Xerox DocuPrint C525 A Quick Reference Guide

DocuPrint C525 A
Setup and Quick Reference Guide
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Microsoft, Windows, Windows NT, Windows Server are either registered trademarks or trademarks of Microsoft
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Permission has been obtained from Microsoft Corporation for use of software screen shots.
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All product/brand names are trademarks or registered trademarks of the respective holders.
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To lessen the effect on the environment, this manual is manufactured with recycling in mind. After the product has been used, please send this manual for recycling.
Damage related to computer virus
Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus.
Important
c This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied
or modified in whole or part, without the written consent of the publisher.
d Parts of this manual are subject to change without prior notice. e We welcome any comments on ambiguities, errors, omissions, or missing pages. f Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized
operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.
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Fuji Xerox Co., Ltd.

Preface

Thank you for choosing this DocuPrint C525 A. This is a guide on operating this printer and the important points to note. To understand the features fully and to use the printer correctly and effectively, please read this guide before using it.
Keep this guide handy for a quick reference on using the printer.
This guide is written with the assumption that you are familiar with the basic knowledge, and way of operating your computer environment and network environment.
In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.
Remember to read also the “Safety Notes” in this manual.
This product is a “Class I Laser System” that does not emit dangerous laser beam. Operate the machine according to the instructions in the manual. Do not carry out any operation not mentioned in the manual. Otherwise, it may lead to unforeseen accident or machine breakdown.
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Preface 3

Features in Brief

4 Features in Brief

Types of Manuals

Setup and Quick Reference Guide
Explains the way of installation, loading paper, and troubleshooting of this printer.
User Guide (PDF)
Explains printer settings, and describes control panel menu items and daily care in detail. Refer to All the contents of the Setup and Quick Reference Guide are included except the installation of this printer. This PDF file is included in the CentreWare CD-ROM.
Documentation in the CentreWare CD-ROM (HTML)
Explains how to set the printer environment and how to install the print driver and our company software.
The Online Help for the CentreWare Internet Services
Explains how to set the items and features of CentreWare Internet Services.
The Online Help for the print driver
Explains how to set the items and features of the print driver.
Installation Guide
Explains the installation procedure of each optional accessory. This manual is bundled with each optional product.
“Contents of the User Guide (Reference)”.

Conventions

1. In this guide, “computer” refers to both the personal computer and workstation.
2. The following icons are used in this guide:
Important Indicates important information
which you should read.
Note Indicates additional information
on operations or features.
Refer to Indicates reference sources.
3. The following conventions are used in this guide:
Refer to “xxx”: The cross-reference is
within this guide.
Refer to xxx : The cross-reference is not
within this guide.
[ ] : Indicates items displayed
on the computer and the printer control panel. Also indicates the title of printed reports/lists from the printer.
< > : Indicates items such as
hard buttons and indicators on the keyboard and printer.
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Note
• Adobe
Acrobat Reader needs to be installed to display PDF files. Install the Acrobat Reader using the CentreWare CD-ROM first if it is not already installed.
Types of Manuals 5

