Xerox DocuPrint C15 User Manual

The Xerox DocuPrint C15 Color Inkjet Printer

User Guide Version 1.0

copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from th e software p rograms w hich ar e displaye d on the screen such as styles, templates, icons, screen displays, looks, etc.

XEROX®, The Document Compa ny®, the styliz ed X, Do cu Pr in t, and C15 are trademarks of Xerox Corporation or its subsidiaries.

PCL, HP, and LaserJet are trademarks of Hewlett-Packard Company. IBM is a trademark of International Business Machines Corporation. Microsoft, Microsoft Windows, Microsoft Word, MS, and MS-DOS are trademarks of Microsoft C orpor a tion. U nive rs is a tra dem ark of Linotype AG or its subsidiaries. WordPerfect is a trademark of Corel Corporation. Centronics is a trademark of Centronics Corporation. Macintosh and TrueType are trademarks of Apple Computer, Incorporated. OnPage is a trademark of COMPUTER:ap plicatio ns , In c. A ll othe r pro duct na me s are trademarks/tradenames of their respective owners.

PCL is a trademark of the Hewlett-Packard Com pany. This printer contains an emulation of the Hewlett-Packard PCL command language, recognizes HP PCL commands, and processes these commands in a manner comparable with Hewlett-Packard LaserJet printer products.

Notice

Specifications describ ed in this publication are subject to chang e without notice. Use of some features may be limited by your hardware or software configuration. Contact your dealer or Xerox for details.

Safety

Information

• If your product is not m ar k ed wit h this symbol , it MUST be connected to an electrical outlet that is grounded properly.

• The power cord must be connected to an electrical outlet that is near the product and easily accessible.

• Refer service or repairs, other than those described in the operating instructions, to a professional service person.

• This product is designed, tested and approved to meet st ri ct global safety standards with the use of specific Xerox components. The safety features of some parts may not always be obvious. Xerox is not responsible for the use of other replacement parts.

Contents i

Contents ❖ TOC-1

Safety Notes ................................................................ 1

Note, Caution and Warning Symbols...................................... 2

Electrical Safety ...................................................................... 3

Maintenance Safety................................................................ 4

Operational Safety ................................................................. 5

Chapter 1

Getting to Know Your Printer

.......... ...................... ..

1-1

Introduction ............ .......................................................... .. 1-2

Printer Features ................................................................... 1-3

Print Speed ......................................................................1-3

Resolution........................................................................ 1-3

Resolutions with Selected Media .......................................1-4

Resident Font ...................................................................1-4

Character Sets.................................................................. 1-5

Connectivity.....................................................................1-6

Printer Driver Software ..................................................... 1-6

Printer Components.............................................................1-7

DocuPrint Documentation ...................................................1-8

Printer Documentation .....................................................1-8

TOC-2 ❖ Xerox DocuPrint C15 Color Inkjet Printer User Guide

DocuPrint C15 Printer CD.................................................1-8

Chapter 2

Loading Print Media

...............................................

2-1

Printer Capacity................................................................... 2-3

Main Tray..... ....... ...... ....... ...... ...... ....... ............................ 2-3

Auxiliary Tray...................................................................2-3

Output Tray.....................................................................2-3

Recommended Media ..........................................................2-4

Media Weights................................................................. 2-4

Media Sizes...................................................................... 2-5

Loading Media....................................................................2-7

Feed Sequence..................................................................2-7

Loading the Main Tray ........................................................2-8

Loading Standard Size Media...........................................2-8

Loading Envelopes or Small Format Media ...................... 2-10

Loading the Auxiliary Tray .................................................2-12

Standard Size Paper.......................................................2-12

Envelopes and Narrow Media.........................................2-12

Loading Single Sheets........................................................2-13

Media Selection Tips..........................................................2-14

Special Printing Media.................................................... 2-15

Envelopes.......................................................................2-15

Coated Paper.................................................................2-15

Photographic Paper........................................................2-16

Transparencies............................................................... 2-16

T-shirt Transfers.............................................................2-16

Note Cards ....................................................................2-16

Chapter 3

Printing

...................................................................

3-1

Printer Driver Settings.......................................................... 3-2

Driver Features.................................................................3-2

Operator Panel Features ...................................................... 3-5

Printer Buttons ....................................................................3-6

Contents ❖ TOC-3

Basic Functions.................................................................3-6

Special Functions..............................................................3-7

Indicator Light..................................................................3-8

Instructions on the Printer..................................................3-10

On the Printer Casing.....................................................3-10

Inside of Cover .................. ...... ...... ....... ...... ....... ...... ....... 3-10

Chapter 4

Maintaining the Printer

.......... .. .............. .................

4-1

Print Cartridge Care and Precautions ...................................4-2

Removing and Replacing Print Cartridges.............................4-3

Cleaning Print Cartridges.....................................................4-7

Chapter 5

Troubleshooting

......................................................

5-1

Introduction ........................................................................ 5-2

Error Condition Indicators.................................................5-2

Transporting the Printer ................................................... 5-2

Printer Problems..................................................................5-3

Printer Operation Problems...............................................5-4

Print Cartridge Alignment.................................................5-8

Alignment Procedure Notes ..... ...... ....... ...... ....... ...... .......5-10

Appendix A

Printer Specifications

.......... ................. .................. ..

A-1

Appendix B

Notices and Certifications

.......................................

B-1

Electronic Emission Notices ......... ...... ................................... B-2

Without an External Ethernet Adapter Installed................. B-2

With an External Ethernet Adapter Installed...................... B-5

TOC-4 ❖ Xerox DocuPrint C15 Color Inkjet Printer User Guide

Safety Notes❖ 1

Safety Notes

The Xerox DocuPrint C15 Color Inkjet Printer and its recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.

Note, Caution and Warning Symbols

2 ❖ DocuPrint C15 Color Inkjet Printer User Guide

Note, Caution and Warning Symbols

Throughout this User Guide and the other DocuPrint guides, several symbols are used to emphasize useful, important and critical information. They are as follows:

When these symbols are used within a step they are smaller, but equally important.

This symbol indicates particularly useful or helpful information about your printer.

This symbol indicat es a cauti on ag ai nst pe rformi ng any action that may damage your printer or degr a de performanc e.

This symbol indicates a warning against performing any action that may lead to physical injury.

Electrical Safety

Safety Notes ❖ 3

Electrical Safety

• Use the power cord supplied with your DocuPrint C15

printer.

• Do not place the printer where people may step on the

power cord.

• Do not place objects on the power cord.

• Do not o verride or disable electrical or mechanical

interlocks.

• Do no t block or cover slots and openings on the

printer. W ithout adequate ventilation, th e printer may overheat.

• If you notice unusual noises or odors, Power Off the

printer immediately and disconnect the power cord from the electrical outlet. Call the Xerox Customer Support Center to correct the problem.

• If you notice that the power cord is damaged or that

the printer may have been accidentally damaged, Power Off the printer immediately, disconnect the power cord and call the Xerox Customer Support Center

Do not push objects into slots and openings on the printer . Making contact with a voltage point or shorting out a part could r esult in fire or electrical shock.

Maintenance Safety

4 ❖ DocuPrint C15 Color Inkjet Printer User Guide

Maintenance Sa fety

• Do not attempt any maintenance procedure that is no t

specifically described in the documentation supplied with your printer.

• Do not use aerosol cleaners. The use of unapproved

supplies can cause poor performance an d could create a dangerous situation.

• Do not let dust accumulate on the printer; use a

slightly damp cloth to remove dust.

