Xerox DocuPrint C2535 A User Guide

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DocuPrint C2535 A

User Guide

Adobe, the Adobe logo, Acrobat, Acrobat Reader, PostScript, PostScript 3 and the PostScript logo are trademarks

of Adobe Systems Incorporated.

Microsoft, Windows, Windows NT, Windows Server are either registered trademarks or trademarks of Microsoft

Corporation in the United States and/or other countries.

Permission has been obtained from Microsoft Corporation for use of software screen shots.

Macintosh, Mac OS and TrueType are trademarks of Apple Computer, Inc., registered in the U.S. and other

countries.

All product/brand names are trademarks or registered trademarks of the respective holders.

As a member of the International Energy Star Program, Fuji Xerox confirms this product satisfies the requirements for International Energy Star Program standards.

Fuji Xerox shares the global concern about environmental conservation and has integrated that concern in its business activities—from research and development to disposal. We have implemented a number of programs to lessen the burden on the environment. For example, we have totally eliminated ozonedepleting chlorofluorocarbons from our manufacturing facilities.

We are committed to leadership in the conservation of resources by reusing and recycling post-consumer waste material such as paper, cartridges, and parts from our customer’s copiers and printers. Along with our efforts to make environmental values a part of the Fuji Xerox culture, DocuPrint C2535 A adopts recycled components that satisfy our strict quality standards.

This printer does not use secondary batteries.

It may be a legal offence to print currency notes, certificates of stocks and securities, or any other documents of a similar nature, regardless of whether they will be used.

Important

c This manual may not be reproduced in any form, whole or part without the prior written consent of Fuji Xerox. d Fuji Xerox reserves the right to change the contents of this manual at any time without notice. e Please contact Fuji Xerox if you find any errors, irregularities, or missing pages in this manual. f This machine may not be used in any other way than as described in this manual. Misuse of this machine

could result in damage or even cause accidents. Fuji Xerox is not liable for any problems arising from unauthorized use of this equipment.

Xerox, The Document Company and the stylized X are registered trademarks of Xerox Corporation.

All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation and

Fuji Xerox Co., Ltd.

Preface

Thank you for choosing this printer. This is a guide on operating this printer and the important points to note. To understand the features fully and to use the machine correctly and effectively, please read this guide before using it.

Keep this guide handy for a quick reference on using the machine. The illustrations used in this guide are based on DocuPrint C2535 A.

This guide is written with the assumption that you are familiar with the basic knowledge and way of operating your computer environment and the network environment.

In this manual, safety instructions are preceded by the symbol . Always read and follow the instructions before performing the required procedures.

This product is a “Class I Laser System” that does not emit dangerous laser radiation. Operate the machine according to the instructions in the manual. Do not carry out any operation not mentioned in the manual. Doing so may lead to unforeseen accidents or malfunctions.

Preface 3

Types of Manuals

Setup Guide Explains the way of installation of this printer.

Quick Reference Guide Explains the way of setting, loading paper, and troubleshooting of this

User Guide (PDF) (This manual)

Documentation in the CentreWare CD-ROM (HTML)

The Online Help for the CentreWare Internet Services

The Online Help for the print driver

Installation Guide Explains the installation procedure of each optional accessory.

printer. For more information, refer to “Contents of the Quick Reference Guide (Reference)”.

Explains printer settings, and describes control panel menu items and daily care in detail. This PDF file is included in the CentreWare CD-ROM.

Explains how to set the printer environment and how to install the print driver and our company software.

Explains how to set the items and features of CentreWare Internet Services.

Explains how to set the items and features of the print driver.

This manual is provided with each optional product.

4 Types of Manuals

Using This Guide

Organization

The following is a summary of each chapter.

1 Basic Operations This chapter explains the parts’ names and their functions and basic

2 Printing This chapter explains basic printing operations, how to cancel printing,

3 About Paper This chapter explains compatible paper and how to load paper into the

4 Setting on the Control Panel This chapter explains items that can be set on the control panel and

5 Troubleshooting This chapter explains procedures for dealing with paper jams or error

6 Daily Care This chapter explains any necessary maintenance procedures, such

A Appendix This chapter provides information about the consumables and options

operations.

and how to print on the special media or custom size paper.

printer.

the setting procedure.

messages. Also, this chapter describes solutions to any problems that might occur when using the printer.

as replacing consumables, cleaning, and moving the printer. Also, this chapter explains how to check the printer status on the computer and about the tool to set the printer settings on a computer.

used with the printer, lifespan of the consumables, and also describes how to get the product information.

Conventions

1. In this guide, “computer” refers to both the personal computer and workstation.

2. The following icons are used in this guide:

3. The following conventions are used in this guide:

Important Indicates important information which you should read.

Note Indicates additional information on operations or features.

Refer to Indicates reference sources.

Refer to “xxx” : The cross-reference is within this guide.

Refer to xxx : The cross-reference is not within this guide.

[ ] : Indicates items displayed on the computer and the printer control

panel. Also indicates the title of printed reports/lists from the printer.

< > : Indicates items such as hard buttons and indicators on the

keyboard and printer.

Using This Guide 5

Preface.............................................................................................................. 3

Types of Manuals.............................................................................................. 4

Using This Guide .............................................................................................. 5

Contents............................................................................................................ 6

Contents of the Quick Reference Guide (Reference) ....................................... 9

The Objective of the International Energy Star Program ................................ 10

Illegal Copies and Printouts ............................................................................ 11

1 Basic Operations ...................................................................................... 12

1.1 Main Components and Their Functions................................................................. 12

1.2 Switching On and Off the Printer ........................................................................... 16

1.3 Power Saver Modes .............................................................................................. 17

1.4 Canceling/Checking Printing ................................................................................. 18

1.5 Displaying Optional Accessory Configuration and Paper Tray Settings ................ 20

Main Body .............................................................................................................. 12

Control Panel .........................................................................................................14

Display ...................................................................................................................15

Switching On the Power ........................................................................................ 16

Switching Off the Power ........................................................................................ 16

Canceling Printing .................................................................................................18

Checking Status of Print Data ............................................................................... 19

For Windows .......................................................................................................... 20

For Macintosh ........................................................................................................21

2 Printing ..................................................................................................... 22

2.1 Printing From the Computer .................................................................................. 22

2.2 Printing on Envelopes/Transparencies.................................................................. 24

Loading Envelopes/Transparencies ...................................................................... 24

Printing on Envelopes/Transparencies .................................................................. 25

2.3 Printing on Custom Size Paper/Long Paper.......................................................... 27

Setting Custom Paper Sizes .................................................................................. 27

Printing on Custom Size Paper ............................................................................. 28

2.4 Printing Confidential Document - Secure Print ...................................................... 30

About Secure Print ................................................................................................30

Configuring Secure Print ....................................................................................... 30

2.5 Print After Checking Printing Result - Sample Print .............................................. 33

About Sample Print ................................................................................................ 33

Configuring Sample Print ....................................................................................... 33

3 About Paper ............................................................................................. 36

3.1 About Paper........................................................................................................... 36

Usable Paper .........................................................................................................36

Unusable Paper ..................................................................................................... 38

Storing and Handling Paper .................................................................................. 39

3.2 Loading Paper ....................................................................................................... 40

Loading Paper in the Paper Tray ........................................................................... 40

Loading Paper in the Bypass Tray ........................................................................ 41

Loading Envelopes in the Bypass Tray ................................................................. 43

6 Contents

3.3 Setting Paper Types and Sizes ............................................................................. 43

Setting Paper Trays ............................................................................................... 43

4 Setting on the Control Panel .................................................................... 45

4.1 Overview of the Menu............................................................................................ 45

Menu Configuration ............................................................................................... 45

Changing Menu Settings .......................................................................................46

4.2 Description of Menu Items..................................................................................... 48

Tray Settings ......................................................................................................... 48

Report/List ............................................................................................................. 49

Billing Meter ........................................................................................................... 49

Admin Menu .......................................................................................................... 50

4.3 Menu List ............................................................................................................... 57

5 Troubleshooting........................................................................................ 60

5.1 When Paper Jams ................................................................................................. 60

5.2 Problems With the Printer...................................................................................... 68

5.3 Problems With the Print Quality............................................................................. 70

5.4 Error Messages ..................................................................................................... 73

Messages About Consumables .............................................................................73

Messages About the Printer and Other Items (In Alphabetical Order) ..................74

5.5 Network Related Troubles ..................................................................................... 76

When Using CentreWare Internet Services ........................................................... 76

When Using the StatusMessenger Function ......................................................... 77

6 Daily Care................................................................................................. 78

6.1 Replacing Consumables........................................................................................ 78

Recycling Used Consumables ............................................................................... 78

Replacing the Toner Cartridges ............................................................................. 78

Replacing the Drum Cartridge ............................................................................... 81

Replacing the Transfer Roll Cartridge ................................................................... 84

6.2 Printing Reports/Lists ............................................................................................ 86

Types of Reports/Lists ...........................................................................................86

Printing Reports/Lists ............................................................................................ 86

6.3 Checking / Managing the Printer Status on a Web Browser ................................. 87

Settings for CentreWare Internet Services ............................................................87

Procedure .............................................................................................................. 88

IP Filter Feature via CentreWare Internet Services ............................................... 90

6.4 Checking Printer Status via SimpleMonitor ........................................................... 92

6.5 Checking Printer Status via E-mail ........................................................................ 93

Settings for StatusMessenger Feature ..................................................................93

Checking the Printer Status via E-mail .................................................................. 94

6.6 Checking Printed Pages ........................................................................................ 96

Checking Total Printed Pages on Meter ................................................................ 96

Checking Total Printed Pages for Each Paper Size ..............................................96

6.7 Cleaning the Printer............................................................................................... 97

Cleaning the Density Sensor .................................................................................97

Cleaning the Drum Cartridge ................................................................................. 99

6.8 Adjusting the Transfer Voltage ............................................................................ 101

6.9 Adjusting the Fuser Temperature ........................................................................ 102

6.10 When Moving the Printer ..................................................................................... 102

Contents 7

A Appendix ................................................................................................ 105

A.1 Specifications ...................................................................................................... 105

Product Specifications ......................................................................................... 105

Printable Area ...................................................................................................... 107

A.2 Optional Accessories and Consumables............................................................. 108

Optional Accessories ...........................................................................................108

Consumables ....................................................................................................... 109

A.3 Life of Consumables and Regular Replacement Parts........................................ 110

A.4 How to Obtain Product Information ..................................................................... 111

Latest Print Driver ................................................................................................111

Upgrading the Firmware Version of This Printer .................................................111

A.5 Glossary .............................................................................................................. 112

Index ............................................................................................................. 116

8 Contents

Contents of the Quick Reference Guide (Reference)

Preface Features in Brief Types of Manuals Conventions Contents Contents of the User Guide (Reference) Safety Notes

1 Adjusting Color Registration..................................................................... 12

Printing the Color Registration Correction Chart Determining Values Entering Values

2 Setting the Printer Environment ............................................................... 14

Supported Environment Setting IP Address Setting Printer Configurations via CentreWare Internet Services Installing the Print Driver

3 Basic Operations ...................................................................................... 31

Switching On and Off the Power Power Saver Modes Printing From the Computer Canceling Printing

4 About Paper ............................................................................................. 34

About Paper Loading Paper

5 List of Menu Items on the Control Panel .................................................. 40

6 Troubleshooting........................................................................................ 43

When Paper Jams Problems With the Printer Problems With the Print Quality Error Messages

A Appendix .................................................................................................. 59

Optional Accessories and Consumables Life of Consumables How to Obtain Product Information

Index

Contents of the Quick Reference Guide (Reference) 9

The Objective of the International Energy Star Program

To protect the global environment and conserve energy sources, the International Energy Star Program encourages the following product features. Fuji Xerox confirms DocuPrint C2535 A satisfies the requirements for this program.

Power Saver Mode Feature

This product has a power-saving feature, which switches the machine to the power saver mode automatically if the machine is on and not operated for a certain period of time. In this mode the machine stops power to the fuser and saves the power consumption. The default power saver mode 1 start time is set at 3 minutes.

You can set the power saver mode 1 start time between 1 and 60 minutes in 1 minute intervals. For details on how to set the time, refer to “System Settings” (P. 52).

Note

• The power saver mode 2 feature in this machine saves further power consumption than the power saver

mode 1.

10 The Objective of the International Energy Star Program

Illegal Copies and Printouts

Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country.

 Currency  Banknotes and checks  Bank and government bonds and securities  Passports and identification cards  Copyright material or trademarks without the consent of the owner  Postage stamps and other negotiable instruments

This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel.

Illegal Copies and Printouts 11

1 Basic Operations

1.1 Main Components and Their Functions

Main Body

Front View

No. Name Description

1 Output tray Print jobs are output with the printed side facing down.

2 Control panel Consists of operation buttons, indicators, and the display.

3 Button A Push up this button when opening the front cover A.

4 Bypass tray Load paper here.

5 Paper tray Load paper here.

6 Front cover A Open this when replacing the drum cartridge and removing jammed paper.

Push up the button A to open this cover.

7 Front cover B Open this when removing jammed paper. Press the button B to open this cover.

8 Paper stopper Raise this when printing on paper larger than A4 size.

9 Top cover Open this when replacing the toner cartridges.

10 Ventilation hole Releases heat to prevent the interior of the printer from heating up.

11 Button B Press this button when opening the upper part of the front cover B.

12 Power switch Switches the power of the printer on and off. Pushing the switch to the <I> side

13 Optional 550 Sheet Feeder Load paper here.

14 Optional 1100 Sheet Feeder Load paper here.

12 1 Basic Operations

switches it on and pushing it to the <{> side switches it off.

Rear View

No. Name Description

1 Ventilation hole Releases heat to prevent the interior of the printer from heating up.

2 Power cord connector Connect the power cord here.

3 Network connector Connect the network cable here when connecting this printer to a network.

4 USB port Connect the USB cable here.

5 Parallel port Connect the parallel cable here.

6 Ventilation hole Air intake to prevent the interior of the printer from heating up.

Internal View

No. Name Description

1 Output tray cover Open this when replacing the drum cartridge and removing jammed paper.

2 Drum cartridge Consists of the light-sensitive drum and the intermediate transfer roller. Images

are initially created as an electrical charge on the surface of this drum.

3 Button C Press this button when opening the output tray cover.

4 Fuser unit Fixes the toner on the paper. Do not touch this when using the printer as it is

hot.

5 Transfer roll cartridge Transfers the toner image on the surface of the intermediate transfer roller of

the drum cartridge to the paper.

1.1 Main Components and Their Functions 13

Control Panel

No. Name Description

1 LCD display Displays the setting items, machine status, and messages.

2 <Menu> button Press to move to the menu operation.

3 <Eject/Set> button Press to set the menu candidate values. Use this too to print report/list.

4 <Power Saver> indicator/

button

5 <Cancel Job> button Press to cancel printing.

