Xerox DocuPrint C55, DocuPrint C55mp Technical Information Guide

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Document Introduction

Purpose of this Document

The purpose of this Technical Information Guide is to serve the informational needs of Systems Administrators with an electronic reference. It provides necessary information on your DocuPrint printer for platform-specific network setup, configuration setup or change, maintenance, move, and optional hardware installation. Users may access reference information either electronically through hyper-linked topics, or by printing chapter-by-chapter hard copies. Software-related information is organized in platform-specific chapters.

Purpose of this Section

The purpose of this introductory section is to give a brief overview of the network installation process, and to provide a guide to the information contained in this Technical Information Guide, as well as a jump off point for locating the information you seek.

Objective

I N T R O D U C T I O N 2

Using the information contained in this document, Systems Administrators will be able to connect the DocuPrint printer to their network, configure the printer for optimum printing performance, and troubleshoot a variety of printer problems.

Requirements

To correctly install and configure your printer on a network, based on the information in this document you will need:

• A DocuPrint C55 or C55mp printer with an installed network interface.

• A Windows, Macintosh, UNIX or OS/2 workstation with appropriate

operating system software installed.

• A working knowledge of your operating system and your network

topology.

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How Can I Print This?

Printing individual chapters in hard copy form must be accomplished with the Print command in the File drop-down menu of Adobe Acrobat Reader. To print a chapter, simply click your mouse on the File drop-down menu and select Print.

You may get Help on operating the Adobe Acrobat Reader application at any time by clicking the Help drop-down menu and selecting Acrobat Reader Help, or by pressing the F1 key on your keyboard.

How do I find what I want?

The Adobe Acrobat Reader on your DocuPrint C55 CD-ROM comes with a fast and thorough search engine. Complete and detailed instructions on how to use this search engine are available in the Adobe Acrobat Reader Online Guide. You can access this Guide from the Help menu.

If you have a previously installed version of Acrobat you can verify it contains the search engine by clicking on the Tools menu and check the bottom menu entry. If there is a Search entry you can use this version. If the entry does not exist, install the search engine version supplied in the \instal\ utility\acroread directory of your DocuPrint C55 CD-ROM.

I N T R O D U C T I O N 3

The procedure below should be used to set up the search index for the DocuPrint C55 Technical Information Guide.

1. Start the Adobe Acrobat Reader on your workstation.

2. Click on the Tools menu and select Search. A fold out menu will

appear, select Indexes.

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I N T R O D U C T I O N 4

3. The Index Selection dialog will display a list of indexes currently

configured. Click Add>>.

4. The Add Index dialog will appear. On the right side of the dialog

select the directory where you installed your DocuPrint C55 Technical Information Guide. The file INDEX.PDX will be displayed in the left side of the dialog.

5. Select INDEX.PDX and click OK. The Index Selection dialog will

show the DocuPrint C55 entry. Be sure this entry is checked and click OK.

6. You may now search using the Tools menu or the search icon for any

word or phrase to find the information you want.

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Other Information Resources

This Technical Information Guide complements use of the Quick Installation Poster and the User’s Guide.

• The Quick Installation Poster explains procedures for physically setting

up the printer.

• The DocuPrint Quick Network Install Guide provides an outline of the

network setup process for an “As Soon As Possible” installation.

• The User’s Guide explains all procedures related to routine printer

maintenance and day-to-day use.

• This Technical Information Guide provides more detailed procedures

for establishing a physical printer network connection, information on establishing network printing by platform, and provides procedures for tasks typically performed by a Systems Administrator.

• Electronic Help is available for installation of software, CentreWare

DP, and all print drivers supplied with your DocuPrint C55/C55mp printer.

I N T R O D U C T I O N 5

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I N T R O D U C T I O N 1

Table of Contents – Document Overview

First Time Printer Setup

Connecting to your Network - provides instruction on installing the

Network Interface Card and cabling your printer to the network.

Novell NetWare Setup contains Software Installation and Troubleshooting

information for NetWare versions 3.1X and 4.1X.

Windows Peer to Peer Network Setup contains Software Installation and

Troubleshooting information for the various Windows versions

Macintosh Network Setup contains Software Installation and

Troubleshooting information for the Macintosh.

UNIX Network Setup contains Software Installation and Troubleshooting

information for the various supported UNIX platforms

OS/2 Network Setup contains Software Installation and Troubleshooting

information for the OS/2 operating system.

Configuration of an Existing Printer

CentreWare DP Software Instructions provides instruction on tasks

typically performed by the Systems Administrator using the CentreWare DP application

DocuPrint C55/C55mp Control Panel provides instruction for using the

Control Panel and includes tables of complete menu and submenu information.

Internet Printing Services - provides instruction for using a web browser for

such tasks as monitoring the status of your printer and submitting print jobs.

Maintenance of Your Printer

Administrative Maintenance provides instructions for printer cleaning, as

well as important information in case you ever need to move your DocuPrint printer.

Error Codes provides a complete list of all error codes displayed on the

printer’s Control Panel.

Installation of Printer Options

Optional Hardware contains reprints of the installation instructions for all

DocuPrint options (Media Server, Hard Drive, Memory Upgrades, etc.).

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I N T R O D U C T I O N 2

Technical Information Guide Hot Index

Chapter Two Connecting to your Network

CHAPTER INTRODUCTION ORGANIZATION QUICK STEPS FOR CONNECTION & SETUP INSTALLATION OF THE NETWORK INTERFACE CARD (NIC) NETWORK CABLE CONNECTION ETHERNET/ETHERTALK NETWORK CARD LED DESCRIPTIONS TOKEN RING/TOKENTALK NETWORK CARD LED DESCRIPTIONS

Set An IP Address Static Addressing Dynamic Addressing (RARP/BOOTP) Dynamic Addressing (DHCP)

SETTING A SUBNET MASK AT THE CONTROL PANEL SETTING UP APPSOCKET SETTING DEFAULT GATEWAY AT THE CONTROL PANEL PRINT THE PRINT SETTINGS PAGE WHERE DO I GO FROM HERE?

I N T R O D U C T I O N 3

Chapter Three...Novell NetWare Setup

CHAPTER INTRODUCTION NETWARE 3.1X PRINT SERVER SETUP WITH SETUP WIZARD

Procedure

ADVANCED SETUP IN BINDERY MODE NETWARE 4.1X (NDS) PRINT SERVER SETUP WITH SETUP WIZARD ADVANCED SETUP FOR NDS (NETWARE DIRECTORY SERVICES) NETWORK

NETWARE TROUBLESHOOTING

INTRODUCTION REQUIREMENTS NETWARE TROUBLESHOOTING QUICK CHECK NOVELL NETWARE TROUBLESHOOTING STEP-BY-STEP

Overview Novell NetWare Hardware Step-by-Step Novell NetWare Software Step-by-Step

I N T R O D U C T I O N 4

Chapter Four...Windows Peer-to-Peer Network Setup

CHAPTER INTRODUCTION

SOFTWARE INSTALLATION

SOFTWARE INSTALL FOR WINDOWS 3.X, WINDOWS FOR WORKGROUPS, & NT

3.5 (3.51) SOFTWARE INSTALL FOR WINDOWS 95 AND NT 4.0

WINDOWS 95 PEER-TO-PEER NETWORK

REQUIREMENTS STEP-BY-STEP SETUP (PEER-TO-PEER, NETBEUI)

WINDOWS NT 3.51 PEER-TO-PEER NETWORK

REQUIREMENTS QUICK INSTALL STEPS (TCP/IP PROTOCOL) QUICK INSTALL STEPS (DLC/LLC PROTOCOL) QUICK INSTALL STEPS (APPLETALK PROTOCOL)

WINDOWS NT 4.1X NETWORK

INTRODUCTION PRELIMINARY STEPS QUICK INSTALL STEPS (TCP/IP PROTOCOL) QUICK INSTALL STEPS (DLC/LLC PROTOCOL) QUICK INSTALL STEPS (APPLETALK PROTOCOL)

WINDOWS FOR WORKGROUPS PEER-TO-PEER NETWORK

REQUIREMENTS STEP-BY-STEP SETUP (PEER-TO-PEER, NETBEUI)

I N T R O D U C T I O N 5

WINDOWS TROUBLESHOOTING

INTRODUCTION REQUIREMENTS WINDOWS (ALL VERSIONS) QUICK CHECK WINDOWS 95 TROUBLESHOOTING WINDOWS NT 3.5X TROUBLESHOOTING (TCP/IP PROTOCOL) WINDOWS NT 3.5X TROUBLESHOOTING (DLC/LLC PROTOCOL) WINDOWS NT 3.5X TROUBLESHOOTING (APPLETALK PROTOCOL) WINDOWS NT 4.0 TROUBLESHOOTING (TCP/IP) WINDOWS NT 4.0 TROUBLESHOOTING (DLC/LLC) WINDOWS NT 4.0 TROUBLESHOOTING (APPLETALK)

I N T R O D U C T I O N 6

Chapter Five...Macintosh Network Setup

INTRODUCTION QUICK STEP OVERVIEW

MACINTOSH SOFTWARE INSTALLATION

INTRODUCTION REQUIREMENTS

DocuPrint Software Installation for Macintosh System 7.X

STEP-BY-STEP SETUP (APPLETALK)

MACINTOSH TROUBLESHOOTING

INTRODUCTION REQUIREMENTS MACINTOSH QUICK CHECK MACINTOSH TROUBLESHOOTING STEP-BY-STEP

Chapter Six...UNIX Network Setup

INTRODUCTION QUICK STEP OVERVIEW

UNIX SOFTWARE INSTALLATION

SOLARIS 1.1X , 2.X STEP-BY-STEP SETUP OTHER UNIX VERSIONS QUICK STEP OVERVIEW OTHER UNIX VERSIONS STEP-BY-STEP SETUP

PRINT QUEUE MANAGEMENT

PRINTING MODEL: WORKSTATION TO PRINTER PRINTING MODEL: WORKSTATION TO PRINT SERVER PRINTING MODEL: PRINT SERVER TO PRINTER DOCUPRINT UNIX COMMAND LINE UTILITIES REMOVING A DOCUPRINT PRINTER

ADMINISTRATION

DOCUPRINT PARAMETERS CONFIGURABLE VIA TELNET TO USE TELNET

I N T R O D U C T I O N 7

THE TELNET CONSOLE MAIN MENU REMOTE NIC CONFIGURATION TELNET MENU SYSTEM (EXPLODED)

UNIX TROUBLESHOOTING

INTRODUCTION UNIX TROUBLESHOOTING QUICK CHECK UNIX TROUBLESHOOTING STEP-BY-STEP

Chapter Seven...OS/2 Network Setup

CHAPTER INTRODUCTION COMPATIBILITY QUICK STEP (OS/2 WARP SERVER V 4.0)

