Xerox ApeosPort-IV 3070, ApeosPort-IV 4070, ApeosPort-IV 5070, DocuCentre-IV 4070, DocuCentre-IV 5070 Administrator Guide

Microsoft, Windows, Windows NT, Windows Server, Windows Vista, Internet Explorer, and Microsoft
Network are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other
countries.

Novell, NetWare, and NDS are trademarks of Novell, Inc. in the United States and other countries.

Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.

AppleTalk, EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

ThinPrint is a registered trademark of ThinPrint GmbH in Germany and other countries.

Unicode is a registered trademark of Unicode, Inc.

All product/brand names are trademarks or registered trademarks of the respective holders.

Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

For information on license, refer to About License in the User Guide.

In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk.
Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data
loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.

Important

1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not
be copied or modified in whole or part, without the written consent of the publisher.

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems
resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare,
and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji
Xerox Co., Ltd.

DocuWorks is a trademark of Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents ........................................................................................................ 3

1 Before Using the Machine ...................................................................................... 15

Preface ...................................................................................................................... 16

Types of Manuals ...................................................................................................... 17

Using This Guide ....................................................................................................... 18

Organization of This Guide ................................................................................... 18

Conventions .......................................................................................................... 19

Interface Cables ........................................................................................................ 21

Using the USB Interface ....................................................................................... 21

Using the Parallel Interface................................................................................... 21

Using the Ethernet Interface ................................................................................. 22

Energy Saver Mode ................................................................................................... 24

Changing the Interval for Entering Energy Saver Mode ....................................... 25

Table of Contents

Customizing the Control Panel .................................................................................. 27

Changing the Screen Default ................................................................................ 27

Setting the Screen After Auto Clear...................................................................... 28

Customizing the Button Layout ............................................................................. 29

Assigning Services to the Custom Buttons ........................................................... 33

Adjusting Screen Brightness ................................................................................. 34

Entering Text ............................................................................................................. 35

2 Paper and Other Media ........................................................................................... 37

Paper Types .............................................................................................................. 38

Loadable Quantity and Weight for Supported Paper ............................................ 38

Supported Paper Type .......................................................................................... 40

Loading Paper ........................................................................................................... 45

Loading Paper in Trays 1 to 4 (Trays 3 and 4 (Two Tray Module)(Optional)) ...... 45

Loading Paper in Tray 3 (Tandem Tray Module) (Optional) ................................. 46

Loading Paper in Tray 4 (Tandem Tray Module) (Optional) ................................. 47

Loading Paper in Tray 5 (Bypass) ........................................................................ 47

Loading Paper in Tray 6 (HCF) (Optional) ............................................................ 49

Changing the Paper Size........................................................................................... 50

Changing the Paper Size for Trays 1 to 4

(Trays 3 and 4 (Two Tray Module)(Optional))....................................................... 50

Changing the Paper Size for Tray 3 (Tandem Tray Module) (Optional) ............... 51

Changing the Paper Size for Tray 4 (Tandem Tray Module) (Optional) ............... 52

Changing the Paper Size for Tray 6 (HCF) (Optional) .......................................... 53

Changing the Paper Settings..................................................................................... 55

3 Maintenance ............................................................................................................. 57

Replacing Consumables............................................................................................ 58

3

Replacing Toner Cartridge.....................................................................................60

Replacing Drum Cartridge .....................................................................................62

Replacing Staple Cartridge (for Finisher-A1).........................................................65

Replacing Staple Cartridge (for Finisher-B1).........................................................66

Replacing Staple Cartridge (for Finisher-C1 or Finisher-C1 with Booklet

Maker)....................................................................................................................68

Replacing Booklet Staple Cartridge

(for Booklet Maker Unit for Finisher-B1) ................................................................69

Replacing Booklet Staple Cartridge (for Finisher-C1 with Booklet Maker) ............70

Emptying the Hole Punch Waste Container (for Finisher-B1) ...............................72

Emptying the Hole Punch Waste Container (for Finisher-C1 or Finisher-C1 with

Booklet Maker).......................................................................................................73

Replacing Stamp ...................................................................................................74

Cleaning the Machine.................................................................................................76

Cleaning the Exterior .............................................................................................76

Cleaning the Touch Screen ...................................................................................77

Cleaning the Document Cover and Document Glass ............................................77

Cleaning the Constant Velocity Transport Glass and Document Presser .............78

Cleaning the Document Feeder Rollers.................................................................78

Printing a Report/List ..................................................................................................80

Deleting a Private Charge Print Job with an Invalid User ID ......................................81

Setting Restore Tool...................................................................................................82

4 Machine Status .........................................................................................................83

Overview of Machine Status.......................................................................................84

Machine Information ...................................................................................................85

General Information ...............................................................................................85

Paper Tray Status..................................................................................................87

Print Reports..........................................................................................................87

Automatically Printed Reports/Lists .......................................................................95

Overwrite Hard Disk...............................................................................................96

Print Mode .............................................................................................................97

Fax Receiving Mode ..............................................................................................99

Faults........................................................................................................................101

Supplies....................................................................................................................102

Billing Information .....................................................................................................103

Billing Information ................................................................................................103