Refer to

• “Display” (P. 15)

In the power saver mode 2, this light is on. Push this button to exit the power saver mode 2.

< > < > < > < > buttons

7 <Online> button Press this button to change the printer mode between the on line mode and the

8 <Error> indicator When the light is on, there is a malfunction in the printer.

9 <Ready> indicator When the light is on, the printer is ready to receive data from the computer.

Press these to move to the required menu, item and candidate value on the display.

Note

• When you are changing the candidate values by the < > or < > button, you can press and hold down the buttons to change the display continuously. Also, pressing the < > and < > buttons simultaneously will display the default values.

off line mode.

14 1 Basic Operations

Display

There are two types of screens shown: Print screen (for displaying printer status) and Menu screen (for configuring settings).

Note

• The message displayed differs according to the optional accessories installed and setting status.

Print Screen

The Print screen appears when the printer is printing or waiting for data. The following contents are shown on the screen.

er status

Port for receiving data

Feeding tray

Menu Screen

Screen for configuring settings related to the printer.

This screen appears when you press the <Menu> button. The initial Menu screen displayed is as follows.

Refer to

• Items that can be set on the Menu screen: “4 Setting on the Control Panel” (P. 45)

1.1 Main Components and Their Functions 15

1.2 Switching On and Off the Printer

Switching On the Power

1. Press the power switch of the printer to the <|> position.

2. When the power is on, “Diagnosing...” will be displayed on the control panel. Check that this display changes to “Ready to print”.

Important

• If error message is displayed, refer to “Error

Messages” (P. 73) on how to fix it.

Switching Off the Power

Important

• Do not switch off the power of this printer when printing is in progress. It may lead to a paper jam.

• Once the power is switched off, print data remaining in this printer or information saved in the memory of

this printer will be deleted.

1. By checking the display on the control panel, confirm that the printer is not processing any data.

2. Press the power switch of this printer to the <{> position to switch off the power.

16 1 Basic Operations

1.3 Power Saver Modes

This printer is equipped with the power saver mode 1 and the power saver mode 2 to reduce power consumption when it is left idle.

When no print data is received for 3 minutes, the printer will enter the power saver mode 1. When no data is received for a further 5 minutes (a total of 8 minutes lapse (default) since the last receiving data), it will enter the power saver mode 2 by default.

The data stored in the RAM disk is erased when the printer is switched off. The time ranges to specify for the printer to go into the power saver mode 1 or the power saver mode 2 are 1 to 60 minutes or 5 to 120 minutes, respectively. Consumption of power during the power saver mode 2 is 7 W or less and the time required to exit from the power saver mode 2 to a print-ready status is about 42 seconds.

Note

• You can specify for the printer not to go into power saver mode 2.

• For details on the power saver mode and the procedure to change the settings, refer to “Basic

Operations (Example: Changing the Power Saver Timer)” (P. 46).

Exiting the Power Saver Mode

The printer automatically cancels the power saver mode once it receives data from the computer.

To cancel the power saver mode 1 or the power saver mode 2 manually, press any button on the control panel or press the <Power Saver> button, respectively.

1.3 Power Saver Modes 17

1.4 Canceling/Checking Printing

Canceling Printing

To cancel printing, you can either cancel the print job at this printer or at the computer.

Canceling Printing of Data Being Printed or Received at the Printer

Press the <Cancel Job> button on the control panel. However, pages being printed at the moment will continue to be printed.

Canceling Printing of Data Being Processed at the Computer

 For Windows

Double-click the printer icon at the bottom right of the taskbar in Windows.

From the displayed window, click the document name that you wish to delete and press the <Delete> key.

 For Macintosh

For Mac OS X, click the printer icon at the [Dock].

From the displayed window, click the document name that you wish to delete and click [Delete] or select [Delete Job] from the [Jobs] menu.

For Mac OS 9.x, double-click the printer icon on the desktop.

From the displayed window, click the document name that you wish to delete and click the

icon.

18 1 Basic Operations

Checking Status of Print Data

Checking in Windows

Double-click the printer icon on the task bar at the bottom right of the screen.

From the displayed window, check the column, [Status].

Checking in Macintosh

For Mac OS X, click the printer icon at the [Dock].

From the displayed window, check the column, [Status].

For Mac OS 9.x, double-click the printer icon on the desktop.

From the displayed window, check the column, [Status].

Checking in CentreWare Internet Services

You can check the status of the print job sent to the printer at the [Jobs] tab of CentreWare Internet Services.

Refer to

• Online Help for CentreWare Internet Services

1.4 Canceling/Checking Printing 19

1.5 Displaying Optional Accessory Configuration and Paper Tray Settings

For Windows

When using this printer as a network printer and having enabled SNMP protocol, you can display on the print driver, the optional accessory configuration or settings configured at the control panel such as paper type or size. These settings are displayed on the [Options] tab. This section explains the procedure using Windows XP as an example.

Important

• When using this printer as a local printer, this feature cannot be used. You have to manually set the

items on the print driver. Also, the paper type and size that are loaded in the paper tray cannot be displayed when using the printer as a local printer.

• For paper size and paper type settings, you must configure them at the control panel beforehand.

Note

• When using this feature, you have to activate the SNMP port (default: [Enable]) on the printer using the

control panel.

• For Windows NT 4.0/Windows 2000/Windows XP, only users with administrator’s rights can change the

settings. Users without the rights can only check the contents.

1. From the [Start] menu, click [Printers and Faxes] and then display the properties of the

printer to be used.

2. Click the [Options] tab.

3. Click [Get Information from Printer].

The data of the printer can be displayed on the print driver.

4. Click [OK].

The contents of the [Options] tab will be updated based on the data obtained from the printer.

Note

• The paper types and sizes set on the control panel will be displayed as [Paper Tray Information].

20 1 Basic Operations

For Macintosh

You can configure the installed options settings on the print driver.

For Mac OS X

1. Start [Print Center] (or [Printer Setup Utility]).

Note

• When using Mac OS X 10.2.8, you can find [Print Center] in the [Utilities] folder in [Applications].

• When using Mac OS X 10.3.X, you can find the [Print Setup Utility] in the [Utilities] folder in

[Applications].

2. Click the printer you want to configure, then select [Show Info] from the [Printers]

3. From the drop-down list box, select [Installable Options].

4. Set the items manually, then click [Apply Changes].

The [Printer List] screen appears.

menu (or click the [Show Info] icon for Mac OS X 10.3). The [Printer Info] dialog box is displayed.

For Mac OS 9

1. Double-click the printer icon on the desktop.

2. Select [Change Setup] from the [Printing] menu.

3. Set the items manually, then click [OK].

1.5 Displaying Optional Accessory Configuration and Paper Tray Settings 21

2Printing

2.1 Printing From the Computer

This section explains the basic flow when printing from application software in Windows environment.

(The procedure may differ according to the computer or system configuration used.)

Important

• Do not switch off the power of this printer when printing is in progress. It may lead to a paper jam.

1. From the [File] menu of the application software, select [Print].

2. Select this printer as the printer to be used to start printing.

To use the various print features of this printer, display the printer properties dialog box to configure the settings of the necessary items. For details on each item and how to configure its settings, refer to the Online Help for the print driver.

 For Windows

There are two ways to display Online Help for the print driver.

A Click [?]. And then, click the item you

want to know more about. The explanation on the item will be displayed.

B Click [Help].

The [Help] window will be displayed.

Note

• You can also set the print features on the [Properties] dialog box displayed by clicking the printer icon in

the [Printers and Faxes] window (or [Printers] window depending on the OS).

22 2 Printing

 For Macintosh

For Mac OS X, click [?]. The [Mac Help] window is displayed. For Mac OS 9.x, select [Show Balloons] from the [Help] menu. Then click the item you want to know its details.

Note

• You can also set the print features in the printing dialog box.

2.1 Printing From the Computer 23

2.2 Printing on Envelopes/Transparencies

This section explains how to print on envelopes and transparencies.

Loading Envelopes/Transparencies

Envelopes and transparencies can be loaded in the bypass tray.

Note

• For details on the procedure to load paper in bypass tray, refer to “Loading Paper in the Bypass Tray”

(P. 41).

Loading Envelopes

Load envelopes with the address side facing down.

The orientation and handling of envelope flaps differ depending on their size.

Less than or equal to 220 mm in width Over 220 mm in width

Paper feed direction

Less than or equal to 220 mm

Flap

Facing down with the flap open and pointing away from the printer

Example: Monarch, DL, C5 Example: Com 10

Facing down with the flap closed and at the right

Paper feed direction

Over 220 mm

24 2 Printing

The following explains how to load envelopes in the bypass tray using Monarch as an example.

Important

• The reverse side of the envelope cannot be printed on.

• Envelopes can get wrinkled or the print quality is reduced depending on the type used. For details about

the usable envelope sizes, refer to “Usable Paper” (P. 36).

1. In the case of Monarch, insert the

envelopes with the flaps open and pointing away from the printer.

2. Slide the paper guides to the size of the envelope.

Loading Transparencies

Important

• Transparencies with white frame and full-color transparencies cannot be used.

1. After carefully fanning a small stack of

transparencies, load them into the bypass tray with the side to be printed facing down. Load transparencies a few at a time.

2. Slide the paper guides to the size of the transparencies.

3. Pull out the extension tray when loading paper such as transparencies.

Printing on Envelopes/Transparencies

To print on envelopes or transparencies using the PCL print driver, display the [Tray/Output] tab and [Basic] tab. This section explains the procedure using WordPad on Windows XP as an example.

Note

• The way to print using the PS print driver, refer to the online help for the PS print driver.

• When [Bypass Mode] is set to [Panel Specified], you need to set the paper type and size settings for the

tray on the control panel in advance. For details, refer to “3.3 Setting Paper Types and Sizes” (P. 43).

• The way to display the printer properties dialog box differs according to the application software. Refer to

the manual of your respective application software.

• Printing transparencies continuously may lead to the output transparencies sticking to each other.

Remove the transparencies from the output tray after about 20 sheets, and then fan them to lower their temperatures.

1. From the [File] menu, select [Print].

2.2 Printing on Envelopes/Transparencies 25

2. Select this printer as the printer to be used and click [Preferences].

3. Click the [Tray/Output] tab.

4. From [Paper Source], select [Bypass Tray].

5. When changing the paper type setting, click [Bypass Tray Settings] to display the

[Bypass Tray Settings] dialog box. Select the appropriate paper type from [Paper Type] and click [OK].

6. Click the [Basic] tab.

7. From [Paper Size], select the size of the original document.

8. From [Output Size], select the size of the transparency, and then click [OK].

9. If the envelopes are loaded in the bypass tray, click [Booklet/Poster/Mixed Document/

Rotation] to display the [Booklet/Poster/Mixed Document/Rotation] dialog box according to what you need.

26 2 Printing

10. Set [Image Rotation (180deg)] if necessary, and then click [OK].

11. Click [OK].

12. Click [Print] in the [Print] dialog box to start printing.

2.3 Printing on Custom Size Paper/Long Paper

This section explains how to print on custom size paper such as long paper using the PCL print driver.

Custom size paper can be loaded in the bypass tray. The paper sizes that can be selected on this printer are as follows:

 For bypass tray

Paper feed direction

Long edge:

139.7 to 900.0 mm

Short edge:

88.9 to 215.9 mm

Note

• The way to print using the PS print driver, refer to the online help for the PS print driver.

• The way to load custom size paper in the bypass tray is the same as the one to load standard size

paper. For details, refer to “Loading Paper in the Bypass Tray” (P. 41).

• When [Bypass Mode] is set to [Panel Specified], you need to set the paper type and size settings for the

tray on the control panel in advance. For details, refer to “3.3 Setting Paper Types and Sizes” (P. 43).

• To print on paper over 356 mm in length, it has to be fed one sheet at a time and supported by hand.

Also, at least 256 MB of memory are required.

Setting Custom Paper Sizes

Before printing, set the custom size on the print driver.

Important

• When setting the paper size on the print driver and control panel, be sure to specify the same size as the

actual paper used. Setting the wrong size for printing will cause the machine failure. This is especially true if you configure a bigger size when using a narrow width paper.

On the PCL print driver, set the custom size in the [Custom Paper Size] dialog box. This section explains the procedure using Windows XP as an example.

Note

• For Windows NT 4.0/Windows 2000/Windows XP/Windows Server 2003, only users with administrator’s

rights can change the settings. Users without the rights of administrator can only check the contents.

• When configuring the [Custom Paper Size] dialog box in Windows NT 4.0/Windows 2000/Windows XP/

Windows Server 2003, settings of other printers on the computer will also be affected as the form data base of the computer is used by a local printer. For a shared printer on the network, settings of other shared printers on the same network in another computer will also be affected as the form data base on the server with existing print queue is used. When setting on Windows 98/Windows Me, settings of other printers on the computer will not be affected as the settings are for paper sizes defined by each printer icon. For shared printers on the network, settings of other shared printers on the same network but in another computer will not be affected as the settings are for paper sizes defined by each printer icon.

1. From the [Start] menu, click [Printers and Faxes], and then display the properties of

the printer to be used.

2. Click the [Configuration] tab.

2.3 Printing on Custom Size Paper/Long Paper 27

3. Click [Custom Paper Size].

4. Use the [Details] list box to select the custom setup you want to define.

5. Specify the length of the short edge and long edge under [Setting For].

You can specify the values either by entering directly or using [ ] [ ]. The length of the short edge cannot be longer than the long edge, even if it is within the specified range. The length of the long edge cannot be shorter than the short edge, even if it is within the specified range.

6. To assign a paper name, select the [Name Paper Size] check box, and then enter the

name in [Paper Name]. Up to 14 characters can be used for the paper name.

7. If necessary, repeat steps 4 to 6 to define another custom size.

8. Click [OK].

9. Click [OK].

Printing on Custom Size Paper

28 2 Printing

The procedure to print on custom size paper using the PCL print driver is as follows.

This section explains the procedure using WordPad on Windows XP as an example.

Note

• The way to print using the PS print driver, refer to the online help for the PS print driver.

• The way to display the printer properties dialog box differs according to the application software. Refer to

the manual of your respective application software.

1. From the [File] menu, select [Print].

2. Select this printer as the printer to be used and click [Preferences].

3. Click the [Tray/Output] tab.

4. From [Paper Source], select [Bypass Tray].

5. When changing the paper type setting, click [Bypass Tray Settings] to display the

[Bypass Tray Settings] dialog box. Select the appropriate paper type from [Paper Type for Bypass Tray] and click [OK].

6. Click the [Basic] tab.

7. From [Paper Size], select the size of the original document.

8. From [Output Size], select the registered custom size, and then click [OK].

9. Click [Print] in the [Print] dialog box to start printing.

2.3 Printing on Custom Size Paper/Long Paper 29

2.4 Printing Confidential Document - Secure Print

When at least 256 MB of memory are added or the internal hard disk (optional) has been installed, you can use the secure print feature.

