Xerox DocuPrint C2100, DocuPrint C3210 DX User Guide

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DocuPrint C3210 DX/C2100

User Guide

Adobe, the Adobe logo, Acrobat, Acrobat Reader, PostScript, Adobe PostScript 3, and the PostScript logo

are either registered trademarks or trademarks of Adobe System Incorporated in the United States and/or

other counties.

Microsoft, Windows, Windows NT, Windows Server are either registered trademarks or trademarks of Microsoft

Corporation in the United States and/or other countries.

Permission has been obtained from Microsoft Corporation for use of software screen shots.

NetWare is a registered trademark of Novell, Inc.

RSA is registered trademarks of RSA Security Inc.

BSAFE is registered trademarks of RSA Security Inc. in the United States and/or other countries.

Macintosh, Mac OS, and TrueType are registered trademarks of Apple Computer, Inc.

All product/brand names are trademarks or registered trademarks of the respective holders.

Fuji Xerox shares the global concern about environmental conservation and has integrated that concern in its business activities—from research and development to disposal. We have implemented a number of programs to lessen the burden on the environment. For example, we have totally eliminated ozonedepleting chlorofluorocarbons from our manufacturing facilities.

We are committed to leadership in the conservation of resources by reusing and recycling post-consumer waste material such as paper, cartridges, and parts from our customer’s copiers and printers. Along with our efforts to make environmental values a part of the Fuji Xerox culture, DocuPrint C3210 DX/C2100 adopts recycled components that satisfy our strict quality standards.

This printer does not use secondary batteries.

It may be a legal offence to print currency notes, certificates of stocks and securities, or any other documents of a similar nature, regardless of whether they will be used.

Important

c This manual may not be reproduced in any form, whole or part without the prior written consent of Fuji Xerox. d Fuji Xerox reserves the right to change the contents of this manual at any time without notice. e Please contact Fuji Xerox if you find any errors, irregularities, or missing pages in this manual. f This machine may not be used in any other way than as described in this manual. Misuse of this machine

could result in damage or even cause accidents. Fuji Xerox is not liable for any problems arising from unauthorized use of this equipment.

Xerox, The Document Company, and the stylized X are registered trademarks of Xerox Corporation.

All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation

and Fuji Xerox Co., Ltd.

Preface

Thank you for choosing the DocuPrint C3210 DX/C2100. This guide explains how to use this printer and the precautions that must be followed during operation. To get the most out of this printer, and to use it correctly and effectively, please read this guide thoroughly before use.

After reading this guide, keep it handy for future reference.

The illustrations used in this guide are those of the DocuPrint C2100.

This guide is written with the assumption that you have basic knowledge of computers and network environments.

In this manual, safety instructions are preceded by the symbol .

Always read and follow the instructions before performing the required procedures.

Remember also to read the “Safety Notes” in this manual.

This product is a “Class I Laser System” that does not emit dangerous laser beam. Operate the machine according to the instructions in the manual. Do not carry out any operation not mentioned in the manual. Otherwise, it may lead to unforeseen accident or machine breakdown.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to the International Standard for Electromagnetic Interference (CISPR Publ. 22) and Radiocommunication Act 1992 in Australia/New Zealand. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna

- Increase the separation between the equipment and receiver

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

- Consult the dealer or an experienced radio/TV technician for help

Changes and modifications to this equipment not specifically approved by Fuji Xerox may void the user’s authority to operate this equipment.

This product is certified by the following Agency using the Safety standards listed.

Agency NEMKO IEC60950-1 Edition 1 (2001)

This product was manufactured under a registered ISO9001 system.

Standard

Preface 3

Types of Manuals

Setup Guide Explains the way of installation of this printer.

Quick Reference Guide Explains the way of setting, loading paper, and troubleshooting of this

User Guide (PDF) (This manual)

PostScript User Guide Explains how to set up your printer as a PostScript printer and the

Documentation in the

Kit

CD-ROM (HTML)

Online Help for CentreWare Internet Services

Online Help for the printer drivers

Installation Guide Explains the installation procedure of each optional accessory.

Driver CD

printer. For more information, refer to “Contents of the Quick Reference Guide (Reference)”.

Explains printer settings, and describes control panel menu items and daily care in detail. This PDF file is included in the

features that can be configured on your printer driver. This PDF file is included in the PostScript Driver Library CD-ROM. The DocuPrint C2100 does not support PostScript.

Explains how to set the printer environment and how to install a printer driver and our company software.

Explains how to set the items and features of CentreWare Internet Services.

Explains how to set the items and features of each printer driver.

This manual is provided with each optional product.

Driver CD Kit CD-ROM.

4 Types of Manuals

Using This Guide

Organization

The following is a summary of each chapter.

1 Basic Operations This chapter explains the parts’ names and their functions and basic

2 Printing This chapter explains basic printing operations, how to cancel printing,

3 About Paper This chapter explains compatible paper and how to load paper into the

4 Setting on the Control Panel This chapter explains items that can be set on the control panel and

5 Troubleshooting This chapter explains procedures for dealing with paper jams or error

6 Daily Care This chapter explains any necessary maintenance procedures, such

A Appendix This chapter provides information about the consumables and options

operations.

and how to print on the special media or custom size paper.

printer.

the setting procedure.

messages. Also, this chapter describes solutions to any problems that might occur when using the printer.

as replacing consumables, cleaning, and moving the printer. Also, this chapter explains how to check the printer status on the computer and about the tool to set the printer settings on a computer.

used with the printer, lifespan of the consumables, and also describes how to get the product information.

Conventions

1. In this guide, “computer” refers to both the personal computer and workstation.

2. The following icons are used in this guide:

3. The following conventions are used in this guide:

Important Indicates important information which you should read.

Note Indicates additional information on operations or features.

Refer to Indicates reference sources.

Refer to “xxx” : The cross-reference is within this guide.

Refer to xxx : The cross-reference is not within this guide.

[ ] : Indicates items displayed on the computer and the printer control

panel. Also indicates the title of printed reports/lists from the printer.

< > : Indicates items such as hard buttons and indicators on the

keyboard and printer.

Using This Guide 5

Preface.............................................................................................................. 3

Types of Manuals.............................................................................................. 4

Using This Guide .............................................................................................. 5

Contents............................................................................................................ 6

Contents of the Quick Reference Guide (Reference) ....................................... 9

License............................................................................................................ 10

Illegal Copies and Printouts ............................................................................ 11

1 Basic Operations...................................................................................... 12

1.1 Main Components and Their Functions................................................................. 12

1.2 Switching On and Off the Printer ........................................................................... 16

1.3 Low Power Mode/Sleep Mode............................................................................... 17

1.4 Canceling/Checking Printing ................................................................................. 18

1.5 Displaying Optional Accessory Configuration and Paper Tray Settings................ 20

Main Body .............................................................................................................. 12

Control Panel ......................................................................................................... 14

Display ...................................................................................................................15

Switching On the Power ........................................................................................ 16

Switching Off the Power ........................................................................................ 16

Canceling Printing .................................................................................................18

Checking Status of Print Data ...............................................................................19

For Windows ..........................................................................................................20

2 Printing ..................................................................................................... 21

2.1 Printing From the Computer .................................................................................. 21

2.2 Printing on Envelopes/Transparencies .................................................................. 22

Loading Envelopes/Transparencies ......................................................................22

Printing on Envelopes/Transparencies .................................................................. 23

2.3 Printing on Custom Size Paper/Long Paper .......................................................... 25

Setting Custom Paper Sizes .................................................................................. 25

Printing on Custom Size Paper .............................................................................27

2.4 Printing Confidential Document - Secure Print ...................................................... 28

About Secure Print ................................................................................................28

Configuring Secure Print .......................................................................................28

2.5 Print After Checking Printing Result - Sample Print .............................................. 31

About Sample Print ................................................................................................ 31

Configuring Sample Print ....................................................................................... 31

2.6 Printing PDF Files Directly..................................................................................... 33

Printing PDF Files without Using ContentsBridge Utility .......................................34

2.7 Printing Using E-mail ............................................................................................. 35

Setting the E-mail Print Feature ............................................................................36

Sending E-mails ....................................................................................................38

Precautions When Using the E-mail Print Feature ................................................ 41

2.8 Auditron Function .................................................................................................. 42

About Auditron Function ........................................................................................ 43

Using the Auditron Function .................................................................................. 44

Printer Driver Settings and Printer Authentication ................................................. 50

Account Management of the Document Volume ...................................................50

6 Contents

3 About Paper ............................................................................................. 54

3.1 About Paper........................................................................................................... 54

Usable Paper ......................................................................................................... 54

Unusable Paper ..................................................................................................... 56

Storing and Handling Paper .................................................................................. 57

3.2 Loading Paper ....................................................................................................... 58

Loading Paper in the Paper Tray ........................................................................... 58

Loading Paper in the Bypass Tray ........................................................................ 59

Loading Envelopes in the Bypass Tray .................................................................61

3.3 Setting Paper Types and Sizes ............................................................................. 61

Setting Paper Trays ...............................................................................................61

4 Setting on the Control Panel .................................................................... 63

4.1 Overview of the Menu............................................................................................ 63

Menu Configuration ...............................................................................................63

Changing Menu Settings ....................................................................................... 64

4.2 Description of Menu Items..................................................................................... 66

Tray Settings ......................................................................................................... 66

Report / List ...........................................................................................................67

Meter Readings ..................................................................................................... 68

Admin Menu ..........................................................................................................68

4.3 Menu List ............................................................................................................... 79

5 Troubleshooting........................................................................................ 82

5.1 When Paper Jams ................................................................................................. 82

5.2 Problems With the Printer...................................................................................... 89

5.3 Problems With the Print Quality............................................................................. 91

5.4 Error Messages ..................................................................................................... 94

Messages About Consumables ............................................................................. 94

Messages About the Printer and Other Items (In Alphabetical Order) ..................95

5.5 Network Related Troubles ..................................................................................... 98

When Using CentreWare Internet Services ...........................................................98

When Using the StatusMessenger Function .........................................................99

6 Daily Care............................................................................................... 100

6.1 Replacing Consumables...................................................................................... 100

Recycling Used Consumables .............................................................................100

Replacing the Print Cartridge .............................................................................. 100

Replacing the Fuser ............................................................................................ 103

Replacing the Feed Roller ................................................................................... 105

Replacing the Belt Unit ........................................................................................109

6.2 Printing Reports/Lists .......................................................................................... 111

Types of Reports/Lists .........................................................................................111

Printing Reports/Lists .......................................................................................... 112

6.3 Checking / Managing the Printer Status on a web browser................................. 113

Settings for CentreWare Internet Services .......................................................... 113

Procedure ............................................................................................................114

SSL Encryption for HTTP Communication .......................................................... 116

IP Filter Feature via CentreWare Internet Services ............................................. 118

6.4 Checking Printer Status via SimpleMonitor ......................................................... 120

6.5 Checking Printer Status via E-mail ...................................................................... 121

Settings for StatusMessenger Feature ................................................................ 121

Checking the Printer Status via E-mail ................................................................ 122

6.6 Checking Printed Pages ...................................................................................... 124

Contents 7

Checking Total Printed Pages on Meter ..............................................................124

Checking Total Printed Pages for Each Paper Size ............................................ 124

6.7 Cleaning the Printer ............................................................................................. 125

6.8 Adjusting the Transfer Voltage ............................................................................ 126

6.9 Adjusting the Fuser Temperature ........................................................................ 126

6.10 Adjusting the Altitude ........................................................................................... 127

6.11 When Moving the Printer ..................................................................................... 128

A Appendix ................................................................................................ 130

A.1 Specifications ...................................................................................................... 130

Product Specifications ......................................................................................... 130

Printable Area ...................................................................................................... 133

A.2 Optional Accessories and Consumables ............................................................. 134

Optional Accessories ...........................................................................................134

Consumables ....................................................................................................... 135

A.3 Life of Consumables and Regular Replacement Parts........................................ 136

A.4 How to Obtain Product Information ..................................................................... 137

Latest Printer Driver ............................................................................................. 137

Upgrading the Firmware Version of This Printer ................................................. 137

A.5 Glossary .............................................................................................................. 138

Index ............................................................................................................. 143

8 Contents

Contents of the Quick Reference Guide (Reference)

Preface Features in Brief Types of Manuals Conventions Safety Notes Contents Contents of the User Guide (Reference)

1 Adjusting Color Registration..................................................................... 12

Printing the Color Registration Correction Chart Determining Values Entering Values

2 Setting the Printer Environment ............................................................... 14

Supported Environment Setting IP Address Setting Printer Configurations via CentreWare Internet Services Installing the Printer Driver

3 Basic Operations...................................................................................... 19

Switching On and Off the Power Low Power Mode/Sleep Mode Printing From the Computer Canceling Printing

4 About Paper ............................................................................................. 22

About Paper Loading Paper

5 List of Menu Items on the Control Panel .................................................. 28

6 Troubleshooting........................................................................................ 31

When Paper Jams Problems With the Printer Problems With the Print Quality Error Messages

A Appendix .................................................................................................. 46

Optional Accessories and Consumables Life of Consumables How to Obtain Product Information

Index

Contents of the Quick Reference Guide (Reference) 9

License

RSA BSAFE

This product (network expansion card) includes RSA BSAFE software from RSA Security Inc.

The network expansion card comes as standard with the DocuPrint C3210 DX and optional with the DocuPrint C2100.

10 License

Illegal Copies and Printouts

Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country.

 Currency  Banknotes and checks  Bank and government bonds and securities  Passports and identification cards  Copyright material or trademarks without the consent of the owner  Postage stamps and other negotiable instruments

This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel.

Illegal Copies and Printouts 11

1 Basic Operations

1.1 Main Components and Their Functions

Main Body

Front View

No. Name Description

1 Front cover Open this when replacing the drum cartridge and removing jammed paper.

Push up the button to open this cover.

2 Output tray Print jobs are output with the printed side facing down.

3 Control panel Consists of operation buttons, indicators, and the display.

4 Ventilation hole Releases heat to prevent the interior of the printer from heating up.

5 Button Press this button when opening the upper part of the front cover.

6 Power switch Switches the power of the printer on and off. Pushing the switch to the <I> side

switches it on and pushing it to the <{> side switches it off.

7 Bypass tray Load paper here.

8 Paper tray Load paper here.

9 Optional 550 sheet feeder Load paper here.

12 1 Basic Operations

Rear View

No. Name Description

1 Ventilation hole Releases heat to prevent the interior of the printer from heating up.

2 Power cord connector Connect the power cord here.

3 USB port Connect the USB cable here.

4 Parallel port Connect the parallel cable here.

5 Network connector Connect the network cable here when connecting the printer to a network.

6 Ventilation hole Air intake to prevent the interior of the printer from heating up.

Internal View

No. Name Description

1 Fuser unit Fixes the toner on the paper. Do not touch this when using the printer as it is

hot.

2 Print cartridge The print cartridges contain black, yellow, cyan, and magenta toner.

3 Belt unit The toner affixed to the belt unit is transferred onto the paper.

4 Button Press this button when opening the output tray cover.

5 Duplex unit Enables 2-sided printing. This is optional for the DocuPrint C2100.

1.1 Main Components and Their Functions 13

Control Panel

Secure Print / Sample Print Press Menuto exit

Ready

Error

No. Name Description

1 LCD display Displays the setting items, machine status, and messages.

Refer to

• “Display” (P. 15)

2 <Menu> button Press to move to the menu operation.

3 <Eject/Set> button Press to set the menu values. Also use this button to print a report/list.

Eject / Set

Power Saver

Cancel Job

4 <Power Saver> indicator/

In the sleep mode, this light is on. Push this button to exit the sleep mode.

button

5 <Cancel Job> button Press to cancel printing.

<> <> <> <> buttons

Press these to move to the required menu, item, and value on the display.

Note

• When you are changing the values by the < > or < > button, you can press and hold down the buttons to change the display continuously. Also, pressing the < > and < > buttons simultaneously will display the default values.

7 <Error> indicator When the light is on, there is a malfunction in the printer.

8 <Ready> indicator When the light is on, the printer is ready to receive data from the computer.

14 1 Basic Operations

Display

There are two types of screens: Print screen (for displaying printer status) and Menu screen (for configuring settings).

Note

• The message displayed differs according to the optional accessories installed and setting status.

Print Screen

The Print screen appears when the printer is printing or waiting for data. The following contents are shown on the screen.

er status

Port for receiving data

Feeding tray

Menu Screen

Screen for configuring settings related to the printer.

This screen appears when you press the <Menu> button. The following display is the initial Menu screen.

