Xerox DOCUCOLOR 12 User Manual

DOCUCOLOR 12
COPIER/PRINTER
USER GUIDE
©
1999 Xerox Corporation. All rights reserved.
Copyright protection cl aimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafte r granted, including without limitation, material generated from the software programs that are displayed on the screen such as styles, templat es, icons, screen displays, looks, etc.
®
Xerox
, The Document Company®, the stylized X, and all Xerox product names and product numbers mentioned in this publi cation are registered trad ema rks of Xerox Corporation. Xerox Canada is a licensee of all the trademarks. Other company brands and product names may be trademarks or registered trademarks of their respective companies and are also acknowledged.
®
PANTONE
Colors generated by the DocuColor 12 are four and/or three-color process simulations and may not match PANTONE­identified solid color standards. Use current PANTONE Color Reference Manuals for accurate color.
®
PANTONE
Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified licensees.
®
PANTONE Pantone, Inc.
and other Pantone, Inc. trademarks are the property of
©
Pantone, Inc., 1988.
Changes are periodical ly made to this doc ument. Techni cal updat es will be included in subsequent edit ions.
Printed in the United S tates of America.
Safety Notes
The Xerox DocuColor 12 copier/prin ter and the recommended maintenance supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operati on of your copier/printer.

Electrical safety

Use only the power cord supplied with this
equipment.
Plug the power cord directly into a correctly
grounded electrical outlet. Do not use an extension cord. If you do not know whether or not an outlet is grounded, consult a qualified electrician
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Do not use a ground adapter plug to connect
this equipment to an el ectrical out let that l acks a ground connection terminal.
WARNING: You may get a severe electrical shock if the outlet is not correctly grounded.
Do not place the copier/print er where people
may step on or trip on the power cord. Do not place objects on the power cord.
Do not override or disable electrical or
mechanical interlocks.
Do not obstruct the ventilation openings.
These openings are provided to prevent overheating of the machine.
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DOCUCOLOR 12 USER GUIDE III SAFETY NOTES
WARNING: Never push objects of any kind into slots or openings on this equipment. Making a
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contact with a voltage point or shorting out a part could result in fire or electrical shock.
If any of the following conditions occur, switch
off the power t o the machine immediately and disconnect the power cord from the electrical outlet. Call an authorized Xerox service representati ve to cor rect the problem.
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The machine emits unusual noises or
odors.
The power cord is damaged or frayed. A wall panel circuit breaker, fuse, or other
safety device has been tripped.
Liquid is spilled into the copier/printer. The machine is exposed to water. Any part of the machine is damaged.
Disconnect Device
The power cable is the disconnect device for this equipment. It is attached to the back of the machine as a plug-in device. To remove all electrical power from the machine, disconnect th e
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power cable from the electrical outlet.
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SAFETY NOTES IV DOCUCOLOR 12 USER GUIDE

Laser safety

CAUTION: Use of controls, adjustments, or procedures other than thos e specified in this documentation may result in a hazardous exposure to laser radiat ion.
This equipment complies with internati onal safety standards. Wit h specif ic regar d t o laser s afe ty, the equipment complies with performance standards for laser product s set by government, national, and international agencies as a Class 1 laser product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance.
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DOCUCOLOR 12 USER GUIDE V SAFETY NOTES
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Maintenance safety

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Do not attempt any maintenance procedure
that is not specifically described in the documentation that is supplied with your copier/printer.
Do not use aerosol cleaners. The use of
supplies that are not approved may cause
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poor performance of the copier/printer , and could create a dangerous condition.
Use the supplies and cleaning materials only
as directed in this manual. Keep all of t hese materials out of the reach of children.
Do not remove the covers or guards that are
fastened with screws. There are no parts behind these covers that you can maintain or service.
Do not perform any maintenance procedures unless you have been trained to do them by a Xerox representative or unless a procedure is specifically described in one of the copier/printer manuals.
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SAFETY NOTES VI DOCUCOLOR 12 USER GUIDE

