Xerox DocuCentre-IV C2260 Administrator Guide

DocuCentre-IV C2260

Administrator Guide

Microsoft, Windows, Windows NT, Windows Server, Windows Vista, and Microsoft Network are
trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

Novell, NetWare, and NDS are a registered trademark of Novell, Inc. in the United States and other
countries.

Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.

AppleTalk, EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

ThinPrint is a registered trademark of ThinPrint GmbH in Germany and other countries.

Unicode is a registered trademark of Unicode, Inc.

All product/brand names are trademarks or registered trademarks of the respective holders.

Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

For information on license, refer to About License in the User Guide.

In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk.
Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data
loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.

Important

1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not
be copied or modified in whole or part, without the written consent of the publisher.

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare,
and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji
Xerox Co., Ltd. DocuWorks is a trademark of Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents ........................................................................................................ 1

1 Before Using the Machine ...................................................................................... 11

Preface ...................................................................................................................... 12

Types of Manuals ...................................................................................................... 13

Using This Guide ....................................................................................................... 14

Organization of This Guide ................................................................................... 14

Conventions .......................................................................................................... 15

Interface Cables ........................................................................................................ 17

Using the USB Interface ....................................................................................... 17

Using the Ethernet Interface ................................................................................. 17

Energy Saver Mode ................................................................................................... 19

Changing the Interval for Entering Energy Saver Mode ....................................... 19

Customizing the Control Panel .................................................................................. 22

Changing the Screen Default ................................................................................ 22

Setting the Screen After Auto Clear...................................................................... 23

Customizing the Button Layout ............................................................................. 24

Assigning Services to <Custom> Buttons............................................................. 28

Adjusting Screen Brightness ................................................................................. 29

Table of Contents

Entering Text ............................................................................................................. 30

2 Paper and Other Media ........................................................................................... 31

Paper Types .............................................................................................................. 32

Loadable Quantity and Weight for Supported Paper ............................................ 32

Supported Paper Type .......................................................................................... 33

Loading Paper ........................................................................................................... 42

Loading Paper in Trays 1 to 4............................................................................... 42

Loading Paper in Tray 5........................................................................................ 44

Changing the Paper Size........................................................................................... 46

Changing the Paper Size for Trays 1 to 4 ............................................................. 46

Changing the Paper Settings..................................................................................... 49

3 Maintenance ............................................................................................................. 53

Replacing Consumables............................................................................................ 54

Replacing Toner Cartridges .................................................................................. 56

Replacing Waste Toner Container (R5) ................................................................ 58

Replacing Drum Cartridges R1, R2, R3, or R4 ..................................................... 61

Replacing Staple Cartridge (for Finisher-A1) ........................................................ 65

Replacing Staple Cartridge (for Finisher-B1) ........................................................ 66

Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1) ................... 68

Emptying Punch Waste Container (for Finisher-B1) ............................................. 68

Replacing Stamp................................................................................................... 69

1

Replacing Fuser Unit .............................................................................................71

Replacing IBT Unit.................................................................................................72

Replacing 2nd BTR Unit ........................................................................................77

Cleaning the Machine.................................................................................................81

Cleaning the Exterior .............................................................................................81

Cleaning the Interior (Laser Scanners) ..................................................................81

Cleaning the Touch Screen ...................................................................................83

Cleaning the Document Cover and Document Glass ............................................83

Cleaning the Film and Constant Velocity Transport Glass ....................................84

Cleaning the Document Feeder Rollers.................................................................85

Executing Calibration .................................................................................................86

Printing a Report/List ..................................................................................................89

Deleting a Private Charge Print Job with an Invalid User ID ......................................90

Setting Restore Tool...................................................................................................91

4 Machine Status .........................................................................................................93

Overview of Machine Status.......................................................................................94

Machine Information ...................................................................................................95

General Information ...............................................................................................95

Paper Tray Status..................................................................................................97

Print Reports..........................................................................................................97

Automatically Printed Reports/Lists .....................................................................105

Overwrite Hard Disk.............................................................................................106

Print Mode ...........................................................................................................106

Fax Receiving Mode ............................................................................................109

Faults........................................................................................................................110

Supplies....................................................................................................................111

Billing Information .....................................................................................................112

Billing Information ................................................................................................112

User Account Billing Information..........................................................................113

5 Tools........................................................................................................................115

System Settings Procedure......................................................................................116

Step 1 Entering System Administration Mode .....................................................116

Step 2 Entering the System Administrator User ID and Passcode......................116

Step 3 Selecting [Tools].......................................................................................117

Step 4 Selecting a Setting Item on the [Tools] Screen ........................................117

Step 5 Setting a Feature ......................................................................................118

Step 6 Exiting System Administration Mode........................................................119

Tools Menu List ........................................................................................................120

Common Service Settings ........................................................................................132

Machine Clock/Timers .........................................................................................132

Audio Tones.........................................................................................................135

Screen/Button Settings ........................................................................................136

2

Table of Contents

Paper Tray Settings ............................................................................................ 138

Image Quality Adjustment ................................................................................... 141

Reports ............................................................................................................... 143

Maintenance ....................................................................................................... 144

Watermark .......................................................................................................... 145

Force Annotation................................................................................................. 147

Print Universal Unique ID.................................................................................... 148

Notify Job Completion by E-mail ......................................................................... 149

Other Settings ..................................................................................................... 149

Copy Service Settings ............................................................................................. 158

Copy Tab - Features Allocation .......................................................................... 158

Preset Buttons .................................................................................................... 159

Copy Defaults ..................................................................................................... 159

Copy Control ....................................................................................................... 164

Original Size Defaults ......................................................................................... 165

Reduce/Enlarge Presets ..................................................................................... 166

Custom Colors .................................................................................................... 166

Annotations - Create Comments......................................................................... 166

Connectivity & Network Setup ................................................................................. 167

Port Settings ....................................................................................................... 167

Protocol Settings ................................................................................................. 171

Machine’s E-mail Address/Host Name ............................................................... 174

Proxy Server Settings ......................................................................................... 174

Outgoing/Incoming E-mail Settings..................................................................... 175

Remote Authentication/Directory Service ........................................................... 176

Security Settings ................................................................................................. 181

Other Settings ..................................................................................................... 184

Print Service Settings .............................................................................................. 186

Allocate Memory ................................................................................................. 186

Delete Form ........................................................................................................ 188

Other Settings ..................................................................................................... 188

Scan Service Settings ............................................................................................. 192

First Tab.............................................................................................................. 192

Scan Defaults...................................................................................................... 193

Scan to PC Defaults............................................................................................ 195

Original Size Defaults ......................................................................................... 195

Output Size Defaults ........................................................................................... 196

Reduce/Enlarge Presets ..................................................................................... 196

Other Settings ..................................................................................................... 196

Fax Service Settings................................................................................................ 199

Screen Defaults .................................................................................................. 199

Fax Defaults........................................................................................................ 200

Fax Control ......................................................................................................... 201

Fax Received Options......................................................................................... 205

Reduce/Enlarge Presets ..................................................................................... 206

3

Original Size Defaults ..........................................................................................206

Local Terminal Information ..................................................................................206

Internet Fax Control .............................................................................................208

E-mail/Internet Fax Service Settings ........................................................................210

E-mail Control ......................................................................................................210

Folder Service Settings ............................................................................................213

Job Flow Service Settings ........................................................................................214

Media Print Service Settings ....................................................................................215

Stored File Settings ..................................................................................................216

Setup ........................................................................................................................218

Create Folder.......................................................................................................218

Stored Programming............................................................................................220

Create Job Flow Sheet ........................................................................................220

Create Job Flow Sheet Keyword .........................................................................227

Add Address Book Entry......................................................................................227

Create Fax Group Recipients ..............................................................................234

Add Fax Comment...............................................................................................235

Paper Tray Attributes ...........................................................................................235

Accounting................................................................................................................236

Create/View User Accounts .................................................................................236

View Accounts .....................................................................................................239

Reset User Accounts ...........................................................................................239

System Administrator's Meter (Copy Jobs)..........................................................240

Accounting Type ..................................................................................................240

Accounting Login Screen Settings .......................................................................241

Fax Billing Data....................................................................................................242

Accounting/Billing Device Settings ......................................................................242

Authentication/Security Settings...............................................................................245

System Administrator Settings.............................................................................245

Authentication ......................................................................................................246

Allow User to Disable Active Settings..................................................................252

Job Status Default ...............................................................................................253

Overwrite Hard Disk.............................................................................................253

6 CentreWare Internet Services Settings ................................................................255

Installation of CentreWare Internet Services............................................................256

Preparations ........................................................................................................256

Configuration on the Machine..............................................................................256

Starting CentreWare Internet Services.....................................................................258

Configuring Machine Settings Using CentreWare Internet Services ........................259

7 Printer Environment Settings................................................................................263

Print Overview ..........................................................................................................264

Installation When Using USB Port............................................................................267

4

Table of Contents

Step 1 Preparations ............................................................................................ 267

Step 2 Configuration on the Machine.................................................................. 267

Step 3 Configuration on the Computer ............................................................... 268

CentreWare Internet Services Setting Items....................................................... 268

Installation When Using TCP/IP (LPD/Port 9100) ................................................... 269

Step 1 Preparations ............................................................................................ 269

Step 2 Configuration on the Machine.................................................................. 269

Step 3 Configuration on the Computer ............................................................... 270

CentreWare Internet Services Setting Items....................................................... 271

Installation When Using NetWare............................................................................ 272

Step 1 Preparations ............................................................................................ 272

Step 2 Configuration on the Machine.................................................................. 272

Step 3 Configuration on the Computer ............................................................... 274

CentreWare Internet Services Setting Items....................................................... 274

Installation When Using Microsoft Network (SMB) .................................................. 275

Step 1 Preparations ............................................................................................ 275

Step 2 Configuration on the Machine.................................................................. 275

Step 3 Configuration on the Computer ............................................................... 276

CentreWare Internet Services Setting Items....................................................... 276

Installation When Using Internet Printing Protocol (IPP) ......................................... 277

Step 1 Preparations ............................................................................................ 277

Step 2 Configuration on the Machine.................................................................. 277

Step 3 Configuration on the Computer ............................................................... 278

CentreWare Internet Services Setting Items....................................................... 278

Installation When Using EtherTalk .......................................................................... 279

Step 1 Preparations ............................................................................................ 279

Step 2 Configuration on the Machine.................................................................. 279

Step 3 Configuration on the Computer ............................................................... 280

CentreWare Internet Services Setting Items....................................................... 280

8 E-mail Environment Settings................................................................................ 281

E-mail Overview ...................................................................................................... 282

Preparations ............................................................................................................ 284

Installation Procedures ............................................................................................ 286

Step 1 Enabling Port and Setting up TCP/IP ...................................................... 286

Step 2 Configuring E-mail Environment.............................................................. 287

CentreWare Internet Services Setting Items....................................................... 288

9 Scanner Environment Settings ............................................................................ 289

Scan Service Overview ........................................................................................... 290

Configuration of Store to Folder .............................................................................. 292

Step 1 Enabling Port and Setting up TCP/IP ...................................................... 292

Step 2 Registering a Folder ................................................................................ 293

Step 3 Configuring a Computer .......................................................................... 293

5

Configuration of Scan to PC .....................................................................................294

Step 1 Preparations .............................................................................................294

Step 2 Enabling Port and Setting up TCP/IP .......................................................295

Step 3 Configuration on the Computer ................................................................296

Configuration of Store to USB ..................................................................................297

Step 1 Preparations .............................................................................................297

Step 2 Enabling USB Port ...................................................................................297

CentreWare Internet Services Setting Items .......................................................298

Configuration of Network Scanning (Job Template Scanning).................................299

Step 1 Preparations .............................................................................................299

Step 2 Enabling Ports and Setting up TCP/IP .....................................................299

Step 3 Configuring the SNMP Port ......................................................................300

Step 4 Configuration on the Computer ................................................................301

Configuration of Scan to Home ................................................................................302

Step 1 Preparations .............................................................................................302

Step 2 Enabling SMB Port and Setting up TCP/IP ..............................................302

Step 3 Configuring Remote Authentication..........................................................303

Step 4 Configuring Scan to Home .......................................................................304

Step 5 Configuration on the Computer ................................................................306

Configuration of Job Flow Sheets ............................................................................307

Step 1 Enabling Ports and Setting up TCP/IP .....................................................307

Step 2 Configuring the SNMP Port ......................................................................308

Step 3 Configuration on the Computer ................................................................308

Configuration of Store & Send Link ..........................................................................309

Step 1 Configuring E-mail ....................................................................................309

Step 2 Enabling Authentication............................................................................309

Step 3 Other Settings ..........................................................................................309

CentreWare Internet Services Setting Items .......................................................309

10 Using the Internet Fax Service ..............................................................................311

Internet Fax Overview ..............................................................................................312

Preparations .............................................................................................................312

System Requirements for the Machine................................................................312

E-Mail Environment .............................................................................................312

Installation Procedures .............................................................................................314

Step 1 Enabling Port and Setting up TCP/IP .......................................................314

Step 2 Configuring E-mail Environment...............................................................315

Step 3 Testing the Internet Fax ...........................................................................316

11 Using the Server Fax Service ................................................................................317

Server Fax Overview ................................................................................................318

Preparations .............................................................................................................318

System Requirements for the Machine................................................................318

Installation Procedure...............................................................................................319

6

Table of Contents

Installation Overview ........................................................................................... 319

Step 1 Fax Settings............................................................................................. 319

Step 2 Setting the Server Fax Feature ............................................................... 320

12 Encryption and Digital Signature Settings.......................................................... 323

Encryption and Digital Signature Overview ............................................................. 324

Types of Certificate ............................................................................................. 324

Encryption Features for Communication............................................................. 324

Encryption and Digital-Signature Features for Scan Files .................................. 325

Configuration of HTTP Communications Encryption ............................................... 326

Installation Overview ........................................................................................... 326

Step1 Configuration on the Machine................................................................... 326

Step2 Configuration on the Computer ................................................................ 327