• Use the supplies and cleaning materials only as

directed in this manual. Keep all these ma terials o ut of the reach of children.

• Do not re mo ve the covers or guards that are fastened

with screws unless you are installing optional equipment. There are no parts that you can maintain or service behind these covers.

• Follow the maintenance procedures provided in

Chapter 4.

Operational Safety

Safety Notes ❖ 5

Operational Safety

Your Xerox printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examinat ion, approval, and compliance with established environmental standards.

Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer.

• Use the materials and supplies specifically designed for

your printer . The use of unsuitable materia ls may result in poor performance and possibly a hazardous situation.

• Follow all warnings and instructions marked on, or

supplied with, the printer.

• Place the printer in a dust free area where the

temperature range is 60 to 95

F (15 to 35oC) and the

relative humidity is 20 to 80%.

• Choose a location for the printer with sufficient space

around it for operation and maintenance.

• Place the printer in an area where there is adequate

space fo r ve nt ilation and servici ng. The recomme n d ed spacing is 10 in. (25cm) behind the printer, 10 in. (25 cm) on either side of the printer, and 24 in. (61 cm) in front of the printer.

• Do not subject your printer to severe changes in

temperature and/or humidity.

Operational Safety

6 ❖ DocuPrint C15 Color Inkjet Printer User Guide

• Do not place the printer near a heat source or in direct

sunlight.

• Do not place the printer in line with the cold air flow

from an air-conditioning system.

• Place the printer on a level, solid surface with adequate

strength for the weight of the machine. The weight of the machine without any packing materials is 13.2 lb (6 kg).

• If you plan to move the printer, always make sure that

the print cartridge carrier is in its rest position. To ensure this, Power Off your printer before you Power Off your computer.

• Take care not to drop your printer.

• Repack your printer in its original carton, whenever

possible, to transport or ship it. Be sure to remove the ink cartridges before packing the printer.

• Frequent operation of the Power switch is not

recommended.

• Do not Power Off the printer while pri nting.

• Do not move the printer while printing.

Chapter 1: Getting to Know Your Printer ❖ 1-1

Getting to Know Your Printer Chapter1

Introduction

.....................................................................

1-2

Printer Features

................................................................

1-3

Print Speed .................................................................... 1-3

Resolution ...................................................................... 1-3

Resolutions with Selected Media ..................................... 1-4

Resident Font ................................................................. 1-4

Character Sets ................................................................ 1-5

Connectivity .............. ..................................................... 1-6

Printer Driver Software ................................................... 1-6

Printer Components

.........................................................

1-7

DocuPrint Documentation

........................... ............. ........

1-8

Printer Documentation ................................................... 1-8

DocuPrint C15 Printer CD ............................................... 1-8

Introduction

1-2 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Introduction

In this chapter , you will become familiar with the features of your printer and learn where to locate specific printer parts.

Before you use your printer, make sure that you perform all of the steps outlined in the

Quick Installation Guide

that came with your printer and that you connect the printer to your computer and a power source.

Printer F eatures

Chapter 1: Getting to Know Your Printer ❖ 1-3

Printer Features

Your DocuPrint C15 has many features that will help you achieve the printing results you need for your specific print job. This section will help you become familiar with your printer’s features and capabilities.

Print Speed

Throughput for the printer in a Windows environment is up to 10 pages per minute (black) and up to 6 pages per minute (color).

Actual throughput may vary depending upon the print mode, the software application and the type of computer used.

Resolution

Printer resolution can be set at three levels:

•Fast

• Normal (600 x 600 dpi)

• High Quality (1200 x 1200 dpi)

Printer Features

1-4 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Resolution s w it h

Selected Media

Table 1.1 lists resolution for selected media depending upon the image setting and the quality selected from the print driver.

Resident Font

The resident Courier font on the printer has these characteristics:

• Orientation: Portrait, Landscape

• Pitch: 5, 10, 20 cpi

• Size: 6, 12 points

• Style: Upright (Italic 5, 10, 20 cpi)

Table 1.1 C15 Resolutions with selected media

Media Type Image Setting Fast Quality Normal Quality High Quality

Plain paper

Intelligent color Manual

300 dpi

600 dpi 600 dpi

Transparency

Intelligent color Manual

n/a n/a

600 dpi 600 dpi

Coated paper

Intelligent color Manual

n/a n/a

600 dpi 600 dpi

600 dpi 1200 dpi

Photographic paper

Intelligent color Manual

n/a n/a

600 dpi 600 dpi

600 dpi 1200 dpi

T-shirt transfer paper

Intelligent color Manual

n/a n/a

600 dpi 600 dpi

600 x 300 dpi resolution

Printer F eatures

Chapter 1: Getting to Know Your Printer ❖ 1-5

Character Sets

The following table lists the supported character sets for the DocuPrint C15 printer.

Table 1.2 Supported character sets

Character sets Character sets

CP 210 Greece ISO 11 - Sweden Names CP 437 International ISO 14

JIS ASCII

CP 850 Multilingual ISO 15 - Italy CP 851 Greece ISO 16

Portugal

CP 852 Latin 2 ISO 17 - Spain CP 857 T urk ey ISO 21 - Germany CP 860 Portugal ISO 60 - Norway 1 CP 862 Hebrew ISO 61 - Norway 2 CP 863 French Canadian ISO 69 - France CP 866 Cyrillic Legal ECMA - 94 Latin 1 PC Abicomp International ISO 2

IRV PC Abicomp Portugal ISO 4 - United Kingdom PC 8 Denmark/Norway ISO 6 - ASCI Roman 8 ISO - Sweden UNIX International

Printer Features

1-6 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Connectivity

The DocuPrint C15 comes with a Centronics parallel port that accepts a standard, bi-directional IEEE 1284 B-type interface cable

The printer’s parallel port supports Windows 95/98 Plug and Pla y standards.

Printer Driver

Software

Printer driver software is loaded on your computer during installation. The printer driver gives you access to all its features through easy-to-use property sheets.

Printer Co mponents

Chapter 1: Getting to Know Your Printer ❖ 1-7

Printer Components

The major components of the DocuPrint C15 are indicated in Figure 1.1 below.

Figure 1.1 DocuPrint C15 printer components

Power Button

Resume Button

Indicator Light

Power Cord

Main Tray

Output/Auxiliary Tray

Manual Feeder Slot

Two Inkjet Print Cartridges (Color and Black)

DocuPrint C15 CD-ROM

Documentation

DocuPrint Documentation

1-8 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

DocuPrint Documentation

Printer

Documentation

Your DocuPrint C15 was packaged with the following pieces of printed documentation:

•

Quick Installatio n Guide

which shows you how to

get your printer up and running

•

User Guide

(this book) which provides you with the

information needed to use your printer

•

Supplies/Opt ions Guide

which lists consumables for

your printer

• Softwar e License Agr eement

DocuPrint C15 Printer

Your DocuPrint C15 was also packaged with a CD that contains the following information:

•

User Guide

(electronic version of this book)

•Printer Drivers

The majority of driver documentation is provided via the Help files included with the drivers.

Since the DocuPrint C15 CD contains so much important information, please ensure that you store it in a safe place.

Chapter 2: Loading Pri nt Media ❖ 2- 1

Loading Print Media Chapter2

Printer Capacity

...............................................................

2-3

Main Tray ........... ...... ....... ...... ...... ....... ...... ..................... 2-3

Auxiliary Tray ................................................................. 2-3

Output Tray ................................................................... 2-3

Recommended Media

.......................................................

