Xerox 721P User Manual
Xerox Wide Format 721P
Printer
Operator Manual
701P39415 April 2003
TABLE of CONTENTS
Table of contents
Safety Notes ............................................................................................................................................................. v
EMC Notices ............................................................................................................................................... vii
Australia/New Zealand..........................................................................................................................vii
European Union .................................................................................................................................... vii
Canada ................................................................................................................................................. vii
Japan ................................................................................................................................................... viii
USA...................................................................................................................................................... viii
1. Introduction .................................................................................................................................................1
Organization And Content Of This Manual ...................................................................................................2
Terminology Used In This Manual ................................................................................................................2
Conventions Used In This Manual ................................................................................................................3
2. Specification................................................................................................................................................5
Product Specifications...................................................................................................................................5
Media Specifications .....................................................................................................................................6
Room Space Requirements..........................................................................................................................7
Serial Number Location.................................................................................................................................7
3. Printer Overview..........................................................................................................................................9
Printer Orientation .........................................................................................................................................9
Main Components .......................................................................................................................................10
Operator Panel & Status Display ................................................................................................................13
Media and Toner Status Panel ...................................................................................................................14
Online/Offline ..............................................................................................................................................15
Job Cancel ..................................................................................................................................................16
4. Media ..........................................................................................................................................................17
Adding Media Rolls .....................................................................................................................................17
Loading The Roll Media (Roll 1, 2 & 3) .......................................................................................................18
Loading The Roll Media (Roll 4) .................................................................................................................20
Loading The Roll Media When Printing ......................................................................................................22
Dehumidifier ................................................................................................................................................23
Using Manual Bypass Feed ........................................................................................................................24
5. Care ............................................................................................................................................................25
When The Toner Cartridge Needs Replacement .......................................................................................25
Replacing The Toner Cartridge...................................................................................................................26
Cleaning The Charge Scorotron W ire .........................................................................................................28
Cleaning The LED Print Head .....................................................................................................................29
Cleaning The Printer Surface......................................................................................................................30
Ordering supplies ........................................................................................................................................31
Supply order list ....................................................................................................................................31
Supply order procedure ........................................................................................................................31
6. Problem Solving ........................................................................................................................................33
Media Jams .................................................................................................................................................33
Clearing Media Jam (J-01 & J-02) ........................................................................................................34
Clearing Media Jam (J-03) ...................................................................................................................36
Clearing Media Jam (J-04) ...................................................................................................................38
Clearing Media Jam (J-05) ...................................................................................................................40
Clearing Media Jam (J-11 & J-12) ........................................................................................................41
Clearing Media Jam (J-13 & J-14) ........................................................................................................43
Clearing Media Jam (J-22) ...................................................................................................................44
Error Codes.................................................................................................................................................45
Printer Errors (E-XX).............................................................................................................................45
Door Open Errors (U-XX) .....................................................................................................................46
Thumping Noise in Standby..................................................................................................................46
Image Quality Problem Solving...................................................................................................................47
Xerox Wide Format 721P operator manual
iii
TABLE of CONTENTS
7. User Modes ................................................................................................................................................49
User Mode 1 (Test Print) “U1” ..............................................................................................................49
User Mode 2 (Date and Time setting) “U2”...........................................................................................51
User Mode 3 (Low Power Saver Mode) “U3” .......................................................................................53
User Mode 4 (High Power Saver Mode) “U4”.......................................................................................55
User Mode 5 (Media Cut At Power ON) “U5” .......................................................................................57
User Mode 6 (Detack Lamp Control Mode) “U6” ..................................................................................58
User Mode 7 (Attention Beeper Enable Mode) “U7”.............................................................................59
User Mode 8 (Custom Setting Plain Paper) “U8” .................................................................................60
User Mode 9 (Custom Setting Vellum/Tracing Paper) “U9” .................................................................61
User Mode A (Custom Setting Film) “UA” ............................................................................................62
User Mode b (Image Enhancement) “Ub” ............................................................................................63
iv XEROX WIDE FORMAT 721P OPERATOR MANUAL
TABLE of CONTENTS
Safety Notes
Your Xerox Wide Format 721P Engineering Printer has been
designed and tested to meet strict safety requirements. These
include safety agency examination and approval and compliance
to established environmental standards.