Note

• Set [RAM DISK] to [Enable] when the additional memory is installed. However, you do not have to set

this setting when the internal hard disk (optional) is installed.

• The data stored in the RAM disk is erased when the printer is switched off.

Important

• The hard disk may be damaged and erase important data saved in the hard disk. We recommend you

back up your data.

About Secure Print

Secure Print is a feature that allows you to assign a password to a print job from the computer, send it to the printer for temporarily storing, and start printing the data from the control panel. You can also store the print data in the printer without attaching a password. By storing frequent-used data in the printer, you can print the data out by just operating on this printer, and without sending them from the computer again and again.

Send data

Note

• You can select whether to delete secure print data after printing. For details, refer to “At the Control

Panel” (P. 32).

• To delete all secure print data that has become redundant, refer to “RAM Disk” (P. 53).

Configuring Secure Print

The procedure to configure Secure Print using the PCL print driver is as follows.

First of all, carry out the secure print settings at the computer and send data to the printer for printing. Then, carry out the output procedure at the printer to output the print data.

At the Computer

This section explains the procedure using WordPad on Windows XP as an example. The procedure is the same for other OS.

Store in

printer

Use control panel to output data

30 2 Printing

Note

• The way to print using the PS print driver, refer to the online help for the PS print driver.

• The way to display the printer properties dialog box differs according to the application software. Refer to

the manual of your respective application software.

1. From the [File] menu, select [Print].

2. Select this printer as the printer to be used and click [Preferences].

3. From [Job Type] on the [Basic] tab, select [Secure Print].

4. Enter the user ID in [User ID].

You can enter up to 8 characters for the user ID.

4 5

5. To enter a password, enter it in [Password].

Enter up to 12 numeric characters.

6. From [Retrieve Document Name], select either [Enter Document Name] or [Auto

Retrieve].

If [Enter Document Name] is selected, specify a document name in [Document Name] using up to 12 characters.

If [Auto Retrieve] is selected, the name of the document to be printed will become the document name. However, if the printer cannot recognize a document name, it will become the date/time (e.g. 09/03 10:30).

7. Click [OK].

8. Click [OK] on the [Basic] tab.

9. Click [Print] in the [Print] dialog box to start printing.

The document will be stored in the printer.

2.4 Printing Confidential Document - Secure Print 31

At the Control Panel

This section explains the procedure to print data stored in the printer by Secure Print.

Note

• You can also delete, without printing, secure print data stored in the printer. For details, refer to “RAM

Disk” (P. 53).

1. Press the < > button.

2. Check that [Secure Print] is displayed and then press the < > button.

3. Press the < > or < > button until the required user is selected and then press the

< > button.

4. Move the cursor by the < > button and then enter the password (within 12 digits) by

the < > and < > buttons.

5. Press the <Eject/Set> button.

6. Press the < > or < > button until the required document is selected and then press

the < > button.

7. After printing, press the < > or < > button to delete or save the document and then

press the < > button.

8. Make sure that [Enter Qty] is displayed and press the < > or < > button to set the

print quantity.

9. Press the <Eject/Set> button. Printing will start.

Note

• The displayed user ID (up to 8 characters) is the [User ID] specified in the [Secure Print] dialog box of

the [Basic] tab of the print driver.

• For the password, enter the [Password] set in the [Secure Print] dialog box of the [Basic] tab of the print

driver. If [Password] is not configured, there will be no setting on the control panel.

The document name displayed (up to 12 characters) is the [Document Name] specified in the [Secure Print] dialog box of the [Basic] tab of the print driver.

32 2 Printing

2.5 Print After Checking Printing Result Sample Print

When at least 256 MB of memory are added or the internal hard disk (optional) has been installed, you can use the sample print feature.

Note

• Set [RAM DISK] to [Enable] when the additional memory is installed. However, you do not have to set

this setting when the internal hard disk (optional) is installed.

• The data stored in the RAM disk is erased when the printer is switched off.

Important

• The internal hard disk may be damaged and erase important data saved in the internal hard disk. We

recommend you back up your data.

About Sample Print

Sample Print is a feature that allows you to store the print data of multiple copies in the memory or the internal hard disk (optional), print out only the first set to check the print result and if satisfactory, print the remaining copies from the control panel.

Note

• Sample print data that has become redundant can be deleted using the control panel. For details, refer

to “At the Control Panel” (P. 32).

Print only one document

Send data

Configuring Sample Print

The procedure to configure Sample Print using the PCL print driver is as follows.

First of all, carry out the sample print settings at the computer and send data to the printer for printing. Then, carry out the output procedure at the printer to output the print data.

At the Computer

Store in

printer

If result is OK

If result is not OK

Print out remaining sets using the control panel

Stop printing using the control panel

This section explains the procedure using WordPad on Windows XP as an example.

Note

• The way to print using the PS print driver, refer to the online help for the PS print driver.

• The way to display the printer properties dialog box differs according to the application software. Refer to

the manual of your respective application software.

1. From the [File] menu, select [Print].

2.5 Print After Checking Printing Result - Sample Print 33

2. Select this printer as the printer to be used and click [Preferences].

3. On the [Basic] tab, specify at least 2 for [Copies].

4. Select [Sample Print] from [Job Type].

Note

• You must specify at least 2 for [Copies] before [Sample Print] can be selected.

5. Enter the user ID in [User ID].

You can enter up to 8 characters for the user ID.

6. From [Retrieve Document Name], select either [Enter Document Name] or [Auto

Retrieve].

If [Enter Document Name] is selected, specify a document name in [Document Name] using up to 12 characters.

7. Click [OK].

34 2 Printing

8. Click [OK] on the [Basic] tab.

9. Click [Print] in the [Print] dialog box to start printing.

At the Control Panel

This section explains the procedure to print and delete data stored in the printer by Sample Print.

1. Press the < > button.

2. Press the < > or < > button until [Sample Print] is displayed and then press the

< > button.

3. Press the < > or < > button until the required user is selected and then press the

< > button.

4. Press the < > or < > button until the required document is selected and then press

the < > button.

5. Press the < > or < > button to print or delete the saved document and then press

the < > button.

6. Make sure that [Enter Qty] is displayed and press the < > or < > button to set the

print quantity.

7. Press the <Eject/Set> button.

The document will be printed or deleted.

Note

• The user ID displayed (up to 8 characters) is the [User ID] set in the [Sample Print] dialog box of the

[Basic] tab of the print driver.

• The document name displayed (up to 12 characters) is the [Document Name] set in the [Sample Print]

dialog box of the [Basic] tab of the print driver.

2.5 Print After Checking Printing Result - Sample Print 35

3 About Paper

3.1 About Paper

Using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, we suggest using the paper that is recommended here.

If you use paper that is not recommended, contact our Customer Support Center or your dealers.

Usable Paper

The types of paper that can be used on this printer are as follows:

Paper tray Size Paper type (Weight) Loading Capacity

Bypass tray

Paper tray

For details on how to load envelopes, refer to “Loading Envelopes” (P. 24).

When printing on paper more than 356 mm in length, the paper has to be fed one sheet at a time and supported by hand. Also, at least 256 MB of memory are required.

Refer to “Standard Paper” (P. 37).

A4 , B5 , A5 ,

Legal (8.5 × 14") ,

Folio (8.5 × 13") ,

Letter (8.5 × 11" ) ,

Executive (7.25 × 10.5") ,

Envelope C5), Custom (88.9 × 139.7 mm to 215.9 ×

900.0 mm)

A4 , B5 , A5 ,

Legal (8.5 × 14") ,

Folio (8.5 × 13") ,

Letter (8.5 × 11" ) ,

Executive (7.25 × 10.5")

(Monarch, Com 10, DL,

Plain/Plain S2 (60 - 80 g/m2), Bond/Bond S2 (81 - 105 g/m Heavyweight 1/Heavyweight 1 S2 (106 - 163 g/m Heavyweight 2/Heavyweight 2 S2 (164 - 216 g/m Transparency, Labels, Coated 1/Coated 1 S2 (60 - 105 g/m Coated 2/Coated 2 S2 (106 - 163 g/m Coated 3/Coated 3 S2 (164 - 216 g/m Envelope

Plain (60 - 80 g/m

Bond (81 - 105 g/m

Heavyweight 1 (106 - 163 g/m

Coated 1 (60 -105 g/m

)

150 sheets

(Standard paper 15 mm or below

Important

• Load coated paper piece by piece. When you load several sheets, the paper becomes damp and two or more sheets will be fed at the same time into the printer in folds. This may cause a malfunction.

550 sheets

(Standard paper 61 mm or below

)

) or

Important

• Printing on paper whose setting is different from the paper size or paper type selected on the print driver

• The printed image may fade due to moisture such as water, rain or vapor. For details, contact our

• Print quality may be poor or the paper can get wrinkled depending on the print media type or status.

Note

• For details on the procedure to print on transparencies, envelopes, or custom size paper, refer to “2

36 3 About Paper

or loading paper into unsuitable paper tray for printing may lead to paper jams. To ensure that printing is correctly done, select the correct paper size, paper type, and paper tray.

Customer Support Center or your dealers.

Printing” (P. 22).

Standard Paper

The following table shows the standard paper for this printer.

Paper name Weight Paper type Paper characteristics and caution on usage

XC-4200DP Letter (standard paper for black/white printing)

XC Premier 80gsm A4 (standard paper for color printing)

FX P Paper A4

20 lb Plain Medium weight papers for internal distribution

and general office use

80 g/m

65 g/m

Plain Paper that rarely bleeds when stacked and that

is ideal for both black/white and color printing for general office use

Plain High quality paper in widespread use such as

project books and color samples

Plain Paper

This printer can print on paper that is commonly sold. Select paper suitable for use by referring to the table below. However, we recommend the use of the standard paper for clearer printing.

Paper feed Weight

Bypass tray

Paper tray

60 - 216 g/m

60 - 163 g/m

Special Media

The following types of paper can be used for printing on this printer. Load these types of paper in the bypass tray.

Media Weight Paper size Paper type

Transparencies - Letter Transparency

Labels - Letter Label

Envelopes A4

Cover Stock

Cardboard 100 lb

Note

• For details on special media, such as heavyweight paper, envelopes, and coated paper not listed in the table, contact our Customer Support Center or your dealers.

176 g/m

216 g/m

Letter Heavyweight 2

3.1 About Paper 37

Duplex Printing Paper Types and Sizes

The available paper types and sizes for 2 sided printing are as follows:

Paper size Paper type

Letter (8.5 × 11")

Folio (8.5 × 13")

Legal (8.5 × 14")

Executive

Custom*

*Duplex printing supports user-specified print media that are 149 mm to 215.9 mm wide and 210 mm to

355.6 mm long.

Unusable Paper

Avoid using the following paper types as they can cause paper jams or damage to the printer.

• Transparency sheets other than those recommended. (Fuji Xerox Full Color

Transparencies or other)

• Paper that is too thick or too thin

Plain, Bond, Heavyweight 1 (106 - 163 g/m

Coated 2 (106 - 163 g/m

)

), Coated 1 (60 - 105 g/m2),

• Paper with one face already printed using another printer or copier, or paper already

printed with ink

• Folded, creased or torn paper

• Damp or wet paper

• Wavy or warped paper

• Sheets stuck together by static electricity

• Layered or adhesive paper

• Postcards with pictures

• Coated paper

• Colored paper with a treated surface

• Paper printed with ink that cannot withstand high temperatures.

• Heat-sensitive paper

38 3 About Paper

• Carbon paper

• Paper with staples, paper clips, tape or ribbons attached

• Paper with a rough surface such as textured or fiber form paper

• Using acidic paper can cause the characters to fade over time. Use neutral paper to

prevent this problem.

• Envelopes with a rough surface or clips attached

• Label sheets where the backing has peeled away or are pre-cut.

Important

• If background image suppression agent sticks to the feed roll when feeding postcards with pictures, the postcards may not feed.

Storing and Handling Paper

Even for suitable papers, poor storage conditions may lead to a change in the paper quality, paper jams, poor print quality and printer breakdown.

• Store paper in the following locations: Temperature of 10 to 30 °C with a relative humidity

of 30 to 65%

• After opening a ream of paper, use the original cover sheets to wrap up the paper not

used and store it in a cabinet or a location with low humidity.

• Do not let the paper stand but store it in a flat location.

• Ensure that the paper is stored properly without being bent or curled.

• Store the paper in a location not exposed to direct sunlight.

3.1 About Paper 39

3.2 Loading Paper

Loading Paper in the Paper Tray

This section describes how to load paper in the standard and optional paper trays. All trays are loaded the same way.

Important

• Do not remove the tray during printing. It may cause a paper jam.

1. Pull the tray out of the printer until it stops.

Hold the tray with both hands, lift the front slightly, and remove it from the printer.

2. Slide the width guides to the edge of the

tray. The width guides should be fully extended.

Note

• When loading paper that is 8.5 inches wide such as Letter or Legal size paper, set the tab on the side of the tray to the [8.5] position.

3. Squeeze the length guide and slide it to the

edge of the tray.

4. Before loading the print media, flex the

sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface.

5. Place the print media into the tray with the recommended print side face up.

40 3 About Paper

Important

• Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams.

6. Slide the width guides and length guide

until they rest lightly against the edge of the print media stack.

7. Insert the tray into the printer, and push

until it stops.

Important

• Do not use excessive force on the tray. Doing so could damage the tray or the inside the printer.

Loading Paper in the Bypass Tray

In addition to plain paper, the bypass tray can use various other sizes and types of print media such as envelopes and transparencies.

Make sure of the following points when loading paper in the bypass tray.

• You can load up to 150 sheets or a stack of paper (60 g/m

high.

• The bypass tray accepts print media within the following dimensions:

- Width: 88.9 mm to 215.9 mm

- Length: 139.7 mm to 900.0 mm

• You can load paper (64 g/m

mm in length has to be fed one sheet at a time and supported by hand. When a mismatch of paper sizes occurs, follow the instructions displayed on the control panel.

Important

• Make sure of the following points to avoid any troubles during printing.

• Do not load different types of paper at the same time.

• Use high quality paper for laser printers to print at high quality. Refer to “3.1 About Paper” (P. 36) for

details.

• Do not remove or add paper to the bypass tray when printing or if there is any paper still in the bypass

tray. Doing so may cause a paper jam.

• Do not put any objects other than paper on the bypass tray. Also, do not push or force down the

bypass tray.

to 105 g/m2) up to 900 mm long. However, paper over 356

to 216 g/m2) less than 15 mm

3.2 Loading Paper 41

1. Gently pull open the bypass tray cover, and

pull out the extension tray.

2. Slide the width guides to the edge of the

tray. The width guides should be fully extended.

3. Insert all media face down and top edge

first into the bypass tray.

Important

• Do not force the paper.

4. Slide the width guides until they rest lightly

against the edge of the paper stack.

Important

• Be careful not to bend the paper.

Note

• When you print on paper fed from the bypass tray, configure the paper size and type in the print driver.

