Vtech VH6221, VH6220 User Manual

	Go to	VH6220
	businessphones.vtech.com	Over-the-ear Office
	to register your product for
		Wireless Headset
	enhanced warranty support and
	the latest VTech product news.	VH6221
		Over-the-ear Office
		Wireless Headset
		with Lifter
		BC

Abridged user’s manual

Congratulations

on your purchase of this VTech product. Before using this product, please read the Important safety information.

This Abridged user’s manual provides you with the basic installation and use instructions. A limited set of features are described in abbreviated form.

Visit businessphones.vtech.com/support/downloads to download a full set of installation and operation instructions.

• Headset connection methods

“Option 1: Connect to IP phone via EHS” “Option 2: Connect to traditional corded phone”

“Option 3: Connect to traditional corded phone with Lifter” “Option 4: Connect to a computer”

• The software application

“Software application - Installation and Operation Guide”

For customer service or product information, visit our website at businessphones.vtech.com or call 1 [phone]. In Canada, please dial 1 [phone].

For VH6221/VH6220 headset:

HVIN: 35-800001HD

FCC ID: EW780-1360-00

IC: 1135B-80136000

Introduction

The VH6220/VH6221 includes a wireless headset and base that allow you to have handsfree phone conversations.

The package also comes with the EHS (Electronic Hookswitch) cables. They let you connect the wireless headset to an IP phone, and make and answer telephone calls via the headset.

The EHS cable 1 connects the headset to a SNOM D3 series, or SNOM D735/785 IP phone. The EHS cable 2 connects the headset to a SNOM D7 series IP phone, excluding SNOM D735/D785.

With the EHS cables and headset audio cable, you can connect your headset using either one or both of the following methods:

•PHONE mode - Connect to a deskphone

If you want to connect your headset to a deskphone, you can simply use the cables provided to connect the headset to a deskphone directly.

•PC mode - Connect to a computer

Use the USB cable to connect the headset base and your PC. You can make and receive VoIP calls through Skype®* or Skype for Business®, using the VTech Control software application.

VH6221 Convertible Office Wireless Headset with Lifter:

The VH6221 package also comes with the extra corded handset lifter, making it convenient to answer and end calls right from the headset, so that the product can be used in different ways depending on your needs.

For lifter’s information, refer to the section Lifter.

Skype® and Skype for Business® are registered trademarks of Microsoft Corporation.

*The VTech Control supports Skype version 7.1-7.40. Later versions of Skype are not supported by VTech Control for remote headset call control.

What’s in the box

Your product package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

For VH6220/VH6221:

Abridged user's manual

Wireless headset

Earbuds

USB cable	Headset base	Headset base
		power adapter

EHS cable 1

EHS cable 2

Headset audio cable

What’s in the box

For VH6221 only:

Corded handset lifter	Auxiliary ring detector	Corded phone
		connection cable

Table of contents
Overview
Headset overview.........................	1
Headset base.................................	2
Power up the headset base........	4
Charge the headset battery........	4
Connection methods....................	5
PHONE mode.............................	5
PC mode......................................	5
Option 1: Connect to
IP phone via EHS.......................	6
Option 2: Connect to a
traditional corded phone
(for VH6221 only)........................	7
Option 3: Connect to a
traditional corded phone
with Lifter (for VH6221 only).....	7
Option 4: Connect to a
computer.....................................	7
Wear the headset.........................	8
Attach the earbud and
wear the headset......................	8
Before use
Headset operation.......................	9
Headset power on/off.............	9
PHONE mode and PC mode...	9
Operate
PHONE mode.............................	10
Operate with IP phone
via EHS......................................	10
Operate with corded
phone (for VH6221 only).........	11
Operate with corded
phone via Lifter
(for VH6221 only)......................	11

PC mode.......................................	12
Call settings...................................	13
Auto Answer..............................	13
Change Audio Bandwidth......	13
Adjust the headset
earpiece audio........................	14
Headset ringer..........................	15
Anti-Startle (G616) ...................	15
Temporary ringer silencing...	16
Volume control........................	16
Mute..........................................	16
Lifter (for VH6221 only)
Overview......................................	17
Connect the Lifter.......................	19
Operate with Lifter.....................	19
Appendix
Adding and registering
a new headset.........................	20
Headset lights..............................	21
Headset alert tones..................	22
Headset alert prompts............	22
Headset base lights.....................	23
Frequently asked questions......	24
Maintenance................................	30
Important safety information.....	31
Safety information....................	31
Especially about wireless
headsets.....................................	32
Precautions for users
of implanted cardiac
pacemakers...............................	33
For C-UL compliance..................	34
Mesures de sécurité
importantes..............................	34