Please read the following instructions carefully before operating
the Xerox Wide Format 721P Engineering Printer and refer to them
as needed to ensure the continued safe operation of the product.
Follow all warnings and instructions marked on or supplied with the
product.
Unplug the printer from the wall outlet before cleaning the exterior.
Always use materials specifically designated for the Xerox Wide
Format 721P Engineering Printer. Use of other materials may
result in poor performance and could create a hazardous situation.
Do not use aerosol cleaners. Follow the instructions in this
operator manual for the proper cleaning methods.
Never use supplies or cleaning materials for purposes other than
what they were intended. Keep all supplies and materials out of
the reach of children.
Do not use this product near water, wet locations, or outdoors.
This product is equipped with a three-wire, grounding-type plug
(i.e., a plug having a grounding pin). This plug will only fit into a
grounding-type power outlet. This is a safety feature. To avoid the
risk of electric shock, contact your electrician to replace the
receptacle if you are unable to insert the plug into the outlet.
Never use a ground adapter plug to connect the printer to a power
source that lacks a ground connection terminal.
This product should be operated from the type of power source
indicated on the marking label. If you are not sure of the type of
power available, consult your local power company.
The power supply cord is the disconnect device for this equipment.
Make sure that the installation is near the socket outlet and is
easily accessible.
Do not allow anything to rest on the power cord. Do not locate the
printer where someone will step on the cord.
Slots and openings in the cabinet and in the back and bottom of
the printer are provided for ventilation. To ensure reliable
operation of the printer and to protect it from overheating, these
openings should never be placed near a radiator or heat register.
The printer should not be placed in a built-in installation unless
proper ventilation is provided.
Never push objects of any kind into the slots of the printer as they
may touch dangerous voltage points or short out parts that could
result in a risk of fire or electric shock.
Never spill liquid of any kind on the printer.
XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL
v
INTRODUCTION
Never remove any covers or guards that require a tool for removal.
There are no operator serviceable areas within these covers.
Never attempt any maintenance function that is not specified in
this operator manual.
Never defeat interlock switches. Machines are designed to
prevent operator access to unsafe areas. Covers, guards, and
interlock switches are provided to ensure that the system will not
operate with the covers opened.
Unplug the printer from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the printer has been exposed to rain or water.
If the printer is producing unusual noises or odors.
If the printer or the cabinet has been damaged.
If you need additional safety information concerning the Xerox
Wide Format 721P Engineering Printer or XEROX supplied
materials, you may call :
Within the United States:
1-800-828-6571 toll free
In other countries:
Please call your local XEROX service office for help.
vi XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL
EMC Notices
Australia/New Zealand
European Union
INTRODUCTION
Changes or modifications to this equipment not specifically
approved by Fuji XEROX Australia PTA. Limited may void the
user’s authority to operate this equipment.
Shielded cables must be used with this equipment to maintain
compliance with the Radio communications Act 1992.
WARNING
This is a Class A product. In a domestic environment this
product may cause radio interference in which case the user
may be required to take adequate measures.
Changes or modifications to this equipment not specifically
approved by XEROX Europe may void the user’s authority to
operate this equipment.
Canada
Shielded cables must be used with this equipment to maintain
compliance with the EMC Directive (89/336/EEC).
WARNING
In order to allow this equipment to operate in proximity to
Industrial, Scientific and Medical (ISM) equipment, the
external radiation from ISM equipment may have to be limited
or special mitigation measures taken.
This Class "A" digital apparatus complies with Canadian ICES-
0003.
Cet appareil numérique de la classe "A" est conforme à la norme
NMB-003 du Canada.
XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL vii
INTRODUCTION
Japan
USA
This is a Class A product based on the standard of the Voluntary
Control Council for Interference by Information Technology
Equipment (VCCI). If this equipment is used in a domestic
environment, radio disturbance may arise. When such trouble
occurs, the user may be required to take corrective actions.
Changes or modifications to this equipment not specifically
approved by Fuji XEROX Limited may void the user’s authority to
operate this equipment.
Shielded cables must be used with this equipment to maintain
compliance with the Voluntary Control Council for Interference by
Information Technology Equipment regulations.
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own
expense.
Changes or modifications to this equipment not specifically
approved by the XEROX Corporation may void the user’s authority
to operate this equipment.