• When [Bypass Mode] is set to [Panel Specified], you need to set the paper type and size settings for the tray on the control panel in advance. For details, refer to “3.3 Setting Paper Types and Sizes” (P. 43).

42 3 About Paper

Loading Envelopes in the Bypass Tray

To load envelopes that are less than or equal to 220 mm (8.66 inches) in width in the bypass tray, insert the envelopes with the flaps open and at the rear. To load envelopes that are over 220 mm (8.66 inches) in width in the bypass tray, insert the envelopes with the flaps closed and at the right side. The print side must be facing down. You can load envelopes up to the maximum fill line in the tray at one time.

Important

• For best performance, do not use envelopes that:

• Have excessive curl or twist

• Are stuck together or damaged in any way

• Contain windows, holes, perforations, cutouts, embossing

• Use metal clasps, string ties, or metal folding bars

• Have an interlocking design

• Have postage stamps attached

• Have any exposed adhesive when the flap is in the sealed or closed position

• Have nicked edges or bent corners

• Have rough, cockle, or laid finishes

3.3 Setting Paper Types and Sizes

Setting Paper Trays

When loading paper in the 550/1100 Sheet Feeder (optional), it is necessary to set the paper type on the control panel.

When loading paper in the bypass tray, set the paper size and type on the print driver when printing. When [Bypass Mode] has been set [Panel Specified] ([DriverSpecified] by default) on the control panel, you can set the paper size and type on the control panel.

This section describes how to set the paper size and type on the control panel.

Note

• When you set [Bypass Mode] to [Panel Specified], printing will be performed only when the settings for the paper size and type configured on the print driver when printing match the settings on the control panel. When a mismatch of paper sizes occurs, follow the instructions displayed on the control panel.

• You can also display the message to set the paper size and type on the control panel every time you load paper into each tray. Refer to the “4.2 Description of Menu Items” (P. 48) for details.

3.3 Setting Paper Types and Sizes 43

Setting Paper Types

Important

• Paper type settings must match those of the actual paper loaded in the trays. Otherwise, image quality cannot be processed accurately. Toner may not fuse properly on the paper, resulting in dirty and poor quality printouts.

Refer to

• “Usable Paper” (P. 36)

1. Press the <Menu> button to display the Menu screen.

2. Check that [Tray Settings] is displayed, then press the < > or <Eject/Set> button.

3. Press the < > or < > button until [Paper Type] is displayed, then press the < > or

<Eject/Set> button.

4. Press the < > or < > button until the required tray is displayed, then press the < >

or <Eject/Set> button.

5. Press the < > or < > button until the correct paper type is displayed for the loaded

paper, then press the <Eject/Set> button.

6. Press the <Menu> button.

Setting Paper Sizes

Refer to

• “Usable Paper” (P. 36)

1. Press the <Menu> button to display the Menu screen.

2. Check that [Tray Settings] is displayed, then press the < > or <Eject/Set> button.

3. Press the < > or < > button until [Paper Size] is displayed, then press the < > or

<Eject/Set> button.

4. Make sure that [Bypass Tray] is displayed, then press the < > or <Eject/Set> button.

5. Press the < > or < > button until the correct paper size and direction are displayed

for the loaded paper, then press <Eject/Set> button.

Note

• When you set a custom size paper, select [Driver Size].

6. Press the <Menu> button.

44 3 About Paper

4 Setting on the Control Panel

4.1 Overview of the Menu

Menu Configuration

The menus that can be accessed from the control panel are as follows:

Menu Content

Tray Settings Use the [Tray Settings] menu to define the print media loaded in each tray.

Report/List Use the [Report/List] menu to print various types of reports and lists.

Billing Meter Use the [Billing Meter] menu to display the printed paper counts on the

control panel.

Admin Menu • [Network Settings]

Use this menu to configure the network settings for the printer.

• [ParallelSettings] Use this menu to configure the parallel interface.

• [USB Settings] Use this menu to configure the USB interface.

• [System Settings] Use this menu to make the printer operation settings such as for alarm and Power Saver mode.

• [Maintenance Mode] Use this menu to initialize the NVM, configure the plain paper or labels quality adjustment settings. Also, use this menu to adjust the reference voltage for the transfer roller of each paper type.

•[PostScript] Use this menu to configure the PostScript settings.

• [Panel Settings] Use this menu to specify whether to limit the menu operations with a password.

Refer to

• Details for each menu: “4.2 Description of Menu Items” (P. 48)

Each menu is configured in different levels. Set the printer settings by selecting the objective menus or items structure level.

The following diagram shows some parts of the menu structure. The structure differs depending on the menu.

4.1 Overview of the Menu 45

Changing Menu Settings

Basic Operations (Example: Changing the Power Saver Timer)

Press one of the following buttons to display the menu screen or to set the printer by browsing though each menu structure. In this example, you set the transitional time to the power saver mode 1 to 30 mins.

Ready to print

1. To display the menu screen, press the <Menu> button at the print screen.

Tray Settings

2. To move between items in the same level, press the < > or < > button.

Admin Menu

3. To move between structure levels, press the < > (or the <Eject/Set> button) or < > button. Press the < > button to go to the lower level or press the < >button to return to the upper level.

Admin Menu

Network Settings

4. Press the < > or < > button until [System Settings] in the same level is displayed.

Admin Menu

System Settings

5. Press the < > or <Eject/Set> button to go to the lower level.

System Settings

Power Saver Mode

6. Press the < > or < > button until [PowerSaver Timer] in the same level is displayed.

System Settings PowerSaver Timer

7. Press the < > or <Eject/Set> button to go to the lower level.

PowerSaver Timer

Mode 1

8. Press the < > or <Eject/Set> button to go to the lower level.

Mode 1

3 min

9. Press the < > or < > button to set the proposed value.

46 4 Setting on the Control Panel

Continued on next page

Continued from previous page

Mode 1

30 min

10. Press the <Eject/Set> button to confirm your settings. The settings that have been confirmed are displayed with the affix “*”.

Mode 1

30 min

11. Press the < > or the <Cancel Job> button to move one level up.

PowerSaver Timer

Mode 1

12. Press the <Menu> button to quit the menu operation and return to the print screen.

Ready to print

Note

• If you want to change values after you have confirmed them by pressing the <Eject/Set> button (which has the affix “*”), you need to set them from the start again.

Initializing Configured Values

Display the item you want to initialize and then press both the < > and < > buttons at the same time.

Once the change process is completed, the factory defaults will be displayed. Press the <Eject/Set> button to confirm the value.

4.1 Overview of the Menu 47

4.2 Description of Menu Items

This section describes the items that can be configured on each menu.

Tray Settings

Use the Tray Settings menu to define the paper size and type loaded in each tray.

Item Description

Display Popup Specifies whether to display the message that prompts you to set the paper size and

type or not every time you load paper to the bypass tray or 550 Sheet Feeder (optional). When you select [On], the message that prompts you to set the paper size and type is displayed.

• [Bypass Tray] (default: [Off])

• [Paper Tray] (default: [Off])

Bypass Mode Specifies the way to set the paper type and size settings to be loaded in the bypass tray.

• [Panel Specified] You can specify the paper type and size settings on the control panel. Printing can be done only when the settings on the print driver matches the settings on the control panel. When a mismatch of paper sizes occurs, follow the instructions displayed on the control panel.

• [DriverSpecified] (default) You cannot specify the settings on the control panel. Printing is done using the settings on the print driver.

Paper Type Specifies the type of paper loaded in each tray.

• [Tray 1] (default: [Plain])

• [Tray 2] (default: [Plain])

• [Tray 3] (default: [Plain]

• [Tray 4] (default: [Plain])

• [Bypass Tray] (default: [Plain])

Note

• [Tray 2], [Tray 3], and [Tray 4] are displayed only when the optional sheet feeder is installed.

• [Bypass Tray] is displayed only when the [Bypass Mode] is set to [Panel Specified].

Refer to

• “Setting Paper Types” (P. 44)

Paper Size Specify the paper size and orientation for the bypass tray. This item is displayed when

the [Bypass Mode] is set to [Panel Specified].

• [Bypass Tray] (default: [Driver Size])

Refer to

• “Setting Paper Sizes” (P. 44)

Note

• When the size or type of paper that is loaded is different from the setting, the print quality may fall or paper may jam. Specify the correct paper type and size.

• When installing the optional sheet feeders if [Paper Source] is set to [Auto] on the print driver, the feeding tray is automatically specified according to the setting on the control panel. Also, when installing two optional sheet feeders and the paper size and type setting for each tray is the same, printing continues by changing the feeding tray if the paper in the specified tray has run out.

48 4 Setting on the Control Panel

Report/List

Prints various types of reports and lists.

Note

• The reports and lists are printed on A4 size paper. Load A4 size paper into the tray. Also, when optional sheet feeders are installed, do not load A4 size paper into the bypass tray but into Tray 1.

• For the procedures about printing reports and lists, refer to “6.2 Printing Reports/Lists” (P. 86).

• The reports and lists are all printed in English.

Item Description

Printer Settings Prints a list of the current printer settings and the installed options.

Panel Settings Prints a detailed list of all the settings on the control panel menus.

PCL Fonts List Prints a list of PCL fonts.

PS Fonts List Prints a list of PostScript fonts.

Job History Prints a detailed list of the processed print jobs. This list contains the latest 22 print

jobs.

Error History Prints an error history. This list contains the latest 42 errors.

Demo Page You can print a sample of the document to check the printer’s performance.

Stored Documents Prints a list of documents stored in the printer when using the secure print or sample

print feature. This list can be printed when at least 256 MB of memory are added or the internal hard disk (optional) has been installed.

Refer to

• “Printing Confidential Document - Secure Print” (P. 30)

• “Print After Checking Printing Result - Sample Print” (P. 33)

Billing Meter

Displays the number of processed print jobs on the control panel. The meter is divided according to the color modes.

Note

• For the procedures about checking the number of printed pages, refer to “Checking Total Printed Pages on Meter” (P. 96).

Item Description

Meter 1 Displays the total number of printed pages in black/white printing.

Meter 2 Normally not used.

Meter 3 Displays the total number of pages printed in color.

4.2 Description of Menu Items 49

Admin Menu

This menu contains 7 sub menus, [Network Settings], [ParallelSettings], [USB Settings], [System Settings], [Maintenance Mode], [PostScript], and [Panel Settings].

Network Settings

Specifies printer settings affecting jobs sent to the printer through a network port.

Note

• The settings in the [Network Settings] cannot be set when entering this menu during printing.

• You need to restart the printer to activate the new settings. After making the settings, turn off the printer and then turn it on again.

Item Description

Ethernet Specifies the communication speed and the modes of Ethernet.

• [Auto] (default) Automatically changes between 10Base half, 10Base full, 100Base half, and 100Base full.

•[10Base Half]

•[10Base Full]

• [100Base Half]

• [100Base Full]

TCP/IP Specifies the settings to use the TCP/IP protocol.

Get IP Address Specifies whether to automatically or manually retrieve the IP address.

• [DHCP/Autonet] (default) Automatically sets the IP address.

• [BOOTP] Uses BOOTP to set the IP address automatically.

•[RARP] Uses RARP to set the IP address automatically.

• [DHCP] Uses DHCP to set the IP address automatically.

• [Panel] You can set the IP address manually by entering it on the operator panel.

IP Address, Subnet Mask, Gateway Address

Protocol Set [Enable] when using the protocol. When [Disable] is selected, the protocol cannot

These items are used to check the addresses that have been obtained automatically or to specify addresses manually. Enter the address in the format of xxx.xxx.xxx.xxx. You can specifies values in the range of 0 to 255 for xxx.

Important

• To set addresses manually, set the [Get IP Address] to [Panel].

• IP addresses are managed in the entire network. An incorrect IP address may affect the whole network. For the addresses you need to set manually, contact your network administrator.

be activated.

• [LPD] (default: [Enable])

• [Port9100] (default: [Enable])

• [IPP] (default: [Enable])

• [SMB TCP/IP] (default: [Enable])

• [SMB NetBEUI] (default: [Enable])

• [FTP] (default: [Enable])

• [SNMP]-[UDP] (default: [Enable])

• [StatusMessenger] (default: [Enable])

• [InternetServices] (default: [Enable])

50 4 Setting on the Control Panel

Item Description

IP Filter Specifies blocking the reception of data from certain IP addresses.

No. n (n: 1 to 5)

Initialize NVM Initializes network data stored in NVM. The NVM is a nonvolatile memory that stores

Adobe Protocol Specifies the communications protocol for PostScript.

You can set up to five IP addresses ([No. 1] to [No. 5]). [No. 1] has priority over the others. To set multiple filters, set IP address in descending order from the address network with the narrowest range.

• [Address] Sets the IP address for No. n. You can set values between 0 and 255.

• [Mask] Sets the mask for No. n. You can set values between 0 and 255.

• [Mode] Specifies the mode to limits for the registered IP address from [Off] (default), [Accept], or [Reject].

Note

• The IP filter setting can be set on the CentreWare Internet Services. For example to set the IP filter, refer to “6.3 Checking / Managing the Printer Status on a Web Browser” (P. 87).

the printer settings even after power off. Initializing the NVM will revert the value for each item of the [Network Settings] menu to default.

• [Auto] (default) Used when no special processing is required for data.

• [Standard] Used when the communication protocol is in ASCII format.

•[BCP] Used when the communication protocol is in binary format.

•[TBCP] Used when the communication protocol supports both ASCII and binary data to switch between them according to the specified control code.

•[Binary] Used when no special processing is required for data.

ParallelSettings

Specifies the settings for the parallel interface.

Note

• You need to restart the printer to activate the new settings. After making the settings, turn off the printer and then turn it on again.

Item Description

ECP Specifies the ECP communication mode of the parallel interface.

• [Enable] (default) The ECP communication mode is enabled.

• [Disable] The ECP communication mode is disabled.

Adobe Protocol Specifies the communications protocol for PostScript.

•[Auto] Used when no special processing is required for data.

• [Standard] Used when the communication protocol is in ASCII format.

•[BCP] Used when the communication protocol is in binary format.

• [TBCP] (default) Used when the communication protocol supports both ASCII and binary data to switch between them according to the specified control code.

•[Binary] Used when no special processing is required for data.

4.2 Description of Menu Items 51

USB Settings

Specifies the settings for the USB interface.

Note

• You need to restart the printer to activate the new settings. After making the settings, turn off the printer and then turn it on again.

Item Description

Adobe Protocol Specifies the communications protocol for PostScript.

• [Auto] Used when no special processing is required for data.

• [Standard] Used when the communication protocol is in ASCII format.

•[BCP] Used when the communication protocol is in binary format.

• [TBCP] (default) Used when the communication protocol allows both ASCII and binary data to switch between them according to the specified control code.

•[Binary] Used when no special processing is required for data.

System Settings

[System Settings] menu is used to make the printer operation settings such as for alarm and power saver mode.

