3335V-DNI
Table of contents
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Version 2.0
October 2019
702P08153
Xerox
®
WorkCentre
®
Multifunction Printer
User Guide
3335/3345
© 2019 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, Phaser®, PhaserSMART®, PhaserMatch®,
PhaserCal
SMARTsend
Xerox Extensible Interface Platform
®
, PhaserMeter™, CentreWare®, PagePack®, eClick®, PrintingScout®, Walk-Up®, WorkCentre®, FreeFlow®,
®
, Scan to PC Desktop®, MeterAssistant®, SuppliesAssistant®, Xerox Secure Access Unified ID System®,
®
, ColorQube®, Global Print Driver®, and Mobile Express Driver®are trademarks of
Xerox Corporation in the United States and / or other countries.
®
Adobe
PostScript
Apple
Mac OS
HP-GL
, Adobe PDF logo, Reader®, Adobe®Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and
®
are trademarks or registered trademarks of Adobe Systems, Inc.
®
, Bonjour®, EtherTalk™, TrueType®, iPad®, iPhone®, iPod®, iPod touch®, AirPrint®and the AirPrint®, Mac®, and
®
are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
®
, HP-UX®, and PCL®are registered trademarks of Hewlett-Packard Corporation in the United States and/or
other countries.
®
IBM
and AIX®are registered trademarks of International Business Machines Corporation in the United States and/or
other countries.
Microsoft
®
, Windows Vista®, Windows®, and Windows Server®are registered trademarks of Microsoft Corporation in
the United States and other countries.
®
Novell
, NetWare®, NDPS®, NDS®, IPX™, and Novell Distributed Print Services™ are trademarks or registered
trademarks of Novell, Inc. in the United States and other countries.
®
SGI
and IRIX®are registered trademarks of Silicon Graphics International Corp. or its subsidiaries in the United
States and/or other countries.
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®
, ePolicy Orchestrator®, and McAfee ePO™are trademarks or registered trademarks of McAfee, Inc. in the
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®
is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.
UNIX
PANTONE
®
and other Pantone, Inc. trademarks are the property of Pantone, Inc.
Table of Contents
1 Safety .......................................................................................................................................... 9
Notices and Safety.. ......... ........ ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ . . 10
Electrical Safety .. ........ ......... ....... . ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ........ ...... 11
General Guidelines . ........ . ........ ......... ....... . ........ ......... ........ ........ ......... ........ . ........ ........ ..... 11
Power Cord ..... ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ . ....... ......... ........ . ... 11
Emergency Power Off. ........ . ........ ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ......... . 12
Laser Safety..... . ........ ........ ........ . ........ ......... ........ ........ ......... ........ ........ . ........ ........ ......... .. 12
Operational Safety........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ . ....... . ........ ........ . ... 13
Operational Guidelines. ......... ....... . ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ....... 13
Ozone Release . . ........ ........ . ....... . ........ ......... ........ ........ ......... ........ ........ . ........ ........ ......... .. 13
Printer Location .. ........ ........ ......... ........ . ........ ........ ........ . ........ ........ ........ . ........ ........ . ........ 14
Printer Supplies ...... ........ . ........ ......... ........ ........ ......... ........ . ....... . ........ ........ . ........ ........ ..... 14
Maintenance Safety...... . ........ ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ . ... 15
Printer Symbols ........ ......... ........ ........ ......... ........ ........ ......... ........ ......... ........ ........ ......... ........ . 16
Environmental, Health, and Safety Contact Information .... ........ ........ ......... ........ . ....... . ........ .. 21
2 Features ....................................................................................................................................23
Parts of the Printer....... ........ . ........ ......... ....... . ........ ......... ........ ........ ......... ........ . ........ ........ ..... 24
Front View ... . ........ ........ ........ . ........ ........ . ....... . ........ ......... ........ ........ ......... ........ . ........ ...... 24
Rear View . . ........ ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ ........ . ........ . 25
Internal Components . ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ ........ ......... . 26
Control Panel ......... ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ . ....... ......... ..... 27
Information Pages . . ........ ........ ........ . ........ ......... ........ ........ ......... ........ ........ ......... ........ ......... .. 29
Accessing and Printing the Information Pages.. ........ ........ ........ . ........ ........ ........ . ........ ...... 29
Printing the Configuration Report at the Control Panel ..... ........ . ........ ........ . ....... . ........ ...... 29
Administration Features.... ........ ........ ......... ........ ......... ........ ........ ......... ........ ........ ......... ........ . 30
®
Xerox
Accessing Xerox
Locating the IP Address of the Printer ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ... 30
Automatic Data Collection.... ........ . ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ ....... 31
Maintenance Assistant........ ......... ........ . ....... . ........ ........ . ........ ........ ........ . ........ ........ . ....... . 31
Billing and Usage Information .. . ....... . ........ ........ . ........ ........ ........ . ........ ......... ....... . ........ ... 32
More Information ........ ........ ........ . ........ ........ . ........ ........ ........ . ........ ........ ........ . ........ ......... ..... 33
CentreWare®Internet Services ......... ......... ........ ........ ......... ........ ........ ......... ........ . 30
®
CentreWare®Internet Services ... ........ . ........ ........ ........ . ........ ........ ........ . 30
3 Installation and Setup...........................................................................................................35