Quick Install Setup Troubleshooting

STEP-BY-STEP SETUP FOR IBM TCP/IP FOR OS/2

TCP/IP Protocol Configuration

OS/2 SOFTWARE INSTALLATION

INSTALLING THE DOCUPRINT OS/2 PRINT DRIVER

OS/2 TROUBLESHOOTING

INTRODUCTION REQUIREMENTS OS/2 QUICK CHECK

TCP/IP for OS/2 versions 2.0, 3.0, 3.1, 4.0

OS/2 TROUBLESHOOTING STEP-BY-STEP

I N T R O D U C T I O N 8

I N T R O D U C T I O N 9

Chapter Eight...CentreWare DP Software Instructions

INTRODUCTION KEY FEATURES AND BENEFITS OF CENTREWARE DP

PRINTER INSTALL WITH SETUP WIZARD

INTRODUCTION SETUP WIZARD FOR NDS NETWORKS SETUP WIZARD FOR BINDERY NETWORKS

CENTREWARE DP FEATURES

MAIN SCREEN OVERVIEW MAIN SCREEN FEATURES PRINTER MENU VIEW MENU DIAGNOSTICS MENU TOOLS MENU HELP MENU

CENTREWARE DRIVER INSTALLER (CDI)

INTRODUCTION

Requirements

HOW TO PLAN YOUR DRIVER DISTRIBUTION STRATEGY

Create/Edit The Login Script

CENTREWARE DRIVER INSTALLER OPERATION

CREATING A FILTER

OVERVIEW PROCEDURE

ADVANCED SETUP

INTRODUCTION ADVANCED SETUP IN BINDERY MODE ADVANCED SETUP FOR NDS NETWORKS

I N T R O D U C T I O N 10

Chapter Nine...Internet Printing Services

CHAPTER INTRODUCTION CONFIGURE YOUR WEB BROWSER

Procedure

TO INSTALL YOUR INTERNET SERVICES HELP FILES

Web Server installation Local Hard Drive Installation

INVOKING HELP FROM THE PRINTER

Procedure

INTERNET SERVICES QUICK TOUR THE HOME PAGE

Buttons

THE PRINT PAGE

Buttons Controls

THE JOB LOG PAGE THE STATUS PAGE

Controls

I N T R O D U C T I O N 11

Chapter Ten...DocuPrint C55 Control Panel

INTRODUCTION CONTROL PANEL DESCRIPTION CONTROL PANEL INDICATOR LIGHTS CONTROL PANEL BUTTONS HOW TO USE THE CONTROL PANEL

Menu System Navigation

TOP LEVEL MENU OVERVIEW CONTROL PANEL MENUS - CONTROL CONTROL PANEL MENUS - MAINTENANCE CONTROL PANEL MENUS - MEDIA CONTROL PANEL MENUS - PRINT CONTROL PANEL MENUS - MULTINATIONAL CONTROL PANEL MENUS - COMMUNICATIONS CONTROL PANEL MENUS - SETUP CONTROL PANEL MENUS - SERVICE CONTROL PANEL MENUS - IMAGING CONTROL PANEL MENUS - MEDIA SERVER (OPTIONAL)

Chapter Eleven...Error Codes

INTRODUCTION C SERIES—PAPER FEED ERRORS E SERIES—JAM/COMPONENT INTEGRITY ERRORS F SERIES—MEDIA SERVER ERRORS H SERIES—HARD DRIVE ERRORS J SERIES—CONSUMABLES ERRORS W SERIES—LOW CONSUMABLE/END-OF-USE ERRORS T SERIES—PRINT HARDWARE ERRORS U SERIES—PRINT HARDWARE ERRORS

I N T R O D U C T I O N 12

I N T R O D U C T I O N 13

Chapter Twelve...Administrative Maintenance

INTRODUCTION FORMATTING YOUR HARD DRIVE CLEANING PROCEDURES MAINTENANCE ITEMS PRINTER RELOCATION PRINTER AND NETWORK CARD UPGRADES

Overview Platform Independent Methods Platform Dependant Methods

Chapter Thirteen...Printer Specifications

INTRODUCTION PERFORMANCE SPECIFICATIONS PRINT FEATURE SPECIFICATIONS CONNECTIVITY SPECIFICATIONS MEDIA SPECIFICATIONS PHYSICAL SPECIFICATIONS ELECTRICAL SUPPLIES STORAGE SPECIFICATIONS

Chapter Fourteen...Optional Hardware

MEDIA SERVER INSTALLATION INSTRUCTIONS HARD DRIVE INSTALLATION INSTRUCTIONS LOWER FEEDER INSTALLATION INSTRUCTIONS SERIAL/LOCALTALK CARD INSTALLATION INSTRUCTIONS

I N T R O D U C T I O N 14

ETHERNET/TOKEN RING CARD INSTALLATION INSTRUCTIONS ADOBE POSTSCRIPT KIT INSTALLATION INSTRUCTIONS

Safety Notes

• Electrical Safety

• Laser Safety

• Maintenance Safety

• Operational Safety

• Ozone Safety

The Xerox C55 color laser printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.

Click here for the Copyright Information è

I N T R O D U C T I O N 15

Electrical Safety

• Use the power cord supplied with your C55 printer.

• Do not use a ground adapter plug to connect the printer to a power

source receptacle that lacks a ground connection terminal.

• Plug the power cable directly into a properly grounded electrical outlet.

Do not use an extension cord. If you do not know whether an outlet is grounded, ask an electrician to check the outlet.

WARNING: You may get a severe electrical shock if you do not connect the grounding conductors correctly.

• Do not place the printer where people may step on the power cable.

• Do not place objects on the power cable.

• Do not override or disable electrical or mechanical interlocks.

• Do not obstruct the ventilation openings. These openings are provided

to prevent overheating of the printer.

I N T R O D U C T I O N 16

WARNING: Do not push objects into slots and openings on the printer. Making a contact with a voltage point or shorting out a part could result in fire or electrical shock.

I N T R O D U C T I O N 17

• If you notice unusual noises or odors, switch off the printer power

immediately. Disconnect the power cable from the electrical outlet. Call an authorized Xerox service representative to correct the problem.

• If any of the following conditions occur, switch off the printer power

immediately, disconnect the power cable, and call an authorized Xerox service representative.

– The power cable is damaged or frayed. – Liquid is spilled into the printer. – The printer is exposed to water. – Any part of the printer is damaged.

The power cord is attached to the printer as a plug-in device at the back of the printer. In the event it is necessary to remove all electrical power from the printer, disconnect the power cord from the power receptacle.

Laser Safety

CAUTION: The use of controls or adjustments, or the performance of procedures other than those specified herein, may result in a hazardous radiation exposure.

This equipment complies with all applicable safety standards. With specific regard to laser, the equipment complies with performance standards for laser products set by government agencies as a Class 1 laser product. It does not emit hazardous light; the beam is totally enclosed during all modes of customer operation and maintenance.

When performing various operator functions, you may see laser warning labels. These labels are for the service mode and are placed on or near panels or shields that require a tool for removal. These panels are not to be removed.

I N T R O D U C T I O N 18

Maintenance Safety

• Do not attempt any maintenance procedure that is not specifically

described in the documentation supplied with your printer.

• Do not use aerosol cleaners. The use of supplies that are not approved

may cause poor performance and could create a dangerous condition.

• Use the supplies and cleaning materials only as directed in this manual.

Keep all of these materials out of the reach of children.

• Do not remove the covers or guards that are fastened with screws

unless you are installing optional equipment. There are no parts that you can maintain or service behind these covers.

• Follow the maintenance procedures provided in Chapter 7.

Operational Safety

Your Xerox printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.

I N T R O D U C T I O N 19

Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer.

• Use the material and supplies specifically designed for your printer.

The use of unsuitable materials may result in poor performance and possibly a hazardous situation.

• Follow all warnings and instructions marked on, or supplied with, the

printer.

I N T R O D U C T I O N 20

• Place the printer in a dust free area where the temperature range is 50° F to 90° F (10° C to 32° C) and the relative humidity is 15% to 85%.

• Choose a location for the printer allowing sufficient space around the printer for operation and maintenance. The minimum recommended room size is 10 cubic meters/353 cubic ft. or approximately 8 ft. x 8 ft. x 8 ft. / 242 cm x 242 cm x 242 cm.

• Place the printer in an area where there is adequate space for ventilation and servicing. The recommended minimal spacing is 10 in. (25 cm) behind the printer, 10 in. (25 cm) on either side of the printer, and 24 in. (61 cm) in front of the printer.

• Do not place the printer near a heat source.

• Do not place the printer in direct sunlight.

• Do not place the printer in line with the cold air flow from an air

conditioning system.

• Place the printer on a level, solid surface with adequate strength for the weight of the machine. The machine weight without any packaging materials is 89 pounds (40 kg).

• The printer is heavy. Exercise care in moving or relocating the printer.

I N T R O D U C T I O N 21

• Follow the recommended procedure when moving the printer from one location to another.

• Do not put containers of coffee or other liquids onto the printer.

• Do not block or cover the slots and openings on the printer. Without

adequate ventilation, the printer may overheat.

WARNING: Be careful when working in areas identified with this warming symbol. These areas may be very hot and could cause personal injury.

• Frequent operation of the on/off switch is not recommended.

• Keep hands, hair, and neckties away from the exit feed rollers.

• Do not remove a media tray while printing from a single tray

configuration.

• Do not open the Top Cover while printing.

• Do not switch off the printer power while printing.

• Do not move the printer while printing.

Ozone Safety

This printer produces ozone during normal operation. The ozone produced is heavier than air, and the quantity is dependent on copy volume. Providing the proper environmental parameters, as specified in the Operational Safety section of these Safety Notes, ensures that concentration levels meet safe limits.

If you need additional information about ozone, request the Xerox publication, OZONE, 600P83222, from your Xerox Authorized Reseller or Xerox Support.

I N T R O D U C T I O N 22

Special Notices

• FCC Notices... USA

• Certifications... Canadian

• European Markets

• Safety Extra Low Voltage Safety Approval

I N T R O D U C T I O N 23

FCC Notices…USA

Radio Frequency

BASE PRINTER AND BASE PRINTER WITH ETHERNET

This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instruction manuals, may cause interference with radio communications. The equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules, which are designed to provide reasonable protection against such interference, when the equipment is operated in a residential environment. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

− Reorient or relocate the receiving antenna.

− Increase the separation between the equipment and the receiver.

I N T R O D U C T I O N 24

− Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

− Consult the dealer or a experienced radio/TV technician for help.

