Xerox DocuPrint C15 User Manual

The Xerox DocuPrint C15 Color Inkjet Printer
User Guide Version 1.0
Copyright © 1999 Xerox Corporation. All Rights Reserved. Copyright protection claimed includes all forms of matters of
XEROX®, The Document Compa ny®, the styliz ed X, Do cu Pr in t, and C15 are trademarks of Xerox Corporation or its subsidiaries.
PCL, HP, and LaserJet are trademarks of Hewlett-Packard Company. IBM is a trademark of International Business Machines Corporation. Microsoft, Microsoft Windows, Microsoft Word, MS, and MS-DOS are trademarks of Microsoft C orpor a tion. U nive rs is a tra dem ark of Linotype AG or its subsidiaries. WordPerfect is a trademark of Corel Corporation. Centronics is a trademark of Centronics Corporation. Macintosh and TrueType are trademarks of Apple Computer, Incorporated. OnPage is a trademark of COMPUTER:ap plicatio ns , In c. A ll othe r pro duct na me s are trademarks/tradenames of their respective owners.
PCL is a trademark of the Hewlett-Packard Com pany. This printer contains an emulation of the Hewlett-Packard PCL command language, recognizes HP PCL commands, and processes these commands in a manner comparable with Hewlett-Packard LaserJet printer products.
Notice
Specifications describ ed in this publication are subject to chang e without notice. Use of some features may be limited by your hardware or software configuration. Contact your dealer or Xerox for details.
Safety
Information
If your product is not m ar k ed wit h this symbol , it MUST be connected to an electrical outlet that is grounded properly.
The power cord must be connected to an electrical outlet that is near the product and easily accessible.
Refer service or repairs, other than those described in the operating instructions, to a professional service person.
This product is designed, tested and approved to meet st ri ct global safety standards with the use of specific Xerox components. The safety features of some parts may not always be obvious. Xerox is not responsible for the use of other replacement parts.
Contents i
Contents TOC-1
Safety Notes ................................................................ 1
Note, Caution and Warning Symbols...................................... 2
Electrical Safety ...................................................................... 3
Maintenance Safety................................................................ 4
Operational Safety ................................................................. 5
Chapter 1
Getting to Know Your Printer
.......... ...................... ..
1-1
Introduction ............ .......................................................... .. 1-2
Printer Features ................................................................... 1-3
Print Speed ......................................................................1-3
Resolution........................................................................ 1-3
Resolutions with Selected Media .......................................1-4
Resident Font ...................................................................1-4
Character Sets.................................................................. 1-5
Connectivity.....................................................................1-6
Printer Driver Software ..................................................... 1-6
Printer Components.............................................................1-7
DocuPrint Documentation ...................................................1-8
Printer Documentation .....................................................1-8
TOC-2 Xerox DocuPrint C15 Color Inkjet Printer User Guide
DocuPrint C15 Printer CD.................................................1-8
Chapter 2
Loading Print Media
...............................................
2-1
Printer Capacity................................................................... 2-3
Main Tray..... ....... ...... ....... ...... ...... ....... ............................ 2-3
Auxiliary Tray...................................................................2-3
Output Tray.....................................................................2-3
Recommended Media ..........................................................2-4
Media Weights................................................................. 2-4
Media Sizes...................................................................... 2-5
Loading Media....................................................................2-7
Feed Sequence..................................................................2-7
Loading the Main Tray ........................................................2-8
Loading Standard Size Media...........................................2-8
Loading Envelopes or Small Format Media ...................... 2-10
Loading the Auxiliary Tray .................................................2-12
Standard Size Paper.......................................................2-12
Envelopes and Narrow Media.........................................2-12
Loading Single Sheets........................................................2-13
Media Selection Tips..........................................................2-14
Special Printing Media.................................................... 2-15
Envelopes.......................................................................2-15
Coated Paper.................................................................2-15
Photographic Paper........................................................2-16
Transparencies............................................................... 2-16
T-shirt Transfers.............................................................2-16
Note Cards ....................................................................2-16
Chapter 3
Printing
...................................................................
3-1
Printer Driver Settings.......................................................... 3-2
Driver Features.................................................................3-2
Operator Panel Features ...................................................... 3-5
Printer Buttons ....................................................................3-6
Contents TOC-3
Basic Functions.................................................................3-6
Special Functions..............................................................3-7
Indicator Light..................................................................3-8
Instructions on the Printer..................................................3-10
On the Printer Casing.....................................................3-10
Inside of Cover .................. ...... ...... ....... ...... ....... ...... ....... 3-10
Chapter 4
Maintaining the Printer
.......... .. .............. .................