Configuration of Encryption using IPSec ................................................................. 328

Installation Overview ........................................................................................... 328

Step1 Import and Configuration of a Certificate .................................................. 328

Step2 Configuration on the Machine (Configuration of IPSec) ........................... 329

Step3 Configuration on the Computer ................................................................ 330

Configuration of E-mail Encryption/Digital Signature............................................... 331

Installation Overview ........................................................................................... 331

Step1 Configuration on the Machine................................................................... 331

Step2 Configuration on Sender and Recipient.................................................... 333

Configuration of PDF/DocuWorks/XPS Signature ................................................... 335

Installation Overview ........................................................................................... 335

Step1 Configuration on the Machine................................................................... 335

Step2 Configuration on the Computer ................................................................ 336

13 Authentication and Accounting Features ........................................................... 339

Overview of Authentication and Accounting Feature............................................... 340

Overview of Authentication Feature.................................................................... 340

Overview of Accounting Feature......................................................................... 341

Authentication .......................................................................................................... 342

User Types Managed by Authentication Feature................................................ 342

User Roles and Authorization Groups ................................................................ 343

Types of Authentication ...................................................................................... 344

Types of Account Administration ........................................................................ 345

Authentication and Accounting Relationship....................................................... 346

Services Controlled by Authentication ..................................................................... 347

Overview ............................................................................................................. 347

Services Restricted by User ID Authentication ................................................... 347

Services Restricted by the Combined Use of Smart Card Authentication

and User ID Authentication ................................................................................. 349

Authentication for Job Flow Sheets and Folders ..................................................... 352

Overview ............................................................................................................. 352

When the Authentication Feature is Disabled ..................................................... 354

7

When the Authentication Feature is Enabled ......................................................357

Jobs Manageable by Account Administration ..........................................................360

Configuration for Authentication ...............................................................................363

Installation Overview............................................................................................363

Enabling Authentication .......................................................................................363

Changing the Default Authorization Group Settings ............................................366

Creating an Authorization Group .........................................................................366

Configuration for Account Administration .................................................................368

Step 1 Selecting an Accounting Type..................................................................368

Step 2 Registering User Information....................................................................368

User Authentication Operations ..............................................................................370

Authenticating Login Users ..................................................................................370

Changing Passcode.............................................................................................370

14 Problem Solving .....................................................................................................373

Troubleshooting........................................................................................................374

Machine Trouble.......................................................................................................375

Image Quality Trouble ..............................................................................................380

Trouble during Copying ............................................................................................386

Unable to Copy ....................................................................................................386

The Copy Result is Not What was Expected .......................................................387

Trouble during Printing .............................................................................................390

Unable to Print .....................................................................................................390

The Print Result is Not What was Expected ........................................................391

Trouble during Faxing ..............................................................................................393

Sending Problems ...............................................................................................393

Receiving Problems .............................................................................................395

Trouble during Scanning ..........................................................................................397

Unable to Scan with the Machine ........................................................................397

Unable to Import Scanned Documents to the Computer .....................................398

Unable to Send a Scanned Document over the Network (FTP/SMB) .................399

Unable to Send E-mail .........................................................................................400

The Image is not What was Expected .................................................................400

Network-related Problems ........................................................................................402

When using SMB .................................................................................................402

When using NetWare...........................................................................................404

When using TCP/IP .............................................................................................408

When using EtherTalk .........................................................................................409

CentreWare Internet Services Problems .............................................................410

E-mail Features Problems ...................................................................................411

Internet/Intranet Connection Problems ................................................................412

IPv4 and IPv6 Connection Problems ...................................................................413

Media Print - Text Trouble ........................................................................................416

8

Table of Contents

Media Print - Photos Trouble................................................................................... 417

Error Code ............................................................................................................... 418

Other Errors ........................................................................................................ 492

Paper Jams ............................................................................................................. 493

Paper Jams in Top Left Cover A ......................................................................... 494

Paper Jams in Bottom Left Cover B.................................................................... 495

Paper Jams in Bottom Left Cover C ................................................................... 495

Paper Jams in Top Left Cover E ......................................................................... 496

Paper Jams in Trays 1 to 4 ................................................................................. 496

Paper Jams in Tray 5 .......................................................................................... 497

Paper Jams in Duplex Module D ........................................................................ 498

Paper Jams in Finisher-A1.................................................................................. 498

Paper Jams in Finisher-B1.................................................................................. 499

Document Jams....................................................................................................... 501

Stapler Faults .......................................................................................................... 503

Staple Jams in Staple Cartridge (For Finisher-A1) ............................................. 504

Staple Jams in Staple Cartridge (For Finisher-B1) ............................................. 505

15 Appendix ................................................................................................................ 507

Specifications .......................................................................................................... 508

Printable Area.......................................................................................................... 517

Standard Printable Area...................................................................................... 517

Extended Printable Area ..................................................................................... 517

Internal Fonts........................................................................................................... 518

Optional Components .............................................................................................. 520

ESC/P-K Emulation ................................................................................................. 523

Emulation ............................................................................................................ 523

Fonts ................................................................................................................... 524

Output Feature.................................................................................................... 524

ESC/P-K Emulation Print Features ..................................................................... 524

ESC/P-K Emulation Settings............................................................................... 525

Magnification Table ............................................................................................. 532

Paper Size and Number of Printable Characters ................................................ 536

PDF Direct Print....................................................................................................... 538

PDF Direct Print Settings .................................................................................... 538

PCL Emulation......................................................................................................... 540

Emulation ............................................................................................................ 540

Fonts ................................................................................................................... 540

Output Feature.................................................................................................... 542

PCL Emulation Settings ...................................................................................... 542

HP-GL2 Emulation................................................................................................... 548

Emulation ............................................................................................................ 548

Fonts ................................................................................................................... 548

Output Feature.................................................................................................... 549

9

Factory Default Settings ......................................................................................549

HP-GL/2 Emulation Settings ................................................................................550

Hard Clip Area .....................................................................................................556

Printable Area ......................................................................................................557

Auto Layout..........................................................................................................559

Notes and Restrictions .............................................................................................566

Notes and Restrictions on the Use of the Machine..............................................566

Notes and Restrictions on the Use of the Copy Feature .....................................569

Notes and Restrictions on the Use of the Print Feature ......................................569

Notes and Restrictions on the Use of the Scan Features....................................571

Notes and Restrictions on the Use of the Fax Feature........................................575

Notes and Restrictions on the Use of the E-mail/Internet Fax Feature ...............576

Notes and Restrictions when Connecting with Internet Service Provider ............580

Notes and Restrictions on the Interrupt Mode .....................................................582

Notes and Restrictions on Folders.......................................................................583

Notes and Restrictions when Connecting to Internet or Intranet .........................583

Notes and Restrictions when Operating from Computers ...................................584

Notes and Restrictions on Job Flows ..................................................................585

Notes and Restrictions on the Security Features ................................................585

Notes and Restrictions on the Authentication and Accounting Features.............585

Notes and Restrictions for Using SMB ................................................................586

Notes and Restrictions for Using TCP/IP.............................................................588

Notes and Restrictions for Using EtherTalk .........................................................589

Notes and Restrictions for Using Bonjour ............................................................590

Notes and Restrictions for IPv6 Connection ........................................................590

Using the Telephone ................................................................................................593

Placing a Call.......................................................................................................593

Activity Report ..........................................................................................................595

Installing the HDD Extension Kit (Optional)..............................................................597

Installing the Extension System Memory (2 GB) (Optional) .....................................599

Glossary ...................................................................................................................601

Index...............................................................................................................................603

10

1 Before Using the Machine

This chapter describes the organization of this guide and conventions used in
this guide.

z

Preface .......................................................................................................12

z

Types of Manuals .......................................................................................13

z

Using This Guide ........................................................................................14

z

Interface Cables.......................................................................................... 17

z

Energy Saver Mode .................................................................................... 19

z

Customizing the Control Panel ...................................................................22

z

Entering Text .............................................................................................. 30

1 Before Using the Machine

Preface

Before Using the Machine

1

Thank you for selecting DocuCentre-IV C2260 (hereafter referred to as "the machine").
This guide is intended for system administrators, and provides maintenance

information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

The guide assumes that you are familiar with a personal computer and that you are
knowledgeable of computer networks. When you need additional information, refer to
the manuals provided with the personal computer, operating system, and network
products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in
case you forget how to perform operations or if a problem occurs with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For
information about optional components for the Print feature, refer to the guide provided
with each optional component.

12

Warning:

This equipment will be inoperable when mains power fails.

Types of Manuals

Types of Manuals

The following guides are provided with the machine.

User Guide (Document CD-ROM)

The guide describes all the necessary steps for copy, print, scan, and fax.

Administrator Guide (this guide) (Document CD-ROM)

The guide is intended for system administrators, and describes how to configure
network and how to solve problems that may occur with the machine. This guide also
describes daily maintenance and the system settings procedures.

Quick Reference Guide (Booklet)

The guide describes the basic operations of the machine, as well as daily management
and maintenance.

Manual (HTML)

The manual describes installation and configuration procedures for print drivers and
the printer environment. This manual is included in the Driver CD Kit.

Print Driver Help

The help describes the Print features and operations.

CentreWare Internet Services Help

The help describes how to change various settings of the machine using a Web
browser, and how to import scanned data to a computer from the machine.

Before Using the Machine

1

Guides for Optional Components

Optional components are available for the machine. Some of them come with user
guides. The guides for optional components describe all the necessary steps for using
the optional components and for installing the software.

13

1 Before Using the Machine

Using This Guide

Before Using the Machine

This guide is intended for system administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes the organization of this guide and conventions.

1

2 Paper and Other Media

Describes the types of paper and other media that you can use on the machine and
how to load media in a tray.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various
reports/lists.

5 Tools

Describes the procedures to set up the system.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the settings to use the Print feature on the machine.

8 E-mail Environment Settings

Describes the settings to use various services via e-mail on the machine.

9 Scanner Environment Settings

Describes the settings to use the Scan services on the machine.

10 Using the Internet Fax Service

Describes the settings to use the services via the Internet Fax service on the machine.

11 Using the Server Fax Service

Describes the how to use the Server Fax service on the machine.

12 Encryption and Digital Signature Settings

Describes how to configure the machine to use the Encryption and the Digital Signature
features with your communications and documents.

14

13 Authentication and Accounting Features

The machine has the Authentication feature to restrict the availability of services for
each feature and the Accounting feature to manage the use of each feature based on
the Login Type selected.

14 Problem Solving

Describes troubleshooting procedures to solve the problems with the machine.

15 Appendix

Describes the specifications of the machine, optional accessories, and cautions/
restrictions.

Conventions

Using This Guide

Before Using the Machine

z

The screen shots and illustrations used in this guide vary depending on the machine
configuration and optional components installed. Some of the items in the screen
shots may not be displayed or available depending on your machine configuration.

z

The procedures in this guide may vary depending on the driver and utility software
being used due to the upgrades.

z

In this document, "Computer" refers to a personal computer or workstation.

z

The following terms are used in this guide:

Important : Important information that you should read.

Note : Additional information on operations or features.

z

The following symbols are used in this guide:

" " : • A cross-reference included in this guide.

• Names of CD-ROM, features, and touch screen messages
and input text.

[ ] : • Folders, files, applications, button or menu names displayed

on the touch screen.

• Names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and
menu names.

< > button : Hardware buttons on the control panel.

1

< > key : Keys on the keyboard of the computer.

> : • Path to a certain item within a procedure on the control panel.

For example: When you see the procedure "select [Tools] >
[Setup] > [Create Folder]", this means that you need to select
[Tools], select [Setup], and then select [Create Folder].

• Path to a certain item within a procedure on a computer.
For example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]",
this means that you need to click [Start], click [Search], and
then click [For Files or Folders] to search for files and folders.

• Cross-reference
For example: "Refer to "5 Tools" > "Common Service
Settings" > "Audio Tone" in the Administrator Guide."
The sentence above means that you need to refer to the
section "Audio Tone", which can be found under "Common

15

1 Before Using the Machine

Before Using the Machine

Service Settings" in chapter 5 Tools of the Administrator
Guide.

z

Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF): Loading the document or paper in portrait orientation

when you view the machine from the front.

, ,Short Edge Feed (SEF): Loading the document or paper in landscape

orientation when you view the machine from the front.

1

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

16

Interface Cables

Interface Cables

When connecting the machine directly to a computer, use the USB interface. When
connecting the machine to a network, use the Ethernet interface.

Using the USB Interface

The USB interface of the machine supports USB 2.0.
This section describes the installation procedures for the USB interface.

1 Press the power switch to the [ ] position to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

3 Open the front cover.

4 Press the main power switch to the [ ] position to switch off the main power.

5 Connect the USB cable to the USB 2.0

interface connector.

Before Using the Machine

1

6 Connect the other end of the USB cable to

the computer.

7 Press the main power switch to the [ | ] position to switch on the main power.

8 Close the front cover.

9 Press the power switch to the [ | ] position to switch on the power.

10 Restart the computer.

For more information on setting items, refer to "Printer Environment Settings" (P.263).

Using the Ethernet Interface

The Ethernet interface of the machine supports the following two types.

z

100BASE-TX

z

10BASE-T

This section describes the installation procedures for the Ethernet interface.

1 Press the power switch to the [ ] position to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

3 Open the front cover.

17

1 Before Using the Machine

4 Press the main power switch to the [ ] position to switch off the main power.

5 Connect the network cable to the Ethernet

Before Using the Machine

6 Press the main power switch to the [ | ] position to switch on the main power.

interface connector.

Note • Always use the correct network cable with

your network connection. When you
replace the cable, contact our Customer
Support Center.

1

7 Close the front cover.

8 Press the power switch to the [ | ] position to switch on the power.

For more information on setting items, refer to "Printer Environment Settings" (P.263).

18

Energy Saver Mode

Energy Saver Mode

The machine is equipped with the Energy Saver mode that reduces the power
consumption by saving the electricity to the machine when no copy or print data is
received for a specified time.