Item Description

Power Saver Mode Specifies whether to enable the transition to power saver mode 2 or not. Select

[Disable] to disable the setting.

• [Mode 2] (default: [Enable])

PowerSaver Timer Specifies the transitional time to the power saver mode.

• [Mode 1] (default: [3min]) Specify the transitional time to the power saver mode 1 between 1 and 60 minutes in increments of 1 minute. After the specified period of time has passed from the last print job, the printer enters the power saver mode 1.

• [Mode 2] (default: [5min]) Specify the transitional time to the power saver mode 2 between 5 and 120 minutes in increments of 1 minute. After the specified period of time has passed from entering the power saver mode 1, the printer enters the power saver mode 2.

Note

• When [Power Saver Mode] is set to [Disable] (default: [Enable]), the printer does not shift to the power saver mode 2.

Refer to

• Power saver mode: “1.3 Power Saver Modes” (P. 17)

• Procedures to set the transitional time: “Basic Operations (Example: Changing the Power Saver Timer)” (P. 46)

Alert Tone Specifies whether to turn on the alarm when an error occurs in the printer. The default is

[On]. You cannot adjust the sound volume.

Time-Out You can cancel a printing process when it goes beyond a set time period. Set the time,

until the print job is canceled, here. When this timeout expires, the print job is canceled.

• [5 sec] to [300 sec] (default: [30 sec]) Specifies the amount of time in increments of 1 second the printer waits for additional data before it cancels the job.

•[Off] Cannot cancel.

52 4 Setting on the Control Panel

Item Description

Auto Log Print Specifies whether to automatically print information about the printed data that has

been processed in the printer ([Job History Report]).

• [Off] (default) Select this if you do not want to print the [Job History Report] automatically even if the number of print jobs exceeds 22.

•[On] Automatically prints a report when the number of print jobs reaches 22.

Note

• You cannot set this during printing.

• You can print the [Job History Report] from the [Report/List] menu.

• You need to restart the printer to activate the new settings. After making the settings, turn off the printer and then turn it on again.

Print ID Select this to print the user ID on a specified position.

• [Off] (default) User ID is not printed.

• [Top Left] Prints the user ID on the top left of the sheet of paper.

• [Top Right] Prints the user ID on the top right of the sheet of paper.

• [Bottom Left] Prints the user ID on the bottom left of the sheet of paper.

• [Bottom Right] Prints the user ID on the bottom right of the sheet of paper.

Print Text Specifies whether the printer outputs PDL data, which is not supported by the printer, as

text when the printer receives it. Text data is printed on A4 or Letter size paper.

• [Off] (default) Does not print the received data.

•[On] Prints the received data as text data.

Banner Sheet Specifies the settings for the banner sheet.

• [Insert Position] (default: [Off]) Selects the position to output the banner sheet from [Off], [Front], [Back], and [Front & Back]. When [Off] is selected, the banner sheet is not printed.

• [Specify Tray] (default: [Tray 1]) Specifies the tray from which the banner sheet is output from trays 1 to 4 or bypass tray.

RAM Disk To allocate memory to the RAM Disk file system for the secure print and proof print

features.

• [Enable] Allocates memory for using the secure print and proof print features.

• [Disable] Does not allocate memory for using the secure print and proof print features.

Note

• This item is displayed when at least 256 MB of memory are added. However, when the internal hard disk (optional) is installed, this item is not displayed.

4.2 Description of Menu Items 53

Item Description

Substiture Tray Specifies whether to print on paper loaded in another tray when there is no paper left in

the tray selected by the auto tray selection feature. This item is displayed when the optional sheet feeder is installed.

• [Off] (default) Select this not to replace paper but display a message prompting you to load paper.

• [Larger Size] Select this to replace the paper with a larger size paper before printing in 100% magnification ratio.

• [Nearest Size] Select this to replace the paper with the nearest size paper before printing in 100% magnification ratio.

• [Bypass Feed] Select this to print on paper loaded in the bypass tray.

Note

• If a computer issues the instruction about paper selection, it overwrites this setting.

Maintenance Mode

Use this menu to initialize the NVM, configure the plain paper or labels quality adjustment settings. Also, use this menu to adjust the reference voltage for the transfer roller of each paper type.

Item Description

Adjust PaperType Specifies the paper type of plain paper and labels.

• [Plain] (default: [Heavy]) Selects the density for the plain paper from [Light] and [Heavy].

• [Labels] (default: [Label 2]) Selects the density for the labels from [Label 1] and [Label 2].

Adjust BTR Specifies the value of the reference voltage for the transfer roller. You can specify the

value between -20 to 30 for each paper type.

• [Plain] (default: [0])

• [Bond] (default: [0])

• [Transparency] (default: [0])

• [Heavyweight 1] (default: [0])

• [Heavyweight 2] (default: [0])

• [Labels] (default: [0])

• [Coated 1] (default: [0])

• [Coated 2] (default: [0])

• [Coated 3] (default: [0])

• [Envelope] (default: [0])

Adjust Fuser Specifies the fuser temperature. You can specify the value between -4 to 2 for each

paper type.

• [Plain] (default: [0])

• [Bond] (default: [0])

• [Transparency] (default: [0])

• [Heavyweight 1] (default: [0])

• [Heavyweight 2] (default: [0])

• [Labels] (default: [0])

• [Coated 1] (default: [0])

• [Coated 2] (default: [0])

• [Coated 3] (default: [0])

• [Envelope] (default: [0])

Auto Regi Adjust Adjust the color registration automatically. Selecting [On] adjusts the color registration

automatically. The default is [On].

54 4 Setting on the Control Panel

Item Description

Adjust ColorRegi Correct the color registration manually. For details, refer to the Quick Reference Guide

Adjusting Color Registration.

• [Auto Adjust] Correct the color registration.

• [Color Regi Chart] Prints the correction chart.

•[Enter Number] Enter the number to correct the registration.

Clean Developer While printing is repeated, one color toner may be mixed in another color toner in the

developer. When this occurs, use this feature. Using this feature consumes some toner.

Initialize NVM Initializes the settings stored in the NVM except for the network settings. The NVM is a

nonvolatile memory that stores the printer settings even after the power is turned off. After executing this function and restarting the printer, all the menu parameters are reset to their default values.

Note

• You cannot execute this menu during printing.

• You need to restart the printer to activate this setting. After making the setting, turn off the printer and then turn it on again.

Storage Disk Deletes the stored documents in the internal hard disk (optional). This menu is available

when the optional internal hard disk is installed.

Format Hard Disk Formats the internal hard disk (optional). This menu is available when the optional

internal hard disk is installed.

PostScript

Specifies the settings for the PostScript.

Item Description

PS Error Report Specifies whether the printer outputs error contents for a PostScript error. The change

becomes effective after the printer is turned off and then on again.

• [On] (default)

•[Off]

PS Job Time-Out Specifies the execution time for one PostScript job. The change becomes effective after

the printer is turned off and then on again.

• [Off] (default)

•[xx min] A PostScript error occurs if processing is not completed after the specified time.

Init PS Disk Initializes the optional hard disk. This item is only displayed when the optional hard disk

is installed.

PaperSelect Mode Specifies the way to select the tray for PostScript mode. The change becomes effective

after the printer is turned off and then on again.

• [Auto] (default) The tray is selected as the same setting as in the [PCL] setting.

•[Select FromTray] The tray is selected in a method compatible with regular PostScript printers.

4.2 Description of Menu Items 55

Panel Settings

Specifies whether to limit menu operations with a password to avoid changing the printer settings by accident.

Item Description

Panel Lock Specifies whether to limit the menu operations with a password. Selecting [Enable]

requires the operator to enter the password. If [Enable] is set, then you must enter the password to use the [Admin Menu]. The default is [Disable].

Change Password Sets the four-digit password. The default is [0000].

If you forget your password, turn off the printer. Then, recover the password setting to default with following procedure.

1. Turn on the printer while holding the <Menu> button. Continue to hold the Menu button until the display indicates “Init Password Ready to Init.”

2. Release the <Menu> button and press the <Eject/Set> button.

3. Press the < > button to select [Yes], then press the <Eject/Set> button. This will recover the factory default password.

56 4 Setting on the Control Panel

4.3 Menu List

For details on each feature, refer to “4.2 Description of Menu Items” (P. 48).

• Main operation and buttons on the control panel

Display/Close the Menu screen <Menu> button

Switch between the menu levels

Switch between menu or items in the same level

Move the cursor (_) of the setting value the right or left

Confirm setting <Eject/Set> button

Reset settings to default value

Note

• indicates items that can be configured when optional accessories are installed. c: 550 Sheet Feeder or 1100 Sheet Feeder d: Internal hard disk

• * indicates default value.

< > button (moves one level downwards) or < > button (moves one level upwards)

< > button (displays the previous menu or item) or < > button (displays the next menu or item)

< > button (moves to the right) or < > button (moves to the left)

Press <

> and < > button at the same time.

Continued on next page

4.3 Menu List 57

Continued from previous page

Continued on next page

58 4 Setting on the Control Panel

Continued from previous page

4.3 Menu List 59

5 Troubleshooting

5.1 When Paper Jams

If a paper jam occurs, refer to the illustration below to select the appropriate corrective action and clear the paper jam immediately.

Note

• The illustration below shows the printer with the optional 550 Sheet Feeder and1100 Sheet Feeder are installed.

CAUTION

• When removing jammed paper, make sure that no pieces of torn paper are left in the

machine. A piece of paper remaining in the machine can cause fire. If a sheet of paper is wrapped around the heat roller, or when clearing a jammed paper that is difficult or impossible to see, do not try to remove it by yourself. Doing so can cause injuries or burns. Switch off the machine immediately, and contact our Customer Support Center or your dealers.

• The fuser unit, and the surrounding area are hot. You may get burnt if you touch it

directly.

“Paper Jams at the Fuser Unit” (P. 63)

“Paper Jams in the Bypass Tray” (P. 60)

“Paper Jams in the Paper Tray” (P. 61)

“Paper Jams in the Optional Sheet Feeder” (P. 66)

“Paper Jams at the Paper Inverter” (P. 66)

“Paper Jams Between the Drum Cartridge and Fuser Unit” (P. 62)

Paper Jams in the Bypass Tray

Follow the procedure below to remove paper jammed in the bypass tray.

1. Pull the jammed paper out of the bypass

tray, and remove any remaining paper from the bypass tray.

60 5 Troubleshooting

2. Close the bypass tray once.

3. Push up the button A and open the front

cover A. Confirm that there are no scraps of paper remaining inside the printer.

4. Close the front cover A.

Paper Jams in the Paper Tray

Follow the procedure below to remove paper jammed in the paper tray.

1. Slowly, completely remove the tray from the

printer.

2. Remove all the jammed and/or creased

paper from the tray.

3. If there is jammed paper remaining inside

the printer, pull it out carefully to avoid tearing it.

5.1 When Paper Jams 61

4. If jammed paper cannot be found, pull

down the green cover along the top of the hole where the tray cartridge was in the printer, and pull the jammed paper out carefully.

5. Push up the button A and open the front

cover A. Confirm that there are no scraps of paper remaining inside the printer.

6. Close the front cover A.

7. Insert the tray into the printer, and push

until it stops.

Important

• Do not use excessive force on the tray. Doing so could damage the tray or the inside the printer.

Paper Jams Between the Drum Cartridge and Fuser Unit

1. Push up the button A and open the front

cover A.

2. Move the levers at both ends of the fuser to

their open position and remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer.

Important

• The fuser is hot. Do not touch, doing so may cause burns.

62 5 Troubleshooting

3. Completely push down the levers at both ends of the fuser unit.

4. Close the front cover A.

Paper Jams at the Fuser Unit

1. Press the button B and open the front cover

2. Lift the levers at both ends of the fuser unit,

and remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer.

Important

• The fuser is hot. Do not touch, doing so may cause burns.

Note

• If only a small portion of the jammed paper is visible, making it difficult to remove, see “Paper Jams Between the Drum Cartridge and Fuser Unit” (P. 62) to remove the jammed paper.

3. Completely push down the levers at both ends of the fuser unit.

4. Close the front cover B.

5.1 When Paper Jams 63

5. Push up the button A and open the front

cover A.

6. Remove the jammed paper if you see it and

proceed to the step 7. If you cannot see the jammed paper, close the front cover A and skip the rest of the procedure.

7. Close the front cover A.

Note

• If a paper jam occurs in the fuser area, a sheet of paper may already have been fed from the tray. Make sure there is no paper remaining inside the printer, using step 8 through 14.

8. Slowly, completely remove the tray from the

printer. If the printer is equipped with an optional sheet feeder, remove the trays sequentially, starting with the bottom one.

Note

• You do not have to remove trays that are lower than the feeding tray from where the jammed paper was fed.

9. Remove all the jammed and/or creased

paper from the tray.

64 5 Troubleshooting

10. If there is jammed paper remaining inside

the printer, pull it out carefully to avoid tearing it.

11. If jammed paper cannot be found, pull

down the green cover along the top of the hole where the tray cartridge was in the printer, and pull the jammed paper out carefully.

12. Push up the button A and open the front

cover A. Confirm that there are no scraps of paper remaining inside the printer.

13. Close the front cover A.

14. Insert the trays into the printer. Push the

trays in until they stop.

Important

• Do not use excessive force on the tray. Doing so could damage the tray or the inside the printer.

5.1 When Paper Jams 65

When Long Paper Jams

When long paper (longer than 356 mm) jams inside the printer, cut the paper as needed, then remove it in the proper way depending on the place that the paper jam occurs. When it is difficult to open the front cover, do not force it. Turn the power off immidiately and contact our Customer Support Center or your dealers for assistance.

Paper Jams at the Paper Inverter

1. Press the button B and open the front cover

2. Remove the jammed paper. If the paper is

torn, remove any scraps of paper remaining inside the printer.

3. Close the front cover B.

Paper Jams in the Optional Sheet Feeder

1. Open the trays until you find the jammed

paper.

Note

• Paper in the sheet feeder feeds to the printer from the front of the trays, therefore paper jammed in the lower tray can block the upper tray of the feeder or the paper tray in the printer, preventing you from opening them. Look for the jammed paper sequentially, starting with the lowest tray.

66 5 Troubleshooting

2. Remove all jammed and/or creased paper

from the tray.

3. Pull the jammed paper out carefully to

avoid tearing it. If the paper is torn, confirm that there are no scraps of paper remaining inside the printer.

4. Push up the button A and open the front

cover A. Confirm that there are no scraps of paper remaining inside the printer.

5. Close the front cover A.

6. Insert the trays into the printer. Push the

trays in until they stop.

Important

• Do not use excessive force on the tray. Doing so could damage the tray or the inside the printer.

5.1 When Paper Jams 67

5.2 Problems With the Printer

Before treating the problem as a machine breakdown, refer to the following table and check the printer condition again.

WARNING

• Never open or remove machine covers that are secured with screws unless specifically

instructed in the manual. A high voltage component can cause electric shock.

