Xerox DocuCentre-IV C2260 Administrator Guide

DocuCentre-IV C2260

Administrator Guide

Microsoft, Windows, Windows NT, Windows Server, Windows Vista, and Microsoft Network are
trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

Novell, NetWare, and NDS are a registered trademark of Novell, Inc. in the United States and other
countries.

Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.

AppleTalk, EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

ThinPrint is a registered trademark of ThinPrint GmbH in Germany and other countries.

Unicode is a registered trademark of Unicode, Inc.

All product/brand names are trademarks or registered trademarks of the respective holders.

Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

For information on license, refer to About License in the User Guide.

In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk.
Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data
loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.

Important

1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not
be copied or modified in whole or part, without the written consent of the publisher.

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare,
and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji
Xerox Co., Ltd. DocuWorks is a trademark of Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents ........................................................................................................ 1

1 Before Using the Machine ...................................................................................... 11

Preface ...................................................................................................................... 12

Types of Manuals ...................................................................................................... 13

Using This Guide ....................................................................................................... 14

Organization of This Guide ................................................................................... 14

Conventions .......................................................................................................... 15

Interface Cables ........................................................................................................ 17

Using the USB Interface ....................................................................................... 17

Using the Ethernet Interface ................................................................................. 17

Energy Saver Mode ................................................................................................... 19

Changing the Interval for Entering Energy Saver Mode ....................................... 19

Customizing the Control Panel .................................................................................. 22

Changing the Screen Default ................................................................................ 22

Setting the Screen After Auto Clear...................................................................... 23

Customizing the Button Layout ............................................................................. 24

Assigning Services to <Custom> Buttons............................................................. 28

Adjusting Screen Brightness ................................................................................. 29

Table of Contents

Entering Text ............................................................................................................. 30

2 Paper and Other Media ........................................................................................... 31

Paper Types .............................................................................................................. 32

Loadable Quantity and Weight for Supported Paper ............................................ 32

Supported Paper Type .......................................................................................... 33

Loading Paper ........................................................................................................... 42

Loading Paper in Trays 1 to 4............................................................................... 42

Loading Paper in Tray 5........................................................................................ 44

Changing the Paper Size........................................................................................... 46

Changing the Paper Size for Trays 1 to 4 ............................................................. 46

Changing the Paper Settings..................................................................................... 49

3 Maintenance ............................................................................................................. 53

Replacing Consumables............................................................................................ 54

Replacing Toner Cartridges .................................................................................. 56

Replacing Waste Toner Container (R5) ................................................................ 58

Replacing Drum Cartridges R1, R2, R3, or R4 ..................................................... 61

Replacing Staple Cartridge (for Finisher-A1) ........................................................ 65

Replacing Staple Cartridge (for Finisher-B1) ........................................................ 66

Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1) ................... 68

Emptying Punch Waste Container (for Finisher-B1) ............................................. 68

Replacing Stamp................................................................................................... 69

1

Replacing Fuser Unit .............................................................................................71

Replacing IBT Unit.................................................................................................72

Replacing 2nd BTR Unit ........................................................................................77

Cleaning the Machine.................................................................................................81

Cleaning the Exterior .............................................................................................81

Cleaning the Interior (Laser Scanners) ..................................................................81

Cleaning the Touch Screen ...................................................................................83

Cleaning the Document Cover and Document Glass ............................................83

Cleaning the Film and Constant Velocity Transport Glass ....................................84

Cleaning the Document Feeder Rollers.................................................................85

Executing Calibration .................................................................................................86

Printing a Report/List ..................................................................................................89

Deleting a Private Charge Print Job with an Invalid User ID ......................................90

Setting Restore Tool...................................................................................................91

4 Machine Status .........................................................................................................93

Overview of Machine Status.......................................................................................94

Machine Information ...................................................................................................95

General Information ...............................................................................................95

Paper Tray Status..................................................................................................97

Print Reports..........................................................................................................97

Automatically Printed Reports/Lists .....................................................................105

Overwrite Hard Disk.............................................................................................106

Print Mode ...........................................................................................................106

Fax Receiving Mode ............................................................................................109

Faults........................................................................................................................110

Supplies....................................................................................................................111

Billing Information .....................................................................................................112

Billing Information ................................................................................................112

User Account Billing Information..........................................................................113

5 Tools........................................................................................................................115

System Settings Procedure......................................................................................116

Step 1 Entering System Administration Mode .....................................................116

Step 2 Entering the System Administrator User ID and Passcode......................116

Step 3 Selecting [Tools].......................................................................................117