The Energy Saver has two modes: the Low Power mode and the Sleep mode.
When you press the <Energy Saver> button or do not use the machine for a specified

period of time, the machine enters the Low Power mode.
When time exceeds the time specified in the Low Power mode, the machine then
enters the Sleep mode.

It extinguishes the touch screen and lights up the <Energy Saver> button on the control
panel. To activate the machine, press the <Energy Saver> button. Pressing the
<Energy Saver> button extinguishes the light and deactivates the Energy Saver mode.

Note • When the following device is connected to the machine and a user performs the following

operation, the Low Power mode can be deactivated without pressing the <Energy Saver>
button. If the machine is in the Sleep mode, however, the Sleep mode will not be deactivated
by the following operation. Set the time long to elapse until the machine enters the Sleep
mode.

- Touch the card to IC Card Reader (purchase separately)

• When the machine is in the Authentication mode, the Authentication mode is exited once the

machine enters the Low Power mode.

Low Power Mode

The Low Power mode reduces the power to the control panel and the fuser unit.

Sleep Mode

Before Using the Machine

1

The Sleep mode reduces the power to the machine even more than the Low Power
mode.

It takes longer time than the Low Power mode to deactivate the Sleep mode and enable
to use the machine.

Changing the Interval for Entering Energy Saver Mode

This section describes the procedures for setting the Energy Saver mode.
To activate the Energy Saver, set the time to elapse until the machine enters the Low

Power mode as well as the time to elapse until the machine enters the Sleep mode.

Note • You can set the time to elapse until the machine enters the Low Power mode and the Sleep

mode from 1 to 240 minutes in 1 minute increments.

1 Press the <Log In/Out> button.

<Log In/Out> button

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19

1 Before Using the Machine

2 Enter the system administrator’s user ID with

Before Using the Machine

3 Select [Tools] on the [Services Home]

1

4 Select [System Settings] > [Common

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

Service Settings] > [Machine Clock/Timers].

5 Select [Energy Saver Timers], and then

select [Change Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

6 Using [] and [], set the time to elapse until

entering the Energy Saver mode, in 1 minute
increments.

From Last Operation to Low Power Mode

Set the time to elapse from the last operation until the machine enters the Low Power
mode.

Note • The default value for [From Last Operation to Low Power Mode] is [1] minutes. You cannot

disable the Low Power mode.

20

From Last Operation to Sleep Mode

Set the time to elapse from the last operation until the machine enters the Sleep mode.

Note • The default value for [From Last Operation to Sleep Mode] is [1] minutes. You must set a

longer period of time for [From Last Operation to Sleep Mode] than for [From Last Operation
to Low Power Mode].

7 Select [Save].

8 Select [Close] repeatedly until the [Tools] screen is displayed.

Energy Saver Mode

9 Select [Close].

Before Using the Machine

1

21

1 Before Using the Machine

Customizing the Control Panel

Before Using the Machine

You can change the services displayed on the touch screen or the features assigned
to the buttons to make best use of the machine.

This section describes how to change the screen default, the services displayed after
Auto Clear, the services displayed on the [Services Home] screen, and the services
assigned to the <Custom> buttons, and how to adjust the screen brightness.

For information on how to change the other settings of the control panel, refer to "Screen/Button
Settings" (P.136).

Changing the Screen Default

You can change the screen displayed when the machine is turned on or the Energy

1

Saver mode is deactivated.
The [Services Home] screen is displayed by factory default.

1 Press the <Log In/Out> button.

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2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Screen/Button Settings].

<Log In/Out> button

22

5 Select [Screen Default], and then select

[Change Settings].

6 Select a service you want to display.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

Customizing the Control Panel

Before Using the Machine

7 Select [Save].

Setting the Screen After Auto Clear

You can select the screen to be displayed after Auto Clear from [Last Selection Screen]
or [Services Home].

For information on Auto Clear, refer to "Auto Clear" (P.133).

1 Press the <Log In/Out> button.

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

1

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<Log In/Out> button

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

23

1 Before Using the Machine

4 Select [System Settings] > [Common

Before Using the Machine

5 Select [Screen After Auto Clear], and then

1

6 Select [Last Selection Screen] or [Services

Service Settings] > [Screen/Button Settings].

select [Change Settings].

Home].

7 Select [Save].

Customizing the Button Layout

You can customize the services and the button layout displayed on the [Services
Home] screen when you press the <Services Home> button on the control panel.

Note • Services not supported by the machine will not be displayed on the screen. Grayed out

buttons cannot be used as a result of malfunctioning.

Service buttons

Additional feature
buttons

24

z

Copy

z

Fax/Internet Fax

z

E-mail

Customizing the Control Panel

z

Simple Copy

z

Simple Fax

z

Scan to PC

z

Store to Folder

z

Send from Folder

z

Stored Programming

z

Network Scanning

z

Store & Send Link

Note • This service is not displayed as default.

z

Store to USB

z

Media Print - Text

z

Media Print - Photos

z

Job Flow Sheets

z

Language

z

Screen Brightness

z

Setup

z

Calibration

z

Activity Report

z

Fax Receiving Mode

z

Print Mode

z

Disable Auto Printing

Note • [Disable Auto Printing] is not displayed as default. To display this feature, select [Allow User

to Lock Out] in [Printer Lockout] under [Tools] > [System Settings] > [Common Service
Settings] > [Machine Clock/Timers], and then assign the feature to a button on the [Services
Home - Additional Features] screen.

Before Using the Machine

1

Services Home

You can select service buttons, which are displayed on the [Services Home] screen.
If you select [(Not Assigned)], the position of the selected button becomes blank.

1 Press the <Log In/Out> button.

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<Log In/Out> button

25

1 Before Using the Machine

2 Enter the system administrator’s user ID with

Before Using the Machine

3 Select [Tools] on the [Services Home]

1

4 Select [System Settings] > [Common

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

Service Settings] > [Screen/Button Settings].

5 Select [Services Home], and then select

[Change Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

6 Select the position you want to assign a

service.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• The layout of the buttons in this screen
corresponds to the layout of those on the
[Services Home] screen.

7 Select a service you want to display on the

[Services Home] screen.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• You cannot assign the same feature to
more than one button.

26

8 Select [Save].

9 Select [Save].

Services Home - Additional Features

You can select additional feature buttons, which are displayed on the [Services Home]
screen.

If you select [(Not Assigned)], the position of the selected button becomes blank.
You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the

[Setup] button, select the [Show this in Admin mode] check box.

1 Press the <Log In/Out> button.

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

Customizing the Control Panel

Before Using the Machine

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1

<Log In/Out> button

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Screen/Button Settings].

5 Select [Services Home - Additional

Features], and then select [Change
Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

27

1 Before Using the Machine

6 Select the position you want to assign an

Before Using the Machine

7 Select a service you want to display on the

additional feature.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• The layout of the buttons in this screen
corresponds to the layout of those on the
[Services Home] screen.

[Services Home] screen.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• You cannot assign the same feature to
more than one button.

1

8 Select [Save].

9 Select [Save].

Assigning Services to <Custom> Buttons

You can assign services to the <Custom 1> to <Custom 3> buttons on the control
panel.

Assigning a service to a <Custom> button allows you to switch to this service without
having to return to the [Services Home] screen. If you do not need to assign any service
to a <Custom> button, select [(Not Set)].

[Copy] is assigned to the <Custom 1> button and [Review] is assigned to the <Custom
3> button at factory, while the <Custom 2> button has no assignment.

This section describes how to assign [Send from Folder] to the <Custom 2> button, as
an example.

Note • After you change the assignment, apply the labels provided with the machine. When you

assign a service for which no label is provided, use a blank label and write down the service
name with a permanent marker. The labels include the services that are not supported by
the machine.

1 Press the <Log In/Out> button.

28

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<Log In/Out> button

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Screen/Button Settings].

5 Select [Custom Button 2], and then select

[Change Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

Customizing the Control Panel

Before Using the Machine

1

6 Select [Send from Folder].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

7 Select [Save].

Adjusting Screen Brightness

Select [Screen Brightness] on the [Services Home] screen.

1

2 Press [+] or [-] to adjust the screen

brightness.

3 Select [Save].

To adjust the screen brightness from the [Tools] screen, refer to "Screen Brightness" (P.137).

29

1 Before Using the Machine

Entering Text

Before Using the Machine

1

During operations, a screen for entering text sometimes appears. The following
describes how to enter text.

You can enter the following characters: numerals, alphabets, and symbols.

Item Description

Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the

lowercase letters, select [Shift] again.

Entering symbols Select [More Characters].

Note • Depending on the keyboard, you can select a

symbol from the pull-up options displayed on the
bottom left of the screen.

Entering a space Select [Space].

Deleting characters Select [Backspace] to delete one character at a time.

30

2 Paper and Other Media

This chapter describes the paper that can be used with the machine,
precautions when handling paper, and how to load paper in trays.

z

Paper Types ............................................................................................... 32

z

Loading Paper ............................................................................................42

z

Changing the Paper Size ............................................................................ 46

z

Changing the Paper Settings ...................................................................... 49

2 Paper and Other Media

Paper Types

This section describes the paper that can be used with this machine.
Use of unrecommended paper may result in paper jams, lower print quality,

malfunctions, or damage to the machine. To achieve optimum performance of the

Paper and Other Media

machine, we recommend that you use only paper recommended by Fuji Xerox.
If you desire to use paper other than the paper recommended by Fuji Xerox, contact

our Customer Support Center.

WARNING

Do not use conductive paper such as origami paper, carbonic paper or conductively­coated paper. When paper jam occurs, it may cause short-circuit and eventually a
fire accident.

Important • Moisture generated by water, rain, or vapor may cause the printed images to fade. For more

information, contact our Customer Support Center.

2

Loadable Quantity and Weight for Supported Paper

Paper Trays Basis Weight/Ream Weight Loadable Quantity*

Tray 1 to 4 60 to 256 gsm

Ream Weight: 51.6 - 220.1 kg

Tray 1 (Envelope
Tray (optional))

Tray 5 60 to 216 gsm

* When using 80 gsm paper

Important • Printing on paper that differs from the paper type and size selected in the print driver, or

printing from a tray that does not support the loaded paper may result in a paper jam. To
ensure correct printing, select the correct paper size, paper type, and paper tray.

Note • Basis weight is the weight of 1 m

• Ream weight is the weight of 1,000 sheets of duodecimo size (788 x 1,091 mm) paper.

• When copying on non-standard size paper from Tray 5, you must enter the paper size.

Furthermore, if you frequently copy on non-standard size paper, you can preset the size on
the machine. That size then appears under [Standard Sizes] on the [Tray 5] screen. For
more information on the settings, refer to "Tray 5 - Paper Size Defaults" (P.139).

• Most ideal image quality with the paper can be obtained by setting the image quality for each
type of paper. For more information on the settings, refer to "Image Quality" (P.141).

75 to 90 gsm Up to 43 mm

Ream Weight: 51.6 - 185.7 kg

2

of a paper sheet.

500 sheets

Up to 5 mm
45 sheets

32

Supported Paper Type

Standard Paper

When printing or copying on commonly used paper (plain paper), use paper meeting
the standards described below. To copy or print as clear as possible, we recommend
the following standard paper.

Paper Name Size

Basis Weight

(gsm)

Paper

Type

Paper Types

Paper and Other Media

Image

*1

Quality

*2

Notes / Countermeasure

Colotech Plus A4 90 Plain Plain F

Colotech Plus A3 90 Plain Plain F

Professional A4 80 Plain Plain D

FKX-H A4 80 Plain Plain D

FKX-H A3 80 Plain Plain D

Diplomat A4 80 Plain Plain D

Diplomat A3 80 Plain Plain D

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

Do not store unwrapped
under high temperature and
humidity conditions.

2

Xtra A4 75 Plain Plain A

Xtra A3 75 Plain Plain A

Xtra A4 80 Plain Plain D

Xtra A3 80 Plain Plain D

Xtra 8.5

80 Plain Plain D

x

11

Q000 A4 80 Plain Plain D

Gold Flag ship A4 80 Plain Plain D

Gold Flag ship A3 80 Plain Plain D

Business (Blue) A3 80 Plain Plain D

*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing

the Paper Settings" (P.49).

*2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of

paper. For more information on the settings, refer to "Image Quality" (P.140).

z

Do not store unwrapped
under high temperature and
humidity conditions.

33

2 Paper and Other Media

Semi Standard Paper

In addition to the standard paper, the following paper also can be used.

Paper and Other Media

2

Paper Name Size

Basic Weight

(gsm)

Paper

Type

*1

Image

Quality

Performer A4 80 Plain Plain D

Performer white A3 80 Plain Plain D

FXK-X A4 75 Plain Plain A

FXK-X A3 75 Plain Plain A

Astro Extra A4 80 Plain Plain D

GA37 No.ZA A3 70 Plain Plain A

Green Label A4 70 Plain Plain A

Premier A4 80 Plain Plain D

Premier A3 80 Plain Plain D

Premier 8.5

80 Plain Plain D

x

11

*2

Notes / Countermeasure

z

The corners of paper may
become folded if printed
under high temperature and
humidity conditions.

z

Performing 2-sided printing
may cause paper to be
wrinkled under high
temperature and humidity
conditions.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

Performing 2-sided printing
may cause paper to be
wrinkled under high
temperature and humidity
conditions.

z

Performing 2-sided printing
may cause paper to be
wrinkled under high
temperature and humidity
conditions.

z

Performing 2-sided printing
may cause paper to be
wrinkled under high
temperature and humidity
conditions.

Xplore Paper A4 70 Plain Plain A

Xplore Paper A3 70 Plain Plain A

Gold Flag ship A4 70 Plain Plain A

Gold Flag ship A3 70 Plain Plain A

Gold Flag ship A4 80 Plain Plain D

Gold Flag ship A3 80 Plain Plain D

ZA A4 70 Plain Plain A

ZA A3 70 Plain Plain A

34

z

Performing 2-sided printing
may cause paper to be
wrinkled under high
temperature and humidity
conditions.

Usable Paper

Paper Types

*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing

the Paper Settings" (P.49).