Installation and Setup Overview ..... . ........ ........ . ....... . ........ ......... ........ ........ ......... ........ ......... .. 36
Selecting a Location for the Printer . ........ . ........ ........ ........ . ........ ........ . ........ ........ ........ . ........ ... 37
Connecting the Printer ...... . ........ ........ ........ . ........ ........ . ........ ........ ........ . ........ ........ ........ . ........ 38
Selecting a Connection Method . ......... ........ . ........ ........ ........ . ........ ........ . ....... . ........ ......... . 38
Connecting the Printer to the Network ... ........ . ........ ........ ........ . ........ ........ ........ . ........ ....... 39
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
3
Table of Contents
Connecting to a Computer Using USB...... ........ ......... ........ ........ ......... ........ . ........ ........ ..... 39
Connecting to a Telephone Line ......... ........ ........ . ........ ......... ........ ........ ......... ........ ........ . .. 39
Powering On or Off the Printer ... ......... ........ . ........ ........ ........ . ........ ........ ........ . ........ ......... . 40
Configuring Network Settings ..... . ........ ........ ........ . ........ ........ . ....... . ........ ......... ........ ........ ....... 42
About TCP/IP and IP Addresses .... ........ . ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ 42
Enabling the Printer for Scanning ........ . ........ ........ . ........ ........ ........ . ........ ........ ........ . ........ ....... 43
Power Saver Mode .. ......... ........ ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ . . 44
Power Saver Levels ....... ......... ........ ........ ......... ........ . ....... ......... ........ . ........ ........ ........ . ....... 44
Exiting Power Saver Mode...... ........ ......... ........ . ........ ........ ........ . ........ ........ . ....... . ........ ...... 44
Setting the Power Saver Mode Timers at the Control Panel......... ........ . ........ ......... ........ .... 44
Installing the Software .. ........ ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ . ... 45
Operating System Requirements ... ........ ......... ........ . ........ ........ ........ . ........ ........ . ....... . ....... 45
Installing Drivers and Utilities for Windows .. ........ ........ ........ . ........ ........ . ....... . ........ ......... . 45
Installing Print Drivers for Macintosh OS X Version 10.9 and Later...... . ........ ........ ........ . .... 46
Installing Scan Drivers for Macintosh . ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ... 47
Installing the Print Drivers for UNIX and Linux ... ........ . ........ ........ ........ . ........ ........ . ........ ... 47
Other Drivers....... . ........ ......... ........ ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ....... 48
Installing the Printer as a Web Service on Devices ... ........ . ........ ......... ........ ........ ......... ........ . ... 49
Installing a WSD Printer Manually Using the Add Printer Wizard .... . ........ ........ ........ . ........ ...... 50
AirPrint, Mopria, Google Cloud Print, and NFC ... ........ ......... ........ . ........ ........ ........ . ........ ........ .. 51
4 Paper and Media ....................................................................................................................53
Supported Paper ......... ......... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ ........ . ........ ...... 54
Ordering Paper........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ . ....... . ........ ........ . ... 54
General Paper Loading Guidelines . ........ ........ ........ . ........ ........ ........ . ........ ......... ........ ........ 54
Paper That Can Damage Your Printer... ........ ......... ........ ........ ......... ........ . ........ ........ ........ . 54
Paper Storage Guidelines ...... . ........ ......... ........ ........ ......... ........ ........ ......... ........ . ........ ...... 55
Supported Paper Types and Weights ....... ........ . ........ ........ ........ . ........ ........ . ........ ........ ...... 55
Supported Standard Paper Sizes. ........ ......... ........ ........ ......... ........ ........ ......... ........ ......... .. 56
Supported Custom Paper Sizes ...... ........ ......... ........ . ........ ........ ........ . ........ ........ ........ . ....... 56
Supported Paper Types and Weights for Automatic 2-Sided Printing. ........ ........ ........ . ....... 56
Supported Standard Paper Sizes for Automatic 2-Sided Printing . ........ ........ . ........ ........ . .... 57
Supported Custom Paper Sizes for Automatic 2-Sided Printing ...... ......... ........ ........ ......... . 57
Loading Paper. . ........ ........ . ....... . ........ ......... ........ ........ ......... ........ ........ . ........ ........ ......... ........ . 58
Loading Paper in the Bypass Tray..... ........ . ........ ........ . ....... . ........ ........ . ........ ........ ........ . .... 58
Loading Paper in Tray 1 ....... ........ ........ . ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ 65
Loading Paper in Optional Tray 2 ........ ........ ........ ......... ........ . ........ ........ ........ . ........ ........ .. 69
Configuring the Duplex Unit Width Size .... ......... ........ ........ ......... ........ . ....... ......... ........ . ... 72
Printing on Special Paper ......... . ........ ......... ........ ........ ......... ........ ........ ......... ........ ......... ........ . 75
Envelopes ...... ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ ........ ......... ..... 75
Labels . ........ . ....... . ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ ........ . ....... 78
Transparencies....... ........ . ........ ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ..... 83
5 Printing......................................................................................................................................85
Printing Overview....... . ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ....... 86
Selecting Printing Options....... ........ . ........ ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ... 87
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Print Driver Help..... ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ ........ ......... ..... 87
Windows Printing Options..... . ........ ......... ........ ........ ......... ........ . ....... . ........ ........ . ........ ...... 88