Refer to

• Items that can be set on the Menu screen: “4 Setting on the Control Panel” (P. 63)

1.1 Main Components and Their Functions 15

1.2 Switching On and Off the Printer

Switching On the Power

1. Press the power switch of the printer to the <

I> position.

2. When the power is on, “Diagnosing...” is displayed on the control panel, then it changes to "Please wait...". Check that this display changes to “Ready to print”.

Important

• If an error message is displayed, refer to “Error

Messages” (P. 94) for information on how to fix it.

Switching Off the Power

Important

• Do not switch off the power to the printer when printing is in progress. It may lead to a paper jam.

• Once the power is switched off, print data remaining in the printer or information saved in the memory of

the printer will be deleted.

1. Check the display on the control panel, to confirm that the printer is not processing any data.

2. Press the power switch for the printer to the <{> position to switch off the power.

16 1 Basic Operations

1.3 Low Power Mode/Sleep Mode

The printer is equipped with a low power mode and a sleep mode to reduce power consumption when it is left idle.

When no print data is received for 3 minutes, the printer will enter the low power mode. When no data is received for a further 2 minutes (a total of 5 minutes lapse (default) since the last receiving data), it will enter the sleep mode by default.

The time ranges that can be specified for the printer to enter the low power mode and the sleep mode are 3 to 60 minutes and 2 to 120 minutes, respectively. Consumption of power during the sleep mode is 9 W or less and the time required to exit from the sleep mode to a print-ready status is about 30 seconds.

Note

• You can change the settings so that the printer does not enter the sleep mode.

• For details on the low power mode and the procedure to change the settings, refer to “Basic Operations

(Example: Changing the Low Power Timer)” (P. 64).

Exiting the Low Power Mode/Sleep Mode

The printer automatically cancels the low power mode/sleep mode once it receives data from the computer.

To manually cancel the low power mode, press one of the buttons on the control panel.

To manually cancel the sleep mode, press the <Power Saver>.

1.3 Low Power Mode/Sleep Mode 17

1.4 Canceling/Checking Printing

Canceling Printing

You can cancel print jobs either from the printer or on your computer.

Canceling a Printing of Data Being Printed or Received at the Printer

Press the <Cancel Job> button on the control panel. However, pages being printed at the moment will continue to be printed.

Canceling a Printing of Data Being Processed at the Computer

Double-click the printer icon at the bottom right of the taskbar in Windows.

From the displayed window, click the document name that you wish to delete and press the <Delete> key.

18 1 Basic Operations

Checking Status of Print Data

Checking in Windows

Double-click the printer icon on the task bar at the bottom right of the screen.

From the displayed window, check the column, [Status].

Checking in CentreWare Internet Services

You can check the status of the print job sent to the printer at the [Jobs] tab of CentreWare Internet Services.

Refer to

• Online Help for CentreWare Internet Services

1.4 Canceling/Checking Printing 19

1.5 Displaying Optional Accessory Configuration and Paper Tray Settings

For Windows

When the printer is on a network and the SNMP protocol is enabled, you can display the optional accessory configurations or settings configured at the control panel, such as paper type or size, on the printer driver. These settings are displayed on the [Options] tab. This section explains the procedure using Windows XP as an example.

Important

• When using the printer as a local printer, this feature cannot be used. You have to manually set the items

on the printer driver. Also, the paper type and size that are loaded in the paper tray cannot be displayed when using the printer as a local printer.

• For paper size and paper type settings, you must configure them at the control panel beforehand.

Note

• When using this feature, you have to activate the SNMP port (default: [Enable]) on the printer using the

control panel.

• For Windows NT 4.0/Windows 2000/Windows XP, only users with administrator’s rights can change the

settings. Users without the rights can only check the contents.

1. From the [Start] menu, click [Printers and Faxes] and then display the properties of the

printer to be used.

2. Click the [Options] tab.

3. Click [Get Information from Printer].

The data of the printer can be displayed on the printer driver.

4. Click [OK].

The contents of the [Options] tab will be updated based on the data obtained from the printer.

Note

• The paper types and sizes set on the control panel will be displayed as [Paper Tray Information].

20 1 Basic Operations

2Printing

This chapter describes various printing methods using the PCL printer driver.

2.1 Printing From the Computer

This section explains the basic flow when printing from application software in a Windows environment.

(The procedure may differ according to the computer or system configuration used.)

Important

• Do not switch off the power of this printer when printing is in progress. It may lead to a paper jam.

1. From the [File] menu of the application software, select [Print].

2. Select this printer as the printer to be used to start printing.

To use the various print features of this printer, display the printer properties dialog box to configure the settings of the necessary items. For details on each item and how to configure its settings, refer to the Online Help for the printer driver.

There are two ways to display Online Help for the printer driver.

A Click [?]. And then, click the item you

want to know more about. The explanation on the item will be displayed.

B Click [Help].

The [Help] window will be displayed.

Note

• You can also set the print features on the [Properties] dialog box displayed by clicking the printer icon in

the [Printers and Faxes] window (or [Printers] window depending on the OS).

2.1 Printing From the Computer 21

2.2 Printing on Envelopes/Transparencies

This section explains how to print on envelopes and transparencies.

Loading Envelopes/Transparencies

Envelopes and transparencies can be loaded in the bypass tray.

Note

• For details on the procedure to load paper in bypass tray, refer to “Loading Paper in the Bypass Tray”

(P. 59).

Loading Envelopes

Load envelopes with the address side facing down.

The orientation and handling of envelope flaps is as follows.

Envelope orientation and feed direction

Paper feed direction Paper feed direction

Facing down with the flap closed and at the right.

Note

• Envelops may wrinkle sometimes. In that case, it is likely to be improved by changing the position of the flap to the left.

Facing down with the flap open and against you.

Note

• Set [Portrait & Landscape (For envelopes)] on the printer driver.

The following explains how to load envelopes in the bypass tray using envelopes with the flap on a long edge as an example.

Important

• The reverse side of the envelope cannot be printed on.

• Envelopes can get wrinkled or the print quality is reduced depending on the type used. For details about the usable envelope sizes, refer to “Usable Paper” (P. 54).

1. Insert the envelopes with the flaps close

and at the right side.

22 2 Printing

2. Slide the paper guides to the size of the envelope.

Loading Transparencies

Important

• Transparencies with a white frame and full-color transparencies cannot be used.

1. After carefully fanning a small stack of

transparencies, load them into the bypass tray with the side to be printed facing down. Load transparencies a few at a time.

2. Slide the paper guides to the size of the transparencies.

3. Pull out the extension tray when loading paper such as transparencies.

Printing on Envelopes/Transparencies

To print on envelopes or transparencies using the PCL printer driver, display the [Paper/ Output] tab and [Basic] tab. This section explains the procedure using WordPad on Windows XP as an example.

Note

• When [Bypass Mode] is set to [Panel Specified], you need to set the paper type and size settings for the tray on the control panel in advance. For details, refer to “3.3 Setting Paper Types and Sizes” (P. 61).

• The way to display the printer properties dialog box differs according to the application software. Refer to the manual of your respective application software.

• Printing transparencies continuously may lead to the output transparencies sticking to each other. Remove the transparencies from the output tray after about 20 sheets, and then fan them to lower their temperatures.

1. From the [File] menu, select [Print].

2. Select this printer as the printer to be used and click [Preferences].

3. Click the [Paper/Output] tab.

4. From [Paper Source], select [Bypass Tray].

2.2 Printing on Envelopes/Transparencies 23

5. Select the appropriate paper type from [Paper Type for Bypass Tray] and click [OK].

6. From [Paper Size], select the size of the original document.

7. Click the [Layout] tab.

8. From [Output Size], select the size of the transparency, and then click [OK].

9. If the envelopes are loaded in the bypass tray, click [Booklet/Poster/Mixed Document/

Rotation] to display the [Booklet/Poster/Mixed Document/Rotation] dialog box according to what you need.

10. Set [Image Rotation 180deg ] if necessary, and then click [OK].

11. Click [OK].

12. Click [Print] in the [Print] dialog box to start printing.

24 2 Printing

2.3 Printing on Custom Size Paper/Long Paper

This section explains how to print on custom size paper such as long paper using the PCL printer driver.

Custom size paper can be loaded in each tray. The paper sizes that can be selected on this printer are as follows:

 For bypass tray  For paper tray

Paper feed direction

Long edge:

98.0 to 355.6 mm

Short edge:

76.2 to 220.0 mm

Note

• The way to load custom size paper in the paper tray is the same as the one to load standard size paper. For details, refer to“Loading Paper in the Paper Tray” (P. 58).

• The way to load custom size paper in the bypass tray is the same as the one to load standard size paper. For details, refer to “Loading Paper in the Bypass Tray” (P. 59).

Setting Custom Paper Sizes

Before printing, set the custom size on the printer driver.

Important

• When setting the paper size on the printer driver and control panel, be sure to specify the same size as the actual paper used. Setting the wrong size for printing will cause machine failure. This is especially true if you configure a bigger size when using a narrow width paper.

Paper feed direction

Long edge:

210.0 to 355.6 mm

Short edge:

148.0 to 215.9 mm

On the PCL printer driver, set the custom size in the [Custom Paper Size] dialog box. This section explains the procedure using Windows XP as an example.

Note

• For Windows NT 4.0/Windows 2000/Windows XP/Windows Server 2003, only users with administrator’s rights can change the settings. Users without the rights of administrator can only check the contents.

• When configuring the [Custom Paper Size] dialog box in Windows NT 4.0/Windows 2000/Windows XP/ Windows Server 2003, settings of other printers on the computer will also be affected as the form data base of the computer is used by a local printer. For a shared printer on the network, settings of other shared printers on the same network in another computer will also be affected as the form data base on the server with existing print queue is used. When setting on Windows 98/Windows Me, settings of other printers on the computer will not be affected as the settings are for paper sizes defined by each printer icon. For shared printers on the network, settings of other shared printers on the same network but in another computer will not be affected as the settings are for paper sizes defined by each printer icon.

2.3 Printing on Custom Size Paper/Long Paper 25

1. From the [Start] menu, click [Printers and Faxes], and then display the properties of

the printer to be used.

2. Click the [Configuration] tab.

3. Click [Custom Paper Size].

4. Use the [Details] list box to select the custom setup you want to define.

5. Specify the length of the short edge and long edge under [Setting For].

You can specify the values either by entering them directly or using [ ] [ ]. The length of the short edge cannot be longer than the long edge, even if it is within the specified range. The length of the long edge cannot be shorter than the short edge, even if it is within the specified range.

6. To assign a paper name, select the [Name Paper Size] check box, and then enter the

name in [Paper Name]. Up to 14 characters can be used for the paper name.

7. If necessary, repeat steps 4 to 6 to define another custom size.

8. Click [OK].

9. Click [OK].

26 2 Printing

Printing on Custom Size Paper

The procedure to print on custom size paper using the PCL printer driver is as follows.

This section explains the procedure using WordPad on Windows XP as an example.

Note

• The way to display the printer properties dialog box differs according to the application software. Refer to the manual of your respective application software.

1. From the [File] menu, select [Print].

2. Select this printer as the printer to be used and click [Preferences].

3. Click the [Paper/Output] tab.

4. Select the appropriate paper tray from [Paper Source].

4 5

5. Select the appropriate paper type from [Paper Type] or [Paper Type for Bypass Tray]

and click [OK].

6. From [Paper Size], select the size of the original document.

7. Click the [Layout] tab.

8. From [Output Size], select the registered custom size, and then click [OK].

9. Click [Print] in the [Print] dialog box to start printing.

2.3 Printing on Custom Size Paper/Long Paper 27

2.4 Printing Confidential Document - Secure Print

When at least 256 MB of memory are added, you can use the secure print feature.

Note

• The data stored in the RAM disk is erased when the printer is switched off.

About Secure Print

Secure Print is a feature that allows you to assign a password to a print job from the computer, send it to the printer for temporarily storing, and start printing the data from the control panel. You can also store the print data in the printer without attaching a password. By storing frequent-used data in the printer, you can print the data with just an operation from the printer, and without sending the data from the computer repeatedly.

Send data

Note

• You can select whether to delete secure print data after printing. For details, refer to “At the Control

Panel” (P. 30).

• To delete all secure print data that has become redundant, refer to “RAM Disk” (P. 73).

Configuring Secure Print

The procedure to configure Secure Print using the PCL printer driver is as follows.

First of all, carry out the secure print settings at the computer and send data to the printer for printing. Then, carry out the output procedure at the printer to output the print data.

At the Computer

This section explains the procedure using WordPad on Windows XP as an example. The procedure is the same for other OS.

Store in

printer

Use control panel to output data

28 2 Printing

Note

• The way to display the printer properties dialog box differs according to the application software. Refer to

the manual of your respective application software.

1. From the [File] menu, select [Print].

2. Select this printer as the printer to be used and click [Preferences].

3. From [Job Type] on the [Paper/Output] tab, select [Secure Print] and click [Setting].

4. Enter the user ID in [User ID].

You can enter up to 8 characters for the user ID.

4 5

5. To enter a password, enter it in [Password].

Enter up to 12 numeric characters.

6. From [Retrieve Document Name], select either [Enter Document Name] or [Auto

Retrieve].

If [Enter Document Name] is selected, specify a document name in [Document Name] using up to 12 characters.

If [Auto Retrieve] is selected, the name of the document to be printed will become the document name. However, if the printer cannot recognize a document name, it will become the date/time (e.g. 09/03 10:30).

7. Click [OK].

8. Click [OK].

9. Click [Print] in the [Print] dialog box to start printing.

The document will be stored in the printer.

2.4 Printing Confidential Document - Secure Print 29

At the Control Panel

This section explains the procedure to print data stored in the printer by Secure Print.

Note

• You can also delete, without printing, secure print data stored in the printer. For details, refer to “RAM

Disk” (P. 73).

1. Press the < > button.

2. Check that [Secure Print] is displayed and then press the < > button.

3. Press the < > or < > button until the required user is selected and then press the

< > button.

4. Move the cursor by the < > button and then enter the password (within 12 digits) by

the < > and < > buttons.

5. Press the <Eject/Set> button.

6. Press the < > or < > button until the required document is selected and then press

the < > button.

7. After printing, press the < > or < > button to delete or save the document, and then

press the < > button.

8. Make sure that [Enter Quantity] is displayed and press the < > or < > button to set

the print quantity.

9. Press the <Eject/Set> button. Printing will start.

Note

• The displayed user ID (up to 8 characters) is the [User ID] specified in the [Secure Print] dialog box of

the [Paper/Output] tab of the printer driver.

• For the password, enter the [Password] set in the [Secure Print] dialog box of the [Paper/Output] tab of

the printer driver. If [Password] is not configured, there will be no setting on the control panel.

• The document name displayed (up to 12 characters) is the [Document Name] specified in the [Secure

Print] dialog box of the [Basic] tab of the printer driver.

30 2 Printing

2.5 Print After Checking Printing Result Sample Print

When at least 256 MB of memory are added, you can use the sample print feature.

Note

• The data stored in the RAM disk is erased when the printer is switched off.

About Sample Print

Sample Print is a feature that allows you to store the print data of multiple copies in the memory, print out only the first set to check the print result and if satisfactory, print the remaining copies from the control panel.

Note

• Sample print data that has become redundant can be deleted using the control panel. For details, refer

to “At the Control Panel” (P. 33).

• To delete all sample print data that has become redundant, refer to “RAM Disk” (P. 73).

Print only one document

Send data

Configuring Sample Print

The procedure to configure Sample Print using the PCL printer driver is as follows.

First of all, carry out the sample print settings at the computer and send data to the printer for printing. Then, carry out the output procedure at the printer to output the print data.

At the Computer

Store in

printer

If result is OK

If result is not OK

Print out remaining sets using the control panel

Stop printing using the control panel

This section explains the procedure using WordPad on Windows XP as an example.

Note

• The way to display the printer properties dialog box differs according to the application software. Refer to

the manual of your respective application software.

1. From the [File] menu, select [Print].

2. Select this printer as the printer to be used and click [Preferences].

3. On the [Paper/Output] tab, specify at least 2 for [Copies].

2.5 Print After Checking Printing Result - Sample Print 31

4. Select [Sample Print] from [Job Type] and click [Setting].

Note

• You must specify at least 2 for [Copies] before [Sample Print] can be selected.

5. Enter the user ID in [User ID].

You can enter up to 8 characters for the user ID.

6. From [Retrieve Document Name], select either [Enter Document Name] or [Auto

Retrieve].

