3-2
The display screen 3-3
Access to functions 3-3
Menu-driven access 3-3
Direct access by number 3-4
Guide to function list 3-5
4SETTINGYOURMACHINE4-1
Main settings 4-1
Embedded web server 4-2
Prerequisites 4-2
Access to the Web server 4-2
Before transmission 4-2
Date/Time 4-2
Your fax number/your name 4-2
Type of network 4-3
Geographical settings 4-3
Local prefix 4-4
Transmission report 4-4
Document feed type 4-5
Economy period 4-5
Before reception 4-5
Fax answering machine 4-5
Reception without paper 4-6
Number of copies 4-6
Relay broadcast 4-7
Fax or PC reception (depending on model) 4-7
Duplex printing (depending on model) 4-8
Technical parameters 4-8
Local Area Network (LAN) settings (depending on model) 4-11
Local network settings 4-11
Automatic configuration 4-11
Manual configuration 4-12
IEEE address (or Ethernet address) or MAC address 4-12
Netbios names 4-12
Message service and the Internet 4-13
Initialization parameters 4-13
Access to connection and message service parameters 4-13
Access to servers parameters 4-14
-2-
Contents
Settings 4-16
Standard settings 4-16
Mail sorting 4-17
Internet Connection 4-18
Immediate connection to the Internet 4-19
Programmed connection 4-19
Deactivating the Internet function 4-19
The SMS service 4-19
SMS Parameters 4-19
Sending an SMS 4-20
Erase an SMS 4-21
SMS Reception 4-22
SMS Server 4-22
5DIRECTORY5-1
Creating subscribers record 5-2
Adding a record 5-2
Creating subscribers lists 5-3
Adding a list 5-4
Adding or deleting a number from the list 5-5
Consulting a record or a list 5-5
Modifying a record or a list 5-5
Deleting a record or a list 5-6
Printing the directory 5-6
Importing a directory 5-6
The file structure 5-6
Procedure 5-8
Exporting a directory 5-8
6OPERATION6-1
Sending 6-1
Document depositing 6-1
From the flat scanner 6-2
Choosing the resolution/contrast 6-2
Resolution 6-2
Contrast 6-3
Dialing 6-3
From the directory 6-3
Using the last number dialed key 6-4
Transmission over the
Public Switched Telephone Network (PSTN) 6-5
Immediate transmission 6-5
Delayed transmission 6-5
Transmission with auto redial 6-6
Transmission over the Internet 6-7
-3-
Contents
Sending a black and white document to an E-Mail address 6-7
Sending a color document to an E-mail address 6-7
Sending a typed message to an E-Mail address 6-8
Scan to FTP 6-9
Simply put the file in an FTP server : 6-9
Multi-contact sending. 6-9
Transmission waiting queue 6-10
Immediately perform transmission from the waiting queue 6-10
Consult or modify the waiting queue 6-11
Deleting a transmission on hold 6-11
Printing a document in waiting or in deposit 6-11
Print the waiting queue 6-11
Cancelling a transmission in progress 6-11
Reception 6-12
Reception over the
Public Switched Telephone Network (PSTN) 6-12
Reception over the Internet 6-12
Copying 6-13
Local copy 6-13
Standard copy 6-13
Duplex photocopies (depending on model) 6-13
"Sophisticated" copy 6-14
Specific copy settings 6-15
Scanner settings 6-15
Other functions 6-17
Logs 6-17
Printing the functions list 6-18
Printing the machine settings 6-18
Font printing 6-18
Counters 6-18
Deposit and polling 6-19
Lock 6-20
Entering the locking code 6-20
Locking the keyboard 6-21
Locking the numbers 6-21
Locking the Internet settings 6-21
Locking the SMS service 6-22
Scan to PC (depends on model) 6-22
Mail box (MBX FAX) 6-23
MBX management 6-23
Creating an MBX 6-23
Modifying the features of an MBX 6-24
Printing the contents of an MBX 6-24
Deleting an MBX 6-24
Printing the MBX list 6-24
-4-
Contents
MBX deposit in your fax 6-24
MBX deposit in a remote fax 6-25
MBX polling from a remote fax 6-25
7MAINTENANCE7-1
Maintenance 7-1
General 7-1
Replacing the consumables
(toner and drum ) 7-2
Replacing cartridges 7-2
Cleaning 7-14
Cleaning the scanner’s reading devices 7-14
Cleaning the printer 7-15
Servicing 7-17
Scanner calibration 7-17
Incidents 7-17
Communication errors 7-17
Transmission from the feeder 7-17
Transmission from memory 7-17
Communication error codes 7-18
Printer errors 7-20
Error messages 7-20
Printer paper jam 7-21
Paper jam at the feeders and trays 7-23
Scanner incidents 7-24
Scanner paper jam 7-24
Miscellaneous incidents 7-26
Machine packing and transportation 7-27
Characteristics 7-28
Unit characteristics 7-28
-5-
Contents
-6-
1BEFOREUSINGTHE
MACHINE
PREFACE
Thank you for choosing the WorkCentre 222/228.