Macintosh Printing Options... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ ........ . ....... 89
Linux Printing Options. . ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ ........ 89
Managing Jobs ...... ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ ........ ......... ..... 90
Printing Features....... ......... ........ ......... ........ ........ ......... ........ ........ ......... ........ . ........ ........ .. 91
Saved Jobs..... ........ ........ . ........ ........ . ....... . ........ ......... ........ ........ ......... ........ . ........ ........ ..... 93
Print From.. ......... ........ . ........ ........ ........ . ........ ........ ........ . ........ ........ . ........ ........ ........ . ........ 93
6 Copying.....................................................................................................................................95
Basic Copying ..... . ........ ........ ........ . ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ ......... ..... 96
Document Glass... . ........ ........ . ........ ........ ........ . ........ ........ . ....... . ........ ......... ........ ........ ....... 96
Document Feeder ........ ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ ........ 97
Selecting Copy Settings.... ........ ........ ......... ........ . ....... ......... ........ . ........ ........ ........ . ........ ........ . . 99
Basic Settings . ........ . ........ ......... ........ ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ... 99
Image Quality Settings ...... . ........ ........ . ....... . ........ ......... ........ ........ ......... ........ ......... ....... 100
Output Adjustments ...... ........ ........ ......... ........ . ....... . ........ ........ . ........ ........ ........ . ........ .... 101
Output Format Settings .. . ........ ........ ........ . ........ ........ . ........ ........ ........ . ........ ........ ........ . .. 102
ID Card Copying ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ ......... ....... . ........ ........ 104
7 Scanning................................................................................................................................ 105
Loading Documents for Scanning........ ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ..... 106
Using the Document Glass ....... ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ . . 106
Using the Document Feeder. ........ ........ . ........ ........ ........ . ........ ........ . ........ ........ ........ . ...... 107
Scanning to a USB Flash Drive ........ . ........ ........ . ....... . ........ ......... ........ ........ ......... ........ ......... 108
Scanning to a Shared Folder on a Network Computer...... . ........ ......... ........ ........ ......... ........ . . 109
Sharing a Folder on a Windows Computer . ........ ........ . ........ ......... ........ ........ ......... ........ .. 109
Sharing a Folder Using Macintosh OS X Version 10.7 and Later ... ........ . ........ ........ ........ . . 109
Adding a Folder as an Address Book Entry Using CentreWare Internet Services .... ........ .. 110
Scanning to a Folder on a Network Computer ....... . ........ ........ ........ . ........ ......... ....... . ...... 110
Scanning to an Email Address ........ ........ . ........ ......... ........ ........ ......... ........ ........ ......... ........ . . 111
Scanning to a Computer ........ ......... ........ ........ ......... ........ ........ ......... ........ . ........ ........ ........ . . 112
Sending a Scanned Image to a Destination ....... ......... ........ . ........ ........ ........ . ........ ........ ....... 113
Adjusting Scanning Settings..... ........ ........ ......... ........ ........ ......... ........ ......... ........ ........ ......... 114
Setting the Output Color .... ........ ........ ......... ........ ......... ........ ........ ......... ........ ........ ......... 114
Setting the Scan Resolution . ........ . ........ ......... ........ ........ ......... ........ . ....... . ........ ........ . ..... 114
Selecting 2-Sided Scanning ...... ........ . ........ ........ ........ . ........ ........ ........ . ........ ......... ........ .. 114
Setting the File Format ....... ......... ........ ........ ......... ........ . ....... ......... ........ . ........ ........ ....... 115
Lightening or Darkening the Image . ........ . ........ ........ ........ . ........ ........ . ........ ........ ........ . .. 115
Automatically Suppressing Background Variation....... ........ ......... ........ . ....... . ........ ........ . . 115
Specifying the Original Size...... ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ . . 115
Erasing Edges .... ......... ........ ........ ......... ........ ......... ........ ........ ......... ........ ........ ......... ....... 115
8 Faxing..................................................................................................................................... 117
Basic Faxing........ . ........ ........ ........ . ........ ........ ........ . ........ ........ . ........ ........ ........ . ........ ........ .... 118
Using the Document Glass ..... . ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ ......... ... 119
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Using the Document Feeder. ........ ........ . ........ ........ ........ . ........ ........ . ........ ........ ........ . ...... 120
Selecting Fax Options. ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ ........ . ..... 121
Specifying the Size of the Original. . ......... ........ ........ ......... ........ . ....... . ........ ........ . ........ .... 121
Sending a Delayed Fax.... ........ ......... ........ . ........ ........ ........ . ........ ........ ........ . ........ ........ . .. 121
Automatically Suppressing Background Variation....... ........ ......... ........ . ....... ......... ........ . . 121
Sending Header Text.... ........ ........ . ........ ......... ........ ........ ......... ........ ........ ......... ........ . ..... 122
To Lighten or Darken an Image........ ........ . ........ ........ ........ . ........ ........ ........ . ........ ........ . .. 122
Storing a Fax in a Local Mailbox.... ........ . ....... . ........ ......... ........ ........ ......... ........ . ........ ........ ... 123