Contents

Preface ................................................. 3
Features in Brief ................................... 4
Types of Manuals ................................. 5
Conventions ......................................... 5
Contents ............................................... 6
Contents of the User Guide
(Reference) ........................................ 7
Safety Notes......................................... 8
1 Installing the Printer ..................... 12
Checking the Package Contents, Unpacking
the Printer ................................................ 12
Installing the Optional Accessories.......... 12
Installing the Additional Memory .......... 13
Installing the Network Expansion Card 13 Connecting the Power Cord to Switch On the
Printer ...................................................... 14
Installing the Toner Cartridge .................. 14
Installing the Drum Cartridge ................... 16
Connecting Interface Cable ..................... 16
Loading Paper ......................................... 17
Loading Paper in the Bypass Tray ....... 17
Loading Paper in Paper Trays
(Optional) ........................................... 18
Using the Extension Output Tray ......... 18
Printing Reports/Lists .............................. 19
2 Setting the Printer Environment... 20
Supported Environment........................... 20
Setting IP Address ................................... 21
Setting Printer Configurations via Centre-
Ware Internet Services ............................ 22
Installing the Print Driver ......................... 24
5 About Paper ................................. 28
About Paper............................................. 28
Usable Paper .......................................28
Unusable Paper ................................... 30
Loading Paper ......................................... 31
Loading Envelopes ............................... 31
Setting Paper Sizes and Types ............31
6 List of Menu Items on the Control
Panel............................................ 32
7 Troubleshooting ........................... 34
When Paper Jams ................................... 34
When Inside the Printer Gets Dirty .......... 36
Problems With the Printer ........................ 37
Problems With the Print Quality ............... 40
Error Messages Displayed at the Control
Panel........................................................ 43
A Appendix ...................................... 44
Optional Accessories and Consumables . 44
Optional Accessories ........................... 44
Consumables .......................................44
Regular Replacement Parts .................45
How to Obtain Product Information.......... 45
Latest Print Driver ............................... 45
Upgrading the Firmware Version of This
Printer ...................................................45
Index................................................... 46
3 Basic Operations ......................... 25
Switching On and Off the Power ............. 25
Switching On the Power ....................... 25
Switching Off the Power ....................... 25
Power Saver Modes ................................ 25
Canceling Printing ................................... 26
4 Printing From the Computer ........ 27
Examples of Useful Printing Functions in
the Properties Dialog Box .................... 27
6 Contents

Contents of the User Guide (Reference)

Preface Types of Manuals Using This Guide Contents Contents of the Setup and Quick Reference Guide (Reference) The Objective of the International Energy Star Program Illegal Copies and Printouts
1 Basic Operations...................... 11
1.1 Main Components and Their Functions
1.2 Switching On and Off the Power
1.3 Power Saver Modes
1.4 Canceling/Checking Printing
1.5 Displaying Optional Accessory Configuration and Paper Tray Settings
2 Printing ..................................... 20
2.1 Printing From the Computer
2.2 Printing on Envelopes/ Transparencies
2.3 Printing on Custom Size Paper
3 About Paper ............................. 27
3.1 About Paper
3.2 Loading Paper
3.3 Setting the Paper Sizes and Types
5 Troubleshooting........................ 45
5.1 When Paper Jams
5.2 When Inside the Printer Gets Dirty
5.3 Problems With the Printer
5.4 Problems With the Print Quality
5.5 Message List
5.6 Network Related Troubles
5.7 About Custom Mode
6 Daily Care................................. 61
6.1 Replacing Consumables
6.2 Printing Reports/Lists
6.3 Checking / Managing the Printer Status on a Web Browser
6.4 Checking Printer Status via SimpleMonitor
6.5 Checking Printer Status via E-mail
6.6 Checking Printed Pages
6.7 Cleaning the Printer
6.8 When Moving the Printer
A Appendix .................................. 81
A.1 Specifications A.2 Optional Accessories and
Consumables
A.3 Life of Consumables and Regular
Replacement Parts
A.4 How to Obtain Product Information A.5 Glossary
Index
4 Setting on the Control Panel .... 34
4.1 Overview of the Menu
4.2 Description of Menu Items
4.3 Menu List
: Described in the User Guide only.
Contents of the User Guide (Reference) 7

