Xerox DocuPrint N4525 User Guide

XEROX
DOCUPRINT N4525
NETWORK LASER PRINTER
USER GUIDE
Xerox DocuPrint
®
N4525 Network Laser Printer User Guide
721P56360 July 2000
Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
Printed in the United States of America.
XEROX® and all Xerox product names and product numbers mentioned in this publication are registered trademarks of the Xerox Corporation. Other company trademarks are also acknowledged. PCL is a trademark of the Hewlett-Packard Company. MS, MS-DOS, Windows NT, Microsoft LAN Manager, Windows 95 and Windows 98 are trademarks of Microsoft Corporation. Adobe® and PostScript® are trademarks of Adobe Systems Incorporated. TrueType is a trademark of Apple Computer, Inc. OS/2 is a trademark of International Business Machines. Sun and Solaris are trademarks of Sun Corporation.
This printer contains emulations of Hewlett-Packard PCL 5e and PCL 6 command languages (recognizes HP PCL 5e and PCL 6 commands) and processes these commands in a manner compatible with Hewlett Packard LaserJet printer products.
This product includes an implementation of LZW licensed under U.S. Patent 4.558.302.
Changes are periodically made to this document. Technical updates will be included in subsequent editions.
Copyright ©2000, Xerox Corporation. All Rights Reserved.

Warranty

Printer Warranty
Xerox warrants that the DocuPrint N4525 Network Laser Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the product proves defective during the warranty period, Xerox, at its option, will:
(1) repair the product by means of telephone support or on-site service at no charge for parts or labor,
(2) replace the product with a comparable product, or
(3) refund the amount paid for the product, less a reasonable allowance for usage, upon its return.
Under this product warranty, the Customer must notify Xerox or its authorized service representative of the defect before the expiration of the warranty period. To obtain service under this warranty, the Customer must first contact Xerox Telephone Support personnel or that of its authorized service representative. Telephone Support personnel will work to resolve issues professionally and quickly, however the Customer must reasonably assist Xerox or its authorized representative.
If telephone support is unsuccessful, Xerox or its authorized service representative will provide warranty repair at Customer's site without charge as provided below.
Service is available within the customary on-site service area in the United States
and Canada for products purchased in the United States and Canada.
Inside the European Economic Area, service is available within the customary
on-site service area for products purchased in the EEA
Outside the US, Canada, & EEA, service is available within the customary on-site service area in the country of purchase
A description of the customary on-site service area may be obtained from the local Xerox Customer Support Center or authorized Xerox distributor. On-site service is at Xerox or its authorized service representative’s sole discretion and is considered an option of last resort.
If the Customer’s product contains features that enable Xerox or its authorized service representative to diagnose and repair problems with the product remotely, Xerox may request that the Customer allow such remote access to the product.
In the maintenance of the product, Xerox may use new or equivalent to new parts or assemblies for equal or improved quality. All defective parts and assemblies become the property of Xerox. Xerox, at its option, may request the return of these parts.
CONSUMABLES WARRANTY
Xerox warrants that toner cartridges will be free from defects in materials and workmanship for a period of one (1) year from date of installation. All other Customer Replaceable Consumables (CRCs) will be covered for a period of ninety (90) days (six (6) months where longer periods are required by law) from the date of installation, but not more than one (1) year from date of shipment. Under this warranty, the Customer must notify Xerox or its authorized service representative of the defect before the expiration of the warranty period. XEROX MAY REQUIRE THAT THE DEFECTIVE CRC BE RETURNED TO A DESIGNATED XEROX DEPOT OR THE XEROX REPRESENTATIVE FROM WHICH THE CRC WAS ORIGINALLY PURCHASED. Claims will be handled according to the current Xerox procedure.
These warranties shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Xerox shall not be obligated under these warranties:
a) to repair damage resulting from attempts by personnel other than Xerox representatives to install, repair or service the product unless directed by a Xerox representative;
b) to repair damage, malfunction, or degradation of performance resulting from improper use or connection to incompatible equipment or memory;
c) to repair damage, malfunction, or degradation of performance caused by the use of non-Tektronix/Xerox printer supplies or consumables or the use of Tektronix/Xerox supplies not specified for use with this printer;
d) to repair a product or CRC that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product or CRC;
e) to perform user maintenance or cleaning or to repair damage, malfunction, or degradation of performance resulting from failure to perform user maintenance and cleaning as prescribed in published product materials;
f) to repair damage, malfunction, or degradation of performance resulting from use of the product in an environment not meeting the operating specifications set forth in the user manual;
g) to repair this product after the limit of its duty cycle has been reached; all service thereafter shall be billed on a time and material basis;
h) to replace CRCs that have been refilled, are used up, abused, misused, or tampered with in any way.
THE ABOVE WARRANTIES ARE GIVEN BY XEROX WITH RESPECT TO THIS PRODUCT AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. XEROX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION. XEROX' RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A REFUND FOR DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE CONSUMABLES IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THESE WARRANTIES. XEROX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS) IRRESPECTIVE OF WHETHER XEROX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
Some states, provinces, and countries do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state, province, or country.
For the software warranty please see the end user license agreement included with the software.
In certain geographies this product is warranted by Fuji Xerox. This statement of warranty does not apply in Japan – please refer to the warranty statement provided in the Japanese user manual for products purchased in Japan.
If you are an Australian consumer, you should be aware that the Trade Practices Act 1974 and equivalent State and Territory legislation (collectively "the Acts") contain special provisions designed to protect Australian consumers. Nothing in any Fuji Xerox warranty material excludes or limits the application of any provision of any of the Acts, where to do so would contravene the Acts or cause any part of this warranty to be void. In this warranty material, an implied condition or warranty, the exclusion of which from a contract with a "Consumer " (as defined in the Acts) would contravene any provision of the Acts or cause any part or all of this warranty to be void, is called a "Non-excludable Condition". To the full extent permitted by law, Fuji Xerox’ sole and total liability to the customer for a breach of any Non-excludable Condition (including for any consequential loss suffered by the customer) is limited, except as otherwise stated herein, to (at Fuji Xerox’ option) replacing or repairing the goods, or resupplying, or paying the cost of the resupply of, the services, in respect of which the breach occurred. Subject to the above, all conditions and warranties which would or might otherwise be implied in a Consumer contract, whether by operation of statute, inference from circumstances, industry practice or otherwise, are excluded.

User safety summary

Your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.
Electrical Safety
Use the power cord supplied with your printer.
Do not use a ground adapter plug to connect the printer to a power source
receptacle that lacks a ground connection terminal.
Plug the power cord directly into a properly grounded electrical outlet. Do not use
an extension cord. If you do not know whether an outlet is grounded, ask an electrician to check the outlet.
Warning
Avoid the potential of severe electrical shock by ensuring the printer is properly grounded.
Do not place the printer where people may step on the power cord.
Do not place objects on the power cord.
Do not obstruct the ventilation openings. These openings are provided to prevent
overheating of the printer.
Warning
Do not push objects into slots and openings on the printer. Making a contact with a voltage point or shorting out a part could result in fire or electrical shock.
If you notice unusual noises or odors, switch off the printer power immediately. Disconnect the power cord from the electrical outlet. Call an authorized service representative to correct the problem.
The power cord is attached to the printer as a plug-in device at the back of the
printer. In the event it is necessary to remove all electrical power from the printer, disconnect the power cord from the power receptacle.
If any of the following conditions occur, switch off the printer power immediately, disconnect the power cord, and call an authorized service representative.
The power cord is damaged or frayed.
Liquid is spilled into the printer.
The printer is exposed to water.
Any part of the printer is damaged.
Maintenance Safety
Do not attempt any maintenance procedure that is not specifically described in the
documentation supplied with your printer.
Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a dangerous condition.
Do not remove the covers or guards that are fastened with screws unless you are
installing optional equipment and are specifically instructed to do so. Power should be OFF when performing these installations. Except for user installable options, there are no parts that you can maintain or service behind these covers.
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer.
Use the material and supplies specifically designed for your printer. The use of
unsuitable materials may result in poor performance and possibly a hazardous situation.
Follow all warnings and instructions marked on, or supplied with, the printer,
options and supplies.
Place the printer in a dust free, well ventilated area where the temperature range is
5 degrees C to 35 degrees C (41 degrees F to 95 degrees F) and the relative humidity is 15 percent to 85 percent.
Place the printer in an area where there is adequate space for ventilation,
operation and servicing. The recommended minimal spacing is 92.5 cm (36.5 in.) in front of and above the printer, 20.3 cm (8 in.) behind the printer, and 30.5 cm (12.0 in.) on each side of the printer. Do not block or cover the slots and openings on the printer. Without adequate ventilation, the printer may overheat.
For optimum performance, use the printer at elevations below 2,500 meters
(8,200 ft.). Use at elevations above 2,500 meters (8,200 ft.) exceeds operability limits.
Do not place the printer near a heat source.
Do not place the printer in direct sunlight.
Do not place the printer in line with the cold air flow from an air conditioning system.
Place the printer on a level, solid surface with adequate strength for the weight of
the machine. The base printer weight without any packaging materials is 53 kg (117 lbs.).
The printer is heavy, and must be lifted by two people. The illustration below shows the proper technique for lifting the printer.
53 kg
117 lbs
4525-100
Exercise care in moving or relocating the printer, it is back-heavy and could tip backward. Follow the recommended procedure when moving the printer from one location to another. Refer to the
Do not place any liquids on the printer.
DocuPrint N4525 Installation poster.
Warning
Be careful when working in areas inside the printer identified with a warning symbol. These areas may be very hot and could cause personal injury.
Wait 10-15 seconds between switching the printer off and on.
Keep hands, hair, neckties, etc., away from the exit and feed rollers.
While printing, do not remove:
The media source tray that you have selected in the driver or front panel.
Do not switch off the printer power while printing.
4525-99
Do not move the printer while printing.
Symbols that may be marked on your product:
DANGER high voltage :
4525-101
Protective ground (earth) terminal:
4525-102
Hot surface on or in the printer. Use caution to avoid personal injury:
4525-103
4525-104
4525-105
Use caution. Refer to the manual(s) for information:
4525-106
Warning
If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock. Electrical product may be hazardous if misused.
Warning
For your protection, do not defeat any interlocks.
Contents
Parts of Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Display screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Xerox supplies and accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Storing paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Paper weights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Capacities of input sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Supported media and media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Custom paper sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Unacceptable media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Loading media in Tray 1, 2, or 3 or the Custom Paper Tray. . . . . . . . . . . . . 14
Loading paper in Tray 4 or 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loading paper in the Multi-sheet Bypass Feeder. . . . . . . . . . . . . . . . . . . . . . 23
Loading the Envelope Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the stapler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Adding staples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Clearing staple jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using the hole puncher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Emptying the Punch bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
User Guide
xi
Printing Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Printing on special paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Printing envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Printing labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Printing transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Printing two-sided (duplex) jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Printing booklet-style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Printing secure and proof jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Replacing the Laser Print Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Paper size/type mismatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Troubleshooting print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Preventing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Clearing Area A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Clearing Area B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Clearing Area C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Clearing Area D (not applicable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Clearing Area E (with Finisher only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Clearing Area F (with Finisher only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Clearing Area G (with Finisher only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Clearing Area H (with Finisher only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Clearing Tray 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Clearing the Duplex Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
DocuPrint N4525 Network Laser Printer CD-ROM . . . . . . . . . . . . . . . . . . . . 88
Xerox web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Material Safety Data Sheet (MSDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
xii
DocuPrint N4525 Network Laser Printer