Printing Local Mailbox Documents ..... ........ . ........ ........ ........ . ........ ........ . ........ ........ ........ . ...... 124
Sending a Fax to a Remote Mailbox .... ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ..... 125
Storing a Fax for Local or Remote Polling.. ......... ........ ........ ......... ........ ......... ........ ........ ......... 126
Polling a Remote Fax.... ........ . ........ ......... ........ ........ ......... ........ . ....... ......... ........ . ........ ........ ... 127
Printing or Deleting Stored Faxes ... ........ . ........ ......... ....... . ........ ......... ........ ........ ......... ........ . . 128
Using the Address Book .... . ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ ......... ....... . ...... 129
Adding an Individual Entry to the Device Address Book.... . ........ ........ ........ . ........ ......... ... 129
Editing an Individual Address Book Entry ...... ........ . ........ ......... ........ ........ ......... ........ ...... 129
9 Maintenance ........................................................................................................................ 131
Cleaning the Printer ...... ........ ........ ......... ........ . ....... ......... ........ . ........ ........ ........ . ........ ........ . .. 132
General Precautions .... ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ . ...... 132
Cleaning the Exterior ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ ........ . 132
Cleaning the Scanner..... . ........ ......... ........ ........ ......... ........ ........ ......... ........ . ........ ........ ... 132
Ordering Supplies..... ......... ........ ........ ......... ........ ........ ......... ........ ......... ........ ........ ......... ....... 138
When to Order Supplies ... ........ ........ . ........ ......... ........ ........ ......... ........ ........ ......... ........ . . 138
Viewing Printer Supply Status ... . ....... . ........ ........ . ........ ........ ........ . ........ ......... ........ ........ . 138
Consumables ....... . ........ ........ ........ . ........ ........ ........ . ........ ........ . ........ ........ ........ . ........ ..... 138
Routine Maintenance Items......... ........ . ........ ........ ........ . ........ ........ . ....... . ........ ........ . ...... 139
Toner Cartridges ..... ........ . ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ ......... ........ .. 139
Drum Cartridges ... ........ ........ . ........ ........ . ....... . ........ ......... ........ ........ ......... ........ . ........ .... 140
Recycling Supplies... ........ . ........ ........ . ........ ........ ........ . ........ ........ ........ . ........ ......... ........ .. 140
Moving the Printer ....... ........ ........ . ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ ........ . ... 141
Billing and Usage Information . . ........ ........ ........ . ........ ......... ........ ........ ......... ........ ........ . ....... 143
10 Troubleshooting................................................................................................................. 145
General Troubleshooting...... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ . ....... . ........ .... 146
Restarting the Printer ...... . ........ ........ ........ . ........ ........ . ....... . ........ ........ . ........ ........ ........ . .. 146
Printer Fails to Power On ... ........ . ....... . ........ ........ . ........ ........ ........ . ........ ......... ....... . ........ . 146
Printer Resets or Turns Off Frequently....... . ........ ........ . ........ ........ ........ . ........ ........ ........ . .. 146
Document Prints from Wrong Tray . ........ ........ . ........ ......... ........ ........ ......... ........ . ....... . .... 147
Automatic 2-Sided Printing Problems ..... . ....... . ........ ......... ........ ........ ......... ........ . ....... . .... 147
Paper Tray Fails to Close.... ........ . ........ ........ ........ . ........ ........ . ....... . ........ ......... ........ ........ . 147
Printing Takes Too Long . ........ . ........ ........ ........ . ........ ........ . ....... . ........ ........ . ........ ........ .... 148
Printer Fails to Print........ ........ ........ ......... ........ . ........ ........ ........ . ........ ........ . ....... . ........ .... 148
Printer Makes Unusual Noises ...... ........ ........ ......... ........ ........ ......... ........ . ........ ........ ....... 149
Condensation has Formed Inside the Printer ......... ........ ........ ......... ........ . ........ ........ ....... 149
Paper Jams .... ........ ........ . ........ ........ . ........ ........ ........ . ........ ........ ........ . ........ ......... ........ ........ . 150
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Minimizing Paper Jams ........ ........ . ........ ........ ........ . ........ ......... ....... . ........ ......... ........ ...... 150
Locating Paper Jams...... . ........ ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ... 151
Clearing Paper Jams . ........ ........ . ........ ........ ........ . ........ ......... ....... . ........ ......... ........ ........ . 153
Troubleshooting Paper Jams ..... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ . ....... . . 185
Print-Quality Problems..... ......... ........ ........ ......... ........ ......... ........ ........ ......... ........ ........ ......... 188
Controlling Print Quality . ........ ........ ......... ........ . ........ ........ ........ . ........ ........ . ....... . ........ .... 188
Solving Print-Quality Problems ....... ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ..... 188
Copy and Scan Problems...... ........ . ........ ........ ........ . ........ ........ . ....... . ........ ........ . ........ ........ .... 193
Fax Problems . ........ . ........ ......... ....... . ........ ......... ........ ........ ......... ........ ......... ........ ........ ......... 194
Problems Sending Faxes ........ ........ . ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ ..... 194
Problems Receiving Faxes........ ......... ........ ........ ......... ........ . ....... . ........ ........ . ........ ........ ... 195
Getting Help ..... ........ ........ . ........ ........ . ........ ........ ........ . ........ ........ ........ . ........ ......... ........ ...... 197
Control Panel Messages ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ . ....... ..... 197
