Vtech VC9411-2, VC9411-3, VC9411-12, VC9411-22, VC9411 User Manual

TIPS

Go to www.vtechphones.com to register your product for enhanced warranty support and latest VTech product news.

VC9411 VC9411-2 VC9411-3

VC9411-12 VC9411-22

Full HD Camera

with Alarm

Install MyVTech Cams mobile app

MyVTech Cams mobile app allows you to access and monitor your area with your HD camera.

• Make sure your mobile device meets the minimum requirement for the mobile app.

Minimum requirement

The app is compatible with:

• Android ® 4.4 or later; and

• iOS 8.0 or later.

Install the app

1. Browse the App Store or the

Google Play ® store .

2. Search for the mobile app with

the keywords “myvtech cams“.

3. Download and install MyVTech

Cams mobile app to your mobile device.

Driven by Android and iOS updates, MyVTech Cams mobile app, app manual, and online FAQs will be updated periodically.

Download and install the latest mobile app. For latest information and supports, go and check the app manual and online FAQs.

Create account

1. After installing the app, tap on your mobile device to run the app.

• A welcoming tutorial is displayed. You can tap Never show again to skip the tutorial in future.

2. Tap Sign Up to create your camera account.

3. Fill in the respective information.

• Email. Enter your email address for registration of your new camera account. We recommend that you use a common webmail service, such as Google GmailTM.

• Password. Enter a new password for your camera account.

• Conﬁrm password. Type in the password again to conﬁrm.

• Name.

• Write down your account login details, such as email address and password. You will need to log in to your account for viewing and operating your camera.

4. Tap Terms of Use to read the terms of service of using MyVTech Cams mobile app. Tap the check box to acknowledge you have read and agree to the terms.

5. Tap Create.

6. A camera account veriﬁcation email will be sent to the email address that you have just entered for camera account registration. Check your email and activate your camera account by clicking the link in the email.

• If you do not ﬁnd the veriﬁcation email in your Inbox folder, also check your Spam folder.

7. Sign in to your account. The app displays the blank camera list after signing in.

Add camera

On Android

TIP

Before adding your camera, make sure:

1. Your mobile device is connected to a secured 2.4GHz Wi-Fi network. Your camera and your mobile device must connect to the same Wi-Fi network when adding camera.

2. Location service on your mobile device is enabled.

3. The “Smart/Auto network switch§” option in “Settings” is disabled in your mobile device. This will avoid your mobile device switching to use mobile data if no or poor Wi-Fi network is found.

• To ensure adding your camera

successfully, we recommend that:

- Turn off mobile data on your Android device before adding camera.

- Turn on airplane mode on your Android device, and then turn on Wi-Fi and select a secured

2.4GHz Wi-Fi network before adding camera.

The name and location of the setting may vary in different mobile brands.

Quick start guide

Add a camera

1. Tap on the camera list.

2. Tap to select your HD camera model.

3. Follow the instructions shown on the screen. Then, tap Next.

4. Tap to select the HD camera (VTECH_c9411_xxxx). “xxxx” represents the last four characters of the camera’s Wi-Fi MAC address shown at the bottom of the camera.

5. Tap to select your preferred and secured 2.4GHz Wi-Fi network for your HD camera. You must select the same Wi-Fi network that your mobile device has connected to.

6. Type in the password of the selected Wi-Fi network, and then tap Next.

7. Enter a security key for the camera. Repeat entering the security key to conﬁrm, and then tap Next.

• The security key must contain 8 to 20 alphanumeric characters with at least one uppercase character and one number. Do not use special characters.

• You may rename your HD camera. For example, rename your camera for the ease of memorizing the camera location.

8. After you have successfully added the HD camera to your account, the app displays the camera list with the preview of your HD camera.

You can now access your camera remotely with your mobile data or other Wi-Fi network.

• If you have more than one camera

account and want to add your camera to another account, you will need to remove the camera from your original account ﬁrst. Refer to the Remove camera section in the online app manual for instructions.

Android TM and Google Play TM are trademarks of Google Inc. App Store is a trademark of Apple Inc., registered in the U.S. and other countries. IOS is a trademark or registered trademark of Cisco in the U. S. and other countries and is used under license.

TIPS

Add camera

On iOS

TIP

Before adding your camera, make sure:

1. Your mobile device is connected to a secured 2.4GHz Wi-Fi network. Your camera and your mobile device must connect to the same Wi-Fi network when adding camera.

2. Location service on your mobile device is enabled.

3. The “Wi-Fi Assist” option (Go to

Settings > Cellular or Settings > Mobile Data) is disabled in your

mobile device. This will avoid your mobile device switching to use mobile data if no or poor Wi-Fi network is found.

• To ensure adding your camera

successfully, we recommend that:

- Turn off mobile data on your iOS device before adding camera.

- Turn on airplane mode on your iOS device, and then turn on Wi-Fi and select a secured

2.4GHz Wi-Fi network before adding camera.

Add a camera

1. Tap on the camera list.

2. Tap to select your HD camera model.

3. Follow the instructions shown on the screen. Then, tap Next.

4. Read through the instructions shown on the screen.

i. Go to your mobile device’s Wi-Fi

settings.

ii. Tap to select the HD camera

(VTECH_c9411_xxxx) from the list of available Wi-Fi networks. “xxxx” represents the last four characters of the camera’s Wi-Fi MAC address shown at the bottom of the camera.

iii. Return to the app.

5. Tap to select your preferred and secured 2.4GHz Wi-Fi network for your HD camera. You must select the same Wi-Fi network that your mobile device has connected to.

6. Type in the password of the selected Wi-Fi network, and then tap Next.

7. Enter a security key for the camera. Repeat entering the security key to conﬁrm, and then tap Next.

• The security key must contain 8 to 20 alphanumeric characters with at least one uppercase character and one number. Do not use special characters.

• You may rename your HD camera. For example, rename your camera for the ease

of memorizing the camera location.

8. After you have successfully added the HD camera to your account, the app displays the camera list with the preview of your HD camera.

You can now access your camera remotely with your mobile data or other Wi-Fi network.

• If you have more than one camera

Update camera ﬁrmware

Auto-prompt for camera ﬁrmware update

The app will prompt you to update your HD camera ﬁrmware when there is a new version available.

• It typically takes 3 to 5 minutes* to update and reboot your camera(s).

• Once the update is complete, refresh your camera list.

Basic operation

View the live camera

Tap the camera view on the camera list to go to its live view.

Take a snapshot

Tap to take a snapshot and save it in your mobile device.

Record a video

Tap to record a video and save it in

your mobile device.

The icon changes to when recording.

Tap it to stop recording.

Play or mute sound

Tap to toggle between play sound or mute sound transmitted from the camera when streaming.

• Make sure your mobile device’s speaker volume is not muted.

Camera settings

On the camera list, tap of a camera

to go to its camera settings.

Read the online app manual

Driven by Android and iOS updates, MyVTech Cams mobile app, app manual, and online FAQs will be updated periodically.

For latest information and supports, go and check the app manual and online FAQs.

1. Tap to display the side menu.

2. Tap Help.

3. Tap App manual.

• You can also scan the QR code on the right to open the online app manual in a web browser; or

• Visit below online mobile app manual's web page:

vtechphones.com/manual/vc9411

* The duration may take up to 20 minutes

depending on your network speed.