Whirlpool W10867906B, W10867907B-SP Use And Care Manual

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Top-Loading Washer

Use and Care Guide

Laveuse à chargement par le dessus

guide d’utilisation et d’entretien

Para una versión de estas instrucciones en español, consulte la página de “Ayuda o servicio técnico”.

Table of Contents

WASHER SAFETY ...................................................................... 2

WHAT’S NEW UNDER THE LID? .............................................. 3

CONTROL PANEL AND FEATURES ......................................... 4

CYCLE GUIDE ............................................................................ 6

USING YOUR WASHER ............................................................. 7

WASHER MAINTENANCE ....................................................... 10

TROUBLESHOOTING .............................................................. 12

WARRANTY .............................................................................. 17

ASSISTANCE OR SERVICE ..................................BACK COVER

Table des matières

SÉCURITÉ DE LA LAVEUSE ................................................... 18

QUOI DE NEUF SOUS LE COUVERCLE? .............................. 19

TABLEAU DE COMMANDE ET

CARACTÉRISTIQUES .............................................................. 20

GUIDE DE PROGRAMMES ..................................................... 22

UTILISATION DE LA LAVEUSE ............................................... 23

ENTRETIEN DE LA LAVEUSE ................................................. 26

DÉPANNAGE ............................................................................ 28

GARANTIE ................................................................................ 35

ASSISTANCE OU SERVICE ............... COUVERTURE ARRIÈRE

W10867906B W10867907B-SP

Designed to use only HE High Efciency detergents. Conçue pour l’utilisation d’un détergent haute efcacité seulement.

Washer Safety

What’s New Under the Lid?

Your new washer will operate differently than your past agitator-style washer.

Lid Lock

To allow for higher spin speeds, the lid will lock and the Lid Locked light will turn on. When this light is lit, the lid is locked and cannot be opened. When this light is blinking, the washer is paused. When this light is off, the lid can be opened. After a cycle is started, the washer will ll to the appropriate water level. When the washer is done lling, it will start to agitate. If you need to open the lid to add a garment after this point, the lid will remain unlocked during the entire agitation portion of the wash phase. The cycle will automatically pause when the lid is opened, and the cycle will resume once the lid is closed. The lid will lock before the spin phase begins. If you need to pause or stop after this point, you must press START/STOP/ PAUSE/UNLOCK LID and wait for the lid to unlock. The lid will only unlock after washer movement has stopped. Depending on when in the cycle you try to pause, it may take several seconds to several minutes for the lid to unlock. Press START/STOP/ PAUSE/UNLOCK LID to resume the cycle.

Water Level Options

Set the Water Level knob to the Auto Sensing setting and the washer will ll to a level that ensures the load engages the agitator. From this point, the electronic control will sense the load and determine if additional water is needed.

Set the Water Level knob to the Deep Water Wash setting and the washer will ll to the maximum water level.

Sensing

This washer will perform a series of spins to check for load balance. During this time, a series of clicks and a whirring noise signal that sensing technology is determining if there is an off-balance load.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the spin phase as the lid lock goes through a self-test. There will be different kinds of humming sounds as the agitator tests for load balance or moves the load. And sometimes, you may hear nothing at all as the washer determines the correct water level for your load or allows time for clothes to soak.

Spray Rinse

Select cycles default to a spray rinse. During these cycles, you will hear water enter the washer as the tub spins, allowing the rinse water to penetrate clothes. Check the “Cycle Guide” for details.

Choosing the Right Detergent

Use only High Efciency detergents. The package will be marked “HE” or “High Efciency.” Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They should hold soil in suspension so it is not redeposited onto clean clothes. Not all detergents labeled as High Efciency are identical in formulation and their ability to reduce suds. For example, natural, organic, or homemade HE detergents may generate a high level of suds. Always follow the detergent manufacturer’s instructions to determine the amount of detergent to use.

Use only High Efciency (HE) detergent.

Accessories

Enhance your new washer with the following genuine Whirlpool Accessories. For more information on options and ordering, call 1-800-901-2042 or visit us at: www.whirlpool.com/ accessories. In Canada, call 1-800-807-6777 or visit us at www.whirlpoolparts.ca.