Operational safety

Your Xerox equipment and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines will help ensure the continued safe operation of your copier/prin ter:
Use the materials and supplies specifically
designed for your copier/printer. The use of unsuitable materials may result in poor performance of the machine and possibly a hazardous situatio n.
Follow all warnings and instruct ions that are
marked on or supplied with the machine.
Place the machine in a room that provides
adequate space for ventilation and servicing.
Place the machine on a level, solid surface
(not on a thick pile carpet) t hat has adequate strength to support the weight of the machine.
Do not attempt to move the machine. A
leveling device that was lowered when your machine was installed may damage the carpet or floor.
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Do not locate the machine near a heat source.
Do not locate the machine in direct sunli ght.
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DOCUCOLOR 12 USER GUIDE VII SAFETY NOTES
Do not locate the machine i n line wit h the col d air flow from an air conditioning system.
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Do not place containers of cof fee or other
liquid on the machine.
Do not block or cover the slots and openings
on the machine. Without adequate ventilat ion, the machine may overheat.
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mechanical interlock devices.
WARNING:Be careful when working in areas identified with this warni ng symbol. These areas may be very hot and could cause personal injury.
If you need any additional safety information concerning the machi ne or mater ials, cont ac t your Xerox representative.
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Ozone safety

This product produces ozone during normal operation. The ozone is heavier than air, and the quantity is dependent on copy volume. Provi ding the correct environmental parameters, as
Do not attempt to override any elect ri cal or
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specified in the Xerox inst allation procedures, ensures that concentration levels meet safe limits.
If you need additional informati on about ozone, request the Xerox publication, OZONE, 600P83222, by calling 1-800-828-6571 in the USA. For a French language version, call 1-800­828-6571 in the USA, then press 2.
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SAFETY NOTES VIII DOCUCOLOR 12 USER GUIDE
Notices
Radio Frequency Emissions
This equipment has been tested and found to compl y wit h the limits for a Class B digit al devi ce, pursuant t o Part 15 of the FCC Rules. These limits are designed to provi de reasonable protection against harmful interference in a residential inst allation. This equipment generates, uses, and can radiate radi o frequency energy and, i f not inst alled and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular inst allation. If this equi pment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receivi ng antenna.
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FCC
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Increase the separation between the
equipment and receiver.
Connect the equipment into an outlet on a
circuit dif ferent from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV
technician for help.
Changes or modifications to this equi pment not specifically approved by the Xerox Corporation may void the authority granted by the FCC to operate this equipment.
DOCUCOLOR 12 USER GUIDE IX NOTICES
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Shielded cables must be used with this equipment to maintain com p li a nc e wi th F C C re gulations.
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In Canada

This digital appar atus does not exceed the Class B limits for radio noise emissions from digital apparatus as defined in the Radio interference regulations of Industry Canada.
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FCC
The following applies to the product when equipped with the Token Ring or Banyan Vines connectivity options :
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This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of t he FCC Rules. These li mits are designed to provide reasonable protection against harmful interf erence when the equipment is operated in a commercial environment. This equipment generates, uses, and can rad iate radi o frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operat ion of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.
Changes or modifications to this equi pment not specifically approved by the Xerox Corporation may void the users authority to operate this equipment.
Shielded cables must be use d wit h thi s equi pment to maintain compliance with FCC regulations.

In Canada

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This digital appar atus does not exceed the Class A limits for radio noise emissions from digital apparatus as defined in the Radio interference regulations of Industry Canada.
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NOTICES X DOCUCOLOR 12 USER GUIDE

Safety Extra Low Voltage Approval

The Xerox DocuColor 12 copier/printer is in compliance with various governmental agencies and national safety regulations. All system ports meet the Safety Extra Low Voltage (SELV) circui ts for connection to customer-owned devices and networks. Additions of customer-owned or third­party accessori es that are attached to the copier/ printer must meet or exceed the requirements listed above. All modules that require external connection must be installed per the DocuColor 12 installation procedure.
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DOCUCOLOR 12 USER GUIDE XI NOTICES
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Certifications . . . in Europe