If [Enter Document Name] is selected, specify a document name in [Document Name] using up to 12 characters.

7. Click [OK].

8. Click [OK].

9. Click [Print] in the [Print] dialog box to start printing.

32 2 Printing

At the Control Panel

This section explains the procedure to print and delete data stored in the printer by Sample Print.

1. Press the < > button.

2. Press the < > or < > button until [Sample Print] is displayed and then press the

< > button.

3. Press the < > or < > button until the required user is selected and then press the

< > button.

4. Press the < > or < > button until the required document is selected and then press

the < > button.

5. Press the < > or < > button to print or delete the saved document and then press

the < > button.

6. Make sure that [Enter Quantity] is displayed and press the < > or < > button to set

the print quantity.

7. Press the <Eject/Set> button.

The document will be printed or deleted.

Note

• The user ID displayed (up to 8 characters) is the [User ID] set in the [Sample Print] dialog box of the

[Paper/Output] tab of the printer driver.

• The document name displayed (up to 12 characters) is the [Document Name] set in the [Sample Print]

dialog box of the [Paper/Output] tab of the printer driver.

2.6 Printing PDF Files Directly

Some PDF files can be sent directly to the printer without using a printer driver. Printing PDF files directly is much easier and faster when compared to printing them using a printer driver.

Important

• If you print a PDF file directly without using a printer driver, the date/time, host/user name, document

name on [Job History Report] will be blank. If you print the file with a banner sheet, the date/time, username and document name will not be printed on the banner sheet.

 PDF Bridge Feature

PDF Bridge is a feature that comes standard with the printer. There are two methods of printing PDF files using the PDF Bridge feature:

• Using ContentsBridge Utility (software by Fuji Xerox Co., Ltd.)

• Using commands such as lpr and ftp

Note

• When using ContentsBridge Utility, refer to the manual included on the CD-ROM of the driver CD kit.

When using commands such as lpr and ftp, refer to“ Printing PDF Files without Using ContentsBridge Utility” (P. 34).

• To print using the PDF Bridge feature, the additional memory (optional) may be required.

2.6 Printing PDF Files Directly 33

Supported PDF Files

PDF files created on Adobe Acrobat 4, Adobe Acrobat 5 (excluding some of the features added to PDF1.4), or Adobe Acrobat 6 (excluding some of the features added to PDF1.5) can be printed on the printer.

Note

• Some PDF files cannot be printed directly depending on how they are created. In such case, open the

files and print them using a printer driver.

Printing PDF Files without Using ContentsBridge Utility

PDF files can be sent directly to the printer using commands such as lpr and ftp instead of ContentsBridge Utility. When printing using commands, the following [PDF] settings on the control panel become effective.

• Quantity • Collated

• 2 Sided Print • Output Size

• Print Mode • Layout

• Password • Output Color

Refer to

• “ PDF” (P. 75)

Note

• When printing using lpr command, the print quantity must be set also using lpr command. In such case,

the [Quantity] setting on the control panel becomes invalid. If you do not specify the quantity using lpr command, the printer recognizes the quantity as “1 set”.

To print PDF files using lpr or ftp command, you must enable a LPD or FTP port on the control panel or CentreWare Internet Services (default: [Enable]).

Supported Operating Systems

Windows NT 4.0/Windows 2000/Windows XP/Windows Server 2003

To Print PDF Files

The following explains how to print PDF files using lpr and ftp commands.

Note

• In the following examples, the characters entered are indicated in bold typeface.

• Spaces are indicated with U.

 Using lpr Command

Supported Operating Systems

Windows NT 4.0/Windows 2000/Windows XP/Windows Server 2003

34 2 Printing

Example

In a command prompt, enter a command as follows.

Example: A commnad for printing “event.pdf” when the printer’s IP address is

192.168.1.100.

C:\>lprU-SU192.168.1.100U-PUlpUevent.pdf <Enter> key

 Using ftp Command

Supported Operating Systems

Windows 98/Windows Me/Windows NT 4.0/Windows 2000/

Windows XP/Windows Server 2003

Example

In a command prompt, enter a command as follows.

Example: A command for printing “event.pdf” when the printer’s IP address is

192.168.1.100.

C:\>ftpU192.168.1.100 <Enter> key Connected to 192.168.1.100. 220 FUJI XEROX DocuPrint C2100 User (192.168.1.100:(none)): <Enter> key 331 Password required Password: <Enter> key 230 Logged in ftp>bin <Enter> key 200 Command successful ftp>putU 200 Command successful 150 Opening data connection 226 Transfer complete ftp: xxxxx bytes sent in xxxSeconds xxxxxkbytes/sec. ftp>

event.pdf <Enter> key

2.7 Printing Using E-mail

If the printer is networked and set up for e-mail and TCP/IP communication, you can send e-mails to the printer.

The printer can automatically print e-mails and PDF files attached to e-mails. This feature is called "E-mail Print".

E-mail

Automatically printed

2.7 Printing Using E-mail 35

Setting the E-mail Print Feature

To use the E-mail Print feature, you must configure the servers on your network (such as SMTP server and PO3 servers).

Note

• Please have your network administrator configure the e-mail settings. Defining wrong e-mail settings can

cause problems in the network.

Network Environment

Create an e-mail account.

E-mail Environment (Printer)

Set the following items under the [Properties] tab on CentreWare Internet Services.

Note

• After changing the settings on CentreWare Internet Services, make sure to click [Apply] and reboot the

printer.

• For information about each item, refer to the online help for CentreWare Internet Services.

36 2 Printing

Item Setting Item Description

Port Status E-mail Print Select [Enabled].

Protocol Settings > E-mail

Machine’s E-mail Address

SMTP Server Address

SMTP Server Port Number

E-mail Send Authentication

Password Set the login password for the SMTP server.

SMTP Server Connection Status

POP3 Server Address

POP3 Server Port Number

Set the printer’s e-mail address. This address will appear as “From:” on e-mails sent from the printer.

Set the IP address of the outgoing e-mail server to be connected via SMTP protocol or the FQDN (Fully Qualified Domain Name).

Set the port number used on the SMTP server.

Set the authentication method to be used on the SMTP server.

Displays one of the following five messages according to the status of connection to the outgoing e-mail server. [Disabled], [Not connected], [Connecting... ], [Ready], [Unable to connect]

Set the IP address of the incoming e-mail server to be connected via POP3 protocol or the FQDN (Fully Qualified Domain Name).

Set the port number used on the POP3 server.

Password Set the login password for the POP3 server.

POP3 Server Check Interval

APOP Settings Select [Enabled] if the POP3 server supports APOP.

POP3 Server Connection Status

Permitted E-mail Address

Password When using a password to restrict printing of e-mails sent

Set the intervals to check for new e-mails on the POP3 server.

Displays one of the following five messages according to the status of connection to the outgoing e-mail server. [Disabled], [Not connected], [Connecting... ], [Ready], [Unable to connect]

If controlling e-mail reception, set the e-mail addresses of the users who are permitted to send e-mails to the printer. If you do not specify addresses, the printer will accept e-mails from all users.

to the printer, select the [Use Password] check box for [Password for Print Job] and set the password.

2.7 Printing Using E-mail 37

Sending E-mails

Supported E-mail Attachments

Files of the following format can be attached to e-mails:

• PDF files

To Send E-mails

To perform E-mail Print, enter the printer’s address in the “To:” field on your e-mail application. Then, enter the following commands in the subject field or in the body message and write the text or attach the PDF file you want to print.

Note

• The method of sending e-mails varies depending on the application being used. Consult the

documentation for your e-mail application.

• Set the e-mail format to “Text” instead of “HTML”. This feature does not support “HTML” format.

 To Specify Commands in the Body Message

The following commands can be specified in the body message.

The subject can be whatever you like

Command Parameter Description

#Password Password When [Password for Print Job] is set, make sure to start your

e-mail with this command. When the password is not set, you do not need to enter this command.

#Print (None) This command prints the text entered after the "#Print".

When a PDF file is attached to the e-mail, this command also prints the file.

Example

Follow these guidelines when entering commands on e-mails.

• Commands are not case sensitive.

• If [Password for Print Job] is set, start your e-mail with "#Password".

• Prefix each command with "#". Command that does not start with "#" will be ignored.

• Place only one command per line and separate each command or parameter with a

space or a tab.

• When the same command is entered more than one time in one e-mail, only the first one

will be valid and the rest will be ignored.

38 2 Printing

The following explains how to write commands in e-mail, using Outlook Express as an example. Here, we suppose that the printer’s e-mail address is "printer1@example.com" and [Password for Print Job] is “prtuser".

1. 1. To print the text in the body message:

2. To print the document attached to the e-mail:

Note

• When there is no text entered after the”#Print", the body message will not be printed.

• You can attach multiple documents (PDF files) to one e-mail.

2.7 Printing Using E-mail 39

 To Specify Commands in the Subject Field

The following commands can be specified in the subject field.

Command Description

#Print xxx (xxx: password)

#Print[xxx] (xxx: password)

When [Password for Print Job] is set, make sure to enter a space and then the password after the "#Print". When the password is not set, enter "#Print" only. Example) #Print #Print prtuser

When [Password for Print Job] is set, enter a space and then the password enclosed with brackets ([ ]) after the "#Print". Do not enter a space between the "#Print" and "[". Example) #Print[prtuser]

When the ”#Print" command is specified in the subject field, both the body message and the attached PDF file will be printed. However, when no text is entered in the first line of the body message (including a line that only contains a line feed or a space), the message will not be printed.

 Confirmation E-mail from the Printer

The printer returns the following e-mail when it receives an e-mail containing the "#Print" command. This e-mail informs the recipient whether his or her request has been accepted.

Important

• This feature becomes effective only when the [Properties] tab > [E-mail] > [E-mail Send Authentication]

is set to [Invalid] (default) on CentreWare Internet Services. When [E-mail Send Authentication] is valid, the printer will not send confirmation e-mail. For information about [E-mail Send Authentication], refer to the online help for CentreWare Internet Services.

Note

• When the “#Print" command is specified in the subject field, the subject of the return e-mail will be

"Re:#Print" and does not show the password specified after it.

Subject : Re: test print Date : Wed, 22 Feb 2006 16:11:39 +0900 (JST) From : printer1@example.com To : user1@example.com

[E-Mail Printing]

- Command received.

40 2 Printing

Precautions When Using the E-mail Print Feature

Security Precautions

E-mail uses the Internet, a network connecting computers around the world, as its transmission medium. So, exchanging e-mails involves security risks, such as information leakage and tampering.

When exchanging important or confidential information, we recommend you to use a method other than e-mail that guarantees security. And to prevent unwanted e-mails, we encourage you not to give out your e-mail address unless necessary.

Setting the Access-Permitted Domains

The printer can be programmed to receive e-mails only from particular domains.

For more information, refer to the online help provided for CentreWare Internet Services.

Precautions When Connecting the Printer with an Internet Provider

• If your Internet provider does not bill you a flat rate, or if you do not have full-time access

to the Internet, you will be charged every time the printer retrieves data from the e-mail server.

• Make sure to connect the printer in an IP masqueraded environment. This feature may

not function properly when the printer is connected to the Internet with a global IP address assigned.

• When enabling POP access, make sure to create an e-mail account specific for the

printer. Using a shared e-mail account can cause problems.

• When the circuit speed of the Internet is slow, it may take time to receive large data such

as graphics.

• When connecting the printer to an Internet environment where MTA is running in a private

segment, configure the settings according to your operating needs.

Job History for E-mail Print Jobs

• If you view the history of E-mail Print jobs on CentreWare Internet Services, [Job Name],

[Owner], [Host Name], [Host I/F], and [Job Submission Time] will be blank. The above items will also be blank in [Job History Report]. [Port] in [Job History Report] will be printed as [POP3].

2.7 Printing Using E-mail 41

2.8 Auditron Function

The Auditron function contains an authentication function that can set limits on what processes can be used, as well as an account management function that can be used to control usage based on authentication.

This section explains important information about the function and about settings that are required to use the function.

Registered user A

Can print up to 10,000 pages in black and white

Registered user B

Can print up to 10,000 pages in color or black and white

Cannot print if not a registered user, or if the printed pages exceeds the limit

Print account report

Normal user D

Reference account report for each registered user

System administrator C

42 2 Printing

About Auditron Function

The Auditron function can be used to limit the users (departments) that have access to the printer, to limit the functions that can be used by each user, and to total the number of printed sheets.

 Authentication for Print Jobs

The following limits can be set on the printer for each type of print job.

Type of print job Functions that can be limited

Using the printer driver The following authentication information can be registered on

the printer for up to 50 users (departments). Only print jobs that match the registered authentication information will be printed.

• Limit on printing Printing is permitted only when the registered User Account Name and Password match.

• Limit on color mode (color printing or black & white printing) Both color and black & white printing are permitted when the color mode is set to [Free Access]. Only black & white printing is permitted when set to [Black Only].

• Limit on maximum number of printed pages Printing is permitted until the number of printed pages reaches the specified upper limit.

Not using the printer driver (Using emulations like ESC/P, Email printing, using Contents Bridge Utility, etc.)

• Limit on printing Printing is permitted only when the printer has [Non-account Print] is set to [ON]. The default value is [OFF].

The following actions take place if a print job fails to receive authentication.

• When authentication fails before printing, an error message appears on the printer control panel.

• When authentication fails after printing starts, the print job is canceled and an error message appears on the printer control panel.

 Count for the Document Volume

The Auditron function can be used to total the following information.

• Number of color sheets printed

• Number of black and white sheets printed

• Number of pages printed

There are different accounts for the above information based on the type of print job.

Type of print job Account Verification method

Using the printer driver Totals the counts for each user

(department) with registered authentication information.

Not using the printer driver (Using emulations like ESC/ P, E-mail printing, using Contents Bridge Utility, etc.)

Totals the counts for all "No Account User" jobs.

• Refer to “ Checking on a computer” (P. 50)

• Refer to “ Checking from a printout” (P. 53)

2.8 Auditron Function 43

Using the Auditron Function

Settings must be adjusted on both the printer and the computer to use the Auditron function.

Setting the Printer

The following settings are required.

• Auditron Mode settings

• Authentication information registration

 Setting Auditron Mode

1. Access CentreWare Internet Services from the web browser.

Note

• Accessing CentreWare Internet Services When using a web browser to access the printer, open the authentication menu, and then enter the user name and password. CentreWare Internet Services can only be used by registered users.

2. Click on the [Print] tab.

3. Place a checkmark next to [Enabled] for Print Auditron.

Place a checkmark next to [Enabled] for Non-account Print, depending on the desired controls.

44 2 Printing

4. Click [Apply].

The following message appears. “Settings have been changed. Reboot system for new settings to take effect.”

5. Click [Reboot Machine] to restart the printer.

The printer is restarted.

 Registering Authentication Information

1. Access CentreWare Internet Services from the web browser.

This step is not required if the browser is still connected to CentreWare Internet Services after setting Auditron Mode.

2. Click on the [Print] tab.

3. Click on [Edit User Account].

The [Edit User Account] page appears.

4. Enter the account number into [User Account Number] and click [Edit].

Note

• When not logged in as a system administrator, an authentication screen appears at this point, and the user name and password must be entered.

2.8 Auditron Function 45

5. After setting the following authentication information, click on [Save].

Note

• When using a user account that is already registered, the following screen does not appear and the procedure skips to step 6.

46 2 Printing

Setting Range

User Name 1 to 32 characters (ASCII characters)

Password 4 to 12 alphanumeric characters

• Numbers such as 0123 and 00123 are recognized as different passwords

Color Access Free Access (both Color and black & white permitted) or Black only

Color Print Limit 100 to 9,999,900 (Unit is pages)

Black Print Limit 1000 to 9,999,000 (Unit is pages)

Note

• The user name and password set here can also be used as the setting on the printer driver.

6. Verify the registered information and click the appropriate buttons.

The following descriptions explain the operations when the button or menu option is clicked.

• [Delete User] button: Deletes the user and returns to step 4.

• [Save] button: Saves the changed information on this screen.

• [Back] button: Returns to step 4.

• [Print Auditron] menu: Continues to step 7.

7. To complete the user registration, click on [Print Auditron] from the menu on the left side of the screen.

8. To complete the registration, click [Apply].

2.8 Auditron Function 47

9. Click [Reboot Machine] to restart the printer.

The authentication information is registered to the printer.

 Setting the Computer

In the Properties menu for the printer driver, set the authentication information such as user name and password. Documents can be printed only if the user name and password set on the computer match the authentication information set on the printer.