Using the Integrated Troubleshooting Tools ....... ........ ......... ........ ......... ........ ........ ......... 198
Available Information Pages ...... ........ ......... ........ ......... ........ ........ ......... ........ . ....... . ........ 199
Online Support Assistant...... ........ . ........ ........ ........ . ........ ........ . ....... . ........ ......... ........ ...... 200
More Information ..... ......... ........ ........ ......... ........ ......... ........ ........ ......... ........ ........ ......... 201
A Specifications........................................................................................................................ 203
Printer Configurations and Options .... . ........ ........ ........ . ........ ........ . ....... . ........ ......... ........ ...... 204
Available Configurations . . ....... ......... ........ . ........ ........ ........ . ........ ........ . ....... . ........ ........ . .. 204
Standard Features... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ ........ . ........ ........ . .. 204
Physical Specifications .... ........ . ....... . ........ ......... ........ ........ ......... ........ ......... ........ ........ ......... 207
WorkCentre
WorkCentre
Physical Specifications for WorkCentre
Physical Specifications for WorkCentre
®
3335 Printer Configuration Weights and Dimensions .. ......... ........ . ....... ..... 207
®
3345 Printer Configuration Weights and Dimensions .. ......... ........ . ....... ..... 207
®
3335 Standard Configuration....... . ........ ........ ... 208
®
3345 Standard Configuration....... . ........ ........ ... 209
Clearance Requirements for Standard Configuration ........ . ........ ........ ........ . ........ ......... ... 210
Environmental Specifications . ......... ........ ........ ......... ........ . ....... . ........ ........ . ........ ........ ........ . . 211
Temperature .... . ........ ......... ........ ........ ......... ........ ........ ......... ........ ......... ........ ........ ......... 211
Relative Humidity . ......... ........ ........ ......... ........ . ....... . ........ ........ . ........ ........ ........ . ........ .... 211
Elevation . ........ . ....... . ........ ........ . ........ ........ ........ . ........ ........ . ....... . ........ ......... ........ ........ . 211
Electrical Specifications..... ........ ......... ........ . ....... . ........ ........ . ........ ........ ........ . ........ ........ . ...... 212
Power Supply Voltage and Frequency... ........ ........ ......... ........ ........ . ........ ........ ......... ....... 212
Power Consumption . ........ ......... ........ ........ ......... ........ ........ ......... ........ . ........ ........ ........ . . 212
Performance Specifications ... . ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ ......... ....... . .. 213
Print Warm-up Time..... ......... ........ . ........ ........ ........ . ........ ........ . ....... . ........ ........ . ........ ..... 213
Print Speed .... ........ ........ . ........ ......... ........ ........ ......... ........ . ....... ......... ........ . ........ ........ ... 213
B Regulatory Information...................................................................................................... 215
Basic Regulations....... . ........ ........ ........ . ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ ..... 216
ENERGY STAR
®
Qualified Product .... . ....... . ........ ......... ........ ........ ......... ........ . ........ ........ ... 216
United States FCC Regulations.. . ........ ........ ........ . ........ ........ ........ . ........ ......... ........ ........ . 216
European Union....... ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ . ....... . . 217
European Union Lot 4 Imaging Equipment Agreement Environmental
Information..... ........ . ........ ........ ........ . ........ ........ . ........ ........ ........ . ........ ........ ........ . ........ . 217
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Germany... . ........ ......... ........ ........ ......... ........ ........ ......... ........ ......... ........ ........ ......... ....... 219
Turkey RoHS Regulation ..... . ........ ........ ........ . ........ ......... ........ ........ ......... ........ ........ ........ 219
Regulatory Information for 2.4 GHz Wireless Network Adapter.... ........ . ........ ........ . ....... . . 220
Copy Regulations . ......... ........ . ........ ........ ........ . ........ ........ ........ . ........ ........ . ........ ........ ........ . .. 221
United States... ........ . ........ ........ . ........ ........ ........ . ........ ........ ........ . ........ ......... ........ ........ . 221
Canada........ ........ ........ ......... ........ . ........ ........ ........ . ........ ........ ........ . ........ ........ . ........ ..... 222
Other Countries....... ........ ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ ... 223
Fax Regulations.. . ........ ........ ........ . ........ ........ ........ . ........ ......... ........ ........ ......... ........ . ....... . .... 224
United States... ........ . ........ ........ . ........ ........ ........ . ........ ........ ........ . ........ ......... ........ ........ . 224
Canada........ ........ ........ ......... ........ . ........ ........ ........ . ........ ........ ........ . ........ ........ . ........ ..... 225
European Union....... ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ . ....... . . 226
South Africa.... ........ ........ . ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ ......... ........ .. 226
New Zealand .. ........ ........ . ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ ......... ........ .. 226
Material Safety Data Sheets ..... ........ ......... ........ ........ . ........ ........ ......... ........ ........ ......... ....... 228
C Recycling and Disposal ....................................................................................................... 229
All Countries ... ........ ........ ......... ........ ........ ......... ........ ......... ........ ........ ......... ........ . ....... ......... 230
North America ....... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ ........ . ........ ........ . ........ . 231
European Union........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ ........ . ....... . ........ ........ . ...... 232