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The CE marking that is applied to this product symbolizes Xerox Europes Declaration of
Conformity with the following appli cable Direc tives of the European Union as of the dates indicated:
January 1, 1995: - Council Directive 73/23/EEC amended by Council Directive 93/68/EEC,
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approximation of the laws of the member states related to low voltage equipment .
January 1, 1996: - Council Directive 89/336/EEC, approximation of the laws of the member states related to electromagnetic compatibility.
Changes or modifications to this equi pment not specifically approved by Xerox Europe may void the users authority to operate the equipment.
Shielded cables must be use d wit h thi s equi pment to maintain compliance with the EMC Directive 89/ 336/EEC.
This equipment is not primari ly intended for us e in a domestic environment.
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A full declaration, defining the relevant Directives and referenced standards, can be obtained from your Xerox Europe represe ntative.
WARNING: In order to allow this equipment to operate in proximity to Industrial, Scientific and
Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or
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special mitigation measures t aken.
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NOTICES XII DOCUCOLOR 12 USER GUIDE
The following applies to the product when equipped with Token Ring or Banyan Vines connectivity options :
WARNING:This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
Changes or modifications to this equi pment not specifically approved by Xerox Europe may void the users authority to operate the equipment.
Shielded cables must be use d wit h thi s equi pment to maintain compliance with the EMC Directive 89/ 336/EEC.
WARNING: In order to allow this equipment to operate in proximity to Industrial, Scientific and
Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or special mitigation measures t aken.
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DOCUCOLOR 12 USER GUIDE XIII NOTICES
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It’s Illegal . . . in the USA

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Congress, by st atute, has forbidden the copy ing of the following subject s under certain circumstances. Penalt ies of fine or imprisonment may be imposed on those guilty of making such copies.
1. Obligations or Securities of the United States Govern-
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ment, such as: Certificates of Indebtedness National Bank Currency
Coupons from Bonds Federal Reserve Bank Notes Silver Certificates Gold Certificates United States Bonds Treasury Notes
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Federal Reserve Notes Fractional Notes Certificates of Deposit Paper Money Bonds and Obligations of certain agencies of the
government, such as FHA, etc. Bonds. (U.S. Savings Bonds may be photo-
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graphed only for publicity purposes in connec­tion with the campaign for the sale of such bonds.)
Internal Revenue Stamps. (If necessary to copy a legal document on which there is a canceled revenue stamp, this may be done, provided the reproduction of the document is performed for legal purposes.)
Postage S tamps, canceled or uncanceled. (For philatelic purposes, Post age S t amps may be photographed, provi ded the reproducti on is in black and white and is less than 75% or more than 150% of the linear dimensions of the original.)
Postal Money Orders.
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Bills, Checks, or Drafts of money drawn by or upon authorized officers of the United States.
St amps and other representativ es of value, of whatever denomination, which have been or may be issued under any Act of Congress.
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NOTICES XIV DOCUCOLOR 12 USER GUIDE
2. Adjusted Compensation Certificates for Veter­ans of the World W ars.
3. Obligations or Securities of any Foreign Gov­ernment, Bank, or Corporation.
4. Copyrighted material, unless permission of the copyright owner has been obtained or the copying falls within the “fair use or library reproduction right s provi sions of the copyri ght law . Further information of these provisions may be obtained from the Copyright Off ice, Library of Congress, W ashi ngton, D. C. 20559. Ask for Circular R21.
5. Certificates of Citizenship or Naturalization. (Foreign Naturalization Certificates may be photographed.)
6. Passports. (Foreign Passports may be photo­graphed.)
7. Immigration Papers.
8. Draft Registration Cards.
9. Selective Servi ce Induction Papers that bear any of the following Registrants information:
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Earnings or Income Dependency Status Court Record Previous military ser vice Physical or mental conditio n Exception: U.S. Army and Navy discharge
certificates may be photographed.
10. Badges, Identification Cards, Passes, or Insignia carried by Mili tary or Naval personn el, or by members of the various Federal Depart­ments, such as FBI, Treasury, etc. (unless photograph is ordered by the head of such department or bureau.)
Copying the following is also prohibited in certain states: Automobile Licenses - Drivers Licens es ­Automobile Certificates of Title.
The above list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your attorney.
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DOCUCOLOR 12 USER GUIDE XV NOTICES
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Its Illegal . . . in Canada