*2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of

paper. For more information on the settings, refer to "Image Quality" (P.140).

In addition to the standard paper, the following paper also can be used.

Paper Name Size

Basis Weight

(gsm)

Paper

Type

*1

Business A4 80 Plain Plain D

Business A3 80 Plain Plain D

Excel A4 80 Plain Plain D

Excel A3 80 Plain Plain D

Image

Quality

Paper and Other Media

*2

Notes / Countermeasure

z

Depending on paper quality,
transfer deterioration may be
occurred, or two or more
sheets of paper are being fed
simultaneously.

z

The corners of paper may
become folded if printed
under high temperature and
humidity conditions.

z

Depending on paper quality,

2

transfer deterioration may be
occurred, or two or more
sheets of paper are being fed
simultaneously.

z

The corners of paper may
become folded if printed
under high temperature and
humidity conditions.

z

Performing 2-sided printing
may cause paper to be
wrinkled under high
temperature and humidity
conditions.

z

Do not store unwrapped
under high temperature and
humidity conditions*.

z

Transfer deterioration or
chipping might be occurred
on the printing side under
high temperature and
humidity conditions*.

z

Do not store unwrapped
under high temperature and
humidity conditions*.

z

Transfer deterioration or
chipping might be occurred
on the printing side under
high temperature and
humidity conditions*.

Colotech Plus A3 100 Plain Plain F

Blue wrap-4Hole

A4 80 Plain Plain D

Punch

Reflex A4 80 Plain Plain D

Reflex A3 80 Plain Plain D

Paper One A4 80 Plain Plain D

35

2 Paper and Other Media

Paper and Other Media

2

Paper Name Size

Basis Weight

(gsm)

Paper

Type

*1

Image

Quality

Paper One A3 80 Plain Plain D

Double A A4 80 Plain Plain D

Double A A3 80 Plain Plain D

XEROX ONE A4 80 Plain Plain D

XEROX ONE A3 80 Plain Plain D

Warrior A3 80 Plain Plain D

Colotech Plus A4 120 Heavy-

Heavyweight A

weight

Colotech Plus A3 120 Heavy-

Heavyweight A

weight

Colotech Plus A4 160 Heavy-

Heavyweight A

weight

Colotech Plus A3 160 Heavy-

Heavyweight A

weight

Digital Plus A3 75 Plain Plain A

Digital Plus A4 80 Plain Plain D

Thai Roxy Q742 A3 80 Plain Plain D

White & Gray

A4 70 Plain Plain A

Label

White & Gray

A3 70 Plain Plain A

Label

White & Gray

Label

8.5

×

70 Plain Plain A

11

White & Gray

Label

8.5

×

70 Plain Plain A

14

*2

Notes / Countermeasure

z

Multiple sheets may be fed to
the machine simultaneously.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

Multiple sheets may be fed to
the machine simultaneously.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

Multiple sheets may be fed to
the machine simultaneously.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

Multiple sheets may be fed to
the machine simultaneously.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

UPM Office A4 70 Plain Plain A

UPM Office A3 70 Plain Plain A

5NA4 UPM

A4 70 Plain Plain A

Horizon

36

z

Multiple sheets may be fed to
the machine simultaneously.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

Paper Types

Paper Name Size

5NA4 UPM

A3 70 Plain Plain A

Basis Weight

(gsm)

Paper

Type

*1

Image

Quality

Horizon

DocuPaper A4 80 Plain Plain D

Transmate A3 70 Plain Plain A

Transmate A4 70 Plain Plain A

Transmate A4 80 Plain Plain D

Jet Set A3 70 Plain Plain A

Jet Set A4 70 Plain Plain A

Jet Set A3 80 Plain Plain D

Jet Set A4 80 Plain Plain D

Xcite (RED) A4 80 Plain Plain D

*2

Notes / Countermeasure

z

Multiple sheets may be fed to
the machine simultaneously.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

z

Multiple sheets may be fed to

Paper and Other Media

the machine simultaneously.

z

Before copying or printing,
fan the paper well and reload
it in the tray.

2

Xcite (RED) A3 80 Plain Plain D

Green Wrap A4 80 Plain Plain D

Green Wrap A3 80 Plain Plain D

N000 A4 80 Plain Plain D

Multi Purpose A4 75 Plain Plain A

*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing

the Paper Settings" (P.49).

*2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of

paper. For more information on the settings, refer to "Image Quality" (P.140).

Special Media

You can use the following special media such as postcards and envelopes:

Paper Name Size

Monarch

(3.9 x 7.5")

Commercial #10

(4.1 x 9.5")

C5 (162 x 229

mm)

Basis Weight

(gsm)

- Unknown Envelope Extra

- Unknown Envelope Extra

- Unknown Envelope Extra

Paper

Type

*1

Quality

Heavyweight A

Heavyweight A

Heavyweight A

Image

*2

Notes / Countermeasure

z

When the Envelope Tray
(optional) is installed, you
can load envelopes in the
tray.

z

When the Envelope Tray
(optional) is installed, you
can load envelopes in the
tray.

z

When the Envelope Tray
(optional) is installed, you
can load envelopes in the
tray.

37

2 Paper and Other Media

Paper and Other Media

2

Paper Name Size

DL (110 x 220

mm)

Laser card

040P00142

- Unknown Envelope Extra

A4 100 Heavy-

*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing

the Paper Settings" (P.49).

*2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of

paper. For more information on the settings, refer to "Image Quality" (P.140).

*3:When copying, refer to "3 Copy" in the User Guide, and when printing, refer to the help of the print

driver.
*4:For heavyweight paper, use new flat paper without any warp.
*5:Do not use art paper and gloss paper weighing 127gsm or less.

Note • For more information on special paper such as other heavyweight paper, contact our

Basis Weight

(gsm)

Paper

Type

weight

Customer Support Center.

*1

Image

Quality

Heavyweight A

Heavyweight A

*2

Extra

Notes / Countermeasure

z

When the Envelope Tray
(optional) is installed, you
can load envelopes in the
tray.

z

When using Tray 5, load the
paper with the center slightly
curling upward.

z

When using the Finisher-A1
to deliver the output, load the
paper with the edge without a
card attached facing the
feeding slot of the tray.

Limited Paper

You can use the following paper with limitations:

Paper Name Size

Basis Weight

(gsm)

Paper

Type

*1

Colotech Gloss A4 170 HW Gloss HW Gloss

Colotech Gloss A3 170 HW Gloss HW Gloss

Colotech Plus

A4 120 Gloss Gloss

Gloss

Colotech Plus

A3 120 Gloss Gloss

Gloss

Colotech Plus

A4 140 Gloss Gloss

Gloss

Colotech Plus

A3 140 Gloss Gloss

Gloss

Colotech Plus

A4 210 HW Gloss HW Gloss

Gloss

Colotech Plus

A3 210 HW Gloss HW Gloss

Gloss

Colotech+Silk A3 120 Gloss Gloss

Colotech+Silk A3 170 HW Gloss HW Gloss

Colotech+Silk A3 210 HW Gloss HW Gloss

Image

Quality

*2

Notes / Countermeasure

z

Print one sheet at a time.

z

Print one sheet at a time.

z

Print one sheet at a time.

z

Small dots may appear when
used under high temperature
and humidity conditions.

z

Print one sheet at a time.

z

Small dots may appear when
used under high temperature
and humidity conditions.

z

Print one sheet at a time.

z

Print one sheet at a time.

z

Print one sheet at a time.

z

Print one sheet at a time.

z

Print one sheet at a time.

z

Print one sheet at a time.

z

Print one sheet at a time.

38

Paper Types

Paper Name Size

Colotech Super

A3 160 Gloss Gloss

Basis Weight

(gsm)

Paper

Type

Gloss

Colotech Super

A4 210 HW Gloss HW Gloss

Gloss

Colotech Super

A3 210 HW Gloss HW Gloss

Gloss

Colotech Plus A4 200 Heavy-

weight

Colotech Plus A3 200 Heavy-

weight

Colotech Plus A4 220 Heavy-

weight

Colotech Plus A3 220 Heavy-

weight

*1

Image

Quality

Heavyweight A

Heavyweight A

Heavyweight A

Heavyweight A

*2

Extra

Extra

Extra

Extra

Notes / Countermeasure

z

Print one sheet at a time,
using a paper tray.

z

When using Tray 5, print one
sheet at a time. When the
paper is not fed to the
machine properly, load the
paper with the edge curled
up.

z

The paper cannot be used
under high temperature and
humidity conditions.

z

Print one sheet at a time,
using a paper tray.

z

When using Tray 5, print one
sheet at a time. When the
paper is not fed to the
machine properly, load the
paper with the edge curled
up.

z

The paper cannot be used
under high temperature and
humidity conditions.

z

Print one sheet at a time,
using a paper tray.

z

When using Tray 5, print one
sheet at a time. When the
paper is not fed to the
machine properly, load the
paper with the edge curled
up.

z

The paper cannot be used
under high temperature and
humidity conditions.

z

Print one sheet at a time,
using Tray 5.

z

When using Tray 5, load the
paper with the center slightly
curling upward.

z

Print one sheet at a time,
using Tray 5.

z

When using Tray 5, load the
paper with the center slightly
curling upward.

z

Print one sheet at a time,
using Tray 5.

z

When using Tray 5, load the
paper with the center slightly
curling upward.

z

Print one sheet at a time,
using Tray 5.

z

When using Tray 5, load the
paper with the center slightly
curling upward.

Paper and Other Media

2

39

2 Paper and Other Media

Paper and Other Media

2

Paper Name Size

Basis Weight

(gsm)

Paper

Type

*1

24Up A4 Unknown Labels -

16Up A4 Unknown Labels -

8Up A4 Unknown Labels -

1Up A4 Unknown Labels -

*1:Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing

the Paper Settings" (P.49).
*2:Most ideal image quality with the paper can be obtained by setting the image quality for each type of

paper. For more information on the settings, refer to "Image Quality" (P.140).
*3:For heavyweight paper, use new flat paper without any warp.

"High temperature and humidity conditions" in the above table means an environment
with temperature of 28 °C and humidity of 85%, and "low temperature and humidity
conditions" means an environment with temperature of 10 °C and humidity of 15%.

Image

Quality

*2

Notes / Countermeasure

z

Print one sheet at a time,
using Tray 5.

z

Do not reuse the used label
or partially peeled label.

z

The paper cannot be used
under high temperature and
humidity conditions.

z

Print one sheet at a time,
using Tray 5.

z

Do not reuse the used label
or partially peeled label.

z

Print one sheet at a time,
using Tray 5.

z

Do not reuse the used label
or partially peeled label.

Unusable Paper

Using paper not recommended by Fuji Xerox and transparencies may cause a paper
jam or machine malfunction. Use paper recommended by Fuji Xerox.

z

Transparencies

z

Damp or wet paper

z

Paper pre-printed with other printer or copier

z

Wrinkled, creased, or ripped paper

z

Envelopes that are not flat, or that have clasps

z

Color paper with surface treatments

z

Paper with rough surface, such as pulp paper or fibrous paper

z

Symphony (Pastel Pink etc.) A4 80 gsm

Storing and Handling Paper

Please keep the following points in mind when storing paper

z

Store paper inside a cabinet or other dry place. Paper that has absorbed moisture

can result in paper jams and lower image quality.

z

After opening a package of paper, wrap and store any remaining paper. We

recommend that you store remaining paper in moisture prevention packets.

z

Store paper on a flat surface to prevent bends or warping.

40

Please adhere to the following points when loading paper in a tray

z

Align the stack of paper neatly before setting it in a tray.

Paper Types

z

Do not use paper that is creased or wrinkled.

z

Do not use warped or curled paper.

z

Do not load paper of mixed sizes together into a tray.

z

Carefully fan labels before use. Otherwise, the paper may stick together, resulting in

paper jams, or multiple sheets being fed to the machine simultaneously.

Paper and Other Media

2

41

2 Paper and Other Media

Loading Paper

This section describes how to load paper.

Types of paper loaded in trays

Paper and Other Media

2

The machine automatically detects the size and orientation of loaded paper in a tray,
but not a paper type. Normally, each tray is set to plain paper. When loading paper
other than plain paper, you must change the paper type setting. You can name paper
types and can set up to five paper types as user-defined paper.

For information on changing the paper type settings, refer to "Changing the Paper Settings" (P.49).

Automatic Tray Selection

If you set paper source on the [Paper/Output] tab to [Paper Tray] in the PCL print
driver's screen when printing, the machine automatically selects the paper tray
according to the size and orientation of the document to be printed. This is called
[Automatic Tray Selection].

When copying, selecting [Auto Select] for [Paper Supply] enables automatic tray
selection. If the machine detects two or more corresponding trays for the automatic tray
selection, the machine selects the tray with the highest priority specified in [Paper Type
Priority] among the trays set under [Paper Type]. Trays whose [Paper Type Priority]
setting is set to [Auto Paper Off] are ignored in automatic tray selection. Also, if the
[Paper Type Priority] settings are identical, the tray priority is determined by [Paper
Tray Priority].

Note • Some trays may not be selected in automatic tray selection depending on the setting of that

tray for [Auto Paper Select]. For more information, refer to "Change Settings" (P.138).

• Tray 5 cannot be selected in automatic tray selection.

• When the paper runs out during copying or printing, select a tray containing the same sized

paper and orientation, and the machine continues copying or printing (Auto Tray Switching
feature). The machine cannot switch to a tray containing a paper type for which [Paper Type
Priority] is set to [Auto Paper Off].

For information about [Paper Type], [Paper Type Priority], and [Paper Tray Priority] settings, and the
paper substitute feature, refer to "Paper Tray Settings" (P.138).

Adding paper

When the machine runs out of paper during copying or printing, a message appears on
the touch screen. Add paper according to the message instructions. Copying or printing
automatically resumes when paper is added.

Note • Carefully fan paper before loading it in a tray. Otherwise, the paper may stick together,

resulting in paper jams, or multiple sheets being fed to the machine simultaneously.