4-1
Print Cartridge Care and Precautions ...................................4-2
Removing and Replacing Print Cartridges.............................4-3
Cleaning Print Cartridges.....................................................4-7
Chapter 5
Troubleshooting
......................................................
5-1
Introduction ........................................................................ 5-2
Error Condition Indicators.................................................5-2
Transporting the Printer ................................................... 5-2
Printer Problems..................................................................5-3
Printer Operation Problems...............................................5-4
Print Cartridge Alignment.................................................5-8
Alignment Procedure Notes ..... ...... ....... ...... ....... ...... .......5-10
Appendix A
Printer Specifications
.......... ................. .................. ..
A-1
Appendix B
Notices and Certifications
.......................................
B-1
Electronic Emission Notices ......... ...... ................................... B-2
Without an External Ethernet Adapter Installed................. B-2
With an External Ethernet Adapter Installed...................... B-5
TOC-4 Xerox DocuPrint C15 Color Inkjet Printer User Guide
Safety Notes❖ 1
Safety Notes
The Xerox DocuPrint C15 Color Inkjet Printer and its recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.
Note, Caution and Warning Symbols
2 DocuPrint C15 Color Inkjet Printer User Guide
Note, Caution and Warning Symbols
Throughout this User Guide and the other DocuPrint guides, several symbols are used to emphasize useful, important and critical information. They are as follows:
When these symbols are used within a step they are smaller, but equally important.
This symbol indicates particularly useful or helpful information about your printer.
This symbol indicat es a cauti on ag ai nst pe rformi ng any action that may damage your printer or degr a de performanc e.
This symbol indicates a warning against performing any action that may lead to physical injury.
Electrical Safety
Safety Notes 3
Electrical Safety
Use the power cord supplied with your DocuPrint C15
printer.
Do not place the printer where people may step on the
power cord.
Do not place objects on the power cord.
Do not o verride or disable electrical or mechanical
interlocks.
Do no t block or cover slots and openings on the
printer. W ithout adequate ventilation, th e printer may overheat.
If you notice unusual noises or odors, Power Off the
printer immediately and disconnect the power cord from the electrical outlet. Call the Xerox Customer Support Center to correct the problem.
If you notice that the power cord is damaged or that
the printer may have been accidentally damaged, Power Off the printer immediately, disconnect the power cord and call the Xerox Customer Support Center
Do not push objects into slots and openings on the printer . Making contact with a voltage point or shorting out a part could r esult in fire or electrical shock.
Maintenance Safety
4 DocuPrint C15 Color Inkjet Printer User Guide
Maintenance Sa fety
Do not attempt any maintenance procedure that is no t
specifically described in the documentation supplied with your printer.
Do not use aerosol cleaners. The use of unapproved
supplies can cause poor performance an d could create a dangerous situation.
Do not let dust accumulate on the printer; use a
slightly damp cloth to remove dust.
Use the supplies and cleaning materials only as
directed in this manual. Keep all these ma terials o ut of the reach of children.
Do not re mo ve the covers or guards that are fastened
with screws unless you are installing optional equipment. There are no parts that you can maintain or service behind these covers.
Follow the maintenance procedures provided in
Chapter 4.
Operational Safety
Safety Notes 5
Operational Safety
Your Xerox printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examinat ion, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer.
Use the materials and supplies specifically designed for
your printer . The use of unsuitable materia ls may result in poor performance and possibly a hazardous situation.
Follow all warnings and instructions marked on, or
supplied with, the printer.
Place the printer in a dust free area where the
temperature range is 60 to 95
o
F (15 to 35oC) and the
relative humidity is 20 to 80%.
Choose a location for the printer with sufficient space
around it for operation and maintenance.
Place the printer in an area where there is adequate
space fo r ve nt ilation and servici ng. The recomme n d ed spacing is 10 in. (25cm) behind the printer, 10 in. (25 cm) on either side of the printer, and 24 in. (61 cm) in front of the printer.
Do not subject your printer to severe changes in
temperature and/or humidity.
Operational Safety
6 DocuPrint C15 Color Inkjet Printer User Guide
Do not place the printer near a heat source or in direct
sunlight.
Do not place the printer in line with the cold air flow
from an air-conditioning system.
Place the printer on a level, solid surface with adequate
strength for the weight of the machine. The weight of the machine without any packing materials is 13.2 lb (6 kg).
If you plan to move the printer, always make sure that
the print cartridge carrier is in its rest position. To ensure this, Power Off your printer before you Power Off your computer.
Take care not to drop your printer.
Repack your printer in its original carton, whenever
possible, to transport or ship it. Be sure to remove the ink cartridges before packing the printer.
Frequent operation of the Power switch is not
recommended.
Do not Power Off the printer while pri nting.
Do not move the printer while printing.