I N T R O D U C T I O N 25

Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the authority granted by the FCC to operate this equipment.

Shielded cables must be used with this equipment to maintain compliance with FCC regulations.

BASE PRINTER WITH TOKEN RING AND/OR BASE PRINTER WITH SERIAL/LOCALTALK CARD

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which the user will be required to correct the interference at his own expense.

Certifications…Canadian

60 HZ, 115V

The equipment is listed by the Underwriters Laboratories, UL 1950, certified by Canadian Standards Association, CSA22.2, No. 950

European Markets

CE Certification

The CE marking applied to this product symbolizes Xerox Limited Declaration of Conformity with the following applicable directives of the European Union as of the dates indicated:

January 1, 1995: - Council Directive 73/23/EEC amended by Council Directive 93/68/EEC, approximation of the laws of the member states related to low voltage equipment.

January 1, 1996: - Council Directive 89/336/EEC, approximation of the laws of member states related to electromagnetic compatibility.

I N T R O D U C T I O N 26

A full declaration, defining the relevant Directives and referenced standards, can be obtained from your Xerox Limited representative.

Changes or modifications to this equipment not specifically approved by Xerox Corporation may result in non-compliance with one or more of the directives listed above.

Shielded cables must be used with this equipment to maintain compliance with the EMC directive (89/336/EEC).

I N T R O D U C T I O N 27

Ethernet/Token Ring/Serial/LocalTalk Accessories

WARNING: This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

EN55022

Configuration Specification

Base Printer EN55022-B

Base Printer with Hard Drive EN55022-B

Base Printer with Media Server EN55022-B

Base Printer with Ethernet EN55022-A

Base Printer with Token Ring EN55022-A

Base Printer with Serial/LocalTalk EN55022-A

I N T R O D U C T I O N 28

I N T R O D U C T I O N 29

Safety Extra Low Voltage Safety Approval

The C55 printing system is in compliance with various governmental agencies and national safety regulations. All system ports meet the requirements for Safety Extra Low Voltage (SELV) circuits for connection to customer-owned devices and networks.

Additions of customer-owned or third-party accessories attached to the system must meet or exceed the requirements listed above.

Since this system consists of several modules requiring external connection, it must be installed per the Xerox Installation procedure.

Copyright protection claimed includes all forms and matters of copyrightable material and Information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

Xerox®, The Document Company®, the digitized X, and all Xerox products mentioned in this publication are trademarks of Xerox Corporation®. Product and trademarks of other companies are also acknowledged.

I N T R O D U C T I O N 30

Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions. Technical updates will be included in subsequent editions.

Printed in the United States of America

C O N N E C T I N G T O Y O U R N E T W O R K 1

Chapter 2 Connecting To Your Network

C O N N E C T I N G T O Y O U R N E T W O R K 2

Chapter Two Contents

Chapter Introduction..................................................................................................................3

Purpose of this Chapter.........................................................................................................3

Objective ...............................................................................................................................3

Requirements........................................................................................................................3

Organization..............................................................................................................................4

Quick Steps For Connection & Setup........................................................................................5

Installation of the Network Interface Card (NIC)........................................................................6

Network Cable Connection........................................................................................................7

Ethernet/EtherTalk Network Card LED Descriptions.................................................................8

Ethernet/EtherTalk Network Interface Card Legend.............................................................8

Token Ring/TokenTalk Network Card LED Descriptions..........................................................9

Token Ring/TokenTalk Network Interface Card Legend.......................................................9

Set an IP Address....................................................................................................................10

Dynamic Addressing Setup.................................................................................................11

Dynamic Addressing (RARP/BOOTP)................................................................................12

Dynamic Addressing (DHCP)..............................................................................................12

Static Addressing Setup......................................................................................................13

Setting a SUBNET MASK at the Control Panel.......................................................................14

Setting DEFAULT GATEWAY at the Control Panel................................................................15

Setting up APPSOCKET .........................................................................................................16

Print the Print Settings Page....................................................................................................17

Where do I go from here?.......................................................................................................18

Chapter Introduction

Purpose of this Chapter

The purpose of this Connection & Setup chapter is to outline the physical connection and configuration of your DocuPrint printer for use on a network. An experienced Systems Administrator would ordinarily perform this task.

Objective

The objective of this chapter is to enable you to:

• Identify the overall steps to physically connect and configure your

DocuPrint printer to work with your network.

• Install the network interface card if necessary.

• Connect network cabling to your DocuPrint printer.

Requirements

C O N N E C T I N G T O Y O U R N E T W O R K 3

In general, the requirements needed for printer connection and setup include:

• A network interface card installed in your DocuPrint printer.

• Appropriate cabling to link the card to your network.

• A working knowledge of your network cabling scheme (for example,

coaxial cable; shielded or unshielded twisted pair; RJ45 or DB9 connection).

Organization

This chapter contains the following sections: Quick Steps for Connection & Setup provides the experienced Systems

Administrator with enough information to quickly connect the printer to the network.

Installation of the Network Interface Card (NIC) is a step-by-step description of the physical installation of the network card.

Network Cable Connection is a short pictorial orientation of the connector positions on the Ethernet and Token Ring network cards.

Set An IP Address provides the detailed steps for connecting the printer to a TCP/IP network.

Setting a SUBNET MASK at the Control Panel provides the detailed steps for setting a security mask on a TCP/IP network.

Setting up APPSOCKET provides the detailed steps for configuring the printer to use the AppSocket protocol on your network.

C O N N E C T I N G T O Y O U R N E T W O R K 4

Setting DEFAULT GATEWAY at the Control Panel provides the detailed steps for setting your gateway address.

Print the Print Settings Page provides the detailed steps for obtaining the current printer settings as well as for verifying that the printer recognizes the network card.

C O N N E C T I N G T O Y O U R N E T W O R K 5

Quick Steps For Connection & Setup

Quick Steps for printer connection and setup, for use by the experienced Systems Administrator, are provided within this section.

Quick Steps common to virtually all platforms include:

1. Install a Network Interface Card within the printer. See details in the

section of this chapter entitled Installation of the Network Interface Card (NIC).

2. Install cabling to link the Network Interface Card to your network. See

details in the section of this chapter entitled Network Cable Connection.

3. Print a Print Settings page from the Control Panel on the DocuPrint

printer to determine the printer’s total memory, current Network Card settings, and all current printer settings. See details in the section of this chapter entitled Print the Printer Settings Page.

4. If you are connecting this printer using TCP/IP protocol, refer to the

section in this chapter entitled Set an IP Address.

5. Go to the appropriate chapter(s) within this Technical Information

Guide (TIG) covering your workstation Operating System (for example, Windows; Macintosh; UNIX; OS2) and follow the setup instructions provided.

6. If your job doesn’t print correctly, refer to the Troubleshooting

section within the applicable Operating System chapter of this TIG for problem-solving information.

C O N N E C T I N G T O Y O U R N E T W O R K 6

Installation of the Network Interface Card (NIC)

If you do not already have a factory-installed Network Interface Card (NIC) in your printer, you MUST install the NIC that is compatible with your network. The installation procedure is the same for the Ethernet/EtherTalk NIC and the Token Ring/TokenTalk NIC.

1. Switch the printer OFF.

2. Loosen the screw and remove the cover from the NIC slot opening at

the rear panel of the DocuPrint printer.

3. While touching the metal surface of the rear panel with one hand,

remove the NIC from its anti-static bag with your other hand.

4. With the bottom of the board facing to the left, position the NIC card in

the guides in the NIC slot.

5. Slide the NIC all the way into the slot until the thumbscrew makes

contact with the threaded hole in the back panel. If necessary, use thumb pressure to seat the card within its slot.

6. Tighten the thumbscrew with your fingers. (DO NOT USE TOOLS.)

7. Switch the printer ON. Check the lights on the rear of the NIC card. If

no lights illuminate within ten seconds, STOP. Switch the printer OFF and attempt to reseat the NIC as described in steps 4 and 5 above.

8. Use the Control Panel to print a Print Settings page and verify the

Network Interface Card settings. Refer to the page within this chapter entitled Printing the Print Settings Page if you need instructions.

9. Proceed to the page within this chapter entitled Network Cable

Connection for cabling instructions.

C O N N E C T I N G T O Y O U R N E T W O R K 7

Network Cable Connection

The graphics on this page depict the rear panel of the DocuPrint printer with the Network Interface Card already installed. Follow the text for your type of card to make network cabling connections.

ETHERNET CONNECTION

Ethernet connections are made at the rear of the DocuPrint printer on the Network Interface Card.

10BaseT twisted pair connections are made using UTP or STP cable at the RJ-45 (8 pin) connector on the Network Interface Card.

COAX network connections are made with RG-58 cable using a BNC connector to the COAX connector on the Network Interface Card.

TOKEN RING CONNECTIONS

Token Ring connections are made at the rear of the DocuPrint printer on the Network Interface card.

DB-9 connections are made at the rear of the DocuPrint printer on the 9 pin sub-miniature D connector.

Twisted pair connections are made using UTP or STP cable at the RJ45 (8 pin) connector on the Network Interface Card.

C O N N E C T I N G T O Y O U R N E T W O R K 8

Ethernet/EtherTalk Network Card LED Descriptions

The graphic and table below detail the names and functions of the LEDs on the Ethernet/EtherTalk Network Card. The graphic shows the card as it appears when installed in the slot in the rear of the DocuPrint printer.

Ethernet/EtherTalk Network Interface Card Legend

Legend LED Name Steady ON Flashing

A LINK Ethernet Link signal

present

B POWER / IP

ADDRESS

C BNC / NO

LINK

Power is applied Fast Flash means NO IP

BNC Connector Active No Ethernet Link Signal

D ACTIVITY N/A Flashes with network

N/A

Address assigned.

Slow Flash means IP address is assigned.

present.

traffic.

C O N N E C T I N G T O Y O U R N E T W O R K 9

Token Ring/TokenTalk Network Card LED Descriptions

The graphic and table below detail the names and functions of the LEDs on the Token Ring/TokenTalk Network Card. The graphic shows the card as it appears when installed in the slot in the rear of the DocuPrint printer.

Token Ring/TokenTalk Network Interface Card Legend

Legend LED Name Steady ON Flashing

A POWER / IP

ADDRESS

B ACTIVITY N/A Flashes with network

Power applied Fast Flash means NO IP

Address assigned.

Slow Flash means IP address is assigned.

traffic.

Set an IP Address

Your DocuPrint printer can be set up on a variety of TCP/IP networks. There are several ways in which your printer can be assigned a TCP/IP address depending on your network.