Fabric Softener Dispenser

This convenient fabric softener dispenser connects to the agitator and saves you from manually adding fabric softener during the rinse cycle.

IMPORTANT: The lid must be closed before the washer basket lls with water and for the wash cycle to start. If the lid is open and lling stops, close the lid and press START/STOP/PAUSE/UNLOCK LID to complete the cycle.

Control Panel and Features

WATER LEVEL

Set the Water Level knob to the Deep Water Wash setting and the washer will ll to the maximum water level.

NOTE: Cycle times will be longer due to extended ll times when using the Deep Water Wash setting.

WASH TEMPERATURE

Wash Temperature senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

■ On some models and cycles, warm and hot water may

be cooler than your previous washer.

■ Even in a cold and cool water wash, some warm water

may be added to the washer to maintain a minimum temperature. All rinses are cold.

WASH CYCLE KNOB

Use the Wash Cycle knob to select cycles on your washer. See “Cycle Guide” for detailed descriptions of cycles.

START/STOP/PAUSE/UNLOCK LID BUTTON

Press to start the selected cycle; press again to pause the cycle and unlock the lid.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid. Press and hold for 3 seconds to cancel a cycle.

Not all features and options are available on all models.

Appearance may vary.

CYCLE STATUS LIGHTS INDICATOR

The Cycle Status lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from your previous washer.

SENSING/FILL When the Start/Stop/Pause/Unlock Lid button is pressed,

and the Water Level knob is set to Auto Sensing, the washer will ll and begin sensing to determine load size and balance.

Once sensing is complete, the washer will ll to the

appropriate level for the detected load size and then begin the wash phase of the cycle.

NOTE: Sensing and wash phases will be paused by

opening the unlocked lid. Close the lid to resume the cycle. If the lid is left open for more than 10 minutes, the washer will cancel the cycle and pump out the water. The lid will lock after the wash phase to begin the initial spinout and remain locked for the remainder of the cycle.

WASH The washer will ll to the correct water level based on

the load size and the Water Level selection. Certain cycles may agitate during the ll process to boost cleaning. You will hear the agitator rotate, followed by a pause lasting several seconds. When the wash cycle begins, you will hear the agitator increase speed. The motor sounds may change at different stages in the wash cycle while the washer performs different wash actions.

RINSE

Certain cycles use a spray rinse, which adds water to

the tub while the basket spins. You may hear the motor turning on briey (short hum) to move the basket while lling.

FINAL SPIN The washer spins the load at increasing speeds for

proper water removal, based on the selected cycle.

CYCLE COMPLETE

Once the cycle is complete, this light will come on.

Remove the load promptly for best results.

LID LOCKED

The Lock feature allows for higher spin speeds. When the Lid Locked light is lit, the lid is locked and cannot be opened without pausing the cycle. When the light is off, the lid can be opened.

To open the lid after it has been

locked, press START/STOP/PAUSE/ UNLOCK LID. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/STOP/PAUSE/UNLOCK LID again to resume the cycle.

Appearance

may vary.

Appearance

may vary.

Cycle Guide

For best fabric care, choose the cycle that best ts the load being washed. Recommended settings for best performance are shown in Bold. Not all cycles and options are available on all models.

Wash

Items to wash: Cycle:

Large items such as sheets, sleeping bags, small comforters, jackets, small washable rugs

Sturdy fabrics, colorfast items, towels, sheets, jeans

Cottons, linens, and mixed garment loads

No-iron fabrics, cottons, permanent press, linens, synthetics

Machine-wash silks, lingerie, washable wools

Swimsuits and items requiring rinsing without detergent

No clothes in washer

Hand-washed garments or dripping wet items

Bulky Items

& Sheets

Normal Heavy Hot

Normal

Regular

Delicate Hot

Rinse &

Clean Washer

with affresh

Drain &

Casual Hot

Spin

Temperature:* Cycle Details:

Hot

Warm

Cool Cold

Tap Cold

Warm

Cool Cold

Tap Cold

Hot

Warm

Cool Cold

Tap Cold

Warm

Cool Cold

Tap Cold

Warm

Cool Cold

Tap Cold

Cold rinse only Combines a rinse and high-speed spin for loads requiring an additional

Hot

Warm

Cool Cold

Tap Cold

N/A This cycle uses a spin to shorten drying times for heavy fabrics or

Use this cycle to wash large items such as jackets and small comforters. The washer will ll with enough water to wet down the load before the wash portion of the cycle begins, and uses a higher water level than other cycles.