Shielded cables must be used with this equipment to maintain
compliance with FCC regulations.
viii XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL
Introduction
1. Introduction
Congratulations on acquiring your new XEROX Wide Format 721P
Engineering Printer. Team XEROX looks forward to supporting
and helping you to increase your organizational productivity. The
integrated features, ease of operation, and reliability of the XEROX
Wide Format 721P Engineering Printer will allow you to
concentrate on your business and leave the printing to your
XEROX Wide Format 721P Engineering Printer.
This operator manual provides information that you need to
operate the XEROX Wide Format 721P Engineering Printer and
use its features. Your XEROX support group is available to you for
further assistance. Call our experts at the appropriate phone
number listed below.
The following information will be needed when you call XEROX:
Customer Account:
Machine Type: XEROX Wide Format 721P Engineering Printer
Serial Number:
FOR SERVICE ON YOUR Wide Format 721P Engineering
Printer:
North America and Canada: 1-877-937-3627
All Other Countries:
A Customer Service Support Representative will assist you in
keeping your XEROX Wide Format 721P Engineering Printer
operating and, if required, will arrange for a Customer Service
Engineer to inspect your system and restore its performance.
FOR PURCHASE OF OTHER XEROX EQUIPMENT AND
SUPPLIES:
Local Number
A XEROX Sales Representative will assist you in evaluating your
needs for other xerographic equipment that can further increase
your productivity.
XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 1
INTRODUCTION
Organization And Content Of This Manual
The XEROX Wide Format 721P OPERATOR MANUAL provides
the information you need to become familiar with the components,
features, operation, and specifications of your printer. It contains
the following chapters:
Chapter 1 Introduction
This chapter shows the organization of this manual as well as the
contents, terminology, and conventions used in this manual.
Chapter 2 Specification
This chapter contains product and media specifications, as well as
space requirements for operation of the printer.
Chapter 3 Printer overview
This chapter shows the orientation of the printer. It illustrates and
describes the main components of the printer and the operator
panel.
Chapter 4 Media
This chapter explains what happens when a media roll empties
and how to load a media roll. It provides the procedure for using
cut sheet media and describes the dehumidifier.
Chapter 5 Care
This chapter contains instructions for replacing the toner cartridge
and cleaning the Charge Scorotron, the LED Head and the Printer
Surface.
Chapter 6 Problem solving
This chapter provides the procedures for clearing jams. It contains
a description of the error codes. For problems you are unable to
resolve by using this manual, it also explains the procedure for
placing a service call.
Chapter 7 User Modes
11 User Modes are described and available to the Operator.
Terminology Used In This Manual
Printer
Whenever the term "printer" appears in this manual, it refers to the
XEROX Wide Format 721P Engineering Printer.
SEF
LEF
2 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL
Short Edge Feed
Long Edge Feed
Conventions Used In This Manual
This manual uses the following conventions:
INTRODUCTION
Bold
WARNING: A WARNING indicates an operation, maintenance procedure,
CAUTION: A CAUTION encourages strict compliance with an operation,
NOTE: A NOTE highlights an operating or maintenance procedure, a
Boldface characters in the middle of a text string refer to selections
on the control panel (for example, "press the Enter key").
practice, condition or statement that, if not strictly followed, could
result in personal injury. When included within a procedure,
warnings always precede the step to which they refer.
maintenance procedure, practice, condition or statement to
prevent damage to the equipment. When included within a
procedure, cautions always precede the step to which they refer.
condition or a statement.
XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 3
INTRODUCTION
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4 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL
2. Specification
This chapter provides the product and media specifications for the
XEROX Wide Format 721P Engineering Printer. It also provides
the space requirements for normal operation after product
installation.
Product Specifications
Process speed 240mm per second
Resolution 400 dpi
Environmental requirements Minimum: 50° F (10° C) at 20% relative humidity
Maximum: 90.5° F (32.5° C) at 82.5% relative humidity
Maximum elevation: 6,667 feet ( 2000 meters)
Weight 880 lbs. (400 kg)
Dimensions
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34.8 in.
57.1 in.
39.4 in.