Parts of Your Printer

The base printer contains the following major components:
Front view
1 Door A 2 Multi-sheet Bypass Feeder 3 Door B 4 Face-down output bin 5 Power switch 6 Control panel 7 Front cover 8 Tray 1 9 Tray 2
1
Rear view
10 Ground-Fault-Interrupt switch 11 Finisher power connection 12 Hand grips 13 Controller board with host/
network interface ports
14 Power cord receptacle 15 Connectors for optional
2,500-Sheet Feeder, Finisher,
and Duplex Module
Overview
4 5
6
7
User Guide
2
3
10
11
12
8
9
4525-01
13
14
15
4525-02
1
Console configuration with options:
1 Face-up
output bin
2 Duplex Module 3 Envelope Feeder 4 2,500-Sheet Feeder
(with Trays 3, 4, and 5)
1
2
Overview
3
4
Optional Finisher components (stapler/hole puncher):
1 Transport cover 2 Paper transport 3 Finisher access door 4 Finisher output bin 5 Punch bin
1
2
3
4525-03
4
5
4525-49
2
DocuPrint N4525 Network Laser Printer

Control panel

The Xerox DocuPrint N4525 control panel:
Displays printer status and job in process.
Provides the means to change printer settings.
Allows you to print reports (such as the configuration report,
which lists the printer’s current settings).
As shown in the following figure, your printer’s control panel has either icons and text, or icons only.

Control Panel with Icons and Text

Overview
1
2
1.
Four indicator lights
2.
A two-line display screen (16 characters per line)
3.
Eight control panel keys

Control Panel with Icons

1
2
3
4525-111/eng
3
4525-112/symb
User Guide
3

Display screen

The control panel’s display screen:
Provides access to a hierarchy of menus to configure and control
the printer. Access the menus by pressing the Menu keys (labeled
or 5 ). For more information on the menu structure, refer to the
Advanced Features and Troubleshooting Manual .
Overview
Displays information about the status of the printer (or the job in
process):
Examples:
The printer is online and ready to accept print jobs:
The printer is processing data:
Ready
Processing...
1
The printer is waiting for more data:
Waiting...
The printer is low on a supply (in this case, the toner is low and needs to be replaced soon):

Toner Low

4
DocuPrint N4525 Network Laser Printer
A tray is empty (in this case, Tray 2 is empty and no longer
being used to print):
Tray 2 Empty
There is a problem (in this case, a paper jam in area A):
Paper Jam Clear Area A
For information on using the menus, refer to the Advanced Features and Troubleshooting Manual on your printer’s CD-ROM.
Overview
User Guide 5

Xerox supplies and accessories

The following are the printer’s Customer-Replaceable Consumables (CRCs):
1 Fuser 2 Laser Print Cartridge 3 Bias Transfer Roll (BTR)
Overview
4 Feed Rolls
1
2
3
4
4525-05
Your printer displays messages on the control panel when user intervention is required. Attention messages do not result in printer shutdown, but warn of an action that should be taken to avert a shutdown.
An empty Laser Print Cartridge or expended maintenance item may degrade or prevent printing.
Keep consumables and maintenance items in supply.
Add or replace when prompted by the printer.
To order supplies and accessories, contact your local dealer, or visit the Xerox web site: www.xerox.com
6 DocuPrint N4525 Network Laser Printer
Customer-Replaceable Consumables
Item Average Life Part Number
Laser Print Cartridge 30,000 prints* 113R00195
Staple Cartridge Refills 3 cartridges
5,000 staples per cartridge
Maintenance Kit
Contains: a Fuser Cartridge,
300,000 prints 109R00048
Bias Transfer Roll, 15 Feed
Rolls (three for each paper
input tray), gloves, cleaning
cloth, and instructions
* Average life of Laser Print Cartridge based on page coverage of 5% Letter or A4 paper. The
printer displays a message on the control panel when the toner is low and when you need to replace the Laser Print Cartridge.
108R00158
for 110 V (60 Hz)
109R00049 for 220 V (50 Hz)
Overview
User Guide 7
Xerox professional printing paper
Item Size Description Part Number
Xerox 4024 DP Letter (U. S.)
8.5 x 11 in.
20 lbs. (75 g/m
2
)
3R721
Xerox 4024 DP Legal
8.5 x 14 in.
Xerox 4024 DP Statement
Overview
5.5 x 8.5 in.
Rank Xerox Business A4 (Metric Letter)
210 x 297 mm
Rank Xerox Business A3
297 x 420 mm
Rank Xerox Printer A5
148.5 x 210 mm
Xerox Image Series Smooth
Xerox Image Series Smooth
Letter (U. S.)
8.5 x 11 in.
Legal
8.5 x 14 in.
Rank Xerox Legal
215 x 356 mm
LaserPrint 80 A4 (Metric Letter)
210 x 297 mm
Xerox Recycled Letter (U. S.)
8.5 x 11 in.
Steinbeis Recycled A4 (Metric Letter)
210 x 297 mm
80 DP Planet Plus A4 (Metric Letter)
210 x 297 mm
20 lbs. (75 g/m2)
20 lbs. (75 g/m2)
2
80 g/m
2
80 g/m
2
80 g/m
20 lbs. (75 g/m
20 lbs. (75 g/m2)
2
80 g/m
2
80 g/m
20 lbs. (75 g/m
2
80 g/m
2
80 g/m
3R727
3R2072
3R91820
3R91821
3R91832
2
)
3R54
3R83
3R91741
3R91922
2
)
3R6296
3R91165
3R90652
8 DocuPrint N4525 Network Laser Printer
Xerox transparency film
Item Size Part Number
Xerox Clear Letter (U. S.)
3R2780
8.5 x 11 in.
Rank Xerox Clear
A4 (Metric Letter) 210 x 297 mm
3R96002
Xerox labels
Size Description Part Number
Letter (U. S.) 8.5 x 11 in. 30 labels per sheet 3R4469
Letter (U. S.) 8.5 x 11 in. 24 labels per sheet 3R4471
Overview
A4 (Metric Letter)
24 labels per sheet 3R97406
210 x 297 mm
Options
Option and Features Part Number
Custom Paper Tray
Handles continuously variable paper sizes; see page
13 for details
Holds up to 500 sheets of 80 g/m
2
(20 lbs.) stock
2,500-Sheet Feeder
Three additional trays
Increased paper-printing capacity
Increased printing versatility and convenience
Envelope Feeder
Holds 100 standard-weight envelopes
Duplex Module
Automatic duplex capability
Face-up Bin
Holds up to 200 sheets
Provides face-up output stacking
097K40910
097K38920
097K42050
097K38930
097K42620
User Guide 9
Options (cont'd.)
Option and Features Part Number
Finisher with stapler (without hole puncher)
Increased paper-output capacity
Holds up to 3,000 sheets of 80 g/m
(Letter, A4 paper)
Stapling capability
Overview
Finisher with stapler and hole puncher
Increased paper-output capacity
Holds up to 3,000 sheets of 80 g/m
(Letter, A4 paper)
Stapling capability
Hole-punching capability
2
(20 lbs.) stock
2
(20 lbs.) stock
097K41850
450S02180 3 hole positions
450S02181 4 hole positions
Hard disk drive
5+ Gbyte hard drive
Store resources, fonts, forms, and macros; enables
uninterrupted large-job collation
Memory upgrades
Improved system performance
Improved processing of complex jobs
8-Mbyte Flash DIMM
Non-volatile memory for downloading and storing
fonts, forms, and macros
Token Ring interface card
Enables Token Ring connectivity
Ethernet 10Base2 interface card
Enables Ethernet 10Base2 connectivity
RS232-C serial interface card
Enables Serial connectivity
097S02364
097S02356 (16-Mbyte DIMM)
097S02357 (32-Mbyte DIMM)
097S02358 (64-Mbyte DIMM)
097S02360
097S02363
097S02362
097S02361
10 DocuPrint N4525 Network Laser Printer