C O N N E C T I N G T O Y O U R N E T W O R K 10

Static Addressing

Dynamic Addressing RARP/BOOTP

Dynamic Addressing DHCP (Dynamic Host Resolution Protocol)

This section contains procedures for each of these methods. Determine which method will be used for your network and follow the steps of the appropriate procedure.

TCP/IP address is assigned manually by the System Administrator and entered at the printer’s Control Panel.

TCP/IP address is assigned automatically by the Server.

C O N N E C T I N G T O Y O U R N E T W O R K 11

Dynamic Addressing Setup

The printer is assigned a TCP/IP address by a network RARP/BOOTP, or DHCP server. This address is automatically assigned to the printer. Perform the steps below:

1. Press the On Line button on the Control Panel. Be sure the light next

to it is OFF.

2. Press the Menu button. The ON-LINE message disappears and TOP

MENU is displayed.

3. Press Next until <COMMUNICATIONS> appears on the Display

Panel and then press ENTER.

4. Press Next until <NETWORK SETUP> is displayed and then press

ENTER.

5. Press Next until <TCP/IP> is displayed and then press ENTER.

6. Press Next while <IP ADDRESS> is displayed and then

press ENTER.

7. With <IP Address Res> displayed, press ENTER.

8. Press Next until <Dynamic> is displayed and then press ENTER.

9. Exit the menu system.

10. Reset the Printer to have the new settings take effect.

C O N N E C T I N G T O Y O U R N E T W O R K 12

Dynamic Addressing (RARP/BOOTP)

The TCP/IP address is assigned automatically by the Server. Follow the steps below:

1. Power the printer ON and allow time for an IP address to be assigned

by the RARP/BOOTP server (this time may vary depending on network traffic.)

2. Perform the steps contained in the section of this chapter entitled Print

the Print Settings Page.

3. Obtain the DocuPrint printer Network Card and TCP/IP addresses from

the Printer Settings page.

4. Update the RARP/BOOTP server’s /etc/ethers, and the /etc/hosts files

with a host name, TCP/IP and Network Card addresses. Consult your UNIX documentation for more RARP/BOOTP server configuration details.

Dynamic Addressing (DHCP)

The TCIP/IP address is assigned automatically by the Server.

1. Power the printer ON and allow time for an IP address to be assigned

by the DHCP server (this time may vary depending on network traffic).

2. Perform the steps contained in the section of this chapter entitled Print

the Print Settings Page.

3. Obtain the DocuPrint printer Network Card and TCP/IP addresses from

the Printer Settings page.

4. Update the lease time, if necessary, depending on your printer usage

patterns.

NOTE: If your network is using this protocol to assign TCP/IP addresses, be aware that the lease on the assigned address can run out if your printer is taken off the network for longer than the allocated lease time.

Static Addressing Setup

The printer is assigned a TCP/IP address by a network administrator. This address is manually input to the printer. Perform the steps below:

1. Press the On Line button on the Control Panel. Be sure the light next

to it is OFF.

2. Press the Menu button. The ON-LINE message disappears and TOP

MENU is displayed.

3. Press Next until <COMMUNICATIONS> appears on the Display

Panel and then press ENTER.

4. Press Next until <NETWORK SETUP> is displayed and then press

ENTER.

5. Press Next until <TCP/IP> is displayed and then press ENTER.

6. Press Next while <IP ADDRESS> is displayed and then press

ENTER.

7. With <IP Address Res> displayed, press ENTER.

C O N N E C T I N G T O Y O U R N E T W O R K 13

8. Press Next until <Static> is displayed and then press ENTER.

9. Press ENTER while <SET IP ADDRESS> is displayed.

10. Press Next to increase the digit value. Press Previous to decrease

the digit value. When each digit is correct, press the Select button to move on to the next digit.

11. The Next button wraps around the display without setting the value if

an error is made. After the complete IP address is displayed correctly, press ENTER. The IP address is now set.

12. Reset the Printer to have the new settings take effect.

C O N N E C T I N G T O Y O U R N E T W O R K 14

Setting a SUBNET MASK at the Control Panel

If your printer is connected to a WAN (Wide Area Network) you may restrict user access by setting a Subnet Mask.

1. Press the On Line button on the Control Panel. Be sure the light next

to it is OFF.

2. Press Menu. The ON-LINE message disappears and TOP MENU is

displayed.

3. Press Next until <COMMUNICATIONS> appears on the Display

Panel and then press ENTER.

4. Press Next until <NETWORK SETUP> is displayed and then press

ENTER.

5. Press Next until <TCP/IP> is displayed and then press ENTER.

6. Press Next until <NET MASK> is displayed and then press ENTER.

7. To set each digit of the subnet mask, press Next to increase the digit

value. Press Previous to decrease the digit value. When each digit is correct, press the Select button to move on to the next digit.

8. The Next button wraps around the display without setting the value if

an error is made. After the complete IP address is displayed correctly, press ENTER. The IP address is now set.

9. Reset Printer to have the new settings take effect.

C O N N E C T I N G T O Y O U R N E T W O R K 15

Setting DEFAULT GATEWAY at the Control Panel

1. Press the On Line button on the Control Panel. Be sure the light next

to it is OFF.

2. Press Menu. The ON-LINE message disappears and TOP MENU is

displayed.

3. Press Next until <COMMUNICATIONS> appears on the Display

Panel and then press ENTER.

4. Press Next until <NETWORK SETUP> is displayed and then press

ENTER.

5. Press Next until <TCP/IP> is displayed and then press ENTER.

6. Press Next until <GATEWAY> is displayed and then press ENTER.

7. To set each digit of the subnet mask, press Next to increase the digit

value. Press Previous to decrease the digit value. When each digit is correct, press the Select button to move on to the next digit.

8. The Next button wraps around the display without setting the value if

an error is made. After the complete IP address is displayed correctly, press ENTER. The Default Gateway address is now set.

9. Reset Printer to have the new settings take effect.

C O N N E C T I N G T O Y O U R N E T W O R K 16

Setting up APPSOCKET

1. Press On Line on the Control Panel. Verify that the LED to the left of

the button is OUT.

2. Press the Menu button. The ON-LINE message will disappear and

TOP MENU should be displayed.

3. Press Next until <COMMUNICATIONS> appears on the Display

Panel and then press ENTER.

NOTE: The Mode options are not applicable for APPSOCKET. The setting should always remain at AUTO SELECT.

TO CHANGE THE SETTINGS, FOLLOW THESE STEPS:

4. Press Next until <NETWORK SETUP> is displayed and then press

ENTER.

5. Press Next until <TCP/IP> is displayed and then press ENTER.

6. Press Next until <APPSOCKET> is displayed and then press

ENTER.

7. Press ENTER while <ENABLE> is displayed.

8. To enable APPSOCKET, press ENTER while <YES> is displayed.

9. To disable APPSOCKET, press Next until <NO> is displayed and

then press ENTER.

10. Press On Line. Verify that the LED to the left of this button switches

ON.

11. The APPSOCKET default settings are:

• <APPSOCKET> = <ENABLE> = <YES>

• <MODE> = <AUTOSELECT>

C O N N E C T I N G T O Y O U R N E T W O R K 17

Print the Print Settings Page

It is important to print a Print Settings page from the DocuPrint printer to determine the printer’s total memory, current Network Card (NIC) settings, and all current printer settings, for proper set up of the printer on the network. This information is used to verify port settings, verify NIC address, verify enabled printer options, check the print server name in the case of a Novell network, and to verify the AppleTalk name or zone if used in an AppleTalk network. The default settings will enable all ports, which will be suitable for most applications.

Obtain the current DocuPrint settings by printing the Print Settings page from the Printer’s Control Panel as follows:

NOTE: If you change any settings, print another Print Settings page to verify that your changes were made as desired.

1. Press the On Line button on the Control Panel. Verify that the LED

above this button is OUT.

2. Press Menu. The ON-LINE message disappears and TOP MENU is

displayed.

3. Press Next until <PRINT> appears on the Display Panel and then

press ENTER.

4. Press Next until <SETTINGS> is displayed. Press ENTER.

5. Press Next until <YES> is displayed. Press ENTER. The Print

Settings page is printed.

6. Press the On Line button. Verify that the LED above this button goes

ON.

C O N N E C T I N G T O Y O U R N E T W O R K 18

Where do I go from here?

The information provided in this section enabled you to connect your printer to your network.

Retain the Print Settings page you printed as a reference to the networkspecific, configuration parameters currently stored in your printer.

Proceed next to the chapter within this TIG covering your workstation Operating System (for example, Windows; Macintosh; UNIX; OS2) and follow the setup instructions provided.

N O V E L L N E T W A R E S E T U P 1

Chapter 3 Novell NetWare Setup

N O V E L L N E T W A R E S E T U P 2

Chapter Three Contents

Chapter Introduction...................................................................................................3

Purpose of this Chapter.......................................................................................... 3

Objective ...............................................................................................................3

Requirements.........................................................................................................3

NetWare 3.1X Print Server setup with Setup Wizard.................................................. 4

Procedure.............................................................................................................. 4

Advanced Setup in Bindery Mode .............................................................................. 6

Introduction............................................................................................................ 6

To Start Advanced Setup....................................................................................... 6

To Change the Primary Server your Printer Will Service........................................ 6

To Create a Print Server........................................................................................ 7

To Add/remove a User or Operator........................................................................7

To Notify a User..................................................................................................... 8

To Create a New Queue......................................................................................... 8

To Attach a Queue to a Print Server ......................................................................8

To Delete a Queue................................................................................................. 9

To Detach a Queue from a Print Server.................................................................9

To Send a Test Print to a Printer............................................................................ 9

To Manage an Existing Queue............................................................................. 10

NetWare 4.1X (NDS) Print Server setup with Setup Wizard ..................................... 11

Procedure............................................................................................................ 11

Advanced Setup for NDS (NetWare Directory Services) Network............................. 13

Introduction.......................................................................................................... 13

To Start Advanced Setup..................................................................................... 13

To Change the NDS Tree..................................................................................... 13

To Change the Print Server Context .................................................................... 13

To Create a Print Server...................................................................................... 14

To Add/Remove a User, Operator or Printer ........................................................ 14

To Manage a Printer ............................................................................................ 15

To Add/Remove Users or Operators to/from a Queue.......................................... 16

To Create/Delete a Queue ................................................................................... 16

To Send a Test Print to a Printer.......................................................................... 17

NetWare Troubleshooting ..................................................................................18

Introduction.............................................................................................................. 18

Requirements........................................................................................................... 18

NetWare Troubleshooting Quick Check.................................................................... 19

Novell NetWare Troubleshooting Step-by-Step ........................................................ 20

Overview ............................................................................................................. 20

Novell NetWare Hardware Step-by-Step.............................................................. 21

Novell NetWare Software Step-by-Step ............................................................... 23

Chapter Introduction

Purpose of this Chapter

The purpose of this chapter is to provide detailed information on Print Server Installation, Initial Testing and Troubleshooting (if required) for the setup of your DocuPrint printer operating under the various Novell NetWare versions.