Domestic/Household Environment ....... ........ ......... ........ . ........ ........ ........ . ........ ........ . ...... 232
Professional/Business Environment........ ........ . ....... . ........ ......... ........ ........ ......... ........ . ..... 232
Collection and Disposal of Equipment and Batteries..... ........ . ........ ......... ....... . ........ ........ 232
Battery Symbol Note.. ........ . ........ ......... ........ ........ ......... ........ ........ ......... ........ ......... ....... 233
Battery Removal . . ........ ........ ........ . ........ ......... ........ ........ ......... ........ ........ ......... ........ . ..... 233
Other Countries....... ......... ........ . ....... ......... ........ . ........ ........ ........ . ........ ........ . ....... . ........ ........ 234
8
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
1
Safety
This chapter contains:
• Notices and Safety..... ........ . ........ ........ . ....... . ........ ........ . ........ ........ ........ . ........ ......... ....... . ........ ... 10
• Electrical Safety ..... ........ ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ ........ . ....... 11
• Operational Safety... ........ . ....... . ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ ..... 13
• Maintenance Safety. ........ ........ . ........ ........ . ....... . ........ ......... ........ ........ ......... ........ . ....... . ........ ..... 15
• Printer Symbols .... ........ . ........ ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ........ ........ ........ . 16
• Environmental, Health, and Safety Contact Information....... . ........ ........ . ........ ........ ........ . ........ ... 21
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued and safe operation of
your Xerox printer.
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
9
Safety
Notices and Safety
Read the following instructions carefully before operating your printer. Refer to these instructions to
ensure the continued safe operation of your printer.
Your Xerox
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox
materials only.
®
printer and supplies are designed and tested to meet strict safety requirements. These
Note: Unauthorized alterations, which can include the addition of new functions or the
connection of external devices, can affect the product certification. For more information,
contact your Xerox representative.
®
10
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
Electrical Safety
GGeenneerraall GGuuiiddeelliinneess
WARNING:
• Do not push objects into slots or openings on the printer. Touching a voltage point or
shorting out a part could result in fire or electric shock.
• Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these
installations. Disconnect the power cord when removing covers and guards for installing
optional equipment. Except for user-installable options, there are no parts that you can
maintain or service behind these covers.
WARNING: The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
Safety
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
PPoowweerr CCoorrdd
• Use the power cord supplied with your printer.
• Do not use an extension cord or remove or modify the power cord plug.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have
a ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is
grounded properly. Electrical products can be hazardous if misused.
• Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
• Do not place the printer in an area where people can step on the power cord.
• Do not place objects on the power cord.
• If the power cord becomes frayed or worn, replace it.
®
Xerox
WorkCentre®3335/3345 Multifunction Printer
User Guide
11
Safety
• Do not plug or unplug the power cord while the power switch is in the On position.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power
cord.
• Ensure that the electrical outlet is near the printer and is easily accessible.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is
necessary to disconnect all electrical power from the printer, disconnect the power cord from the
electrical outlet.
EEmmeerrggeennccyy PPoowweerr OOffff
If any of the following conditions occur, power the printer off immediately. Disconnect the power cord
from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if
any of the following occurs:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.
LLaasseerr SSaaffeettyy
This printer complies with laser product performance standards set by governmental, national, and
international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous
light because the beam is enclosed completely during all modes of customer operation and
maintenance.
Laser Warning: Use of controls, adjustments, or performance of procedures other than those
specified in this manual can result in hazardous radiation exposure.
12
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
Safety
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
OOppeerraattiioonnaall GGuuiiddeelliinneess
• Do not remove any paper trays while the printer is printing.
• Do not open the doors when the printer is printing.
• Do not move the printer when it is printing.
• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
Hot Warning: The metallic surfaces in the fuser area are hot. Always use caution when
removing paper jams from this area and avoid touching any metallic surfaces.
OOzzoonnee RReelleeaassee
This printer produces ozone during normal operation. The amount of ozone produced depends on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to one of the following:
• WorkCentre
• WorkCentre
In other markets, contact your local Xerox representative or go to one of the following:
• WorkCentre
• WorkCentre
®
3335: www.xerox.com/environment
®
3345: www.xerox.com/environment
®
3335: www.xerox.com/environment_europe
®
3345: www.xerox.com/environment_europe
Xerox
®
WorkCentre®3335/3345 Multifunction Printer
User Guide
13
Safety
PPrriinntteerr LLooccaattiioonn
• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, refer to Physical Specifications.
• Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
• Place the printer in an area where there is adequate space for operation and servicing.
• Place the printer in a dust-free area.
• Do not store or operate the printer in an extremely hot, cold, or humid environment.
• Do not place the printer near a heat source.
• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
• Do not place the printer where it is exposed directly to the cold air flow from an air conditioning
system.
• Do not place the printer in locations that are susceptible to vibrations.
• For optimum performance, use the printer at the elevations specified in Elevation.
PPrriinntteerr SSuupppplliieess
• Use supplies that are designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with the product, options, and
supplies.
• Store all consumables in accordance with the instructions provided on the package or container.
• Keep all consumables away from the reach of children.
• Never throw toner, print cartridges, drum cartridges, or toner containers into an open flame.
• When handling cartridges, such as toner cartridges, avoid skin or eye contact with toner. Eye
contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge,
which can increase the risk of skin or eye contact.
Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or
degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies
not specified for this printer. The Total Satisfaction Guarantee is available in the United States
and Canada. Coverage could vary outside these areas. For details, contact your Xerox
representative.
14
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
Safety
Maintenance Safety
• Do not attempt to perform any maintenance procedure that is not described specifically in the
documentation supplied with your printer.
• Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
• Do not burn any consumables or routine maintenance items.
• For information on Xerox supplies recycling programs, go to one of the following:
– WorkCentre
– WorkCentre
WARNING: Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when
used on electromechanical equipment.
®
3335: www.xerox.com/gwa
®
3345: www.xerox.com/gwa
Xerox
®
WorkCentre®3335/3345 Multifunction Printer
User Guide
15
Safety
Printer Symbols
Symbol Description
Warning:
Indicates a hazard that can cause serious injury or death if not
avoided.
Hot Warning:
Hot surface on or in the printer. Use caution to avoid personal
injury.
Caution:
Indicates a mandatory action to take to avoid damage to the
property.
Do not touch the part or area of the printer.
Do not expose the drum cartridges to direct sunlight.
Do not burn the toner cartridges.
Do not burn the drum cartridges.
16
Do not touch the part or area of the printer.
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
Symbol Description
Do not use paper attached with staples or any other form of
binding clip.
Do not use folded, creased, curled, or wrinkled paper.
Do not load or use inkjet paper.
Do not use transparencies or overhead projector sheets.
Safety
Do not reload paper previously printed on or used.
Do not copy money, revenue stamps, or postage stamps.
Add paper or media.
Paper jam
Lock
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
17
Safety
Symbol Description
Unlock
Document
Paper
WLAN
Wireless Local Area Network
LAN
Local Area Network
USB
Universal Serial Bus
Telephone Line
Modem Line
Postcard
Load envelopes in the tray with the flaps closed and facing up.
18
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
Symbol Description
Load envelopes in the tray with the flaps open and facing up.
NFC
Near Field Communication
Weight
Data Transmission
Safety
Paper Feeding Direction Indicator
Symbol Description
Start Button
Stop Button
Pause Printing Button
Login In/Out Button
Help Button
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
19
Safety
Symbol Description
Services Home Button
Services Button
Job Status Button
Printer Status Button
Language Button
Power/Wake Button
Clear All Button
Clear Button
Dial Pause/Redial Button
This item can be recycled. For details, refer to Recycling and
Disposal.
20
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
Environmental, Health, and Safety Contact Information
For more information on Environment, Health, and Safety in relation to this Xerox product and
supplies, contact the following customer help lines:
• United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
• Europe: +44 1707 353 434
For product safety information in the United States, go to one of the following:
• WorkCentre
• WorkCentre
For product safety information in Europe, go to one of the following:
• WorkCentre
• WorkCentre
®
3335: www.xerox.com/environment
®
3345: www.xerox.com/environment
®
3335: www.xerox.com/environment_europe
®
3345: www.xerox.com/environment_europe
Safety
Xerox
®
WorkCentre®3335/3345 Multifunction Printer
User Guide
21
Safety
22
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
2
Features
This chapter contains:
• Parts of the Printer . . ........ ......... ........ ........ ......... ........ ........ ......... ........ . ........ ........ ........ . ........ ...... 24
• Information Pages ...... ........ ......... ........ ........ ......... ........ ......... ........ ........ ......... ........ . ....... . ........ .. 29
• Administration Features...... ......... ........ ......... ........ ........ ......... ........ . ....... ......... ........ . ........ ........ .. 30
• More Information . ........ ........ . ........ ........ ........ . ........ ........ . ........ ........ ........ . ........ ........ ........ . ........ 33
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
23
Features
Parts of the Printer
FFrroonntt VViieeww
1. Optional Feeder Tray 2 with 550-Sheet
Capacity
2. Tray 1 with 250-Sheet Capacity
3. Bypass Tray
4. Output Tray
5. Control Panel
6. Card Reader Bay for optional NFC
Enablement Kit
24
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
7. Document Feeder Top Cover
8. Document Feeder Input Tray
9. Document Feeder Output Tray
10. USB Port
11. Control Board Cover
DDooccuummeenntt FFeeeeddeerr
The WorkCentre 3335®uses an Automatic Document Feeder (ADF).
The WorkCentre 3345
®
uses a Reversing Automatic Document Feeder (RADF).
