Vtech VC9411-2, VC9411-3, VC9411-12, VC9411-22, VC9411 User Manual

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Vtech VC9411-2, VC9411-3, VC9411-12, VC9411-22, VC9411 User Manual

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Full HD Camera

with Alarm

Install MyVTech Cams mobile app

MyVTech Cams mobile app allows you to access and monitor your area with your HD camera.

Make sure your mobile device meets the minimum requirement for the mobile app.

Minimum requirement

The app is compatible with:

Android ® 4.4 or later; and

iOS 8.0 or later.

Install the app

1. Browse the App Store or the Google Play ® store .

2.Search for the mobile app with the keywords “myvtech cams“.

3.Download and install MyVTech Cams mobile app to your mobile device.

Driven by Android and iOS updates, MyVTech Cams mobile app, app manual, and online FAQs will be updated periodically.

Download and install the latest mobile app. For latest information and supports, go and check the app manual and online FAQs.

Quick start guide

Add camera

Add a camera

1. Tap on the camera list.


On Android


Before adding your camera, make sure:

1.Your mobile device is connected to a secured 2.4GHz Wi-Fi network. Your camera and your mobile device must connect to the same Wi-Fi network when adding camera.

2.Location service on your mobile device is enabled.

3.The “Smart/Auto network switch§” option in “Settings” is disabled in your mobile device. This will avoid

your mobile device switching to

2. Tap to select your HD camera model.

use mobile data if no or poor Wi-Fi










network is found.



















• To ensure adding your camera










successfully, we recommend that:










-- Turn off mobile data on your



















Android device before adding





















-- Turn on airplane mode on your Android device, and then turn on Wi-Fi and select a secured 2.4GHz Wi-Fi network before adding camera.

§§ The name and location of the setting may vary in different mobile brands.

Specifications are subject to change without notice. © 2019 VTech Communications, Inc.

All rights reserved. 01/19. VC9411-X_QSG_V2.0 Document order number: 96-012371-020-100

3.Follow the instructions shown on the screen. Then, tap Next.

Create account

1.After installing the app, tap on your mobile device to run the app.

A welcoming tutorial is displayed. You can tap Never show again to skip the tutorial in future.

2.Tap Sign Up to create your camera account.

3.Fill in the respective information.

Email. Enter your email address for registration of your new camera account. We recommend that you use a common webmail service, such as Google GmailTM.

Password. Enter a new password for your camera account.

Confirm password. Type in the password again to confirm.


Write down your account login details, such as email address and password. You will need to log in to your account for viewing and operating your camera.


Tap Terms of Use to read the terms

6. A camera account verification email

7. Sign in to your account. The app


of service of using MyVTech Cams

will be sent to the email address that

displays the blank camera list after


mobile app. Tap the check box to

you have just entered for camera

signing in.


acknowledge you have read and

account registration. Check your email




agree to the terms.

and activate your camera account by




Tap Create.

clicking the link in the email.











• If you do not find the verification











email in your Inbox folder, also











check your Spam folder.





































































4.Tap to select the HD camera (VTECH_c9411_xxxx). “xxxx” represents the last four characters of the camera’s Wi-Fi MAC address shown at the bottom of the camera.

5. Tap to select your preferred and

6. Type in the password of the selected


secured 2.4GHz Wi-Fi network for


Wi-Fi network, and then tap Next.


your HD camera. You must select the





same Wi-Fi network that your mobile









device has connected to.






















7.Enter a security key for the camera. Repeat entering the security key to confirm, and then tap Next.

The security key must contain 8 to 20 alphanumeric characters with at least one uppercase character and one number. Do not use special characters.

You may rename your HD camera. For example, rename your camera for the ease of memorizing the camera location.

8.After you have successfully added the HD camera to your account, the app displays the camera list with the preview of your HD camera.

You can now access your camera remotely with your mobile data or other Wi-Fi network.

If you have more than one camera account and want to add your camera to another account, you will need to remove the camera from your original account first. Refer to the Remove camera section in the online app manual for instructions.

Android TM and Google Play TM are trademarks of Google Inc.

App Store is a trademark of Apple Inc., registered in the U.S. and other countries.

IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

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