This task would ordinarily be performed by an experienced Systems Administrator.

Objective

The objective of this chapter is to provide the required information to enable you to connect and set up your DocuPrint printer on your network as quickly as possible.

Requirements

In general, the requirements needed for printer connection and setup include:

N O V E L L N E T W A R E S E T U P 3

• A workstation with the Windows operating system software

installed for that station and a working knowledge of the operating system.

• CentreWare DP and appropriate print driver software loaded on

your workstation.

• You must be logged into a NetWare 3.1X or 4.1X network

running the IPX protocol with SUPERVISOR or ADMIN privileges.

• A network card installed in the DocuPrint printer, together with

appropriate cabling to link the card to your network. A Print Settings page from your DocuPrint printer. Refer to the chapter entitled Printer Connection and Setup for details on network card and cabling information, as well as how to print a Print Settings page.

N O V E L L N E T W A R E S E T U P 4

NetWare 3.1X Print Server setup with Setup Wizard

The DocuPrint C55/C55mp printer defaults will, in most cases, enable connection to Novell NetWare without adjustment.

NOTE: Token Ring ONLY - Speed and Source Routing must be set

to the correct values. (Defaults are 16 Mbits/SEC and Yes)

Procedure

1. Review the Print Settings page and VERIFY the following

settings:

• Ethernet or Token Ring (depending on NIC card) are

ENABLED.

• Connector is set correctly for either BNC, RJ45, or DB9.

Auto is the Default and will probably work for most

applications.

• Frame Type matches the frame type of the desired fileserver.

• Mode is set to your desired PDL (PostScript or PCL5C) or to

AutoSelect. You may wish to set Mode to the desired type if only one PDL will be used.

• Print Server Name. If this printer is unconfigured, the

default print server name is the letter ‘X’ followed by the last six digits of the network card serial number.

2. Start the CentreWare DP application from your workstation. For

more detailed information about the operation of CentreWare DP refer to the chapter entitled CentreWare DP Software Instructions.

N O V E L L N E T W A R E S E T U P 5

3. Click your mouse once on the Setup Wizard button or open the

Printer menu and select Setup Wizard.

4. When the Setup Wizard Welcome screen appears, click Next >.

5. When the Select NetWare Server dialog box screen appears,

click once on the Install this device on a Bindery Server.

6. Select a server from the drop-down list. Click Next >.

7. If prompted, enter a user name and password for the desired

server and click Login.

8. The Name the Device dialog box screen will appear. You may

enter a new name for the printer you have selected, or keep the default name. Click Next >.

9. When the Select Queue dialog screen appears, you may select an

existing queue, or create a new queue. To create a new queue, click the Create Queue button and enter a new queue name, then click Create Queue again. Once you have either selected a queue or created a new one, click Next >.

10. The Confirm Choices dialog screen will appear and display the

new Printer Name and name of new Queue information you have supplied. Click Finish >. The Wizard will pop up a configuration progress box.

11. After a few moments, the Congratulations dialog screen will

appear and a Startup page will print. Review this page to VERIFY that your Primary Server and Print Server name agree with those you chose in Setup Wizard.

12. Run a test print from a software application to verify the

operation of your printer.

N O V E L L N E T W A R E S E T U P 6

Advanced Setup in Bindery Mode

Introduction

The Advanced Setup option of CentreWare DP gives you a tool to control how your devices are configured in your Novell NetWare network environment. This tool is only necessary for connecting your device to more than one file server or queue. For a connection to a single device and queue, use Setup Wizard.

To Start Advanced Setup

1. Highlight a printer in the Printers List.

2. Select the Printer menu and click Advanced Setup.

The current Primary Server and the Print Server

Name are displayed on the upper portion of the Bindery Server TAB.

To Change the Primary Server your Printer Will Service

1. Click the Select Primary Server button. CentreWare

DP will scan your network and present you with a list of the file servers present. Click the Down button to view the scrollable list.

2. Select a file server from the list or type a file server

name and click OK.

3. If prompted, enter a user name and password that has

supervisory (or equivalent) rights for the desired server and click Login.

N O V E L L N E T W A R E S E T U P 7

To Create a Print Server

1. Click the Create Print Server button. The Create

Print Server dialog box screen appears.

2. Type a print server name in the Print Server: text

box and click OK.

NOTE: You may choose a print server already defined from the drop-down list and make edited changes to help you with naming conventions.

To Add/remove a User or Operator

1. Click the Manage Print Server button. The Manage

Print Server dialog box screen appears displaying

two TABS: the User TAB and the Operator TAB.

2. To add a user, operator, highlight the desired selection

from the Available list and click Add >>. The selected item appears in the Assigned list.

3. To delete a user, operator, highlight the desired

selection under the Assigned list and click <<Move.

4. To assign a user as an operator, select the Operator

TAB, highlight the user name in the Available Users list and click Add >>. The user name will appear in the Assigned Operators list.

To Notify a User

1. Click the Notify List button. The Printer Notify

dialog box screen appears.

2. Highlight a user name in the Available Users list and

click Add >>.

3. Highlight the user name that appears in the Notify

Users list.

4. Click the Interval button. The Notify Interval dialog

box screen appears.

5. Set the notify intervals and click OK. Then click OK

on the Printer Notify screen.

To Create a New Queue

1. Select the file server to be used for the queue from the

Available File Server drop-down list.

2. Click the Create Queue button. The Create Queue

dialog box screen appears.

N O V E L L N E T W A R E S E T U P 8

3. Enter the desired name for the new queue and click

OK. A confirmation box will appear. Click OK again.

To Attach a Queue to a Print Server

1. Select a file server from the Available File Server

drop-down list.

2. Select a queue from the Available Queues drop-down

list.

3. Click the Attach Queue button. The queue name will

appear in the Queues serviced by the printer list.

N O V E L L N E T W A R E S E T U P 9

To Delete a Queue

1. Highlight the name of the queue in the Available

Queues list.

2. Click the Delete Queue button. Answer Yes to the

prompt.

To Detach a Queue from a Print Server

1. Highlight a queue in the Queues serviced by the

printer list.

2. Click the Detach Queues button. Answer Yes to the

prompt. The queue name will be removed from the Queues serviced by the printer list.

To Send a Test Print to a Printer

1. Highlight a queue in the Queues serviced by the

printer list.

2. Click the Test Print button. Click OK to exit

Advanced Setup. If any configuration changes were

made, a Wizard box appears. When it is done configuring your changes, your printer will initialize. A sample print job will be sent to the selected queue and printed by the attached printer.

N O V E L L N E T W A R E S E T U P 10

To Manage an Existing Queue

1. Select a queue from the list and click the Manage

Queue button.

2. The Queue Manager dialog screen appears. This

dialog screen has two TABs: User and Operator.

3. To add a user to the Assigned Users list, click the

user name in the Available Users list then click the Add >> button.

4. To remove a user from the Assigned Users list, click

the user name in the Assigned Users list then click the <<Move button.

5. To add an operator to the queue, click the Operator

TAB, then click the user name in the Available Users list, then click Add >>.

6. To remove an operator from the queue, click the

Operator TAB, then click the user name in the Assigned Operators list, then click <<Move.

7. Once you have finished with queue management

click OK.

N O V E L L N E T W A R E S E T U P 11

NetWare 4.1X (NDS) Print Server setup with Setup Wizard

The DocuPrint C55/C55mp printer defaults will, in most cases, enable connection to Novell NetWare without adjustment.

NOTE: Token Ring ONLY - Speed and Source Routing must be set

to the correct values. (Defaults are 16 Mbits/SEC and Yes)

Procedure

1. Review the Print Settings page and VERIFY the following

settings:

• Ethernet or Token Ring (depending on NIC card) are

ENABLED.

• Connector is set correctly for either BNC, RJ45, or DB9.

Auto is the Default and will probably work for most

applications.

• Frame Type matches the frame type of the desired fileserver.

• Mode is set to your desired PDL (PostScript or PCL5C) or to

Auto Select. You may wish to set Mode to the desired type if only one PDL will be used.

• Print Server Name. If this printer is unconfigured, the

default print server name is the letter ‘X’ followed by the last six digits of the network card serial number.

2. Start the CentreWare DP application from your workstation. For

more detailed information about the operation of CentreWare DP refer to the chapter entitled CentreWare DP Software Instructions.

N O V E L L N E T W A R E S E T U P 12

3. Click your mouse once on the Setup Wizard button or open the

Printer menu and select Setup Wizard.

4. When the Setup Wizard Welcome screen appears, click Next >.

5. When the Select NetWare Server dialog box screen appears,

click once on the Install this device on an NDS Tree.

6. Select the desired NDS Tree.

7. If prompted, enter a user name and password for the desired Tree

and click Login. Once your desired tree is chosen, click Next>.

8. The Select Context dialog screen will appear and the default

context for the selected Tree will be displayed. To configure your printer for this context, click Next >. To select a different context click Change Context, select a new context from the list, click OK, then click Next >.

9. The Name the Device dialog screen will appear. You may enter

a new name for the printer you have selected, or keep the default name. Click Next >.

10. When the Select Queue dialog screen appears, you may select an

11. The Confirm Choices dialog screen will appear and display the

new Printer Name, new Name of Queue, Context, and Tree information you have supplied. Click Finish>. The Wizard progress box will appear.

12. After a few moments, the Congratulations dialog screen will

appear and a Startup page will print. Review this page to VERIFY that your Tree, Context, and Print Server name agree with those you chose in Setup Wizard.

13. Run a test print from a software application to verify the

operation of your printer.

N O V E L L N E T W A R E S E T U P 13

Advanced Setup for NDS (NetWare Directory Services) Network

Introduction

To Start Advanced Setup

1. Highlight a printer in the Printers list.

2. Select the Printer menu and Advanced Setup. Click

the NDS TAB and the NDS window will appear. The

Current Context, NDS Tree and the Print Server Context will be displayed on the upper portion of the NDS Server TAB.

To Change the NDS Tree

1. Click the Select Tree button. The Select Tree dialog

box screen appears. CentreWare DP will scan your network and create a list of trees available.

2. Select the Tree from the Trees drop-down list, or type

in the desired tree name. Click OK.

3. If prompted, enter a user name and password that has

supervisory (or equivalent) rights for the desired server. Click Login.

To Change the Print Server Context

1. Click the Select Context button.

2. Select a Context from the list or type in your selection

and click OK.