This guide is written for users who are new to the machine and provides information on printing,
copying, scanning, faxing, and LAN operations, as well as troubleshooting, daily maintenance,
machine settings, and precautions users should take when operating the machine.
Please read this guide thoroughly to get the most out of the features available. After reading this
guide, keep it handy for future reference when you need explanations on particular features of the
machine or when you encounter difficulties with the machine during use.
In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.
As a member of the International Energy Star Program, Fuji Xerox confirms this
product satisfies the requirements for International Energy Star Program standards.
The equipment complies with IEC/EN 60950-1 (which relates to Safety), EN 55022 and EN 55024,
(which relate to radio frequency interference regulations).
It was tested by an accredited laboratory and certified by a national recognised certification body.
The equipment is also certified in compliance with applicable standards by various national bodies.
Any unauthorized alteration, which includes the addition of new functions or the connection of
external devices, may impact this certification.
Contact your local Xerox representative for a list of approved accessories.
The equipment is manufactured under a registered ISO 9001 Quality System.
RELATEDINFORMATIONSOURCES
The following additional sources of information are available for the machine.
• Installation Guide
• Companion Suite Pro User Guide
• LAN Driver User Guide
Note - Please note that the screens shown in this guide apply to a fully configured machine and
therefore may not exactly represent the configuration being used.
1-1
USINGTHISGUIDE
This section describes the organization of this guide.
This guide was produced for users who operate the WorkCentre 222/228 on a regular basis. When
reading this guide, refer to the chapter most relevant to the operation you are performing.
Prerequisite knowledge
This guide assumes that the user has basic knowledge of the operating system of the PC in use,
networking environments, and how to operate a PC itself.
For details on the operating system in use, basic knowledge of networking environments, and how to
operate a PC, refer to the documentation provided with the operating system, network system, and the
PC, respectively.
Before using the machine
Organization
This guide consists of the following chapters.
Chapter 1 Before using the machine
Describes how to use this guide, safety information, and legal notices.
Chapter 2 Installation
Describes the machine components, and how to install removable parts and connect cables.
Chapter 3 Getting started
Describes the navigation methods and the function list.
Chapter 4 Setting your machine
Describes the machine settings, including LAN, Internet, and SMS service settings.
Chapter 5 Directory
Describes how to create and manage a directory.
Chapter 6 Operation
Describes machine operations such as sending, receiving, and copying a document, and other functions.
Chapter 7 Maintenance
Describes how to replace consumables, troubleshooting, and unit characteristics.
1-2
Before using the machine
CONVENTIONS
This section describes the conventions used throughout this User Guide. In this User Guide, you
will find that some terms are used interchangeably:
• Paper is synonymous with media.
• Document is synonymous with original.
• WorkCentre 222/228 is synonymous with the machine.
Cautions
Cautions are statements that suggest the possibility of mechanical damage as a result of an action.
For example:
Caution - Use of controls, adjustments or performance of procedures other than those specified
herein may result in hazardous light exposure.
Notes
Notes are statements that provide additional information.
For example:
Note - Do not add paper to the tray while the machine is printing.
1-3
SAFETYNOTES
Read these safety notes carefully before using this product to make sure you operate the equipment
safely.
Your Fuji Xerox product and recommended supplies have been designed and tested to meet strict safety
requirements. These include safety agency approval, and compliance to established environmental
standards. Please read the following instructions carefully before operating the product and refer to
them as needed to ensure the continued safe operation of your product.
The safety and environment testing and performance of this product have been verified using Fuji
Xerox materials only.
Warning: Any unauthorized alteration, which may include the addition of new functions or connection
of external devices, may impact the product certification. Please contact your authorized Service
Provider for more information.
Before using the machine
Warning markings
All warning instructions marked on or supplied with the product should be followed.