User Account Billing Information..........................................................................104

5 Tools........................................................................................................................107

System Settings Procedure......................................................................................108

Step 1 Entering System Administration Mode .....................................................108

Step 2 Entering the System Administrator User ID and Passcode ......................108

Step 3 Selecting [Tools] .......................................................................................109

Step 4 Selecting a Setting Item on the [Tools] Screen ........................................109

4

Table of Contents

Step 5 Setting a Feature ..................................................................................... 111

Step 6 Exiting System Administration Mode ....................................................... 111

Tools Menu List ....................................................................................................... 112

Common Service Settings ....................................................................................... 125

Machine Clock/Timers ........................................................................................ 125

Audio Tones........................................................................................................ 128

Screen/Button Settings ....................................................................................... 129

Paper Tray Settings ............................................................................................ 131

Image Quality...................................................................................................... 134

Reports ............................................................................................................... 134

Maintenance ....................................................................................................... 136

Watermark .......................................................................................................... 137

Secure Watermark .............................................................................................. 139

Force Annotation................................................................................................. 141

Print Universal Unique ID (ApeosPort Series Models Only) ............................... 143

Image Log Control (ApeosPort Series Models Only) .......................................... 143

Notify Job Completion by E-mail......................................................................... 145

Other Settings ..................................................................................................... 146

Copy Service Settings ............................................................................................. 156

Copy Tab - Features Allocation .......................................................................... 156

Preset Buttons .................................................................................................... 157

Copy Defaults ..................................................................................................... 157

Copy Control ....................................................................................................... 161

Original Size Defaults ......................................................................................... 162

Reduce/Enlarge Presets ..................................................................................... 163

Annotations - Create Comments......................................................................... 163

Connectivity & Network Setup ................................................................................. 164

Port Settings ....................................................................................................... 164

Protocol Settings................................................................................................. 169

Machine's E-mail Address/Host Name................................................................ 172

Proxy Server Settings (ApeosPort Series Models Only) ..................................... 173

EP Proxy Server Setup ....................................................................................... 174

SIP Settings ........................................................................................................ 175

T.38 Settings....................................................................................................... 177

Outgoing/Incoming E-mail Settings..................................................................... 178

Remote Authentication/Directory Service ........................................................... 179

Security Settings ................................................................................................. 184

Other Settings ..................................................................................................... 187

Print Service Settings .............................................................................................. 189

Allocate Memory ................................................................................................. 189

Delete Form ........................................................................................................ 191

Other Settings ..................................................................................................... 192

Scan Service Settings ............................................................................................. 196

First Tab.............................................................................................................. 196

Scan Defaults...................................................................................................... 197

5

Scan to PC Defaults ............................................................................................199

Original Size Defaults ..........................................................................................200

Output Size Defaults ............................................................................................200

Reduce/Enlarge Presets ......................................................................................200

Other Settings......................................................................................................201

Fax Service Settings ................................................................................................203

Screen Defaults ...................................................................................................203

Fax Defaults.........................................................................................................204

Fax Control ..........................................................................................................205

Fax Received Options .........................................................................................210

Reduce/Enlarge Presets ......................................................................................210

Original Size Defaults ..........................................................................................211

Local Terminal Information ..................................................................................211

Internet Fax Control .............................................................................................212

E-mail/Internet Fax Service Settings ........................................................................215

E-mail Control ......................................................................................................215

Folder Service Settings ............................................................................................218

Job Flow Service Settings (ApeosPort Series Models Only)....................................219

Media Print Service Settings ....................................................................................220

Stored File Settings ..................................................................................................221

Web Applications Service Setup (ApeosPort Series Models Only) ..........................223

Server Certificate Verification Settings ................................................................223

Server Setup........................................................................................................225

Other Settings......................................................................................................226

Web Browser Setup (ApeosPort Series Models Only) .............................................227

Setup ........................................................................................................................229

Create Folder.......................................................................................................229

Stored Programming............................................................................................231

Create Job Flow Sheet ........................................................................................231

Create Job Flow Sheet Keyword .........................................................................239

Add Address Book Entry......................................................................................239

Create Fax Group Recipients ..............................................................................246

Add Fax Comment...............................................................................................247

Paper Tray Attributes ...........................................................................................247

Accounting................................................................................................................248

Create/View User Accounts .................................................................................248

View Accounts .....................................................................................................251

Reset User Accounts ...........................................................................................251

System Administrator's Meter (Copy Jobs)..........................................................252

Accounting Type ..................................................................................................252

Accounting Login Screen Settings .......................................................................253

Fax Billing Data....................................................................................................254

Accounting/Billing Device Settings ......................................................................255

Authentication/Security Settings...............................................................................257

6

Table of Contents

System Administrator Settings ............................................................................ 257

Authentication ..................................................................................................... 258

Allow User to Disable Active Settings ................................................................. 265

Job Status Default............................................................................................... 265

Overwrite Hard Disk ............................................................................................ 266

6 CentreWare Internet Services Settings ............................................................... 269

Installation of CentreWare Internet Services ........................................................... 270

Preparations........................................................................................................ 270

Configuration on the Machine ............................................................................. 270

Starting CentreWare Internet Services.................................................................... 272

