Whirlpool W10469645A, W10469647ASP User Manual

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TOP-LOADING

HIGH EFFICIENCY LOW-WATER WASHER USE AND CARE GUIDE

GUIDE D’UTILISATION ET D’ENTRETIEN DE LA LAVEUSE HAUTE EFFICACITÉ À FAIBLE CONSOMMATION D’EAU AVEC CHARGEMENT PAR

LE DESSUS

Para una versión de estas instrucciones en español, visite www.whirlpool.com

Table of Contents		Table des matières
WASHER SAFETY..............................................................	2	SÉCURITÉ DE LA LAVEUSE...........................................	18
WHAT’S NEW UNDER THE LID?......................................	3	QUOI DE NEUF SOUS LE COUVERCLE?......................	19
CONTROL PANEL AND FEATURES.................................	4	TABLEAU DE COMMANDE ET
CYCLE GUIDE....................................................................	6	CARACTÉRISTIQUES.....................................................	20
USING YOUR WASHER.....................................................	7	GUIDE DE PROGRAMMES.............................................	22
WASHER MAINTENANCE....................................................	10	UTILISATION DE LA LAVEUSE.......................................	24
TROUBLESHOOTING............................................................	12	ENTRETIEN DE LA LAVEUSE.........................................	27
WARRANTY...............................................................................	17	DÉPANNAGE....................................................................	29
ASSISTANCE OR SERVICE.........................	BACK COVER	GARANTIE................................................................................	35
		ASSISTANCE OU SERVICE......COUVERTURE ARRIÈRE

Designed to use only HE High Efficiency detergents.

Conçue pour l’utilisation d’un détergent haute efficacité seulement.

W10469645A W10469647A-SP

WASHER SAFETY

WHAT’S NEW UNDER THE LID?

Cleaning with Less Water

Automatic Load Size Sensing

Washplate

Traditional agitator-style	Washer with low-water
washer	washplate wash system

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size—no water level selector is needed.

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will find a step-by-step description in the “Cycle Status Lights” section.

You will hear the motor turn the basket in short pulses to thoroughly wet the load. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate; when loaded, the center of the washplate should be visible.

As the washer dampens and moves the load, the level of the garments will settle in the basket. This is normal, and does not indicate that more garments should be added.

IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Use only High Efficiency (HE) detergent.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There

will be different kinds of humming and whirring sounds as the washplate moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

CONTROL PANEL AND FEATURES
1	2	3

1TEMPERATURE

Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the

garment label instructions, use the warmest wash water safe for your fabric.

•Warm and hot water will be cooler than what your previous washer provided.

•Even in a cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

2CYCLE OPTIONS

The following options may be added to most cycle. See “Cycle Guide” for additional details.

EXTRA RINSE

This option can be used to automatically add a second rinse to most cycles.

FABRIC SOFTENER

This option must be set to “Yes” if using fabric softener during a cycle.

ECOBOOST™ option

The EcoBOOST™ option allows you to increase your energy savings on your wash cycles. When this option is used, the wash cycle will use slightly cooler wash water than the selected temperature.

3WASH CYCLE KNOB

Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. See “Cycle Guide” for detailed descriptions of cycles.

4START/PAUSE/UNLOCK BUTTON

Press to start the selected cycle; press again to pause the cycle and unlock the lid.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid. Press and hold 3 sec to cancel a cycle.

5 4

5 CYCLE STATUS LIGHTS INDICATOR

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING

When the START/Pause/Unlock button is pressed, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make

a slight turn, and the lid will unlock briefly before locking again.

Once the lid has locked the second time, the washer will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, then washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briefly, pause to allow water

to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load. You may also hear water flowing through the dispenser, adding detergent to the load.

NOTE: Avoid opening lid during sensing. The sensing process will start over when the washer is restarted. The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal.

WASH

You will hear the motor and washplate moving the load. Unlike traditional washers, the load is not covered with

water. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the

soils. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. Fabric softener will be added if the Fabric Softener Added-Yes option was selected. Some cycles will use a spray rinse.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

DONE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LID LOCKED

To allow for proper load sensing and

spinning, the lid will lock and the Lid Locked light will turn on. This light indicates that the lid is locked and

cannot be opened.

If you need to open the lid, press START/Pause/Unlock. The lid will unlock once the washer movement has stopped. This may take several minutes if the load

was spinning at high speed. Press START/Pause/Unlock again to resume

the cycle. Avoid opening the lid during

sensing. The sensing process will start over when the washer is restarted.

CYCLE GUIDE

For best fabric care, choose the cycle that best fits the load being washed.

Not all cycles and options are available on all models.

Items to wash:	Cycle:	Temperature*:	Spin	Cycle Details:
			Speed**:
Sturdy fabrics, colorfast	Super	Hot	High	Provides maximum wash time and action for tough stains
items, towels, jeans	Wash	Warm		and soils. Use this cycle for heavily soiled or sturdy items.
		Cool		Water-level sensing process may take longer for some
		Cold		items than for others because they will absorb more water
				than other fabric types.