Loading Paper in Trays 1 to 4

The following describes the procedures to load paper in Trays 1 to 4.
When the machine runs out of paper during copying or printing, a message appears on

the touch screen. Add paper according to the message instructions. Copying or printing
automatically resumes when paper is added.

Note • Carefully fan paper before loading it in a tray. Otherwise, the paper may stick together,

resulting in paper jams.

For information on changing the paper size and orientation, refer to "Changing the Paper Size for Trays
1 to 4" (P.46).

42

1 Pull out the tray until it stops.

Important • While the machine is processing a job, do

not pull out the tray that is being used for
a job.

• To prevent paper jams or erroneous
detection of loaded paper in a tray by the
machine, do not add paper on top of any
remaining paper in the tray. Remove any
remaining paper in the tray, and then load
that paper on top of the newly loaded
paper.

• Do not pull out all the trays together.
Otherwise, the machine gets inclined and
turns over, which may cause injuries.

2 Load and align the edge of the paper against

the left edge of the tray, with the side to be
copied or printed on facing up.

Important • Do not load paper above the maximum fill

line ("MAX" in the right figure). It may
cause paper jams or machine
malfunction.

• Do not place any paper or objects in the
empty space on the right side of Trays 1
to 4. It may cause paper jams or machine
malfunction.

Loading Paper

Paper and Other Media

2

3 Push the tray in gently until it stops.

Important • When inserting the tray, push it gently. Forcibly pushing in the tray may cause machine

malfunction.

When the Envelope Tray (Optional) is Installed

When the Envelope Tray (optional) is inserted into the slot for Tray 1, you can load
envelopes in the tray.

The following sizes of envelopes can be loaded in the Envelope Tray.

z

Monarch (3.9 x 7.5")

z

Commercial #10 (4.1 x 9.5")

z

C5 (162 x 229 mm)

Important • Insert the Envelope Tray in the slot for Tray 1 only. Inserting the Envelope Tray in any other

slot will damage it.

• The Envelope Tray can only be used in place of Tray 1. The standard Tray 1 cannot be used
while the Envelope Tray is used.

• To use Tray 1 as the Envelope Tray, select [Coupled as Envelope Feeder] in [Tray 1
Configuration], and then select the [Envelope Feeder] check box on the [Tray 1] screen
under [Paper Tray Attributes] in the System Administration mode. For more information,
refer to "Tray 1 Configuration" (P.153) and "Paper Tray Attributes" (P.138).

z

DL (110 x 220 mm)

z

Custom size
(148 x 241 to 98 x 162 mm)

43

2 Paper and Other Media

Paper and Other Media

2

1 Pull out the Envelop Feeder Tray until it

stops.

Important • While the machine is processing a job, do

not pull out the tray that is being used for
a job.

• To prevent paper jams or erroneous
detection of loaded envelopes in a tray by
the machine, do not add envelopes on top
of any remaining envelopes in the tray.
Remove any remaining envelopes in the
tray, and then load those envelopes on
top of the newly loaded envelopes.

• Do not pull out all the trays together.
Otherwise, the machine gets inclined and
turns over, which may cause injuries.

2 Load the envelopes in the Envelope Tray

with the side to be copied or printed on
facing up and the edge with the flap against
the left edge of the tray.

Important • Do not load envelopes above the

maximum fill line ("MAX" in the right
figure). It may cause paper jams or
machine malfunction.

• Do not place any paper or objects in the
empty space on the right side of the
Envelope Tray. It may cause paper jams
or machine malfunction.

3 Adjust the paper guides to the size of the envelopes.

4 Push the Envelope Tray in gently until it stops.

Important • When inserting the tray, push it gently. Forcibly pushing in the tray may cause machine

malfunction.

5 Select the envelope size on the control panel.

Important • The machine does not automatically detect the envelope size loaded in the Envelope Tray.

Make sure to select the correct envelope size on the control panel. For information on how to
select the envelope size, refer to "3 Copy" > "Copy" > "Paper Supply (Selecting the Paper for
Copying)" in the User Guide.

Loading Paper in Tray 5

When printing or copying on a size or type of paper that cannot be set in Trays 1 to 4,
use Tray 5. The following describes the procedures to load paper in Tray 5. For
printings, specify the instructions using the [Paper/Output] tab in the print driver. Also
specify the type of paper to be loaded.

Important • To prevent from paper jams and erroneous detection of paper loaded in the tray by the

machine, do not take out paper of a package until the tray runs out of paper.

Note • Carefully fan paper before loading it in a tray. Otherwise, the paper may stick together,

resulting in paper jams, or multiple sheets being fed to the machine simultaneously.

44

1 Open Tray 5.

Note • If necessary, pull out the extension tray.

The extension tray can be extended in
two stages. Pull out the extension tray
gently.

2 Load paper with the side to be copied or

printed on facing down, inserting the paper
until its edge lightly touches against the
paper feed entrance.

Important • Do not load mixed paper types into the

tray.

• Do not load paper above the maximum fill
line. It may cause paper jams or machine
malfunction.

• When making copies or prints on thick­stock paper and the paper will not feed
into the machine, apply a curl to the paper
as shown in the figure on the right. Note,
however, that excessively bending or
folding the paper may cause paper jams.

• Depending on the type of the
heavyweight paper, paper may not be fed
to the machine or image quality may
deteriorate.

Loading Paper

Paper and Other Media

2

3 Adjust the paper guides to align the edges of

the paper loaded.

4 Instruct a copy or print job.

45

2 Paper and Other Media

Changing the Paper Size

This section describes how to change the paper size in Trays 1 to 4.

Note • The types of paper in Trays 1 to 4 are preset. Normally, Trays 1 to 4 are set to plain paper.

When changing to a different paper type, change the paper quality settings to match the type

Paper and Other Media

For more information on corresponding paper sizes, refer to "Paper Tray Settings" (P.138).

For more information on how to copy on non-standard size paper, refer to "3 Copy" > "Copy" > "Paper
Supply (Selecting the Paper for Copying)" in the User Guide. For more information on how to print on
non-standard size paper, refer to the help of the print driver.

Important • Do not load paper of mixed sizes together into a tray.

of paper to be loaded so that you can maintain high quality printing.
For more information on paper type settings, refer to "Changing the Paper Settings" (P.49).

• Non-standard size paper can be loaded in Trays 1 to 4. When loading non-standard size
paper, you must register the paper size. For information on registering paper sizes, refer to
"Paper Size" (P.138).

2

Changing the Paper Size for Trays 1 to 4

The following describes how to change paper size in Trays 1 to 4.

Note • The types of paper in Trays 1 to 4 are preset. There are 11 paper types: Plain paper, Bond

paper, Recycled paper, Heavyweight paper, Gloss paper, Labels, Custom paper 1 to 5, and
normally, plain paper is set. When changing to a different paper type, change the paper
quality settings to match the type of paper to be loaded so that you can maintain high quality
printing.
For more information on paper type settings, refer to "Changing the Paper Settings" (P.49).

• When loading non-standard size paper, you must register the paper size. For information on
registering paper sizes, refer to "Paper Tray Attributes" (P.138).

For more information on how to copy on non-standard size paper, refer to "3 Copy" > "Copy" > "Paper
Supply (Selecting the Paper for Copying)" in the User Guide. For more information on how to print on
non-standard size paper, refer to the help of the print driver.

1 Pull out the Tray until it stops.

Important • While the machine is processing a job, do

not pull out the tray that is being used for
a job.

• To prevent paper jams or erroneous
detection of loaded paper in a tray by the
machine, do not add paper on top of any
remaining paper in the tray.

2 Remove any paper loaded in the tray.

3 While pinching the two paper guides, move

them to the edges of the tray.

46

Changing the Paper Size

4 Load and align the edge of the paper against

the left side of the tray, with the side to be
copied or printed on facing up.

Important • Do not load paper above the maximum fill

line.

5 While pinching the two paper guides, lightly

align the edges to the edge of the paper.

Note • When loading standard size paper in the

Tray, move the paper guides to the marks
corresponding to the paper size.

6 Push the tray in gently until it stops.

Important • When inserting the tray, push it gently. Forcibly pushing in the tray may cause machine

malfunction.

Note • Affix the paper size label to the front of the paper tray.

For more information on paper type settings, refer to

"Changing the Paper Settings" (P.49).

Paper and Other Media

2

When the Envelope Tray (Optional) is Installed

The following describes how to change the envelope size in the Envelope Tray
(optional).

1 Pull out the Envelope Tray until it stops.

Important • While the machine is processing a job, do

not pull out the tray that is being used for
a job.

• To prevent paper jams or erroneous
detection of loaded envelopes in the
Envelope Tray by the machine, do not
add envelopes on top of any remaining
envelopes in the tray.

2 Remove any envelopes loaded in the tray.

3 While pinching the two paper guides, move

them to the edges of the tray.

47

2 Paper and Other Media

Paper and Other Media

2

4 Load the envelopes in the Envelope Tray

with the side to be copied or printed on fac­ing up and the edge with the flap against the
left edge of the tray.

Important • Do not load paper above the maximum fill

line.

5 While pinching the two paper guides, lightly

align the edges to the edge of the envelopes.

6 Push the tray in gently until it stops.

Important • When inserting the tray, push it gently.

Forcibly pushing in the tray may cause
machine malfunction.

For more information on paper type settings, refer to
"Changing the Paper Settings" (P.49).

48

Changing the Paper Settings

This section describes how to change the paper type for Trays and how to set image
quality processing by the individual paper type.

After loading paper in a tray, specify the type of paper loaded and select image quality
for the paper type. Setting Image quality for each paper type enables you to print with
the most suitable image quality for the paper type. For more information on setting
image quality for each paper type, refer to "Image Quality" (P.140).

Note • Users can name Custom 1 to Custom 5 displayed in the paper type settings. For information

on how to set names to Custom 1 to Custom 5, refer to "Custom Paper Name/Color"
(P.138).

• You can change the paper type setting without entering to the System Administration mode
on the [Setup] screen, which is displayed by selecting [Setup] in the [Services Home] screen
if you configure the settings in advance. For more information, refer to "Customize Paper
Supply Screen" (P.138).

1 Press the <Log In/Out> button.

Changing the Paper Settings

Paper and Other Media

2

123

456

789

0#

C

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Paper Tray Settings].

<Log In/Out> button

49

2 Paper and Other Media

Paper and Other Media

5 Select [Paper Tray Attributes].

6 Select a paper tray for changing the paper

type setting under [Items].

2

7 Select [Change Settings].

8 Select the [Paper Type], [Paper Size],

[Paper Color], and [Auto Paper Select]
respectively.

9 Select [Cancel], [Save], [Close] or [Confirm] repeatedly until the [Paper Tray Settings]

screen is displayed.

10 Select [Image Quality].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

50

11 Select the paper type for changing the image

quality settings under [Items], and then
select [Change Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

Changing the Paper Settings

12 Select the image quality, and then select

[Save].

13 Make sure that the paper type you selected is displayed under [Current Settings] of

[Items], and then select [Close].

14 Select [Close] repeatedly until the [Tools] screen is displayed.

15 Select [Close].

Paper and Other Media

2

51

3 Maintenance

This chapter describes how to replace consumables, clean the machine,
calibrate colors, print a report/list, and delete a print job with an invalid User ID.

z

Replacing Consumables ............................................................................. 54

z

Cleaning the Machine ................................................................................. 81

z

Executing Calibration .................................................................................. 86

z

Printing a Report/List ..................................................................................89

z

Deleting a Private Charge Print Job with an Invalid User ID ...................... 90

z

Setting Restore Tool ................................................................................... 91

3 Maintenance

Replacing Consumables

The machine is provided with the following consumables and periodic replacement
parts. We recommend the use of the following consumables as they are manufactured
to meet the specifications of the machine.

Maintenance

3

Type of Consumables/

Periodic Replacement Parts

Toner cartridge K (Black) CT201434 1 unit/box

Toner cartridge C (Cyan) CT201435 1 unit/box

Toner cartridge M (Magenta) CT201436 1 unit/box

Toner cartridge Y (Yellow) CT201437 1 unit/box

Drum cartridge K (Black) CT350819 1 unit/box

Drum cartridge C (Cyan) CT350820 1 unit/box

Drum cartridge M (Magenta) CT350821 1 unit/box

Drum cartridge Y (Yellow) CT350822 1 unit/box

Waste toner container CWAA0777 1 unit/box

Staple cartridge (Finisher-A1/B1)

Staple cartridge (Booklet Maker Unit for
Finisher-B1)

Stamp Replacement Kit F451 -

Fuser Unit 220V CWAA0791 1 unit/box

Fuser Unit 110V CWAA0792 1 unit/box

IBT Unit CWAA0793 1 unit/box

*2

*1

Product

Code

CWAA0540 5,000 staples × 3 sets/box

CWAA0728 2,000 staples × 4 sets/box

Quantity/Box

2nd BTR Unit CWAA0794 1 unit/box

*1: For Finisher-A1 and Finisher-B1

*2: For Booklet Maker Unit for Finisher-B1

Note • We recommend that you always keep spare consumables/periodic replacement parts

available.

WARNING

z

Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner
for the spills. It may catch fire by electric sparks inside the vacuum cleaner and
cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox
representative.

z

Never throw a toner cartridge into an open flame. Remaining toner in the cartridge
may catch fire and cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox
representative for its disposal.

z

Never throw a waste toner container into an open flame. Toner may catch fire and
cause burn injuries or explosion.
If you have a used waste toner container no longer needed, contact your local Fuji
Xerox representative for its disposal.

54

Replacing Consumables

CAUTION

z

Keep drum cartridges and toner cartridges out of the reach of children. If a child
accidentally swallows toner, spit it out, rinse mouth with water, drink water and
consult a physician immediately.

z

When replacing drum cartridges and toner cartridges, be careful not to spill the
toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth
as well as inhalation.

z

If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least
15 minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water
and consult a physician immediately.