Configuring Machine Settings Using CentreWare Internet Services ....................... 273

7 Printer Environment Settings ............................................................................... 277

Print Overview ......................................................................................................... 278

Installation When Using Parallel Port ...................................................................... 281

Step 1 Preparations ............................................................................................ 281

Step 2 Configuration on the Machine.................................................................. 281

Step 3 Configuration on the Computer ............................................................... 282

CentreWare Internet Services Setting Items....................................................... 283

Installation When Using USB Port........................................................................... 284

Step 1 Preparations ............................................................................................ 284

Step 2 Configuration on the Machine.................................................................. 284

Step 3 Configuration on the Computer ............................................................... 285

CentreWare Internet Services Setting Items....................................................... 285

Installation When Using TCP/IP (LPD/Port 9100) ................................................... 286

Step 1 Preparations ............................................................................................ 286

Step 2 Configuration on the Machine.................................................................. 286

Step 3 Configuration on the Computer ............................................................... 287

CentreWare Internet Services Setting Items....................................................... 288

Installation When Using NetWare............................................................................ 289

Step 1 Preparations ............................................................................................ 289

Step 2 Configuration on the Machine.................................................................. 289

Step 3 Configuration on the Computer ............................................................... 291

CentreWare Internet Services Setting Items....................................................... 291

Installation When Using Microsoft Network (SMB) .................................................. 292

Step 1 Preparations ............................................................................................ 292

Step 2 Configuration on the Machine.................................................................. 292

Step 3 Configuration on the Computer ............................................................... 293

CentreWare Internet Services Setting Items....................................................... 293

Installation When Using Internet Printing Protocol (IPP) ......................................... 295

Step 1 Preparations ............................................................................................ 295

Step 2 Configuration on the Machine.................................................................. 295

Step 3 Configuration on the Computer ............................................................... 296

CentreWare Internet Services Setting Items....................................................... 296

7

Installation When Using EtherTalk ...........................................................................297

Step 1 Preparations .............................................................................................297

Step 2 Configuration on the Machine ..................................................................297

Step 3 Configuration on the Computer ................................................................298

CentreWare Internet Services Setting Items .......................................................298

8 E-mail Environment Settings ................................................................................299

E-mail Overview .......................................................................................................300

Preparations .............................................................................................................302

Installation Procedures .............................................................................................304

Step 1 Enabling Port and Setting up TCP/IP .......................................................304

Step 2 Configuring E-mail Environment...............................................................305

CentreWare Internet Services Setting Items .......................................................306

9 Scanner Environment Settings .............................................................................307

Scan Service Overview ............................................................................................308

Configuration of Store to Folder ...............................................................................310

Step 1 Enabling Port and Setting up TCP/IP .......................................................310

Step 2 Registering a Folder .................................................................................311

Step 3 Configuring a Computer ...........................................................................311

Configuration of Scan to PC .....................................................................................312

Step 1 Preparations .............................................................................................312

Step 2 Enabling Port and Setting up TCP/IP .......................................................313

Step 3 Configuration on the Computer ................................................................314

Configuration of Store to USB ..................................................................................315

Step 1 Available USB Memory Devices...............................................................315

CentreWare Internet Services Setting Items .......................................................315

Configuration of Network Scanning (Job Template Scanning).................................316

Step 1 Preparations .............................................................................................316

Step 2 Enabling Ports and Setting up TCP/IP .....................................................316

Step 3 Configuring the SNMP Port ......................................................................317

Step 4 Configuration on the Computer ................................................................318

Configuration of Scan to Home (ApeosPort Series Models Only)............................319

Step 1 Preparations .............................................................................................319

Step 2 Enabling SMB Port and Setting up TCP/IP ..............................................319

Step 3 Configuring Remote Authentication..........................................................320

Step 4 Configuring Scan to Home .......................................................................321

Step 5 Configuration on the Computer ................................................................323

Configuration of Job Flow Sheets ............................................................................324

Step 1 Enabling Ports and Setting up TCP/IP .....................................................324

Step 2 Configuring the SNMP Port ......................................................................325

Step 3 Configuration on the Computer ................................................................325

Configuration of Store & Send Link ..........................................................................326

Step 1 Configuring E-mail ....................................................................................326

8

Table of Contents

Step 2 Enabling Authentication........................................................................... 326

Step 3 Other Settings.......................................................................................... 326

CentreWare Internet Services Setting Items....................................................... 327

Configuration of Store to WSD ................................................................................ 328

Step 1 Preparations ............................................................................................ 328

Step 2 Enabling Port ........................................................................................... 328

Step 3 Confirmation on the Computer ................................................................ 329

10 Using IP Fax (SIP) .................................................................................................. 331

IP Fax (SIP) Overview ............................................................................................. 332

Preparations ............................................................................................................ 332

System Requirements for the Machine............................................................... 332

Settings by System Configuration....................................................................... 332

Installation Procedures ............................................................................................ 333

Step 1 Enabling Port and Setting up TCP/IP ...................................................... 333

Step 2 Configuring the SIP User Name .............................................................. 334

Step 3 Configuring Fax Environment .................................................................. 335

Step 4 Configuring the SIP Server...................................................................... 336