Print Media

Storing paper

Store the paper on a flat surface, in a relatively low-humidity
environment.
Avoid storing paper in such a way as to cause wrinkling, bending,
curling, etc.
Do not unwrap paper until you are ready to use it, and rewrap any
paper you are not using.
Do not expose paper to direct sunlight or high humidity.

Paper weights

Acceptable Weight Input Source
64-105 g/m2 (17-28 lbs.) Trays 1, 5
2
64-200 g/m
64-200 g/m
64-105 g/m
64-105 g/m
(17-53 lbs.) Trays 2, 3, 4
2
(17-53 lbs.) Multi-sheet Bypass Feeder
2
(17-28 lbs.) Duplex Module
2
(17-28 lbs.) Finisher

Capacities of input sources

Input Source Capacity
Trays 1, 2 500/tray*
Tray 3 (part of the optional 2,500-Sheet Feeder)
Trays 4, 5 (part of the optional 2,500-Sheet Feeder) 1000/tray*
Custom Paper Tray (optional) 500*
Multi-sheet Bypass Feeder 50*
Envelope Feeder (optional) 100 Envelopes
*
Maximum capacity using 80 g/m2 (20 lbs.) stock. Do not load paper above the
indicated mark located on the back or side of the tray.
500*
Print Media
User Guide 11

Supported media and media sizes

(5)
(5)
Custom Paper Tray
(6)
(6)
••
Tray 2
Media Media Size Tray 1
(2)
A3
(1)
A4
(1)
A5
(1)
A6
Statement
(1)
B5-JIS
(2)
B4-JIS
Executive
Letter
Folio
Legal
Ledger
Print Media
Envelopes COM-10 Monarch DL C5
Transparencies A4 Letter
Labels A4 Letter
Custom Sizes
(1) (2) (3) (4) (5) (6)
(1)
(1)
(2)
(2)
(2)
(1) (4)
(1) (4) (1) (4) (1) (4)
(1) (4)
(1) (4)
(1) (4)
(1) (4)
Use long-edge feed. Use short-edge feed.
Custom Sizes — see the following page for the range of acceptable sizes. Envelopes, transparencies, labels, and custom sizes cannot be printed in duplex mode. Tray 4 only Not available if Custom Paper Tray is used in Tray 2 or 3 position.
(1)
(3)
297 x 420 mm
210 x 297 mm
148 x 210 mm
105 x 148 mm
5.5 x 8.5 in.
182 x 257 mm
257 x 364 mm
7.25 x 10.5 in.
8.5 x 11 in.
8.5 x 13 in.
8.5 x 14 in.
11 x 17 in.
4.1 x 9.5 in.
3.8 x 7.5 in. 110 x 220 mm 162 x 229 mm
210 x 297 mm
8.5 x 11 in.
210 x 297 mm
8.5 x 11 in.
•• • •
••• • •
••• • •
•• • •
••• • •
••• • •
•• • •
•• • •
•• • •
Tray 3
Tray 4 Tray 5
Multi­sheet Bypass Feeder
Envelope Feeder
12 DocuPrint N4525 Network Laser Printer

Custom paper sizes

Acceptable sizes Custom paper tray Multi-sheet Bypass Feeder
Width
Length
Tray 1 Trays 2 & 3
181 - 298.5 mm (7.13 - 11.75
in.)
up to 431.8 mm (up to 17 148 182
in.) mm (5.83 in.) minimum mm (7.16 in.) minimum
76.2 - 297 (3 - 11.69
in.)
98.4 - 431.8 (3.875 - 17
mm
mm
in.)

Unacceptable media

The following media are unacceptable for use in the printer. Their use may cause high rates of jamming and other paper-handling problems:
Excessively thick or thin paper
Heavily textured paper
Paper that has already been printed on (pre-printed letterhead is
allowed)
Wrinkled, torn, or bent paper
Moist or wet paper
Curled paper
Paper with an electrostatic charge
Glued paper
Paper with special coating
Paper unable to withstand a temperature of 150 degrees C
(302 degrees F)
Thermal paper
Carbon paper
Universal transparencies
Paper with paper fasteners, ribbons, staples, tape, etc. attached
Label stock with exposed backing sheet
Print Media
User Guide 13

Loading Media

Loading media in Tray 1, 2, or 3 or the Custom Paper Tray

You can load many sizes of media in trays 1, 2, and 3 and the Custom Paper Tray. (Tray 3 is part of the optional 2,500-Sheet Feeder. The optional Custom Paper Tray replaces Tray 1, Tray 2, or Tray 3.) Refer to page 12 for the sizes that you can load in each tray.
1. Pull out the tray until it stops. (Tray 1 is shown.)
4525-08
Note
If you must remove a paper tray (such as to replace it with the Custom Paper Tray), place the tray on a flat, solid surface. If you place the tray on a rug, the springs and wires on the underside of the tray may catch and break, which disables the tray-size sensing.
2. Prepare a stack of paper, making sure that the tops of the sheets
are aligned.
Loading Media
4525-09
14 DocuPrint N4525 Network Laser Printer
3. If you are loading paper of the same size in all trays, skip to Step
5.
If you are loading a different size paper, gently lift the metal paper guide and slide it out all the way until it stops.
4525-10
4. Press down the gray handle and slide the back guide toward the
back of the printer until it stops.
4525-11
5. Place the paper in the left side of the tray between the guides
using the correct orientation (shown in Steps 5a or 5b).
User Guide 15
Loading Media
Note
Do not stack paper above the indicated mark.
4525-12
a. Use long-edge feed (long edge on the left leading into the
printer) for Letter, Statement (tray 1), Executive, A4, A5 (tray 1), and B5-JIS paper.
Top view of tray:
1. Duplex printing, 2. Simplex printing
1
2
4525-13
Loading Media
16 DocuPrint N4525 Network Laser Printer
b. Use short-edge feed (short edge on the left leading into the
printer) for Legal, Folio, Ledger, A3, and B4-JIS paper.
Top view of tray:
1. Duplex printing, 2. Simplex printing
1
2
4525-14
6. If you moved the back guide in Step 4, press down the gray
handle and slide the back guide forward to touch the paper.
4525-15
User Guide 17
Loading Media
7. Align the edges of the paper stack along the left side of the tray.
4525-16
Note
Don’t load paper in the right side of the tray. The printer can only access paper from the left side of the tray.
8. If you moved the paper guide in Step 3, gently lift the guide, slide
it until it touches the paper, and then release it so that it locks firmly.
4525-17
Note
Make sure that the paper guide is locked firmly in the guide hole on the bottom of the tray, and that both the back and side guides are set correctly for the size of paper you are using.
Loading Media
9. If you changed the paper size, insert the correct paper size label in
the paper size slot on the front of the tray.
18 DocuPrint N4525 Network Laser Printer
10. Push the tray all the way back into the printer until it latches.
4525-18
11. If you changed the type of paper in the tray, use the control panel
to specify the paper type:
a. Press the Menu keys (labeled 1 or 5) to scroll to the Tray
Menu.
b. Press the Item keys (labeled 2 or 6) to scroll to Tray 1 Type,
Tray 2 Type, or Tray 3 Type.
c. Press the Value keys (labeled 3 or 7) to scroll to the correct
paper type (plain, preprinted, letterhead, etc.).
d. Press the Enter key (labeled 4).
e. Press the On Line key (labeled 0) to exit the menus.
12. If you are using the Custom Paper Tray:
a. Specify the type of paper in the Custom Paper Tray. In the
Tray Menu, set the Custom Tray Type menu item to the
media type and set the Custom Size menu item to the standard size to be used by PCL or PostScript to format the output image on the page. (In most cases, this will be the next larger standard paper size from the custom size being used.)
b. In your application, format the page (including setting the
margins) to ensure that the image is properly positioned on the paper based on the standard size (that you defined in the Tray menu).
User Guide 19
Loading Media
Note
PCL and PostScript only format their output images to defined paper sizes.