Warning
Warning
This WARNING alerts users to areas of the product where
there is the possibility of personal injury.
This WARNING alerts users to areas of the product where
there are heated surfaces, which should not be touched.
Electrical supply
This product shall be operated from the type of electrical supply indicated on the product data plate
label. If you are not sure that your electrical supply meets the requirements, please consult your local
power company for advice.
This product must be connected to a protective earth circuit.
This product is supplied with a plug that has a protective earth pin. This plug will fit only
into an earthed electrical outlet. This is a safety feature. To avoid risk of electric shock, contact your
electrician to replace the electrical outlet if you are unable to insert the plug into it. Never use an earthed
adapter plug to connect the product to an electrical outlet that lacks an earth connection terminal.
Operator accessible areas
This equipment has been designed to restrict operator access to safe areas only. Operator access to
hazardous areas is restricted with covers or guards, which would require a tool to remove. Never
remove these covers or guards.
1-4
Before using the machine
Maintenance
Any operator product maintenance procedures will be described in the customer documentation
supplied with the product. Do not carry out any maintenance procedures on this product which
are not described in the customer documentation.
Cleaning your product
Before cleaning this product, unplug the product from the electrical outlet. Always use materials
specified for this product. The use of other materials may result in poor performance and may
create a hazardous situation. Do not use aerosol cleaners, they may be explosive and flammable
under certain circumstances.
Warning - Electrical safety information
Z Only use the power cord supplied with the equipment.
Z Plug the power cord directly into a grounded electrical outlet easily accessible. Do not use an
Z Improper connection of the equipment-grounding conductor can result in an electric shock.
X Do not place this equipment where people might step on or trip over the power cord.
X Do not place objects on the power cord.
X Do not override or disable electrical or mechanical interlocks.
X Do not obstruct the ventilation openings.
X Never push objects of any kind into slots or openings on the equipment.
Z If any of the following conditions occur, switch off the power to the machine immediately
extension cord. If you do not know whether an outlet is grounded, consult a qualified
electrician.
and disconnect the power cord from the electrical outlet. Call an authorized local service
representative to correct the problem.
-The equipment emits unusual noises or odors.
-The power cord is damaged or frayed.
-A wall panel circuit breaker, fuse, or other safety device has been tripped.
-Liquid has spilled into the equipment.
-The equipment is exposed to water.
-Any part of the equipment is damaged.
Disconnect device
The power cable is the disconnect device for this equipment. It is attached to the back of the
machine as a plug-in device. To remove all electrical power from the equipment, disconnect the
power cable from the electrical outlet.
Laser safety information
Caution - Use of controls, adjustments or performance of procedures other than those specified
herein may result in hazardous light exposure.
1-5
With specific regard to laser safety, the equipment complies with performance standards for laser
products set by government, national and international agencies as a Class 1 laser product. It does not
emit hazardous light, as the beam is totally enclosed during all phases of customer operation and
maintenance.
Operational safety information
To ensure the continued safe operation of your Fuji Xerox equipment, follow these safety guidelines at
all times.
Do these:
• Always connect equipment to a correctly grounded power outlet. If in doubt, have the outlet
checked by a qualified electrician.
Z This equipment must be connected to a protective earth circuit.
This equipment is supplied with a plug that has a protective earth pin. This plug will fit only into
an earthed electrical outlet. This is a safety feature. To avoid risk of electric shock, contact your
electrician to replace the electrical outlet if you are unable to insert the plug into it. Never use a
plug that lacks an earth connection terminal to connect the product to an electrical outlet.
• Always follow all warnings and instructions that are marked on or supplied with the equipment.
Before using the machine
• When moving the machine, be sure to unplug all cords including the power cord. And if using the
option duplex unit, be sure to remove it. If tilted, the machine may fall over and cause injuries.
• Always locate the equipment in an area that has adequate ventilation, and space for servicing.
• Always use materials and supplies specifically designed for your Fuji Xerox equipment. Use of
unsuitable materials may result in poor performance.
• Always unplug this equipment from the electrical outlet before cleaning.
• Make sure that you do not block the aeration grill located on the left side of the terminal. When
installing the terminal close to a wall, make sure that the distance between the wall and the rear,
and the wall and the left hand side of the terminal is at least 25 centimeters, to make opening of
the cover easier and so as not to block the aeration grill of the terminal. A poorly ventilated
machine can cause excessive internal heat and fire. The accompanying diagram shows the minimum clearances required for normal operation, consumables replacement, and maintenance to
ensure your machine operates at peak performance. Your Xerox representativewill provide necessary support for the proper installation of the machine.