Step 5 Registering the VoIP Gateway ................................................................ 337

11 Using the Internet Fax Service ............................................................................. 339

Internet Fax Overview ............................................................................................. 340

Preparations ............................................................................................................ 340

System Requirements for the Machine............................................................... 340

E-Mail Environment............................................................................................. 340

Installation Procedures ............................................................................................ 342

Step 1 Enabling Port and Setting up TCP/IP ...................................................... 342

Step 2 Configuring E-mail Environment.............................................................. 343

Step 3 Testing the Internet Fax........................................................................... 344

12 Using the Server Fax Service ............................................................................... 345

Server Fax Overview ............................................................................................... 346

Preparations ............................................................................................................ 346

System Requirements for the Machine............................................................... 346

Installation Procedure .............................................................................................. 347

Installation Overview ........................................................................................... 347

Step 1 Fax Settings............................................................................................. 347

Step 2 Setting the Server Fax Feature ............................................................... 348

13 Encryption and Digital Signature Settings.......................................................... 351

Encryption and Digital Signature Overview ............................................................. 352

Types of Certificate ............................................................................................. 352

Encryption Features for Communication............................................................. 352

Encryption and Digital-Signature Features for Scan Files .................................. 353

Configuration of HTTP Communications Encryption ............................................... 354

9

Installation Overview............................................................................................354

Step1 Configuration on the Machine ...................................................................354

Step2 Configuration on the Computer .................................................................355

Configuration of Encryption using IPSec ..................................................................356

Installation Overview............................................................................................356

Step1 Import and Configuration of a Certificate...................................................356

Step2 Configuration on the Machine (Configuration of IPSec) ............................357

Step3 Configuration on the Computer .................................................................358

Configuration of E-mail Encryption/Digital Signature ...............................................359

Installation Overview............................................................................................359

Step1 Configuration on the Machine ...................................................................359

Step2 Configuration on Sender and Recipient ....................................................361

Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models

Only).........................................................................................................................364

Installation Overview............................................................................................364

Step1 Configuration on the Machine ...................................................................364

Step2 Configuration on the Computer .................................................................366

14 Authentication and Accounting Features ............................................................367

Overview of Authentication and Accounting Feature ...............................................368

Overview of Authentication Feature.....................................................................368

Overview of Accounting Feature..........................................................................369

Authentication...........................................................................................................370

User Types Managed by Authentication Feature ................................................370

User Roles and Authorization Groups .................................................................371

Types of Authentication .......................................................................................372

Types of Account Administration .........................................................................373

Authentication and Accounting Relationship .......................................................374

Services Controlled by Authentication......................................................................375

Overview..............................................................................................................375

Services Restricted by User ID Authentication ....................................................375

Services Restricted by the Combined Use of Smart Card Authentication and

User ID Authentication.........................................................................................378

Authentication for Job Flow Sheets and Folders ......................................................381

Overview..............................................................................................................381

When the Authentication Feature is Disabled......................................................383

When the Authentication Feature is Enabled ......................................................386

10

Jobs Manageable by Account Administration ..........................................................389

Configuration for Authentication ...............................................................................392

Installation Overview............................................................................................392

Enabling Authentication .......................................................................................392

Changing the Default Authorization Group Settings ............................................395

Creating an Authorization Group .........................................................................396

Configuration for IC Card Reader (Optional)............................................................397

Step 1 Preparations .............................................................................................397

Table of Contents

Step 2 Logout Method Using the Smart Card ..................................................... 397

Step 3 Registering Smart Card Information ........................................................ 398

Configuration for Account Administration ................................................................ 399

Step 1 Selecting an Accounting Type ................................................................. 399

Step 2 Registering User Information................................................................... 399

User Authentication Operations.............................................................................. 401

Authenticating Login Users ................................................................................. 401

Changing Passcode ............................................................................................ 402

15 Problem Solving ................................................................................................... 403

Troubleshooting ....................................................................................................... 404

Machine Trouble ...................................................................................................... 405

Image Quality Trouble ............................................................................................. 410

Trouble during Copying ........................................................................................... 415

Unable to Copy ................................................................................................... 415

The Copy Result is Not What was Expected ...................................................... 416

Trouble during Printing ............................................................................................ 418

Unable to Print .................................................................................................... 418

The Print Result is Not What was Expected ....................................................... 419

Trouble during Faxing.............................................................................................. 420

Sending Problems............................................................................................... 420

Receiving Problems ............................................................................................ 425

Trouble during Scanning ......................................................................................... 429

Unable to Scan with the Machine ....................................................................... 429

Unable to Import Scanned Documents to the Computer .................................... 430

Unable to Send a Scanned Document over the Network (FTP/SMB) ................ 431

Unable to Send E-mail ........................................................................................ 432

The Image is not What was Expected ................................................................ 432

Network-related Problems ....................................................................................... 434

When using SMB ................................................................................................ 434

When using NetWare .......................................................................................... 436

When using TCP/IP ............................................................................................ 440

When using EtherTalk......................................................................................... 441

CentreWare Internet Services Problems ............................................................ 442

E-mail Features Problems .................................................................................. 443