FCC Part 68 and ACTA................	38
FCC Part 15...................................	40
California Energy Commission
battery charging testing
instructions...............................	41
Limited warranty.........................	42
Disclaimer and Limitation of
Liability......................................	45
Technical specifications.............	46

Overview

Headset overview

3	1	4

5

2

6

7

1 – Ear hook

2 – ON/OFF button and LED light

•Press to make, answer or end a call.

•See Headset lights for lights behavior.

3 – Magnetic charging contacts

4 – + (Volume up) / - (Volume down)

•Press to adjust the headset ringer volume while in idle mode, or the listening volume while on a call.

5 – MUTE

• Mute the microphone during a call.

6 – Earpiece

7 – Microphone

1

Overview

Headset base

4

5

1

2

	6
10	7
11	8
12	9

1 – PAIR

•Press to initiate headset registration or deregistration.

2– MUTE (light)

•See Headset base lights for lights behavior.

3–VOLUME

•Press to adjust the speaking volume while on a call.

4– Magnetic charging mount

•Place the headset here for charging.

5– Charging LED

6– PC (mode button and light)

•Press to enter the PC mode. See Headset base lights for lights behavior.

7– PHONE (mode button and light)

•Press to enter the PHONE mode. See Headset base lights for lights behavior.

8– LIFTER jack (for VH6221 only)

9–(USB port)

•Open the port cover to plug in the USB cable for use with PC mode.

10– EHS jack (red dot)

11– PHONE jack (blue dot)

12– POWER jack (green dot)

2

Overview

Headset base

13

14

15

13 – AutoAns ON/OFF

•When turned on, your headset will then automatically answer a call when it is lifted from the charging cradle.

14 – WB (Wideband) / NB (Narrowband) Switch

•Use this switch to adjust the audio bandwidth. Wideband audio delivers wider frequency response and higher HD audio quality.

15 – Audio Adjustment Switch

•When you have connected the headset base to a deskphone, use this switch to adjust the headset earpiece audio between A and F, until the dial tone is clear.

NOTES

•The default setting of the Audio Adjustment Switch is A.

•The audio adjustment setting is dependent on

-the types of deskphones to which the headset base is connected; and

-the interference caused by other DECT systems operating in the same environment.

3

Getting started

Power up the headset base

1.Plug the small end of the headset base power adapter labelled

to thePOWER jack (green dot) at the rear of

the headset base.

2.Plug the large end into

an electrical outlet not controlled by a wall switch.

Charge the headset battery

Hang the headset onto the magnetic charging mount. The magnet holds the headset in place.

• The charging LED on the base will turn steady red while charging.

NOTE

•For optimal performance, charge the headset battery for at least 30 minutes before use. The battery is fully charged after 2 hours of continuous charging. When the headset is not in use, recharge by hanging it onto the headset base.

4

Getting started

Connection methods

Choose one of the following methods to connect your headset for operation in either PHONE mode or PC mode.

PHONE mode

Option 1: Connect to IP phone via EHS

•You can connect the headset to an IP phone using the EHS cable and headset audio cable provided. The headset acts as a supplementary device that can join calls. Use the IP phone connected to make or answer calls.

Option 2: Connect to traditional corded phone (for VH6221 only)

•You can connect the headset to a traditional corded phone

using the corded phone connection cable provided. You need to physically lift the corded handset off the corded phone base cradle before you can use the headset to join in the call.

Option 3: Connect to traditional corded phone with Lifter (for VH6221 only)

•You can connect the headset to a corded phone using the corded phone connection cable and lifter provided (see Connect the Lifter). The headset acts as a supplementary device that can join

calls. You can simply press on the headset to use the connected corded phone to make or answer calls.

PC mode

Option 4: Connect to a computer

•Connect the headset base to your PC with the USB cable provided. You can make and receive VoIP calls through Skype or Skype for Business, using the software application.

NOTE

•The cords have colored labels that guide you to plug them into the correct headset base jacks. The back of the headset base has color-coded dots and the names of the jacks above them that correspond to the colored labels on the cords.