N O V E L L N E T W A R E S E T U P 14

To Create a Print Server

1. Click the Create Print Server button. The Create

Print Server dialog box screen appears.

2. Type the Print Server name in the Context text box

and click OK.

NOTE: You may choose a print server already defined from the tree control list and make edited changes to help you with naming conventions.

To Add/Remove a User, Operator or Printer

1. Highlight the print server name in the Print Layout

graphic. Click the Print Server Manager button. The Print Server Manager dialog screen appears with three TABS: the User TAB, the Operator TAB and the Printer TAB. Each TAB consists of an Available list and an Assigned list.

2. To add a user, operator or printer, highlight the

desired selection from the Available list and click Add>>. The selected item appears in the Assigned list.

3. To delete a user, operator or printer, highlight the

desired selection under the Assigned list and click <<Move.

To Manage a Printer

1. Highlight the print server name in the Print Layout

graphic. Click the Manage Printer button. The Manage Printer dialog screen appears. The dialog screen contains two TABs: Queue and Notify. Each TAB consists of two lists: Available and Assigned.

2. To assign a queue, highlight the desired selection in

the Available list and click Add>>. The selection will appear in the Assigned list.

3. If you have chosen to notify a user, click the Interval

button. The Notify Interval dialog box screen appears.

4. Set the notify interval and click OK.

5. To remove a queue or user to be notified, highlight the

desired selection in the Assigned list and click <<Move.

N O V E L L N E T W A R E S E T U P 15

N O V E L L N E T W A R E S E T U P 16

To Add/Remove Users or Operators to/from a Queue

1. Highlight the desired queue in the Print Layout.

Click the Manage Queue button. The Queue Manager window appears. The window contains four TABs: User, Operator, Create Queue, and Delete Queue.

2. Select the User or Operator TAB. The TABs consist

of two lists: Available and Assigned.

3. To add a user or operator to a queue, highlight the

desired selection in the Available list and click Add>>. The selection will appear in the Assigned list.

4. To remove a user or operator from a queue, highlight

the desired selection in the Assigned list and click <<Move.

To Create/Delete a Queue

1. Highlight the desired queue in the Print Layout.

Click the Manage Queue button. The Queue Manager window appears. The window contains four TABs: User, Operator, Create Queue and Delete Queue.

2. Select the Create Queue or Delete Queue TAB.

3. To create a queue, select the context and volume, then

type the new queue name in the Enter the new Queue name text box. Click the Create Queue button.

4. To delete a queue, select queue from the tree, then

click the Delete button.

N O V E L L N E T W A R E S E T U P 17

To Send a Test Print to a Printer

1. From the main NDS Tree window, highlight a queue

in the Print Layout list.

2. Click the Test Print button. Click OK to exit

Advanced Setup. If any configuration changes were made a wizard box appears. When it is done configuring your changes, your printer will initialize. A sample print job will be sent to the selected queue and printed by the attached printer.

N O V E L L N E T W A R E S E T U P 18

NetWare Troubleshooting

Introduction

Troubleshooting for the Windows-based PC consists of both hardware and software procedures.

The steps in each of these procedures should eliminate cabling, communication, and connection problems associated with directconnected ports.

Complete one of these procedures (based on the type of port being used), then run a test print from your software application. If the job prints, no further system troubleshooting will be necessary.

For problems with the appearance of your document, once it has printed, consult the Print Defect Troubleshooting chapter of the DocuPrint User’s Guide.

Requirements

• You are operating a Windows-based system with the CentreWare

DP software and at least one print driver installed.

• You are a NetWare Network Administrator OR administrative

person with ADMIN/SUPERVISOR or ADMIN/ SUPERVISOR EQUIVALENT login rights to the NetWare Server(s) servicing the DocuPrint printer.

• The instructions for these troubleshooting tasks assume a base

knowledge of NetWare.

N O V E L L N E T W A R E S E T U P 19

NetWare Troubleshooting Quick Check

1. VERIFY that the printer is plugged in, turned on, and connected

to an active network.

2. VERIFY that the Network Interface Card is receiving network

traffic by monitoring the LEDs on the back of the DocuPrint printer NIC. When the DocuPrint NIC is connected to a functioning network receiving traffic, its link LED will be green, and its traffic LED will be flashing rapidly.

3. VERIFY that the client is logged into the network and printing to

the correct print queue. Also verify that the user has access to the DocuPrint printer queue.

4. VERIFY that the DocuPrint NetWare print queue exists, is

accepting jobs, and has a Print Server attached. If not, try using Quick Setup in CentreWare DP to reconfigure the print queue. Reset the printer.

5. Print out the DocuPrint Printer Settings page. Note the IPX

Settings section located in the Connectivity Settings section of the Print Settings sheet. Verify that Printer Server is enabled. If not, enable it in the Control Panel and reset the printer. VERIFY Ethernet Type or Token Ring Type. If it is Adaptive, try setting it to the frame type your NetWare Server is using.

NOTE: To determine your NetWare IPX frame type, type config at

the Novell 3.1X, 4.1X console screen. On networks using multiple IPX frame types, it is CRITICAL that the frame type be set correctly.

6. VERIFY that the Primary Server is set. (Primary Server should

have been set during initial queue setup and installed using CentreWare DP.) If it is not set, use CentreWare DP to set it and reset the printer.

NOTE: Setting the Primary Server is extremely important on large

networks.

7. If the above quick checks fail to fix the Network Print problem,

contact Customer Service.

N O V E L L N E T W A R E S E T U P 20

Novell NetWare Troubleshooting Step-by-Step

Overview

The steps in this procedure should eliminate cabling, communication, and connection problems associated with network connected printers.

The steps are divided into two groups:

• Hardware Step-by-Step

• Software Step-by-Step

Software Step-by-Step assumes that you are connected to a Novell NetWare network with Windows 3.1X, Windows for Workgroups, or Windows 95 loaded on the client workstation.

Complete both of these procedures, then run a test print from your software application. If the job prints, no further system troubleshooting will be necessary. For print defects, refer to the Print Defect Troubleshooting chapter of the DocuPrint User’s Guide.

N O V E L L N E T W A R E S E T U P 21

Novell NetWare Hardware Step-by-Step

1. Check LED activity on the NIC card. Link (green) LED should

be ON whenever it is connected to an active network. Traffic (Yellow) LED should flicker with data reception.

2. VERIFY cable connections. If possible, substitute a new cable or

connectors from a known good system or printer.

3. Check the port to which your printer is attached (concentrator or

MAU). Connect a known good network device to it and test.

4. Print a Print Settings page from your DocuPrint printer. Use the

Control Panel’s Print menu to select Print Settings.

5. Review the Connectivity Settings area of the page and check for

these things:

Ethernet or Token Ring (depending on NIC card) are ENABLED.

NOTE: Token Ring ONLY - Speed and Source Routing must be set

to the correct values. (Defaults are 16 Mbits/SEC and Yes)

Connector is set correctly for BNC, RJ45, or DB9. Auto is the

Default and will probably work for most applications.

Frame Type matches the frame type of the desired fileserver.

NOTE: To determine your NetWare IPX frame type, type config at

the Novell 3.1X, or 4.1X console screen. On large networks, using multiple IPX frame types, it is CRITICAL that the frame type be set correctly.

Mode is set to your desired PDL (PostScript or PCL5C) or to

Auto Select. You may wish to set Mode to the desired type if only one PDL will be used.

N O V E L L N E T W A R E S E T U P 22

Primary Server (for NetWare 3.1X only) is set to the name of the

server which serves the print queue you have assigned to the DocuPrint printer.

Primary Tree (for NetWare 4.1X NDS only) is set for the correct

NDS tree name.

Context (for NetWare 4.1X NDS only) is set for the correct NDS

Context.

PServer Name is set for the name selected for this DocuPrint printer

to act as a print server.

6. If any changes are made, reset the printer. Once the printer has

been reset, allow the printer approximately two minutes to go through self test and then log into the network server.

7. Print out another Print Settings page to verify the items you

modified were set and retained.

N O V E L L N E T W A R E S E T U P 23

Novell NetWare Software Step-by-Step

1. Verify that CentreWare DP and a DocuPrint printer driver have

been loaded on the workstation.

In Windows 3.1X or Windows for Workgroups, check Print

Manager to see the DocuPrint printer listed as an available

printer.

In Windows 95, double click on My Computer (you may have

changed this name). Open the Printers folder to verify that there is an entry for the type of DocuPrint printer you installed.

2. Launch the CentreWare DP software.

In Windows 3.1X or Windows for Workgroups, locate the

CentreWare DP group and double click the CentreWare DP icon.

In Windows 95, click on the Start button and slide the highlight

up to the Programs entry. In the next fold-out window, slide the highlight up or down until you reach the CentreWare DP entry. Release the mouse button to launch.

3. For either Windows 3.1X or Windows 95 platform, check the

Printers window at the left side of the CentreWare DP screen for the printer’s name. If no names appear, your station is unable to find a printer on the network. Perform the steps in the section entitled Hardware Step-by-Step to verify your printer’s settings, then return to this procedure.

4. If the desired printer’s name appears, your printer is

communicating through the network. Select the desired printer. If a communications error message appears, your printer is not able to communicate with your workstation. Perform the steps in the section entitled Hardware Step-by-Step to verify your printer’s settings, then return to this procedure.

N O V E L L N E T W A R E S E T U P 24

5. Highlight the Diagnostics drop-down menu and select Printer

Maintenance.

6. A new dialog box screen will appear with consumables

information about the printer you selected. Close this dialog box.

7. With the printer still selected, select the Printer drop-down menu

and highlight the Advanced Setup entry.

8. Under this menu will be a sub-menu for NetWare. Select this

option.

9. When the Advanced Setup dialog screen appears, verify the

information contained on this screen against the information contained in the connectivity setting portion of the Print Settings page. Check for BOTH of these items:

• Primary Server has the server name listed on the Print Settings

page.

• Check the queue name the DocuPrint printer is set to service. If

necessary, create a new queue to test the printer.

10. Exit this window and select the Tools drop-down menu.

11. Select the Send File... menu item.

12. When the Download Files dialog box screen appears, select the

proper directory and file for downloading. Be sure this is a known good file with no errors.

13. Click OK to download the file to your DocuPrint printer.

14. Check the printer to verify that the print job has printed. If the

job has not printed, consult the IPX settings and connector settings on the Print Settings page.

N O V E L L N E T W A R E S E T U P 25

15. At the CentreWare DP main screen, select the Printer drop-

down menu. Highlight the Properties entry.

16. Once Properties is selected, highlight Connections.

17. Select the Network Card TAB. A new dialog box screen is

brought to the front and displays information about frame type and connectors.

18. Be certain the card is enabled and the connector and frame type

are correct.