Handling consumables/periodic replacement parts

z

Do not store boxes of consumables/periodic replacement parts upright.

z

Do not unpack consumables/periodic replacement parts before use. Avoid storing
consumables/periodic replacement parts in the following locations:

- In high temperature and humid locations

- Near heat-generating devices

- Areas exposed to direct sunlight

- Dusty areas

z

When using consumables/periodic replacement parts, carefully read precautions for
use. Precautions for use are instructed on their bodies or packages, or a precaution
sheet is included in their packages.

z

We recommend always keeping spare consumables/periodic replacement parts in
stock.

z

When calling our Customer Support Center to order consumables/periodical
replacement parts, have the product codes ready.

z

The use of consumables/periodic replacement parts not recommended by Fuji Xerox
could impair machine quality and performance. Use only consumables/periodic
replacement parts recommended by Fuji Xerox.

Maintenance

3

Checking the status of consumables

You can check the status of consumables on the [Supplies] screen.

For information on consumables, refer to "Supplies" (P.111).

The following shows the reference section for each procedure.

Replacing Toner Cartridges ....................................................................................................... 56

Replacing Waste Toner Container (R5) ..................................................................................... 58

Replacing Drum Cartridges R1, R2, R3, or R4.......................................................................... 61

Replacing Staple Cartridge (for Finisher-A1)............................................................................ 65

Replacing Staple Cartridge (for Finisher-B1) ............................................................................ 66

Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1) ..................................... 68

Emptying Punch Waste Container (for Finisher-B1)................................................................. 68

Replacing Stamp ........................................................................................................................ 69

Replacing Fuser Unit.................................................................................................................. 71

55

3 Maintenance

Replacing IBT Unit.....................................................................................................................72

Replacing 2nd BTR Unit.............................................................................................................77

Replacing Toner Cartridges

The following messages are displayed on the touch screen depending on the amount
of toner remaining. Replace the toner cartridge according to the message.

Maintenance

3

Message

Please order a Yellow
Toner [Y] Cartridge.

Yellow Toner [Y] Cartridge
needs to be replaced soon.

Yellow Toner [Y] Cartridge
needs to be replaced. -

*1 The messages in the above table apply to Yellow Toner. "Yellow Toner [Y]" shown in the

messages vary depending on the color and number of the applicable toner.

*2 The remaining page yield for copy/print jobs is applicable when A4 paper LEF ( ) is used. The

value is an estimate and varies depending on the conditions such as the content printed, dot
coverage (area coverage), paper size, paper type, copy/print density, output image type, and the
machine operating environment.

*1

Remaining Page Yield

Black: Approx. 3,000 pages
Other than Black: Approx.
2,500 pages

Approx. 40 pages Replace the toner cartridge

*2

You do not need to replace the
Toner Cartridge immediately.
Order the Toner Cartridge
displayed on the screen.

with a new one.

The machine will stop. Replace
the toner cartridge with a new
one.

Solution

WARNING

z

Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner
for the spills. It may catch fire by electric sparks inside the vacuum cleaner and
cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox
representative.

z

Never throw a toner cartridge into an open flame. Remaining toner in the cartridge
may catch fire and cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox
representative for its disposal.

56

Important • When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying

paper on the floor beforehand.

• The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and
performance. Use only toner cartridges recommended by Fuji Xerox.

• When the remaining amount of toner is low, the machine may stop printing and display a
message. If this occurs, replace the toner cartridge to resume copying or printing.

• Replace toner cartridges while the machine is on.

• Copy or print density may decrease slightly after the message "Please order a XXX Toner

Cartridge" appears on the touch screen.

• If you replace a toner cartridge with a partially used toner cartridge, the number of pages that
you can copy or print after the message "Please order a XXX Toner Cartridge" is displayed
may differ significantly from the values described in the above table.

1 Make sure that the machine is not operating,

and open the front cover.

2 Put your hand under the dent of the toner

cartridge indicated in the message, and
slightly lift up the cartridge.

Note • "Y", "M", "C", or "K" indicates Yellow,

Magenta, Cyan, and Black, respectively.

Replacing Consumables

Maintenance

3 Pull out the toner cartridge slowly, and slide

it out.

WARNING

Never throw a toner cartridge into an open
flame. Remaining toner in the cartridge
may catch fire and cause burn injuries or
explosion.
If you have a used toner cartridge no
longer needed, contact your local Fuji
Xerox representative for its disposal.

Important • Slide out the toner cartridge gently. Otherwise, toner may spill from the cartridge.

• If you have a used toner cartridge which is no longer needed, contact our Customer Support

Center for its disposal.

4 Take the new toner cartridge of the same

color out of the box, and shake the cartridge
up and down and left and right for ten times.

3

5 Hold the cartridge with the arrow facing up,

and push the cartridge in slowly until it stops.

57

3 Maintenance

6 Close the front cover.

Note • If the front cover is not completely closed, a message will appear and the machine will

Maintenance

remain paused.

Replacing Waste Toner Container (R5)

The waste toner container holds used toner. The following messages are displayed on
the touch screen according to the status of the waste toner container. Follow the

3

messages.

Message

Please order a Waste
Toner Container.

The Waste Toner
Container needs to be
replaced.

*1 The remaining page yield for copy/print jobs is applicable when A4 paper LEF ( ) is used. The

value is an estimate and varies depending on the conditions such as the content printed, dot
coverage (area coverage), paper size, paper type, copy/print density, output image type, and
machine operating environment.

Remaining Page Yield

Approx. 500 pages Order the waste toner

-

*1

container.

The machine will stop. Replace
the waste toner container with
a new one.

Solution

When replacing the waste toner container, clean the laser scanners located behind the
waste toner container by using the cleaning bar supplied with a new waste toner
container to prevent inconsistencies in density or color in copies and prints.

WARNING

z

Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner
for the spills. It may catch fire by electric sparks inside the vacuum cleaner and
cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox
representative.

z

Never throw a waste toner container into an open flame. Toner may catch fire and
cause burn injuries or explosion.
If you have a used waste toner container no longer needed, contact your local Fuji
Xerox representative for its disposal.

58

Important • Do not touch the five gray-colored sponge parts on the back side of the waste toner

container. Otherwise, your hands may get dirty with toner.

• When you replace the waste toner container, toner may spill and soil the floor. We
recommend laying paper on the floor beforehand.

• The proper disposal of used waste toner containers is required. Return the old waste toner
container to our Customer Support Center.

• The use of waste toner containers not recommended by Fuji Xerox may degrade image
quality and performance. Use only waste toner containers recommended by Fuji Xerox.

1 Make sure that the machine is not operating,

and open the front cover.

Replacing Consumables

2 While holding down the tabs on the top of

the waste toner container, lay the container
down toward you and then pull out the
container upward at an angle.

Important • After removing the waste toner container

from the machine, do not turn the
container upside down. Otherwise, toner
may spill.

3 Prepare a new waste toner container and

cleaning bar.

Note • Take a new container and cleaning bar

out of the box in advance.

Maintenance

3

Waste Toner Container

4 Clean each of the laser scanners once with

the new cleaning bar.
Insert the cleaning bar into each slot until it
stops, and then slowly slide the bar back out.

59

3 Maintenance

Maintenance

5 After cleaning the laser scanners, remove

the old cleaning bar from the back side of the
front cover.

6 Attach the new cleaning bar to the back side

of the front cover.

3

7 Align the dents at the bottom of the waste

toner container with the tabs on the machine.

8 Raise the waste toner container toward the

inside of the machine until it clicks into place.

9 Insert the used waste toner container into

the supplied plastic bag.

60

10 Use both hands to carefully place the used

waste toner container into the empty box.
Place also the old cleaning bar in the box.

Important • Return the old waste toner container to

our Customer Support Center.

11 Close the front cover.

Note • If the front cover is not completely closed, a message will appear and the machine will

remain paused.

Replacing Drum Cartridges R1, R2, R3, or R4

The machine displays the following messages when a drum cartridge needs to be
replaced. When the message is displayed, contact our Customer Support Center.

Refer to this section and locate the position or the indicated drum cartridge (R1, R2,
R3, or R4), and replace the drum cartridge.

If you continue to copy or print without replacing the drum cartridge after the message
is displayed on the touch screen, the machine will stop after copying or printing the
number of pages shown in the following table.

Replacing Consumables

Maintenance

3

Message Remaining Page Yield Solution

Please order a Drum
Cartridge RX.

Drum Cartridge
needs to be replaced.

1,700 pages You do not need to replace the

Drum Cartridge immediately. Order
the Drum Cartridge displayed on
the screen.

-

Replace the drum cartridge with a
new one.

CAUTION

z

When replacing drum cartridges and toner cartridges, be careful not to spill the
toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth
as well as inhalation.

z

If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least
15 minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water
and consult a physician immediately.

z

Keep drum cartridges and toner cartridges out of the reach of children. If a child
accidentally swallows toner, spit it out, rinse mouth with water, drink water and
consult a physician immediately.

Important • The use of drum cartridges not recommended by Fuji Xerox may degrade image quality and

performance. Use only drum cartridges recommended by Fuji Xerox.

Note • Do not expose drum cartridges to direct sunlight or strong light from indoor fluorescent

lighting. Do not touch or scratch the surface of the drum. Doing so may result in
unsatisfactory printing.

61

Maintenance

3

3 Maintenance

• When storing drum cartridges, do not leave them unpacked before use. The drum cartridges
may be deteriorated when exposed to light.

• The remaining page yield is applicable when A4 paper LEF ( ) is used. The value is an
estimate and varies depending on the conditions such as the paper size, the paper
orientation, the number of pages continuously print, and the machine operating
environment.

• Images output from the machine may get dirty after the message "Please order a Drum
Cartridge XXX RX" appears on the touch screen.

1 Make sure that the machine is not operating,

and open the front cover.

2 While holding down the tabs on the top of

the waste toner container, lay the container
down toward you and then pull out the
container upward at an angle.

Note • After removing the waste toner container

from the machine, do not turn the
container upside down. Otherwise, toner
may spill.

62

3 Rotate the release lever of the drum

cartridge cover counterclockwise.

4 Lower the cover.

Note • The drum cartridge is unlocked.

Replacing Consumables

5 Pull down the handle of the drum cartridge

indicated in the message (R1, R2, R3, or R4)
and gently slide out the cartridge.

Important • When removing the drum cartridge, be

careful not to drop it on the floor.

• Be careful not to touch the waste toner
transport pipe (A) located at the edge of
the drum cartridge as it is dirty with toner.
If toner gets on your hands, wash it off.

Note • This section explains how to replace the

drum cartridge R1, as an example.

A

6 Hold the bottom of the drum cartridge as

shown in the illustration, and pull it out from
the machine.

Important • Be careful not to touch the toner attached

to the cartridge.

7 Take the new drum cartridge out of the box, and insert the used drum cartridge into

the supplied plastic bag and place it into the box.

Important • Do not place the new drum cartridge in an upright position.

• Return the old drum cartridge to our Customer Support Center.

8 Pull out the three yellow ribbons extending

from the drum cartridge.

Maintenance

3

9 Insert the new drum cartridge with protective

cover in the housing on the machine.

63

3 Maintenance

Maintenance

10 Push the drum cartridge straight in the

housing until it clicks into place.

11 Grasp the orange tab on top of the drum

cartridge, and then carefully pull out the
protective cover.

Note • Place the protective cover into the empty

box.

3

12 Return the cover to the original position.

Note • Push the cover until it clicks into place.

13 Rotate the release lever clockwise to lock

the cover.

14 Align the dents on the bottom of the waste

toner container with the tabs on the
machine.

64

15 Raise the waste toner container toward the

inside of the machine until it clicks into place.

16 Close the front cover.

Note • If the front cover is not completely closed, a message will appear and the machine will

remain paused.

Replacing Staple Cartridge (for Finisher-A1)

When the optional Finisher-A1 is installed and the staple cartridge needs to be
replaced, a message appears on the touch screen. When this message appears, load
a new staple case into the staple cartridge.

Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and

performance. Use only staple cartridges recommended by Fuji Xerox.

Note • To order a staple cartridge, contact our Customer Support Center.

Replacing Consumables

Maintenance

3

1 Make sure that the machine is not operating,

and open the finisher front cover.

2 Take the staple cartridge out of the finisher.

3 After you take out the staple cartridge, check

inside of the finisher for any remaining
staples.

65

3 Maintenance

Maintenance

4 Pinch both sides of the empty staple case

with your fingers (1), and remove the staple
case from the cartridge (2).

5 Insert the front side of the new staple case

into the staple cartridge (1), and then push
the rear side into the cartridge (2).

3

6 Push the staple cartridge into the finisher

until it clicks into place.

7 Close the finisher front cover.

Note • If the front cover is not completely closed, a message will appear and the machine will

remain paused.

Replacing Staple Cartridge (for Finisher-B1)

When the optional Finisher-B1 is installed and the staple cartridge needs to be
replaced, a message appears on the touch screen. When this message appears, load
a new staple case into the staple cartridge.

Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and

performance. Use only staple cartridges recommended by Fuji Xerox.

Note • To order a staple cartridge, contact our Customer Support Center.

1 Make sure that the machine is not operating,

and open the finisher front cover.

66

2 Grasp the handle and pull out the staple

cartridge holder to the right, towards you.

3 Take the staple cartridge out of the finisher.

Note • The staple cartridge is firmly inserted. A

slight force is required to pull the cartridge
out of the finisher.

Replacing Consumables

Maintenance

4 Pinch both sides of the empty staple case

with your fingers (1), and remove the staple
case from the cartridge (2).

5 Insert the front side of the new staple case

into the staple cartridge (1), and then push
the rear side into the cartridge (2).

6 Push the staple cartridge into the finisher

until it clicks into place.

3

7 Close the finisher front cover.

Note • If the front cover is not completely closed, a message will appear and the machine will

remain paused.

67

3 Maintenance

Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1)

When the optional Booklet Maker Unit for Finisher-B1 is installed and the staple
cartridge needs to be replaced, a message appears on the touch screen. When this
message appears, load a new staple case into the staple cartridge.

Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and

performance. Use only staple cartridges recommended by Fuji Xerox.

Note • To order a staple cartridge, contact our Customer Support Center.