Loading paper in Tray 4 or 5

You can load Letter, Executive, A4, and B5-JIS paper in trays 4 and 5. (Trays 4 and 5 are part of the optional 2,500-Sheet Feeder.)
1. Pull out the tray until it stops. (Tray 4 is shown.)
4525-19
2. Prepare a stack of paper, making sure that the tops of the sheets
are aligned.
4525-09
3. Press in the gray lever and slide back the paper guide.
Loading Media
20 DocuPrint N4525 Network Laser Printer
4. Place paper in the tray against the left side using the correct
orientation for the tray (shown in Steps 4a or 4b).
Note
Do not stack paper above the indicated mark (on the back paper guide).
4525-21
a. Top view of Tray 4:
1. Duplex printing, 2. Simplex printing
1
2
4525-22
User Guide 21
Loading Media
b. Top view of Tray 5:
1. Duplex printing, 2. Simplex printing
1
2
4525-23
5. Press in the gray lever and slide the paper guide forward to touch
the paper. When you release the lever, it locks in the new position.
6. Push the tray back in.
4525-24
7. If you changed the type of paper in the tray, use the control panel
to specify the paper type:
Loading Media
a. Press the Menu keys (labeled 1 or 5) to scroll to the Tray
Menu.
b. Press the Item keys (labeled 2 or 6) to scroll to Tray 4 Type
or Tray 5 Type.
22 DocuPrint N4525 Network Laser Printer
c. Press the Value keys (labeled 3 or 7) to scroll to the correct
paper type (plain, preprinted, letterhead, etc.).
d. Press the Enter key (labeled 4).
e. Press the On Line key (labeled 0) to exit the menus.

Loading paper in the Multi-sheet Bypass Feeder

You can load many sizes of paper (listed on page 12) in the Multi-sheet Bypass Feeder.
1. If necessary, pull out the extension tray to fit the length of paper
to be used.
4525-25
2. Move the green paper guide all the way to the left.
4525-26
User Guide 23
Loading Media
3. Place the paper along the right side of the Multi-sheet Bypass
Feeder, using the correct orientation (shown in Steps 3a, 3b, 3c, or 3d).
4525-27
a. Use long-edge feed (long edge leading into the printer) for
Letter, Statement, Executive, A4, A5, and B5-JIS paper.
Top view of Multi-sheet Bypass Feeder long-edge feed:
1. Duplex printing, 2. Simplex printing
2
1
4525-28
Loading Media
24 DocuPrint N4525 Network Laser Printer
b. Use short-edge feed (short edge leading into the printer) for
Legal, Folio, Ledger, A3, A6, and B4-JIS paper.
Top view of Multi-sheet Bypass Feeder short-edge feed:
1. Duplex printing, 2. Simplex printing
2
1
4525-29
c. Top view of Multi-sheet Bypass Feeder Envelopes:
Com-10, DL, C5, or Monarch envelope
4525-30
User Guide 25
Loading Media
Note
Some PostScript applications require that the envelopes be loaded with the return address corner on the right side of the stack and leading as the envelopes go into the printer. Test your application for proper orientation.
d. Top view of Multi-sheet Bypass Feeder — Transparency:
The stripe must be on the leading edge of the transparency. The rough side of the transparency is up and smooth side is down.
4525-31
4. Gently push the paper guide to the right until it touches the paper
stack (to ensure contact with the paper sensor).
4525-33
Loading Media
26 DocuPrint N4525 Network Laser Printer
5. Push the paper into the printer until it stops.
4525-34
6. If you changed the type or size of paper in the Multi-sheet Bypass
Feeder, use the control panel to specify the paper type and/or size:
a. Press the Menu keys (labeled 1 or 5) to scroll to the Tray
Menu.
b. If you changed the type of media, press the Item keys
(labeled 2 or 6) to scroll to MBF Type.
c. Press the Value keys (labeled 3 or 7) to scroll to the correct
paper type (plain, preprinted, letterhead, etc.).
d. Press the Enter key (labeled 4).
e. If you changed the size of the media, press the Item keys to
scroll to MBF Size.
f. Press the Value keys to scroll to the correct paper size (letter,
A4, etc.).
g. Press the Enter key.
h. Press the On Line key (labeled 0) to exit the menus.
Loading Media
User Guide 27
Note
When you finish printing from the Multi-sheet Bypass Feeder, remove any remaining paper from the tray and push back the extension tray (if necessary). Paper will be fed from the Multi-sheet Bypass Feeder if it is in the tray sequence.
4525-35

Loading the Envelope Feeder

1. Prepare a stack of envelopes, making sure that all flaps are closed
and the envelopes are not stuck together.
4525-36
2. Hold up the envelope stopper as you insert the stack of envelopes
with the flap side up and the long edges leading into the printer.
Loading Media
4525-37
28 DocuPrint N4525 Network Laser Printer
3. Slide the side guide so that it touches the edges of the envelope
stack lightly.
Note
To avoid paper jams, do not stack envelopes above the indicated mark. Also, do not attempt to add envelopes while printing from the Envelope Feeder.
4. If you changed the type or size of envelopes in the Envelope
Feeder, use the control panel to specify the envelope size:
a. Press the Menu keys (labeled 1 or 5) to scroll to the Tray
Menu.
b. If you changed the type of envelopes, press the Item keys
(labeled 2 or 6) to scroll to Envelope Type.
c. Press the Value keys (labeled 3 or 7) to scroll to the correct
envelope type (plain, or preprinted).
d. Press the Enter key (labeled 4).
e. If you changed the size of the envelopes, press the Item keys
to scroll to Envelope Size.
f. Press the Value keys to scroll to the correct envelope size
(Com10, DL, C5, or Monarch).
g. Press the Enter key.
h. Press the On Line key (labeled 0) to exit the menus.
Loading Media
User Guide 29

Output

The printer is shipped with a Face-down Bin that holds up to 500 sheets of 80 g/m2 (20 lbs.). (If the optional Finisher is installed, the Face-down Bin can only hold up to 300 sheets.)
There are also two optional output destinations:
Output
A Face-up Bin that holds up to 200 sheets of 80 g/m
A Finisher (with stapler and optional hole puncher) that holds up
to 3,000 unstapled sheets of 80 g/m2 (20 lbs.) of Letter, A4 paper.
The Face-down Bin and the Finisher output bin can offset print jobs, if set on the printer’s System menu. For more information, refer to the Advanced Features and Troubleshooting Manual on your printer’s CD-ROM.
When printing a job, you can use the print driver to specify the output destination. If your printer has a Finisher, you can also select stapling and/or hole punching (if the Finisher has hole punching capability). Envelopes, transparencies, and labels should not be sent to the Finisher.
2
(20 lbs.).
Note
2
The Finisher cannot handle paper over 105 g/m custom paper is sent to the Finisher, it cannot be stapled, hole-punched, or offset.
(28 lbs.). If

Using the stapler

The optional Finisher can staple sets of up to 50 sheets. As pages in a set are printed, they are kept in a compiler bin; once the set of paper is stapled, it is delivered face-down to the Finisher output bin.
30 DocuPrint N4525 Network Laser Printer
The Finisher cannot compile and staple mixed paper sizes within the same job. If the job is only one page or the job exceeds 50 pages, it
is not stapled. If the staple cartridge is empty, the printer continues printing (without stapling the sets) and the control panel displays
Install Staple Cartridge. If the Finisher output bin is full and
the printer diverts the output to the Face-down Bin, the sets are not stapled.

For the Windows 95/Windows 98 operating system:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
Note
If the Status tab appears black, you are running in Auto Configure mode. If the Status tab appears gray, you must configure the printer (on the System Configuration tab) to include the Finisher.
4. Select the Paper/Output tab.
5. From the Destination drop-down list, select Finisher.
6. Select the Document Options tab.
Output
7. Select a Staple Option:
No Staple
Position 1
Position 2
Dual
Refer to the diagrams on page 34 for the stapling locations, depending on the orientation you choose.
8. Click the OK button to save the properties.
9. Send the job to the printer.
User Guide 31

For the Windows 2000 and Windows NT (PS/PCL5e) operating systems:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. When the Print dialog box opens, click Properties.
4. Click the Advanced button.
Output
5. Under Printer Features, select Finisher from Output Bin.
6. Select a Staple Option from the drop-down list:
None
Front
Rear
Dual
7. Click the OK button to save the properties.
8. Send the job to the printer.

For the Windows NT (PCL6) operating system:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
Note
If the Status tab appears black, you are running in Auto Configure mode. If the Status tab appears gray, you must configure the printer (on the System Configuration tab) to include the Finisher.
4. Select the Page Setup tab.
5. Select the Advanced tab.
6. Under Printer Features, select Staple.
7. At the bottom of the dialog box, select a staple option:
No Staple
Position 1
32 DocuPrint N4525 Network Laser Printer
Position 2
Dual
Refer to the diagrams on page 34 for the stapling locations, depending on the orientation you choose.
8. Click the OK button to save the properties.
9. Send the job to the printer.