2-4

Media Weights ............................................................... 2-4

Media Sizes .................................................................... 2-5

Loading Media

.................................................................

2-7

Feed Sequence ................................................................ 2-7

Loading the Main Tray

....................................................

2-8

Loading Standard Size Media ......................................... 2-8

Loading Envelopes or Small Format Media .................... 2-10

Loading the Auxiliary Tra y

.......................... ...................

2-12

Standard Size Paper ..................................................... 2-12

Envelopes and Narrow Media .............. ......................... 2-12

Loading Single Sheets

.....................................................

2-13

Media Selection Tips

.......................................................

2-14

Special Printing Media .................................................. 2-15

Envelopes .................. ............................................. ...... 2-15

Coated Paper ............................................................... 2-15

Loading Print Media

2-2 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Photographic Paper ...................................................... 2-16

Transparencies ....................... ...................................... 2-16

T-shirt Transfers ........................................................... 2-16

Note Cards .................................................................. 2-16

Printer Ca pacity

Chapter 2: Loading Pri nt Media ❖ 2- 3

Printer Capacity

This chapter will help you understand what kinds of media you can use with the DocuPrint C15 and how to properly load pap er and other media to create the documents you need.

Main Tray

The Main Tray capacity is:

• Plain paper: Up to 150 sheets 20 lb (75 g/m

)

• Envelopes: Up to 25 envelopes 20 lb (75 g/m

)

• Special printing media: U p to 90 sheets 24 lb (90 g/m

)

Auxiliary Tray

The Auxiliary Tray capacity is:

• Plain paper: Up to 10 sheets 20 lb (75 g/m

)

• Envelopes: U p to three en velopes 20 lb (75 g/m

)

• Special printing media: Up to 10 sheets 24 lb (90 g/m

)

Output Tray

Output Tray capacity is 60 printed sheets 20 lb (75 g/m2).

If paper is loaded in the Auxiliary Tray, th e printer w ill use it be fore it uses the paper that is loaded in the Main Tray.

Recommended Media

2-4 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Recommended Media

The C15 supports printing on:

• Plain paper

• Transparencies

• High resolution/coated papers

• Photo/glossy papers

• Envelopes

•Note cards

•T-Shirt transfers

Media Weights

The C15 supports the following media weights:

Main and Auxiliary Trays

• Paper: 16-36 lb (60-135 g/m2)

• Envelopes: 20-27 lb (75-100 g/m

)

Manual Feeder Slot

• Paper: 16-52 lb and 108 lb Index (60-200 g/m2)

• Envelopes: 20-27 lb (75-100 g/m

)

Recommended Media

Chapter 2: Loading Pri nt Media ❖ 2- 5

Media Sizes

Table 2.1 lists the media sizes acceptable to the printer.

The printer cannot detect the size of the media you are inserting. Always verify that the size of the media you use corresponds to the setting in your printer driver.

Table 2.1 Acceptable media sizes

Media Size Dimensions

Legal 8.5 x 14” Letter 8.5 x 11” A4 210 x 297mm A5 148.5 x 210mm A6 105 x 148mm B5 182 x 257mm Executive 7.25 x 10.5” Folio 8.5 x 13” Statement 5.5 x 8.5”

Table 2.1 Page 1 of 2

Recommended Media

2-6 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Envelope B5 176 x 125mm Envelope Com #10 4.13 x 9.5” Envelope C5 162.1 x 228.9mm Envelope C6 114 x 162mm Envelope DL 110 x 220mm Envelo pe Monarch 3.875 x 7.5” Note Card 1 4 x 6” Note Card 2 5 x 8” Note Card A6 105 x 148.5mm Custom:

•Maximum

•Minimum

8.5 x 14” (216 x 356mm)

5.9 x 5.85” (149.7 x 148.5mm)

Table 2.1 Acceptable media sizes

(continued)

Media Size Dimensions

Table 2.1 Page 2 of 2

Loading Media

Chapter 2: Loading Pri nt Media ❖ 2- 7

Loading Media

You can insert media in stacks of up to 150 sheets (20 lb/ 75 g/m

)

through the Main Tray, up to 10 at a time through the Auxiliary Tray, or one at a time through the Manual Feeder Slot.

Feed Sequence

When paper is inserted into all three input sources at the same time and you select

Automatic

in the printer driver,

the C15 will feed paper in the following order:

1. Manual Feeder Slot

2. Auxiliary Tray

3. Main Tray

If you select Manual in the printer dr iver , the paper can only be fed through the Manual Feeder Slot. If there is no paper in the Manual Feeder Slot, you must load a sheet before you can continue.

Loading the Main Tray

2-8 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Loading the Main Tray

This section includes instructions for loading paper into the Main Tray.

Loading St a n d ar d

Size Media

Do NOT add new paper to paper that is already in the Main Tray without first removing and fanning it together with the paper you are loading.

When inserting paper for printing, make sure that the printing surface faces the correct way. Refer to the instructions on the package or container to determine which side of the paper to print on.

Lift the Auxiliary Tray.

Slide the length guide out toward you.

Loading the Main Tray

Chapter 2: Loading Pri nt Media ❖ 2- 9

Place a stack of paper in the tray with the print side down and the top edge going in first.

Do not overload the tray.

Push the width guides until they touch the edges of the paper .

Slide the length guide up until it touches the bottom edge of the paper. Then lower the Auxiliary Tray.

Loading the Main Tray

2-10 ❖ Doc uPrint C15 Color Inkj et Prin ter User G uide

Loading Envelopes or

Small Format Media

Lift the Auxiliary Tray.

Flip up the Small Format Media Guide.

Slide the length guide out toward you.

Loading the Main Tray

Chapter 2: Loading Print Media ❖ 2-11

Place a stack of envelopes in the tray. Envelopes must be inserted with their short side as the leading edge, the printing side face down, and the sealing flap on the left.

Push the width guides until they touch the edges of the envelope.

Do not overload the tray.

Slide the length guide forward until it touch es the bottom edge of the envelopes. Then lower the Auxiliary Tray.

Loading the Auxiliary Tray

2-12 ❖ Doc uPrint C15 Color Inkj et Prin ter User G uide

Loading the Auxiliary Tray

The following figures illustrate how to load different media in the Auxiliary Tray.

Standard Size Paper

Envelopes and Narrow Media

This illustration demonstrates the loading positions for standard size media.

This illustration demonstrates the loading positions for envelopes and small format media.

Envelopes must be inserted with their short side as the leading edge, the printing side face down, and the sealing flap on the left.

Loading Single Sheets

Chapter 2: Loading Print Media ❖ 2-13

Loading Single Sheets

This illustration demonstrates the loading positions for feeding a single sheet into the printer thro ugh the Manual Feeder Slot.

The printer will “beep” once to indicate when the sheet has been inserted far enough into the slot.

When you insert media into the Manual Feeder Slot make sure that you center the sheet an equal distance from each end of the slot. This will ensure that the media is properly registered in the printer.

Media Selection Tips

2-14 ❖ Doc uPrint C15 Color Inkj et Prin ter User G uide

Media Selection Tips

The following media tips can affect the productivity of your printer. See the

Supplies/Options Guide

for specific

recommendations.

• Sub-standard paper can affect the quality of printing.

Buy quality paper designed for inkj et printer use with a surface that will enhance your output. Paper designed for laser printer use can smear because it is not able to absorb ink.

• Make sure paper feeds smoothly. It should not be

restricted too tightly by paper guides nor should it be too loose when it is fed into the printer.

• Do not feed any curled, crumpled or torn media into

the printer. Damaged media may jam the printer. Always use paper in perfect condition and within the specifications defined.

