Xantrex Technology Inc. is a world-leading supplier of advanced power electronics and
controls with products ranging from small mobile units to utility-scale systems for wind,
solar, batteries, fuel cells, microturbines, and backup power applications in both gridconnected and stand-alone systems. Xantrex products include inverters, battery chargers,
programmable power supplies, and variable speed drives that convert, supply, control,
clean, and distribute electrical power.
Trademarks
Xantrex™ Truecharge™ 2 Series Battery Char ger is a trade mark of Xantrex International.
Xantrex is a registered trademark of Xantrex International.
Other trademarks, registered trademarks, and product names are the property of their
respective owners and are used herein for identification purposes only.
Xantrex International
Suite #3, Stafford House, The Garrison,
St. Michael, Barbados
Xantrex International reserves the right to revise this document and to periodically make
changes to the content hereof without obligation or organization of such revisions or
changes unless required to do so by prior arrangement.
Exclusion for Documentation
UNLESSSPECIFICALLYAGREEDTOINWRITING, XANTREX TECHNOLOGY INC. (“XANTREX™”)
A) MAKESNOWARRANTYASTOTHEACCURACY, SUFFICIENCYORSUITABILITYOFANYTECHNICAL
The purpose of this Owner’s Guide is to provide exp lanations and
procedures for operating, maintaining, and troubleshooting the Xantrex™
Truecharge™ 2 Series Battery Charger.
Scope
The Guide provides safety and operating guidelines as well as
information about troubleshooting the unit. It does not provide details
about particular brands of batteries. Please consult individual battery
manufacturers for this information.
Audience
The Guide is intended for users and operators of the Xantrex™
Truecharge™ 2 Series Battery Charger.
Organization
This Guide is organized into three chapters and one appe nd ix.
Chapter 1 describes the standard features of a Truecharge™ 2 Battery
Charger, as well as its prot ection features. It also provides information on
the different parts of the Truechar ge™ 2 Battery Charger including
information on the optional remote panel.
Chapter 2 describes the operating states and provides procedures for
charging a battery and performing an equalization.
Chapter 3 contains information and procedures for troubleshooting your
Truecharge™ 2 Battery Charger.
Appendix A contains physical, electrical performance, and regulatory
approval specifications for the Truecharge™ 2 Battery Charger.
iii
About This Guide
Conventions Used
The following conventions are used in this guide.
WARNING
Wa rni ngs identify conditions or practices that could result in
personal injury or loss of life.
CAUTION
Cautions identify conditions or practices that could result in
damage to the unit or other equipment.
Important:
for you to know, but not as serious as a caution or warning.
This Guide contains information for 11 product models of the
Xantrex™ Truecharge™ 2 Series Battery Charger.
The 12V models are: TC1012, TC1512, TC2012, TC3012,
TC4012, TC5012, and TC6012. When being referred to
individually, the product will be referred to by its model
name.
The 24V models are: TC1524, TC2024, TC3024, and
TC5024. When being referred to individually, the product
will be referred to by its model name.
When all models are being referred to, they will be referred to
as Truecharge™ 2 Battery Chargers.
These notes describe things which are important
Related Information
You can find more information about Xantrex Technology Inc. as well as
its products and services at www.xantrex.com
iv975-0401-01-01
Important Safety Instructions
READANDSAVETHIS OWNER’S GUIDEFORFUTURE
REFERENCE.
This chapter contains important safety and operating
instructions for the Xantrex™ Truecharge™ 2 Series Battery
Chargers.
1.Before using a Truecharge™ 2 Battery Charger, read all
instructions and cautionary markings on the
Truecharge™ 2 Battery Charger unit, the batteries, and
all appropriate sections of this guide.
WARNING: Risk of injury
T o reduce the risk of injury , char ge only properly rated (such as
12 V and 24 V) lead-acid (GEL, AGM, Flooded, or leadcalcium) rechargeable batteries. Other battery types may burst,
causing personal injury and damage.