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Parliament, by statute, has forbidden the copying of the following subjects under certain circumstances. Penalties of fines or imprisonment may be imposed on those guilty of making such copies.
1. Current bank notes or current paper money.
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2. Obligations or securities of a government or bank.
3. Exchequer bill paper or revenue paper.
4. The public sea l of Can ada or of a p rovince , or t he s eal of a public body or authority in Canada, or of a court of law.
5. Proclamations, or ders, regula tions or appoi ntments, or notices thereof (with i ntent to falsely cause same to purport to have been printed by the Queens Print er for Canada, or the equivalent printer for a province).
6. Marks, brands, seals, wrappers or design s used by or on behalf of the Government of Canada or of a prov­ince, the government of a state other than Canada or a department, board, Commission or agency estab­lished by the Government of Canada or of a province or of a government of a state other than Canada.
7. Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a prov­ince or by the government of a state oth er than Can­ada.
8. Documents, registers or records kept by public offi-
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cials charged with the duty of making or issuing certi­fied copies thereof, wher e the copy falsely purports to be a certified copy thereof.
9. Copyrighted mater ial or trademarks of any manner or kind without the consent of the copyright or trademark owner.
10. The above list is provided for your convenience and assistance, but it is not al l i nclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your solicitor.
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NOTICES XVI DOCUCOLOR 12 USER GUIDE

Environmental Notices . . . in the USA

As an ENERGY STAR® partner, Xerox Corporation has de termined that thi s copier/print er
model meets the ENERGY STAR energy effici ency.
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ENERGY STAR
is a US registered trademark.
®
guidelines for
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The ENERGY STAR program is a team effort between the Environment Protection Agency and the office equipment industry to promote energy­efficient personal computers, monitors, printers, fax machines and copiers. Reduci ng the energy consumption of this equipment will help combat smog, acid rain and long-term changes to the climate by decreasing the emissi ons that result from generating electricity.
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DOCUCOLOR 12 USER GUIDE XVII NOTICES
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Environmental Notices . . . in Canada