• Printing on both sides of the paper may increase the

risk of misfeeds or paper jams and may cause smudging.

• If you remove the paper from or add paper to the Main

Tray, you

must

repeat the entire paper loading operation. Always remove any paper that is already in the printer and fan it together with the new pa per yo u are loading.

Media Selection Tips

Chapter 2: Loading Print Media ❖ 2-15

• When using user-defined, non-standard size paper, remember to select the appropriate paper type in your printer driver.

• Heavily printed pages tend to curl and may not stack correctly. They also tend to stain the back of the page stacked over them, since they require longer to dry. Remove these pages as soon as they are output from the printer. Set them aside to dry singly before handling them.

Use the printer setting

Activate Dry Delay Time

to allow more time between prints to provide more time for drying. You can find this setting in the “Printer Monitor” under the “Printer Care” tab.

Special Printing

Media

For optimum printing quality, you should always use printing media specifically indicated for inkjet printers. See the

Supplies/Options Guide

for recommended media

types.

Envelopes

You can insert up to 25 envelopes in the Main Tray or three envelopes through the Auxiliary Tray. Y ou

must

use the Small Format Media Guide when you insert envelopes in the Main Tray. See

“Loading Envelopes or Small Format

Media”

(page 2-10).

Coated Paper

Coated paper has a very smooth finish on the printing side. You can insert up to 50 sheets in the Main Tray or 10 sheets through the Auxiliary Tray.

Media Selection Tips

2-16 ❖ Doc uPrint C15 Color Inkj et Prin ter User G uide

Photographic Paper

Photographic paper has a glossy coating and gives a professional finish to your print job. You can insert up to 25 sheets in the Main Tray or five sheets through the Auxiliary Tray.

Transparencies

Always use transparencies specifically designed for inkjet printers so they can absorb the ink correctly. You can insert up to 50 sheets in the Main Tra y or five sheets through the Auxiliary Tray.

T-shirt Transfers

Always use T -shirt t ransfers specifically designed for inkjet printers so they can absorb the ink correctly. You can insert up to five transfer sheets at a time through either the Main Tray or the Auxiliary Tray.

Note Cards

Your printer can handle two types of note cards: plain paper and photographic pa per. You can insert up to 50 plain paper cards in the Main Tray and five through the Auxiliary Tray. You can insert up to 25 photographic paper cards in the Main Tray and five through the Auxiliary Tray.

You must use the Small Format Media Guide if you use the Main Tray for printing note cards.

Chapter 3: Printing ❖ 3-1

Printing Chapter3

Printer Driver Settings

......................................................

3-2

Driver Features ............................................................... 3-2

Operator Panel Features

.............................. ....... ...... ....... .

3-5

Printer Buttons

.................................................................

3-6

Basic Functions ............................................................... 3-6

Special Functions ............................................................ 3-7

Indicator Light ................................................................ 3-8

Instructions on the Printer

........................... ...................

3-10

On the Printer Casing ................................................... 3-10

Inside of Cover ............................................................. 3-10

Printer Driver Settings

3-2 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Printer Driver Settings

Always make sure that you select the

Paper source, Paper

type,

and

Paper size

features in your printer driver that correspond to the printing media you intend to use. This is particularly important for color printing.

A color calibration in the driver is set specifically for each of the different types of media handled, so an incorrect setting will result in less satisfactory output.

Driver Features

The DocuPrint C15 driver supports the features listed in Table 3.1.

Table 3.1 DocuPrint C15 Driver features

Feature Description and Value s

Copies

Specifies the number of copies to be printed.

Orientation

Defines the way the image is printed on paper.

•

Portrait

: For most paper types, Portrait is tall.

•

Landscape

: For most paper types, Landscape is wide.

•

Mirror Effect

: Is applied automatically if you select

Transfer

in the

Paper type

list.

Output

Specifies the order in which the pages of a job exit from the printer.

•

Collate

: Prints the job beginning with the first page. There are two choices:

- 1,1; 2,2; 3,3; prints all the copies of each page in a set beginning with the first page. Th is is the defa ult.

- 1,2,3; 1,2,3; prints all the pages of each set beginning with the first p age b efore the next set of copies is generated.

•

Reverse page order

: Prints the set beginning with the last page (last-to-first

printing).

Table 3.1 Page 1 of 3

Printer D river Se ttings

Chapter 3: Printing ❖ 3-3

Image settings

Provides settings for printing the job.

•

Intelligent Color

: The printer analyzes the document in order to apply the best

settings according to the requested output. This is the default.

•

Manual

: Opens the

Image Quality Option

box to allow you to choose parameters

that closely match the job requirements.

•

Grayscale

: Causes the document to be printed in shades of gray (monochrome).

Paper size

Provides a pull down list of the standard paper sizes that can be used on the p rinter. You can select

User Defined

from this list to enter the size information for paper not

listed.

Paper typ e

Provides a list of paper types so that the printer can provide the best possible output for the paper you select. Printer output will be different on photographic or coated paper than on plain inkjet paper. The default value is

Plain

Print quality

Affects how the printer lays the image upon the media. This option affects both the quality and speed of printing.

•

High Quality

: Is designed for printing pictures, shadowed graphics and computer

paintings (1200 dpi).

•

Normal

: Is a good compromise between speed and quality when the document is composed of text and simple patterned graphics (grayscale and color). This is the default (600 dpi).

•

Fast/Save Ink

: Allows the fastest printer throughput and substantial ink savings

with lower quality output (300 dpi).

Table 3.1 DocuPrint C15 Driver features (continued)

Feature Description and Value s

Table 3.1 Page 2 of 3

Printer Driver Settings

3-4 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Paper source

Displays a pull-down list for selecting the paper input source.

•

Auto Select

: Paper is fed automatically from the Manual Feeder Slot, Auxilia ry Tray,

or Main Tray.

•

Manual

: Paper can only be fed from the Manual Feeder Slot. If paper is not inserted in the slot, the Printer Monitor displays the message “The printer is out of paper” and the Indicator Light blinks. You must then insert pape r into the Manual Feeder Slot and press the

RESUME

button to print the job.

Printer Monitor

Shows the progress of the current job and identifies printer status. Print controls include:

•

Cancel Job

: Lets you remove a job from the printer queue.

•

Pause

: Temporarily stops a job that is printing.

•

Restart

: Resumes printing a paused or stopped job.

Printer Care

functions are available on the Printer Monitor screen including:

• New print cartridge installation

• Changing a print cartridge

• Aligning print cartridges

• Cleaning nozzles

• Printi ng a demo page

•Printing a test page

• Troubleshooting and How Do I on-line help to guide you through maintenance procedures.

Table 3.1 DocuPrint C15 Driver features (continued)

Feature Description and Value s

Table 3.1 Page 3 of 3

Operator Panel Features

Chapter 3: Printing ❖ 3-5

Operator Panel Features

Figure 3.1 shows the DocuPrint C15 Operator Panel.

Figure 3.1 DocuPrint C15 Operator Panel

Indicator Light

Resume Button

Power Button

Printer Buttons

3-6 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Printer Buttons

The operation of the Power and Resume buttons depend on the printer’s state.

Basic Functions

Table 3.2 lists the basic functions of the buttons on the DocuPrint C15.

Table 3.2 Buttons–Basic functions

Function Description

Printer on/off

Press the

POWER

button to toggle the printer ON or OFF.

Paper control

Press th e

RESUME

button to restart printing after you have corr ected an

“out of paper” condition or cleared a paper jam.