2.Do not operate this product unless it has been installed by
a qualified installer in accordance with the Truecharge™
2 Battery Charger Installation Guide.
3.Do not expose the Truecharge™ 2 Battery Charger to
rain, snow, spray, or bilge water. To reduce risk of fire
hazard, do not cover or obstruct the air intake vent
openings. Do not install the Truecharge™ 2 Battery
Charger in a zero-clearance compartment. Overheating
may result.
v
Safety
4.This appliance is not intended for use by persons
(including children) with reduced physical, sensory, or
mental capabilities or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety. Children should be supervised to ensure
that they do not play with the appliance.
5.To avoid a risk of fire and electric shock, make sure that
all wiring is in good condition and is not undersized. Do
not operate the Truecharge™ 2 Battery Charger with
damaged or substandard wiring.
6.Do not operate the Truecharge™ 2 Battery Charger if it
has received a sharp blow, been dropped, has cracks or
openings in the enclosure including if the fuse cover has
been lost, damaged, or will not close, or otherwise
damaged in any other way. If the T ruechar ge™ 2 Battery
Charger is damaged, see the Warranty section.
7.Do not disassemble the Truecharge™ 2 Battery
Charger—there are hazardous voltages within. It contains
no user-serviceable parts. See Warranty for instructions
on obtaining service. Attempting to service the
Truecharge™ 2 Battery Charger yourself may result in a
risk of electrical shock or fire and will void your
warranty. Internal capacitors remain charged after all
power is disconnected.
8.To reduce the risk of electrical shock, disconnect both
AC and DC power from the Truecharge™ 2 Battery
Charger before attempting any maintenance or cleaning
or working on any circuits connected to the Truechar ge™
2 Battery Charger. Turning off using the on/standby
button on the remote panel will not reduce this risk.
vi975-0401-01-01
Safety
9.The Truecharge™ 2 Battery Charger must be provided
with equipment-grounding conductors connected to the
AC input ground and to the DC chassis ground.
WARNING: Explosion hazard
10. Working in the vicinity of lead-acid batteries is
dangerous. Batteries generate explosive gases during
normal operation. Therefore, it is of utmost importance
that you read this manual and follow the instructions
exactly each time you use the charger.
11. To reduce the risk of battery explosion, follow these
instructions and those published by the battery
manufacturer and the manufacturer of any equipment you
intend to use in the vicinity of the battery. Review
cautionary markings on these products and on the engine.
Personal Precautions When Working With
Batteries
WARNING: B
LECTRICAL SHOCK
E
IRCUIT CURRENT
C
ENTED GASES
V
1.Have someone within range of your voice or close
enough to come to your aid when you work near a leadacid battery.
2.Have plenty of fresh water and soap nearby in case
battery acid contacts skin, clothing, or eyes.
975-0401-01-01vii
ATTERIES PRESENT RISK OF
, B
URN FROM HIGH SHORT
, F
IRE OR EXPLOSION FROM
. O
BSERVE PROPER PRECAUTIONS
-
.
Safety
3.Wear proper, non-absorbent gloves, complete eye
protection, and clothing protection. Avoid touching your
eyes and wiping your forehead while working near
batteries.
4.If battery acid contacts skin or clothing, wash
immediately with soap and water . If ac id enters your eye,
immediately flood it with running cold water for at least
twenty minutes and get medical attention immediately.
5.Never smoke or allow a spark or flame near the engine or
batteries.
6.Use extra caution to reduce the risk or droppi ng a metal
tool on the battery. It could spark or short circuit the
battery or other electrical parts and could cause an
explosion.
7.Remove all personal metal items, like rings, bracelets,
and watches when working with batteries. Batteries can
produce a short circuit current high enough to weld a ring
or metal bracelet or the like to the battery terminal,
causing a severe burn.
8.If you need to remove a battery, always remove the
negative terminal from the battery first for systems with
grounded negative. If it is grounded positive, remove the
positive terminal first. Make sure all loads connected to
the battery accessories are off so you don’t cause an arc.
9.Never charge a frozen battery.