Use this cycle for heavily soiled or sturdy fabrics.

Use this cycle for normally soiled cottons and mixed-fabric loads.

Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends.

Use this cycle to wash lightly soiled garments indicating “Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing.

rinse cycle or to complete a load after power interruption. Also use for loads that require rinsing only.

Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh® Washer Cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.”

IMPORTANT: Do not place garments or other items in the washer during the Clean Washer with affresh® cycle. Use this cycle with an empty washtub.

special-care items washed by hand. Use this cycle to drain washer after cancelling a cycle or completing a cycle after a power failure.

*All rinses are cold.

Using Your Washer

1. Sort and prepare your laundry

■ Empty pockets. Loose change, buttons, or any small

object can pass under the agitator and become trapped, causing unexpected sounds.

■ Sort items by recommended cycle, water temperature,

and colorfastness.

■ Separate heavily soiled items from lightly soiled.

■ Separate delicate items from sturdy fabrics.

■ Do not dry garments if stains remain after washing,

because heat can set stains into fabric.

■ Treat stains promptly.

■ Close zippers, fasten hooks, tie strings and sashes, and

remove non-washable trim and ornaments.

■ Mend rips and tears to avoid further damage to items

during washing.

Helpful Tips:

■ When washing waterproof or water-resistant items,

load evenly.

■ Use mesh garment bags to help avoid tangling when

washing delicate or small items.

■ Turn knits inside-out to avoid pilling. Separate lint-takers

from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

2. Add laundry products

Add a measured amount of HE detergent or single-dose laundry packet into the basket.

If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes.

IMPORTANT: Use only High Efciency detergents. The package will be marked “HE” or “High Efciency.” Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They should hold soil in suspension so it is not redeposited onto clean clothes. Not all detergents labeled as High Efciency are identical in formulation and their ability to reduce suds. For example, natural, organic, or homemade HE detergents may generate a high level of suds.

NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use.

3. Load laundry into washer

Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around the sides of the basket. Try mixing different-sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling.

4. Add liquid chlorine bleach

to dispenser

5. Select cycle

Appearance may vary.

Turn cycle knob to choose your wash cycle. For more information, see “Cycle Guide.”

6. Select WATER LEVEL

Liquid

Chlorine Bleach

Do not overll, dilute, or use more than 1 cup (236 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

Appearance may vary.

Set the Water Level knob to the Auto Sensing setting and the washer will automatically sense the appropriate water level for the load size and type. Select Extra Rinse for enhanced rinsing performance.

Set the Water Level knob to the Deep Water Wash setting and the washer will ll to the maximum water level. Select Extra Rinse for enhanced rinsing performance.

NOTE: Cycle times will be longer due to extended ll times when using the Deep Water Wash setting.

IMPORTANT: Always select Extra Rinse when manually adding fabric softener. The Extra Rinse option uses additional water and agitation for proper fabric softener distribution.

7. Select WASH TEMPERATURE

Appearance may vary.

Select the wash temperature by turning the Wash Temperature knob to the desired setting. All rinses are tap cold.

NOTE: Always read and follow fabric care label instructions to avoid damage to your items.

Wash Temp Suggested Fabrics Hot

Some cold water is added to save energy. This may be cooler than your hot water heater setting.

Warm Some cold water may be added, so this will be cooler than what your previous washer provided.

Cool Warm water may be added to assist in soil removal and to help dissolve detergents. Cool is slightly warmer than cold.

Cold This is the temperature from your faucet. If your tap cold water is very cold, warm water may be added to assist in soil removal and help dissolve detergent.