19. If any changes are made, reset the printer from the Control Panel

and allow two minutes for the printer to reattach to the desired fileserver.

20. Run a test print again. If the test print does not print, contact

Customer Service.

W I N D O W S 1

Chapter 4 Windows Peer-to-Peer Network

Setup

W I N D O W S 2

Chapter Four Contents

Chapter Introduction...................................................................................................4

Purpose of this Chapter.......................................................................................... 4

Objective ...............................................................................................................4

Requirements.........................................................................................................4

Software Installation.............................................................................................5

Software Install for Windows 3.X, Windows for Workgroups, & NT 3.5 (3.51).5

Software Install for Windows 95............................................................................. 7

Software Install for Windows NT 4.0 ......................................................................9

Windows 95 Peer-to-Peer Network....................................................................10

Requirements........................................................................................................... 10

Step-by-Step Setup (Peer-to-Peer, NetBEUI)........................................................... 11

Windows NT 3.51 Peer-to-Peer Network...........................................................14

Requirements........................................................................................................... 14

Quick Install Steps (TCP/IP Protocol)....................................................................... 15

Quick Install Steps (DLC/LLC Protocol).................................................................... 18

Quick Install Steps (AppleTalk Protocol)................................................................... 20

Windows NT 4.0X Network............................................................................... 24

Introduction.............................................................................................................. 24

Preliminary Steps..................................................................................................... 24

Quick Install Steps (TCP/IP Protocol)....................................................................... 25

Quick Install Steps (DLC/LLC Protocol).................................................................... 28

Quick Install Steps (AppleTalk Protocol)................................................................... 30

Windows for Workgroups Peer-to-Peer Network ...............................................32

Requirements........................................................................................................... 32

Step-by-Step Setup (Peer-to-Peer, NetBEUI)........................................................... 33

W I N D O W S 3

Windows Troubleshooting..................................................................................36

Introduction.............................................................................................................. 36

Requirements........................................................................................................... 36

Windows (all versions) Quick Check ........................................................................ 37

Windows 95 Troubleshooting ................................................................................... 38

Procedure............................................................................................................ 38

Windows NT 3.5X Troubleshooting (TCP/IP Protocol).............................................. 40

Procedure............................................................................................................ 40

Windows NT 3.5X Troubleshooting (DLC/LLC Protocol)........................................... 43

Procedure............................................................................................................ 43

Windows NT 3.5X Troubleshooting (AppleTalk Protocol).......................................... 45

Procedure............................................................................................................ 45

Windows NT 4.0 Troubleshooting (TCP/IP).............................................................. 50

Procedure............................................................................................................ 50

Windows NT 4.0 Troubleshooting (DLC/LLC)........................................................... 52

Procedure............................................................................................................ 52

Windows NT 4.0 Troubleshooting (AppleTalk).......................................................... 54

Procedure............................................................................................................ 54

Chapter Introduction

Purpose of this Chapter

The purpose of this chapter is to provide detailed information on Software Installation, Initial Testing, and Troubleshooting (if required) for the setup of your DocuPrint printer operating under the various Windows versions.

This task would ordinarily be performed by an experienced Systems Administrator.

Objective

The objective of this chapter is to provide the required information to enable you to connect and set up your DocuPrint printer on your network as quickly as possible.

Requirements

Basic requirements for network printer connection and setup are listed for various workstation operating systems within the sections contained in this Technical Information Guide chapter.

W I N D O W S 4

In general, the requirements needed for printer connection and setup include:

• A workstation with the appropriate operating system software

installed for that station.

• A working knowledge of the operating system being used on your

workstation.

• A network card installed in the DocuPrint printer, together with

appropriate cabling to link the card to your network. Refer to the chapter entitled Printer Connection and Setup for details on network card and cabling information.

Software Installation

The Windows software Installer supplied with your DocuPrint C55 or C55mp printer is designed to make one set of disks install the drivers and CentreWare DP application program for all Windows-based systems.

Software Install for Windows 3.X, Windows for Workgroups, & NT 3.5 (3.51)

Software installation is accomplished using the DocuPrint installer

which will automatically detect which version of Windows is being run and load the appropriate print drivers and Centreware DP for that version.

CentreWare DP is the Administration tool that allows configuration

and monitoring of your DocuPrint printer.

1. Insert the CD-ROM into your CD-ROM drive.

W I N D O W S 5

2. At the Program Manager screen, click on the FILE drop-down

menu.

3. Select the RUN command. A dialog box will prompt you for the

Command Line.

4. TYPE <drive>\xrxsetup (substitute your drive letter for

<drive>).

W I N D O W S 6

5. Choose the desired language and click NEXT>.

6. After a few moments, the Install Shield Wizard will load. A new

dialog screen with installation options will appear. Select from one of these options:

• Typical Installation

Choosing this mode will automatically copy all necessary software to your hard disk in a predetermined directory.

• Custom Installation

Choosing this mode will give you control over which files are copied to your hard drive and where they are placed.

• Disk Image Copy

Choosing this mode gives you the ability to copy the entire disk set to a local or network drive. This mode is recommended to install the DocuPrint drivers and CentreWare DP software to multiple stations on a network.

7. Once you have selected your installation mode, click Next>.

8. From the Select Printer screen, choose the type of printer you are

installing, then click Next>.

9. Follow the prompts (these will vary depending on the Install

Mode selected). Be sure to provide the correct disks when requested.

10. When prompted, remove all disks. For network printing,

CentreWare DP will perform all fileserver and queue setup. Details on Centreware DP are available in the chapter entitled CentreWare DP Software Instructions.

Software Install for Windows 95

Software installation is accomplished using the DocuPrint installer which will automatically detect which version of Windows is being run and load the appropriate print drivers and CentreWare DP for that version. CentreWare DP is the Administration tool that allows configuration and monitoring of your DocuPrint printer.

For details on the operation of CentreWare DP, review the chapter in this manual entitled CentreWare DP Software Instructions.

1. Insert the CD-ROM into your CD-ROM drive.

2. Click once on the Start button.

3. Select the RUN command. A dialog box will prompt you for the

Command Line.

4. TYPE <drive>\xrxsetup (substitute your drive letter for

<drive>).

5. Choose the desired language and click NEXT>.

W I N D O W S 7

6. After a few moments, the Install Shield Wizard will load. A new

dialog screen with installation options will appear. Select from one of these options:

• Typical Installation

Choosing this mode will automatically copy all necessary

software to your hard disk in a predetermined directory.

• Custom Installation

Choosing this mode will give you control over which files are

copied to your hard drive and where they are placed.

• Disk Image Copy

Choosing this mode gives you the ability to copy the entire

disk set to a local or network drive. This mode is recommended to install the DocuPrint drivers and CentreWare DP software to multiple stations on a network.

W I N D O W S 8

7. Once you have selected your installation mode click Next>.

8. From the Select Printer screen, choose the type of printer you are

installing then click Next>.

9. Follow the prompts (these will vary depending on the Install

Mode selected). Be sure to provide the correct disks when requested.

10. When prompted, remove all disks. For network printing,

CentreWare DP will perform all fileserver and queue setup. Details on Centreware DP are available in the chapter entitled CentreWare DP Software Instructions.

Software Install for Windows NT 4.0

CentreWare DP software installation is accomplished using the DocuPrint installer. For details on the operation of CentreWare DP, review the chapter in this manual entitled CentreWare DP Software Instructions.

Windows NT 4.0 print drivers must be installed using the Add Printer function.

1. Insert DocuPrint C55 CD-ROM in your in your CD-ROM drive.

2. Click once on the Start button and select Settings, then on the

fold out menu select Printers.

3. Double-click the Add Printer icon. The Add Printer Wizard

will start. Select My Computer and click Next>.

4. Select the port for the printer (LPT1:,LPT2:, etc).

5. The listing screen for manufacturers will appear. Click Have

Disk. At the next screen choose the Browse button to locate the print driver file.

W I N D O W S 9

6. The files for drivers may be found in the \instal\Winnt40

directory. Both PCL and PostScript drivers may be selected from that directory.

7. After selecting the appropriate driver click OK. In the next

screen, verify the driver name you have chosen and clickNext>.

8. The next screen will allow you to change the name of your printer

and decide whether it will be the default printer. Make your selections and click Next>.

9. A new screen appears which enables the sharing of the printer. If

you share your printer be sure you select the operating systems which will be using the printer and click Next>.

10. It is recommended that from the next page you select Yes to print

a test page, then click Finish.

W I N D O W S 10

Windows 95 Peer-to-Peer Network

Requirements

• A network card installed in the printer with appropriate cabling

connected to your network.

• A workstation with Windows 95 software installed.

• Working knowledge of Windows 95.

W I N D O W S 11

Step-by-Step Setup (Peer-to-Peer, NetBEUI)

1. Load your DocuPrint C55/C55mp CD-ROM.

2. Go to your printer’s Control Panel and print the Print Settings

page. Details are in this document in the section entitled Print the Print Settings Page.

3. Check the Print Settings page and verify that both NetBEUI

protocol and desired connector are enabled.

4. On the settings page note the NetBEUI Name, Service Name, and

hardware address of the Network Interface Card.

5. Run the Setup program located in the ,

<drive_letter>\instal\utility\WFW95P2P folder on your CDROM. Follow the prompts and enter information as necessary. The setup program will require you to restart Windows.

6. At the Welcome screen click Next>.

7. The Destination Location screen will appear, showing where the

files will be installed. Change the directory with the Browse button, or click Next>.

W I N D O W S 12

8. A new screen will appear requesting a backup directory. Change

the directory with the Browse button, or click Next>.

9. A new screen will appear requesting a spool directory. Change

the directory with the Browse button, or click Next>.

10. A new screen will appear requesting a new folder’s name. You

may type a new folder name, or select an existing folder from the list, then Click Next>.

11. An information screen will appear and display the spool directory

and print queue name for the queue you just installed. Note this information to be used when connecting a port to this queue.

12. If you wish to view the ReadMe file click Yes, otherwise click

No.

13. When your system restarts find the DLL Tool program group and

double-click the Xerox DLL Config icon.

14. The Configuration Option screen appears. Choose Add Xerox

Printer Queue and click Next>.

15. Enter the MAC address of your printer’s network card and click

Next>.

16. A new screen entitled Adding a New Queue will appear. Select

the Xerox printer model and click Next>.

W I N D O W S 13

17. A new screen entitled Adding a New Queue will appear. Enter

the desired printer port name and click Next>.

18. An information screen will appear. Note the port name displayed.

It should contain the logical drive name and path of the location of your spool directory. Click Next>.

19. Select Exit. Click Next>.

20. You will be returned to the configuration screen. Select the radio

button to reboot your computer. Click Finish.