• Do not try to alter the machine configuration, or modify any parts. An unauthorized

modification can cause smoke or fire.

Note

• Probable causes of trouble are that the printer, computer, server or other hardware is not correctly set for the network environment you are using, or a printer restriction has been exceeded. Refer to the CD-ROM Documentation (HTML) on the CentreWare CD-ROM.

Symptom Reason/Action

No power.

Cannot print. Is the light of the <Ready> indicator off? If so, this printer is offline or in the menu setting

Print job sent but the light of the <Ready> indicator is not blinking or on.

Is the power to the printer switched off? Press the power switch to the <|> position to switch on the power.

Refer to

• “1.2 Switching On and Off the Printer” (P. 16)

Is the power cord disconnected or not securely connected? Switch off the power to the printer and connect the power cord to the power outlet again. Then, switch on the power to the printer.

Refer to

• Setup Guide Connecting the Power Cord

Is the power cord connected to a power outlet with the correct voltage? Connect the printer exclusively to a power outlet with a suitable voltage and current rating.

mode. Fix the problem according to the following display status:

Refer to

• “1.1 Main Components and Their Functions” (P. 12)

Is there a message displayed on the control panel? Follow the message to rectify the problem.

Refer to

• “5.4 Error Messages” (P. 73)

Is the interface cable disconnected? Switch off the power and check the connection of the interface cable.

Is the protocol configured? Check the port status of the interface. Make sure the protocol settings are correctly set up on the CentreWare Internet Services.

Refer to

• “Network Settings” (P. 50)

• Online Help for CentreWare Internet Services

Is the computer environment correctly set up? Check the computer environment, such as the print driver.

Light of <Error> indicator is on. Is there an error message displayed on the control panel? Check the displayed

message and rectify the error.

Refer to

• “5.4 Error Messages” (P. 73)

68 5 Troubleshooting

Symptom Reason/Action

Light of <Error> indicator is blinking.

The light of the <Ready> indicator is on and blinking but there is no print output.

Top section of printed document is missing. The top and side margins are incorrect.

Condensation has occurred inside the printer.

Paper cannot be fed. Paper jam. Multiple paper are fed. Paper is fed at an angle. Paper is wrinkled.

An error that you cannot rectify by yourself has occurred. Record the displayed error message or error code, switch off the power, pull out the power plug from the outlet, and then contact our Customer Support Center or your dealers.

There are jobs remaining in the printer. Cancel printing or force the remaining data to be printed. To forcibly print the job, press the <Eject/Set> button. To cancel the job, press the <Cancel Job> button.

Are the paper tray guides in the correct positions? Set the length guide and the width guides to the correct positions.

Refer to

• “3.2 Loading Paper” (P. 40)

Check that the paper size on the print driver or the control panel is correctly set.

Refer to

• Online Help for the print driver

• “Tray Settings” (P. 48)

Check whether the setting for margin is correct on the print driver.

Refer to

• Online Help for the print driver

Turn the printer on and leave it one hour at least to get rid of any condensation. If the problem still occurs, contact our Customer Support Center or your dealers.

Is the paper correctly loaded? Load the paper correctly. For labels, transparencies, or envelopes, fan them well first to allow air to enter between each sheet before loading.

Refer to

• “3.2 Loading Paper” (P. 40)

Is the paper damp? Replace with paper from a new ream.

Refer to

• “3.2 Loading Paper” (P. 40)

The paper used is not suitable. Load the correct type of paper.

Refer to

• “Usable Paper” (P. 36)

Is the paper tray set correctly? Push the paper tray completely into the printer.

Is the printer placed on a flat location? Place the printer on a stable flat surface.

Are the paper tray guides set in the correct positions? Set the guides to the correct positions.

Refer to

• “3.2 Loading Paper” (P. 40)

Papers are fed more than 1 sheet at a time. Multiple feeding of paper may occur before the sheets of paper loaded in the tray are used up. Fan the paper to be loaded and load again. Replenish paper only when all the sheets of the loaded paper are used up.

Unusual noises The printer is not level. Reposition the printer on a flat, stable surface.

Refer to

• Quick Reference Guide Safety Notes

The paper tray is not inserted properly. Push the paper tray completely into the printer.

There is a foreign object inside the printer. Turn off the printer and remove the foreign object. If you need to disassemble the printer to remove the foreign object(s), contact our Customer Support Center or your dealers for assistance.

5.2 Problems With the Printer 69

5.3 Problems With the Print Quality

When the print quality is poor, select the closest symptom from the following table to rectify the problem.

If the print quality does not improve after carrying out the appropriate action, contact our Customer Support Center or your dealers.

Symptom Reason/Action

Faded printouts The paper is outside the recommended specification range. Replace the media with a

recommend size and type, and confirm that your print driver settings are correct.

Refer to

• “3.1 About Paper” (P. 36)

The paper is damp. Replace the paper.

Refer to

• “3.1 About Paper” (P. 36)

The drum cartridge or transfer roll cartridge is old or damaged. Replace the drum cartridge or transfer roll cartridge.

Refer to

• “Replacing the Drum Cartridge” (P. 81)

• “Replacing the Transfer Roll Cartridge” (P. 84)

The high-voltage supply is defective. Contact our Customer Support Center or your dealers for assistance.

Stray black dots or white areas (drop outs)

Vertical black or color streaks The drum cartridge, transfer roll cartridge, or fuser unit is old or damaged. Check the

Recurring smudges Dirt in the paper path. Print several blank sheets.

The paper is outside the recommended specification range. Replace the paper with a recommend size and type, and confirm that your print driver settings are correct.

Refer to

• “3.1 About Paper” (P. 36)

The drum cartridge or transfer roll cartridge is old or damaged. Replace the drum cartridge or transfer roll cartridge.

Refer to

• “Replacing the Drum Cartridge” (P. 81)

• “Replacing the Transfer Roll Cartridge” (P. 84)

condition of the drum cartridge, transfer roll cartridge and fuser unit, and replace as necessary. For information about replacing of the fuser unit, contact our Customer Support Center or your dealers.

Refer to

• “Replacing the Drum Cartridge” (P. 81)

• “Replacing the Transfer Roll Cartridge” (P. 84)

The drum cartridge, transfer roll cartridge, or fuser unit is old or damaged. Check the condition of the drum cartridge, transfer roll cartridge and fuser unit, and replace as necessary. For information about replacing of the fuser unit, contact our Customer Support Center or your dealers.

70 5 Troubleshooting

Refer to

• “Replacing the Drum Cartridge” (P. 81)

• “Replacing the Transfer Roll Cartridge” (P. 84)

Symptom Reason/Action

Ink smears when rubbed The paper is damp. Replace the paper.

Refer to

• “3.1 About Paper” (P. 36)

The paper is outside the recommended specification range. Replace the paper with a recommend size and type, and confirm that your print driver settings are correct.

Refer to

• “3.1 About Paper” (P. 36)

The fuser unit is old or damaged. Contact our Customer Support Center or your dealers for assistance.

Black pages The drum cartridge is old or damaged. Replace the drum cartridge.

Refer to

• “Replacing the Drum Cartridge” (P. 81)

The high-voltage supply is defective. Contact our Customer Support Center or your dealers for assistance.

Blank pages Two or more sheets may be feeding at once. Remove the paper stack from the tray, fan

it, and reinsert it.

The drum cartridge or transfer roll cartridge is old or damaged. Replace the drum cartridge or transfer roll cartridge.

Hair-like marks appear in or around black half-tone printing Shadows appear around areas of dense black printing

Color around the edge of printing is incorrect

Colored dots are printed at regular intervals (about 30 mm)

Refer to

• “Replacing the Drum Cartridge” (P. 81)

• “Replacing the Transfer Roll Cartridge” (P. 84)

The high-voltage supply is defective. Contact our Customer Support Center or your dealers for assistance.

The paper was left unwrapped for a long time (especially in a dry environment). Replace the paper.

Refer to

• “3.1 About Paper” (P. 36)

The paper is outside the recommended specification range. Replace the paper with a recommend size and type, and confirm that your print driver settings are correct.

Refer to

• “3.1 About Paper” (P. 36)

The transfer roll cartridge is old or damaged. Replace the transfer roll cartridge.

Refer to

• “Replacing the Transfer Roll Cartridge” (P. 84)

The color registration is incorrect. Adjust the color registration.

Refer to

• Quick Reference Guide Adjusting Color Registration

The drum cartridge is dirty. Clean the drum cartridge.

Refer to

• “Cleaning the Drum Cartridge” (P. 99)

5.3 Problems With the Print Quality 71

Symptom Reason/Action

Partial blanks, creased paper or blotted printing

Vertical blanks The drum cartridge is not installed correctly. Reinstall the drum cartridge.

The paper is damp. Replace the paper.

Refer to

• “3.1 About Paper” (P. 36)

The paper is outside the recommended specification range. Replace the paper with a recommend size and type.

Refer to

• “3.1 About Paper” (P. 36)

The transfer roll cartridge or fuser unit is not installed correctly. Reinstall the transfer roll cartridge and/or fuser unit. For information about replacing of the fuser unit, contact our Customer Support Center or your dealers.

Refer to

• “Replacing the Transfer Roll Cartridge” (P. 84)

Condensation inside the printer causes partial blanks or creased paper. Turn the printer on and leave it one hour at least to get rid of the condensation. If the problems still occur, contact our Customer Support Center or your dealers for assistance.

Refer to

• “Replacing the Drum Cartridge” (P. 81)

Refer to

• “Replacing the Drum Cartridge” (P. 81)

• “Replacing the Transfer Roll Cartridge” (P. 84)

Slanted printing The paper guides in the paper tray or bypass tray are not set correctly. Reset the paper

guides in the paper tray or bypass tray.

Refer to

• “3.2 Loading Paper” (P. 40)

White spots appear on the printed image Toner spilled out around the printed image The printed image is bluish

Printed image or texts wear off quickly Double printing at 80 mm intervals

The paper is outside the recommended specification range. Replace the paper with a recommended size and type, and confirm that your print driver settings are correct.

Refer to

• “3.1 About Paper” (P. 36)

The transfer voltage setting is not proper. Adjust the transfer voltage on the control panel.

Refer to

• “6.8 Adjusting the Transfer Voltage” (P. 101)

The fuser temperature is not correct. Adjust the fuser temperature on the control panel.

Refer to

• “6.9 Adjusting the Fuser Temperature” (P. 102)

72 5 Troubleshooting

5.4 Error Messages

This section describes the messages displayed on the control panel.

Messages About Consumables

Message Condition/Reason/Action

010-317 Reboot Printer

Fuser Cartridge Error NNN-NNN

Insert Drum Cartridge

Insert Transfer Roll Cartridge

Insert XXX Toner Cartridge

Please Request Parts 009-NNN

Please Request Parts 010-351

The fuser unit is either missing or not fully inserted into the printer. Contact our Customer Support Center or your dealers.

An unsupported fuser unit is installed. Contact our Customer Support Center or your dealers for assistance.

The drum cartridge is either missing or not fully inserted into the printer. Insert the drum cartridge.

Refer to

• “Replacing the Drum Cartridge” (P. 81)

The transfer roll cartridge is either missing or not fully inserted into the printer. Insert the transfer roll cartridge.

Refer to

• “Replacing the Transfer Roll Cartridge” (P. 84)

The specified toner cartridge is either missing or not fully inserted into the printer. Insert the specified toner cartridge.

Refer to

• “Replacing the Toner Cartridges” (P. 78)

Switch the printer off and then on. If the error is not cleared, the developer unit needs to be replaced. Contact our Customer Support Center or your dealers for assistance.

Switch the printer off and then on. If the error is not cleared, the fuser unit needs to be replaced. Contact our Customer Support Center or your dealers for assistance.

Ready to Print Replace 010-400

Ready to Print

Drum Cartridge Replace soon

Ready to Print

Trans Roll Cart. Replace soon

Ready to Print

XXX Cartridge Replace soon

XXX=Yellow, Magenta, Cyan, or Black

Remove film on xxx Toner

The fuser unit needs to be replaced. Contact our Customer Support Center or your dealers for assistance.

The drum cartridge needs to be replaced. Replace the drum cartridge.

Refer to

• “Replacing the Drum Cartridge” (P. 81)

The transfer roll cartridge needs to be replaced. Replace the transfer roll cartridge.

Refer to

• “Replacing the Transfer Roll Cartridge” (P. 84)

The specified toner cartridge needs to be replaced. Replace the specified toner cartridge.

Refer to

• “Replacing the Toner Cartridges” (P. 78)

The sealing tape is still on the specified toner cartridge. Pull out the specified toner cartridge and remove the sealing tape.

Refer to

• “Replacing the Toner Cartridges” (P. 78)

5.4 Error Messages 73

Message Condition/Reason/Action

Replace Drum Cartridge

Replace Transfer Roll Cartridge

Replace xxx Toner Cartridge

XXX Error NNN-NNN

XXX indicates one of the following; the Yellow Toner (Y), Cyan Toner (C), Magenta Toner (M), Black Toner (K), Drum Cartridge, or Fuser Unit. NNN indicates a numeric value.

The drum cartridge needs to be replaced. Replace the drum cartridge.

Refer to

• “Replacing the Drum Cartridge” (P. 81)

The transfer roll cartridge needs to be replaced. Replace the transfer roll cartridge.

Refer to

• “Replacing the Transfer Roll Cartridge” (P. 84)

The specified toner cartridge needs to be replaced. Remove the specified toner cartridge and install a new one.

Refer to

• “Replacing the Toner Cartridges” (P. 78)

An unsupported toner cartridge, fuser unit, or drum cartridge is installed. Replace the specified toner cartridge or drum cartridge.

Messages About the Printer and Other Items (In Alphabetical Order)

Message Condition/Reason/Action

NNN-NNN Restart Printer

016-316 Restart Printer

006-370 Restart Printer

All Trays Out of paper

Close Front Cover Front cover A or front cover B is open. Close the front cover A or front cover B.

Disk Full Press Set

Empty Output Tray

Invalid Job Press Set

Error NNN-NNN relates to printer problems. Switch the printer off and then on.

The additional memory module is not fully inserted into the slot. Remove the additional memory card from the slot, and then reinsert it firmly.

Condensation may have occurred inside the printer. Do not use the printer for more than one hour.

All trays are out of paper. Load paper.

RAM disk memory is full and cannot continue processing the current print job.

• Press the <Eject/Set> button to clear the message, cancel the current print job, and conduct the next print job, if any.

• Press the <Cancel> button to cancel the print job.

• Press the <Menu> button to open the Print Menu and delete the current job.

• To avoid this error in the future, do the following:

• Reduce the number of print pages such as splitting the print data.

• Increase free memory space by deleting unnecessary data in the RAM disk.

Too much paper is loaded in the output tray. It is beyond the limits of its capacity. Remove paper from the output tray.