PREPARING TO CHARGE
10. Make sure the area around the battery is well ventilated.
11. Make sure the voltage of the batteries matches the output
voltage of the battery charger.
12. Clean battery terminals. Be careful to keep corrosion
from coming into contact with your eyes and skin.
viii975-0401-01-01
13. Study and follow all of the battery manufacturer's
specific precautions, such as removing or not removing
cell caps while charging, whether equalization is
acceptable for your battery, and recommended rates of
charge.
14. For flooded non-sealed batteries, add distilled water in
each cell until battery acid reaches the level specified by
the battery manufacturer. This helps to purge excessive
gas from cells. Do not overfill. For a battery without
removable cell caps, carefully follow manufacturer's
instructions.
BATTERY CHARGER LOCATION
15. Locate the Truecharge™ 2 Battery Charger unit away
from batteries in a well ventilated compartment.
16. Never place the Truecharge™ 2 Battery Charger unit
directly above batteries; gases from a battery will corrode
and damage the charger
17. Never allow battery acid to drip on the charger when
reading gravity, or filling battery.
18. Do not operate the charger in a closed in area, or restrict
the ventilation in any way.
19. Do not place a battery on top of the charger.
Safety
20. For North American marine installations, external
connections to the charger shall comply with the United
States Coast Guard Electrical Regulations (33CFR183,
Sub Part I).
975-0401-01-01ix
Safety
FCC Information to the User
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or
more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and
receiver.
•Connect the equipment into an outlet on a circuit
different from that to which the receiver is connecte d.
Consult the dealer or an experienced radio/TV technician for
help.
Chapter 1 describes the standard features of a
Truecharge™ 2 Battery Charger, as well as its
protection features. It also provides information on the
different parts of the Truecharge™ 2 Battery Charger
including information on the optional remote panel.
Truecharge™ 2 Battery Charger
The Truechar ge™ 2 Battery Char ger ships with the following
items.
•one Truecharge™ 2 Battery Charger unit
•installation and operation guides
•rubber boots for DC terminals
•nuts and washers
•strain relief clamp for AC input cables
•three crimp connectors for AC wiring
Note: Keep the carton and packing material in case you need to
return the Truecharge™ 2 Battery Charger for servicing.
Introduction
Standard and Protection Features
The Truecharge™ 2 Battery Charger provides the following
standard features:
•three
1
full current rated outputs
•battery monitoring functions while in float mode or rest
mode
•correct charging voltage for batteries when connected to
almost any single phase AC power outlet in the world
•low electromagnetic interference (EMI)
•automatic charge resumption, if required, after AC power
interruption
•programmable custom charge settings
•fully discharged battery charging
2
3
The Truecharge™ 2 Battery Charger provides the following
protection features:
•battery reverse polarity protection via a replaceable
output fuse
•AC input out-of-range derating and shutdown
•ambient over temperature derating and shutdown
•battery over-charging protection
•electronic current limiting provides protection against
short circuit conditions on the charger’s output
•ignition protected rating, enabling installation in engine
spaces
•isolated design
1.Model TC1012 has one output and model TC1512 has two outputs. All other models
have three outputs. Each output (for models with 2 or 3 outputs) can charge different batteries that either have the same chemistry or can tolerate the same charge sequence.
2.The charger can be programmed with custom charge setpoints using PC interface. This
programming can only be done using a special configuration tool operated by Xantrex or a
designated OEM.
3.The charger can initiate charging a non-damaged but zero voltage battery.
1–2975-0401-01-01
Standard and Protection Features
•short circuit protection for the BTS and communication
connector ports including protection from incorrectly
inserting the remote panel communication cable plug into
the BTS port and vice versa
•drip-proof rubber boots for DC terminals for added
moisture protection
•IP-32 drip protection rating
1
•locked fan2 protection
The T ruecharge™ 2 Battery Charger provides the following optional
features:
•an optional remote panel
3
which can be mounted up to
15 m (50 ft) away for remote control and monitoring.