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As a participan t in the Envir onmental Choice program, Xerox Corporation has determined that this copier/pri nter model meets the En vir onmental Choice guidelines for energy efficiency.
Environment Canada established the Environmental Choice program in 1988 to help
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consumers identify environmentally responsible products and services. Copier, printer and fax products must meet energy efficiency and emissions criteria, and exhi bit compatibility with recycled supplies. Cu rrently, Environmental Choice has more than 1600 approved product s and 140 licensees. Xerox has been a leader in offering EcoLogo appr oved products. In 1996, Xerox became the first company licensed to use the Environmental Choice EcoLogo for its copiers printers, and fax machines.
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NOTICES XVIII DOCUCOLOR 12 USER GUIDE
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Contents
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Safety Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Electrical safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Maintenance safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Operational safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Ozone safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Radio Freq u e n cy E missions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
FCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
In Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
FCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
In Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Safety Ex tra Low Voltage App ro v al . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Certifications . . . in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Its Illegal . . . in the USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Its Illegal . . . in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Environmental Notices . . . in the USA . . . . . . . . . . . . . . . . . . . . . . . . xvii
Environmental Notices . . . in Canada . . . . . . . . . . . . . . . . . . . . . . . . . xviii
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Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
DOCUCOLOR 12 USER GUIDE XIX CONTENTS
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1. About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Manual contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1. About the Manual . . . . . . . . . . . . . . . . . . . . . . . . 1-2
2. Getting to know your DocuColor 12 . . . . . . . . . . 1-2
3. Making copies . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
4. Basic Copying . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
5. Added Features . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
6. Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
7. Output Formats . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
8. Job Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
9. Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
10. Duplex Automatic Document Feeder . . . . . . . . 1-6
11. Sorter/Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
12. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
13. Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . 1-6
14. Technica l Information . . . . . . . . . . . . . . . . . . . 1-7
15. Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
For more information . . . . . . . . . . . . . . . . . . . . . . . 1-7
Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
2. Get t ing to know your DocuColor 12 . . . . . . . . . . . . . . . . . . . . . 2 - 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Message area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Copy quantity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Feature tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Touch Screen button types and functions . . . . . . . 2-9
Using the Touch Screen . . . . . . . . . . . . . . . . . . . 2-11
Audio tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Document Feeder and Document Glass . . . . . . . . . . . . . . . . . . . . . . 2-13
Duplex Automatic Document Feeder (DADF) . . . 2-13
Document Glass . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Auto Image Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Paper Trays and Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Paper Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Paper Path Areas . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Output delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Dry ink (Toner) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
White border edges on copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Ground fault protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Moving the Copier/Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Options and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
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DOCUCOLOR 12 USER GUIDE XX CONTENTS
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3. Making copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Power on and of f . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Switching the power off . . . . . . . . . . . . . . . . . . . . . 3-2
Switching the power on . . . . . . . . . . . . . . . . . . . . . 3-2
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Paper Tray s 1, 2 , 3 , or 4 . . . . . . . . . . . . . . . . . . . . 3-4
Paper Tray 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Quick copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Making copies using features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Preserving your color output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Adhesive tapes and adhesives . . . . . . . . . . . . . . 3-16
PVC and color output . . . . . . . . . . . . . . . . . . . . . . 3-16
4. Basic Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Output Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Copy Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Reduce/Enlarge . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Paper Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Output Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Auto Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Full Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
3 Pass Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Black . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Single Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Selecting Output Color . . . . . . . . . . . . . . . . . . . . . . 4-7
Selecting a Sin g le Ou tp u t C o lo r . . . . . . . . . . . . . . . 4-7
Copy Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Reduce/Enlarge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Percentage options . . . . . . . . . . . . . . . . . . . . . . . 4-11
Auto% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Setting basic options . . . . . . . . . . . . . . . . . . . . . . 4-12
Advanced options for Reduce/Enlarge . . . . . . . . . . . . . . . . . . . . . . . 4-13
Preset% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Variable% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Independent X - Y% . . . . . . . . . . . . . . . . . . . . . . . 4-17
Independent X - Y%: Variable% . . . . . . . . . . . . . 4-18
Independent X - Y%: Auto% . . . . . . . . . . . . . . . . 4-19
Paper Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Auto Tray Switching - Tools Mode . . . . . . . . . . . . 4-21
Selecting the Paper Supply . . . . . . . . . . . . . . . . . 4-22
Programming the Paper Supply for Tray 5 . . . . . 4-23
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DOCUCOLOR 12 USER GUIDE XXI CONTENTS
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5. Added Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
2 Sided Copying . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Book Copyin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Margin Shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Edge Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Original Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Mixed Size Originals . . . . . . . . . . . . . . . . . . . . . . . 5-3
2 Sided Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Using the 2 Sided Copying feature . . . . . . . . . . . . 5-4
Manual 2 Sided copying . . . . . . . . . . . . . . . . . . . . 5-6
Book Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Book Copyin g Off . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Normal Book Copying . . . . . . . . . . . . . . . . . . . . . 5-10
Right to Le ft Format . . . . . . . . . . . . . . . . . . . . . . . 5-12
Calendar Format . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Margin Shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
No Shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Auto Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Corner Shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Variable Shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Edge Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
No Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Variable Erase for edges . . . . . . . . . . . . . . . . . . . 5-27
Original Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
Mixed Size originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
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2