If the printer has not been used for an extended period, it is recommended that you clean the print cartridg es before y ou begin printing to ensure optimal print quality. See “Cleaning Print Cartridges” (page 4-7).

Printer B uttons

Chapter 3: Printing ❖ 3-7

Special Functions

Table 3.3 describes printer maintenance and printing of demonstration and test pages.

Table 3.3 Special func tions

Function Description

Print cartridge carriage movement

• Press and hold down the

POWER

button.

• Press and release the

RESUME

button

one

time.

• Then release the

POWER

button.

The print cartridge carriage will automatically return to the home position in about 60 seconds.

Cleaning print cartridges

• Press and hold down the

POWER

button.

• Press and release the

RESUME

button

three

times.

• Then release the

POWER

button.

Cleaning paper feed rollers

• Press and hold down the

POWER

button.

• Press and release the

RESUME

button

nine

times.

• Then release the

POWER

button.

To exit from this function, you must Power Off the printer.

Printing a Test Page

• Press and hold down the

POWER

button.

• Press and release the

RESUME

button

two

times.

• Then release the

POWER

button.

Printing a Demo Page

• Press and hold down the

POWER

button.

• Press and release the

RESUME

button

four

times.

• Then release the

POWER

button.

Printer Buttons

3-8 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Indicator Light

The indicator light signals different printer conditions. Table 3.4 lists the possible states of the indicator lights and what each state m eans.

Table 3.4 Indicator light states

Status of light Condition/Corrective Action

Lit

The printer is powered on.

The Indicator Light will flash rapidly if both print cartridges are not installed. Once the cartridges are installed, the printer initializes and the Indicator Light remains lit without flashing.

Each time the printer is powered on, the Indicator Light flashes rapidly while the printer initializes. The light then remains on without flashing.

After approximately two minutes of inactivity, the printer enters Energy Saver mode, but the Indicator light remains lit.

Flashing slowly

The printer is printing a job.

Table 3.4 Page 1 of 2

Printer B uttons

Chapter 3: Printing ❖ 3-9

Flashing rapidly

Check for the following conditions and perform the appropriate corrective action:

• If the printer is out of paper , load pape r and pres s the

RESUME button

• If paper is jammed, clear the jam and press the

RESUME button

• If a print cartridge is installed in the incorrect carriage or not installed, replace or reposition the cartridge. The printer will then initialize and the Indicator Light will remain lit.

If none of these actions resolve the problem,

Power Off

the printer and

disconnect it from the electrical power supply.

• Make sure that the print cartridge carriage and feeder paths are not obstructed.

• Then reconnect and

Power On

the printer.

If the Indicator Light continues to flash rapidly, disconnect the printer and contact the Xerox Customer Support Center.

Table 3.4 Indicator light states

(continued)

Status of light Condition/Corrective Action

Table 3.4 Page 2 of 2

Instructions on the Printer

3-10 ❖ Doc uPrint C15 Color Inkj et Prin ter User G uide

Instructions on the Printer

The DocuPrint C15 has two instruction templates: one on the printer casing under the cover, the other inside the cover.

On the Printer Casing

The large black dot indicates that a black print cartridge should be installed in the right cartridge carriage.

The three small black dots indicate that a color cartridge should be installed in the left cartridge carrier.

Inside of Cover

The procedure for changing the pr int cartridges is illustrated inside the printer cover.

Chapter 4: Maint ainin g the P rinte r ❖ 4-1

Maintaining the Printer Chapter4

Print Cartridge Care and Precautions

..............................

4-2

Removing and Replacing Print Cartridges

........................

4-3

Cleaning Print Cartridges

............................ .....................

4-7

Print Cartridge Care and Precautions

4-2 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Print Cartridge Care and Precautions

Follow these procedures for optimum care of the print cartridges:

• Alway s keep p rint cartridg es sealed in their packages until they are ready to be used.

• Remembe r to remove the protective tape before inserting a print cartridge in the printer. Take care not to get ink on your clothes. The ink in the cartridge stains.

•Do

not

attempt to refill the pr int cartri dge with ink, as

this damages the cartridge and the printer.

•Do

not

shake the print cartridge. If it does not print,

perform the cleaning operations described in

“Cleaning

Print Cartridges”

(page 4-7).

• If print quality is less than optimum, perform the cleaning operations described in

“Cleaning Print

Cartridges”

(page 4 -7).

• Always make sure that the print cartridge carriage is in its home position before powering off your computer. Always Power Off your printer before you Power Off your computer to guarantee this.

• When the p rinter is powered on, the print cartridge carriage will automatically return to its home position.

Removing and Replacing Print Cartridges

Chapter 4: Maint ainin g the P rinte r ❖ 4-3

Removing and Replacing Print Cartridges

You should remove a print cartridge from the printer under only two conditions:

• To replace it, or

• To reinsert it in a situation where it is not printing correctly.

As you handle p rint cartridges in the following steps, be sure to observe these precautions:

• Do not touch either the electrical contacts or the printing nozzles on the cartridges.

• Do not set the cartridges on either their contacts or their ink nozzles.

Open the top cover.

Removing and Replacing Print Cartridges

4-4 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

To move the cartridge carri er into posi ti on :

• Press and hold the

POWER

button.

• Press and release the

RESUME

button one time.

• Then release the

POWER

button.

If the cartridge carrier returns to the home position, repeat the above steps.

Release the print cartridge by pushing down on the release lever above the cartridge you are removing.

Remove the cartridge by pulling it upwards using your thumb and index finger.

Removing and Replacing Print Cartridges

Chapter 4: Maint ainin g the P rinte r ❖ 4-5

Open the package containing the same type of cartridge you are replacing and remove it. Remove the sticker and transparent tape covering the copper contact area.

Do not touch the copper contact area!

Hold the cartridge with the word Xerox towards you. Insert the cartridge into the correct receptacle which is labeled with three small black dots above the color cartridge receptacle and one large black dot above the black cartridge receptacle.

Removing and Replacing Print Cartridges

4-6 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

If you have problems inserting the print cartridge:

• Make sure the print carriage is in the cartridge loading position.

• Check that both the print cartridge and its receptacle are clean and free of foreign particles.

Gently push the print cartridge down and back toward the green release lever until the cartridge clicks into place.

There will be a pause of about 60 seconds, during which the Indicator Light flashes. The printer is ready when the print cartridge carrier returns to the home position and the Indicator Light remains on .

When installing a new cartridge, select

New

in the

Printer

Monitor, Printer Care

tab. Refer to

“Printer Monitor”

(page 3-4)

If you do not follow this step, the Printer Monitor will not display the correct ink level.

NEVER force the print cartridge into its receptacle . Always remove it completel y an d repeat the en ti re installation operation.

Cleaning Print Cartridges

Chapter 4: Maint ainin g the P rinte r ❖ 4-7

Cleaning Print Cartridges

Print cartridges are cleaned automatically at regular intervals when the printer is powered on. This operation clears the print cartridge nozzles guaranteeing ink flow.

If you have a print quality problem that is not resolved by the printer’ s cartridge cleaning procedure, try to clean the print cartridge following these steps.

If you have a problem with the print qu ality that is not solved by this automatic nozzle clearing operation, perform

“Cleaning print cartridges” (page 3-7)

Open the printer cover.

Release and remove the print cartridge that is causing the problem.

See “Removing and Replacing Print Cartridges” (page 4-3), Step 1 to Step 4.

Cleaning Print Cartridges

4-8 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Clean the electrical contacts both on the print cartridge and in the cartridge receptacle with a slightly damp, lint-free cloth taking care not to touch the nozzles.