Internet/Intranet Connection Problems ............................................................... 444

IPv4 and IPv6 Connection Problems .................................................................. 445

Media Print - Text Trouble ....................................................................................... 448

Error Code ............................................................................................................... 449

Other Errors ........................................................................................................ 523

Paper Jams ............................................................................................................. 524

Paper Jams in Cover A ....................................................................................... 525

Paper Jams in Cover B ....................................................................................... 527

Paper Jams in Cover C ....................................................................................... 528

11

Paper Jams in Cover D (Duplex Module) ............................................................528

Paper Jams in Cover E ........................................................................................529

Paper Jams in Trays 1 to 4 (Trays 3 and 4 (Two Tray Module)(Optional)) .........530

Paper Jams in Trays 3 and 4 (Tandem Tray Module)(Optional) .........................531

Paper Jams in Tray 5 (Bypass) ...........................................................................532

Paper Jams in Tray 6 (HCF)(Optional) ................................................................532

Paper Jams in Finisher-A1 (Optional)..................................................................534

Paper Jams in Finisher-B1 (Optional)..................................................................534

Paper Jams in Finisher-C1 / Finisher-C1 with Booklet Maker (Optional) ............536

Document Jams .......................................................................................................545

Stapler Faults ...........................................................................................................547

Staple Jams in Staple Cartridge (for Finisher-A1) ...............................................548

Staple Jams in Staple Cartridge (for Finisher-B1) ...............................................549

Staple Jams in Staple Cartridge

(for Finisher-C1 or Finisher-C1 with Booklet Maker) ...........................................551

Staple Jams in Booklet Staple Cartridge

(for Finisher-C1 with Booklet Maker) ...................................................................552

16 Appendix .................................................................................................................555

Specifications ...........................................................................................................556

Printable Area...........................................................................................................569

Standard Printable Area ......................................................................................569

Extended Printable Area ......................................................................................569

Internal Fonts ...........................................................................................................570

Optional Components...............................................................................................572

ESC/P-K Emulation ..................................................................................................575

Emulation.............................................................................................................575

Fonts....................................................................................................................576

Output Feature.....................................................................................................576

ESC/P-K Emulation Print Features ......................................................................577

ESC/P-K Emulation Settings ...............................................................................578

Magnification Table..............................................................................................585

Paper Size and Number of Printable Characters.................................................589

PDF Direct Print .......................................................................................................591

PDF Direct Print Settings.....................................................................................591

DocuWorks Direct Print ............................................................................................593

DocuWorks Direct Print Settings .........................................................................593

12

PCL Emulation .........................................................................................................595

Emulation.............................................................................................................595

Fonts....................................................................................................................596

Output Feature.....................................................................................................597

PCL Emulation Settings.......................................................................................598

HP-GL/2 Emulation ..................................................................................................603

Emulation.............................................................................................................603

Table of Contents

Fonts ................................................................................................................... 603

Output Feature.................................................................................................... 604

Factory Default Settings...................................................................................... 604

HP-GL/2 Emulation Settings ............................................................................... 605

Hard Clip Area .................................................................................................... 612

Printable Area ..................................................................................................... 613

Auto Layout......................................................................................................... 614

Notes and Restrictions ............................................................................................ 622

Notes and Restrictions on the Use of the Machine ............................................. 622

Notes and Restrictions on the Use of the Copy Feature..................................... 626

Notes and Restrictions on the Use of the Print Feature...................................... 626

Notes and Restrictions on the Use of the Scan Features ................................... 629

Notes and Restrictions on the Use of the Fax Feature ....................................... 634

Notes and Restrictions on the Use of the E-mail/Internet Fax Feature............... 635

Notes and Restrictions for IP Fax (SIP) .............................................................. 639

Notes and Restrictions when Connecting with Internet Service Provider ........... 641

Notes and Restrictions on the Interrupt Mode .................................................... 643

Notes and Restrictions on Folders...................................................................... 645

Notes and Restrictions when Connecting to Internet or Intranet ........................ 645

Notes and Restrictions when Operating from Computers................................... 645

Notes and Restrictions on Job Flows.................................................................. 647

Notes and Restrictions on the Security Features................................................ 648

Notes and Restrictions on the Authentication and Accounting Features ............ 648

Notes and Restrictions for Using SMB................................................................ 649

Notes and Restrictions for Using TCP/IP............................................................ 651

Notes and Restrictions for Using EtherTalk ........................................................ 652

Notes and Restrictions for Using Bonjour ........................................................... 653

Notes and Restrictions for IPv6 Connection ....................................................... 653

Notes and Restrictions for Print E-mail ............................................................... 655

Notes and Restrictions for Custom Paper........................................................... 655

Notes and Restrictions for USB Cable Distribution ............................................. 656

Using the Telephone ............................................................................................... 657

Placing a Call ...................................................................................................... 657

Activity Report ......................................................................................................... 659

EP System............................................................................................................... 662

Glossary .................................................................................................................. 663

Index.............................................................................................................................. 665

13

14

1 Before Using the Machine

This chapter describes the organization of this guide and conventions used in
this guide.

z

Preface .......................................................................................................16

z

Types of Manuals .......................................................................................17

z

Using This Guide ........................................................................................18

z

Interface Cables.......................................................................................... 21

z

Energy Saver Mode .................................................................................... 24

z

Customizing the Control Panel ...................................................................27

z

Entering Text .............................................................................................. 35

1 Before Using the Machine

Preface

Before Using the Machine

1

Thank you for selecting ApeosPort-IV 5070/4070/3070, DocuCentre-IV 5070/4070
(hereafter referred to as “the machine”).