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6. Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Original Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Preset Color Balance . . . . . . . . . . . . . . . . . . . . . . . 6-2
Lighten/Darken . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Color Shift/Saturation . . . . . . . . . . . . . . . . . . . . . . . 6-2
Sharpness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Variable Color Balance . . . . . . . . . . . . . . . . . . . . . 6-2
Original Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Photo & Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Graphics & Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Preset Color Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Normal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Lively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Bright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Cool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Background Suppression . . . . . . . . . . . . . . . . . . . 6-15
Auto Suppression . . . . . . . . . . . . . . . . . . . . . . . . 6-15
Lighten/Darken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
Color Shift/Saturation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
Color Shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
Saturation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
Sharpness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
Variable Color Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24
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DOCUCOLOR 12 USER GUIDE XXII CO NTENTS
7. Output Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Multiple-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Repeat Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Transpare n cy Separators . . . . . . . . . . . . . . . . . . . 7-2
Invert image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Multiple-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
2 Pages Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
4 Pages Up and 8 Pages Up . . . . . . . . . . . . . . . . . 7-5
Number of images per page . . . . . . . . . . . . . . . . . 7-6
Repeat Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Single Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Auto Image Repeat . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Variable Image Repeat . . . . . . . . . . . . . . . . . . . . . 7-8
Transparency Separators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
No Separators . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Blank Separators . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Creating Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
No Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Front and B a c k Co v er s . . . . . . . . . . . . . . . . . . . . 7-19
Invert Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
Mirror image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
Negative Image . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
Poster Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
No Poster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
Variable Poster Size . . . . . . . . . . . . . . . . . . . . . . 7-24
Preset Pos te r Size . . . . . . . . . . . . . . . . . . . . . . . . 7-24
Preset Pos te r Size . . . . . . . . . . . . . . . . . . . . . . . . 7-25
Creating P o sters . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
No Poster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Variable Poster Size . . . . . . . . . . . . . . . . . . . . . . 7-28
Preset Pos te r Size . . . . . . . . . . . . . . . . . . . . . . . . 7-29
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8. Job Assembl y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Stored jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Stored Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Store a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Retrieve a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Delete a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
DOCUCOLOR 12 USER GUIDE XXIII CONTENTS
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9. Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
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Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Paper Trays 1, 2, 3, and 4 . . . . . . . . . . . . . . . . . . . 9-2
Paper Tray 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Auto Tray Switching - Tools Mode . . . . . . . . . . . . . 9-4
Loading stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Using paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Using transparencies . . . . . . . . . . . . . . . . . . . . . . . 9-7
Loading paper into trays 1, 2, 3, and 4 . . . . . . . . . 9-8
Loading stock into Paper Tray 5 . . . . . . . . . . . . . 9-10
Using 12 x 18 inch or SRA3 paper . . . . . . . . . . . 9-14
Paper Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
10.Duplex Automatic Document Feeder . . . . . . . . . . . . . . . . . . . 10-1
3
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Component names and functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Document path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Document specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Standard DADF document specifications . . . . . . 10-5
Documents not recommended . . . . . . . . . . . . . . . 10-7
Loading the documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Clearing a document jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-10
4
11.Sorter/Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Using the Sorter/Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-3
Clearing a paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-5
12.Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Acceptable media . . . . . . . . . . . . . . . . . . . . . . . . 12-1
5
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-2
Clearing a n HCF paper jam . . . . . . . . . . . . . . . . . 12-3
Accessing the HCF from the client workstation . . 12-5
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-8
Using the sta p ler . . . . . . . . . . . . . . . . . . . . . . . . 12-11
Adding staples . . . . . . . . . . . . . . . . . . . . . . . . . . 12-12
Clearing a stapler jam . . . . . . . . . . . . . . . . . . . . 12-13
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 12-14
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CONTENTS XXIV DOCUCOLOR 12 USER GUIDE
13.Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
Paper Jam Clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Preventing paper jams . . . . . . . . . . . . . . . . . . . . . 13-4
Paper jam behind the Left Door . . . . . . . . . . . . . . 13-5
Paper jam behind the Right Door . . . . . . . . . . . . 13-6
Paper jam behind the Front Door . . . . . . . . . . . . 13-7
Paper jam inside a paper tray . . . . . . . . . . . . . . 13-10
Paper jam inside Paper Tray 5 . . . . . . . . . . . . . 13-11
Resolving hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-12
Resolving programming problems . . . . . . . . . . . . . . . . . . . . . . . . . . 13-13
Resolving Processor problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-14
Resolving output quality probl ems using the Basic Copying, Added Fea-
tures, or Image Quality Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-19
Original Type selection and output . . . . . . . . . . . . . . . . . . . . . . . . . 13-25
14.Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-2
Electrical Power Requirement s (115 VAC - 60 Hz)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-2
Electrical Power Req uir ements (220-240 VAC - 50 Hz)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-3
Environmental Requirements . . . . . . . . . . . . . . . 14-4
Health and S a fe ty In fo r m a ti o n . . . . . . . . . . . . . . . 14-4
Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-5
Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . 14-6
System Modes of Operation . . . . . . . . . . . . . . . . 14-7
Copy rates for Paper Trays 1, 2, 3, and 4: Normal Paper
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-8
Copy rates for Paper Trays 2, 3, and 4:
Limited Heavyweight Paper . . . . . . . . . . . . . . . . . 14-9
Copy rates for Tray 5 . . . . . . . . . . . . . . . . . . . . . 14-10
Duplex Automatic Document Feeder
(DADF Specifications) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-11
Sorter/Mailbox Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-12
Metric Conversion Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-13
1
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3
4
5
15.Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-1
DOCUCOLOR 12 USER GUIDE XXV CONTENTS
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CONTENTS XXVI DOCUCOLOR 12 USER GUIDE
1. About this manual
The DocuColor 12 may be used as a standalone copier, as illustrated in Figure 1, or it may be combined with an external Digital Front End to function as a copier/printer.
Therefore, this manual refers to the unit as either the DocuColor 12, the DocuColor 12 copier/ printer, or simply the copier/printer.
For more information about how the unit func ti ons as a printer, refer to the DocuCo lor 12 Prin ter User Guide.
This chapter introduces the organization, contents, and conventions of this manual.
1
2
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Figure 1: The DocuColor 12
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DOCUCOLOR 12 USER GUIDE 1–1 ABOUT THIS MANUAL
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Manual contents