•an optional battery temperature sensor
4
(BTS) provides
battery temperature voltage compensation from 0 to
70 °C (-13 to 158 °F)
The optional Battery Temperature Sensor (BTS) provides these
protection features:
•battery under temperature charging protection preventing
battery charging at -25 °C or below
•battery over temperature charging protection preventing
battery charging at 70 °C or higher
•charging voltage compensation based o n the temperature
of the battery the optional BTS is connected to
1.In two specific installation orientations–see Figure 2-2, “Truecharge™ 2 Battery Charger Mounting Orientations” on page 2–7 of the Installation Guide.
2.A locked fan occurs when the fan’s blades are hindered from turning by objects such as
insects or accumulated debris that can obstruct the fan’s operation. The Truecharge™ 2
Battery Charger sounds an alarm if the fan suddenly stops turning. If the fan does not
resume turning after a minute, the charger reports a fault and immediately stops charging.
3.Part number: 808-8040-00
4.Part number: 808-0232-01
975-0401-01-011–3
Introduction
Truecharge™ 2 Battery Charger
This section describes the different parts of the Truecharge™
2 Battery Charger.
1
3
2
5
Figure 1-1
Item Description
1Onboard control and status display panel or simply
2Mounting flanges are used to permanently install the
3DC wiring compartment cover protects the DC
Truecharge™ 2 Battery Charger
onboard display (see “Rear Panel” on page 1–6 for
more information) for controlling the Truecharge™ 2
Battery Charger settings and for monitoring charger
status and charging current.
product.
terminals, as well as the communication and BTS ports.
Remove and replace when installing cables.
4
6
1–4975-0401-01-01
Truecharge™ 2 Battery Charger
Item Description
4Fuse access panel cover provides access to the DC fuse
in the event of an accidental reverse battery polarity
installation.
WARNING: Shock hazard
Disconnect the batteries and AC power before opening
the fuse access panel.
5AC wiring compartment cover provides the installer
with easy access to the AC wiring compartment, to
allow for a trouble free installation. Remove and replace
when installing the product.
6DC ground stud for connecting the charger’s chassis to
ground.
975-0401-01-011–5
Introduction
Rear Panel
This section describes the parts of the rear panel of the
Truecharge™ 2 Battery Charger.
9
3
7
8
4
5
6
40 A model (TC4012) shown. Other models may vary.
Figure 1-2
Item Description
1BTS port- battery temperature sensor port
2Communication port - remote panel port
3Battery positive (+) for bank 3 (6 mm stud)
4Battery positive (+) for bank 2 (6 mm stud)
5Battery positive (+) for bank 1 (6 mm stud)
6Battery negati ve (–), comm on for all three banks
7Air intake vent - located inside is the fan assembly
8AC wiring compartment
Truecharge™ 2 Battery Charger Rear Panel
(6 mm stud)
(common for both banks in model TC1512)
(model TC1012 has a single bank only–one positive
terminal and one negative terminal)
2
1
9AC pigta il wiring - line, neutral, and ground input
wires
1–6975-0401-01-01
Onboard Control and Status Display Panel
Onboard Control and Status Display Panel
This section describes the parts of the onboard control and
status display panel of the Truecharge™ 2 Battery Charger.
1
3
4
5
6
Figure 1-3
Important:
“press and hold” for three seconds any Select panel button to
advance and pick the right setting.
To set and cancel an equalization program, “press and hold” for
five seconds both the Charger Mode and Battery Temp. Select
panel buttons.
T o prevent any unintentional changes in the setting,
2
Onboard Control and Status Display Panel
To reduce current draw from the connected battery when AC
power is not present, the panel’s LED control and status
lights are automatically turned off and the buttons are
disabled.
However, to temporarily check the status of the connected
battery when AC power is not present, press the Status button
on the optional remote panel.
975-0401-01-011–7
Introduction
Item Description
1Charging Output (%) LEDs
•The LEDs illuminate like a bar graph displaying the present total
output charge current as a percentage of the maximum rated
charge current. For example, unit model TC4012 has a maximum
rated charge current of 40 A so at 60% the charger’s current output
is 24 A. The numbers below the LEDs represent the percentage
values. See Figure 1-4 on page 1–10.