Step 4 Selecting a Setting Item on the [Tools] Screen ........................................117

Step 5 Setting a Feature ......................................................................................118

Step 6 Exiting System Administration Mode........................................................119

Tools Menu List ........................................................................................................120

Common Service Settings ........................................................................................132

Machine Clock/Timers .........................................................................................132

Audio Tones.........................................................................................................135

Screen/Button Settings ........................................................................................136

2

Table of Contents

Paper Tray Settings ............................................................................................ 138

Image Quality Adjustment ................................................................................... 141

Reports ............................................................................................................... 143

Maintenance ....................................................................................................... 144

Watermark .......................................................................................................... 145

Force Annotation................................................................................................. 147

Print Universal Unique ID.................................................................................... 148

Notify Job Completion by E-mail ......................................................................... 149

Other Settings ..................................................................................................... 149

Copy Service Settings ............................................................................................. 158

Copy Tab - Features Allocation .......................................................................... 158

Preset Buttons .................................................................................................... 159

Copy Defaults ..................................................................................................... 159

Copy Control ....................................................................................................... 164

Original Size Defaults ......................................................................................... 165

Reduce/Enlarge Presets ..................................................................................... 166

Custom Colors .................................................................................................... 166

Annotations - Create Comments......................................................................... 166

Connectivity & Network Setup ................................................................................. 167

Port Settings ....................................................................................................... 167

Protocol Settings ................................................................................................. 171

Machine’s E-mail Address/Host Name ............................................................... 174

Proxy Server Settings ......................................................................................... 174

Outgoing/Incoming E-mail Settings..................................................................... 175

Remote Authentication/Directory Service ........................................................... 176

Security Settings ................................................................................................. 181

Other Settings ..................................................................................................... 184

Print Service Settings .............................................................................................. 186

Allocate Memory ................................................................................................. 186

Delete Form ........................................................................................................ 188

Other Settings ..................................................................................................... 188

Scan Service Settings ............................................................................................. 192

First Tab.............................................................................................................. 192

Scan Defaults...................................................................................................... 193

Scan to PC Defaults............................................................................................ 195

Original Size Defaults ......................................................................................... 195

Output Size Defaults ........................................................................................... 196

Reduce/Enlarge Presets ..................................................................................... 196

Other Settings ..................................................................................................... 196

Fax Service Settings................................................................................................ 199

Screen Defaults .................................................................................................. 199

Fax Defaults........................................................................................................ 200

Fax Control ......................................................................................................... 201

Fax Received Options......................................................................................... 205

Reduce/Enlarge Presets ..................................................................................... 206

3

Original Size Defaults ..........................................................................................206

Local Terminal Information ..................................................................................206

Internet Fax Control .............................................................................................208

E-mail/Internet Fax Service Settings ........................................................................210

E-mail Control ......................................................................................................210

Folder Service Settings ............................................................................................213

Job Flow Service Settings ........................................................................................214

Media Print Service Settings ....................................................................................215

Stored File Settings ..................................................................................................216

Setup ........................................................................................................................218

Create Folder.......................................................................................................218

Stored Programming............................................................................................220

Create Job Flow Sheet ........................................................................................220

Create Job Flow Sheet Keyword .........................................................................227

Add Address Book Entry......................................................................................227

Create Fax Group Recipients ..............................................................................234

Add Fax Comment...............................................................................................235

Paper Tray Attributes ...........................................................................................235

Accounting................................................................................................................236

Create/View User Accounts .................................................................................236

View Accounts .....................................................................................................239

Reset User Accounts ...........................................................................................239

System Administrator's Meter (Copy Jobs)..........................................................240

Accounting Type ..................................................................................................240

Accounting Login Screen Settings .......................................................................241

Fax Billing Data....................................................................................................242

Accounting/Billing Device Settings ......................................................................242

Authentication/Security Settings...............................................................................245

System Administrator Settings.............................................................................245

Authentication ......................................................................................................246

Allow User to Disable Active Settings..................................................................252

Job Status Default ...............................................................................................253

Overwrite Hard Disk.............................................................................................253

6 CentreWare Internet Services Settings ................................................................255

Installation of CentreWare Internet Services............................................................256

Preparations ........................................................................................................256

Configuration on the Machine..............................................................................256

Starting CentreWare Internet Services.....................................................................258

Configuring Machine Settings Using CentreWare Internet Services ........................259

7 Printer Environment Settings................................................................................263

Print Overview ..........................................................................................................264

Installation When Using USB Port............................................................................267

4

Table of Contents

Step 1 Preparations ............................................................................................ 267

Step 2 Configuration on the Machine.................................................................. 267