1. Open the [Start] menu, and click on [Printers and Faxes].

2. Right-click on the appropriate printer icon, and select [Properties] from the drop-down menu.

3. Click on the [Configuration] tab.

4. Place a checkmark next to [Manage Account].

48 2 Printing

5. Select [Account Mode], and click [Detailed User Settings].

6. Select [Specify Job Owner Name] and enter the user name and password.

• If the user name is the same as the Windows login name

Select [Use Login Name] under [Specify Job Owner Name], and enter the value in [Password].

• If the user name is not the same as the Windows login name

Select [Enter Owner Name] under [Specify Job Owner Name], and enter the values in [Job Owner Name] and [Password].

Note The following setting ranges can be specified.

• Job Owner Name : Max 32 characters

• Password : 4 to 12 alphanumeric characters

7. Click [OK].

Note

• When multiple users are sharing one computer, use the Windows function to make settings for each

user.

2.8 Auditron Function 49

Printer Driver Settings and Printer Authentication

This section explains the relationship with the printer driver settings when a print job is checked against the authentication information registered on the printer.

• User name and password

The user name and password set in Properties for the printer driver are checked against the authentication information registered in the printer.

• Color mode

Each printer page is checked against the printer in the following manner.

Specified color

Decomposer

PCL6 Monochrome Color(Auto), Black Judged as monochrome and checked

mode for

Decomposer

Color Color(Auto) Judged as color and checked against the

Specified color

on printer driver

• Upper limit for number of printed pages

The number of pages is counted on the printer.

Account Management of the Document Volume

The document volume can be checked by a system administrator on a computer or by a normal user from a printout.

When checking the document volume on a computer, the authentication information can be revised or deleted.

Checking on a computer

While logged in as a system administrator, display the authentication registration page for CentreWare Internet Service. The following information can be referenced.

Printer Judgment and Check

against the authentication information

authentication information

50 2 Printing

• Authentication information for each registered user

• Color Printed Impressions

• Black Printed Impressions

 Changing and deleting the print accounting meter and registered

information for registered accounts

1. Access CentreWare Internet Services from the web browser.

2. Click on [Print] tab.

3. Click on [Edit User Account]. The [Edit User Account] page appears.

4. Enter the account number into [User Account Number] and click [Edit].

Note

• When not logged in as a system administrator, an authentication screen appears at this point, and the

user name and password must be entered.

2.8 Auditron Function 51

5. Verify the registered information and the accounting meter. After making necessary changes to the registered information, click the appropriate buttons.

The following descriptions explain the operations when the button or menu option is clicked.

• [Delete User] button: Deletes the user and returns to step 4.

• [Save] button: Saves the changed information on this screen.

• [Back] button: Returns to step 4.

• [Print Auditron] menu: Continues to step 7.

6. If user registration was changed or deleted, click on [Print Auditron] from the menu on the left side of the screen.

7. To complete the registration, click [Apply].

52 2 Printing

8. Click [Reboot Machine] to restart the printer.

The registered information is updated on the printer.

Checking from a printout

Select the [Print Meter] menu from on the printer control panel and output an Auditron Report to check a list of the following information.

User ID Account Limit Total Impressions Sheets Printed

Each registered user (department)

Report/List

No Account User

{{ { {

–– {{

Resetting the counter

The counters for all of the user accounts can be cleared from the printer control panel.

2.8 Auditron Function 53

3 About Paper

3.1 About Paper

Using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, we suggest using the paper that is recommended here.

If you use paper that is not recommended, contact our Customer Support Center or your dealers.

Usable Paper

The types of paper that can be used on this printer are as follows:

Paper tray Size Paper type (Weight) Loading Capacity

Bypass tray

Paper tray

For details on how to load envelopes, refer to “Loading Envelopes” (P. 22).

Refer to “Standard Paper” (P. 55).

A4 , B5 , A5 ,

Legal (8.5 × 14") ,

Folio (8.5 × 13") ,

Letter (8.5 × 11" ) ,

Executive (7.25 × 10.5") ,

Envelope C5), Custom (76.2 x 98.0 mm to 220.0 x

355.6 mm)

A4 , B5 , A5 ,

Legal (8.5 × 14") ,

Folio (8.5 × 13") ,

Letter (8.5 × 11" ) ,

Executive (7.25 × 10.5") ,

Custom (148.0 x 210.0 mm to 215.9 x

355.6 mm)

(Monarch, Com 10, DL,

Plain/Plain S2 (60 - 80 g/m Bond/Bond S2 (81 - 105 g/m Heavyweight 1/Heavyweight 1 S2 (106 - 163 g/m2), Heavyweight 2/Heavyweight 2 S2 (164 - 216 g/m2), Transparency, Labels, Coated 1/Coated 1 S2 (60 - 105 g/m2), Coated 2/Coated 2 S2 (106 - 163 g/m2), Coated 3/Coated 3 S2 (164 - 216 g/m2), Envelope, Recycled/Recycled S2 (60 - 80 /m

Plain (60 - 80 g/m Bond (81 - 105 g/m Heavyweight 1 (106 - 163 g/m Heavyweight 2 (164 - 216 g/m Coated 1 (60 -105 g/m Coated 2 (106 - 163 g/m Coated 3 (164 - 216 g/m

Labels, Recycled (60 - 80 /m

)

150 sheets

(Standard paper 15 mm or below

Important

• Load coated paper piece by piece. When you load several sheets, the paper becomes damp and two or more sheets will be fed at the same time into the printer in folds. This may cause a malfunction.

DocuPrint C3210 DX 550 sheets

(Standard paper

59.4 mm or below

DocuPrint C2100 250 sheets

(Standard paper

27.6 mm or below

) or

Important

• Printing on paper that has different settings from the paper size or paper type selected on the printer

• The printed image may fade due to moisture such as water, rain or vapor. For details, contact our

• Print quality may be poor or the paper can get wrinkled depending on the print media type or status.

Note

• For details on the procedure to print on transparencies, envelopes, or custom size paper, refer to “2

54 3 About Paper

driver or loading paper into an unsuitable paper tray for printing may lead to paper jams. To ensure that printing is correctly done, select the correct paper size, paper type, and paper tray.

Customer Support Center or your dealers.

Printing” (P. 21).

Standard Paper

The following table shows the standard paper for this printer.

Paper name Weight Paper type Paper characteristics and caution on usage

XC-4200MP Letter (standard paper for black/white printing)

X-pressions + 24 lb 24 lb Plain Paper that rarely bleeds when stacked and that

FX P Paper A4 65 g/m

FX C2 Paper A4 70 g/m

20 lb Plain Medium weight papers for internal distribution

Plain High quality paper in widespread use such as

Plain Paper that rarely bleeds when stacked and that

and general office use

is ideal for both black/white and color printing for general office use

project books and color samples

is ideal for both black/white and color printing for general office use

Plain Paper

This printer can print on paper that is commonly sold. Select paper suitable for use by referring to the table below. However, we recommend the use of the standard paper for clearer printing.

Paper feed Weight

Bypass tray

Paper tray

60 - 216 g/m

Special Media

The following types of paper can be used for printing on this printer. Load these types of paper in the bypass tray.

Important

• The following paper types cannot be used of 2-sided printing.

Media Weight Paper size Paper type

Transparencies - Letter Transparency

Labels - Letter Label

Envelopes - Custom Envelope

67 g/m

Cover Stock

Cardboard

Recycled

Note

• For details on special media, such as heavyweight paper, envelopes, and coated paper not listed in the table, contact our Customer Support Center or your dealers.

176 g/m

100 lb 216 g/m

Letter Heavyweight 2

A4 Recycled

3.1 About Paper 55

Duplex Printing Paper Types and Sizes

The available paper types and sizes for 2 sided printing are as follows:

Paper size Paper type

Letter (8.5 × 11" )

Folio (8.5 × 13")

Legal (8.5 × 14")

Executive

Custom*

*Duplex printing supports user-specified print media that are 148.0 mm to 215.9 mm wide and 210 mm to 355.6 mm long.

Unusable Paper

Avoid using the following paper types as they can cause paper jams or damage to the printer.

• Transparency sheets other than those recommended. (Fuji Xerox Full Color

Transparencies or other similar types)

• Paper that is too thick or too thin

Plain, Bond, Heavyweight 1 (106 - 163 g/m2), Coated 1 (60 - 105 g/m2), Recycled

• Paper with one face already printed using another printer or copier, or paper already

printed with ink

• Folded, creased or torn paper

• Damp or wet paper

• Wavy or warped paper

• Sheets stuck together by static electricity

• Layered or adhesive paper

• Postcards with pictures

• Coated paper

• Colored paper with a treated surface

• Paper printed with ink that cannot withstand high temperatures.

• Heat-sensitive paper

• Ink jet paper

56 3 About Paper

• Carbon paper

• Paper with staples, paper clips, tape or ribbons attached

• Paper with a rough surface such as textured or fiber form paper

• Using acidic paper can cause the characters to fade over time. Use neutral paper to

prevent this problem.

• Envelopes with a rough surface or sticky adhesive

• Label sheets where the backing has peeled away or are pre-cut.

Storing and Handling Paper

Even for suitable papers, poor storage conditions may lead to a change in the paper quality, paper jams, poor print quality and printer breakdown.

• Store paper in a location with a temperature of 10 to 30 °C and a relative humidity of 30

to 65%.

• After opening a ream of paper, use the original cover sheets to wrap up the paper not

used and store it in a cabinet or a location with low humidity.

• Do not let the paper stand but store it in a flat location.

• Ensure that the paper is stored properly without being bent or curled.

• Store the paper in a location not exposed to direct sunlight.

3.1 About Paper 57

3.2 Loading Paper

Loading Paper in the Paper Tray

This section describes how to load paper in the standard and optional paper trays. All trays are loaded the same way.

Important

• Do not remove the tray during printing. It may cause a paper jam.

1. Pull the tray out of the printer until it stops.

Hold the tray with both hands, lift the front slightly, and remove it from the printer.

2. Slide the width guides to the edge of the

tray. The width guides should be fully extended.

Note

• When loading paper that is 8.5 inches wide such as Letter or Legal size paper, set the tab on the side of the tray to the [8.5] position.

3. While gently pressing the level on the back

of the tray inwards, extend the tray to fit the paper size.

4. Before loading the print media, flex the

sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface.

5. Place the print media into the tray with the recommended print side face up.

58 3 About Paper

Important

• Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams.

6. Slide the width guides until they rest lightly

against the edge of the print media stack.

7. Insert the tray into the printer, and push

until it stops.

Important

• Do not use excessive force on the tray. Doing so could damage the tray or the inside the printer.

Loading Paper in the Bypass Tray

In addition to plain paper, the bypass tray can use various other sizes and types of print media such as envelopes and transparencies.

Make sure of the following points when loading paper in the bypass tray.

• You can load up to 150 sheets or a stack of paper (60 g/m

high.

• The bypass tray accepts print media within the following dimensions:

- Width: 76.2 mm to 220.0 mm

- Length: 98.0 mm to 355.6 mm

• You can load paper up to 355.6 mm long. When the settings on the printer driver and

control panel disagree, follow the instructions displayed on the control panel.

Important

• Make sure of the following points to avoid any troubles during printing.

• Do not load different types of paper at the same time.

• Use high quality paper for laser printers to print at high quality. Refer to “3.1 About Paper” (P. 54) for

details.

• Do not remove or add paper to the bypass tray when printing or if there is any paper still in the bypass

tray. Doing so may cause a paper jam.

• Do not put any objects other than paper on the bypass tray. Also, do not push or force down the

bypass tray.

to 216 g/m2) less than 15 mm

3.2 Loading Paper 59

1. Gently pull open the bypass tray cover, and

pull out the extension tray.

2. Slide the width guides to the edge of the

tray. The width guides should be fully extended.

3. Insert all media face down and top edge

first into the bypass tray.

Important

• Do not force the paper.

4. Slide the width guides until they rest lightly

against the edge of the paper stack.

Important

• Be careful not to bend the paper.

Note

• When you print on paper fed from the bypass tray, configure the paper size and type in the printer driver.

60 3 About Paper

Loading Envelopes in the Bypass Tray

To load envelopes in the bypass tray, insert the envelopes with the flaps closed. The print side must be facing down. You can load envelopes up to the maximum fill line in the tray at one time.

Sometimes the wrinkle might be generated on envelopes. In that case it is likely to be improved by changing the position of the flap.

Important

• For best performance, do not use envelopes that:

• Have excessive curl or twist

• Are stuck together or damaged in any way

• Contain windows, holes, perforations, cutouts, embossing

• Use metal clasps, string ties, or metal folding bars

• Have an interlocking design

• Have postage stamps attached

• Have any exposed adhesive when the flap is in the sealed or closed position

• Have nicked edges or bent corners

• Have rough, cockle, or laid finishes

3.3 Setting Paper Types and Sizes

Setting Paper Trays

When loading paper in the print tray or the 550 sheet feeder (optional), it is necessary to set the paper type on the control panel.

When loading paper in the bypass tray, set the paper size and type on the printer driver when printing. When [Bypass Mode] has been set to [Panel Specified] ([DriverSpecified] by default) on the control panel, you can set the paper size and type on the control panel.

This section describes how to set the paper size and type on the control panel.

Note

• When you set [Bypass Mode] to [Panel Specified], printing will be performed only when the settings for the paper size and type configured on the printer driver when printing match the settings on the control panel. When the settings on the printer driver and control panel disagree, follow the instructions displayed on the control panel.

• You can also display the message to set the paper size and type on the control panel every time you load paper into each tray. Refer to the “4.2 Description of Menu Items” (P. 66) for details.

3.3 Setting Paper Types and Sizes 61

Setting Paper Types

Important

• Paper type settings must match those of the actual paper loaded in the trays. Otherwise, image quality cannot be processed accurately. Toner may not fuse properly on the paper, resulting in dirty and poor quality printouts.

Refer to

• “Usable Paper” (P. 54)

1. Press the <Menu> button to display the Menu screen.

2. Check that [Tray Settings] is displayed, then press the < > or <Eject/Set> button.

3. Press the < > or < > button until the required tray is displayed, then press the < >

or <Eject/Set> button.

4. Press the < > or < > button until [Paper Type] is displayed, then press the < > or

<Eject/Set> button.

5. Press the < > or < > button until the correct paper type is displayed for the loaded

paper, then press the <Eject/Set> button.

6. Press the <Menu> button.

Setting Paper Sizes

Refer to

• “Usable Paper” (P. 54)

1. Press the <Menu> button to display the Menu screen.

2. Check that [Tray Settings] is displayed, then press the < > or <Eject/Set> button.

3. Press the < > or < > button until the required tray is displayed, then press the < >

or <Eject/Set> button.

4. Press the < > or < > button until [Paper Size] is displayed, then press the < > or

<Eject/Set> button.

5. Press the < > or < > button until the correct paper size and direction are displayed

for the loaded paper, then press <Eject/Set> button.

Note

• When using custom sized paper, select [Custom Size] and specify the X and Y sizes.

6. Press the <Menu> button.

62 3 About Paper

4 Setting on the Control Panel

4.1 Overview of the Menu

Menu Configuration

The menus that can be accessed from the control panel are as follows:

Menu Content

Report / List Use the [Report / List] menu to print various types of reports and lists.

Meter Readings Use the [Meter Readings] menu to display the printed paper counts on the

control panel.

Admin Menu • [Wired Network]

Use this menu to configure the wired network settings.

• [Parallel Settings] Use this menu to configure the parallel interface.

• [USB Settings] Use this menu to specify the USB interface.

• [System Settings] Use this menu to make the printer operation settings such as for alarm and Power Saver mode.

• [Maintenance Mode] Use this menu to initialize the NVM, or to adjust the configurations for each type of paper.

•[PDF] Use this menu to specify the settings for printing PDF files directly.

•[PCL] Use this menu to specify the PCL settings.

• [PostScript] Use this menu to specify the PostScript settings.

• [Panel Settings] Use this menu to specify whether to limit the menu operations with a password.

Tray Settings Use the [Tray Settings] menu to define the print media loaded in each tray.

Refer to

• Details for each menu: “4.2 Description of Menu Items” (P. 66)

Each menu is configured in different levels. Set the printer settings by selecting the objective menus or items structure level.

The following diagram shows some parts of the menu structure. The structure differs depending on the menu.

4.1 Overview of the Menu 63

Changing Menu Settings

Basic Operations (Example: Changing the Low Power Timer)

Press one of the following buttons to display the menu screen or to set the printer by browsing though each menu structure. In this example, you set the transitional time to the Low Power Mode to 30 mins.