At the printer:

If your printer driver doesn’t include stapling, you can select stapling from the printer’s control panel. However, all jobs sent to the printer are then stapled.
Note
The driver setting always overrides the control panel setting.
1. On the Xerox DocuPrint N4525 control panel, select stapling:
a. Press the Menu keys (labeled 1 or 5) to scroll to the System
Menu.
b. Press the Item keys (labeled 2 or 6) to scroll to Staple Mode.
c. Press the Value keys (labeled 3 or 7) to scroll to the desired
default stapling position — Position 1, Position 2, or Dual.
d. Press the Enter key (labeled 4).
e. Exit the menus by pressing the On Line key (labeled 0).
Output
User Guide 33

Stapling positions for Letter, A4, B5-JIS, and Executive Paper

0
Output
1
2
3
4525-116
0. No Staple
1. Position 1
2. Position 2
3. Dual
34 DocuPrint N4525 Network Laser Printer

Stapling positions for A3 and Ledger Paper

0
1
2
3
Output
4525-117
0. No Staple
1. Position 1
2. Position 2
3. Dual
User Guide 35

Stapling positions for Legal, B4-JIS, and Folio Paper

Output
0. No Staple
1. Position 1
0
1
2
3
4525-118
2. Position 2
3. Dual
36 DocuPrint N4525 Network Laser Printer

Adding staples

1. Open the access door on the front of the Finisher.
(Staple replacement and jam-clearance diagrams are also displayed on the panel behind the access door.)
2. With your right hand, push down on the lever to release the
cartridge. With your left hand, lift the cartridge out of the slide.
4525-50
Caution
You must have your hand underneath to avoid staples from dropping out.
Output
4525-115
User Guide 37
3. Remove the empty cardboard from the staple cartridge by pressing
the clear plastic tab on the top rear of the cartridge.
Output
4525-51
4. Slide a new set of staples into the cartridge (a) and pull the tab to
release the packaging (b).
a
b
4525-52
5. Place the cartridge on the slide and push it gently into the
Finisher until the lever lifts up.
38 DocuPrint N4525 Network Laser Printer
Caution
To avoid damage, do not push too hard as the stapler head may be pushed into the Finisher.
4525-53
6. Close the access door. Stapling can now continue.

Clearing staple jams

1. Follow Steps 1 and 2 on page 37 to remove the staple cartridge
from the Finisher.
2. Lift the metal hinged section of the staple cartridge and remove
any bent staples.
Output
4525-90
Caution
You must have your hand underneath to avoid staples from dropping out.
User Guide 39
3. Follow Steps 5 and 6 on page 38 to replace the staple cartridge in
the Finisher.

Using the hole puncher

The optional Finisher can be ordered with a 3-hole or 4-hole punching feature. Each piece of paper is punched individually. You can select
Output
stapling, hole punching, or both.

For the Windows 95/Windows 98 operating system:

1. Be sure that the margins are large enough that the holes are not
punched in the text or graphics.
2. In your application, select File and then Print.
3. Select the Xerox N4525 printer driver.
4. Open the Properties dialog box.
Note
If the Status tab appears black, you are running in Auto Configure mode. If the Status tab appears gray, you must configure the printer (on the System Configuration tab) to include the Finisher.
5. Select the Paper/Output tab.
6. Select the Document Options tab.
7. Select Hole Punch.
8. Click the OK button to save the properties.
9. Send the job to the printer.

For the Windows 2000 and Windows NT (PS/PCL5e) operating systems:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
4. Click the Advanced button.
40 DocuPrint N4525 Network Laser Printer
5. Under Printer Features, select Finisher as the output device and
select Hole Punch.
6. At the bottom of the dialog box, select Enabled.
7. Click the OK button to save the properties.
8. Send the job to the printer.

For the Windows NT (PCL6) operating system:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
Note
If the Status tab appears black, you are running in Auto Configure mode. If the Status tab appears gray, you must configure the printer (on the System Configuration tab) to include the Finisher.
4. Select the Advanced tab.
5. Under Printer Features, select Hole Punching.
6. At the bottom of the dialog box, select Enabled.
7. Click the OK button to save the properties.
8. Send the job to the printer.
Output

At the printer:

If your printer driver doesn’t include hole punching, you can select it on the printer’s control panel. However, all jobs sent to the printer are then punched unless they are sent using a printer driver that specifically says not to punch holes in the job. (The driver setting always overrides the control panel setting.)
1. On the Xerox DocuPrint N4525 control panel, select hole
punching:
a. Press the Menu keys (labeled 1 or 5) to scroll to the System
Menu.
User Guide 41
b. Press the Item keys (labeled 2 or 6) to scroll to Hole Punch.
c. Press the Value keys (labeled 3 or 7) to select On or Off.
d. Press the Enter key (labeled 4).
e. Exit the menus by pressing the On Line key (labeled 0).

3-hole punch dimensions

Output
The following 3-hole punch dimensions are for Letter/A4 paper, long-edge feed and Ledger/A3 paper, short-edge feed.
1
2
3
1. 9.525 mm (0.375 in.)
2. 31.75 mm (1.25 in.)
3. 107.95 mm (4.25 in.)
1
2
3
4525-109
42 DocuPrint N4525 Network Laser Printer

4-hole punch dimensions

The following 4-hole punch dimensions are for Letter/A4 paper, long-edge feed and Ledger/A3 paper, short-edge feed.
1
2
3
1. 10.0 mm (0.394 in.)
2. 28.5 mm (1.163 in.)
3. 80.0 mm (3.15 in.)
Note
The hole positions are fixed and are not adjustable.
1
Output
2
3
4525-110
User Guide 43

Emptying the Punch bin

1. Open the access door on the front of the Finisher.
2. Remove the Punch bin and empty it.
Output
3. Place the Punch bin back into the Finisher.
4. Close the access door.
4525-108
44 DocuPrint N4525 Network Laser Printer

Printing Jobs

When you print a job, you can use the print driver to select the following features:
Paper source
Paper size and media to use; see page 46 for special paper,
see page 48 for envelopes, see page 51 for labels, and see page 53 for transparencies
Orientation
Number of copies
Output bin
Collating
Note
You can set up a tray sequence, where the printer searches for the requested paper in the Multi-sheet Bypass Feeder and trays; refer to the Advanced Features and Troubleshooting Manual on your printer CD-ROM.
The print driver may also contain the following options:
Draft mode, which reduces toner consumption by two-thirds
(intended for occasional proof printing of high-density documents)
Single or double-sided printing (if you have the optional
Duplex Module); see page 55
Stapling (if you have the optional Finisher);
see page 31
Hole punching (if you have the optional Finisher with hole
puncher); see page 40
Secure printing and proof printing (if your printer has the
optional hard drive); see page 59
Cover sheets using different stock than the rest of the
document; see page 46
Printing Jobs
User Guide 45
Edge-to-edge printing, where text and images are printed to
the physical edge of the page (There may be some loss of data at the edge due to mechanical and physical restraints.)
N-up, where N number of pages are printed on a single
physical sheet of paper (This is useful for previewing a document’s layout.)
Watermark and overlay, which print background text across
the first page or every page of the document

Printing on special paper

You can print on letterhead, preprinted paper, prepunched paper, color paper, and card stock. Check the paper-size requirements on page 12 and weight requirements on page 11.

At the printer:

1. Insert the special paper into either a tray or the Multi-sheet
Bypass Feeder. For letterhead, preprinted paper, and prepunched paper, be sure that the special paper is oriented correctly, depending upon whether you will be printing single-sided or
Printing Jobs
double-sided.
For Tray 1, 2, 3, or the Custom Paper Tray, see page 16
For Tray 4 or 5, see page 21
For the Multi-sheet Bypass Feeder, see page 24
2. If you changed the type of paper in a tray or the Multi-sheet
Bypass Feeder, use the control panel to select the paper type and size.
For Tray 1, 2, 3, or the Custom Paper Tray, see page 19
For Tray 4 or 5, see page 22
For the Multi-sheet Bypass Feeder, see page 27
(Trays 1, 2, 3, 4, and 5 have paper size sensors, so you don’t need to specify the paper size.)
46 DocuPrint N4525 Network Laser Printer

For the Windows 95/Windows 98 operating system:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
4. Select the Paper/Output tab.
5. Click the Select Paper button.
6. From the Select Paper dialog box, select the Document Body tab.
7. From the drop-down list under Type, select the type of paper.
8. If you want another paper used for the cover:
a. Select the First Page tab (of the Select Paper dialog box).
b. From the drop-down list under Type, select the type of
paper.
9. Click the OK button to save the paper selections.
10. Click the OK button to save the properties.
11. Send the job to the printer.

For the Windows 2000 and Windows NT (PS/PCL5e) operating systems:

1. In your application, select File and then Print.
Printing Jobs
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
4. Select the Paper/Quality tab.
5. From the drop-down list under Media, select any special paper
type.
6. If you want another paper type for the cover, click the Advanced
button.
7. Under Document Options, select Enabled from the drop-down list
for First Page Different.
8. Open the First Page Different option by clicking on the + sign.
9. From the First Page Media Type drop-down list, choose the type
you want to use.
User Guide 47
10. Click the OK button to save the properties.
11. Send the job to the printer.