Width: 57.1 in. (1,450mm)
Depth: 39.4 in. (1,003mm)
Height: 34.8 in. (884mm)
Audible noise Less than 70db (Printing) (Except impact noise such as cutter working
sound)
Less than 55db (Stand by)
Power consumptionTypical power consumption for US 220-240V @ 20A:
Standby – 900 watts
Operating – 3000 watts
XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 5
SPECIFICATION
Media Specifications
Media type Recommended media types:
Bond – 20 lb. (90 gsm)
Vellum/Tracing – 20 lb. (90 gsm)
Film – 4 mil thickness
Media size Roll feed:
Width – 11 to 36 inches ( 279 to 914 mm)
Length – 500 ft ( 175 M)
Roll Diameter– 175mm maximum
Core diameter – 3 inches (76 mm)
Manual Bypass Feed:
Maximum Width – 36 in. (E SEF) 914mm (A0)
Minimum Width - 11 in. (A LEF) 279mm (A4)
Print size Minimum – 11 in. x 8.5 in. (A LEF) (A4)
Maximum – 36 in. x 48 in. (E SEF) (A0)
Maximum Length – 5 times the standard length (6M for 36 “ bond media
only)
6 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL
Room Space Requirements
66 in. (1676 mm)
57.1 in.
(1450 mm)
35 in.
(914 mm)
721p
39.4 in.
(1000 mm)
48 in. (1220 mm)
SPECIFICATION
The illustration below shows the space requirements for normal
operation of the printer after installation.
Room Space Requirements
Height – 96 in. (2438 mm)
(minimum)
Width – 157 in. (3988 mm)
Depth – 153.5 in. (3894 mm)
Room Air Change
153.5 in.
(3895 mm)
65 in.
(1651 mm)
Requirements
(for Ozone Dissipation)
Air should be cycled 5 times per
hour (minimum)
157 in. (3988 mm)
Serial Number Location
All North America XEROX Wide Format 721P
Printers start with an LML prefix, followed by
several more digits.
(European XEROX Wide Format 721P Printer
serial numbers are numbers only.)
Please have the serial number available when
calling for XEROX service.
XEROX
SER# LML XXXXXXX
XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 7
SPECIFICATION
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8 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL
Printer Orientation
3. Printer Overview
This chapter shows the orientation of the printer. It also illustrates
and describes its main components, as well as the elements of the
operator panel.
The illustration below shows the printer orientation. You must be
familiar with this orientation when following the messages in the
message display and the instructions in this guide.
2
3
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1.
2.
3.
4.
Front Side
Left Side
Rear Side
Right Side
XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 9
PRINTER OVERVIEW
Main Components
Front Side View
10
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9
11
2
3
8
4
5
6
7
1. Power On/Off Switch
2. Media Guide
3. Top Drawer (Roll 1)
4. Middle Drawer (Roll 2)
5. Bottom Drawer
(Roll 3 &4)
6. Right Hand Door
7. Left Hand Door
8. Toner Display Panel
9. Media Display
10. Operator Panel &
Status Display
11.
Controller Switch
Press to switch the printer on and off.
Adjust to size of cut sheet media in manual bypass mode.
Open to load media roll and clear media jams.
Open to load media roll and clear media jams.
Open to load media rolls and clear media jams.
Open to clear media jams.
Open to add toner.
Displays the amount of toner remaining in the toner cartridge.
Shows roll width and selected media.
Operation keys to select a media drawer and other status
indicators.
Press to switch the controller on and off.
10 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL
Rear Side View
PRINTER OVERVIEW
1
2
3
FOLDER DIAG. IF- VIII (CH-B)
CONT. ( IEEE1394) COM1 IF-VII I ( CH- A) POWER
11 10 9 8 7 6 5
1. Top Rear Cover
2. I/F Connector for Scanner
(IEEE1394)
3. Exit Cover
4. Power Cord
5. Power (220 VAC)
6. I/F VIII (CH-B)
4
Pull the handle and open to clear media jams.
Connect the cable from scanner here.
Open to clear media jams.
Connect to a suitable power outlet.
Connect the power cable from the controller here.
Connect the Interface Cable from the AccXES Controller here.
(37 pins) (Not Used)
7. I/F VIII (CH-A)
Connect the Interface Cable from the AccXES Controller here.
(37 pins)
8. DIAG
9. COM1
10. FOLDER
11. CONT. (IEEE1394)
XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 11
Service use only.
Not Used
Not Used
Connect the Interface Cable from the AccXES Controller.