Ready to print

1. To display the menu screen, press the <Menu> button at the print screen.

Report / List

2. To move between items in the same level, press the < > or < > button.

Admin Menu

3. To move between structure levels, press the < > (or the <Eject/Set> button) or < > button. Press the < > button to go to the lower level or press the < >button to return to the upper level.

Admin Menu

Wired Network

4. Press the < > or < > button until [System Settings] in the same level is displayed.

Admin Menu

System Settings

5. Press the < > or <Eject/Set> button to go to the lower level.

System Settings Low Power Timer

6. Press the < > or <Eject/Set> button to go to the lower level.

Low Power Timer

3 Minutes

7. Press the < > or < > button to set the proposed value.

Continued on next page

64 4 Setting on the Control Panel

Continued from previous page

Low Power Timer 30 Minutes

8. Press the <Eject/Set> button to confirm your settings. The settings that have been confirmed are displayed with the affix “*”.

Low Power Timer 30 Minutes

9. Press the < > or the <Cancel Job> button to move one level up.

System Settings Low Power Timer

10. Press the <Menu> button to quit the menu operation and return to the print screen.

Ready to print

Note

• If you want to change values after you have confirmed them by pressing the <Eject/Set> button (which has the affix “*”), you need to set them from the start again.

Initializing Configured Values

Display the item you want to initialize and then press both the < > and < > buttons at the same time.

Once the change process is completed, the factory defaults will be displayed. Press the <Eject/Set> button to confirm the value.

4.1 Overview of the Menu 65

4.2 Description of Menu Items

This section describes the items that can be configured on each menu.

Tray Settings

There are three submenus under the Tray Settings menu: Tray 1, Tray 2, and Bypass Tray. You can set Paper size and Paper type for each tray under these menus. (Display Screen and Bypass Mode can only be set for Bypass Tray.)

Note

• [Tray 2] are displayed only when the optional sheet feeder is installed.

• The settings menu for [Bypass Tray] is displayed only when the [Bypass Mode] is set to [Panel Specified].

Common Settings for Tray 1, Tray 2, and Bypass Tray

Item Description

Paper Type Specifies the type of paper loaded in each tray.

• [Tray 1] (default: [Plain Paper])

• [Tray 2] (default: [Plain Paper])

• [Bypass Tray] (default: [Plain Paper])

Refer to

• “Setting Paper Types” (P. 62)

Paper Size Specify the paper size and oriedtation for each tray.

• [Tray 1] (default: [Auto])

• [Tray 2] (default: [Auto])

• [Bypass Tray] (default:[Driver Size])

Refer to

• “Setting Paper Sizes” (P. 62)

Settings Exclusive to Bypass Tray

Item Description

Display Screen Specifies whether to display the message that prompts you to set the paper size and

type or not every time you load paper to the bypass tray. When you select [On], the message that prompts you to set the paper size and type is displayed.The default is [Off].

Bypass Mode Specifies the way to set the paper type and size settings to be loaded in the bypass tray.

• [DriverSpecified] (default) You cannot specify the settings on the control panel. Printing is done using the settings on the printer driver.

• [Panel Specified] You can specify the paper type and size settings on the control panel. Printing can be done only when the settings on the printer driver matches the settings on the control panel. When a mismatch of paper sizes occurs, follow the instructions displayed on the control panel.

66 4 Setting on the Control Panel

Note

• When the size or type of paper that is loaded is different from the setting, the print quality may fall or paper may jam. Specify the correct paper type and size.

• When installing the optional sheet feeders if [Paper Source] is set to [Auto] on the printer driver, the feeding tray is automatically specified according to the setting on the control panel. Also, when the paper size and type setting for each tray is the same, printing continues by changing the feeding tray if the paper in the specified tray has run out.

Report / List

Prints various types of reports and lists.

Note

• The reports and lists are printed on A4 size paper. Load A4 size paper into the tray. Also, when optional sheet feeders are installed, do not load A4 size paper into the bypass tray but into Tray 1.

• For the procedures about printing reports and lists, refer to “6.2 Printing Reports/Lists” (P. 111).

• The reports and lists are all printed in English.

Item Description

Printer Settings Prints a list of the current printer settings and the installed options.

Panel Settings Prints a detailed list of all the settings on the control panel menus.

PCL Font List Prints a list of PCL fonts.

PCL Macro List Prints a list of PCL macros.

PostScript Font List (PS Font List)

PDF Font List Prints a list of the fonts that can be used in PDF.

Job History Prints a detailed list of the processed print jobs. This list contains the latest 20 print jobs.

Error History Prints an error history. This list contains the latest 42 errors.

Print Meter Prints a print meter.

Demo Print A4 Sample You can print a sample of the document to check the printer’s performance.

2-Sided Sample You can print a sample document to verify the printer operations for 2-sided

Stored Documents Prints a list of documents stored in the printer when using the secure print or

Prints a list of the fonts that can be used in PostScript. (The DocuPrint C2100 does not support PostScript.)

printing. On the DocuPrint C2100, this is displayed when the optional duplex unit is installed.

sample print feature. This list can be printed when at least 256 MB of memory are added.

Refer to

• “Printing Confidential Document - Secure Print” (P. 28)

• “Print After Checking Printing Result - Sample Print” (P. 31)

4.2 Description of Menu Items 67

Meter Readings

Displays the number of processed print jobs on the control panel. The meter is divided according to the color modes.

Note

• For the procedures about checking the number of printed pages, refer to “Checking Total Printed Pages on Meter” (P. 124).

Item Description

Meter 1 Displays the total number of pages printed in color.

Meter 2 Displays the total number of pages printed in black/white.

Meter 3 Normally not used.

Meter 4 Displays the total number of pages printed in black/white or color.

Admin Menu

This menu contains nine submenus: [Wired Network], [ParallelSettings], [USB Settings], [System Settings], [Maintenance Mode], [PDF], [PCL], [PostScript], and [Panel Settings].

Wired Network

Specifies printer settings affecting jobs sent to the printer through a network port.

Note

• The settings in the [Wired Network] cannot be set when entering this menu during printing.

• You must reboot the printer to activate the new settings. After making the settings, turn off the printer and then turn it on again.

Item Description

Ethernet Specifies the communication speed and the modes of Ethernet.

• [Auto] (default) Automatically changes between 10M Half Duplex, 10M Full Duplex, 100M Half Duplex, and 100M Full Duplex.

• [10M Half Duplex]

• [10M Full Duplex]

• [100M Half Duplex]

• [100M Full Duplex]

TCP/IP Specifies the settings to use the TCP/IP protocol.

Get IP Address Specifies whether to automatically or manually retrieve the IP address.

• [DHCP / Autonet] (default) Automatically sets the IP address.

• [BOOTP] Uses BOOTP to set the IP address automatically.

• [RARP] Uses RARP to set the IP address automatically.

• [DHCP] Uses DHCP to set the IP address automatically.

•[Panel] You can set the IP address manually by entering it on the operator panel.

68 4 Setting on the Control Panel

Item Description

TCP/IP (continued form the previous page)

IP Address, Subnet Mask, Gateway Address

Protocol

These items are used to check the addresses that have been obtained automatically or to specify addresses manually. Enter the address in the format of xxx.xxx.xxx.xxx. You can specifies values in the range of 0 to 255 for xxx.

Important

• To set addresses manually, set the [Get IP Address] to [Panel].

• IP addresses are managed in the entire network. An incorrect IP address may affect the whole network. For the addresses you need to set manually, contact your network administrator.

Set [Enable] when using the protocol. When [Disable] is selected, the protocol cannot be activated.

• [LPD] (default: [Enable])

• [Port9100] (default: [Enable])

• [IPP] (default: [Enable])

• [SMB (TCP/IP)] (default: [Enable])

• [SMB (NetBEUI)] (default: [Enable])

• [FTP] (default: [Enable])

• [NetWare]-[NetWare IP] (default: [Enable])

• [NetWare]-[NetWare IPX] (default: [Enable])

• [E-Mail Printing] (default:[Enable])

• [SNMP]-[SNMP (UDP/IP)] (default: [Enable])

• [SNMP]-[SNMP (IPX)] (default: [Enable])

• [StatusMessenger] (default: [Enable])

• [InternetServices] (default: [Enable])

• [Bonjour (mDNS)] (default:[Enable])

• [HTTP - SSL/TLS] (default: [Disable])

Note

• On the DocuPrint C2100, [IPP], [SMB (TCP/IP)], [SMB (NetBEUI)], [NetWare][NetWare IP], [NetWare]-[NetWare IPX], [E-Mail Printing], [SNMP]-[SNMP (IPX)], [Bonjour (mDNS)] and [HTTP - SSL/TLS] are displayed only when the optional network expansion card is installed.

• [HTTP - SSL/TLS] is not displayed on models that are sold in China (TL 300419).

• [HTTP - SSL/TLS] is displayed after a certificate is generated.

IPX/SPX Specifies IPX/SPX Frame Type.

IP Filter Specifies blocking the reception of data from certain IP addresses.

No. n (n: 1 to 5)

Initialize NVM Initializes network data stored in NVM. The NVM is a nonvolatile memory that stores

• [Auto] (default)

• [Ethernet II]

• [Ethernet 802.3]

• [Ethernet 802.2]

• [Ethernet SNAP]

Note

• On the DocuPrint C2100, IPX/SPX Frame Type is displayed only when the optional network expansion card is installed.

You can set up to five IP addresses ([No. 1] to [No. 5]). [No. 1] has priority over the others. To set multiple filters, set IP address in descending order from the address network with the narrowest range.

• [Address] Sets the IP address for No. n. You can set values between 0 and 255.

• [Mask] Sets the mask for No. n. You can set values between 0 and 255.

• [Mode] Specifies the mode to limits for the registered IP address from [Off] (default), [Accept], or [Reject].

Note

• The IP filter setting can be set on CentreWare Internet Services. For example to set the IP filter, refer to “6.3 Checking / Managing the Printer Status on a web browser” (P. 113).

the printer settings even after power off. Initializing the NVM will revert the value for each item of the [Wired Network] menu to default.

4.2 Description of Menu Items 69

Item Description

Adobe Protocol Sets the PostScript communication protocol.

• [Auto] (default) Automatically detects the PostScript communication protocol.

• [Standard] Select this when the communication protocol is in ASCII format.

• [BCP] Select this when the communication protocol is in binary format.

• [TBCP] Select this when the communication protocol are both in ASCII and binary formats and switches between the two using control codes.

• [Binary] Select this when no special processing is required for data.

Note

• The DocuPrint C2100 does not support [Adobe Protocol].

• Select an appropriate option according to the data format specified on your printer driver.

• [Adobe Protocol] is valid only when printing in PostScript.

Parallel Settings

Specifies the settings for the parallel interface.

Note

• You need to restart the printer to activate the new settings. After making the settings, turn off the printer and then turn it on again.

Item Description

Bi-directional Specifies the Bi-directional communication mode of the parallel interface.

Adobe Protocol Sets the PostScript communication protocol.

• [Enable] (default) The Bi-directional communication mode is enabled.

• [Disable] The Bi-directional communication mode is disabled.

• [TBCP](default) Select this when the communication protocol are both in ASCII and binary formats and switches between the two using control codes.

• [Binary] Select this when no special processing is required for data.

• [Auto] Automatically detects the PostScript communication protocol.

• [Standard] Select this when the communication protocol is in ASCII format.

• [BCP] Select this when the communication protocol is in binary format.

Note

• The DocuPrint C2100 does not support [Adobe Protocol].

• Select an appropriate option according to the data format specified on your printer driver.

• [Adobe Protocol] is valid only when printing in PostScript.

70 4 Setting on the Control Panel

USB Settings

Specifies the settings for the USB interface.

Note

• You need to restart the printer to activate the new settings. After making the settings, turn off the printer and then turn it on again.

Item Description

Adobe Protocol Sets the PostScript communication protocol.

• [TBCP](default) Select this when the communication protocol are both in ASCII and binary formats and switches between the two using control codes.

• [Binary] Select this when no special processing is required for data.

• [Auto] Automatically detects the PostScript communication protocol.

• [Standard] Select this when the communication protocol is in ASCII format.

• [BCP] Select this when the communication protocol is in binary format.

Note

• The DocuPrint C2100 does not support [Adobe Protocol].

• Select an appropriate option according to the data format specified on your printer driver.

• [Adobe Protocol] is valid only when printing in PostScript.

System Settings

[System Settings] menu is used to make the printer operation settings such as for alarm and power saver mode.

Item Description

Low Power Timer Specifies the transitional time to the low power mode between 3 and 60 minutes in

increments of 1 minute. After the specified period of time has passed from the last print job, the printer enters the low power mode.

• [3 Minutes] to [60 Minutes] (default: [3 Minutes])

Refer to

• Procedures to set the transitional time: “Basic Operations (Example: Changing the Low Power Timer)” (P. 64)

Sleep Mode Specifies whether to enable the transition to Sleep Mode or not. Select [Disable] to

disable the setting.

• [Sleep Mode] (default: [Enable])

Sleep Mode Timer Specify the transitional time to the Sleep Mode between 2 and 120 minutes in

increments of 1 minute. After the specified period of time has passed after entering the Low Power Mode, the printer enters the Sleep Mode.

• [2 Minutes] to [120 Minutes] (default: [2 Minutes])

Note

• When [Sleep Mode] is set to [Disable] (default: [Enable]), the printer does not shift to the Sleep Mode.

Refer to

• Sleep Mode: “1.3 Low Power Mode/Sleep Mode” (P. 17)

4.2 Description of Menu Items 71

Item Description

Audio Tones Specifies whether to turn on the alarm when an error occurs in the printer. You cannot

adjust the sound volume.

• [Control Panel] (default: [On])

• [Invalid Key] (default: [On])

• [Machine Ready] (default: [On])

• [Job Complete] (default: [On])

• [Fault Tone] (default: [On])

• [Alert Tone] (default: [On])

• [Out of Paper] (default: [On])

• [Low Toner Alert] (default: [On])

• [Base Tone] (default: [On])

Time-Out You can cancel a printing process when it goes beyond a set time period. Set the time

until the print job is canceled. When this timeout expires, the print job is canceled.

• [5 sec] to [300 sec] (default: [30 sec]) Specifies the amount of time in increments of 1 second the printer waits for additional data before it cancels the job.

• [Off] Cannot cancel.

Auto Job History Specifies whether to automatically print information about the printed data that has

been processed in the printer ([Job History Report]).

• [Off] (default) Select this if you do not want to print the [Job History Report] automatically even if the number of print jobs exceeds 20.

• [On] Automatically prints a report when the number of print jobs reaches 20.

Note

• You cannot set this during printing.

• You can print the [Job History Report] from the [Report / List] menu.

• You need to restart the printer to activate the new settings. After making the settings, turn off the printer and then turn it on again.

Print ID Select this to print the user ID on a specified position.

• [Off] (default) User ID is not printed.

• [Top Left] Prints the user ID on the top left of the sheet of paper.

• [Top Right] Prints the user ID on the top right of the sheet of paper.

• [Bottom Left] Prints the user ID on the bottom left of the sheet of paper.

• [Bottom Right] Prints the user ID on the bottom right of the sheet of paper.

Print Text Specifies whether the printer outputs PDL data, which is not supported by the printer, as

text when the printer receives it. Text data is printed on A4 or Letter size paper.

• [Off] (default) Does not print the received data.

• [On] Prints the received data as text data.

Banner Sheet Specifies the settings for the banner sheet.

• [Insert Position] (default: [Off]) Selects the position to output the banner sheet from [Off], [Start Sheet], [End Sheet], and [Start&End Sheet]. When [Off] is selected, the banner sheet is not printed.

• [Select Tray] (default: [Tray 1]) Specifies the tray from which the banner sheet is output: [Tray 1], [Tray 2], or [Bypass Tray].

Note

• [Tray 2] is displayed only when the optional sheet feeder is installed.

72 4 Setting on the Control Panel

Item Description

RAM Disk Allocates memory to the RAM Disk file system for the secure print and Sample print

features.

• [On] Allocates memory for using the secure print and proof print features.

• [Off] (default) Does not allocate memory for using the secure print and proof print features.

Note

• This item is displayed when at least 256 MB of memory are added.

Substitute Tray Specifies whether to print on paper loaded in another tray when there is no paper left in

the tray selected by the auto tray selection feature. This item is displayed when the optional sheet feeder is installed.

• [Off] (default) Select this not to replace paper but display a message prompting you to load paper.

• [Larger Size] Select this to replace the paper with a larger size paper before printing in 100% magnification ratio.