Step 3 Configuration on the Computer ............................................................... 268

CentreWare Internet Services Setting Items....................................................... 268

Installation When Using TCP/IP (LPD/Port 9100) ................................................... 269

Step 1 Preparations ............................................................................................ 269

Step 2 Configuration on the Machine.................................................................. 269

Step 3 Configuration on the Computer ............................................................... 270

CentreWare Internet Services Setting Items....................................................... 271

Installation When Using NetWare............................................................................ 272

Step 1 Preparations ............................................................................................ 272

Step 2 Configuration on the Machine.................................................................. 272

Step 3 Configuration on the Computer ............................................................... 274

CentreWare Internet Services Setting Items....................................................... 274

Installation When Using Microsoft Network (SMB) .................................................. 275

Step 1 Preparations ............................................................................................ 275

Step 2 Configuration on the Machine.................................................................. 275

Step 3 Configuration on the Computer ............................................................... 276

CentreWare Internet Services Setting Items....................................................... 276

Installation When Using Internet Printing Protocol (IPP) ......................................... 277

Step 1 Preparations ............................................................................................ 277

Step 2 Configuration on the Machine.................................................................. 277

Step 3 Configuration on the Computer ............................................................... 278

CentreWare Internet Services Setting Items....................................................... 278

Installation When Using EtherTalk .......................................................................... 279

Step 1 Preparations ............................................................................................ 279

Step 2 Configuration on the Machine.................................................................. 279

Step 3 Configuration on the Computer ............................................................... 280

CentreWare Internet Services Setting Items....................................................... 280

8 E-mail Environment Settings................................................................................ 281

E-mail Overview ...................................................................................................... 282

Preparations ............................................................................................................ 284

Installation Procedures ............................................................................................ 286

Step 1 Enabling Port and Setting up TCP/IP ...................................................... 286

Step 2 Configuring E-mail Environment.............................................................. 287

CentreWare Internet Services Setting Items....................................................... 288

9 Scanner Environment Settings ............................................................................ 289

Scan Service Overview ........................................................................................... 290

Configuration of Store to Folder .............................................................................. 292

Step 1 Enabling Port and Setting up TCP/IP ...................................................... 292

Step 2 Registering a Folder ................................................................................ 293

Step 3 Configuring a Computer .......................................................................... 293

5

Configuration of Scan to PC .....................................................................................294

Step 1 Preparations .............................................................................................294

Step 2 Enabling Port and Setting up TCP/IP .......................................................295

Step 3 Configuration on the Computer ................................................................296

Configuration of Store to USB ..................................................................................297

Step 1 Preparations .............................................................................................297

Step 2 Enabling USB Port ...................................................................................297

CentreWare Internet Services Setting Items .......................................................298

Configuration of Network Scanning (Job Template Scanning).................................299

Step 1 Preparations .............................................................................................299

Step 2 Enabling Ports and Setting up TCP/IP .....................................................299

Step 3 Configuring the SNMP Port ......................................................................300

Step 4 Configuration on the Computer ................................................................301

Configuration of Scan to Home ................................................................................302

Step 1 Preparations .............................................................................................302

Step 2 Enabling SMB Port and Setting up TCP/IP ..............................................302

Step 3 Configuring Remote Authentication..........................................................303

Step 4 Configuring Scan to Home .......................................................................304

Step 5 Configuration on the Computer ................................................................306

Configuration of Job Flow Sheets ............................................................................307

Step 1 Enabling Ports and Setting up TCP/IP .....................................................307

Step 2 Configuring the SNMP Port ......................................................................308

Step 3 Configuration on the Computer ................................................................308

Configuration of Store & Send Link ..........................................................................309

Step 1 Configuring E-mail ....................................................................................309

Step 2 Enabling Authentication............................................................................309

Step 3 Other Settings ..........................................................................................309

CentreWare Internet Services Setting Items .......................................................309

10 Using the Internet Fax Service ..............................................................................311

Internet Fax Overview ..............................................................................................312

Preparations .............................................................................................................312

System Requirements for the Machine................................................................312

E-Mail Environment .............................................................................................312

Installation Procedures .............................................................................................314

Step 1 Enabling Port and Setting up TCP/IP .......................................................314

Step 2 Configuring E-mail Environment...............................................................315

Step 3 Testing the Internet Fax ...........................................................................316

11 Using the Server Fax Service ................................................................................317

Server Fax Overview ................................................................................................318

Preparations .............................................................................................................318

System Requirements for the Machine................................................................318

Installation Procedure...............................................................................................319