For the Windows NT (PCL6) operating system:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
4. Select the Advanced tab.
5. Under Paper/Output, select Media.
6. At the bottom of the dialog box, select the media type.
7. If you want another paper used for the cover:
a. Highlight First Page Different.
b. Select Enabled at the bottom of the dialog box.
c. Click the + next to First Page Different.
d. Highlight First Page Media.
e. Highlight the media type at the bottom of the dialog box.
Printing Jobs
8. Click the OK button to save the properties.
9. Send the job to the printer.

Printing envelopes

At the printer:

1. Insert the envelopes into either feeder:
Multi-sheet Bypass Feeder — see page 25
Optional Envelope Feeder — see page 28
2. Be sure that the envelopes are oriented in the following manner:
Surface to be printed is face-down.
Top of the envelope enters the printer first.
48 DocuPrint N4525 Network Laser Printer
3. If you changed the type or size of envelopes in the Envelope
Feeder or the Multi-sheet Bypass Feeder, select the envelope size and type on the control panel. Refer to page 29 for the Envelope Feeder and refer to page 27 for the Multi-sheet Bypass Feeder.

For the Windows 95/Windows 98 operating system:

1. Create an envelope document of the correct size.
Many applications include a tool for creating an envelope
document. For example, Microsoft Word includes an Envelopes and Labels feature under the Tools menu.
Otherwise, create a document using the following selections:
Paper size: the size of the envelope
Orientation: Landscape
2. In your application, select File and then Print.
3. Select the Xerox N4525 printer driver.
4. Open the Properties dialog box.
5. Select the Paper/Output tab.
6. From the drop-down list under Orientation, select Landscape.
7. Click the Select Paper button.
8. From the Select Paper dialog box, select the Document Body tab.
9. From the drop-down list under Size, select the size of envelope.
10. If you want to use a particular source, such as the Multi-sheet
Bypass Feeder or the Envelope Feeder, select it from the drop-down list under Paper Tray.
11. Click the OK button to save the paper selections.
12. Click the OK button to save the properties.
13. Send the job to the printer.

For the Windows 2000 and Windows NT (PS/PCL5e) operating systems:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
Printing Jobs
User Guide 49
3. Open the Properties dialog box.
4. Select the Layout tab.
5. Under Orientation, select Landscape.
6. Click the Advanced button.
7. From the drop-down list under Paper Size, select the envelope
size.
8. Click the OK button to save the properties.
9. Send the job to the printer.

For the Windows NT (PCL6) operating system:

1. Create an envelope document of the correct size.
2. In your application, select File and then Print.
3. Select the Xerox N4525 printer driver.
4. Open the Properties dialog box.
5. Select the Page Setup tab.
6. From the drop-down list after Paper Size, select the size of
Printing Jobs
envelope.
7. If you want to use a particular source, such as the Multi-sheet
Bypass Feeder or Envelope Feeder, select it from the drop-down list after Paper Source.
8. Under Orientation, select Landscape.
9. Click the OK button to save the properties.
10. Send the job to the printer.

Guidelines for envelope printing:

Use only the supported envelope sizes.
Never use envelopes with windows or metal clasps; they will
damage the printer.
Never have exposed gummed surfaces.
50 DocuPrint N4525 Network Laser Printer
Keep unused envelopes in their packaging to avoid the
effects of moisture and dryness, which can affect print quality and cause wrinkling.
Only print single-sided.
Don’t load envelopes above the indicated mark in the
Multi-sheet Bypass Feeder or the Envelope Feeder.
Envelopes cannot be output to the Finisher.

Printing labels

You can print labels from the trays or the Multi-sheet Bypass Feeder.

At the printer:

1. Insert the label sheets into the trays or the Multi-sheet Bypass
Feeder in the following manner:
Side to be printed is face-up in trays, face-down in the
Multi-sheet Bypass Feeder.
The long edge of the sheet enters the printer first.
Don’t load labels above the indicated mark on the back of the
tray or side of the Multi-sheet Bypass Feeder.
2. If you changed the type of media in a tray or the Multi-sheet
Bypass Feeder, use the control panel to select the media type and size.
Printing Jobs
For Tray 2, 3, or the Custom Paper Tray, see page 19
For Tray 4, see page 22
For the Multi-sheet Bypass Feeder, see page 27
(Trays 2, 3, or 4 have paper-size sensors, so you don’t need to specify the paper size.)

For the Windows 95/Windows 98 operating system:

1. Create a document with text located in the correct areas. Refer to
the instructions included with the labels for margin settings.
2. In your application, select File and then Print.
User Guide 51
3. Select the Xerox N4525 printer driver.
4. Open the Properties dialog box.
5. Select the Paper/Output tab.
6. Click the Select Paper button.
7. From the Select Paper dialog box, select the Document Body tab.
8. From the drop-down list under Type, select Labels.
9. Click the OK button to save the media selections.
10. Click the OK button to save the properties.
11. Send the job to the printer.

For the Windows 2000 and Windows NT (PS/PCL5e) operating systems:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
4. Click on Printing Preferences.
5. Select the Paper/Quality tab.
Printing Jobs
6. From the Media drop-down list, select Labels.
7. Click the OK button to save the properties.
8. Send the job to the printer.

For the Windows NT (PCL6) operating system:

1. Create a document with text located in the correct areas. Refer to
the instructions included with the labels for margin settings.
2. In your application, select File and then Print.
3. Select the Xerox N4525 printer driver.
4. Open the Properties dialog box.
5. Select the Advanced tab.
6. Under Paper/Output, select Media.
7. At the bottom of the dialog box, select Labels.
52 DocuPrint N4525 Network Laser Printer
8. Click the OK button to save the properties.
9. Send the job to the printer.

Guidelines for printing on labels:

Use Xerox labels; refer to page 8 for information.
If any of the labels on a sheet are missing, do not use that
sheet; it may damage printer components.
Labels cannot be output to the Finisher.

Printing transparencies

You can print transparencies from the trays or the Multi-sheet Bypass Feeder.

At the printer:

1. Insert the transparencies into a tray or the Multi-sheet Bypass
Feeder (see page 26):
Rough side is up.
Smooth side is down.
The stripe enters the printer first.
Don’t load transparencies above the indicated mark on the
back of the tray or side of the Multi-sheet Bypass Feeder.
2. If you changed the type of media in a tray or the Multi-sheet
Bypass Feeder, use the control panel to select the media type and size:
Printing Jobs
For Tray 1, 2, 3, or the Custom Paper Tray, see page 19
For the Multi-sheet Bypass Feeder, see page 27
(Trays 1, 2, 3, 4, and 5 have paper size sensors, so you don’t need to specify the paper size.)
User Guide 53

For the Windows 95/Windows 98 operating system:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
4. Select the Paper/Output tab.
5. Click the Select Paper button.
6. From the Select Paper dialog box, select the Document Body tab.
7. From the drop-down list under Type, select the Transparency.
8. Click the OK button to save the media selections.
9. Click the OK button to save the properties.
10. Send the job to the printer.

For the Windows 2000 and Windows NT (PS/PCL5e) operating systems:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
Printing Jobs
4. Click on Printing Preferences.
5. Select the Paper/Quality tab.
6. From the Media drop-down list, select Transparencies.
7. Click the OK button to save the properties.
8. Send the job to the printer.

For the Windows NT (PCL6) operating system:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
4. Select the Advanced tab.
5. Under Paper/Output, select Media.
54 DocuPrint N4525 Network Laser Printer
6. At the bottom of the dialog box, select Transparency.
7. Click the OK button to save the properties.
8. Send the job to the printer.

Guidelines for printing on transparencies:

Use Xerox transparencies; refer to page 8 for information.
Transparencies are not recommended for use with the
Finisher.

Printing two-sided (duplex) jobs

With the optional Duplex Module installed, you can print two-sided (duplex) jobs.
Use only the paper sizes listed in the table on page 12. Do not use envelopes, postcards, transparencies, or label paper for duplex jobs.
2
Use paper with a weight of 64-105 g/m
(17-28 lbs.).
Refer to pages 14 through 25 for the proper orientation of drilled paper and letterhead when printing duplex.
Caution
To avoid paper jams, never put paper in the duplex unit.

For the Windows 95/Windows 98 operating system:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
4. Select the Paper/Output tab.
5. Select the type of Duplex:
Long edge binding
Short edge binding
You must have configured the printer (on the System Configuration tab) to include the Duplex Module.
Printing Jobs
User Guide 55
6. Click the OK button to save the properties.
7. Send the job to the printer.

For the Windows 2000 and Windows NT (PS/PCL5e) operating systems:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
4. Select the Layout tab.
5. Select either Flip on Long Edge or Flip on Short Edge.
6. Click the OK button to save the properties.
7. Send the job to the printer.