5

Getting started

Connection methods

For detailed instructions of the four options to connect your headset, visit the product page of VH6220 or VH6221 at businessphones.vtech.com/support/downloads to download the respective instructional document.

Option 1: Connect to IP phone via EHS

Connect the headset to an IP phone using the EHS cable and headset audio cable provided. Depending on the brand and series of your IP phone, you might need to use either EHS cable 1 or EHS cable 2 for connection.

Visit businessphones.vtech.com for the compatibility list of IP phone models that are compatible for EHS connection, as well as the respective EHS adapter(s) that you need to purchase separately.

Connect with EHS cable 1

Connect with EHS cable 2

	EHS cable 1		EHS cable 2
		Headset		Headset
		audio cable		audio cable
	To IP phone’s	To IP phone’s	To IP phone’s	To IP phone’s
			EHS jack	audio port
	EHS jack	audio port
	After connect, press	on your IP Phone to turn on the headset mode.
	The LED light on the	key will turn on or the		status icon will display.

Test the headset after connection:

Press the ON/OFF button on the headset to make, answer, or end a call, using the telephone line to which the IP phone is connected.

6

Getting started

Connection methods

Option 2: Connect to a traditional corded phone (for VH6221 only)

Use the corded phone connection cable provided to connect the headset to a traditional corded phone.

Corded phone connection cable

Option 3: Connect to a traditional corded phonewith Lifter (forVH6221 only)

	Use the corded phone
	connection cable and lifter
	provided to connect the	Corded
	headset to a traditional
		phone
	corded phone.	connection
		cable

Option 4: Connect to a computer

Use the USB cable provided to connect the headset to your computer. Your headset supports calls through Skype or Skype for Business.

Install the software application before operating in PC mode.

USB cable

7

Getting started

Wear the headset

Attach the earbud and wear the headset

1.Insert the earbuds to check the best fitting. Remove them from your ear after checking.

2.Insert your desired earbud to the headset.

•Make sure the protruding bump is pointing towards your mouth when placed on your ear. The protruding bump on the earbud holds the headset securely in your ear.

3.Adjust the angle of the headset to fit your ear, and then hook the headset on your ear.

•The microphone should be pointing towards your mouth, as close to your cheek as possible without touching.

8

Before use

Headset operation

Headset power on/off

To power on the headset:

•Place the headset in the headset base.

-OR-

•Press and hold ON/OFF button for two seconds.

The LED light flashes blue three times, and you hear three beeps when it is being powered on.

To power off the headset:

•Press and hold ON/OFF button for four seconds.

The LED light flashes red three times, and you hear three beeps when it is being powered off.

PHONE mode and PC mode

Before using the headset, make sure you have chosen the headset operation mode in accordance with the connection method. When the headset is not in use, you can choose between PHONE mode and PC mode.

To choose PHONE mode:

•Press the PHONE button on the headset base. The PHONE light turns on.

To choose PC mode:

• Press the PC button on the headset base. The PC light turns on.

NOTE

•You can also switch back and forth between PHONE mode and PC mode while on a call. Once selected, the PHONE mode light or the PC mode light flashes twice every three seconds to indicate that line is in use.

9

Operate

PHONE mode

Before using the headset with your telephone connected, make sure you have chosen PHONE mode.

To choose PHONE mode:

• Press the PHONE button on the headset base. The PHONE light turns on.

Operate with IP phone via EHS

To make a call:

1. Press the ON/OFF button on the headset. The EHS connection automatically takes the phone line at your IP phone.

•When you hear a clear dial tone at the headset earpiece, you are now ready to dial a call.

•If the dial tone is unclear or you do not hear a

dial tone, slide the Audio Adjustment Switch at the bottom of the headset base between A and F, until the dial tone is clear.

The default setting of the Audio Adjustment Switch is A.

2. Dial the telephone number using the dialing keys on the IP phone.

NOTES

•The audio adjustment setting is dependent on

-the types of deskphones to which the headset base is connected; and

-the interference caused by other DECT systems operating in the same environment.

•The headset supports hot swapping, in which the current call on the headset will remain connected if you replace the battery within five minutes.

To answer a call:

•Press the ON/OFF button on the headset to answer an incoming call, or lift the headset if auto answer is set to on.

The EHS connection automatically takes the line on your IP phone. You hear the caller through the headset earpiece.

To end a call:

•Press the ON/OFF button on the headset to end a call. The EHS connection automatically releases the line on your IP phone.

10