1-6
Before using the machine
• This machine is capable of operating normally within the following recommended environ-
Do not do these:
• Never use a plug that lacks an earth connection terminal to connect the product to an electri-
• Never attempt any maintenance procedures that are not specifically described in the cus-
• This equipment should not be placed in a built-in unit unless proper ventilation is provided.
mental limits.
Temperature range:
10°C to 35°C with fluctuation of 10°C per hour
Humidity range:
20% to 80% (no condensation) with fluctuation of 20% per hour
Note: Sudden temperature fluctuations can affect copy quality. Rapid heating of a cold room
can cause condensation inside the machine, directly interfering with image transfer.
cal outlet.
tomer documentation.
Please contact your authorized local dealer for further information.
• Never remove covers or guards that are fastened with screws. There are no operator serviceable areas within these covers.
• Never locate the equipment near a radiator or any other heat source.
• Never push objects of any kind into the ventilation openings.
• Never override or “cheat” any of the electrical or mechanical interlock devices.
• Never operate the equipment if you notice unusual noises or odors. Disconnect the power
cord from the electrical outlet and contact your local Fuji Xerox Service Representative or
Service Provider immediately.
Maintenance information
Do not attempt any maintenance procedures that are not specifically described in the customer
documentation supplied with the machine.
• Do not use aerosol cleaners. The use of cleaners that are not approved may cause poor performance of the equipment, and could create a dangerous condition.
• Use supplies and cleaning materials only as directed in the customer documentation. Keep
all these materials out of the reach of children.
• Do not remove covers or guards that are fastened with screws. There are no parts behind
these covers that you can maintain or service.
1-7
Before using the machine
• Do not perform any maintenance procedures unless you have been trained to do them by an
authorized local dealer or unless a procedure is specifically described in the customer documentation.
• Never touch a labelled area found on or near the heat roller. You can get burnt. If a sheet of paper
is wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns.
Switch off the machine immediately, and contact your Xerox Customer Support Centre.
Ozone safety information
This product will produce ozone during normal operation. The ozone produced is heavier than air and
is dependent on copy volume. Adhering to the correct environmental conditions as specified in the
installation instructions will ensure that the concentration levels meet safe limits.
If you need additional information about ozone, please request the Fuji Xerox publication Ozone from
your Service Provider.
For consumables
Store all consumables in accordance with the instructions given on the package or container.
Z Keep all consumables away from the reach of children.
X Never use a vacuum cleaner when you clean spilled toner. It can cause explosion as the toner fills
the vacuum cleaner and gets sparks. Use a broom or a wet cloth.
X Never throw toner or a toner container into an open flame. It can cause an explosion and you can
get burnt.
Product safety certification
This product is certified according to IECEE "The IEC System for Conformity Testing and
Certification of Electrical Equipment" CB scheme using the Safety standards IEC60950-1 Edition1
(2001).
This product was manufactured under a registered ISO 9001 Quality system.
1-8
Before using the machine
THEOBJECTIVEOFTHE INTERNATIONAL
ENERGY STAR PROGRAM
To protect the global environment and conserve energy sources, the International Energy Star
Program encourages the following product features. Fuji Xerox confirms that WorkCentre 222/
228 satisfies the requirements for this program.
Duplex photocopying feature (Depending on model)
To reduce the volume of copy paper used, the duplex photocopying feature is available and can
be set as a default for the machine. You can copy two single-sided originals on both sides of a
sheet of paper. You can also make single-sided copies. For more information, refer to Duplex photocopies (depending on model).
Sleep Mode feature (Eco Energy)
This product has a power-saving feature, which switches the machine to the Sleep Mode
automatically if the machine is on and not operated for a certain period of time. In this mode, the
machine consumes minimum power.
1-9
LEGALNOTICE
Copying or printing certain documents may be illegal in your country. Penalties of fines or
imprisonment may be imposed on those found guilty. The following are examples of items that may be
illegal to copy or print in your country.
• Currency
• Banknotes and checks
• Bank and government bonds and securities
• Passports and identification cards
• Copyright material or trademarks without the consent of the owner
• Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of
doubt, contact your legal counsel.
Before using the machine
1-10
CONSOLE
Fine
Sfine
Photo
1. Key : stops current printing
2. Key : help in terminal use.
3. Key : local photocopy.
4. Key : reduce or enlarge.
5. Key
6. Key : scan to e-mail (sending of Internet fax).
* On : communication in progress.