This guide is intended for system administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

The guide assumes that you are familiar with a personal computer and are
knowledgeable of computer networks. When you need additional information, refer to
the manuals provided with the personal computer, operating system, and network
products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in
case you forget how to perform operations or if a problem occurs with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For
information about optional components for the Print feature, refer to the guide provided
with each optional component.

16

Warning:

This equipment will be inoperable when mains power fails.

Types of Manuals

Types of Manuals

The following guides are provided with the machine.

Accompanying Manuals

User Guide (Document CD-ROM)

The guide describes all the necessary steps for copy, print, scan, and fax.

Administrator Guide (this guide) (Document CD-ROM)

The guide is intended for system administrators, and describes how to configure
network and how to solve problems that may occur with the machine. This guide also
describes daily maintenance and the system settings procedures.

Quick Reference Guide (Booklet)

The guide describes the basic operations of the machine, as well as daily management
and maintenance.

Manual (HTML)

The manual describes installation and configuration procedures for print drivers and
the printer environment. This manual is included in the Driver CD Kit.

Print Driver Help

The help describes the Print features and operations.

Before Using the Machine

1

CentreWare Internet Services Help

The help describes how to change various settings of the machine using a Web
browser, and how to import scanned data to a computer from the machine.

Important • To display the online help for CentreWare Internet Services, users need to have the

environment to connect to the internet. The communication fee shall be borne by you.

Guides for Optional Components

Optional components are available for the machine. Some of them come with user
guides. The guides for optional components describe all the necessary steps for using
the optional components and for installing the software.

17

1 Before Using the Machine

Using This Guide

Before Using the Machine

This guide is intended for system administrators, and provides maintenance
information such as how to replace consumables, how to configure network, and
troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes the organization of this guide and conventions.

1

2 Paper and Other Media

Describes the types of paper and other media that you can use on the machine and
how to load media in a tray.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various
reports/lists.

5 Tools

Describes the procedures to set up the system.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the settings to use the Print feature on the machine.

8 E-mail Environment Settings

Describes the settings to use various services via e-mail on the machine.

9 Scanner Environment Settings

Describes the settings to use the Scan services on the machine.

10 Using IP Fax (SIP)

Describes the settings to use the IP fax (SIP) service on the machine.

11 Using the Internet Fax Service

Describes the settings to use the services via the Internet Fax service on the machine.

12 Using the Server Fax Service

Describes how to use the Server Fax service on the machine.

18

13 Encryption and Digital Signature Settings

Describes how to configure the machine to use the Encryption and the Digital Signature
features with your communications and documents.

14 Authentication and Accounting Features

The machine has the Authentication feature to restrict the availability of services for
each feature and the Accounting feature to manage the use of each feature based on
the Login Type selected.

15 Problem Solving

Describes troubleshooting procedures to solve the problems with the machine.

16 Appendix

Describes the specifications of the machine, optional accessories, and cautions/
restrictions.

Conventions

Using This Guide

Before Using the Machine

z

The screen shots and illustrations used in this guide vary depending on the machine
configuration and optional components installed. Some of the items in the screen
shots may not be displayed or available depending on your machine configuration.

z

The procedures in this guide may vary depending on the driver and utility software
being used due to the upgrades.

z

In this document, "Computer" refers to a personal computer or workstation.

z

The following terms are used in this guide:

Important : Important information that you should read.

Note : Additional information on operations or features.

z

The following symbols are used in this guide:

" " : • A cross-reference included in this guide.

• Names of CD-ROM, features, and touch screen messages
and input text.

[ ] : • Folders, files, applications, button or menu names displayed

on the touch screen.

• Names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and
menu names.

< > button : Hardware buttons on the control panel.

1

< > key : Keys on the keyboard of the computer.

> : • Path to a certain item within a procedure on the control panel.

For example: When you see the procedure "select [Tools] >
[Setup] > [Create Folder]", this means that you need to select
[Tools], select [Setup], and then select [Create Folder].

• Path to a certain item within a procedure on a computer.
For example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]",
this means that you need to click [Start], click [Search], and
then click [For Files or Folders] to search for files and folders.

• Cross-reference
For example: "Refer to "5 Tools" > "Common Service
Settings" > "Audio Tones" in the Administrator Guide.
The sentence above means that you need to refer to the
section "Audio Tone", which can be found under "Common

19

1 Before Using the Machine

Before Using the Machine

Service Settings" in chapter 5 Tools of the Administrator
Guide.

z

Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF): Loading the document or paper in portrait orientation

when viewed from the front of the machine.

, ,Short Edge Feed (SEF): Loading the document or paper in landscape

orientation when viewed from the front of the machine.