• [Closest Size] Select this to replace the paper with the nearest size paper before printing in 100% magnification ratio.

• [Bypass Feed] Select this to print on paper loaded in the bypass tray.

Note

• If a computer issues the instruction about paper selection, it overwrites this setting.

mm / inch Set the units for the custom paper size to millimeters (mm) or inches.

• [Millimeters(mm)] (default) The paper size is displayed in millimeters.

• [Inches(")] The paper size is displayed in inches.

Interrupt Print Sets whether to use interrupt print and stop the sent print data momentarily.

• [On] (default) Turns on interrupt print.

• [Off] Turns off interrupt print.

Print Priority Sets the priority order for print jobs. Print jobs that are given high priority are output

ahead of other jobs.

• [Off] (default) Turns on print priority.

• [On] Turns off print priority.

DefaultPaper Size Sets the default of [Paper Size] for the PDF print mode and the reports.

• [A4] (default)

• [8.5 x 11]

Maintenance Mode

Use this menu to initialize the NVM, or to adjust the configurations for each type of paper.

Item Description

Adjust PaperType Specifies the paper type of plain paper and labels.

• [Plain Paper] (default: [Lightweight]) Selects the density for the plain paper from [Lightweight] and [Heavyweight].

• [Labels] (default: [Lightweight]) Selects the density for the labels from [Lightweight] and [Heavyweight].

4.2 Description of Menu Items 73

Item Description

Adjust BTR Specifies the value of the reference voltage for the transfer roller. You can specify the

value between -3 to 3 for each paper type.

• [Plain Paper] (default: [0])

• [Recycled Paper] (default: [0])

• [Bond Paper] (default: [0])

• [Transparency] (default: [0])

• [Heavyweight 1] (default: [0])

• [Heavyweight 2] (default: [0])

• [Labels] (default: [0])

• [Coated 1] (default: [0])

• [Coated 2] (default: [0])

• [Coated 3] (default: [0])

• [Envelope] (default: [0])

Adjust Fuser Specifies the fuser temperature. You can specify the value between -2 to 2 for each

paper type.

• [Plain Paper] (default: [0])

• [Recycled Paper] (default: [0])

• [Bond Paper] (default: [0])

• [Transparency] (default: [0])

• [Heavyweight 1] (default: [0])

• [Heavyweight 2] (default: [0])

• [Labels] (default: [0])

• [Coated 1] (default: [0])

• [Coated 2] (default: [0])

• [Coated 3] (default: [0])

• [Envelope] (default: [0])

Auto Adjust Regi Adjust the color registration automatically. Selecting [On] adjusts the color registration

automatically. The default is [On].

Adjust ColorRegi Correct the color registration manually.

For details, refer to the Quick Reference Guide "1. Adjusting Color Registration".

• [Auto Adjust] Correct the color registration.

• [Color Regi Chart] Prints the correction chart.

• [Enter Adjustment] Enter the number to correct the registration.

Adjust Altitude Sets the elevation of the location where the printer is being used.

Print Meter Initializes the total report.

Initialize NVM Initializes the settings stored in the NVM except for the network settings. The NVM is a

nonvolatile memory that stores the printer settings even after the power is turned off. After executing this function and restarting the printer, all the menu parameters are reset to their default values.

Note

• You cannot execute this menu during printing.

• You need to restart the printer to activate this setting. After making the setting, turn off the printer and then turn it on again.

Storage Disk Clears the RAM disk (optional). Running this menu deletes all of the data in the RAM

Disk.

Note

• This menu is available when the optional memory is installed.

74 4 Setting on the Control Panel

PDF

Specifies the settings for PDF.

Item Description

Quantity Sets the print quantity.

• [1 Set (s)] to [999 Set (s)] (default: [1 Set (s)])

•Note

• Depending on the protocol used for file transmission, the value specified on the protocol may override the [Quantity] setting.

2 Sided Print Sets whether to enable 2-sided printing.

• [1 Sided] (default) Disables 2-sided printing.

• [Long Edge Flip] Prints on both sides of paper so that the finished document opens like a book.

• [Short Edge Flip] Prints on both sides of paper so that the finished document opens like a calender.

Note

• On the DocuPrint C2100, [2 Sided Print] appears only when the optional duplex unit is installed.

Print Mode Sets the print mode to one of the followings:

• [Normal] (default) Prints documents at standard speed with standard image quality.

• [High Quality] Produces higher image quality than [Normal], but at a lower print speed.

• [High Speed] Prints documents at a higher speed than [Normal].

Password Before printing a password-protected PDF, set the password here. The file will be

printed only if its password matches the password you set here. The password can be up to 32 alphanumeric characters.

Collated Sets whether to collate multiple-set documents. (1, 2, 3..., 1, 2, 3...)

• [Off] (default)

• [On]

Output Size • [Auto]

Automatically determines the output size based on the size and settings of a PDF file.

• [A4] or [8.5 x 11] (default) Displays either [A4] or [8.5 x 11] depending on the option selected under [Admin Menu] > [System Settings] > [Default Paper Size].

4.2 Description of Menu Items 75

Item Description

Layout Sets the output layout.

• [Auto %] (default) Automatically selects the output size (A4, A5, B5, Legal, or Letter depending on the size of the PDF file to be printed) and calculates the zoom ratio to print the file as large as possible on the output paper. When none of the above size is detected, automatically selects the output size set under [Default Paper Size].

• [100% (No Zoom)] Prints a PDF file in its original size regardless of the output size.

•[Booklet] Creates a booklet from a set of 2 sided documents. It correctly positions each page to produce output, that when folded, will be ordered like a book. Depending on the page structure, [Booklet] cannot be used and [Auto %] is used instead.

When [Output Size] is [A4], the output size will be A4. When [Output Size] is [Auto], the output size will be A4, A5, B5, Letter or Legal.

•[2 Pages Up] Prints two pages onto one sheet of paper. When this is selected, the output size will be the size set under [Default Paper Size].

•[4 Pages Up] Prints four pages onto one sheet of paper. When this is selected, the output size will be the size set under [Default Paper Size].

Note

• To use [Booklet] on the DocuPrint C2100, the optional duplex unit must be installed. If the duplex unit is not installed, the printer only performs 1-sided printing.

Output Color Sets the output color.

• [Color (Auto)] (default) Automatically determines the output color of each page. Pages that contain colors other than black and white will be printed in color, and those that contain only black and white will be printed in monochrome.

•[Black] Prints documents in monochrome.

PCL

Specifies the settings for the PCL.

Item Description

Paper Tray Specifies the paper tray to be used for printing.

• [Auto] (default) The tray is selected automatically when print data is sent.

•[Tray 1]

•[Tray 2]

• [Bypass Tray]

Output Size Specifies the paper size to be printed.

• [A4] (default)

•[A5]

•[B5]

• [8.5 x 11]

• [8.5 x 13]

• [8.5 x 14]

• [7.25 x 10.5]

• [Env 3.9 x 7.5]

• [Env 110 x 220mm]

• [Env 162 x 229mm]

• [Env 4.1 x 9.5]

• [Custom Size]

Orientation The paper printing direction can be selected from [Portrait] and [Landscape]. The

default is [Portrait].

76 4 Setting on the Control Panel

Item Description

2 Sided Specifies the 2 sided printing settings.

• [2 Sided Print] Specifies whether to perform 2 sided printing. The default is [Off].

• [Binding Edge] Specifies the binding direction from [Long Edge Flip] or [Short Edge Flip]. The default is [Long Edge Flip].

Font Specifies the font used. The default is [Courier].

Symbol Set Specifies the font for symbols. The default is [ROMAN-8].

Font Size Specifies the font size. The default is [12.00]. You can specify a value between 4.00 and

50.00 in increments of 0.25.

Font Pitch Specifies the character spacing. The default is [10.00]. You can specify a value between

6.00 and 24.00 in increments of 0.01.

Form Lines Specifies the form line (the number of lines per form). The default is [64]. You can

specify a value between 5 and 128 in increments of 1.

Quantity Specifies the copies to be printed between 1 to 999. The default is [1].

Image Enhance Selects whether to perform image enhancement.

Image enhancement is a feature that makes the boundary line between black and white smoother to decrease jags and enhance the visual appearance. The default is [On].

HexDump Specifies whether to print the data sent from a computer in the ASCII code

corresponding to the hexadecimal notation format in order to check the data contents. The default is [Disable].

Draft Mode Specifies whether to print in draft mode. The default is [Disable].

Line Termination Sets the line termination.

• [Off] (default) The line termination command is not added. CR=CR, LF=LF, FF=FF

• [Add-LF] The LF command is added. CR=CR-LF, LF=LF, FF=FF

•[Add-CR] The CR command is added. CR=CR, LF=CR-LF, FF=CR-FF

• [CR-XX] The CR and LF commands are added. CR=CR-LF, LF=CR-LF, FF=CR-FF

Output Color Specifies the color mode to Color or Black. This settings is used when the color printing

mode setting is not specified for the print job that is sent to the printer.

• [Black] (default) Prints in black and white mode.

• [Color] Prints is the color mode.

PostScript Settings

Specifies the settings related to PostScript.

Note

• The DocuPrint C2100 does not support PostScript.

Item Description

PS Error Report Sets whether to print an error report in case of a PostScript error.

• [On] (default)

• [Off]

Note

• After changing this setting, reboot the printer.

4.2 Description of Menu Items 77

Item Description

PS Job Time-Out Sets the amount of time the printer waits for a print job. If a time-out occurs during data

reception, the printer stops the reception and starts printing the received data. Specify the time-out value in 1 minute increments.

• [Off] (default) Disables the job time-out.

• [1 Minutes] to [900 Minutes]

Note

• After changing this setting, reboot the printer.

PaperSelect Mode Sets whether to enable the PostScript DMS (Deferred Media Selection) feature.

• [Auto] (default) Enables the DMS feature.

•[Select From Tray] Disables the DMS feature and selects a paper tray.

Note

• After changing this setting, reboot the printer.

Panel Settings

Specifies whether to limit menu operations with a password to avoid changing the printer settings by accident.

Item Description

Panel Lock Specifies whether to limit the menu operations with a password. Selecting [On] requires

the operator to enter the password. If [On] is set, then you must enter the password to use the [Admin Menu]. The default is [Off].

Change Password Sets the four-digit password. The default is [0000].

If you forget your password, turn off the printer. Then, recover the password setting to default with following procedure.

1. Turn on the printer while holding the <Menu> button. Continue to hold the Menu button until the display indicates “Reset Password Reset?”

2. Release the <Menu> button and press the <Eject/Set> button.

3. Press the < > button to select [Yes], then press the <Eject/Set> button. This will recover the factory default password.

78 4 Setting on the Control Panel

4.3 Menu List

For details on each feature, refer to “4.2 Description of Menu Items” (P. 66).

• Main operation and buttons on the control panel

Display/Close the Menu screen <Menu> button

Switch between the menu levels

< > button (moves one level downwards) or < > button (moves one level upwards)

Switch between menu or items in the same level

Move the cursor (_) of the setting value the right or left

< > button (displays the previous menu or item) or < > button (displays the next menu or item)

< > button (moves to the right) or < > button (moves to the left)

Confirm setting <Eject/Set> button

Reset settings to default value

Press <

> and < > button at the same time.

Note

• indicates items that can be configured when optional accessories are installed. c: 550 sheet feeder d: Additional memory e: Network expansion card f: Duplex unit

• The 550 sheet feeder, network expansion card and duplex unit come standard with the DocuPrint C3210 DX.

• * indicates default value.

Ready to print

<Menu> button

Report / List

Meter Readings

Printer Settings, Panel Settings, PCL Font List, PCL Macro List, * PS Font List, * PDF Font List, Job History,

emo Print - A4 Sample, * Demo Print - 2-Sided Sample, * Stored Documents

*1 [PS Font List] and [PDF Font List] are not displayed on the DocuPrint C2100. *

2 [Demo Print - 2-Sided Sample] is displayed when the duplex unit (optional) is installed.

3 [Stored Documents] is displayed when [RAM Disk] is set to [Enable] and the optional additional memory is installed.

Meter 1, Meter 2, Meter 3, Meter 4

Error History, Print Meter,

Admin Menu

To switch the layer < > < > in a menu To switch menus and < > < > items in the same layer

To configure the settings <Eject/Set>

Wired Network

USB Settings

Ethernet Auto

TCP/IP

Protocol

IPX/SPX

IP Filter

Initialize NVM

Adobe Protocol

Bi-directional

Adobe Protocol

, 10M Half Duplex, 10M Full Duplex,

100M Half Duplex,100M Full Duplex

Get IP Address DHCP / Autonet *, BOOTP,

IP Address,

Subnet Mask,

Gateway Address

LPD, Port9100, IPP

SMB (NetBEUI), FTP,

3 3

E-mail Printings,

StatusMessenger, InternetServices

Bonjour (mDNS),

HTTP - SSL/TLS

The security function cannot be used on the models

that are sold in China (TL300416/TL300419).

NetWare

SNMP

Auto *, Ethernet II, Ethernet 802.3,

Ethernet 802.2, Ethernet SNAP

No.n / Address

No.n / Mask

No.n / Mode

n: 1 - 5

Ready to init

Auto*, Standard, BCP, TBCP, Binary

Enable *, DisableParallelSettings

TBCP*, Binary,

RARP, DHCP, Panel

000.000.000.000

, SMB (TCP/IP),

Enable *, Disable

NetWare IP Enable *, Disable

NetWare IPX

SNMP (UDP/IP)

SNMP3 (IPX)

000.000.000.000

Off *, Accept, Reject

Auto, Standard, BCP,

Auto, Standard, BCP,TBCP*, Binary,

Enable *, Disable

Continued on next page

4.3 Menu List 79

Continued from previous page

System Settings

Maintenance Mode

To switch the layer < > < > in a menu To switch menus and < > < > items in the same layer

To configure the settings <Eject/Set>

Low Power Timer

Sleep Mode

Sleep Mode Timer

Audio Tones

Enable *, Disable

Control Panel, Invalid Key, Machine Ready, Job Complete, Fault Tone, Alert Tone,Out of Paper, Low Toner Alert, Base Tone

Time-Out 30 sec

3 Minutes

2 Minutes

Range: 3 - 60 Unit: 1

Range: 2 - 120 Unit: 1

Off, Range: 5 - 300 Unit: 1

On *, Off

Auto Job History Off *, On

Print ID Off *, Top Left, Top Right, Bottom Left, Bottom Right

Print Text

Banner Sheet

RAM Disk

Off *, On

Insert Position

Select Tray

Off *, On

Off *, Start Sheet, End Sheet, Start&End Sheet

Tray 1 *, Tray 2, Bypass Tray

Displayed when at least 256 MB of memory is installed

Substitute Tray Off *, Larger Size, Closest Size, Bypass Feed

mm / inch

Interrupt Print

Print Priority

DefaultPaperSize

Adjust PaperType Plain Paper

Adjust BTR

Adjust Fuser

Millimeters (mm)*, Inches (")

On *, Off

Off *, On

A4*, 8.5 x 11

Lightweight*, Heavyweight

Labels

Plain Paper, Recycled Paper, Bond Paper, Transparency,

Heavyweight 1, Heavyweight 2, Labels, Coated 1, Coated 2, Coated 3, Envelope

Plain Paper, Recycled Paper,

Bond Paper, Transparency, Heavyweight 1, Heavyweight 2,

Labels, Coated 1, Coated 2,

Coated 3, Envelope

Lightweight*, Heavyweight

Range: -3 - +3 Unit: 1

Range: -2 - +2 Unit: 1

Auto Adjust Regi On *, Off

Adjust ColorRegi Auto Adjust

Ready to adjust

Color Regi Chart

Adjust Altitude

Print Meter

Enter Adjustment

0 m*, 1000 m, 2000 m, 3000 m

Ready to init

Y= 0, M = 0, C= 0

Initialize NVM Ready to init

Storage Disk

Ready to init

Range’ -9 - +9

Unit: 1

Continued on next page

80 4 Setting on the Control Panel

PDF

Quantity

2 Sided Print

Print Mode

Password

Collated

Output Size

Layout

Output Color

1 Set(s)*

Range: 1 - 999

Unit: 1

1 Sided*, Long Edge Flip, Short Edge Flip

Normal*, High Quality, High Speed

[ ]

Off*, On

A4*, Auto / 8.5 x 11*, Auto

Password can be up to 32 bytes of alphanumeric characters and symbols.

Items displayed change depending on the setting of [DefaultPaperSize].

