Whirlpool W1TXEMFWQ02, W1TXEMMWT - 21 cu. Ft. Refrigerator, ET1CHEXVQ03, W1TXEMFWS01, W1TXEMMWS02 Service Manual

...

0 (0)

THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING, please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301. In Canada, visit our website at www.whidpool.ca or call us at 1-800-807-6777.

You will need your model and serial number, located on the inside wall of the refrigerator compartment.

Para obtener acceso a "lnstrucciones parael usuario del refrigerador" en espa_ol, o paraobtener informaci6n adicional acerca de su producto, visite: www.whirlpool.com.

Necesitara su nQmero de modelo y de serie, ubicado en el interior del compartimiento del refrigerador.

Tableof Contents/Tabledes matibres

REFRIGERATOR SAFETY ..................................................................... 1

INSTALLATION INSTRUCTIONS ......................................................... 2

REFRIGERATOR USE ........................................................................... 7

REFRIGERATOR CARE ......................................................................... 8

TROUBLESHOOTING ............................................................................ 9

ACCESSORIES .................................................................................... 10

WARRANTY .......................................................................................... 11

SI_CURITI_ DU RI_FRIGI_RATEUR ..................................................... 12

INSTRUCTIONS D'INSTALLATION ................................................... 13

UTILISATION DU RC:FRIGC:RATEUR ................................................. 19

ENTRETIEN DU RI_FRIGI_RATEUR ................................................... 20

DC:PANNAGE ........................................................................................ 21

ACCESSOIRES .................................................................................... 22

GARANTIE ............................................................................................ 23

REFRIGERATORSAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety

messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."

These words mean:

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

W10249202A

You can be killed or seriously injured if you don't immediately

follow instructions.

You can be killed or seriously injured if you don't follow instructions.

iMPORTANT SAFETY iNSTRUCTiONS

WARNING:To reduce the risk of fire, electric shock, or injuryto persons when using the refrigerator, follow basic precautions,

including the following:

• Plug into a grounded 3 prong outlet.

• Do not remove ground prong.

• Do not use an adapter.

• Do not use an extension cord.

• Disconnect power before servicing.

• Replace all parts and panels before operating.

• Remove doors from your old refrigerator.

[] Use nonflammable cleaner. [] Keep flammable materials and vapors, such as gasoline,

away from refrigerator.

[] Use two or more people to move and install refrigerator. [] Disconnect power before installing ice maker (on ice maker

kit ready models only).

SAVETHESEINSTRUCTIONS

Proper Disposal of Your Old Refrigerator

Suffocation Hazard

Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous

- even if they will sit for "just a few days." Ifyou are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

INSTALLATIONINSTRUCTIONS

Excessive Weight Hazard

Use two or more people to move and install refrigerator.

Failure to do so can result in back or other injury.

Before You Throw Away Your Old Refrigerator or Freezer:

• Takeoffthe doors.

• Leave the shelves in place so that children may not easily climb inside.

When Moving Your Refrigerator: Your refrigerator is heavy. When moving the refrigerator for

cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or "walk" the refrigerator when trying to move it, as floor damage could occur.

Remove the Packaging

Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can

damage the surface of your refrigerator. For more information, see "Refrigerator Safety."

IMPORTANT: Do not remove the white foam air return insert from behind the control panel on the ceiling of the refrigerator. If the insert is removed, ice may migrate down from the freezer and

cause icicles to form.

Clean Before Using

After you remove all of the package materials, clean the inside of your refrigerator before using it. See the cleaning instructions in

"Refrigerator Care."

important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping.

Tempered glass is designed to shatter into many small,

pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

To ensure proper ventilation for your refrigerator, allow for a 1/2" (1.25 cm) space on each side and at the top. When installing your

refrigerator next to afixed wall, leave 2" (5.08 cm) minimum on the hinge side (some models require more) to allow for the door to swing open. If your refrigerator has an ice maker, allow extra space at the back for the water line connections.

NOTE: It is recommended that you do not install the refrigerator near an oven, radiator, or other heat source. Do not install the

refrigerator in a location where the temperature will fall below 55°F (13°C).