Sturdy fabrics, colorfast	Normal	Hot	High	Use this cycle for heavily soiled or sturdy items. Water-level
items, towels, jeans	Heavy	Warm		sensing process may take longer for some items than for
		Cool		others because they will absorb more water than other
		Cold		fabric types. This cycle features a spray rinse.

Cottons, linens, sheets,	Normal	Hot	High	Use this cycle for normally soiled cottons and mixed fabric
and mixed garment loads	Regular	Warm		loads. For best energy, water, and wash performance, set
		Cool		EcoBoost™ option to ON for this cycle. This cycle features
		Cold		a spray rinse.

Light weight cotton	Normal	Hot	High	Use this cycle for light weight cottons that are lightly soiled.
and cotton blends	Light	Warm		This cycle features a spray rinse.
		Cool
		Cold

No-iron fabrics, cottons,	Casual	Hot	Low	Use this cycle to wash loads of no-iron fabrics such as
perm press, synthetics		Warm		sport shirts, blouses, casual business clothes, permanent
		Cool		press, and blends.
		Cold

Large items such as	Bulky	Hot	High	Use this cycle to wash large items such as jackets and
sheets, sleeping bags,	Items	Warm		small comforters. The washer will fill with enough water
small comforters, jackets,		Cool		to wet down the load before the wash portion of the cycle
and small washable rugs		Cold		begins, and uses a higher water level than other cycles. Do
				not tightly pack basket.

Machine-wash silks,	Delicate	Hot	Low	Use this cycle to wash lightly soiled garments indicating
hand-wash fabrics		Warm		“Machine Washable Silks” or “Gentle” cycle on the care
		Cool		label. Place small items in mesh garment bags before
		Cold		washing. This cycle uses a higher, preset water level.

Small loads, cottons,	Quick	Hot	High	Use this cycle to wash small, lightly soiled loads of 2-3
polyester, perm press	Wash	Warm		items that are needed in a hurry. This cycle features a spray
		Cool		rinse.
		Cold

Heavily soiled fabrics	Soak	Hot	No Spin	Use this cycle to soak small spots of set-in stains on
		Warm		fabrics. The washer will use intermittent agitation and
		Cool		soaking. After time has expired, water will drain, but
		Cold		washer will not spin. Cycle is complete.

Swimsuits and items	Rinse &	Cold	High	Combines a rinse and high speed spin for loads requiring
requiring rinsing without	Spin			an additional rinse cycle or to complete a load after power
detergent				interruption. This cycle uses a higher, preset water level.
				Also use for loads that require rinsing only.

Dripping wet item or	Drain &	N/A	High	This cycle uses a spin to shorten drying times for heavy
hand-washed items	Spin			fabrics or special-care items washed by hand. Use this
				cycle to drain washer after cancelling a cycle or completing
				a cycle after a power failure.

No clothes in washer	Clean	Hot	High	Use this cycle every 30 washes to keep the inside of your
	Washer	Warm		washer fresh and clean. This cycle uses a higher water level.
	with	Cool		Use with affresh® Washer Cleaner tablet or liquid chlorine
	affresh®	Cold		bleach to thoroughly clean the inside of your washer. This
				cycle should not be interrupted. See “Washer Care.”
				IMPORTANT: Do not place garments or other items in the
				washer during the Clean Washer with affresh® cycle. Use
				this cycle with an empty wash tub.

*All rinses are cold.

**Spin speed is integrated into the cycle and can not be selected.

USING YOUR WASHER

1. Sort and prepare your laundry

2. Add HE detergent

•Empty pockets. Loose change, buttons, or any small object can pass under the washplate and become trapped, causing unexpected sounds.

•Sort garments by recommended cycle, water temperature, and colorfastness.

•Separate heavily soiled garments from lightly soiled.

•Separate delicate garments from sturdy fabrics.

•Do not dry garments if stains remain after washing, because heat can set stains into fabric.

•Treat stains promptly.

•Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

•Mend rips and tears to avoid further damage to garments during washing.

Helpful Tips:

•When washing water-proof or water-resistant items, load evenly. See “Cycle Guide” for tips and more information on using the Bulky Items cycle.

•Use mesh garment bags to help avoid tangling when washing delicate or small items.

•Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

Always read and follow fabric care label instructions to avoid damage to your garments.

Add a measured amount of HE detergent into the basket.

IMPORTANT: Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

Using Oxi or color-safe bleach:

If using an Oxi or color-safe bleach laundry boost product, add to the bottom of the washer basket before adding clothes.

3. Load laundry into washer

5. Add fabric softener, if desired

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center

of the washplate; when loaded, the center of the washplate should be visible. Try mixing different sized garments to reduce tangling.

IMPORTANT: Garments need to move freely for best cleaning and to reduce wrinkling and tangling.