For the Windows NT (PCL6) operating system:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
Printing Jobs
4. Select the Page Setup tab.
5. Under Print on Both Sides (Duplex Printing), select the type of
duplexing:
Long edge
Short edge
You must have configured the printer (on the System Configuration tab of the printer’s default properties) to include
the Duplex Module.
6. Click the OK button to save the properties.
7. Send the job to the printer.
56 DocuPrint N4525 Network Laser Printer

At the printer:

If your printer driver doesn’t include duplex mode, you can select it on the printer’s control panel. However, all jobs sent to the printer are then double-sided unless they are sent using a printer driver that specifically says to print the job single-sided. (The driver setting always overrides the control panel setting.)
8. On the Xerox DocuPrint N4525 control panel, select duplex
printing:
a. Press the Menu keys (labeled 1 or 5) to scroll to the System
Menu.
b. Press the Item keys (labeled 2 or 6) to scroll to Duplex.
c. Press the Value keys (labeled 3 or 7) to scroll to either
Long Edge or Short Edge. Refer to the figure on page 58 to determine this value.
d. Press the Enter key (labeled 4).
e. Press the On Line key (labeled 0) to exit the menus.
Printing Jobs
User Guide 57
4525-40
Available binding preferences (how the page turns) and duplex settings (Long Edge/Short Edge):

Portrait Orientation

4525-39
Long Edge

Landscape Orientation

Printing Jobs
Long Edge Short Edge
Short Edge
4525-42
4525-41
58 DocuPrint N4525 Network Laser Printer

Printing booklet-style

Note
You must have the optional Duplex Module installed to use this feature. You can create booklets for any paper size that is supported for two-sided (duplex) printing.
For more information on booklet-style printing, refer to the Advanced Features and Troubleshooting Guide on your printer’s CD-ROM.

Printing secure and proof jobs

If the printer has the optional hard drive, you can:
Use secure printing to print a confidential document.
Use proof printing when you have a job with multiple copies, but
want to check the first copy before printing all copies.

For the Windows 95/Windows 98 operating system:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
4. Select the Paper/Output tab.
5. Under Copies, select the total number of copies to print.
6. Under Job Type, select:
Secure Print
Proof Print
You must have configured the printer (on the System Configuration tab) to include the hard disk.
7. Under Password, type the 4-digit password using numbers
0 through 7.
8. Click the OK button to save the properties.
9. Send the job to the printer.
Printing Jobs
User Guide 59

For the Windows 2000 and Windows NT (PS/PCL5e) operating systems:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
4. Click the Advanced button.
5. In the Copy Count section, select the number of copies.
6. Under Job Type, select Secure Print/Proof Print.
7. Under Password, type any four-digit password that you want
using the numbers 0 through 7.
8. Click the OK button to save the properties.
9. Send the job to the printer.

For the Windows NT (PCL6) operating system:

1. In your application, select File and then Print.
2. Select the Xerox N4525 printer driver.
3. Open the Properties dialog box.
Printing Jobs
4. Select the Page Setup tab.
5. After Copy Count, select the total number of copies to print.
6. Select the Advanced tab.
7. Highlight Job Type.
8. At the bottom of the dialog box, select one of the following:
Secure Print
Proof Print
You must have configured the printer (on the System Configuration tab of the printer’s default properties) to include
the hard disk.
9. In the Document Password dialog box:
a. Type the 4-digit password using numbers 0 through 7.
b. Click the OK button.
60 DocuPrint N4525 Network Laser Printer
10. Click the OK button to save the properties.
11. Send the job to the printer.

At the printer:

Secure printing: the printer will not print the job until you enter
the password on the control panel.
Proof printing: the printer only prints one copy of the job so that
you can check it; to proceed with the remaining copies, enter the password on the control panel.
To enter the password on the Xerox DocuPrint N4525 control panel:
a. Press the Menu keys (labeled 1 or 5) to scroll to the
Password Menu.
b. Press the Item keys (labeled 2 or 6) to scroll to the password
prompt.
c. Use the number keys to enter the 4-digit password for the
job(s) you want to print completely.
d. To print all of the jobs with this password, press the Enter
key (labeled 4).
e. Press the On Line key (labeled 0) to exit the menus.
Printing Jobs
If you need to delete a secure or proof job, use the Password menu on the control panel. Refer to the Advanced Features and Troubleshooting Manual (on the CD-ROM that was shipped with your printer).
User Guide 61

Troubleshooting

If your printer is not operating properly, check the following:
Whether the printer is plugged in and switched on.
Whether the Ground-Fault-Interrupt switch (circuit breaker) was
tripped.
Whether the data cable is correctly connected to the printer.
Whether the media trays are inserted correctly and the doors are
securely closed.
Control panel error message.
Whether your computer has the correct driver installed and
properly configured for your printer.
For detailed troubleshooting information, refer to the following:
Advanced Features and Troubleshooting Manual on the CD-ROM
that was shipped with your printer.
infoSMART™ Knowledge Base (troubleshooting knowledge
database) on the Xerox Printer web site:
www.xerox.com/officeprinting/infoSMART

Replacing the Laser Print Cartridge

Troubleshooting may require that you replace the Laser Print Cartridge.
Warning
To avoid possible injury, never touch the Fuser area inside the printer (where a label indicates high temperature).
Caution
Troubleshooting
62 DocuPrint N4525 Network Laser Printer
Do not expose the Laser Print Cartridge to direct sunlight or artificial light for more than 15 minutes. Overexposure will permanently damage the photosensitive imaging drum.
Do not open the drum shutter or touch the blue imaging drum surface.
Note
Be sure to shake the Laser Print Cartridge as directed to distribute the toner inside the cartridge. Print quality may be degraded if the toner is not evenly distributed.
1. For the Duplex configuration, open the Duplex Module by lifting
the latch (a). For a Standard configuration, open Door A by pushing up on the latch (b). Open the front cover (c).
b
a
c
4525-119
Troubleshooting
2. Remove the Laser Print Cartridge by lifting the handle and gently
pulling it out.
4525-120
User Guide 63
Wrap the used Laser Print Cartridge by placing it in its original packing and return it as directed.
3. Remove the new Laser Print Cartridge from its package and pull
out the protective paper sheet from the drum shutter. Hold the Laser Print Cartridge horizontally and gently shake it 5 or 6 times to evenly distribute the toner inside.
4525-121
4. Hold the handle with one hand and gently push the Laser Print
Cartridge all the way into the printer.
Caution
To avoid possible injury, do not touch any parts inside the printer, as they may be hot. Make sure that the cartridge is firmly seated in the printer.
Troubleshooting
4525-122
64 DocuPrint N4525 Network Laser Printer
5. Gently pull the sealing tape straight out.
4525-123
6. For the Standard configuration, close the front cover and Door A.
For the Duplex configuration, close the Duplex Module.
Troubleshooting
4525-124
User Guide 65

Paper size/type mismatch

This occurs when the paper size or type requested for a job is not available in the printer so the printer goes off line. One of the following may have occurred:
A tray configured for the requested paper is out of paper.
None of the trays is configured for the requested paper.
The control panel prompts you to load paper in the configured tray (or the first tray in the tray sequence). Once the paper is loaded, the printer automatically comes on line and continues printing.
If you want to load the requested paper in another tray:
1. Load the requested paper.
2. Use the Tray menu to reconfigure that tray. Refer to page 19
(Tray 1, Tray 2, Tray 3, or Custom Tray), page 22 (Tray 4 or 5), or page 27 (Multi-sheet Bypass Feeder).

If you want to use an alternate paper:

1. Press the Value keys (labeled 3 or 7) to see each tray
configuration.
2. When you see the tray you want to use, press the Enter key
(labeled 4).
The printer automatically comes on line and continues printing with the alternate paper.

Troubleshooting print quality

If you notice a problem with the quality of your prints, you may need to replace one of the supplies, such as the laser print cartridge.
To diagnose the problem, check these items:
Troubleshooting
Check the control panel for messages on replacing supplies.
66 DocuPrint N4525 Network Laser Printer
Print the Test Print Pages from the printer’s control panel:
a. Press the Menu keys (labeled 1 or 5) to scroll to the Print
Menu.
b. Press the Item keys (labeled 2 or 6) to scroll to
Configuration Sheet.
c. Press the Enter key (labeled 4).
The configuration sheet pages print.
d. Examine the pages for the following symptoms.
Troubleshooting
User Guide 67

Symptom: Light or faint prints

The overall image is lighter than normal.
Possible causes and solutions:
If you are using Draft Mode, turn off Draft Mode.
The toner level may be low. Remove the Laser
Print Cartridge and carefully shake it several times, then re-install it. (This may help redistribute the remaining toner before having to replace the cartridge.) If the Laser Print Cartridge is empty, replace it.
The paper stock may be damp. Replace the
4525-56

Symptom: Blank prints

The entire printed page is blank with no visible print.
4525-57
Troubleshooting
paper stock.
Possible causes and solutions:
If you just installed a new Laser Print Cartridge,
the yellow sealing tape may still be in place. Remove the tape.
Multiple sheets may have been fed from the
paper tray at the same time. Remove the paper from the paper tray and fan it. Also, ensure that the paper is correctly loaded in the tray.
Printable data may not have been received from
the computer. To test this, print a Configuration Sheet, as described on the previous page. If the Configuration Sheet is normal, check the Interface cable between the computer and printer, the printer set up, and application software. If the Test Print is blank, contact your Customer Support Center.
The Laser Print Cartridge may be defective or
low on toner. Replace the Laser Print Cartridge.
68 DocuPrint N4525 Network Laser Printer