Recommended Grounding Method

A 115 Volt, 60 Hz., AC only, 15- or 20-amp fused, grounded

electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet

that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn the control (Thermostat, Refrigerator or

Freezer Control depending on the model) to OFF and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and

reset the control (Thermostat, Refrigerator or Freezer Control depending on the model) to the desired setting. See "Using the

Controls."

£ - ,,j ...... : .........................

Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed

here.

TOOLS NEEDED:

• Flat-blade screwdriver • 1/4"Nut driver

• 7/le"and 1/2"Open-end or two • 1/4"Drill bit adjustable wrenches • Cordless drill

NOTE: Your refrigerator dealer has a kit available with a 1/4" (6.35 mm) saddle-type shutoff valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercing-type or ¾e"

(4.76 mm) saddle valve which reduces water flow and clogs more easily.

IMPORTANT:

• All installations must meet local plumbing code requirements.

• Use copper tubing and check for leaks. Install copper tubing only in areas where the household temperatures will remain above freezing.

2" (5.08 crn} /

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.

Water Pressure

A cold water supply with water pressure of between 30 and

120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. Ifyou have questions about your water pressure, call a licensed, qualified plumber.

Reverse Osmosis Water Supply IMPORTANT: The pressure of the water supply coming out of a

reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 120 psi (207 and 827 kPa).

If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).

If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):

• Check to see whether the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.

• Allow the storage tank on the reverse osmosis system to refill after heavy usage.

If you have questions about your water pressure, call a licensed, qualified plumber.

Read all directions before you begin. IMPORTANT: Ifyou turn the refrigerator on before the water line is

connected, turn the ice maker OFR

Connect to Water Line

1. Unplug refrigerator or disconnect power.

2. TurnOFFmainwatersupply.TurnONnearestfaucetlong enoughtoclearlineofwater.

3. Locatea1/2"to11/4"(1.25cmto3.18cm)verticalcoldwater pipeneartherefrigerator.

IMPORTANT:

• Makesureitisacoldwaterpipe.

• Horizontalpipewillwork,butdrillonthetopsideofthe

pipe,notthebottom.Thiswillhelpkeepwaterawayfrom thedrillandnormalsedimentfromcollectinginthevalve.

4. Determinethelengthofcoppertubingyouneed.Measure fromtheconnectiononthelowerleftrearofrefrigeratortothe

waterpipe.Add7ft(2.1m)toallowforcleaning.Use1/4" (6.35mm)O.D.(outsidediameter)coppertubing.Besureboth endsofcoppertubingarecutsquare.

5. Usingacordlessdrill,drillaV4"hole in the cold water pipe you

have selected.

A. Cold waterpipe B. Pipe clamp C. Copper tubing D. Compression nut

6. Fasten the shutoff valve to the cold water pipe with the pipe clamp. Be sure the outlet end is solidly in the 1/4"drilled hole in

the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so washer makes a watertight seal. Do not

overtighten or you may crush the copper tubing.

7. Slip the compression sleeve and compression nut on the copper tubing as shown. Insert the end of the tubing into the

outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.

8. Place the free end of the tubing in a container or sink, and turn ON the main water supply. Flush the tubing until water is clear.

Turn OFF the shutoff valve on the water pipe. Coil the copper tubing.

Connect to Refrigerator

1. Unplug refrigerator or disconnect power.

2. Attach the copper tube to the valve inlet using a compression nut and sleeve as shown. Tighten the compression nut. Do not overtighten.

3. Use the tube clamp on the back of the refrigerator to secure the tubing to the refrigerator as shown. This will help avoid

damage to the tubing when the refrigerator is pushed back against the wall.

Turn shutoff valve ON.4.

Check for leaks. Tighten any connections (including connections at the valve) or nuts that leak.

A. Tube clamp B. Tube clamp screw C. Copper tubing

E.Compression sleeve F. Shutoff valve

G. Packing nut

.............A

.... S

D. Compression nut E. Valve inlet

The ice maker is equipped with a built-in water strainer. If your water conditions require a second water strainer, install it in

the 1/4"(6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.