Auto%*, 100% (No Zoom), Booklet, 2 Pages Up, 4 Pages Up

Color (Auto)*, Black

Continued from previous page

PCL

PostScript

Paper Tray

Output Size

Orientation

2 Sided

Font

Symbol Set

Font Size

Font Pitch

Form Lines

Quantity

Image Enhance

HexDump

Draft Mode

Line Termination

Output Color

PS Error Report

PS Job Time-Out

Paper Select Mode

Auto *, Tray 1, Tray 2, Bypass Tray

A4 , A5, B5, 8.5 x 11, 8.5 x 13, 8.5 x 14,

7.25 x 10.5, Env 3.9 x 7.5, Env 110 x 220 mm, Env 162 x 229 mm, Env 4.1 x 9.5

Custom Size

Length Y

Width X

Portrait *, Landscape

2 Sided Print

Binding Edge

Courier

ROMAN-8

12.00

10.00

Off *, On

Long Edge Flip*, Short Edge Flip

Select from 81 fonts

Select from 36 sets

Range: 4.00 - 50.00 Unit: 0.25

Range: 6.00 - 24.00 Unit: 0.01

Range: 5 - 128 Unit: 0.01

Range: 1 - 999 Unit: 1

On *, Off

Disable *, Enable

Off *, Add-LF, Add-CR, Add-CR-XX

Black *, Color

On *, Off

Off *, Minutes

Range: 1 - 900 Unit: 1

Auto *, Select From Tray

yyy min

xxx min

Tray Settings

Panel Settings

Bypass Tray

[Bypass Tray] is displayed only when [Bypass Mode] is set to [Panel Specified].

Tray 1

Tray 2

Panel Lock

Change Password

Paper Type

Paper Size

Bypass Mode

Display Screen

Paper Type

Paper Size

Paper Type

Paper Size

Off *, On

New Password

Length Y

Width X

Re-enter

yyy mm

xxx mm

Current Password

Plain Paper*, Recycled Paper, Bond Paper, Transparency, Heavyweight 1, Heavyweight 2, Labels, Coated 1, Coated 2, Coated 3, Envelope, Plain S2, Recycled S2, Bond S2, Heavyweight 1 S2, Heavyweight 2 S2, Coated 1 S2, Coated 2 S2, Coated 3 S2

A4 Portrait, A5 Portrait, B5 Portrait, Driver Size*,

8.5 x 11 P, 8.5 x 13 P, 8.5 x 14 P, 7.25 x 10.5 P, Env 3.9 x 7.5 P, Env 110 x 220 mm P, Env 162 x 229 mm P, Env 4.1 x 9.5 P

Custom Size

Panel Specified

Driver Specified

Off *, On

Plain Paper*, Recycled Paper, Bond Paper, Heavyweight 1,

Heavyweight 2, Labels, Coated 1, Coated 2, Coated 3

Auto

Custom Size

Length Y

Width X

yyy mm

xxx mm

Plain Paper*, Recycled Paper, Bond Paper, Heavyweight 1,

Heavyweight 2, Labels, Coated 1, Coated 2, Coated 3

Auto

Custom Size

Length Y

Width X

yyy mm

xxx mm

4.3 Menu List 81

5 Troubleshooting

5.1 When Paper Jams

If a paper jam occurs, refer to the illustration below to select the appropriate corrective action and clear the paper jam immediately.

Note

• The illustration below shows the DocuPrint C2100 with the optional 550 sheet feeder and duplex unit are installed.

CAUTION

• When removing jammed paper, make sure that no pieces of torn paper are left in the

machine. A piece of paper remaining in the machine can cause fire. If a sheet of paper is wrapped around the heat roller, or when clearing a jammed paper that is difficult or impossible to see, do not try to remove it by yourself. Doing so can cause injuries or burns. Switch off the machine immediately, and contact our Customer Support Center or your dealers.

• The fuser unit, and the surrounding area are hot. You may get burnt if you touch it

directly.

“Paper Jams at the Duplex Unit” (P. 86)

“Paper Jams at the Fuser Unit” (P. 85)

“Paper Jams in the Bypass Tray” (P. 82)

“Paper Jams in the Paper Tray” (P. 84)

“Paper Jams in the Optional Sheet Feeder” (P. 87)

Paper Jams in the Bypass Tray

Follow the procedure below to remove paper jammed in the bypass tray.

1. Pull the jammed paper out of the bypass

tray, and remove any remaining paper from the bypass tray.

82 5 Troubleshooting

2. Close the bypass tray once.

3. Remove the tray from the printer.

4. Carefully pull out any jammed paper

remaining inside the printer.

5. Push up the button and open the front

cover. Confirm that there are no scraps of paper remaining inside the printer.

6. Carefully remove any jammed paper in the

printer. Confirm that there are no scraps of paper left inside.

7. Close the front cover.

8. Insert the tray into the printer and push until

it stops.

Important

• Do not use excessive force on the tray. Doing so could damage the tray or the inside the printer.

5.1 When Paper Jams 83

Paper Jams in the Paper Tray

Follow the procedure below to remove paper jammed in the paper tray.

1. Slowly, completely remove the tray from the

printer.

2. Remove all the jammed and/or creased

paper from the tray.

3. If there is jammed paper remaining inside

the printer, pull it out carefully to avoid tearing it.

4. Push up the button and open the front

cover.

5. Confirm that there are no scraps of paper

remaining inside the printer.

6. Close the front cover.

84 5 Troubleshooting

7. Insert the tray into the printer, and push

until it stops.

Important

• Do not use excessive force on the tray. Doing so could damage the tray or the inside the printer.

Paper Jams at the Fuser Unit

1. Press the button and open the front cover.

2. Lift the levers at both ends of the fuser unit,

and remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer.

Important

• The fuser is hot. Do not touch, doing so may cause burns.

3. Open the chute gate of the fuser unit and

remove the jammed paper.

4. Completely push down the levers at both

ends of the fuser unit.

5.1 When Paper Jams 85

5. Close the front cover.

Important

• Do not use excessive force on the tray. Doing so could damage the tray or the inside the printer.

Paper Jams at the Duplex Unit

1. Push up the button and open the front

cover .

2. Carefully pull out the jammed paper from

the duplex unit. If jammed paper cannot be found, go to the next step.

3. Hold the knobs of the transfer belt unit as

shown in the following illustration and open the unit fully.

4. Remove the jammed paper. Confirm that

there are no scraps of paper left inside the transfer belt unit.

86 5 Troubleshooting

5. Close the transfer belt unit.

6. Close the front cover.

Paper Jams in the Optional Sheet Feeder

1. Open the trays until you find the jammed

paper.

Note

• Paper in the sheet feeder feeds to the printer from the front of the trays, therefore paper jammed in the lower tray can block the upper tray of the feeder or the paper tray in the printer, preventing you from opening them. Look for the jammed paper sequentially, starting with the lowest tray.

2. Remove all jammed and/or creased paper

from the tray.

3. Pull the jammed paper out carefully to

avoid tearing it. If the paper is torn, confirm that there are no scraps of paper remaining inside the printer.

4. Push up the button and open the front

cover. Confirm that there are no scraps of paper remaining inside the printer.

5.1 When Paper Jams 87

5. Close the front cover .

6. Insert the trays into the printer. Push the

trays in until they stop.

Important

• Do not use excessive force on the tray. Doing so could damage the tray or the inside the printer.

88 5 Troubleshooting

5.2 Problems With the Printer

Before treating the problem as a machine breakdown, refer to the following table and check the printer condition again.

WARNING

• Never open or remove machine covers that are secured with screws unless specifically

instructed in the manual. A high voltage component can cause electric shock.

• Do not try to alter the machine configuration, or modify any parts. An unauthorized

modification can cause smoke or fire.

Note

• Probable causes of trouble are that the printer, computer, server or other hardware is not correctly set for the network environment you are using, or a printer restriction has been exceeded. Refer to the CD-ROM Documentation (HTML) on the Driver CD Kit CD-ROM.

Symptom Reason/Action

No power.

Cannot print. Is the light of the <Ready> indicator off? If so, this printer is offline or in the menu setting

Print job sent but the light of the <Ready> indicator is not blinking or on.

Is the power to the printer switched off? Press the power switch to the <|> position to switch on the power.

Refer to

• “1.2 Switching On and Off the Printer” (P. 16)

Is the power cord disconnected or not securely connected? Switch off the power to the printer and connect the power cord to the power outlet again. Then, switch on the power to the printer.

Refer to

• Connect Power in the Setup Guide.

Is the power cord connected to a power outlet with the correct voltage? Connect the printer exclusively to a power outlet with a suitable voltage and current rating.

mode. Fix the problem according to the following display status:

Refer to

• “1.1 Main Components and Their Functions” (P. 12)

Is there a message displayed on the control panel? Follow the message to rectify the problem.

Refer to

• “5.4 Error Messages” (P. 94)

Is the interface cable disconnected? Switch off the power and check the connection of the interface cable.

Is the protocol configured? Check the port status of the interface. Make sure the protocol settings are correctly set up on CentreWare Internet Services.

Refer to

• “Wired Network” (P. 68)

• Online Help for CentreWare Internet Services

Is the computer environment correctly set up? Check the computer environment, such as the printer driver.

Light of <Error> indicator is on. Is there an error message displayed on the control panel? Check the displayed

message and rectify the error.

Refer to

• “5.4 Error Messages” (P. 94)

5.2 Problems With the Printer 89

Symptom Reason/Action

Light of <Error> indicator is blinking.

The light of the <Ready> indicator is on and blinking but there is no print output.

Top section of printed document is missing. The top and side margins are incorrect.

Condensation has occurred inside the printer.

An error that you cannot rectify by yourself has occurred. Record the displayed error message or error code, switch off the power, pull out the power plug from the outlet, and then contact our Customer Support Center or your dealers.

There are jobs remaining in the printer. Cancel printing or force the remaining data to be printed. To forcibly print the job, press the <Eject/Set> button. To cancel the job, press the <Cancel Job> button.

Are the paper tray guides in the correct positions? Set the length guide and the width guides to the correct positions.

Refer to

• “3.2 Loading Paper” (P. 58)

Check that the paper size on the printer driver or the control panel is correctly set.

Refer to

• Online Help for the printer driver

• “Tray Settings” (P. 66)

Check whether the setting for margin is correct on the printer driver.

Refer to

• Online Help for the printer driver

This phenomenon tends to occur within a few hours of turning on the heater in winter. Turn the printer on and leave it one hour at least to get rid of any condensation. If the problem still occurs, contact our Customer Support Center or your dealers.

Paper cannot be fed. Paper jam. Multiple paper are fed. Paper is fed at an angle. Paper is wrinkled.

Is the paper correctly loaded? Load the paper correctly. For labels, transparencies, or envelopes, fan them well first to allow air to enter between each sheet before loading.

Refer to

• “3.2 Loading Paper” (P. 58)

Is the paper damp? Replace with paper from a new ream.

Refer to

• “3.2 Loading Paper” (P. 58)

The paper used is not suitable. Load the correct type of paper.

Refer to

• “Usable Paper” (P. 54)

Is the paper tray set correctly? Push the paper tray completely into the printer.

Is the printer placed on a flat location? Place the printer on a stable flat surface.

Are the paper tray guides set in the correct positions? Set the guides to the correct positions.

Refer to

• “3.2 Loading Paper” (P. 58)

Papers are fed more than 1 sheet at a time. Multiple feeding of paper may occur before the sheets of paper loaded in the tray are used up. Fan the paper to be loaded and load again. Replenish paper only when all the sheets of the loaded paper are used up.

90 5 Troubleshooting

Symptom Reason/Action

Unusual noises The printer is not level. Reposition the printer on a flat, stable surface.

Refer to

• Quick Reference Guide Safety Notes

The paper tray is not inserted properly. Push the paper tray completely into the printer.

There is a foreign object inside the printer. Turn off the printer and remove the foreign object. If you need to disassemble the printer to remove the foreign object(s), contact our Customer Support Center or your dealers for assistance.

5.3 Problems With the Print Quality

When the print quality is poor, select the closest symptom from the following table to rectify the problem.

If the print quality does not improve after carrying out the appropriate action, contact our Customer Support Center or your dealers.

Symptom Reason/Action

Faded printouts The paper is outside the recommended specification range. Replace the media with a

recommend size and type, and confirm that your printer driver settings are correct.

Refer to

• “3.1 About Paper” (P. 54)

The paper is damp. Replace the paper.

Refer to

• “3.1 About Paper” (P. 54)

The transfer feed roller is old or damaged. Replace the transfer feed roller.

Refer to

• “Replacing the Feed Roller” (P. 105)

The high-voltage supply is defective. Contact our Customer Support Center or your dealers for assistance.

Stray black dots or white areas (drop outs)

Vertical black or color streaks The transfer feed roller, or fuser unit is old or damaged. Check the condition of the

The paper is outside the recommended specification range. Replace the paper with a recommend size and type, and confirm that your printer driver settings are correct.

Refer to

• “3.1 About Paper” (P. 54)

The transfer feed roller is old or damaged. Replace the transfer feed roller.

Refer to

• “Replacing the Feed Roller” (P. 105)

transfer feed roller and fuser unit, and replace as necessary.

Refer to

• “Replacing the Feed Roller” (P. 105)

• “Replacing the Fuser” (P. 103)

5.3 Problems With the Print Quality 91

Symptom Reason/Action

Recurring smudges Dirt in the paper path. Print several blank sheets.

The transfer feed roller, or fuser unit is old or damaged. Check the condition of the transfer feed roller and fuser unit, and replace as necessary.

Refer to

• “Replacing the Feed Roller” (P. 105)

• “Replacing the Fuser” (P. 103)

Ink smears when rubbed The paper is damp. Replace the paper.

Refer to

• “3.1 About Paper” (P. 54)

The paper is outside the recommended specification range. Replace the paper with a recommend size and type, and confirm that your printer driver settings are correct.

Refer to

• “3.1 About Paper” (P. 54)

The fuser unit is old or damaged. Replace the Fuser unit.

Refer to

• “Replacing the Fuser” (P. 103)

Black pages The high-voltage supply is defective. Contact our Customer Support Center or your

dealers for assistance.

Blank pages Two or more sheets may be feeding at once. Remove the paper stack from the tray, fan

it, and reinsert it.

The transfer feed roller is old or damaged. Replace the transfer feed roller.

Refer to

• “Replacing the Feed Roller” (P. 105)

The high-voltage supply is defective. Contact our Customer Support Center or your dealers for assistance.

Hair-like marks appear in or around black half-tone printing Shadows appear around areas of dense black printing

Color around the edge of printing is incorrect

The paper was left unwrapped for a long time (especially in a dry environment). Replace the paper.

Refer to

• “3.1 About Paper” (P. 54)

The paper is outside the recommended specification range. Replace the paper with a recommend size and type, and confirm that your printer driver settings are correct.

Refer to

• “3.1 About Paper” (P. 54)

The transfer feed roller is old or damaged. Replace the transfer feed roller.

Refer to

• “Replacing the Feed Roller” (P. 105)

The color registration is incorrect. Adjust the color registration.

Refer to

• Quick Reference Guide 1 Adjusting Color Registration 12

Colored dots are printed at regular intervals (about 30 mm)

92 5 Troubleshooting

The print cartridge is dirty. Clean the print cartridge.

Symptom Reason/Action

Partial blanks, creased paper or blotted printing

Vertical blanks The transfer feed roller, or fuser unit is old or damaged. Check the condition of the

The paper is damp. Replace the paper.

Refer to

• “3.1 About Paper” (P. 54)

The paper is outside the recommended specification range. Replace the paper with a recommend size and type.

Refer to

• “3.1 About Paper” (P. 54)

The transfer feed roller or fuser unit is not installed correctly. Reinstall the transfer feed roller and/or fuser unit.

Refer to

• “Replacing the Feed Roller” (P. 105)

• “Replacing the Fuser” (P. 103)

Condensation inside of the printer can cause blank spots on the printed page or stains on the paper. Remove the condensation by turning on the printer and leaving it on for at least an hour. Condensation can also be prevented during winter months by leaving the power on for the printer. Set the printer to Low Power mode to reduce the power consumption. If the error continues, contact our Customer Support Center or your dealer.

transfer feed roller and fuser unit, and replace as necessary.

Refer to

• “Replacing the Feed Roller” (P. 105)

• “Replacing the Fuser” (P. 103)

Slanted printing The paper guides in the paper tray or bypass tray are not set correctly. Reset the paper

guides in the paper tray or bypass tray.