1

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

20

Interface Cables

Interface Cables

When connecting the machine directly to a computer, use either the USB interface or
parallel interface. When connecting the machine to a network, use the Ethernet
interface.

Using the USB Interface

The USB interface of the machine supports USB 2.0.
This section describes the installation procedures for the USB interface.

1 Press the power switch to the [ ] position to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

3 Open the front cover.

4 Press the main power switch to the [ ] position to switch off the main power.

5 Connect a USB cable to the USB 2.0

interface connector.

Before Using the Machine

1

6 Connect the other end of the USB cable to the computer.

7 Press the main power switch to the [ | ] position to switch on the main power.

8 Close the front cover.

9 Press the power switch to the [ | ] position to switch on the power.

10 Restart the computer.

For more information on setting items, refer to "Printer Environment Settings" (P.277).

Using the Parallel Interface

This section describes the installation procedure for the parallel interface.

Note • The parallel interface is not supported for some models. An optional component is required.

1 Press the power switch to the [ ] position to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

3 Open the front cover.

4 Press the main power switch to the [ ] position to switch off the main power.

21

1 Before Using the Machine

5 Connect a parallel cable to the parallel

Before Using the Machine

6 Connect the other end of the parallel cable to the computer.

7 Press the main power switch to the [ | ] position to switch on the main power.

8 Close the front cover.

interface connector and fasten it with the
clips on either side of the connector.

1

9 Press the power switch to the [ | ] position to switch on the power.

10 Restart the computer.

For more information on setting items, refer to "Printer Environment Settings" (P.277).

Using the Ethernet Interface

The Ethernet interface of the machine supports the following three types.

z

1000BASE-T (optional)

z

100BASE-TX

z

10BASE-T

This section describes the installation procedures for the Ethernet interface.

1 Press the power switch to the [ ] position to switch off the power.

2 Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

3 Open the front cover.

4 Press the main power switch to the [ ] position to switch off the main power.

5 Connect a network cable to the Ethernet interface connector.

z

When the Gigabit Ethernet Board
(optional) is installed.

22

Interface Cables

z

When the Gigabit Ethernet Board
(optional) is NOT installed.

Note • Prepare a network cable suitable for your

network connection. When you replace
the network cable, contact our Customer
Support Center.

6 Press the main power switch to the [ | ] position to switch on the main power.

7 Close the front cover.

8 Press the power switch to the [ | ] position to switch on the power.

For more information on setting items, refer to "Printer Environment Settings" (P.277).

Before Using the Machine

1

23

1 Before Using the Machine

Energy Saver Mode

Before Using the Machine

1

The machine is equipped with Energy Saver mode that reduces the power
consumption by saving the electricity of the machine when no copy or print data is
received for a specified time.

The Energy Saver has two modes: Low Power mode and Sleep mode.
When you do not use the machine for a specified period of time, the machine enters

Low Power mode.
When time exceeds the time specified in Low Power mode, the machine then enters
Sleep mode.

Press the <Energy Saver> button on the control panel to enter Energy Saver mode.

Low Power Mode

Low Power mode reduces the power to the control panel and the fusing unit.
It extinguishes the touch screen and lights up the <Energy Saver> button on the control

panel. To activate the machine, press the <Energy Saver> button. Pressing the
<Energy Saver> button extinguishes the light and deactivates Energy Saver mode.

Sleep Mode

Sleep mode reduces the power to the machine even more than Low Power mode.
It extinguishes the touch screen and lights up the <Energy Saver> button on the control

panel. To activate the machine, press the <Energy Saver> button. Pressing the
<Energy Saver> button extinguishes the light and deactivates Energy Saver mode.

It takes longer time than Low Power mode to deactivate Sleep mode and be enable to
use the machine.

Note • When you press the <Energy Saver> button during Energy Saver mode, the touch screen

lights up. At this point, the scanner and the output devices remain Energy Saver mode.
Afterwards, by operations such as using the touch screen and opening or closing of the
document cover, you can make the devices necessary to activate the machine exit Energy
Saver mode and make the machine ready to start exiting Energy Saver mode.

• When you make the machine exit Energy Saver mode by pressing the <Energy Saver>
button, the machine does not immediately identify the movements such as opening or
closing of the front cover. To make the machine identify these operations, operate the
control panel before opening the front cover.

• If you replace a toner cartridge or supply paper during Energy Saver mode, the machine
does not identify these changes. Before performing these operations, exit Energy Saver
mode by pressing the <Energy Saver> button and the <Machine Status> button on the
control panel.

• Energy Saver mode is not exited by the following operations:

• Secure print

• Faxes stored in folders

• Direct fax

• Accessing a folder of the machine using CentreWare Internet Services

• When the following device is connected to the machine and a user performs the following

operation, Energy Saver mode can be deactivated without pressing the <Energy Saver>
button. If the machine is in Sleep mode, however, Sleep mode will not be deactivated by the
operation. By setting longer time to elapse until the machine enters Sleep mode, you can
make the machine to exit Energy Saver mode without pressing the <Energy Saver> button.
For more information on how to change the time to elapse until the machine enters Sleep
mode, refer to "Changing the Interval for Entering Energy Saver Mode" (P.25).

• Touch the card to IC Card Reader (optional).