Safety Notes

For your own safety, please read this page carefully before using the machine.
Graphic symbols used throughout this guide
Used for items that if not followed strictly, can lead to severe or fatal injuries.
Used for items that if not followed strictly, can cause injuries to user or damages to the machine.
A symbol for items to pay attention to when handling the machine. Follow instructions carefully to use machine safely.
Heated surface Flammable Electric shock Pinched fingers
A symbol for prohibited items. Follow instructions carefully to avoid any dangerous acts.
A symbol for items that must be performed. Follow instructions carefully to carry out these essential tasks.
For Installation & Relocation
Do not place the machine in a hot, humid, dusty, or poorly ventilated environment. Prolonged exposure to these adverse conditions can cause fire or electric shock.
Do not place the machine near heaters or volatile, flammable, or combustible materials such as curtains that may catch fire.
Prohibited No fire Do not
tear down
Instructions Unplug Ground/Earth
When lifting the machine, one facing the front of the machine (control panel) and the other facing the back, should firmly grip the recessed areas on the bottom part of both sides of the machine. Never try to lift the machine by gripping any other areas. Lifting the machine by gripping any other areas can cause the machine to fall and result in injuries.
Do not
touch
Place the machine on a level and sturdy surface that can withstand the machine weight. If tilted, the machine may fall over and cause injuries.
The machine weighs 28.0 kg for a standard configuration (including consumables). When moving the equipment, make sure that there are two or more persons carrying it.
8 Safety Notes
When lifting the machine, get a firm footing and bend your knees to avoid possible injuries to your back.
The machine has ventilation holes on the side and rear panels. Ensure that the machine is installed with a minimum clearance of 400 mm from the rear vent to the wall, 100 mm from the left vent to the wall, and 300 mm from the right vent to the wall. A poorly ventilated machine can cause excessive internal heat and fire. The accompanying diagram shows the minimum clearances required for normal operation, consumables replacement, and maintenance to ensure your machine operates at peak performance.
100 mm
425 mm
For Power & Earth Connection
Use only the power cord specified for this printer. Using a different cord may cause fire or electric shock. Also, do not use the machine’s power card with other equipment.
The power specifications are listed below. The specifications that apply to your machine depend on your machine configuration. Connect the power plug only to a properly rated power outlet. Otherwise, it can cause fire or electric shock. If in doubt, contact our Customer Support Center or your dealers.
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422 mm
When moving the machine, be sure to unplug the power cord from the outlet. If the machine is moved with the power cord connected, it can cause damage to the cord which could result in fire or electric shock.
When moving the machine, do not tilt it more than 10 degrees. If tilted excessively, the machine may fall over and cause injuries.
400 mm370 mm
300 mm
• Rated voltage 110 - 127 V Rated frequency 50/60 Hz
• Rated voltage 220 - 240 V Rated frequency 50/60 Hz
Ensure that the plug connection is free of dust. In a damp environment, a contaminated connector can draw a non­negligible amount of current that can generate heat and eventually cause fire over an extended period of time.
Always use the power cord provided with your machine. When an extension power cord is required, always use a properly rated cord.
• In Japan: 125 V/15 A
• In other countries: Contact our Customer Support Center or your dealers.
If you use a cord with an unspecified current rating, the machine or plug may emit smoke or become hot to the touch externally.
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If the duplex unit (optional), 250 sheet or 500 sheet feeder (optional) has been installed, uninstall it before moving the printer. If these are not fixed securely to the printer, they may fall to the ground and cause injuries. For details on how to uninstall the optional accessories, refer to each manual that is provided with each accessory.
Do not attempt to rework, pull, bend, chafe, or otherwise damage the power cord. Do not place a heavy object on the cord. A damaged cord can cause fire or electric shock.
Never touch a power cord with wet hands. Danger of electric shock exists.
Safety Notes 9
Stop operation immediately if your machine produces smoke, excessive heat, unusual noise, or smell, or if water is spilt onto the machine. These conditions can cause fire. Immediately switch off and unplug the machine, and contact our Customer Support Center.
To prevent fire or electric shock, connect the printer correctly to a properly rated electric outlet. If in doubt, contact our Customer Support Center.
If the power cord is broken or insulated wires are exposed, ask our Customer Support Center or your dealers for a replacement. Using a damaged cord can cause fire or electric shock.
Do not unplug or replug the machine while it is on. Unplugging a live connector can deform the plug and cause fire.
If you notice any unusual conditions, contact our Customer Support Center or your dealers.
Switch off the machine before connecting the interface cable or optional product. Connecting the cable or optional product with a live machine can cause electric shock.
For Machine Operation
Do not place any liquid container such as a vase or coffee cup on the machine. Spilt water can cause fire or electric shock.
Do not place any metal parts such as staples or clips on the machine. If metal and flammable parts get into the machine, they can short-circuit internal components, and cause fire or electric shock.
When unplugging the machine, grasp the plug instead of the cord. Forcibly pulling on a cord can damage it and cause fire or electric shock.
Be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning, maintenance, or fault clearance. Access to a live machine’s interior can cause electric shock.
When the machine is not used over an extended period of time, switch it off and unplug it. If an unused machine is left connected to a power source for a long period, degraded insulation can cause electric shock, current leakage, or fire.
Once a month, unplug the machine and check the power cord for the following:
• The power cord is plugged firmly into a receptacle.
• The plug is not excessively heated, rusted, or bent.
• The plug and receptacle are free of dust.
• The cord is not cracked or frayed.
If debris (metal or liquid) gets into the machine, switch off and unplug the machine. Contact our Customer Support Center or your dealers. Operating a debris-contaminated machine can cause fire or electric shock.
Never open or remove machine covers that are secured with screws unless specifically instructed in the manual. A high voltage component can cause electric shock.
Do not try to alter the machine configuration, or modify any parts. An unauthorized modification can cause smoke or fire.
This equipment is certified as a Class 1 laser product under IEC60825-1 (Class 1). This means that the machine does not emit hazardous laser radiation. Since radiation emitted inside the machine is completely confined within the protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Do not perform any operation apart from the instructions given in the manual. There may be a danger of laser beam leakage.
10 Safety Notes
Do not play this CD-ROM using an incompatible CD-ROM player. Playing at high volume levels can cause hearing damage and speaker failure.
Never touch a labeled area found on or near the heat roller. You can get burnt. If a sheet of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns. Switch off the machine immediately, and contact our Customer Support Center or your dealers.
For Consumables
Never throw a drum cartridge into an open flame. Toner remaining in the cartridge can cause an explosion and you can get burnt.
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Never throw a toner cartridge into an open flame. It can cause an explosion and you can get burnt.
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When removing jammed paper, make sure that no pieces of torn paper are left in the machine. A piece of paper remaining in the machine can cause fire. If a sheet of paper is wrapped around the heat roller, or when clearing a jammed paper that is difficult or impossible to see, do not try to remove it by yourself. Doing so can cause injuries or burns. Switch off the machine immediately, and contact our Customer Support Center or your dealers.
Do not use a vacuum cleaner for cleaning a toner spilled on the floor. Use a broom to sweep it out, or a cloth soaked with soap water to wipe it out. The vacuumed toner may cause a fire in the cleaner due to its electrical sparks.
Keep the drum cartridge and toner cartridge in a location out of reach of children.
Safety Notes 11

