Xerox WC5016, WC5020 Service Manual

WC5016
WC5020

Black-and-white
Multifunction Printer

Service

Manual

WorkCentre 5016 5020

Multifunction Printer

7

01P48365

J

une 2008

W

ork Center 5016, 5020

S

ervice Documentation

CAUTION

Certain components in the Work Center 5016/ 5020
are susceptible to damage from electrostatic dis­charge. Observe all ESD procedures to avoid com­ponent damage.

June, 2008

i

WorkCentre 5016, 5020

Introduction

Reissue

Introduction

How To Use This Manual................................................................................................ iii

June, 2008

1-1

WorkCentre 5016, 5020

Service Call Procedures

Reissue

1 Service Call Procedures

1.1 Before Starting Service............................................................................................. 1-3

1.2 Service Call Procedure ............................................................................................. 1-4

1.3 Service Call Details................................................................................................... 1-4

1.4 TRIM Checklist.......................................................................................................... 1-5

1.5 Periodic Replacement Parts/Consumables List........................................................ 1-5

June 2008

WorkCentre 5016, 5020

Status Indicator RAPS

Reissue

2 Status Indicator RAPS

Error Codes

Fault Repair Overview and List of Error Codes................................................ .... .... .. ..... 2-3

RAPs

U0-1 Main Motor Stop Error............................................................................................ 2-25

U1-1 Main Motor Rotation Error...................................................................................... 2-25

U2-1 Carriage Module Fail.............................................................................................. 2-26

U3-5 Laser Power Or ROS Motor Fail................................. ................ ................. ......... 2-26

U4-1 Fuser On Time Fail............................... ................................................ ................. 2-27

U4-2 Over Heat Temp Fail.............................. ................ ................. .............................. 2-27

U4-3 FS1 Thermistor Defect.......................................................................................... 2-28

U4-9 Fuser Fan Defect............................................................. ...................................... 2-28

U6-2 RAM Read/Write Check Error ............................................................................... 2-29

U6-3 NVM Data Defect.................................................................................................. 2-29

U6-4 NVM Read/Write Cannot Be Executed ................................................................. 2-30

U6-5 CPU Power To Access NVM Is Not Enough......................................................... 2-30

U7-0 UI Communication TimeOut.......................................... ........................................ 2-31

U7-1 UI Communication Error.................. ................. ................................................ ..... 2-31

U8-1 Billing Counter Defect............................................................................................ 2-32

U9-0 HVPS Fail.......................... ................ ................. ................. .................................. 2 -32

062-300 Platen Interlock Open ....................................................................................... 2-33

062-345 IISS EEPROM Failure....................................................................................... 2-33

062-360 Carriage Position Fail........................................................................................ 2-34

062-371 Lamp Illumination Fail....................................................................................... 2-34

062-380 AGC Failure ...................................................................................................... 2-35

062-386 AOC Failure ...................................................................................................... 2-35

062-392 IPS PWB Memory Fail ...................................................................................... 2-36

062-393 IPS PWB Fail .................................................................................................... 2-36

005-170 DADF Feed Failure........................................................................................... 2-37

005-171 DADF Regi / Exit Failure.................................................................................. 2-38

005-172 DADF Inverted Document Jam......................................................................... 2-39

005-198 Short Scan Jam ................................................................................................ 2-40

005-199 Long Scan Jam................................................................................................. 2-40

005-305 Feeder Top Cover Open................................................................................... 2-41

005-920 Static Jam......................................................................................................... 2-41