When the configuration of the printer on the print driver does not conform to the printer you are using, this message appears.

• Press the <Cancel> button to cancel the print job.

• Make sure that the configuration of the printer on the print driver conforms to the printer you are using.

74 5 Troubleshooting

Message Condition/Reason/Action

Load xxx yyy XXX

Open Cover A Clear jam

Open Cover A or B. Clear jam

Open Cover B Clear jam

Out of Memory Press Set

Incorrect paper size is loaded in the specified tray. xxx indicates the number of the tray or bypass tray. yyy indicates the paper size. XXX indicates the type of paper. Load the specified paper in the specified trays.

Refer to

• “3.2 Loading Paper” (P. 40)

Paper Jam has occurred at the registration unit. Push button A to open front cover A and remove any paper.

Refer to

• “5.1 When Paper Jams” (P. 60)

Paper Jam has occurred at the fuser. Push up button A to open the front cover, or push button B to open front cover B, and then remove any paper.

Refer to

• “Paper Jams at the Fuser Unit” (P. 63)

Paper Jam has occurred at the duplexer. Push button B to open front cover B and remove any paper.

Refer to

• “Paper Jams Between the Drum Cartridge and Fuser Unit” (P. 62)

The printer memory is full and cannot continue processing the current print job.

• Press the <Eject/Set> button to clear the message, cancel the current print job, and conduct the next print job, if any.

• Press the <Cancel> button to cancel the print job.

• Press the <Menu> button to open the Print Menu and delete the job being held.

• To avoid this error in the future, do the following:

• Delete unnecessary fonts, macros, and other data in printer memory.

• Install additional printer memory.

PCL Error Press Set

Please Clean Image Sensor

Pull out tray Clear jam

Push in the tray All trays are not inserted into the printer. Insert all paper trays.

Push in xxx The specified tray is not inserted into the printer. Insert the paper tray. xxx indicates

Ready to Print genuineToner

SysError NNN-NNN Press Set

Tray N Out of paper

Error relating to PCL emulation problems has occurred.

• Press the <Eject/Set> button to clear the message, cancel the current print job, and conduct the next print job, if any.

• Press the <Cancel> button to cancel the print job.

The image sensor is dirty. Clean the image sensor.

Refer to

• “Cleaning the Density Sensor” (P. 97)

A paper jam occurs. Clear the paper path.

Refer to

• “5.1 When Paper Jams” (P. 60)

the number of the tray or bypass tray.

The printer is in the custom toner mode. Though some of the toner cartridges reach the end of their lives, you can continue printing.

A system error has occurred. Press the <Eject/Set> button to clear the message.

The specified tray is out of paper. Load paper.

5.4 Error Messages 75

Message Condition/Reason/Action

xxx Check paper

NNN indicates a numeric value.

Incorrect paper size is loaded in the specified tray. xxx indicates the number of the tray or bypass tray. Change the paper type in the specified tray.

Refer to

• “3.2 Loading Paper” (P. 40)

5.5 Network Related Troubles

Regarding troubles such as being unable to print in a network environment, refer to the CD-ROM Documentation (HTML) on the CentreWare CD-ROM.

This section describes how to identify the cause and fix an error when a problem occurs by using the CentreWare Internet Services and the StatusMessenger function.

When Using CentreWare Internet Services

Symptom Reason/Action

Cannot be connected to CentreWare Internet Services.

Is the printer working correctly? Check if the power of the printer is switched on.

The “Please wait” message is displayed throughout the Web browser.

The [Refresh] button is not working.

Selecting the left frame menu does not change the display.

Is Internet Services enabled? Print out the [Printer Settings] to check.

Refer to

• “6.2 Printing Reports/Lists” (P. 86)

Is the URL correctly entered? Check the URL again. If connection fails, enter the IP address to connect.

Refer to

• “6.3 Checking / Managing the Printer Status on a Web Browser” (P. 87)

Is the proxy server used? Some proxy servers do not allow this feature. Try connection without using the proxy server.

Refer to

• Online Help for web browser

Wait for a while as instructed. If the problem persists, refresh the web browser. If nothing happens, check if the printer is working properly.

Are you using the supported OS and a web browser? Refer to “6.3 Checking / Managing the Printer Status on a Web Browser” (P. 87) to check whether the OS and web browser you are using are supported.

The screen display is distorted. Change the window size of the web browser.

The latest information is not displayed.

76 5 Troubleshooting

Click [Refresh].

Symptom Reason/Action

The new settings were not reflected by clicking the [Apply New Settings] button.

Cannot change settings if you forget the password.

The display language is different.

Connection to CentreWare Internet Services has been refused, or “Data not included in page” is displayed.

Password not certified after entering the password in the username and password window.

Is the entered value correct? If an invalid value is entered, it will be automatically changed to a value within the range.

If you cannot remember the password, initialize the NVM using the [Network Settings] menu on the control panel. However, initializing the NVM will revert the value for each item of the [Network Settings] menu to default. It is recommended to print the [Printer Settings] and check the current settings.

Change the display language settings on the Web browser.

Refer to

• Online Help for web browser

This symptom occurs when the Web browser display is refreshed frequently. Do not refresh the Web browser display frequently. Also, do not continuously display the [Status] screen or the [Jobs] screen on several Web browsers at the same time.

If certification is refused five times, the user cannot be certified even if the correct user name and password are input. Switch the printer off and on once, then do the certification procedure again.

When Using the StatusMessenger Function

This section explains how to fix the troubles when the StatusMessenger features are used.

Symptom Reason/Action

The printer status was not notified by e-mail.

Check the following settings in [Properties] of CentreWare Internet Services.

• Is the printer e-mail address specified?

• Is [Enable] specified for [StatusMessanger]?

• Are the SMTP server IP address and POP3 server IP address specified correctly?

• Are the POP user name and password specified correctly?

• Are the items to be notified specified correctly?

• Are the destination e-mail addresses entered correctly?

Are the SMTP server and POP server working correctly? Check with your network administrator.

5.5 Network Related Troubles 77

6 Daily Care

6.1 Replacing Consumables

A message to prompt you to replace the toner cartridge or drum cartridge is displayed on the control panel, replace the indicated cartridge.

Note

• About the possible number of pages that can be printed with a toner cartridge or drum cartridge, refer to “Life of Consumables” (P. 110). The possible number of pages that can be printed differs according to factors such as the print contents, paper size, paper type, number of pages being printed, environment used, and the frequency that the printer is switched on and off.

• Before ordering a new toner cartridge or drum cartridge from your dealer, check the product code listed in “Appendix A.2 Optional Accessories and Consumables” (P. 108).

Recycling Used Consumables

The used toner cartridges and drum cartridges are recycled for environmental conservation and effective utilization of materials. Dispose of the used toner cartridges and drum cartridges properly. Return them to Fuji Xerox or your dealer.

Replacing the Toner Cartridges

The printer uses four toner cartridges, cyan, magenta, yellow, and black.

Caution on Handling the Toner Cartridge

When handling the toner cartridge, take note of the following points:

WARNING

• Never throw a toner cartridge into an open flame. It can cause an explosion and you can

get burnt.

• Do not reuse toner cartridges that have been removed from the printer. Doing so may

cause degradation of print quality or the toner may spill onto print jobs.

78 6 Daily Care

• Do not shake or pat the removed toner cartridge after you remove it. The remaining toner

may spill out.

• Although the toner is not harmful to the body, wash it off immediately if your hands or

clothes are stained with it.

Replacing the Toner Cartridge

1. Remove any paper in the output tray.

2. Remove the top cover.

3. Grip the levers at the ends of the toner

cartridge that you want to replace, and pull them up.

4. Pull out the toner cartridge.

5. Select the new toner cartridge whose color

matches the cartridge holder and remove it from its packaging.

6. Shake the toner cartridge several times as

illustrated to distribute the toner evenly.

6.1 Replacing Consumables 79

7. Align the toner cartridge with the

corresponding insertion point in the printer and insert it.

8. Grip the levers at each end of the toner

cartridge with your fingers, then push down firmly to rotate the levers forward.

9. Pull the toner seal straight up to remove it.

Note

• Pull the toner seal straight up. Pulling the toner seal diagonally may tear the seal.

• If there is an interval of more than 5 seconds from inserting the toner cartridge to pulling the toner seal, an error message may be displayed. In this case, repeat step 8 again or switch the printer off and then on again.

10. Replace the top cover by inserting its front

side into the printer first.

80 6 Daily Care

About the Custom Mode

When the toner in a toner cartridge runs out, “Replace Toner Cartridge” is displayed on the printer.

When you want to use the printer in the custom mode, follow the procedure below to set the custom mode before replacing the new toner cartridges.

Important

• When using the printer in the custom mode, the printer’s basic functions and performance may be degraded below the range of guaranteed quality that is possible when using our recommended products. Using the printer continuously in the custom mode may cause malfunctions. If this is the cause of a malfunction, repairs are not done under warranty.

Note

• When returning the setting to the normal mode, select [Off] in step 4 below.

1. Press the < > button and the <Eject/Set> button simultaneously.

2. Make sure that [Non-genuine] is displayed, then press the < > button or the <Eject/

Set> button.

3. Make sure that [Toner] is displayed, then press the < > or <Eject/Set> button.

4. Press < > button to select [On], then press the <Eject/Set> button.

5. Press the <Menu> button.

Replacing the Drum Cartridge

This section describes procedures for handling, storing and replacing the drum cartridge.

Caution on Handling the Drum Cartridge

When handling the drum cartridge, take note of the following points:

WARNING

• Never throw a drum cartridge into an open flame. It can cause an explosion and you can

get burnt.

• Do not subject it to direct sunlight or strong light.

• Do not touch the drum surface (blue part). Make sure that nothing touches or scratches

the drum surface.

• To avoid degradation of print image quality, keep the drum cartridge level.

6.1 Replacing Consumables 81

Replacing the Drum Cartridge

Important

• Remove any print jobs from the output tray and close the bypass tray before opening the top cover or front cover.

1. Remove any paper in the output tray.

2. Push up the button A and open the front

cover A.

3. Press the button C and open the output tray

cover.

4. Grab the drum cartridge by the handle, and

pull it up and out.

Important

• Do not touch inside the printer with your hands. Some parts may be hot.

• Hold the handle to avoid dropping the drum cartridge.

5. Take the new drum cartridge out of the

packaging box by its handle and remove the protective cover from the drum cartridge.

Important

• Make sure nothing touches or scratches the surface of the light-sensitive drum (green-colored part) or the charge roller (black-colored part). Scratches, dirt, or oil from your hands on the surface of the light-sensitive drum or charge roller may reduce the print quality.

• Do not expose the drum cartridge to direct sunlight or strong light.

82 6 Daily Care

6. Holding the drum cartridge by the handle

and the flat part facing the back of the printer, align the bosses that arrow marks are attatched on both sides of the drum cartridge with the slots that are indicated by the arrow marks on the printer. Gently lower the drum cartridge into the printer.

Important

• Lowering the drum cartridge into the printer without correctly aligning the bosses on both sides of the drum cartridge with the slots can damage the drum cartridge.

7. Pull the protective cover on the cartridge

straight up to remove it.

Note

• Do not touch the intermediate transfer roller (black part). Make sure that nothing touches or scratches the roller surface. Scratches or oil from your hands on the roller deteriorates print quality.

8. Close the output tray cover.

9. Close the front cover A.

6.1 Replacing Consumables 83

Replacing the Transfer Roll Cartridge

This section describes procedures for replacing the transfer roll cartridge.

WARNING

• Never throw a used transfer roll cartridge into a fire. It can cause an explosion and you

can get burnt.

Important

• Do not touch the edge of the plate at the upper side of the transfer roll cartridge because it is sharp.

1. Remove any print jobs from the output tray, close the bypass tray cover before

opening the front cover.

2. Push up the button A and open the front

cover A.

3. Grip the tabs at both ends of the transfer

roll cartridge and gently lift it out of the printer.

Important

• Do not touch inside the printer with your hands. Some parts may be hot.

4. Unpack a new transfer roll cartridge and

grip the tabs as shown in the diagram.

5. Align the arrow marks on the transfer roll

cartridge to the marks on the printer, and gently push the roller into the printer.

84 6 Daily Care

6. To lock the transfer roll cartridge into the

printer push down the tabs until you hear a click.

7. Close the front cover A.

6.1 Replacing Consumables 85

6.2 Printing Reports/Lists

This section explains the types of reports/lists and how to print them.

Types of Reports/Lists

Other than print data from the computer, this printer has the feature to print the following reports/lists. The reports and lists are printed in English.

Reports Description

Printer Settings Prints status of the printer such as hardware configuration and

network information. Print this report to check whether optional accessories have been correctly installed.

Panel Settings Print a detailed list of all the settings on the operator panel menus.

PCL Fonts List Prints information of PCL fonts and sample of these fonts.

PS Fonts List Prints information of PostScript fonts and sample of these fonts.

Job History Prints information on printing result, such as whether data from the

computer has been printed correctly. The status of maximum 22 jobs can be printed on the [Job History Report]. Use the control panel to set whether to print the [Job History Report] automatically for every 22 jobs completed. For details, refer to “Auto Log Print” (P. 53).

Error History Prints information of up to the latest 42 errors that occurred in this

Demo Page You can print a sample of the document to check the printer’s

Stored Documents Prints a list of documents stored in the printer when using the secure

Printing Reports/Lists

Print the report/list by operating the control panel.

Important

• When optional sheet feeders are installed, load A4 size paper into Tray 1.

1. Press the <Menu> button to display the Menu screen.

2. Press the < > or < > button until [Report/List] is displayed, then press the < > or

<Eject/Set> button.

printer.

performance.

print and sample print feature. This list can be printed when at least 256 MB of memory are added or the internal hard disk (optional) has been installed.

Refer to

• “2.4 Printing Confidential Document - Secure Print” (P. 30)

• “2.5 Print After Checking Printing Result - Sample Print” (P. 33)

86 6 Daily Care

3. Press the < > or < > button until the desired report/list is displayed, then press the

<Eject/Set> button. The selected report/list will be printed.

6.3 Checking / Managing the Printer Status on a Web Browser

When the printer is installed in a TCP/IP environment, you can check printer status and configure settings using a web browser on a network computer.

This feature is known as CentreWare Internet Services.

You can also check the remaining volume of consumables and the paper loaded in this printer via CentreWare Internet Services.

Note

• When using the printer as a local printer, you cannot use CentreWare Internet Services. For details

about checking the status of the local printer, refer to “6.4 Checking Printer Status via SimpleMonitor” (P. 92).

Settings for CentreWare Internet Services

This section explains the environment and settings required for using CentreWare Internet Services.

Browsers

The following browsers can be used for CentreWare Internet Services.

• Netscape 7 or later

• Internet Explorer ver 5 or later

Click the desired item to display its status.

6.3 Checking / Managing the Printer Status on a Web Browser 87

Web Browser Settings for CentreWare Internet Services

You are recommended to bypass the proxy server and specify the printer’s address directly when using the CentreWare Internet Services.