Tap Cold This is the temperature from your faucet.

Whites and pastels Durable items Heavy soils

Bright colors Moderate to light soils

Colors that bleed or fade Light soils

Dark colors that bleed or fade Light soils

8. Press START/STOP/PAUSE/

UNLOCK LID to begin wash cycle

Appearance may vary.

Press START/STOP/PAUSE/UNLOCK LID to start the wash cycle. When the cycle has nished, the Cycle Complete indicator will light. Promptly remove items after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments

If you need to open the lid to add 1 or 2 missed garments: Press START/STOP/PAUSE/UNLOCK LID; the lid will unlock

once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START/STOP/PAUSE/UNLOCK LID again to restart the cycle.

NOTE: Washer will not ll with the lid open. IMPORTANT: If lid is left open for more than 10 minutes,

the water will pump out automatically.

Manual soak

If you would like to manually soak your garments at any time during the wash portion of the cycle, press START/STOP/ PAUSE/UNLOCK LID and leave the lid closed. Once your desired soak time has elapsed, press START/STOP/PAUSE/ UNLOCK LID again to continue the cycle. As long as the lid remains closed, your soak time can be longer than 10 minutes. However, if the lid is opened during the soak and remains open for more than 10 minutes, the water will pump out automatically.

9. Manually add fabric softener

During the nal rinse, wait until the washer has completed lling, then press START/STOP/PAUSE/UNLOCK LID to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid and press START/STOP/PAUSE/UNLOCK LID again to start the washer.

IMPORTANT: Always select Extra Rinse when manually adding fabric softener. The Extra Rinse option uses additional water and agitation for proper fabric softener distribution.

Washer Maintenance

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the Installation Instructions for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at Its Best

1. Always follow the detergent manufacturer’s instructions

regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer which, in turn, may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes) because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help dry

out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above and use this recommended monthly cleaning procedure:

Recommended Cycle for Cleaning the Washer

Refer to the “Cycle Guide” for the optimal cycle for cleaning the inside of the washer. Use this cycle with affresh® Washer Cleaner or liquid chlorine bleach as described below.

Begin procedure

1. affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):

a. Open the washer lid and remove any clothing or items. b. Place an affresh® Washer Cleaner tablet in the bottom

of the washer basket.

c. Do not place an affresh® Washer Cleaner tablet in the

detergent dispenser.

d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Close the washer lid. f. Select the cycle recommended for cleaning the inside

of the washer.

g. Press START/STOP/PAUSE/UNLOCK LID to start the

cycle.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press START/STOP/PAUSE/UNLOCK LID once. After the cycle has stopped, run a Rinse & Spin cycle to rinse cleaner from washer.

WASHER CARE (cont.)

2. Chlorine Bleach Procedure (Alternative): a. Open the washer lid and remove any clothing or items. b. Add 1 cup (236 mL) of liquid chlorine bleach to the bleach

compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c. Close the washer lid. d. Do not add any detergent or other chemical to the washer

when following this procedure.

e. Select the cycle recommended for cleaning the inside

of the washer.

f. Press START/STOP/PAUSE/UNLOCK LID to start the

cycle.

Cleaning the Dispensers

After a period of using your washer, you may nd some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with an affresh® Machine Cleaning Wipe or a damp cloth and towel dry, either before or after you run the Clean Washer cycle. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use an affresh® Machine Cleaning Wipe or a soft, damp cloth or sponge to wipe away any spills. Use only an affresh® Machine Cleaning Wipe or mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s nish, do not use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer to avoid ooding due

to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on Rinse & Spin cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow

“Winter Storage Care” directions before moving.

3. Disconnect drain hose from drain system and drain any

remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back

inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location. Transport washer in upright position.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to the Installation Instructions to locate, level, and

connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

2. Plug in washer or reconnect power.

3. Run washer through Bulky Items & Sheets cycle to clean

washer and remove antifreeze, if used. Use only HE High Efciency detergent. Use 1/2 the manufacturer’s recommended amount for a medium-size load.

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