6

Table of Contents

Installation Overview ........................................................................................... 319

Step 1 Fax Settings............................................................................................. 319

Step 2 Setting the Server Fax Feature ............................................................... 320

12 Encryption and Digital Signature Settings.......................................................... 323

Encryption and Digital Signature Overview ............................................................. 324

Types of Certificate ............................................................................................. 324

Encryption Features for Communication............................................................. 324

Encryption and Digital-Signature Features for Scan Files .................................. 325

Configuration of HTTP Communications Encryption ............................................... 326

Installation Overview ........................................................................................... 326

Step1 Configuration on the Machine................................................................... 326

Step2 Configuration on the Computer ................................................................ 327

Configuration of Encryption using IPSec ................................................................. 328

Installation Overview ........................................................................................... 328

Step1 Import and Configuration of a Certificate .................................................. 328

Step2 Configuration on the Machine (Configuration of IPSec) ........................... 329

Step3 Configuration on the Computer ................................................................ 330

Configuration of E-mail Encryption/Digital Signature............................................... 331

Installation Overview ........................................................................................... 331

Step1 Configuration on the Machine................................................................... 331

Step2 Configuration on Sender and Recipient.................................................... 333

Configuration of PDF/DocuWorks/XPS Signature ................................................... 335

Installation Overview ........................................................................................... 335

Step1 Configuration on the Machine................................................................... 335

Step2 Configuration on the Computer ................................................................ 336

13 Authentication and Accounting Features ........................................................... 339

Overview of Authentication and Accounting Feature............................................... 340

Overview of Authentication Feature.................................................................... 340

Overview of Accounting Feature......................................................................... 341

Authentication .......................................................................................................... 342

User Types Managed by Authentication Feature................................................ 342

User Roles and Authorization Groups ................................................................ 343

Types of Authentication ...................................................................................... 344

Types of Account Administration ........................................................................ 345

Authentication and Accounting Relationship....................................................... 346

Services Controlled by Authentication ..................................................................... 347

Overview ............................................................................................................. 347

Services Restricted by User ID Authentication ................................................... 347

Services Restricted by the Combined Use of Smart Card Authentication

and User ID Authentication ................................................................................. 349

Authentication for Job Flow Sheets and Folders ..................................................... 352

Overview ............................................................................................................. 352

When the Authentication Feature is Disabled ..................................................... 354

7

When the Authentication Feature is Enabled ......................................................357

Jobs Manageable by Account Administration ..........................................................360

Configuration for Authentication ...............................................................................363

Installation Overview............................................................................................363

Enabling Authentication .......................................................................................363

Changing the Default Authorization Group Settings ............................................366

Creating an Authorization Group .........................................................................366

Configuration for Account Administration .................................................................368

Step 1 Selecting an Accounting Type..................................................................368

Step 2 Registering User Information....................................................................368

User Authentication Operations ..............................................................................370

Authenticating Login Users ..................................................................................370

Changing Passcode.............................................................................................370

14 Problem Solving .....................................................................................................373

Troubleshooting........................................................................................................374

Machine Trouble.......................................................................................................375

Image Quality Trouble ..............................................................................................380

Trouble during Copying ............................................................................................386

Unable to Copy ....................................................................................................386

The Copy Result is Not What was Expected .......................................................387

Trouble during Printing .............................................................................................390

Unable to Print .....................................................................................................390

The Print Result is Not What was Expected ........................................................391

Trouble during Faxing ..............................................................................................393

Sending Problems ...............................................................................................393

Receiving Problems .............................................................................................395

Trouble during Scanning ..........................................................................................397

Unable to Scan with the Machine ........................................................................397

Unable to Import Scanned Documents to the Computer .....................................398

Unable to Send a Scanned Document over the Network (FTP/SMB) .................399

Unable to Send E-mail .........................................................................................400

The Image is not What was Expected .................................................................400

Network-related Problems ........................................................................................402

When using SMB .................................................................................................402

When using NetWare...........................................................................................404

When using TCP/IP .............................................................................................408

When using EtherTalk .........................................................................................409

CentreWare Internet Services Problems .............................................................410

E-mail Features Problems ...................................................................................411

Internet/Intranet Connection Problems ................................................................412

IPv4 and IPv6 Connection Problems ...................................................................413

Media Print - Text Trouble ........................................................................................416

8

Table of Contents

Media Print - Photos Trouble................................................................................... 417

Error Code ............................................................................................................... 418

Other Errors ........................................................................................................ 492

Paper Jams ............................................................................................................. 493

Paper Jams in Top Left Cover A ......................................................................... 494