Re-insert the print cartridge into the printer, lock it into position, and close the cover.

Print a test page and check the quality of the output. See

“Printing a Test Page”

(page 3-7).

Cleaning Print Cartridges

Chapter 4: Maint ainin g the P rinte r ❖ 4-9

If there is still no improvement in the print quality, try cleaning the print cartridge nozzles.

The following operation MUST NOT be rep ea ted often, as it will damage the print cartridge. It should be attempted ONLY as a last resort, before changing the print cartridge.

Dampen a lint-free cloth with clean water. Squeeze it to remove any excess water.

Open the printer cover.

Position, release and remove the print cartridge

See “Removing and Replacing Print Cartridges” (page 4-3), Step 1 to Step 4.

Cleaning Print Cartridges

4-10 ❖ Doc uPrint C15 Color Inkj et Prin ter User G uide

Holding the print cartridge with the nozzles facing downwards, blot it against the cloth, pressing lightly.

Repeat the blotting operation a few times on different areas of the cloth.

Reinsert the print cartridge in the printer, lock it into place, and close the printer cover.

Print a test page and check the quality of the output. See

“Printing a Test Page”

(page 3-7).

Chapter 5: Troubleshooting ❖ 5-1

Troubleshooting Chapter5

Introduction

.....................................................................

5-2

Error Condition Indicators ............................................... 5-2

Transporting the Printer ................................................. 5-2

Printer Problems

............................. ..................................

5-3

Printer Operation Problems ............................................. 5-4

Print Cartridge Alignment ............................................... 5-8

Windows 95/98 ............................................................. 5-8

Windows NT 4.0 ............................................................ 5-9

Windows 3.1x ................................................................ 5-9

Alignment Procedure Notes .......................................... 5-10

Introduction

5-2 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Introduction

Your printer is designed to require only minimum maintenance. However, frequent use requires a number of simple printer-care operations.

Error Condition

Indicators

During normal printer operation, an error condition will be signaled by the rapid flashing of the indicator light. The error could be caused by a paper problem or by print cartridge malfunction.

Tr an spo rting the

Printer

Always make sure that the print cartridge carrier is in its home position. To ensure this, Power Off your printer

before

you Power Off your computer.

• Take care not to drop your printer.

• Repack your printer in its original carton, whenever possible.

If you detect serious mechanical damage or a failure in the printer, do not attempt to repair it yourself! Call the Xerox Cust omer Support Center.

Printer Problems

Chapter 5: Troubleshooting ❖ 5-3

Printer Problems

Sometimes printer problems are very simple to solve. When you have a problem, make sure that:

• The power cord is plugged into the printer and an electrical outlet.

• The electrical outlet is not turned off by any switch or breaker.

• Other equipment plugged into the outlet is working.

In this section, you will find information to help you solve most of the common operation problems that can occur with your printer.

Printer Problems

5-4 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Printer Operation

Problems

See Table 5.1 for corrective actions when the printer will not print or when printed output is not what you expect.

Table 5.1 Printer operation problems

Problem Description/Corrective Action

Black area is not solid black.

A solid black area prints with part of the area white.

•Perform

“Cleaning Print Cartridges”

(page 4-7).

• Check if your print cartridge is out of ink. Print a Test Page and a Demo Page to see if the black output is uniform. Refer to

“Printing a T est Page”

(page 3-7)

and

“Printing a Demo Page”

(page 3-7).

If this does not solve the problem, replace the print cartridge.

Color Misregistration

A color has shifted outside the designated area or has been superimposed over another color area.

Perform

“Print Cartridge Alignment”

(page 5-8).

Image Smear

The ink is not sufficiently dry before the page is delivered to the output page.

• Use the printer setting

Activate Dry Delay Time

to allow more time between

prints to provide more time for drying. Y ou can fin d this setting in the

Printer

Monitor

under the

Printer Care

tab.

Missing or light color

When one or more colors are light or missing:

•Perform

“Cleaning Print Cartridges”

(page 4-7).

• Check if your print cartridge is out of ink. Print a Test Page and a Demo Page to see if a color is missing. Refer to

“Printing a Test Page”

(page 3-7) an d

“Printing a Demo Page”

(page 3-7).

If this does not solve the problem, replace the print cartridge.

Table 5.1 Page 1 of 4

Printer Problems

Chapter 5: Troubleshooting ❖ 5-5

No printer reaction.

When you press

POWER

, the print cartridge carriage does not move.

1.Check that the carriage path is clear.

2.Try switching the printer off and then on again.

3.Unplug the printer and wait about 10 seconds, then plug the printer back in and press

POWER

4.Disconnect the printer from the computer. Power Off the printer and wait about 10 seconds. Power On the printer and reconnect it to the computer.

If the problem persis ts, unpl ug the printer, disconnect it from your computer and call the Xerox Customer Support Center.

Printer Care functions in Printer Monitor not active

Y ou ope n the

Printer Monitor

, you find that the

Printer Care

buttons are not activ e:

• Check that the interface cable is of the correct type. It must be a

standard, bi-directional IEEE 1284 B-type interface cable, no longer than 10 feet (3 meters)

. If you have any doubts, contact your computer dealer.

• Check that the interface cable is connected securely both to your printer and to your co mputer.

• If you are printing to the C15 over a network, the

Job Status

features are not

available. All

Printer Care

features are available except for the print cartridge

ink levels.

Table 5.1 Printer operation problems

(continued)

Problem Description/Corrective Action

Table 5.1 Page 2 of 4

Printer Problems

5-6 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Printer is not powered.

No power supply (The Indicator Light is not lit.)

1.Check that the printer is connected properly to the electrical power supply socket, or try another outlet.

2. Press

POWER

If the problem persis ts, unpl ug the printer, disconnect it from your computer and call the Xerox Customer Support Center.

Problems with connection to host.

• Check that your interface cable is of the correct type. It must be a

standard,

bi-directional IEEE 1284 B-type interface cable

. If you have any doubts,

contact your computer dealer.

• Make sure you have secured the interface connectors properly both to the printer and to the host.

• Make sure that bi-directional support for this printer is enabled.

- In Windows 95/98, check the

Details tab/Spool

settings.

- In Windows 3.1x, check the

C15 Spool Manager

settings.

• If you have an ECP-type computer, verify the printer port setting on it is LPT Printer Port. If necessary, change this setting as follows:

1. Right click on the

My Compute

r icon

2. Select

Properties

, then the

Device Manager

tab

3. Double click on

Ports

(COM&LPT)

4. Select Printer Port:

LPTx

Ports

(COM&LPT) does not offer a standard LPTx port or if the selection of this port does not solve your problem, you must change the LPT mode setting in your computer BIOS to either [Standard] or [Bi-directional]. For further information on the BIOS setting, refer to your computer documentation and/or contact your computer dealer.

Table 5.1 Printer operation problems

(continued)

Problem Description/Corrective Action

Table 5.1 Page 3 of 4

Printer Problems

Chapter 5: Troubleshooting ❖ 5-7

Test Page or Demo Page did not print.

1.Press

POWER

to switch the printer off, wait a few seconds and then press

POWER

again.

2.Repeat the correct key sequence

- Refer to

“Special Functions”

(page 3-7), or

- C lick the appropriate button on the

Printer Care

tab in the

Printer Monitor

If the

Indicator Light

flashes rapidly, either:

• There is no paper in the printer, or

• The print cartridge is not inserted correctly. (See

Chapter 4: M aintaining the

Printer

Table 5.1 Printer operation problems

(continued)

Problem Description/Corrective Action

Table 5.1 Page 4 of 4

Printer Problems

5-8 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Print Cartridge

Alignment

Whenever you insert or replace a print cartridge, you must always check the horizontal and vertical printing alignment to guarantee optimum printing quality.