Refer to

• “3.2 Loading Paper” (P. 58)

White spots appear on the printed image Toner spilled out around the printed image The printed image is bluish

Printed image or texts wear off quickly Double printing with appropriate margins

The paper is outside the recommended specification range. Replace the paper with a recommended size and type, and confirm that your printer driver settings are correct.

Refer to

• “3.1 About Paper” (P. 54)

The transfer voltage setting is not proper. Adjust the transfer voltage on the control panel.

Refer to

• “6.8 Adjusting the Transfer Voltage” (P. 126)

The paper is not set correctly. Reset the paper type.The fuser temperature is not correct. Adjust the fuser temperature on the control panel.

Refer to

• “6.9 Adjusting the Fuser Temperature” (P. 126)

5.3 Problems With the Print Quality 93

5.4 Error Messages

This section describes the messages displayed on the control panel.

Messages About Consumables

Message Condition/Reason/Action

Reboot Printer (010-317)

093-NNN Check X Cart

X = Y, M, C, K

093-NNN X Cart. Error

X = Y, M, C, K

094-320 Belt Unit Error

Reboot Printer (010-359)

Install XXX Print Cartridge

XXX=Yellow, Magenta, Cyan, or Black

The fuser unit is not installed. Install the fuser unit.

Refer to

• “Replacing the Fuser” (P. 103)

Sealing tape is still attached to the X print cartridge. Remove the sealing tape from the displayed print cartridge.

The X print cartridge is not installed correctly or is not working correctly due to damage or malfunction. Reinstall the print cartridge.

Refer to “Replacing the Print Cartridge” (P. 100)

The belt unit is not installed correctly or is not working correctly due to damage or malfunction. Reinstall the belt unit.

Refer to

• “Replacing the Belt Unit” (P. 109)

The fuser unit is not installed correctly or is not working correctly due to damage or malfunction. Reinstall the fuser unit.

Refer to

• “Replacing the Fuser” (P. 103)

The XXX print cartridge is not installed. Install the XXX print cartridge.

Refer to

• “Replacing the Print Cartridge” (P. 100)

Install Belt Unit

010-351 Replace Fuser

Ready to print XXX Cartridge

Ready to print Replace Soon

XXX=Yellow, Magenta, Cyan, or Black

94 5 Troubleshooting

The belt unit is not installed. Install the belt unit.

Refer to

• “Replacing the Belt Unit” (P. 109)

Time to replace the fuser unit. Replace the old fuser unit and the old feed roller with a new one.

Refer to

• “Replacing the Fuser” (P. 103)

• “Replacing the Feed Roller” (P. 105)

The XXX print cartridge is nearly empty. Purchase a new print cartridge.

Refer to

• “Replacing the Print Cartridge” (P. 100)

Message Condition/Reason/Action

Ready to print Fuser Unit

Ready to print Replace Soon

Ready to print Belt Unit

Ready to print Replace Soon

Reboot printer (NNN-NNN)

Replace XXX Print Cartridge

XXX=Yellow, Magenta, Cyan, or Black

Replace Belt Unit

XXX indicates one of the following; the Yellow Toner (Y), Cyan Toner (C), Magenta Toner (M), Black Toner (K), or Fuser Unit. NNN indicates a numeric value.

It is nearly time to replace the fuser unit. Purchase a new fuser unit.

Refer to

• “Replacing the Fuser” (P. 103)

It is nearly time to replace the belt unit. Purchase a new belt unit.

Refer to

• “Replacing the Belt Unit” (P. 109)

The printer is not working correctly due to damage or malfunction. Switch the printer off and then on. If the error continues, contact our Customer Support Center or your dealer.

The XXX print cartridge has become empty. Replace the old XXX print cartridge with a new one.

Refer to

• “Replacing the Print Cartridge” (P. 100)

Time to replace the belt unit. Replace the old belt unit with a new one.

Refer to

• “Replacing the Belt Unit” (P. 109)

Messages About the Printer and Other Items (In Alphabetical Order)

Message Condition/Reason/Action

042-700 Overheat

077-912 Push in Tray 1

Cannot Print PDF Press SET

Check Bypass Clear Jam Open & Close Cover A

Close Cover A The front cover is open. Close the front cover.

Invalid Feature Press SET

The printer internal temperature is too high. Let the printer sit for a short period of time. The printer resumes printing when the temperature drops. If the error continues, contact our Customer Support Center or your dealer.

Tray 1 is pulled out. Set Tray 1 into the correct position.

The PDF file may be print-prohibited. PDF files that are prohibited to print cannot be printed on the printer. Press the <Eject/Set> button to cancel the print job.

Paper is jammed inside the bypass tray. Remove the jammed paper. Open and close the front cover.

Refer to

• “5.1 When Paper Jams” (P. 82)

The user is not registered to print in color when using an authentification function. Contact the administrator.

Invalid Job Press SET

Limit Reached Press SET

When the configuration of the printer on the printer driver does not conform to the printer you are using, this message appears.

• Press the <Cancel Job> button to cancel the print job.

• Make sure that the configuration of the printer on the printer driver conforms to the printer you are using.

The user has exceeded the limit on the number of pages that can be printed when using an authentification function. Contact the administrator.

5.4 Error Messages 95

Message Condition/Reason/Action

Open Cover A & Clear Jam D

Open Cover A Clear Jam B

Open Cover A or Tray Clear Jam

Open Cover A Clear Jam & Check Paper Type

Open Tray 1 Clear Jam Open & Close Cover A

The user is not registered to print on the printer when using an authentification function. Contact the administrator.

Paper is jammed inside the printer. Press the button to open the front cover and remove the jammed paper.

Refer to

• “5.1 When Paper Jams” (P. 82)

Paper is jammed inside the printer. Press the button to open the front cover and remove the jammed paper.

Refer to

• “5.1 When Paper Jams” (P. 82)

Paper is jammed inside the printer or tray. Remove the jammed paper.

Refer to

• “5.1 When Paper Jams” (P. 82)

Paper is jammed inside the printer. Press the button to open the front cover and remove the jammed paper. Check the paper type.

Refer to

• “5.1 When Paper Jams” (P. 82)

Paper is jammed inside Tray 1. Remove the jammed paper. Open and close the front cover.

Refer to

• “5.1 When Paper Jams” (P. 82)

Open Tray 2 Clear Jam Open & Close Cover A

Out of Memory Press SET

PDL Error Press SET

RAM Disk Full Press SET

Paper is jammed inside Tray 2. Remove the jammed paper. Open and close the front cover.

Refer to

• “5.1 When Paper Jams” (P. 82)

The printer memory is full and cannot continue processing the current print job.

• Press the <Eject/Set> button to clear the message, cancel the current print job,and conduct the next print job, if any.

• Press the <Cancel Job> button to cancel the print job.

• Press the <Menu> button to open the Print Menu and delete the job being held.

• To avoid this error in the future, do the following:

-Delete unnecessary fonts, macros, and other data in printer memory.

-Install additional printer memory.

An error relating to PCL emulation has occurred.

• Press the <Eject/Set> button to clear the message, cancel the current print job,and conduct the next print job, if any.

• Press the <Cancel Job> button to cancel the print job.

RAM disk memory is full and cannot continue processing the current print job.

• Press the <Eject/Set> button to clear the message, cancel the current print job,and conduct the next print job, if any.

• Press the <Cancel Job> button to cancel the print job.

• Press the <Menu> button to open the Print Menu and delete the current job.

• To avoid this error in the future, do the following:

-Reduce the number of print pages such as splitting the print data.

-Increase free memory space by deleting unnecessary data in the RAM disk.

Ready to print Overheat

Ready to print Turned Halfmode

96 5 Troubleshooting

The printer internal temperature is too high. Processing on the printer has been slowed down. When the internal temperature falls, the processing speed will automatically rise.

Message Condition/Reason/Action

Ready to print Non-GenuineToner

Reboot printer (NNN-NNN)

Reboot printer (116-NNN)

Reboot printer (018-NNN)

Reboot printer (072-215)

Reboot printer (077-215)

Rboot printer (116-316)

Reboot printer (116-320)

Load xxxx XXXXXXXX

Load xxxx YYYYYYYY

The printer is in the custom toner mode. Though some of the print cartridges reach the end of their lives, you can continue printing.

Error NNN-NNN relates to printer problems. Switch the printer off and then on. If the error continues, contact our Customer Support Center or your dealer.

The network expansion card (optional for the DocuPrint C2100) is not installed correctly or is not working correctly due to damage or malfunction. Reinstall the network expansion card.

The 550 sheet feeder (optional) is not installed correctly or is not working correctly due to damage or malfunction. Reinstall the sheet feeder.

The duplex unit (optional for the DocuPrint C2100) is not installed correctly or is not working correctly due to damage or malfunction. Reinstall the duplex unit.

The additional memory (optional) is not installed correctly or is not working correctly due to damage or malfunction. Reinstall the additional memory.

An unsupported additional memory (optional) is installed. Replace the specified additional memory.

Tray xxxx is out of paper, or the specified paper could not be detected in tray xxxx. Supply Tray xxxx with the following size, direction, and type of paper: XXXX. xxx indicates the number of the tray or bypass tray.

Refer to

• “3.2 Loading Paper” (P. 58)

SysError NNN-NNN press SET

Tray is open Push in xxxx

Wrong Paper Size Reload xxxx Load xxxx XXXX

Wrong Password Press SET

NNN indicates a numeric value.

A system error has occurred. Press the <Eject/Set> button to clear the message. If the error continues, contact our Customer Support Center or your dealer.

Tray xxxx is pulled out. Set Tray xxxx into the correct position. xxx indicates the number of the tray.

The correct paper is not set in Tray xxxx. Set the following size, direction, and type of paper into Tray xxxx: XXXX. xxx indicates the number of the tray or bypass tray.

Refer to

• “3.2 Loading Paper” (P. 58)

The password of the PDF file and that set on the printer do not match. Press the <Eject/Set> button to cancel the print job. Set the correct password on the control panel or using ContentsBridge Utility, and try printing again. Refer to

• “4.2 Description of Menu Items” (P. 66)

5.4 Error Messages 97

5.5 Network Related Troubles

Regarding troubles such as being unable to print in a network environment, refer to the CD-ROM Documentation (HTML) on the driver CD Kit CD-ROM.

This section describes how to identify the cause and fix an error when a problem occurs by using the CentreWare Internet Services and the StatusMessenger function.

When Using CentreWare Internet Services

Symptom Reason/Action

Cannot be connected to CentreWare Internet Services.

The “Please wait” message is displayed throughout the web browser.

The [Refresh] button is not working.

Selecting the left frame menu does not change the display.

Is the printer working correctly? Check if the power of the printer is switched on.

Is Internet Services enabled? Print out the [Printer Settings] to check.

Refer to

• “6.2 Printing Reports/Lists” (P. 111)

Is the URL correctly entered? Check the URL again. If connection fails, enter the IP address to connect.

Refer to

• “6.3 Checking / Managing the Printer Status on a web browser” (P. 113)

Is the proxy server used? Some proxy servers do not allow this feature. Try connection without using the proxy server.

Refer to

• Online Help for web browser

Wait for a while as instructed. If the problem persists, refresh the web browser. If nothing happens, check if the printer is working properly.

Are you using the supported OS and a web browser? Refer to “6.3 Checking / Managing the Printer Status on a web browser” (P. 113) to check whether the OS and web browser you are using are supported.

The screen display is distorted. Change the window size of the web browser.

The latest information is not displayed.

The new settings were not reflected by clicking the [Apply] button.

Cannot change settings if you forget the password.

The display language is different.

98 5 Troubleshooting

Click [Refresh].

Is the entered value correct? If an invalid value is entered, it will be automatically changed to a value within the range.

If you cannot remember the password, initialize the NVM using the [Wired Network] menu on the control panel. However, initializing the NVM will revert the value for each item of the [Wired Network] menu to default. It is recommended to print the [Printer Settings] and check the current settings.

Change the display language settings on the web browser.

Refer to

• Online Help for web browser

Symptom Reason/Action

Connection to CentreWare Internet Services has been refused, or “Data not included in page” is displayed.

Password not certified after entering the password in the username and password window.

This symptom occurs when the web browser display is refreshed frequently. Do not refresh the web browser display frequently. Also, do not continuously display the [Status] screen or the [Jobs] screen on several web browsers at the same time.

If certification is refused five times, the user cannot be certified even if the correct user name and password are input. Switch the printer off and on once, then do the certification procedure again.

When Using the StatusMessenger Function

This section explains how to fix the troubles when the StatusMessenger features are used.

Symptom Reason/Action

The printer status was not notified by e-mail.

Check the following settings in [Properties] of CentreWare Internet Services.

• Is the printer e-mail address specified?

• Is [Enable] specified for [StatusMessanger]?

• Are the SMTP server IP address and POP3 server IP address specified correctly?

• Are the POP user name and password specified correctly?

• Are the items to be notified specified correctly?

• Are the destination e-mail addresses entered correctly?

Are the SMTP server and POP server working correctly? Check with your network administrator.

5.5 Network Related Troubles 99

6 Daily Care

6.1 Replacing Consumables

If a message to prompt you to replace xxx print cartridge is displayed on the control panel, replace the indicated cartridge.

Note

• About the possible number of pages that can be printed with a print cartridge, refer to “Life of Consumables” (P. 136). The possible number of pages that can be printed differs according to factors such as the print contents, paper size, paper type, number of pages being printed, environment used, and the frequency that the printer is switched on and off.

• Before ordering a new print cartridge from your dealer, check the product code listed in “Appendix A.2 Optional Accessories and Consumables” (P. 134).

Recycling Used Consumables

The used print cartridges are recycled for environmental conservation and effective utilization of materials. Dispose of the used print cartridges properly. Return them to Fuji Xerox or your dealer.

Replacing the Print Cartridge

This section describes procedures for replacing the print cartridges.

Caution on Handling the Print Cartridge

When handling the print cartridge, take note of the following points:

WARNING

• Never throw a print cartridge into an open flame. It can cause an explosion and you can

get burnt.

• Do not reuse print cartridges that have been removed from the printer. Doing so may

cause degradation of print quality, or the toner may spill onto print jobs.

• Do not shake or pat the removed print cartridges after you remove it. The remaining toner

may spill out.

• Although the toner is not harmful to the body, wash it of immediately if your hands or

clothes are stained with it.

100 6 Daily Care

Xerox DocuPrint C2100, DocuPrint C3210 DX User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface

Types of Manuals

Using This Guide

Contents

Contents of the Quick Reference Guide (Reference)

License

Illegal Copies and Printouts

1 Basic Operations

1.1 Main Components and Their Functions

Main Body

Control Panel

Display

1.2 Switching On and Off the Printer

Switching On the Power

Switching Off the Power

1.3 Low Power Mode/Sleep Mode

1.4 Canceling/Checking Printing

Canceling Printing

Checking Status of Print Data

1.5 Displaying Optional Accessory Configuration and Paper Tray Settings

For Windows

2Printing

2.1 Printing From the Computer

2.2 Printing on Envelopes/Transparencies

Loading Envelopes/Transparencies

Printing on Envelopes/Transparencies

2.3 Printing on Custom Size Paper/Long Paper

Setting Custom Paper Sizes

Printing on Custom Size Paper

2.4 Printing Confidential Document - Secure Print

About Secure Print

Configuring Secure Print

About Sample Print

Configuring Sample Print

2.5 Print After Checking Printing Result - Sample Print 31

2.6 Printing PDF Files Directly

Printing PDF Files without Using ContentsBridge Utility

2.7 Printing Using E-mail

Setting the E-mail Print Feature

Sending E-mails

Precautions When Using the E-mail Print Feature

2.8 Auditron Function

About Auditron Function

Using the Auditron Function

Printer Driver Settings and Printer Authentication

Account Management of the Document Volume

3 About Paper

3.1 About Paper

Usable Paper

Unusable Paper

Storing and Handling Paper

3.2 Loading Paper

Loading Paper in the Paper Tray

Loading Paper in the Bypass Tray

Loading Envelopes in the Bypass Tray

3.3 Setting Paper Types and Sizes

Setting Paper Trays

4 Setting on the Control Panel

4.1 Overview of the Menu

Menu Configuration

Changing Menu Settings

4.2 Description of Menu Items

Tray Settings

Report / List

Meter Readings

Admin Menu

4.3 Menu List

5 Troubleshooting

5.1 When Paper Jams

5.2 Problems With the Printer

5.3 Problems With the Print Quality

5.4 Error Messages

Messages About Consumables

Messages About the Printer and Other Items (In Alphabetical Order)

5.5 Network Related Troubles

When Using CentreWare Internet Services