1 Make sure that the machine is not operating,

and open the finisher side cover.

Maintenance

2 Hold the tabs on both sides of the staple

3

cartridge and pull the cartridge out of the
finisher.

3 Hold the tabs on both sides of a new staple

cartridge, and insert it into the original posi­tion until it clicks.

4 Repeat steps 2 and 3 to replace the other staple cartridge.

5 Close the finisher side cover.

Note • If the cover is not completely closed, a message will appear and the machine remain

paused.

Emptying Punch Waste Container (for Finisher-B1)

When the optional Finisher-B1 is installed and the hole punch waste container
becomes full, a message appears on the touch screen. When the message appears,
empty the hole punch waste container as instructed.

Make sure to discard all paper chads when emptying the hole punch waste container.
Not doing so will cause the container to fill up before the message telling you to empty
the container appears again, and this can cause machine malfunction.

68

Replacing Consumables

Important • Empty the hole punch waste container when the machine is on. If you empty the container

while the machine is off, the machine does not recognize that the container has been
emptied.

1 Make sure that the machine is not operating,

lift the top transport cover, and then open the
front transport cover of the finisher.

2 Pull out the hole punch waste container.

3 Empty the container.

4 Insert the emptied hole punch waste

container into the finisher until it stops.

Maintenance

3

5 Close the front transport cover, and then close the top transport cover of the finisher.

Note • If the cover is not completely closed, a message will appear and the machine remain

Replacing Stamp

If the machine offers the Fax service and the Stamp Kit (optional) is installed, replace
the stamp cartridge when stamp impressions start to fade.

Important • Do not touch the ink pad of the stamp cartridge as the ink may be adhered to the pad. If it

paused.

comes into contact with your skin, wash immediately.

69

3 Maintenance

Maintenance

• Problems caused by using consumables not recommended by Fuji Xerox are not covered by

the maintenance service contract.

• Before using consumables, carefully read instructions and precautions on their packages.

Note • We recommend always keeping spare consumables/periodic replacement parts in stock.

• To order consumables, contact our Customer Support Center.

(Product Name: Stamp Replacement Kit, Product Code: F451)

1 Pull up the knob on the document feeder top

cover, and open the document feeder top
cover completely.

3

2 Pull up the lever to open the inner cover.

3 Stick the supplied pin into the old stamp

cartridge, and pull it straight out of the
machine.

Note • If only the sponge part of the stamp

cartridge is removed, make sure of
removing the bottom part of the cartridge.

4 Insert the new stamp cartridge.

Lever

70

5 Close the inner cover of the document feeder.

6 Close the left cover of the document feeder until it clicks into place, and confirm that

there is no space between the near or far side of the cover and the document feeder.

Replacing Fuser Unit

When the fuser unit is near or reaches the end of its life, the following messages are
displayed on the touch screen. Follow the messages.

Replacing Consumables

Message

Consumables need to be
ordered.
Press Machine Status
button and select the
Supplies tab for details.

Consumables need to be
replaced.
Press Machine Status
button and select the
Supplies tab for details.

CAUTION

Fuser Safety
When removing the fuser unit, always switch off first and wait for 40 minutes until it
cools off.

Remaining Page Yield

Approx. 3,500 pages Order the fuser unit.

Replace the fuser unit with a
new one.

-

Solution

1 Switch off the power, and then switch off the main power.

For information on how to switch off the power and the main power, refer to "2 Product Overview" >
"Power Source" in the User Guide.

2 Wait for 40 minutes for the fuser unit to cool down.

Maintenance

3

3 Open Tray 5 (1), and then while lifting up the

release lever (2) gently open the top left
cover (3).

4 Loosen the screws on both sides of the fuser

unit completely.

71

3 Maintenance

5 Hold the fuser unit by the grips on both

6 Take out a new fuser unit from the box.

sides, and remove the fuser unit from the
machine.

Important • The fuser unit weights approximately 2.5

kg. Be careful not to drop the unit.

Maintenance

3

7 Hold the new fuser unit by the grips on both

sides, and then place the fuser unit onto the
machine.

Important • Hold the fuser unit with both hands so that

you do not drop it.

8 While holding the fuser unit with one hand,

tighten the screws on both sides with the
other hand.

9 Push the center of the top left cover and

close the cover gently, and then close Tray 5.

10 Switch on the main power, and then switch on the power.

For information on how to switch on the power and the main power, refer to "2 Product Overview" >
"Power Source" in the User Guide.

Replacing IBT Unit

When the IBT Unit is near or reaches the end of its life, the following messages are
displayed on the touch screen. Follow the messages.

Message Remaining Page Yield Solution

Consumables need to be
ordered.
Press Machine Status
button and select the
Supplies tab for details.

Consumables need to be
replaced.
Press Machine Status
button and select the
Supplies tab for details.

72

Approx. 1,500 pages Order the IBT Unit.

Replace the IBT Unit with a
new one.

-

1 Make sure that the machine is not operating,

and open the front cover.

2 While holding down the tabs on the top of

the waste toner container, lay the container
down toward you and then pull out the
container upward at an angle.

Note • After removing the waste toner container

from the machine, do not turn the
container upside down. Otherwise, toner
may spill.

Replacing Consumables

Maintenance

3 Rotate the release lever of the drum

cartridge cover counterclockwise.

4 Lower the cover.

Note • The drum cartridge is unlocked.

5 Open Tray 5 (1), and then while lifting up the

release lever (2) gently open the top left
cover (3).

Important • Be sure to open the top left cover.

Otherwise, the IBT Unit cannot be
removed from the machine.

3

73

3 Maintenance

Maintenance

6 Take out the plastic sheet from the box of a

new IBT Unit and place the sheet on the
floor.

7 Hold the IBT Unit by its handle marked with

"R6", and slide out the unit.

3

8 While holding the handles on both sides of

the IBT Unit, remove the unit from the
machine.

Important • Do not touch any areas of the IBT Unit

other than the handles. Otherwise, your
hands may get dirty with toner.

9 Place the used IBT Unit on the plastic sheet

that you placed in step 6, and wrap the unit
with the sheet as shown in the illustration.

10 Take out a new IBT Unit from its box.

11 Remove the stopper from the new IBT Unit

as shown in the illustration.

74

12 While holding the handles on both sides of

the IBT Unit, insert the unit to the line
marked with the arrows as shown in the
illustration, into the slot on the machine.

Important • Do not touch any areas of the IBT Unit

other than the handles.

Replacing Consumables

Maintenance

13 While holding the IBT Unit by its handle

marked with "R6", slide the unit into the
machine until it is placed into position.

Important • Be sure to insert the unit into the slot on

the machine to the line marked with the
arrows in step 12. Otherwise, the unit
cannot be placed into the position.

14 Return the cover to the original position.

Note • Push the cover until it clicks into place.

15 Rotate the release lever clockwise to lock

the cover.

3

75

3 Maintenance

Maintenance

16 Align the dents on the bottom of the waste

toner container with the tabs on the
machine.

17 Raise the waste toner container toward the

inside of the machine until it clicks into place.

3

18 Close the front cover.

Note • If the front cover is not completely closed,

a message will appear and the machine
will remain paused.

19 Push the center of the top left cover and close the cover gently, and then close Tray 5.

Resetting the Counter for the IBT Unit

After you have finished replacing the IBT Unit, reset its counter on the touch screen.

1 Press the <Machine Status> button.

123

456

789

0#

C

76

<Machine Status> button

2 Select the [Supplies] tab and select [Other

Consumables] from the drop-down list box.

3 Select [Transfer Belt [R6]].

4 Select [Reset Counter].

5 Select [Reset].

Replacing Consumables

Maintenance

3

6 Select [Close] repeatedly until the [Services Home] screen is displayed.

Replacing 2nd BTR Unit

When the 2nd BTR Unit is near or reaches the end of its life, the following messages
are displayed on the touch screen. Follow the messages.

Message Remaining Page Yield Solution

Consumables need to be
ordered.
Press Machine Status
button and select the
Supplies tab for details.

Consumables need to be
replaced.
Press Machine Status
button and select the
Supplies tab for details.

1 Take out the plastic bag from the box of a

new 2nd BTR Unit.

Approx. 1,500 pages Order the 2nd BTR Unit.

Replace the 2nd BTR Unit with
a new one.

-

77

3 Maintenance

Maintenance

2 Open Tray 5 (1), and then while lifting up the

release lever (2) gently open the top left
cover (3).

3 Loosen the screws on both sides of the 2nd

BTR Unit completely.

3

4 Lift the 2nd BTR Unit to remove from the

machine.

5 Insert the used 2nd BTR Unit into the plastic

bag taken out from the box in step 1.

6 Take a new 2nd BTR Unit from the box.

7 Hold the 2nd BTR Unit by both ends, and

place the unit on the inside of the top left
cover while aligning the arrows and then
aligning the projections on the top left cover
with the holes on the unit.

78

8 Tighten the screws on both sides of the 2nd

BTR Unit.

Replacing Consumables

Maintenance

3

9 Push the center of the top left cover and close the cover gently, and then close Tray 5.

10 Place the used 2nd BTR Unit (1) and then

the packaging material (2) into the box.

Resetting the Counter for the 2nd BTR Unit

After you have finished replacing the 2nd BTR Unit, reset its counter on the touch
screen.

1 Press the <Machine Status> button.

123

456

789

0#

C

2 Select the [Supplies] tab and select [Other

Consumables] from the drop-down list box.

<Machine Status> button

79

Maintenance

3

3 Maintenance

3 Select [Second Bias Transfer Roll [R7]].

4 Select [Reset Counter].

5 Select [Reset].

6 Select [Close] repeatedly until the [Services Home] screen is displayed.

80

Cleaning the Machine

This section describes how to clean the machine such as the machine exterior,
document cover, document feeder, and document glass.

WARNING

When cleaning this product, use the designated cleaning materials exclusive to it.
Other cleaning materials may result in poor performance of the product. Never use
aerosol cleaners, or it may catch fire and cause explosion.

Cleaning the Machine

CAUTION

When cleaning this product, always switch off the power and then the main power
inside the body front cover, and unplug the product. Access to a live machine interior
may cause electric shock.

Cleaning the Exterior

The following describes how to clean the exterior of the machine.

Important • Do not use benzene, paint thinner, or other volatile liquids or spray insect repellent on the

machine as they might discolor, deform, or crack covers.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying.

1 Wipe the exterior with a firmly wrung soft

cloth moistened with water.

Important • Do not use cleaning agents other than

water or neutral detergent.

Note • If you cannot remove the dirt easily,

gently wipe the machine with a soft cloth
moistened with a small amount of neutral
detergent.

2 Wipe off any excess water with a soft cloth.

Maintenance

3

Cleaning the Interior (Laser Scanners)

The following describes how to clean the interior (laser scanners or Raster Output
Scanner (ROS)) of the machine.

Normally, clean the laser scanners when you replace the waste toner container.
However, if you have image quality problems such as white or colored stripes
appearing on copied or printed outputs, clean the laser scanners.

Important • Clean the laser scanners periodically when you replace the waste toner container.

81

Maintenance

3

3 Maintenance

1 Make sure that the machine is not operating,

and open the front cover.

2 While holding down the tabs on the top of the

waste toner container, lay the container
down toward you and then pull it out from the
machine.

3 Remove the cleaning bar from the back side

of the front cover, and then clean each of the
laser scanners once with the bar.
Insert the cleaning bar into each slot until it
stops, and then slowly slide the bar back out.

4 Return the cleaning bar to the back side of

the front cover.

82

Cleaning the Machine

5 Align the dents on the bottom of the waste

toner container with the tabs on the
machine.

6 Raise the waste toner container toward the

inside of the machine until it clicks into place.

7 Close the front cover.

Note • If the front cover is not completely closed, a message will appear and the machine will

remain paused.

Maintenance

3

Cleaning the Touch Screen

The following describes how to clean the touch screen.

1 Wipe only the LCD area with a soft cloth

moistened with neutral detergent or alcohol.

Important • When you moisten the cloth with neutral

detergent or alcohol, do not allow the
excess liquid to drip down from the cloth.
If the cloth is moistened with the excess
liquid, wring the cloth gently before wiping
the LCD area.

• Do not use any volatile liquids on the
machine such as benzene and paint
thinner, or insect repellent as these may
discolor, deform, or crack the machine exterior.

• Cleaning the touch screen with an excessive force may cause the screen to be damaged.
Wipe the screen gently.

Cleaning the Document Cover and Document Glass

If the document cover and document glass become soiled, smudges may appear on
copies, faxes, or scanned documents and the machine may not properly detect
document sizes.

To ensure clean copies at all times, clean the document cover and the document glass
about once a month.

Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint

or coating on plastic parts.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying, faxing, or scanning.

83

Maintenance

3

3 Maintenance

1 Wipe the document cover with a soft cloth

moistened with water to remove any dirt, and
then wipe it with a soft, dry cloth.

Important • Do not use cleaning agents other than

water or neutral detergent.

Note • If you cannot remove dirt easily, gently

wipe the document cover with a soft cloth
moistened with a small amount of neutral
detergent.

2 Wipe the document glass with a soft cloth

moistened with water to remove any dirt, and
then wipe it with a soft, dry cloth.

Important • Do not use cleaning agents other than

water or neutral detergent.

Note • If you cannot remove dirt easily, gently

wipe the document glass with a soft cloth
moistened with a small amount of neutral
detergent.

Cleaning the Film and Constant Velocity Transport Glass

If the film or constant velocity transport glass become soiled, smudges may appear on
copies, faxes, or scanned documents and the machine may not properly detect
document sizes.

To ensure clean copies at all times, clean the film and constant velocity transport glass
about once a month.

Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint

or coating on plastic parts.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying, faxing, or scanning.

1 Wipe the film with a soft cloth moistened with

water to remove any dirt, and then wipe it
with a soft, dry cloth.

Important • Do not press the film with an excessive

force as it can be easily damaged.

• Do not use cleaning agents other than
water or neutral detergent.

Note • If you cannot remove dirt easily, gently

wipe the film with a soft cloth moistened
with a small amount of neutral detergent.