Paper Jams in Bottom Left Cover B.................................................................... 495

Paper Jams in Bottom Left Cover C ................................................................... 495

Paper Jams in Top Left Cover E ......................................................................... 496

Paper Jams in Trays 1 to 4 ................................................................................. 496

Paper Jams in Tray 5 .......................................................................................... 497

Paper Jams in Duplex Module D ........................................................................ 498

Paper Jams in Finisher-A1.................................................................................. 498

Paper Jams in Finisher-B1.................................................................................. 499

Document Jams....................................................................................................... 501

Stapler Faults .......................................................................................................... 503

Staple Jams in Staple Cartridge (For Finisher-A1) ............................................. 504

Staple Jams in Staple Cartridge (For Finisher-B1) ............................................. 505

15 Appendix ................................................................................................................ 507

Specifications .......................................................................................................... 508

Printable Area.......................................................................................................... 517

Standard Printable Area...................................................................................... 517

Extended Printable Area ..................................................................................... 517

Internal Fonts........................................................................................................... 518

Optional Components .............................................................................................. 520

ESC/P-K Emulation ................................................................................................. 523

Emulation ............................................................................................................ 523

Fonts ................................................................................................................... 524

Output Feature.................................................................................................... 524

ESC/P-K Emulation Print Features ..................................................................... 524

ESC/P-K Emulation Settings............................................................................... 525

Magnification Table ............................................................................................. 532

Paper Size and Number of Printable Characters ................................................ 536

PDF Direct Print....................................................................................................... 538

PDF Direct Print Settings .................................................................................... 538

PCL Emulation......................................................................................................... 540

Emulation ............................................................................................................ 540

Fonts ................................................................................................................... 540

Output Feature.................................................................................................... 542

PCL Emulation Settings ...................................................................................... 542

HP-GL2 Emulation................................................................................................... 548

Emulation ............................................................................................................ 548

Fonts ................................................................................................................... 548

Output Feature.................................................................................................... 549

9

Factory Default Settings ......................................................................................549

HP-GL/2 Emulation Settings ................................................................................550

Hard Clip Area .....................................................................................................556

Printable Area ......................................................................................................557

Auto Layout..........................................................................................................559

Notes and Restrictions .............................................................................................566

Notes and Restrictions on the Use of the Machine..............................................566

Notes and Restrictions on the Use of the Copy Feature .....................................569

Notes and Restrictions on the Use of the Print Feature ......................................569

Notes and Restrictions on the Use of the Scan Features....................................571

Notes and Restrictions on the Use of the Fax Feature........................................575

Notes and Restrictions on the Use of the E-mail/Internet Fax Feature ...............576

Notes and Restrictions when Connecting with Internet Service Provider ............580

Notes and Restrictions on the Interrupt Mode .....................................................582

Notes and Restrictions on Folders.......................................................................583

Notes and Restrictions when Connecting to Internet or Intranet .........................583

Notes and Restrictions when Operating from Computers ...................................584

Notes and Restrictions on Job Flows ..................................................................585

Notes and Restrictions on the Security Features ................................................585

Notes and Restrictions on the Authentication and Accounting Features.............585

Notes and Restrictions for Using SMB ................................................................586

Notes and Restrictions for Using TCP/IP.............................................................588

Notes and Restrictions for Using EtherTalk .........................................................589

Notes and Restrictions for Using Bonjour ............................................................590

Notes and Restrictions for IPv6 Connection ........................................................590

Using the Telephone ................................................................................................593

Placing a Call.......................................................................................................593

Activity Report ..........................................................................................................595

Installing the HDD Extension Kit (Optional)..............................................................597

Installing the Extension System Memory (2 GB) (Optional) .....................................599

Glossary ...................................................................................................................601

Index...............................................................................................................................603

10

1 Before Using the Machine

This chapter describes the organization of this guide and conventions used in
this guide.

z

Preface .......................................................................................................12

z

Types of Manuals .......................................................................................13

z

Using This Guide ........................................................................................14

z

Interface Cables.......................................................................................... 17

z

Energy Saver Mode .................................................................................... 19

z

Customizing the Control Panel ...................................................................22

z

Entering Text .............................................................................................. 30

1 Before Using the Machine

Preface

Before Using the Machine

1

Thank you for selecting DocuCentre-IV C2260 (hereafter referred to as "the machine").
This guide is intended for system administrators, and provides maintenance

information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

The guide assumes that you are familiar with a personal computer and that you are
knowledgeable of computer networks. When you need additional information, refer to
the manuals provided with the personal computer, operating system, and network
products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in
case you forget how to perform operations or if a problem occurs with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For
information about optional components for the Print feature, refer to the guide provided
with each optional component.