1 Installing the Printer

Checking the Package Contents, Unpacking the Printer

1. Check that all items in the packaging box are available.
Note
• Retain the packaging material and box for future use if
there is a possibility that the printer will be moved over long distances.
This printer
Drum cartridge
Toner cartridge 4 cartridge
([K]: 4K, [Y] [M] [C]: 1.5K)
Setup and Quick Reference Guide (this
manual)
CentreWare CD-ROM
Control panel sheet
2. Remove the printer from its packaging material, and move it to its installation location. Ensure that the installation location is equipped with the following conditions or conditions stated in “For Installation & Relocation” (P. 8).
• Temperature range 10 - 32 ° C, humidity range
15 - 85% (no condensation). Humidity should be 70% or below at 32 ° C, and temperature should be 28 ° C or below at 85% humidity.
• Do not expose the machine to direct sunlight.
• Do not expose the printer to the direct draft of an
air-conditioner or heater.
Note
• Sudden temperature fluctuations can affect print quality.
Rapid heating of a cold room or moving the printer from a location with low humidity/temperature to high humidity/temperature can cause condensation inside the printer, directly interfering with image transfer. When condensation occurs, refer to “Problems With the Printer” (P. 37).
• When you use the printer with the bypass tray opened,
do not locate the printer in direct sunlight. Doing so may cause a malfunction or unnatural screen image.
3. When the printer is first taken out of the packaging box, the cover of the printer is taped. Remove the tape.
4. Open the front cover, and then remove the spacer. Then, close the front cover.
5. Post the included control panel sheet on the control panel if needed.