PRINTER OVERVIEW
Right Side View
1
4
5
3
2
1. Toner Cartridge
2. Media Cutter
3. Cutter Home Indicator
4. Meter A - Billing
6
7
Replace when Status Display indicates that the cartridge is empty.
Turn to cut media during jam clearance.
As the cutter knob is rotated, the cutout color will change from
RED to GREEN when the home position is reached. (DO NOT
rotate counter-clockwise)
Square Counter for billing purposes.
5. Meter B - Service
6. Inner Transport Unit
7. Service Record Cover
12 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL
Linear Counter for service purposes.
Open to clear media jams.
Contains service information.
Operator Panel & Status Display
PRINTER OVERVIEW
The operator panel is located on top of the front side of the printer.
It consists of a graphic display, a message display and several
function keys.
1
23
1. Ready Indicator
4
5
Paper Deck
3
2
1
Exp- CleanWire-Clean
6
7
Sele ct
8910 11
Cut
MF
4
D1
D2
D3
D4
Exit
PF
12
Copy Density
13
Menu
15
Ente r Onli ne
14
Flashes when the printer is warming up, and remains on steady
when the printer is ready to operate.
2. Door Open Indicator
This indicator flashes and an error code is displayed when a door
is opened, or the Inner Transport Unit is opened.
3. Toner Empty Indicator
This indicator flashes when the toner level is low.
When the toner supply is empty, the indicator is on steady and no
more prints can be made.
You can replace the Toner cartridge even if the printer is
operating.
4. Media Empty Indicator
This indicator flashes when the selected media roll is depleted.
5. Media Jam Indicator
6. Wire-Clean key
7. Exp-Clean key
8. Media Roll Indicator
9. Select key
10. Cut key
11. Media Jam Location
Indicator
12. Copy Density Indicator
13. Copy Density Key
14. Menu, ®, ¬, *, Enter,
Online
15. Status Display
This indicator flashes when media is jammed in the printer.
The Charge Scorotron Wire is cleaned when this key is pressed.
The Ready Indicator flashes during the cleaning process.
Lens Array of LED Print Head is cleaned when this button is
pressed. Ready Indicator flashes during the cleaning process.
Displays the selected media roll for lead edge cut when the
SELECT key is pressed.
Press this key to select the media roll desired for a lead edge cut.
Press this key to feed and cut 240mm of the lead edge of the
selected roll.
Indicates the location where Jam has occurred.
The selected Print Density level is illuminated.
Use this key to temporarily increase or decrease the image
density.
These keys are used for changing User Modes described in
Chapter 7. The Online Key is also used to place the printer Offline
and Online.
Error Codes, Status Codes and messages are displayed here.
XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 13
PRINTER OVERVIEW
Media and Toner Status Panel
The Media and Toner Panel is located on the front right face of the
printer. It displays the size of the media, the type of the media, the
media in use, and how much media and toner is remaining.
1
Roll Level
2
1
Roll Level
3
Roll Level
4
Roll Level
Toner Level
Plain Paper
Vellum/Tracing
Film
In Use
Plain Paper
Vellum/Tracing
Film
In Use
Plain Paper
Vellum/Tracing
Film
In Use
Plain Paper
Vellum/Tracing
Film
In Use
1
Roll Level
2
2
3
Roll Level
3
Roll Level
4
Roll Level
Toner Level
Plain Paper
Vellum/Tracing
Film
In Use
Plain Paper
Vellum/Tracing
Film
In Use
Plain Paper
Vellum/Tracing
Film
In Use
Plain Paper
Vellum/Tracing
Film
In Use
4
5
1. Roll Size Displays
2. Media Type Indicators
Displays the size of the roll media.
Displays “Plain Paper”, ”Vellum/Tracing” or ”Film” depending on
the media loaded in the drawer.
3. In Use Indicators
Illuminates to indicate that the drawer is “In Use”. Even if the
printer is in the print cycle, you can replace media rolls 1, 3 and 4 if
“In Use” indicator is off. Also, the drawer in use is identified in the
message display as “-dx-” (x being the drawer number).
4. Roll Level Indicators
This indicator displays the remainder of roll media. Lamps will go
off from right to left as the remainder of media diminishes.
5. Toner Level Indicator
This indicator displays the remainder of toner in the toner
cartridge. Lamps will go off from right to left as the remainder of
toner diminishes.
14 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL
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