Complete the Installation

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong.

Do not use an adapter. Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

1. Plug into a grounded 3 prong outlet. NOTE: Allow 24 hours to produce the first batch of ice. Discard

the first three batches of ice produced. Allow 3 days to completely fill ice container.

TOOLS NEEDED: 5/le"hex-head socket wrench, #2 Phillips

screwdriver, flat-blade screwdriver, 5/le"open-end wrench, flat 2" putty knife.

IM PORTANT:

All graphics referenced in the following instructions are included later in this section after "Final Steps." The graphics

shown are for a right-hand swing refrigerator (hinges factory installed on the right).

• If you only want to remove and replace the doors, see "Remove Doors and Hinges" and "Replace Doors and

Hinges."

• Depending on your model, you may have standard (Style 1) or contour (Style 2) doors. If you are going to reverse the door swing, follow the instructions for the appropriate door style.

• Before you begin, turn the refrigerator control OFF, and remove food and adjustable door or utility bins from doors.

Remove Doors and Hinges (all models)

%6" Hex-Head Hinge Screw

Unplug refrigerator or disconnect power.

Open refrigerator door and remove base grille from the bottom front of the refrigerator. See Base Grille graphic.

Close the refrigerator door and keep both doors closed until you are ready to lift them free from the cabinet.

NOTE: Provide additional support for the doors while the hinges are being moved. Do not depend on the door magnets

to hold the doors in place while you are working.

4. RemovethepartsforthetophingeasshowninTopHinge graphic.Liftthefreezerdoorfreefromthecabinet.

5. RemovethepartsforthecenterhingeasshownintheCenter Hingegraphic.Lifttherefrigeratordoorfreefromthecabinet.

6. Removethepartsforthebottomhingeasshowninthe BottomHingegraphic.

Reverse Doors-Standard Door (optional)

IMPORTANT: If you want to reverse your doors so that they open

in the opposite direction, follow these steps. If you are not reversing the doors, see "Replace Doors and Hinges."

Door Stop Screw

Door Handle Seating Screw

Flat-Head Handle Screw

Door Handle Seal Screw Front

Cabinet

1. Remove %6" hex-head hinge screws from the handle side and move them to the opposite side. See Graphic 1-1.

2. Remove the cabinet hinge hole plugs from the cabinet top and move them to the opposite side hinge holes as shown in

Graphic 1-2.

Freezer door

1. Remove freezer handle assembly as shown. Keep all parts together. See Graphic 2.

2. Remove the door stop. Move it to the opposite side of the freezer door as shown in Graphic 5.

3. Position the freezer handle on opposite side of freezer door. Assemble handles on the door as shown in Graphic 2.

4. Tighten all screws. Set aside the door until the hinges and refrigerator compartment door are in place.

Refrigerator door

1. Remove refrigerator handle bottom trim. For Style 1, remove the handle screw cover. See Graphic 6-1. For Style 2, slide trim down as shown in Graphic 6-2.

2. Remove the refrigerator handle assembly as shown. Keep all parts together. See Graphic 6-3.

3. Remove the door hinge hole plug from refrigerator door. Move it to the opposite side hinge hole as shown in Graphic 3.

4. Remove the door handle sealing screws. Move them to the opposite side of the refrigerator door as shown in Graphic 4.

5. Remove the door handle seal screw front. Move it to the opposite side of the refrigerator door as shown in Graphic 7.

6. Remove the door stop. Move it to the opposite side of the refrigerator door as shown in Graphic 5.

7. Position the refrigerator handle on opposite side of the refrigerator door as shown in Graphic 6-3. Drive the two top screws in the handle first. Align the lower portion of the handle

and drive the bottom screw.

8. Align refrigerator bottom trim. For Style 1, replace the door handle screw cover. See Graphic 6-1. For Style 2, slide trim into place. See Graphic 6-2.

9. Tighten all screws. Set aside refrigerator door until bottom hinge is installed on product.

Door Hinge Hole Plug

Cabinet Hinge Hole Plug

DoorHandle Screw Cover

Round-Head Handle Screw

Reverse Doors-Contour Door (optional)

IMPORTANT: If you want to reverse your doors so that they open

in the opposite direction, follow these steps. If you are not reversing the doors, see "Replace Doors and Hinges."