12

Warning:

This equipment will be inoperable when mains power fails.

Types of Manuals

Types of Manuals

The following guides are provided with the machine.

User Guide (Document CD-ROM)

The guide describes all the necessary steps for copy, print, scan, and fax.

Administrator Guide (this guide) (Document CD-ROM)

The guide is intended for system administrators, and describes how to configure
network and how to solve problems that may occur with the machine. This guide also
describes daily maintenance and the system settings procedures.

Quick Reference Guide (Booklet)

The guide describes the basic operations of the machine, as well as daily management
and maintenance.

Manual (HTML)

The manual describes installation and configuration procedures for print drivers and
the printer environment. This manual is included in the Driver CD Kit.

Print Driver Help

The help describes the Print features and operations.

CentreWare Internet Services Help

The help describes how to change various settings of the machine using a Web
browser, and how to import scanned data to a computer from the machine.

Before Using the Machine

1

Guides for Optional Components

Optional components are available for the machine. Some of them come with user
guides. The guides for optional components describe all the necessary steps for using
the optional components and for installing the software.

13

1 Before Using the Machine

Using This Guide

Before Using the Machine

This guide is intended for system administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes the organization of this guide and conventions.

1

2 Paper and Other Media

Describes the types of paper and other media that you can use on the machine and
how to load media in a tray.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various
reports/lists.

5 Tools

Describes the procedures to set up the system.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the settings to use the Print feature on the machine.

8 E-mail Environment Settings

Describes the settings to use various services via e-mail on the machine.

9 Scanner Environment Settings

Describes the settings to use the Scan services on the machine.

10 Using the Internet Fax Service

Describes the settings to use the services via the Internet Fax service on the machine.

11 Using the Server Fax Service

Describes the how to use the Server Fax service on the machine.

12 Encryption and Digital Signature Settings

Describes how to configure the machine to use the Encryption and the Digital Signature
features with your communications and documents.

14

13 Authentication and Accounting Features

The machine has the Authentication feature to restrict the availability of services for
each feature and the Accounting feature to manage the use of each feature based on
the Login Type selected.

14 Problem Solving

Describes troubleshooting procedures to solve the problems with the machine.

15 Appendix

Describes the specifications of the machine, optional accessories, and cautions/
restrictions.

Conventions

Using This Guide

Before Using the Machine

z

The screen shots and illustrations used in this guide vary depending on the machine
configuration and optional components installed. Some of the items in the screen
shots may not be displayed or available depending on your machine configuration.

z

The procedures in this guide may vary depending on the driver and utility software
being used due to the upgrades.

z

In this document, "Computer" refers to a personal computer or workstation.

z

The following terms are used in this guide:

Important : Important information that you should read.

Note : Additional information on operations or features.

z

The following symbols are used in this guide:

" " : • A cross-reference included in this guide.

• Names of CD-ROM, features, and touch screen messages
and input text.

[ ] : • Folders, files, applications, button or menu names displayed

on the touch screen.

• Names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and
menu names.

< > button : Hardware buttons on the control panel.

1

< > key : Keys on the keyboard of the computer.

> : • Path to a certain item within a procedure on the control panel.

For example: When you see the procedure "select [Tools] >
[Setup] > [Create Folder]", this means that you need to select
[Tools], select [Setup], and then select [Create Folder].

• Path to a certain item within a procedure on a computer.
For example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]",
this means that you need to click [Start], click [Search], and
then click [For Files or Folders] to search for files and folders.

• Cross-reference
For example: "Refer to "5 Tools" > "Common Service
Settings" > "Audio Tone" in the Administrator Guide."
The sentence above means that you need to refer to the
section "Audio Tone", which can be found under "Common

15

1 Before Using the Machine

Before Using the Machine

Service Settings" in chapter 5 Tools of the Administrator
Guide.

z

Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF): Loading the document or paper in portrait orientation

when you view the machine from the front.

, ,Short Edge Feed (SEF): Loading the document or paper in landscape

orientation when you view the machine from the front.

1

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

16

Interface Cables

Interface Cables

When connecting the machine directly to a computer, use the USB interface. When
connecting the machine to a network, use the Ethernet interface.

Using the USB Interface

The USB interface of the machine supports USB 2.0.
This section describes the installation procedures for the USB interface.

1 Press the power switch to the [ ] position to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

3 Open the front cover.

4 Press the main power switch to the [ ] position to switch off the main power.

5 Connect the USB cable to the USB 2.0

interface connector.