• When the machine enters Low Power mode during a user is authenticated, the machine

exits authentication mode.

24

Changing the Interval for Entering Energy Saver Mode

This section describes the procedures for setting Energy Saver mode.
To activate the Energy Saver, set the time to elapse until the machine enters Low

Power mode as well as the time to elapse until the machine enters Sleep mode.

Note • You can set the time to elapse until the machine enters Low Power mode and Sleep mode

from 1 to 240 minutes in 1 minute increments.

1 Press the <Log In/Out> button.

<Log In/Out> button

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

Energy Saver Mode

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Before Using the Machine

1

When a passcode is required, select [Next]
and enter the system administrator's
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Machine Clock/Timers].

5 Select [Energy Saver Timers], and then

select [Change Settings].

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

25

1 Before Using the Machine

6 Using [] and [], set the time to elapse until

Before Using the Machine

1

7 Select [Save].

the machine enters Energy Saver mode, in 1
minute increments.

From Last Operation to Low Power Mode

Set the time to elapse from the last operation until the machine enters Low Power
mode.

Note • The default value for [From Last Operation to Low Power Mode] is [1] minutes. You cannot

disable Low Power mode.

From Last Operation to Sleep Mode

Set the time to elapse from the last operation until the machine enters Sleep mode.

Note • The default value for [From Last Operation to Sleep Mode] is [1] minutes. You must set a

longer period of time for [From Last Operation to Sleep Mode] than for [From Last Operation
to Low Power Mode].

8 Select [Close] repeatedly until the [Tools] screen is displayed.

9 Select [Close].

26

Customizing the Control Panel

Customizing the Control Panel

You can change the services displayed on the touch screen or the features assigned
to the buttons to make best use of the machine.

This section describes how to change the screen default, the services displayed after
Auto Clear, the services displayed on the [Services Home] screen, and the services
assigned to the custom buttons, and how to adjust the screen brightness.

For information on how to change the other settings of the control panel, refer to "Screen/Button
Settings" (P.129).

Changing the Screen Default

You can change the screen displayed when the machine is turned on or Energy Saver
mode is deactivated.

The [Services Home] screen is displayed by factory default.

1 Press the <Log In/Out> button.

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Before Using the Machine

1

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator's
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Screen/Button Settings].

<Log In/Out> button

27

1 Before Using the Machine

5 Select [Screen Default], and then select

[Change Settings].

Before Using the Machine

6 Select a service you want to display.

Note • Select [ ] to display the previous screen

or [ ] to display the next screen.

1

7 Select [Save].

Setting the Screen After Auto Clear

You can select the screen to be displayed after Auto Clear from [Last Selection Screen]
or [Services Home].

For information on Auto Clear, refer to "Auto Clear" (P.126).

1 Press the <Log In/Out> button.

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<Log In/Out> button

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator's
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

28

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.

4 Select [System Settings] > [Common

Service Settings] > [Screen/Button Settings].

5 Select [Screen After Auto Clear], and then

select [Change Settings].

6 Select [Last Selection Screen] or [Services

Home].

Customizing the Control Panel

Before Using the Machine

1

7 Select [Save].

Customizing the Button Layout

You can customize the services and the button layout displayed on the [Services
Home] screen when you press the <Services Home> button on the control panel.

Note • Services not supported by the machine will not be displayed on the screen. Grayed out

buttons cannot be used as a result of malfunctioning.

z

Copy

z

Fax/Internet Fax

z

E-mail

z

Simple Copy

z

Simple Fax

z

Scan to PC

z

Store to Folder

z

Send from Folder

z

Stored Programming

z

Network Scanning (ApeosPort series
models only)

z

Store & Send Link

Note • This service is displayed when the User

Authentication feature is used.

z

Store to USB

z

Media Print - Text

Service buttons

Additional feature

29

1 Before Using the Machine

Before Using the Machine

1

z

Job Flow Sheets (ApeosPort series models only)

z

Store to WSD

z

Web Applications (ApeosPort series models only)

z

Custom Services

Note • This service is for service representative use. For more information, contact our Customer

Support Center.

z

Language

z

Screen Brightness

z

Setup

z

Activity Report

z

Fax Receiving Mode

z

Print Mode

z

Lockout Printer/Release Printer

Note • [Lockout Printer]/[Release Printer] is not displayed by default. To display this feature, select

[Allow User to Lock Out] in [Printer Lockout] under [Tools] > [System Settings] > [Common
Service Settings] > [Machine Clock/Timers], and then assign the feature to a button on the
[Services Home - Additional Features] screen.

Services Home

You can select service buttons, which are displayed on the [Services Home] screen.
If you select [(Not Assigned)], the position of the selected button becomes blank.

1 Press the <Log In/Out> button.

2 Enter the system administrator's user ID with

the numeric keypad or the keyboard
displayed on the screen, and select [Enter].

When a passcode is required, select [Next]
and enter the system administrator's
passcode, and select [Enter].

Note • The default user ID is "11111".

• The default passcode is "x-admin".

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<Log In/Out> button

30

3 Select [Tools] on the [Services Home]

screen.

Note • When the [Services Home] screen is not

displayed on the touch screen, press the
<Services Home> button.