Cabinet

1. Remove the 5/16"hex-head hinge screws from handle side and move them to the opposite side. See Graphic 1-1.

2. Remove the cabinet hinge hole plugs from the cabinet top and move them to the opposite side hinge holes as shown in Graphic 1-2.

Doors

1. Remove the door stops from both the freezer and the refrigerator doors and move them to the opposite side. See Graphic 5.

Replace Doors and Hinges (all models)

NOTE: Graphic may be reversed if door swing is reversed.

1. Replace the parts for the bottom hinge as shown and tighten screws. See Bottom Hinge graphic. Replace the refrigerator

door. NOTE: Provide additional support for the doors while the

hinges are being moved. Do not depend on the door magnets to hold the doors in place while you are working.

Assemble the parts for the center hinge as shown and tighten all screws. See Center Hinge graphic. Replace the freezer

door.

3. Assemble the parts of the top hinge as shown in the Top Hinge graphic. Do not tighten the screws completely.

4. Line up the doors so that the bottom of the freezer door aligns evenly with the top of the refrigerator door. Tighten all screws.

Final Steps (allmodels)

1. Check all the holes to make sure that hole plugs and screws are in place. Reinstall the top hinge cover as shown in the Top

Hinge graphic.

2. Replace the base grille. See Base Grille graphic.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

3. Plug into a grounded 3 prong outlet.

4. Reset the controls. See "Using the Control(s)."

5. Return all removable door parts to doors and food to refrigerator.

BaseGrille

Top Hinge

A. Top Hinge Cover B. _6" Hex-Head Hinge Screws

C. Top Hinge

Center Hinge

A. Cabinet Hinge Hole Plugs

A. Flat-Head Handle Screws B. Freezer Handle

A. Door Handle Sealing Screws

A. Center Hinge B. _6" Hex-Head Hinge Screws

Bottom Hinge

A. Bottom Hinge

B. _6" Hex-Head Hinge Screws

Front View Side View

A. Door Stop Screw A B B. Door Stop

-v I

A. Door Handle

Screw Cover

.,,o

A. Door Handle

Seal Screw Front

A. Flat-Head B,

C. Handle Screw

Handle Screw

Door Closing

Your refrigerator has two front adjustable rollers - one on the right and one on the left. Ifyour refrigerator seems unsteady or you want the doors to close easier, adjust the refrigerator's tilt using the instructions below.

IMPORTANT: To comply with American Disabilities Act (ADA) guidelines, fully retract the rollers into the cabinet to lower the

refrigerator.

1. Remove the base grille. See the Base Grille graphic in "Refrigerator Doors." The two leveling screws are part of the front roller assemblies which are at the base of the refrigerator

on either side.

Use a screwdriver to adjust the leveling screws. Turn the leveling screw to the right to raise that side of the refrigerator or turn the leveling screw to the left to lower that side. It may take several turns of the leveling screws to adjust the tilt of the

refrigerator. NOTE: Having someone push against the top of the

refrigerator takes some weight off the leveling screws and rollers. This makes it easier to adjust the screws.

REFRIGERATORUSE

For your convenience, your refrigerator controls are preset at the factory. When you first install your refrigerator, make sure that the controls are still preset to the mid-settings as shown.

NOTE: To turn your refrigerator off, turn the refrigerator control to the word OFF or until the word OFF appears. Your product will not

cool when the refrigerator control is set to OFE

Mid-setting "3"

OFF

5 1

COLDESQ

NORMAL

Mid-setting "3"

COLIII

Open both doors again to make sure that they close as easily as you like. If not, tilt the refrigerator slightly more to the rear by turning both leveling screws to the right. It may take several

more turns, and you should turn both leveling screws the same amount.