You can also perform cartridge alignment if print quality is not satisfactory. For example: a solid black area prints with some white spots within it, or a color has shifted outside the designated area or has been superimposed over another color area.

Cartridge alignment takes about three minutes and requires at least two sheets of paper, one each for Test 1 and Test 2.

Windows 95/98

To align print cartridges under Windows 95/98:

Display the

Xerox DocuPrint C15 Properties

window.

Click on the

Printer Monitor

tab.

Click on the

Printer Care

tab.

Select

Align

Click OK and follow the alignment instructions.

Printer Problems

Chapter 5: Troubleshooting ❖ 5-9

Windows NT 4.0

To align print cartridges under Windows NT 4.0:

Windows 3.1x

To align print cartridges under Windows 3.1x:

Select the

Xerox DocuPrint Cartridge Utility

from the

Xerox

DocuPrint C15

program gr oup.

Click the

Continue

button.

Select

Align

Click OK and follow the alignment instructions.

Double click the

Main

icon in the

Program Manag e r

Double Click the

Print Manager

icon.

Select the

DocuPrint C15

printer driver from the list.

Select

Options/Printer Setup

from the menu bar.

Select the

DocuPrint C15

printer from the list.

Select the

Setup

button.

Click the

Paper/Output Tab

and click on the

Printer Monitor

button.

Select the

Printer Care

tab.

Click on the

Align

button and follow the alignment

instructions.

Printer Problems

5-10 ❖ Doc uPrint C15 Color Inkj et Prin ter User G uide

Alignment Procedure

Notes

1. This operation takes about 3 minutes and requires at least 2 sheets of paper. (The first sheet, for printing Test 1, can be re-inserted before you print Test 2.)

2. From the Te st 1 alignment, locate the letter under the alignment pattern that

comes closest

to forming perfectly straight lines. Enter that letter and click OK. Next, enter the number under the alignment pattern that

comes closest

to forming perfectly straight lines.

Enter that number and click OK.

3. From the Te st 2 alignment, locate the letter under the alignment pattern that

comes closest

to forming perfectly straight lines. Enter that letter and click OK. Next, enter the number under the alignment pattern that

comes closest

to forming a perfectly straight line.

Enter that number and click OK.

4. A third page will print for you to confirm your alignment selections. All the various alignment patterns should be comprised of reasonably straight lines.

5. If you are not satisfied with the alignment pattern, repeat the alignment procedure. If the lines are not printing completely, you may need to clean the print cartridges. See

“Cleaning Print Cartridges”

(page 4-7).

Appendix A: Printer Specifications ❖ A-1

Printer Specifications Appendix A

Printer Specifications

A-2 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Table A.1 DocuPrint C15 Features

Feature Description

Physical

Dimensions:

• Height: 6.69” (170mm)

• Width: 17.16” (436mm)

• Depth: 8.26” (210mm) Weight:

• 13.2 lb (6 kg)

Environmental

Temperature:

• 60 to 95

F (15 to 35oC)

Relative Humidity:

• 20% - 80% Sound level:

• Less than 49 dB in Fast printing mode

Electrical

Power Requirements:

• Multi voltage from 115 VAC -15% to 240 V, +10%; 50-60 Hz

• Energy Star Compliant Power Consumption:

• Printer off – maximum 2 watts

• Printer on standby – maximum 6 watts

• Typical printer operation – 26 watts

Table A.1 Page 1 of 3

Printer Specifications

Appendix A: Printer Specifications ❖ A-3

Print addressibility

Up to 1200 x 1200 dpi

Maximum print speed/pages per minute (ppm)

10 ppm in black 6 ppm in color

Fonts

Courier Orientation: Portrait and Landscape Pitch: 5, 10, 20 cpi Size: 6, 12 points Style: Upright (Italic 5, 10, 20 cpi)

Paper input

Main Tray with the following print material capabilities:

• 150 sheets, 20 lb (75 g/m

)

• 25 envelopes, 20 lb (75 g/m2)

• Up to 90 sheets special printing media, 24 lb (90 g/m

)

Auxiliary Tray:

• 10 sheets, 20 lb (75 g/m

)

• 3 envelopes, 20 lb (75 g/m2)

• Up to 10 sheets special printing media, 24 lb (90 g/m

)

Table A.1 DocuPrint C15 Features (continued)

Feature Description

Table A.1 Page 2 of 3

Printer Specifications

A-4 ❖ Do cuPrin t C15 Color Inkj et Prin ter U ser G uide

Paper output

Up to 60 printed sheets of paper,

20 lb (75 g/m

)

Media sizes

Legal, Letter, A4, A5, A6, B5, Executive, Folio, Statement, Envelope B5, Envelope C5, Envelope C6, Envelope DL, Envelope Com #10, Note Card 1, Note Card 2, Note Card A6, Custom: (Minimum: 5.9 x 5.85”/149.7 x 148.5mm; Maximum: 8.5 x 14”/ 216 x 256mm)

Printer memory

2 MB

Interface

Parallel (Bi-directional IEEE 1284 B-type)

Internal solutions ports

Printer software

CentreWare DP Printer Services that let you manage the printer from your computer when network-connected with the Xerox External Ethernet Adapter (optional). Supported in the following environments: Windows 3.1x, Windows 95/98, Windows NT4.0

Minimum system requirements

Windows 3.1x/95: 486 and 8 MB RAM Windows 98/NT 4.0: Pentium and 16 MB RAM

Table A.1 DocuPrint C15 Features (continued)

Feature Description

Table A.1 Page 3 of 3

Appendix B: Notices and Certifications ❖ B-1

Notices and CertificationsAppendix B

Electronic Emissi on Noti ces

B-2 ❖ DocuPr int C1 5 Colo r Ink jet Pr inter User G uide

Electronic Emission Notices

Witho ut an External

Ethernet Adapter

Installed

Federal Communications Commission (FCC) Compliance Information Statement

The DocuPrint C15 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy a nd , if not in stal le d and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installat ion.

Electronic Emiss ion Noti ces

Appendix B: Notices and Certifications ❖ B-3

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized ch anges or modifications to this equipment. Unauthorized changes or modifications could void the user's autho rity to operate this equipment.

To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

Electronic Emission Notices

B-4❖DocuPrint C15 Color Inkjet Printer User Guide

Industry Canada Compliance Statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Class “B” Product:

(Reference ICES-003 Annex)

This Class “B” digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe “B” est conforme à la norme NMB-003 du Canada.

European Community (EC) Directives Conformity

This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits.

A declaration of conformity with the requirements of the Directive has been signed by the manufacturer.

This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.

To assure compliance with EEC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable. Use of a substitute cable not properly shielded and grounded may result in a violation of EMC directives (89/336/EEC).

Electronic Emiss ion Noti ces

Appendix B: Notices and Certifications ❖ B-5

With an External

Ethernet Adapter

Installed

Federal Communications Commission (FCC) Compliance Information Statement

The DocuPrint C15 has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

Electronic Emission Notices

B-6❖DocuPrint C15 Color Inkjet Printer User Guide

Industry Canada Compliance Statement

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

European Community (EC) Directives Conformity

A declaration of conformity with the requirements of the Directive has been signed by the manufacturer.

This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.