Before Using the Machine

1

6 Connect the other end of the USB cable to

the computer.

7 Press the main power switch to the [ | ] position to switch on the main power.

8 Close the front cover.

9 Press the power switch to the [ | ] position to switch on the power.

10 Restart the computer.

For more information on setting items, refer to "Printer Environment Settings" (P.263).

Using the Ethernet Interface

The Ethernet interface of the machine supports the following two types.

z

100BASE-TX

z

10BASE-T

This section describes the installation procedures for the Ethernet interface.

1 Press the power switch to the [ ] position to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

3 Open the front cover.

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1 Before Using the Machine

4 Press the main power switch to the [ ] position to switch off the main power.

5 Connect the network cable to the Ethernet

Before Using the Machine

6 Press the main power switch to the [ | ] position to switch on the main power.

interface connector.

Note • Always use the correct network cable with

your network connection. When you
replace the cable, contact our Customer
Support Center.

1

7 Close the front cover.

8 Press the power switch to the [ | ] position to switch on the power.

For more information on setting items, refer to "Printer Environment Settings" (P.263).

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Energy Saver Mode

Energy Saver Mode

The machine is equipped with the Energy Saver mode that reduces the power
consumption by saving the electricity to the machine when no copy or print data is
received for a specified time.

The Energy Saver has two modes: the Low Power mode and the Sleep mode.
When you press the <Energy Saver> button or do not use the machine for a specified

period of time, the machine enters the Low Power mode.
When time exceeds the time specified in the Low Power mode, the machine then
enters the Sleep mode.

It extinguishes the touch screen and lights up the <Energy Saver> button on the control
panel. To activate the machine, press the <Energy Saver> button. Pressing the
<Energy Saver> button extinguishes the light and deactivates the Energy Saver mode.

Note • When the following device is connected to the machine and a user performs the following

operation, the Low Power mode can be deactivated without pressing the <Energy Saver>
button. If the machine is in the Sleep mode, however, the Sleep mode will not be deactivated
by the following operation. Set the time long to elapse until the machine enters the Sleep
mode.

- Touch the card to IC Card Reader (purchase separately)

• When the machine is in the Authentication mode, the Authentication mode is exited once the

machine enters the Low Power mode.

Low Power Mode

The Low Power mode reduces the power to the control panel and the fuser unit.

Sleep Mode

Before Using the Machine

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The Sleep mode reduces the power to the machine even more than the Low Power
mode.

It takes longer time than the Low Power mode to deactivate the Sleep mode and enable
to use the machine.

Changing the Interval for Entering Energy Saver Mode

This section describes the procedures for setting the Energy Saver mode.
To activate the Energy Saver, set the time to elapse until the machine enters the Low

Power mode as well as the time to elapse until the machine enters the Sleep mode.

Note • You can set the time to elapse until the machine enters the Low Power mode and the Sleep

mode from 1 to 240 minutes in 1 minute increments.

1 Press the <Log In/Out> button.

<Log In/Out> button

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1 Before Using the Machine

2 Enter the system administrator’s user ID with

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3 Select [Tools] on the [Services Home]

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4 Select [System Settings] > [Common

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

Service Settings] > [Machine Clock/Timers].

5 Select [Energy Saver Timers], and then

select [Change Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

6 Using [] and [], set the time to elapse until

entering the Energy Saver mode, in 1 minute
increments.

From Last Operation to Low Power Mode

Set the time to elapse from the last operation until the machine enters the Low Power
mode.

Note • The default value for [From Last Operation to Low Power Mode] is [1] minutes. You cannot

disable the Low Power mode.

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From Last Operation to Sleep Mode

Set the time to elapse from the last operation until the machine enters the Sleep mode.

Note • The default value for [From Last Operation to Sleep Mode] is [1] minutes. You must set a

longer period of time for [From Last Operation to Sleep Mode] than for [From Last Operation
to Low Power Mode].

7 Select [Save].

8 Select [Close] repeatedly until the [Tools] screen is displayed.

Energy Saver Mode

9 Select [Close].

Before Using the Machine

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1 Before Using the Machine

Customizing the Control Panel

Before Using the Machine

You can change the services displayed on the touch screen or the features assigned
to the buttons to make best use of the machine.

This section describes how to change the screen default, the services displayed after
Auto Clear, the services displayed on the [Services Home] screen, and the services
assigned to the <Custom> buttons, and how to adjust the screen brightness.

For information on how to change the other settings of the control panel, refer to "Screen/Button
Settings" (P.136).