2 Wipe the constant velocity transport glass

with a soft cloth moistened with water to
remove any dirt, and then wipe it with a soft
dry cloth.

Important • Do not use cleaning agents other than

water or neutral detergent.

Note • If you cannot remove dirt easily, gently

wipe the glass with a soft cloth moistened
with a small amount of neutral detergent.

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Cleaning the Document Feeder Rollers

If the document feeder rollers become soiled, smudges may appear on copies, faxes,
or scanned documents and paper jams may occur.

To ensure clean copies at all times, clean the document feeder roller about once a
month.

Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint

or coating on plastic parts.

• Cleaning the machine with an excessive amount of water may cause the machine to
malfunction or damage documents during copying, faxing, scanning, or printing.

1 Pull up the knob on the document feeder top

cover, and open the document feeder top
cover completely.

Note • When you fully open the cover, it enters a

fixed position. Open the cover gently.

2 While turning the rollers, wipe them with a

soft cloth moistened with water.

Important • Do not use cleaning agents other than

water or neutral detergent.

• Use a cloth firmly wrung to prevent water
drops from falling into the machine. If
water gets into the machine, it may cause
the machine to malfunction.

Note • If you cannot remove dirt easily, gently

wipe the rollers with a soft cloth
moistened with a small amount of neutral
detergent.

3 Close the document feeder left cover until it clicks into place, and confirm that there is

no space between the near or far side of the cover and the document feeder.

Cleaning the Machine

Maintenance

3

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3 Maintenance

Executing Calibration

The machine can automatically calibrate colors when the reproducibility of density or
color in copies and prints deteriorates. The machine can adjust the gradation for each
screen type.

The following three types of screen are available.

z

Copy Job

Calibrates the screen for copying.

z

Print Job 1

Maintenance

3

For PCL print drivers

- Calibrates the screen used for the functions ([Image Quality], [Image Adjustment
Mode], and [Image Types]) set in the [Color Options] tab.

- Calibrates the screen when [Auto Screening], [Fineness], or [Standard] is selected
for [Screen] in the [Advanced] tab.

For PostScript print drivers

- Calibrates the screen when [High Quality] for [Image Quality] and [Auto
Screening], [Fineness], or [Standard] for [Screen] in the [Color Options] tab is
selected.

- Calibrates the screen when [High Speed] for [Image Quality] and [Fineness] or
[Standard] for [Screen] in the [Color Options] tab is selected.

z

Print Job 2

For PCL print drivers

- Calibrates the screen when [Gradation] is selected for [Screen] in the [Advanced]
tab.

- Calibrates the screen when [Print Page Mode] is enabled in the [Advanced] tab.

For PostScript print drivers

- Calibrates the screen when [High Speed] of [Image Quality] and [Auto Screening]
or [Fineness] of [Screen] in the [Color Options] tab is selected.

Note • We recommend executing auto calibration for all three screen types. When the adjustment

for one screen type is complete, specify the next screen type and repeat the procedure.

• If color is not calibrated despite the periodic execution of auto calibration, contact our
Customer Support Center.

• Confirm the settings of the following items under [Tools] > [System Settings] > [Copy Service
Settings] > [Copy Defaults] in the System Administration mode before executing auto
calibration:

- Lighten/Darken: Normal

- Contrast: Normal

- Sharpness: Normal

- Saturation: Normal

- Color Balance: 0, 0, 0

- Color Shift: Normal

• After finishing the auto calibration, change the settings of [Copy Defaults] if necessary. For
information on [Copy Defaults], refer to "Copy Defaults" (P.159).

• During auto calibration, the machine cannot receive print jobs and faxes.

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The following describes how to perform calibration.

1 Press the <Log In/Out> button.

Note • You also can select [Calibration] on the

[Services Home] screen. Selecting
[Calibration] on the [Services Home]
screen shows the screen in step 6.

Executing Calibration

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<Log In/Out> button

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Service Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Image Quality
Adjustment].

Maintenance

3

5 Select [Calibration].

6 Select [Screen Type], [Paper Supply], and

[Target].

Note • The following describes calibration procedures using Copy Job, as an example.

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Maintenance

3

3 Maintenance

• For Paper Supply, select the paper tray on which A4 , A3 , 8.5 x 11" , or 11 x 17"
white paper is loaded.

• For Target, select from [Copy & Print Jobs], [Copy Jobs Only], [Print Jobs Only], and [None].

7 Select [Start].

Note • The message "Outputting the Calibration

Chart... - Copy Job" appears and the
document for calibration (Calibration
Chart) is printed.

8 Align the magenta patch of the printed

Calibration Chart against the left side of the
document glass, and load the chart face
down on the document glass.

Note • Place the Calibration Chart on the

document glass.

9 Place at least five sheets of white paper on

the Calibration Chart to cover the Chart and
close the document cover.

10 Select [Start].

The message “Calibration in progress. - Copy Job” appears and the machine
automatically calibrates the colors. It takes about 10 seconds to complete calibration.

A screen showing the result appears.

11 Select [Confirm].

12 To continue calibration for other screen types, repeat steps 6 to 10.

13 Select [Close] repeatedly until the [Tools] screen is displayed.

14 Select [Close].

15 Copy to confirm the image quality.

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16 Select [Close].

Printing a Report/List

You can print a report/list to check the settings and communication status.
This section describes how to print a report/ list.

Note • When the <Data> indicator is not lit, you cannot print the Stored Documents List.

For information on the types of report/list, refer to "Print Reports" (P.97).

1 Press the <Machine Status> button.

Printing a Report/List

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<Machine Status> button

Maintenance

2 Select [Print Reports].

Note • If [Print Reports Button] under [Reports] is

set to [Disabled], the [Print Reports]
button appears only when the [Tools]
button is displayed on the [Services
Home] screen. For more information on
Reports, refer to "Reports" (P.143).

• If you want to print [Billing Data List] or
[Auditron Report (Fax Jobs)], insert a card
to the machine before instructing print.

3 Select a report or list to print, and then press

the <Start> button.

Note • The features displayed vary depending

on the options installed.

3

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3 Maintenance

Deleting a Private Charge Print Job with an Invalid User ID

When the Private Charge Print feature is used, all the print jobs with a User ID,
regardless of its validity, are stored with the Private Charge Print feature. The system
administrator can set the expiration date and can set up the machine to delete the
expired jobs automatically, or manually delete them.

This section describes how to delete documents with an invalid User ID stored with the
Private Charge Print feature.

For more information on how to set the period of time save jobs, refer to "Stored File Settings" (P.216).

1 Press the <Log In/Out> button.

Maintenance

3

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Press the <Job Status> button.
4 Select the [Secure Print Jobs & More] tab.

5 Select [Private Charge Print].

6 Select the User ID to delete, and then select [Job List].

7 Select the job to delete, and then select [Delete].

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Setting Restore Tool

Setting Restore Tool backs up the settings data of the machine to a network-connected
computer to prevent the loss of data resulting from the malfunction of the machine’s
hard disk.

The feature is designed to restore data to the machine after the hard disk is replaced.

For more information on Setting Restore Tool, contact our Customer Support Center.

Note • You can back up the setting data of the machine when the hard disk and the Ethernet

interface are installed on the machine.

Setting Restore Tool

The following data can be backed up on the computer:

z

Address Book

z

Folder (except for document files)

z

User account list

z

Job Flow

z

Stored Programming

z

Job log

z

Error log

z

Auditron log

z

Other information such as user setting data

Users cannot replace the hard disk by themselves. When replacing the hard disk,
contact our Customer Support Center.

Maintenance

3

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4 Machine Status

This chapter describes the features for checking the machine status.

z

Overview of Machine Status ....................................................................... 94

z

Machine Information ...................................................................................95

z

Faults ........................................................................................................ 110

z

Supplies .................................................................................................... 111

z

Billing Information .....................................................................................112

4 Machine Status

Overview of Machine Status

You can check machine status and the number of printed pages on the screen. You
can also print various reports/lists to check the job history, settings and registered
information.

1 Press the <Machine Status> button.

Machine Status

You can check the following information on the [Machine Status] screen:

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<Machine Status> button

4

Machine Information

You can check the machine configuration, paper tray status, and hard disk overwriting
status. You can also change or set print modes, and check the number of pages printed
per meter or per user. You also can print various reports/lists to check the job history,
settings and registered information.

For more information, refer to "Machine Information" (P.95).

Faults

You can check the information on errors that occurred on the machine.

For more information, refer to "Faults" (P.110).

Supplies

You can check the status of consumables.

For more information, refer to "Supplies" (P.111).

Billing Information

You can check the number of pages printed by meter (meters 1 to 4).

For more information, refer to "Billing Information" (P.112).

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Machine Information

On the [Machine Information] screen, you can check the machine configuration and
paper tray status, print various reports/lists, and change and set print mode settings.

The following shows the reference section for each item.

General Information ................................................................................................................... 95

Paper Tray Status ....................................................................................................................... 97

Print Reports............................................................................................................................... 97

Automatically Printed Reports/Lists........................................................................................ 105

Overwrite Hard Disk ................................................................................................................ 106

Print Mode................................................................................................................................ 106

Fax Receiving Mode ................................................................................................................ 109

1 Press the <Machine Status> button.

2 On the [Machine Information] screen

displayed, you can check the machine
status.

Machine Information

Machine Status

General Information

On the [General Information] screen, you can check the serial number of the machine,
machine configuration, and software version.

1 Check the general information.

Website

Tells you whom to contact when making inquiries about maintenance and operation.

Machine Serial Number

Indicates the serial number of the machine.

Current System Software

Indicates the current system software.

IP Address

Indicates the IP address of the machine.

4

Machine Configuration

Displays the [Machine Configuration] screen.

For more information, refer to "[Machine Configuration] Screen" (P.96).

Software Version

Displays the [Software Version] screen.

For more information, refer to "[Software Version] Screen" (P.96).

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4 Machine Status

[Machine Configuration] Screen

You can check the machine configuration.

1 Select [Machine Configuration].

2 Check the machine configuration on the screen displayed.

Note • Select [ ] to display the previous screen or [ ] to display the next screen.

Machine Status

On the [Machine Configuration] screen, you can check the following items:

z

z

4

z

z

z

z

z

z

z

z

*1 XPS stands for XML Paper Specification.

[Software Version] Screen

You can check the software version.

1 Select [Software Version].

2 Check the software versions.

Configuration Code

Document Feeder

Stamp

Paper Tray

Center Tray

Offset Stacking Module

Output Device

Booklet Maker

Duplex Module

Hard Disk

z

Page Memory Size

z

System Memory Size

z

PCL6/5e

z

KS

z

KSSM

z

KS5895

z

PostScript 3

z

HP-GL/2

z

ESC/P

z

TIFF/JPEG

z

PDF

*1

z

XPS

z

USB

z

Fax Kit 2

z

Fax Main Board

z

Fax Extended Board 1

z

Fax Extended Board 2

96

On the [Software Version] screen, you can check the following items:

z

Controller ROM

z

IOT ROM

z

Finisher B ROM

z

ADF ROM

z

Fax ROM

z

SJFI

z

SSMI

Paper Tray Status

You can check the paper trays set on the machine. On the screen, you can check the
following items:

z

Status

z

% Full (Amount of paper remaining)

z

Paper Size

z

Paper Type

1 Select [Paper Tray Status].

2 Check the status of the paper trays.

Machine Information

Machine Status

Print Reports

The following describes how to print a report and a list.

Note • The items displayed vary depending on the optional features installed.

1 Select [Print Reports].

2 Select the type of a report or a list to print.

Note • The screen as shown on the right

appears when the [Tools] button is
displayed on the [Services Home] screen.

Job Status/Activity Report

1 Select [Job Status/Activity Report].

Note • To display the [Job Status/Activity Report] screen, select the <Machine Status> button, and

then select [Machine Information] > [Print Reports] > [Job Status/Activity Report].

2 Select a report or a list to print.

3 Press the <Start> button.

4

Job History Report

You can check the status or result of each job. Up to 200 latest jobs can be printed.
Select a report to print from [All Jobs], [Printer & Print from Folder Jobs], [Scan, Fax, &
Internet Fax Jobs], [File Transfer Jobs], or [Job Flow & File Transfer Jobs].

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4 Machine Status

Error History Report

Activity Report

Selecting [Include Child Jobs] check box prints each related job on each line.
Deselecting this check box prints the multiple related jobs (such as job flow jobs) on
one line.

You can also set up the machine to automatically print a [Job History Report] every 50
jobs.

For information on the auto print of a job history report, refer to "Reports" (P.143). When you set the
machine to print a job history report automatically, the machine prints the results of all jobs.

You can print information on errors occurred in the machine. The latest 50 errors are
printed.

Machine Status

4

Copy Reports

You can check whether transmissions completed successfully or not. The remote
terminal name and the result and status are recorded by sorting into incoming or
outgoing fax.

The following information is not included in the Activity Report.

- Redialed transmissions and pollings.

- Deleted documents that were waiting to be transmitted.

- When the power is shut off, or when a system error occurs during an activity.

You can also set up the machine to automatically print the [Activity Report] every 100
activities.

For information on the settings, refer to "Reports" (P.143).

For more information about the Activity Report, refer to "Activity Report" (P.595).

Stored File List

You can print a list of uncompleted jobs (uncompleted transmissions/receptions or
those stored for polling) stored in folders.

1 Select [Copy Reports].

Note • To display the [Copy Reports] screen, select the <Machine Status> button, and then select

[Machine Information] > [Print Reports] > [Copy Reports].

2 Select [Configuration Report].

3 Press the <Start> button.

Configuration Report

You can check the hardware configuration, network information, and print and copy
settings of the machine.

Note • The contents of [Configuration Report] are identical whether it is printed from [Copy

Printer Reports

1 Select [Printer Reports].

Note • To display the [Printer Reports] screen, select the <Machine Status> button, and then select

98

Reports], [Printer Reports], [Scan Reports], or [Fax Reports].

[Machine Information] > [Print Reports] > [Printer Reports].