NOTE: When the maximum Charge Output current is limited via
the optional Remote panel, the LEDs will still display the total
charge output current as a percentage of the maximum rated
charge current and NOT as a percentage of the limited charge
current.
•One or two LEDs may flash intermittently in combination with a
solid Fault LED (indicating a fault) or with a flashing Fault LED
(indicating a warning). The icons above the LEDs represent the
various types of fault and warning conditions. See Figure 1-4 on
page 1–10.
2Fault LED
The LED may illuminate a solid light (indicating a fault) or flash
intermittently (indicating a warning) in combination with flashing
Charging Output (%) LEDs. See Table 1-1, “Fault and Warning
Indicators” on page 1–11 for details.
3Charger Status LEDs
Displays the current status of the charger.
•Ready - a solid light indicates batteries are fully charged and the
charger is not in float stage.
•Ready and Charging - solid lights indicate batteries are fully
charged and the charger is in float stage.
•Charging - a solid light indicates charger is performing a normal
charge cycle.
•Equalize - a solid light indicates that the charger is performing an
equalization cycle.
- a flashing light indicates that the equalization cycle
will begin after the absorption stage is done.
1–8975-0401-01-01
Item Description
4Charger Mode Select button
•Press and hold the button for three seconds to select either of two
settings. An indicator LED corresponds to each setting. Each
setting optimizes the charging sequence differently in charging the
batteries by stages.
• Three-stage - Bulk, Absorption, and Float; default setting
• Two-stage - Bulk and Absorption only
•When setting or cancelling an Equalization program: Press and
hold for five seconds both the Charger Mode and Battery Temp.
Select buttons.
5Battery Type Select button
Press and hold the button for three seconds to select either of five
settings. An indicator LED corresponds to each setting. Each setting
maximizes charger performance for its corresponding battery type.
•AGM - Absorbent Glass Mat lead-acid battery
•Flooded - Lead-acid battery; default setting
•GEL - Gel-type lead-acid battery
•Lead Calc. - Lead-calcium battery
•Custom - If a custom battery type has been programmed then all
LEDs will illuminate
Onboard Control and Status Display Panel
6Battery Temp. Select button
•Press and hold the button for three seconds to select one of three
settings. An indicator LED corresponds to each setting.
When the optional BTS is not used, this selection changes the
charger's output voltage settings to compensate for the battery
temperature selected. The Cold setting raises the voltages, and the
Hot setting lowers the voltages.
WARNING: Risk of battery damage
Be sure the appropriate setting is selected before charging. For
varying conditions, use the Warm setting.
975-0401-01-011–9
Introduction
Item Description
6
continued
• Cold - for battery temperature below 5 °C (41 °F); raises the
charging voltage to compensate
• Warm - for battery temperature between 5 and 30 °C
(41 and 86 °F); default setting
• Hot - for battery temperature above 30 °C (86 °F); lowers
charging voltage to compensate
•When setting or cancelling an Equalization program: Press and
hold for five seconds both the Charger Mode and Battery Temp.
Select buttons.
The Fault LED works in conjunction with the Charging
Current (%) LEDs. The icons at the top row above the
Charging Current (%) LEDs represent the various types of
fault and warning conditions. For example, a temperature
warning is represented by a thermometer icon.
The Charging Current (%) LEDs will normally illuminate as
a solid progress bar when they are indicating the amount of
output charging current. If any of the LEDs start to flash
intermittently at the same time that the Fault LED is either
solid or flashing, a fault or warning condition is indicated.
Important:
impending problem and will not stop the charger from
charging, while a fault condition will stop the charger from
charging the battery .
A warning condition notifies the user of an
R
Charging Output (%)
C
F
h
u
g
s
r
e
<5 5 10 20 40 60 80 100
Type of fault and warning
e
m
Charging Output (%) LEDs
Charging Output (%) values
Fault LED
Fault
Figure 1-4
Charging Output (%) and Fault LEDs
1–10975-0401-01-01
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