Note

• Specifying the printer’s address via the proxy server may slow down the response or disable the display

of the screen.

• For details on the settings, refer to the Online Help for your web browser.

You can change the display language with the display language setting in the web browser.

Note

• For details, refer to your browser’s online help.

Setting the Printer

To use CentreWare Internet Services, IP address of this printer must be set and [InternetServices] activated (default: [Enable]). When [InternetServices] is disabled, set it to [Enable] on the control panel.

Refer to

• “Protocol” (P. 50)

Procedure

To use CentreWare Internet Services, follow the procedures below.

1. Activate the computer and web browser.

2. At the address column of the web browser, enter the IP address or URL of the printer

and then press the <Enter> key.

• Example of an IP address entry

Note

• When specifying port number, add “:” and “80” (default port number) after the address. The port number

can be changed under [Properties] > [Protocol Settings] > [HTTP] of the CentreWare Internet Services. When connecting to CentreWare Internet Services from the web browser after changing the port number, add the port number after “:” in the address.

• Example of an URL entry

88 6 Daily Care

The CentreWare Internet Services screen appears.

Changing the Network Settings

You can set this printer to be used as a network printer in the [Properties] tab.

The administrator mode is set in CentreWare Internet Services as a default. To specify the settings, you need the administrator’s name and a password.

Important

• The administrator name is “admin” and the password is “x-admin” as default settings. When you use

CentreWare Internet Services, be sure to change the default password. You can change the administrator’s name and the password at [Properties] > [Internet Services Settings].

Using Online Help

For details regarding the items that can be set in each screen, click the [Help] button to display the Online Help.

Note

• Clicking the [Help] button displays the online manual on our website.

6.3 Checking / Managing the Printer Status on a Web Browser 89

IP Filter Feature via CentreWare Internet Services

When using LPD protocol or Port9100 protocol to print, this feature allows you to register the IP addresses of computers that can be used in this printer. This will limit IP address used for receiving print data.

Note

• IP Filter feature is available only for LPD and Port9100. The feature cannot be used for other protocols.

1. Click [Properties] in CentreWare Internet Services.

2. Click [Protocol Settings] > [LPD] or [Port9100] from the left menu.

3. Click [IP Filter].

4. Enter values between 0 and 255 for the IP address you want to filter. Then, Select the

type of filter from [Accept], [Reject], and [Disabled]. The “*” is added to the current setting. Refer to the example of the next paragraph.

5. When you finish making the settings, click [Apply New Settings and Reboot Device] at

the bottom of the right frame to restart the printer.

Note

• Click [Restore Settings] to restore the old settings from before changes were made.

• Input the administrator’s name and password when the message that prompts you to input them, then

click [OK].

 Example of the IP Filter Setting

You can register up to five IP addresses and the addresses have priority from the top. To set multiple filters, set IP address in descending order from the address with the narrower range.

1. To receive the print data only from a specified user (IP address: 192.168.100.10)

2. To reject the print data only from a specified user (IP address: 192.168.100.50)

90 6 Daily Care

3. When receiving print data from specified network address (192.168), and the print

data from a part of the network address (192.168.200) are rejected, and specified user (IP address: 192.168.200.10) in the rejected network address is permitted to print.

6.3 Checking / Managing the Printer Status on a Web Browser 91

6.4 Checking Printer Status via SimpleMonitor

SimpleMonitor is a tool to check the status of print jobs and the printer from your computer when using the printer as a local printer. This tool can be installed on your computer from the CentreWare CD-ROM.

Note

• For details about installing the SimpleMonitor, refer to the CD-ROM Documentation (HTML) on the

CentreWare CD-ROM.

You can use the following SimpleMonitor functions.

• When an error occurs on the printer while processing a print job, a dialog box opens to

and describes the problem on the computer’s monitor.

• You can check the paper size that is loaded into the trays, the status of the output tray,

and the remaining amount of consumables such as toner/drum cartridges on the following window.

Note

• The status of the printer on the network can be checked by starting CentreWare Internet Services from

this tool.

• For details about the functions of the SimpleMonitor, refer to the SimpleMonitor’s Online Help.

92 6 Daily Care

6.5 Checking Printer Status via E-mail

When connected in a network environment where sending and receiving of e-mails is possible, the printer can send an e-mail with the following report to a specified e-mail address. Only text format is available for the e-mail format.

• The network settings and the printer status

• The error status which has occurred on the printer

This feature is known as StatusMessenger feature.

Example of an e-mail sent from the printer

Settings for StatusMessenger Feature

To use the StatusMessenger feature, settings on the network and e-mail environment are required. Check with your network administrator whether these settings are completed.

Network Environment

• Register user account

Setting the E-mail Environment (at This Printer)

Activate CentreWare Internet Services and set Port Status, Machine E-Mail Address and mail server.

Configure the following items according to your e-mail environment under [Properties].

Note

• After configuring the settings, always click [Apply New Settings and Reboot Device] and switch off/on the

printer to reboot.

• For details about each item, refer to the Online Help for CentreWare Internet Services.

6.5 Checking Printer Status via E-mail 93

Item

Port Status StatusMessenger Select [Enable].

Item to be

configured

Description

Protocol Settings > E-mail

Machine E-mail Address, SMTP Server Address, POP3 Server Address, POP User Name, POP User Password, APOP Settings

Transport Protocol Select appropriate settings for using TCP/IP protocol.

Permitted E-mail Address

Password When setting the password for access to the printer

StatusMessenger Set the e-mail address to which notices about changes

Checking the Printer Status via E-mail

Select appropriate settings for sending and receiving e-mail.

When setting the permission for e-mail for checking information and changing the settings, input the e-mail address that is permitted to receive the e-mail. If no address is input here, the printer receives e-mails from all users.

(both read only and read/write), check the [Enable Password] check box to set the password.

in printer status or errors are sent. Also set the contents of the notices, and time interval to send the e-mail.

This section describes cautions when sending e-mail from the computer to the printer to check the printer status.

• Specify the printer’s e-mail address by using the e-mail program installed in the computer.

• You can specify any title for the e-mail when checking the printer status or changing the

printer settings.

• Use the commands described below to create the text of the e-mail.

Note

• The method for sending an e-mail differs depending on the e-mail program you use. For details, refer to

the manual for the e-mail program.

 List of Commands That Can Be Used in E-mail Text

Command Parameter Description

#Password Password Use this command at the top of the e-mail when a

password for the read only or full access is set. You can omit this command when the password is not set.

#NetworkInfo - Set this when you want to check information on the

network settings list.

#Status - Set this when you want to check the printer status.

#SetMsgAddr Recipient e-mail

address

Set the e-mail address to which notices about changes in the printer status are sent by e-mail. This command can only be used when the full access password is specified by using the #Password command.

94 6 Daily Care

 Rules for Using Commands

Use each command according to the following rules.

• Prefix all commands with “#”, and specify the #Password command at the top of the

e-mail.

• Command lines without “#” are ignored.

• Write one command on each line and separate each command and parameter with a

space or a tab.

• When the same command is written two or more times in one e-mail, the second and

subsequent commands are ignored.

 Example of Commands

1. When the read only password is “ronly”, and to check the printer status.

#Password ronly #Status

2. When the full access password is “admin”, and to set the recipient e-mail address to

“service@fujixerox.co.jp”.

#Password admin #SetMsgAddr service@fujixerox.co.jp

3. When the full access password is “admin”, and to set the recipient e-mail address to

“service@fujixerox.co.jp”, then confirm the setting result on the network settings list.

#Password admin #SetMsgAddr service@fujixerox.co.jp #NetworkInfo

Note

• Describe the “#SetMsgAddr” command before the “#NetworkInfo” command. If they are written in

reverse, the information retrieved by the “#NetworkInfo” command and the result of executing the “#SetMsgAddr” command may differ.

6.5 Checking Printer Status via E-mail 95

6.6 Checking Printed Pages

This section explains how to check the total number of printed pages.

Checking Total Printed Pages on Meter

The total number of printed pages for different meters can be checked on the display of the control panel.

The meter is divided according to the color modes.

Meter 1 Black/White Printing

Meter 2 Normally not used.

Meter 3 Color printing

Note

• When printing color data, that has been converted by using ICC profile on an application, with the [Color

(Auto)] setting, the data is printed by color even if it seems to be black and white data on the monitor. In that case, metering is done by meter 3 (color printing).

• When doing 2 sided printing, a blank page may be inserted automatically depending on the settings on

the application. In this case, the blank page is counted as one page.

The following procedure shows how to check the meter.

1. Press the <Menu> button to display the Menu screen.

2. Press the < > or < > button until [Billing Meter] is displayed and then press the < >

or <Eject/Set> button.

3. Press the < > or < > button until the desired meter is displayed.

4. After checking, press the <Menu> button.

Checking Total Printed Pages for Each Paper Size

The [Printer Settings] allows you to check the total printed pages and total number of sheets used in this printer according to different paper sizes.

Refer to

• How to print reports and lists: “Printing Reports/Lists” (P. 86)

96 6 Daily Care

6.7 Cleaning the Printer

This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time.

CAUTION

• Be sure to switch off and unplug the machine before accessing the interior of the

machine for cleaning, maintenance, or fault clearance. Access to a live machine’s interior can cause electric shock.

Cleaning the Exterior

Clean the exterior of the printer about once a month. Wipe the parts with a wet but wellwrung soft cloth. Then wipe with another dry soft cloth. For stubborn stains, apply a small amount of neutral detergent, and gently wipe the stain off.

Important

• Do not spray the detergent directly on the printer. The liquid detergent may enter the printer through a

gap and cause problems. Never use cleaning agents other than water or neutral detergent.

Cleaning the Interior

After clearing paper jams or replacing the drum cartridge or toner cartridges, inspect the inside of the printer before closing the printer covers.

CAUTION

• Never touch a labeled area found on or near the heat roller. You can get burnt. If a sheet

of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns. Doing so can cause injuries or burns. Switch off the machine immediately, and contact our Customer Support Center or your dealers.

• Remove any remaining pieces of paper.

• Remove any dust or stains with a dry clean cloth.

Cleaning the Density Sensor

When the printer’s density sensor is dirty, follow the procedure below to clean it.

Important

• Do not touch the edge of the plate at the upper side of the transfer roll cartridge because it is sharp.

1. Turn off the printer.

2. Push up the button A and open the front

cover A.

6.7 Cleaning the Printer 97

3. Grip the tabs at both ends of the transfer

roll cartridge and gently lift it out of the printer.

Note

• Do not touch inside the printer with your hands. Some

parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.

4. Gently wipe the density sensor window with

a clean dry cloth or swab.

Note

• Do not allow anything hard to come in contact with the

density sensor window. Do not use excessive force to clean the window.

5. Replace the transfer roll cartridge. Grip the

tabs as shown in the diagram.

6. Align the arrow marks on the transfer roll

cartridge to the marks on the printer, and gently push the roller into the printer.

7. To lock the transfer roll cartridge into the

printer push down the tabs until you hear a click.

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8. Close the front cover A.

9. Turn on the printer.

Cleaning the Drum Cartridge

When the colored dots appears on the printed paper at regular intervals (about 30 mm), clean the drum cartridge as following procedure.

Note

• Remove any print jobs from the output tray, close the bypass tray cover before opening the front cover.

1. Push up the button A and open the front

cover A.

2. Push the button C and open the output tray

cover.

3. Grab the drum cartridge by the handle, and

pull it up and out.

CAUTION

• Do not touch inside the printer with your

hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.

6.7 Cleaning the Printer 99

4. Place the drum cartridge next to the print

sample on which the colored dots appear to find the part that needs to be cleaned.

Note

• You must find the part to be cleaned yourself.

• The illustration shows the parts, one to four, to be

cleaned.

• To prevent the light-sensitive drum being

overexposed, do the operation quickly.

5. Align the colored dots printed on the print

sample with the corresponding part of the drum cartridge. 1 indicates the lateral position of the colored dots. 2 indicates the color of the colored dots.

Note

• The graphic shows an example with magenta colored

dots.

6. Determine the position where colored dots

were printed. Then turn the gray-colored part on the charge roll (black-colored roller) by rolling it with your finger on its left side to find the dirt.

7. Clean any dirt from the roller.

Note

• Use a soft cloth, such as cotton for cleaning.

• Make sure nothing touches or scratches the surface of

the light-sensitive drum (green-colored roller) or the charge roll (black-colored roller).

Y M

100 6 Daily Care

8. Replace the drum cartridge. Holding the

drum cartridge by the handle with the flat part facing the back of the printer, align the plastic guides on both sides of the drum cartridge with the slots in front of the arrows on the printer.

Xerox DocuPrint C2535 A User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface

Types of Manuals

Using This Guide

Contents

Contents of the Quick Reference Guide (Reference)

The Objective of the International Energy Star Program

Illegal Copies and Printouts

1 Basic Operations

1.1 Main Components and Their Functions

Main Body

Control Panel

Display

1.2 Switching On and Off the Printer

Switching On the Power

Switching Off the Power

1.3 Power Saver Modes

1.4 Canceling/Checking Printing

Canceling Printing

Checking Status of Print Data

1.5 Displaying Optional Accessory Configuration and Paper Tray Settings

For Windows

For Macintosh

2.1 Printing From the Computer

22 2 Printing

2.2 Printing on Envelopes/Transparencies

Loading Envelopes/Transparencies

Printing on Envelopes/Transparencies

2.3 Printing on Custom Size Paper/Long Paper

Setting Custom Paper Sizes

Printing on Custom Size Paper

2.4 Printing Confidential Document - Secure Print

About Secure Print

Configuring Secure Print

About Sample Print

Configuring Sample Print

2.5 Print After Checking Printing Result - Sample Print 33

3 About Paper

3.1 About Paper

Usable Paper

Unusable Paper

Storing and Handling Paper

3.2 Loading Paper

Loading Paper in the Paper Tray

Loading Paper in the Bypass Tray

Loading Envelopes in the Bypass Tray

3.3 Setting Paper Types and Sizes

Setting Paper Trays

4 Setting on the Control Panel

4.1 Overview of the Menu

Menu Configuration

Changing Menu Settings

4.2 Description of Menu Items

Tray Settings

Report/List

Billing Meter

Admin Menu

4.3 Menu List

5 Troubleshooting

5.1 When Paper Jams

5.2 Problems With the Printer

5.3 Problems With the Print Quality

5.4 Error Messages

Messages About Consumables

Messages About the Printer and Other Items (In Alphabetical Order)

5.5 Network Related Troubles

When Using CentreWare Internet Services

When Using the StatusMessenger Function

6 Daily Care

6.1 Replacing Consumables

Recycling Used Consumables

Replacing the Toner Cartridges

Replacing the Drum Cartridge

Replacing the Transfer Roll Cartridge

6.2 Printing Reports/Lists

Types of Reports/Lists

Printing Reports/Lists