Chapter 1: Getting to Know Your Printer 1-1
Getting to Know Your Printer Chapter1
Introduction
.....................................................................
1-2
Printer Features
................................................................
1-3
Print Speed .................................................................... 1-3
Resolution ...................................................................... 1-3
Resolutions with Selected Media ..................................... 1-4
Resident Font ................................................................. 1-4
Character Sets ................................................................ 1-5
Connectivity .............. ..................................................... 1-6
Printer Driver Software ................................................... 1-6
Printer Components
.........................................................
1-7
DocuPrint Documentation
........................... ............. ........
1-8
Printer Documentation ................................................... 1-8
DocuPrint C15 Printer CD ............................................... 1-8
Introduction
1-2 Do cuPrin t C15 Color Inkj et Prin ter U ser G uide
Introduction
In this chapter , you will become familiar with the features of your printer and learn where to locate specific printer parts.
Before you use your printer, make sure that you perform all of the steps outlined in the
Quick Installation Guide
that came with your printer and that you connect the printer to your computer and a power source.
Printer F eatures
Chapter 1: Getting to Know Your Printer 1-3
Printer Features
Your DocuPrint C15 has many features that will help you achieve the printing results you need for your specific print job. This section will help you become familiar with your printer’s features and capabilities.
Print Speed
Throughput for the printer in a Windows environment is up to 10 pages per minute (black) and up to 6 pages per minute (color).
Actual throughput may vary depending upon the print mode, the software application and the type of computer used.
Resolution
Printer resolution can be set at three levels:
•Fast
Normal (600 x 600 dpi)
High Quality (1200 x 1200 dpi)
Printer Features
1-4 Do cuPrin t C15 Color Inkj et Prin ter U ser G uide
Resolution s w it h
Selected Media
Table 1.1 lists resolution for selected media depending upon the image setting and the quality selected from the print driver.
Resident Font
The resident Courier font on the printer has these characteristics:
Orientation: Portrait, Landscape
Pitch: 5, 10, 20 cpi
Size: 6, 12 points
Style: Upright (Italic 5, 10, 20 cpi)
Table 1.1 C15 Resolutions with selected media
Media Type Image Setting Fast Quality Normal Quality High Quality
Plain paper
Intelligent color Manual
300 dpi
1
300 dpi
1
600 dpi 600 dpi
600 dpi 600 dpi
Transparency
Intelligent color Manual
n/a n/a
600 dpi 600 dpi
600 dpi 600 dpi
Coated paper
Intelligent color Manual
n/a n/a
600 dpi 600 dpi
600 dpi 1200 dpi
Photographic paper
Intelligent color Manual
n/a n/a
600 dpi 600 dpi
600 dpi 1200 dpi
T-shirt transfer paper
Intelligent color Manual
n/a n/a
600 dpi 600 dpi
600 dpi 600 dpi
1
600 x 300 dpi resolution
Printer F eatures
Chapter 1: Getting to Know Your Printer 1-5
Character Sets
The following table lists the supported character sets for the DocuPrint C15 printer.
Table 1.2 Supported character sets
Character sets Character sets
CP 210 Greece ISO 11 - Sweden Names CP 437 International ISO 14
-
JIS ASCII
CP 850 Multilingual ISO 15 - Italy CP 851 Greece ISO 16
-
Portugal
CP 852 Latin 2 ISO 17 - Spain CP 857 T urk ey ISO 21 - Germany CP 860 Portugal ISO 60 - Norway 1 CP 862 Hebrew ISO 61 - Norway 2 CP 863 French Canadian ISO 69 - France CP 866 Cyrillic Legal ECMA - 94 Latin 1 PC Abicomp International ISO 2
-
IRV PC Abicomp Portugal ISO 4 - United Kingdom PC 8 Denmark/Norway ISO 6 - ASCI Roman 8 ISO - Sweden UNIX International
Printer Features
1-6 Do cuPrin t C15 Color Inkj et Prin ter U ser G uide
Connectivity
The DocuPrint C15 comes with a Centronics parallel port that accepts a standard, bi-directional IEEE 1284 B-type interface cable
.
The printer’s parallel port supports Windows 95/98 Plug and Pla y standards.
Printer Driver
Software
Printer driver software is loaded on your computer during installation. The printer driver gives you access to all its features through easy-to-use property sheets.
Printer Co mponents
Chapter 1: Getting to Know Your Printer 1-7
Printer Components
The major components of the DocuPrint C15 are indicated in Figure 1.1 below.