4. Replace the base grille.

Align Doors

If the space between your doors looks uneven, you can adjust it using the instructions below:

1. Pry off the top hinge cover.

2. Loosen the top hinge screws using a %e" socket or wrench.

3. Have someone hold the door in place or put a spacer between the doors while you tighten the top hinge screws.

4. Replace the top hinge cover.

IM PORTANT:

• Give your refrigerator time to cool down completely before adding food. It is best to wait 24 hours before you put food

into the refrigerator. If you add food before the refrigerator has cooled completely,

your food may spoil. Adjusting the Refrigerator and Freezer Controls to a higher (colder) than recommended setting will

not cool the compartments any faster.

Adjusting Controls

The mid-settings indicated in the previous section should be

correct for normal household usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is

firm. If the temperature is too warm or too cold in the refrigerator or

freezer, first check the air vents to be sure they are not blocked. If you need to adjust temperatures, use the settings listed in the

chart below as a guide. On models with two controls, adjust the refrigerator temperature first. Wait at least 24 hours between

adjustments and then recheck the temperatures.

CONDITION/REASON: ADJUSTMENT: REFRIGERATOR too warm REFRIGERATOR or

TEMPERATURE Control one setting higher

FREEZER too warm/too FREEZER or TEMPERATURE little ice Control one setting higher

MAX ice production switch

REFRIGERATOR too cold REFRIGERATOR or

TEMPERATURE Control one setting lower

FREEZER too cold FREEZER or TEMPERATURE

Control one setting lower

Youcancontroltheamountofhumidityinthemoisture-sealed crisper.AdjustthecontroltoanysettingbetweenLOWandHIGH.

LOW(open)forbeststorageoffruitsandvegetableswithskins. HIGH(closed)forbeststorageoffresh,leafyvegetables.

Turning the Ice Maker On/Off

Toturn the ice maker ON, simply lower the wire shutoff arm. To manually turn the ice maker OFF, lift the wire shutoff arm to the

OFF (arm up) position and listen for the click. NOTE: Your ice maker has an automatic shutoff. As ice is made,

the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position. Do not force the wire shutoff arm up or down.

Ice Production Rate

• Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced.

The ice maker should produce approximately 8 to 12 batches of ice in a 24-hour period.

To increase ice production, lower the freezer and refrigerator temperature. See "Using the Control(s)." Wait 24 hours between adjustments.

For maximum ice production (on some models), push the switch to ICE PLUS. The ice maker should produce 16 to

20 batches of ice in a 24-hour period in the Ice Plus mode.

Remember

The quality of your ice will be only as good asthe quality of the water supplied to your ice maker. Avoid connecting the ice

maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If asoftened water supply cannot be avoided, make sure the water softener is operating properly and is well

maintained. Do not use anything sharp to break up the ice in the bin. This

can cause damage to the ice container and the dispenser mechanism.

• Do not store anything on top of or in the ice maker or ice bin.

REFRIGERATORCARE

Explosion Hazard

Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid

buildup of odors. Wipe up spills immediately.

IM PORTANI"."

Because air circulates between both sections, any odors formed in one section will transfer to the other. You must

thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.

For stainless steel models, stainless steel is corrosion- resistant and not corrosion-proof. To help avoid corrosion of

your stainless steel, keep your surfaces clean by using the following cleaning instructions.

To Clean Your Refrigerator: NOTE: Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches or cleansers

containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools.

1. Unplug refrigerator or disconnect power.

2. Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

3. Clean the exterior surfaces. Painted metal: Wash painted metal exteriors with a clean,

soft cloth or sponge and a mild detergent in warm water. Rinse surfaces with clean, warm water and dry immediately to avoid water spots.

Stainless steel: Wash stainless steel surfaces with a clean, soft cloth or sponge and a mild detergent in warm water.

Rinse surfaces with clean, warm water and dry immediately to avoid water spots.

NOTE: When cleaning stainless steel, always wipe with the grain to avoid cross-grain scratching.

There is no need for routine condenser cleaning in normal home operating environments. If the environment is

particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency.

If you need to clean the condenser:

• Remove the base grille.

• Use a vacuum cleaner with a soft brush to clean the grille,

the open areas behind the grille and the front surface area of the condenser.

• Replace the base grille when finished.

5. Plug in refrigerator or reconnect power.

+ 16 hidden pages