* Flashing : communication setting up.
* On : duplex mode activated
* Out : printing mode deactivated.
On : end of toner,
Flashing : near the end of toner.
* On : reception possible.
2
1
4
3
6
5
8
10
7
9
11
12
Before using the machine
* Flashing : non-printed document(s) in memory
or being received
* Out : reception impossible.
18. Digital keyboard.
19. Alphabetical keyboard.
20. Key
: deletes the character to the left of the
cursor.
21. Key : input or line feed.
22. Key : access to special characters
:
23. Key
Shift.
24. Key : send fax .
OK
25. Key
26. Key : access to menu and browsing in menus
: validates displayed selection.
downwards.
C
27. Key
: return to previous menu and correction of
text.
28. Key: browsing in menus upwards.
29. Key : stops current operation.
30. Key : access to directory and quick dial
numbers.
31. Key line manual connection, listen for tone
during fax sending
32. Key : multiple contact sending (fax, e-mail
or SMS).
33. Key : sending of an
SMS
(Short Message
Service).
13
15
14
16
17
18
19
21
20
PRINT
COPY
COPY
SCAN
COM
33
Fine
Sfine
Photo
26
32
30
31
28
29
1--11
27
24
25
23
22
1-12
2INSTALLATION
INSTALLINGYOURTERMINAL
INSTALLATIONREQUIREMENTS
A proper location helps to ensure that your printer provides you with the long service life for which
it is designed. Double-check to make sure that the location you select has the following
characteristics.
• Always locate the equipment in an area that has adequate ventilation, and space for servicing.
• Never operate the equipment if you notice unusual noises or odors. Disconnect the power cord
from the electrical outlet and contact your local Fuji Xerox Service Representative or Service
Provider immediately.
• Plug the power cord directly into a grounded electrical outlet easily accessible. Do not use an
extension cord. If you do not know whether an outlet is grounded, consult a qualified electrician.
• Never locate the equipment near a radiator or any other heat source.
• Do not obstruct the ventilation openings.
• Make sure that you do not block the aeration grill located on the left side of the terminal. When
installing the terminal close to a wall, make sure that the distance between the wall and the rear,
and the wall and the left hand side of the terminal is at least 25 centimeters, to make opening of
the cover easier and so as not to block the aeration grill of the terminal. A poorly ventilated
machine can cause excessive internal heat and fire. The accompanying diagram shows the minimum clearances required for normal operation, consumables replacement, and maintenance to
2-1
Installation
ensure your machine operates at peak performance. Your Xerox representative will provide necessary support for the proper installation of the machine.
Operational precautions
Note the following important precautions whenever using the printer.
Operating Environment
This machine is capable of operating normally within the following recommended environmental
limits.
- Temperature range:
10°C to 35°C with fluctuation of 10°C per hour
- Humidity range:
20% to 80% (no condensation) with fluctuation of 20% per hour
Note - Sudden temperature fluctuations can affect copy quality. Rapid heating of a cold room can
cause condensation inside the machine, directly interfering with image transfer.
Terminal
The following describes precautions for using the terminal.
• If any of the following conditions occur, switch off the power to the machine immediately and
disconnect the power cord from the electrical outlet. Call an authorized local service representative to correct the problem.
- The equipment emits unusual noises or odors.
- The power cord is damaged or frayed.
- A wall panel circuit breaker, fuse, or other safety device has been tripped.
- Liquid has spilled into the equipment.
- The equipment is exposed to water.
- Any part of the equipment is damaged.
• When moving the machine, be sure to unplug all cords including the power cord. And if using the
option duplex unit, be sure to remove it.If tilted, the machine may fall over and cause injuries.
• Never remove covers or guards that are fastened with screws. There are no operator serviceable
areas within these covers.
• Do not place objects on the power cord.
2-2
Installation
• Do not place this equipment where people might step on or trip over the power cord.
• Never push objects of any kind into slots or openings on the equipment.
Caution - This product will produce ozone during normal operation. The ozone produced is
heavier than air and is dependent on copy volume. Adhering to the correct environmental
conditions as specified in the installation instructions will ensure that the concentration levels
meet safe limits. If you need additional information about ozone, please request the Fuji Xerox
publication Ozone from your Service Provider.
2-3
UNPACKINGTHEBOX
Take the protection profiles, the packing material and the machine out of the shipping box.