Changing the Screen Default

You can change the screen displayed when the machine is turned on or the Energy

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Saver mode is deactivated.
The [Services Home] screen is displayed by factory default.

1 Press the <Log In/Out> button.

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2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Screen/Button Settings].

<Log In/Out> button

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5 Select [Screen Default], and then select

[Change Settings].

6 Select a service you want to display.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

Customizing the Control Panel

Before Using the Machine

7 Select [Save].

Setting the Screen After Auto Clear

You can select the screen to be displayed after Auto Clear from [Last Selection Screen]
or [Services Home].

For information on Auto Clear, refer to "Auto Clear" (P.133).

1 Press the <Log In/Out> button.

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

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<Log In/Out> button

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

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1 Before Using the Machine

4 Select [System Settings] > [Common

Before Using the Machine

5 Select [Screen After Auto Clear], and then

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6 Select [Last Selection Screen] or [Services

Service Settings] > [Screen/Button Settings].

select [Change Settings].

Home].

7 Select [Save].

Customizing the Button Layout

You can customize the services and the button layout displayed on the [Services
Home] screen when you press the <Services Home> button on the control panel.

Note • Services not supported by the machine will not be displayed on the screen. Grayed out

buttons cannot be used as a result of malfunctioning.

Service buttons

Additional feature
buttons

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z

Copy

z

Fax/Internet Fax

z

E-mail

Customizing the Control Panel

z

Simple Copy

z

Simple Fax

z

Scan to PC

z

Store to Folder

z

Send from Folder

z

Stored Programming

z

Network Scanning

z

Store & Send Link

Note • This service is not displayed as default.

z

Store to USB

z

Media Print - Text

z

Media Print - Photos

z

Job Flow Sheets

z

Language

z

Screen Brightness

z

Setup

z

Calibration

z

Activity Report

z

Fax Receiving Mode

z

Print Mode

z

Disable Auto Printing

Note • [Disable Auto Printing] is not displayed as default. To display this feature, select [Allow User

to Lock Out] in [Printer Lockout] under [Tools] > [System Settings] > [Common Service
Settings] > [Machine Clock/Timers], and then assign the feature to a button on the [Services
Home - Additional Features] screen.

Before Using the Machine

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Services Home

You can select service buttons, which are displayed on the [Services Home] screen.
If you select [(Not Assigned)], the position of the selected button becomes blank.

1 Press the <Log In/Out> button.

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<Log In/Out> button

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1 Before Using the Machine

2 Enter the system administrator’s user ID with

Before Using the Machine

3 Select [Tools] on the [Services Home]

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4 Select [System Settings] > [Common

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

Service Settings] > [Screen/Button Settings].

5 Select [Services Home], and then select

[Change Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

6 Select the position you want to assign a

service.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• The layout of the buttons in this screen
corresponds to the layout of those on the
[Services Home] screen.

7 Select a service you want to display on the

[Services Home] screen.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• You cannot assign the same feature to
more than one button.

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8 Select [Save].

9 Select [Save].

Services Home - Additional Features

You can select additional feature buttons, which are displayed on the [Services Home]
screen.

If you select [(Not Assigned)], the position of the selected button becomes blank.
You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the

[Setup] button, select the [Show this in Admin mode] check box.

1 Press the <Log In/Out> button.

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

Customizing the Control Panel

Before Using the Machine

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1

<Log In/Out> button

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Screen/Button Settings].

5 Select [Services Home - Additional

Features], and then select [Change
Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

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1 Before Using the Machine

6 Select the position you want to assign an

Before Using the Machine

7 Select a service you want to display on the

additional feature.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• The layout of the buttons in this screen
corresponds to the layout of those on the
[Services Home] screen.

[Services Home] screen.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

• You cannot assign the same feature to
more than one button.

1

8 Select [Save].

9 Select [Save].

Assigning Services to <Custom> Buttons

You can assign services to the <Custom 1> to <Custom 3> buttons on the control
panel.

Assigning a service to a <Custom> button allows you to switch to this service without
having to return to the [Services Home] screen. If you do not need to assign any service
to a <Custom> button, select [(Not Set)].

[Copy] is assigned to the <Custom 1> button and [Review] is assigned to the <Custom
3> button at factory, while the <Custom 2> button has no assignment.

This section describes how to assign [Send from Folder] to the <Custom 2> button, as
an example.

Note • After you change the assignment, apply the labels provided with the machine. When you

assign a service for which no label is provided, use a blank label and write down the service
name with a permanent marker. The labels include the services that are not supported by
the machine.

1 Press the <Log In/Out> button.

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<Log In/Out> button

2 Enter the system administrator’s user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator’s
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".