21. The print queue will be created. Start your windows Control

Panel and double-click Printers.

22. Select a printer with the right mouse button. Select the Properties

entry in the cascade menu.

23. Select the Details TAB and use the Ports drop-list menu to

choose the queue you created during installation. Click OK.

24. Open an application and print a test page to verify operation.

W I N D O W S 14

Windows NT 3.51 Peer-to-Peer Network

Requirements

• A workstation with Windows NT installed.

• Working knowledge of Windows NT.

• A network card installed in the printer with appropriate cabling

connected to your network.

Quick Install Steps (TCP/IP Protocol)

1. Install the Network Interface Card in the printer (if not already

installed). Details are in this document in the section entitled Installation of the Network Interface Card.

2. Connect appropriate cabling from printer to network. Details are

in this document in the section entitled Network Cable

Connection.

3. Refer to the section in this document entitled Set An IP Address

and perform one of the provided procedures to set an IP address for your printer.

4. Print the Print Settings page. Details are in this document in the

section entitled Print The Print Settings Page.

5. Check the Print Settings page and verify that both proper protocol

and desired connector are enabled.

W I N D O W S 15

6. Note the DocuPrint TCP/IP address.

7. Verify that “Microsoft TCP/IP Printing” is loaded.

8. From your desktop, open the Main Group

9. Double-click the Control Panel icon.

10. Double-click Network icon. Use the mouse and scroll through

the Installed Network Software list. Verify that the “Microsoft TCP/IP Printing” is listed in the Installed Network Software window.

W I N D O W S 16

11. If this software is not present, click Add Software and install it

using the documentation provided by Microsoft.

12. From your desktop, open the Main Group

13. Double-click the Control Panel icon.

14. Double-click Printers icon.

15. Print Manager executes.

16. Create a new printer in the Print Manager window: To do this:

17. Pull down the Printer drop-down menu and select Create

Printer.

18. From the Create Printer dialog box, name the printer and select

a print device.

19. Name the printer queue by typing in a name in the Printer Name:

type in field.

20. Select the DocuPrint print driver from the Driver: pull-down

window.

21. If the DocuPrint driver does not appear in this list, then you must

install the driver before you continue by selecting Other.. in this window. You will need the DocuPrint C55 CD-ROM.

W I N D O W S 17

22. From the Create Printer dialog box you must now select a

printer device:

23. Select Print to: and pull down this window and select Other...

This will open up the Print Destinations window. Select LPR Port from the Print Destinations window and select OK.

24. This will open up the Add LPR compatible printer window.

Type in the IP address of the DocuPrint printer and “ps” for the printer name and select OK. Note that the printer name is case sensitive.

25. To Share the printer, click in the check box next to Share this

printer on the network. If the printer will not be shared, move to the next step.

26. Select OK to close the Create Printer window. You can now

print to the printer. If you shared it, your NT clients can now also print.

27. Send a print job to the printer.

28. Check the print job for print quality. If print quality problems

exist, use the print quality section of the DocuPrint C55/C55mp User Guide to correct the problem.

29. If your print job did not print, see the Troubleshooting section for

your operating system in this chapter of the DocuPrint C55/C55mp Technical Information Guide to correct the problem.

W I N D O W S 18

Quick Install Steps (DLC/LLC Protocol)

1. Install the Network Interface Card in the printer (if not already

installed) using the instructions included with the card.

2. Connect appropriate cabling from printer to network. Details are

in this document in the section entitled Network Cable Connection.

3. Print the Print Settings page. Details are in this document in the

section entitled Print The Print Settings Page.

4. Check the Print Settings page to verify that both proper protocol

and desired connector are enabled.

5. Insert the install disk 1 in drive A: or the DocuPrint C55 CD-

ROM in your CD-ROM drive at the Windows NT fileserver.

6. Use your mouse to double-click the Control Panel icon.

7. Double-click the Printers icon.

8. Click Printers from the Print Manager menu bar.

9. Select Create Printer from the drop-down menu using the mouse.

Then enter a unique printer name in the field provided.

10. Click the drop-down arrow in the Drivers area.

11. Scroll to the bottom of the list and click Other...

12. Click the OK button.

13. Scroll the list if necessary and select the desired Printer and click

OK.

14. When driver is installed, enter a description in the Create Printer

Description area.

W I N D O W S 19

15. Click the drop-down arrow in the Print to: area.

16. Scroll to the Other... entry.

17. Click on Hewlett-Packard Network Port in the Available Print

Monitors box and click OK.

18. Enter a unique name for the port to be used in the area provided.

19. Choose the Port Address from the list of ports, then click OK.

20. To share the printer, check the Share this printer check box on

the network.

21. Enter a Share Name and Location and click OK.

22. Reboot your Windows NT server and log in normally.

23. Send a print job to the printer.

24. Check the print job for print quality. If print quality problems

exist, use the print quality section of the DocuPrint C55/C55mp User Guide to correct the problem.

25. If your print job did not print, see the Troubleshooting section for

your operating system in this chapter of the DocuPrint C55/C55mp Technical Information Guide to correct the problem.

W I N D O W S 20

Quick Install Steps (AppleTalk Protocol)

1. Install the Network Interface Card in the printer (if not already

installed). Details are in this document in the section entitled Installation of the Network Interface Card.

2. Connect appropriate cabling from printer to network. Details are

in this document in the section entitled Network Cable

Connection.

3. Print the Print Settings page. Details are in this document in the

section entitled Print The Print Settings Page.

4. Check the Print Settings page to verify that both proper protocol

and desired connector are enabled.

5. Note the DocuPrint Printer Name and Zone on the Print

Settings page.

6. Printer Name can be found in the General Information area of

the Print Settings sheet.

7. Zone can be found in the Connectivity Settings area of the Print

Settings page under EtherTalk Zone. The default for EtherTalk

Zone is *. (*=Default Zone defined on the network)

8. Verify that AppleTalk is loaded. To do this you must be logged

in at the NT Server. Follow the steps below:

W I N D O W S 21

9. Use the mouse and open the Main Program Group

10. From the Main group double-click the Control Panel icon.

11. In the Control Panel group double-click the Network icon.

12. Verify that the “AppleTalk Protocol” (Services for Macintosh

on NT Servers) is listed in the “Installed Network software” window. You may need to scroll the window to see the AppleTalk entry.

13. If AppleTalk Protocol (Macintosh Services) is NOT loaded, load

this AppleTalk Protocol software with the [Add Software] button. Refer to your Windows NT documentation for the procedure needed to add this software

14. Click the Close button in the Network Settings window. This

will return you to the Control Panel window.

15. Double-click on the Printers icon. The Windows NT Print

Manager window appears.

16. Create a new printer in the Print Manager window. To do this,

click once on the Printer entry on the menu bar at the top of the window. A pull-down menu appears.

17. Use the mouse to select the Create Printer entry and release the

mouse button. The Create Printer dialog box will open.

18. From the Create Printer dialog box name the printer.

19. Name the printer queue by entering a name in the Printer Name

field.

W I N D O W S 22

20. Use the mouse to select the Xerox DocuPrint printer driver from

the Driver pull-down window. Do this by clicking once on the arrow symbol at the right of the entry box. It may be necessary to scroll the list to find the Xerox DocuPrint printer entry.

NOTE: If the DocuPrint driver does not appear in this list, then you must install the driver before you continue by selecting Other.. in this window. You will need the DocuPrint CD-ROM.

21. From the Create Printer menu you must now select a printer

device:

22. Use the mouse and click once to select Print to:

23. Pull down this window with the arrow on the side of the drop-

down box, scroll down to the bottom, and select Other... This opens up the Print Destinations window.

24. Select “AppleTalk Printing Devices” from the Print

Destinations window.

25. Use your mouse to click OK.

26. Refer to the Print Settings page to determine the DocuPrint

AppleTalk Name and Zone.

27. Use the mouse to select an appropriate zone and AppleTalk

device.

28. This will cause NT to scan your network for available AppleTalk

print devices.

29. Click once on OK to pick the DocuPrint C55 as the desired

AppleTalk printing device.

NOTE: Normally you should see multiple AppleTalk zones in the AppleTalk Printing Devices window. If you do not, this could mean that there are no AppleTalk routers on your network. If this is the case, then zones will NOT display in the AppleTalk Printing Devices window.

Xerox DocuPrint C55, DocuPrint C55mp Technical Information Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Document Introduction

Purpose of this Document

Purpose of this Section

Objective

Requirements

How Can I Print This?

How do I find what I want?

Other Information Resources

Table of Contents – Document Overview

First Time Printer Setup

Configuration of an Existing Printer

Maintenance of Your Printer

Installation of Printer Options

Technical Information Guide Hot Index

Chapter Two Connecting to your Network

Chapter Three...Novell NetWare Setup

Chapter Four...Windows Peer-to-Peer Network Setup

Chapter Five...Macintosh Network Setup

Chapter Six...UNIX Network Setup

Chapter Seven...OS/2 Network Setup

Chapter Eight...CentreWare DP Software Instructions

Chapter Nine...Internet Printing Services

Chapter Ten...DocuPrint C55 Control Panel

Chapter Eleven...Error Codes

Chapter Twelve...Administrative Maintenance

Chapter Thirteen...Printer Specifications

Chapter Fourteen...Optional Hardware

Safety Notes

Electrical Safety

Laser Safety

Maintenance Safety

Operational Safety

Ozone Safety

Special Notices

FCC Notices…USA

Certifications…Canadian

European Markets

EN55022

Safety Extra Low Voltage Safety Approval

C O N N E C T I N G T O Y O U R N E T W O R K 1

Chapter Two Contents

Chapter Introduction

Purpose of this Chapter

Objective

Requirements

Organization

Quick Steps For Connection & Setup

Installation of the Network Interface Card (NIC)

Network Cable Connection

Ethernet/EtherTalk Network Card LED Descriptions

Ethernet/EtherTalk Network Interface Card Legend

Token Ring/TokenTalk Network Interface Card Legend

Set an IP Address

Dynamic Addressing Setup

Dynamic Addressing (RARP/BOOTP)

Dynamic Addressing (DHCP)

Static Addressing Setup

Setting a SUBNET MASK at the Control Panel

Setting DEFAULT GATEWAY at the Control Panel

Setting up APPSOCKET

Print the Print Settings Page

Where do I go from here?

Chapter Three Contents

Chapter Introduction

Purpose of this Chapter

Objective

Requirements

NetWare 3.1X Print Server setup with Setup Wizard

Procedure

Advanced Setup in Bindery Mode

Introduction

To Start Advanced Setup

To Change the Primary Server your Printer Will Service

To Create a Print Server

To Add/remove a User or Operator

To Notify a User