4. Add liquid chlorine bleach to dispenser, if desired

Liquid

Chlorine Bleach

Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

This washer has been designed to allow

the use of the Downy Ball® to dispense fabric softener in the rinse cycle. Pour a

measured amount of Downy® liquid fabric softener into the Downy Ball®, pull the ring tightly to seal it, and place on top of load. Always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Then select Fabric Softener Added-Yes option. The Downy Ball® will automatically release the fabric softener during the rinse cycle. For questions on using the Downy Ball® call 1-800-688-7638 or visit www.downy.com.

IMPORTANT: Fabric Softener Added option must be selected to “Yes” to ensure proper distribution at correct time in cycle.

Do not overfill or dilute.

Adding Liquid Fabric Softener Manually to Wash Load

During the final rinse, wait until the washer has completed filling, press the START/Pause/Unlock button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount. Close the lid and press the START/Pause/Unlock button again to start the washer.

IMPORTANT: Fabric Softener Added option must be selected to “Yes” to ensure proper distribution of the fabric softener during the rinse portion of the cycle.

6. Select cycle

Turn cycle knob to choose your wash cycle.

7. Select wash temperature

Once you select a cycle, select the desire wash Temperature by turning the Temperature knob to the desired setting.

Always read and follow fabric care label instructions to avoid damage to your garments.

	Wash Temp	Suggested Fabrics

	Hot
	Some cold water is added to save	Whites and pastels
	energy. This will be cooler than	Durable garments
	your hot water heater setting.	Heavy soils
		Heavy soils
	Warm
	Some cold water will be added, so	Bright colors
	this will be cooler than what your	Moderate to light soils
	previous washer provided.	Moderate to light soils
	previous washer provided.

	Cool
	Warm water is added to assist in	Colors that bleed
	soil removal and to help dissolve	or fade
	detergents.	Light soils

	Cold
	Warm water may be added to	Dark colors that
	assist in soil removal and to help	bleed or fade
	dissolve detergents.	Light soils
		Light soils

8. Select cycle options, if desired

If you would like to add an Extra Rinse and/or use the EcoBOOST™ option, turn the knob for that feature to ON.

The EcoBOOST™ option allows you to increase your energy savings on your wash cycles. When this option is used,

the wash cycle will use slightly cooler wash water than the selected temperature.

9. Press START/Pause/Unlock

to begin wash cycle

Press the START/Pause/Unlock button to start the wash cycle. Filling is delayed for several minutes while load balance is sensed. When the cycle has finished, the DONE indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments

If you need to open the lid to add 1 or 2 missed garments:

Press START/Pause/Unlock; the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START/Pause/Unlock again to restart the cycle.

If lid is left open for more than 10 minutes the water will pump out automatically.

Delay in water fill

Filling is delayed for 2 to 3 minutes to check for load unbalance. You will hear the hum of the spin prior to filling. This is normal operation.

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the “Installation Instructions” for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1.Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2.Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3.Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odorcausing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles,

whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner

or liquid chlorine bleach to clean the inside of the washer.

Begin procedure

1.affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):

a.Open the washer lid and remove any clothing or items.

b.Place an affresh® Washer Cleaner tablet in the bottom of the washer basket.

c.Do not place an affresh® Washer Cleaner tablet in the detergent dispenser.

d.Do not add any detergent or other chemical to the washer when following this procedure.

e.Close the washer lid.

f.Select the CLEAN WASHER cycle.

g.Press the START/Pause/Unlock button to begin the cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL. (For models with no Power/Cancel button, press and hold START/ Pause/Unlock for three seconds). After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.

WASHER CARE (cont.)

2.Chlorine Bleach Procedure (Alternative):

a.Open the washer lid and remove any clothing or items.

b.Add 1 cup (236 mL) of liquid chlorine bleach to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c.Close the washer lid.

d.Do not add any detergent or other chemical to the washer when following this procedure.

e.Select the CLEAN WASHER cycle.

f.Press the START/Pause/Unlock button to begin the cycle. The Clean Washer Cycle Operation is described below.

cleaner from washer.

Description of Clean Washer Cycle Operation:

1.This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle.

2.During this cycle, there will be some agitation and spinning to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may find some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1.Unplug or disconnect power to washer.

2.Turn off water supply to washer, to avoid flooding due to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1.Shut off both water faucets; disconnect and drain water inlet hoses.

2.Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.

3.Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1.Shut off both water faucets. Disconnect and drain water inlet hoses.

2.If washer will be moved during freezing weather, follow WINTER STORAGE CARE directions before moving.

3.Disconnect drain from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4.Unplug power cord.

5.Place inlet hoses and drain hose inside washer basket.

6.Drape power cord over edge and into washer basket.

7.Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1.Refer to “Installation Instructions” to locate, level, and connect washer.

2.Before using again, run washer through the following recommended procedure:

To use washer again:

1.Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

2.Plug in washer or reconnect power.

3.Run washer through BULKY ITEMS cycle to clean washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use 1/2 the manufacturer’s recommended amount for a medium-size load.

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