RReeaarr VViieeww
Features
1. Power Receptacle
2. Power Switch
3. USB Port for Service only
4. Network Port
5. USB Port
Xerox
6. Telephone Line Socket
7. Extension Telephone Socket
8. Rear Door
9. Duplex Unit
®
WorkCentre®3335/3345 Multifunction Printer
User Guide
25
Features
IInntteerrnnaall CCoommppoonneennttss
1. Drum Cartridge
2. Toner Cartridge
3. Document Glass
26
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
4. Document Glass Cover
5. Document Feeder
Features
CCoonnttrrooll PPaanneell
The control panel consists of a touch screen and buttons that you press to control the functions
available on the printer. You can use the control panel to perform the following tasks:
• View the current operating status of the device
• Access printer features
• Access reference materials
• Access the Tools and Setup menus
• Access the Troubleshooting menus and videos
• View status messages about paper tray levels and supplies
• View any errors or warnings that occur on the device
Item Name
1 Machine Status Button This button displays the status of the printer on the touch screen.
2 Job Status Button This button displays all active, secure, or completed jobs on the touch
3 Services Button This button returns you to the active service from the Job Status or
4 Services Home Button This button provides access to printer features such as copy, scan,
5 Touch Screen Display The screen displays information and provides access to printer
6 Log In/Out Button This button provides access to password-protected features.
7 Help Button This button displays information about the current selection on the
8 Language Button This button changes the touch screen language and keyboard
9 Power Saver button This button enters and exits the low-power mode.
10 Clear All Button This button clears previous and changed settings for the current
Description
screen.
Machine Status screens, or to a preset service.
and fax on the touch screen.
functions.
touch screen.
settings.
selection. To reset all features to their default settings and clear
existing scans, press this button twice.
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
27
Features
Item Name
11 Stop Button This button stops the current job temporarily. To cancel or resume
12 Start Button This button starts the selected copy, scan, fax, or Print From job, such
13 Interrupt Button This button pauses the current job to run a more urgent print, copy,
14 Dial Pause Button This button inserts a pause in a telephone number when the printer
15 C (clear) Button This button deletes numeric values or the last digit entered using the
16 Alphanumeric Keypad Use the keypad to enter alphanumeric information.
Description
your job, follow the onscreen instructions.
as Print from USB.
or fax job.
transmits a fax.
alphanumeric keys.
28
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
Features
Information Pages
Your printer has a set of information pages that you can access from the control panel touch screen.
These information pages include Customer Support access, installed options, and more.
AAcccceessssiinngg aanndd PPrriinnttiinngg tthhee IInnffoorrmmaattiioonn PPaaggeess
To access the full list of information pages for your printer:
1. At the printer control panel, press the Help button.
A list of information pages that you can print appears.
2. To scroll through the list of available pages, touch and drag your finger up or down on the menu.
Touch the desired page, then touch Print.
Note: To print all of the information pages, at the bottom of the list, touch All Information
Pages, then touch Print.
3. To return to the Home screen, touch (X).
PPrriinnttiinngg tthhee CCoonnffiigguurraattiioonn RReeppoorrtt aatt tthhee CCoonnttrrooll
PPaanneell
The Configuration Report provides product information including installed options, network settings,
port setup, tray information, and more.
Note: To turn off automatic printing of a Configuration Report, refer to Setting Access Rights
for the Configuration Report and Information Pages.
1. At the printer control panel, press the Help button.
2. Touch System Configuration Report.
3. Touch Print.
4. To return to the Services Home menu, press the Services Home button.
Xerox
®
WorkCentre®3335/3345 Multifunction Printer
User Guide
29
Features
Administration Features
For details, refer to the System Administrator Guide:
• www.xerox.com/office/WC3335docs
• www.xerox.com/office/WC3345docs
XXeerrooxx®®CCeennttrreeWWaarree®®IInntteerrnneett SSeerrvviicceess
Xerox®CentreWare®Internet Services is the administration and configuration software installed on
the embedded Web server in the printer. It allows you to configure and administer the printer from a
Web browser.
®
Xerox
• A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux
• TCP/IP and HTTP enabled in the printer.
• A network-connected computer with a Web browser that supports JavaScript.
CentreWare®Internet Services requires:
environments.
AAcccceessssiinngg XXeerrooxx®®CCeennttrreeWWaarree®®IInntteerrnneett SSeerrvviicceess
1. At your computer, open a Web browser.
2. In the address field, type the IP address of the printer.
3. Press Enter or Return.
LLooccaattiinngg tthhee IIPP AAddddrreessss ooff tthhee PPrriinntteerr
You can view the IP address of your printer on the control panel or on the Configuration Report.
To install print drivers for a network-connected printer, you need the IP address of your printer. You
need the IP address to access and configure any printer settings in Xerox
Services.
1. To view the IP address of the printer on the control panel:
a. At the printer control panel, press the Machine Status button.
b. Touch the Machine Information tab.
If the system administrator has set the display network settings to show the IP address, the
address appears at the top of the Machine Information list.
Note: If the IP address does not appear, print the Configuration Report or contact your
system administrator.
2. To print a Configuration Report, perform the following steps:
®
CentreWare®Internet
a. At the printer control panel, press the Help button.
b. Touch System Configuration Report.
30
Xerox®WorkCentre®3335/3345 Multifunction Printer
User Guide
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