1
This manual is divided into 15 chapters, as described below.
KEY POINT: Features and options discussed in each chapter reflect the factory default settings. You may see different setti ngs, depending on the options your System Administ rator has sel ected in
2
Tools mode.

1. About the Manual

Chapter 1 provides basic informa ti on about the User Guide, the inf ormatio n con tai ned wit hin each chapter and the conventions used in the manual.
3

2. Getting to know your DocuColor 12

Chapter 2 provides basic informa ti on about the DocuColor 12. It includes an introdu cti on to the Control Panel, Touch Screen, Duplex Automatic Document Feeder (DADF)and Document Glass, and Paper Trays and Paper Path.
4
It also revie ws suc h topic s as audi o t ones, dr y ink, white border edges, ground fault protection, connectivity and options and accessories.

3. Making copies

Chapter 3 provides the procedures for powering
5
the copier/printer on and off. It also includes a brief overview of the process of making copies.
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ABOUT THIS MANUAL 1–2 DOCUCOLOR 12 USER GUIDE
The overview serves a two-fol d purpose:
It reviews the bas ic process of making c opies,
including selecting features and options, placing the original on the Document Glass or in the DADF, pushing the START button, and removing your output.
Information such as positioning the original document on the Document Glass or in the DADF is not repeated in later sections unl ess the feature requires special attention to such details.
It reviews a number of commonly selected
output settings.
For explanations of the various feat ures of the copier/print er or more deta iled proc edure s, turn to the appropriate secti on in later chapters.

4. Basic Copying

Chapter 4 includ es informat ion and proc edures for the features t hat display on the Basic Copyi ng tab:
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Output Color
Copy Output
Reduce/Enlarge
Paper Supply
4
5
6
DOCUCOLOR 12 USER GUIDE 1–3 ABOUT THIS MANUAL
7

5. Added Features

1
Chapter 5 includ es informat ion and proc edures for the factory default features that display on the Added Features tab:
2 Sided Copying
Book Copying
2
Margin Shift
Edge Erase
Original Size
Mixed Size Originals
3

6. Image Quality

Chapter 6 includ es informat ion and proc edures for the factory default features that determine output quality. These features display on the Image Quality tab:
Original Type
4
Preset Color Balance
Lighten/Darken
Color Shift and Saturation
Sharpness
Variable Color Balance
5
6
7
ABOUT THIS MANUAL 1–4 DOCUCOLOR 12 USER GUIDE
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