Symptom: Black prints

The entire printed page is black.
Possible causes and solutions:
The Laser Print Cartridge may be defective.
Replace the Laser Print Cartridge.
The Printer’s power supply may have failed;
contact your Customer Support Center.
4525-58

Symptom: Spot deletions

Areas of the print are extremely light or missing.
Possible causes and solutions:
The paper stock may be damp. Replace the
paper stock.
The Laser Print Cartridge may be defective or at
the end of its life. Replace the Laser Print Cartridge.
Troubleshooting
4525-59
User Guide 69

Symptom: Vertical line deletions

There are localized print deletions forming narrow lines running in the direction of paper movement.
Possible causes and solutions:
The Laser Print Cartridge may not be installed
correctly. Remove then re-install the Laser Print Cartridge.
The Laser Print Cartridge may be defective or at
the end of its life. Replace the Laser Print Cartridge.
4525-60

Symptom: Horizontal line deletions

There are localized print deletions appearing as bands running across the paper perpendicular to the direction of paper movement.
Possible causes and solutions:
The paper stock may be defective with creases,
folds, etc. Replace the paper stock.
The Laser Print Cartridge may be defective or at
the end of its life. Replace the Laser Print Cartridge.
4525-61
Troubleshooting
70 DocuPrint N4525 Network Laser Printer

Symptom: Vertical dark streaks

There are black lines running across the print parallel to the direction of paper movement.
Possible causes and solutions:
The Laser Print Cartridge may be defective or at
the end of its life. Replace the Laser Print Cartridge.
The fuser may be defective. Replace the fuser
(in the Maintenance Kit).
4525-62

Symptom: Repetitive horizontal dark streaks

There are black lines running across the page perpendicular to the direction of paper movement.
Possible causes and solutions:
The paper path may be contaminated with
toner. Print several blank sheets of paper to remove the toner accumulations.
The Laser Print Cartridge may be defective or at
the end of its life. Replace the Laser Print Cartridge.
Troubleshooting
4525-63
User Guide 71
5

Symptom: Dark spots or marks

There are dark spots or marks on the page in a random pattern.
Possible causes and solutions:
The paper path may be contaminated with
toner. Print several blank sheets of paper to remove the toner accumulations.
The Laser Print Cartridge may be defective.
Replace the Laser Print Cartridge.
4525-64

Symptom: Unfused or partially fused image

The printed image is not fully fused to the paper and easily rubs off.
Possible causes and solutions:
The paper stock may be damp. Replace the
paper stock.
Heavy or unusual paper stock may be in the
tray. Replace that paper with approved media (see page 12). If you need to use heavy card stock, make sure that the fuser temperature and delays are set correctly for that paper type; refer to the Advanced Features and Troubleshooting
4525-6
Manual for more information.
The fuser may be defective. Replace the fuser
(in the Maintenance Kit).
Troubleshooting
72 DocuPrint N4525 Network Laser Printer

Symptom: Wrinkled prints

The prints are wrinkled, creased, or torn.
Possible causes and solutions:
The paper stock may be in poor condition.
Replace the paper stock.
The paper stock may be damp. Replace the
paper stock.
The fuser may be at the end of its life. Replace
the fuser (contained in the Maintenance Kit).
4525-66

Symptom: Blurred prints

The image is blurred at the edges.
Possible causes and solutions:
The paper stock may be in poor condition.
Replace the paper stock.
The paper stock may be damp. Replace the
paper stock.
Troubleshooting
4525-67
User Guide 73

Symptom: Random deletions

The page has random light areas and deletions.
Possible causes and solutions:
The paper stock may be in poor condition.
Replace the paper stock.
The paper stock may be damp. Replace the
paper stock.
4525-68

Symptom: Grainy graphics

A graphic image is coarse or grainy (like a brick or checkerboard pattern) rather than a smooth halftone.
Possible causes and solutions:
The printer may have tried to print a complex
graphic image with inadequate memory. Consider adding additional memory to the printer; refer to page 10 for more information.
Check that you are using the correct printer
driver.
4525-69
Troubleshooting
74 DocuPrint N4525 Network Laser Printer

Symptom: Broken page image

The printed image is missing all of the image after a straight line.
Possible causes and solutions:
The printer may have tried to print a complex
graphic image with inadequate memory. Consider adding additional memory to the printer; refer to page 10 for more information.
4525-70
Troubleshooting
User Guide 75

Paper Jams

Warning
To avoid possible personal injury, avoid contact with the printer’s fuser area, which may be very hot.
Caution
Paper Jams

Preventing paper jams

To reduce the frequency of paper and transparency jams,
Use only the recommended sizes and weights of paper in the
After removing a paper jam, be sure to remove any paper scraps.
Do not use tools or sharp objects to clear paper jams since this may damage the printer. Do not touch the surface of the print drum; touching the drum may damage it.
use Xerox media; refer to page 8 for information.
trays; refer to page 11 for information on acceptable weights and page 12 for acceptable sizes.
Occasionally clean the feed rollers. Wipe off paper dust with a
dry, clean cloth.
76 DocuPrint N4525 Network Laser Printer

Clearing Area A

The exact steps to follow depend on whether you have the optional Duplex Module or optional Face-up Bin.
1. If the printer has an optional Face-up Bin, but not a Duplex
Module, remove the Face-up Bin by lifting it up and out. If the printer has a Duplex Module, lift the latch (a) and open the Duplex Module (b).
b
a
4525-72
2. Put your finger under the latch (a) and push up to open Door A
(b).
4525-73
Paper Jams
b
a
4525-74
User Guide 77
3. Remove any jammed paper.
a. If the leading edge of the paper is already in the Face-down
Bin, gently pull out the paper until it is completely removed.
Paper Jams
b. If the paper is jammed in the Fuser area, remove it carefully
without touching the Fuser. If it becomes difficult to pull out the paper, press and turn the green knob upward until the paper is adequately out and easy to pull.
Caution
To avoid possible injury, never touch the Fuser area (where a label indicating high temperature is located). The fuser may be hot.
4525-77
4525-78
78 DocuPrint N4525 Network Laser Printer
c. If the paper jammed in Area A is below the Fuser, remove the
paper by gently pulling it away from the printer.
4525-80
4. Close Door A.
4525-81
5. If the printer has a Duplex Module, close the Duplex Module.
Paper Jams
4525-82
6. If you removed the Face-up Bin in Step 1, re-attach it.
User Guide 79

Clearing Area B

1. Put your finger under the latch and push up to open Door B.
For easier access to Door B, you can fold up the Multi-sheet Bypass Feeder (shown below) or pull out the Envelope Feeder (if installed).
Paper Jams
4525-83
2. Remove any jammed paper.
4525-84
3. Close Door B by pressing it in the middle.
80 DocuPrint N4525 Network Laser Printer

Clearing Area C

1. Put your finger under the latch and push up to open Door C.
4525-85
2. Remove any jammed paper.
Paper Jams
4525-86
3. Close Door C by pressing it in the middle.
User Guide 81

Clearing Area D (not applicable)

There is no Area D on the DocuPrint N4525 Network Laser Printer.

Clearing Area E (with Finisher only)

1. Lift and hold the plastic gate under the paper transport, using the
Paper Jams
tab shown.
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2. Remove any paper under the plastic gate.
3. Gently release the plastic gate.

Clearing Area F (with Finisher only)

1. Use the handle to raise the cover of the paper transport (Area F).
4525-54
2. Remove any jammed paper.
82 DocuPrint N4525 Network Laser Printer
3. Lower the cover.
4. If paper jams persist, refer to the leveling instructions in the 3,000
Sheet Finisher Installation Guide.

Clearing Area G (with Finisher only)

1. Open the access door of the Finisher.
2. Push open the inlet chute. If necessary, advance the paper by
turning the roller counterclockwise.
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3. Push open the outlet chute. If necessary, back the paper out by
turning the roller clockwise.
Paper Jams
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4. Remove any jammed paper.
5. Close the access door.
User Guide 83

Clearing Area H (with Finisher only)

1. Check under the paper-eject roller.
Paper Jams
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2. Remove any jammed paper.

Clearing Tray 5

1. Open Door C, remove any jammed paper, and then close Door C.
Refer to page 81 for more information.
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2. Open and remove Tray 3 by pulling the tray out until it stops and
then lifting the tray from the front.
Caution
Place the tray on a solid surface. If you place it on a rug, the springs and wires on the underside of the tray may catch and break, which disables the tray-size sensing.
84 DocuPrint N4525 Network Laser Printer
3. Carefully pull out any jammed paper visible in the top of Tray 5.
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4. Straighten the paper in Tray 3, then replace and close the tray.
5. Open Tray 5, carefully remove any jammed paper, and straighten
the paper in the trays.
Paper Jams
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6. Lift the Tray 5 transport and carefully remove any jammed paper.
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7. Close Tray 5.
User Guide 85

Clearing the Duplex Module

1. Open the Duplex Module by lifting the lever.
Paper Jams
2. Open the inside cover of the Duplex Module.
4525-95
4525-96
3. Remove any jammed paper in the direction of the arrow.
4525-97
86 DocuPrint N4525 Network Laser Printer
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