Installing the Optional Accessories

If you have bought optional 250 sheet/500 sheet feeder or duplex unit, install them according to the manual bundled with the each optional accessory.
This section describes how to install the additional memory and network expansion card.
WARNING
• Never open or remove machine covers that are
secured with screws unless specifically instructed in the manual. A high voltage component can cause electric shock.
• Do not try to alter the machine configuration, or
modify any parts. An unauthorized modification can cause smoke or fire.
CAUTION
• Switch off the machine before connecting the
interface cable or optional product. Connecting the cable or optional product with a live machine can cause electric shock.
12 1 Installing the Printer

Installing the Additional Memory

There are three types of additional memory for this printer, 128 MB, 256 MB and 512 MB. When an additional memory is installed, the total memory capacity becomes 192/320/576 MB respectively.
Important
• Do not touch the terminal area of the additional memory.
• Do not bend or damage the additional memory.
• Be sure to touch a metal surface to eliminate static electricity before touching the additional memory with your bare hands.
• To add more memory when the printer is in use, you need to configure the memory capacity in the print driver. For details, refer to the Online Help for the print driver.

Installing the Network Expansion Card

1. Pull the cover on the left side of the printer forward by hooking your finger on the notch to remove the cover.
1. Pull the cover on the left side of the printer forward by hooking your finger on the notch to remove the cover.
2. Hold the additional memory so the notch is aligned with the protrusion on the slot, and insert the additional memory into the slot firmly.
Note
• Insert the additional memory firmly by pushing it from
the top.
2. Hold the network expansion card so its connector is toward the connector of the printer, and insert the connector into the slot on the left side of the printer.
Note
• Insert the network expansion card firmly by pushing it
from the top.
3. Tighten the two screws supplied with the network expansion card on the back side of the printer.
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When you install a network expansion card, skip the next step and proceed to step 2 in the next section “Installing the Network Expansion Card” (P. 13).
3. Reattach the cover on the left side of the printer to the printer.
4. Reattach the cover on the left side of the printer to the printer.
Installing the Optional Accessories 13
Connecting the Power
Installing the Toner Cord to Switch On the Printer
You can load the paper or install the toner cartridge and drum cartridge into this printer while the printer is switched on.
When connecting the power cord, keep in mind the warning and caution items stated in “For Power & Earth Connection” (P. 9).
1. Connect the power cord to the power cord
connector at the back of the printer.
Cartridge
WARNING
• Never throw a toner cartridge into an open flame. It can cause an explosion and you can get burnt.
Important
• Although the toner is not harmful to your body, wash it
off immediately if your hands or clothes are stained with it.
1. After confirming the “Load XXXX (the color of
the toner) Cartridge” message on the control panel, open the front cover.
2. Connect the other end of the power cord to the power outlet.
3. Press the power switch of the printer to the <|> position. The toner cartridge carrier rotates and then stops. The “Load XXXX (the color of the toner) Cartridge” message is displayed on the control panel.
2. Hold the tape and gently pull it forward to remove the protective cover.
Note
• The protective cover is attached to each toner cartridge
slot during at the factory. You only have to remove the cover from each toner cartridge slot the first time that you install the toner.
14 1 Installing the Printer
3. Take the toner cartridge out of the box, and gently shake it several times as shown in the diagram to distribute the toner evenly.
6. Push down the lever on the right of the toner cartridge to turn mark to the mark on the next to the mark.
4. Remove the top part of the seal from the toner cartridge and pull the seal straight off, keeping it parallel with the toner cartridge.
Important
• When pulling out the seal, pull it out horizontally. The
tape might break if it is pulled out diagonally.
• After the seal has been pulled out, do not shake or
bump the toner cartridge.
5. Insert the toner cartridge by facing the label on the cartridge to the front and aligning it with the arrows on the printer.
7. Close the front cover. The toner cartridge carrier rotates to the next empty slot.
Important
• Make sure the toner cartridge is installed correctly.
Otherwise, the front cover cannot close firmly.
8. Repeat steps 1 through 7 until all cartridges are installed.
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Important
• Do not touch any parts inside the printer.
Installing the Toner Cartridge 15
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