Figure 1.1 DocuPrint C15 printer components
1
Power Button
2
Resume Button
3
Indicator Light
4
Power Cord
5
Main Tray
6
Output/Auxiliary Tray
7
Manual Feeder Slot
8
Two Inkjet Print Cartridges (Color and Black)
9
DocuPrint C15 CD-ROM
10
Documentation
4
9
1
2
10
5
6
8
3
7
DocuPrint Documentation
1-8 Do cuPrin t C15 Color Inkj et Prin ter U ser G uide
DocuPrint Documentation
Printer
Documentation
Your DocuPrint C15 was packaged with the following pieces of printed documentation:
Quick Installatio n Guide
which shows you how to
get your printer up and running
User Guide
(this book) which provides you with the
information needed to use your printer
Supplies/Opt ions Guide
which lists consumables for
your printer
Softwar e License Agr eement
DocuPrint C15 Printer
CD
Your DocuPrint C15 was also packaged with a CD that contains the following information:
User Guide
(electronic version of this book)
•Printer Drivers
The majority of driver documentation is provided via the Help files included with the drivers.
Since the DocuPrint C15 CD contains so much important information, please ensure that you store it in a safe place.
Chapter 2: Loading Pri nt Media 2- 1
Loading Print Media Chapter2
Printer Capacity
...............................................................
2-3
Main Tray ........... ...... ....... ...... ...... ....... ...... ..................... 2-3
Auxiliary Tray ................................................................. 2-3
Output Tray ................................................................... 2-3
Recommended Media
.......................................................
2-4
Media Weights ............................................................... 2-4
Media Sizes .................................................................... 2-5
Loading Media
.................................................................
2-7
Feed Sequence ................................................................ 2-7
Loading the Main Tray
....................................................
2-8
Loading Standard Size Media ......................................... 2-8
Loading Envelopes or Small Format Media .................... 2-10
Loading the Auxiliary Tra y
.......................... ...................
2-12
Standard Size Paper ..................................................... 2-12
Envelopes and Narrow Media .............. ......................... 2-12
Loading Single Sheets
.....................................................
2-13
Media Selection Tips
.......................................................
2-14
Special Printing Media .................................................. 2-15
Envelopes .................. ............................................. ...... 2-15
Coated Paper ............................................................... 2-15
Loading Print Media
2-2 Do cuPrin t C15 Color Inkj et Prin ter U ser G uide
Photographic Paper ...................................................... 2-16
Transparencies ....................... ...................................... 2-16
T-shirt Transfers ........................................................... 2-16
Note Cards .................................................................. 2-16
Printer Ca pacity
Chapter 2: Loading Pri nt Media 2- 3
Printer Capacity
This chapter will help you understand what kinds of media you can use with the DocuPrint C15 and how to properly load pap er and other media to create the documents you need.
Main Tray
The Main Tray capacity is:
Plain paper: Up to 150 sheets 20 lb (75 g/m
2
)
Envelopes: Up to 25 envelopes 20 lb (75 g/m
2
)
Special printing media: U p to 90 sheets 24 lb (90 g/m
2
)
Auxiliary Tray
The Auxiliary Tray capacity is:
Plain paper: Up to 10 sheets 20 lb (75 g/m
2
)
Envelopes: U p to three en velopes 20 lb (75 g/m
2
)
Special printing media: Up to 10 sheets 24 lb (90 g/m
2
)
Output Tray
Output Tray capacity is 60 printed sheets 20 lb (75 g/m2).
If paper is loaded in the Auxiliary Tray, th e printer w ill use it be fore it uses the paper that is loaded in the Main Tray.
Recommended Media
2-4 Do cuPrin t C15 Color Inkj et Prin ter U ser G uide
Recommended Media
The C15 supports printing on:
Plain paper
Transparencies
High resolution/coated papers
Photo/glossy papers
Envelopes
•Note cards
•T-Shirt transfers
Media Weights
The C15 supports the following media weights:
Main and Auxiliary Trays
Paper: 16-36 lb (60-135 g/m2)
Envelopes: 20-27 lb (75-100 g/m
2
)
Manual Feeder Slot
Paper: 16-52 lb and 108 lb Index (60-200 g/m2)
Envelopes: 20-27 lb (75-100 g/m
2
)
Recommended Media
Chapter 2: Loading Pri nt Media 2- 5
Media Sizes
Table 2.1 lists the media sizes acceptable to the printer.
The printer cannot detect the size of the media you are inserting. Always verify that the size of the media you use corresponds to the setting in your printer driver.
Table 2.1 Acceptable media sizes
Media Size Dimensions
Legal 8.5 x 14” Letter 8.5 x 11” A4 210 x 297mm A5 148.5 x 210mm A6 105 x 148mm B5 182 x 257mm Executive 7.25 x 10.5” Folio 8.5 x 13” Statement 5.5 x 8.5”
Table 2.1 Page 1 of 2
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