To assure compliance with EEC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable. Use of a substitute cable not properly shielded and grounded may result in a violation of EMC directives (89/336/EEC).

When an External Eth ern et Adapter is installed, this is a Class A product. In a domestic envi ro nment, thi s product may cause radio interference, in which case the user may be required to take adequate measures.

Electronic Emiss ion Noti ces

Appendix B: Notices and Certifications ❖ B-7

The United Kingdom Telecommunications Act 1984

This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.

German Acoustics Statement

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO

9296.

Table B.11-Meter Average Sound Pressure, dBA

Quick Print Quality (300 dots per inch [dpi]

Normal Quality (600 dpi)

Printing 52 dBA 50 dBA Idling The printer is silent while idling.

Electronic Emissi on Noti ces

B-8 ❖ DocuPr int C1 5 Colo r Ink jet Pr inter User G uide

Energy Star

The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation.

Companies participating in this program introduce personal computers, printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent.

The DocuPrint C15 product meets the Energy Star guidelines for energy efficiency.

Index IX

Xerox Do cuPrin t C15 Colo r Inkj et Pr inter User G uide

Activate Dry Delay

Time

•

2-15

Automatic feed setting

•

2-7

Auxiliary Tray

Capacity

•

2-3,2-7

Envelopes

•

2-3

Plain paper

•

2-3

Special printing

media

•

2-3

•

2-12

Coated paper

•

2-15

Note cards

•

2-16

Photographic

paper

•

2-16

Transparencies

•

2-16

T-shirt

transfers

•

2-16

Media weights

•

2-4

Centronics parallel port

•

1-6

Character sets

•

1-5

Cleaning Print

Cartridges

•

4-7➝4-10

Coated paper

•

2-15

Components

•

1-7

Connectivity

•

1-6

Copies

Driver setting

•

3-2

Courier f o nt

•

1-4

Custom media sizes

•

2-6

Demo Page

Printing

•

3-7

DocuPrint C15 Printer

•

1-8

Driver settings

•

3-2

Printer Care

•

3-4

Envelopes

Loading in Auxiliary

Tray

•

2-12,2-15

Loading in Main

Tray

•

2-10➝2-11

Sizes

•

2-6

Error condition

indicators

•

5-2

Xerox DocuPrint C15 Color Inkjet Printer User Guide

Fast Quality

•

1-4

Fast/Save Ink

•

3-3

Feed Rollers

Cleaning

•

3-7

Feed sequence

Automatic setting

•

2-7

Manual setting

•

2-7

Font

Character sets

•

1-5

Orientation

•

1-4

Pitch

•

1-4

Size

•

1-4

Style

•

1-4

Grayscale

•

3-3

High Quality

•

3-3

HighQuality

•

1-4

Image setting

Driver setting

•

3-3

Intelligent color

•

1-4,3-3

Manual

•

1-4

Indicator Light

Location

•

1-7,3-5

States

•

3-8➝3-9

Instructions

Inside printer cover

•

3-10

On printer casing

•

3-10

Intelligent color

•

1-4

Interface Cable

•

1-6

Main Tray

•

2-8➝2-11

Media

•

2-7

Main Tray

Capacity

•

2-3

Envelopes

•

2-3

Plain paper

•

2-3

Special printing media

•

2-3

•

2-8➝2-11

Coated paper

•

2-15

Note cards

•

2-16

Photographic paper

•

2-16

Transparencies

•

2-16

T-shirt transfer s

•

2-16

Media weights

•

2-4

Manual

•

1-4,3-3

Manual feed setting

•

2-7

Manual Feeder Slot

Capacity

•

2-7

Loading single sheets

•

2-13

Media weights

•

2-4

Media

Supported types

•

2-4

Supported weights

•

2-4

Media selection tips

•

2-14

Media sizes

Custom

•

2-6

Envelopes

•

2-6

Note cards

•

2-6

Paper

•

2-5

Media weights

Auxiliary Tray

•

2-4

Main Tray

•

2-4

Manual Feeder Slot

•

2-4

Moving the printer

•

5-2

Normal Quality

•

1-4,3-3

Note card sizes

•

2-6

Note cards

•

2-16

Orientation

•

3-2

Driver setting

•

3-2

Xerox Do cuPrin t C15 Colo r Inkj et Pr inter User G uide

Output

Driver setting

•

3-2

Output Tray

Capacity

•

2-3

Paper Feed Rollers

Cleaning

•

3-7

Paper size

Driver setting

•

3-3

Paper sizes

•

2-5

Paper source

Driver setting

•

3-4

Paper type

Driver setting

•

3-3

Parallel port

•

1-6

Photograp h ic paper

•

2-16

Plain paper

•

1-4

Power Button

Functions

•

3-6➝3-7

Location

•

1-7,3-5

Print Cartridges

Alignment

•

5-8➝5-10

Windows NT 4. 0

•

5-9

Windows 3.1x

•

5-9

Windows 95/98

•

5-8

Care and precautions

•

4-2

Cleaning

•

3-7,4-7➝4-10

Moving carriage

•

3-7

Removing and replacing

•

4-3➝4-6

Print quality

Driver setting

•

1-4,3-3

Printer

Parallel port connectivity

•

1-6

Printer capa city

Auxiliary Tray

•

2-3

Main Tray

•

2-3

Output Tray

•

2-3

Printer Care

Functions

•

3-4

Printer components

Auxiliary Tray

•

1-7

Documentation

•

1-7,1-8

DocuPrint C15 CD-ROM

•

1-7

Indicator Light

•

1-7

Inkjet Cartridges

•

1-7

Main Tray

•

1-7

Manual Feeder Slot

•

1-7

Output/Auxiliary Tray

•

1-7

Power Button

•

1-7

Power Cord

•

1-7

Resume Button

•

1-7

Printer driver

•

1-6

Printer driver settings

•

3-2

Copies

•

3-2

Image setting

•

3-3

Output

•

3-2

Paper size

•

3-3

Paper source

•

3-4

Paper type

•

3-3

Print quality

•

3-3

Printer Care

•

3-4

Printer Monitor

•

3-4

Printer features

Speed

•

1-3

Printer font

•

1-4

Printer Monitor

Activate Dry Delay Time

•

2-15

Driver setting

•

3-4

Printer operator panel

•

3-5

Printer port

•

1-6

Printer problems

•

5-4➝5-7

Troubleshooting

Connectivity pro b lems

•

5-6

Demo page does not print.

•

5-7

Operational problems

•

5-5,5-6

Print quality problems

•

5-4

Printer Care problems

•

5-5

Test page does not print

•

5-7

Printer resolution

•

1-4

Printing

Demo Page

•

3-7

Test Page

•

3-7

Quick Installation Guide

•

1-8

Xerox DocuPrint C15 Color Inkjet Printer User Guide

Recommended media

Media weights

•

2-4

Removing and replacing print

cartridges

•

4-3➝4-6

Resident font

•

1-4

Resolution

•

1-3,1-4

Fast Quality

•

1-4

High Quality

•

1-4

Image Setting

•

1-4

Normal Quality

•

1-4

Resume Button

Functions

•

3-6➝3-7

Location

•

1-7,3-5

Single sheets

Loading in Manual Feeder

•

2-13

Small Format Media Guide

•

2-10

Software License Agreement

•

1-8

Special printing media

Selection criteria

•

2-15

Supplies/ Options Guid e

•

1-8

Test Page

Printing

•

3-7

Transparencies

•

2-16

Transporting the printer

•

5-2

T-shirt transfers

•

2-16

User Guide

•

1-8

Xerox DocuPrint C15 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual